Describe your experience with Nevada Fertility Institute.
The strengths are compassion and ease of scheduling. Everyone is so kind and they are all very friendly. They remember your name and treat you like friends when interacting with you.
It's also very easy to get in for an appointment and move things along smoothly.
One opportunity I've seen is wait time. Sometimes we had to wait a while after our appointment time but it was never anything awful.
During treatment, were you treated like a number or a human with Cindy Duke at Nevada Fertility Institute?
From day one Dr. Duke was warm and inviting. She spoke to me kindly and showed compassion when discussing my diagnosis and the side effects that come along with PCOS. She assured me that the issues I've experienced weren't my fault and that was a first for me since other doctors had been very cold about my weight and the other issues that come with it. Dr. Duke spent time with me answering questions and never rushed any consults or appointments I've had with her.
Describe your experience with the nursing staff.
I interacted with a few different nurses. They were extremely kind and compassionate when speaking with me. They were easy to communicate with but from time to time difficult to get a hold of. When my medication changed the nurse drove 30 minutes to my home to get me the correct medication which amazed me! They were very accommodating when adjusting to changes and went above and beyond to make sure things went smoothly.
What specific things went wrong at Nevada Fertility Institute?
- Failed to call in prescriptions to pharmacy
How was your experience with Cindy Duke at Nevada Fertility Institute?
I did have questions from time to time that weren't answered before leaving and that required me to call and ask for clarification. My medication was switched with no explanation from the doctor and the communication for this came from my nurse, this was the only hiccup I ran into and it was easily fixed and discussed just after the fact.
Dr. Duke was always optimistic and kind when working with my husband and I. She takes time to speak to you about concerns and risks and she speaks to you like you are knowledgeable and allows you to ask questions without being frustrated in you asking.
What's one piece of advice would you give a prospective patient of Cindy Duke at Nevada Fertility Institute?
Just ask questions. If you are unsure about what is happening or why, ask. You can discuss multiple options with her and she will give you her honest opinion. Don't be afraid to discuss treatment options she is open to many and very knowledgeable.
Describe the protocols Cindy Duke used in your cycles at Nevada Fertility Institute and their degree of success.
I started with letrozole 7.5 mg CD 3-7 and started estrace 2mg twice a day starting on CD 9. We were initially prescribed a different trigger but it changed the night of the trigger to preglyn 10,000. Endometrin 100mg twice a day starts two days after IUI
Describe the costs associated with your care under Cindy Duke at Nevada Fertility Institute.
Our IUI with monitoring was $1,300. Our medication cost another $500 and we are still being billed for some bloodwork through our insurance.