Minnesota Urology/Urology Associates

Robbinsdale
3366 Oakdale Avenue North
Robbinsdale, MN 55422
763-520-7700
On a scale from 0-10, how likely are you to recommend Minnesota Urology/Urology Associates to a friend?
Strongly recommend: 100%10
1 assessment
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
635
10
Average Doctor Score
1 doctor
1 assessment
10
Age
22 - 23
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Male Factor
10
[Urology Associates] Strengths, the amazing staff and very professional doctors. Very communicative. Weaknesses, location is far out and a little confusing to get to. Calling is sometimes a hassle, will have to wait 15+ minutes...Always took the time to call us back really quick and would always leave a voicemail. Never once did she sound annoyed with our questions always communicated with us
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Age
22 - 23
Treated
2018 - 2019
Success with this Doc
Yes
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
Fertility Medications
Diagnosis
Male Factor
10
Describe your experience with Minnesota Urology/Urology Associates.
Strengths, the amazing staff and very professional doctors. Very communicative. Weaknesses, location is far out and a little confusing to get to. Calling is sometimes a hassle, will have to wait 15+ minutes
During treatment, were you treated like a number or a human with Dean Tortorelis at Minnesota Urology/Urology Associates?
Every time we went to see DR. Tortorelis, he would always say "Dont worry guys. We will help you have your family" And honestly, No one has ever been as hopeful as he has been with us after finding out about my husbands azoospermia. Also, on our first time seeing him, he was telling us that my husbands diagnosis shouldn't have been based off of one test so he scheduled a 2nd one. Lastly, for my Husbands Testicular Biopsy, he referred us to his colleague which that doctor didnt have a available appointment until 4 months after and we were highly upset. So Dr. Tortorelis told us not to worry and he would speak to him to squeeze us in and we got scheduled to see the referred doctor the next week!
Describe your experience with your nurse at Minnesota Urology/Urology Associates.
Always took the time to call us back really quick and would always leave a voicemail. Never once did she sound annoyed with our questions always communicated with us if Dr. Tortorelis wasnt in the office when we called
What specific things went wrong at Minnesota Urology/Urology Associates?
  • Lost appointments
How was your experience with Dean Tortorelis at Minnesota Urology/Urology Associates?
Amazing experience. I'm so glad he was our doctor (husbands doctor). Went the extra mile to make our appointments sorry like I mentioned earlier. From 4 months out to seeing a referred doctor the next week and now we have the testicular biopsy surgery soon!
What's one piece of advice would you give a prospective patient of Dean Tortorelis at Minnesota Urology/Urology Associates?
One advice would be, Do not leave him! He is the best
Describe the protocols Dean Tortorelis used in your cycles at Minnesota Urology/Urology Associates and their degree of success.
na / no medications used
Describe the costs associated with your care under Dean Tortorelis at Minnesota Urology/Urology Associates.
Each visit was 255. Blood draw was a little over 100. Testicular Biopsy has not been done yet but will be very pricey
10
Doctor
Dean Tortorelis
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Minnesota Urology/Urology Associates
Robbinsdale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.