NewLIFE (Leaders in Fertility & Endocrinology)

2 doctors work here

Rated 8.1
Strongly recommend: 55%Neutral: 22%Don't recommend: 23%8.1
55% strongly recommend
49 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.4
8.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8
8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
300
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 6 offices

Dothan
108 Medical Drive
Dothan, AL 32503
334-718-1463
Gulf Breeze
1118 Gulf Breeze Pkwy
Gulf Breeze, FL 32562
850) 857-3733
Mobile
6701 Airport Blvd
Mobile, AL 36608
251-583-2994
Panama City
2101 Northside Drive
Panama City, FL 32405
850-747-1600
Pensacola
4400 Bayou Blvd
Pensacola, FL 32503
850-857-3733
Tallahassee
2344 Centerville Rd
Tallahassee, FL 32308
850-325-6672
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9 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Unsuccessful
NPS
3
NPS
5
Age 32 - 35
4 IUI
1 IVF
Anovulation
PCOS
Recurrent Pregnancy Loss
European
Income $100K - $199K
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only saw Dr. Ripps for my consult and treatment plan appointments, during egg retrieval and embryo transfers, and during surgeries. Every time I saw him it felt like he had just glanced over my file and did not have a good understanding about what was going on...never reached out after our failed transfers and I only heard from him when I called with questions. His ego needs to be knocked down a few notches and he needs to limit the number of patients he sees so that everyone can receive the appropriate care from him.
The staff at the [NewLIFE] clinic is pretty amazing for the most part. Everyone is super friendly and most of the time will remember you when you come in. However, there are a few members of staff who are rude. I mainly ignored these employees and did not have to communicate with them often. Do not expect to get any of your medicinal records from this clinic. They will not share your lab results with you unless you specifically ask. The only was to communicate with the clinic is via telephone although they do have a patient portal, only the clinic staff can send you things through the portal which is very frustrating if you have a simple question to ask.
How was your experience with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
Dr. Ripps is very confident in his practice and clinic. He was confident that we would get pregnant easily with treatment and we fully trusted him. After multiple IUIs we were no closer to our baby and decided IVF would be a better option based on his recommendation. I never saw Dr. Ripps during my IVF monitoring until the day of egg retrieval. Also, Dr. Ripps never reached out after our failed transfers and I only heard from him when I called with questions. His ego needs to be knocked down a few notches and he needs to limit the number of patients he sees so that everyone can receive the appropriate care from him.
What's one piece of advice would you give a prospective patient of Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
Understand that we will only see the nurses or nurse practitioners during your treatment and will not see Dr. Ripps unless you have an egg retrieval, embryo transfer, hysteroscopy or surgery.
During treatment, were you treated like a number or a human with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
I only saw Dr. Ripps for my consult and treatment plan appointments, during egg retrieval and embryo transfers, and during surgeries. Every time I saw him it felt like he had just glanced over my file and did not have a good understanding about what was going on.
Describe the protocols Barry Ripps used in your cycles at NewLIFE (Leaders in Fertility & Endocrinology) and their degree of success.
Each IUI used Letrozole. Progesterone was added after first IUI resulted in pregnancy and progesterone levels were low but was not given for subsequent IUIs or pregnancy. 1st and 2nd IUIs were on 5mg Letrozole. 2nd IUI was cancelled due to no follicle growth. 3rd IUI Letrozole increased to 7.5mg. 4th IUI Letrozole increased to 10mg at my request. Egg retrieval used 150 FSH, 150 Menopur, Lupron trigger and cabergoline (to help with OHSS). 1st embryo transfer used birth control, Lupron suppression, baby aspirin, prednisone, metformin, progesterone in oil, estrogen patches, doxycycline. 2nd embryo transfer used Lupron depot to increase suppression, birth control, Lupron suppression, baby aspirin, prednisone, metformin, progesterone in oil, estrogen patches, doxycycline, platelet rich infusion to help uterine lining be more receptive.
Describe your experience with the nursing staff at NewLIFE (Leaders in Fertility & Endocrinology).
I love the nursing staff at Nee Life. Every time I went in for an appointment the nurses were alway so sweet and compassionate. I was happier using the specific nurse practitioner during IUIs than the nurse practitioner for IVF. The nurse for my IUI cycles were so much nicer that’s the IVF nurse. I always felt like the IVF nurse was in a rush to get off the phone and just had a rushed demeanor.
Describe your experience with NewLIFE (Leaders in Fertility & Endocrinology).
The staff at the clinic is pretty amazing for the most part. Everyone is super friendly and most of the time will remember you when you come in. However, there are a few members of staff who are rude. I mainly ignored these employees and did not have to communicate with them often. Do not expect to get any of your medicinal records from this clinic. They will not share your lab results with you unless you specifically ask. The only was to communicate with the clinic is via telephone although they do have a patient portal, only the clinic staff can send you things through the portal which is very frustrating if you have a simple question to ask.
Describe the costs associated with your care under Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology).
Diagnostic testing was covered through my insurance and I paid $40 co-pay for each office visit. Each IUI Letrozole cycle cost approximately $1000 plus the cost of medication. The IVF cycle cost approximately $19,500 which included monitoring ultrasounds, bloodwork, egg retrieval, anesthesia, ICSI, Lab fees for embryo development, short term cryo-preservation plus the cost of medication. Genetic testing of embryos cost $4500 for up to five embryos. This did not include the cost of the PGTA testing that was performed by the genetics lab. Each Frozen embryo transfer cost $3600 which included the thaw process, Lab fees, monitoring Ultrasounds, bloodwork, and transfer procedure. Platelet rich infusion cost $350. Beta hCG pregnancy blood test cost approximately $115.
What specific things went wrong at NewLIFE (Leaders in Fertility & Endocrinology)?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
Describe the specific things that went wrong at NewLIFE (Leaders in Fertility & Endocrinology).
There were results of an endometrial biopsy that were reviewed by a second pathologist and the clinic or doctor never informed me of the updated pathologist report. This report contained important information regarding the need for an updated uterine biopsy to be completed. A new uterine biopsy was done however the second biopsy was never retested for the concerning items found in the first biopsy pathology report. I only found out about this information by requesting my medical records.
3
Doctor
Barry Ripps
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
2 of 5
5
Clinic
NewLIFE (Leaders in Fertility & Endocrinology)
Pensacola
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
3
NPS
3
Age 29 - 30
1 IUI
1 IVF
PCOS
Unexplained
Other
Income $200K - $499K
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Ripps works with several locations within this clinic, so it was rare and infrequent that we were in touch with him personally. I always seemed to feel he didn’t share the same urgency as we did with our situation...he leans on the cautious side of things...f we hadn’t pushed for us to begin IUI/IVF (more intensive treatment), I am confident he wouldn’t have us on that path still today, over a year into our treatment.
While I always felt like the staff at New Life knew exactly who I was and was familiar with my situation, I almost felt like the atmosphere at the Mobile office was too relaxed...Strength: Nurse in the Pensacola office. Very available and sweet, answered all questions in a timely and professional manner. Another strength would be listening to patient requests for more intensive treatment...embryologist was very informative through the process...Weakness: communication, and professionalism of the nursing staff in the mobile office.
How was your experience with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
Dr Ripps works with several locations within this clinic, so it was rare and infrequent that we were in touch with him personally. I always seemed to feel he didn’t share the same urgency as we did with our situation - that he felt our push to begin more intensive treatment methods wasn’t originally something he supported. Dr. Ripps has a great bedside manner and seems like he cares about your successes. However, there were several times when my husband and I left the clinic with unanswered questions. Some of the prescribed treatments and procedures left us in the dark as to what was going on. This in part is a testament to the communication between him and the nurses at the office location where we were patients. Dr Ripps also mentioned to us, after a year as patients in his office, that he knew of some abnormalities in my scans since I became a patient with him, but he didn’t view those abnormalities as dire, so he never mentioned them to us. That certainly created doubt in my mind, because I felt we should have been made aware of anything and everything that could be a cause to impact our fertility.
What's one piece of advice would you give a prospective patient of Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
Be prepared with questions when you schedule an appointment with Dr Ripps! Since it is few and far between that you will actually meet with him, any questions you have are better answered in person. Also, understand that he leans on the cautious side of things - meaning, he generally doesn’t agree when patients come to see him with a sense of urgency, or who are looking for quick results. Dr Ripps advocated for my husband and I to attempt to conceive with timed intercourse and light meds to assist. If we hadn’t pushed for us to begin IUI/IVF (more intensive treatment), I am confident he wouldn’t have us on that path still today, over a year into our treatment.
During treatment, were you treated like a number or a human with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
While I always felt like the staff at New Life knew exactly who I was and was familiar with my situation, I almost felt like the atmosphere at the Mobile office was too relaxed... the staff there treated us as family to the point where there were blurred lines between professionalism and taking our care seriously
Describe the protocols Barry Ripps used in your cycles at NewLIFE (Leaders in Fertility & Endocrinology) and their degree of success.
We began treatment with Dr Ripps in 2019 after a miscarriage And over a year of TTC on our own. Our new patient initial consult was with a NP, not Dr Ripps himself. We were sent for testing (a dye test to determine if my Fallopian tubes were open and also a scope test of my uterus). Both tests supposedly yielded normal results. Subsequently, we were advised to begin a trial cycle using meds to see how my body would respond. Roughly 5 months after my new patient visit, we began a cycle of clomid and timed intercourse. This resulted in a negative pregnancy test. We were told cycles were scheduled every other month, and on our second round we were prescribed stronger medications. We were told not to try that month as the medications produced too many eggs and therefore a high risk of multiples. Cycle was cancelled. We tried a third cycle of medications and timed intercourse that was unsuccessful, when we pushed to begin IUI. That was completed by a nurse at the Mobile location, yielded negative results. We were then scheduled for a second IUI, however the medications were again too strong and we were told to go home and try on our own, without using the trigger shot. However, then we received orders not to do this and to abstain. At this point, it was already too late. This resulted in a chemical pregnancy. Finally my husband and I pushed to begin IVF. I was told I was a high risk of OHSS and was told to order two different trigger shots (would take a specific one to manage OHSS if needed), and was instructed not to do the specific OHSS shot, but proceed with the normal shot. Egg retrieval yielded 29 eggs, 17 embryos. However, I also ended up with severe OHSS and was told I could not proceed with fresh transfer. We completed one frozen transfer the month following, resulting in a negative pregnancy test. Going into the second frozen transfer cycle, I was told there were abnormalities with my lining and I needed further testing. Two subsequent transfers were cancelled in order to repeat the same scope testing I completed as a new patient a year ago. Also was a called in for a saline infused sonogram, which was not able to show Dr Ripps anything. Ultimately was told I needed to go under the knife for an exploratory procedure to determine if I had uterine lining damage from a miscarriage prior to us being patients with Dr Ripps. At that point, I became skeptical because I felt that potential damage should have been something they discovered during initial testing, when at that time I was told there was no damage. Ultimately sought a second opinion upon scheduling the exploratory surgical procedure
Describe your experience with your nurse at NewLIFE (Leaders in Fertility & Endocrinology). (Assigned nurse: Kathileen (Mobile Office))
Multiple times, I had prescription mix-ups and bumped heads with Kathileen. She often would give instructions, then call back giving opposite orders. One time, she even had to have a prescription sent to her home because she delayed too long on ordering and there was no delivery options to my home before the time sensitive date I needed to order by. When you called with questions or to ask for monthly schedules or medication refills, you are made to feel like you are a bother. And there was even a time when after 3 calls to her, she delayed too long in creating our monthly schedule and this resulted in us unable to hop onto the list for treatment for that month. If I were to rate this clinic on nursing staff alone, I would give a big fat 0.
Describe your experience with NewLIFE (Leaders in Fertility & Endocrinology).
Strength: Nurse in the Pensacola office. Very available and sweet, answered all questions in a timely and professional manner. Another strength would be listening to patient requests for more intensive treatment. Though we had to be the ones to initiate the conversation, Dr Ripps listened to us and allowed us to begin IVF when we felt ready. Finally, I would say the embryologist was very informative through the process. We received updates after our retrieval daily. And a thaw report when we began a FET cycle. Weakness: communication, and professionalism of the nursing staff in the mobile office.
Describe the costs associated with your care under Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology).
We paid a deposit of $5,500 for our first IVF treatment (supposed to include the retrieval and one transfer). Our transfer was cancelled due to OHSS, and we never saw a dime of that back. In scheduling our first frozen transfer, we paid $500. Each IUI was $350, and diagnostics were a $250 co-pay
Describe Barry Ripps's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NewLIFE (Leaders in Fertility & Endocrinology).
I requested 2 embryos be transferred for subsequent transfer procedures after our first. It was difficult to even get Dr Ripps to review that request, as it has to go through the nurse, who relayed the message to him. He then considers and relays the message back to us through the nurse. We ultimately never got consent to transfer multiples. He is very much an advocate of transferring one embryo in most conditions
What specific things went wrong at NewLIFE (Leaders in Fertility & Endocrinology)?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at NewLIFE (Leaders in Fertility & Endocrinology).
Instance 1: Nurse Kathileen at Mobile office neglects to call in prescription/ prior authorization for new meds. Results in her having to have meds delivered to her house because otherwise, I would not receive them in a timely manner to take them when needed. Instance 2: Dr Ripps claimed to know about some possibly polyps in my uterus since we were new patients, but never told me about them until over a year into my treatment Instance 3: Nurse Kathileen instructs my husband and I to try to conceive at home on our own after medications yielded too many eggs to continue with IUI procedure. After following instructions, I received an email, text and voicemail telling me NOT to have intercourse. At this point, and it was too late and this resulted in a chemical pregnancy. Instance 4: After calling on 3 separate dates to request a schedule to be included on the list for a particular month’s transfer, Kathileen neglected to follow through and we were too late for that month as a result. Had to postpone to the following month.
3
Doctor
Barry Ripps
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
3
Clinic
NewLIFE (Leaders in Fertility & Endocrinology)
Mobile
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
0
NPS
1
Age 29 - 30
Uterine Fibroids
Immunological
Recurrent Pregnancy Loss
European
Income $100K - $199K
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Ripps] was very cold to me and when I mentioned that we were considering adoption he got upset and said "You're just going to give up?" and talked about us doing IVF. I personally do not see adoption as "giving up" Also, when I was recounting my miscarriages I started crying and he said he knew women much worse off than me which I did not appreciate. This was all during the first consult He was much nicer the other times I met with him, but we still decided to leave the clinic....He did seem like a decent doctor as far as being knowledgeable in his field...I very much felt like a number and that he was pushing IVF before we exhausted other options
[NewLIFE's] many offices are convenient for locals and the nurses are very nice. I think this office is understaffed which leads to issues with getting a call back. Also, the doctor treats you like a number...Nurses were incredibly sweet and sympathetic...I missed some testing windows and things of that nature because I couldn't get a call back to schedule things. I always had to call at least three times to get a call back.
How was your experience with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
He was very cold and uncaring the first time we met. He made some rude comments to me when I was upset and going through my history of miscarriages. He would also make make you feel dumb for asking legitimate questions. He did seem like a decent doctor as far as being knowledgeable in his field, but I did find some contradictions with his treatment plan and my new clinic's treatment plan. I very much felt like a number and that he was pushing IVF before we exhausted other options.
What's one piece of advice would you give a prospective patient of Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
If you have a thick skin go for it, for me it was worth it to switch clinics.
During treatment, were you treated like a number or a human with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
He was very cold to me and when I mentioned that we were considering adoption he got upset and said "You're just going to give up?" and talked about us doing IVF. I personally do not see adoption as "giving up" Also, when I was recounting my miscarriages I started crying and he said he knew women much worse off than me which I did not appreciate. This was all during the first consult He was much nicer the other times I met with him, but we still decided to leave the clinic.
Describe the protocols Barry Ripps used in your cycles at NewLIFE (Leaders in Fertility & Endocrinology) and their degree of success.
Testing
Describe your experience with the nursing staff at NewLIFE (Leaders in Fertility & Endocrinology).
Nurses were incredibly sweet and sympathetic, but I think they may be understaffed at the Dothan office because they won't call back. I missed some testing windows and things of that nature because I couldn't get a call back to schedule things. I always had to call at least three times to get a call back.
Describe your experience with NewLIFE (Leaders in Fertility & Endocrinology).
It's many offices are convenient for locals and the nurses are very nice. I think this office is understaffed which leads to issues with getting a call back. Also, the doctor treats you like a number.
What specific things went wrong at NewLIFE (Leaders in Fertility & Endocrinology)?
  • Failed to call with results
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at NewLIFE (Leaders in Fertility & Endocrinology).
I was taking a new medication and was having an allergic reaction and couldn't get a call back to ask if I should stop taking it or take a different medication.
0
Doctor
Barry Ripps
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
5 of 5
Adaptability
2 of 5
1
Clinic
NewLIFE (Leaders in Fertility & Endocrinology)
Dothan
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2020, Unknown Success
NPS
8
NPS
4
Age 32
Male Factor
Other
Native American
Income $0 - $49K
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
I would say overall he [Dr. Barry Ripps] was a great doctor. He was very blunt into the point and made sure we knew what we were getting ourselves into as well as what our test results had said. I wish I had seen him more than just for the consultation and then again to go over the results of all of our labs but I know that he is working at two or three different clinics and can’t be there all the time...he will be very honest and blunt with the information he gives you...
Their [NewLIFE clinic] strength is that they are precise and I would say their weakness is the failure to communicate. To anyone who is thinking about going to this clinic just know that it’s going to be a lengthy process and that it won’t all get done in the matter of one cycle...when our payments stalled they turned kind of ugly and we had a hard time getting any help from them...The nursing staff was on point
How was your experience with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
I would say overall he was a great doctor. He was very blunt into the point and made sure we knew what we were getting ourselves into as well as what our test results had said. I wish I had seen him more than just for the consultation and then again to go over the results of all of our labs but I know that he is working at two or three different clinics and can’t be there all the time.
What's one piece of advice would you give a prospective patient of Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
If you’re going to the mobile location don’t expect to see him a lot but when you do talk to him he will be very honest and blunt with the information he gives you
During treatment, were you treated like a number or a human with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
For the most part they were sweet and caring and treated us as if they wanted to help us however when our payments stalled they turned kind of ugly and we had a hard time getting any help from them.
Describe the protocols Barry Ripps used in your cycles at NewLIFE (Leaders in Fertility & Endocrinology) and their degree of success.
The only thing that was prescribed to me was vitamin D3 500 mg as I guess my vitamin D was low on my blood results but other than that the first few visits we’re just getting blood drawn and transvaginal ultrasound and they did do a testicular ultrasound on my husband. They then sent me to the Pensacola location to have my HSG and hysteroscope procedure done in one day.
Describe your experience with the nursing staff at NewLIFE (Leaders in Fertility & Endocrinology).
The nursing staff was on point and did everything they could to help us up until we got behind on our payments due to being out of a job. Once there was money still owed to them they stopped communicating and withheld all results that we had.
Describe your experience with NewLIFE (Leaders in Fertility & Endocrinology).
Their strength is that they are precise and I would say their weakness is the failure to communicate. To anyone who is thinking about going to this clinic just know that it’s going to be a lengthy process and that it won’t all get done in the matter of one cycle
Describe the costs associated with your care under Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology).
It was really expensive but they were able to get insurance to cover some of the blood test
Describe Barry Ripps's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NewLIFE (Leaders in Fertility & Endocrinology).
I do not. We have not made it that far yet
What specific things went wrong at NewLIFE (Leaders in Fertility & Endocrinology)?
  • Lost appointments
  • Failed to call with results
Describe the specific things that went wrong at NewLIFE (Leaders in Fertility & Endocrinology).
The clinic gave us an appointment via voicemail and told us to call and confirm. We called to confirm 20 minutes later and no one answered so we then in return left a voicemail. No one ever got back to us about the appointment so we showed up for our appointment which they then told us we did not have an rescheduled us for a later date. Also we were asked to join a portal and none of our information besides my vitamin D was listed in it
8
Doctor
Barry Ripps
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
4
Clinic
NewLIFE (Leaders in Fertility & Endocrinology)
Mobile
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2019, Successful
NPS
4
NPS
6
Age 35 - 40
10 IUI
Donor Sperm
Poor Egg Quality
Unexplained
Latinx
Income $50K - $99K
Engineer
LGBTQ
Doesn't Recommend
Doesn't Recommend
Successful
He [Dr. Ripps] is very quick to deliver information and mostly just points to the computer screen and goes over results. You rarely see him but he has to approve everything. He's not very aggressive with meds either. He's nice but he gives off a vibe like someone putting on a show...He is mostly against multiple [embryo transfers]...
I love how small [NewLIFE] is. It seems more private and it's easy to get an appointment or just call to talk about something. Rooms are a bit crowded if you want someone there for an IUI but they've recently upgraded their equipment and made improvements that really help make the experience less stressful. Warming gel and a monitor next to head so you can see what she's seeing is great!..IUI without insurance is $1800 plus meds. IVF is between $12-15k
How was your experience with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
He is very quick to deliver information and mostly just points to the computer screen and goes over results. You rarely see him but he has to approve everything. He's not very aggressive with meds either. He's nice but he gives off a vibe like someone putting on a show.
What's one piece of advice would you give a prospective patient of Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
If you have additional complications he's going to want to resolve those himself. He wanted to do all my surgeries even though I had a local doctor who could. I don't understand why. He's a bit hypocritical - says his surgery helped me with my endometriosis, and sure enough, I got pregnant after. But then when I say it's a concern for the next time I try he says it had nothing to do with it.
During treatment, were you treated like a number or a human with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
Everything was presented by the numbers. I didn't feel like he gave any advice that was empowering.
Describe the protocols Barry Ripps used in your cycles at NewLIFE (Leaders in Fertility & Endocrinology) and their degree of success.
Started out slow, oral meds, then moved onto injections. Bases things on response as far as i know. You don't really talk to him but one time for your consult or if there's problems after many tries.
Describe your experience with your nurse at NewLIFE (Leaders in Fertility & Endocrinology). (Assigned nurse: Deanna)
The nursing staff is who made all the difference. It's because of them that I keep coming back. They're supportive, help me understand things and guide me every step of the way. They are always about finding solutions and their compassion is evident.
Describe your experience with NewLIFE (Leaders in Fertility & Endocrinology).
I love how small it is. It seems more private and it's easy to get an appointment or just call to talk about something. Rooms are a bit crowded if you want someone there for an IUI but they've recently upgraded their equipment and made improvements that really help make the experience less stressful. Warming gel and a monitor next to head so you can see what she's seeing is great!
Describe the costs associated with your care under Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology).
IUI without insurance is $1800 plus meds. IVF is between $12-15k
Describe Barry Ripps's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NewLIFE (Leaders in Fertility & Endocrinology).
He is mostly against multiple.
What specific things went wrong at NewLIFE (Leaders in Fertility & Endocrinology)?
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at NewLIFE (Leaders in Fertility & Endocrinology).
Dr Ripps said my endometriosis was an issue before my first pregnancy but when trying for a second he says it wasn't. My new clinic said their request for records continues to go without response.
4
Doctor
Barry Ripps
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
6
Clinic
NewLIFE (Leaders in Fertility & Endocrinology)
Tallahassee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
1
NPS
5
Age 41
Diminished Ovarian Reserve
Uterine Fibroids
Black or African-American
Income $0 - $49K
Entrepreneur
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I received fertility testing and advice on what to do to achieve pregnancy [from Dr. Barry Ripps]...spoke to me in a nice tone, but told me there was no way I could get pregnant except through a medical procedure that he would have to perform. I felt like I was being sold his service even when there were other options. I just didn't believe him because questions I asked and got answers from, his answers contradicted information that I got from other doctors and resources.
I received fertility testing and advice on what to do to achieve pregnancy [at New Life]...The nursing staff was courteous...During consultations, the doctor provided me conflicting information about my results and what my options were. He also failed to convey critical information which made my options for care and treatment limited...This is a very small, intimate facility. They use the latest procedures and the equipment seems to be up to date. The clinic has a courteous receptionist who is also the billing agent and she performs both jobs well. The check-in procedure is fast and accurate and there have never been any billing issues. The nursing staff is also courteous and knowledgeble.
How was your experience with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
Dr. Barry Ripps is strong in selling his procedures, products, and services but weak in listening to the patient. I asked questions that I knew the answers to already to see what he would say, and every answer was negative, but it was said with a smile and a suggestion that I choose this procedure or that medication. I wasn't told the positive possibilities only the negative possibilities which made it seem as if I needed to spend thousands of dollars to follow his regimen.
What's one piece of advice would you give a prospective patient of Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
If this is the only doctor that your insurance covers and you have to go to him, go informed and ask questions to see where he is with you. Does it seem like he's concerned about your well-being or does it see like he's trying to sell you his products and services? Ask about possible positive outcomes if he doesn't bring them up.
During treatment, were you treated like a number or a human with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
I felt in between a number and a human because the doctor spoke to me in a nice tone, but told me there was no way I could get pregnant except through a medical procedure that he would have to perform. I felt like I was being sold his service even when there were other options. I just didn't believe him because questions I asked and got answers from, his answers contradicted information that I got from other doctors and resources.
Describe the protocols Barry Ripps used in your cycles at NewLIFE (Leaders in Fertility & Endocrinology) and their degree of success.
I received fertility testing and advice on what to do to achieve pregnancy.
Describe your experience with the nursing staff at NewLIFE (Leaders in Fertility & Endocrinology).
The nursing staff was courteous.
Describe your experience with NewLIFE (Leaders in Fertility & Endocrinology).
This is a very small, intimate facility. They use the latest procedures and the equipment seems to be up to date. The clinic has a courteous receptionist who is also the billing agent and she performs both jobs well. The check-in procedure is fast and accurate and there have never been any billing issues. The nursing staff is also courteous and knowledgeble.
Describe the costs associated with your care under Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology).
Everything was paid for by my insurance, so I don't know.
Describe Barry Ripps's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NewLIFE (Leaders in Fertility & Endocrinology).
none
What specific things went wrong at NewLIFE (Leaders in Fertility & Endocrinology)?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at NewLIFE (Leaders in Fertility & Endocrinology).
During consultations, the doctor provided me conflicting information about my results and what my options were. He also failed to convey critical information which made my options for care and treatment limited.
1
Doctor
Barry Ripps
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
1 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
NewLIFE (Leaders in Fertility & Endocrinology)
Tallahassee
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
6
NPS
6
Age 30 - 31
2 IUI
Male Factor
Unexplained
European
Income $100K - $199K
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I didn't like having to take birth control to be on the same cycle as everyone else for IUI [with Dr. Meagan Delaney]. I understand that for IVF but it seems like they just want to sync everyone instead of letting your body cycle naturally...she might have been a bit reserved with our treatment plan. I understand having a balance, but I feel like perhaps our treatment plan wasn't the best fit for us after seeing a specialist. I don't think they did all of the right testing, referrals before having us do IUIs. Dr. Delaney herself was personable and straight forward.
There were times I would have to call [New Leaders in Fertility and Endocrinology] more than once, leave messages, and try for over a week to get someone to call me back. The staff is very friendly (especially Kelly and Whitney) and make you feel welcome and like a person...IUI was approximately $900 + costs of medicine... I am not sure of their hygiene practices however, as they clean speculums and leave them in the common restroom where they could easily be contaminated.
How was your experience with Meaghan A. Delaney at NewLIFE (Leaders in Fertility & Endocrinology)?
Based on the feedback from the primary physician at this office, it appears that she might have been a bit reserved with our treatment plan. I understand having a balance, but I feel like perhaps our treatment plan wasn't the best fit for us after seeing a specialist. I don't think they did all of the right testing, referrals before having us do IUIs. Dr. Delaney herself was personable and straight forward.
