HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)

2 doctors work here

Rated 9.4
Strongly recommend: 82%Neutral: 11%Don't recommend: 7%9.4
82% strongly recommend
13 reviews
Operations
9.5
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.6
8.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.3
9.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.3
9.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
107
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 2 offices

Kingwood
350 Kingwood Medical Drive
Kingwood, TX 77339
281-444-4784
The Woodlands
111 Vision Park
The Woodlands, TX 77384
281-444-4784

13 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 28 - 29
5 Fertility Medications
Anovulation
PCOS
Other
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
As a patient I got every answer I needed [from Dr. Dorothy Roach]. I was put on meds that I needed that made me sick, and she was understanding, but also explained the importance and basically told me I had to take them. She was sympathetic when I had a chemical pregnancy and was there to let us know what to do next, which resulted in our little girl finally!...She always made time for us and never rushed us. She answered all questions and told me the truth whether I liked it or not. I needed that.
The clinic [North Houston Center for Reproductive Medicine], both locations, are very nice and comforting. They are organized and always on time. The Woodlands location has a LabCorp close to it, so it's easy to get your bloodwork done if you need to before or after an appointment...Angela [nurse] was so sweet! She was always energetic on the phone and was comforting when she called to tell me the bad news of my chemical pregnancy
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
As a patient I got every answer I needed. I was put on meds that I needed that made me sick, and she was understanding, but also explained the importance and basically told me I had to take them. She was sympathetic when I had a chemical pregnancy and was there to let us know what to do next, which resulted in our little girl finally!
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Trust the process. She will find the issue and a solution for your specific needs.
During treatment, were you treated like a number or a human with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
She always made time for us and never rushed us. She answered all questions and told me the truth whether I liked it or not. I needed that.
Describe the protocols Dorothy Roach used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
I have PCOS, and she first put me on Metformin for 2 months before starting Provera to make me have a cycle. I also took Clomid 100mg starting on cycle day 3. I did not ovulate. The next cycle of Provera and Clomid 150mg starting on day 5 I had a chemical pregnancy. She prescribed progesterone vaginal suppositories to try to get my levels up, but it did not work. We did another round of Provera and Clomid 150mg starting on cycle day 3 and I got pregnant and had a healthy pregnancy.
Describe your experience with your nurse at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine). (Assigned nurse: Angela)
Angela was so sweet! She was always energetic on the phone and was comforting when she called to tell me the bad news of my chemical pregnancy.
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
The clinic, both locations, are very nice and comforting. They are organized and always on time. The Woodlands location has a LabCorp close to it, so it's easy to get your bloodwork done if you need to before or after an appointment.
Describe the costs associated with your care under Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
I had to pay $500 up front and any other visits were a $20 co-pay. I think I had about 4 visits with her.
Describe Dorothy Roach's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
N/a
10
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
Kingwood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
10
10
Age 32 - 33
2 IUI
Anovulation
PCOS
Other
European
Income $200K - $499K
Strongly Recommends
Strongly Recommends
Successful
Dr Roach's knowledge and experience is why I chose to see her. She looked at my case individually and prescribed treatment accordingly...Trust her. I was convinced nothing would work for me given we'd been trying for 5+ years when we began seeing her. I was shocked to get a positive pregnancy test with just my second IUI.
I love how small the clinic was, it felt very comfortable and I was always at ease when I entered the door. Assistant staff were very helpful too...Trust her [Dr. Dorothy Roach]. I was convinced nothing would work for me given we'd been trying for 5+ years when we began seeing her. I was shocked to get a positive pregnancy test with just my second IUI.
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr Roach's knowledge and experience is why I chose to see her. She looked at my case individually and prescribed treatment accordingly.
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Trust her. I was convinced nothing would work for me given we'd been trying for 5+ years when we began seeing her. I was shocked to get a positive pregnancy test with just my second IUI.
During treatment, were you treated like a number or a human with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Each time I visited the office, it felt like everyone knew me and treated me like family.
