Northwestern Fertility & Reproductive Medicine

13 doctors work here

Rated 7.9
Strongly recommend: 55%Neutral: 27%Don't recommend: 19%7.9
55% strongly recommend
111 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.3
8.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.1
7.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,819
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication
13 doctors work here
7.9
Average Doctor Score
Magdy Milad
Northwestern Fertility & Reproductive Medicine
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Edmond Confino
Northwestern Fertility & Reproductive Medicine
83% strongly recommend
6 Reviews
Rated 9.5
Strongly recommend: 83%Neutral: 17%9.5
Kara Goldman
Northwestern Fertility & Reproductive Medicine
91% strongly recommend
7 Reviews
Rated 9.2
Strongly recommend: 91%Don't recommend: 9%9.2
Tarun Jain
Northwestern Fertility & Reproductive Medicine
63% strongly recommend
23 Reviews
Rated 8.8
Strongly recommend: 63%Neutral: 26%Don't recommend: 11%8.8
Eve Feinberg
Northwestern Fertility & Reproductive Medicine
68% strongly recommend
50 Reviews
Rated 8.7
Strongly recommend: 68%Neutral: 21%Don't recommend: 11%8.7
Ralph Kazer
Northwestern Fertility & Reproductive Medicine
67% strongly recommend
6 Reviews
Rated 8.7
Strongly recommend: 67%Neutral: 17%Don't recommend: 17%8.7
Helen Kim
Northwestern Fertility & Reproductive Medicine
29% strongly recommend
10 Reviews
Rated 7.9
Strongly recommend: 29%Neutral: 68%Don't recommend: 3%7.9
Lia Bernardi
Northwestern Fertility & Reproductive Medicine
63% strongly recommend
10 Reviews
Rated 7.3
Strongly recommend: 63%Don't recommend: 37%7.3
Jared Robins
Northwestern Fertility & Reproductive Medicine
38% strongly recommend
10 Reviews
Rated 6.7
Strongly recommend: 38%Neutral: 32%Don't recommend: 29%6.7
Randall Barnes
Northwestern Fertility & Reproductive Medicine
41% strongly recommend
8 Reviews
Rated 6.5
Strongly recommend: 41%Neutral: 24%Don't recommend: 35%6.5
Christina E. Boots
Northwestern Fertility & Reproductive Medicine
44% strongly recommend
9 Reviews
Rated 6.4
Strongly recommend: 44%Neutral: 22%Don't recommend: 33%6.4
Mary Ellen Pavone
Northwestern Fertility & Reproductive Medicine
32% strongly recommend
11 Reviews
Rated 4.5
Strongly recommend: 32%Neutral: 13%Don't recommend: 55%4.5
Serdar Bulun
Northwestern Fertility & Reproductive Medicine
strongly recommend
0 Reviews
Rated
Show 9 more

This clinic has 3 offices

Chicago
259 E. Erie St
Chicago, IL 60611
312-695-7269
Highland Park
600 Central Ave
Highland Park, IL 60035
847.535.8700
Oakbrook Terrace
2 Trans Am Plaza
Oakbrook Terrace, IL 60181
630-545-3766
Show 1 more

111 patient reviews

2011 - 2012, Successful
10
10
Age 40 - 41
3 IVF
Male Factor
Unexplained
Prefer not to answer
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Ralph Kazer] cares but doesn't sugar coat anything which I like...He is blunt and truthful. He is also caring and compassionate. He lets you know factually how likely pregnancy is and doesn't give any false hopes. I am happy he was my doctor. He was extremely helpful...I had to do injections anf daily blood draws then use progesterone to keep levels high
He [Dr. Ralph Kazer] cares but doesn't sugar coat anything which I like...He is blunt and truthful. He is also caring and compassionate. He lets you know factually how likely pregnancy is and doesn't give any false hopes. I am happy he was my doctor. He was extremely helpful...I had to do injections anf daily blood draws then use progesterone to keep levels high
How was your experience with Ralph Kazer at Northwestern Fertility & Reproductive Medicine?
He is blunt and truthful. He is also caring and compassionate. He lets you know factually how likely pregnancy is and doesn't give any false hopes. I am happy he was my doctor. He was extremely helpful
What's one piece of advice would you give a prospective patient of Ralph Kazer at Northwestern Fertility & Reproductive Medicine?
