Dr.Brasile has been wonderful. I find her to be a healthy balance of both compassion and matter-of-fact. She's obviously very confident in her position and knows what she's doing, so she can come across as hurried, but she always takes the time to answer all of my questions and make sure I know what to expect next. And when I freaked out to the point of tears and passing out from working myself up over my first hysteroscopy, she was so kind and comforting.
The strengths [Main Line Fertility] are in the Dr.s and the monitoring team. I love them! Really love them! I somehow leave every blood and ultrasound appointment hopeful and smiling. However, the downside is as bad as the upside is good. Billing is a nightmare. To the point that they’ve stressed me out so bad with incorrect (and surprise) bills, to the tune of $18,000, that I’m considering delaying my embryo transfer. The stress is just not healthy and could diminish my odds.
How was your experience with Deanna Brasile at Main Line Fertility ?
Dr.Brasile has been wonderful. I find her to be a healthy balance of both compassion and matter-of-fact. She's obviously very confident in her position and knows what she's doing, so she can come across as hurried, but she always takes the time to answer all of my questions and make sure I know what to expect next. And when I freaked out to the point of tears and passing out from working myself up over my first hysteroscopy, she was so kind and comforting. Didn't make me feel like the mess I was, which I totally appreciated. When I came out of my first egg retrieval with only one healthy embryo, she adjusted the plan and our course of action. She recommended another round of stims and retrieval, but left it completely up to us, no pressure. We agreed, upped my meds and went at it again. We're currently waiting for our embryo transfer. All of that said, it wouldn’t be fair to leave out that I was beyond devastated when she accidentally told me the sex of the embryo.....I believe accidents happen and I don’t know who is to blame for the slip. It doesn’t really matter. Just a part of our story now.
What's one piece of advice would you give a prospective patient of Deanna Brasile at Main Line Fertility ?
Ask a lot of questions. If you don’t ask, she doesn’t know you’re not clear on the process or terms and she’ll keep moving. And don’t expect her to be at all, or even most, appointments.
During treatment, were you treated like a number or a human with Deanna Brasile at Main Line Fertility ?
During the process, I saw Dr. Brasile for my consultations, hysteroscopies, and egg retrievals. Just the major stuff. For all of my other (MANY) appointments I only saw the monitoring/care team, which I assume is the norm. Most of the time I've had no idea who I'd be seeing, but I've loved every one of the girls more than the last, so it hasn't been a problem. Just kind of feels like a "take a number" situation in the waiting room.
Describe the protocols Deanna Brasile used in your cycles at Main Line Fertility and their degree of success.
For me, it was pretty basic protocol. We’re there because my husbands vasectomy reversal was not successful. Luckily, my fertility is only limited as much as any other 38 year old woman’s, no specific issues. So I started with menopur and gonal f in the morning and at night. A few days later we added cetrotide, and then lupron and trigger shot 48 hours before retrieval. I got 8 eggs with 5 fertilized that round. Only 1made it to blastocyte stage. Dr. Brasile recommended another round to get more eggs and have better odds, which we agreed with. She upped my doses and we got 15 eggs that round, with 2 embryos making it to blast. We opted for genetic screening, sending all 3 embryos from both rounds, and ended up with one healthy embryo waiting for transfer.
Describe your experience with the nursing staff at Main Line Fertility .
The nursing staff is the best! They are friendly, kind, compassionate, hopeful, positive people! There were multiple times I went in for an appointment and was just sad or not 100%, but the ladies always made me feel better, mostly just by being the smiley bubbly wonderful humans they are. The check out lady..not so much.
Describe your experience with Main Line Fertility .
The strengths are in the Dr.s and the monitoring team. I love them! Really love them! I somehow leave every blood and ultrasound appointment hopeful and smiling. However, the downside is as bad as the upside is good. Billing is a nightmare. To the point that they’ve stressed me out so bad with incorrect (and surprise) bills, to the tune of $18,000, that I’m considering delaying my embryo transfer. The stress is just not healthy and could diminish my odds. All of the humanity and care is gone once money is involved. This goes for the checkout woman, cold, rude, and quick to dismiss you, right up to the billing department. Somehow after every encounter with them, they make us feel like we’re the very first people to go through IVF and the insurance process with them. It is awful! The same conversations over and over again, using cash we gave them for one thing to pay for things they were supposed to submit to insurance, and just plain impossible to deal with. The process of IVF is hard..the hardest, most emotionally and financially stressful thing most people ever have to go through..this is lost on anyone at mainline who deals with money. I will say that at the beginning of this process, i was terrified, scared to death..of needles, hormones, surgeries, all of it. I got through that part, proved my strength to myself and got past it. The billing process and people were the only thing that has sparked the slightest thought of quitting. I cried more because of their stress than any part of the actual medical process. So unless you are paying cash, or have hours upon hours upon hours to spend going between insurance companies and the mainline billing department...well, just be sure to check our more than one place’s reviews. The good and the bad. The billing department is the reason I’m looking into another clinic in NY for any future treatment if needed.
Describe the costs associated with your care under Deanna Brasile at Main Line Fertility .
I’m not sure..billing is a mess. If we consider what we’ve paid out of pocket, what insurance has paid, and what our latest bill says we owe, we’re well over double the original estimate.
Describe Deanna Brasile's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility .
We haven’t transferred yet, and we only have 1 embryo to work with, but given a choice I would have liked to implant 2. I asked about that early on, before I knew my numbers, and was told multiple times that they would only do 1 at a time. Had I ended up with more than 1, I would have fought them on this.
What specific things went wrong at Main Line Fertility ?
- Failed to convey critical information
Describe the specific things that went wrong at Main Line Fertility .
They failed to let us know exactly what we were paying for and when. They failed to submit bills to insurance. They failed to give us an estimate anywhere near the actual cost.