Naval Medical Center Portsmouth

Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708
866-645-4584
On a scale from 0-10, how likely are you to recommend Naval Medical Center Portsmouth to a friend?
Neutral: 18
1 assessment
  • 0% Strongly recommend (9-10)
  • 100% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
1 assessment
8
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
8
Portsmouth clinic [Naval Medical Center] is very nice and has great equipment but Langley doesn't even compare. Portsmouth's clinic is also in an area of the hospital that feels a little more quiet and set aside but Langley is not this way... The nurse at Portsmouth Naval is great but the same can't be said for the various ones at Langley.... I wish there could be more protocol on specific locations and she worked in one location. The communication with The Jones Institute could be better as we didn't have the paperwork the first time due to we didn't get it from the clinic the day before. I feel like the strategies and if thkngs arent happening positively then doing something different the next time.
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Age
35 - 36
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
8
Describe your experience with Naval Medical Center Portsmouth.
Portsmouth clinic is very nice and has great equipment but Langley doesn't even compare. Portsmouth's clinic is also in an area of the hospital that feels a little more quiet and set aside but Langley is not this way
During treatment, were you treated like a number or a human with Trimble Spitzer at Naval Medical Center Portsmouth?
With military medicine sometimes there is a feeling of being a number. Dr Spitzer has been great though and has thoroughly explained things through the process and always answered any questions we've had.
Describe your experience with the nursing staff.
The nurse at Portsmouth Naval is great but the same can't be said for the various ones at Langley.
How was your experience with Trimble Spitzer at Naval Medical Center Portsmouth?
There could haven been a bit more communication on different aspects of procedures during different phases. Other than that Dr Sputzer has been great. I've seen others have complaints about her bed side manner not being good but I haven't experienced anything like that.
What's one piece of advice would you give a prospective patient of Trimble Spitzer at Naval Medical Center Portsmouth?
Ask questions if you have any while you're in the office.
Describe the protocols Trimble Spitzer used in your cycles at Naval Medical Center Portsmouth and their degree of success.
I wish there could be more protocol on specific locations and she worked in one location. The communication with The Jones Institute could be better as we didn't have the paperwork the first time due to we didn't get it from the clinic the day before. I feel like the strategies and if thkngs arent happening positively then doing something different the next time.
Describe the costs associated with your care under Trimble Spitzer at Naval Medical Center Portsmouth.
With Tricare we are so far responsible for the sperm washing. There will be higher costs associated with IVF.
Describe Trimble Spitzer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Naval Medical Center Portsmouth.
This hasn't been discussed but is potentially next step.
8
Doctor
Trimble Spitzer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Naval Medical Center Portsmouth
Portsmouth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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