Ask as many questions as you. Red to feel comfortable about the process
During treatment, were you treated like a number or a human with Ralph Kazer at Northwestern Fertility & Reproductive Medicine?
He cares but doesn't sugar coat anything which I like
Describe the protocols Ralph Kazer used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
I had to do injections anf daily blood draws then use progesterone to keep levels high
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Very nice clean and helpful staff
10
Doctor
Ralph Kazer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2010 - 2011, Successful
10
10
Age 40 - 41
IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My friend recommend Dr. Confino after she had been through many fertility treatments. Dr. Confino and staff were wonderful. I could not be happy with my care....Dr. Confino was kind and caring. He is extremely knowledgeable.
My friend recommend Dr. Confino [at Northwestern] after she had been through many fertility treatments. Dr. Confino and staff were wonderful. I could not be happy with my care....Dr. Confino was kind and caring. He is extremely knowledgeable.
How was your experience with Edmond Confino at Northwestern Fertility & Reproductive Medicine?
Dr. Confino was kind and caring. He is extremely knowleable.
What's one piece of advice would you give a prospective patient of Edmond Confino at Northwestern Fertility & Reproductive Medicine?
He is very funny. During my egg transfer(I was a little stress out) he made everyone in the room laugh.
During treatment, were you treated like a number or a human with Edmond Confino at Northwestern Fertility & Reproductive Medicine?
My friend recommend Dr. Confino after she had been through many fertility treatments. Dr. Confino and staff were wonderful. I could not be happy with my care.
Describe your experience with the nursing staff at Northwestern Fertility & Reproductive Medicine.
They explained everything very well and answered all my questions
10
Doctor
Edmond Confino
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Unsuccessful
0
0
Age 35 - 37
3 IUI
5 IVF
Poor Egg Quality
European
Income $200K - $499K
Consultant
2nd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
My husband and I were advised to complete genetic testing of our embryos and paid for the service. Genetic testing never occurred. After the fact, Dr. Boots indicated my embryos were too fragile; however, this was never told to myself or my husband until the mistake was made. Since it did not occur, we were required to re-open an emotional wound and try for the embryo transfer which ultimately was unsuccessful....
Cattle call, had to get there [Northwestern Fertility & Reproductive Medicine] super early, wait in line...Make sure everything is written down and you have a copy...we were advised and paid for our embryos to be tested and this did not occur. All would have been avoided if protocol had been followed. Nowhere in my records does indicate my embryos were not to be genetically tested...I did not receive payment until I found out my embryos were not genetically tested and seeked reimbursement
How was your experience with Christina E. Boots at Northwestern Fertility & Reproductive Medicine?
My husband and I were advised to complete genetic testing of our embryos and paid for the service. Genetic testing never occurred. After the fact, Dr. Boots indicated my embryos were too fragile; however, this was never told to myself or my husband until the mistake was made. Since it did not occur, we were required to re-open an emotional wound and try for the embryo transfer which ultimately was unsuccessful.
What's one piece of advice would you give a prospective patient of Christina E. Boots at Northwestern Fertility & Reproductive Medicine?
Make sure she writes everything down for you and you have a copy. Do not trust her word.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Make sure everything is written down and you have a copy. They do not stick to their word. As mentioned, we were advised and paid for our embryos to be tested and this did not occur. All would have been avoided if protocol had been followed. Nowhere in my records does indicate my embryos were not to be genetically tested, Northwestern chose to blame it on COVID and being behind on reimbursing me on payments made. I did not receive payment until I found out my embryos were not genetically tested and seeked reimbursement. If you try a different fertility, you will immediately see where NW falls short. Save your stress and visit a clinic which cares about its patients.
Describe your experience with your monitoring appointments at Northwestern Fertility & Reproductive Medicine.
Cattle call, had to get there super early, wait in line. COVID hit and they started scheduling appointments which made it easier. Would not be allowed to get lab work at the clinic if I was getting blood draw only which was ridiculous.
Describe the costs associated with your care under Christina E. Boots at Northwestern Fertility & Reproductive Medicine.
IVF - $10K out of pocket plus drugs, FET - $5K out of pocket plus drugs, bloodwork and monitoring. Genetic testing was between $2-3K which never happened. Billing there is a nightmare.
What specific things went wrong at Northwestern Fertility & Reproductive Medicine?
  • Lost paperwork
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Northwestern Fertility & Reproductive Medicine.
