Massachusetts General Hospital

8 doctors work here

Rated 7.6
Strongly recommend: 52%Neutral: 24%Don't recommend: 24%7.6
52% strongly recommend
55 reviews
Operations
8.6
8.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.6
8.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.6
7.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
4
4
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8
8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,376
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 3 offices

Boston
32 Fruit Street
Boston, MA 02114
617-726-8868
Danvers
104 Endicott Street
Danvers, MA 01923
978-882-6767
Waltham
52 Second Ave
Waltham, MA 02451
617-726-8868
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31 patient reviews filtered by:

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2010 - 2014, Successful
10
10
Age 32 - 36
1 IUI
IVF
1 Egg Freezing
Anovulation
PCOS
East Asian
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I would say to trust her. Dr. Shifren knows what she's doing. She's not overly aggressive with the treatments like some doctors...She was thorough but very efficient at the same time.
[My nurse at MGH] was very caring and thorough with the instructions given to me for all the medications etc. They remembered details of my husband as well although he did not visit the clinic as much as I did.
How was your experience with Jan Shifren at Massachusetts General Hospital?
dr Shifren was professional and very thorough in explaining everything. i would say she's one of the best in her field. she was thorough but very efficient at the same time. she had great bedside manner as well. when I miscarried she called to say how sorry she was, and when I got pregnant (twice) she called to congratulate me and say how happy she is for me. I loved the nurse that supports her as well. I still frequently send her and dr Shifren photos of my daughters who she helped me bring to this world!
What's one piece of advice would you give a prospective patient of Jan Shifren at Massachusetts General Hospital?
I would say to trust her. she knows what she's doing. she's not overly aggressive with the treatments like some doctors who gets you pregnant but will multiples which is high risk. she helped me get pregnant twice and I ended up with two singletons. Two healthy girls.
During treatment, were you treated like a number or a human with Jan Shifren at Massachusetts General Hospital?
I talked to her nurse, Judy all the time. She was very caring and thorough with the instructions given to me for all the medications etc. They remembered details of my husband as well although he did not visit the clinic as much as I did.
Describe your experience with your nurse at Massachusetts General Hospital. (Assigned nurse: Judy Shankman)
Compassionate, organized, and trustworthy
10
Doctor
Jan Shifren
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Massachusetts General Hospital
Boston
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
2012 - 2014, Successful
10
9
Age 32 - 34
1 IVF
1 Egg Freezing
Male Factor
Other
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Shifren was great; very warm and friendly but honest. She was encouraging about our chances but realistic that it might be a rough road (which it was). Any time we hit a setback or made progress she personally called me with comfort or congrats. The only downside is that I didn't often see her in my regular (sometimes daily) clinic visits, but I wasn't bothered because I found all the doctors to be great and she was deifnitely reachable if needed.
They [the staff at MGH Fertility] were always warm, funny, and friendly. I really never had a bad experience with a nurse that I can remember. The office seems to run really efficiently. I rarely had a long wait. The front desk staff was a little blase but the interaction with them is minimal (and they were never unfriendly).
How was your experience with Jan Shifren at Massachusetts General Hospital?
Dr. Shifren was great; very warm and friendly but honest. She was encouraging about our chances but realistic that it might be a rough road (which it was). Any time we hit a setback or made progress she personally called me with comfort or congrats. The only downside is that I didn't often see her in my regular (sometimes daily) clinic visits, but I wasn't bothered because I found all the doctors to be great and she was deifnitely reachable if needed.
What's one piece of advice would you give a prospective patient of Jan Shifren at Massachusetts General Hospital?
Be patient....I think that's probably universal in the fertility process though.
During treatment, were you treated like a number or a human with Jan Shifren at Massachusetts General Hospital?
Dr. Shifted is extremely warm and empathetic. I never felt rushed or like I couldn't talk with her. She personally called to check in with me several times outside of regular visits. All of the other doctors and nurses I saw were always positive, warm, and friendly. Even though they had tons of other patients lined up I felt like I got personal attention.
Describe your experience with the nursing staff at Massachusetts General Hospital.
They were always warm, funny, and friendly. I really never had a bad experience with a nurse that I can remember. The office seems to run really efficiently. I rarely had a long wait. The front desk staff was a little blase but the interaction with them is minimal (and they were never unfriendly).
10
Doctor
Jan Shifren
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Massachusetts General Hospital
Boston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2014, Successful
9
10
Age 41 - 42
3 IUI
3 IVF
3 Embryo Freezing
Poor Egg Quality
European
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Toth was thorough and realistic. He had to deliver the news to us that my hormone levels did not meet insurance minimums for coverage of IVF. He made the recommendation to use the frozen embryo we had and suggested that our next option after that would be egg donor. While this was difficult news to hear, he was kind, took time with us and answered all of our questions....He took the time to talk to us. He delivered what was bad news in a very kind way and made suggestions while being clear it was our decision on how to proceed.
Excellent care. Specifically located in a private area of the hospital not close to OB-GYN. The office [MGH - Boston] is very busy so it sometimes got backed up but never anything too bad. I always felt that I was getting the best treatment in the country....[Nurse] Cheryl was terrific - always upbeat...We had to pay out of pocket for the frozen transfer. I believe it was $10,000...Dr. Toth was thorough and realistic.
How was your experience with Thomas Toth at Massachusetts General Hospital?
Dr. Toth was thorough and realistic. He had to deliver the news to us that my hormone levels did not meet insurance minimums for coverage of IVF. He made the recommendation to use the frozen embryo we had and suggested that our next option after that would be egg donor. While this was difficult news to hear, he was kind, took time with us and answered all of our questions.
What's one piece of advice would you give a prospective patient of Thomas Toth at Massachusetts General Hospital?
He will be upfront about your reality of getting pregnant but will communicate it in a nice manner.
During treatment, were you treated like a number or a human with Thomas Toth at Massachusetts General Hospital?
He took the time to talk to us. He delivered what was bad news in a very kind way and made suggestions while being clear it was our decision on how to proceed.
Describe the protocols Thomas Toth used in your cycles at Massachusetts General Hospital and their degree of success.
We did a frozen embryo transfer. It resulted in a healthy 9 lb boy!
Describe your experience with your nurse at Massachusetts General Hospital. (Assigned nurse: Cheryl)
Cheryl was terrific - always upbeat.
Describe your experience with Massachusetts General Hospital.
Excellent care. Specifically located in a private area of the hospital not close to OB-GYN. The office is very busy so it sometimes got backed up but never anything too bad. I always felt that I was getting the best treatment in the country.
Describe the costs associated with your care under Thomas Toth at Massachusetts General Hospital.
We had to pay out of pocket for the frozen transfer. I believe it was $10,000
Describe Thomas Toth's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Massachusetts General Hospital.
Not applicable. I only had one embryo.
9
Doctor
Thomas Toth
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Massachusetts General Hospital
Boston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 39
IVF
Unexplained
Income $200K - $499K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He simply made the whole process very manageable for me and really encouraged me to ask questions and be a real participant in my care. He really felt as though I was empowered to succeed and to take control of my infertility... Dr. Styer really tried to see me for all of my ultrasounds and procedures and really personalized everything for me. I even saw him out in public and he remembered everything about me. Very impressive!
The clinic [Massachusetts General Hospital] was very efficient and Dr. Styer's team really worked to get me to treatment as quickly as possible... Cheryl [a nurse] was always so comforting and really answered all of my questions.... Birth control pills, Gonal F, Menopur, Cetrotide and then a Lupron trigger. We transfrerred 2 blastocysts due to my age.
How was your experience with Aaron K. Styer at Massachusetts General Hospital?
He simply made the whole process very manageable for me and really encouraged me to ask questions and be a real participant in my care. He really felt as though I was empowered to succeed and to take control of my infertility.
What's one piece of advice would you give a prospective patient of Aaron K. Styer at Massachusetts General Hospital?
He really listens to what you have to say. I feel like some doctors provide lip service. He took my concerns and questions seriously.
During treatment, were you treated like a number or a human with Aaron K. Styer at Massachusetts General Hospital?
Dr. Styer really tried to see me for all of my ultrasounds and procedures and really personalized everything for me. I even saw him out in public and he remembered everything about me. Very impressive!
Describe the protocols Aaron K. Styer used in your cycles at Massachusetts General Hospital and their degree of success.
Birth control pills, Gonal F, Menopur, Cetrotide and then a Lupron trigger. We transfrerred 2 blastocysts due to my age.
Describe your experience with your nurse at Massachusetts General Hospital. (Assigned nurse: Cheryl)
Cheryl was always so comforting and really answered all of my questions.
Describe your experience with Massachusetts General Hospital.
The clinic was very efficient and Dr. Styer's team really worked to get me to treatment as quickly as possible
Describe the costs associated with your care under Aaron K. Styer at Massachusetts General Hospital.
all covered inusrance
Describe Aaron K. Styer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Massachusetts General Hospital.
Yes, he reviewed it in depth. But did not advise since I am almost 40 and were not not doing PGS
10
Doctor
Aaron K. Styer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Massachusetts General Hospital
Danvers
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2017, Successful
10
10
Age 37
3 IUI
Donor Sperm
Unexplained
European
Income $100K - $199K
Business Executive
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Styer really listened to the emotional side of things. He held my hand and walked me through the process and offered a lot of great support and encouragement...Dr Styer has an excellent bedside manner. He was very knowledgeable and progressive, takes the time to listen to issues and go through your care. Too bad all my doctors aren't at his level. He gave us top notch care!..Clomid and gonal F with IUI
Great systems in place [at MGH - Danvers]. They really accommodate your needs...His [Dr. Styer's] nurse Cherly was great!...Dr Styer has an excellent bedside manner. He was very knowledgeable and progressive, takes the time to listen to issues and go through your care. Too bad all my doctors aren't at his level. He gave us top notch care!...Dr. Styer really listened to the emotional side of things. He held my hand and walked me through the process and offered a lot of great support and encouragement.
How was your experience with Aaron K. Styer at Massachusetts General Hospital?
Dr Styer has an excellent bedside manner. He was very knowledgeable and progressive, takes the time to listen to issues and go through your care. Too bad all my doctors aren't at his level. He gave us top notch care!
What's one piece of advice would you give a prospective patient of Aaron K. Styer at Massachusetts General Hospital?
He really listens to what you have to say. You can ask him any question..no matter how big or small
During treatment, were you treated like a number or a human with Aaron K. Styer at Massachusetts General Hospital?
Dr. Styer really listened to the emotional side of things. He held my hand and walked me through the process and offered a lot of great support and encouragement.
Describe the protocols Aaron K. Styer used in your cycles at Massachusetts General Hospital and their degree of success.
Clomid and gonal F with IUI
Describe your experience with your nurse at Massachusetts General Hospital.
His nurse Cherly was great!
Describe your experience with Massachusetts General Hospital.
Great systems in place. They really accommodate your needs
Describe the costs associated with your care under Aaron K. Styer at Massachusetts General Hospital.
Covered by insurance
Describe Aaron K. Styer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Massachusetts General Hospital.
He really treated us to reduce our risk for twins
10
Doctor
Aaron K. Styer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Massachusetts General Hospital
Danvers
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2007 - 2012, Successful
10
10
Age 35 - 40
13 IUI
1 IVF
Donor Sperm
Unexplained
Ashkenazi Jewish
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Shifren] was very kind, knowledgeable, and honest. I was feeling very fragile and disheartened and she found a way to give hope but not false hope. She was non judgemental. She made you feel like she remembers every patient who walks through her door....She was very personable, did not rush me, was very empathetic....Very personable. Felt like everyone [at MGH] knew me, my struggles, and my hopes. Felt like they were my team and that I mattered.
Very personable. Felt like everyone [at MGH] knew me, my struggles, and my hopes. Felt like they were my team and that I mattered. Well organized and efficient. Location wasn't ideal to where I lived and worked at the time. Parking was kind of a pain....She [Dr. Shifren] was very kind, knowledgeable, and honest. I was feeling very fragile and disheartened and she found a way to give hope but not false hope. She was non judgemental. She made you feel like she remembers every patient who walks through her door....
How was your experience with Jan Shifren at Massachusetts General Hospital?
She was very kind, knowledgeable, and honest. I was feeling very fragile and disheartened and she found a way to give hope but not false hope. She was non judgemental. She made you feel like she remembers every patient who walks through her door.
During treatment, were you treated like a number or a human with Jan Shifren at Massachusetts General Hospital?
She was very personable, did not rush me, was very empathetic.
Describe your experience with Massachusetts General Hospital.
Very personable. Felt like everyone knew me, my struggles, and my hopes. Felt like they were my team and that I mattered. Well organized and efficient. Location wasn't ideal to where I lived and worked at the time. Parking was kind of a pain.
10
Doctor
Jan Shifren
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Massachusetts General Hospital
Boston
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources