Northwestern Fertility & Reproductive Medicine

12 doctors work here

Rated 8
Strongly recommend: 57%Neutral: 24%Don't recommend: 19%8
57% strongly recommend
114 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.2
8.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.1
7.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,819
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication
12 doctors work here
8
Average Doctor Score
Magdy Milad
Northwestern Fertility & Reproductive Medicine
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Edmond Confino
Northwestern Fertility & Reproductive Medicine
83% strongly recommend
6 Reviews
Rated 9.5
Strongly recommend: 83%Neutral: 17%9.5
Kara Goldman
Northwestern Fertility & Reproductive Medicine
91% strongly recommend
7 Reviews
Rated 9.2
Strongly recommend: 91%Don't recommend: 9%9.2
Tarun Jain
Northwestern Fertility & Reproductive Medicine
63% strongly recommend
23 Reviews
Rated 8.8
Strongly recommend: 63%Neutral: 26%Don't recommend: 11%8.8
Eve Feinberg
Northwestern Fertility & Reproductive Medicine
68% strongly recommend
50 Reviews
Rated 8.7
Strongly recommend: 68%Neutral: 21%Don't recommend: 11%8.7
Ralph Kazer
Northwestern Fertility & Reproductive Medicine
67% strongly recommend
6 Reviews
Rated 8.7
Strongly recommend: 67%Neutral: 17%Don't recommend: 17%8.7
Helen Kim
Northwestern Fertility & Reproductive Medicine
62% strongly recommend
11 Reviews
Rated 8.6
Strongly recommend: 62%Neutral: 31%Don't recommend: 7%8.6
Lia Bernardi
Northwestern Fertility & Reproductive Medicine
63% strongly recommend
10 Reviews
Rated 7.3
Strongly recommend: 63%Don't recommend: 37%7.3
Christina E. Boots
Northwestern Fertility & Reproductive Medicine
51% strongly recommend
11 Reviews
Rated 6.6
Strongly recommend: 51%Neutral: 18%Don't recommend: 31%6.6
Randall Barnes
Northwestern Fertility & Reproductive Medicine
41% strongly recommend
8 Reviews
Rated 6.5
Strongly recommend: 41%Neutral: 24%Don't recommend: 35%6.5
Mary Ellen Pavone
Northwestern Fertility & Reproductive Medicine
32% strongly recommend
11 Reviews
Rated 4.5
Strongly recommend: 32%Neutral: 13%Don't recommend: 55%4.5
Serdar Bulun
Northwestern Fertility & Reproductive Medicine
strongly recommend
0 Reviews
Rated
Show 8 more

This clinic has 3 offices

Chicago
259 E. Erie St
Chicago, IL 60611
312-695-7269
Highland Park
600 Central Ave
Highland Park, IL 60035
847.535.8700
Oakbrook Terrace
2 Trans Am Plaza
Oakbrook Terrace, IL 60181
630-545-3766
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63 patient reviews filtered by:

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2016, Successful
10
10
Age 29
3 Fertility Medications
PCOS
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I spent much more time with the nurses than with Dr. Barnes, but I felt like he was always friendly and helpful and knew what he was talking about. He laid out short- and long-term plans for treatment, so I knew what to expect...I believe I took letrazole with a shot each time- the plan was to do this for 3 cycles and then continue but with IUI added. We got pregnant the third time around.
It really was just that sometimes the nurses [at Northwestern] didn't know where I was at in a cycle or gave me conflicting information about say, how many treatments I had left until I moved on to IUI. We were always able to sort it out through MyChart though...The clinic was really beautiful and serene, and there was an order to it that made me feel like they had done this many times before (in a good way).
How was your experience with Randall Barnes at Northwestern Fertility & Reproductive Medicine?
I spent much more time with the nurses than with Dr. Barnes, but I felt like he was always friendly and helpful and knew what he was talking about. He laid out short- and long-term plans for treatment, so I knew what to expect.
