Mercy Clinic Fertility Services

Medical Tower B
621 S. New Ballas Road, Tower B Suite 1015-B
St. Louis, MO 63141
(314) 251-8965
On a scale from 0-10, how likely are you to recommend Mercy Clinic Fertility Services to a friend?
Strongly recommend: 100%10
1 assessment
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
10
Average Doctor Score
1 doctor
1 assessment
10
Age
32
Treated
2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Male Factor
10
[Mercy Fertility Services is] Absolutely fantastic. They are extremely organized and I always left knowing the plan. Everyone from the front desk to my US tech was on the same page and knew the plan of care for me. The environment is very relaxed and empathetic.... [the nurses are] Very knowledgeable and reassuring. Made me feel important. Always got back to me with answers promptly. Called my husband with his results, instead of calling me, which made him feel included
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Age
32
Treated
2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IUI
Diagnosis
Male Factor
10
Describe your experience with Mercy Clinic Fertility Services.
Absolutely fantastic. They are extremely organized and I always left knowing the plan. Everyone from the front desk to my US tech was on the same page and knew the plan of care for me. The environment is very relaxed and empathetic.
During treatment, were you treated like a number or a human with Gavin Puthoff at Mercy Clinic Fertility Services?
His staff is extremely caring and empathetic. I never feel rushed and I feel important there and like my case is the only case they are managing (I know it’s not).
Describe your experience with your nurse at Mercy Clinic Fertility Services. (Assigned nurse: Lindsay Nalor )
Very knowledgeable and reassuring. Made me feel important. Always got back to me with answers promptly. Called my husband with his results, instead of calling me, which made him feel included
How was your experience with Gavin Puthoff at Mercy Clinic Fertility Services?
He is Very empathetic. I feel very important and I love his approach with NapPro technology. Never pushy and gave me a more thorough work than I have ever had. He treated my husband as an individual instead of going through me whic made my husband feel more apart of this journey
What's one piece of advice would you give a prospective patient of Gavin Puthoff at Mercy Clinic Fertility Services?
Definitely go! You will not be disappointed. His goal is to avoid IUI and IVF and actually fix the underlying problem so conception can happen naturally!
Describe the costs associated with your care under Gavin Puthoff at Mercy Clinic Fertility Services.
He approaches from a medical standpoint so everything was covered by insurance (andmy insirance doesn’t cover fertility treatment)
10
Doctor
Gavin Puthoff
Communication
Trustworthiness
Compassion
10
Clinic
Mercy Clinic Fertility Services
Medical Tower B
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.