Lyndhurst Gynecologic Associates

I have never seen the level of unprofessionalism I experienced at Lyndhurst ongyn office. My wife is a patient of Dr. Jennifer Sandbulte and we have had only miscommunications and obliquity. The nurse Natalie is either overwhelmed with patient loads or completely lost in this profession. Natalie spoke to my spouse stating “she cannot start fertility meds until husband is tested” ok that’s fine no problem. When my spouse inquired when and how Natalie states she would “let us know” so we wait and wait for a call back only when we call and inquire if they’ve started testing again because the clinic has a covid delay we were told “yes we’ve been testing” so we speak with Natalie again and she say I needed to come in for SA that I would “HAVE TO PICK UP SAMPLE CONTAINER FROM LYNDHURST AND RETURN SAMPLE” This sounded like a simple plan. I went to pick up packet for test and they had no idea who I was or why he was there. I had to give very specific details to staff at ob/gyn why I was there and what I needed all while staff laughed and chuckled at the reason for my visit. I was told “we don’t see men here” and “this is a gynecologist office” like I was an idiot. Finally I received materials and left the office. Upon return to clinic with sample that was collected at home per Natalies orders I went to third floor as directed after much more harassment and humiliation from the first floor office staff I waited in line and finally arrived at receptionist desk. When I spoke to receptionist she likewise had no idea who I was or why I was there. Zero information had been relayed to the third floor for lab to analyze and zero patient information had been shared. After waiting another half hour the receptionist had me checked in. This of course was long after the window for the SA sample was required. The lack of information this nurse shares or possesses is beyond unacceptable. I plan to report this matter to the NC department of health and human services and the NC board of nursing. This matter is inappropriate and discourteous to patients. This has been such an infliction of emotional distress I’ve had to seek physiological counseling and struggled in my personal life. I would like my concerns to be addressed and attended to promptly. Please accept this review

Go with any other provider. This one will destroy your life

She didn’t even bother to develop a plan. She’s a one size fits every patient kind of girl.

She was very informative, helpful, positive, and thoughtful. She took the time to make sure we understood everything, answered questions and gave us a timeline of our future steps. During one of my tests/procedures, she talked me through it and cared about how I was feeling during and reassured me every step.

Ask questions and don't be afraid to wait on something. Trust her judgement.

We did bloodwork, hsg test to check my tubes, I started on femara, then i didn't respond well, so we switched to Clomid and metformin was also added and i responded well. She felt we would be good candidates for IUI and suggest we start there.

IUI was about $300, ultrasounds $149. Trigger shot was $90, other meds were about $40.

Dr. Hatch referred me to a fertility specialist, Dr. Sandbulte and her nurse Natalie after months of failed pregnancy tests. Dr. Sandbulte became my new family. I became pregnant again only to have another miscarriage early in the pregnancy. During follow-up, Dr. Sandbulte talked to me and again her love, words of encouragement, hugs and compassion were like a warm blanket from a dryer, just what my body and soul needed. After many visits, and surgery I went through medication and IUI to help get pregnant without success. Every month, Dr. Sandbulte would meet me on Sundays, and Saturday mornings to do the IUI. Never once did they make me feel like it was an imposition being there on the weekend. Instead I felt like I was their top priority and I was made to feel completely at ease. Dr. Sandbulte called to check on me and just talk many times during this process again feeling like I was special just like a family member.

I would tell new patients of Dr. Sandbulte to be honest with your journey and clear with what your goals are. She will be clear with her plan for you and always do what is best for you and your situation.

Dr. Sandbulte began my treatment with a laparoscopy to make sure my body was clear of any endometriosis that may have formed. After my laparoscopy, we began my treatment of Clomid with timed intercourse. After 3 months of Clomid, we met again to discuss our next steps. At this point, Dr. Sandbulte recommended we move to IUI. Though IUI did not produce a pregnancy, Dr. Sandbulte always remained positive in that I would one day have a child of my own. After the rounds of IUI were not successful, Dr. Sandbulte recommended I go to Carolinas Fertility Institute. I trust that Dr. Sandbulte has my best intentions at heart and wants to see me one day have a baby of my own.

During my time with Dr. Sandbulte, we paid for a laparoscopy, Clomid, and 3 rounds of IUI