Describe the protocols Dorothy Roach used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
We started with 50mg Clomid for 2 cycles. No success, but Dr Roach obviously gave us the most minimally invasive treatment to begin with. My blood work came back great with increased hormone levels. Dr Roach changed me to 5mg Femera due to Clomid's tendency to thin the uterine lining and we opted to go straight to IUI given the time we'd been trying. In addition to Femera on days 3-7, 250mg Ovidrel trigger shot on day 14, IUI day 16day. 100mg progesterone 3 days post IUI. That cycle was unsuccessful with spotting on day 27 despite the progesterone. Second IUI cycle Dr Roach increased my medication dosage - 7.5mg Femera days 4-8, 250mg Ovidrel trigger shot at 12 day ultrasound, IUI day 14. 400mg progesterone 3 days post IUI together with 4mg estradiol. Positive pregnancy test 14 days post IUI! Hubby was on FertileAid herbal supplements to increase motility and count. Worked - we got 75% motility on the second IUI up from 12% in the first analysis.
Describe your experience with your nurse at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine). (Assigned nurse: Angela Brasington)
Angela was prompt in returning telephone calls and communicating Dr Roach's next course of treatment for me.
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
I love how small the clinic was, it felt very comfortable and I was always at ease when I entered the door. Assistant staff were very helpful too.
Describe the costs associated with your care under Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Approximately $900 per IUI cycle (ultrasound, lab fee and procedure) plus medication. My insurance covered nothing.
10
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
Kingwood
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2016, Successful
10
N/A
Age 32 - 33
2 IUI
Anovulation
PCOS
Other
European
Income $200K - $499K
Strongly Recommends
Successful
Dr Roach has so much knowledge and experience, she tailored my treatment plan for my individual case. I always felt I was in the right hands for someone who had been struggling with infertility for 5 years...Each time I visited the office, I was greeted by all the staff like they knew me...
Each time I visited the office, I was greeted by all the staff like they knew me.
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr Roach has so much knowledge and experience, she tailored my treatment plan for my individual case. I always felt I was in the right hands for someone who had been struggling with infertility for 5 years.
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Trust her.
During treatment, were you treated like a number or a human with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Each time I visited the office, I was greeted by all the staff like they knew me.
10
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
10
10
Age 38
Donor Sperm
Endometriosis
Black or African-American
Income $0 - $49K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Roach] actually focused on my personal diagnosis and didn't group me in with all other case that were similar to mine. She took her time to look into my file and got back to me with a personalized plan that would be best for me...She is very kind and welcoming...She has been doing this for years and has a wonderful way of making you feel comfortable and less stressed
You walk in and everything about the place feels welcoming [at HART Fertility Clinic]. They make you feel like family right from the start and not just another patient in the office. I love the fact that everything is done in house so your are dealing with people you have meet already...I was told about the many different financial aids that are available for me to apply for...I was pleased with the quote given to me
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
I've been able to speak with Dr. Roach only twice because of the Covid-19 pandemic. However those times was enough to leave a wonderful impression on me. She is very kind and welcoming. You feel like she has a personal interest in in case that wasn't just a doctor client. She gave me hope that I was losing before I came there.
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
She is very kind and has a very welcoming smile. She has been doing this for years and has a wonderful way of making you feel comfortable and less stressed.
During treatment, were you treated like a number or a human with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
She actually focused on my personal diagnosis and didn't group me in with all other case that were similar to mine. She took her time to look into my file and got back to me with a personalized plan that would be best for me.
Describe the protocols Dorothy Roach used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
As of now I have not been into the clinic to start my journey because of COVID-19, but I wa able to speak with Dr. Roach via video chat and through the portal.
Describe your experience with the nursing staff at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Everyone was very kind, helpful and welcoming.
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
From the short experience I had because of the pandemic, I've had only one in-person interaction with the clinic, but it was a great one. You walk in and everything about the place feels welcoming. They make you feel like family right from the start and not just another patient in the office. I love the fact that everything is done in house so your are dealing with people you have meet already.
Describe the costs associated with your care under Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
As a self pay customer I had to pay 300 for my consultant and ultrasound. I was told about the many different financial aids that are available for me to apply for. The price for my care was given to me for either IUI or IVF and I was pleased with the quote given to me. It actually seemed like a goal I could reach instead of a lost dream.
Describe Dorothy Roach's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
I have not been able to get this far as everything has been put on hold because of the pandemic.
10
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
The Woodlands
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
10
10
Age 31
Diminished Ovarian Reserve
Unexplained
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kovanci always took as much time as i needed to answer all my questions, i never felt rushed in my appointments. He was my first fertility consultation and my last because i knew right away that he is who i wanted to proceed with. When he gave me the results that we would have to do IVF he was very compassionate and handled me crying like a baby in the his office very well...standard IVF due to low AMH. He did start me on DHEA...
i remember sitting in a room waiting to speak to the finance nurse and one of the other nurses heard me crying, she did not hesitate to come in there and hug me while i cried and told me how we will get through this and Dr. Kovanci and all of his staff [at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)] would do everything in their power to get us pregnant...the only weakness i can think of is the wait time to get into the back and see the doctor is a little long
How was your experience with Ertug Kovanci at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr. Kovanci always took as much time as i needed to answer all my questions, i never felt rushed in my appointments. He was my first fertility consultation and my last because i knew right away that he is who i wanted to proceed with. When he gave me the results that we would have to do IVF he was very compassionate and handled me crying like a baby in the his office very well. COVID 19 messed with our plans to get started but he has still been there through email to make sure we are on track to start when everything is done.
What's one piece of advice would you give a prospective patient of Ertug Kovanci at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Write down any questions you can think of because he will actually take the time and ask you if you have any questions and will then answer them all. He is very thorough and will make sure every test is performed that is needed. I never expected t=for the testing to start on the day of my consultation but he started them immediately which i liked.
During treatment, were you treated like a number or a human with Ertug Kovanci at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
He showed compassion when he gave me the results that we would need to proceed with IVF. We have not started treatments yet due to COVID 19 but he has still been there to answer all my questions and help make sure we are o track to start when all this is over.
Describe the protocols Ertug Kovanci used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
We have not started treatments but it will be standard IVF due to low AMH. He did start me on DHEA due to COVID 19 pushing treatments back.
Describe your experience with the nursing staff at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
All of the nurses are so thorough and compassionate. My husband works out of town so I went to get our results by myself, i remember sitting in a room waiting to speak to the finance nurse and one of the other nurses heard me crying, she did not hesitate to come in there and hug me while i cried and told me how we will get through this and Dr. Kovanci and all of his staff would do everything in their power to get us pregnant.
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
All of the staff is so welcoming and compassionate. The office is very clean! They are thorough and are really there for you every step of the way. The only weakness i can think of is the wait time to get into the back and see the doctor is a little long but i feel like that is because they spend so much time with each patient. My first appointment was at 10 am and i believe it was 10:30 when i seen the doctor.
Describe the costs associated with your care under Ertug Kovanci at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
The Ivf Treatment is $17,000 Sperm Analysis is $75
Describe Ertug Kovanci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
we have not started that yet
10
Doctor
Ertug Kovanci
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
The Woodlands
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
6
6
Age 27 - 29
1 IVF
Unexplained
Latinx
Income $50K - $99K
Teacher
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Dorothy Roach] actually did not look at my HSG images because her computer could not read the disc so she "just took the imaging centers word for it". She then said I could do IUI, IVF, or try clomid and fermera. Seeing as though she did not know what the problem was, I did the pills for half a year and nothing changed, not even my blood tests. She then stated IVF was really our only option. I was a bit frustrated because we spend lots of money on many tests and nothing was out of range. She just diagnosed me with unexplained infertility. We decided to move and were too far to continue IVF with Dr. Roach.
The nurses [at North Houston Center for Reproductive Medicine] all looked very profession in dress and speech. I only had basic interaction with the nurses and they were all satisfactory...Billing is confusing, and Dr. Roach is great if you know clomid/femara or IVF will work for you. Dr. Roach is not into working with harder cases...I believe it was $50-$100 to speak to Dr. Roach even if only for 10mins. her IVF started at $8,600 at the time.
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr. Roach's stats indicate that she has some of the highest success rates in the area. My 23 year old friend, went to her and got pregnant with twins. Dr. Roach comes with a lot of experience and seems to be set in her ways and thinking. For example, she put emphasis on weight and diet as much as she would on the results of a blood test. This was frustrating to me because I was within normal range for weight and diet, yet had been struggling with infertility for years and knew I needed scientific answers, not to be told to eat healthier and gain 10lbs. I told her my diet was high in quinoa and she stated that she had never heard of that food. This was concerning to me since she spoke a lot on what foods to eat. Dr. Roach gave me all the regular monthly blood test and hsg test. All seemed to come out normal. She actually did not look at my HSG images because her computer could not read the disc so she "just took the imaging centers word for it". She then said I could do IUI, IVF, or try clomid and fermera. Seeing as though she did not know what the problem was, I did the pills for half a year and nothing changed, not even my blood tests. She then stated IVF was really our only option. I was a bit frustrated because we spend lots of money on many tests and nothing was out of range. She just diagnosed me with unexplained infertility. We decided to move and were too far to continue IVF with Dr. Roach.
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
I would tell them to do their own research on what other doctors have been trying because Dr. Roach does not seem to do this and is set in her ways regardless of what new research os out there. I would also say to keep track of billing as they sometimes charge too much and forget to give you a credit on your next billing statement.
During treatment, were you treated like a number or a human with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
During my time with Dr. Roach she was cooridal, but I would not say she was a "warm" person. She did not seem interested in doing many tests to diagnose me and seemed to "push" IVF every time I saw her. This made me feel and think that IVF was her real money- maker and that is why she brought it up so much. Other than that she did not seem like an unkind person and she was recommended by a friend.
Describe the protocols Dorothy Roach used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
I was put on a high red meat diet with a mediterranean diet. I was told to gain 10lbs. I had a HSG test that was all clear and had my blood drawn every month on 3 different cycle days. I was put on several cycles of femara and clomid. All of my results came out normal and I did not get pregnant. Male mobility test and count came out very good as well. Unexplained infertility.
Describe your experience with the nursing staff at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
The nurses all looked very profession in dress and speech. I only had basic interaction with the nurses and they were all satisfactory.
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
The clinic was in a nice location near many large hospitals. The equipment seems to be new. Billing frequently over charged as you had to pay before you see the doctor and they are not sure of she will do any procedures that they need to bill for so they guess on what she might do and bill you for it. Then if she doesn't do anything you should get a " credit" for next time. However the credit usually gets lost unless you remind them.
Describe the costs associated with your care under Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Much was out of pocket . I believe it was $50-$100 to speak to Dr. Roach even if only for 10mins. her IVF started at $8,600 at the time.
Describe Dorothy Roach's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
If we had gone through with IVE with Dr. Roach, she would have transferred 2 embryos at a time.
What specific things went wrong at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
  • Lost paperwork
Describe the specific things that went wrong at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Billing is confusing, and Dr. Roach is great if you know clomid/femara or IVF will work for you. Dr. Roach is not into working with harder cases.
6
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Adaptability
6
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
The Woodlands
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
7
7
Age 37
1 IUI
Donor Sperm
Male Factor
Uterine Fibroids
Prefer not to answer
Income $50K - $99K
Teacher
Neutral
Neutral
Success w/ Doc Not sure
Dr. Roach is the only doctor at her practice, which has its advantages and drawbacks. The advantage is that she will meet you personally at each visit to discuss your plan, treatment, and to answer any questions. Dr. Roach is very intelligent and has been practicing in the field for a long time. She may not exude tons of warm fuzziness, but I sensed that she did genuinely care about my well-being and wanted a successful outcome for me as her patient...
There is only one nurse [at North Houston Center for Reproductive Medicine] for Dr. Roach. This nurse services all patients and is also the liaison with regard to communication with Dr. Roach...
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr. Roach initially met with myself and my husband and she understood our specific situation with male factor. She explained our options, which were IUI using donor sperm or IVF and the help of a urologist. We never felt pressured by her to lean one way or another. She presented facts, answered our questions, and never rushed us. Her candid approach didn't bother me in the least and I never found her to be rude. When we opted to go with IUI using donor, she reassured me that I was making a good choice for us as a couple, which I appreciated. She and I did hit a bump in the road when she seemed reluctant to complete the paperwork that I needed to purchase vials for the donor of our choice at The Sperm Bank of California. Admittedly, the paperwork was new to her. She initially would not complete the paperwork in its entirety, which prevented me from ordering from that bank with the perfect donor for us. Once she realized what needed to be completed and that I was willing to walk if this wasn't done, she relented and we were able to move forward pleasantly with the first IUI using the donor of our choice. I appreciated this very much. Dr. Roach is great is seems to have more of a naturalist approach to medicine. She shares her knowledge and expertise, but let me decide on using clomid or not for my first IUI. One drawback is that since she is the only practicing doctor, is she is out for any reason (i.e. out for one week), it may translate to having to wait until she returns for treatment. As timing in all of this is critical, it can delay a dream for one month.
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Listen to Dr. Roach's recommendations based on your set of circumstances. She is very smart and has been in the field for a long time, so she's also highly experienced. However, offer your own input and be your own advocate for your treatment when you need to. I definitely had to do so in my case because as parients, only we can make the best choices for ourselves and our families and this choices will affect us and our families going forward beyond the window of treatment with any doctor. Ultimately, Dr. Roach has always honored and respected my wishes as a patient.
During treatment, were you treated like a number or a human with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr. Roach is the only doctor at her practice, which has its advantages and drawbacks. The advantage is that she will meet you personally at each visit to discuss your plan, treatment, and to answer any questions. Dr. Roach is very intelligent and has been practicing in the field for a long time. She may not exude tons of warm fuzziness, but I sensed that she did genuinely care about my well-being and wanted a successful outcome for me as her patient.
Describe the protocols Dorothy Roach used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
Dr. Roach had an approach that was personal. She wanted me to attempt 3 IUIs and later do an hsg test in the event that they failed rather than doing the hsg test first and then going forward with the treatment. When my first treatment failed and this hit me hard emotionally, I realized that I wanted that hsg test done before I invested anymore time or money in IUIS. I also wanted the clomid. I presented these requests to her, and she complied. Sometimes, you have to take the reins in your own treatment.
Describe your experience with the nursing staff at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
There is only one nurse for Dr. Roach. This nurse services all patients and is also the liaison with regard to communication with Dr. Roach.
Describe the costs associated with your care under Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Her costs, are by far, the least expensive at $770 per IUI versus $1,000 and up elsewhere. She has this strongly in her favor.
7
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
The Woodlands
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
10
10
Age 36 - 38
3 IVF
Endometriosis
Male Factor
Poor Egg Quality
Tubal Blockage
Other
European
Income $100K - $199K
Professor
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kovanci is incredible. He does all the ultrasounds himself, he cares SO much about his patients, and will spend as much time with each patient as they need. He answers questions about the treatment plan with patience and care...always lays out the pros and cons with each procedure...He will only transfer one genetically normal embryo at a time.
It is easy to get in for appointments [at HART Fertility Clinic]! They do egg retrieval procedures in house. Everything is clean and tidy and aesthetically pleasing. They get patients in and out quickly and fees are provided up front...They also provide discounts for teachers, first responders, etc. and discounts for additional egg retrieval procedures.
How was your experience with Ertug Kovanci at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr. Kovanci cares so much about every patient. You are treated as a person and not a number with him. He does all the scans himself, will answer unlimited questions, always lays out the pros and cons with each procedure, is patient and caring and kind, and is just an overall fantastic doctor!
What's one piece of advice would you give a prospective patient of Ertug Kovanci at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Don't be afraid to ask questions!
During treatment, were you treated like a number or a human with Ertug Kovanci at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr. Kovanci is incredible. He does all the ultrasounds himself, he cares SO much about his patients, and will spend as much time with each patient as they need. He answers questions about the treatment plan with patience and care.
Describe the protocols Ertug Kovanci used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
I went through three egg retrievals and we adjusted meds (menopur, gonal-f, etc.) during each cycle to get the best results.
Describe your experience with your nurse at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine). (Assigned nurse: Janna Patillo)
Janna is an angel on earth. She has become a close friend and confidant, and I am so thankful for her encouragement and support during this emotional process. I just love her!
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
It is easy to get in for appointments! They do egg retrieval procedures in house. Everything is clean and tidy and aesthetically pleasing. They get patients in and out quickly and fees are provided up front.
Describe the costs associated with your care under Ertug Kovanci at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
It costs around $17K for an egg retrieval and embryo transfer (they will do a second embryo transfer is the first single embryo transfer was unsuccessful). They also provide discounts for teachers, first responders, etc. and discounts for additional egg retrieval procedures.
Describe Ertug Kovanci's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
He will only transfer one genetically normal embryo at a time.
10
Doctor
Ertug Kovanci
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
The Woodlands
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
7
8
Age 35
3 Fertility Medications
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Black or African-American
Income $100K - $199K
3rd of 3 Docs
Neutral
Neutral
Unsuccessful
Overall pleasant experience with her but I don’t feel she [Dr. Dorothy Roach] is aggressive to get her patients prgnt. I’ve been going for several years and no results. I would like her to explore every option and I don’t feel she does... Dr Roach has recommended for me to have a hysterscopy 3 times and I have. Only 1 of the 3 times with the assistance of clomid did I get pregnant which later resulted in a miscarriage
[N. Houston Center for Reproductive Med's] Strengths they will work with you , approachable ; good locations ; easy to contact and willing to get you answers when needed. Call you back immediately Weakness not aggressive with treatment ; tons of expensive lab work multiple times; ordered medicine that was not needed or used for treatment -wasted money
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Overall pleasant experience with her but I don’t feel she is aggressive to get her patients prgnt. I’ve been going for several years and no results. I would like her to explore every option and I don’t feel she does
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Ask tons of questions, have her refer you to specialist that she would recommend if needed .
During treatment, were you treated like a number or a human with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr. Roach is very personable. When I was having issues getting a procedure scheduled, she personally called me after hours to help me.
Describe the protocols Dorothy Roach used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
Dr Roach has recommended for me to have a hysterscopy 3 times and I have. Only 1 of the 3 times with the assistance of clomid did I get pregnant which later resulted in a miscarriage
Describe your experience with the nursing staff at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Overall friendly staff. Helpful when needed
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Strengths they will work with you , approachable ; good locations ; easy to contact and willing to get you answers when needed. Call you back immediately Weakness not aggressive with treatment ; tons of expensive lab work multiple times; ordered medicine that was not needed or used for treatment -wasted money
Describe the costs associated with your care under Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Originally my insurance covered most of the cost and I only had to pay the copay. However the lab work and medications were expensive. Ultrasounds were previously covered and now they aren’t. I have to go to the dr. In a couple of weeks and none of the treatment received will be covered. My visit itself is 165 plus the ultrasound cost totaling 365 bc my insurance covers nothing with infertility
Describe Dorothy Roach's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
No experience
7
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
The Woodlands
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Unsuccessful
10
10
Age 28 - 29
4 IUI
Anovulation
PCOS
Uterine Fibroids
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Each treatment [with Dr. Dorothy Roach] is tailored for me to have the maximum effectiveness in hopes of conceiving...Dr Roach is incredibly kind and shows so much compassion in every situation and yet will tell you like it is. She explains everything in a way that is easy to understand but never makes you feel like you're an idiot! Being the only doctor in the practice ensures an intimate experience where you really get to know her and her staff.
Angela [nurse at North Houston Center for Reproductive Medicine] is amazing! She always calls you back within a few minutes to a few hours when you leave her a message, she's super friendly, and knows her stuff!...This clinic is extremely good at what they do. They've created a relaxed atmosphere where as a patient you feel comfortable and know you're in the best hands. Appointments never feel rushed. From the doctor to the ladies working at the front desk, everyone makes you feel like you're the most important part of their day. The only downside is that cell phone reception stinks inside the building!
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr Roach is incredibly kind and shows so much compassion in every situation and yet will tell you like it is. She explains everything in a way that is easy to understand but never makes you feel like you're an idiot! Being the only doctor in the practice ensures an intimate experience where you really get to know her and her staff.
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Come with questions! She will sit with you for as long as it takes to answer each and every one of your questions. If you don't understand something, be sure to speak up!
During treatment, were you treated like a number or a human with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Everyone in her office knows my name and remembers my medical history without having to look at my file. Each treatment is tailored for me to have the maximum effectiveness in hopes of conceiving.
Describe the protocols Dorothy Roach used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
10mg Femara cycle days 3-7, ultrasound day 12, 250mcg Ovidrel injection day 13 between 3-4pm, IUI day 14, progesterone suppository days 16-28, pregnancy test day 28.
Describe your experience with your nurse at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine). (Assigned nurse: Angela)
Angela is amazing! She always calls you back within a few minutes to a few hours when you leave her a message, she's super friendly, and knows her stuff!
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
This clinic is extremely good at what they do. They've created a relaxed atmosphere where as a patient you feel comfortable and know you're in the best hands. Appointments never feel rushed. From the doctor to the ladies working at the front desk, everyone makes you feel like you're the most important part of their day. The only downside is that cell phone reception stinks inside the building!
10
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
The Woodlands
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 25 - 26
2 IUI
2 IVF
Donor Sperm
Poor Egg Quality
Immunological
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Roach is incredibly knowledgeable and passionate about what she does. She knows exactly what she is doing and that makes me feel great! You can tell she is doing this over 20 years. She always smiles when I see her and if there is an issue she always explains in detail. She really looks out for me...[ESET Approach] Dr. [Roach] Said to only transfer one because they are tested
[HART Fertility Clinic] Strength: Passionate Kind Responsive Knowledgeable Affordable On point Short wait times Taking their time during visits Supportive Weakness: There is no weakness I can report. Overall an amazing clinic...[the nurses at HART Fertility are] Always kind, super responsive! I can always text them. They are gentle and always there for me when I have questions. They are an amazing team
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr. Roach is incredibly knowledgeable and passionate about what she does. She knows exactly what she is doing and that makes me feel great! You can tell she is doing this over 20 years. She always smiles when I see her and if there is an issue she always explains in detail. She really looks out for me.
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Please trust her. She is amazing and she knows exactly what she is doing.
During treatment, were you treated like a number or a human with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Everyone in the office always knows our name and what’s going on! They are so kind and helpful! Always go above and beyond.
Describe the protocols Dorothy Roach used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
Used Gonal F and Menopur for both retrievals. I have bad egg quality. We got 21 eggs the first time and 28 the second time. Resulted in 7 total embryos. All PGS normal.
Describe your experience with your nurse at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine). (Assigned nurse: Janna)
Always kind, super responsive! I can always text them. They are gentle and always there for me when I have questions. They are an amazing team
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Strength: Passionate Kind Responsive Knowledgeable Affordable On point Short wait times Taking their time during visits Supportive Weakness: There is no weakness I can report. Overall an amazing clinic!
Describe the costs associated with your care under Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
$15.000 for retrieval, 2 transfers included, icsi, assistant hatching, pgs
Describe Dorothy Roach's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Dr. Said to only transfer one because they are tested
10
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
The Woodlands
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
10
10
Age 23 - 24
1 IUI
PCOS
European
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Roach is a great physician it's a small clinic with one nurse and both Dr. Roach and her nurse make you feel very welcomed, we could only afford one cycle of IUI since they were out of network with our insurance but I didn't want to choose another Dr I really liked her.... Her nurse is amazing she answers all your questions and she calls back in a timely manner!... Listen to her advice she knows what she's talking about.
I didn't really experience any weaknesses with this clinic [North Houston Center for Reproductive Medicine].... They said some tests were optional but a week before my IUI they then decided to tell us the test was not optional and we'd have to have it done before we could do the IUI after I was already on the medications.... Her nurse is amazing she answers all your questions and she calls back in a timely manner!
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Dr. Roach is a great physician it's a small clinic with one nurse and both Dr. Roach and her nurse make you feel very welcomed, we could only afford one cycle of IUI since they were out of network with our insurance but I didn't want to choose another Dr I really liked her.
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Listen to her advice she knows what she's talking about.
Describe your experience with your nurse at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Her nurse is amazing she answers all your questions and she calls back in a timely manner!
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
I didn't really experience any weaknesses with this clinic. As with any clinic verify your insurance to make sure you're in network, have your questions ready so you don't forget and log your cycles so you can give exact dates.
Describe the costs associated with your care under Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
The IUI was around 800-900 I believe the medications were between 10 to 70 each
What specific things went wrong at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
  • Provided conflicting information
Describe the specific things that went wrong at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
They said some tests were optional but a week before my IUI they then decided to tell us the test was not optional and we'd have to have it done before we could do the IUI after I was already on the medications.
10
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
The Woodlands
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
10
10
Age 29
2 Fertility Medications
Anovulation
PCOS
European
Income $100K - $199K
Lawyer
Strongly Recommends
Strongly Recommends
Successful
[Dr Roach was] friendly, helpful, straight to the point. Didn't sugar coat, but still had wonderful bedside manner....From the person who picked up the phone to my release, everyone was friendly and accommodating. Staff [at North Houston Center for Reproductive Medicine] was familiar with my case and prepared every contact I had with them....They faxed orders to an out of state lab when I had to travel in the middle of a cycle for a death in the family.
[Dr Roach was] friendly, helpful, straight to the point. Didn't sugar coat, but still had wonderful bedside manner....From the person who picked up the phone to my release, everyone was friendly and accommodating. Staff [at North Houston Center for Reproductive Medicine] was familiar with my case and prepared every contact I had with them....They faxed orders to an out of state lab when I had to travel in the middle of a cycle for a death in the family.
How was your experience with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Friendly, helpful, straight to the point. Didn't sugar coat, but still had wonderful bedside manner.
What's one piece of advice would you give a prospective patient of Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
Trust her.
During treatment, were you treated like a number or a human with Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)?
From the person who picked up the phone to my release, everyone was friendly and accommodating. Staff was familiar with my case and prepared every contact I had with them.
Describe the protocols Dorothy Roach used in your cycles at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine) and their degree of success.
Clomid, metformin Er, with Ti. 3 rounds before moving to IUI.
Describe your experience with your nurse at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine). (Assigned nurse: Angela )
Absolutely awesome. They faxed orders to an out of state lab when I had to travel in the middle of a cycle for a death in the family.
Describe your experience with HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Clinic is small. Actual person picks up the phone. Organized.
Describe the costs associated with your care under Dorothy Roach at HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine).
Insurance covered everything.
10
Doctor
Dorothy Roach
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
HART Fertility Clinic (FKA North Houston Center for Reproductive Medicine)
The Woodlands
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources