New Hope Fertility Center

4 doctors work here

Rated 7.4
Strongly recommend: 53%Neutral: 20%Don't recommend: 27%7.4
53% strongly recommend
112 reviews
Operations
8.2
8.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.5
7.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6
6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
5,054
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

New York
4 Columbus Circle
New York, NY 10019
(212) 517-7676

56 patient reviews filtered by:

Clear Filters
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
7
9
Age 35 - 36
4 IUI
2 IVF
PCOS
Poor Egg Quality
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Neutral
Strongly Recommends
Successful
Dr. Zhang was always very honest and candid in our conversations and always added some humor into our conversations which I appreciated...I liked the conservative approach that he took and always made sure I felt comfortable with the protocol before proceeding...appreciated that he canceled one transfer cycle when he didn’t think that it would be successful instead of just going for it. But he also gave me the option to continue if I wanted.
They [New Hope Fertility Center] are very organized and the office runs efficiently from check in to when you’re called back. They have a screen that lets you know where you should be when which I preferred over people yelling into a lobby. The people at the front desk always greeted everyone warmly and I always felt welcome...Most communication happens through the nurses via email but they are always available to talk on the phone if you would prefer...
How was your experience with John Zhang at New Hope Fertility Center?
It is very obvious that Dr. Zhang is extremely knowledgeable and competent as a doctor. I very much appreciated his candor and the humor he infused in our conversations. He always took the time to explain everything to me and made sure I understood everything before moving on. I appreciated that he canceled one transfer cycle when he didn’t think that it would be successful instead of just going for it. But he also gave me the option to continue if I wanted.
What's one piece of advice would you give a prospective patient of John Zhang at New Hope Fertility Center?
Don’t be surprised by his direct nature.
During treatment, were you treated like a number or a human with John Zhang at New Hope Fertility Center?
Dr. Zhang was always very honest and candid in our conversations and always added some humor into our conversations which I appreciated. He always made me feel comfortable and answered all of my questions and concerns. I liked the conservative approach that he took and always made sure I felt comfortable with the protocol before proceeding.
Describe the protocols John Zhang used in your cycles at New Hope Fertility Center and their degree of success.
I came to Dr. Zhang as my second doctor so I went immediately into another egg retrieval. He decided to do mini IVF with me. I had previously done traditional IVF protocol at my previous doctor and did not respond very well to that and had OHSS. He believed that mini IVF would have less side effects for me with the same results and possibly better egg quality.
Describe your experience with the nursing staff at New Hope Fertility Center.
Most communication happens through the nurses via email but they are always available to talk on the phone if you would prefer but I preferred email. The nurses who completed the ultrasounds always read my chart before completing the ultrasound and knew exactly where I was in my cycle. Everyone always treated me with great kindness.
Describe your experience with New Hope Fertility Center.
They are very organized and the office runs efficiently from check in to when you’re called back. They have a screen that lets you know where you should be when which I preferred over people yelling into a lobby. The people at the front desk always greeted everyone warmly and I always felt welcome.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
Monitoring was very easy to schedule. They give you a window and you can show up anytime during that window. You check in at the front desk then wait for your name to appear on the screen. You get your blood work first and then go back for an ultrasound after you complete bloodwork. I always went first thing in the morning before work and was never there for more than 20 minutes.
Describe the costs associated with your care under John Zhang at New Hope Fertility Center.
I do not remember the exact breakdown of cost for my treatments as insurance covered the majority of my treatment except the egg retrieval and that was around $3,000.
Describe John Zhang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
I was recommended to do single embryo transfer because of the number of embryos I had and because of my age. I was not given information about doing a multiple embryo transfer.
7
Doctor
John Zhang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 36 - 37
European
Income $500K+
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Merhi ALWAYS has treated me as a human, Remembered details about me and has been completely on top of my care at all times, even when he is not physically in the office...He has been thorough, showed me kindness and I can tell he genuinely wants us to have our baby...I would not consider myself an easy patient as I like to understand everything that is going on, ask many questions and the process can be very difficult for me He has never once made me feel rushed or like a number. He is thorough, kind, empathetic, charismatic and most importantly extremely good at dictating and adjusting the protocols needed for you to have your baby.
I have not one bad word to say about New Hope and I have (unfortunately) been a patient for a long time. as I am doing mostly natural cycle, which can take time. They are busy, clean, well located and run like a well oiled machine. Some people could feel overwhelmed at such a busy clinic but I do not at all. I am familiar with many of the staff now and it is a pleasant experience going there. Excellent daily monitoring hours.
How was your experience with Zaher Merhi at New Hope Fertility Center?
I have unfortunately had a long experience with some set backs trying to conceive. Dr Merhi has cared for me since day one and I struggle to imagine a better doctor. He has been thorough, showed me kindness and I can tell he genuinely wants us to have our baby. No matter how long it takes I would never want anyone else to be in charge of my care. I would not consider myself an easy patient as I like to understand everything that is going on, ask many questions and the process can be very difficult for me He has never once made me feel rushed or like a number. He is thorough, kind, empathetic, charismatic and most importantly extremely good at dictating and adjusting the protocols needed for you to have your baby.
What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?
Book in with him as soon as you can. You will not regret it. Expect that at New Hope the doctors often work as a team effort so know that even if it doesn't seem that you see him often, he is still always reviewing your results and making decisions.
During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?
Dr Merhi ALWAYS has treated me as a human, Remembered details about me and has been completely on top of my care at all times, even when he is not physically in the office.
Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.
Many natural cycles (usually producing one eggs) Few mini ivf cycles )usually producing one-three eggs)
Describe your experience with the nursing staff at New Hope Fertility Center.
New Hops nurses are a wonderful group of women. They are thorough and attentive and always pleasant to deal with. Sometimes it can be a challenge getting a response from them but you can always call and speak to someone or send another email and that always does the trick. They are a very busy clinic some days.
Describe your experience with New Hope Fertility Center.
I have not one bad word to say about New Hope and I have (unfortunately) been a patient for a long time. as I am doing mostly natural cycle, which can take time. They are busy, clean, well located and run like a well oiled machine. Some people could feel overwhelmed at such a busy clinic but I do not at all. I am familiar with many of the staff now and it is a pleasant experience going there. Excellent daily monitoring hours.
Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.
I have no fertility insurance coverage so everything for me is self paying. Monitoring unlimited $800 Egg Retrieval $1250
Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
SET only for tested blasts Willing to be flexible for 3 day untested embryos
10
Doctor
Zaher Merhi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
9
10
Age 44
10 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
1st of 5 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Zhang] is very experienced with mini IVF using oral medications mostly and/or low dose injectables and IVF for women over 40. He also experienced in doing ovarian PRP for women who struggle with egg quality and quantity....The clinic [New Hope] and he have a lot of experience doing mini IVF. So they use a combo of both letrozole and clomid together or separately as well as very low dose injectables. The rationale is having quality over quantity...
They [New Hope] are busy with many patients but the prices are affordable for people who do not have IVF coverage. They specialize in Mini IVF so that also makes meds cheaper since you don't take a lot of the expensive injectable meds. The in house PGS testing is affordable. Even if you start with a certain doctor, that doctor may not be the one giving your instructions so make sure you check in with your doctor during the cycle if you have questions....You deal with multiple nurses [at New Hope] so that makes it harder. For example I had to ask each nurse each time to use a certain insurance code on my outside monitoring orders...
How was your experience with John Zhang at New Hope Fertility Center?
He is very experienced with mini IVF using oral medications mostly and/or low dose injectables and IVF for women over 40. He also experienced in doing ovarian PRP for women who struggle with egg quality and quantity.
What's one piece of advice would you give a prospective patient of John Zhang at New Hope Fertility Center?
They seem like a busy clinic so be your own advocate and don't let yourself fall through the cracks.
During treatment, were you treated like a number or a human with John Zhang at New Hope Fertility Center?
I felt like during the phone consult he spent time discussing my case. I felt he cared and had experience I was looking for.
Describe the protocols John Zhang used in your cycles at New Hope Fertility Center and their degree of success.
The clinic and he have a lot of experience doing mini IVF. So they use a combo of both letrozole and clomid together or separately as well as very low dose injectables. The rationale is having quality over quantity.
Describe your experience with the nursing staff at New Hope Fertility Center.
You deal with multiple nurses so that makes it harder. For example I had to ask each nurse each time to use a certain insurance code on my outside monitoring orders.
Describe your experience with New Hope Fertility Center.
They are busy with many patients but the prices are affordable for people who do not have IVF coverage. They specialize in Mini IVF so that also makes meds cheaper since you don't take a lot of the expensive injectable meds. The in house PGS testing is affordable. Even if you start with a certain doctor, that doctor may not be the one giving your instructions so make sure you check in with your doctor during the cycle if you have questions.
Describe the costs associated with your care under John Zhang at New Hope Fertility Center.
the prices are al la carte. The prices are pretty affordable
Describe John Zhang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
The clinic does a lot of PGS testing due to the low pricing of in house PGS testing and the advanced ages of the women. So they do many single embryo transfers in this case. They will transfer multiple embryos if not tested or if they are day 3 embryos.
9
Doctor
John Zhang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 41
2 Egg Freezing
East Asian
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I always felt like he [Dr. Olcha] was giving me his full attention - he was always in the office when I would go in for monitoring the mornings. I think he works everyday because I would always see him which was so lovely. He could always come in to my scans and give me feedback right there which was really helpful for me because I like to be informed...He made what tends to be a stressful situation so easy and positive! I truly have only good things to say about my experience.
Before my first cycle [at New Hope Fertility Center] and before the second cycle, I took birth control to baseline everything... The results were good both times - he [Dr. Olcha] seemed really happy with it - overall, 18 eggs retrieved and 17 frozen...The nurses were AMAZING. Everyone was so friendly and helpful. They really helped me with any additional questions I had...Tons of seating and really open and bright with lots of windows. I visited other locations with waiting areas that are dark and depressing with women waiting packed together in a room - that does not work for me! After checking in with the receptionist (who were all so friendly),
How was your experience with Meir Olcha at New Hope Fertility Center?
From the moment I met Dr. Olcha, I knew I would be in the best hands. I didn't know much at the beginning of the process about anything and he was so patient and explained everything to me. During my first retrieval, I had a ton of questions but he answered everything and really made me feel at ease. My experience was really positive - the medication he prescribed to me for both cycles was so easy - the injections didn't hurt - it was a dream scenario. I responded well both times and had good outcomes and he was happy with the results and was really with me every step of the way both times. I am so fortunate to have had Dr. Olcha as my doctor. He made what tends to be a stressful situation so easy and positive! I truly have only good things to say about my experience.
What's one piece of advice would you give a prospective patient of Meir Olcha at New Hope Fertility Center?
My advice to a prospective patient of Dr. Olcha's would be NOT to worry. He's the best! You can't go wrong!
During treatment, were you treated like a number or a human with Meir Olcha at New Hope Fertility Center?
Dr. Olcha is the best doctor. I always felt like he was giving me his full attention - he was always in the office when I would go in for monitoring the mornings. I think he works everyday because I would always see him which was so lovely. He could always come in to my scans and give me feedback right there which was really helpful for me because I like to be informed.
Describe the protocols Meir Olcha used in your cycles at New Hope Fertility Center and their degree of success.
For both cycles, my treatment was pretty similar. Before my first cycle and before the second cycle, I took birth control to baseline everything. Then once I started, it was a Follstim injection every night for the whole time with Clomid for the whole time as well and Letrozole for the first 5 nights. Orillissa before I triggered, and then the retrievals! It was really easy and pain-free - the injections did not hurt me at all even though I was so scared in the beginning! I would go in for monitoring early in the morning and he would always have instructions for me on what protocol to do next right away and I never had to wait long. The results were good both times - he seemed really happy with it - overall, 18 eggs retrieved and 17 frozen.
Describe your experience with the nursing staff at New Hope Fertility Center.
The nurses were AMAZING. Everyone was so friendly and helpful. They really helped me with any additional questions I had. They were so patient in showing me how to inject myself, etc. All of the nurses are amazing at New Hope!
Describe your experience with New Hope Fertility Center.
I have nothing but great things to say about New Hope! The offices are beautiful - right on Columbus Circle - it's large and spacious and very calming (I love the fish tanks!). They really know what they are doing and are so professional. I researched other places before deciding to go with New Hope. What they do their is so impressive! I really think they are the best at what they do.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
I loved going in for monitoring! It the highlight of my weeks! The lobby/waiting area is so lovely and spacious. Tons of seating and really open and bright with lots of windows. I visited other locations with waiting areas that are dark and depressing with women waiting packed together in a room - that does not work for me! After checking in with the receptionist (who were all so friendly), I'd sit and wait for a few minutes before being called in for bloodwork. I don't love getting my blood taken but everyone at New Hope was so gentle and I survived every time and it barely hurt and they made me feel at ease. Then when I would get called in for the ultrasound, it was so fun and informative to see everything on the screen and how my follicles were progressing. Dr. Olcha works so hard everyday so every morning that I would go in for monitoring, he would be there! It was nice to have him in all of my scans! Chelsea, the physician's assistant who works with Dr. Olcha, is also a star. She is so lovely and I am so thankful she was there doing most of my scans for me.
Describe the costs associated with your care under Meir Olcha at New Hope Fertility Center.
The costs were in line with what was originally outlined - I did my research so I pretty much knew what they would be. I think it was well worth the expense.
10
Doctor
Meir Olcha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 32
4 IUI
1 IVF
PCOS
South Asian
Income $100K - $199K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Olcha suggested single embryo transfer to avoid any complications or birth defects...treated us very nicely and always there for us whether it's a sonogram or consultation or any questions. He never hesitated to answer any question whether it was face to face or via email...was very friendly and cleared every doubt we had regarding the IVF. He took personal interest at every level to make sure we are comfortable. He even wrote a letter to our insurance explaining our situation for shifting from IUI to IVF. Our first FET was unsuccessful due to unknown reasons which was done by another doctor. He made sure the second one be a success and took every measures to make it success and it did. We are happy, we choose New Hope and Dr. Meir Olcha.
Strengths [at New Hope Fertility Center] would be: The clinic is well staffed. Whether it is for blood work or sonogram or Insurance and billing help. I don't think they have any weakness...doctors are well experienced and really helpful...20 eggs were retrieved. Among them, 18 were fertilized, and 11 reached the blastocyst stage. Others were abnormal so were discarded. I was prescribed some other medications to make sure the 2nd FET to be a successful. And one of them was stopped on the day of FET and others were continued till 10 weeks of pregnancy.
How was your experience with Meir Olcha at New Hope Fertility Center?
Dr. Olcha was very friendly and cleared every doubt we had regarding the IVF. He took personal interest at every level to make sure we are comfortable. He even wrote a letter to our insurance explaining our situation for shifting from IUI to IVF. Our first FET was unsuccessful due to unknown reasons which was done by another doctor. He made sure the second one be a success and took every measures to make it success and it did. We are happy, we choose New Hope and Dr. Meir Olcha.
What's one piece of advice would you give a prospective patient of Meir Olcha at New Hope Fertility Center?
Make sure, you are open to Dr. Olcha and explain him all your concerns and questions so he could treat you accordingly.
During treatment, were you treated like a number or a human with Meir Olcha at New Hope Fertility Center?
Dr Olcha treated us very nicely and always there for us whether it's a sonogram or consultation or any questions. He never hesitated to answer any question whether it was face to face or via email.
Describe the protocols Meir Olcha used in your cycles at New Hope Fertility Center and their degree of success.
I was prescribed a medicine for the follicles to grow. 20 eggs were retrieved. Among them, 18 were fertilized, and 11 reached the blastocyst stage. Others were abnormal so were discarded. I was prescribed some other medications to make sure the 2nd FET to be a successful. And one of them was stopped on the day of FET and others were continued till 10 weeks of pregnancy.
Describe your experience with the nursing staff at New Hope Fertility Center.
You will be called within 10 mins of your check in time. They were very gentle while drawing the blood or while doing the sonogram. They made sure, we are comfortable at every step.
Describe your experience with New Hope Fertility Center.
Strengths would be: The clinic is well staffed. Whether it is for blood work or sonogram or Insurance and billing help. I don't think they have any weakness. Al the doctors are well experienced and really helpful.
Describe the costs associated with your care under Meir Olcha at New Hope Fertility Center.
75% was covered by our insurance for all fertility treatment and copay of 20$ for diagnostics and 30$ for doctor visit was charged.
Describe Meir Olcha's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
Dr Zhang and Dr Olcha suggested single embryo transfer to avoid any complications or birth defects.
10
Doctor
Meir Olcha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 43 - 44
2 IVF
3 Egg Freezing
Poor Egg Quality
Other
Other
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Olcha was able to do fresh egg retrieval which resulted in 19 eggs. We ended up with 9 embryos then sent them for PGS testing. We now have three PGS normal embryos. I was so nervous of transferring the frozen eggs to a new facility but Dr. Olcha and the embryologist team at New Hope put me at ease. Their communication was amazing! I was also very nervous during my fresh egg retrieval because I did not use anesthesia. Dr. Olcha was great and I'm so glad I did it that way.
I was so nervous of transferring the frozen eggs to a new facility but Dr. Olcha and the embryologist team at New Hope put me at ease. Their communication was amazing! I was also very nervous during my fresh egg retrieval because I did not use anesthesia. Dr. Olcha was great and I'm so glad I did it that way...Although it's a big clinic, I never felt like just a number with my doctor. The clinic is ran like a well oiled machine which was a relief to me based on my experience with my last clinic. The only weakness that I can state is that I would frequently submit required documents and test results but they would consistently state that they never received them.
How was your experience with Meir Olcha at New Hope Fertility Center?
I came to New Hope Fertility Clinic after a failed IVF experience at another clinic. During our 1st meeting with Dr. Olcha, I knew that we would be in good hands. Dr. Olcha is direct yet personable. He answered all of our questions in detail and made us feel heard. Although New Hope is a big clinic, I did not have the feeling that I was just a number. Prior to my procedure, Dr. Olcha checked on me frequently throughout email and phone. He answered any questions that I had quickly.
What's one piece of advice would you give a prospective patient of Meir Olcha at New Hope Fertility Center?
If you are trying to determine what doctor to use at New Hope, I would definitely recommend Dr. Olcha.
During treatment, were you treated like a number or a human with Meir Olcha at New Hope Fertility Center?
Dr. Olcha was personable and always responded to all my questions and concerns.
Describe the protocols Meir Olcha used in your cycles at New Hope Fertility Center and their degree of success.
I had already froze 29 eggs from another clinic. After meeting with Dr. Olcha, we decided to thaw 15 of those eggs and complete another IVF cycle. Dr. Olcha was able to do fresh egg retrieval which resulted in 19 eggs. We ended up with 9 embryos then sent them for PGS testing. We now have three PGS normal embryos. I was so nervous of transferring the frozen eggs to a new facility but Dr. Olcha and the embryologist team at New Hope put me at ease. Their communication was amazing! I was also very nervous during my fresh egg retrieval because I did not use anesthesia. Dr. Olcha was great and I'm so glad I did it that way.
Describe your experience with New Hope Fertility Center.
I would highly recommend New Hope Fertility Center. Although it's a big clinic, I never felt like just a number with my doctor. The clinic is ran like a well oiled machine which was a relief to me based on my experience with my last clinic. The only weakness that I can state is that I would frequently submit required documents and test results but they would consistently state that they never received them.
Describe the costs associated with your care under Meir Olcha at New Hope Fertility Center.
My insurance paid for majority of treatment. I believe we had to pay $1,200 co-insurance and $5,500 for PGS testing
10
Doctor
Meir Olcha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Unsuccessful
9
10
Age 40
1 IUI
3 IVF
Unexplained
European
Latinx
Income $100K - $199K
Graphic Designer
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Olcha is very communicative and you can reach him with a simple email. He makes it a point to meet with you after procedures. My medication changed and he called me on his day off to explain why he wanted to change things around. He's compassionate and very thorough. At our initial consultation he even told us an ideal diet you should have when trying to conceive...
[New Hope Fertility Center] clinic doesnt push all the normal medications if you dont want them. They offer a variety of IVF treatments including a natural IVF which is no stimulating drugs and just a trigger shot to release the egg for retrieval. I was drawn to this practice because they focus on one good quality egg and not the amount of eggs...[cost]about 1500 for retrieval, transfer about 7000. Every monitoring appointment, cost varies
How was your experience with Meir Olcha at New Hope Fertility Center?
Dr Olcha is very communicative and you can reach him with a simple email. He makes it a point to meet with you after procedures. My medication changed and he called me on his day off to explain why he wanted to change things around. He's compassionate and very thorough. At our initial consultation he even told us an ideal diet you should have when trying to conceive. He was the first doctor to mention that and educate me, with all the other doctors I did a ton of research and found out all of this info.
What's one piece of advice would you give a prospective patient of Meir Olcha at New Hope Fertility Center?
Stay positive!
During treatment, were you treated like a number or a human with Meir Olcha at New Hope Fertility Center?
He is extremely considerate and even called to talk to me on his day off.
Describe the protocols Meir Olcha used in your cycles at New Hope Fertility Center and their degree of success.
Clomid 2x a day and Letrozole 1x a day. Stopped Letrozole and then stopped Clomid because FSH was rising too high. I did a mini ivf which Dr Olcha thought was a good way to go because sometimes many places use too many drugs and that could harm the egg/embryo. I received 2 eggs, when in the retrieval he actually had one retrieved that was 10 mm (which Ive never heard of, usually they only will retrieve if theyre 18mm). The egg matured and was fertilized but sadly by day 3 failed to grow. I am now on birth control to hopefully get my hormones more balanced for the next try.
Describe your experience with the nursing staff at New Hope Fertility Center.
The nursing staff is great. They seem very positive and on point.
Describe your experience with New Hope Fertility Center.
This clinic doesnt push all the normal medications if you dont want them. They offer a variety of IVF treatments including a natural IVF which is no stimulating drugs and just a trigger shot to release the egg for retrieval. I was drawn to this practice because they focus on one good quality egg and not the amount of eggs. They even offer an At Home IVF, which during these times is such a great offering!
Describe your experience with your monitoring appointments at New Hope Fertility Center.
Monitoring appointments have great hours. 7-2 pm and they even offer a 6-9. Really convenient
Describe the costs associated with your care under Meir Olcha at New Hope Fertility Center.
about 1500 for retrieval, transfer about 7000. Every monitoring appointment, cost varies, Medications are separate. Freezing of eggs 1500. light anesthesia 150
9
Doctor
Meir Olcha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2020, Unknown Success
8
10
Age 38
8 IUI
6 IVF
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
Middle Eastern
Income $100K - $199K
4th of 5 Docs
LGBTQ
Neutral
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Lana Lipkin] is LGBTQ friendly and culturally competent. She is patient and a good listener. She considers my desires and opinions when creating her management plan. She clearly communicates her plan and strategy and is happy to answer all of my questions in detail...I have only completed 2 cycles with Dr. Lipkin. The first cycle she used Letrizole to gently stimulate my ovaries.
The clinic [New Hope Fertility Center] is well run, clean, organized, and good at communicating. The waiting room is inviting and has snacks and beverages and monitors that indicate when and where a patient is being called for blood/sono/financial/etc. I have found the staff to be 100% kind and compassionate and helpful.
How was your experience with Lana Lipkin at New Hope Fertility Center?
She is LGBTQ friendly and culturally competent. She is patient and a good listener. She considers my desires and opinions when creating her management plan. She clearly communicates her plan and strategy and is happy to answer all of my questions in detail.
What's one piece of advice would you give a prospective patient of Lana Lipkin at New Hope Fertility Center?
Don't hesitate to tell her what is important to you because she will listen and take your priorities into consideration.
During treatment, were you treated like a number or a human with Lana Lipkin at New Hope Fertility Center?
She is a fantastic listener, always willing to explain all the reasons behind her strategy and to answer all my questions.
Describe the protocols Lana Lipkin used in your cycles at New Hope Fertility Center and their degree of success.
I have only completed 2 cycles with Dr. Lipkin. The first cycle she used Letrizole to gently stimulate my ovaries. I produced 4 follicles. After and ovidril trigger, all four were retrieved. Only two were immediately mature enough to have ICSI. The remaining 2 were cultured until they were mature enough and also had ICSI. Only one made it to blastocyst (rated: 312). That single blastocyst was transferred and did not end in pregnancy. The second cycle was again with Letrizole stimulation. I only produced 2 follicles and began to have an LH surge on my own. She monitored my LH (but did not trigger me). They were able to retrieve both eggs and only one reached blastocyst (rated: 411). This blastocyst we decided to freeze due to the stress of Covid-19 (I am an essential worker) and in order give my ovaries a break before attempting to stimulate them again in 1mo in hopes of getting another blastocyst for transfer.
Describe your experience with the nursing staff at New Hope Fertility Center.
The entire staff at New Hope is kind, welcoming, and compassionate.
Describe your experience with New Hope Fertility Center.
The clinic is well run, clean, organized, and good at communicating. The waiting room is inviting and has snacks and beverages and monitors that indicate when and where a patient is being called for blood/sono/financial/etc. I have found the staff to be 100% kind and compassionate and helpful.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
Well oiled machine. They offer early hours which allowed me to monitor without missing any work. They move people through in a timely and respectful manner.
Describe the costs associated with your care under Lana Lipkin at New Hope Fertility Center.
Our insurance doesn't cover our fertility treatments but New Hope has significantly reduced prices for patients paying out of pocket. We have been pleasantly surprised by the cost and expected it to be almost twice the cost.
Describe Lana Lipkin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
Dr. Lipkin and I both decided that it would be best to only transfer one embryo at a time. I typically am unable to produce more than one egg that reaches blastocyst anyway.
What specific things went wrong at New Hope Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at New Hope Fertility Center.
There was a single email from a nurse with my trigger and retrieval time that had a typo in the hour in one portion of the email but was correct in another portion. I emailed back to clarify and got a prompt response with an apology for the error and the corrected/consistent trigger & retrieval time.
8
Doctor
Lana Lipkin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Successful
10
10
Age 38
1 Embryo Freezing
IVF
Other
Income $500K+
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Olcha made the entire process very simple. His expertise, professionalism and personal manner made it very easy for me and my husband. We were more than happy with every detail of the process. The entire experience seemed so simple yet personal. Never did we have any doubt on anything as Dr. Olcha was very good in explaining everything... made sure I didn’t need too much IVF injections and was monitored on a daily basis. Once my eggs were at a good size; in one simple procedure he was able to retrieve 26 eggs! And 8 embryos were then then frozen. We also did genetics testing as we hoped our first born be a boy along with checking for diseases. The entire process was well communicated at all times. In my next cycle he performed our chosen embryo transfer. Everything went very well and I am now 9 weeks pregnant thanks to Dr. Olcha!
The nursing staff [at New Hope Fertility Center] are a great reflection on the clinic. Each and every nurse are super nice and attentive. Any time I had the most simply question they were are very helpful. My emails would also be responded to in a timely manner. I must say the nurses are a great contribution to the clinic and the great work that takes place there. Well done! I will miss seeing your familiar faces!
How was your experience with Meir Olcha at New Hope Fertility Center?
Dr. Olcha made the entire process very simple. His expertise, professionalism and personal manner made it very easy for me and my husband. We were more than happy with every detail of the process. The entire experience seemed so simple yet personal. Never did we have any doubt on anything as Dr. Olcha was very good in explaining everything.
What's one piece of advice would you give a prospective patient of Meir Olcha at New Hope Fertility Center?
Please pick him as your primary doctor. He is simply the best! If I needed fertility treatment again: he is my number 1 option!
During treatment, were you treated like a number or a human with Meir Olcha at New Hope Fertility Center?
Dr Olcha has been an amazing doctor for me and my husband. From our very first meeting up to gratulating with babe at week 9 he has been thorough in every detail. We have always felt very comfortable with him and so happy we decided to have him as our primary doctor. Every step he been a breeze for us due to his calm, professional and very approachable manner. Without him we would not be where we are today. I would definitely recommend him to those many couples who are struggling with fertility. Thank you!
Describe the protocols Meir Olcha used in your cycles at New Hope Fertility Center and their degree of success.
Dr. Olcha made sure I didn’t need too much IVF injections and was monitored on a daily basis. Once my eggs were at a good size; in one simple procedure he was able to retrieve 26 eggs! And 8 embryos were then then frozen. We also did genetics testing as we hoped our first born be a boy along with checking for diseases. The entire process was well communicated at all times. In my next cycle he performed our chosen embryo transfer. Everything went very well and I am now 9 weeks pregnant thanks to Dr. Olcha!
Describe your experience with the nursing staff at New Hope Fertility Center.
The nursing staff are a great reflection on the clinic. Each and every nurse are super nice and attentive. Any time I had the most simply question they were are very helpful. My emails would also be responded to in a timely manner. I must say the nurses are a great contribution to the clinic and the great work that takes place there. Well done! I will miss seeing your familiar faces!
Describe your experience with New Hope Fertility Center.
Everything in the clinic is amazing, from the doctors, nurses, staff, waiting area, soft music in the back ground and even the light scent in the air makes coming to this clinic very easy. I have always felt very comfortable coming to this clinic and enjoyed every visit. Also knowing they have teh bat staff and technology I never had a moments doubt that our treatment here would be successful.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
All the nurses and staff were super nice and very friendly. They always remembered me and made feel comfortable. Thank you! I will miss seeing you.
Describe the costs associated with your care under Meir Olcha at New Hope Fertility Center.
Costs were very good and way within budget. We were very happy.
10
Doctor
Meir Olcha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Successful
10
10
Age 35
3 Egg Freezing
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I had three cycles, the medications were slightly altered each time [by Dr. Meir Olcha] and I had an extra day of stimulation with each cycle...saw me at most of my monitoring appointments to give me an update on my progress. Dr. Olcha also gave me a call after every retrieval which was nice...He was also very honest about my results and what I can expect in the future...I ended up completing 3 cycles of egg freezing and each time he adjusted my medication regimen which resulted in more eggs.
I had three cycles [at New Hope Fertility Center], the medications were slightly altered each time and I had an extra day of stimulation with each cycle...The nursing staff was very kind, professional and had great communication skills...I did not have to go as often as some of my friends who went to other clinics. When I did go it was fast and efficient...I did three cycles which was $7,500 this did not cover anesthesia or medicine. Some offices I consulted at wanted to charge $9,200 just for one cycle.
How was your experience with Meir Olcha at New Hope Fertility Center?
Dr. Olcha was extremely kind and professional. I ended up completing 3 cycles of egg freezing and each time he adjusted my medication regimen which resulted in more eggs. He was also very honest about my results and what I can expect in the future.
What's one piece of advice would you give a prospective patient of Meir Olcha at New Hope Fertility Center?
You are in good hands. It was a much easier process than anticipated.
During treatment, were you treated like a number or a human with Meir Olcha at New Hope Fertility Center?
Everyone at the office was very kind and professional. Dr. Olcha or one of the other doctors saw me at most of my monitoring appointments to give me an update on my progress. Dr. Olcha also gave me a call after every retrieval which was nice.
Describe the protocols Meir Olcha used in your cycles at New Hope Fertility Center and their degree of success.
I had three cycles, the medications were slightly altered each time and I had an extra day of stimulation with each cycle.
Describe your experience with the nursing staff at New Hope Fertility Center.
The nursing staff was very kind, professional and had great communication skills.
Describe your experience with New Hope Fertility Center.
They have early hours which is good for someone who works. I was normally there for 30-40 minutes for monitoring which isn’t bad. They are open 7 days a week. The staff is very professional and efficient. The price for egg freezing was also a fraction of what other facilities were charging.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
I did not have to go as often as some of my friends who went to other clinics. When I did go it was fast and efficient.
Describe the costs associated with your care under Meir Olcha at New Hope Fertility Center.
I did three cycles which was $7,500 this did not cover anesthesia or medicine. Some offices I consulted at wanted to charge $9,200 just for one cycle.
10
Doctor
Meir Olcha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
9
9
Age 44 - 45
2 IUI
8 IVF
Poor Egg Quality
Latinx
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I just found her [Dr. Lipkin] honest, but hopeful approach work for me. As an older hopeful mother to be she has made these cycle easier to take with better results then my previous doctor. It was about egg quality and not quantity...She uses leas medication and more natural cycle cues...She was direct but kind and kept it realistic but hopefull.
The majority of nurses [at New Hope Fertility Center] were compassionate and attentive. There were some that made me feel I was just a number, but that was not the norm...They are not aggressive and believe it take one quality egg to get a positive result. It also worked out for me that they had a satellite office on Long Island. This help as we go through a cycle during Covid.
How was your experience with Lana Lipkin at New Hope Fertility Center?
I just found her honest, but hopeful approach work for me. As an older hopeful mother to be she has made these cycle easier to take with better results then my previous doctor. It was about egg quality and not quantity.
What's one piece of advice would you give a prospective patient of Lana Lipkin at New Hope Fertility Center?
Ask your questions. She is honest and works with you.
During treatment, were you treated like a number or a human with Lana Lipkin at New Hope Fertility Center?
She was direct but kind and kept it realistic but hopefull.
Describe the protocols Lana Lipkin used in your cycles at New Hope Fertility Center and their degree of success.
She uses leas medication and more natural cycle cues. She beloved in quality versus quantity.
Describe your experience with the nursing staff at New Hope Fertility Center.
The majority of nurses were compassionate and attentive. There were some that made me feel I was just a number, but that was not the norm.
Describe your experience with New Hope Fertility Center.
They work with you, especially as an older potential mom. They are not aggressive and believe it take one quality egg to get a positive result. It also worked out for me that they had a satellite office on Long Island. This help as we go through a cycle during Covid.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
It was efficient and went fairly smoothly.
Describe the costs associated with your care under Lana Lipkin at New Hope Fertility Center.
Prices were al Le carte. Which at times were a benefit.
9
Doctor
Lana Lipkin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Successful
10
10
Age 33
1 IVF
Male Factor
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My concerns were always addressed [with Dr. John Zhang]...The doctor was very informative. The doctor was very caring...I always knew what was going on with my cycle...Very honest with the outcome of our cycle...My husband was diagnosed with male factor infertility. Semen analysis were performed at the clinic the same day. Sperm retrieval procedure was done and sperm were frozen. I then did mini ivf. Minimal pills and injections followed by an egg retrieval. 14 embryos were created. One successful embryo transfer.
My husband was diagnosed with male factor infertility. Semen analysis were performed at the clinic [New Hope Fertility Center] the same day. Sperm retrieval procedure was done and sperm were frozen. I then did mini ivf. Minimal pills and injections followed by an egg retrieval. 14 embryos were created. One successful embryo transfer...Nursing staff work really well and extremely fast. I always received an email with instructions promptly.
How was your experience with John Zhang at New Hope Fertility Center?
John Zhang was extremely informative. I always knew what was going on with my cycle. I had an amazing experience with this clinic. John Zhang was a very caring doctor. Very honest with the outcome of our cycle.
What's one piece of advice would you give a prospective patient of John Zhang at New Hope Fertility Center?
Go in with questions you have concerting your cycle.
During treatment, were you treated like a number or a human with John Zhang at New Hope Fertility Center?
My concerns were always addressed. The doctor was very informative. The doctor was very caring.
Describe the protocols John Zhang used in your cycles at New Hope Fertility Center and their degree of success.
My husband was diagnosed with male factor infertility. Semen analysis were performed at the clinic the same day. Sperm retrieval procedure was done and sperm were frozen. I then did mini ivf. Minimal pills and injections followed by an egg retrieval. 14 embryos were created. One successful embryo transfer.
Describe your experience with the nursing staff at New Hope Fertility Center.
Nursing staff work really well and extremely fast. I always received an email with instructions promptly.
Describe your experience with New Hope Fertility Center.
The clinic is very clean and very calming environment. Staff are amazing. I always received important information regarding my cycle within hours of leaving the clinic. I always felt comfortable going to the clinic.
10
Doctor
John Zhang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 30
2 IUI
1 IVF
European
Black or African-American
Native American
Income $200K - $499K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Olcha was very kind and was always available whenever I had a question or concern...He showed such great bedside manner and was always available without hesitation and never seemed annoyed or in a rush. He took the time out to fully explain the IVF process to myself and my husband. He called me periodically just to check in and see how I was feeling which was icing on the cake. He was very good at giving rational unbiased explanations of what to realistically expect and any risks involved. I firmly believe he is not the type of doctor that will tell you what you want to hear so they can make money off of you. He is v
[The nurses at New Hope Fertility Center had a] Fast response time, pleasant demeanor and always updated me on my blood results the same day...Total cost of my IVF cycle was around $10,000...the one thing I like the most about this clinic is that payment is not due upfront and you pay per service rendered which made it easier for my husband and I to plan accordingly and spread out the payments
How was your experience with Meir Olcha at New Hope Fertility Center?
The difference between Dr. Olcha and my previous fertility doctor was night and day. He showed such great bedside manner and was always available without hesitation and never seemed annoyed or in a rush. He took the time out to fully explain the IVF process to myself and my husband. He called me periodically just to check in and see how I was feeling which was icing on the cake. He was very good at giving rational unbiased explanations of what to realistically expect and any risks involved. I firmly believe he is not the type of doctor that will tell you what you want to hear so they can make money off of you. He is very honest and trustworthy and just facilitated the whole experience for us and made it as smooth as possible. HIGHLY RECOMMENDED!!!
What's one piece of advice would you give a prospective patient of Meir Olcha at New Hope Fertility Center?
Trust the process. All the appointments and money spent is 1000% worth it!
During treatment, were you treated like a number or a human with Meir Olcha at New Hope Fertility Center?
Dr. Olcha was very kind and was always available whenever I had a question or concern
Describe the protocols Meir Olcha used in your cycles at New Hope Fertility Center and their degree of success.
Oral ovarian stimulation meds plus injectables. I started out with the at home IVF kit but my ovaries were slow to respond so I needed an extra boost and was given follistim/gonal-f to move things along quicker. My trigger shot was the nasal spray which worked perfectly. After the egg retrieval I was out on Estrace (oral tablets) and prometrium (vaginal suppositories) to support my uterine lining for a fresh transfer.
Describe your experience with the nursing staff at New Hope Fertility Center.
Fast response time, pleasant demeanor and always updated me on my blood results the same day
Describe your experience with New Hope Fertility Center.
The clinic as a whole (long island office and Manhattan office) is super clean and well organized. Even during the covid-19 pandemic they still managed to treat patients the same and always had the appropriate level of PPE on.
Describe the costs associated with your care under Meir Olcha at New Hope Fertility Center.
Total cost of my IVF cycle was around $10,000 the one thing I like the most about this clinic is that payment is not due upfront and you pay per service rendered which made it easier for my husband and I to plan accordingly and spread out the payments
Describe Meir Olcha's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
My husband and I had our hearts set on transfer I g 2 embryos however Dr. Olcha didn’t recommend it based on my estrogen levels at the time of the egg retrieval and had a gentle talk with us about why he believed it would be safer to transfer one embryo due to my increased risk of OHSS once HCG levels start to rise in combination with my high estrogen level. We took his advice and couldn’t be happier!
10
Doctor
Meir Olcha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 34 - 35
4 IUI
1 IVF
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
13 eggs were retrieved and 7 of them made it to embryos [when cycling with Dr. Olcha]. I froze my embryos immediately and did genetic testing on my best 3. Once those results came out Dr. Olcha asked if I wanted to chose which embryo he implanted but I asked him to just use the best one. The embryo transfer was a breeze and two weeks later I went back in for a pregnancy blood test and Dr. Olcha called me that afternoon to let me know that I was pregnant!! Every week following for 3 weeks I went in for a sonogram then I moved to an OB. I am now 4 months pregnant with a healthy baby girl!! My remaining frozen embryos remain at a storage facility with New Hope.
Monitoring [at New Hope Fertility Center] was very easy and most of the time very quick. I would try and get there early, you check in and then wait for your name to be called on the screen- you’re in and out in under an hour...Costs were what I expected however it’s a pay as you go so the cost doesn’t hit you in one lump sum which would be a bit tricky for most. The most important thing I can say is that I knew exactly what costs would be before I did anything so nothing came as a surprise to me which was so helpful.
How was your experience with Meir Olcha at New Hope Fertility Center?
I’m a 34 yr old woman who was having a hard time getting pregnant. The first doctor I went to always made me feel like getting pregnant was this huge hurtle that I might get over.. but might not. After the first consultation I had with Dr. Olcha I left, got in my car, and cried because I felt like I FINALLY had a doctor who gave me the compassion I needed and slowly went over all my options and then he advised what he recommended. I did 4 IUI’s and then ultimately decided with Dr. Olcha IVF was the best next step. Every procedure I did I knew exactly what to expect and felt comfortable throughout the whole process. I am now 4 months pregnant and so happy!! I just wish Dr. Olcha could stay my OB!! It was sad to leave his care and I would recommend him (and already have) to anyone who is looking for fertility assistance.
What's one piece of advice would you give a prospective patient of Meir Olcha at New Hope Fertility Center?
Look no further you’re in good hands now
During treatment, were you treated like a number or a human with Meir Olcha at New Hope Fertility Center?
Dr. Olcha and the whole team at New Hope always we’re extremely patient with me and always took time to answer any questions or concerns I had during my fertility journey
Describe the protocols Meir Olcha used in your cycles at New Hope Fertility Center and their degree of success.
I did 5 IUI rounds but only 4 IUI transfers (Dr. Olcha cancelled one round because I over stimulated on clomid). I didn’t get pregnant with any IUI rounds. Then we moved to IVF. I was on oral and injectable medication for 2 weeks and then we did my egg retrieval. 13 eggs were retrieved and 7 of them made it to embryos. I froze my embryos immediately and did genetic testing on my best 3. Once those results came out Dr. Olcha asked if I wanted to chose which embryo he implanted but I asked him to just use the best one. The embryo transfer was a breeze and two weeks later I went back in for a pregnancy blood test and Dr. Olcha called me that afternoon to let me know that I was pregnant!! Every week following for 3 weeks I went in for a sonogram then I moved to an OB. I am now 4 months pregnant with a healthy baby girl!! My remaining frozen embryos remain at a storage facility with New Hope.
Describe your experience with the nursing staff at New Hope Fertility Center.
The nursing staff and technicians were amazing at New Hope! Always a smile on their face and answered any questions I had.
Describe your experience with New Hope Fertility Center.
The clinic is very nice! The first time you go you head to the 3rd floor and it looks like a spa! Then you head up to the 4th floor (where you’ll be from here on out) as it’s where you’ll do all your blood work and procedures. There’s always hot coffee and some sort of cookie/biscuits out, calm music playing, and a beautiful view of Columbus Circle and Central Park. Not to mention it’s extremely clean!
Describe your experience with your monitoring appointments at New Hope Fertility Center.
Monitoring was very easy and most of the time very quick. I would try and get there early, you check in and then wait for your name to be called on the screen- you’re in and out in under an hour.
Describe the costs associated with your care under Meir Olcha at New Hope Fertility Center.
Costs were what I expected however it’s a pay as you go so the cost doesn’t hit you in one lump sum which would be a bit tricky for most. The most important thing I can say is that I knew exactly what costs would be before I did anything so nothing came as a surprise to me which was so helpful.
Describe Meir Olcha's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
I wasn’t sure if I should do multiple or single embryo transfer... Dr. Olcha advised that because of my age and the fact I wasn’t looking to have twins that I should only do one. I am very happy I went with his advise!
10
Doctor
Meir Olcha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2016 - 2020, Successful
10
10
Age 44 - 48
6 IUI
5 IVF
Donor Eggs
Donor Sperm
European
Income $100K - $199K
Entrepreneur
3rd of 5 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
The plan [with Dr. Merhi] was to use my own eggs w/ donor sperm...with Dr. Merhi, I began to feel supported and listened to. I began to realize I that if I brought more to the table (the right questions, etc.), he took the time with me, too, to explain things more clearly. When it came the for the egg retrievals, it was ONLY Dr. Merhi's that I felt ZERO pain. The other Dr.'s techniques, etc., I had a lot of pain during the procedures - no joke. After all the cycle efforts using my own eggs (always MY decision to make), I am the one who came to the hard realization that perhaps my eggs weren't viable. I took a break (mid-2017 to Fall 2019). When I returned to my efforts, I came in already knowing I was going to use a donor for eggs (& donor sperm). I o
Some of the blood drawers [at New Hope Fertility Center] weren't great (read: painful needle insertion!), and others - I felt nothing! Some of the sonogram technicians (NOT nurses) liked to pretend they really new a lot about medical needs/advice - which was not great for a "newbie" like me in the beginning of my journey...I received 2 conflicting emails from two different nurses. I wrote back immediately letting them know of the different info., and they got back to me right away with the corrected info...Sometimes - the billing dept. can be a bit cold and treat you like a number. I recommend taking care of billing stuff before the day of a major procedure (IUI, egg retrieval, IVF transfer, hysteroscopy, etc.). It can be a bit unnerving to deal with billing dept. the day of those emotional procedures. If your name com
How was your experience with Zaher Merhi at New Hope Fertility Center?
Any time I asked to see Dr. Merhi, I was scheduled in and able to do so. Only once was he not there and so his team scheduled a phone consult appt with him and he called the very next day. I specifically requested him to be the Dr. to perform my last/most recent IVF transfer with donor egg and sperm, and he made sure to schedule me with respect to his availability. He left no stone unturned to give me all the meds, scheduled appt.'s, consults, etc., to make sure we succeeded this time! I feel he took no issue with my age (47) and was 100% on my team with absolute assuredness we would succeed. If I had any questions, he would slowly spell everything out for me in a respectful way...even drawing pictures/charts for me in his office. We did succeed and he was genuinely SO happy for me!
What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?
Ask in the beginning what days Dr. Merhi is at the office location you prefer. He goes to two (I think) different locations every week. Be bold with requesting exactly what you need and ask every question you have! Make sure you ask to specifically meet with him. When you do monitoring during their daily hours (7am-12pm), I would get there on the earlier side if you hope to catch Dr. Merhi after your meetings with bloodwork/sonograms. It helps if you do your own research and have specific questions for him re: your own protocol and needs.
During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?
With Dr. Merhi, I felt listened to and respected. I felt he took the time (never rushing) with me to help me really understand every step. He helped me feel like no question was too "dumb" and he was very positive and encouraging. I read folks' energy very well and he was very sincere with me. He was not in it for the money and taking me for a ride. I felt supported and nurtured.
Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.
I started at New Hope FC in 2016! I met with whomever whenever they were available as I had no idea what I was doing nor what to expect. For a while, I felt I was just a number and on an assembly line. That is, until I met with Dr. Merhi. I started in 2016 with mini-IVF protocol. The plan was to use my own eggs w/ donor sperm. I'll skip the methods used by some of the Dr.'s & go right to Merhi. The meds used for cycles, etc., were pretty much the same w/ all Dr.'s I was using along the way. However, with Dr. Merhi, I began to feel supported and listened to. I began to realize I that if I brought more to the table (the right questions, etc.), he took the time with me, too, to explain things more clearly. When it came the for the egg retrievals, it was ONLY Dr. Merhi's that I felt ZERO pain. The other Dr.'s techniques, etc., I had a lot of pain during the procedures - no joke. After all the cycle efforts using my own eggs (always MY decision to make), I am the one who came to the hard realization that perhaps my eggs weren't viable. I took a break (mid-2017 to Fall 2019). When I returned to my efforts, I came in already knowing I was going to use a donor for eggs (& donor sperm). I only requested Dr. Merhi (after prior experiences w/ other Dr.'s there). Full disclosure: after the time away, new Dr.'s were there as well. I have NO idea how some of them are. I can only attest to my comparison of Dr. Merhi with about 4 others there. I ONLY worked with Dr. Merhi this time around. And - to GREAT SUCCESS!! I am pregnant...1st trimester almost over. :-)
Describe your experience with the nursing staff at New Hope Fertility Center.
It took many, many visits to realize who my favorites were, honestly. Some of the blood drawers weren't great (read: painful needle insertion!), and others - I felt nothing! Some of the sonogram technicians (NOT nurses) liked to pretend they really new a lot about medical needs/advice - which was not great for a "newbie" like me in the beginning of my journey. Make sure you are talking to a NURSE when you have questions. Also - if you get the feeling the nurse does not know the answer, ASK for a meeting with Dr. Merhi! Also- Dr. Merhi has a specific nurse team! Ask for the Merhi-Nurse Team email for emails communications (merhisupport@...). I definitely had my favorite nurses there. Sometimes, the nurses' lines re: my specific protocol were crossed and I had to confirm something 2 or 3 times with DIFFERENT nurses before getting Dr. Merhi's actual correct answer. This was mostly through several email exchanges and strategically CC'ing different nurses. Never apologize for needing an answer if you feel you're not getting what you need. Call! Email! Again, some nurses are way more experienced and clearly-spoken than others. You'll start to realize as you go along. Never hesitate to ask for a meeting with Dr. Merhi if you really need.
Describe your experience with New Hope Fertility Center.
You can feel assured that the Dr.'s at this clinic all know the latest techniques and strategies for protocol for each person's needs. There's a chance you'll feel a bit like you are on an assembly line at first. I can't stress enough - make your voice heard! Ask questions, and if someone doesn't know the answer, make a consult appt. with your chosen Dr. there. In my case, I chose Dr. Merhi - hands down. Sometimes - the billing dept. can be a bit cold and treat you like a number. I recommend taking care of billing stuff before the day of a major procedure (IUI, egg retrieval, IVF transfer, hysteroscopy, etc.). It can be a bit unnerving to deal with billing dept. the day of those emotional procedures. If your name comes up to visit billing - hopefully it's not on a major procedure day. If you know you need to pay for something and a major procedure is coming, just be proactive about taking care of it early. They WILL call you in on a procedure day and make you pay before the retrieval/transfer. Feels a bit cold, I must say. But - it's not free after all. Just recommending you take care of it before the DAY OF. It really helps if you read their website re: all the different levels of IVF, etc., and then make your list of questions going in for the very first consultation with a Dr. of your choice. If you need to, meet with 3 or 4 different Dr.'s in the beginning to see who you gel with.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
Monitoring hours are very convenient! It is a well-oiled machine. Hours are 7am-12noon. The sooner you arrive, the less time you'll wait. The longest I've waited was about 30 minutes. That was only because I went in closer to 11-12pm time. They are a well-oiled machine. Once you arrive and check-in, you're in line in the order you came.
Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.
The billing dept. is VERY good/trustworthy at trying to submit everything to your insurance first. Depending on what your coverage is, the costs of all procedures, monitoring, etc., are comparable to most places. They are reasonable in relation to other places, depending on what you're having done. Not going to lie -- it's EXPENSIVE. But - I feel we're a special case: in the end, after several efforts using my own eggs w/ IUI donor sperm and IVF, we chose to also go with an egg donor. I mean - I could have put this child (the one I'm pregnant with as I type!) through its first two years of college! Some of the meds were covered by my insurance - not all of them. Some of the procedures were covered by insurance - not all of them.
Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
I never talked about this with Dr. Merhi because my wife and I agreed that we'd only ever opt to have ONE embryo transferred at a time. We did not want to risk multiples. It was not ever a topic for Dr. Merhi and I.
What specific things went wrong at New Hope Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at New Hope Fertility Center.
ONE time - only once - I received 2 conflicting emails from two different nurses. I wrote back immediately letting them know of the different info., and they got back to me right away with the corrected info.!
10
Doctor
Zaher Merhi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Successful
10
10
Age 33
3 IUI
IVF
Middle Eastern
Income $50K - $99K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
single embryo transfer [with Dr. Jennifer Kulp Makarov]...She is very friendly and always shows up with energetic smile. She is so humble and knows her patients...her strength: Shes precise, knowledgeable , very skilled , very friendly, humble, and so passionate about her job. She obviously knows her work and knows what she is doing. She is so quick to give details and handle the patient. She is never hesitant!...she used mini IVF treatment with minimum medications
It [New Hope Fertility Center] is very nice and welcoming clinic. It is so clean and set to have patients feel relaxed and comfortable. I like that they have easy to reach location with a nice view. They are in a very quiet and nice neighborhood...used mini IVF treatment with minimum medications...very organized, friendly and humble [nursing staff]...single embryo transfer [with Dr. Jennifer Kulp Makarov]...She is very friendly and always shows up with energetic smile. She is so humble a
How was your experience with Jennifer Kulp Makarov at New Hope Fertility Center?
her strength: Shes precise, knowledgeable , very skilled , very friendly, humble, and so passionate about her job. She obviously knows her work and knows what she is doing. She is so quick to give details and handle the patient. She is never hesitant!
What's one piece of advice would you give a prospective patient of Jennifer Kulp Makarov at New Hope Fertility Center?
To keep up the good job she is doing!
During treatment, were you treated like a number or a human with Jennifer Kulp Makarov at New Hope Fertility Center?
She is very friendly and always shows up with energetic smile. She is so humble and knows her patients.
Describe the protocols Jennifer Kulp Makarov used in your cycles at New Hope Fertility Center and their degree of success.
she used mini IVF treatment with minimum medications
Describe your experience with the nursing staff at New Hope Fertility Center.
very organized, friendly and humble
Describe your experience with New Hope Fertility Center.
It is very nice and welcoming clinic. It is so clean and set to have patients feel relaxed and comfortable. I like that they have easy to reach location with a nice view. They are in a very quiet and nice neighborhood
Describe the costs associated with your care under Jennifer Kulp Makarov at New Hope Fertility Center.
it was normal costs
Describe Jennifer Kulp Makarov's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
single embryo transfer
10
Doctor
Jennifer Kulp Makarov
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 42
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Latinx
Income $200K - $499K
Entrepreneur
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Olcha only performed the egg transfer and follow up post visits. He didn't not give me any meds other than progesterone and estradiol to help pregnancy...always made the time to see me during my visits and ask questions and answer my questions as well. He was the one who called me from the clinic to let me know I was pregnant which was a very nice personal touch to hear it from my doctor. He even called me on a Saturday his day off to check in on me the following week.
[The nurses at New Hope Fertility Center were] Always efficient, returned my calls and made sure to answer my questions...There was an issue with one of my embryos coming back after PGS testing as inconclusive. I had to insist the get the results but Dr Olcha stepped in and helped expedite the result so I could do the egg transfer with existing embryo from prior egg retrieval...My original doctor never took the time to perform my procedures or see me or speak to me after to inform me . I always had to follow up with him on my own. This was considered a weakness from my point of view
How was your experience with Meir Olcha at New Hope Fertility Center?
Dr Olcha is a caring and excellent doctor. He took over my case after I requested to switch to him from another doctor at clinic. From the very beginning of his care, he made me feel comfortable, and confident in his ability to help me get pregnant. He took the time to give me the true one on one care I was hoping for during this treatment, and always made sure to take the time to answer all of my questions and ease my concerns. Even though he was only my doctor for a short period during the egg transfer and beyond, he made me feel like I had been seeing him for years and treated me like a long time friend. He was always easy to talk to and has a good sense of humor and bedside manner. He is exactly the kind of doctor I wanted to have when I decided to do fertility treatments, so much that I wish he could deliver my baby too! I highly recommend Dr Olcha.
What's one piece of advice would you give a prospective patient of Meir Olcha at New Hope Fertility Center?
Go into your fertility treatment with high hopes and never stop believing that with the right doctor your baby dreams can come true.
During treatment, were you treated like a number or a human with Meir Olcha at New Hope Fertility Center?
Dr ok ha always made the time to see me during my visits and ask questions and answer my questions as well. He was the one who called me from the clinic to let me know I was pregnant which was a very nice personal touch to hear it from my doctor. He even called me on a Saturday his day off to check in on me the following week.
Describe the protocols Meir Olcha used in your cycles at New Hope Fertility Center and their degree of success.
Dr Olcha only performed the egg transfer and follow up post visits. He didn't not give me any meds other than progesterone and estradiol to help pregnancy
Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: Oksana?)
Always efficient, returned my calls and made sure to answer my questions
Describe your experience with New Hope Fertility Center.
New Hope is a great fertility clinic. I got a good feeling the very first time I walked in. The facilities are impressive and were always full of patients which made me think they must be doing something right. My original doctor never took the time to perform my procedures or see me or speak to me after to inform me . I always had to follow up with him on my own. This was considered a weakness from my point of view
Describe the costs associated with your care under Meir Olcha at New Hope Fertility Center.
$15k
What specific things went wrong at New Hope Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at New Hope Fertility Center.
There was an issue with one of my embryos coming back after PGS testing as inconclusive. I had to insist the get the results but Dr Olcha stepped in and helped expedite the result so I could do the egg transfer with existing embryo from prior egg retrieval
10
Doctor
Meir Olcha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 35 - 36
4 IUI
3 IVF
Unexplained
Prefer not to answer
Income $200K - $499K
Teacher
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Merhi used a mini-IVF protocol where I took clomid and letrozole and then Gonal-F injections for about one week. After that I took medication to prevent ovulation and then a trigger shot before the egg retrieval. For my frozen transfer I took estrogen and then progesterone in oil and progesterone suppositories...listened closely to our concerns from the beginning. After having 4 failed IUIs and 2 failed IVF Cycles at a different clinic, Dr. Merhi recognized my need for mini-IVF since the high doses of medication were potentially harming my eggs. I’m so lucky to have found Dr. Merhi.
Strengths [at New Hope Fertility Center]: Dr. Merhi is warm and caring and has a great sense of humor. He clearly communicated the protocol and reasoning behind it. He listened to my concerns he personally called me to answer my questions in a timely manner...Lise is the nurse in New Hope’s Long Island office. She is caring and compassionate and communicated with me via email and answered all my questions. She is the best!
How was your experience with Zaher Merhi at New Hope Fertility Center?
Dr. Merhi and the staff at New Hope were truly amazing. They explained everything clearly and tailored the protocol to meet my needs. I was more successful with their mini-IVF protocol than with my previous 2 cycles of conventional IVF. I would recommend them to anyone!
What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?
If you don’t understand something, call and speak to a nurse. They are very helpful!
During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?
Dr. Merhi listened closely to our concerns from the beginning. After having 4 failed IUIs and 2 failed IVF Cycles at a different clinic, Dr. Merhi recognized my need for mini-IVF since the high doses of medication were potentially harming my eggs. I’m so lucky to have found Dr. Merhi.
Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.
Dr. Merhi used a mini-IVF protocol where I took clomid and letrozole and then Gonal-F injections for about one week. After that I took medication to prevent ovulation and then a trigger shot before the egg retrieval. For my frozen transfer I took estrogen and then progesterone in oil and progesterone suppositories.
Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: Lise)
Lise is the nurse in New Hope’s Long Island office. She is caring and compassionate and communicated with me via email and answered all my questions. She is the best!
Describe your experience with New Hope Fertility Center.
Strengths: Dr. Merhi is warm and caring and has a great sense of humor. He clearly communicated the protocol and reasoning behind it. He listened to my concerns he personally called me to answer my questions in a timely manner. I am convinced that I would not be pregnant right now if I did not find Dr. Merhi.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
I went to monitoring appointments very early in the morning at both the Manhattan and Long Island offices. Manhattan office is very well run with large monitors telling you where to go for blood work and ultrasound. Manhattan office is much larger than Long Island but often more crowded.
Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.
My insurance covered a lot of it but I paid out of pocket for the ozone sauna therapy and the PRP procedure. I also had to pay about $2,000 for the egg retrieval and another $2,000 For transfer.
10
Doctor
Zaher Merhi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2020, Successful
10
10
Age 44
2 IVF
Endometriosis
Unexplained
Prefer not to answer
Income $100K - $199K
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
[Dr. Zaher Merhi is] Honest, compassionate and very knowledgeable about his expertise. I never would have believed him if he told me I will get you pregnant but he did and was extremely gentle with the whole procedure. He’s wonderful at his job...I was in lutueal phase cycle when my eggs were retrieved because my first attempt was not successful. During the luteual phase cycle two eggs were retrieved and one genetically tested embryo day 6 blastocyst...I was not informed of some procedures but the doctor said he would take care of it for me.
All the nurses who [at New Hope Fertility Center] were very understanding and compassionate...I was not informed of some procedures but the doctor said he would take care of it for me...They have very updated resources than conventional...The only negative thing I can say is the employees having clear communication between all parties patients and within their environment...I was in lutueal phase cycle when my eggs were retrieved because my first attempt was not successful. During the luteual phase cycle two eggs were retrieved and one genetically tested embryo day 6 blastocyst was transferred on January 20, I’m 7 weeks pregnant and extremely grateful with outcome.
How was your experience with Zaher Merhi at New Hope Fertility Center?
Honest, compassionate and very knowledgeable about his expertise. I never would have believed him if he told me I will get you pregnant but he did and was extremely gentle with the whole procedure. He’s wonderful at his job.
What's one piece of advice would you give a prospective patient of Zaher Merhi at New Hope Fertility Center?
Have faith in your doctor and follow what he tells you and trust the process.
During treatment, were you treated like a number or a human with Zaher Merhi at New Hope Fertility Center?
The only negative thing I can say is the employees having clear communication between all parties patients and within their environment.
Describe the protocols Zaher Merhi used in your cycles at New Hope Fertility Center and their degree of success.
I was in lutueal phase cycle when my eggs were retrieved because my first attempt was not successful. During the luteual phase cycle two eggs were retrieved and one genetically tested embryo day 6 blastocyst was transferred on January 20, I’m 7 weeks pregnant and extremely grateful with outcome.
Describe your experience with your nurse at New Hope Fertility Center. (Assigned nurse: Samantha Brown)
All the nurses who work were very understanding and compassionate
Describe your experience with New Hope Fertility Center.
Use new Hope fertility clinic their approach and their protocol I feel it makes alot more sense as far as the alternative choices that you have. I’m very pleased with my options. They have very updated resources than conventional
Describe the costs associated with your care under Zaher Merhi at New Hope Fertility Center.
I was not informed of some procedures but the doctor said he would take care of it for me.
Describe Zaher Merhi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
No we did not have elective single embryo. My request was implant the healthiest embryo for implantation
10
Doctor
Zaher Merhi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
10
10
Age 29 - 32
1 IUI
2 IVF
Male Factor
Latinx
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Both my pregnancy were singleton single embryo transfer [with Dr. Zitao Liu]...He is very knowledgeable and understand every person different based on their situation...Very patient and when doing Egg retrieval he focus on retrieving max numbers. Also when transferring the embryos he is very delicate and ensures its placed in best position to implant...Natural cycle before transferring the embryo. Then taking Estrance and progesterone before the tranfer
It [monitoring hours at New Hope Fertility Center] was very convenient and their schedule works very well with working patients...Both my pregnancy were singleton single embryo transfer...Very organize. Will not change nothing. Continue doing what you do every day to make miracle happen. Taking blood and doing sonogram is super fast. Their system really works and has helped me achieved my 2nd pregnancy...Natural cycle before transferring the embryo. Then taking Estrance and progesterone before the tranfer
How was your experience with Zitao Liu at New Hope Fertility Center?
He is one of the best doctor New Hope has. Very patient and when doing Egg retrieval he focus on retrieving max numbers. Also when transferring the embryos he is very delicate and ensures its placed in best position to implant
What's one piece of advice would you give a prospective patient of Zitao Liu at New Hope Fertility Center?
He will make it happen. Have hope in his regimen they really work
During treatment, were you treated like a number or a human with Zitao Liu at New Hope Fertility Center?
He is very knowledgeable and understand every person different based on their situation
Describe the protocols Zitao Liu used in your cycles at New Hope Fertility Center and their degree of success.
Natural cycle before transferring the embryo. Then taking Estrance and progesterone before the tranfer
Describe your experience with the nursing staff at New Hope Fertility Center.
Friendly
Describe your experience with New Hope Fertility Center.
Very organize. Will not change nothing. Continue doing what you do every day to make miracle happen. Taking blood and doing sonogram is super fast. Their system really works and has helped me achieved my 2nd pregnancy
Describe your experience with your monitoring appointments at New Hope Fertility Center.
It was very convenient and their schedule works very well with working patients
Describe the costs associated with your care under Zitao Liu at New Hope Fertility Center.
Approx 10k
Describe Zitao Liu's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
Both my pregnancy were singleton single embryo transfer
10
Doctor
Zitao Liu
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
10
10
Age 36 - 39
3 IUI
8 IVF
Donor Eggs
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
East Asian
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
As a patient, it’s important for me to feel safe and understood. It’s important for me to feel comfortable with people in the clinic and it’s important for me to feel comfortable with doctors. All that I had just said described Dr. Zhang and his clinic [New Hope Fertility Center]. He listens to our frustration and how much impact it’s carrying us and also financially.
The only weakness I have to say is to really be a bit more organize on some areas. For example, I had done bloodworks already and they kept asking me for particular blood work reports which I had given. ... The clinic’s [New Hope Fertility Center] atmosphere is friendly and open. ... During blood work monitoring, they know I have thin veins and they are careful. ... The embryologist I meet during transfers, super nice and friendly. They show me my embryo on the screen and they really check to make sure it is me and I understand exacting what is going on.
How was your experience with John Zhang at New Hope Fertility Center?
As a patient, it’s important for me to feel safe and understood. It’s important for me to feel comfortable with people in the clinic and it’s important for me to feel comfortable with doctors. All that I had just said described Dr. Zhang and his clinic. He listens to our frustration and how much impact it’s carrying us and also financially.
What's one piece of advice would you give a prospective patient of John Zhang at New Hope Fertility Center?
To always trust your gut feeling. Listen and ask millions of questions.
During treatment, were you treated like a number or a human with John Zhang at New Hope Fertility Center?
From all other fertility clinics we’ve been to, New Hope was friendly. Dr. Zhang and staff were friendly and organized. They saw me as a human being not an object of someone just coming in for treatments. They understand our frustration and our pain. We’ve also endured two stillbirths. They know the pain and heartache of losing two precious babies and trying again and not working. Dr. Zhang is there to questions that’s needing answers. He is always available to talk to without paying...he understands!
Describe the protocols John Zhang used in your cycles at New Hope Fertility Center and their degree of success.
I was preparing for retrieval’s of my own eggs (one or two he sees), he uses minimal meds. Trigger shots when it’s time for retrieval in two days , I don’t remember the meds I had taken. For preparing egg donor transfers, I have been taking estradiol, promethium....depends on my blood work result if it needs some adjusting I had taken prednisone, progesterone shot on my butt, baby aspirin, enoxaparin injection on my stomach. Sometimes my lining needs to be thicker so they up my use to progesterone sometimes.
Describe your experience with the nursing staff at New Hope Fertility Center.
We started seeing Dr. Zhang back in 2016 and we are still doing that:) the staff are wonderful. When I come in they know me and don’t need to tell them my name. They input it on their computer and they know I’ve already arrived. During blood work monitoring, they know I have thin veins and they are careful. Nurse are available to talk to and few I’ve met and talked to. They are super nice, cordial and you ask them anything even if it’s embarrassing or disgusting. The sonographers I absolutely love. They know our loses and they are so sweet. They talk to me about how I’m doing and how my day is going. They always try to lift my spirits. Other doctors on site are fantastic. They are friendly and you can ask them anything and they are there to help you. Nurse after my transfers, super sweet. You feel comfortable and they don’t rush you to get up and leave. The staff during transfers, they give me instructions what to do and they are caring too. The embryologist I meet during transfers, super nice and friendly. They show me my embryo on the screen and they really check to make sure it is me and I understand exacting what is going on. Doctors who performs the transfers are friendly and I can ask anything even though he is busy doing what he needs to do.
Describe your experience with New Hope Fertility Center.
The clinic is amazing. There are more patients than ever. The clinic’s atmosphere is friendly and open. The only weakness I have to say is to really be a bit more organize on some areas. For example, I had done bloodworks already and they kept asking me for particular blood work reports which I had given. They’ve asked me Numerous times and I keep being copies for them. Whoever scans the documents, they need scan better and put it in my file. At one time only, a nurse emailed me my blood work result and protocol. The meds she told me was to take clomid. But that’s for retrieval. I was doing transfers. So one nurse emailed me and corrected it. Also, I keep getting ask if I’m Allergic to medications. I did tell them so many times yes and gave them the name and still keeps asking me. It’s ok. I learn to answer each time:)
Describe your experience with your monitoring appointments at New Hope Fertility Center.
My monitoring experience is great. The ladies who gets my blood has no problem. Although I have small veins, they still manage to get it done. They always ask me if I’m doing ok. As for sonogram, I love the ladies there. So respectful. I get along well with them. They know how hard and how long and our loses. They’ve become my friends there. Always smiling. :) which I love. Makes my day.
Describe the costs associated with your care under John Zhang at New Hope Fertility Center.
We’ve been doing fertility for 9 and half long years. My husband and I have seen numerous doctors. The billing at the Dr. Zhang’s office is very organized. There’s always three there. They know your name and what needs to be paid. They even tell you what it’s for and if the insurance paid or not and explained why. They even have online service to pay online now too. They are friendly. My husband and I pay out of pocket fertility for nine and half long years. For donor eggs we have $13,200 for 6 eggs. Then they tell us how survived. For example, embryologist will email and tell me they get 5 out of 6 ready to be sent out for genetic testing. Before sending we have to pay $750 per embryo to be tested first before being sent out. Ones we do that we have 7-10 days to wait and they will email with results. Then they will email again and tell us how many survived and how many healthy with grades on them and explanation of their grades. So imagine having failed donor eggs many many times $13,200 x 5 times. We are financially medically in debt. We need help!
Describe John Zhang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
When we did our transfer in Cancun Mexico, the doctor there transferred four embryos all the time. Out of three cycles, I was pregnant but resulted in 10 week miscarriage. Dr. Zhang and his colleague transfers one embryo at a time per rules. He picks the best embryos for transfers.
10
Doctor
John Zhang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
5
10
Age 39
6 IVF
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
European
1st of 2 Docs
Doesn't Recommend
Strongly Recommends
Successful
I met with Dr. Zhang once and did not develop any relationships with the staff. If this were my first clinic or cycle I would be put off but at this point I just wanted results I did not need hand holding... is an extremely smart and willing to think outside of the box. I am thrilled I found him when I did, only 1 cycle led to success!! Knowing that he is the owner/founder I understood he would be very busy but trusting a doctor of his caliber assured me to trust his staff.
Location [of New Hope Fertility Center] is good however the first time I could not easily find the building. Also, the security needs to know the difference between floors 3 & 4, a few times I was directed to the wrong floor. Clinic itself is large and clean. Nice refreshment station and the best part is the salt water fish tank. The reception desk individuals are very welcoming...Aside from getting my blood drawn at the first consult, retrieval and transfer, the only interaction I had with the nurses was with email. During the stim cycle they are very responsive. During transfer and ongoing pregnancy the email communication isn't as responsive, could due to the number of patients, vacation time, patient priority. The nurses are all very professional in person and email.
How was your experience with John Zhang at New Hope Fertility Center?
Dr. Zhang is an extremely smart and willing to think outside of the box. I am thrilled I found him when I did, only 1 cycle led to success!! Knowing that he is the owner/founder I understood he would be very busy but trusting a doctor of his caliber assured me to trust his staff.
What's one piece of advice would you give a prospective patient of John Zhang at New Hope Fertility Center?
Do your own research, bring your own questions and take a chance!
During treatment, were you treated like a number or a human with John Zhang at New Hope Fertility Center?
It is a very busy clinic, I met with Dr. Zhang once and did not develop any relationships with the staff. If this were my first clinic or cycle I would be put off but at this point I just wanted results I did not need hand holding.
Describe the protocols John Zhang used in your cycles at New Hope Fertility Center and their degree of success.
Mini ivf using clomid, letrozol, cetrotide and very small doses of follistim.
Describe your experience with the nursing staff at New Hope Fertility Center.
Aside from getting my blood drawn at the first consult, retrieval and transfer, the only interaction I had with the nurses was with email. During the stim cycle they are very responsive. During transfer and ongoing pregnancy the email communication isn't as responsive, could due to the number of patients, vacation time, patient priority. The nurses are all very professional in person and email.
Describe your experience with New Hope Fertility Center.
Location is good however the first time I could not easily find the building. Also, the security needs to know the difference between floors 3 & 4, a few times I was directed to the wrong floor. Clinic itself is large and clean. Nice refreshment station and the best part is the salt water fish tank. The reception desk individuals are very welcoming.
Describe the costs associated with your care under John Zhang at New Hope Fertility Center.
I think in total the cost was ~14k. The part that was annoying was since I was doing outside monitoring it cost me an additional 1k each month for NHFC to review the results.
Describe John Zhang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
No comment.
What specific things went wrong at New Hope Fertility Center?
  • Scheduled the wrong procedure
5
Doctor
John Zhang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 43
2 IVF
Latinx
Income $100K - $199K
Consultant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
1st retrieval [with Dr. Olcha] was a cyst so we grew the remaining follicles. He tweaked the Clomid dosage...Next cycle he might do clomid + injectables (Im doing "mini ivf")...He actually cares. I feel he is customizing & tweaking everything based on most recent results. he takes time to explain everything & make sure Im at ease & understand everything. When doing my retrieval (my 1st ever) he explained to me every step of the way which kept me so calm. I know the difference since my prior doc treated me like a #. Dr Olcha is night and day from her & Im soooo happy I switched to him. Doctor Nps
I usually deal with [the nurses at New Hope] who draw blood + the sonogram. Nurses usually just email the instructions (after you leave). the ones I have dealt at the clinic, some are very dry/no bedside manners....one told me I was pregnant (instead of letting doc tell me...it was a chemical pregnancy)...i saw her again 2 weeks later & she didnt even remember me...[monitoring is a] super well oiled machine. Window is 7am thru 1pm....7-9am if you want to speak to a doctor. I would get in 7:45 and be our by 8:30-8:45 in time to get to work. Super easy
How was your experience with Meir Olcha at New Hope Fertility Center?
Dr Olcha was my 2nd doctor here. He came in to explain how they couldn’t do retrieval the next day (what would have been my 1st) since I had ovulated…Orlissa didn’t work for me. He explained to me in 5 mins more than my prior doc at same clinic had explained to me in 2 months with her. He gave me options (clomid to grow rest of follicules vs timed intercourse which he recommended the later). I had a consultation with him since I noticed he was an RE & I just kept thinking of how different (good) I felt with him vs my prior doctor. 10 seconds into the meeting I started crying…it was like all my walls came down & I felt safe…I felt I could ask him and I wasn’t being rushed. He said “don’t cry, you are going to make me cry!”…something my prior doc would have NEVER said. I knew right there he saw me as a person, a human, not just another body. He went on to explain the whole process, calm/not rushed, would draw as he explained, talked in simple terms so you can understand. He looked at my prior results & immediately said what needed to be tweaked. On my 1st egg retrieval – it ended up being an empty follicule (Cyst). Again he came to give me the bad news (vs sending a nurse). He knew my plan didn’t cover it & it was all out of pocket so he said he would process it thru my medical insurance as a cyst removal and if they covered it, I would get a credit with New Hope. That was the case which was a $1250 relief I could use towards next procedure. This also was my 1st retrieval ever. He kept me so calm, telling me what he was doing as he was doing it. That helped a lot! He said we would grow the remaining ones (lutheal fase & plan of action) On my 2nd retrieval, I had 2 eggs retrieved, 1 fertilized. It didn’t make it to day 7. He said he would call me but since we had a consultation he figured he explained 1:1. Again he explained everything so clearly going step by step of the process & where my embryo stopped growing. I literally leave his office with so much hope every time since he explains every step & he has a plan of action already. He makes me feel safe & taken care of. He works weekends which is great since less people there. When I get monitoring (blood & sonogram) – I usually see him right after looking at my results & getting to plan of action. He sometimes will either come in during or after the monitoring and answer any questions. He is very hands on. My prior doc I was with for 2 months & saw her twice (1st consultation + a meeting scheduled by me). With Dr Olcha I’ve seem him almost every time I’ve been there & If I don’t, I get very detailed emails from his nurse support team with his recommendations. Im so happy I switched to him. He is the reason I have hope & feel like I can trust the science. That he is looking out for me & doing what is best for me. Its truly customized & making changes as we go & know more. He is night and day from my prior doc & I will recommend him to ANYONE (I already have). He is the best combination of knowledgeable, calm, compassionate, very good at explaining…..he is the PERFECT COMBO OF SCIENCE MEETS HEART! I feel so lucky God put him on my path. I trust he will get me there
What's one piece of advice would you give a prospective patient of Meir Olcha at New Hope Fertility Center?
Ask him anything. He will explain and you will feel so much better after.
During treatment, were you treated like a number or a human with Meir Olcha at New Hope Fertility Center?
He actually cares. I feel he is customizing & tweaking everything based on most recent results. he takes time to explain everything & make sure Im at ease & understand everything. When doing my retrieval (my 1st ever) he explained to me every step of the way which kept me so calm. I know the difference since my prior doc treated me like a #. Dr Olcha is night and day from her & Im soooo happy I switched to him.
Describe the protocols Meir Olcha used in your cycles at New Hope Fertility Center and their degree of success.
1st retrieval was a cyst so we grew the remaining follicles. He tweaked the Clomid dosage (from 100mg from prior doc to 50 mg)...not sure if since I was in lutheal phase. Next cycle he might do clomid + injectables (Im doing "mini ivf")
Describe your experience with the nursing staff at New Hope Fertility Center.
I usually deal with those who draw blood + the sonogram. Nurses usually just email the instructions (after you leave). the ones I have dealt at the clinic, some are very dry/no bedside manners....one told me I was pregnant (instead of letting doc tell me...it was a chemical pregnancy)...i saw her again 2 weeks later & she didnt even remember me (even do she did a big mistake).
Describe your experience with New Hope Fertility Center.
Strength - Very efficient. You are in & out in 30-60 mins. I have time to get to work before 9am. Never a long wait You come in, check in, then look at monitor which tells you chair to draw blood or sonogram room. After you get email with instructions & next steps. weakness - some of the nurses & Dr Lipkin (no bedside manners)....need a little bit more compassion. My doc is great so it's worth it for me.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
super well oiled machine. Window is 7am thru 1pm....7-9am if you want to speak to a doctor. I would get in 7:45 and be our by 8:30-8:45 in time to get to work. Super easy
Describe the costs associated with your care under Meir Olcha at New Hope Fertility Center.
retrieval - 1,250 fertilizing egg to embryo - 1,500 Trigger shot - $100 Monthly monitoring - 200-250/month (my health plan covers 80% so I guess cost would be 1k if not)
What specific things went wrong at New Hope Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at New Hope Fertility Center.
just 1 incident where I had 2 nurses send me emails with different instructions. This is before I know after monitoring you just go home & wait for the email so...I actually had someone tell me there what the next steps where. I replied to the email & said "i was told xyz(A), one of you is stating that (A) but another nurse emailed be (B)...which one is it??"....nurse I knew called me & clarified.
10
Doctor
Meir Olcha
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
0
10
Age 43
2 IVF
Latinx
Income $100K - $199K
Consultant
1st of 2 Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
She [Dr. Lipkin] gives you the minimum (information wise)...When asking about retrieval & if she would do all my procedures she laughed and said “no there is a group of doctors here & depends who is assigned for it that day. But don’t worry (insert laugh)…’it’s a very easy procedure – anyone can do it really” (thought it was very unprofessional & didn’t like fact she thought this was a joke. For someone who’s never done this, it’s a pretty big deal specially the 1st time. She did not give me that comfort security feeling at all. On my consultations with her - I felt rushed & was trying to get as much in since I could feel her being annoyed. It was very clear to me every time I was just a body to her...didnt get the feeling a)she was doing her best for me or b)even believed I could get pregnant.
had 2 nurses [at New Hope Fertility Center] emailed me 2 different conflicting instructions. Luckily I stayed at clinic until I was told my next steps (didnt know yet at this point they always email you & you dont have to wait there for it). I asked for clarification & nurse called me & confirmed...never got to retrieval since I ovulated...Strength - very organized, efficient, great billing department, great front desk staff, great hours/opened weekends, Weakness - nurses bedside manners are lacking. Advice - do your research on the doctors & maybe have a consultation with a few to figure out best match for you. I stayed too long with Dr Lipkin. I've understood more & been taken care of more by Dr Olcha than I did with Lipkin.
How was your experience with Lana Lipkin at New Hope Fertility Center?
I was at New Hope for 2 months before switching doctors (from Lipkin to Dr Olcha…did a review for him too). I had a consultation with her and she seemed cold, robotic, very factual which is fine, answering questions with a smirk (ego type of laugh)…I felt like I was just one more for her. It was our 1st meeting & not even 5 minutes in she said “You know….you don’t have to take so many notes…we are the experts, you need to trust”. I explained that I do that anywhere for future reference in case I forget. When asking about retrieval & if she would do all my procedures she laughed and said “no there is a group of doctors here & depends who is assigned for it that day. But don’t worry (insert laugh)…’it’s a very easy procedure – anyone can do it” (thought it was very unprofessional & didn’t like fact she thought this was a joke. For someone who’s never done this, it’s a pretty big deal specially the 1st time. She did not give me that comfort security feeling at all. On our 2nd meeting (which I scheduled since after 2 months I hadn’t seen her yet since our original consultation), I had a list of questions. I felt rushed & was trying to get as much in since I could feel her being annoyed. One of my questions was “why where we doing “mini ivf vs. regular ivf?”. Her response was “because we cant create something out of nothing”…after this I froze, felt shocked & realized no point in asking more questions. I felt like crying. I realized then that she did not care for me. She did not believe she could get me pregnant. I was just one more…one more body. I asked what was my ovarian reserve & she said it should be 4-5 follicles per ovary so yours is low even for your age”. I asked my new doctor the same question a month later & he said it was consistent with my age (2-3 total). Our 2nd meeting was also when I found out by a nurse I was pregnant but when talking to Dr Lipkin 5 mins later as she explained “well you are ..except you are not”…she had no compassion when telling me, just told me I had a chemical pregnancy and happens to a lot of women. I left the clinic and had to google what a chemical pregnancy was since still wasn’t very clear. I had a trigger shot & came next day to confirm retrieval. It turned out I had ovulated so missed the chance. The doctor that came in to explain is the one who became my new doctor (Dr Olcha – did review for him here too). She never called me or emailed me. After 2-3 weeks post that event & not hearing from her plus all reasons above, I decided to switch to Dr Olcha & Im soooooo glad I did. The experience has been night & day. Anytime I talked to friends who had gone thru this process they would ask me questions & I could not answer. I had lists of questions for my doctor yet felt like I was just one more, going for blood work & sonogram but no real doctor connection, a doc looking out for me & really watching/customizing my case. The clinic is super efficient but her bedside manners are not the best. A friend of mine who had her wife pregnant there said the same thing…bedside manners are lacking. Dr Lipkin – THUMBS DOWN big time. Big disappointment, big waste of time. Dr Olcha (separate review) – THE BEST! So happy I made the switch. They are night & day & he is pure LIGHT
What's one piece of advice would you give a prospective patient of Lana Lipkin at New Hope Fertility Center?
She has no bedside manners, not compassionate. if you care to have someone who has your best interests, actually cares, is compassionate - I would NOT go with her. Advice - schedule consultations once a month or whenever you need them since she wont....she relies on nurses to send email with recommendations but not much personal touch/interaction from her side.
During treatment, were you treated like a number or a human with Lana Lipkin at New Hope Fertility Center?
Like a # with her. I had a consultation with her and she seemed cold, robotic, very factual which is fine, answering questions with a smirk (ego type of laugh)…I felt like I was just one more for her. She is not tactful, her answers are short & she wont tell you anything unless you ask. She gives you the minimum (information wise). I When asking about retrieval & if she would do all my procedures she laughed and said “no there is a group of doctors here & depends who is assigned for it that day. But don’t worry (insert laugh)…’it’s a very easy procedure – anyone can do it really” (thought it was very unprofessional & didn’t like fact she thought this was a joke. For someone who’s never done this, it’s a pretty big deal specially the 1st time. She did not give me that comfort security feeling at all. On my consultations with her - I felt rushed & was trying to get as much in since I could feel her being annoyed. It was very clear to me every time I was just a body to her...didnt get the feeling a)she was doing her best for me or b)even believed I could get pregnant.
Describe your experience with the nursing staff at New Hope Fertility Center.
Nursing staff doesnt have the best bedside manners. Emails are detailed and easy to follow (its a clinic thing not linked to the doctors per se) but did notice Dr Olcha has a separate nurse support group (smaller group so more hands on vs all the nurses for the full clinic)
Describe your experience with New Hope Fertility Center.
Strength - very organized, efficient, great billing department, great front desk staff, great hours/opened weekends, Weakness - nurses bedside manners are lacking. Advice - do your research on the doctors & maybe have a consultation with a few to figure out best match for you. I stayed too long with Dr Lipkin. I've understood more & been taken care of more by Dr Olcha than I did with Lipkin.
Describe the costs associated with your care under Lana Lipkin at New Hope Fertility Center.
trigger shot $100 never got to retrieval since I ovulated. before my next cycle/retrieval I switched to Dr Olcha thank God!
What specific things went wrong at New Hope Fertility Center?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at New Hope Fertility Center.
had 2 nurses emailed me 2 different conflicting instructions. Luckily I stayed at clinic until I was told my next steps (didnt know yet at this point they always email you & you dont have to wait there for it). I asked for clarification & nurse called me & confirmed
0
Doctor
Lana Lipkin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
9
Age 31
2 Embryo Freezing
Donor Sperm
Black or African-American
Income $100K - $199K
Graphic Designer
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
You won't see her [Dr. Lana Lipkin] all the time, so take advantage of your meetings and calls with her. Have all your questions prepared. She knows her stuff...She's smart and a whip, was very patient, and answered any and every question I asked in our in-person talks. If it ever felt impersonal, it was due to the having to use New Hope's email service as communication between visits. Sometimes nurses respond instead of Lipkin for things that they could handle. But, for the important things, Lipkin made sure to call me in a timely manner and I always feel comforted afterwards. I feel like I'm in good hands and that I'm not broken.
If it ever felt impersonal, it was due to the having to use New Hope's email service as communication between visits. Sometimes nurses respond instead of [Dr.] Lipkin for things that they could handle...Some phlebotomists could be gentler and have more experience with lighter veins or darker skin. The nurses answer questions in a pretty timely way over the email portal, but there were a few times that were frustrating. I've had to email for further clarification on directions given by nurses.
How was your experience with Lana Lipkin at New Hope Fertility Center?
Dr. Lipkin has a very straightforward way of talking, but more so like someone who knows what she's talking about a not a blunt, rude person. Talking with her instantly makes me feel better because she's so smart and clever, even. She's one of those people who's nodding in understanding before I'm done bumbling through my half-formed questions. She listens as well as she advises, which is awesome. She's a very busy person, but she finds time to call back or meet in person, whichever is most convenient. I'm glad I chose her.
What's one piece of advice would you give a prospective patient of Lana Lipkin at New Hope Fertility Center?
You won't see her all the time, so take advantage of your meetings and calls with her. Have all your questions prepared. She knows her stuff.
During treatment, were you treated like a number or a human with Lana Lipkin at New Hope Fertility Center?
Dr. Lipkin's pretty awesome. She's smart and a whip, was very patient, and answered any and every question I asked in our in-person talks. If it ever felt impersonal, it was due to the having to use New Hope's email service as communication between visits. Sometimes nurses respond instead of Lipkin for things that they could handle. But, for the important things, Lipkin made sure to call me in a timely manner and I always feel comforted afterwards. I feel like I'm in good hands and that I'm not broken.
Describe the protocols Lana Lipkin used in your cycles at New Hope Fertility Center and their degree of success.
First cycle: birth control pills for a week, 300 units of Gonal-F per shot until they later reduce, Clomid, Letrozole, and Cetrotide taken in separated parts. Second cycle: the same, but the Gonal-F units were smaller.
Describe your experience with the nursing staff at New Hope Fertility Center.
It's a mixed bag, but overall good. Some phlebotomists could be gentler and have more experience with lighter veins or darker skin. The nurses answer questions in a pretty timely way over the email portal, but there were a few times that were frustrating. I've had to email for further clarification on directions given by nurses.
Describe your experience with New Hope Fertility Center.
Strengths: They're efficient, overall friendly, and many of them genuinely feel like they want the best for us. Their numbers as far as pregnancies and IVF cycles are great. Their operating hours are unmatched, even during COVID in the city. It's right next to many trains in Manhattan. Weaknesses: The scent of the office is strong, too perfume-y. The ads on the televisions should be more diverse, not just white babies. Some people may feel their efficient way of meeting patients feels assembly line-ish. Their billing department could really use more help.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
The monitoring happens at every visit or appointment. Your name will come up next to its own monitoring room number on the television, so pay attention!
Describe the costs associated with your care under Lana Lipkin at New Hope Fertility Center.
Roughly 10k, give or take. Much cheaper than the competition.
10
Doctor
Lana Lipkin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
New Hope Fertility Center
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources