New York Fertility Center

Dr Tsai was recommended to me by a friend who had a successful IVF procedure with him many years ago. At the time when I saw Tsai, I was 36 years old and my only medical history was that I only had 1 over because the other one was completely removed at age 12 due to a dermoid cyst. On my first visit during a consultation he advised that due to my age and my medical history it is probably unlikely for me to get pregnant on my own. He then asked my husband to be tested and after the test he was very rude saying " how could you merry this guy, he is tall and handsome but you can never have kids with him on your own, you should of tested him before getting married. ." I was in shock. He made me believe that something is wrong with each one of us and he made me believe that IVF is the only way to go. Without performing the needed test he proceeded with medicating me and the IVF procedure which of course failed. Only then he decided that he needs to run some tests on me and he then realized that I had a uterine polyp which may be the reason for my infertility. During the first consult with him I did complain about excessive painful bleeding during menstruation but he never asked further and didn't offer me any tests I don't know why I still trusted him at that point, but I decided to proceed with the surgery to remove the polyp. after the operation he told me that he removed the entire polyp but I continued experiencing heavy bleeding during my menstruation. Without offering me any follow up tests he then encouraged me that I need to proceed with second cycle IVF. He gave my husband a diagnosis of male factor infertility but he never offered any treatment such as clomid or to refer him to a specialist for further investigation... BTW he does his semen analysis at his office and checks the results himself... I can tell you everything about him was business, he's a money making machine, he makes every effort for you to trust his opinion, convincing you for the procedure and getting as much money from you as he can. After my surgery with him I realized that I need to see someone else. When I went to another specialist he first ordered a bunch of labs as well as a follow up saline US to check if any polyps are still present. He also sent my husband for a repeat semenysis. My husband's test came back normal but my saline US showed that I still had the uterine polyp in the same spot where it initially was found by Dr Tsai. It was larger than 1cm in size. And it was only 3 months after my surgery with Dr Tsai to remove this polyp. I couldn't belive my ears and eyes. After my new fertility specialist surgically removed this polyp my husband and I were able to get pregnant naturally without any medications/ivf procedure. We now thank G-d and thanks to this new doctor have a beautiful 5 mo old baby girl. Please stay away from Dr Tsai and his office. He is a total scam and a nightmare.

be careful and think twice before you decide to proceed with any surgery or a procedure with him

I spend over $5,000 out of pocket event hough my medical insurance covers ivf 100%

He has a lot of success stories this is why I went to his clinic.He is very straight forward. But most of the time I am speaking with his nurses not really him. I only saw him on egg retrieval, and transfer and when I did surgeries outside ivf.

Ask questions to better understand everything

Side effects or injections were not clearly explained to me. I did not know there is a risk of ovarian stimulation.

$15000 for 1 ivf cycle

He was straight forward and did know what he was talking about. He didn’t beat around the bush. Overall he was a good doctor. I just wish he would of given me more options because he knew i wanted to have a baby and i feel that after he did the procedure on me nothing else went further than that.

Ask as much questions as possible

I don’t remember

The treatment cost 3,000 and a consultation was $300

None

Dr. Tony Tsai was very knowledgeable. He's been in practice for a long time and seems to be up on the latest news of infertility. When he read the results of the semen analysis to my husband, my husband was devastated. Dr. Tsai noticed, but instead of just saying ok have a good day, he proceeded to make my husband feel better and that we still had a chance. On the day of my egg retrieval, he started off by being really positive saying, "Today is the big day, everything looks good, and we are hoping for the best!" Even after the treatment was over and unsuccessful, he showed genuine concern as to why it didn't work and went over options including recommending a grant.

He speaks very fast so pay attention. No matter how busy he is if there is something you don't understand, ask. Also, expect long wait times.

He started me on a short cycle, so I had no injections/medicine prior to my day 3 appointment. He started me on a low dosage of Gonal-F, but when my follicles weren't showing growth he upped the dosage and changed the injection site from sub-cutaneous to intra-muscular. The number of follicles tripled, but growth was still slow so then he added menopur. My follicles finally started to grow, but he was afraid I would ovulate before the treatment so he added ganirelix to keep me regulated. They also gave me a strict list of foods/drinks to stay away from, as well as a pill/vitamin regiment. After retrieval the only injection was progesterone.

Dr. Tsai has package plans available if you are paying out-of-pocket and loan options through a third-party financial co. We paid out-of-pocket because our insurance didn't cover IVF and we didn't want to pay a loan with interest. Our fresh transfer cycle was $14,000. This included all monitoring, injectable meds, egg retrieval, and transfer, anesthesia, and ICSI. Basically, it covered everything but the vitamins and the prescription pills for in-between monitoring appointments.

Dr. Tsai didn't recommend an eSET. I also didn't have a choice in the matter as I only had one viable embryo. He makes the decision based on the case.

Tony Tsai is an unprofessional doctor with no compassion or bedside manner. He said that "The problem is her" when he found out that one of my tubes was blocked. When he performed the sperm analysis on my husband's sperm, he brought us to the back of a corridor with no doors in his Queens office, and proceeded to place the sperm under a microscope. He joked around and laughed at me when I looked disgusted when he put the sperm on the glass rectangle, stirring the sperm and slowly squirting it onto the glass, like it was some kind of sauce. He said something along the lines of "You don't like it?" It was unprofessional and disgusting. We later find out that his so-called analysis was unscientific. There was no report, there was no mention of morphology. He basically put the sperm on a microscope and showed us the squirming sperm magnified on his old Windows 95 computer. He used this odd clicking contraption to "count" the sperm by hand. It looked like he was doing Morse code. Then he rendered his opinion that my husband had "super sperm." Again, no staining, no report. For that, he charged $250. He told us that we should have IVF and get pregnant once and then maybe we could get pregnant afterwards by ourselves but we should try IVF because "JLO" and "Beyonce" had done it. I can't believe he practices medicine.

DO NOT GO TO TONY TSAI. And if you do, you must have thick skin because he will make you feel uncomfortable if you are a woman. He speaks with disdain and makes unprofessional and inappropriate jokes.

Thank goodness, I decided not to go any further with Tony Tsai. I brought the one clinical report from Lenox Hill with me to Columbia Fertility and started treatment there. The only thing Tony Tsai was good for was ordering the Fallopian tube test.

I compared the costs that Tony Tsai was billing my insurance versus what Columbia Fertility had billed them and it appeared that he was charging a lot for ultrasounds and consultations, where I barely saw him for 30 minutes. I brought it to the attention of my insurance.

Tony Tsai did not talk about this with us.