What's one piece of advice would you give a prospective patient of Meaghan A. Delaney at NewLIFE (Leaders in Fertility & Endocrinology)?
Be aware of your options and have lots of questions. Bring something to write on because she gives you a lot of information.
During treatment, were you treated like a number or a human with Meaghan A. Delaney at NewLIFE (Leaders in Fertility & Endocrinology)?
At times, the office was difficult to get a hold of. The transfer of information was not always seamless. I would have to call their office multiple times before someone would call me back. The office staff was very personable and made me feel welcome. They appear to genuinely care about your well-being and success.
Describe the protocols Meaghan A. Delaney used in your cycles at NewLIFE (Leaders in Fertility & Endocrinology) and their degree of success.
I didn't like having to take birth control to be on the same cycle as everyone else for IUI. I understand that for IVF but it seems like they just want to sync everyone instead of letting your body cycle naturally.
Describe your experience with your nurse at NewLIFE (Leaders in Fertility & Endocrinology). (Assigned nurse: Kayley)
There were times I would have to call more than once, leave messages, and try for over a week to get someone to call me back. The staff is very friendly (especially Kelly and Whitney) and make you feel welcome and like a person.
Describe your experience with NewLIFE (Leaders in Fertility & Endocrinology).
They were always easy and accommodating with my work schedule. Staff is very nice and pleasant. I am not sure of their hygiene practices however, as they clean speculums and leave them in the common restroom where they could easily be contaminated.
Describe the costs associated with your care under Meaghan A. Delaney at NewLIFE (Leaders in Fertility & Endocrinology).
IUI was approximately $900 + costs of medicine. They were very helpful in obtaining medication through Apothecary by Design.
Describe Meaghan A. Delaney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NewLIFE (Leaders in Fertility & Endocrinology).
N/A
What specific things went wrong at NewLIFE (Leaders in Fertility & Endocrinology)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at NewLIFE (Leaders in Fertility & Endocrinology).
I had to call several times over the period of a few weeks to try to get a urology referral. Once the appointment was set, I called the clinic to ensure our charts were sent. Unfortunately, they didn't send all of the information and more bloodwork and testing was needed.
6
Doctor
Meaghan A. Delaney
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
6
Clinic
NewLIFE (Leaders in Fertility & Endocrinology)
Pensacola
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
6
NPS
6
Age 33 - 34
2 IVF
Male Factor
European
Latinx
Income $0 - $49K
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Ripps is confident and knowledgeable though can sometimes seem dismissive, but he isn't! "Dry" is a good way of describing him ... I would say he's conservative in his approach which can work great for some people. ... We are dealing with severe male factory infertility. ... We used TESA retrieved sperm for our second IVF cycle. ...I needed answers and explanations for everything (whether it was a why or a why not) but he isn't much for entertaining those and he's pretty blunt.
NEW LIFE does not treat patients with known donor sperm/eggs so we have switched to a clinic that does. ... Each person is warm and caring and very knowledgeable! When I was buying medications, which was totally over whelming, Deanna (main nurse for Tallahassee) was way more willing to help than I expected. She communicated via email and phone, and even gave me her cell for questions and concerns after egg retrieval. Head nurse Linda goes over IVF paperwork and details with you and is just wonderful!
How was your experience with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
Dr. Ripps is confident and knowledgeable though can sometimes seem dismissive, but he isn't! "Dry" is a good way of describing him, and that's fine, but he clearly cares and we never felt rushed or not cared for. Our first cycle failed due to poor fertilization. I found that you just have to keep asking Dr. Ripps questions, come prepared and advocate for yourself. He is hesitant to try new techniques, test etc. I would say he's conservative in his approach which can work great for some people.
What's one piece of advice would you give a prospective patient of Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
Be prepared with questions because Dr. Ripps likes to get straight to the point without using much filler. I needed answers and explanations for everything (whether it was a why or a why not) but he isn't much for entertaining those and he's pretty blunt. That's ok, just be prepared! You also meet with Head Nurse Linda who is all about the details and can fill that void if you need it.
During treatment, were you treated like a number or a human with Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology)?
The nurses and staff at New Life (I've had an experience in the Tallahassee, Pensacola and Panama City offices) are kind, warm and encouraging. Head nurse Linda Fricke is extremely thorough and honest, ready to answer all and any question she can. They all know me when I call the office. Dr. Ripps is a little hard to get a vibe from at first but he's very calm and caring. It is a smaller clinic which helps facilitate a good feeling .
Describe the protocols Barry Ripps used in your cycles at NewLIFE (Leaders in Fertility & Endocrinology) and their degree of success.
We are dealing with severe male factory infertility. My husband was put on clomid (3 different doctors agree), we added supplements and continued to eat well as we already do. Between two doctors, all his panels were run and show no known genetic issues (though male factor science is lacking), and other tests are good too. For me, I was a super straight forward very easy case for egg retrieval. I stemmed for 7 days and they retrieved 12 eggs (10 mature) which is a great number! In the end, we had zero blasts due to poor fertilization. We used TESA retrieved sperm for our second IVF cycle. 15 eggs were retrieved and we ended with 2 blasts. Neither resulted in a pregnancy. We are moving on to known donor sperm IUIs with another clinic.
Describe your experience with your nurse at NewLIFE (Leaders in Fertility & Endocrinology). (Assigned nurse: Deanna )
The nursing staff is wonderful. Each person is warm and caring and very knowledgeable! When I was buying medications, which was totally over whelming, Deanna (main nurse for Tallahassee) was way more willing to help than I expected. She communicated via email and phone, and even gave me her cell for questions and concerns after egg retrieval. Head nurse Linda goes over IVF paperwork and details with you and is just wonderful!
Describe your experience with NewLIFE (Leaders in Fertility & Endocrinology).
New Leaders in fertility are extremely organized and caring. It does take a while to see Dr. Ripps, which can feel like forever when you are in the beginning of such a crazy journey, but I understand since they have branches throughout the Florida panhandle. The nurses and staff are also highly knowledgeable. I wish I could back up my evaluation with a success story but we didn't have any luck with IVF and are moving on to a donor. NEW LIFE does not treat patients with known donor sperm/eggs so we have switched to a clinic that does.
Describe the costs associated with your care under Barry Ripps at NewLIFE (Leaders in Fertility & Endocrinology).
Appointments are not covered by insurance in Florida. Each visit is a little over $100. Semen analysis are around $70. Our first IVF round which included ICSI, a frozen semen sample and freezing for left over embryos (might be forgetting something) was $10,500. Medications were around $3000.00 or so. We didn't do a transfer or have embryos to freeze so we were refunded close to $1000.00. Our second IVF was a little less though (med prices were also a little less) we had two transfers which total around $3000.00 each with meds and such. Though these prices always change a bit.
Describe Barry Ripps's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NewLIFE (Leaders in Fertility & Endocrinology).
Dr. Ripps discourages transferring more than one embryo in most circumstances.
What specific things went wrong at NewLIFE (Leaders in Fertility & Endocrinology)?
  • Failed to call with results
Describe the specific things that went wrong at NewLIFE (Leaders in Fertility & Endocrinology).
In dealing with Male Factor Infertility, my husband submits frequent semen samples. We didn't receive the results for one once but it didn't hinder any treatment. It was more for our own curiosity and we could also just call and ask for it. Really no big deal.
6
Doctor
Barry Ripps
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
6
Clinic
NewLIFE (Leaders in Fertility & Endocrinology)
Tallahassee
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2018, Unsuccessful
NPS
6
NPS
6
Age 29
Unexplained
European
Income $50K - $99K
Teacher
3rd of 3 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Delaney was very kind in our consult, but seemed very quick to jump to a diagnosis of unexpected infertility without trying different testing. It seems like the clinic is pushing costly IUIs and IVF in order to make money instead of trying other things first.... The clinic was very orangized and the patient process was simple. Our consultation went smoothly. The clinic is pretty rigid about their IUI and IVF schedule and th lie costs are higher than other clinics I have researched.
The clinic [New Leaders in Fertility & Endocrinology] was very orangized and the patient process was simple. Our consultation went smoothly. The clinic is pretty rigid about their IUI and IVF schedule and th lie costs are higher than other clinics I have researched.... Dr. Delaney was very kind in our consult, but seemed very quick to jump to a diagnosis of unexpected infertility without trying different testing. It seems like the clinic is pushing costly IUIs and IVF in order to make money instead of trying other things first.
How was your experience with Meaghan A. Delaney at NewLIFE (Leaders in Fertility & Endocrinology)?
Dr. Delaney was very kind in our consult, but seemed very quick to jump to a diagnosis of unexpected infertility without trying different testing. It seems like the clinic is pushing costly IUIs and IVF in order to make money instead of trying other things first.
Describe your experience with NewLIFE (Leaders in Fertility & Endocrinology).
The clinic was very orangized and the patient process was simple. Our consultation went smoothly. The clinic is pretty rigid about their IUI and IVF schedule and th lie costs are higher than other clinics I have researched.
Describe the costs associated with your care under Meaghan A. Delaney at NewLIFE (Leaders in Fertility & Endocrinology).
IUI not including medications or monitoring 1000
What specific things went wrong at NewLIFE (Leaders in Fertility & Endocrinology)?
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to consider drug intolerance
6
Doctor
Meaghan A. Delaney
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
1 of 5
Adaptability
3 of 5
6
Clinic
NewLIFE (Leaders in Fertility & Endocrinology)
Pensacola
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5