Northwest Fertility Center

1 doctors work here

Rated 8.3
Strongly recommend: 69%Neutral: 10%Don't recommend: 21%8.3
69% strongly recommend
29 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.3
9.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.1
9.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Portland
1750 SW Harbor Way
Portland, OR 97201
503-766-2168

29 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
4
NPS
6
Age 32 - 33
1 IVF
Tubal Blockage
Latinx
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Stoelk] was willing to do whatever I wanted as far as number of embryos to transfer. He advised strongly to transfer 1 but was open to whatever I felt comfortable with...He never had a nurse with him during visits, so if your partner isn’t with you be prepared for that. I felt that as a doctor he follows older practices that he is comfortable with without a lot of wiggle room
The [Northwest Fertility Center] clinical nurse gave me her personal number and has always been there to answer any and all questions. She is extremely kind and compassionate and supportive...we retrieved 11 eggs which was discouraging as I had hoped for more. 9 were mature and 8 fertilized. All 8 made it to blasts...$350 consult fee $500 preliminary labs and scan $18,000 Ivf treatment and medications $175
How was your experience with Eugene Stoelk at Northwest Fertility Center?
When I first saw Dr Stoelk I got the feeling that he just wanted money and to be in complete control. I felt he knew how to navigate the situation to his desired outcome. I chose to come back to his office because I read a number of reviews praising him and his success rates. I wanted success. I always felt he expected me to have my questions prepared or he wouldn’t address them. I never got pictures from ultrasounds or appointments except my transfer photo of my embryo. I felt disconnected from him as a doctor. He never had a nurse with him during visits, so if your partner isn’t with you be prepared for that. I felt that as a doctor he follows older practices that he is comfortable with without a lot of wiggle room. My entire treatment felt very generic and my appointments sparse in contrast to other woman’s experiences. During my FET I was only seen 1 time before the transfer and it felt like my transfer was later in my cycle than others as well. During my miscarriage I have felt a lack of compassion and been directed to call with my next period to set up another cycle without reviewing what could have gone wrong or running any additional testing.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Try to run your own ship. You need him to help you along the way, but if you want your desired outcome you need to be strong and vocal and ask the questions. Many infertile woman lean on faith, but we also expect our doctors to do right by us faith aside. He is a faith based clinic and I fear that at times can remove the push to be attentive because it’s easy for the doctor to say “it’s in God’s hands not mine”.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
I felt there was always a line. During my egg retrieval it felt like herding cattle. There was also more and more charges that weren’t addressed when I inquired about total costs. We never reviewed my personal case and possible changes. I was told to call on my next period after my MC and never discussed the reasons why I lost a PGS embryo. I felt like a paycheck more than a human. He never remembered who I was or my case so he reviewed my chart with me each visit and repeated the same general information. There was no personal or emotional connection to me or my story.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
We used menopure, gonal-F and ganarelix. I was given a predicted amount of meds prior to cycle and when I ran out Dr advised me to just use what was left and it should be fine. He never reviewed with my what protocol or why but I trusted his judgment and success based on others reviews. I gave him full control. I was very disappointed to only show 6 follicles before triggering but he said my left ovary didn’t cooperate. In the end we retrieved 11 eggs which was discouraging as I had hoped for more. 9 were mature and 8 fertilized. All 8 made it to blasts which shocked the doctor as he had advised me on day 1 that not all fertilized eggs would become embryos. We elected to pgs test to reduce the risk of miscarriage. Only 2 were normal. My FET of pgs normal embryo ended in a loss.
Describe your experience with your nurse at Northwest Fertility Center. (Assigned nurse: Tina )
The front office staff isn’t very social or friendly. It’s a small office so there aren’t many nurses. 1 front office, 1 lab tech, 1 clinical nurse. They all share responsibility but also have their positions. The clinical nurse gave me her personal number and has always been there to answer any and all questions. She is extremely kind and compassionate and supportive. I don’t know how I would have gotten through this experience without her support.
Describe your experience with Northwest Fertility Center.
The clinic is very small. There is only 2 patient rooms which can result in a long wait. The room where retrieval’s and transfers are done is small and not sterile. It is not an operating room like in many clinics. It is a very quaint clinic but definitely different than I anticipated after seeing others experiences. There is no gowns or hair nets. It’s drop your pants and get into position. Because of limited rooms sometimes the wait can be extended.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
$350 consult fee $500 preliminary labs and scan $18,000 Ivf treatment and medications $175 additional medication stims $110 Semen Analysis $2300 pgs testing $ 110 medication for fet (progesterone) $ 100 for BC and estrace for Fet Fet medications and monitoring until week 8-12 ( estimated $2000 and up) - $300 per ultrasound - $110 per lab draw - $110 for 10 days of PIO injections
Describe Eugene Stoelk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwest Fertility Center.
Doc was willing to do whatever I wanted as far as number of embryos to transfer. He advised strongly to transfer 1 but was open to whatever I felt comfortable with. We decided 1 just in case something went wrong which it did.
What specific things went wrong at Northwest Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at Northwest Fertility Center.
I was billed incorrectly but when I noticed the issue and called the financial assistant immediately rectified the situation and I was happy after that.
4
Doctor
Eugene Stoelk
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
1 of 5
6
Clinic
Northwest Fertility Center
Portland
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2019 - 2020, Successful
NPS
8
NPS
8
Age 46 - 47
Other
Other
Income $50K - $99K
1st of 2 Docs
1 Fertility Medications With Other Docs
Neutral
Neutral
Successful
He [Dr. Stoelk] is a really caring kind doctor he doesn’t sugar coat the situation . He is always available even after hours... He laid our plan of action on how many treatment we would try before getting a donor egg and he was always honest about the percentages of success . He would also call in the evening once my results are in to give me A Plan for my shots for the week . He was very quick and active with responses for my treatment plan.
She [nurse of Northwest Fertility Center] made me feel safe that I was getting the best care for my needs . She was always available by txt or call for help...They take into consideration people are spending life savings to do this and are really not pushing i necessary course of actions for treatment...They were honest about out of pocket and didn’t hide what wasn’t covered.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
He is a really caring kind doctor he doesn’t sugar coat the situation . He is always available even after hours . I tried another doctor who was crass and. Cold . Dr Stoelk wants the best results . He told me what I need To do which is an egg donor . I can’t afford this at the moment with my salary . I am trying my best to save up. I feel he tries to give me the best results for my fertility situation.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
I would say ask for clarity . If your unsure voice your opinion . I asked a lot of questions and he always tries to explain everything in detail he is available and a human. He isn’t clinical in the way some doctors are . He truly strives for the best outcome.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
He is kind and thoughtful I feel he goes over every treatment in detail . I really appreciate his honestly . He really seems to care about the patient and their health .
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
He describing in detail how my treatment plan would go each session. He laid our plan of action on how many treatment we would try before getting a donor egg and he was always honest about the percentages of success . He would also call in the evening once my results are in to give me A Plan for my shots for the week . He was very quick and active with responses for my treatment plan.
Describe your experience with your nurse at Northwest Fertility Center. (Assigned nurse: Tracey )
She is wonderful, so caring and kind . She made me feel safe that I was getting the best care for my needs . She was always available by txt or call for help.
Describe your experience with Northwest Fertility Center.
I think the clinic is overall great . I think they strive to help patients achieve success in having a good fertility experience . They take into consideration people are spending life savings to do this and are really not pushing i necessary course of actions for treatment . They seem to really care about the patients.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
It was mostly covered by insurance for some of the treatment . They were honest about out of pocket and didn’t hide what wasn’t covered.
8
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Explained risks
4 of 5
8
Clinic
Northwest Fertility Center
Portland
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 26
1 IVF
Male Factor
European
Income $50K - $99K
Architect
2nd of 2 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We met with Dr. Stoelk for the first time in March/April of 2020 and he had great bedside manner, he didn't sugar coat our situation or waste our time with tests and treatment that wouldn't work. We decided to go straight for IVF. Our process didn't go as smooth as we had hoped for our age, in the end only 1 embryo was ready for transfer..
Cost was about $15K after a cash discount which included ICSI and freezing of 1 embryo for a year. Since we didn't have extra embryos they applied a credit and used that to cover the cost of ultrasounds once pregnancy was confirmed...he [Dr. Stoelk] had great bedside manner, he didn't sugar coat our situation or waste our time with tests and treatment that wouldn't work
How was your experience with Eugene Stoelk at Northwest Fertility Center?
We met with Dr. Stolek for the first time in March/April of 2020 and he had great bedside manner, he didn't sugar coat our situation or waste our time with tests and treatment that wouldn't work. We decided to go straight for IVF. Our process didn't go as smooth as we had hoped for our age, in the end only 1 embryo was ready for transfer. But it seems that Dr. Stoleks skill and experience with placement lead to our tiny little miracle. We just finished up with confirmation at our 8 week check-up.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Trust the process and don't stress when it seems like things aren't going as planned.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
This is not an easy journey, but this clinic was AMAZING! I called all the local clinics before deciding on them. After the cash discount they are one of the most affordable clinics in our area. From the very beginning Melody was warm, open and answered every question I had. We met with Dr. Stolek for the first time in March/April of 2020 and he had great bedside manner, he didn't sugar coat our situation or waste our time with tests and treatment that wouldn't work. We decided to go straight for IVF. Covid-19 shut-downs put a wrench in our plans but the clinic stayed in touch and made this stressful situation as easy as possible. We started treatment in September, the shots were WAY easier than I expected and their frequent contact and check-ups took so much of the stress away. Our process didn't go as smooth as we had hoped for our age, in the end only 1 embryo was ready for transfer. But it seems that Dr. Stoleks skill and experience with placement lead to our tiny little miracle. We just finished up with confirmation at our 8 week check-up. I cannot say enough great things about this clinic: they provided us with the life we always wanted and did so all while making this experience as pleasant as possible.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
Nightly injections for 10 days, Egg Retrieval with a fresh 5 day transfer.
Describe your experience with the nursing staff at Northwest Fertility Center.
This is not an easy journey, but this clinic was AMAZING! I called all the local clinics before deciding on them. From the very beginning Melody was warm, open and answered every question I had. Covid-19 shut-downs put a wrench in our plans but the clinic stayed in touch and made this stressful situation as easy as possible. We started treatment in September, the shots were WAY easier than I expected and their frequent contact and check-ups took so much of the stress away. Our process didn't go as smooth as we had hoped for our age, in the end only 1 embryo was ready for transfer. We just finished up with confirmation at our 8 week check-up. I cannot say enough great things about this clinic: they provided us with the life we always wanted and did so all while making this experience as pleasant as possible.
Describe your experience with Northwest Fertility Center.
This is not an easy journey, but this clinic was AMAZING! I called all the local clinics before deciding on them. After the cash discount they are one of the most affordable clinics in our area. From the very beginning Melody was warm, open and answered every question I had. We met with Dr. Stolek for the first time in March/April of 2020 and he had great bedside manner, he didn't sugar coat our situation or waste our time with tests and treatment that wouldn't work. We decided to go straight for IVF. Covid-19 shut-downs put a wrench in our plans but the clinic stayed in touch and made this stressful situation as easy as possible. We started treatment in September, the shots were WAY easier than I expected and their frequent contact and check-ups took so much of the stress away. Our process didn't go as smooth as we had hoped for our age, in the end only 1 embryo was ready for transfer. But it seems that Dr. Stoleks skill and experience with placement lead to our tiny little miracle. We just finished up with confirmation at our 8 week check-up. I cannot say enough great things about this clinic: they provided us with the life we always wanted and did so all while making this experience as pleasant as possible.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
Cost was about $15K after a cash discount which included ICSI and freezing of 1 embryo for a year. Since we didn't have extra embryos they applied a credit and used that to cover the cost of ultrasounds once pregnancy was confirmed.
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 35 - 36
3 IUI
Donor Sperm
Male Factor
PCOS
South Asian
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I was diagnosed with PCOS 7 years ago and have struggled with it a lot. My spouse is sterile. So it was impossible for us to fall pregnant. When I met Dr Stoelk he evaluated my condition with the help of blood tests and ultrasounds to suggest the best treatment. We eventually decided to start with iui since we cannot afford ivf. He stated up front that we would need donor sperm and where to get them from. He told us the success rate is very low and sure enough it failed. I was sad but knew the likelihood before hand since he had prepared us already so bounced right back. We used clomid in the next cycle and it failed again. I was devastated but knew the success rate was low
The clinic [Northwest Fertility Center- Portland] is small and focuses on personalized care. Since they are located in Portland the property prices are high. The clinic however is small and that’s how they keep their overhead low. The same gets passed on to the patients without compromising on the quality of care. The reception area is big enough and quiet. Confidentiality is of utmost importance and that’s why they have a glass sliding window separating the reception staff from the patients waiting in the room.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
Dr Stoelk has immense patience which is what I like about him. He is a good listener and you feel like you have a say in your treatment. He lets you voice your opinion and at the same time still provides his expertise and suggest the best course of action. He does not over promises and under delivers. He is very realistic about outcomes and prepares you well in advance. He is compassionate and caring. He is very accommodating with schedules without jeapordising treatment plans.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Just listen to him and trust his expertise. He has done this for a long time and has himself struggled with infertility. His insight and advise is very valuable since he has been in your shoes
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
Dr Stoelk has great bed side manner. He is very thorough, gentle and very patient. He listens and advises the best possible treatment. I never felt rushed or coerced into doing something that I didnt want to do. He has an exceptional team who cares and provides all the time you need to take to plan your next steps. Plus he is not there to rip you off either. It’s a small clinic with family like environment
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
I was diagnosed with PCOS 7 years ago and have struggled with it a lot. My spouse is sterile. So it was impossible for us to fall pregnant. When I met Dr Stoelk he evaluated my condition with the help of blood tests and ultrasounds to suggest the best treatment. We eventually decided to start with iui since we cannot afford ivf. He stated up front that we would need donor sperm and where to get them from. He told us the success rate is very low and sure enough it failed. I was sad but knew the likelihood before hand since he had prepared us already so bounced right back. We used clomid in the next cycle and it failed again. I was devastated but knew the success rate was low. Even though our treatment didn’t get us the result we expected dr Stoelk was very calm and patient with us. He has thoroughly studied my condition and knew what he was dealing with and how to approach it. I would recommend him to anyone who is looking for a compassionate and friendly care
Describe your experience with the nursing staff at Northwest Fertility Center.
Wonderful wonderful wonderful. That’s the best way to describe them. They were friendly nice compassionate helpful understanding and super good doing what they did. He is himself hands on with his approach so if there was a new nursing staff who wasn’t sure of the protocol he would step in to train and guide them
Describe your experience with Northwest Fertility Center.
The clinic is small and focuses on personalized care. Since they are located in Portland the property prices are high. The clinic however is small and that’s how they keep their overhead low. The same gets passed on to the patients without compromising on the quality of care. The reception area is big enough and quiet. Confidentiality is of utmost importance and that’s why they have a glass sliding window separating the reception staff from the patients waiting in the room.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
IUI treatment with donor sperm cost was $500-600. With injections it was 3k
Describe Eugene Stoelk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwest Fertility Center.
NA
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
9
Age 36
1 IUI
Unexplained
Prefer not to answer
Income $50K - $99K
2nd of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
We went to him [Dr. Stoelk] after trying for 3 years with no success and trying with a different RE for several cycles. He did a full exam and an ultrasound and also did a post-coital exam where he found that sperm weren’t surviving in my CM. He suggested we go to IUI and so the next day we were in there getting an IUI. It was unsuccessful so we are going again this time with 50mg of Clomid...sees you every time you’re in and also will call you to talk about next steps after a failed cycle. I like how he is so reachable, sensitive to the process and understanding of the importance of direct communication.
The clinic [Northwest Fertility Center] is small and the doctor sees you every time you’re in and also will call you to talk about next steps after a failed cycle. I like how he is so reachable, sensitive to the process and understanding of the importance of direct communication...they [nurses] have always been very warm and welcoming...1st consultation - $300 including physical exam Ultrasound - $250 IUI - $480... I like that it’s small and personal. And affordable compared to every where else!
How was your experience with Eugene Stoelk at Northwest Fertility Center?
He doesn’t over-test, so to speak. He just does testing that seems necessary. He’s honest while still being sensitive, and he also works very quickly, so it feels like he’s on it and not dragging his feet for any reason. We’ve only been a patient for a short while, but it’s been a good experience thus far.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Ask plenty of questions along the way, he is great about answering any question you throw at him, sometimes he can’t give you a firm answer or the answer you want, but he’ll never just say “I don’t know”.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
The clinic is small and the doctor sees you every time you’re in and also will call you to talk about next steps after a failed cycle. I like how he is so reachable, sensitive to the process and understanding of the importance of direct communication.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
We went to him after trying for 3 years with no success and trying with a different RE for several cycles. He did a full exam and an ultrasound and also did a post-coital exam where he found that sperm weren’t surviving in my CM. He suggested we go to IUI and so the next day we were in there getting an IUI. It was unsuccessful so we are going again this time with 50mg of Clomid.
Describe your experience with the nursing staff at Northwest Fertility Center.
I don’t know all of their names yet but they have always been very warm and welcoming.
Describe your experience with Northwest Fertility Center.
There’s nothing negative to say. Some people mention that it’s not the fanciest place, which it isn’t, but that doesn’t matter to me. I like that it’s small and personal. And affordable compared to every where else!
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
1st consultation - $300 including physical exam Ultrasound - $250 IUI - $480
8
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2019, Unknown Success
NPS
8
NPS
8
Age 38
Recurrent Pregnancy Loss
Other
Prefer not to answer
Income $100K - $199K
Teacher
1st of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Stoelk is very personable and calls us himself to talk through all sorts of issues. He’s certainly more readily available than every other western physician I’ve had...very compassionate and gentle...Ask a lot of questions. Don’t leave unless you feel confident in your comprehension of your appointment and next steps...I have had more interactions with Dr. Stoelk than I have his nursing staff...
The staff [at Northwest Fertility Center] is very kind and accessible. I wish there were a patient portal in which we could regularly upload documents and communicate securely and without needing to call or email...some discrepancies between quoted costs and actual costs...given how penny pinching we need to be to make this work, I do wish some of the estimates were more accurate...IUI was $500. IVF is currently quotes at $18,500 for his clinical work
How was your experience with Eugene Stoelk at Northwest Fertility Center?
I think Dr. Stoelk is a solid human being who listens well to us. I do think sometimes he over or underestimates our understanding of this process. We’re just starting IVF with him after a failed IUI. The IUI felt very rushed and I had little time to process what was happening between doing a post-coital, finding out my fluid may be killing sperm, and discovering a uterine polyp...and then being told we could do IUI that day. But I think that’s the nature of the beast. He’s very compassionate and gentle and we’re fans so far.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Ask a lot of questions. Don’t leave unless you feel confident in your comprehension of your appointment and next steps.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk is very personable and calls us himself to talk through all sorts of issues. He’s certainly more readily available than every other western physician I’ve had.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
We’re just beginning IVF so we haven’t get started all the meds. But we did have IUI, which failed, and then I’ve just had more corrective surgery.
Describe your experience with the nursing staff at Northwest Fertility Center.
I have had more interactions with Dr. Stoelk than I have his nursing staff, so far, so I can’t quite speak to lots of interactions with them yet.
Describe your experience with Northwest Fertility Center.
The clinic is quaint. There’s a small waiting room, and for someone who is super private about my journey, that intimidated me at first. The staff is very kind and accessible. I wish there were a patient portal in which we could regularly upload documents and communicate securely and without needing to call or email. There were also some discrepancies between quoted costs and actual costs but not by too much that it was painful. But given how penny pinching we need to be to make this work, I do wish some of the estimates were more accurate. I definitely feel like a person and not a number here. Hopeful this is “the place” and I’ll get my rainbow baby after struggling for so, so long.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
IUI was $500. IVF is currently quotes at $18,500 for his clinical work. Genetic testing is $1,950 for an outside clinic to test up to (I believe) eight embryos and then it’s $250 per embryo after that. Shipping to and from the clinic is a cool $350. All in all, we’re well into the cost of a nice sedan or small suv.
Describe Eugene Stoelk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwest Fertility Center.
I’m relieved that this clinic does eSET. I want a child more than I could ever express after five years of losses and surgeries. But I don’t want quadruplets. So I’m glad there’s little risk of that.
8
Doctor
Eugene Stoelk
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 38 - 39
Poor Egg Quality
Other
European
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Eugene Stoelk] was very kind and personable. A good communicator of the problem and possible solutions. One thing though, he was not very open to natural treatments such as acupuncture and supplements. He was a bit dismissive of that when I mentioned some of what I have done...One treatment he did was test to see if sperm survive after intercourse...basically he takes a swab of mucus and puts it under a microscope to to see if any sperm are alive. Other clinics do not use this method for different reasons but we got further discouraging news with this test and not very helpful feedback except for IVF.
One treatment he [Dr. Stoelk at Northwest Fertility Center] did was test to see if sperm survive after intercourse...basically he takes a swab of mucus and puts it under a microscope to to see if any sperm are alive. Other clinics do not use this method for different reasons but we got further discouraging news with this test and not very helpful feedback except for IVF...This is a very small office, so you see the same nursing staff over and over. They are very kind and know your file quickly because of being such a small office.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
He was very kind and personable. A good communicator of the problem and possible solutions. One thing though, he was not very open to natural treatments such as acupuncture and supplements. He was a bit dismissive of that when I mentioned some of what I have done.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Go in ready with a list of questions because he seems like the kind of doctor who wants his patients to be well informed.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
He spend time talking with us and learning our sorry, and not just pitching his treatment philosophy at us after seeing lab results.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
One treatment he did was test to see if sperm survive after intercourse. I can’t remember the name of it but basically he takes a swab of mucus and puts it under a microscope to to see if any sperm are alive. Other clinics do not use this method for different reasons but we got further discouraging news with this test and not very helpful feedback except for IVF.
Describe your experience with the nursing staff at Northwest Fertility Center.
This is a very small office, so you see the same nursing staff over and over. They are very kind and know your file quickly because of being such a small office.
Describe your experience with Northwest Fertility Center.
I like that the clinic is small. It feels like a family doctors office and not a big giant scary fertility clinic. The staff is friendly and the clinic has relatively easy access, with free parking. Could make lobby a bit warmer. It’s a bit too clinical.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
Dr. Stoelk office is quite reasonable. Many of the testings and ultrasounds were a bit more within our budget range.
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2019, Unknown Success
NPS
9
NPS
8
Age 30
Poor Egg Quality
Other
European
Income $100K - $199K
Graphic Designer
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
The doctor [Dr. Stoelk] looks to treat underlying problems and doesn't try to push more expensive treatments like IVF straight away. He took all our info and tied our plan to it in an individualized way. It was very refreshing..I felt like he listened to all the information I gave him and answered all my questions. The treatment route he suggested was actually based on my individual circumstances and not just a "standard procedure"...
The wait time to get a consultation [at Northwest Fertility Center] is quite long. Book early...Follicle development diagnostics, timed trigger shot, and insulin resistance treatment..[The nurses] communication internally was a tad unorganized. Otherwise, they did the job and we're very nice...The doctor [Dr. Eugene Stoelk] looks to treat underlying problems and doesn't try to push more expensive treatments like IVF straight away..I felt like he listened to all the information I gave him and answered all my questions.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
I felt there could have been a little more sympathy, but he explained everything clearly and didn't sugar coat things or give unfounded false hope, which is refreshing. He listened to the data I brought and took it seriously. I did not feel dismissed like with previous doctors.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
The wait time to get a consultation is quite long. Book early.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
I felt like he listened to all the information I gave him and answered all my questions. The treatment route he suggested was actually based on my individual circumstances and not just a "standard procedure".
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
Follicle development diagnostics, timed trigger shot, and insulin resistance treatment.
Describe your experience with the nursing staff at Northwest Fertility Center.
Their communication internally was a tad unorganized. Otherwise, they did the job and we're very nice
Describe your experience with Northwest Fertility Center.
The doctor looks to treat underlying problems and doesn't try to push more expensive treatments like IVF straight away. He took all our info and tied our plan to it in an individualized way. It was very refreshing.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
My insurance didn't cover it, but it wasn't more than my OB GYN
Describe Eugene Stoelk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwest Fertility Center.
I did not have embryos made
9
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Northwest Fertility Center
Portland
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 IUI
Endometriosis
European
Income $100K - $199K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Stoelk has been great to work with. He tries very hard to work with my difficult schedule to get me in. I had an hsg done and he had a full schedule that day but worked me in inbetween cases he had that day. Also he did surgery for my endometriosis and he tapes the procedure and as he talked through it it was very personable made me feel like I was a person and not a case.... Started with sperm analysis since it is least invasive. Then an ultrasound at ovulation to check the follicles and uterus along with a postcoital test to make sure the sperm could survive in the mucous.
They [Northwest Fertility Center] can run late meaning you can be waiting for a bit for your appointment . The people at the office are all very friendly and compassionate. Whenever I call they are quick to help. If they are unsure on how to help they will get the dr himself and put him on the phone to talk you through whatever it is you may be calling for.... They are all very friendly and helpful when making appointments.... Hsg 300 Surgery 2000 Iui 150
How was your experience with Eugene Stoelk at Northwest Fertility Center?
Dr Stoelk has been great to work with. He tries very hard to work with my difficult schedule to get me in. I had an hsg done and he had a full schedule that day but worked me in inbetween cases he had that day. Also he did surgery for my endometriosis and he tapes the procedure and as he talked through it it was very personable made me feel like I was a person and not a case. He has called me from Home to check in on me after a couple appointments.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
He is thorough in going through all the tests to pinpoint what is going on so be patient.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
He always calls me by my name even in my surgery I had for endometriosis on the video he called by my name and referenced my line of Work making me feel like he knew who I was. He works hard to get me in for appointments even if that means staying late.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
Started with sperm analysis since it is least invasive. Then an ultrasound at ovulation to check the follicles and uterus along with a postcoital test to make sure the sperm could survive in the mucous. We then moved on to an hsg to make sure my tubes were open along with some labs. All of these were normal so he believed maybe I had endometriosis from some of my symptoms so I then had laparoscopic surgery that did diagnose me with endometriosis, which he lasers off in the surgery.He then wanted us to try for a few more months with the endometriosis gone. We were unsuccessful so have moved onto iui.
Describe your experience with the nursing staff at Northwest Fertility Center.
They are all very friendly and helpful when making appointments.
Describe your experience with Northwest Fertility Center.
They can run late meaning you can be waiting for a bit for your appointment . The people at the office are all very friendly and compassionate. Whenever I call they are quick to help. If they are unsure on how to help they will get the dr himself and put him on the phone to talk you through whatever it is you may be calling for.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
Hsg 300 Surgery 2000 Iui 150
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
9
Age 32
1 IVF
Endometriosis
European
Income $0 - $49K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Stoelk can seem quiet and shy and first, but after our first visit we got to see just how kind, caring, gentle, compassionate, and invested he is as a doctor. He saw me for every visit so I was able to ask any and all questions I had during every step of the process. I appreciated that he sees you for every visit and that I didn't have a different tech/nurse every time. ... He advises based on your individual needs and not on trying to get more money/cycles out of you.
No hidden fees or unnecessary testing. ... Each additional transfer, after the first, is $1950. That includes the medication and the transfer. ... Strenghts: Smaller clinic [Nowrthwest Fertility Center], one doctor (so you always seem him), offer credits for left over medication, small staff (so you get to know everyone and they get to know you), never a long wait because they schedule their time efficiently, and Dr. Stoelk personally calls me back with every test result or check up. He's always available when you need him. Weaknesses: Office could look a little more modern, but I really prefer a warmer and thorough experience over having a flashy office.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk can seem quiet and shy and first, but after our first visit we got to see just how kind, caring, gentle, compassionate, and invested he is as a doctor. He saw me for every visit so I was able to ask any and all questions I had during every step of the process. I appreciated that he sees you for every visit and that I didn't have a different tech/nurse every time. It makes the experience a lot less lonely and scary.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Just make sure you do your research. The office is not as "fancy" as the larger clinics around, but the cost is also a lot less. He doesn't have you do a ton of extra, unnecessary, tests to get your money. He's very open and honest, and answers questions well, so you know what to expect. He also does a free 15 minute meeting before you go and pay for a consultation which I loved. The larger clinic i looked into wouldn't let me do that.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
I specifically went to NWFC because Dr. Stoelk is the sole provider. He saw me for every ultrasound and every visit. He knew my history and very well and always knew what was going on because he saw me for every visit, not a tech.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
I'm not really sure what to include here, but I can tell you what he prescribed and procedures he did. I did my IVF shots and was given very thorough instructions on the dosage and use. We held off on my first fresh transfer because he was concerned with bleeding after my egg retrieval and THANK GOD we did because we would've wasted 2 embryos. He advises based on your individual needs and not on trying to get more money/cycles out of you. I also received a credit for the medicine that i had leftover from my IVF cycle. I thought that was awesome.
Describe your experience with the nursing staff at Northwest Fertility Center.
Tina is awesome! We've had her help us out a few times: during a hospital stay, with blood draws, injection directions and instruction. Chloe is usually at the front desk and is kind, but doesn't smile too much or show her personality much. I don't think it's for a lack of caring though, i think she's just a quieter personality. Overall, everyone has been kind so far. I rarely see any more than those two in the office. I LOVE having familiar faces during this hard journey.
Describe your experience with Northwest Fertility Center.
Strenghts: Smaller clinic, one doctor (so you always seem him), offer credits for left over medication, small staff (so you get to know everyone and they get to know you), never a long wait because they schedule their time efficiently, and Dr. Stoelk personally calls me back with every test result or check up. He's always available when you need him. Weaknesses: Office could look a little more modern, but I really prefer a warmer and thorough experience over having a flashy office.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
For all medications, ultrasounds, egg retriveal (with sedation), and embryo transfer the total was around $13,000. No hidden fees or unnecessary testing. That also includes storage of embryos for a year. Each additional transfer, after the first, is $1950. That includes the medication and the transfer.
Describe Eugene Stoelk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwest Fertility Center.
He went over all the pros/cons to doing 1 vs 2 embryo transfers. He also gave us all the statistics. He doesn't like to do more than 2 at a time, but I think that's really good. It doesn't waste embryos, in case the transfer doesn't work, and it also leaves you with more attempts down the road.
9
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017 - 2018, Unsuccessful
NPS
9
NPS
9
Age 33 - 34
4 IUI
Endometriosis
Unexplained
European
Income $100K - $199K
Business Executive
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Eugene Stoelk] made us both feel like we were important and that he cared about our success to be parents. He had great bed side manner and went over the process thoroughly so my husband and I both understood and didn't have any questions.... We did several tests and we have unexplained infertility, which is terrible because it's hard to put a plan in place when you don't know what is wrong. After each test came back normal we tried the IUIs. After those were unsuccessful we discussed IVF and told Dr. Stoelk's we'd have to figure out how to pay for it.
I thought their [Northwest Fertility Center's] strength was the one on one time you got with the staff. They were incredibly helpful and communicated well and frequently. I didn't see any weaknesses. If anything I would say go to a few consults even though they're expensive so you can make sure you have the right doctor without a doubt so when you're looking at IVF you don't have to think about going to another doctor when you're already into the process.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
He made us both feel like we were important and that he cared about our success to be parents. He had great bed side manner and went over the process thoroughly so my husband and I both understood and didn't have any questions.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Have your questions ready, he'll answer all of them for you. The consult was great because it gave me an hour to ask everything I wanted to ask and he was very detailed in his answers to make sure we didn't leave there not knowing something.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
I was very nervous to go to the fertility clinic. I didn't know what to expect. The staff and Dr. Stoelk were all very nice. They explained everything to me in detail, worked around my work schedule to fit me and my husband in so we could miss work as little as possible. When The IUIs didn't work I called and left a message for an IVF quote with the front desk. The doctor called me and walked me through everything over the phone. I feel like we received excellent care there even though it didn't result in a baby with the IUI. We're going to try IVF now.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
We did several tests and we have unexplained infertility, which is terrible because it's hard to put a plan in place when you don't know what is wrong. After each test came back normal we tried the IUIs. After those were unsuccessful we discussed IVF and told Dr. Stoelk's we'd have to figure out how to pay for it.
Describe your experience with the nursing staff at Northwest Fertility Center.
They were really thoughtful and kind. They made me laugh when I was sad. They seemed to understand well what we were going through.
Describe your experience with Northwest Fertility Center.
I thought their strength was the one on one time you got with the staff. They were incredibly helpful and communicated well and frequently. I didn't see any weaknesses. If anything I would say go to a few consults even though they're expensive so you can make sure you have the right doctor without a doubt so when you're looking at IVF you don't have to think about going to another doctor when you're already into the process.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
I think it was 300 or 400 for the consult. The IUIs I believer were 500
9
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 36
1 IVF
Endometriosis
South Asian
Income $200K - $499K
Business Executive
3rd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Stoelk did recommend transferring both embryos produced during my IVF cycle. They were 5 day blastocysts each graded BAA ... Specifically, in the case of endometriosis he has personal experience and provides a reassuring bed-side manner at each appointment. ... He was intent on hearing both my husband and I and details concerning our experience with infertility over a 2.5 year period.
This clinic [Northwest Fertility Centeer] provides an intimate environment, highly focused on patient care, confidentiality and effectiveness. We even had the option to do acupuncture pre and post transfer - though it is a no frills clinic they are the best in providing targeted care and support for fertility treatment. Out of the 5 different fertility centers we visited and doctors we met this clinic had the most human-centric experience.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk has an uncanny ability to tap into an infertility story and intuit best next steps. Specifically, in the case of endometriosis he has personal experience and provides a reassuring bed-side manner at each appointment.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Be clear on your intentions and remember that even the best doctors only have a specific set of tools to assist you with. If you need laparoscopic surgery, I highly recommend Dr. Stoelk. If you decide to pursue fertility treatment, remember you are a powerful part of this process and self care, optimal nutrition, and mindfulness go a long way in allowing you to connect with your doctor to facilitate the results you want.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
From the very first consulatation we could tell Dr. Stoelk was unlike other practitioners. He was intent on hearing both my husband and I and details concerning our experience with infertility over a 2.5 year period. Over the course of surgery and subsequent treatment the Dr. personally took calls and was patient in thoroughly answering questions and allaying my concerns.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
I was on Gonal-F and menopur for the follicle producing phase. A third injectable drug was given to ensure ovulation did not occur prematurely during the last few days prior to the trigger shot. Post retrieval and transfer I was on progesterone suppositories- this was completed 12 days post transfer once I had a positive pregnancy result via blood test and my progesterone levels looked to be ramping up on their own.
Describe your experience with the nursing staff at Northwest Fertility Center.
There were 2-3 staff members we worked with regularly. They each knew us personally and were easy to reach, very clear and speedy in their communication. Amazing individuals, very professional during the most difficult appointments.
Describe your experience with Northwest Fertility Center.
This clinic provides an intimate environment, highly focused on patient care, confidentiality and effectiveness. We even had the option to do acupuncture pre and post transfer - though it is a no frills clinic they are the best in providing targeted care and support for fertility treatment. Out of the 5 different fertility centers we visited and doctors we met this clinic had the most human-centric experience. I never felt pressured or cornered to go a specific route- the focus was on achieving my goals of identifying what caused my infertility for 2.5 years and the best way to help my husband and I conceive.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
A single IVF cycle was around $12,000. The laparoscopic surgery I required prior was covered by insurance.
Describe Eugene Stoelk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwest Fertility Center.
Dr. Stoelk did recommend transferring both embryos produced during my IVF cycle. They were 5 day blastocysts each graded BAA
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2018, Unknown Success
NPS
10
NPS
10
Age 36 - 40
Donor Eggs
Endometriosis
Poor Egg Quality
Teacher
1st of 2 Docs
1 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Stoelk] always called me back that day or within 24 hours when I had a question, even when I said it wans't an emergency and he could when it was convenient. He called on a weekend to check in on me after surgery to see how I was doing.... We started with tests to rule out the issues that could be discovered through blood work, ultrasounds were done, evaluating for endometriosis which he thought was a pretty huge indicator due to our conversation and was amazed at his accuracy in that!
They [Northwest Fertility Ctr] are a personable clinic in that you are dealing with the same people most of the time. They already know you because it is a small clinic. They are cheering for you and bummed with you when it doesn't work out. They are a great team. They open at 7 which we loved so I could get in for blood work and get back in time for work. They preferred I used their clinic and felt more comfortable with that though it was inconvenient being from out of town.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
He always called me back that day or within 24 hours when I had a question, even when I said it wans't an emergency and he could when it was convenient. He called on a weekend to check in on me after surgery to see how I was doing. He was incredible to work with at one of the most difficult processes on a fertility journey you could be at the beginning. Always encouraging, honest but optimistic and real at the same time.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
If you could time your consult around your cycle it worked so beautifully for us in that way and he ran with it taking care of tests that needed to be done all right after the intake meeting. It was awesome! They are also incredible at helping you understand insurance for the areas it applies to! Such a great doctor leading this small team!
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
He knew his stuff, we chatted about my history. Answered all our questions, ones we didn't even realize we had. Was flexible to work with us and explain as we needed, sometime going back over things to help us understand all that was going on. He cared about all aspects of what was happening. Direct in his conversation but very positive and understanding with the realities that were presented that we had not even anticipated being our issue.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
We started with tests to rule out the issues that could be discovered through blood work, ultrasounds were done, evaluating for endometriosis which he thought was a pretty huge indicator due to our conversation and was amazed at his accuracy in that! checked pathways and that all the aspects needed to function were working/flowing properly like the tube dye test, ovaries looked good, removal of a cyst and polyp. Clearing the lining of my uterine wall then giving ample time for all of that to hear for about 6 month before we started treatment of Bravelle, progesterone vaginal capsules, estradiol, progesterone injections, routine blood work to check levels through the cycles
Describe your experience with the nursing staff at Northwest Fertility Center.
They were great, knowledgeable but not afraid to ask questions if they didn't know or weren't sure. Very personable too. I always felt comfortable and well taken care of.
Describe your experience with Northwest Fertility Center.
They are a personable clinic in that you are dealing with the same people most of the time. They already know you because it is a small clinic. They are cheering for you and bummed with you when it doesn't work out. They are a great team. They open at 7 which we loved so I could get in for blood work and get back in time for work. They preferred I used their clinic and felt more comfortable with that though it was inconvenient being from out of town.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
It's been a while but what I can remember it is approximately 3,000 to 5,000 depending on the services being done for each cycle.
Describe Eugene Stoelk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwest Fertility Center.
We were of similar mind with our desire for a multiple embryo transfer knowing the risks and probability numbers.
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 34
1 IVF
Endometriosis
Uterine Fibroids
Other
Prefer not to answer
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Stoelk had tried to diagnose me with fibroids, endometriosis, scaring off the cervixs, among many other terrible experiences with him. I went to 4 other doctors in Portland, 2 of which are other fertility clinics and they found no such things. Thank God I never went under the knife with him. I took my babies to another Ivf clinic and I was so afraid to do the transfer after what Dr. Stoelk has put me through, and it was like night and day. I didn’t even feel a thing and there were no surgical tools and it was done in a matter of minutes. I couldn’t believe it! I was floored. I’m so grateful to my new clinic, they have been so good to us and have really helped us start to heal from what Dr. Stoelk has put us through. We ended up pregnant with our first transfer at our new clinic. I just worry about other women and the things he might have told them that was normal. I lose sleep thinking of the 5 babies of ours that he didn’t even give a chance to. He lied to us and made me go through the worst pain in my life... and tried to blame me and my body. He is sick and because of him I’m am dealing with a PTSD. I cannot believe the pain and trauma I withstood... looking back, we will do anything for our cha
Dr. Stoelk [at Northwest Fertility Center] was very rude to us any time we asked for anything out of his typical protocol. He does everything old school on paper and nothing in the computer...There is so many things that he did wrong that has traumatized me. Looking back I should have left sooner, but he had our babies (embryos) and I had never done IVF before and he would tell us that everything we were going through was normal. I should have ran. I did not know it wasn’t normal and was made to believe by Dr. Stoelk himself, that it was and that he had dealt with many women like me, according to him. I finally went to another clinic after multiple unsuccessful transfers with him. I later found out that the tools he was using on me during our transfers were only to be used in surgical settings when patients are under anesthesia. Transfers should only take about 10 mins or so, I would be on his chair for well over an hour, with blood leaking out of me and him blaming me and saying my cervixs are tough, using these tools to try to cut and open my cervix’s. The last time he did it to me, I thought he had perforated my bowels, hi
How was your experience with Eugene Stoelk at Northwest Fertility Center?
There is so many things that he did wrong that has traumatized me. Looking back I should have left sooner, but he had our babies (embryos) and I had never done IVF before and he would tell us that everything we were going through was normal. I should have ran. I did not know it wasn’t normal and was made to believe by Dr. Stoelk himself, that it was and that he had dealt with many women like me, according to him. I finally went to another clinic after multiple unsuccessful transfers with him. I later found out that the tools he was using on me during our transfers were only to be used in surgical settings when patients are under anesthesia. Transfers should only take about 10 mins or so, I would be on his chair for well over an hour, with blood leaking out of me and him blaming me and saying my cervixs are tough, using these tools to try to cut and open my cervix’s. The last time he did it to me, I thought he had perforated my bowels, him trying to shove these instruments inside of me to open my canal to get embryos in, sweat dripping down his face and me screaming out in pain. I won’t go much more into details on that because it’s so hard for me to relive. He would then lie to us and say it was a successful transfer and then pray with us. He did this to me on multiple occasions and the last time it was so bad, a few days later a clot the size of my hand cane out of me. I was in so much pain... i of course immediately called him and he told me once again it was normal and that I could come in next day. So I did and when I went in he did ultrasound and said everything was normal and there was nothing he saw in ultrasound. I was still in so much pain a few days later, I finally decided to get a 2nd opinion. I was told by the doctor at urgent care that I had a large hematoma on my cervixs and he was very alarmed by the size and asked me what had happened. I explained to him and he advised me to find a new Fertility Doctor. He said it was not normal and was very concerned. I of course then was very confused and upset and I went back to Dr. Stoelk for another follow up and at this time he said that he thinks I have endometriosis. Long story short he wanted me to go under the knife with him. After this I never went back to him, except to get my remaining babies. Dr. Stoelk had tried to diagnose me with fibroids, endometriosis, scaring off the cervixs, among many other terrible experiences with him. I went to 4 other doctors in Portland, 2 of which are other fertility clinics and they found no such things. Thank God I never went under the knife with him. I took my babies to another Ivf clinic and I was so afraid to do the transfer after what Dr. Stoelk has put me through, and it was like night and day. I didn’t even feel a thing and there were no surgical tools and it was done in a matter of minutes. I couldn’t believe it! I was floored. I’m so grateful to my new clinic, they have been so good to us and have really helped us start to heal from what Dr. Stoelk has put us through. We ended up pregnant with our first transfer at our new clinic. I just worry about other women and the things he might have told them that was normal. I lose sleep thinking of the 5 babies of ours that he didn’t even give a chance to. He lied to us and made me go through the worst pain in my life... and tried to blame me and my body. He is sick and because of him I’m am dealing with a PTSD. I cannot believe the pain and trauma I withstood... looking back, we will do anything for our chances to have a baby. I feel like if I stayed, mine could have cost me my life or permanently damaged for life.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
There is so many things that he did wrong that has traumatized me. Looking back I should have left sooner, but he had our babies (embryos) and I had never done IVF before and he would tell us that everything we were going through was normal. I should have ran. I did not know it wasn’t normal and was made to believe by Dr. Stoelk himself, that it was and that he had dealt with many women like me, according to him. I finally went to another clinic after multiple unsuccessful transfers with him. I later found out that the tools he was using on me during our transfers were only to be used in surgical settings when patients are under anesthesia. Transfers should only take about 10 mins or so, I would be on his chair for well over an hour, with blood leaking out of me and him blaming me and saying my cervixs are tough, using these tools to try to cut and open my cervix’s. The last time he did it to me, I thought he had perforated my bowels, him trying to shove these instruments inside of me to open my canal to get embryos in, sweat dripping down his face and me screaming out in pain. I won’t go much more into details on that because it’s so hard for me to relive. He would then lie to us and say it was a successful transfer and then pray with us. He did this to me on multiple occasions and the last time it was so bad, a few days later a clot the size of my hand cane out of me. I was in so much pain... i of course immediately called him and he told me once again it was normal and that I could come in next day. So I did and when I went in he did ultrasound and said everything was normal and there was nothing he saw in ultrasound. I was still in so much pain a few days later, I finally decided to get a 2nd opinion. I was told by the doctor at urgent care that I had a large hematoma on my cervixs and he was very alarmed by the size and asked me what had happened. I explained to him and he advised me to find a new Fertility Doctor. He said it was not normal and was very concerned. I of course then was very confused and upset and I went back to Dr. Stoelk for another follow up and at this time he said that he thinks I have endometriosis. Long story short he wanted me to go under the knife with him. After this I never went back to him, except to get my remaining babies. Dr. Stoelk had tried to diagnose me with fibroids, endometriosis, scaring off the cervixs, among many other terrible experiences with him. I went to 4 other doctors in Portland, 2 of which are other fertility clinics and they found no such things. Thank God I never went under the knife with him. I took my babies to another Ivf clinic and I was so afraid to do the transfer after what Dr. Stoelk has put me through, and it was like night and day. I didn’t even feel a thing and there were no surgical tools and it was done in a matter of minutes. I couldn’t believe it! I was floored. I’m so grateful to my new clinic, they have been so good to us and have really helped us start to heal from what Dr. Stoelk has put us through. We ended up pregnant with our first transfer at our new clinic. I just worry about other women and the things he might have told them that was normal. I lose sleep thinking of the 5 babies of ours that he didn’t even give a chance to. He lied to us and made me go through the worst pain in my life... and tried to blame me and my body. He is sick and because of him I’m am dealing with a PTSD. I cannot believe the pain and trauma I withstood... looking back, we will do anything for our chances to have a baby. I feel like if I stayed, mine could have cost me my life or permanently damaged for life.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk was very rude to us any time we asked for anything out of his typical protocol. He does everything old school on paper and nothing in the computer.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
There is so many things that he did wrong that has traumatized me. Looking back I should have left sooner, but he had our babies (embryos) and I had never done IVF before and he would tell us that everything we were going through was normal. I should have ran. I did not know it wasn’t normal and was made to believe by Dr. Stoelk himself, that it was and that he had dealt with many women like me, according to him. I finally went to another clinic after multiple unsuccessful transfers with him. I later found out that the tools he was using on me during our transfers were only to be used in surgical settings when patients are under anesthesia. Transfers should only take about 10 mins or so, I would be on his chair for well over an hour, with blood leaking out of me and him blaming me and saying my cervixs are tough, using these tools to try to cut and open my cervix’s. The last time he did it to me, I thought he had perforated my bowels, him trying to shove these instruments inside of me to open my canal to get embryos in, sweat dripping down his face and me screaming out in pain. I won’t go much more into details on that because it’s so hard for me to relive. He would then lie to us and say it was a successful transfer and then pray with us. He did this to me on multiple occasions and the last time it was so bad, a few days later a clot the size of my hand cane out of me. I was in so much pain... i of course immediately called him and he told me once again it was normal and that I could come in next day. So I did and when I went in he did ultrasound and said everything was normal and there was nothing he saw in ultrasound. I was still in so much pain a few days later, I finally decided to get a 2nd opinion. I was told by the doctor at urgent care that I had a large hematoma on my cervixs and he was very alarmed by the size and asked me what had happened. I explained to him and he advised me to find a new Fertility Doctor. He said it was not normal and was very concerned. I of course then was very confused and upset and I went back to Dr. Stoelk for another follow up and at this time he said that he thinks I have endometriosis. Long story short he wanted me to go under the knife with him. After this I never went back to him, except to get my remaining babies. Dr. Stoelk had tried to diagnose me with fibroids, endometriosis, scaring off the cervixs, among many other terrible experiences with him. I went to 4 other doctors in Portland, 2 of which are other fertility clinics and they found no such things. Thank God I never went under the knife with him. I took my babies to another Ivf clinic and I was so afraid to do the transfer after what Dr. Stoelk has put me through, and it was like night and day. I didn’t even feel a thing and there were no surgical tools and it was done in a matter of minutes. I couldn’t believe it! I was floored. I’m so grateful to my new clinic, they have been so good to us and have really helped us start to heal from what Dr. Stoelk has put us through. We ended up pregnant with our first transfer at our new clinic. I just worry about other women and the things he might have told them that was normal. I lose sleep thinking of the 5 babies of ours that he didn’t even give a chance to. He lied to us and made me go through the worst pain in my life... and tried to blame me and my body. He is sick and because of him I’m am dealing with a PTSD. I cannot believe the pain and trauma I withstood... looking back, we will do anything for our chances to have a baby. I feel like if I stayed, mine could have cost me my life or permanently damaged for life.
Describe your experience with the nursing staff at Northwest Fertility Center.
There were times when I was going through the transfers and Dr. Stoelk had to ask the receptionist to come help because he needed more hands because the tools he was using he had to have the 1 nurse there to help him because I was bleeding and the receptionist hold the ultrasound so he could try to transfer the embryos.
Describe your experience with Northwest Fertility Center.
There is so many things that he did wrong that has traumatized me. Looking back I should have left sooner, but he had our babies (embryos) and I had never done IVF before and he would tell us that everything we were going through was normal. I should have ran. I did not know it wasn’t normal and was made to believe by Dr. Stoelk himself, that it was and that he had dealt with many women like me, according to him. I finally went to another clinic after multiple unsuccessful transfers with him. I later found out that the tools he was using on me during our transfers were only to be used in surgical settings when patients are under anesthesia. Transfers should only take about 10 mins or so, I would be on his chair for well over an hour, with blood leaking out of me and him blaming me and saying my cervixs are tough, using these tools to try to cut and open my cervix’s. The last time he did it to me, I thought he had perforated my bowels, him trying to shove these instruments inside of me to open my canal to get embryos in, sweat dripping down his face and me screaming out in pain. I won’t go much more into details on that because it’s so hard for me to relive. He would then lie to us and say it was a successful transfer and then pray with us. He did this to me on multiple occasions and the last time it was so bad, a few days later a clot the size of my hand cane out of me. I was in so much pain... i of course immediately called him and he told me once again it was normal and that I could come in next day. So I did and when I went in he did ultrasound and said everything was normal and there was nothing he saw in ultrasound. I was still in so much pain a few days later, I finally decided to get a 2nd opinion. I was told by the doctor at urgent care that I had a large hematoma on my cervixs and he was very alarmed by the size and asked me what had happened. I explained to him and he advised me to find a new Fertility Doctor. He said it was not normal and was very concerned. I of course then was very confused and upset and I went back to Dr. Stoelk for another follow up and at this time he said that he thinks I have endometriosis. Long story short he wanted me to go under the knife with him. After this I never went back to him, except to get my remaining babies. Dr. Stoelk had tried to diagnose me with fibroids, endometriosis, scaring off the cervixs, among many other terrible experiences with him. I went to 4 other doctors in Portland, 2 of which are other fertility clinics and they found no such things. Thank God I never went under the knife with him. I took my babies to another Ivf clinic and I was so afraid to do the transfer after what Dr. Stoelk has put me through, and it was like night and day. I didn’t even feel a thing and there were no surgical tools and it was done in a matter of minutes. I couldn’t believe it! I was floored. I’m so grateful to my new clinic, they have been so good to us and have really helped us start to heal from what Dr. Stoelk has put us through. We ended up pregnant with our first transfer at our new clinic. I just worry about other women and the things he might have told them that was normal. I lose sleep thinking of the 5 babies of ours that he didn’t even give a chance to. He lied to us and made me go through the worst pain in my life... and tried to blame me and my body. He is sick and because of him I’m am dealing with a PTSD. I cannot believe the pain and trauma I withstood... looking back, we will do anything for our chances to have a baby. I feel like if I stayed, mine could have cost me my life or permanently damaged for life.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
We spent close to $20,000
What specific things went wrong at Northwest Fertility Center?
  • Lost paperwork
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Northwest Fertility Center.
There is so many things that he did wrong that has traumatized me. Looking back I should have left sooner, but he had our babies (embryos) and I had never done IVF before and he would tell us that everything we were going through was normal. I should have ran. I did not know it wasn’t normal and was made to believe by Dr. Stoelk himself, that it was and that he had dealt with many women like me, according to him. I finally went to another clinic after multiple unsuccessful transfers with him. I later found out that the tools he was using on me during our transfers were only to be used in surgical settings when patients are under anesthesia. Transfers should only take about 10 mins or so, I would be on his chair for well over an hour, with blood leaking out of me and him blaming me and saying my cervixs are tough, using these tools to try to cut and open my cervix’s. The last time he did it to me, I thought he had perforated my bowels, him trying to shove these instruments inside of me to open my canal to get embryos in, sweat dripping down his face and me screaming out in pain. I won’t go much more into details on that because it’s so hard for me to relive. He would then lie to us and say it was a successful transfer and then pray with us. He did this to me on multiple occasions and the last time it was so bad, a few days later a clot the size of my hand cane out of me. I was in so much pain... i of course immediately called him and he told me once again it was normal and that I could come in next day. So I did and when I went in he did ultrasound and said everything was normal and there was nothing he saw in ultrasound. I was still in so much pain a few days later, I finally decided to get a 2nd opinion. I was told by the doctor at urgent care that I had a large hematoma on my cervixs and he was very alarmed by the size and asked me what had happened. I explained to him and he advised me to find a new Fertility Doctor. He said it was not normal and was very concerned. I of course then was very confused and upset and I went back to Dr. Stoelk for another follow up and at this time he said that he thinks I have endometriosis. Long story short he wanted me to go under the knife with him. After this I never went back to him, except to get my remaining babies. Dr. Stoelk had tried to diagnose me with fibroids, endometriosis, scaring off the cervixs, among many other terrible experiences with him. I went to 4 other doctors in Portland, 2 of which are other fertility clinics and they found no such things. Thank God I never went under the knife with him. I took my babies to another Ivf clinic and I was so afraid to do the transfer after what Dr. Stoelk has put me through, and it was like night and day. I didn’t even feel a thing and there were no surgical tools and it was done in a matter of minutes. I couldn’t believe it! I was floored. I’m so grateful to my new clinic, they have been so good to us and have really helped us start to heal from what Dr. Stoelk has put us through. We ended up pregnant with our first transfer at our new clinic. I just worry about other women and the things he might have told them that was normal. I lose sleep thinking of the 5 babies of ours that he didn’t even give a chance to. He lied to us and made me go through the worst pain in my life... and tried to blame me and my body. He is sick and because of him I’m am dealing with a PTSD. I cannot believe the pain and trauma I withstood... looking back, we will do anything for our chances to have a baby. I feel like if I stayed, mine could have cost me my life or permanently damaged for life.
0
Doctor
Eugene Stoelk
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
5 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Northwest Fertility Center
Portland
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
2018, Successful
NPS
10
NPS
10
Age 39
1 IUI
Anovulation
PCOS
Income $100K - $199K
Teacher
Strongly Recommends
Strongly Recommends
Successful
Dr. Stoelk is always there for you...is a kind man with a great deal of integrity. He cares about people and about doing the right thing. He has a straightforward, but very empathetic bedside manner...was the seventh health care professional and fourth doctor I went to see. He was the FIRST one to actually examine me and he immediately guessed at the problem and as things turned out, he was RIGHT! I had surgery with him to resolve some issues and with a bit more help, we conceived on our first cycle post surgery!
[Northwestern Fertility Center] is a small clinic and you feel very cared for. Dr. Stoelk is always there for you. You do not fall through the cracks as each person knows who you are and what you are there for. They are very flexible in scheduling and meeting your needs. They also work to bill insurance when possible to help you save money...Dr. Stoelk is always there for you...is a kind man with a great deal of integrity. He cares about people and about doing the right thing. He has a straightforward, but very empathetic bedside manner...was the seventh health care professional and fourth doctor I went to see. He was the FIRST one to actually examine me and he immediately guessed at the problem and as things turned out, he was RIGHT! I had surgery with him to resolve some issues and with a bit more help, we conceived on our first cycle post surgery!
How was your experience with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk was the seventh health care professional and fourth doctor I went to see. He was the FIRST one to actually examine me and he immediately guessed at the problem and as things turned out, he was RIGHT! I had surgery with him to resolve some issues and with a bit more help, we conceived on our first cycle post surgery! Dr. Stoelk is kind, empathetic, compassionate and so knowledgeable. I trust him 100%. He truly cares about YOU, not about his bottom line. I cannot recommend him enough! We just welcomed our perfect baby in April. Thank you Dr. Stoelk!
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
This guy gets it right pretty much the first time. Trust him. I was taking letrozole to help me ovulate and the dose didn't work. He told me I could take it again on the same cycle and I was flabbergasted and did not think that was even possible. He told me what day to come back for an ultrasound to check. Lo and behold, not only did it work perfectly, but the timing of my appointment was the day of ovulation. I was amazed. He has such a deep understanding of fertility.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk is a kind man with a great deal of integrity. He cares about people and about doing the right thing. He has a straightforward, but very empathetic bedside manner.
Describe your experience with Northwest Fertility Center.
This is a small clinic and you feel very cared for. Dr. Stoelk is always there for you. You do not fall through the cracks as each person knows who you are and what you are there for. They are very flexible in scheduling and meeting your needs. They also work to bill insurance when possible to help you save money. I am writing this line because it says I need 200 characters and I have nothing else to add.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
My surgery was pricey. Around $5,000 after insurance because he wasn't in my network. IUI and ultrasounds totaled around $1,000.
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
0
NPS
0
Age 40
1 Fertility Medications
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Doesn't Recommend
Doesn't Recommend
Unsuccessful
on at least two occasions I came away from our sessions [with Dr. Eugene Stoelk] not fully informed of what to expect, which led to some disappointing outcomes, and eroded my trust in him. My first month of treatment we were testing my progesterone levels, and I thought we should not be trying to get pregnant during that testing month. However, the Dr. left a voicemail after the test came back with good numbers that he hoped we would see a positive pregnancy test that month...Dr. Stoelk seems unable or unwilling to say the words "sex" or "intercourse." When we talked about the timing of intercourse with my husband for the month he would say I should "be with" or "get with" my husband...This is a medical doctor who is dealing with women's reproductive organs all day long - he should be able to talk about the act that leads to pregnancy in plain language.
She [nurse at Northwest Fertility Center] did not do a good job of fully informing me how to handle the trigger shots, and I ended up panicking that I had done them wrong. When I explained what happened and said I would have liked more clear instructions, she did not do a good job of accepting responsibility or showing any ownership, compassion, or apology. The same thing happened when I did not get clear communication about when to take the pregnancy test, and I ended up with a false positive. Also, none of the nurses washed their hands or wore gloves when taking blood draws, which was concerning to me.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk was friendly and knowledgable, and I don't doubt his ability to determine a proper course of treatment. However, on at least two occasions I came away from our sessions not fully informed of what to expect, which led to some disappointing outcomes, and eroded my trust in him. My first month of treatment we were testing my progesterone levels, and I thought we should not be trying to get pregnant during that testing month. However, the Dr. left a voicemail after the test came back with good numbers that he hoped we would see a positive pregnancy test that month. It seems like a small thing, but that was month of trying to get pregnant that we missed for no reason. The next month we used gonadotropin shots and a trigger shot to try to produce more viable eggs. He never told me that I should not test early because there would likely be a false positive. I ended up testing a couple days early and thought I was pregnant, and was then told that it was just the residual hormones from the trigger shot. I was very angry and upset that no one had communicated this to me. Also, Dr. Stoelk seems unable or unwilling to say the words "sex" or "intercourse." When we talked about the timing of intercourse with my husband for the month he would say I should "be with" or "get with" my husband. It was very awkward and strange - it made me feel like I was seeing a Dr. from the 1950's. This is a medical doctor who is dealing with women's reproductive organs all day long - he should be able to talk about the act that leads to pregnancy in plain language.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Don't go - not enough clarity or directness of communication, which leads to confusion, misunderstanding, disappointment, and lack of trust.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk's office is small and you see the same people on each visit. Dr. Stoelk does all the examinations and treatments himself.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
Dr. Stoelk put me on gonadotropin shots to induce the growth of multiple eggs, monitored by regular ultrasounds, and finished with a trigger shot to trigger ovulation. He said it would not be useful to start with Clomid since I was already ovulating regularly. My issue was low AMH and high FSH, so I needed help jump-starting healthy egg production. We also did not do IUI since I had gotten pregnant from intercourse twice before. I did one cycle of shots with a trigger shot but did not get pregnant.
Describe your experience with your nurse at Northwest Fertility Center. (Assigned nurse: Chloe)
There was a new nurse named Chloe that handled most of my intakes, blood draws, and medication distribution. She did not do a good job of fully informing me how to handle the trigger shots, and I ended up panicking that I had done them wrong. When I explained what happened and said I would have liked more clear instructions, she did not do a good job of accepting responsibility or showing any ownership, compassion, or apology. The same thing happened when I did not get clear communication about when to take the pregnancy test, and I ended up with a false positive. Also, none of the nurses washed their hands or wore gloves when taking blood draws, which was concerning to me.
Describe your experience with Northwest Fertility Center.
Strengths: Small clinic, intimate setting, direct access to the doctor, easy to make appointments. Weaknesses: Archaic record keeping systems, poor/incomplete communication, felt like seeing a Dr. in the 1950s.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
I spent approximately $1750 - it would have been much more, but I had a friend who gave me her unused medications.
Describe Eugene Stoelk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwest Fertility Center.
N/A
What specific things went wrong at Northwest Fertility Center?
  • Failed to convey critical information
Describe the specific things that went wrong at Northwest Fertility Center.
Already described in previous sections.
0
Doctor
Eugene Stoelk
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
0
Clinic
Northwest Fertility Center
Portland
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 29
European
Other
Income $100K - $199K
1st of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He took time to sit down with us and share a bit of his story of infertility with his wife, while also thoughtfully listening to our story. When we did the post-coital test, he even let my husband and I view the sperm through the microscope! Such a weird experience, but thankful that he made it somewhat fun for us and included us in viewing the results of the procedure.
The clinic [Northwest Facility Center] is inviting and warm. It's not very big and is located in a building with other businesses. The building was quiet and clean. Parking was limited, but we never had any issues finding a spot... During our consultation, he spontaneously did a pelvic exam. I appreciated him doing it during that appointment and not making us schedule another appointment and come back for that. We also did an ultrasound to make sure I was ovulating and a post-coital test to make sure that the sperm was moving efficiently. We did a Progesterone test to ensure that I ovulated and he scheduled an HSG to make sure my tubes were clear and open.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
I felt like Dr. Stoelk listened and evaluated our situation individually. I appreciated his confidence when he spoke. My husband and I both liked that he was very efficient in helping us eliminate what might or might not be wrong and find a fix for our infertility.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Come to your appointment prepared with the questions you want to ask, so that you don't forget them.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
He took time to sit down with us and share a bit of his story of infertility with his wife, while also thoughtfully listening to our story. When we did the post-coital test, he even let my husband and I view the sperm through the microscope! Such a weird experience, but thankful that he made it somewhat fun for us and included us in viewing the results of the procedure.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
We were starting from the very beginning trying to figure out the cause of our infertility. During our consultation, he spontaneously did a pelvic exam. I appreciated him doing it during that appointment and not making us schedule another appointment and come back for that. We also did an ultrasound to make sure I was ovulating and a post-coital test to make sure that the sperm was moving efficiently. We did a Progesterone test to ensure that I ovulated and he scheduled an HSG to make sure my tubes were clear and open.
Describe your experience with the nursing staff at Northwest Fertility Center.
We did not spend a lot of time with the nursing staff, but the time we did spend with them was pleasant. Everyone was friendly and kind.
Describe your experience with Northwest Fertility Center.
The clinic is inviting and warm. It's not very big and is located in a building with other businesses. The building was quiet and clean. Parking was limited, but we never had any issues finding a spot.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
Costs included Dr. visits, medications, and procedures.
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
6
NPS
6
Age 37
1 Fertility Medications
Diminished Ovarian Reserve
Endometriosis
European
Income $100K - $199K
1st of 3 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Stoelk was honest with us about our chances and really felt that we'd have a better chance if she underwent a laparoscopy to clear up endometriosis.... His specialty seems to be endometriosis treatment. My wife underwent laparoscopy to clear this up but this did not improve her fertility or her menstrual pain, both of which should have been improved following this procedure. However, he was very professional in performing this and communicated well with both of us throughout the process
Small clinic [Northwest Fertility Center] in a somewhat older building in the Riverview South Waterfront district. I'd describe the clinic as somewhat cramped with narrow hallways and tiny rooms, including a very small waiting area that can sit maybe 3 couples.... The nurses were pretty fair with us and we appreciated how well and regularly they communicated with Dr. Stoelk and us at the same time. This got everyone on the same page so that we did not hear different things from the doctor and the nursing staff.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
His specialty seems to be endometriosis treatment. My wife underwent laparoscopy to clear this up but this did not improve her fertility or her menstrual pain, both of which should have been improved following this procedure. However, he was very professional in performing this and communicated well with both of us throughout the process
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
If you have endometriosis, he'll want you to undergo laparoscopy
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk was honest with us about our chances and really felt that we'd have a better chance if she underwent a laparoscopy to clear up endometriosis. He gave us all of the pros and cons to this process.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
After laparoscopy to clear up endometriosis, she underwent a cycle of Gonal-F injections with an Oveidrell trigger shot. I had a sperm analysis done that showed that my sperm have normal abundance. After regular intercourse (no intrauterine injection of sperm) this did not result in a pregnancy.
Describe your experience with the nursing staff at Northwest Fertility Center.
The nurses were pretty fair with us and we appreciated how well and regularly they communicated with Dr. Stoelk and us at the same time. This got everyone on the same page so that we did not hear different things from the doctor and the nursing staff.
Describe your experience with Northwest Fertility Center.
Small clinic in a somewhat older building in the Riverview South Waterfront district. I'd describe the clinic as somewhat cramped with narrow hallways and tiny rooms, including a very small waiting area that can sit maybe 3 couples.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
Gonal-F $1125 Ovidrell $120 Teaching session $200 Office visits $200 Ultrasounds $500 HCG injection $50 Blood draws and testing $310
6
Doctor
Eugene Stoelk
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
6
Clinic
Northwest Fertility Center
Portland
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
10
NPS
N/A
Age 27 - 28
1 IVF
Diminished Ovarian Reserve
Endometriosis
Unexplained
Other
Income $100K - $199K
Strongly Recommends
Successful
Weaknesses - he [Dr. Stoelk] didn’t run a panel of tests to determine diagnosis and what reason for infertility; he was very blunt which was hard to hear at the time but I appreciated the honesty Strengths - he didn’t run a panel of tests, it saved us money and wasn’t necessary; he listed to my symptoms and treated based on that; he did follow up calls after a failed transfer to ensure I was doing okay, he donated meds when we couldn’t afford anymore, he stayed at his clinic during a snow storm to ensure he didn’t miss any transfers the next day, he prayed with us before transfers, he truly cares about his patients.
He [Dr. Stoelk] know the research and all of the latest advancements in medicine....He will run tests for you, if requested, but doesn’t just run tests to run them. He listens to your symptoms and concerns and treats based on that. He is a fantastic doctor and even though it took us almost a year to get pregnant at his clinic [Northwest Fertility Center, we would go see him again. He is very affordable compared to other local clinics such as OHSU and works with you to create a plan that is affordable for your family.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
Weaknesses - he didn’t run a panel of tests to determine diagnosis and what reason for infertility; he was very blunt which was hard to hear at the time but I appreciated the honesty Strengths - he didn’t run a panel of tests, it saved us money and wasn’t necessary; he listed to my symptoms and treated based on that; he did follow up calls after a failed transfer to ensure I was doing okay, he donated meds when we couldn’t afford anymore, he stayed at his clinic during a snow storm to ensure he didn’t miss any transfers the next day, he prayed with us before transfers, he truly cares about his patients.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
He has been a RE for over 30 years. He know the research and all of the latest advancements in medicine. Since he has been practicing for so long, he knows what works and doesn’t work. He will run tests for you, if requested, but doesn’t just run tests to run them. He listens to your symptoms and concerns and treats based on that. He is a fantastic doctor and even though it took us almost a year to get pregnant at his clinic, we would go see him again. He is very affordable compared to other local clinics such as OHSU and works with you to create a plan that is affordable for your family. He’s amazing.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
He took the time to listen to my concerns and fears and treated me based on symptoms. He didn’t do a full panel of tests because he didn’t see the need based on symptoms. He prayed with us before every transfer and called to check in after a failed transfer.
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
8
NPS
9
Age 34
2 IVF
Male Factor
Unexplained
European
Income $100K - $199K
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Stoelk] has a very calming demeanor. He is open to your requests - you want acupuncture, they'll make it happen even though he doesn't think it has any effect. He was always willing to take the time to answer our questions. He also gave us space after receiving bad news and then following up later at a better time. I never felt pressured into any procedure and he clearly explained how it all worked...
You get to know everyone [at Northwest Fertility Center] and see the same people every time. The doctor and staff are great. I wish I had better results but I do not think it was anything the doctor and staff did or did not do. They were all great and answered all of my questions. They were helpful suggesting future options. I wish we had done more testing though not sure if it would have helped with our situation...
How was your experience with Eugene Stoelk at Northwest Fertility Center?
He has a very calming demeanor. He is open to your requests - you want acupuncture, they'll make it happen even though he doesn't think it has any effect. He was always willing to take the time to answer our questions. He also gave us space after receiving bad news and then following up later at a better time. I never felt pressured into any procedure and he clearly explained how it all worked. After the first round, I wish Dr. Stoelk suggested more testing and took more time to investigate what went wrong instead of modifying the protocol a little and moving forward. You really need to do your research and make sure you are your own advocate instead of assuming the doctor knows best. I do think he did what he thought would work. Granted the 2nd round of IVF was better than the 1st.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Read up and ask for procedures and testing. He often won't suggest some of them because he doesn't feel that there is enough evidence to support a method or the testing won't tell you anything important. Very understandable. Yet if you read something and want to try it such as a uterine scratch. Tell him. He'll do it but you need to suggest it. Ask questions, be your own advocate.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
It is a small staff, so you got to know everyone. The staff knew my name and where I was on my cycles. I'd walk in the door, and they'd check me in. I have to travel for treatment, to make it easy on me, they coordinated with me so I could do as much as I could at home before coming in.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
The first round, we used BC followed with lupron, then added in Menopur and Gonfal F with a hcg trigger shot. I overstimulated. Second round I was put on metformin for a couple of months before the retrieval, then BC, Menopur, Gonal-f, and Bravelle (sp) with a lupron trigger. Less eggs and I didn't overstimulate.
Describe your experience with your nurse at Northwest Fertility Center. (Assigned nurse: Milly and Tracey)
AMAZING! They know you, they know what is going on, they are friendly and compassionate. They are on the ball. I had no problems with scheduling appointments.
Describe your experience with Northwest Fertility Center.
It's a small clinic which is comfortable. You get to know everyone and see the same people every time. The doctor and staff are great. I wish I had better results but I do not think it was anything the doctor and staff did or did not do. They were all great and answered all of my questions. They were helpful suggesting future options. I wish we had done more testing though not sure if it would have helped with our situation.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
The IVF with ICSI plus medication and transfer was about $12,000.
8
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2014 - 2016, Successful
NPS
10
NPS
10
Age 29 - 31
1 Fertility Medications
Endometriosis
Unexplained
Other
Income $100K - $199K
2nd of 2 Docs
14 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I was worried when I made my first appointment with him [Dr Eugene Stoelk] that he was going to jump straight to IVF and not try to figure out the specific cause of my infertility struggle. That was not the case at all. He gave us a lot of information on infertility in general and various common causes. We discussed my situation and he gave my husband and I options on how we would like to proceed. We went through multiple tests before even starting treatment so he could understand my body better.
[Northwest Fertility Center has a] very small, family atmosphere at this clinic. Easy access from I-5 as well as convenient parking. Never had to wait long to make an appointment or wait for my appointment time. They were always on time and very friendly. When we finally "graduated" from Dr. Stoelk's care and released to our regular OBGYN for the remainder of the pregnancy, Dr. Stoelk's team had a little care package for us for the baby. It was very sweet, you know they really care.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk was very caring and I did not feel like a number or just a way to make some money. I was worried when I made my first appointment with him that he was going to jump straight to IVF and not try to figure out the specific cause of my infertility struggle. That was not the case at all. He gave us a lot of information on infertility in general and various common causes. We discussed my situation and he gave my husband and I options on how we would like to proceed. We went through multiple tests before even starting treatment so he could understand my body better.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
We were referred to Dr. Stoelk by a good friend would had success with him and loved him as a Dr. When we made the decision to seek further help from a RE, we did not even hesitate to contact his office and we are so glad we did. We weren't successful right away, but he never gave up hope. He kept a positive attitude all while not giving us false hope that everything we tried would work. Infertility is a long, painful process but Dr. Stoelk somehow let some light in on that dark tunnel. I wish he could have remained our Dr. through the entire pregnancy!
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
Dr. Stoelk was very personable. I felt like he always remembered me and my specific situation. Any time I called his office, almost always he took the call himself and answered any questions or concerns I had. I had a laparoscopy with him on a Friday and received a call from him on Saturday checking to see how I was doing. I felt very taken care of and helped build my trust with him.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
We went into our first appointment with Dr. Stoelk a little nervous that he would jump straight into IVF. I did not want that as I felt very hopeful there were other options for us and more things we could try before taking the IVF leap. He took his time describing for us all the options and possible paths for treatments. We had various tests run so he could gather more information on our specific situation. We started at the bottom with several clomid cycles, clomid with progesterone. A laparoscopy for endometriosis removal and removal of paratubal cysts. We took several breaks during this time due to our own need for a little separation from the medication and needing to gather ourselves again. We jumped back in with Gonal-F shots with a trigger shot...found out on my 30th birthday we finally got our +!!!
Describe your experience with the nursing staff at Northwest Fertility Center.
All the nurses are very friendly and personable. They seemed to really enjoy their jobs, it always reflects in someones attitude if they like where they work. If I called with a question or concern, and it was always answered very quickly. I never had to call to request test results, they were relayed to me in a very reasonable amount of time.
Describe your experience with Northwest Fertility Center.
Very small, family atmosphere at this clinic. Easy access from I-5 as well as convenient parking. Never had to wait long to make an appointment or wait for my appointment time. They were always on time and very friendly. When we finally "graduated" from Dr. Stoelk's care and released to our regular OBGYN for the remainder of the pregnancy, Dr. Stoelk's team had a little care package for us for the baby. It was very sweet, you know they really care.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
We were very fortunate to have our insurance cover most of the procedures, office visits and ultrasounds. We only had to pay out of pocket for the medications, which ended up being $3000-4000.
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 31 - 32
4 IUI
Donor Sperm
Other
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
I have nothing negetive to say about Dr. Stoelk. He has awesome bed side manner. Very caring and listened to every concern we had. Never tried to change our minds about the direction in which we chose to become parents. He is very warm and welcoming. His office felt like home. From consultation to conception he never disappointed.... Called to make sure I was ok after negative results or starting a new cycle with clomid. I ran the show, I made the calls! I was never pressured and always treated like I was human
Zero pressure from anyone [at NW Fertility Center- Portland]. They were helping to create families not "selling cars" The communicate clearly. Never placed on hold while calling and never had any misunderstandings with billing. They take your case seriously and are willing to go the extra mile. All of the ladies I encountered at NW fertility we amazing and supportive... Called to make sure I was ok after negative results or starting a new cycle with clomid. I ran the show, I made the calls! I was never pressured and always treated like I was human
How was your experience with Eugene Stoelk at Northwest Fertility Center?
I have nothing negetive to say about Dr. Stoelk. He has awesome bed side manner. Very caring and listened to every concern we had. Never tried to change our minds about the direction in which we chose to become parents. He is very warm and welcoming. His office felt like home. From consultation to conception he never disappointed.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
He knows what he is doing. Just listen and he will listen to you
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
They always greeted me by name. They knew my story. Called to make sure I was ok after negative results or starting a new cycle with clomid. I ran the show, I made the calls! I was never pressured and always treated like I was human
Describe your experience with the nursing staff at Northwest Fertility Center.
Always cheerful, comforting and help in any way they can
Describe your experience with Northwest Fertility Center.
Zero pressure from anyone. They were helping to create families not "selling cars" The communicate clearly. Never placed on hold while calling and never had any misunderstandings with billing. They take your case seriously and are willing to go the extra mile. All of the ladies I encountered at NW fertility we amazing and supportive
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
Do not remeber exact numbers but I had done research and their procedures we alot more reasonable than another clinic we had done a consult at
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
8
NPS
8
Age 34 - 35
1 IVF
1 Egg Freezing
Unexplained
South Asian
Income $50K - $99K
2nd of 2 Docs
4 IUI With Other Docs
Embryo Freezing With Other Docs
Neutral
Neutral
Successful
He [Dr. Eugene Stoelk] called me personally for all test results. Recognized me and my spouse when we came in, referred to past scenarios without having to read up on notes etc...He is a one man show, does everything himself and not a factory. No he doesn't have the latest and greatest machines, but he also doesn't charge an arm and a leg for ivf. I appreciated the time he took to explain things to me. I appreciated that he answered my questions directly rather than having me deal with a nurse.
[Northwest Fertility Center] Strengths: Personalble, he's [Eugene Stoelk] been doing this a long time. He and his wife dealt with infertility. He was honest about everything. Kept costs down compared to other clinics. Weaknesses: he is a one man show. His process isn't for everyone. Equipment isn't latest and greatest...Best nursing staff! The we're always on top of everything. I didn't feel like I was another I number and they actually cared about me
How was your experience with Eugene Stoelk at Northwest Fertility Center?
He is a one man show, does everything himself and not a factory. No he doesn't have the latest and greatest machines, but he also doesn't charge an arm and a leg for ivf. I appreciated the time he took to explain things to me. I appreciated that he answered my questions directly rather than having me deal with a nurse.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
He's not for everyone, just like other clinics aren't for everyone. Find one that is a best fit for yourself.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
He called me personally for all test results. Recognized me and my spouse when we came in, referred to past scenarios without having to read up on notes etc
Describe your experience with the nursing staff at Northwest Fertility Center.
Best nursing staff! The we're always on top of everything. I didn't feel like I was another I number and they actually cared about me
Describe your experience with Northwest Fertility Center.
Strengths: Personalble, he's been doing this a long time. He and his wife dealt with infertility. He was honest about everything. Kept costs down compared to other clinics. Weaknesses: he is a one man show. His process isn't for everyone. Equipment isn't latest and greatest
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
15k
8
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2015, Successful
NPS
10
NPS
10
Age 31 - 34
1 IVF
1 Egg Freezing
Endometriosis
Tubal Blockage
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
I am, always addressed by first name (spouse too). Know who you are every time you call on the phone without referencing the system or a file. Can talk to Doctor [Stoelk] when you call or receive a call back within an hour at most. Have doctor's personal cell number...We rarely saw a nurse, as all appointments were with Dr. Stoelk.... Always on a first name basis, ready to see you when you arrived, so professional, personal, and friendly!...We did see a nurse on embryo transfer days - she assists Dr. Stoelk with the procedure.
If going in for a blood draw, or to pick up meds, we'd see his medical assistants, and they were amazing. Always on a first name basis, ready to see you when you arrived, so professional, personal, and friendly! We did see a nurse on embryo transfer days - she assists Dr. Stoelk with the procedure. She too is very kind and professional!!...Scheduling appointments...So easy! Got in quickly/easily, even same day if needed. They work early mornings and weekends too!
How was your experience with Eugene Stoelk at Northwest Fertility Center?
We rarely saw a nurse, as all appointments were with Dr. Stoelk. If going in for a blood draw, or to pick up meds, we'd see his medical assistants, and they were amazing. Always on a first name basis, ready to see you when you arrived, so professional, personal, and friendly! We did see a nurse on embryo transfer days - she assists Dr. Stoelk with the procedure. She too is very kind and professional!!
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
Small clinic, only ever one other couple there at same time I am, always addressed by first name (spouse too). Know who you are every time you call on the phone without referencing the system or a file. Can talk to Doctor when you call or receive a call back within an hour at most. Have doctor's personal cell number.
Describe your experience with the nursing staff at Northwest Fertility Center.
We rarely saw a nurse, as all appointments were with Dr. Stoelk. If going in for a blood draw, or to pick up meds, we'd see his medical assistants, and they were amazing. Always on a first name basis, ready to see you when you arrived, so professional, personal, and friendly! We did see a nurse on embryo transfer days - she assists Dr. Stoelk with the procedure. She too is very kind and professional!!
Describe your experience with Northwest Fertility Center.
Scheduling appointments...So easy! Got in quickly/easily, even same day if needed. They work early mornings and weekends too!
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
10
Age 36
1 IVF
Tubal Blockage
European
Income $100K - $199K
Consultant
Strongly Recommends
Strongly Recommends
Successful
DR Stoelk: At our first meeting he was so clear and open and understanding, I couldn't believe it. All the other docs I met with treated me like a science experiment or continued to point out all the things I had "wrong" with me. But DR Stoelk was confident and realistic. He took the time at the intake meeting to go through the whole IVF procedure, risks, costs, timeline, etc. He asked questions to make sure I understood and was responsive to my concerns. Best of all, he actually communicated that he CARED about me as a person first and a patient second. And that didn't stop after the first meeting. That care continued through our whole cycle. The excellent thing was that he was always the one doing all my procedures and ultrasounds. No rotating ultrasound tech, no waiting for phone calls, he was right there all the time, helping me through till the very end.
Friendly faces: Every person in that office is happy to see you and happy to be helping. It is a small team, so you will never wonder what new face you may see. The same 2 people did all my blood draws, picked up the phone when I called, helped me with scheduling and questions. During a time when so much is chaos and you feel really out of control, I can't express to you how comforting it is to personally know your whole care team and know they honestly care about you and your results.
How was your experience with Eugene Stoelk at Northwest Fertility Center?
DR Stoelk: At our first meeting he was so clear and open and understanding, I couldn't believe it. All the other docs I met with treated me like a science experiment or continued to point out all the things I had "wrong" with me. But DR Stoelk was confident and realistic. He took the time at the intake meeting to go through the whole IVF procedure, risks, costs, timeline, etc. He asked questions to make sure I understood and was responsive to my concerns. Best of all, he actually communicated that he CARED about me as a person first and a patient second. And that didn't stop after the first meeting. That care continued through our whole cycle. The excellent thing was that he was always the one doing all my procedures and ultrasounds. No rotating ultrasound tech, no waiting for phone calls, he was right there all the time, helping me through till the very end.
What's one piece of advice would you give a prospective patient of Eugene Stoelk at Northwest Fertility Center?
Be clear of what you want and let him know what your fears are. He will help talk you through all outcomes and give you realistic expectations.
During treatment, were you treated like a number or a human with Eugene Stoelk at Northwest Fertility Center?
Friendly faces: Every person in that office is happy to see you and happy to be helping. It is a small team, so you will never wonder what new face you may see. The same 2 people did all my blood draws, picked up the phone when I called, helped me with scheduling and questions. During a time when so much is chaos and you feel really out of control, I can't express to you how comforting it is to personally know your whole care team and know they honestly care about you and your results.
Describe the protocols Eugene Stoelk used in your cycles at Northwest Fertility Center and their degree of success.
If I am able to come back in and edit this review I will input the info when I get home to my med records for details.
Describe your experience with the nursing staff at Northwest Fertility Center.
Responsive, friendly, intimate: That was my first impression of their office. The office team was expecting me and in that first appointment (and every, seriously every, appointment thereafter) I never waited more than 5 minutes to get into the exam room.
Describe your experience with Northwest Fertility Center.
Exams/Procedures: Wow, IVF is a tough road in the best of circumstances. If you add anything out of the box...it gets pretty dramatic pretty fast. I will always admire the team at Northwest Fertility Center for the challenge I presented them on my egg retrieval day. When faced with a less than perfect situation, DR Stoelk and his team jumped to action to change the game plan to ensure that we retrieved as many eggs as we could. All the while helping calm a terrified woman (me) that I was in confident and experienced hands. I can't imagine any other DR responding as well as DR Stoelk did. It is truly due to his expertise that we were able to capture 5 little eggs. Cost: Fertility treatment is expensive; really really really expensive. Northwest Fertility Center has a dedicated team member who can help you with finances and options. We were certainly mindful of the cost...but like the outcome...don't let that be your only determining factor. I will say that the way that Northwest Fertility Center bundles their meds and exams it is one of the most affordable clinics in town. Outcome: You can access all the statistics you want about all the clinics in town. But honestly that only tells half of the story. In my opinion, when it comes right down to it, going through any fertility treatment is going to be a gamble at best. Whether a clinic has a 60% positive response rate or a 40% rate...it is all still a huge margin for undesired outcomes. So in choosing my clinic I had to go deeper. I asked myself...who do I want to spend the next 3 months of my life with? Who do I want to come and see almost daily? Who do I trust is going to have MY best interest in mind? Who is going to care about me and what I am going through? Who actually cares about helping me build a family? None of those answers are in a data base somewhere. You have to assess them on your own. I earnestly feel that regardless of my outcome my review of this team would be the exact same.
Describe the costs associated with your care under Eugene Stoelk at Northwest Fertility Center.
All said and done (meds included) it was around 12-13,000 a full fresh cycle and transfer.
10
Doctor
Eugene Stoelk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Northwest Fertility Center
Portland
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5