Midwest Fertility Specialists

6 doctors work here

Rated 8.6
Strongly recommend: 72%Neutral: 17%Don't recommend: 11%8.6
72% strongly recommend
131 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
2
2
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.9
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,107
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Carmel
12188-A N. Meridian St.
Carmel, IN 46032
Fort Wayne
2514 E. Dupont Rd.
Fort Wayne, IN 46825
Noblesville
395 Westfield Rd
Noblesville, IN 46060
Show 1 more

131 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 33 - 34
1 IUI
Diminished Ovarian Reserve
Unexplained
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Matthew Will] really listens to what you have to say and without even writing it down, he remembers it the next time he sees you...If we didn't fully understand test results or a procedure, he would draw it out with pictures...We knew coming into the first consult that we couldn't afford IVF...But still, he had a plan in place and immediately wanted to get started.
Nurse [at Midwest Fertility Specialists] has been extremely helpful throughout our care...It's nice having one single person to talk about results, next steps, etc...She's very prompt on getting any medication sent into the pharmacy and she's also wonderful in explaining anything you don't understand...The office is always extremely clean and the staff and nurses are exceptional.
How was your experience with Matthew Will at Midwest Fertility Specialists?
When my husband and I decided to meet with a fertility specialist, we were extremely nervous. We had no idea what to expect coming into that first appointment. When Dr. Matthew Will walked into the consult room, our nerves went away and immediately felt comfortable. He took the time to get to know us and without writing a lot of the information down, he would remember it the next time I saw him. If we didn't fully understand test results or a procedure, he would draw it out with pictures. It may sound and look funny, but we wouldn't have understood some of the things we discussed without those drawings. After that first consult, he already had a plan in place for us. When I went in for my SIS ultrasound, he checked me on continuously throughout the procedure to ensure I was okay. And then when he gave me my results, which were upsetting, he took the time to explain them to me (including his drawings) to help me get through the bad news. But still, he had a plan in place and immediately wanted to get started. So that's what we did. Even though we've only seen in a couple of times, he's still the best choice for us. I just wish we would've learned about him sooner.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Always ask questions. No question is a stupid question and he will answer anything you ask.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
Dr. Will really listens to what you have to say and without even writing it down, he remembers it the next time he sees you. My husband and I were nervous for our consultation with him, but the second he walked into the room and started talking to us, we relaxed. We felt comfortable right away with him. When Dr. Will is explaining test results or a particular treatment and you don't fully understand it, he draws it out. It may sound and look funny, but I would've never understood some of the things he's explained without those drawings. When I went through the SIS procedure, he was constantly checking on me. After he told me my results, which were upsetting, he took his time with me as I was doing my best to comprehend them. He truly cares about his patients.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
We knew coming into the first consult that we couldn't afford IVF and we told Dr. Matthew Will that upfront. The SIS procedure was done to check for endometriosis. He suspected I had it based on my history and mother's history. The SIS didn't show any signs of severe endometriosis, but it was discovered that I had diminished ovarian reserve. We would have never found this out without that procedure. Due to our budget, he immediately went with a plan to do Clomid and IUI. He said he didn't want to burn through our budget and immediately go to IVF if it wasn't necessary. Due to COVID-19, we've only been able to do one IUI with the help of Clomid, but it was unsuccessful. I've done two rounds of Clomid only, but those were also unsuccessful. I am in fact ovulating, but just not implanting. From my understanding, dosage hasn't changed since I started taking Clomid.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Emily)
Nurse Emily has been extremely helpful throughout our care with Dr. Matthew Will and Midwest Fertility. It's nice having one single person to talk about results, next steps, etc. instead of multiple. It's easier to explain to just one person. She's very prompt on getting any medication sent into the pharmacy and she's also wonderful in explaining anything you don't understand. We're lucky to have her. Everyone at Dr. Matthew Will's Carmel office is amazing. There's no doubt we picked the right fertility specialist office.
Describe your experience with Midwest Fertility Specialists.
I can't say enough good things about Midwest Fertility Specialists - Carmel. The office is always extremely clean and the staff and nurses are exceptional. We haven't had a bad experience yet. The only downfall is I wish they had an office in downtown Indianapolis that is more centrally located.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
Nothing was covered under my insurance so it was all out of pocket. Based on my particular treatments, blood work was $50-100; procedures were $200-600.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call with results
Describe the specific things that went wrong at Midwest Fertility Specialists.
I had blood drawn for an AMH test and didn't received a phone call with the results. I can't say it was a mistake because the results were not positive. They may have been held onto until I came in for my SIS procedure and appointment with Dr. Matthew Will so he could go over them with me in person.
10
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
7
Age 30 - 31
1 IUI
Anovulation
Male Factor
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Will is incredibly personable. He does an excellent job of presenting realistic outcomes while still painting an optimistic picture overall. He also explains every process thoroughly...We trust him completely in choosing the right procedures for us. It is frustrating not to meet or speak with him every single time, but when we do get to work with him, we are always pleased with the consultations...consider whether or not you are willing to commute to Indianapolis on a regular basis since that is where he primarily works. He is only available in Fort Wayne on Mondays.
Brooke is a fantastic nurse at Midwest Fertility Specialists. She takes great care to explain all the work being done while we are in the office. She also leaves me very detailed messages about next steps when calling. She is patient in answering all questions and in demonstrating necessary steps, such as administering the trigger shot at home...After our first IUI, we were told that someone would call us with the semen analysis. That call never happened. When we ourselves called to discuss the semen analysis before our second IUI, the nurse in Fort Wayne provided us with a different summary than the nurse in Indianapolis who administered the first IUI. Their accounts differed in terms of good numbers pre- and post-wash.
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr. Will is incredibly personable. He does an excellent job of presenting realistic outcomes while still painting an optimistic picture overall. He also explains every process thoroughly. We trust him completely in choosing the right procedures for us. It is frustrating not to meet or speak with him every single time, but when we do get to work with him, we are always pleased with the consultations.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
If you are thinking about choosing Dr. Matthew Will and are based out of Fort Wayne, consider whether or not you are willing to commute to Indianapolis on a regular basis since that is where he primarily works. He is only available in Fort Wayne on Mondays.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
Dr. Will is incredibly personable. He does an excellent job of presenting realistic outcomes while still painting an optimistic picture overall. He also explains every process thoroughly.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
Dr. Will first looked for potential causes of my PCOS symptoms and determined that I likely had polyps in my uterus. Those polyps were removed eight months after we first began meeting with him. He also diagnosed my husband with male factor infertility and started him on Clomid two months after we first started working with Dr. Will. We had our first IUI with Letrozole and a trigger shot 10 months after working with him, and we are having our second IUI this month, about 11 months after our first meeting, using the same procedures as last time. We have met with Dr. Will for all of the above decisions except the latest decision to complete our second IUI using the same protocol as the first.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Brooke)
Brooke is a fantastic nurse at Midwest Fertility Specialists. She takes great care to explain all the work being done while we are in the office. She also leaves me very detailed messages about next steps when calling. She is patient in answering all questions and in demonstrating necessary steps, such as administering the trigger shot at home.
Describe your experience with Midwest Fertility Specialists.
While we are very pleased with our doctor and nurse at Midwest Fertility Specialists, we struggle with the clinic in general. It is very difficult to book appointments as very few slots are offered during the times when teachers are free. While we are based in Fort Wayne, procedures can only be completed at this branch on Tuesdays-Thursdays, requiring us to drive two hours to Indianapolis if we need a procedure done on other days. Finally, there have also been several issues with the billing department. Bills have been sent to us in the wrong amount. Procedures have also been billed incorrectly to our insurance. While Midwest tried to correct the mistake with our insurance, our insurance ultimately refused to pay that bill because of the initial mistake, costing us an extra $350 that we should not have had to pay.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
The initial consultation cost between $200-250. Most of our other appointments were at least partially covered by insurance before our official diagnosis of infertility. Our first and second IUI cycles cost $1,150 each.
Describe Matthew Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
No comment/Not applicable at this time
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Midwest Fertility Specialists.
After our first IUI, we were told that someone would call us with the semen analysis. That call never happened. When we ourselves called to discuss the semen analysis before our second IUI, the nurse in Fort Wayne provided us with a different summary than the nurse in Indianapolis who administered the first IUI. Their accounts differed in terms of good numbers pre- and post-wash.
10
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unsuccessful
NPS
9
NPS
8
Age 29 - 31
3 IUI
1 IVF
Unexplained
European
Native American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
Dr. Matthew Will is personable, friendly and helpful; I appreciate his honest opinions. While this process isn’t enjoyable, I’ve enjoyed each procedure and consult we have had with him and he does all he can to ease my mind. While we have currently been unsuccessful, I will continue on with him as my doctor...after our failed first FET that he would be willing to try two embryos if we wanted to do so
Communication [at Midwest Fertility Specialists] is less than ideal. I typically have no idea what my levels are for labs or anything. The nursing staff (of not my main nurse) have no clue as to what’s in my plans or in my file. The online portal never has information on it and they’re currently switching to a new portal...When Emily is my nurse, everything is well. She is amazing, bubbly and compassionate
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr. Matthew Will is personable, friendly and helpful; I appreciate his honest opinions. While this process isn’t enjoyable, I’ve enjoyed each procedure and consult we have had with him and he does all he can to ease my mind. While we have currently been unsuccessful, I will continue on with him as my doctor.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Dont be afraid to ask questions. He will answer honestly and if he doesn’t know the answer, he will find out and do the research.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
Dr. Will was always friendly, understanding, and willing to answer all of my out there questions. For all of the procedures with him we always got to laughing.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
We did 3 clomid and 2 letrozole cycles with times intercourse. 2 more letrozole cycles included gonal-f hormone injections (50 IU) with IUI. My third IUI also included gonal-f injections (50 IU). For my antagonist stims leading up to egg retrieval, I was on 200 IU of FSH and 150 IU of HMG. The FSH and HMG dropped down to 45 IU for the 4 days before egg retrieval. My ganirelix was 25 IU. Post op, I took 10mg of Provera for 10 days, 3 doses of 25IUs of ganirelix and a mix of aleve and Tylenol. I’ve done 1 unsuccessful transfer with estradiol 2mg tablets, 3 times a day with 75mg of progesterone once directed to do so. I also took a vagina probiotic once a day for 7 days prior to FET. For my ERA, I did the same estradiol and progesterone injections. They found I need 12 more hours of progesterone support for the next transfer. We did the same protocol for our second transfer which was cancelled due to lining thickness (6.4 I think it was). Currently in the process of attempting another FET, doing estradiol intramuscular injections to help with lining at 0.3 every 4 days and will increase to 0.4. PIO will start 12 hours earlier than the last to tries. Results TBD
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Nurse Emily (nurse practitioner) )
When Emily is my nurse, everything is well. She is amazing, bubbly and compassionate. The issues I’ve ran into is when I get another nurse. It is hit or miss on what they do or do not know about me and the plans. Sometimes it seems like there is no prep or looking at my file before they meet with me and I have to explain what the plan is. I have the nurses draw circles on my butt to make sure we’re injecting in the correct area for PIO but that’s also hot and miss on if the nurses even know where to draw circles. One nurse drew massive circles where my kidneys are, no where near where we had previously injections when Emily correctly made circles. I dont know if this is a nursing staff or doctor issue, but when I went in for my ERA, they were supposed to take part of the biopsy and send it in to test for endometritis. This wasn’t done and was completely forgotten about.
Describe your experience with Midwest Fertility Specialists.
Communication is less than ideal. I typically have no idea what my levels are for labs or anything. The nursing staff (of not my main nurse) have no clue as to what’s in my plans or in my file. The online portal never has information on it and they’re currently switching to a new portal. I hope this changes and it was an issue with the old version of the online portal.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
Consults we’re roughly $95 Times intercourse with Clomid/Letrozole: $30-50? IUIs: roughly $1500-$2,000 each IUI meds: minuscule compared to everything else (gonal-f was roughly $200-$300 per pen needed) Egg retrieval not including meds in 2021: $10,000 ICSI: $1,333 Anastasia: $416 PGT Testing: $2,200 for 7 embryos Medication estimate: $4-6,500 Meds I purchased for stims: $2,000 First embryo transfer: $3900 Transfer meds: $250 Second cancelled transfer: $4,100 Transfer 2 meds: $300 Transfer 3 meds so far: $400?
Describe Matthew Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
We have no issues transferring one each time. Dr. Matthew Will mentioned after our failed first FET that he would be willing to try two embryos if we wanted to do so. We will be transferring one embryo in the current transfer cycle this month.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Provided conflicting information
  • Lost or damaged samples
Describe the specific things that went wrong at Midwest Fertility Specialists.
Prescriptions are not always called in when I’m told they will be. This makes retrieving my medications for the pharmacy in a timely fashion more stressful due to work schedules for my spouse and I. I was told by my main nurse, the amounts of meds I had for stims was sufficient, only to be told my a different nurse that I would need more. As of this process isn’t stressful enough. Patients have a file for a reason and I shouldn’t have to explain what meds I’m on to each new nurse.
9
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2022, Successful
NPS
10
NPS
10
Age 26 - 31
6 IUI
Male Factor
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Erica Anspach Will] is AMAZING!!! Having come from a doctor who said I would never be a mom to seeing her and her saying we will try made a HUGE impact! She is kind, patient, understanding, trustworthy, funny, and a great human all around. She always made sure we understood what was coming and didn’t hesitate to ask us how we were feeling or listen to our concerns...On the 3rd attempt we almost didn’t do it because my spouses count were low but she said, “it only takes one and your body is ready.” so we did and ended with a positive stick at the end
Strength [of Midwest Fertility Specialists]: I have never heard anything bad about a doctor in the office. They are welcoming no matter your orientation, race, religion, or whatever. Can get in fairly quickly when you call. They listen to you and concerns and dreams. You are a person from the first call, never a number. Weakness: you may have to call a couple times to get through as they use the same number for all their patients so some are calling to get a cycle going while others are trying to get an appointment but don’t give up because they are worth it!
How was your experience with Erica Anspach Will at Midwest Fertility Specialists?
She is AMAZING!!! Having come from a doctor who said I would never be a mom to seeing her and her saying we will try made a HUGE impact! She is kind, patient, understanding, trustworthy, funny, and a great human all around. She always made sure we understood what was coming and didn’t hesitate to ask us how we were feeling or listen to our concerns.
What's one piece of advice would you give a prospective patient of Erica Anspach Will at Midwest Fertility Specialists?
You won’t regret it no matter the outcome! She’s the best!
During treatment, were you treated like a number or a human with Erica Anspach Will at Midwest Fertility Specialists?
She was always ready to answer any questions and she made sure you understood what her plans were to help ensure you a smooth and safe journey on growing your family no matter the outcome. She would reach out during to check up on you as well.
Describe the protocols Erica Anspach Will used in your cycles at Midwest Fertility Specialists and their degree of success.
Our first try at a child we did letrozal with IUI. We did it one time then had to reset because we had a family emergency. She worked with us well and kept in contact for the month. We came back the following and did another round of the same thing only to see a negative stick at the end. On the 3rd attempt we almost didn’t do it because my spouses count were low but she said, “it only takes one and your body is ready.” so we did and ended with a positive stick at the end. Our baby came December 2018. Skip forward a few years and we have been trying again with no luck and we reach back out. We have tried 3 IUI rounds with letrozal with no positive. We have consulted and are looking to move forward with and IVF after we save money.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Chelsea & Jackie)
Chelsea: she quickly became a good friend. She was very well trained and loved her job. Treated you as a friend and always went above and beyond in her job. (Baby #1 attempts) Jackie: she is a nurse. She loves her job and treats you with respect. She is nothing like my first nurse but she’s good. (Baby #2 attempts)
Describe your experience with Midwest Fertility Specialists.
Strength: I have never heard anything bad about a doctor in the office. They are welcoming no matter your orientation, race, religion, or whatever. Can get in fairly quickly when you call. They listen to you and concerns and dreams. You are a person from the first call, never a number. Weakness: you may have to call a couple times to get through as they use the same number for all their patients so some are calling to get a cycle going while others are trying to get an appointment but don’t give up because they are worth it!
Describe the costs associated with your care under Erica Anspach Will at Midwest Fertility Specialists.
For our first attempt we had insurance so from start to finish we were at $10000. For our second attempt we were $3000 an IUI cycle and we did 3 all of which were out of pocket.
10
Doctor
Erica Anspach Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2020, Successful
NPS
10
NPS
10
Age 31 - 34
Income $100K - $199K
Sales Representative
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
As a breast cancer patient, I was extremely scared to start the process as my cancer was hormone driven and I knew I’d have to inject those hormones for IVF but Dr. Colver was very open to conversations about this and concerned with opinions from my oncologist...I saw [him] at nearly every appointment (except my every-other-day ultrasounds prior to egg retrieval). He was very hands on and very accessible. He even called me personally on the weekends with results.
The entire staff [at Midwest Fertility Specialists] have been so kind...The Livestrong foundation did provide my egg retrieval medications free of charge since I was a cancer patient - which I am SO THANKFUL for! Midwest Fertility actually suggested I contact Livestrong, otherwise I wouldn’t have known about this...Sherry [a nurse] answered my many, many emails throughout the process. She even gave us her cell number when we were going through the egg retrieval process and had to mix meds and conduct all of the extremely stressful, timely shots
How was your experience with Robert Colver at Midwest Fertility Specialists?
As a breast cancer patient, I was extremely scared to start the process as my cancer was hormone driven and I knew I’d have to inject those hormones for IVF but Dr. Colver was very open to conversations about this and concerned with opinions from my oncologist. Ultimately, I needed to get pregnant as soon as possible to get back on my hormone meds and luckily everything worked out perfectly. I saw Dr. Colver at nearly every appointment (except my every-other-day ultrasounds prior to egg retrieval). He was very hands on and very accessible. He even called me personally on the weekends with results.
What's one piece of advice would you give a prospective patient of Robert Colver at Midwest Fertility Specialists?
Trust Dr. Colver & his team - they are truly the best at what they do.
During treatment, were you treated like a number or a human with Robert Colver at Midwest Fertility Specialists?
I came in as a breast cancer patient in 2017 at the age of 30 and terrified I wouldn’t be able to have children. Dr. Colver was so kind and reassuring (yet realistic!). Genuinely the kindest doctor. Cut to 2020 when I decided to take a break from my cancer meds to try IVF and I got pregnant on our first frozen embryo transfer! Positive test on 6/5/21. Dr. Colver sent a personalized signed letter to us recently congratulating us on our pregnancy and wishing us luck.
Describe the protocols Robert Colver used in your cycles at Midwest Fertility Specialists and their degree of success.
We did full on IVF as I didn’t know if I would need chemo for my breast cancer and that could have ruined my fertility. We did an egg retrieval in 2017 and were able to freeze 3 “normal” embryos after genetic testing was completed. We transferred one frozen embryo in May 2021 and received a positive pregnancy test June 5, 2021. I’m almost 9 weeks and have officially graduated to my OBGYN. We still have 2 remaining frozen embryos.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Sherry)
Sherry answered my many, many emails throughout the process. She even gave us her cell number when we were going through the egg retrieval process and had to mix meds and conduct all of the extremely stressful, timely shots.
Describe your experience with Midwest Fertility Specialists.
The entire staff have been so kind, from the nurses to the techs providing blood draws, to the check out desk. Everyone was so kind. I know I personally had a million questions and they never seemed annoyed or irritated.
Describe the costs associated with your care under Robert Colver at Midwest Fertility Specialists.
The cost was high as insurance didn’t cover any of our IVF. The Livestrong foundation did provide my egg retrieval medications free of charge since I was a cancer patient - which I am SO THANKFUL for! Midwest Fertility actually suggested I contact Livestrong, otherwise I wouldn’t have known about this.
Describe Robert Colver's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
Dr. Colver advised against transferring more than one embryo as the rate for multiples is extremely high now given genetic testing. To prevent complications, he suggested transferring one embryo and I’m glad he did.
10
Doctor
Robert Colver
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Successful
NPS
8
NPS
9
Age 35
2 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Strongly Recommends
Successful
Her [Dr. Anspach] protocols worked, I was pregnant within a few months, I was just very taken aback that she didn't perform the IUIs. The clinic is very busy, and you are sometimes missing that personal attention from the doctor. I saw her virtually for our first appointment, once for my saline sonogram, and then at the first ultrasound after I became pregnant. The second pregnancy ultrasound was performed by a different doctor.
The [Midwest Fertility Specialists] clinic is quite busy, so if you are wanting a lot of one on one attention from your doctor, this clinic isn't necessarily for you. However, I got pregnant quickly under their care, which was the most important thing. They get results, but it may feel a bit impersonal at times...[our nurse] was good at getting me the information and medicine I needed, but it often required multiple phone calls on my part
How was your experience with Erica Anspach Will at Midwest Fertility Specialists?
Her protocols worked, I was pregnant within a few months, I was just very taken aback that she didn't perform the IUIs. The clinic is very busy, and you are sometimes missing that personal attention from the doctor. I saw her virtually for our first appointment, once for my saline sonogram, and then at the first ultrasound after I became pregnant. The second pregnancy ultrasound was performed by a different doctor. When we saw her she was very kind, but the visits were brief. All communication was done via her nurse.
What's one piece of advice would you give a prospective patient of Erica Anspach Will at Midwest Fertility Specialists?
Don't expect to see her a lot, and be ready to advocate for yourself with the nursing staff.
During treatment, were you treated like a number or a human with Erica Anspach Will at Midwest Fertility Specialists?
Dr. Anspach will was very warm, but we only saw her briefly. Both IUIs were performed by nurses, which was surprising. I mainly interacted with her nurse, Jackie. I was a but surprised by this.
Describe the protocols Erica Anspach Will used in your cycles at Midwest Fertility Specialists and their degree of success.
We did IUI with ovarian stimulation, and injectables were used as I have low AMH. We had some male factors, but it wasn't severe enough to go straight to IVF. Our second cycle was successful with injectables only.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Jackie)
Jackie was good at getting me the information and medicine I needed, but it often required multiple phone calls on my part. Interactions were quite brief.
Describe your experience with Midwest Fertility Specialists.
The clinic is quite busy, so if you are wanting a lot of one on one attention from your doctor, this clinic isn't necessarily for you. However, I got pregnant quickly under their care, which was the most important thing. They get results, but it may feel a bit impersonal at times.
Describe the costs associated with your care under Erica Anspach Will at Midwest Fertility Specialists.
We have good insurance coverage, so both our IUI cycles were under $500 combined.
Describe Erica Anspach Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
N/A. IUI only.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call with results
Describe the specific things that went wrong at Midwest Fertility Specialists.
There was an instance where I had to call the office to get my lab results, or I was not told when medication was called into my specialty pharmacy.
8
Doctor
Erica Anspach Will
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
9
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unsuccessful
NPS
7
NPS
7
Age 36 - 39
2 IUI
3 IVF
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Teacher
1st of 2 Docs
Donor Eggs With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Colver seems very compassionate, and really wanted us to succeed. I do feel like we weren't necessarily always getting the most up-to-date treatment, though, and even though he adjusted the protocol after I got a lead follicle during my first IVF attempt, he didn't really adjust anything after that point...he had a tendency to tell me one thing (we can schedule this test for that time, etc.) and then not make that entirely clear to the nurses and staff...
The nurses and technicians at the Fort Wayne office [Midwest Fertility Specialists] are all extremely nice...Strengths of the Fort Wayne location--small, great nurses, convenient location. Weaknesses--front desk staff can be a little clueless...Shared risk package with 3 IVF cycles and unlimited transfers was around $23,000 (drugs not included)...The only real issue is with my pending refund for shared risk--I had to mention it on three separate occasions to even get the ball rolling, and I'm still not entirely sure it's in process--it seems like they're dragging their feet on it...
How was your experience with Robert Colver at Midwest Fertility Specialists?
Dr. Colver seems very compassionate, and really wanted us to succeed. I do feel like we weren't necessarily always getting the most up-to-date treatment, though, and even though he adjusted the protocol after I got a lead follicle during my first IVF attempt, he didn't really adjust anything after that point. He was never able to pinpoint a reason for my poor fertilization rate, so I feel like I'm lacking answers.
What's one piece of advice would you give a prospective patient of Robert Colver at Midwest Fertility Specialists?
Make sure that he's adequately communicated with the nurses and staff--he had a tendency to tell me one thing (we can schedule this test for that time, etc.) and then not make that entirely clear to the nurses and staff.
During treatment, were you treated like a number or a human with Robert Colver at Midwest Fertility Specialists?
Dr. Colver was always very kind when we met with him or spoke on the phone. The nurses and technicians at the Fort Wayne office are all extremely nice as well.
Describe the protocols Robert Colver used in your cycles at Midwest Fertility Specialists and their degree of success.
Started with 2 IUIs with injectables--I was 36, good AMH for age--no pregnancies. Moved on to shared risk program with 3 IVF attempts, rated at 82% chance to conceive--first cycle was antagonist protocol, got lead follicle, cancelled, and didn't count as one of my 3 cycles. Other three cycles were all long Lupron protocol; 16 eggs retrieved first cycle, only 5 fertilized, ICSI on a few eggs actually destroyed the eggs! 2 blasts from that cycle, both PGS tested, 1 normal implanted, negative pregnancy test. 2nd cycle, same protocol, only 5 eggs retrieved, no blasts. Took supplements (CoQ10, melatonin) to try to improve things, got 13 retrieved on 3 cycle, only 1 blast, PGS abnormal. Still unexplained infertility, no male factor issues, Dr. Colver suspects poor egg quality.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
The nurses at the Fort Wayne location are wonderful, especially Brooke (although Karen and Amy are also great). Brooke is so kind and helpful, and was always a great communicator.
Describe your experience with Midwest Fertility Specialists.
Strengths of the Fort Wayne location--small, great nurses, convenient location. Weaknesses--front desk staff can be a little clueless, and even after moving on to a new clinic, I've had to keep asking about the refund I'm entitled to from my shared risk program (still waiting on that!)
Describe the costs associated with your care under Robert Colver at Midwest Fertility Specialists.
Shared risk package with 3 IVF cycles and unlimited transfers was around $23,000 (drugs not included)
What specific things went wrong at Midwest Fertility Specialists?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at Midwest Fertility Specialists.
The only real issue is with my pending refund for shared risk--I had to mention it on three separate occasions to even get the ball rolling, and I'm still not entirely sure it's in process--it seems like they're dragging their feet on it.
7
Doctor
Robert Colver
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Compassion
4 of 5
Adaptability
4 of 5
7
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
7
NPS
6
Age 29
Diminished Ovarian Reserve
European
Income $0 - $49K
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
[Dr. Erica Anspach Will] has a preference for single embryo transfer, but I have not yet felt strongly pressured one way or another...has a very warm manner. It was clear that she read all of my background information thoroughly before our appointment, so she could then focus her attention on me. She was also very clear about giving me all the information I needed and insistent on me making informed decisions...does not shy away from giving you data and the odds of a procedure working. She does not rush you through your consultation but lets you take all the time you need to ask questions. She is also very approachable over the phne.
Everyone I met [at Midwest Fertility Specialists] was respectful and friendly...We were talking with the doctor about egg freezing options and she never mentioned anything about eggs being stored at an outside facility, and gave us the impression that they were always stored on site. However, we later were talking with the financial specialist, who said that you have to pay extra money to store your eggs on site, otherwise they get sent to a storage facility in another state. This just felt like conflicting information (it also felt like they were trying to squeeze more money out of me.)
How was your experience with Erica Anspach Will at Midwest Fertility Specialists?
Dr. Will is warm and friendly but also does not shy away from giving you data and the odds of a procedure working. She does not rush you through your consultation but lets you take all the time you need to ask questions. She is also very approachable over the phne.
What's one piece of advice would you give a prospective patient of Erica Anspach Will at Midwest Fertility Specialists?
Come up with all of your questions beforehand, because she will give you plenty of time to address them all.
During treatment, were you treated like a number or a human with Erica Anspach Will at Midwest Fertility Specialists?
Dr. Will has a very warm manner. It was clear that she read all of my background information thoroughly before our appointment, so she could then focus her attention on me. She was also very clear about giving me all the information I needed and insistent on me making informed decisions.
Describe the protocols Erica Anspach Will used in your cycles at Midwest Fertility Specialists and their degree of success.
We are still in the process of planning my cycle. I know she is planning on using the strongest doses of medications possible for my cycle, since I have probable diminished ovarian reserve.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
I did not interact much with the nursing staff. Everyone I met was respectful and friendly, however.
Describe your experience with Midwest Fertility Specialists.
I wish the clinic had more pricing info online. As it is, you only get pricing info after a consultation. I like that their online portal makes it easy for me to get in touch with my doctor. It is also fairly easy to schedule an appointment with this clinic.
Describe the costs associated with your care under Erica Anspach Will at Midwest Fertility Specialists.
This is all quoted (have not done any of these procedures yet.) $6150 for oocyte freeze-all cycle, including office visits, ultrasounds, lab work, egg retrieval, freezing, and facility fee (NOT medications - that is a separate, variable, direct pay to pharmacy.) Additional anesthesia fee of $416 (paid separately to anesthesiologist.) Embryo creation $1900. Embryo transfer is $3900, not counting medications. ICSI $1300. PGS biopsy $1550. On site egg storage $1000/year. Offsite egg storage $500/year.
Describe Erica Anspach Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
This doctor/clinic has a preference for single embryo transfer, but I have not yet felt strongly pressured one way or another.
What specific things went wrong at Midwest Fertility Specialists?
  • Provided conflicting information
Describe the specific things that went wrong at Midwest Fertility Specialists.
We were talking with the doctor about egg freezing options and she never mentioned anything about eggs being stored at an outside facility, and gave us the impression that they were always stored on site. However, we later were talking with the financial specialist, who said that you have to pay extra money to store your eggs on site, otherwise they get sent to a storage facility in another state. This just felt like conflicting information (it also felt like they were trying to squeeze more money out of me.)
7
Doctor
Erica Anspach Will
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
6
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 32
1 Fertility Medications
PCOS
Tubal Blockage
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Matthew Will] will sit down and answer all of your questions, in words that you will understand. He even made drawings to explain things to us. Don't be afraid. He is seriously a saint...He sat down with us for our initial consultation for an hour. He asked us about our personal lives and even told us that he wanted to get to know us as people, not just as patients. He actively listened to us and he was engaged...He monitors his patients very closely. He does everything in his power to be the physician doing procedures for his patients. I cant say enough wonderful things about Dr. Will. He is an angel.
Emily [nurse at Midwest Fertility Specialists] has a very positive personality. She is very thorough and explains everything very well...Ivf was 12,641 with genetic testing and retrieval. The transfer is about 4,000. The medications are separate and you pay the pharmacy...Strengths are that they are really quick to return your calls. They have a schedule that accommodates me. Weakness is that after 4pm you cannot leave a message or contact anyone until the next business day (unless it is an emergency).
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr. Will is amazing. I had a different fertility doctor, but she retired in June which was right after a failed iui course. I was so distraught when my previous doctor retired because I really liked her and was so comfortable. My husband and I did our research on the other physicians in that practice and decided to go with Dr. Will. Oh my gosh, we are so glad we did. We wish we would've had him from the beginning, that's how much we liked him. He was so attentive. He reviewed our file and knew things about us prior to the initial consultation. He was so warm and welcoming. We are currently going to an ivf cycle and I feel so at peace with Dr. Will. He monitors his patients very closely. He does everything in his power to be the physician doing procedures for his patients. I cant say enough wonderful things about Dr. Will. He is an angel.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Keep notes of all of your questions and concerns that you have about infertility. He will sit down and answer all of your questions, in words that you will understand. He even made drawings to explain things to us. Don't be afraid. He is seriously a saint.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
He sat down with us for our initial consultation for an hour. He asked us about our personal lives and even told us that he wanted to get to know us as people, not just as patients. He actively listened to us and he was engaged.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
1) Cycle education about 2 weeks prior to start date. 2) cycle day 1 call to inform office. Day 2 you go in for baseline labs/ultrasound. Set up appts for every day for the next week. Using gonal f and menopur. Labs and ultrasound on days 2 and 5 of cycle. The remaining labs and ultrasounds are based on lab levels, but typically every other day or every day as you get closer to retrieval. So far I have 16 follicles on my right side and 15 on my left.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Emily)
Emily has a very positive personality. She is very thorough and explains everything very well. She gives promotion updates and very informative. She has went through an infertility journey herself and really understands when we are going through.
Describe your experience with Midwest Fertility Specialists.
Strengths are that they are really quick to return your calls. They have a schedule that accommodates me. Weakness is that after 4pm you cannot leave a message or contact anyone until the next business day (unless it is an emergency).
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
Ivf was 12,641 with genetic testing and retrieval. The transfer is about 4,000. The medications are separate and you pay the pharmacy.
Describe Matthew Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
N/a
What specific things went wrong at Midwest Fertility Specialists?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at Midwest Fertility Specialists.
I received a message from another patient stating that they received some of my info in the mail with some of their health documents. We have the same last name. That was disappointing. I never heard anything from the clinic stating that they did this, even thought the patient that contacted me said she contacted the practice manager. I still havent heard anything about this.
10
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unknown Success
NPS
8
NPS
9
Age 36 - 39
2 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
We began with Letrozol, and on the morning of our first scheduled IUI we had to cancel because my husband’s sperm count came back to low. Dr. Reuter set up an appointment with a specialist for my husband. After we got his issues squared away, we went back to the letrozol, unfortunately after 3 attempts Dr. Reuter discovered that i was ovulating prematurely and we kept missing the window for the iui. She called after the 3rd cancellation and suggested that we switch to an injectable. We have now made it through two IUIs. If this last one doesn’t take we are scheduled for another consultation and a change of plan.
Everyone at MFS is very nice, attentive, and helpful. The only weakness i would say that they have is that sometimes if you have to have an appointment on the weekend, the staff seems a little bit more unorganized and uninformed.... Shelly has been wonderful. She is very patient and understanding. She has answered my questions and gone over the medications and procedures. She always returns my phone calls within that business day.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
She is very proactive and up front with you. If for some reason she doesn’t think you’re going to get the outcome you’re hoping for she’ll tell you and make another plan. I feel that she explains things well and will answer all questions. She has always been available to me for a telephone consultation when I’ve needed it, as her office is about an hour drive from where I live.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
We began with Letrozol, and on the morning of our first scheduled IUI we had to cancel because my husband’s sperm count came back to low. Dr. Reuter set up an appointment with a specialist for my husband. After we got his issues squared away, we went back to the letrozol, unfortunately after 3 attempts Dr. Reuter discovered that i was ovulating prematurely and we kept missing the window for the iui. She called after the 3rd cancellation and suggested that we switch to an injectable. We have now made it through two IUIs. If this last one doesn’t take we are scheduled for another consultation and a change of plan.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly )
Shelly has been wonderful. She is very patient and understanding. She has answered my questions and gone over the medications and procedures. She always returns my phone calls within that business day.
Describe your experience with Midwest Fertility Specialists.
Everyone at MFS is very nice, attentive, and helpful. The only weakness i would say that they have is that sometimes if you have to have an appointment on the weekend, the staff seems a little bit more unorganized and uninformed.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
Midwest Fertility attempted to bill my insurance, but since I don’t have coverage for fertility treatments, they have two options, you can pay as you go or purchase an all inclusive package deal.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
8
Doctor
Laura Reuter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
9
NPS
9
Age 33
1 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Income $100K - $199K
Teacher
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Colver did call us at night with results and check-ups, which we appreciated. We are still searching for answers, and wish he could help us more. He had been great and would recommend him to a friend, I would just inform them that the results can be very negative and Colver wasn't able to solve them... yet...IUI, IVF, negative results both times...is a genuinely nice man. There are times when we felt like he had been through this a ton of times, and it was our first experience.
When explaining the injection procedures, our nurse [at Midwest Fertility Specialists] ran through them very fast and did not leave great instructions. There was some guessing and hoping when we got home and could not reach them. We felt as if she rushed through some things and did not understand this process was new to us...Approximately $1500 for IUI and $25,000 for IVF...Very clean, easy to get to, friendly employees. They are always on time and do not leave you waiting very long. Even the check out was smoothly operated. There is never a instance of regret, embarrassment, or shame. They make you feel comfortable and want you to trust them
How was your experience with Robert Colver at Midwest Fertility Specialists?
We appreciated his knowledge of the subject and is extremely intelligent. He can go a little fast sometimes and leave you with questions. It being our first time with IUI and IVF, we obviously were less informed than him. Dr Colver did call us at night with results and check-ups, which we appreciated. We are still searching for answers, and wish he could help us more. He had been great and would recommend him to a friend, I would just inform them that the results can be very negative and Colver wasn't able to solve them... yet.
What's one piece of advice would you give a prospective patient of Robert Colver at Midwest Fertility Specialists?
Understand you are one of 500 customers and don't get rushed out of meetings. Take your time and get questions answered.
During treatment, were you treated like a number or a human with Robert Colver at Midwest Fertility Specialists?
Dr Colver is a genuinely nice man. There are times when we felt like he had been through this a ton of times, and it was our first experience.
Describe the protocols Robert Colver used in your cycles at Midwest Fertility Specialists and their degree of success.
IUI, IVF, negative results both times.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Sherry)
When explaining the injection procedures, our nurse ran through them very fast and did not leave great instructions. There was some guessing and hoping when we got home and could not reach them. We felt as if she rushed through some things and did not understand this process was new to us
Describe your experience with Midwest Fertility Specialists.
Very clean, easy to get to, friendly employees. They are always on time and do not leave you waiting very long. Even the check out was smoothly operated. There is never a instance of regret, embarrassment, or shame. They make you feel comfortable and want you to trust them
Describe the costs associated with your care under Robert Colver at Midwest Fertility Specialists.
Approximately $1500 for IUI and $25,000 for IVF
Describe Robert Colver's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
We were not able to get to that stage... yet.
9
Doctor
Robert Colver
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
9
NPS
10
Age 31
2 Fertility Medications
PCOS
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Will always took time to answer my questions. He was very knowledgeable of my particular situation & I didn’t have to remind him of every detail like other providers I’ve been to in the past...takes extra care during delicate situations. When I had a missed miscarriage he was very kind and acknowledged the disappointment we felt. He called me to make sure I knew what to expect in the coming days. I live about 1 1/2 hours from the office so he set up a phone appointment after I had a local D&C. I really appreciate those small considerations.
The clinic [Midwest Fertility Specialists] offers a “package deal” for each cycle. This includes any and all ultrasounds, labs, visits, etc...The Ft Wayne clinic is small and like many offices, the front office staff are not always tuned into your particular medical situation. Sometimes even having to say the words miscarriage is enough to push you right over the edge. They could communicate this better with the whole staff. That being said, the whole staff is always very pleasant and willing to answer any questions along the way.
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr. Will takes extra care during delicate situations. When I had a missed miscarriage he was very kind and acknowledged the disappointment we felt. He called me to make sure I knew what to expect in the coming days. I live about 1 1/2 hours from the office so he set up a phone appointment after I had a local D&C. I really appreciate those small considerations.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Make sure to ask questions, even if it seems silly. Dr. Will never makes you feel like it’s a stupid question to be asking.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
Dr Will always took time to answer my questions. He was very knowledgeable of my particular situation & I didn’t have to remind him of every detail like other providers I’ve been to in the past.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
I have PCOS and we were given the option of IUI or timed intercourse. We were told the overall likelihood of conception is around the same with either. We chose timed intercourse and used letrozole, Follitropin injections, and Ovidrel to stimulate ovulation once my ovarian follicles were large enough. Then we were told to have intercourse over a couple days and 2 weeks later take a home pregnancy test. The next cycle we skipped letrozole and became pregnant.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
Nursing staff is very nice at the Ft Wayne location. They seem to pick up on the times when you are having a bad day and just don’t really want to talk about it. They are available through the patient portal and are quick to respond.
Describe your experience with Midwest Fertility Specialists.
The Ft Wayne clinic is small and like many offices, the front office staff are not always tuned into your particular medical situation. Sometimes even having to say the words miscarriage is enough to push you right over the edge. They could communicate this better with the whole staff. That being said, the whole staff is always very pleasant and willing to answer any questions along the way.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
The clinic offers a “package deal” for each cycle. This includes any and all ultrasounds, labs, visits, etc.
Describe Matthew Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
N/A
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Midwest Fertility Specialists.
Once or twice the nurse had filled out but did not send my prescription to the pharmacy. A simple phone call corrected the error.
9
Doctor
Matthew Will
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
10
Age 23 - 24
1 IUI
Anovulation
Male Factor
PCOS
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Will] was really great explaining everything to us and making sure we had a full understanding of everything going on. We went to the fort wayne location so we only saw him once per cycle but when we did it was a great experience. He was very nice and blunt in the best kind of way, he made sure we were doing everything we could and would praise us and make a big deal if something went right. He never rushed and we always felt that we had all the time in the world to make sure that we got all of our questions and concerns answered.
They [MW Fert Spec] were overall great. Communication, making sure we understood, leading us to discounts, they were wonderful. The patient portal they have set up is also great, and they always responded in a timely manner....They [nurses] were all wonderful. They explained everything perfectly and were completely understanding considering some went through this themselves.
How was your experience with Matthew Will at Midwest Fertility Specialists?
He was really great explaining everything to us and making sure we had a full understanding of everything going on. We went to the fort wayne location so we only saw him once per cycle but when we did it was a great experience. He was very nice and blunt in the best kind of way, he made sure we were doing everything we could and would praise us and make a big deal if something went right. He never rushed and we always felt that we had all the time in the world to make sure that we got all of our questions and concerns answered.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Depending on the location, just be aware you might not see him every visit.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
He made sure to explain everything to us and made sure we understood everything going on. The nurses also we fantastic, they really felt for us and alot of them would tell me that they went through all of this themselves. It was all very comforting to hear and for the staff to all be upset along woth us when something didn't go as we hoped.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
The first cycle we did was Leteozole for 5mg for cycle day 3-7. I went for an ultrasound and I was not responding to the letrozole. So they upped my dose to 7mg and we tried that the next cycle. There was still no response. The third cycle with him we did follistim 50mg cycle day 7-12 and did letrozole 7mg 3-7. I actually responded and had one follicle 21mm and a smaller one at 16mm. I did IUI on cycle day 15 with a ovidril trigger shot 36 hours prior. We are waiting now to see if it worked or not
Describe your experience with the nursing staff at Midwest Fertility Specialists.
They were all wonderful. They explained everything perfectly and were completely understanding considering some went through this themselves. Everytime they would call they would act dissapointing and tell us they hoped they had better news. They listened to us and made sure we felt comfortable.
Describe your experience with Midwest Fertility Specialists.
They were overall great. Communication, making sure we understood, leading us to discounts, they were wonderful. The patient portal they have set up is also great, and they always responded in a timely manner. Everyone was kind and caring.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
Our first cycle was 1225, our second was 1,835. We had to pay all upfront at the first ultrasound appointment
8
Doctor
Matthew Will
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 38 - 39
1 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Reuter called me personally with sensitive test results. She took the time to call after hours to explain the results and what they meant. Dr. Reuter also offered to meet with us at any point to discuss anything in person.... Dr. Reuter suggested a medicated IUI due to my low AMH and my husband's male factor infertility (low motility and morphology). I responded very well to the medication and produced 3 follicles, and had amazing progesterone levels with medication afterwards.
Everyone [Midwest Fertility Specialists] I've interacted with has been very kind and caring. Appointment times/hours aren't always convenient for someone without a very flexible schedule. Be prepared to take time off of work, but that is obviously the nature of needing to see a fertility specialist.... The nurse(s) are kind and welcoming. Sometimes I felt like she assumed I knew everything that was happening or could happen. For example, when I developed a cyst after our medicated IUI I had no idea that could even happen.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter is compassionate with her delivery of news that could be discouraging. She thoroughly explains all options and what her recommendations are based on test results. I appreciated her suggestions for tests to get as much information as possible before making any recommendations for further treatment.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Try and think of as many questions as you can before you go to an appointment with Dr. Reuter. That is your one-on-one time with her, so you want to make the most of your time together. I regret not thinking through more questions before speaking with her. But I do know that she is happy to answer questions that we have, even if it is after speaking with her.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter called me personally with sensitive test results. She took the time to call after hours to explain the results and what they meant. Dr. Reuter also offered to meet with us at any point to discuss anything in person. I really appreciated her taking time to speak to me personally and allowed time for me to ask questions as well. She really makes herself as available as possible.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
Dr. Reuter suggested a medicated IUI due to my low AMH and my husband's male factor infertility (low motility and morphology). I responded very well to the medication and produced 3 follicles, and had amazing progesterone levels with medication afterwards. Unfortunately, the IUI did not result in a pregnancy. I also developed a cyst after that cycle and had to take birth control for 16 days to shrink the cyst. During that time, she recommended that my husband get a sperm DNA fragmentation test. The results of that test would help us determine if another IUI would be worthwhile or not. Unfortunately (again), my husband's sperm DNA fragmentation came back at 38%, which is considered abnormal. Due to this, Dr. Reuter explained that another IUI would not be in our best interest and that she would recommend IVF if we wanted to pursue further treatment. We are currently saving money and taking time to decide if IVF is something we can do or not.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
The nurse(s) are kind and welcoming. Sometimes I felt like she assumed I knew everything that was happening or could happen. For example, when I developed a cyst after our medicated IUI I had no idea that could even happen. So when she told me, I was blindsided and felt so devastated (I blame all of the medication for my reaction though!). Over-explaining is never a problem in my opinion, so I would have appreciated a little more explanation to help me understand things better.
Describe your experience with Midwest Fertility Specialists.
Everyone I've interacted with has been very kind and caring. Appointment times/hours aren't always convenient for someone without a very flexible schedule. Be prepared to take time off of work, but that is obviously the nature of needing to see a fertility specialist. Trying to grow your family is more important than work! There were some issues with paperwork and receiving my husband's test results in the beginning. We finally got it figured out, but it was unfortunate that it wasn't taken care of from the start.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
Unfortunately, our insurance doesn't have fertility coverage. After an HSG, several semen analyses, ultrasounds, blood work, medication, and one IUI, we have probably spent around $5,000 so far.
9
Doctor
Laura Reuter
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Unsuccessful
NPS
7
NPS
7
Age 30 - 34
2 Egg Freezing
PCOS
Poor Egg Quality
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr colver is very professional and knowledgeable. He is very patient and has had tons of success rates, that’s why I went to him. But with the results of not having any embryos available to be frozen the first retrieval was quite frustrating. We did use frozen sperm (from a post-vasectomy from 15 years ago), which dr colver said he thought was the problem. Then, three months later having only one embryo make it to a 5 day blast (that was pgs tested normal) was another obstacle but I was hopeful. Dr colver said this was normal.
I was in an Attain program [at Midwest Fertility Specialists]. So I was giving three chances with retrievals with unlimited transfers for a lump sum. It was around 24k. This is not including my medication that cost around $6,500 and my husband’s TESE surgery $3,500 or the ERA. I had no clue how much all these extra costs would actually be, and that surprised me.... Shelly was fabulous. She even gave me her cell phone number if I had more questions while doing the medication because she noticed how nervous I was.
How was your experience with Robert Colver at Midwest Fertility Specialists?
Dr colver is very professional and knowledgeable. He is very patient and has had tons of success rates, that’s why I went to him. But with the results of not having any embryos available to be frozen the first retrieval was quite frustrating. We did use frozen sperm (from a post-vasectomy from 15 years ago), which dr colver said he thought was the problem. Then, three months later having only one embryo make it to a 5 day blast (that was pgs tested normal) was another obstacle but I was hopeful. Dr colver said this was normal. Since we only had one pgs tested embabie, we decided to do an ERA test which resulted in being “off” by 12 hours, so I am glad we did it. Next month came our transfer. It did not stick. I was devastated. I came to his office with a whole list of questions and all he really said was this happens. I asked to change the protocol but he said we are getting good results (14 and 15 eggs) from the retrieval. He said to start taking vitamins and lose weight. During this appointment, he actually told me that my eggs were “poor quality” which I was shocked because I was never told this during the incubation period between retrieval and knowing if we had a blasts. I asked what I can do (if any) and then is when he gave me a list of vitamins to take. We only have three “chances”/retrievals and we will be done. We have one more. I am praying this one is different and will work. I don’t see myself without having children. It is overwhelming to think about it.
What's one piece of advice would you give a prospective patient of Robert Colver at Midwest Fertility Specialists?
Ask tons of questions. Advocate for yourself.
During treatment, were you treated like a number or a human with Robert Colver at Midwest Fertility Specialists?
He called from his personal cell phone and checked on me every surgery and after transfer (including when we did not get a positive test).
Describe the protocols Robert Colver used in your cycles at Midwest Fertility Specialists and their degree of success.
I don’t have the information with me. I know both retrievals had menopur, gonal f, cetrotide involved. The second round he prescribed more of one medication but I don’t know which one.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly )
Shelly was fabulous. She even gave me her cell phone number if I had more questions while doing the medication because she noticed how nervous I was. The only thing was getting back to me on questions I asked the doctor. This happened maybe three or four times that I had to call her to get the answer instead of her calling me back. She would definitely call me for important information, though. It was more just questions I had for dr colver.
Describe your experience with Midwest Fertility Specialists.
Strengths-personable, knowledgeable Weakness-not explaining what is next and not knowing my different options for paying. I asked tons of questions because I had no idea what to expect for the next thing I was supposed to do.
Describe your experience with your monitoring appointments at Midwest Fertility Specialists.
Mine were always in the mornings which worked for me and my job.
Describe the costs associated with your care under Robert Colver at Midwest Fertility Specialists.
I was in an Attain program. So I was giving three chances with retrievals with unlimited transfers for a lump sum. It was around 24k. This is not including my medication that cost around $6,500 and my husband’s TESE surgery $3,500 or the ERA. I had no clue how much all these extra costs would actually be, and that surprised me.
Describe Robert Colver's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
He said it was up to us; however, unfortunately we only had one to transfer
7
Doctor
Robert Colver
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
1 of 5
7
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 37 - 38
1 IVF
Male Factor
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Since I had switched to Dr. Bopp after two failed IUIs, we decided with my age to go straight to IVF. He is very open and honest about options and supportive in our decisions. He gives us all of the information we need to make the best decision for us. ... I am very confident in his expertise. He is always extremely positive and he just sets me at ease when he is in the room and explaining things and doing procedures. He is very easy to talk to.
With Midwest Fertility, they work with my schedule and not just push things back because it is inconvenient for them. Every staff member has been outstanding to work with. It is a very efficient office and I am not there very long for my appointments. In addition, I get lab/ultrasound results back fairly quickly. ... Where do I start with my compliments of my nurse. She is ALWAYS there for me and is just amazing.
How was your experience with Bradford Bopp at Midwest Fertility Specialists?
Dr. Bopp is an amazing doctor. I actually switched to him based off of recommendations from my coworkers, who both have had success with him. I am very confident in his expertise. He is always extremely positive and he just sets me at ease when he is in the room and explaining things and doing procedures. He is very easy to talk to.
What's one piece of advice would you give a prospective patient of Bradford Bopp at Midwest Fertility Specialists?
You won't find a more personable professional fertility doctor.
During treatment, were you treated like a number or a human with Bradford Bopp at Midwest Fertility Specialists?
They really care about me there. I can email at any time and know I am going to get a quick response. I feel very comfortable with this doctor and his team. They understand the range of emotions that a women goes through, throughout this process.
Describe the protocols Bradford Bopp used in your cycles at Midwest Fertility Specialists and their degree of success.
Since I had switched to Dr. Bopp after two failed IUIs, we decided with my age to go straight to IVF. He is very open and honest about options and supportive in our decisions. He gives us all of the information we need to make the best decision for us. We are currently going through our first round of IVF. We used ICSI with our retrieval. From 15 eggs, 11 mature, 7 fertilized and 2 made it to day 5. We used PGS for both of those embryos and they both came back normal. We have done a mock trial to make sure that the window of implantation is receptive. I just started my first FET month.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Allison)
Where do I start with my compliments of my nurse. She is ALWAYS there for me and is just amazing. She is very compassionate with the entire process. She always asks me how I am doing. She is very knowledgeable and explains things easily.
Describe your experience with Midwest Fertility Specialists.
I was amazed at the difference when I switched to this office. They make themselves way more available than my other doctor office. For example, with the other office I always felt like I was on their time and not my cycle time. With Midwest Fertility, they work with my schedule and not just push things back because it is inconvenient for them. Every staff member has been outstanding to work with. It is a very efficient office and I am not there very long for my appointments. In addition, I get lab/ultrasound results back fairly quickly.
Describe your experience with your monitoring appointments at Midwest Fertility Specialists.
My appointments are very easy and quick.
Describe the costs associated with your care under Bradford Bopp at Midwest Fertility Specialists.
We qualified for the ARC fertility program. We personally chose the option where we could do 3 IVF cycles with ICSI for $35, 500 (100% refund option). Then in addition we had to pay for medications, genetic testing, and testing of endometrium for receptivity. That all equaled around 7000 (but this fluctuates each cycle).
Describe Bradford Bopp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
When we first discussed this topic here was our doctor's thoughts. He said it is medically recommended to do a single embryo transfer due to the health risks of multiple pregnancies. In addition, because we were doing to do PGS testing and if we put in two embryos that came back normal, would increase our odds greatly of having multiples. He did say that if we had failed transfers and it was going to be our last try, then he would consider putting in more than one embryo.
10
Doctor
Bradford Bopp
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
1 IUI
Anovulation
Endometriosis
Male Factor
PCOS
Uterine Fibroids
European
Income $100K - $199K
4th of 4 Docs
12 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I am happy to have Dr. Will as my Doctor. Her caring demeanor and ability to make a solid plan was really helpful. ... I have been diagnosed with PCOS, Endometriosis, uterine fibroids, and a medium sized endometrioma in my left ovary. For my IUI I took Letrozole for days 3 -7 of my cycle, injectible Gonal-F (50) for 3 days, Ovidrel trigger shot, and progesterone suppositories from the day after IUI until my pregnancy test.
The only thing I have not liked about this clinic [is the business office. I have felt somewhat rushed and like things were not fully explained in this area. When treatments are so expensive I need to be prepared for what's coming next. Communication could be improved in this area. ... Sometimes you have to call to get results, but other than that they have been very good!
How was your experience with Erica Anspach Will at Midwest Fertility Specialists?
I am happy to have Dr. Will as my Doctor. Her caring demeanor and ability to make a solid plan was really helpful. I saw her once for my initial appointment, again for an ultrasound and SIS procedure, and last for another consultation after our first IUI failed. The IUI was performed by a RN. I was surprised by this, but other than that have not had any surprises or negative impressions from this Doctor.
What's one piece of advice would you give a prospective patient of Erica Anspach Will at Midwest Fertility Specialists?
She is a caring and thoughtful Doctor. I trust her and have enjoyed having her as my Doctor.
During treatment, were you treated like a number or a human with Erica Anspach Will at Midwest Fertility Specialists?
When talking with Dr. Will, I felt that she was truly listening. She did not try to rush through the appointment, and demonstrated a lot of care and empathy. I felt that she truly cared about my situation and valued my experience as a patient.
Describe the protocols Erica Anspach Will used in your cycles at Midwest Fertility Specialists and their degree of success.
I have been diagnosed with PCOS, Endometriosis, uterine fibroids, and a medium sized endometrioma in my left ovary. For my IUI I took Letrozole for days 3 -7 of my cycle, injectible Gonal-F (50) for 3 days, Ovidrel trigger shot, and progesterone suppositories from the day after IUI until my pregnancy test. This protocol produced one large and two medium sized follicles, but no pregnancy.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Chelsea)
Sometimes you have to call to get results, but other than that they have been very good!
Describe your experience with Midwest Fertility Specialists.
The only thing I have not liked about this clinic is the business office. I have felt somewhat rushed and like things were not fully explained in this area. When treatments are so expensive I need to be prepared for what's coming next. Communication could be improved in this area.
Describe the costs associated with your care under Erica Anspach Will at Midwest Fertility Specialists.
My IUI cycle cost $1750.00. This does not include medication which was approximately $750.00 more.
Describe Erica Anspach Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
I have not gone this far in treatment yet.
10
Doctor
Erica Anspach Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
8
NPS
9
Age 34 - 36
3 IUI
1 IVF
Poor Egg Quality
Unexplained
European
Income $200K - $499K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Strengths- He [Dr. Colver] is very compassionate and personal with excellent bedside manner. Weakness- we didn’t get to see him besides during initial consult and procedures. He was out of town a lot, and had to see one of his colleagues and 3 separate occasions ( for endo biopsy, ultrasound and consult for an ectopic pregnancy, and performed my D&C). Although Dr. Colver did call with important results, most of the meetings/appts and calls were from the IVF nurse.
Strengths- staff [Midwest Fertility Specialists] are very kind and efficient. Most remember me and ask how I am doing. Weaknesses- hours are limited, and difficult to call in and get a response by the end of the day. Ie phones shut off at 9:30am on weekends which seemed to be when I would always have questions.... [Cost Of Treatment] Fully out of pocket. Roughly $1000 per IUI, and $18 for IVF (including egg retrieval, transfer, and meds).
How was your experience with Robert Colver at Midwest Fertility Specialists?
Strengths- He is very compassionate and personal with excellent bedside manner. Weakness- we didn’t get to see him besides during initial consult and procedures. He was out of town a lot, and had to see one of his colleagues and 3 separate occasions ( for endo biopsy, ultrasound and consult for an ectopic pregnancy, and performed my D&C). Although Dr. Colver did call with important results, most of the meetings/appts and calls were from the IVF nurse.
What's one piece of advice would you give a prospective patient of Robert Colver at Midwest Fertility Specialists?
Know what questions to ask to get direct answers.
During treatment, were you treated like a number or a human with Robert Colver at Midwest Fertility Specialists?
Showed great compassion and grief after negative results. Excellent bedside manner.
Describe the protocols Robert Colver used in your cycles at Midwest Fertility Specialists and their degree of success.
I was diagnosed with unexplained fertility. Both myself and husband had normal testing. So our IVF protocol was pretty basics. After egg retrieval it was clear that I had poor egg quality. Dr. Colver explained I had “soft eggs” which made them difficult to fertilize and create more blastocysts.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Sherry)
She was kind. In my opinion, didn’t know the answers to the majority of my questions. But almost always would ask Dr. Colver on my behalf and get back to me.
Describe your experience with Midwest Fertility Specialists.
Strengths- staff are very kind and efficient. Most remember me and ask how I am doing. Weaknesses- hours are limited, and difficult to call in and get a response by the end of the day. Ie phones shut off at 9:30am on weekends which seemed to be when I would always have questions.
Describe the costs associated with your care under Robert Colver at Midwest Fertility Specialists.
Fully out of pocket. Roughly $1000 per IUI, and $18 for IVF (including egg retrieval, transfer, and meds).
Describe Robert Colver's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
We only had one to transfer. But going into IVF, he consulted us that he would only transfer one embryo because of PGS testing.
8
Doctor
Robert Colver
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
7
NPS
9
Age 29
2 IUI
Male Factor
European
Income $100K - $199K
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
I’ve only met with him [Dr. Bopp] once and have had two failed IUI cycles ... I had to request a follow up consult after the second failed IUI. Best in class to me would have been the doctor calling me and requesting a consult. ... He also does not specialize in male factor fertility. So he referred us to a specialist (a urologist). It took months to get into to see him and all they did was order a quick blood draw. I feel as if Dr Bopp could have ordered this 6 months ago for us.
I called on a Friday and was seen on the following Tuesday. Overall I’ve liked Midwest Fertility but I felt incredibly unprepared for the period after a medicated cycle. There was no warning of how it would be different from the staff. ... They accommodate a busy work schedule. They call with lab results often same day. But they didn’t run routine labs on male hormones, only did a semen analysis. The male hormones were done by a urologist in another practice.
How was your experience with Bradford Bopp at Midwest Fertility Specialists?
I’ve only met with him once and have had two failed IUI cycles with this clinic. I had to request a follow up consult after the second failed IUI. Best in class to me would have been the doctor calling me and requesting a consult.
What's one piece of advice would you give a prospective patient of Bradford Bopp at Midwest Fertility Specialists?
Call -they’ll get you in quickly.
During treatment, were you treated like a number or a human with Bradford Bopp at Midwest Fertility Specialists?
I called on a Friday and was seen on the following Tuesday. Overall I’ve liked Midwest Fertility but I felt incredibly unprepared for the period after a medicated cycle. There was no warning of how it would be different from the staff.
Describe the protocols Bradford Bopp used in your cycles at Midwest Fertility Specialists and their degree of success.
We naturally conceived our now 23 month old after 8 cycles of trying. Based on this he recommended IUI but didn’t share full details of success rates. He also does not specialize in male factor fertility. So he referred us to a specialist (a urologist). It took months to get into to see him and all they did was order a quick blood draw. I feel as if Dr Bopp could have ordered this 6 months ago for us.
Describe your experience with your nurse at Midwest Fertility Specialists.
My nurse was my main point of contact and performed both IUIs. She was great but again I wasn’t prepared for a menstration after a medicated cycle. Of course you’re hopeful after treatment but I would have preferred to be made aware VS being surprised. (Super heavy and clots)
Describe your experience with Midwest Fertility Specialists.
We got in super quick which was great. They accommodate a busy work schedule. They call with lab results often same day. But they didn’t run routine labs on male hormones, only did a semen analysis. The male hormones were done by a urologist in another practice.
Describe the costs associated with your care under Bradford Bopp at Midwest Fertility Specialists.
We paid for the IUI out of pocket and all in it was $1200 a cycle.
7
Doctor
Bradford Bopp
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 36
3 IUI
Unexplained
European
Middle Eastern
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Colver has been great. This is my third IUI cycle, and I’m in the TWW (two week wait) right now. He was very straightforward at my consultation, but he also restored my hope. I left his office with high confidence and faith that I’d get pregnant...The insemination wasn’t nearly as bad as I thought it would be. I was scared it would feel like my HSG did, but it definitely didn’t...started me on Clomid 50mg CD3-CD7. I responded great, but the side effects caused mood swings and weight gain.
Strengths [at Midwest Fertility Specialists]: very warm, great staff, friendly Weakness: I honestly can’t think of any. They’ve been so helpful, and I feel so lucky to have found this clinic. A new patient should expect that they’ll be treated like a human embarking on a difficult journey. You won’t feel like a number. I never did...The staff are very warm and friendly. They make small talk, and during my ultrasounds they always explained what they were doing. My nurse, Shelley, has been amazing. She always returns my calls and addresses any concerns I have.
How was your experience with Robert Colver at Midwest Fertility Specialists?
Dr. Colver has been great. This is my third IUI cycle, and I’m in the TWW (two week wait) right now. He was very straightforward at my consultation, but he also restored my hope. I left his office with high confidence and faith that I’d get pregnant.
What's one piece of advice would you give a prospective patient of Robert Colver at Midwest Fertility Specialists?
Ask as many questions as possible. Be prepared for the emotional rollercoaster you’re about to embark on. Invest in yoga pants because damn that bloat from the hormonal medicines! Midwest Fertility has been amazing dealing with my hormonal, psychotic self coming in for bloodwork and IUI procedures.
During treatment, were you treated like a number or a human with Robert Colver at Midwest Fertility Specialists?
The staff are very warm and friendly. They make small talk, and during my ultrasounds they always explained what they were doing. My nurse, Shelley, has been amazing. She always returns my calls and addresses any concerns I have.
Describe the protocols Robert Colver used in your cycles at Midwest Fertility Specialists and their degree of success.
Dr Colver started me on Clomid 50mg CD3-CD7. I responded great, but the side effects caused mood swings and weight gain. I also had to give myself the trigger shot in my stomach to force ovulation around CD14. I never had a difficult time with it, but I guess that depends on how you handle needles. My husband would go use the boom boom room at the clinic a day later, and I’d go in an hour after he left to be inseminated. They always gave me his count and motility which is great to know (and apparently good for hub’s ego, he gets excited when his numbers are high). The insemination wasn’t nearly as bad as I thought it would be. I was scared it would feel like my HSG did, but it definitely didn’t. The nurse would always explain to me what she was doing so I wouldn't be left wondering what was happening.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelley)
My first IUI cycle the Clomid medicine and Ovidrel trigger shot made me emotional. When I felt AF coming on I became so depressed and upset. I called my nurse to ask a few questions as to what could’ve gone wrong with this cycle and why it failed. I was literally mid-sentence talking to my nurse over the phone when I started crying. She calmed me down and comforted me. I felt so embarrassed afterwords and still do, but it was amazing that she took time to calm me down and make me feel better.
Describe your experience with Midwest Fertility Specialists.
Strengths: very warm, great staff, friendly Weakness: I honestly can’t think of any. They’ve been so helpful, and I feel so lucky to have found this clinic. A new patient should expect that they’ll be treated like a human embarking on a difficult journey. You won’t feel like a number. I never did.
Describe the costs associated with your care under Robert Colver at Midwest Fertility Specialists.
My insurance covered 90% of the procedures. My husband’s sperm wash was $250 each cycle which we paid ourselves because my insurance wouldn’t cover that part.
10
Doctor
Robert Colver
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 35 - 36
Endometriosis
PCOS
European
Income $100K - $199K
Nurse or HC Services
4th of 4 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Bopp makes me feel like he actually cares about me and my desire for a family. He takes my thoughts into consideration when discussing treatment. I feel like he treats me as he would treat his own daughter...We started with a laparoscopy and hysteroscopy because of known endometriosis and polyps. After that, we did two rounds of clomid with timed intercourse, due to PCOS and no male fertility issues. Those rounds were unsuccessful. This month I am doing injections with IUI.
I had an ultrasound scheduled for the wrong month [at Midwest Fertility Specialists], a mistake made on their part. When I showed up for my appointment, they still got me in right away. They have also tried to bill me for things that would be covered under my insurance. I corrected them, and it was taken care of...everyone is very kind and they are quick to get you scheduled and in to see the doctor. I never have to wait long. I feel very comfortable there.
How was your experience with Bradford Bopp at Midwest Fertility Specialists?
Dr. Bopp makes me feel like he actually cares about me and my desire for a family. He takes my thoughts into consideration when discussing treatment. I feel like he treats me as he would treat his own daughter.
What's one piece of advice would you give a prospective patient of Bradford Bopp at Midwest Fertility Specialists?
None. He is wonderful!
During treatment, were you treated like a number or a human with Bradford Bopp at Midwest Fertility Specialists?
Dr Bopp has been so kind and caring. Every time I see him, he remembers what was going on in my life the last time I saw him, and asks about it. When I sit down for an appointment with him, it feels like I’m talking with a friend. He prays with me, every time I see him. He is wonderful.
Describe the protocols Bradford Bopp used in your cycles at Midwest Fertility Specialists and their degree of success.
We started with a laparoscopy and hysteroscopy because of known endometriosis and polyps. After that, we did two rounds of clomid with timed intercourse, due to PCOS and no male fertility issues. Those rounds were unsuccessful. This month I am doing injections with IUI.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Alison)
Alison is very quick at getting back to me to answer questions. She is very kind and informative.
Describe your experience with Midwest Fertility Specialists.
The front office staff sometimes messes up billing/scheduling. Make sure you stay on top of them and keep good records. However, everyone is very kind and they are quick to get you scheduled and in to see the doctor. I never have to wait long. I feel very comfortable there.
Describe the costs associated with your care under Bradford Bopp at Midwest Fertility Specialists.
I have paid around $350 for each ultrasound. $100 for each lab draw. Consult visits are $125. He will code as much as possible, so that it will be covered by insurance.
Describe Bradford Bopp's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
N/A
What specific things went wrong at Midwest Fertility Specialists?
  • Lost appointments
Describe the specific things that went wrong at Midwest Fertility Specialists.
I had an ultrasound scheduled for the wrong month, a mistake made on their part. When I showed up for my appointment, they still got me in right away. They have also tried to bill me for things that would be covered under my insurance. I corrected them, and it was taken care of.
10
Doctor
Bradford Bopp
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2018, Successful
NPS
10
NPS
10
Age 28 - 36
4 IVF
4 Egg Freezing
Endometriosis
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bopp is in the right field. He never hurried me through an appointment and each time I miscarried (3) he called to tell me how sorry he was even on the weekend! He performed two surgeries (outside of fertility treatments) and his bedside manner was excellent! He always made my husband feel the same way too...like he truly mattered! He made adjustments to my treatment when my body couldn't handle some of the medications and encouraged me throughout each cycle!
The nursing staff [at Midwest Fertility Specialists] were excellent at answering questions, calling with updates, and communicating new orders from the doctor. They knew my name and made me feel important and were encouraging each visit... Well, fertility treatments are expensive but we were able to opt into a program where we paid everything up front so I wasn't worrying about paying it as we went along.... The clinic became like a second family to us! They are excellent at their jobs. The waiting room is inviting and there is always coffee or water. They are efficient, but still make you feel like you matter when you walk through the doors.
How was your experience with Bradford Bopp at Midwest Fertility Specialists?
Dr. Bopp is in the right field. He never hurried me through an appointment and each time I miscarried (3) he called to tell me how sorry he was even on the weekend! He performed two surgeries (outside of fertility treatments) and his bedside manner was excellent! He always made my husband feel the same way too...like he truly mattered! He made adjustments to my treatment when my body couldn't handle some of the medications and encouraged me throughout each cycle!
What's one piece of advice would you give a prospective patient of Bradford Bopp at Midwest Fertility Specialists?
He truly cares and has the best bedside manner that I have ever seen from a doctor. He goes above and beyond!
During treatment, were you treated like a number or a human with Bradford Bopp at Midwest Fertility Specialists?
Dr. Bopp called me personally, on a holiday weekend, when I miscarried. He encouraged me throughout my treatments and when my triplets were born he called and wanted to know how they were doing. He has a beside manner like no other doctor I have ever met!
Describe the protocols Bradford Bopp used in your cycles at Midwest Fertility Specialists and their degree of success.
After five IUI's and seven IVF cycles (fresh & frozen transfers) I don't remember the dosages. They were adjusted throughout each cycle as needed based off of my bodies reaction.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
The nursing staff were excellent at answering questions, calling with updates, and communicating new orders from the doctor. They knew my name and made me feel important and were encouraging each visit.
Describe your experience with Midwest Fertility Specialists.
The clinic became like a second family to us! They are excellent at their jobs. The waiting room is inviting and there is always coffee or water. They are efficient, but still make you feel like you matter when you walk through the doors.
Describe your experience with your monitoring appointments at Midwest Fertility Specialists.
They were usually scheduled for in the morning so they could go over the results with the doctor and make any changes prior to the end of the day.
Describe the costs associated with your care under Bradford Bopp at Midwest Fertility Specialists.
Well, fertility treatments are expensive but we were able to opt into a program where we paid everything up front so I wasn't worrying about paying it as we went along.
10
Doctor
Bradford Bopp
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
8
NPS
9
Age 35
3 IUI
Recurrent Pregnancy Loss
Income $100K - $199K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Successful
My first consultation after my HSG, she [Dr. Laura Reuter] jumped right into IUI with Clomid and trigger injection, which surprised me because I was almost mid cycle, but she went for it. My 2nd IUI she changed my meds to let letrozole, gonal f and trigger- my estrogen was a little lower with letrozole, but she proceeded with IUI because numbers still looked good. My final round she decided to do gonal f and trigger- which resulted in me becoming pregnant!
The clinic [Midwest Fertility Specialists] is very nice and welcoming, they tend to get to know you because of how often you come in. They explain everything as far as timing to you, and help you with anything you may need. There was a billing issue with my husband’s insurance that we had to deal with a few times, but they finally got it resolved
How was your experience with Laura Reuter at Midwest Fertility Specialists?
My very first IUI she did the procedure and made me feel at ease! She was very good with her communication style and put any worries I had away! She was quick to ensure I had all my questions answered and explain the procedures!
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
While she doesn’t see you every single visit (as you come in quite a few times) she is always there when you need her! It’s so nice to know you have someone who has your back.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
From the very beginning Dr Reuter was determined to ensure I got pregnant, all my tests and everything were good, but I was getting frustrated I was getting pregnant. She kept changing my meds until i finally got my positive test on my 3rd IUI! She was very excited for me, and was in the ultrasound room when I got to see my baby for the first time! It was very heartwarming to have her in there.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
My first consultation after my HSG, she jumped right into IUI with Clomid and trigger injection, which surprised me because I was almost mid cycle, but she went for it. My 2nd IUI she changed my meds to let letrozole, gonal f and trigger- my estrogen was a little lower with letrozole, but she proceeded with IUI because numbers still looked good. My final round she decided to do gonal f and trigger- which resulted in me becoming pregnant!
Describe your experience with the nursing staff at Midwest Fertility Specialists.
You speak to the nursing staff quite often throughout treatments, they are very knowledgeable and know Dr Reuter very well and can almost anticipate her next move. They are very compassionate, and genuinely excited when I found out I was pregnant!
Describe your experience with Midwest Fertility Specialists.
The clinic is very nice and welcoming, they tend to get to know you because of how often you come in. They explain everything as far as timing to you, and help you with anything you may need. There was a billing issue with my husband’s insurance that we had to deal with a few times, but they finally got it resolved
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
My health insurance luckily paid for the majority of it since I had not hit my out of pocket yet, so they paid about $2500 for three IUI’s, testing and meds
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
I did not have to have this done
8
Doctor
Laura Reuter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 29 - 31
3 IUI
2 IVF
Male Factor
Poor Egg Quality
European
Latinx
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Reuter is fantastic, very enthusiastic yet extremely realistic. Always shared her "recommendation" but allowed us to chose our path....She always answered all of my questions thoroughly, I never felt rushed. Often times when we met, she would answer all of our questions we had written down, before we even asked them!... After failures ( IUI, egg retrieval etc), Dr. Reuter had fresh ideas, she always adjusted things, we never felt like we were doing the same thing twice. She even solicited/ referred my husband to urology.
It [Midwest Fertility Specialists] is a big clinic. You will not always have the same person drawing your blood or performing your ultrasound. This proved to be beneficial, as some were more proficient/ experienced than others. Although they are open on the weekends, do not expect them to answer the phone on weekends or holidays. You are always greeted and sent off with a smile... I was always able to speak to my nurse, when I did not reach her right away, I knew she would call back by the end of the day.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter always showed compassion and empathy. Whenever we spoke on the phone, she would say "sorry" when we had bad news,and would be happy along side us when we finally had better news. She always answered all of my questions thoroughly, I never felt rushed. Often times when we met, she would answer all of our questions we had written down, before we even asked them! She always exuded confidence, which something that is so necessary in this unknown infertility roller coaster.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Be ready with questions, she will be ready with answers! She is very personable, so if something does not seem right or you have more questions, do not be afraid to ask.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter is fantastic, very enthusiastic yet extremely realistic. Always shared her "recommendation" but allowed us to chose our path.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
After failures ( IUI, egg retrieval etc), Dr. Reuter had fresh ideas, she always adjusted things, we never felt like we were doing the same thing twice. She even solicited/ referred my husband to urology.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
I was always able to speak to my nurse, when I did not reach her right away, I knew she would call back by the end of the day.
Describe your experience with Midwest Fertility Specialists.
It is a big clinic. You will not always have the same person drawing your blood or performing your ultrasound. This proved to be beneficial, as some were more proficient/ experienced than others. Although they are open on the weekends, do not expect them to answer the phone on weekends or holidays. You are always greeted and sent off with a smile ( office staff is very friendly).
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
Facility fee is separate. Payments were due on the first scan day (IVF cycles). When paying out of pocket for meds, they suggested cheaper pharmacies/ options.
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
Dr. Reuter always had MY health at the forefront. If she did not feel something would be "safe" for ME, despite our dreams of being parents, she did not do it.
10
Doctor
Laura Reuter
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 28
1 Fertility Medications
Anovulation
Unexplained
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Will was very warm and encouraging at the first meeting and took time from his schedule to do a phone meeting with my husband and I in order to accommodate our long commute to his office. He was able to start a new cycle tailoring to what I have already tried and what we felt comfortable with financially.... Dr Will continued my previous treatment dose of letrozole because I was responding to it. However he added Gonal F to be a little more aggressive. Had the option of IUI but chose to do timed intercourse with trigger to save some money knowing that we had healthy sperm.
They [Midwest Fertility Specialists] understood my circumstance and really accommodated our needs immediately. Very friendly staff. Make sure to understand the package price vs what I call “a la carte’’ pricing. I still don’t fully understand the rationale but basically you can choose to pay a certain price on Day 1 of the cycle, which may be more or less than the total cost of all treatment received.... The baseline ultrasound is $435. Subsequent ultrasounds are $355.
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr. Will was very warm and encouraging at the first meeting and took time from his schedule to do a phone meeting with my husband and I in order to accommodate our long commute to his office. He was able to start a new cycle tailoring to what I have already tried and what we felt comfortable with financially. Time will tell the next steps but we do have a plan in place if it is unsuccessful this month. He definitely allows the patient to guide the cycle while being open and honest about his recommendations.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
My husband and I were moving to the area and upon the first phone call to Dr. Will’s office, I felt taken care of. They understood my circumstance and really accommodated our needs immediately. Dr. Will was very warm and encouraging at the first meeting and took time from his schedule to do a phone meeting with my husband and I in order to accommodate our long commute to his office. He was able to start a new cycle tailoring to what I have already tried and what we felt comfortable with financially. Time will tell the next steps but we do have a plan in place if it is unsuccessful this month.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
Dr Will continued my previous treatment dose of letrozole because I was responding to it. However he added Gonal F to be a little more aggressive. Had the option of IUI but chose to do timed intercourse with trigger to save some money knowing that we had healthy sperm. If this cycle is not successful, our plan is to do an HSG to check for fallopian tube blockage. If there is major blockage, IVF may be our route.
Describe your experience with Midwest Fertility Specialists.
My husband and I were moving to the area and upon the first phone call to Dr. Will’s office, I felt taken care of. They understood my circumstance and really accommodated our needs immediately. Very friendly staff. Make sure to understand the package price vs what I call “a la carte’’ pricing. I still don’t fully understand the rationale but basically you can choose to pay a certain price on Day 1 of the cycle, which may be more or less than the total cost of all treatment received. However supposedly if you don’t choose to do the package at the beginning, you could end up paying more than the package price.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
The baseline ultrasound is $435. Subsequent ultrasounds are $355. Estradiol level is $98. Initial consult was ~$200. Injectable meds were ~$300.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Midwest Fertility Specialists.
I’m very happy with this clinic so far. The nurse didn’t call in a prescription once. I realized it after hours and could have paged the doctor on call, but I had some pills left from a previous cycle/clinic so I just took those. Later, I called the nurse to remind her to call in the script. It was no big deal.
10
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5