Describe your experience with New England Fertility Institute.
They don’t communicate well with one another. And the finance department is a bit chilly in their responses. But they are tech savvy and their portal works well. Some of the nurses are very very compassionate. When things are trying they are encouraging. Their billing is wacky and it seems as though they don’t always keep track of when and what they are charging.
During treatment, were you treated like a number or a human with Hyacinth Nicole Browne at New England Fertility Institute?
Her bedside manner is so compassionate. She takes to time to throughly explain things. She also is helpful in providing great articles to read. She has been my biggest cheerleader while setting realistic expectations.
Describe your experience with the nursing staff.
They are okay, but not as good as good as Dr. Browne.
What specific things went wrong at New England Fertility Institute?
- Lost appointments
- Failed to call with results
- Failed to inform you of changes in protocol
- Provided conflicting information
- Failed to convey critical information
- Canceled a cycle due to clinic error
How was your experience with Hyacinth Nicole Browne at New England Fertility Institute?
She is clear and focused. She always seems as committed as the first time I met her to help me have a child. It seems as though it is truly her life’s work. She explains all the risks. And is willing to shift when new information arises in my treatment.
What's one piece of advice would you give a prospective patient of Hyacinth Nicole Browne at New England Fertility Institute?
Always speak directly to her.
Describe the protocols Hyacinth Nicole Browne used in your cycles at New England Fertility Institute and their degree of success.
I don’t remember them all..
Describe your experience with your monitoring appointments at New England Fertility Institute.
It was VIP treatment. No wait.
Describe the costs associated with your care under Hyacinth Nicole Browne at New England Fertility Institute.
$25,000 for a whole Cycle.
$895 for a visit with blood and ultrasound.
Describe Hyacinth Nicole Browne's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New England Fertility Institute.
She is willing to do untested multiple embryo transfer as well as up to two tested embryos