Metropolitan Reproductive Medicine

1 doctors work here

Rated 10
Strongly recommend: 100%10
100% strongly recommend
5 reviews
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9
9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.7
9.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
46
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

New York
422 West End Ave
New York, NY 10024

5 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 24 - 25
3 IUI
1 IVF
PCOS
Unexplained
Middle Eastern
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lobel is the doctor, biller, receptionist, patient care advocate, etc. Dr. Lobel takes a deep interest in every detail of your care and personally sees to each and every aspect of your care...She will spend HOURS answering any and all questions and you will never leave the office without a perfect understanding of your treatment and your results. Despite numerous failed attempts before our ultimate success, we never once considered switching doctors....
Didn't spend much time at the clinic [Metropolitan Reproductive Medicine]. The IUIs were done at Dr. Lobel's office and the retrieval and transfer went smoothly at the clinic. They were on time, communicated well, and allowed for successful procedures...There are no nurses at Dr. Lobel's office, just at the lab...After 2 unsuccessful single embryo transfer, us and Dr. Lobel decided on a multiple embryo transfer...
How was your experience with Susan Lobel at Metropolitan Reproductive Medicine?
Dr. Lobel is an angel and a true miracle worker. Dr. Lobel is deeply engaged and interested in every single aspect of your care, and as patients we genuinely felt that she was going through our journey alongside us. She will spend HOURS answering any and all questions and you will never leave the office without a perfect understanding of your treatment and your results. Despite numerous failed attempts before our ultimate success, we never once considered switching doctors.
What's one piece of advice would you give a prospective patient of Susan Lobel at Metropolitan Reproductive Medicine?
Take advantage of Dr. Lobel's patience and deep knowledge. Ask your questions, and allow Dr. Lobel to guide you through the process.
During treatment, were you treated like a number or a human with Susan Lobel at Metropolitan Reproductive Medicine?
Being a patient of Dr. Lobel has been a once in a lifetime experience. Dr. Lobel is the doctor, biller, receptionist, patient care advocate, etc. Dr. Lobel takes a deep interest in every detail of your care and personally sees to each and every aspect of your care. Simply incredible.
Describe the protocols Susan Lobel used in your cycles at Metropolitan Reproductive Medicine and their degree of success.
Dr. Lobel began with Clomid to stimulate follicle growth. After 3 unsuccessful follicle cycles with Clomid combined with an ovulation trigger injection and natural insemination, we did the same with 3 cycles of Letrozol. After that, we did 3 Letrozol/ IUI cycles. Finally we did an IVF egg retrieval (Gonal-F, Menopure, and Lupron) along with 3 frozen transfers (lupron, progesterone, estrogen). We are currently pregnant after a successful frozen embyo transfer.
Describe your experience with your nurse at Metropolitan Reproductive Medicine. (Assigned nurse: Nancy)
There are no nurses at Dr. Lobel's office, just at the lab.
Describe your experience with Metropolitan Reproductive Medicine.
Didn't spend much time at the clinic. The IUIs were done at Dr. Lobel's office and the retrieval and transfer went smoothly at the clinic. They were on time, communicated well, and allowed for successful procedures.
Describe the costs associated with your care under Susan Lobel at Metropolitan Reproductive Medicine.
As a Progyny beneficiary, the costs were all covered.
Describe Susan Lobel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Metropolitan Reproductive Medicine.
Very conservative. My wife is a healthy 25 year old woman so Dr. Lobel was hesitant to do a multiple embryo transfer. After 2 unsuccessful single embryo transfer, us and Dr. Lobel decided on a multiple embryo transfer.
10
Doctor
Susan Lobel
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Metropolitan Reproductive Medicine
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 37 - 38
3 IUI
1 IVF
Male Factor
Recurrent Pregnancy Loss
Unexplained
Ashkenazi Jewish
Income $500K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
The whole experience with Susan Lobel was great. She is a brilliant and kind physician...She will not compromise her medical beliefs and values for anyone or anything - this is something I appreciated it!...She was committed to trying rounds of 3 and if that didnt work, progressing to the next level...She is a solo practitioner and she really takes time and care with each patient. I never waited, she always schedules clients with enough time so that you dont feel rushed, and she truly is invested in her patients.
She [Dr. Susan Lobel at Metropolitan Reproductive Medicine] doesnt have a nurse but the nurses at the clinic where the egg retrieval and transfers take place are great...I appreciated the fact that she was a solo practitioner and that she didnt have a nurse. She ran efficiently and on time. Her clinic for the retrieval and transfer was small and it felt like everyone was kind and attentive...She is a solo practitioner and she really takes time and care with each patient. I never waited, she always schedules clients with enough time so that you dont feel rushed, and she truly is invested in her patients.
How was your experience with Susan Lobel at Metropolitan Reproductive Medicine?
The whole experience with Susan Lobel was great. She is a brilliant and kind physician. In addition, her clinic team is amazing and professional! Everyone was thoughtful and prompt and respectful. Its a nerve racking experience at times, and everyone put me at ease.
What's one piece of advice would you give a prospective patient of Susan Lobel at Metropolitan Reproductive Medicine?
She will not compromise her medical beliefs and values for anyone or anything - this is something I appreciated it!
During treatment, were you treated like a number or a human with Susan Lobel at Metropolitan Reproductive Medicine?
She is a solo practitioner and she really takes time and care with each patient. I never waited, she always schedules clients with enough time so that you dont feel rushed, and she truly is invested in her patients.
Describe the protocols Susan Lobel used in your cycles at Metropolitan Reproductive Medicine and their degree of success.
She was committed to trying rounds of 3 and if that didnt work, progressing to the next level. Its hard to describe a protocol because everyones medical and fertility history is different.
Describe your experience with the nursing staff at Metropolitan Reproductive Medicine.
She doesnt have a nurse but the nurses at the clinic where the egg retrieval and transfers take place are great.
Describe your experience with Metropolitan Reproductive Medicine.
I appreciated the fact that she was a solo practitioner and that she didnt have a nurse. She ran efficiently and on time. Her clinic for the retrieval and transfer was small and it felt like everyone was kind and attentive.
10
Doctor
Susan Lobel
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Metropolitan Reproductive Medicine
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 27
Unexplained
Income $100K - $199K
Entrepreneur
3rd of 3 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
After 2 previous clinics I finally Came to Dr. Lobel. Automatically I realized what an amazing clinic should be like. Nothing is overlooked. She puts everything she has into her work and makes sure she gives it her all. She is caring and calls right away giving you as much of her time as you need. Every step is done by her. There aren’t any nurses or other staff members so you are never a number
A visit for ultrasound and blood work was about $230 Consultation was about $500 [at Metropolitan Reproductive Medicine]...You will not be passed around and overlooked because she [Dr. Susan Lobel] is the only one in her office...a one woman show. She answers the phones , takes your blood, does the ultrasounds , and calls you herself. She is compassionate and makes sure you are always ok
How was your experience with Susan Lobel at Metropolitan Reproductive Medicine?
After 2 previous clinics I finally Came to Dr. Lobel. Automatically I realized what an amazing clinic should be like. Nothing is overlooked. She puts everything she has into her work and makes sure she gives it her all. She is caring and calls right away giving you as much of her time as you need. Every step is done by her. There aren’t any nurses or other staff members so you are never a number
What's one piece of advice would you give a prospective patient of Susan Lobel at Metropolitan Reproductive Medicine?
Give her all your trust
During treatment, were you treated like a number or a human with Susan Lobel at Metropolitan Reproductive Medicine?
Doctor Lobel is a one woman show. She answers the phones , takes your blood, does the ultrasounds , and calls you herself. She is compassionate and makes sure you are always ok
Describe your experience with the nursing staff at Metropolitan Reproductive Medicine.
There isn’t a nursing staff
Describe your experience with Metropolitan Reproductive Medicine.
Doctor Lobels office does not take insurance but the blood is covered by insurance. However it is worth every penny to know you are in the best hands possible and don’t have to worry about a thing. You will not be passed around and overlooked because she is the only one in her office
Describe the costs associated with your care under Susan Lobel at Metropolitan Reproductive Medicine.
A visit for ultrasound and blood work was about $230 Consultation was about $500
10
Doctor
Susan Lobel
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Metropolitan Reproductive Medicine
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013 - 2017, Unknown Success
NPS
8
NPS
10
Age 29 - 33
2 IUI
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Susan Lobel] is very knowledgeable, thorough, and spends a lot of time with her patients. She is not alarmist and gives measured medical advice. Because she is a sole practitioner, you get a very personal experience...Dr. Lobel is very quick to return calls and are very on top of each patient's schedule....Her protocol has been three months of letrozole with no other interventions, three months of iui, and then onto ivf. Her rationale seems to be that three months is long enough to get a sense whether this treatment will work for an individual patient, after which it's best to move on to the next intervention. So far, I am on my third month of iui and not yet pregnant.
She [Dr. Susan Lobel] is very knowledgeable, thorough, and spends a lot of time with her patients. She is not alarmist and gives measured medical advice. Because she is a sole practitioner, you get a very personal experience...Dr. Lobel is very quick to return calls and are very on top of each patient's schedule....Her protocol has been three months of letrozole with no other interventions, three months of iui, and then onto ivf. Her rationale seems to be that three months is long enough to get a sense whether this treatment will work for an individual patient, after which it's best to move on to the next intervention. So far, I am on my third month of iui and not yet pregnant.
How was your experience with Susan Lobel at Metropolitan Reproductive Medicine?
She is very knowledgeable, thorough, and spends a lot of time with her patients. She is not alarmist and gives measured medical advice. Because she is a sole practitioner, you get a very personal experience.
What's one piece of advice would you give a prospective patient of Susan Lobel at Metropolitan Reproductive Medicine?
Expect her to speak candidly.
During treatment, were you treated like a number or a human with Susan Lobel at Metropolitan Reproductive Medicine?
She spends lots of time with me.
Describe the protocols Susan Lobel used in your cycles at Metropolitan Reproductive Medicine and their degree of success.
Her protocol has been three months of letrozole with no other interventions, three months of iui, and then onto ivf. Her rationale seems to be that three months is long enough to get a sense whether this treatment will work for an individual patient, after which it's best to move on to the next intervention. So far, I am on my third month of iui and not yet pregnant.
Describe your experience with Metropolitan Reproductive Medicine.
Dr. Lobel is very quick to return calls and are very on top of each patient's schedule.
8
Doctor
Susan Lobel
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Metropolitan Reproductive Medicine
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
10
Age 31 - 34
2 IVF
Male Factor
Middle Eastern
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Susan Lobel] does all the treatment on her own. She knows every detail about your history and treatment. It is a one woman show and I loved that. She takes blood, answers the phone, does ultrasound. You don’t feel like you’re just a number, she knows your story and cares deeply...She is very caring a genuine in her treatment.
The [Metropolitan Reproductive Medicine] clinic is a one man show. Most of the time it’s amazing but sometimes that could be challenging in the event of an emergency etc. The doctor [Dr. Susan Lobel] is very thorough and spends a lot of time with each couple...Dr. Lobel does not take insurance...She takes blood, answers the phone, does ultrasound. You don’t feel like you’re just a number, she knows your story and cares deeply.
How was your experience with Susan Lobel at Metropolitan Reproductive Medicine?
She does all the treatment on her own. She knows every detail about your history and treatment. It is a one woman show and I loved that. She takes blood, answers the phone, does ultrasound. You don’t feel like you’re just a number, she knows your story and cares deeply.
What's one piece of advice would you give a prospective patient of Susan Lobel at Metropolitan Reproductive Medicine?
Use her and stick with her
During treatment, were you treated like a number or a human with Susan Lobel at Metropolitan Reproductive Medicine?
She is very caring a genuine in her treatment.
Describe the protocols Susan Lobel used in your cycles at Metropolitan Reproductive Medicine and their degree of success.
Very hard to remember
Describe your experience with Metropolitan Reproductive Medicine.
The clinic is a one man show. Most of the time it’s amazing but sometimes that could be challenging in the event of an emergency etc. The doctor is very thorough and spends a lot of time with each couple.
Describe the costs associated with your care under Susan Lobel at Metropolitan Reproductive Medicine.
Dr. Lobel does not take insurance.
10
Doctor
Susan Lobel
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Metropolitan Reproductive Medicine
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5