My embryos were suppose to be genetically tested and they were not. My husband and I had to go through the process of a FET because of this error. The emotional toll and additional financial burden was not a concern to Northwestern.
0
Doctor
Christina E. Boots
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
0
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unsuccessful
7
N/A
Age 34
1 IUI
Unexplained
Income $100K - $199K
Operations
Only Doc Seen
Neutral
Unsuccessful
Be very up front with what you want to be considered [with Dr. Jared Robins]. If you want full hormone panels regularly you will need to ask up front. If you want to look into complimentary efforts such as diet, acupuncture, supplements you'll need to enlist a separate provider for that...he is very warm, knowledgeable and personable. Over the 8 months of treatment I haven only met with Dr. Robins initially, and then again to proceed with IUI about 4 months in...Progesterone suppositories were advised right away, though no underlying need had been identified. Clomid was then prescribed but not much in the way of a heads up on how it would impact my cycle. The team that prepped in the week leading up to the IUI were extremely helpful. I did an IUI cycle without Clomid, just the trigger shot, as I'm wary of further messing with my cycle.
Be very up front with what you want to be considered [at Northwestern Medicine]. If you want full hormone panels regularly you will need to ask up front. If you want to look into complimentary efforts such as diet, acupuncture, supplements you'll need to enlist a separate provider for that... boasts strong result rates but the practice is so full that there isn't much individualized care...Progesterone suppositories were advised right away, though no underlying need had been identified. Clomid was then prescribed but not much in the way of a heads up on how it would impact my cycle. The team that prepped in the week leading up to the IUI were extremely helpful. I did an IUI cycle without Clomid, just the trigger shot, as I'm wary of further messing with my cycle.
How was your experience with Jared Robins at Northwestern Fertility & Reproductive Medicine?
I'm not sure whether portal care is the norm for infertility treatment. If it is not, then I would recommend another practice. Northwestern boasts strong result rates but the practice is so full that there isn't much individualized care.
What's one piece of advice would you give a prospective patient of Jared Robins at Northwestern Fertility & Reproductive Medicine?
Be very up front with what you want to be considered. If you want full hormone panels regularly you will need to ask up front. If you want to look into complimentary efforts such as diet, acupuncture, supplements you'll need to enlist a separate provider for that.
During treatment, were you treated like a number or a human with Jared Robins at Northwestern Fertility & Reproductive Medicine?
The two visits I have had with Dr. Robins he is very warm, knowledgeable and personable. Over the 8 months of treatment I haven only met with Dr. Robins initially, and then again to proceed with IUI about 4 months in. The nursing team at Northwestern Fertility Specialists are helpful and personable but nearly all exchanges are through the online portal. The practice is extremely busy and full so there aren't many opportunities for in person visits, though great when they do happen, the majority of care and interaction happens through the patient portal.
Describe the protocols Jared Robins used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
Progesterone suppositories were advised right away, though no underlying need had been identified. Clomid was then prescribed but not much in the way of a heads up on how it would impact my cycle. The team that prepped in the week leading up to the IUI were extremely helpful. I did an IUI cycle without Clomid, just the trigger shot, as I'm wary of further messing with my cycle.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
The practice is a well oiled machine. They get so many women in and out in a very efficient amount of time. The practice is well staffed, lots of rooms, always sure to process women in the early mornings very quickly for blood and ultrasounds - regularly in under 30 minutes.
What specific things went wrong at Northwestern Fertility & Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
7
Doctor
Jared Robins
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Nursing Staff
2019, Unknown Success
10
10
Age 34
3 Embryo Freezing
Surrogacy
European
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Eve Feinberg] is wonderful and warm - she remembered us personally, our journey, and always kept our specific goals as the focus...We loved her. She is extremely skilled and communicates well. I got OHSS, and she was calm and handled it in a way that kept me from panicking. We had a wonderful experience, even though IVF was hard, and she was always available for a visit or call when I needed...Ask questions when you have them - she’ll answer them!...always felt warmly welcomed. Plus, they really run on time!...with one exception: Melissa, a nurse practitioner who often spoke before thinking or being fully aware of a situation, which led to more than one stressful situation)
Claire [nurse at Northwestern Medicine] was so wonderful, reassuring, and enthusiastic. The entire nursing staff was fantastic (with one exception: Melissa, a nurse practitioner who often spoke before thinking or being fully aware of a situation, which led to more than one stressful situation)...Melissa often didn’t seem to know what was going on and provided bad information that conflicted with what others said or conflicted with my chart relating to embryo freezing process, medications, and post-retrieval care...Organized, quiet, clean, friendly desk staff, easy scheduling, not a crazy waiting room, easy parking. The only downside of being treated in the suburbs is having to go into the city for weekend monitoring, which is a very different experience, and for retrievals themselves. But we lived our clinic and always felt warmly welcomed. Plus, they really run on time!
How was your experience with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
We loved her. She is extremely skilled and communicates well. I got OHSS, and she was calm and handled it in a way that kept me from panicking. We had a wonderful experience, even though IVF was hard, and she was always available for a visit or call when I needed.
What's one piece of advice would you give a prospective patient of Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
Ask questions when you have them - she’ll answer them!
During treatment, were you treated like a number or a human with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
She is wonderful and warm - she remembered us personally, our journey, and always kept our specific goals as the focus
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Claire!)
Claire was so wonderful, reassuring, and enthusiastic. The entire nursing staff was fantastic (with one exception: Melissa, a nurse practitioner who often spoke before thinking or being fully aware of a situation, which led to more than one stressful situation)
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Organized, quiet, clean, friendly desk staff, easy scheduling, not a crazy waiting room, easy parking. The only downside of being treated in the suburbs is having to go into the city for weekend monitoring, which is a very different experience, and for retrievals themselves. But we lived our clinic and always felt warmly welcomed. Plus, they really run on time!
Describe the costs associated with your care under Eve Feinberg at Northwestern Fertility & Reproductive Medicine.
Insurance covered my care
What specific things went wrong at Northwestern Fertility & Reproductive Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Northwestern Fertility & Reproductive Medicine.
Melissa often didn’t seem to know what was going on and provided bad information that conflicted with what others said or conflicted with my chart relating to embryo freezing process, medications, and post-retrieval care
10
Doctor
Eve Feinberg
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
8
Age 38
5 IUI
Unexplained
European
Latinx
Income $200K - $499K
Operations
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Jain] conducted a thorough examination and provided clear instructions and recommendations for our game plan. We only met him once at our initial consultation back in January but he came highly recommend by my gynecologist. ... Since we had already been trying to conceive for a year, had 5 months of clomid and one failed IUI without a positive pregnancy test he laid out a game plan to switch to letrozole for three months before discussing IVF.
This clinic [Northwestern Medicine] operates as a well oiled machine. It’s startling to see so many women at the office on the same journey they they all seem well taken care of. They have flexible house for monitoring appointments for blood draws and ultrasounds. Makes it easy to fit appointments into my schedule. I also love that they primarily communicate through MyChart app. No missed phone calls and it’s easy to review their written instructions and be reminded of appointments.
How was your experience with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
He conducted a thorough examination and provided clear instructions and recommendations for our game plan. We only met him once at our initial consultation back in January but he came highly recommend by my gynecologist. We also have an IVF consultation scheduled for next month if needed.
During treatment, were you treated like a number or a human with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Personable staff and pleasant communication
Describe the protocols Tarun Jain used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
Since we had already been trying to conceive for a year, had 5 months of clomid and one failed IUI without a positive pregnancy test he laid out a game plan to switch to letrozole for three months before discussing IVF.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
This clinic operates as a well oiled machine. It’s startling to see so many women at the office on the same journey they they all seem well taken care of. They have flexible house for monitoring appointments for blood draws and ultrasounds. Makes it easy to fit appointments into my schedule. I also love that they primarily communicate through MyChart app. No missed phone calls and it’s easy to review their written instructions and be reminded of appointments.
8
Doctor
Tarun Jain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
9
Age 28
Poor Egg Quality
Uterine Fibroids
Other
Black or African-American
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Doctor Jared was awesome I felt 100% comfortable with him and my treatment plans. He went over all my test results with me & my partner.he explain the treatment we would do like first I start on the clomid pill then do ultrasounds & blood draws to track my hormones. ... I felt like a human, he answered all my question & concerns ...
My nursing staff was amazing [at Northwestern Medicine], Claire the RN Nurse answered all my questions soon as possible. She explain & answered my questions about my treatment plan also testing had to do. ... They have amazing compassion towards their patients. I haven’t seen anything of their weakness. They are good on about patients treatments, & response very quickly about questions that the patients have.
How was your experience with Jared Robins at Northwestern Fertility & Reproductive Medicine?
Doctor Jared was awesome I felt 100% comfortable with him and my treatment plans. He went over all my test results with me & my partner.he explain the treatment we would do like first I start on the clomid pill then do ultrasounds & blood draws to track my hormones.
What's one piece of advice would you give a prospective patient of Jared Robins at Northwestern Fertility & Reproductive Medicine?
Don’t be afraid to ask questions and do retest on anything that doesn’t sound right.
During treatment, were you treated like a number or a human with Jared Robins at Northwestern Fertility & Reproductive Medicine?
I felt like a human, he answered all my question & concerns
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Claire )
My nursing staff was amazing, Claire the RN Nurse answered all my questions soon as possible. She explain & answered my questions about my treatment plan also testing had to do.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
They have amazing compassion towards their patients. I haven’t seen anything of their weakness. They are good on about patients treatments, & response very quickly about questions that the patients have.
Describe the costs associated with your care under Jared Robins at Northwestern Fertility & Reproductive Medicine.
My insurance covered everything except my medications & IUI procedure so we decided to do clomid with the injection with time intercourses
10
Doctor
Jared Robins
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Northwestern Fertility & Reproductive Medicine
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
8
Age 41 - 42
Male Factor
European
Income $100K - $199K
Doctor
3rd of 3 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Feinberg is one of the foremost doctors in the field. She is knowledgeable and experienced and no nonsense, which I appreciate. Dr. Feinberg is also empathetic, caring, considerate, honest and an excellent communicator. I very much appreciate her approach to treatment. ... We started with Clomid IUI when my saline ultrasound and bloodwork demonstrated positive findings. After disappointing sperm counts and motility, we moved directly into IVF.
Scheduling [at Northwestern Fertility & Reproductive Medicine] is a disaster, always. Plan your appointments as soon as you can. The best way to schedule follow up appointments is with the on-site schedulers, as opposed to the 800#. Financial advisors are not particularly friendly and are very blunt. ... They failed to schedule follow up appointments after a failed IUI in Nov. They failed to inform me about next options until I scheduled an appt to do so. They failed to schedule me with the doctor, when I called to schedule with her specifically (they scheduled me for bloodwork only).
How was your experience with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
Dr. Feinberg is one of the foremost doctors in the field. She is knowledgeable and experienced and no nonsense, which I appreciate. Dr. Feinberg is also empathetic, caring, considerate, honest and an excellent communicator. I very much appreciate her approach to treatment.
What's one piece of advice would you give a prospective patient of Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
Book early. She's difficult to get an appointment with.
During treatment, were you treated like a number or a human with Eve Feinberg at Northwestern Fertility & Reproductive Medicine?
She was incredibly empathetic, caring, no nonsense and she actually listened to me.
Describe the protocols Eve Feinberg used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
We started with Clomid IUI when my saline ultrasound and bloodwork demonstrated positive findings. After disappointing sperm counts and motility, we moved directly into IVF.
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Bethany)
Nurses and lab technicians (ultrasound and phlebotomy) are proficient and also caring and kind.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Scheduling is a disaster, always. Plan your appointments as soon as you can. The best way to schedule follow up appointments is with the on-site schedulers, as opposed to the 800#. Financial advisors are not particularly friendly and are very blunt.
Describe the costs associated with your care under Eve Feinberg at Northwestern Fertility & Reproductive Medicine.
Insurance will not cover our treatments. IUI was approximately $2000 including medication. IVF is approximately $18,000, including medication.
Describe Eve Feinberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Fertility & Reproductive Medicine.
I have not gotten to the point of retrieval yet, as is was cancelled for COVID -19
What specific things went wrong at Northwestern Fertility & Reproductive Medicine?
  • Lost appointments
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Northwestern Fertility & Reproductive Medicine.
They failed to schedule follow up appointments after a failed IUI in Nov. They failed to inform me about next options until I scheduled an appt to do so. They failed to schedule me with the doctor, when I called to schedule with her specifically (they scheduled me for bloodwork only).
10
Doctor
Eve Feinberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Northwestern Fertility & Reproductive Medicine
Highland Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2021, Successful
10
10
Age 27 - 29
4 IUI
1 IVF
PCOS
Unexplained
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Although my journey was complicated, Dr Jain never gave up on me. After each appointment, we would change the treatment protocol and explore additional testing if needed...He monitored me closely to make sure I didn’t develop OHSS. We ended up with 29 eggs and 13 embryos from that one cycle! FET - due to my risk of OHSS, all of my transfers were frozen...Always starts with one tested/untested embryo. If first transfer fails, will consider 2 untested embryos if patient understands the risks. If embryos are tested, then single embryo transfers only.
The clinic [Northwestern Fertility & Reproductive Medicine] is honestly top notch. They have all the latest technology and the doctors stay up to date with all the latest data. Monitoring appointments can be done at the Oak Brook and Highland Park locations, but all procedures are done downtown. The nurse practitioners have appointments in the suburbs, but the physicians typically stay downtown....
How was your experience with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr Jain invests deeply in the care of his patients. Although my journey was complicated, Dr Jain never gave up on me. After each appointment, we would change the treatment protocol and explore additional testing if needed. I did a lot of research myself and felt very comfortable asking him questions to share my wants and needs. Dr Jain had no problem adjusting the treatment plan to what I felt most comfortable with. During each appointment, I never felt rushed. He would also send MyChart messages very late at night as he is catching up on his charting. It showed that I was not just a number to him, and that he genuinely cared about me as his patient.
What's one piece of advice would you give a prospective patient of Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Come prepared to ask questions! If you’re up for it (or in the healthcare field), do your own research and ask Dr Jain what he thinks about certain tests, labs, or procedures. Knowledge is power, so take your time during the appointment to make sure all questions are answered.
During treatment, were you treated like a number or a human with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr Jain always spent SO much time with me explaining the treatment plan and altering the treatment plan to fit my wants and needs too
Describe the protocols Tarun Jain used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
IUI - letrozole alone, and letrozole with clomid. Unfortunately all were unsuccessful. IVF - low doses of GonalF and Menopur since I made a lot of eggs. He monitored me closely to make sure I didn’t develop OHSS. We ended up with 29 eggs and 13 embryos from that one cycle! FET - due to my risk of OHSS, all of my transfers were frozen. First transfer was a medicated transfer with estradiol and IM progesterone - which failed. I ended up fainting with the IM progesterone once, so we avoided it for the next transfers. Second transfer was a modified natural cycle with letrozole and Ovidrel - but unfortunately ended in an ectopic. Third transfer was another modified natural cycle and currently pregnant! (We did genetic testing of embryos and ERA test prior to the third transfer)
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: Kait)
Kait is an absolute Angel! She was my biggest support system through my entire journey. She always replied to my concerns and got me answers to my questions. She would personally call me to explain in greater detail after test results. She is the BEST nurse.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
The clinic is honestly top notch. They have all the latest technology and the doctors stay up to date with all the latest data. Monitoring appointments can be done at the Oak Brook and Highland Park locations, but all procedures are done downtown. The nurse practitioners have appointments in the suburbs, but the physicians typically stay downtown.
Describe the costs associated with your care under Tarun Jain at Northwestern Fertility & Reproductive Medicine.
My insurance thankfully covered IVF, so I just had to pay my out of pocket max for the year which was $3500. I never had any issues with the billing department. Embryo testing was not covered, so that was an additional $5000. Also, the ERA and ReceptivaDx testing is not covered by any insurance, so that was an extra $1500 out of pocket. In total: $10,000
Describe Tarun Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Fertility & Reproductive Medicine.
Always starts with one tested/untested embryo. If first transfer fails, will consider 2 untested embryos if patient understands the risks. If embryos are tested, then single embryo transfers only.
10
Doctor
Tarun Jain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Oakbrook Terrace
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
6
8
Age 29
2 IUI
Endometriosis
Male Factor
PCOS
Other
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Neutral
Success w/ Doc Not sure
The very first time I met him [Dr. Jain]...He was confident that I would not need IVF and with 4 IUI (3 being negative and 1 being a chemical pregnancy). After our 2nd telemed meeting we are now doing IVF...He does take the time to listen to you...he basically told me to go on a Plant based diet, lose weight, cut sugar out, and stop eating meat because its bad food....
I just felt everytime I walked into the office [at Northwestern Fertility & Reproductive Medicine] I was just another $ instead of a person...Strengths: Fast and sufficient. Answer your questions in a timely manner. Multiple sites your able to go to. Weakness: Only downtown location is open on the weekends, appointments are far out so you have to take what you can get, if you normally go to a specific site be aware if its booked you have to go to another site, getting your period on the weekend is the worst because monday is there busiest days.
How was your experience with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
I've only met Dr. Jain twice never in person only telemed because of Covid. The very first time I met him to my partner and I he seemed cocky he basically told me to go on a Plant based diet, lose weight, cut sugar out, and stop eating meat because its bad food. He was confident that I would not need IVF and with 4 IUI (3 being negative and 1 being a chemical pregnancy). After our 2nd telemed meeting we are now doing IVF. Which is not only time consuming but is very expensive. I will say I cut dairy out of my diet and did lose 28 pounds. Never had natural periods until I lost all that weight the last 5 months my periods have been coming by themselfs and timid. He does take the time to listen to you and it is very overstimulating the amount of information that is received and what your body really goes through! You are mentally and physically drained.
What's one piece of advice would you give a prospective patient of Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Be prepared- this experience is very long and becomes overwhelming for you and your partner. It consumes your life from the blood draws, semen samples, ultrasounds, and appointments. You pretty much work around their availability and I've personally have missed a lot of work just to attend these appointments. *Do your researches make notes and DO NOT be afraid to ask Questions.
During treatment, were you treated like a number or a human with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
I just felt everytime I walked into the office I was just another $ instead of a person. My first time doing an IUI/ ultrasound nobody explained to me I needed to undress and I stayed in the room unsure what to do and nervous. Finally, when the tech came in she was unhappy that I was not on the table ready to go. I had a chemical pregnancy and I just feel like my world just shattered they didn't offer services/ therapy anything to get me through my worst nightmare just an apology.
Describe the protocols Tarun Jain used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
My partner and I decided to do 2 timid intercourses and 2 IUI. But, the protocols were similar. Timid intercourse: Notify the clinic of day 1 of period. Day 3 of period schedule you for bloodwork and ultrasound. Based on your bloodwork and ultrasound they send you a message letting you know to start taking Letrozole 5mg once a day for 5 days. Return for bloodwork and ultrasound and based on your results the nursing staff will tell you when to give the trigger shot usually 24 hrs last between 9pm-10pm. The nursing staff gave specific instructions for the timid intercourse usually the next three days. Wait 2 weeks and take a pregnancy test. The IUI:Notify the clinic of day 1 of period. Day 3 of period schedule you for bloodwork and ultrasound. Based on your bloodwork and ultrasound they send you a message letting you know to start taking Letrozole 5mg once a day for 5 days. Return for bloodwork and ultrasound and based on your results the nursing staff will tell you when to give the trigger shot usually 24 hrs last between 9pm-10pm. The nursing staff reaches out to scheduling to set you a time for your partner and yourself to go in the IUI procedure (Usually 2-3 days after trigger shot).
Describe your experience with the nursing staff at Northwestern Fertility & Reproductive Medicine.
Strengths: For the most they were in great communication with me letting me know the next steps if I had any questions they were quick to respond. Weakness: I do not like how many people have access to my information I felt like I was getting different answerings which made it confusing.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
Strengths: Fast and sufficient. Answer your questions in a timely manner. Multiple sites your able to go to. Weakness: Only downtown location is open on the weekends, appointments are far out so you have to take what you can get, if you normally go to a specific site be aware if its booked you have to go to another site, getting your period on the weekend is the worst because monday is there busiest days.
Describe the costs associated with your care under Tarun Jain at Northwestern Fertility & Reproductive Medicine.
Make sure you try to have the best deductible because the cost quickly add up. The trigger shot is through Northwestern Speciality Pharmacy and you have to special order that shot and it was $20.00. The ultrasounds and bloodwork after I met my deductible were free essentially but prior the blood work was roughly $10-$30 and ultrasound was $30-$50
Describe Tarun Jain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwestern Fertility & Reproductive Medicine.
No comments this process was explained thoroughly to me and I understood why he is transferring one embryo instead of multiples.
6
Doctor
Tarun Jain
Humanity
Communication
Frequency Seen
Compassion
Adaptability
8
Clinic
Northwestern Fertility & Reproductive Medicine
Oakbrook Terrace
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 33
IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
South Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Jain has the best amazing bedside manner. He is a good listener and is very compassionate. You can tell that he is rooting for you. He makes you feel like you are his only patient. Anytime I had questions, it was always very easy to set up a consultation with him. I felt very involved in my care and he was very receptive to my ideas as well. He would change my protocol as needed with each round. I already knew that we have a male factor issue and a poor egg quality issue and even with the odds against us, he made my dream come true. We are having our baby boy in July 2021 and it is all because of Dr. Jain. You would be foolish to look elsewhere. I have recommended him to some of my co-workers and they now pregnant too. Look no further than Dr. Jain for your fertility needs. He is a miracle worker.
Krista and Dana are Dr. Jain's nurses [at Northwestern Fertility & Reproductive Medicine] and they are simply the best. Like most fertility clinics, your primary communication is with the nurses. Whenever i had a question and sent them a message on my chart, within seconds, I had a detailed response from both of them. Dr. Jain is very popular and when I needed to get in last minute to do another round of IVF, Dana and Krista worked their magic to get me in. When I was waiting for my 3rd round of beta results, Dana messaged me on my chart as soon as she got in. They are simply the best.
How was your experience with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr. Jain gave the biggest gift he could possibly give us, our miracle baby boy. I was getting treatment at FCI prior to seeing Dr. Jain and I felt like I was just treated like a number and not a person. When I started seeing Dr. Jain in January 2020 after a recommendation by my sister n law who was in her 40s and had a very successful 1st cycle of IVF by Dr. Jain, I was blown away at the difference in care with him. Dr. Jain has the best amazing bedside manner. He is a good listener and is very compassionate. You can tell that he is rooting for you. He makes you feel like you are his only patient. Anytime I had questions, it was always very easy to set up a consultation with him. I felt very involved in my care and he was very receptive to my ideas as well. He would change my protocol as needed with each round. I already knew that we have a male factor issue and a poor egg quality issue and even with the odds against us, he made my dream come true. We are having our baby boy in July 2021 and it is all because of Dr. Jain. You would be foolish to look elsewhere. I have recommended him to some of my co-workers and they now pregnant too. Look no further than Dr. Jain for your fertility needs. He is a miracle worker.
What's one piece of advice would you give a prospective patient of Tarun Jain at Northwestern Fertility & Reproductive Medicine?
nothing, please stay exactly the same. I can't wait to start my next round of IVF with him in January 2022.
During treatment, were you treated like a number or a human with Tarun Jain at Northwestern Fertility & Reproductive Medicine?
Dr. Jain gave the biggest gift he could possibly give us, our miracle baby boy. I was getting treatment at FCI prior to seeing Dr. Jain and I felt like I was just treated like a number and not a person. When I started seeing Dr. Jain in January 2020 after a recommendation by my sister n law who was in her 40s and had a very successful 1st cycle of IVF by Dr. Jain, I was blown away at the difference in care with him. Dr. Jain has the best amazing bedside manner. He is a good listener and is very compassionate. You can tell that he is rooting for you. He makes you feel like you are his only patient. Anytime I had questions, it was always very easy to set up a consultation with him. I felt very involved in my care and he was very receptive to my ideas as well. He would change my protocol as needed with each round. I already knew that we have a male factor issue and a poor egg quality issue and even with the odds against us, he made my dream come true. We are having our baby boy in July 2021 and it is all because of Dr. Jain. You would be foolish to look elsewhere. I have recommended him to some of my co-workers and they now pregnant too. Look no further than Dr. Jain for your fertility needs. He is a miracle worker.
Describe the protocols Tarun Jain used in your cycles at Northwestern Fertility & Reproductive Medicine and their degree of success.
micro dose lupron protocol with follistim is the protocol that got me pregnant
Describe your experience with your nurse at Northwestern Fertility & Reproductive Medicine. (Assigned nurse: dana and krista )
Krista and Dana are Dr. Jain's nurses and they are simply the best. Like most fertility clinics, your primary communication is with the nurses. Whenever i had a question and sent them a message on my chart, within seconds, I had a detailed response from both of them. Dr. Jain is very popular and when I needed to get in last minute to do another round of IVF, Dana and Krista worked their magic to get me in. When I was waiting for my 3rd round of beta results, Dana messaged me on my chart as soon as she got in. They are simply the best.
Describe your experience with Northwestern Fertility & Reproductive Medicine.
This is hands down the best fertility clinic in the chicagoland area. Look no further than Dr. Jain at northwestern fertility. The hospital is so clean and nice. The IVF egg retrieval and transfer procedures are done downtown and you have a beautiful view of downtown Chicago. All the rooms are so clean and spacious.
Describe the costs associated with your care under Tarun Jain at Northwestern Fertility & Reproductive Medicine.
not sure, insurance covered everything
10
Doctor
Tarun Jain
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
Northwestern Fertility & Reproductive Medicine
Oakbrook Terrace
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources