Rated 7.9
Strongly recommend: 44%Neutral: 36%Don't recommend: 21%7.9
44% strongly recommend
37 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
7.9
7.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.2
7.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.5
8.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
6
6
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8
8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
616
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Rochester
200 First Street SW
Rochester, MN 55905

37 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
9
NPS
9
Age 26
1 IVF
Male Factor
European
Income $200K - $499K
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Coddington is extremely knowledgeable and has years of experience. Due to the large number of patients, sometimes I felt like he didn’t remember me. He was always kind though, very compassionate and reassured us we will keep trying... He retired not too long ago, so unfortunately we can no longer see him.... Basic medications- gonal f, Menopur and cetrotide and then blood work and ultrasounds to determine number of follicles. Coddington did our retrieval and was very kind due to a hiccup with our surgery.
Mayo Clinic is great. Due to the large size, sometimes you can feel like just another number. The facilities and area are top notch.... There are a lot of nurses and all are prompt with responding to online messages. I wish we would have worked with just one throughout our Ivf cycle.... Since we were from the area, we didn’t run into any issues with scheduling appointments. If you are coming from out of state- I would hope they would be flexible with your appointments....
How was your experience with Charles Coddington at Mayo Clinic?
Dr. Coddington is extremely knowledgeable and has years of experience. Due to the large number of patients, sometimes I felt like he didn’t remember me. He was always kind though, very compassionate and reassured us we will keep trying.
What's one piece of advice would you give a prospective patient of Charles Coddington at Mayo Clinic?
He retired not too long ago, so unfortunately we can no longer see him.
During treatment, were you treated like a number or a human with Charles Coddington at Mayo Clinic?
Dr. Coddington had a caring personality and wanted to help us have a baby. He was kind and cared about our history
Describe the protocols Charles Coddington used in your cycles at Mayo Clinic and their degree of success.
Basic medications- gonal f, Menopur and cetrotide and then blood work and ultrasounds to determine number of follicles. Coddington did our retrieval and was very kind due to a hiccup with our surgery.
Describe your experience with the nursing staff at Mayo Clinic.
There are a lot of nurses and all are prompt with responding to online messages. I wish we would have worked with just one throughout our Ivf cycle
Describe your experience with Mayo Clinic.
Mayo Clinic is great. Due to the large size, sometimes you can feel like just another number. The facilities and area are top notch. Since we were from the area, we didn’t run into any issues with scheduling appointments. If you are coming from out of state- I would hope they would be flexible with your appointments.
Describe the costs associated with your care under Charles Coddington at Mayo Clinic.
All in all- our Ivf cycle with medications, procedure and monitoring was just about $20,000
Describe Charles Coddington's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mayo Clinic.
Only one embryo transfer is recommended by all doctors at Mayo.
What specific things went wrong at Mayo Clinic?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Mayo Clinic.
The nurse forgot to call in our prescription for our frozen cycle. We met far enough in advance so it wasn’t an issue.
9
Doctor
Charles Coddington
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Mayo Clinic
Rochester
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 32 - 33
Male Factor
Unexplained
European
Income $100K - $199K
2nd of 6 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We saw Dr. Daftary primarily for our first cycle. That cycle was a learning curve for all of us and was full of little and big bumps along the way. He never made us feel like we should give up..Dr. Daftary is a very warm doctor. He enthusiastically greets you with a hug and showed us a great deal of compassion after our failed cycles...Don't be afraid to ask him questions or call him with concerns...when we ultimately did get pregnant from our 3rd cycle he was as excited as we were.
The clinic [Mayo Clinic] does have some organization issues. Nothing big enough to mess up our cycles but there were some hiccups...There was one mixup with infectious disease testing. They caught it and sent me down for the testing....At the time the consultation was $500. The ivf package with offsite monitoring was $8700...We had a fairly standard protocol on my side. I did end up with ohss the first time so we adjusted the stims for the next cycle. We did have to use icsi for fertilization.
How was your experience with Gaurang Daftary at Mayo Clinic?
We saw Dr. Daftary primarily for our first cycle. That cycle was a learning curve for all of us and was full of little and big bumps along the way. He never made us feel like we should give up and when we ultimately did get pregnant from our 3rd cycle he was as excited as we were.
What's one piece of advice would you give a prospective patient of Gaurang Daftary at Mayo Clinic?
Don't be afraid to ask him questions or call him with concerns.
During treatment, were you treated like a number or a human with Gaurang Daftary at Mayo Clinic?
Dr. Daftary is a very warm doctor. He enthusiastically greets you with a hug and showed us a great deal of compassion after our failed cycles.
Describe the protocols Gaurang Daftary used in your cycles at Mayo Clinic and their degree of success.
We had a fairly standard protocol on my side. I did end up with ohss the first time so we adjusted the stims for the next cycle. We did have to use icsi for fertilization.
Describe your experience with Mayo Clinic.
The clinic does have some organization issues. Nothing big enough to mess up our cycles but there were some hiccups.
Describe the costs associated with your care under Gaurang Daftary at Mayo Clinic.
At the time the consultation was $500. The ivf package with offsite monitoring was $8700.
Describe Gaurang Daftary's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mayo Clinic.
All of the doctors at Mayo recommended one embryo for us. When I requested to transfer two the first cycle he was in agreement with my reasons and shared the risks. Ultimately we only had one blast that cycle. We transferred one during round two and then two during round 3. We were given everything we needed to know about the risks but we were in the drivers seat.
What specific things went wrong at Mayo Clinic?
  • Failed to order appropriate test
Describe the specific things that went wrong at Mayo Clinic.
There was one mixup with infectious disease testing. They caught it and sent me down for the testing.
10
Doctor
Gaurang Daftary
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mayo Clinic
Rochester
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2016, Unsuccessful
NPS
7
NPS
9
Age 30
3 Fertility Medications
Anovulation
European
Income $100K - $199K
Teacher
1st of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Shenoy switched me from Clomid to Letrozole, because she told me that according to research, she thought I would have a better success rate on Letrozole. She also discussed more "aggressive" treatment options, such as hcg injections with monitoring and IUIs, but helped me decide at that point in time I was okay with just trying the oral medication. She also explained future options and at what point she would recommend IVF.
Mayo Clinic is obviously a great institution and one of the best hospitals in the world. At times, I have felt that they are so confident in their abilities and treatments as a whole that individual concerns and exceptions get overlooked.... One time my prescription was called in under my husband's name. To be fair, they were treating us as a couple in Reproductive Endocrinology, so both of our records were open when the prescription was made. They did correct the problem as soon as it was discovered.
How was your experience with Chandra Shenoy at Mayo Clinic?
Dr. Shenoy seemed very attentive during her time with me. She listened to everything I had to say, did a great job explaining her reasons for her recommended treatment, and answered all of my questions. She was also very quick to respond to questions I had after the appointment via Mayo's patient messaging system.
During treatment, were you treated like a number or a human with Chandra Shenoy at Mayo Clinic?
Dr. Shenoy listened to all of my concerns and answered all of my questions. Feeling listened too has not always been the case in this journey.
Describe the protocols Chandra Shenoy used in your cycles at Mayo Clinic and their degree of success.
Dr. Shenoy switched me from Clomid to Letrozole, because she told me that according to research, she thought I would have a better success rate on Letrozole. She also discussed more "aggressive" treatment options, such as hcg injections with monitoring and IUIs, but helped me decide at that point in time I was okay with just trying the oral medication. She also explained future options and at what point she would recommend IVF.
Describe your experience with Mayo Clinic.
Mayo Clinic is obviously a great institution and one of the best hospitals in the world. At times, I have felt that they are so confident in their abilities and treatments as a whole that individual concerns and exceptions get overlooked.
What specific things went wrong at Mayo Clinic?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Mayo Clinic.
One time my prescription was called in under my husband's name. To be fair, they were treating us as a couple in Reproductive Endocrinology, so both of our records were open when the prescription was made. They did correct the problem as soon as it was discovered.
7
Doctor
Chandra Shenoy
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Mayo Clinic
Rochester
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
6
Age 32
1 IVF
Male Factor
European
Income $100K - $199K
3rd of 4 Docs
1 IVF With Other Docs
Strongly Recommends
Doesn't Recommend
Successful
Dr. Jensen went above and beyond to get us pregnant. When the other doctors suggested a sperm donor she went to the urologist to convince him to take our case. For that reason alone we have our babies created with my husbands sperm.... Dr. Jensen is friendly and compassionate. She is exactly the type of doctor you need while going through infertility. She will go above and beyond to get you the results you are seeking. I worked with many doctors while at Mayo and she was the one who really made a difference.
At times communication seemed to be an issue. We had billing problems that took some effort to get them to fix but with work they were fixed. Always advocate for yourself and watch the bills. Don’t be afraid to get your questions answered. We are paying for a service.... They [Mayo Clinic Nurses] were always very nice but often a little disorganized.... A test wasn’t ordered so I had to make an additional trip. They were apologetic and it wasn’t a big deal.
How was your experience with Jani Jensen at Mayo Clinic?
Dr. Jensen is friendly and compassionate. She is exactly the type of doctor you need while going through infertility. She will go above and beyond to get you the results you are seeking. I worked with many doctors while at Mayo and she was the one who really made a difference.
What's one piece of advice would you give a prospective patient of Jani Jensen at Mayo Clinic?
Be open and honest. Don’t hold back anything. Give her the chance to answer your questions.
During treatment, were you treated like a number or a human with Jani Jensen at Mayo Clinic?
Dr. Jensen went above and beyond to get us pregnant. When the other doctors suggested a sperm donor she went to the urologist to convince him to take our case. For that reason alone we have our babies created with my husbands sperm.
Describe the protocols Jani Jensen used in your cycles at Mayo Clinic and their degree of success.
We used an antagonist protocol. The first cycle I did 150 ml of gonal-f and 50 ml of menopur and I overstimulated. The second cycle we started out with less GF and a lupron trigger and it was a perfect retrieval.
Describe your experience with the nursing staff at Mayo Clinic.
They were always very nice but often a little disorganized.
Describe your experience with Mayo Clinic.
At times communication seemed to be an issue. We had billing problems that took some effort to get them to fix but with work they were fixed. Always advocate for yourself and watch the bills. Don’t be afraid to get your questions answered. We are paying for a service.
Describe the costs associated with your care under Jani Jensen at Mayo Clinic.
The consult was $350, the mock transfer and sono was $2k and the Ivf package was around $8700.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mayo Clinic.
Mayo encourages eSET but are open to transferring two of you are aware of all risks.
What specific things went wrong at Mayo Clinic?
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at Mayo Clinic.
Just slight organizational issues. A test wasn’t ordered so I had to make an additional trip. They were apologetic and it wasn’t a big deal.
10
Doctor
Jani Jensen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
Mayo Clinic
Rochester
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
10
NPS
9
Age 33
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Sales Representative
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He started by saying “I am so sorry that you are going through this”...usually doctors come in and immediately start “doctoring,” it was nice to have someone acknowledge how tough this is. ... I really appreciated that we got a chance to kick IVF off with Dr Khan. He was realistic in expectations, explained all of our alternative routes, and was helpful in steering us down the right path. A great balance of giving us information and his opinion, but letting us make these huge life decisions for ourselves.
The reproductive office itself is smaller than I would have thought—smaller in size than my typical OB’s office. Everyone was speedy and helpful, but not a lot of emotions coming from anyone outside of the doctor. ... Obviously this is one of the best clinics in the country, and you feel it when you meet the doctors. ... [Nursing Staff] Pretty sterile, but very quick which I appreciated.
How was your experience with Zaraq Khan at Mayo Clinic?
I really appreciated that we got a chance to kick IVF off with Dr Khan. He was realistic in expectations, explained all of our alternative routes, and was helpful in steering us down the right path. A great balance of giving us information and his opinion, but letting us make these huge life decisions for ourselves.
What's one piece of advice would you give a prospective patient of Zaraq Khan at Mayo Clinic?
Ask whatever you’re thinking. He’s very approachable and explains things in an easy to understand way, so ask away.
During treatment, were you treated like a number or a human with Zaraq Khan at Mayo Clinic?
He started by saying “I am so sorry that you are going through this”...usually doctors come in and immediately start “doctoring,” it was nice to have someone acknowledge how tough this is. He also spent a decent amount of time with us, making sure that we understood all of our next steps and had all of our questions answered.
Describe your experience with the nursing staff at Mayo Clinic.
Pretty sterile, but very quick which I appreciated.
Describe your experience with Mayo Clinic.
Obviously this is one of the best clinics in the country, and you feel it when you meet the doctors. The reproductive office itself is smaller than I would have thought—smaller in size than my typical OB’s office. Everyone was speedy and helpful, but not a lot of emotions coming from anyone outside of the doctor.
10
Doctor
Zaraq Khan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
Mayo Clinic
Rochester
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2014, Unsuccessful
NPS
8
NPS
8
Age 26
1 IUI
PCOS
European
Income $0 - $49K
2nd of 6 Docs
2 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Coddington was a great doctor. He cared for me as a patient and wanted the best outcome for me. He was patient and kind. The hardest part was setting up appointment with him. He was hard to get into. Many times I saw other doctors in the clinic because he wasn’t available.... Set up your appointments as early as you can and be prepared to see other doctors in the clinic when he isn’t available.... Started with gonal-f 75 units and worked up to 112.5 units.
They [Mayo Clinic] had great communication. If you have PCOS be prepared to hear over and over to lose weight. All of the doctors told me to lose weight. Which is kind of like ‘duh. I’m trying to lose weight. I don’t like being heavy.’ With PCOS it’s super hard to lose weight.... The nursing staff was great. They were quick to respond to phone calls and messages through the online portal.... Set up your appointments as early as you can and be prepared to see other doctors in the clinic when he isn’t available.
How was your experience with Charles Coddington at Mayo Clinic?
Dr. Coddington was a great doctor. He cared for me as a patient and wanted the best outcome for me. He was patient and kind. The hardest part was setting up appointment with him. He was hard to get into. Many times I saw other doctors in the clinic because he wasn’t available.
What's one piece of advice would you give a prospective patient of Charles Coddington at Mayo Clinic?
Set up your appointments as early as you can and be prepared to see other doctors in the clinic when he isn’t available.
During treatment, were you treated like a number or a human with Charles Coddington at Mayo Clinic?
Dr. Coddington was really kind and seemed to really care about me as his patient.
Describe the protocols Charles Coddington used in your cycles at Mayo Clinic and their degree of success.
Started with gonal-f 75 units and worked up to 112.5 units. I was a slow responder so the first cycle was cancelled. Started at 112.5 for the next cycle. Did IUI with 3 potentially mature eggs.
Describe your experience with your nurse at Mayo Clinic.
The nursing staff was great. They were quick to respond to phone calls and messages through the online portal.
Describe your experience with Mayo Clinic.
They had great communication. If you have PCOS be prepared to hear over and over to lose weight. All of the doctors told me to lose weight. Which is kind of like ‘duh. I’m trying to lose weight. I don’t like being heavy.’ With PCOS it’s super hard to lose weight.
8
Doctor
Charles Coddington
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
8
Clinic
Mayo Clinic
Rochester
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2017, Unsuccessful
NPS
4
NPS
6
Age 32 - 33
Recurrent Pregnancy Loss
Income $50K - $99K
Marketer or PR
2nd of 3 Docs
8 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I saw Dr. Coddington after my first 2 losses. I was looking for answers to questions that I hadn't yet received. While some answers were explained, I still had several I never received. He was very caring and easy to talk to. I was just a little frustrated for not receiving answers or getting the outcome I wanted...I tried Chlomid and progesterone suppositories. I had several blood tests, which included a chromosomal test, and check the quantity of my eggs.
[The nurses at Mayo Clinic were] Always friendly and answered my questions when possible...I tried Chlomid and progesterone suppositories. I had several blood tests, which included a chromosomal test, and check the quantity of my eggs...I wish my other records had transferred over so they had my whole history on file. Going from OMC to Mayo, there was information that was not in my new file and trying to remember it all was hard.
How was your experience with Charles Coddington at Mayo Clinic?
I saw Dr. Coddington after my first 2 losses. I was looking for answers to questions that I hadn't yet received. While some answers were explained, I still had several I never received. He was very caring and easy to talk to. I was just a little frustrated for not receiving answers or getting the outcome I wanted.
Describe the protocols Charles Coddington used in your cycles at Mayo Clinic and their degree of success.
I don't quite remember everything, but I tried Chlomid and progesterone suppositories. I had several blood tests, which included a chromosomal test, and check the quantity of my eggs.
Describe your experience with the nursing staff at Mayo Clinic.
Always friendly and answered my questions when possible.
Describe your experience with Mayo Clinic.
Not sure if this is their weakness, but I wish my other records had transferred over so they had my whole history on file. Going from OMC to Mayo, there was information that was not in my new file and trying to remember it all was hard.
Describe the costs associated with your care under Charles Coddington at Mayo Clinic.
My insurance covered a lot.
4
Doctor
Charles Coddington
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
6
Clinic
Mayo Clinic
Rochester
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
NPS
10
NPS
9
Age 34 - 36
3 IUI
PCOS
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Jensen] was very kind and understanding. She made us feel very comfortable and listened.... She was so kind, respectful and supportive. We always felt like she had our best interest at heart. After 3 IUI procedures, she made it clear that she would continue them if we wanted, but that it probably wasn't the best course to take. We ended up taking some time away to think things through and ended up getting pregnant!... We tried Clomid on its own for a few cycles and then 3 IUI procedures.
It was easy to set up appointments. They have high quality employees. They were helpful in finding out how much procedures would cost ahead of time. There is a tendency to start to feel like just a number at Mayo since it is such a huge place....They were helpful and had compassion.... She [Dr. Jensen] was so kind, respectful and supportive. We always felt like she had our best interest at heart. After 3 IUI procedures, she made it clear that she would continue them if we wanted
How was your experience with Jani Jensen at Mayo Clinic?
She was so kind, respectful and supportive. We always felt like she had our best interest at heart. After 3 IUI procedures, she made it clear that she would continue them if we wanted, but that it probably wasn't the best course to take. We ended up taking some time away to think things through and ended up getting pregnant!
What's one piece of advice would you give a prospective patient of Jani Jensen at Mayo Clinic?
Be honest and forthcoming with all of your information. It makes it much easier to get the best treatment possible.
During treatment, were you treated like a number or a human with Jani Jensen at Mayo Clinic?
She was very kind and understanding. She made us feel very comfortable and listened.
Describe the protocols Jani Jensen used in your cycles at Mayo Clinic and their degree of success.
We tried Clomid on its own for a few cycles and then 3 IUI procedures.
Describe your experience with the nursing staff at Mayo Clinic.
They were helpful and had compassion.
Describe your experience with Mayo Clinic.
It was easy to set up appointments. They have high quality employees. They were helpful in finding out how much procedures would cost ahead of time. There is a tendency to start to feel like just a number at Mayo since it is such a huge place.
Describe the costs associated with your care under Jani Jensen at Mayo Clinic.
We had insurance that covered our treatments.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mayo Clinic.
N/A
10
Doctor
Jani Jensen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Mayo Clinic
Rochester
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014 - 2016, Successful
NPS
8
NPS
8
Age 30 - 32
1 IVF
1 Egg Freezing
1 Embryo Freezing
Endometriosis
European
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
2 IUI With Other Docs
Neutral
Neutral
Successful
He [Dr. Charles Coddington] knew what he was doing and seemed skilled and educated...He wanted the same goal for me...He spent time with me and my husband...He was empathetic with the loss of our little girl- stillborn...I had a good experience...With endometriosis he developed a plan for me- I was allergic to birth control pills and he developed a plan that did not include pills
Some nurses were compassionate and others were not...Serena was a good one...Kari was very sweet...Anna was not compassionate at all and cold towards us when asking questions...They are well organized for most part...Overall compassionate with a few nurses that are not...Providers are good...He [Dr. Charles Coddington] knew what he was doing and seemed skilled and educated...He wanted the same goal for me...He spent time with me and my husband...He was empathetic with the loss of our little girl- stillborn...I had a good experience
How was your experience with Charles Coddington at Mayo Clinic?
He showed compassionate He knew what he was doing and seemed skilled and educated He wanted the same goal for me He spent time with me and my husband He was empathetic with the loss of our little girl- stillborn
What's one piece of advice would you give a prospective patient of Charles Coddington at Mayo Clinic?
I had a good experience
During treatment, were you treated like a number or a human with Charles Coddington at Mayo Clinic?
Both
Describe the protocols Charles Coddington used in your cycles at Mayo Clinic and their degree of success.
With endometriosis he developed a plan for me- I was allergic to birth control pills and he developed a plan that did not include pills
Describe your experience with the nursing staff at Mayo Clinic.
Some nurses were compassionate and others were not Serena was a good one Kari was very sweet Anna was not compassionate at all and cold towards us when asking questions
Describe your experience with Mayo Clinic.
They are well organized for most part Overall compassionate with a few nurses that are not Providers are good
Describe the costs associated with your care under Charles Coddington at Mayo Clinic.
$30k
Describe Charles Coddington's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mayo Clinic.
Na
8
Doctor
Charles Coddington
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Mayo Clinic
Rochester
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2013 - 2015, Successful
NPS
10
NPS
10
Age 29 - 31
1 IVF
Anovulation
Male Factor
PCOS
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Daftary [at Mayo Clinic] was amazing. He has a very positive attitude, and is blunt and proactive when it comes to treatment options. I always felt comfortable with him...He always had a smile on his face and a positive attitude. He gave me hugs or patted my hand when he sensed I needed it...I had a successful IVF cycle with ICSI. We did ICSI because there was no logical reason why our medicated TI cycles weren't working so he suspected there might be an issue with my eggs being too tough for the sperm to penetrate. I can't remember the exact drugs and dosages right now.
Dr. Daftary [at Mayo Clinic] was amazing. He has a very positive attitude, and is blunt and proactive when it comes to treatment options. I always felt comfortable with him...He always had a smile on his face and a positive attitude. He gave me hugs or patted my hand when he sensed I needed it...I had a successful IVF cycle with ICSI. We did ICSI because there was no logical reason why our medicated TI cycles weren't working so he suspected there might be an issue with my eggs being too tough for the sperm to penetrate. I can't remember the exact drugs and dosages right now.
How was your experience with Gaurang Daftary at Mayo Clinic?
Dr. Daftary was amazing. He has a very positive attitude, and is blunt and proactive when it comes to treatment options. I always felt comfortable with him.
During treatment, were you treated like a number or a human with Gaurang Daftary at Mayo Clinic?
He always had a smile on his face and a positive attitude. He gave me hugs or patted my hand when he sensed I needed it.
Describe the protocols Gaurang Daftary used in your cycles at Mayo Clinic and their degree of success.
I had a successful IVF cycle with ICSI. We did ICSI because there was no logical reason why our medicated TI cycles weren't working so he suspected there might be an issue with my eggs being too tough for the sperm to penetrate. I can't remember the exact drugs and dosages right now.
10
Doctor
Gaurang Daftary
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mayo Clinic
Rochester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
7
NPS
7
Age 37
1 IVF
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Very helpful and made sure I knew what was going on was able to answer any questions that I had. Posted updates to my procedures on my online portal. Chandra [ Shenoy] did my egg retrieval and first transfer..unfortunately it was unsuccessful... I was only able to transfer 1 embryo my first time....being as I only had 2 embryos left after that..I was given the option to transfer 1 or 2
Mayo clinic is a great place and they are very helpful. The only thing I didn't like compared to some other places is the cost of the IVF procedure... The amount I had to pay for the IVf procedure was 9100..there was a 3500 monitoring fee that went through my insurance and remaining was billed later... Excellent team and were very responsive to all my questions that I sent on the online portal!!
How was your experience with Chandra Shenoy at Mayo Clinic?
Very helpful and made sure I knew what was going on was able to answer any questions that I had. Posted updates to my procedures on my online portal. Chandra did my egg retrieval and first transfer..unfortunately it was unsuccessful
What's one piece of advice would you give a prospective patient of Chandra Shenoy at Mayo Clinic?
Very friendly
During treatment, were you treated like a number or a human with Chandra Shenoy at Mayo Clinic?
The whole team reached out to me and was able to answer my questions when I had them through the portal
Describe your experience with the nursing staff at Mayo Clinic.
Excellent team and were very responsive to all my questions that I sent on the online portal!!
Describe your experience with Mayo Clinic.
Mayo clinic is a great place and they are very helpful. The only thing I didn't like compared to some other places is the cost of the IVF procedure...if the cost was a lot lower I would continue to go to then. However I've heard of other great places that are significantly cheaper and am goin to be goin that route. Other then cost I never had an issue with Mayo Clinic
Describe the costs associated with your care under Chandra Shenoy at Mayo Clinic.
The amount I had to pay for the IVf procedure was 9100..there was a 3500 monitoring fee that went through my insurance and remaining was billed later
Describe Chandra Shenoy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mayo Clinic.
I was only able to transfer 1 embryo my first time....being as I only had 2 embryos left after that..I was given the option to transfer 1 or 2
7
Doctor
Chandra Shenoy
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Mayo Clinic
Rochester
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2019, Consult
NPS
10
NPS
10
Age 26
Male Factor
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Babayev] was great. He was delicate with his wording. Compassionate with my situation. He was a wonderful doctor I would love to work with further. He was also very informative with all the information that was given. Also explained quite a bit to me regarding my condition and what may have to happen with my husband and I in order to get pregnant....
This clinic [Mayo Clinic] was great to work with. Very prompt and on time. Well organized. Made me feel very comfortable. I loved that everyone was so friendly as well. They walk you through everything that you may need to know going further...They [nurses] were so nice. The woman who was in the room with me while I was getting exam was very soothing. She made me feel very comfortable...
How was your experience with Samir Babayev at Mayo Clinic?
He was great. He was delicate with his wording. Compassionate with my situation. He was a wonderful doctor I would love to work with further. He was also very informative with all the information that was given. Also explained quite a bit to me regarding my condition and what may have to happen with my husband and I in order to get pregnant.
What's one piece of advice would you give a prospective patient of Samir Babayev at Mayo Clinic?
Be confident and comfortable
During treatment, were you treated like a number or a human with Samir Babayev at Mayo Clinic?
He was great. To the point and personable
Describe your experience with the nursing staff at Mayo Clinic.
They were so nice. The woman who was in the room with me while I was getting exam was very soothing. She made me feel very comfortable
Describe your experience with Mayo Clinic.
This clinic was great to work with. Very prompt and on time. Well organized. Made me feel very comfortable. I loved that everyone was so friendly as well. They walk you through everything that you may need to know going further
Describe the costs associated with your care under Samir Babayev at Mayo Clinic.
$500 roughly
10
Doctor
Samir Babayev
NPS
Humanity
1 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Mayo Clinic
Rochester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5