Northeastern Reproductive Medicine

3 doctors work here

Rated 9.1
Strongly recommend: 78%Neutral: 17%Don't recommend: 5%9.1
78% strongly recommend
30 reviews
Operations
9.5
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.4
8.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
469
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Colchester
105 West View Road
Colchester, VT 05446

30 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
2
NPS
8
Age 39 - 41
4 IVF
PCOS
Recurrent Pregnancy Loss
European
Income $0 - $49K
1st of 3 Docs
20 IUI With Other Docs
Donor Sperm
LGBTQ
Doesn't Recommend
Neutral
Unsuccessful
I found her [Dr. Brown] generally sympathetic and likable, and she really seems personally to want me to leave their clinic with a baby, but she has the ability to hit that sore spot (whether it's justified and true or not, being told that you being fat might be why you keep losing your pregnancies is really painful). She also sometimes seemed not to remember my exact history/background and I would have to reminder her "we decided not to do that because X, Y, Z...."
They [Northeastern Reproductive Medicine] are really competent, and always treat you like a person--if you're "lucky" enough to spend a lot of time with them, they definitely seem to care deeply about your outcomes. But, two of the three doctors have made comments to me about my weight being the reason I can't get pregnant that have been deeply hurtful. Communication with nursing staff can be spotty (and you'll always get voicemail when calling
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
I found Dr. Brown to be competent and sympathetic for the most part, but I experienced quite a bit of shaming around my weight from her. As in, the day that my third loss in a year was confirmed, she mentioned that maybe I should take some time off to get "the best possible environment" for transferring my last embryos as everything seemed fine except I keep miscarrying. By which she meant "lose weight" because she believes that high BMI can cause implantation problems--and she's pretty blunt about that in a "that's the science" way. That same day, she told me that if my insurance was maxed out and wouldn't cover a transfer of my final remaining embryos, they'd do it anyway. So, it's a mixed bag having her as your fertility doctor. I found her generally sympathetic and likable, and she really seems personally to want me to leave their clinic with a baby, but she has the ability to hit that sore spot (whether it's justified and true or not, being told that you being fat might be why you keep losing your pregnancies is really painful). She also sometimes seemed not to remember my exact history/background and I would have to reminder her "we decided not to do that because X, Y, Z...." Honestly, I was always happy when I was seeing Dr. Murray, her partner, instead, as I felt she was just as competent, but more sympathetic.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Honestly, if they're at all heavy, I'd suggest they specifically ask for Dr. Murray instead. You'll see all three doctors anyway, but I think she's a better option personally (not clinically, where I'd say any of the three clinic docs are similar) for anyone who's sensitive about conversations about their weight.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
This is a small clinic (though one of only two in our state) and I consistently saw the same doctors, nurses and other staff, so all of them, including Dr. Brown, knew me well and were genuinely warm and sympathetic during the hard parts of my journey.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
4 rounds of IVF, all antagonist protocol (Gonal-F and Menopur stims, Cetrotide to block ovulation, Lupron+HCG trigger) with two freeze all cycles (due to PCOS and OHSS risk).
Describe your experience with your nurse at Northeastern Reproductive Medicine. (Assigned nurse: Mo)
The nursing staff were all pleasant and competent, however some were less clear in their communication than others, so I was happy if Mo was my nurse for a given cycle, as she was always helpful, prompt providing information, and really, really nice and kind.
Describe your experience with Northeastern Reproductive Medicine.
They are really competent, and always treat you like a person--if you're "lucky" enough to spend a lot of time with them, they definitely seem to care deeply about your outcomes. But, two of the three doctors have made comments to me about my weight being the reason I can't get pregnant that have been deeply hurtful. Communication with nursing staff can be spotty (and you'll always get voicemail when calling and will have to wait to hear back).
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
I had insurance (I've now met my lifetime max), but insurance paid: $7,800-$9,900 for each round of IVF, depending on whether it was freeze all or fresh transfer cycle and whether they did ICSI or the embryos went to blastocyst before transfer/freeze. ~$2,300 for each FET (not including monitoring (2-3 visits for ~$300/visit) or beta testing (~$500 for HCG, progesterone, and estrogen))
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
I advocated for eSET in my initial transfers--my doctor was open to transferring multiples because of my age, but went with my choice for two rounds before deciding to move to DET.
What specific things went wrong at Northeastern Reproductive Medicine?
  • Failed to order appropriate test
Describe the specific things that went wrong at Northeastern Reproductive Medicine.
I think the responsibility is as much mine as the clinic, but after my second loss, as part of a recurrent pregnancy loss panel, I had a weak positive result for lupus anticoagulant , an indicator for antiphospholipid syndrome (when combined with recurrent losses or nonpregnancy clots) -- it's supposed to be retested after 12 weeks to see if a second test confirms. My clinic told me the results, but Dr. Casson said it was probably a lab error (he'd seen two come back with this result in a week and it's rare), and gave me the option to either preventatively treat for it (don't remember how--aspirin?), test again in 12 weeks, or just assume it's a lab error and carry on with treatments. Since I thought Dr. Casson must know best, I put it out of my mind and went on with two rounds of IVF and transfers. No one ever brought it back up as something to follow up on, until I miscarried again and asked for them to redo the test. It came back with a confirming weak positive for lupus anticoagulant. We don't know if not treating for APS caused my last miscarriage or my other losses, since they were very early and may well have been chromosomal, but it sucks feeling like I might be successfully pregnant right now, if they had made sure that repeat test got done.
2
Doctor
Jennifer Brown
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2021 - 2022, Unsuccessful
NPS
8
NPS
8
Age 36 - 37
3 IVF
Unexplained
East Asian
Latinx
Income $200K - $499K
Consultant
3rd of 4 Docs
3 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr Casson was very warm and thoughtful. NRM used to do a shared patient model, so it's possible to see one of the three doctors there...Dr Casson was quite personable. In hindsight, I wish Dr. Casson was *much more* aggressive with stimulation strategy, meaning I wanted to see more adjustments between protocols as well as a willingness to cancel a stimulation cycle if we're not seeing enough progress. I generated a single-digit number of follicles. (Honestly, it's hard to say if this was 100% Dr. Casson because of NRM's practice model.)
It's [Northeastern Reproductive Medicine] a beautiful location. You don't feel like a number. It's warm and personal. I got to know the nurses really well. Erinn at the front desk is wonderful and super capable. The billing department was alright, not fantastic...NRM suggested Day 3 fresh transfers for every cycle. I felt this was rather wasteful after I learned more about IVF. I wonder whether NRM *truly* felt confident that Day 3 embryos would be successful three cycles in a row or if they just wanted to push ahead. In hindsight, I would have been much more cautious and conservative transferring embryos.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
Dr Casson was very warm and thoughtful. NRM used to do a shared patient model, so it's possible to see one of the three doctors there. But I started to see Dr Casson more regularly during my first IVF cycle. I wasn't thrilled at the thought of a male doctor, but Dr Casson was quite personable. In hindsight, I wish Dr. Casson was *much more* aggressive with stimulation strategy, meaning I wanted to see more adjustments between protocols as well as a willingness to cancel a stimulation cycle if we're not seeing enough progress. I generated a single-digit number of follicles. (Honestly, it's hard to say if this was 100% Dr. Casson because of NRM's practice model.)
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
Dr Casson was incredibly warm and considerate. It felt like he took time (and heart) to think about our case. He wasn't perfect, but overall, I felt Dr Casson was a good person who treated me like a person.
Describe your experience with Northeastern Reproductive Medicine.
It's a beautiful location. You don't feel like a number. It's warm and personal. I got to know the nurses really well. Erinn at the front desk is wonderful and super capable. The billing department was alright, not fantastic. Felt like that team could use more help!
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
It was covered by insurance. However I got more "liberal" recommendations because I had insurance coverage versus paying cash. In hindsight, I feel angry about this.
Describe Peter Casson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
NRM suggested Day 3 fresh transfers for every cycle. I felt this was rather wasteful after I learned more about IVF. I wonder whether NRM *truly* felt confident that Day 3 embryos would be successful three cycles in a row or if they just wanted to push ahead. In hindsight, I would have been much more cautious and conservative transferring embryos.
What specific things went wrong at Northeastern Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Northeastern Reproductive Medicine.
A very frustrating thing was agreeing on natural fertilization prior to my retrieval. While I was alone, moment before being anesthetized, someone asked me to confirm our IVF details, which had 100% ICSI. Also, I feel very frustrated that our clinic advocated for rescue ICSI and a transfer of Day 3 embryos of that rescue ICSI, when I learned elsewhere that this method has incredibly low success rates.
8
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
2 of 5
8
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Unknown Success
NPS
10
NPS
10
Age 27 - 29
1 IVF
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Brown always made us feel like we had her whole attention during appointments, we never felt rushed like she needed to get to her next appointment. When I was hospitalized for OHSS after my egg retrieval she came to see me multiple times that day to make sure I was doing ok and that I was comfortable with the plan of treatment we had...I felt very supported and understood but if you're looking for someone extremely touchy feely and warm and fuzzy she may not be for you...
This clinic [Northeastern Reproductive Medicine] is great with wait times (both in timing on getting appointments when you need) and in the waiting room...They also counseled me on how to manage my PCP in order to qualify me for reduced cost medications which was incredibly helpful...Every single person in the clinic was amazingly supportive, professional and wonderful to work with. They comforted me on the hard days and celebrated with me when our second transfer was successful...
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Dr Brown was the best with her explanations of treatments and setting my expectations. Before we started injections for egg retrieval she made it very clear to me that we would need to freeze all the embryos we created because I was likely at risk for OHSS. When we got to that day and my estrogen was sky high and I was emotional, it saved me the disappointment of not being able to try a fresh transfer. I knew what to expect and that was key for me. Dr Brown is incredibly competent and knowledgeable. Honestly the only weakness may be that she is more on the matter of fact side of treatment. I felt very supported and understood but if you're looking for someone extremely touchy feely and warm and fuzzy she may not be for you. For me she was exactly what I needed- honest and straight forward while clearly empathetic
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
You'll be well taken care of by Dr Brown, even when she's not directly talking with you she's making sure the treatment plan for you is the best fit
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
Dr Brown always made us feel like we had her whole attention during appointments, we never felt rushed like she needed to get to her next appointment. When I was hospitalized for OHSS after my egg retrieval she came to see me multiple times that day to make sure I was doing ok and that I was comfortable with the plan of treatment we had. The clinic is not connected to the hospital so she had to go out of her way to check in on me
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
In my initial workup we found my LH to be high and my FSH to be on the lower end, much like in PCOS but I had no other signs/symptoms of it so we called it "poor ovulation" and tried 6 cycles medicated with timed intercourse that did not result in pregnancy but I ovulated quite well. We considered trying 1 IUI but given my husband's great semen analysis we all decided IVF made more sense. My protocol was an antagonist protocol. 2 weeks of birth control, a baseline US then Gonal F and Menopur for 5 days and then a follicle scan. After that scan we added ganirelix for 4 days until the next scan. After the second scan we triggered with leuprolide and very low dose HCG. We did the mixed trigger because of my high follicle count and risk for OHSS. They mentioned doing just a leuprolide trigger but decided on low dose HCG to try to maximize the number of mature eggs from the follicles. We ended up with 29 eggs, 23 mature. We split them into 2 groups for fertilization- half traditional IVF and half ICSI. Then the next day the traditional IVF eggs that did not fertilize were added to the ICSI group. Overall we ended up with 9 mature day 5 embryos to freeze.
Describe your experience with your nurse at Northeastern Reproductive Medicine. (Assigned nurse: Monique and Tiffany)
Every single person in the clinic was amazingly supportive, professional and wonderful to work with. They comforted me on the hard days and celebrated with me when our second transfer was successful. While the thought of going through progesterone in oil shots for another transfer in the future gives me the shivers, I'm honestly excited to see all the staff again
Describe your experience with Northeastern Reproductive Medicine.
This clinic is great with wait times (both in timing on getting appointments when you need) and in the waiting room. The atmosphere in the building is great. My absoloute favorite thing is that the floor in the area where you get undressed before procedures is HEATED! That was beyond amazing for my February egg retrieval when it was cold. When you're first going there you'll notice that some pateints checking in get more chat from the staff but that's nkthing personal, once you've been there a few times and they get to know you too you'll start to feel that friends saying hi again feel too
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
The clinic was great at managing costs- my insurance covered diagnostics but not treatment so they made sure to bill all our initial workup and monitoring that way so it coukd be covered. They also counseled me on how to manage my PCP in order to qualify me for reduced cost medications which was incredibly helpful. The egg retrieval and first frozen transfer were $7,000 and anesthesia costs were $500. Our second frozen transfer was $2,000.
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
We all agreed that single embryo transfers were best for us. I am younger so our predicted success rates were pretty good, and I am also a small person and the thought of a multiple pregnancy was not worth the risk vs having multiple transfers
10
Doctor
Jennifer Brown
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
2019 - 2020, Successful
NPS
8
NPS
8
Age 34 - 35
3 IVF
1 Embryo Freezing
Surrogacy
Income $100K - $199K
Nurse or HC Services
2nd of 3 Docs
Donor Sperm
LGBTQ
Neutral
Neutral
Successful
Dr. Murray is very thoughtful. I really appreciated the care she provided while we were at NERM. She was very thpughtful and caring when we were going through an initial loss, and was supportive/ reassuring when we decided to have my partner cardy my embryo. I remember an email she sent to me that encouraged us not to give up after a miscarriage. It was really comforting to have personal contact with a physician
I wish I was able to get a hold of the [Northeastern Reproductive Medicine] nurses directly. I always had to leave a message. Which was hard in moments that were stressful. The portal system they have is great and was really nice. I liked that I could text and get an answer via text. The doctors were very accessible by email which was very comforting...First retrival was 7500 +500 anesthesia +500 meds
How was your experience with Christine Murray at Northeastern Reproductive Medicine?
Dr. Murray is very thoughtful. I really appreciated the care she provided while we were at NERM. She was very thpughtful and caring when we were going through an initial loss, and was supportive/ reassuring when we decided to have my partner cardy my embryo. I remember an email she sent to me that encouraged us not to give up after a miscarriage. It was really comforting to have personal contact with a physician. It felt like we mattered to her. When I had a csncrlled cycle she called personally to tell me. Those little personal touches really mattered.
What's one piece of advice would you give a prospective patient of Christine Murray at Northeastern Reproductive Medicine?
Our second transfer was really stressful. I wish the environment had been more peaceful.
During treatment, were you treated like a number or a human with Christine Murray at Northeastern Reproductive Medicine?
I liked Dr. Murray. She was very thoughtful and sensitive when we had losses, which were really heart break and celebrated with our successes.
Describe the protocols Christine Murray used in your cycles at Northeastern Reproductive Medicine and their degree of success.
First ivf: birth control , menopur 150, gonal f 150, ganatilix antagonist, trigger pregnyl and lupron. 9 days of stims: 14 eggs produced 14 eggs, 5 dsy 5 embros, 1 mc of 2 embryos. Second trandfer from this cycle resulted in a live birth Second retrival was cancelled due to premature ovulation Third retrival : 225 gonal f, 225 menopur. Ganarilix antagonist and pregnyl trigger. 11 eggs and 11 5d/6d embryos. We pgs tested and 6 came back pgs normal
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
Some of the nurses were amazing. Like super nice, really helpful, very reassuring. Some were unfriendly and difficult. I always hoped to get my favorite nurses when i was there.
Describe your experience with Northeastern Reproductive Medicine.
I wish I was able to get a hold of the nurses directly. I always had to leave a message. Which was hard in moments that were stressful. The portal system they have is great and was really nice. I liked that I could text and get an answer via text. The doctors were very accessible by email which was very comforting. The sonograph woman was cool. A little cold, but very good. The office is very nice and comfortable. We never had to wait. While I didnt really get to know the lab staff, they seem pretty good because we always got good results.
Describe the costs associated with your care under Christine Murray at Northeastern Reproductive Medicine.
First retrival was 7500 +500 anesthesia +500 meds Second retrival was cancelled and we applied that to our thrid cycle which was the same price. Meds were around 250. We had one additional transfer which cost 2500 plusmeds 300
Describe Christine Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
I think the monitoring was insufficent for my second cycle which was cancelled
What specific things went wrong at Northeastern Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Northeastern Reproductive Medicine.
Our first cycle we had some difficulty getting medication. We got some conflicting info from the nurses which was frustrating. Luckily it all kind of worked out.
8
Doctor
Christine Murray
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ Care
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, 16 Eggs Frozen
NPS
9
NPS
9
Age 33
1 Egg Freezing
Uterine Fibroids
European
Income $50K - $99K
Professor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Christine Murray] was sensitive to my reasons for freezing my eggs and talked to me about my life a bit other than just the procedure I was about to undergo...She is nice, easy to talk to, but also seems very competent, knowledgeable, and does a good job explaining procedures without making them sound scary. I always knew what was going to happen at every visit...My expectations were that we would only get about eight eggs from freezing, but I ended up getting 16, which was a lot better than I expected.
They [nurses at Northwestern Reproductive Medicine] were awesome! Very smart and kind and answered emails!...$2,000 for the medications, $600 for anesthesia, everything else added up to ~$5,000 , so the total was around ~7,000 to freeze my eggs...Beautiful facility, informative consultation, cater to women looking for elective egg freezing, very professional. They are also very timely. I never waited very long in the waiting room, and they schedule the visits in the morning before work.
How was your experience with Christine Murray at Northeastern Reproductive Medicine?
She is nice, easy to talk to, but also seems very competent, knowledgeable, and does a good job explaining procedures without making them sound scary. I always knew what was going to happen at every visit, and if I had questions, it was easy to get in touch with nursing staff. My expectations were that we would only get about eight eggs from freezing, but I ended up getting 16, which was a lot better than I expected. I also had no pain at all the next day, just very sleepy. I read horror stories online about egg freezing, but my experience was nothing like what I read. It was actually pretty easy and if it wasn't so expensive, I would probably go ahead and do another cycle.
What's one piece of advice would you give a prospective patient of Christine Murray at Northeastern Reproductive Medicine?
Be prepared to have to see a few different people for ultrasounds and Dr. Kasson is a little rough when he does the internal U/S. He is totally professional but the technique is just rougher than women, probably because he doesn't have those body parts himself.
During treatment, were you treated like a number or a human with Christine Murray at Northeastern Reproductive Medicine?
She was sensitive to my reasons for freezing my eggs and talked to me about my life a bit other than just the procedure I was about to undergo.
Describe the protocols Christine Murray used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Don't remember.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
They were awesome! Very smart and kind and answered emails!
Describe your experience with Northeastern Reproductive Medicine.
Beautiful facility, informative consultation, cater to women looking for elective egg freezing, very professional. They are also very timely. I never waited very long in the waiting room, and they schedule the visits in the morning before work.
Describe the costs associated with your care under Christine Murray at Northeastern Reproductive Medicine.
$2,000 for the medications, $600 for anesthesia, everything else added up to ~$5,000 , so the total was around ~7,000 to freeze my eggs
Describe Christine Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
N/A, didn't do this
9
Doctor
Christine Murray
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 36 - 37
3 IUI
1 IVF
Unexplained
Income $100K - $199K
1st of 3 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Brown was very kind and explained everything/step in detail and what the plan was. ... Had a uterine fibroid removed ... She had personally called me to let me know the transfer didn't work. ... Because of my age she was concerned with transferring multiple embryos but I was still at the age where it fell under their guidelines and I was able to have 2 transferred. She was very helpful in describing the risks of a successful transfer.
The clinic [Northeastern Reproductive Medicine] is up to date with their technology. Very clean and friendly atmosphere. ... The nursing staff had the same positive outlook as did Dr Brown. Made you feel like a human and not a number. ... Felt welcomed every time I walked into the office. ... I felt like a human because they were very compassionate with what they do for a living. ... IUI and IVF (including meds were not covered) semen analysis $175 injection training $125 SHG $350 IUI's $400 each IVF without monitoring $7,000 plus $530 for anesthesia
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Dr Brown was very kind and explained everything/step in detail and what the plan was. She felt pretty positive about me conceiving. She had personally called me to let me know the transfer didn't work.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
To make sure you ask all questions and have a clear understanding of what would come next if the cycle didn’t work.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
I felt like a human because they were very compassionate with what they do for a living. Felt welcomed every time I walked into the office.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Started taking birth control on CD2 for 16 days. Had a uterine fibroid removed on day 17. Day 18 started stims taking 225 Gonal F and 150 Menopur mixed. That mixture was taken for 7 days. On day 8 of stims Ganirelix was added for 6 days. On stims day 13 I had to take HCG IM shot and a dose of Lupron. Stims day 14 just Lupron and stims day 16 was egg retreival. They retrieved 16 eggs of which 12 were mature and 8 fertilized with ICSI. After transfer tried Progesterone injection but wasn't able to give myself the shot so switched to suppositories.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
The nursing staff had the same positive outlook as did Dr Brown. Made you feel like a human and not a number.
Describe your experience with Northeastern Reproductive Medicine.
The clinic is up to date with their technology. Very clean and friendly atmosphere. I didn't have anything that I disliked about the clinic just that fact is it didn't work which is not a 100% guarantee anyways.
Describe your experience with your monitoring appointments at Northeastern Reproductive Medicine.
No issues even had Dr Casson preform an ultrasound :)
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
costs as when I first started. Office visits, blood work and ultrasounds were covered by insurance. IUI and IVF (including meds were not covered) semen analysis $175 injection training $125 SHG $350 IUI's $400 each IVF without monitoring $7,000 plus $530 for anesthesia
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Because of my age she was concerned with transferring multiple embryos but I was still at the age where it fell under their guidelines and I was able to have 2 transferred. She was very helpful in describing the risks of a successful transfer.
10
Doctor
Jennifer Brown
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
8
NPS
8
Age 28 - 29
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Casson] is knowledgeable and takes time at his appointments to answer questions and explains things nicely so you can understand. Seems open to suggestions and what you are concerned with.... Sought his opinion after having two miscarriages after already having a healthy baby first try beforehand.... He has been open to testing both myself and my partner, explaining the process and helping us to understand what the next steps are and why.
I did have to leave messages mostly every time I called but for the most part they [Northeastern Reproductive Medicine - Colchester] called back the same day. They were not rude and did not sound annoyed when explaining things.... We had bloodwork done one day and wanted to speak with our doctor who was not there that day unfortunately. We wanted to ask questions to another doctor but she was busy. The lab tech answered as best she could, but we felt we weren’t allowed to see the covering doctor in person.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
He is knowledgeable and takes time at his appointments to answer questions and explains things nicely so you can understand. Seems open to suggestions and what you are concerned with. Have not yet had to undergo ivf, so far just being worked up for reason we are having recurrent miscarriages. He has been open to testing both myself and my partner, explaining the process and helping us to understand what the next steps are and why.
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
Ask all the questions you have, wrote a list before your appointment and jot down notes. It’s overwhelming and hard to take away all the information after you leave if you don’t write it all down.
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
When you have an appointment to talk to him, he will explain things professionally and compassionately.
Describe the protocols Peter Casson used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Sought his opinion after having two miscarriages after already having a healthy baby first try beforehand. Had a sonohystrogram and was tested for blood clotting issues which all came back negative, except for my AMH which was low. Diagnosed with low ovarian reserve and probably poor egg quality. Was told to try again, conceived and had a miscarriage at 9 weeks after having an ultrasound that showed a thickened nuchal translucency. Genetic testing proved it was Turner syndrome. Went through my first medicine induced miscarriage and follow ups. Have recently had carrier screening performed and found to be a carrier for Niemann pick disease type b. Husband will be having carrier screening testing done next week when we follow up. Going to talk about next step and possibility of ivf with pgs.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
I did have to leave messages mostly every time I called but for the most part they called back the same day. They were not rude and did not sound annoyed when explaining things.
Describe your experience with Northeastern Reproductive Medicine.
We had bloodwork done one day and wanted to speak with our doctor who was not there that day unfortunately. We wanted to ask questions to another doctor but she was busy. The lab tech answered as best she could, but we felt we weren’t allowed to see the covering doctor in person. In hindsight, I would have been more proactive been a better advocate for myself. I think we would have been seen had I been more demanding.
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
Haven’t been billed other than for office visit which was only $60 after insurance
What specific things went wrong at Northeastern Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at Northeastern Reproductive Medicine.
Had to call to get results the next day, which is not exactly something that “went wrong”. Not too big a deal.
8
Doctor
Peter Casson
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
8
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
6
NPS
9
Age 37
2 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
Dr. Murray was very accommodating at the beginning of treatment. The clinic is 2 hours away and my initial consultation was over the phone, on a Sunday.... Over the course of the actual IVF cycle I did not see Dr. Murray again as Dr. Cason performed an HSG and Dr. Brown did my retrieval. I felt a little disjointed with so many “cooks in the kitchen” but at the same time confident in the team overall.... BCP (10 days), Gonal f 150iu, Menopur 150iu. Ganirelix then Lupron/Pregnyl trigger.
NERM-VT is committed to personal care. The standalone facility removes the clinical “feel” of treatment. Nurses and staff were attentive and welcoming.... The clinic is very peaceful and in times of high stress regarding fertility challenges sometimes that can make all the difference. I would highly recommend NERM-VT to any of my friends who many need to access services in the future.... The nursing staff was always responsive and made sure my questions were answered.
How was your experience with Christine Murray at Northeastern Reproductive Medicine?
Dr. Murray was very accommodating at the beginning of treatment. The clinic is 2 hours away and my initial consultation was over the phone, on a Sunday. There was miscommunication between Dr. Murray and clinic staff that resulted in a delay of my first IVF cycle and in it’s place we were asked to do another IUI in the meantime. It was not in our plan, but we went ahead with it regardless as the IVF meds could not be expedited in time to save the cycle. Over the course of the actual IVF cycle I did not see Dr. Murray again as Dr. Cason performed an HSG and Dr. Brown did my retrieval. I felt a little disjointed with so many “cooks in the kitchen” but at the same time confident in the team overall.
What's one piece of advice would you give a prospective patient of Christine Murray at Northeastern Reproductive Medicine?
Be prepared to advocate for what you need. Entering into fertility treatment can be overwhelming and it helps to know as much about your options going in so as not to get overwhelmed.
During treatment, were you treated like a number or a human with Christine Murray at Northeastern Reproductive Medicine?
NERM-VT is committed to personal care. The standalone facility removes the clinical “feel” of treatment. Nurses and staff were attentive and welcoming.
Describe the protocols Christine Murray used in your cycles at Northeastern Reproductive Medicine and their degree of success.
BCP (10 days), Gonal f 150iu, Menopur 150iu. Ganirelix then Lupron/Pregnyl trigger. Uncomplicated retrieval, 11 eggs. 1 broken shell, all 10 fertilized (5 with ICSI, 5 unassisted). 2 embryos made it to day 5 and were transferred (both pre-blast). None made it to freeze. Pregnancy resulted, lost at 6 weeks.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
The nursing staff was always responsive and made sure my questions were answered. The nurses telephone line was helpful as they would always return a call in a timely manner. The patient portal was an added benefit as we could communicate electronically.
Describe your experience with Northeastern Reproductive Medicine.
The clinic is very peaceful and in times of high stress regarding fertility challenges sometimes that can make all the difference. I would highly recommend NERM-VT to any of my friends who many need to access services in the future.
Describe the costs associated with your care under Christine Murray at Northeastern Reproductive Medicine.
IVF - SHG $350, Anesthesia Fee $530, Monitoring Fee $1000, Procedure Fee $7000. Monitoring coverage began at baseline and ended at embryo transfer. Procedure fee included injection training. Also included was 1 year of embryo storage.
Describe Christine Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
I was counseled on industry recommendations through current research. Pros and cons were clearly expressed but the ultimate decision was left to us. I appreciated the guidance and conversation we had regarding single vs multiple embryo transfer.
What specific things went wrong at Northeastern Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Northeastern Reproductive Medicine.
On one occasion there was some miscommunication regarding our first IVF protocol. At the initial consultation I had questions regarding timelines, procedures required to initiate IVF etc. Sadly my protocol was pushed back 1 month as a result.
6
Doctor
Christine Murray
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 33 - 34
1 IUI
Donor Eggs
Income $50K - $99K
Nurse or HC Services
2nd of 4 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Casson met with us first to retrieve my follicles on our first cycle at his clinic. He took the time to discuss his hopes and potential outcomes. After the first round failed, he expressed his genuine sadness for us and wanted to make sure that our next experience was better. When we were deciding whether to try another round with my eggs, go for adoption or use donor eggs, he sat with us and explained our options.... On our last visit to the clinic before transferring to an OB office, he made sure to see me even though I was only there for an ultrasound and blood work and gave us a graduation gift!
The only complaint that I have is that the billing/office management [Northeastern Reproductive Medicine] has had a lot of turn-over and bills were incorrect and it took a long time to sort these issues out. The front office staff was wonderful as well as the ultrasound tech. All of the nurses and doctors at the clinic were compassionate and took the time to answer questions and concerns as they came up. They treated us like people and not a number as many other places do.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
Dr Casson met with us first to retrieve my follicles on our first cycle at his clinic. He took the time to discuss his hopes and potential outcomes. After the first round failed, he expressed his genuine sadness for us and wanted to make sure that our next experience was better. When we were deciding whether to try another round with my eggs, go for adoption or use donor eggs, he sat with us and explained our options. He not only saw us through the procedures but called me personally with updates and to wish us luck on the day of the transfer since it was on the weekend and he was going to be out of town. On our last visit to the clinic before transferring to an OB office, he made sure to see me even though I was only there for an ultrasound and blood work and gave us a graduation gift! He was everything that we had hoped for in a physician and got us to our goal of becoming a family! We have frozen embryos at the clinic and plan to return under his care when we are ready to try for our second!!!
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
No question is too small to ask.
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
Peter was so genuine whenever we spoke. He listened to us and provided us with the positive and negative implications for all possible avenues so that we would end up with a child. He was compassionate and ended up helping us to achieve our goal of becoming a family.
Describe the protocols Peter Casson used in your cycles at Northeastern Reproductive Medicine and their degree of success.
For our donor egg cycle, the donor used menopur and gonal-f and I used Lupron and estrogen and progesterone. We did intramuscular shots for progesterone instead of suppositories and even though they are painful (you do get used to them when your partner is good at it) it is totally worth it to ensure that your levels maintain until your body takes over.
Describe your experience with your nurse at Northeastern Reproductive Medicine. (Assigned nurse: Monique van leuven)
Monique was excellent at communicating via email and phone. She made sure to be the one to call me when we did our blood work and received our positive result. She met us at the entrance when we went to hear the heartbeat and again when I had a scare and asked to be seen a few days later. She has emailed since to check on us and now that we have our little girl, she still keeps in touch.
Describe your experience with Northeastern Reproductive Medicine.
The only complaint that I have is that the billing/office management has had a lot of turn-over and bills were incorrect and it took a long time to sort these issues out. The front office staff was wonderful as well as the ultrasound tech. All of the nurses and doctors at the clinic were compassionate and took the time to answer questions and concerns as they came up. They treated us like people and not a number as many other places do. They also took into consideration whether or not our insurance covered certain tests and made sure not to run unnecessary tests on us saving us money
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
The cost of the IVF with my eggs was approximately 10,000 once we began the cycle. The cost for IVF with egg donation was 21,000 when all was said and done. (All included medication)
Describe Peter Casson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Listen to your doctors recommendation for number of embryos to transfer. Because we had beautiful 5 and 6 day embryos we only transferred 1 and got pregnant the first tome compared to having 3 day embryos before and tranferrI got 2 and getting negative results.
10
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 29 - 30
1 IVF
Male Factor
PCOS
European
Income $100K - $199K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Casson was extremely responsive with our initial email communication...I'm pretty sure my husband and I would follow Dr. Casson into battle at this point. We 100% trust his medical opinion and were obviously pleased by the success of our treatment. Dr. Casson is a straight-shooter and tells it like it is - we appreciated this aspect of his personality, (although know this is not for everyone.) He was also very cognizant of the financial investment we were making in this procedure and felt like this was taken into consideration during our course of treatment.
We were extremely impressed by this clinic [NE Repro Med].... The space is beautiful and has state-of-the-art equipment. Onsite parking is a real bonus - it's easy to get in and out. Appointments always ran on time and it was super convenient to have all of my lab work done here....I consider Mo to be the primary nurse that we had contact with - she is amazing!! We saw other nurses throughout our treatment too, (Nicole, Stephanie, etc.) and really liked them as well. The whole care team is compassionate & personal.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
I'm pretty sure my husband and I would follow Dr. Casson into battle at this point. We 100% trust his medical opinion and were obviously pleased by the success of our treatment. Dr. Casson is a straight-shooter and tells it like it is - we appreciated this aspect of his personality, (although know this is not for everyone.) He was also very cognizant of the financial investment we were making in this procedure and felt like this was taken into consideration during our course of treatment. We also had great interactions with Dr. Brown and Dr. Murray on the occasions that we saw them.
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
Sometimes he thinks outloud - don't be alarmed by this! :)
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
Dr. Casson was extremely responsive with our initial email communication - I felt like I had more information going into our initial consultation than after 2-3 visits with a prior doctor. In general this practice is very personal - you get to know the team well and they are invested in your success. We definitely missed them once we transferred to a regular OB for pre-natal care!
Describe the protocols Peter Casson used in your cycles at Northeastern Reproductive Medicine and their degree of success.
We did a freeze-all cycle in case of OHSS. Luckily I did not experience OHSS but think the extra month was a good way to let my body recover before pregnancy. Would do this in future cycles.
Describe your experience with your nurse at Northeastern Reproductive Medicine. (Assigned nurse: Monique (Mo))
I consider Mo to be the primary nurse that we had contact with - she is amazing!! We saw other nurses throughout our treatment too, (Nicole, Stephanie, etc.) and really liked them as well. The whole care team is compassionate & personal.
Describe your experience with Northeastern Reproductive Medicine.
We were extremely impressed by this clinic. We attended an initial info session after having a so-so experience with the hospital and enjoyed hearing from Dr. Murray and Cal (one of the embryologists.) The space is beautiful and has state-of-the-art equipment. Onsite parking is a real bonus - it's easy to get in and out. Appointments always ran on time and it was super convenient to have all of my lab work done here.
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
~$7000 for IVF + monitoring ($1000), FET ($1000) and meds. $500 for anesthesia was billed separately by the anesthesiologist. Pre-natal care was covered 100% by insurance once pregnant, (we did not have fertility coverage through our insurance.)
Describe Peter Casson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Dr. Casson strongly recommended a single embryo transfer because of my age/prognosis. I was glad that he did!
10
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 24
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I think that he [Dr. Peter Casson] is so knowledgeable that sometimes it can be overwhelming as someone who doesn't know the technical aspects. It's almost too much info. But I really like him as a person and I feel he really cares about his patients deeply...Dr. Casson is going to use an antagonist protocol with Lupron trigger. Because we have to have PGD done as well our main goal is to produce as many eggs as possible and the antagonist protocol is what he believes with do this.
I felt when you walk into the clinic [NE Reproductive Medicine] there is a very welcoming and comforting feel. The way it is decorated and set up is very calming. There is always the receptionist there to greet you and has been very responsive with any last minute questions we may have and encourages us to call if we have forgot...They [nurses] have made me feel very comfortable during the blood draws I've had so far. PGD adds a layer of confusion at times and if they have questions they as rather than assuming.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
I think that he is so knowledgeable that sometimes it can be overwhelming as someone who doesn't know the technical aspects. It's almost too much info. But I really like him as a person and I feel he really cares about his patients deeply
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
To get ready for a really difficult journey but it will be worth it. Just go with the every changing current of IVF and follow Dr. Casson's lead
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
Dr. Casson gave us hope when we had none. He was very reassuring about our treatment and very knowledgeable about our special needs with PGD testing
Describe the protocols Peter Casson used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Dr. Casson is going to use an antagonist protocol with Lupron trigger. Because we have to have PGD done as well our main goal is to produce as many eggs as possible and the antagonist protocol is what he believes with do this.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
They have made me feel very comfortable during the blood draws I've had so far. PGD adds a layer of confusion at times and if they have questions they as rather than assuming.
Describe your experience with Northeastern Reproductive Medicine.
I felt when you walk into the clinic there is a very welcoming and comforting feel. The way it is decorated and set up is very calming. There is always the receptionist there to greet you and has been very responsive with any last minute questions we may have and encourages us to call if we have forgot. They are willing to work with you (like my husband forgot his insurance card and he was able to call w/ info at home)
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
NRM charged us $4,750 for IVF, $1000 for embryo biopsies, $530 for anesthesia, and $6500 for PGD testing through Natera.
Describe Peter Casson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
He recommended a single embryo transfer because a singleton is lower risk to carry to term.
10
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
NPS
9
NPS
9
Age 39 - 41
2 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I feel like I always asked the hard questions and Dr. Murray always provided a well thought-out answer. She celebrated with us when we saw the heartbeat and she was right by my side when it was no longer there....For my IVF cycle, Dr. Murray used an Estrogen Priming protocol because I'm older and have a lower egg reserve. I feel like the cycle went very well, but my egg quality is just too poor as determined by my miscarriage and the fact that I didn't have any embryos to freeze.
It's a small clinic [NE Repro Med], which helps with being made to feel like a human. Everybody seemed to learn my name quickly....There are three or four nurses and most of them are very friendly and knowledgeable....NRM is a relatively new clinic, but the doctors have many years of experience.. They take a team approach to patient care, from the Business Manager straight to the doctor. The only weakness I can see is that they might get too busy for the smaller staff they have and hopefully that doesn't influence important decisions regarding patient care.
How was your experience with Christine Murray at Northeastern Reproductive Medicine?
I feel like I always asked the hard questions and Dr. Murray always provided a well thought-out answer. She celebrated with us when we saw the heartbeat and she was right by my side when it was no longer there. I feel like I'm a pretty demanding patient, and she's always been nothing but patient with me.
What's one piece of advice would you give a prospective patient of Christine Murray at Northeastern Reproductive Medicine?
Take advantage of your one-on-one time with Dr. Murray. NRM is a small clinic, but they're very efficient so tasks that can be handled by a nurse will be handled by a nurse. You may not see Dr. Murray every time you're there, so really soak it up, ask all your questions, and get out all of your concerns when you're meeting with her.
During treatment, were you treated like a number or a human with Christine Murray at Northeastern Reproductive Medicine?
It's a small clinic, which helps with being made to feel like a human. Everybody seemed to learn my name quickly. Another doctor at the clinic (who was not my primary RE) even learned about me and my husband.
Describe the protocols Christine Murray used in your cycles at Northeastern Reproductive Medicine and their degree of success.
For my IUI cycles, I was on Clomid. Both cycles had multiple follicles, but neither one resulted in a positive pregnancy test. For my IVF cycle, Dr. Murray used an Estrogen Priming protocol because I'm older and have a lower egg reserve. I feel like the cycle went very well, but my egg quality is just too poor as determined by my miscarriage and the fact that I didn't have any embryos to freeze. My only real concern with my IVF cycle was that I think the doctors could have stimmed me for an additional day to get more mature eggs out of me. This will not deter me from using NRM again, though. I'll be back.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
There are three or four nurses and most of them are very friendly and knowledgeable.
Describe your experience with Northeastern Reproductive Medicine.
NRM is a relatively new clinic, but the doctors have many years of experience. They started their own practice in order to have more control over billing and other "red tape" issues with a larger, university setting. They take a team approach to patient care, from the Business Manager straight to the doctor. The only weakness I can see is that they might get too busy for the smaller staff they have and hopefully that doesn't influence important decisions regarding patient care.
Describe the costs associated with your care under Christine Murray at Northeastern Reproductive Medicine.
Each meeting with my doctor costs $150. Each IUI cycle cost $400 (monitoring was done at an off-site location, I'm not sure how much this would cost at NRM). The IVF cycle was $8,000. This does not include medications, but all monitoring was covered. This included one frozen embryo transfer, however, we were unable to do this.
Describe Christine Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Dr. Murray cautioned me of the complications with twins when I transferred two embryos, but ultimately left the decision up to me.
9
Doctor
Christine Murray
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2017, Unsuccessful
NPS
10
NPS
10
Age 28 - 30
1 Fertility Medications
Endometriosis
Income $50K - $99K
1st of 3 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Casson] was honest, funny, and determined. Very caring and excited for results. He knew our financial burden and wanted to try his best to get us pregnant without IVF but also wanted to be pro active and not wast time. ... Dr Cassen was so caring and understanding of not only our medical need and want, but of our financial situation as well. I had a surgery previously with a local doctor in Rutland Vt and my last surgery with his team in Colchester. I felt like one of their family. He was honest and told me, after this surgery if you still can’t get pregnant we need to do IVF, my husband and I just can’t afford IVF so we never went forward. We’ve been praying for a miracle.
The whole staff [at Northeastern Reproductive Medicine] is so welcoming and kind. They know you’re there for a hard reason and they want you to feel as comfortable and special as ever. They greet you by name and with a smile, and offer tea, coffee, water, or anything you need. ... From the moment you walk in, you know you’re in the right place. You almost feel like you’re walking into Heaven cause it’s a place where babies are made. Everyone is organized, calm, and caring.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
He was honest, funny, and determined. Very caring and excited for results. He knew our financial burden and wanted to try his best to get us pregnant without IVF but also wanted to be pro active and not wast time.
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
Go see him. Don’t wait.
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
Dr Cassen was so caring and understanding of not only our medical need and want, but of our financial situation as well. I had a surgery previously with a local doctor in Rutland Vt and my last surgery with his team in Colchester. I felt like one of their family. He was honest and told me, after this surgery if you still can’t get pregnant we need to do IVF, my husband and I just can’t afford IVF so we never went forward. We’ve been praying for a miracle.
Describe the protocols Peter Casson used in your cycles at Northeastern Reproductive Medicine and their degree of success.
I believe he first changed my medication, and knew right away he wanted to do another surgery to clean up the endometrial wall. He wanted us to try for 6 months naturally after the surgery and then wanted us to come back if there was no pregnancy to start the IVF process. Due to financial reasons we have yet to go back.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
The whole staff is so welcoming and kind. They know you’re there for a hard reason and they want you to feel as comfortable and special as ever. They greet you by name and with a smile, and offer tea, coffee, water, or anything you need.
Describe your experience with Northeastern Reproductive Medicine.
The clinic is beautiful. It’s soothing and comfortable. From the moment you walk in, you know you’re in the right place. You almost feel like you’re walking into Heaven cause it’s a place where babies are made. Everyone is organized, calm, and caring.
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
Around 15 grand I believe
10
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Unknown Success
NPS
9
NPS
10
Age 29 - 30
1 IVF
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Casson is very knowledgeable so if you don't understand what he is talking about then don't be afraid to ask him to explain....Dr. Casson had suggested doing a freeze all cycle to avoid ovarian hyper stimulation, which I agreed with, and am glad I did it that way. ... Dr. Casson only recommended 4 IUI's before moving on to IVF as opposed to my first clinic which would have done 6. I was fine with 4 I was ready to move on...Dr. Casson has always been very positive about my diagnosis
I have always been treated very well in the office [NE Repro Medicine] by all the staff, they are always pleasant, friendly, and positive...The nursing staff has always been great. They are the first ones we talk to when we call in with any questions, they always respond in a timely manner...IUI's were $400 with blood work and ultrasounds going to my insurance. IVF was $7,000 with blood work and ultrasound going to insurance and that did not include medication. It was $2,000 for each additional transfer.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
Dr. Casson has always been very positive about my diagnosis, which is helpful to keep me positive. He has a lot of experience in the field and is doing many great things in Vermont. I came to North Eastern Reproductive Medicine after going to a different clinic for 2 years and I was very happy with the switch. I felt like I had more access to the doctor, and it felt less clinical.
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
Dr. Casson is very knowledgeable so if you don't understand what he is talking about then don't be afraid to ask him to explain.
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
I have always been treated very well in the office by all the staff, they are always pleasant, friendly, and positive. Even times when I am in the office for a routine scan if Dr. Casson sees me down the hall he makes sure to come over and say hi. Sometimes I think he hangs around the office on his days off. He seems very committed.
Describe the protocols Peter Casson used in your cycles at Northeastern Reproductive Medicine and their degree of success.
I am not really sure of the protocols, Dr. Casson had suggested doing a freeze all cycle to avoid ovarian hyper stimulation, which I agreed with, and am glad I did it that way. I was pretty uncomfortable after the egg retrieval and can't imagine doing a fresh cycle. When I was at a different clinic they had me on Femara and times intercourse, when I started to see Dr. Casson he switched me to Clomid as he had participated in a study that showed that women with unexplained infertility had better outcomes with Clomid during IUI's. I never had any positive outcomes on either Femara or Clomid. Dr. Casson only recommended 4 IUI's before moving on to IVF as opposed to my first clinic which would have done 6. I was fine with 4 I was ready to move on.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
The nursing staff has always been great. They are the first ones we talk to when we call in with any questions, they always respond in a timely manner.
Describe your experience with Northeastern Reproductive Medicine.
It's great that there is always someone available if I need an a question answered. During my IVF cycle I was even able to email one of the nurses to answer some questions. The only thing for me was that it was a far drive and I had to go up frequently for ultrasounds, I was lucky that my work situation allowed me to do that. If anything it would be great if I could have gotten some of the ultrasounds done closer to where I live.
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
IUI's were $400 with blood work and ultrasounds going to my insurance. IVF was $7,000 with blood work and ultrasound going to insurance and that did not include medication. It was $2,000 for each additional transfer.
Describe Peter Casson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Dr. Casson recommended only transferring one for our first transfer. I only wanted one. The second time around he still recommended one, but it was not out of the question if I wanted to do two. I still only transferred one.
9
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
8
NPS
10
Age 32 - 33
1 IVF
Income $50K - $99K
Nurse or HC Services
1st of 4 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Donor Eggs With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Brown clearly cared about our situation and wanted to help us. I wish that she had taken the time to review our prior care in better detail before automatically letting me decide to proceed with another IVF cycle. She did not rush us through our appts with her but was not there to do the retrieval or the transfer. She did call me personally with my bloodwork results which was nice.
Monique is an amazing nurse [at NE Reproductive Medicine] who showed compassion from the first time we met. She was an excellent communicator who responded almost immediately to any and all of my questions. She even emailed me post delivery of our baby girl to see how things were going and wanted us to visit so that she could meet her.... The clinic takes a look at you as a whole person and takes into consideration your financial situation when ordering tests. The billing office has been questionable as they seem to have a lot of turn over which has resulted in multiple calls due to billing errors but the staff on site has been more than helpful in resolving these issues.
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Dr. Brown clearly cared about our situation and wanted to help us. I wish that she had taken the time to review our prior care in better detail before automatically letting me decide to proceed with another IVF cycle. She did not rush us through our appts with her but was not there to do the retrieval or the transfer. She did call me personally with my bloodwork results which was nice.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Dr. Brown is a very nice woman who will take the time you need to discuss concerns and help make a plan that works for you.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
Dr. Brown sat down with my husband and I and reviewed the procedures and tests that needed to be done as well as those that were done in the prior setting with other doctors. She personally called me when I had a negative pregnancy test (blood work) and spoke with me about my options.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
We did an IVF cycle with my eggs (fresh) using gonal-f and menopur as well as Lupron. We retrieved 7 eggs with only 1 mature and 3 which were matured in the lab and all were fertilized with ICSI. We did a transfer on day 3 with a day 2 and a day 3 embryo. The remaining 2 embryos were left to grow to day 5 but did not survive. We received a negative bloodwork test and were left with nothing.
Describe your experience with your nurse at Northeastern Reproductive Medicine. (Assigned nurse: Monique Van Leuven)
Monique is an amazing nurse who showed compassion from the first time we met. She was an excellent communicator who responded almost immediately to any and all of my questions. She even emailed me post delivery of our baby girl to see how things were going and wanted us to visit so that she could meet her.
Describe your experience with Northeastern Reproductive Medicine.
The clinic takes a look at you as a whole person and takes into consideration your financial situation when ordering tests. The billing office has been questionable as they seem to have a lot of turn over which has resulted in multiple calls due to billing errors but the staff on site has been more than helpful in resolving these issues.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
the IVF procedure was 10,530. We had to do preliminary assessments due to my prior IVF being a year old. I would say overall we spent approximately 12-13,000.
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Dr. Brown had a candid conversation about the risks of transferring more than 1 embryo, however, given that mine were not of great quality, it was decided that two made more sense to transfer.
8
Doctor
Jennifer Brown
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Successful
NPS
10
NPS
10
Age 41
4 IUI
1 IVF
European
Income $50K - $99K
Teacher
1st of 2 Docs
3 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Murray is very patient, kind and knowledgeable. She clearly states the science and the implications for treatment in a way that is very supportive....As a forty year old woman, I tried three unmedicated IUIs, one medicated and then asked to go straight to IVF. They would have supported more IUI tries if I had wanted to go that route too, but they agreed that moving to IVF at that point was probably the best call based on the numbers.
The clinic is so relaxing. My first child I had through a hospital based clinic. That experience was nowhere near as nice as it was at NERM. Very nice facility, friendly people, easy scheduling, and very seldom having to wait. All three doctors here are excellent, and I would recommend any one of them...The nurses were great, especially the head nurse....Relatively affordable in comparison to other options....Dr. Murray, along with the other Doctors at NERM, are warm, caring and generous people.
How was your experience with Christine Murray at Northeastern Reproductive Medicine?
Dr. Murray is very patient, kind and knowledgeable. She clearly states the science and the implications for treatment in a way that is very supportive. She was always professional, and I never felt rushed during any of my visits. I would say the same of the other two doctors at the clinic.
What's one piece of advice would you give a prospective patient of Christine Murray at Northeastern Reproductive Medicine?
Just relax and know that you are in really good hands.
During treatment, were you treated like a number or a human with Christine Murray at Northeastern Reproductive Medicine?
Dr. Murray, along with the other Doctors at NERM, are warm, caring and generous people. They always took the extra time to discuss any concerns and were completely supportive of decisions I made along the way.
Describe the protocols Christine Murray used in your cycles at Northeastern Reproductive Medicine and their degree of success.
I was given a lot of choice in how I wanted to proceed. As a forty year old woman, I tried three unmedicated IUIs, one medicated and then asked to go straight to IVF. They would have supported more IUI tries if I had wanted to go that route too, but they agreed that moving to IVF at that point was probably the best call based on the numbers. They really understood the financial considerations and constraints I had and balanced their advice with those in mind. For example, they didn't recommend testing the embryos for a few reasons: one- they knew it would be expensive for me, two- at my age they knew I was likely to have few viable embryos, three- the current research shows that the testing can produce false positives for anomalies.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
The nurses were great, especially the head nurse.
Describe your experience with Northeastern Reproductive Medicine.
The clinic is so relaxing. My first child I had through a hospital based clinic. That experience was nowhere near as nice as it was at NERM. Very nice facility, friendly people, easy scheduling, and very seldom having to wait. All three doctors here are excellent, and I would recommend any one of them.
Describe the costs associated with your care under Christine Murray at Northeastern Reproductive Medicine.
Relatively affordable in comparison to other options.
Describe Christine Murray's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
They respected my strong desire not to have twins, and transferred only one embryo at a time at my request.
10
Doctor
Christine Murray
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
9
Age 42 - 43
3 IVF
Tubal Blockage
Uterine Fibroids
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Peter [Casson] laughed with me and held my hand when I got the news that my pregnancy wasn’t viable. He always put me at ease and made me feel respected. He genuinely wanted me to be pregnant.... Strengths. Kind. Supportive. Genuinely interested in my well being. A great sense of humor. Very smart and pragmatic. His staff seemed to really like him. Weaknesses. Perhaps a bit too optimistic and hopeful in my first round. Often I had to go through the nurses to converse with him.
Very clean and modern facility [Northeastern Reproductive Medicine]. Embryologists are fun and interesting to talk to. Billing staff does a lot of the insurance work for you if you have coverage. Facility is on the same floor as the FBI. Don’t be scared. Facility can be a bit hard to find as the road signs are limited. Anesthesia services are done with outside docs which makes billing a challenge.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
Strengths. Kind. Supportive. Genuinely interested in my well being. A great sense of humor. Very smart and pragmatic. His staff seemed to really like him. Weaknesses. Perhaps a bit too optimistic and hopeful in my first round. Often I had to go through the nurses to converse with him. He was very flexible and willing to accommodate my needs only to find the nurses weren’t able to do so.
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
He’s not fond of email but he does respond. And He his human not god so try not to blame him if it doesn’t work.
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
Peter laughed with me and held my hand when I got the news that my pregnancy wasn’t viable. He always put me at ease and made me feel respected. He genuinely wanted me to be pregnant.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
Strengths. Kind. Sense of humor. Knew their own limits. If they couldn’t get a needle in for blood they’d get help. Weaknesses. Sometimes didn’t respond to emails so I’d have to make calls. Sometimes seemed rushed and overworked. Almost out of breath!
Describe your experience with Northeastern Reproductive Medicine.
Very clean and modern facility. Embryologists are fun and interesting to talk to. Billing staff does a lot of the insurance work for you if you have coverage. Facility is on the same floor as the FBI. Don’t be scared. Facility can be a bit hard to find as the road signs are limited. Anesthesia services are done with outside docs which makes billing a challenge.
10
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2017 - 2018, Unsuccessful
NPS
8
NPS
8
Age 30 - 31
3 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
Recurrent Pregnancy Loss
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Neutral
Unsuccessful
[Dr. Jennifer Brown] Makes time to answer questions and discuss alternative options. Warm bedside manner. Draws lots of diagrams of uteruses and ovaries. Give patients options and does not force a set one size fits all treatment plan.... Used clomid and IUI to increase odds of unexplained infertility. Was diagnosed with endometriosis and moved on to IVF. Did two months of birth control before frozen embryo transfer to help with endometriosis. Had polyps removed from uterus. Resulted in two chemical pregnancies.
Receptionist and billing [at NE Reproductive Medicine] are helpful and friendly. Very clean, inviting waiting area. Professional staff. Practice manager was receptive to feedback when I was frustrated with an experience, was refunded for appointment.... Didn’t get a daily phone call on day 5 of IVF and nurse said this was because the embryologist failed to give them a report. Was scheduled for a baseline ultrasound prior to starting OCP, when ultrasound should have been done after OCP prior to treatment
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
Makes time to answer questions and discuss alternative options. Warm bedside manner. Draws lots of diagrams of uteruses and ovaries. Give patients options and does not force a set one size fits all treatment plan.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Dont be afraid to call with questions and ask to speak with her, she will usually make time.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Used clomid and IUI to increase odds of unexplained infertility. Was diagnosed with endometriosis and moved on to IVF. Did two months of birth control before frozen embryo transfer to help with endometriosis. Had polyps removed from uterus. Resulted in two chemical pregnancies.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
Very friendly in person, sometimes rushed on phone calls.
Describe your experience with Northeastern Reproductive Medicine.
Receptionist and billing are helpful and friendly. Very clean, inviting waiting area. Professional staff. Practice manager was receptive to feedback when I was frustrated with an experience, was refunded for appointment.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
I have infertility insurance coverage. However, I wished I’d known to shop around for drug prices instead of using their default pharmacy.
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Very enthusiastic about our choices to do a single embryo transfer.
What specific things went wrong at Northeastern Reproductive Medicine?
  • Failed to call with results
  • Provided conflicting information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Northeastern Reproductive Medicine.
Didn’t get a daily phone call on day 5 of IVF and nurse said this was because the embryologist failed to give them a report. Was scheduled for a baseline ultrasound prior to starting OCP, when ultrasound should have been done after OCP prior to treatment.
8
Doctor
Jennifer Brown
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
NPS
9
NPS
10
Age 41 - 43
2 IUI
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Teacher
1st of 5 Docs
IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Casson talked to me like the educated, intelligent person that I am. He was very candid with my chances with all procedures and gave me his honest opinion on all my options. He is thoughtful and considered my whole history.... He is more conservative in terms of more experimental treatments for RPL/ implantation failure which is my only consideration for those who might be interested in those types of treatments.
I did two IUIs [at Northeastern Reproductive Medicine], one with Femara and one with a combo femara & injectibles. Had good ovarian response to both, but two miscarriages. Monitoring is good, appointments available every day of the week which is awesome.... The costs are fair, even for fresh donor egg cycles. Wait times are generally short and appointment times are flexible. I do wish they had an in house donor embryo program - this is why I had to move on to another clinic.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
Dr Casson is very giving of his time both via email and in person. He is more conservative in terms of more experimental treatments for RPL/ implantation failure which is my only consideration for those who might be interested in those types of treatments.
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
Ask any questions - ask for what you want. He will give you his honest opinion and not push you into anything you aren’t completely comfortable with.
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
Dr Casson talked to me like the educated, intelligent person that I am. He was very candid with my chances with all procedures and gave me his honest opinion on all my options. He is thoughtful and considered my whole history.
Describe the protocols Peter Casson used in your cycles at Northeastern Reproductive Medicine and their degree of success.
I did two IUIs, one with Femara and one with a combo femara & injectibles. Had good ovarian response to both, but two miscarriages. Monitoring is good, appointments available every day of the week which is awesome.
Describe your experience with your nurse at Northeastern Reproductive Medicine. (Assigned nurse: Monique )
The nurses are all fantastic and I highly recommend all of them.
Describe your experience with Northeastern Reproductive Medicine.
The costs are fair, even for fresh donor egg cycles. Wait times are generally short and appointment times are flexible. I do wish they had an in house donor embryo program - this is why I had to move on to another clinic.
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
I believe iuis were $300, my other treatment was covered with an insurance copay. I did not do ivf with this clinic
Describe Peter Casson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
Did not do IVF but I think he prefers eSET for most patients.
9
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 31 - 32
4 IUI
1 IVF
Male Factor
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He was professional, funny, kind but realistic, and explained everything thoroughly. I never felt rushed or like a nuisance with questions even though I know they’re office is extremely busy and appointments are time sensitive. He also worked with us on the payment plan, knowing financially this was a major challenge for us..... Dr. Casson remembered us, details about prior appointments and personal information shared, and treated us with deep care and concern and also appropriate humor and professionalism.
It is fantastic and I have no reservation in recommending them. They [Northeastern Repro Med- Colchester] have found the perfect balance of knowledge and professionalism with kindness and compassion. Everyone on the team was fantastic but I highly recommend Dr. Casson and my favorite nurse was Monique.... Nicole was very knowledgeable and professional. The only thing I wasn’t 100% satisfied with was her injection training, but at the end when I said I felt like I needed a little more support she was completely willing to schedule another session.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
He was professional, funny, kind but realistic, and explained everything thoroughly. I never felt rushed or like a nuisance with questions even though I know they’re office is extremely busy and appointments are time sensitive. He also worked with us on the payment plan, knowing financially this was a major challenge for us.
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
Request to work with him. He is amazing!
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
Dr. Casson remembered us, details about prior appointments and personal information shared, and treated us with deep care and concern and also appropriate humor and professionalism.
Describe your experience with your nurse at Northeastern Reproductive Medicine. (Assigned nurse: Nicole)
Nicole was very knowledgeable and professional. The only thing I wasn’t 100% satisfied with was her injection training, but at the end when I said I felt like I needed a little more support she was completely willing to schedule another session.
Describe your experience with Northeastern Reproductive Medicine.
It is fantastic and I have no reservation in recommending them. They have found the perfect balance of knowledge and professionalism with kindness and compassion. Everyone on the team was fantastic but I highly recommend Dr. Casson and my favorite nurse was Monique.
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
I think it was about 12,000 in total for 4 cycles IUI, one fresh IVF cycle, and a second transfer with frozen embryos.
Describe Peter Casson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
He was very clear that he recommended only one embryo based in our ages, good quality embryo, etc. After cycle one failed we told him we wanted to transfer two. He still educated us about all the risks, but respected our decision.
10
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
2 IVF
Diminished Ovarian Reserve
Endometriosis
Unexplained
European
Income $100K - $199K
Teacher
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brown] is incredibly intelligent. I have done a lot of research on ivf and come to her with many questions that she always answers. I trust her to help me make decisions, and she always takes my thoughts in to account. She is very positive and confident in my treatment. ... Two rounds of egg retrieval, 1 fresh transfer and 2 frozen. I have severe endometriosis so a frozen transfer allowed for the ability to take birth control to decrease inflammation. We used icsi for all embryos.
They [Northeastern Reproductive Medicine] are very efficient and knowledgeable. They have very individualized care, which is amazing. They listen. The clinic is welcoming and clean, and people know you! You get to know everyone and trust them. ... They are amazing. Helpful and incredibly knowledgeable. They dealt with me crying and asking lots of questions. ...
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
She is incredibly intelligent. I have done a lot of research on ivf and come to her with many questions that she always answers. I trust her to help me make decisions, and she always takes my thoughts in to account. She is very positive and confident in my treatment.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Don’t hold back, make sure to share everything you are feeling.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
They always knew my name, and understood that this was so personal and emotional.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
I wish I remembered more! After all the failed transfers, I try to forgot. Two rounds of egg retrieval, 1 fresh transfer and 2 frozen. I have severe endometriosis so a frozen transfer allowed for the ability to take birth control to decrease inflammation. We used icsi for all embryos.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
They are amazing. Helpful and incredibly knowledgeable. They dealt with me crying and asking lots of questions.
Describe your experience with Northeastern Reproductive Medicine.
They are very efficient and knowledgeable. They have very individualized care, which is amazing. They listen. The clinic is welcoming and clean, and people know you! You get to know everyone and trust them.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
I paid out of pocket, our saving plus. I knew my insurance didn’t cover any of this, but went to her anyways.
Describe Jennifer Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northeastern Reproductive Medicine.
We have done both, and I prefer single.
10
Doctor
Jennifer Brown
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 36
5 IUI
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Casson and his team have been incredibly kind, focused and available...he has been generous with his time and patient in his explanations and plans...Being a part of the LGBTQ + community makes family expansion daunting, but my partner and I have felt welcome and supported 100%...He and his team continue to be as determined as we are to get pregnant.
All nurses of [Northeaster Reproductive Medicine] have been incredibly compassionate and understanding...The clinic is welcoming, clean and calming. My partner and I continue to feel comfortable and confident in the care we receive, especially for LGBTQ+ couples or individuals....My insurance does not cover anything beyond diagnostics. The out of pocket fee for IUI is $400...
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
Dr. Casson has been generous with his time and patient in his explanations and plans. My partner and I have felt understood and calmed by him. This has been a long journey and it’s not over yet but we’re not willing to see another physician.
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
Ask all your questions, don’t hesitate.
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
Dr. Casson and his team have been incredibly kind, focused and available. Being a part of the LGBTQ + community makes family expansion daunting, but my partner and I have felt welcome and supported 100%.
Describe the protocols Peter Casson used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Dr. Casson recommenced we start with IUI with donor sperm. He and his team continue to be as determined as we are to get pregnant. I was having difficulty nailing down my ovulation with predictor kits, so after two rounds of IUI we moved to IUI with clomid and a trigger shot.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
All nurses have been incredibly compassionate and understanding. They take our questions and answer them very timely with doctor recommendations on how to move forward.
Describe your experience with Northeastern Reproductive Medicine.
The clinic is welcoming, clean and calming. My partner and I continue to feel comfortable and confident in the care we receive and highly recommend the clinic, especially for LGBTQ+ couples or individuals.
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
My insurance does not cover anything beyond diagnostics. The out of pocket fee for IUI is $400.
10
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
8
NPS
9
Age 29
10 Fertility Medications
Anovulation
PCOS
European
Income $50K - $99K
1st of 2 Docs
6 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Casson takes the time to really explain things and lay out all of the options you have. I was impressed by that.... I was prescribed letrozole and he completed a test with me to check my tubes. I had already had other tests done by someone else. We did I think 10 rounds of the medication and blood work to see if I ovulated. I always ovulated but still didn’t get pregnant. The next step would be IUI or IVF but I haven’t gone back.
I felt the entire clinic [Northeastern Reproductive Medicine] runs very smoothly and is wonderful. It is three hours away from me so only Difficult In that way. Dr. Casson takes the time to really explain things and lay out all of the options you have. I was impressed by that.... I would have liked maybe some kind of follow up call when I stopped coming to check On me. It’s a difficult and stressful journey.... I had to pay copays. It does not cover fertility treatments if I choose to go that route.
How was your experience with Peter Casson at Northeastern Reproductive Medicine?
I felt the entire clinic runs very smoothly and is wonderful. It is three hours away from me so only Difficult In that way. Dr. Casson takes the time to really explain things and lay out all of the options you have. I was impressed by that.
What's one piece of advice would you give a prospective patient of Peter Casson at Northeastern Reproductive Medicine?
Fully think about all of the options he presents you with
During treatment, were you treated like a number or a human with Peter Casson at Northeastern Reproductive Medicine?
He takes time with you to really explain.
Describe the protocols Peter Casson used in your cycles at Northeastern Reproductive Medicine and their degree of success.
I was prescribed letrozole and he completed a test with me to check my tubes. I had already had other tests done by someone else. We did I think 10 rounds of the medication and blood work to see if I ovulated. I always ovulated but still didn’t get pregnant. The next step would be IUI or IVF but I haven’t gone back. I’m seeing someone more local who wishes to do more testing during my cycles with ultrasounds.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
Absolutely great. Always got back to Me right away b
Describe your experience with Northeastern Reproductive Medicine.
Weakness for me was the distance from me but that isn’t their fault. I would have liked maybe some kind of follow up call when I stopped coming to check On me. It’s a difficult and stressful journey.
Describe the costs associated with your care under Peter Casson at Northeastern Reproductive Medicine.
My insurance covered the visits. I had to pay copays. It does not cover fertility treatments if I choose to go that route.
8
Doctor
Peter Casson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017, Unknown Success
NPS
10
NPS
9
Age 28
3 Fertility Medications
Income $50K - $99K
2nd of 2 Docs
9 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Brown took the time to meet with both my husband and myself and make sure all of our questions were answered definitively ... We only tried letrozole for 3 cycles, which unfortunately was not effective. We have paused on any further treatment because of the costs ... Started with a workup, Dr Brown asking questions about fertility history. Next bloodwork. Finally a course of action.
I felt at ease the moment I walked into this clinic [Northeaster Reproductive Medicine]. Everyone was helpful and answered any questions my husband or myself had. I never felt like I was just a number, that nobody cared or that they weren't willing to help me. The entire staff was compassionate and understanding. ... All staff was extremely easy to communicate with; I never dreaded calling or asking a question. I was given direct email communication with the team, which was fantastic.
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
We only tried letrozole for 3 cycles, which unfortunately was not effective. We have paused on any further treatment because of the costs, as our insurance does not cover it and also my husband and I decided that we need to work on "us" and our health before giving conception another shot.
What's one piece of advice would you give a prospective patient of Jennifer Brown at Northeastern Reproductive Medicine?
Ask questions, be open.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
Dr Brown took the time to meet with both my husband and myself and make sure all of our questions were answered definitively
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Started with a workup, Dr Brown asking questions about fertility history. Next bloodwork. Finally a course of action.
Describe your experience with your nurse at Northeastern Reproductive Medicine.
All staff was extremely easy to communicate with; I never dreaded calling or asking a question. I was given direct email communication with the team, which was fantastic.
Describe your experience with Northeastern Reproductive Medicine.
I felt at ease the moment I walked into this clinic. Everyone was helpful and answered any questions my husband or myself had. I never felt like I was just a number, that nobody cared or that they weren't willing to help me. The entire staff was compassionate and understanding.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
Our insurance covers diagnostic costs only. Any procedures that were done would need to be covered by my husband and myself.
10
Doctor
Jennifer Brown
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
1 of 5
9
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
8
NPS
10
Age 32 - 34
8 IUI
Income $100K - $199K
Teacher
1st of 2 Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Unsuccessful
She [Dr. Brown] listened and was relatable. She understood things we went through and talked to us about many options.... She preformed surgery and our initial conversation. We did not see her other then that. We did speak to one of the other doctors there one more time but other then that we saw mostly the nurses. She did do wonderful with my surgery and make me feel very secure.... Clomid for iui. The amounts stayed the same each time. I wish they tried different ways after the first 3 didn’t work.
The clinic [Northeastern Reproductive Medicine] was small and welcoming. You almost never had to wait. They even gave us ferry passes so we did not have to pay for the way home. The billing office was a pain they had trouble billing my insurance but it all worked out.... Loved the nurses! They were always the same ones which was really nice to establish a relationship. They always answered questions and did whatever they could to make it easier.
How was your experience with Jennifer Brown at Northeastern Reproductive Medicine?
She preformed surgery and our initial conversation. We did not see her other then that. We did speak to one of the other doctors there one more time but other then that we saw mostly the nurses. She did do wonderful with my surgery and make me feel very secure.
During treatment, were you treated like a number or a human with Jennifer Brown at Northeastern Reproductive Medicine?
She listened and was relatable. She understood things we went through and talked to us about many options.
Describe the protocols Jennifer Brown used in your cycles at Northeastern Reproductive Medicine and their degree of success.
Clomid for iui. The amounts stayed the same each time. I wish they tried different ways after the first 3 didn’t work.
Describe your experience with the nursing staff at Northeastern Reproductive Medicine.
Loved the nurses! They were always the same ones which was really nice to establish a relationship. They always answered questions and did whatever they could to make it easier.
Describe your experience with Northeastern Reproductive Medicine.
The clinic was small and welcoming. You almost never had to wait. They even gave us ferry passes so we did not have to pay for the way home. The billing office was a pain they had trouble billing my insurance but it all worked out.
Describe the costs associated with your care under Jennifer Brown at Northeastern Reproductive Medicine.
750 for iui 350 sperm retrieval
8
Doctor
Jennifer Brown
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northeastern Reproductive Medicine
Colchester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5