Rated 9.6
Strongly recommend: 87%Neutral: 13%9.6
87% strongly recommend
26 reviews
Operations
9.8
9.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.8
9.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.5
9.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.8
9.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9
9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
540
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Mountain View
2500 Hospital Drive Building 7
Mountain View, CA 94040

26 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 36
1 IVF
Male Factor
European
Income $200K - $499K
Engineer
1st of 2 Docs
6 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr Schmidt was always very sensitive when explaining the upcoming treatments and procedures. He answered our questions and helped us consider possibilities and chances for various outcomes. I felt like I could have a deep conversation with him about our needs and hopes...He has a great bedside manner...
I have worked with a number of nurses at Nova, and all of them are compassionate, considerate people who made the many blood draws and treatments bearable...We languished for 3 months until their office was able to reopen following a change in state's rules. Everyone at the clinic paid a lot of attention to covid protocols so that both them and us stayed safe in the this crazy time. I really appreciate the clinic's efforts to reopen and continue treating their patients in a safe and timely manner
How was your experience with Richard Schmidt at Nova IVF?
Dr Schmidt helped us understand our options and select a treatment that worked for us. I felt that we were always listened to and given all the information we wanted to understand our situation and our options. He has a great bedside manner.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Every case is unique. Ask your doctors lots of questions to understand your risks and options.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
Dr Schmidt was always very sensitive when explaining the upcoming treatments and procedures. He answered our questions and helped us consider possibilities and chances for various outcomes. I felt like I could have a deep conversation with him about our needs and hopes.
Describe your experience with the nursing staff at Nova IVF.
I have worked with a number of nurses at Nova, and all of them are compassionate, considerate people who made the many blood draws and treatments bearable.
Describe your experience with Nova IVF.
We were scheduled to start a treatment March 2020 when pandemic hit. We languished for 3 months until their office was able to reopen following a change in state's rules. Everyone at the clinic paid a lot of attention to covid protocols so that both them and us stayed safe in the this crazy time. I really appreciate the clinic's efforts to reopen and continue treating their patients in a safe and timely manner.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
$40000 for all of our IUI, IVF, and medications
10
Doctor
Richard Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Nova IVF
Mountain View
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5