Describe your experience with Nashville Fertility Center.
It was initially hard for me to schedule a new patient appointment. I had to leave a message, someone would call me back and if I didn't answer, it would take another day to receive a call back. It took about a month to get in the books. Once in, the office staff are courteous, booking appointments was easy. They are a well oiled machine. They were great with scheduling changes and I typically got the appointment times I wanted. My only real complaint is the billing department - I was told different information depending on who I spoke with. I had email communication with one person and was told I was mistaken by another until I showed the email. The regular billing department acted like a collections agency. I had a largish credit on my account and a small outstanding balance for the lab and the woman was sold rude when I met with her. When I pointed out that they owed me more money than I owed they and asked why don't you just apply some of the credit to the balance which is what ended up happening but apparently they needed my permission to move the money. It ended up being a big to do when it need not be.
During treatment, were you treated like a number or a human with Glenn Weitzman at Nashville Fertility Center?
Everyone in the office knew me by name and made me feel welcome and at ease. I met with my doctor on several occasions, he took time to answer my questions and thoroughly explain recommendations. We changed protocols after my first transfer resulted in a miscarriage. Dr. Weitzman listened to me, my concerns and our next protocol reflected our conversation. Andie, my nurse was an advocate for me. She was in frequent communication with me, gave me the information I needed and often anticipated my questions.
Describe your experience with your nurse at Nashville Fertility Center. (Assigned nurse: Andie Sporck)
Andie is amazing. I do not think I would have gotten through the IVF journey without her. She is the perfect balance of warm, caring and methodical. Andie has a unique ability to adapt to what a patient needs from her. I sought to understand and she would share, this is what we are hoping to see, these are the hormone levels we want. These are our specific goals for XYZ, this is what we will do if we don't meet those goals, etc. It is a complex process and she has a unique ability to simplify it and break it into bite size pieces. She has a great energy and our days when I was feeling hopeless, she helped give me hope. She was my advocate every step of the way. She is the utmost professional yet invested in her patients. We had agreed that she would leave a message if she couldn't reach me to tell me the results of my pregnancy test. She was so excited to tell me it was positive that she left a message to call her back so she could tell me directly. She really is incredible.
What specific things went wrong at Nashville Fertility Center?
- Provided conflicting information
How was your experience with Glenn Weitzman at Nashville Fertility Center?
Dr. Weitzman is very knowledgeable, experienced and willing to work with his patients. He has a dry wit and his sense of humor gets exposed over time. He will go deep or stay shallow in terms information shared. We had very involved conversations when I wanted additional explanation and others only scratched the surface because I didn't need beyond the basics. My perception is that his default is to not overwhelm people with information but is happy to provide more when asked. By nature, I am analytical, curious and inquisitive and he was a perfect fit for me. He was proactive in adjusting my protocols when we didn't see the expected results. Based on my age, the recommendation was one protocol one for which I had limited success. We discussed, he was open minded about exploring alternative options. He listened to my concerns and included my input in the next protocol. He was compassionate throughout my journey and called me after lows and highs. He called after my son was born and I saved the voicemail because it was such a lovely message and he was thrilled when I stopped by to visit with my son. Dr. Weitzman is reserved and not overtly warm and fuzzy, that said, he cares deeply and I got the sense that he sincerely wanted us to become parents and would do whatever he could to make that happen.
What's one piece of advice would you give a prospective patient of Glenn Weitzman at Nashville Fertility Center?
Be prepared, know what you need from Dr. Weitzman and be ready to articulate it. He will meet you where you are. If you need a doctor to coddle you, Dr. Weitzman may not be the best fit. If you want someone who caring, purposeful and will be honest and direct, he is excellent.
Describe the protocols Glenn Weitzman used in your cycles at Nashville Fertility Center and their degree of success.
I don't remember specifics. I had endometriosis and fibroids which caused general health issues for me. While I don't know if my infertility was linked to this, I did have surgery to have them removed before I started IVF. My first cycle was a fresh transfer. I had just turned 39 so I was put on an high stimulation protocol (high dose of Gonal F) combined with Menapur - thought was try to get many eggs - all about quantity. Had an Ovidril trigger. We only retrieved 6-7 mature eggs, a couple progressed much more rapidly than the rest and threw off the cycle. We had 2 eggs fertilize and transferred both on Day 3. One implanted, one did not and I miscarried at 8 weeks. I had a D&C so we could do genetic testing on the remains and learned that a live birth would not have been possible. Waited several months and then did similar protocol with some changes to try to address the eggs that matured more quickly. We opted for PGS this round. Similar results as first, 2 embryos made it to Day 5 and were tested, 1 was viable. We started planning for a transfer which would have occurred a few months before my 40th birthday. I met with Dr. Weitzman to discuss what happens post 40. My concern was we have 1 frozen embryo, worst case it doesn't implant and we are starting over with another round closer to or after 40. Dr. Weitzman's response was the difference between 39 years, 9 months and 40 year, 2 months isn't that significant that he was concerned with best case - that it did implant and I got pregnant, had a baby and then at 42 or 43 I wanted another child and at that point, there were no options. Based on that discussion I decided to do one more retrieval but we opted for a minimal stimulation protocol. This was based on the limited number of eggs retrieved and the continued issue that 1 or 2 eggs matured faster than the other cohorts. The rationale was quality over quantity with a goal of 1 or 2 high quality eggs. Ironically, we retrieved 6 mature eggs in this cycle same as previous. However 5 fertilized and all 5 made it to Day 5 and were PGS. Two were genetically viable. We transferred my single best embryo from the 2 rounds which resulted in a healthy, full term birth. I now have a one year old and appreciate the forward planning as I am approaching my 42 birthday and would like to have another child and am happy knowing that we have 2 frozen embryos to try to achieve that wish.
Describe the costs associated with your care under Glenn Weitzman at Nashville Fertility Center.
I don't remember. We were self pay for most of the treatments and I had some secondary insurance coverage that covered a small part.
Describe Glenn Weitzman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nashville Fertility Center.
We discussed this at length and Dr. Weitzman strongly recommended a single embryo transfer with our PGS embryos. I toyed with the idea of 2 because twins seemed efficient to me (at the time). Dr. Weitzman and I discussed probability for 1 versus 2 and the increased risks that multiples bring. Based on that conversation we did opt for a single transfer. I am so thankful I had a singleton - I had an easy pregnancy, carried full term and I cannot imagine having twins. We did transfer 2 embryos when I had my first fresh cycle and that was due to them being Day 3 and non-PGS. In general I remember discussing the various factors - cycle type, PGS, non-PGS, mother's age, etc and there was a recommendation for SET or MET based on those factors.