Montefiore Medical Center

8 doctors work here

Rated 9
Strongly recommend: 72%Neutral: 17%Don't recommend: 11%9
72% strongly recommend
17 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.1
8.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.6
7.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.3
8.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6.9
6.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
331
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 4 offices

Bronx
1825 Eastchester Road
Bronx, NY 10461
Hartsdale
141 South Central Avenue
Hartsdale, NY 10530
NY - Madison Ave
161 Madison Avenue
New York, NY 10016
NY - West 58th St
330 West 58th Street
New York, NY 10019
Show 2 more

17 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2011, Successful
NPS
10
NPS
10
Age 40
5 IUI
Unexplained
European
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr Edward Illions] remembered my husband and I from visit to visit and would refer to details from previous visits. He was personable to put us at ease and even responded to my husband's mild joking at times. He answered my questions thoroughly and was responsive through their electronic contact system as well. He honored my attempts to keep things natural and less invasive at first though we needed to try a few approaches before having success.
Appointments were fairly easy to book [at Montefiore Medical Center], but I did see other doctors sometimes and their students (but I never minded and they were all very nice). The front desk was ok, a bit vague at times about status of appointments and wait times. Billing was mostly smooth, but I felt like I filled out a lot of the same info over and over again...He [Dr Edward Illions] was attentive to us and didn't seem rushed, but the office was a bit lax with specific directions or expectations sometimes. I feel like they forgot some people were there for the first time and didn't know what to expect and what to ask.
How was your experience with Edward Illions at Montefiore Medical Center?
He remembered my husband and I from visit to visit and would refer to details from previous visits. He was personable to put us at ease and even responded to my husband's mild joking at times. He answered my questions thoroughly and was responsive through their electronic contact system as well. He honored my attempts to keep things natural and less invasive at first though we needed to try a few approaches before having success.
What's one piece of advice would you give a prospective patient of Edward Illions at Montefiore Medical Center?
Push for alternatives if you're uncomfortable with anything. He seemed flexible.
During treatment, were you treated like a number or a human with Edward Illions at Montefiore Medical Center?
He was attentive to us and didn't seem rushed, but the office was a bit lax with specific directions or expectations sometimes. I feel like they forgot some people were there for the first time and didn't know what to expect and what to ask.
Describe the protocols Edward Illions used in your cycles at Montefiore Medical Center and their degree of success.
Started with monitoring ovulation, testing hormones, and treatment for slightly high prolactin levels, and a scraping of my lining, then IUI, escalated to Clomid and more IUIs, then we were on our way to IVF, but I didn't have enough follicles to make it worth it so we did an IUI last minute and I got pregnant and carried that baby to term.
Describe your experience with the nursing staff at Montefiore Medical Center.
Very nice, but they were a bit lax with specific directions sometimes. I feel like they forgot some people were there for the first time and didn't know what to expect and what to ask. The educational class was helpful, but there were a couple of appointments where I was surprised by the length or a procedure I needed.
Describe your experience with Montefiore Medical Center.
Appointments were fairly easy to book, but I did see other doctors sometimes and their students (but I never minded and they were all very nice). The front desk was ok, a bit vague at times about status of appointments and wait times. Billing was mostly smooth, but I felt like I filled out a lot of the same info over and over again.
Describe the costs associated with your care under Edward Illions at Montefiore Medical Center.
I don't remember specifics except that I only had enough health insurance coverage for one round of IVF and then we would have paid out of pocket. I think each IUI cycle was about $1,200.
What specific things went wrong at Montefiore Medical Center?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Montefiore Medical Center.
I had some conflicting information over shot protocols and working with pharmacies, but they were resolved quickly - just frustrating. Nothing dangerous, just confusing sometimes.
10
Doctor
Edward Illions
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Montefiore Medical Center
Bronx
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 26
3 Fertility Medications
Anovulation
PCOS
Ashkenazi Jewish
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lieman clearly cares about what he does and is very knowledgeable. He picked up the pieces after my care at my first clinic and immediately knew things we could try. He always gives us options and explanations, which helps us feel involved in our care. His knowledge of the medical literature is completely up to snuff. He is up to date on the latest information and critically evaluates the literature as well. He doesn't simply take all studies as fact and analyzes whether it is reliable based on the details in the paper and how it fits with other papers.
I always feel treated like a human here [Montefiore Medical Center] and it makes a huge difference...The nursing staff are always compassionate and explain everything. They are efficient and organized. I never feel rushed and am always confident they will address any issues...The first cycles we had done were minimal intervention and thus had minimal costs...Every single time I have gone into monitoring with the other doctors, even those in training, I have never failed to be impressed by their level of compassion, detail, and knowledge. I always feel I am in good hands. I always get same-day results and my questions and concerns are always addressed in a timely manner. Overall, I am extremely satisfied by my care at this clinic.
How was your experience with Harry Lieman at Montefiore Medical Center?
Dr. Lieman clearly cares about what he does and is very knowledgeable. He picked up the pieces after my care at my first clinic and immediately knew things we could try. He always gives us options and explanations, which helps us feel involved in our care. His knowledge of the medical literature is completely up to snuff. He is up to date on the latest information and critically evaluates the literature as well. He doesn't simply take all studies as fact and analyzes whether it is reliable based on the details in the paper and how it fits with other papers. He also keeps in mind what he observes at his clinic and combines these two sources to make better decisions. Whenever I bring up a concern, he discusses it with me right away. I never feel like I am being forgotten or like I am not being heard. He did say in the beginning that his specialty is not as much the thyroid, so he recommended that I go to a separate regular endocrinologist specifically for that (which I did and having that other specialist has gotten things under control quickly). I appreciate that he knows where his limits are and refers out to make sure I am receiving optimal care. I also appreciated that when he first started with us, he did not simply go along with what we were planning on doing (another embryo transfer) but that he said he could do that, but gave us another option that he thought made sense given our history. He then recommended we take a little time to decide (which we did-- that extra time was huge). He is clearly not in it for the money at all (that transfer makes more monetary sense for him). We fully trust him with our care. I keep trying to come up with a weakness, but I am seriously struggling to do so. I feel my care under Dr. Lieman has been phenomenal. I would recommend him to anyone in a heartbeat, and have in the past.
What's one piece of advice would you give a prospective patient of Harry Lieman at Montefiore Medical Center?
Honestly, my best advice is to trust him because he knows his stuff. Trust and relax because you are under good care. Also be sure to bring up any questions or concerns you have to him.
During treatment, were you treated like a number or a human with Harry Lieman at Montefiore Medical Center?
I went into my first appointment with Dr. Lieman after having poor treatment from my last RE and two prior pregnancy losses and was somewhat traumatized from the prior experiences. Dr. Lieman was very understanding of our history from the start and cared. This was in stark contrast to my old doctor. He always explains options with reasoning and gives his thoughts on the medical literature whenever I ask. I came in from my old clinic with multiple embryos and was ready to do a transfer, but he recommended we try something else that was less invasive and a lower cost, first, given my medical history, but said it was up to us. Even though the first two cycles of the lower cost intervention did not end in a pregnancy, they got me to ovulate (a real feat with my history) and I feel so much better going into our next transfer (after a failed transfer at the old place) having tried these things first. He never seems rushed, even though I am sure he is. It is readily apparent how much he cares. Not a comment on the doctor, but on the place as a whole: everyone who works there treats me similarly and they have even said they were sorry after a failed cycle, something that really meant a lot to me and that I never heard at my old clinic. I always feel treated like a human here and it makes a huge difference.
Describe the protocols Harry Lieman used in your cycles at Montefiore Medical Center and their degree of success.
Dr. Lieman started me on letrozole at 5 mg. He started at 5 mg of letrozole because I had quite spectacular failures to stimulate with clomid at my old clinic, had way overstimmulated on FSH injections at my old place (leading to IVF rescue and moderate OHSS), and had no stimulation with lower dose FSH injections at my old clinic. I had not tried letrozole before and had only had one ovulatory cycle at my old clinic before moving on to IVF and having the failed transfer. Because PCOS and thyroid are my only known issues, trying the letrozole made sense. 5 mg did get me to ovulate, even though it was slow. We then tried 7.5 mg letrozole which has gotten me to ovulate at a pretty normal speed with 2-3 mature sized follicles, increasing our chances. Unfortunately all three letrozole cycles ended in BFN. This was no fault of the protocol. After the third cycle failed, he gave us the recommendation to either try IUI or transfer one of our waiting embryos. He did not think it would be a good idea for us to combine FSH injections with letrozole given the risk of me overstimulating and my history of overstimulating with the injections. I agree with every recommendation he has given. We did a frozen embryo transfer of a single PGS normal 5 day embryo using letrozole to induce follicle stimulation, trigger shot, and vaginal progesterone supplementation. We did this protocol at my request due to previous reactions to progesterone in oil injections. The FET worked and gave us a healthy singleton live birth.
Describe your experience with the nursing staff at Montefiore Medical Center.
The nursing staff are always compassionate and explain everything. They are efficient and organized. I never feel rushed and am always confident they will address any issues. The blood draws are quick and relatively painless (and I am notorious at other places for horrible veins). I always receive calls with results or answers to my questions the same day. I never feel forgotten. They clearly care and have expressed they were sorry after failed cycles, which meant a lot to me and made me feel less alone and more cared for. Again, I am trying to think of something even a tiny bit negative so I can give a fair and balanced review, but I really can not think of anything.
Describe your experience with Montefiore Medical Center.
I love how everyone at this clinic cares. Sometimes I call the place multiple times in one day and have never heard any annoyance on their part or frustration. They simply want to make sure everything is seen to. It did take a little bit of time before my first consult, but it really wasn't that bad (a few weeks, and part of it was because I could not make the only time they had available before then). One thing to know is they will not start treatment until after a financial consult. As frustrating as it can be to wait and have a bit of a delay, I think this is a wise decision so that way you know exactly how much you have to pay out of pocket going into a cycle (my previous place did not do this and I ended up with several unanticipated costs at the last second; I think this method is way better). Another thing to know is that at the start of each cycle, the require up-front payment for that cycle (but if your insurance ends up covering more than anticipated after the fact, they will reimburse you). As fertility treatments do have a high cost, I think this is reasonable, but it is important to know going in. You usually only see Dr. Lieman for monitoring ~1/3-1/2 of the time. The rest of the time you will see other doctors and will often have other doctors in training. Every single time I have gone into monitoring with the other doctors, even those in training, I have never failed to be impressed by their level of compassion, detail, and knowledge. I always feel I am in good hands. I always get same-day results and my questions and concerns are always addressed in a timely manner. Overall, I am extremely satisfied by my care at this clinic.
Describe the costs associated with your care under Harry Lieman at Montefiore Medical Center.
The first cycles we had done were minimal intervention and thus had minimal costs. Bloodwork and ultrasounds ended up being covered by my insurance and my copay was $0 so my only costs for those cycles were for the letrozole and the trigger shot. My insurance does not cover IVF though, and my FET cycle was ~3-4k, if I am remembering correctly. According to my financial consult, the total out-of-pocket cost for a retrieval would have been half of that from my old clinic (don't remember exact costs from the consult and it was very specific to my treatment plan and depends on whether my insurance would cover bloodwork and ultrasounds for the next transfer and retrieval, if needed, but I do remember calculating that the cost was half that of my old place).
10
Doctor
Harry Lieman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Unsuccessful
NPS
10
NPS
8
Age 41 - 42
1 IVF
European
Income $0 - $49K
Only Doc Seen
Donor Sperm
Strongly Recommends
Neutral
Unsuccessful
Dr Brandeis always answered his phone by stating my name, he gives all his patients his cell...He was especially diligent while I was in my cycle. He called me late at night as well as early in the morning if we were waiting on labs...When it came time for me to do my Ivf cycle, he would email me any prescriptions for bloodwork...He recommended that I transfer 2, especially with my age.
I didn’t know I had to call them [Montefiore Medical Center] when I started my cycle. The clinic itself offers acupuncture and massage. I wasn’t able to access them due to my arrival in Albany. There wasn’t enough time. The nurses and embryologist were excellent at letting me know what to do and what to expect. They were also very compassionate when the cycle didn’t work out...
How was your experience with Vincent Brandeis at Montefiore Medical Center?
When I first met Dr Brandeis it was at an affiliates office. We spent an hour discussing my history. He’s very easy to talk to, definitely non judgmental. He truly wanted to know everything he could to help me have another child. When it came time for me to do my Ivf cycle, he would email me any prescriptions for bloodwork. He gave me his cell and if he couldn’t take the call, he returned it in a timely manner. He made me feel like an individual and not a number. He truly was rooting for me. He’s extremely compassionate.
What's one piece of advice would you give a prospective patient of Vincent Brandeis at Montefiore Medical Center?
Don’t judge him by the looks of his office.
During treatment, were you treated like a number or a human with Vincent Brandeis at Montefiore Medical Center?
Dr Brandeis always answered his phone by stating my name, he gives all his patients his cell. If he wasn’t able to take the call he called back ASAP. He was especially diligent while I was in my cycle. He called me late at night as well as early in the morning if we were waiting on labs. He became more like a friend than a Dr. Although the results weren’t what I hoped for, I was blessed to have Dr Brandeis by my side. He is extremely patient and will answer all your questions without rushing you.
Describe the protocols Vincent Brandeis used in your cycles at Montefiore Medical Center and their degree of success.
I was on high doses of gonal and menupur, the idea was to beef my eggs up. On day 1 there were 8 prospective eggs. Only one of my ovaries responded to the medicine, I had 1 egg in retrieval, that was graded poorly. It didn’t fertilize.
Describe your experience with the nursing staff at Montefiore Medical Center.
I didn’t deal with the nurses until I went for retrieval. When I did they were awesome.
Describe your experience with Montefiore Medical Center.
I used Dr Brandeis for my monitoring as I used CNY. He had great communication with the clinic, but I should have been more involved. Once at CNY Albany, the staff was very helpful. I didn’t know I had to call them when I started my cycle. The clinic itself offers acupuncture and massage. I wasn’t able to access them due to my arrival in Albany. There wasn’t enough time. The nurses and embryologist were excellent at letting me know what to do and what to expect. They were also very compassionate when the cycle didn’t work out.
Describe the costs associated with your care under Vincent Brandeis at Montefiore Medical Center.
I don’t remember
Describe Vincent Brandeis's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Montefiore Medical Center.
He recommended that I transfer 2, especially with my age.
10
Doctor
Vincent Brandeis
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
7
NPS
5
Age 25 - 26
2 Fertility Medications
Anovulation
PCOS
Black or African-American
Income $50K - $99K
Operations
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
Dr Singh seems like he is very knowledgeable of my condition but doesn't always explain in great detail.I found that I had to ask a ton of questions for him to elaborate...Some visits seems like he is in a rush and doesn't spend anytime to make sure I am comfortable with what is taking place...For my cycles I was taking fermera for 5 days and after the five days I would come in to do blood and ultrasound I believe every week.
They [nurses of Montefiore Medical Center] did there best to answer all my questions and if they couldn't they would immediately go ask the doctor and get back to me. One nurse was very helpful she called me with information about what specialty pharmacies I could get my medication from...I felt like a number because upon my arrival each week at the clinic for ultrasounds and blood work,The women never greeted me only spoke to me about processing payments before seeing the doctor.
How was your experience with Manvinder (Manny) Singh at Montefiore Medical Center?
Dr Singh seems like he is very knowledgeable of my condition but doesn't always explain in great detail.I found that I had to ask a ton of questions for him to elaborate. I also thing he is pretty cut and dry and unaware of how he speaks to someone who has been battling infertility for 5years. Some visits seems like he is in a rush and doesn't spend anytime to make sure I am comfortable with what is taking place. I often had to call to get further instructions with the medications because I would be confused as to how to proceed.
What's one piece of advice would you give a prospective patient of Manvinder (Manny) Singh at Montefiore Medical Center?
I would say write down all your questions to ask the doctor on your visit. It's the best way to get a full understand of what the issue is and what the course of treatment will be.
During treatment, were you treated like a number or a human with Manvinder (Manny) Singh at Montefiore Medical Center?
I felt like a number because upon my arrival each week at the clinic for ultrasounds and blood work,The women never greeted me only spoke to me about processing payments before seeing the doctor.Most time they would call me to the back and be in such a hurry, they don't even try to say my name correctly. I often felt like a experiment as the doctor always brought in students during my appointments making me so uncomfortable.
Describe the protocols Manvinder (Manny) Singh used in your cycles at Montefiore Medical Center and their degree of success.
For my cycles I was taking fermera for 5 days and after the five days I would come in to do blood and ultrasound I believe every week. Once the follicles were a certain size I was instructed to take a trigger shot once I received a call from the clinic and to have sex three to five days in a week. Then after the two week wait, I had to come in to test ovulation and pregnancy.
Describe your experience with the nursing staff at Montefiore Medical Center.
The nursing staff was actually more informative than the doctor to me. They did there best to answer all my questions and if they couldn't they would immediately go ask the doctor and get back to me. One nurse was very helpful she called me with information about what specialty pharmacies I could get my medication from. They helped make my visits less stressful.
Describe your experience with Montefiore Medical Center.
The clinic isn't very big and is located within a bigger building so it's not much privacy when you are discussing payments, semen analysis or anything personal when you are discussing it with someone in the front desk. I think they should improve on the privacy aspect. Not everyone wants to discuss there business in front of the people in the waiting room.
Describe the costs associated with your care under Manvinder (Manny) Singh at Montefiore Medical Center.
Each ultrasound I believe was at 600 dollars that I paid every week, blood work was about $50 separate cost for each hormone tested,pregnancy testing I was charged for but unsure of the price at this time, trigger shot $165 each shot.
What specific things went wrong at Montefiore Medical Center?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Montefiore Medical Center.
I was scheduled to do a saline test at the clinic and was suppose to be contacted to find out if it would be covered by insurance or if I had to pay out of pocket. I never got the call and once I came in the date of the appointment they told me all was well. Next thing you know I received a bill that was sent from the pre collections department. Then once I complete all the testing needed and the results came in I was never given the results or giving a appointment to discuss how to proceed as promised from the clinic. They told me they would call.
7
Doctor
Manvinder (Manny) Singh
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
2 of 5
Explained risks
1 of 5
Adaptability
4 of 5
5
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 35
1 IVF
1 Embryo Freezing
South Asian
Income $500K
Doctor
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
wasn’t able to transfer and again he [Dr. Harry Lieman] could tell how upset I was but reassured me with a new plan for the next cycle...He’s very approachable and professional...on top of everything. So if you go in just know you’ll be starting ASAP!...For my next attempt we will be using lupron to shut off my hormones and then adding back what we need via pills and injections...He recommended single embryo transfer and his reasoning made perfect sense- the embryos tested normal and I’m at a higher risk for complications w multiple gestations bc I’m overweight. Clinic Description
Sometimes there’s a wait [at Montefiore Medical Center] but they do their best. No one wants to be rushed during these visits [monitoring]...No one ever rushed me through anything...They do not dilly dally...on top of everything. So if you go in just know you’ll be starting ASAP!...They [nurses] are wonderful. There is always someone available to answer my messages almost immediately. They are very clear w instructions...About $3000 for the polypectomy before we could even start ivf. My insurance did not cover the procedures or medications. That cost about $20,000. Each monitoring visit was free but an actual appointment was a $45 copay.
How was your experience with Harry Lieman at Montefiore Medical Center?
He’s amazing. His bed side manner is great. He knew I had already tried clomid, femara, and iui w my ob before going to him. He was very reasonable when we said we just want to do ivf. My first meeting with him was over an hour where we just talked- he asked me lots of questions to get to know my history and then he talked- explaining the whole process. I had no questions when I left and I felt very confident. I still do even though we’ve hit a few bumps in the road. He’s always available to message and gets back to me pretty quickly. He’s very approachable and professional. He understands that this is a process, not just another number.
What's one piece of advice would you give a prospective patient of Harry Lieman at Montefiore Medical Center?
Be ready to go! They do not dilly dally. Him and his office are on top of everything. So if you go in just know you’ll be starting ASAP!
During treatment, were you treated like a number or a human with Harry Lieman at Montefiore Medical Center?
Him and his staff spoke to us about everything. I never felt rushed, never felt like he was brushing things off. For example, when he told me I only had 2 embryos you could tell he knew I’d be disappointed. Instead of just saying “we’ll just do it again” like it’s a walk in the park, he addressed my frustrations but reassured me. I also wasn’t able to transfer and again he could tell how upset I was but reassured me with a new plan for the next cycle.
Describe the protocols Harry Lieman used in your cycles at Montefiore Medical Center and their degree of success.
I’m not sure what it’s called but I used follistim 150 and menopur 75, then ganirelix was added. I used hcg 1500U and lupron 2mg 34hrs before my retrieval. For the first attempt to transfer I was on ocp’s for 10 days, then I was on Estrace 2mg bid for 4 days, then 2mg tid for 4 more days. At that point my endometrial lining was still too thin so 2mg vaginal suppository of Estrace at night was added to my oral dose for 2 days, then increased to 4mg suppository plus oral Estrace tid. My lining was still too thin so we had to cancel. For my next attempt we will be using lupron to shut off my hormones and then adding back what we need via pills and injections.
Describe your experience with the nursing staff at Montefiore Medical Center.
They are wonderful. There is always someone available to answer my messages almost immediately. They are very clear w instructions.
Describe your experience with Montefiore Medical Center.
Strengths: they are open every day of the year except Christmas Day. This is very important bc of all the testing you will need to do. Not all clinics are open like this. The staff, nurses, and doctors are very nice and approachable. You should know that there are fellows and students that work with the attendings. They aren’t always there for every procedure but sometimes they are. Although Dr. Lieman wasn’t there for every appointment, his colleagues were just as great! They all explained what was going on thoroughly and answered any questions. No one ever rushed me through anything.
Describe your experience with your monitoring appointments at Montefiore Medical Center.
Sometimes there’s a wait but they do their best. No one wants to be rushed during these visits.
Describe the costs associated with your care under Harry Lieman at Montefiore Medical Center.
About $3000 for the polypectomy before we could even start ivf. My insurance did not cover the procedures or medications. That cost about $20,000. Each monitoring visit was free but an actual appointment was a $45 copay.
Describe Harry Lieman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Montefiore Medical Center.
He recommended single embryo transfer and his reasoning made perfect sense- the embryos tested normal and I’m at a higher risk for complications w multiple gestations bc I’m overweight.
10
Doctor
Harry Lieman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 39 - 40
European
Ashkenazi Jewish
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Egg Freezing With Other Docs
Embryo Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have known Dr. Buyuk for about a year on and off. Today I had a procedure with Anesthesia. I was very very scared as I had a bad experience many years ago Where in I awoke mid-surgery and felt everything with a different Doctor for different medical issues. He held my hand and treated me like family until I fell asleep. Since the day we met he has been very verbal and patient with all of my questions, even when repeating them.
Dr Buyuk is the strength. The nurses [Montefiore Medical Center] have been good. They should reestablish the ivf classes. That part can be complicated. Maybe sell a dvd class. I have nothing much else to say so i will just say that I am in aww of the professionalism and kindness of my Doctor.... I trust him with my life and hopefully with helping me to conceive my first child at 39.... Hes the best I could have ever imagined and I used to work in obgyn.
How was your experience with Erkan Buyuk at Montefiore Medical Center?
I have known Dr. Buyuk for about a year on and off. Today I had a procedure with Anesthesia. I was very very scared as I had a bad experience many years ago Where in I awoke mid-surgery and felt everything with a different Doctor for different medical issues. He held my hand and treated me like family until I fell asleep. Since the day we met he has been very verbal and patient with all of my questions, even when repeating them. I can't express How wonderful a Human being he is and Surgeon. He also didn't have to go the possible route of other surgeries while under and we were able to do the minimal procedure required. I trust him with my life and hopefully with helping me to conceive my first child at 39. Thanks, Doc! You really are great
What's one piece of advice would you give a prospective patient of Erkan Buyuk at Montefiore Medical Center?
Hes the best I could have ever imagined and I used to work in obgyn.
During treatment, were you treated like a number or a human with Erkan Buyuk at Montefiore Medical Center?
I have known Dr. Buyuk for about a year on and off. Today I had a procedure with Anesthesia. I was very very scared as I had a bad experience many years ago Where in I awoke mid-surgery and felt everything with a different Doctor for different medical issues. He held my hand and treated me like family until I fell asleep. Since the day we met he has been very verbal and patient with all of my questions, even when repeating them. I can't express How wonderful a Human being he is and Surgeon. He also didn't have to go the possible route of other surgeries while under and we were able to do the minimal procedure required. I trust him with my life and hopefully with helping me to conceive my first child at 39. Thanks, Doc! You really are great!
Describe your experience with Montefiore Medical Center.
Dr Buyuk is the strength. The nurses have been good. They should reestablish the ivf classes. That part can be complicated. Maybe sell a dvd class. I have nothing much else to say so i will just say that I am in aww of the professionalism and kindness of my Doctor.
Describe the costs associated with your care under Erkan Buyuk at Montefiore Medical Center.
thousands.
10
Doctor
Erkan Buyuk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2015 - 2018, Successful
NPS
10
NPS
10
Age 32 - 35
1 IVF
1 Egg Freezing
1 Embryo Freezing
Male Factor
Income $100K - $199K
Teacher
2nd of 2 Docs
6 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Lieman has a great personality and has a great Mix of professionalism and compassion. You know he’s good at his job yet he also makes you feel comfortable and valued. He is Honest and blunt, in a good way. He has a great sense of humor and compassion for patients.... We jumped right to IVF with Dr. Lieman and this clinic. Right away at our consult, he explained the entire process clearly. He also explained options for different forms of estrogen and progesterone, and gave his opinion on each when I asked which was best/most effective.
There is a VERY professional medical team here. The Support staff [Montefiore Medical Center] is wonderful as well. The only thing that is a bummer (but it’s mostly everywhere, really) is that morning monitoring hours (all labs and ultrasounds) are first come first serve. The office opens at 7am but you better get there by 6am when the building opens to sit in the hallway and be within the first few patients unless Time is not an issue.
How was your experience with Harry Lieman at Montefiore Medical Center?
Dr. Lieman explains the whole process in a way that’s easy to understand. He’s calm and patient. I tend to get very anxious and cry at consults, and he was very caring. He has a great sense of humor and my husband liked him instantly as well.he is also the lead Dr at this clinic and is very professional and knowledgeable.
What's one piece of advice would you give a prospective patient of Harry Lieman at Montefiore Medical Center?
He may seem slightly intimidating and serious at first but deep down I think he’s a teddy bear. He tells it to you straight but also has a caring side. He’s a good balance for the medical field.
During treatment, were you treated like a number or a human with Harry Lieman at Montefiore Medical Center?
Dr. Lieman has a great personality and has a great Mix of professionalism and compassion. You know he’s good at his job yet he also makes you feel comfortable and valued. He is Honest and blunt, in a good way. He has a great sense of humor and compassion for patients.
Describe the protocols Harry Lieman used in your cycles at Montefiore Medical Center and their degree of success.
We jumped right to IVF with Dr. Lieman and this clinic. Right away at our consult, he explained the entire process clearly. He also explained options for different forms of estrogen and progesterone, and gave his opinion on each when I asked which was best/most effective. I ended up doing a mix of hormone injections for my egg retrieval (which went very well!! We got 25 eggs, but I think in part that’s because we are only dealing with male factor infertility). I ended up using estrogen injections and progesterone in oil (pio) injections, as he felt they were most effective. Even though I am afraid of needles I trusted his opinion!
Describe your experience with the nursing staff at Montefiore Medical Center.
There are a lot of nurses so I’ve onlt gotten to know a few of them. However they are all very sweet, understanding, and kind!
Describe your experience with Montefiore Medical Center.
There is a VERY professional medical team here. The Support staff is wonderful as well. The only thing that is a bummer (but it’s mostly everywhere, really) is that morning monitoring hours (all labs and ultrasounds) are first come first serve. The office opens at 7am but you better get there by 6am when the building opens to sit in the hallway and be within the first few patients unless Time is not an issue. I always had to get to work after monitoring so I would go early to try and be within the first few people. It’s like camping our for concert tix but otherwise if you arrive at 7 when they open, there will most likely be a wait.
Describe your experience with your monitoring appointments at Montefiore Medical Center.
First come, first serve. Office opens at 7 but building opens at 6. I would try to arrive just before 6, be one of first in buildinf and wait in the hallway to try and be spots 1-3 to know I could get our faster. If you’re on a time crunch, prepare to arrive early.
Describe the costs associated with your care under Harry Lieman at Montefiore Medical Center.
Unfortunately my insurance covers ZERO percent of IVF. We were lucky enough to get into their IVF grant program so we got *some* assistance, but otherwise it was as follows: IVF cycle (procedures, meds, tests): about $15K, FET cycle: about $4K per cycle (if out of pocket)
Describe Harry Lieman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Montefiore Medical Center.
Dr. Lieman and the lab wanted us to play it safe for the first transfer and we did just 1 embryo. When It didn’t work, he gave us the option for 1 or 2 embryos on the next transfer cycle. He did that again with our most recent one since we had a loss with 1, and we had 2 embryos take but lost 1 in the second cycle. He offers opinions and risks and makes it very clear. He takes patients case by case rather than a 1-size-fits-all approach which I like.
What specific things went wrong at Montefiore Medical Center?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Montefiore Medical Center.
This only happened ONCE but my lab results weren’t called in last week so I had to hound them. The financial office had some confusion regarding my coverage and 2 people told me diff things so that was confusing and frustrating, but it was clwarwd up.
10
Doctor
Harry Lieman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
7
NPS
5
Age 43 - 44
2 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Unexplained
Latinx
Income $200K - $499K
1st of 3 Docs
5 IVF With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Lieman was compassionate, would explain the procedures and what to expect. Called to follow up when things didn't go as planned. I put myself in his hands and as he was my first doctor, I didn't ask a lot of questions. I do wish the course of action was a explained a bit more in depth....He had recommended starting IVF from the start, I hesitated and asked to start with an IUI.... I did a standard hyper-stimulation protocol with gonal-f menopur, ovidrel, cetrotide for trigger.
The strength came from the Dr. Lieman himself, and in retrospect his approach to dealing with someone my age....The weakness of this clinic unfortunately came from the nursing staff and the administration personal of the office....The phlebotomists were very friendly, however the monitoring patients were not always streamlined through. I once had to wait an hour before someone asked what I was there to do, although, I had signed myself in specifically for monitoring.
How was your experience with Harry Lieman at Montefiore Medical Center?
Dr. Lieman was compassionate, would explain the procedures and what to expect. Called to follow up when things didn't go as planned. I put myself in his hands and as he was my first doctor, I didn't ask a lot of questions. I do wish the course of action was a explained a bit more in depth.
What's one piece of advice would you give a prospective patient of Harry Lieman at Montefiore Medical Center?
There is a barrier put up by the nursing staff to get to Dr. Lieman. You really have to push to talk with him directly.
During treatment, were you treated like a number or a human with Harry Lieman at Montefiore Medical Center?
There was a nurse assigned to my case and the phlebotomy staff was very friendly, got to know you, and always were warm and thoughtful.
Describe the protocols Harry Lieman used in your cycles at Montefiore Medical Center and their degree of success.
He had recommended starting IVF from the start, I hesitated and asked to start with an IUI. Quite frankly, I was so new to the process and had not done a lot of research at that point that I didn't know the questions to ask and he did not really give me any rationale for the protocol that was used. I did a standard hyper-stimulation protocol with gonal-f menopur, ovidrel, cetrotide for trigger. I had a 3 day embryo transfer after my first IVF cycle. Negative at pregnancy test.
Describe your experience with your nurse at Montefiore Medical Center. (Assigned nurse: Alison)
My direct nurse took more pleasure of educating me about the drugs and where I should and should not buy them, then she did more about helping me solve problems. Most of the time, she just came off arrogant and belittling. One of the main reason I left this clinic was because of the nursing staff in general. One berated me as to my request to do monitoring at the same hospital at a different location-she proceeded to tell me, that I should not have chosen that clinic.
Describe your experience with Montefiore Medical Center.
The strength came from the Dr. Lieman himself, and in retrospect his approach to dealing with someone my age. He really followed the most up to date course of action for an older patient. The weakness of this clinic unfortunately came from the nursing staff and the administration personal of the office. You are in contact with these people more than you are your doctor and expect that you are treated with respect and dignity, I did not feel that and at the end of my first IVF cycle I left as soon as I could.
Describe your experience with your monitoring appointments at Montefiore Medical Center.
The phlebotomists were very friendly, however the monitoring patients were not always streamlined through. I once had to wait an hour before someone asked what I was there to do, although, I had signed myself in specifically for monitoring.
Describe the costs associated with your care under Harry Lieman at Montefiore Medical Center.
The costs were high but mostly covered under my personal insurance. The medication is mostly what I had to pay for out of pocket. It is very expensive, and has the least coverage under most insurance plans. I had no idea there were alternative avenues-nor was I told to even try, even though I asked my nurse. I had asked about IVFmeds.com, my nurse told me she didn't know who they were and asked the other nurses if they knew what I was talking about. She then proceeded to tell me that I should be careful because you never know what you're getting. I can say they were just fine and at 1/3 the cost, a great alternative. Also, this clinic WOULD not send me a copy of the prescriptions to my email (NY). My second clinic provided me with an email of the prescriptions I needed before I started my cycle and I was able to get them in Europe for a fraction of the cost.
What specific things went wrong at Montefiore Medical Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Montefiore Medical Center.
My first IVF cycle got turned into an IUI cycle because the results for that days blood work was conveyed too late to get the medication needed. The medication needed got added to the protocol and had not been called in by the nurses. I didn't find out until a few hours before I was suppose to trigger. Also the financial person assigned to my case had given me the wrong cap limits and I had to do my own leg work with my INS carrier to find out specifics. I stress this to any new patient-talk to your INS company and find out exact benefits before you start any treatment. Call and ask if there is a specialty pharmacy for your coverage and ask to see if it is only home delivery-this takes a lot of coordination with your nursing team.
7
Doctor
Harry Lieman
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
5
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
2013 - 2017, Successful
NPS
7
NPS
8
Age 32 - 36
5 IUI
Male Factor
PCOS
European
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Neutral
Successful
I fully trust in his [Dr. Harry Lieman] expertise. He was friendly and thorough. He listened to our concerns and we had an honest conversation about our plan. He was very positive that we'd get pregnant. It took some time, but we got there...Ask questions. Don't be afraid to be thorough. If you want to be more aggressive with treatment, bring it up. If you have concerns about your reamtnet, discuss it with him. He is very open to suggestions and your opinions.
The office staff [at Montefiore Medical Center] is very professional and friendly. Monitoring times leave much to be desired. It would be nice if the office opened earlier for monitoring appts. Since it's first come first serve...When I had to have a D&C I was scheduled for an appt. at the other clinic. I thought I was going in for a D&C but it was just an appt. to discuss my options. My clinic failed to properly explain the process to me.
How was your experience with Harry Lieman at Montefiore Medical Center?
I fully trust in his expertise. He was friendly and thorough. He listened to our concerns and we had an honest conversation about our plan. He was very positive that we'd get pregnant. It took some time, but we got there.
What's one piece of advice would you give a prospective patient of Harry Lieman at Montefiore Medical Center?
Ask questions. Don't be afraid to be thorough. If you want to be more aggressive with treatment, bring it up. If you have concerns about your reamtnet, discuss it with him. He is very open to suggestions and your opinions.
During treatment, were you treated like a number or a human with Harry Lieman at Montefiore Medical Center?
He listened to our concerns and was open/flexible to our wants when it came to treatment.
Describe the protocols Harry Lieman used in your cycles at Montefiore Medical Center and their degree of success.
We started with clomid to seeniffitnwould help menovukaye more regularly. When they didn't work we moved on to clomid with IUI. When they didn't work after 2 rounds, I asked to try femara and IUI. When they did t work I wanted to get more aggressive with my treatment and he suggested trying injectable medications with IUI. We got pregnant using the injectables and IUI.
Describe your experience with the nursing staff at Montefiore Medical Center.
For the most part the nurses were professional and kind. It would be nice to be assigned a specific nurse to email questions to etc.
Describe your experience with Montefiore Medical Center.
The office staff is very professional and friendly. Monitoring times leave much to be desired. It would be nice if the office opened earlier for monitoring appts. Since it's first come first serve.
Describe the costs associated with your care under Harry Lieman at Montefiore Medical Center.
My insurance covered most procedures and medication this far.
What specific things went wrong at Montefiore Medical Center?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at Montefiore Medical Center.
When I had to have a D&C I was scheduled for an appt. at the other clinic. I thought I was going in for a D&C but it was just an appt. to discuss my options. My clinic failed to properly explain the process to me.
7
Doctor
Harry Lieman
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Adaptability
4 of 5
8
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
6
NPS
7
Age 38 - 39
6 IUI
Endometriosis
PCOS
Tubal Blockage
European
Income $50K - $99K
Marketer or PR
2nd of 3 Docs
Doesn't Recommend
Neutral
Unsuccessful
Clomid and ovadrell for iui [treatment with Dr. Lieman]...At first he was compassionate about the trauma of infertility. However once we knew my tubes were blocked and it was clear we had reached the end of the road he was dismissive. He offered no guidance for the treatment of my illnessese once reproduction was off the table...Clearly very knowledgeable as a clinician. Not sure I'd have another surgery with him. I was left with significant scar tissue and felt my questions about complications post surgery were dismissed without consideration.
I had no IVF coverage and was quoted over $16000 with meds [at Montefiore Medical Center]...Strengths: clean, organized, timely. Weakness: if a doctor gives instructions that are outside routine it is a challenge to get them followed sometimes. Also if you don't show up for morning monitoring very early it can be a very long wait...They [nurses] were all sweet and compassionate. When one called to give me negative results and I got emotional she called back later to see if I was ok.
How was your experience with Harry Lieman at Montefiore Medical Center?
Clearly very knowledgeable as a clinician. Not sure I'd have another surgery with him. I was left with significant scar tissue and felt my questions about complications post surgery were dismissed without consideration.
What's one piece of advice would you give a prospective patient of Harry Lieman at Montefiore Medical Center?
Educate yourself about all options and be an advocate for yourself.
During treatment, were you treated like a number or a human with Harry Lieman at Montefiore Medical Center?
At first he was compassionate about the trauma of infertility. However once we knew my tubes were blocked and it was clear we had reached the end of the road he was dismissive. He offered no guidance for the treatment of my illnessese once reproduction was off the table. He also waited over a year to give me access to a wait list for IVF grants after I first asked about it, and the list itself is more than two years long.
Describe the protocols Harry Lieman used in your cycles at Montefiore Medical Center and their degree of success.
Clomid and ovadrell for iui
Describe your experience with the nursing staff at Montefiore Medical Center.
They were all sweet and compassionate. When one called to give me negative results and I got emotional she called back later to see if I was ok.
Describe your experience with Montefiore Medical Center.
Strengths: clean, organized, timely. Weakness: if a doctor gives instructions that are outside routine it is a challenge to get them followed sometimes. Also if you don't show up for morning monitoring very early it can be a very long wait.
Describe the costs associated with your care under Harry Lieman at Montefiore Medical Center.
Just standard co-pays, except weekend monitoring was extra. I had no IVF coverage and was quoted over $16000 with meds
Describe Harry Lieman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Montefiore Medical Center.
Na
What specific things went wrong at Montefiore Medical Center?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Montefiore Medical Center.
I had to remind them monthly to call in meds. I had to fight to get blood work that my Dr requested because it wasn't routine. One time test results were not disclosed.
6
Doctor
Harry Lieman
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
9
NPS
10
Age 33 - 34
1 IUI
Tubal Blockage
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
The doctor [Lieman] is very willing to listen, and professional in his voice. He spends the time to listen to your concerns and ensures to answer any questions you have. I felt very comfortable in bringing up topics and questions. He has never made me feel silly or uncomfortable for asking ... I am a unique case. He was able to identify a diagnosis I had yet to receive. I went through abdominal ultrasounds, a hsg exam, MRI and this week I am scheduled for a laparoscopic hysteroscopy.
In a large multi doctor practice [Montefiore Institute], you can feel lost. I never felt lost even though there were a myriad of nurses. Even when meeting another new nurse, they were always welcoming. A potential weakness would be the lack of consistency due to this, however I feel as if they have addressed this with their warm, welcoming demeanor...cheduling can be difficult. They are fitting appointments into a larger puzzle which does not always fit into your own personal scheduling puzzle.
How was your experience with Harry Lieman at Montefiore Medical Center?
The doctor is very willing to listen, and professional in his voice. He spends the time to listen to your concerns and ensures to answer any questions you have. I felt very comfortable in bringing up topics and questions. He has never made me feel silly or uncomfortable for asking .
What's one piece of advice would you give a prospective patient of Harry Lieman at Montefiore Medical Center?
He is a professional and he has been doing this for many, many years. I feel 100% confident and comfortable deferring to his medical expertise
Describe the protocols Harry Lieman used in your cycles at Montefiore Medical Center and their degree of success.
I am a unique case. He was able to identify a diagnosis I had yet to receive. I went through abdominal ultrasounds, a hsg exam, MRI and this week I am scheduled for a laparoscopic hysteroscopy. I went through 1 round of iui with Dr Lieman.
Describe your experience with the nursing staff at Montefiore Medical Center.
In a large multi doctor practice, you can feel lost. I never felt lost even though there were a myriad of nurses. Even when meeting another new nurse, they were always welcoming. A potential weakness would be the lack of consistency due to this, however I feel as if they have addressed this with their warm, welcoming demeanor.
Describe your experience with Montefiore Medical Center.
Scheduling can be difficult. They are fitting appointments into a larger puzzle which does not always fit into your own personal scheduling puzzle. But you make it work. They have A great morning appointment system for blood work and ultra sounds for the working person
Describe the costs associated with your care under Harry Lieman at Montefiore Medical Center.
It's all about your health insurance. My health insurance provides for a $0 copay. 100% coverage for iuis. My out of pocket expenses were lab copays and medications.
Describe Harry Lieman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Montefiore Medical Center.
We didn't get that far yet
9
Doctor
Harry Lieman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2017, Successful
NPS
10
NPS
10
Age 30 - 34
2 IUI
Unexplained
European
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
From the start of my journey Dr. Buyuk was very informative and caring. He truly cares about his patients and makes them feel very comfortable. He respones to emails very quickly.... I had a dye test done to make sure my ovaries weren't blocked. My husbands sperm count was checked. I don't remember how much injections I had. The first cycle I did in 2013 was a successful pregnancy, the second cycle in 2017 I had to stop because of polyps, 3rd cycle in june of 2017 ended up negative.
All of the staff [at Montefiore] are very nice and after awhile of going they all began to know me by name. One of the secretaries always wished me good luck. The billing department goes over what your insurance does and doesn't cover. The one thing I don't like is that if you're not caught up on your bill they will not let you finish your cycle. We're stressed enough you'd think they'd let you finish and than worry about payments.
How was your experience with Erkan Buyuk at Montefiore Medical Center?
From the start of my journey Dr. Buyuk was very informative and caring. He truly cares about his patients and makes them feel very comfortable. He respones to emails very quickly. I don't have anything negative to say.
What's one piece of advice would you give a prospective patient of Erkan Buyuk at Montefiore Medical Center?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Erkan Buyuk at Montefiore Medical Center?
Dr. B and all of his staff are very caring and attentive.
Describe the protocols Erkan Buyuk used in your cycles at Montefiore Medical Center and their degree of success.
I remember getting a lot of blood work done. I had a dye test done to make sure my ovaries weren't blocked. My husbands sperm count was checked. I don't remember how much injections I had. The first cycle I did in 2013 was a successful pregnancy, the second cycle in 2017 I had to stop because of polyps, 3rd cycle in june of 2017 ended up negative.
Describe your experience with the nursing staff at Montefiore Medical Center.
The nurses were very nice and caring. They explained everything to me. They returned my phone calls in a timely matter.
Describe your experience with Montefiore Medical Center.
All of the staff are very nice and after awhile of going they all began to know me by name. One of the secretaries always wished me good luck. The billing department goes over what your insurance does and doesn't cover. The one thing I don't like is that if you're not caught up on your bill they will not let you finish your cycle. We're stressed enough you'd think they'd let you finish and than worry about payments.
Describe the costs associated with your care under Erkan Buyuk at Montefiore Medical Center.
iui procedure was less than $400, injections was about $1100 for the amount I was prescribed. All of the blood work and any other test were based on what my insurance covered
10
Doctor
Erkan Buyuk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
2014 - 2015, Unknown Success
NPS
9
NPS
9
Age 42 - 43
2 IUI
Black or African-American
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Very caring and understanding to your needs as a patient , he's [Dr. Buyuk] also very detailed in explaining whatever issues you have to you.
My care team [at Montefiore] got to know me on an individual basis and they were all concerned about my case and the outcome. They always assured me each time I went to keep my hopes up high because I would definitely achieve a pregnancy sooner than I expect.
How was your experience with Erkan Buyuk at Montefiore Medical Center?
Very caring and understanding to your needs as a patient , he's also very detailed in explaining whatever issues you have to you. I believe he's a well experienced doctor in his field and would highly recommend him to anyone with infertility issues.
What's one piece of advice would you give a prospective patient of Erkan Buyuk at Montefiore Medical Center?
Always ensure you ask every bit of question you have concerning your infertility and I can assure that he's always ready to answer and would be willing to proffer solutions and use his professional expertise to solve such problem.
During treatment, were you treated like a number or a human with Erkan Buyuk at Montefiore Medical Center?
My care team got to know me on an individual basis and they were all concerned about my case and the outcome.Overall, I would say they had a good relationship with me.
Describe your experience with the nursing staff at Montefiore Medical Center.
They always assured me each time I went to keep my hopes up high because I would definitely achieve a pregnancy sooner than I expect.
9
Doctor
Erkan Buyuk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unknown Success
NPS
10
NPS
10
Age 46 - 47
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Lieman was a good communicator, he was patient with my questions and explained my options. Although my end result was not what I wanted, I will be trying again and he will be my Doctor. I started with him and would like to end treatment with him...When able to speak with the doctor, I was always met with warmth.
The [Montefiore Medical Center] clinic was clean in appearance and followed Covid protocol. The bathrooms were also sanitary and there were paper towels and toilet paper. The rooms were also clean and everything had a plastic covering to keep things sterile...I only had a primary nurse for the transfer but she was awesome! Very soft spoken, caring, compassionate.
How was your experience with Harry Lieman at Montefiore Medical Center?
Dr. Lieman was a good communicator, he was patient with my questions and explained my options. Although my end result was not what I wanted, I will be trying again and he will be my Doctor. I started with him and would like to end treatment with him.
What's one piece of advice would you give a prospective patient of Harry Lieman at Montefiore Medical Center?
Come prepared with al your questions!
During treatment, were you treated like a number or a human with Harry Lieman at Montefiore Medical Center?
When able to speak with the doctor, I was always met with warmth.
Describe the protocols Harry Lieman used in your cycles at Montefiore Medical Center and their degree of success.
I was grateful that I was only on few medications for an embryo transfer. It was just estrogen and progesterone. I had no symptoms or ill feelings with either.
Describe your experience with your nurse at Montefiore Medical Center. (Assigned nurse: Tammy G)
I only had a primary nurse for the transfer but she was awesome! Very soft spoken, caring, compassionate.
Describe your experience with Montefiore Medical Center.
The clinic was clean in appearance and followed Covid protocol. The bathrooms were also sanitary and there were paper towels and toilet paper. The rooms were also clean and everything had a plastic covering to keep things sterile.
Describe the costs associated with your care under Harry Lieman at Montefiore Medical Center.
The treatment was package into one big price. Medicine was separate, but not too costly. An initial IV sonogram was also separate and a bit costly.
Describe Harry Lieman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Montefiore Medical Center.
I wish we could have discussed how many embryos were to be transferred. I was not expecting just one, I had hoped perhaps 2 or 3. It was costly and took me much time to save up for this for just one.
What specific things went wrong at Montefiore Medical Center?
  • Failed to call with results
Describe the specific things that went wrong at Montefiore Medical Center.
It wasnt horrible, a staff member forgot to call and let me know if I was starting a cycle of medicine.
10
Doctor
Harry Lieman
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 34 - 35
Tubal Blockage
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Staci Pollack is very knowledgeable and understanding. She takes her time in explaining every step of the process and realistic expectations...I am at the initial phase at this time and due to Covid19 I am not able to move forward at this time...calls to check on your progress and next step... looks at your overall health and not just what your chart states
the [Montefiore Medical Center ] staff are very knowledgeable and provided detailed next step strategies...clinic opens as early as 7am which is a positive so that I can get to work by 9am after a visit. Most procedures and testing can be done on site and no need for outside referrals...My consultations and testings so far have been covered by insurance...
How was your experience with Staci Pollack at Montefiore Medical Center?
The only negative I have is setting up the initial consultation. I had to wait about 2 months to get an appt. But after that, it has been a good journey with her so far. She follows up with you. She performs some of the diagnoatic testing herself which was surprising.
What's one piece of advice would you give a prospective patient of Staci Pollack at Montefiore Medical Center?
She is an amazing doctor. She is thorough, so yoh may need to have multiple tests done before movung forward.
During treatment, were you treated like a number or a human with Staci Pollack at Montefiore Medical Center?
Dr. Pollack is very knowledgeable and understanding. She takes her time in explaining every step of the process and realistic expectations. She is a true doctor. Someone who calls to check on your progress and next step. Someone who looks at your overall health and not just what your chart states.
Describe the protocols Staci Pollack used in your cycles at Montefiore Medical Center and their degree of success.
I am at the initial phase at this time and due to Covid19 I am not able to move forward at this time.
Describe your experience with the nursing staff at Montefiore Medical Center.
Very knowledgeable and provided detailed next step strategies
Describe your experience with Montefiore Medical Center.
The clinic opens as early as 7am which is a positive so that I can get to work by 9am after a visit. Most procedures and testing can be done on site and no need for outside referrals. The staff are friendly and provide assistance when needed. There is also an online portal where you can view your test results and ask questions
Describe the costs associated with your care under Staci Pollack at Montefiore Medical Center.
My consultations and testings so far have been covered by insurance. I have not reached to the next level as yet
10
Doctor
Staci Pollack
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 42
Endometriosis
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Lieman] was very attentive and calm during appointment.He was patient and compassionate and trustworthy..He was professional and I was blessed to have him as a doctor.He handled my issues with care and I really appreciate that ... I had ivf done.i had to take some hormonal drugs for the eggs to mature and after that it was retrieved.
staffs [at Montefiore Medical Center] are Nice.They are ready to answer Any question that you have. They were there to take care of me rvery step of the way.The nurses are exceptional in their follow ups making sure my care was total. ... [The nursing staff] They were very understanding and caring ... I had ivf done.i had to take some hormonal drugs for the eggs to mature and after that it was retrieved.
How was your experience with Harry Lieman at Montefiore Medical Center?
He was very attentive and calm during appointment.He was patient and compassionate and trustworthy..He was professional and I was blessed to have him as a doctor.He handled my issues with care and I really appreciate that
What's one piece of advice would you give a prospective patient of Harry Lieman at Montefiore Medical Center?
He is very good at what he does.He knows how to connect with you.He communicate with warmth that will melt your hearts
During treatment, were you treated like a number or a human with Harry Lieman at Montefiore Medical Center?
He was compassionate and ready to explain all options patiently.Answer any question any time you called
Describe the protocols Harry Lieman used in your cycles at Montefiore Medical Center and their degree of success.
I had ivf done.i had to take some hormonal drugs for the eggs to mature and after that it was retrieved.
Describe your experience with your nurse at Montefiore Medical Center. (Assigned nurse: Gil )
They were very understanding and caring
Describe your experience with Montefiore Medical Center.
staffs are Nice.They are ready to answer Any question that you have. They were there to take care of me rvery step of the way.The nurses are exceptional in their follow ups making sure my care was total.
Describe the costs associated with your care under Harry Lieman at Montefiore Medical Center.
$10,000
10
Doctor
Harry Lieman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5
2016, Unknown Success
NPS
8
NPS
7
Age 33
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $50K - $99K
Teacher
1st of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Illions [switched clinics] during the course of my treatment but overall was very professional. He also set up a plan every time I saw him. My tubal blockage was discovered by him. I felt very comfortable expressing my concerns with him. He created a treatment plan according to my needs...He is very truthful with his patients
[Montefiore Medical Center] Initial appointment is hard but once you become their patient it is easy to get appointment. The wait time is good. The office is clean and presentable. They have weekend appointment for working professional. There is a lots of parking space...[nurse] She will also call to let me know about following ups and helped my schedule most of my appointment
How was your experience with Edward Illions at Montefiore Medical Center?
Dr. Illions retired during the course of my treatment but overall was very professional. He also set up a plan every time I saw him. My tubal blockage was discovered by him. I felt very comfortable expressing my concerns with him. He created a treatment plan according to my needs
What's one piece of advice would you give a prospective patient of Edward Illions at Montefiore Medical Center?
I will say be honest with him and tell him everything concerning your health history
During treatment, were you treated like a number or a human with Edward Illions at Montefiore Medical Center?
He is very kind and professional. He is very truthful with his patients
Describe your experience with your nurse at Montefiore Medical Center. (Assigned nurse: Christina)
She will also call to let me know about following ups and helped my schedule most of my appointment
Describe your experience with Montefiore Medical Center.
Initial appointment is hard but once you become their patient it is easy to get appointment. The wait time is good. The office is clean and presentable. They have weekend appointment for working professional. There is a lots of parking space.
Describe the costs associated with your care under Edward Illions at Montefiore Medical Center.
I didn’t get bills because it was covered by my insurance
8
Doctor
Edward Illions
NPS
Humanity
5 of 5
Communication
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Montefiore Medical Center
Hartsdale
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5