What's one piece of advice would you give a prospective patient of Randall Barnes at Northwestern Fertility & Reproductive Medicine?
You might get pregnant sooner than you expect!
During treatment, were you treated like a number or a human with Randall Barnes at Northwestern Fertility & Reproductive Medicine?
Sometimes nurses didn't seem to know where I was at on the schedule
Describe the protocols Randall Barnes used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
I believe I took letrazole with a shot each time- the plan was to do this for 3 cycles and then continue but with IUI added. We got pregnant the third time around.
Describe your experience with the nursing staff at Northwestern Fertility & Reproductive Medicine.
They were incredibly sweet and kind, but I found that sometimes they gave information that conflicted with what Dr. Barnes or other nurses had said.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
The clinic was really beautiful and serene, and there was an order to it that made me feel like they had done this many times before (in a good way).
Describe the costs associated with your care under Randall Barnes at Northwestern Fertility & Reproductive Medicine.
I don't remember
What specific things went wrong at Northwestern Fertility & Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Northwestern Fertility & Reproductive Medicine.
It really was just that sometimes the nurses didn't know where I was at in a cycle or gave me conflicting information about say, how many treatments I had left until I moved on to IUI. We were always able to sort it out through MyChart though.
10
Doctor
Randall Barnes
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Successful
10
10
1 IUI
Donor Sperm
Ashkenazi Jewish
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Ask questions and be prepared to hear the truth. He [Dr. Edmond Confino] told me that if I was unable to become pregnant in three months that there was a problem. I listened to everything he told me to do and felt comfortable with out three month plan of IUI with and without drugs. I got pregnant at 39 after the first IUI...As a single woman wanting to have a child, he was supportive and nonjudgmental. He explained his plan for my age of 39 and we agreed on a time schedule. I felt he was honest with me and that I was in great hands.
Ask questions and be prepared to hear the truth. He [Dr. Edmond Confino] told me that if I was unable to become pregnant in three months that there was a problem. I listened to everything he told me to do and felt comfortable with out three month plan of IUI with and without drugs. I got pregnant at 39 after the first IUI...As a single woman wanting to have a child, he was supportive and nonjudgmental. He explained his plan for my age of 39 and we agreed on a time schedule. I felt he was honest with me and that I was in great hands.
How was your experience with Edmond Confino at Northwestern Fertility & Reproductive Medicine?
Dr. Confino has been doing this a long time and is very well respected in his field. As a single woman wanting to have a child, he was supportive and nonjudgmental. He explained his plan for my age of 39 and we agreed on a time schedule. I felt he was honest with me and that I was in great hands.
What's one piece of advice would you give a prospective patient of Edmond Confino at Northwestern Fertility & Reproductive Medicine?
Ask questions and be prepared to hear the truth. He told me that if I was unable to become pregnant in three months that there was a problem. I listened to everything he told me to do and felt comfortable with out three month plan of IUI with and without drugs. I got pregnant at 39 after the first IUI
During treatment, were you treated like a number or a human with Edmond Confino at Northwestern Fertility & Reproductive Medicine?
He was very caring and really wonderful. He was very blunt about my age and the likelihood of a pregnancy. I felt like I was in great hands from the start.
Describe the protocols Edmond Confino used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
It was 16 years ago but I do remember a little bit. As I was only allowed to purchase four vials of donor sperm from the donor I selected, I wanted to follow all the rules. The plan was to do one insemination with without drugs, one month with clomid and then two the last month with clomid or another drug. I went in for an ultrasound on day ?, had an injection of profasi and came back a day or two later for the IUI. I went on to have a perfect pregnancy and healthy baby
Describe your experience with the nursing staff at Northwestern Fertility & Reproductive Medicine.
I just remember all the nurses being very nice.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
I am a big fan of Northwestern and think the clinic was well run and would recommend them.
Describe the costs associated with your care under Edmond Confino at Northwestern Fertility & Reproductive Medicine.
It was in 2000 but my GUESS is that the consults, ultrasound and IUI were around $4500
10
Doctor
Edmond Confino
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
8
10
Age 30 - 31
2 IVF
Endometriosis
Male Factor
European
Income $50K - $99K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
I had to go through two Ivf cycles [with Dr. Feinberg], both unsuccessful ( because of mine and my husband's complicated fertility issues). I don't know if she did her best. Most of the times, our only way of communication was through an app. Maybe if I have had to see her more often, I would've been more confident. Anyway, she treated me with compassion. She is a good doctor, knowing what she has to do. And I would recommend her to my friends.
NW is probably the biggest hospital/ clinic in Chicago area, and all the staff is high level. Every time I've been there during the last year, I received good and warm experience. The staff was always nice, and all the procedures I've undergone were delicate and less stressful...I had to go through two Ivf cycles [with Dr. Feinberg], both unsuccessful ( because of mine and my husband's complicated fertility issues). I don't know if she did her best. Most of the times, our only way of communication was through an app.
How was your experience with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
I chose dr. Feinberg because of a friend who rescued to have two successful pregnancies with IVF treatment. I had to go through two Ivf cycles, both unsuccessful ( because of mine and my husband's complicated fertility issues). I don't know if she did her best. Most of the times, our only way of communication was through an app. Maybe if I have had to see her more often, I would've been more confident. Anyway, she treated me with compassion. She is a good doctor, knowing what she has to do. And I would recommend her to my friends.
What's one piece of advice would you give a prospective patient of Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
Ask as many questions as you need. Get all the tests done.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
NW is probably the biggest hospital/ clinic in Chicago area, and all the staff is high level. Every time I've been there during the last year, I received good and warm experience. The staff was always nice, and all the procedures I've undergone were delicate and less stressful.
Describe the costs associated with your care under Eve Feinberg at Northwestern Fertility & Reproductive Medicine.
My healt insurance covered the expenses
8
Doctor
Eve Feinberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
9
9
Age 33
1 Fertility Medications
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
We have only just begin working with Eve [Dr. Feinberg], but she has been patient, informative, and responsive to our inquiries. She also referred us to a urologist to address the male infertility issues and worked closely with the urologist to coordinate care...She took the time to sit down with us and explain answers to questions, as well as being responsive to mychart messages in a timely fashion....
The clinic [Northwestern Medicine] is in a busy part of town and parking is expensive, but the office itself is beautiful, all staff are very friendly and professional, and the vibe is overall hopeful...The nurse was also very patient, informative, and responsive to questions/mychart communications promptly...We have only just begin working with Eve [Feinberg] , but she has been patient, informative, and responsive to our inquiries. She also referred us to a urologist to address the male infertility issues and worked closely with the urologist to coordinate care.
How was your experience with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
We have only just begin working with Eve, but she has been patient, informative, and responsive to our inquiries. She also referred us to a urologist to address the male infertility issues and worked closely with the urologist to coordinate care.
What's one piece of advice would you give a prospective patient of Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
Ask lots of questions.
During treatment, were you treated like a number or a human with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
She took the time to sit down with us and explain answers to questions, as well as being responsive to mychart messages in a timely fashion.
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine.
The nurse was also very patient, informative, and responsive to questions/mychart communications promptly.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
The clinic is in a busy part of town and parking is expensive, but the office itself is beautiful, all staff are very friendly and professional, and the vibe is overall hopeful.
Describe the costs associated with your care under Eve Feinberg at Northwestern Fertility & Reproductive Medicine.
our insurance does not cover infertility treatment, so we are in the process of switching coverage to be able to get the treatment
9
Doctor
Eve Feinberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
7
10
Age 34
2 IVF
Male Factor
PCOS
European
Income $100K - $199K
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
...he [Dr. Confino] diagnosed me with PCOS, which I thought I had for about a year, and then when I saw another doctor at Northwestern I found I never actually had it...He has a wonderful reputation but due to his accent I couldn't understand a lot of what he was saying, especially on the telephone...Make sure his nurse is there so she can repeat anything that you didn't understand...
Northwestern didn't have the long lines in the morning that FCI had, which I know friends described as more of a cattle call. Since they moved to a new office everything had been great...My insurance was very good and covered a good portion of expenses related to IVF...[nurse] Joyce was always compassionate when we received negative results, and remembered my husband and I specifically when a year later we achieved positive results....
How was your experience with Edmond Confino at Northwestern Fertility & Reproductive Medicine?
He has a wonderful reputation but due to his accent I couldn't understand a lot of what he was saying, especially on the telephone.
What's one piece of advice would you give a prospective patient of Edmond Confino at Northwestern Fertility & Reproductive Medicine?
Make sure his nurse is there so she can repeat anything that you didn't understand.
During treatment, were you treated like a number or a human with Edmond Confino at Northwestern Fertility & Reproductive Medicine?
he diagnosed me with PCOS, which I thought I had for about a year, and then when I saw another doctor at Northwestern I found I never actually had it.
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Joyce)
Joyce was always compassionate when we received negative results, and remembered my husband and I specifically when a year later we achieved positive results.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Northwestern didn't have the long lines in the morning that FCI had, which I know friends described as more of a cattle call. Since they moved to a new office everything had been great.
Describe the costs associated with your care under Edmond Confino at Northwestern Fertility & Reproductive Medicine.
My insurance was very good and covered a good portion of expenses related to IVF.
7
Doctor
Edmond Confino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unsuccessful
7
9
Age 39
3 IUI
2 IVF
Poor Egg Quality
Other
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Feinberg was friendly and very upfront with treatment and what could be the cause of my infertility. She wanted to do testing to figure the cause. She listen to my question and give me input of risks.... I felt Dr. Feinberg cared, she did explained but I wish she could have given me more attention.... The clinic [Northwestern Medicine] was clean and very modern with up to date equipment.... They [the nurses] were organized and helpful in making sure your had follow-up appointments....
The clinic [Northwestern Medicine] was clean and very modern with up to date equipment.... They [the nurses] were organized and helpful in making sure your had follow-up appointments.... Dr. Feinberg was friendly and very upfront with treatment and what could be the cause of my infertility. She wanted to do testing to figure the cause. She listen to my question and give me input of risks.... I felt Dr. Feinberg cared, she did explained but I wish she could have given me more attention
How was your experience with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
Dr. Feinberg was friendly and very upfront with treatment and what could be the cause of my infertility. She wanted to do testing to figure the cause. She listen to my question and give me input of risks.
What's one piece of advice would you give a prospective patient of Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
Be ready to go hard. She really is understanding.
During treatment, were you treated like a number or a human with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
I felt Dr. Feinberg cared, she did explained but I wish she could have given me more attention.
Describe the protocols Eve Feinberg used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
I used progesterone, estradiol and prenatal vitamins for both FET.
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine.
They were organized and helpful in making sure your had follow-up appointments.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
The clinic was clean and very modern with up to date equipment.
Describe the costs associated with your care under Eve Feinberg at Northwestern Fertility & Reproductive Medicine.
$2000 for out of pocket expenses.
Describe Eve Feinberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Fertility & Reproductive Medicine.
She agreed to transfer 2.
7
Doctor
Eve Feinberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Successful
10
10
Age 30
2 IUI
Anovulation
Ashkenazi Jewish
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Confino is...] Extremely warm and kind. when things were not clear he made sure to call me himself and spent 45 minutes on the phone with me...Dr Confino is one of the warmest and kindest doctors. He is very personable and has a hilarious sense of humor. During difficult times it was such an asset to have a doctor like him...
My only criticism of the [Northwestern Med] clinic which I told them as well was that I felt like I felll through the cracks one weekend. You don't have a nurse who is reviewing your file and is in charge of you. . They said they were working towards a system like that...Be assertive and ask questions as you are seen by the nurses routinely and they don't always explain the whole picture...
How was your experience with Edmond Confino at Northwestern Fertility & Reproductive Medicine?
Dr Confino is one of the warmest and kindest doctors. He is very personable and has a hilarious sense of humor. During difficult times it was such an asset to have a doctor like him
What's one piece of advice would you give a prospective patient of Edmond Confino at Northwestern Fertility & Reproductive Medicine?
Be assertive and ask questions as you are seen by the nurses routinely and they don't always explain the whole picture
During treatment, were you treated like a number or a human with Edmond Confino at Northwestern Fertility & Reproductive Medicine?
Extremely warm and kind. when things were not clear he made sure to call me himself and spent 45 minutes on the phone with me
Describe your experience with the nursing staff at Northwestern Fertility & Reproductive Medicine.
My only criticism of the clinic which I told them as well was that I felt like I felll through the cracks one weekend. You don't have a nurse who is reviewing your file and is in charge of you. . They said they were working towards a system like that
10
Doctor
Edmond Confino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2014, Successful
10
10
Age 28 - 31
1 IUI
1 IVF
1 Egg Freezing
Anovulation
Unexplained
European
Income $500K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Kazer was hands on and as invested in getting me pregnant as I was. Dr Kazer always took the time to talk to me in person or on the phone about my treatment. While being very upfront with medicine and its statistics he remained a my cheerleader as well. He was always warm, and when he could add humor to the situation he never hesitated.
Dr Kazer [at Northwestern Fertility] was hands on and as invested in getting me pregnant as I was. Dr Kazer always took the time to talk to me in person or on the phone about my treatment. While being very upfront with medicine and its statistics he remained a my cheerleader as well. He was always warm, and when he could add humor to the situation he never hesitated.
How was your experience with Ralph Kazer at Northwestern Fertility & Reproductive Medicine?
Dr Kazer was hands on and as invested in getting me pregnant as I was. Dr Kazer always took the time to talk to me in person or on the phone about my treatment. While being very upfront with medicine and its statistics he remained a my cheerleader as well. He was always warm, and when he could add humor to the situation he never hesitated.
What's one piece of advice would you give a prospective patient of Ralph Kazer at Northwestern Fertility & Reproductive Medicine?
Totally trust him. He knows what he is doing.
During treatment, were you treated like a number or a human with Ralph Kazer at Northwestern Fertility & Reproductive Medicine?
Dr Kazer was very upfront medically while being very caring compassionate and funny.
Describe your experience with the nursing staff at Northwestern Fertility & Reproductive Medicine.
They always asked you to call them anytime to talk about anything.
10
Doctor
Ralph Kazer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2012, Successful
10
10
Age 40 - 41
3 IVF
Male Factor
Unexplained
Prefer not to answer
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Ralph Kazer] cares but doesn't sugar coat anything which I like...He is blunt and truthful. He is also caring and compassionate. He lets you know factually how likely pregnancy is and doesn't give any false hopes. I am happy he was my doctor. He was extremely helpful...I had to do injections anf daily blood draws then use progesterone to keep levels high
He [Dr. Ralph Kazer] cares but doesn't sugar coat anything which I like...He is blunt and truthful. He is also caring and compassionate. He lets you know factually how likely pregnancy is and doesn't give any false hopes. I am happy he was my doctor. He was extremely helpful...I had to do injections anf daily blood draws then use progesterone to keep levels high
How was your experience with Ralph Kazer at Northwestern Fertility & Reproductive Medicine?
He is blunt and truthful. He is also caring and compassionate. He lets you know factually how likely pregnancy is and doesn't give any false hopes. I am happy he was my doctor. He was extremely helpful
What's one piece of advice would you give a prospective patient of Ralph Kazer at Northwestern Fertility & Reproductive Medicine?
Ask as many questions as you. Red to feel comfortable about the process
During treatment, were you treated like a number or a human with Ralph Kazer at Northwestern Fertility & Reproductive Medicine?
He cares but doesn't sugar coat anything which I like
Describe the protocols Ralph Kazer used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
I had to do injections anf daily blood draws then use progesterone to keep levels high
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Very nice clean and helpful staff
10
Doctor
Ralph Kazer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2010 - 2011, Successful
10
10
Age 40 - 41
IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My friend recommend Dr. Confino after she had been through many fertility treatments. Dr. Confino and staff were wonderful. I could not be happy with my care....Dr. Confino was kind and caring. He is extremely knowledgeable.
My friend recommend Dr. Confino [at Northwestern] after she had been through many fertility treatments. Dr. Confino and staff were wonderful. I could not be happy with my care....Dr. Confino was kind and caring. He is extremely knowledgeable.
How was your experience with Edmond Confino at Northwestern Fertility & Reproductive Medicine?
Dr. Confino was kind and caring. He is extremely knowleable.
What's one piece of advice would you give a prospective patient of Edmond Confino at Northwestern Fertility & Reproductive Medicine?
He is very funny. During my egg transfer(I was a little stress out) he made everyone in the room laugh.
During treatment, were you treated like a number or a human with Edmond Confino at Northwestern Fertility & Reproductive Medicine?
My friend recommend Dr. Confino after she had been through many fertility treatments. Dr. Confino and staff were wonderful. I could not be happy with my care.
Describe your experience with the nursing staff at Northwestern Fertility & Reproductive Medicine.
They explained everything very well and answered all my questions
10
Doctor
Edmond Confino
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unknown Success
10
10
Age 34
3 Embryo Freezing
Surrogacy
European
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Eve Feinberg] is wonderful and warm - she remembered us personally, our journey, and always kept our specific goals as the focus...We loved her. She is extremely skilled and communicates well. I got OHSS, and she was calm and handled it in a way that kept me from panicking. We had a wonderful experience, even though IVF was hard, and she was always available for a visit or call when I needed...Ask questions when you have them - she’ll answer them!...always felt warmly welcomed. Plus, they really run on time!...with one exception: Melissa, a nurse practitioner who often spoke before thinking or being fully aware of a situation, which led to more than one stressful situation)
Claire [nurse at Northwestern Medicine] was so wonderful, reassuring, and enthusiastic. The entire nursing staff was fantastic (with one exception: Melissa, a nurse practitioner who often spoke before thinking or being fully aware of a situation, which led to more than one stressful situation)...Melissa often didn’t seem to know what was going on and provided bad information that conflicted with what others said or conflicted with my chart relating to embryo freezing process, medications, and post-retrieval care...Organized, quiet, clean, friendly desk staff, easy scheduling, not a crazy waiting room, easy parking. The only downside of being treated in the suburbs is having to go into the city for weekend monitoring, which is a very different experience, and for retrievals themselves. But we lived our clinic and always felt warmly welcomed. Plus, they really run on time!
How was your experience with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
We loved her. She is extremely skilled and communicates well. I got OHSS, and she was calm and handled it in a way that kept me from panicking. We had a wonderful experience, even though IVF was hard, and she was always available for a visit or call when I needed.
What's one piece of advice would you give a prospective patient of Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
Ask questions when you have them - she’ll answer them!
During treatment, were you treated like a number or a human with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
She is wonderful and warm - she remembered us personally, our journey, and always kept our specific goals as the focus
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Claire!)
Claire was so wonderful, reassuring, and enthusiastic. The entire nursing staff was fantastic (with one exception: Melissa, a nurse practitioner who often spoke before thinking or being fully aware of a situation, which led to more than one stressful situation)
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Organized, quiet, clean, friendly desk staff, easy scheduling, not a crazy waiting room, easy parking. The only downside of being treated in the suburbs is having to go into the city for weekend monitoring, which is a very different experience, and for retrievals themselves. But we lived our clinic and always felt warmly welcomed. Plus, they really run on time!
Describe the costs associated with your care under Eve Feinberg at Northwestern Fertility & Reproductive Medicine.
Insurance covered my care
What specific things went wrong at Northwestern Fertility & Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Northwestern Fertility & Reproductive Medicine.
Melissa often didn’t seem to know what was going on and provided bad information that conflicted with what others said or conflicted with my chart relating to embryo freezing process, medications, and post-retrieval care
10
Doctor
Eve Feinberg
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Unknown Success
9
9
Age 33 - 34
3 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Every appointment with Dr. Boots was very informative. She has a calming nature to her that helped us feel comfortable when she diagnosed me. She likes to draw pictures to help explain the diagnosis as well as the treatment options...[she has] a policy to prefer single embryo transfer depending on the situation...She is very knowledgeable and caring
The nursing staff [of Northwestern Fertility & Reproductive Medicine] is very informative and quick to respond to calls and messages...I’m the world of fertility clinics it is hard to not just feel like a number but I feel this clinic does a good job individualizing each patients care. It’s a busy practice and the system they have in place for morning monitoring and procedures is very thorough
How was your experience with Christina E. Boots at Northwestern Fertility & Reproductive Medicine?
She is very knowledgeable and caring . Every appointment with Dr. Boots was very informative. She has a calming nature to her that helped us feel comfortable when she diagnosed me. She likes to draw pictures to help explain the diagnosis as well as the treatment options. I always left appointments with her feeling very hopeful.
During treatment, were you treated like a number or a human with Christina E. Boots at Northwestern Fertility & Reproductive Medicine?
Dr boots it’s very kind and takes time to explain every step and treatment options
Describe the protocols Christina E. Boots used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
The treatments and protocols are very straightforward and all researched based
Describe your experience with the nursing staff at Northwestern Fertility & Reproductive Medicine.
The nursing staff is very informative and quick to respond to calls and messages.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
I’m the world of fertility clinics it is hard to not just feel like a number but I feel this clinic does a good job individualizing each patients care. It’s a busy practice and the system they have in place for morning monitoring and procedures is very thorough
Describe the costs associated with your care under Christina E. Boots at Northwestern Fertility & Reproductive Medicine.
The high cost has nothing to do with the clinic but the lack of insurance coverage.
Describe Christina E. Boots's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Fertility & Reproductive Medicine.
The doctor and clinic together have a policy to prefer single embryo transfer depending on the situation
9
Doctor
Christina E. Boots
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
9
Age 28
Poor Egg Quality
Uterine Fibroids
Other
Black or African-American
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Doctor Jared was awesome I felt 100% comfortable with him and my treatment plans. He went over all my test results with me & my partner.he explain the treatment we would do like first I start on the clomid pill then do ultrasounds & blood draws to track my hormones. ... I felt like a human, he answered all my question & concerns ...
My nursing staff was amazing [at Northwestern Medicine], Claire the RN Nurse answered all my questions soon as possible. She explain & answered my questions about my treatment plan also testing had to do. ... They have amazing compassion towards their patients. I haven’t seen anything of their weakness. They are good on about patients treatments, & response very quickly about questions that the patients have.
How was your experience with Jared Robins at Northwestern Fertility & Reproductive Medicine?
Doctor Jared was awesome I felt 100% comfortable with him and my treatment plans. He went over all my test results with me & my partner.he explain the treatment we would do like first I start on the clomid pill then do ultrasounds & blood draws to track my hormones.
What's one piece of advice would you give a prospective patient of Jared Robins at Northwestern Fertility & Reproductive Medicine?
Don’t be afraid to ask questions and do retest on anything that doesn’t sound right.
During treatment, were you treated like a number or a human with Jared Robins at Northwestern Fertility & Reproductive Medicine?
I felt like a human, he answered all my question & concerns
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Claire )
My nursing staff was amazing, Claire the RN Nurse answered all my questions soon as possible. She explain & answered my questions about my treatment plan also testing had to do.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
They have amazing compassion towards their patients. I haven’t seen anything of their weakness. They are good on about patients treatments, & response very quickly about questions that the patients have.
Describe the costs associated with your care under Jared Robins at Northwestern Fertility & Reproductive Medicine.
My insurance covered everything except my medications & IUI procedure so we decided to do clomid with the injection with time intercourses
10
Doctor
Jared Robins
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources