NYU Langone Fertility Center

9 doctors work here

Rated 8.6
Strongly recommend: 70%Neutral: 16%Don't recommend: 14%8.6
70% strongly recommend
161 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.7
7.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.4
8.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,057
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

NY - 1st Ave
660 1st Avenue
New York, NY 10016
212-263-7629
NY - Westside
109 West 27th St
New York, NY 10001
212-263-0040

161 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 35 - 36
2 IUI
Unexplained
Other
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
she [Dr. DeVore] had me come in for morning monitoring and found out I was surging. She told me right away, and then cleared her calendar so that we could do the IUI that afternoon instead of waiting another day. I probably talked to her 3 times on the phone that day to make the decision to do IUI right then -- and I'm so grateful I did!...I always felt like she listened to me and understood my personal needs. Her recommendations were specific to my personal medical situation as well as my needs and life. She was caring and compassionate every step of the way. She took the time needed to answer all my questions and never rushed through. And, she was extremely thorough with her answers.
At NYU, the staff is very organized and thorough. Billing and insurance with NYU was a breeze (and honestly, it's always been a painpoint for me at other clinics). I felt that the facilities were clean, very well managed, and they ran a really tight operation...I would recommend going to morning monitoring by 8am as it'll take 2-5 min to get in. At around 8:30 or 9am, it can take 15 - 20 min (which isn't bad, but it's helpful to plan)...NYU is really good about making sure you have the information needed so make sure you listen/learn and follow up so that there are no surprises. The nurses always guided me to check with insurance on specific things (and in fact, called my insurance to confirm on my behalf many times too)
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
As a patient, I had an exceptional experience with Dr. DeVore and cannot recommend her highly enough. She is by far the best doctor I have ever been to. There are a few things that really stand out: I always felt like Dr. DeVore cared about me personally -- she respected my personal values and my comfort zone, and she made recommendations that were tailored specifically to me. She is compassionate but also fully candid and honest. She never sugar coated any of the facts, and just as importantly, gave me ALL the information that I needed to feel comfortable about the decisions that we were making. She is extremely thorough in her analysis and detail oriented. I felt empowered and fully understood the process and next steps. After every appointment, I would walk out of the room, feeling like we made the right decisions. Not everything we tried worked out in the beginning, but the decision-making process and information was so clear and upfront, that we were able to pivot as needed. The entire IUI/IVF process can be extremely complicated, so this piece was HUGE. Dr. DeVore always went the extra mile. In December, Dr. DeVore let me know that in Jan 2020, there'd be a new law which meant that some New York companies would need to provide full coverage for IVF treatment. Dr. DeVore did extra research on this, guided me through the process, and even helped me follow up with billing (and insurance) to make sure we had the information needed. She even wrote a personal letter to our insurance company to ensure everything was organized and in order before starting IVF. This was HUGE and such a stress relief as the process can typically feel very overwhelming given the potential costs. I really felt like Dr. DeVore cared. I know she has a busy schedule and tons of patients, but you would never know. Dr. DeVore gave her FULL attention and dedication to me at every appointment. Even if I had questions outside of appointments, she would get back to me right away too! I've never experienced that level of personal care and can't thank her enough!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
If you're going to see Dr. DeVore, you made the right choice! Best doctor at NYU
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Shannon DeVore made me feel so comfortable throughout the process. I always felt like she listened to me and understood my personal needs. Her recommendations were specific to my personal medical situation as well as my needs and life. She was caring and compassionate every step of the way. She took the time needed to answer all my questions and never rushed through. And, she was extremely thorough with her answers. I wanted to understand EVERY step of the process, every risk, and every potential scenario. Shannon was so patient and not only answered my questions immediately, but also gave me the level of depth that I needed so that I felt fully comfortable. I cannot tell you how much I appreciated Dr. DeVore's care, dedication and personal attention!
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
One of my biggest issues was the timing of ovulation as my cycles varied widely month by month. We started out by monitoring my cycles and doing a trigger shot. The first cycle, we learned that my follicles were not growing big enough by the time I ovulated, so for the next cycle, Shannon gave me Clomid to help with the follicle process. Although my body reacted well to Clomid, the first IUI was unsuccessful. The next month, I tried Clomid again but this time my body had a strange reaction to the medication and I had really bad cramps post ovulation. As a result, Shannon decided to pivot and put me on Letrazole instead. I really appreciated this pivot because I knew that Shannon was listening to me and not pushing me down a path (Clomid) that I wasn't comfortable with. In addition, that next month was Christmas and I already had plans to travel and see my family. She knew this was important to me so rather than doing a timed IUI (and having me cancel my plans), I took Letrazole and had sex normally (using ovulation sticks). When this didn't work, the next month, she suggested we try Letrazole + IUI again and simultaneously prepare to start IVF. She was extra careful and thoughtful about monitoring me during this time as she knew my ovulation could be pretty erratic. 4-5 days after my period, she had me come in for morning monitoring and found out I was surging. She told me right away, and then cleared her calendar so that we could do the IUI that afternoon instead of waiting another day. I probably talked to her 3 times on the phone that day to make the decision to do IUI right then -- and I'm so grateful I did! At the same time, we were also preparing to potentially start IVF. Shannon spent so much time walking us through the process, explaining the medications, and the most cost effective solutions. She mapped out every step and scenario (we had so many questions!!). And then... in a crazy turn of events, the DAY BEFORE we were supposed to start IVF, I found out that I was pregnant! While we never went down the IVF path, I would have felt 100% comfortable if we did. In the first 7 weeks of pregnancy, she monitored me to ensure everything was going smoothly and even was there to show me the first heart beat!
Describe your experience with your nurse at NYU Langone Fertility Center.
The NYU staff was very thorough an organized about calling me with results immediately, booking me for follow up appointments, ensuring our billing was sorted and organizing our insurance paperwork. It was never a problem to get in quickly for morning monitoring (I never waited over 5-10 min). And, they nurses were always friendly --- i felt like we knew each other after 6 months! In addition, we took a 3 hour, in-person course on IVF. I was kicking and screaming going into it because it meant I needed to miss a couple hours of work... but wow, it is so necessary. I highly recommend that everyone take this course before going down the IVF path
Describe your experience with NYU Langone Fertility Center.
At NYU, the staff is very organized and thorough. Billing and insurance with NYU was a breeze (and honestly, it's always been a painpoint for me at other clinics). I felt that the facilities were clean, very well managed, and they ran a really tight operation. I would recommend booking your actual appointments well in advance so that you are organized and can plan accordingly. Secondly, I would recommend going to morning monitoring by 8am as it'll take 2-5 min to get in. At around 8:30 or 9am, it can take 15 - 20 min (which isn't bad, but it's helpful to plan). Lastly, I would do your homework on insurance! NYU is really good about making sure you have the information needed so make sure you listen/learn and follow up so that there are no surprises. The nurses always guided me to check with insurance on specific things (and in fact, called my insurance to confirm on my behalf many times too)
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Fully covered by insurance except for $25 co-pays each visit (thank goodness!)
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, 14 Eggs Frozen
7
3
Age 36 - 41
1 Egg Freezing
Donor Sperm
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Keefe is kind, warm and compassionate, and takes time to explain and answer questions in great detail. I've only seen hime twice, both times for consultation. My only negative is that I wish I would see him more throughout the process. I only saw him for initial consultations. The rest of the time you deal mainly with the nurse coordinator and other doctors and technicians...He's not the doctor to see if you want personalized, individual attention from your doctor at every stage during the IVF process. I feel very confident with the level of care that I'm receiving and his oversight over my care, but there isn't much face time with Dr. Keefe. Their practice is so highly respected and has high success rates, that it's worth it to me.
NYU is one of the leaders in IVF and has perfected the process. They know what they're doing and I highly trust them. The downside is that they've operationalized the process so much that the experience often feels like a factory. I'd love to see greater personalization and more guided interaction...I wasted 4 months trying to get someone to help me get started...the process wasn't nearly as seamless as I had hoped it would be
How was your experience with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is kind, warm and compassionate, and takes time to explain and answer questions in great detail. I've only seen hime twice, both times for consultation. My only negative is that I wish I would see him more throughout the process. I only saw him for initial consultations. The rest of the time you deal mainly with the nurse coordinator and other doctors and technicians.
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
He's not the doctor to see if you want personalized, individual attention from your doctor at every stage during the IVF process. I feel very confident with the level of care that I'm receiving and his oversight over my care, but there isn't much face time with Dr. Keefe. Their practice is so highly respected and has high success rates, that it's worth it to me.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is extremely empathetic and passionate about what he does. He takes the time to make sure you're comfortable with the information.
Describe your experience with NYU Langone Fertility Center.
NYU is one of the leaders in IVF and has perfected the process. They know what they're doing and I highly trust them. The downside is that they've operationalized the process so much that the experience often feels like a factory. I'd love to see greater personalization and more guided interaction
What specific things went wrong at NYU Langone Fertility Center?
  • Lost appointments
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
After I confirmed with Dr. Keefe that I was ready to move forward with IVF, the process wasn't nearly as seamless as I had hoped it would be. I wasn't assigned a nurse coordinator and spent the next few months calling, asking questions trying to figure out the process. Finally I was put in touch with a nurse who put me in touch with a nurse coordinator. Now that that's happened, it's much better. But I wasted 4 months trying to get someone to help me get started.
7
Doctor
David Keefe
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
8
Age 32 - 33
4 IUI
2 IVF
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Lawyer
1st of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
After three transfers and no successful pregnancy, he [Dr. James Grifo] is not only encouraging me to continue but ensures me that this process will result in a baby it is just a matter of time and numbers (at some point it will work). He understands how frustrating that is and is constantly encouraging me and letting me know how well I'm doing despite the anxiety, fear, pain, discomfort and hormonal roller coaster.
Don't be overwhelmed by the size of the office or the staff [at NYU]...Despite its size, it is extremely well run. Signing in at the computer is arguably the only time I felt like a "number." I have never experienced a mishap or mistake on behalf of the clinic or a missed call etc...They [nurses] are exceptional, all of them. Caring, kind, compassionate and HUMAN. They know me by name and are all cheering me on.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is all about numbers. He is extremely smart, continues to do research and I find him to be candid and honest with me. After three transfers and no successful pregnancy, he is not only encouraging me to continue but ensures me that this process will result in a baby it is just a matter of time and numbers (at some point it will work). He understands how frustrating that is and is constantly encouraging me and letting me know how well I'm doing despite the anxiety, fear, pain, discomfort and hormonal roller coaster. I find him open to working with other doctors (even when he doesn't agree with their ideology), he is willing to try different things than what his normal protocol allows for. He is open to my suggestions and patiently answers pages and pages worth of prepared questions I have presented him with after doing my own research. In dealing with autoimmune issues he has been particularly accommodating and his ongoing work on Chronic Endometritis has been extremely informative.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Don't be overwhelmed by the size of the office or the staff.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Nurses know my name, as does Dr. Grifo, all are patient, kind, attentive and in tune with my particular case.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
First retrieval cycle we did 150 Follistim, 150 Menopur. I had 13 eggs, 11 fertilized with ICSI. Did a fresh transfer and PGS tested the balance. Got 2 PGS normal embryos and 1 Mosaic. After failed fresh transfer we did an endometrial biopsy that was positive for Chronic Endometritis. Took months to treat that, once it cleared I did two frozen transfers that both resulted in chemical pregnancies. The first frozen transfer was done with Estrace and an autoimmune protocol that included Prednisone, Plaquenil and IVIG. The second FET was a natural cycle transfer with autoimmune protocol as well. This current retrieval cycle I am doing 300 Follistim, 150 Menopur and Letrozol.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I love these women! They are exceptional, all of them. Caring, kind, compassionate and HUMAN. They know me by name and are all cheering me on.
Describe your experience with NYU Langone Fertility Center.
The clinic is big, there are always people in the waiting room. If you want a boutique experience this is not for you. Despite its size, it is extremely well run. Signing in at the computer is arguably the only time I felt like a "number." I have never experienced a mishap or mistake on behalf of the clinic or a missed call etc.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
A lot of women in the waiting room, if you show up at the very end of monitoring hours you will wait for sure. But once you put your name into the system that you arrived, you will be called in turn (usually within 20 minutes at the very longest) and from there it is a well oiled machine. You get to know all the doctors and PA's that are doing the sonograms and you know all the nurses drawing blood.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
For a self-pay full cycle, with PGS testing, transfer and medications the OVERALL cost (everything included) is approximately $24,000.
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Grifo does not endorse multiple embryo transfer but is willing to do so at the patient's request or insistence.
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 36
4 IVF
Diminished Ovarian Reserve
Uterine Fibroids
Prefer not to answer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore always went out of her way to make sure that my questions were answered (no matter how many times I asked the same thing) and made herself really available throughout the process. She never made me feel like I was bothering her or second guessing her medical advice - it was a true partnership and I always felt like I was really being heard.
NYU [Langone Fertility Center] is very efficient. The number of patients can be very intimidating so it is really important to have a good relationship with your doctor - otherwise you can feel like a number. With Dr. DeVore I always felt like I was her most important patient and I imagine she makes everyone feel that way.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is literally an angel. She was my second fertility doctor and I started with her at a point when I was feeling really down about my circumstances. I have a genetic condition that my husband and I were trying to screen and then found out that I have diminished ovarian reserve. The combination of the two made me feel like there was no chance for success. From the first time I spoke with Dr. DeVore I knew I had the right person on my team. She is brilliant, compassionate and values the doctor/patient relationship. Because of the genetic factors I completed multiple egg retrievals - my first cycle was the best one and I (being superstitious) wanted to recreate that cycle as closely as possible heading into my last one. That included being on birth control when it wasn't necessary and waiting an extra day before starting stims (which is rather unorthodox). Instead of brushing me off, Dr. DeVore welcomed my thoughts and believed that my instincts were valid. She really listened and as a result I had another very successful cycle. Dr. DeVore checked in on me often and made a point to be there for my scans whenever possible. She consoled me when a cycle didn't go well and celebrated the victories as if she was one of my closest friends. I truly believe that she made all the difference in my journey.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
No advice - just know that you picked the best doctor ever.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
I am a patient that needs a lot of hand holding - to understand test results, next steps and all my options. Dr. DeVore always went out of her way to make sure that my questions were answered (no matter how many times I asked the same thing) and made herself really available throughout the process. She never made me feel like I was bothering her or second guessing her medical advice - it was a true partnership and I always felt like I was really being heard.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
For some reason I had great results using birth control and a slightly delayed start. Makes no sense but it worked!
Describe your experience with NYU Langone Fertility Center.
NYU is very efficient. The number of patients can be very intimidating so it is really important to have a good relationship with your doctor - otherwise you can feel like a number. With Dr. DeVore I always felt like I was her most important patient and I imagine she makes everyone feel that way.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Single embryo
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 44
IVF
Donor Eggs
Donor Sperm
Diminished Ovarian Reserve
European
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore treated me with kindness and compassion throughout every step of my fertility journey. She listened and never made me feel like my concerns or anxieties were invalid or not worthy of her time. She is truly one of the first physicians that I ever felt really listened to me...Fertility treatment is hard and it takes time and a lot of tears to get a place of joy. I couldn't have asked for a more compassionate, caring, and intelligent doctor to be paired with on this journey. There aren't enough words to describe my gratitude to Dr. DeVore.
I would have likely benefited from more of an introduction to the clinics services as a whole [at NYU Langone Fertility Center], ie. who to call for what kind of question, but I quickly figured out how things worked. I had a couple of upsetting experiences seeing other doctors during morning monitoring, but with the amount of appointments I had, those were very much the exception. Overall, the clinic's strengths far outweigh its minimal weaknesses.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
When my fertility journey began at NYU I was given an appointment with Dr. DeVore, in part because she had availability at the time I requested. It was only minutes into my first appointment with Dr. DeVore that I got the feeling that I was assigned to the doctor who I was meant to be on this journey with. Fertility treatment is hard and it takes time and a lot of tears to get a place of joy. I couldn't have asked for a more compassionate, caring, and intelligent doctor to be paired with on this journey. There aren't enough words to describe my gratitude to Dr. DeVore.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Know that there are moments of this journey that can be harder than others, but TRUST that you're in the greatest hands possible.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore treated me with kindness and compassion throughout every step of my fertility journey. She listened and never made me feel like my concerns or anxieties were invalid or not worthy of her time. She is truly one of the first physicians that I ever felt really listened to me.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Aleksandra Kostyra)
Aleks was incredibly thorough. If she wasn't available to respond to questions, someone else on her team would follow-up. She never made me feel like I had a "dumb" question and was always willing to explain different aspects of my protocol that I was unsure of.
Describe your experience with NYU Langone Fertility Center.
The team at NYU seems to have their practice down to a science. Just one visit during morning monitoring can show you just how many moving pieces there are how many patients the clinic is working with at any given time. Some mornings were a breeze, but the majority I spent significantly longer in the lobby waiting than I would have liked, despite set arrival times. That part can get quite frustrating, but it always seemed like the team was doing their best to try to manage. I would have likely benefited from more of an introduction to the clinics services as a whole, ie. who to call for what kind of question, but I quickly figured out how things worked. I had a couple of upsetting experiences seeing other doctors during morning monitoring, but with the amount of appointments I had, those were very much the exception. Overall, the clinic's strengths far outweigh its minimal weaknesses.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
None of my donor related expenses were covered - ie. anything related to donor egg and sperm. In addition to those expenses, PGS testing, copays, etc. - my final cost was approximately $30,000
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
9
Age 39
1 IVF
Donor Sperm
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. DeVore] does a good job of balancing giving you information you need but not overloading you with every detail. At a large clinic like NYU, she is available, and would always call me back in a timely manner and give me the time I needed to feel comfortable with our conversations...If you want to see Dr. DeVore more often, be willing to go to the West Side location when she is there--it is also a lot smaller, which is awesome--I was able to see Dr. DeVore for a lot of my monitoring visits by being flexible on location and asking the scheduling nurse where she would be.
NYU is a big clinic, so you need to be ready to advocate yourself and be organized. It can be confusing at first to figure out how everything works and who initiates things, so be prepared to call your Patient Care Coordinator until you get the answers you need. If you want your hand held through everything this might not be the place for you...Your RE is unlikely to be the one doing your procedures (egg retrieval, transfer) unless you are lucky enough to have then on the day they are doing procedures...[nurses] are always friendly and compassionate, and will answer your questions when they call with updates/details.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is a wonderful doctor. Throughout my treatment with her I have felt like I was getting great care. She does a good job of balancing giving you information you need but not overloading you with every detail. At a large clinic like NYU, she is available, and would always call me back in a timely manner and give me the time I needed to feel comfortable with our conversations. Additionally, it is possible to see her more often as her nurses do a great job of telling you where she will be for monitoring visits so you can adjust your location (East Side or West Side) which I really appreciated!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
If you want to see Dr. DeVore more often, be willing to go to the West Side location when she is there--it is also a lot smaller, which is awesome--I was able to see Dr. DeVore for a lot of my monitoring visits by being flexible on location and asking the scheduling nurse where she would be.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore really cares about her patients. She is available despite being in a large clinic, and always takes the time needed to make you feel comfortable with the path forward.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Clomid, Gonal-F, Menopur, Cetrotide, Dual trigger
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I LOVE the nurses at NYU Fertility. They are always friendly and compassionate, and will answer your questions when they call with updates/details. The nurses on the 6th floor for retrievals/transfer are awesome and always made me feel at ease.
Describe your experience with NYU Langone Fertility Center.
NYU is a big clinic, so you need to be ready to advocate yourself and be organized. It can be confusing at first to figure out how everything works and who initiates things, so be prepared to call your Patient Care Coordinator until you get the answers you need. If you want your hand held through everything this might not be the place for you. The East Side location is huge and a bit more impersonal. If you want a smaller feel I highly recommend going to the West Side for morning monitoring--it is a smaller and more intimate office and you will see your RE if you go on the days that they are there. Your RE is unlikely to be the one doing your procedures (egg retrieval, transfer) unless you are lucky enough to have then on the day they are doing procedures. I still felt really comfortable with the doctors I did have for these procedures, but it is something to be aware of. This is when having the consistency of the nurses is helpful.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I was lucky enough to have insurance coverage through my employer.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
With PGT-A testing a single embryo transfer is the recommended approach.
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
There was a little confusing over being able to do a retrieval after the holiday shutdown. I was initially told yes, but when they went to schedule me they were already booked and then I was told that I couldn't do a retrieval--I think some of this was a side-effect of Covid-19 and people trying to get in cycles as they said they had never had to put a limit on the number of people doing retrievals before, but it was still a very frustrating experience.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 35
2 IUI
1 IVF
1 Embryo Freezing
Male Factor
South Asian
Middle Eastern
Income $500K+
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is incredibly empathetic. She treated me always like I was extremely important, my concerns were always valid and there was no question too simple or complicated that she wouldn’t answer...impressively intelligent and knowledgeable. She clearly is up to date on the gold standards with regard to REI and all the most up to date treatments and recommendations...told me very honestly that she would recommend IVF rather than try IUI several more times as she was confident that would yield us better results....
All of the staff [at NYU Langone Fertility Center] were excellent. They clearly know they work in a field where patients are anxious, stressed and emotional. They all show compassion and understanding that this is a difficult time to navigate...The offices are also open 7 days a week. The offices also have an operating room on site so that travel to multiple sites is never required...ease at which to obtain appointments - flexibility for those who need it for work
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was incredible to work with. Approaching infertility for any reason is a stressful and emotional experience. She always made me feel as though she would be with me every step of the way and would always be honest with her recommendations and thoughts. I would recommend her (and already have) to any patient looking for the perfect doctor to help navigate through the intricacies of infertility. I never once felt as though I would be left alone to figure anything out. She was fantastic and I am forever grateful.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Make the appointment!!!!! You will not regret it.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is incredibly empathetic. She treated me always like I was extremely important, my concerns were always valid and there was no question too simple or complicated that she wouldn’t answer. She is compassionate and genuinely caring - two rare findings in elite and highly intelligent doctors.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr. DeVore is impressively intelligent and knowledgeable. She clearly is up to date on the gold standards with regard to REI and all the most up to date treatments and recommendations. We tried IUI twice - once with natural cycle and the second time with ovulation induction to help increase the number of follicles and increase the chances of fertilization. She then told me very honestly that she would recommend IVF rather than try IUI several more times as she was confident that would yield us better results. She was absolutely right and asked me when we would want to get started - she then ensured that all of my appointments, medications and plans were set far in advance as my schedule is complicated.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Alyssa )
All of the staff were excellent. They clearly know they work in a field where patients are anxious, stressed and emotional. They all show compassion and understanding that this is a difficult time to navigate.
Describe your experience with NYU Langone Fertility Center.
Strengths: ease at which to obtain appointments - flexibility for those who need it for work. The offices are also open 7 days a week. The offices also have an operating room on site so that travel to multiple sites is never required. Weaknesses: nothing really that I can point out.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Well-oiled machine - even during the stressful time of COVID
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I have pretty good coverage with my job - however PGS isn’t covered and the medications generally aren’t fully covered but I got information from the office for other pharmacies that offer major discounts. We probably spent ~10,000 dollars total.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
She will always work with you to meet your needs and goals. She will also give honest advice about results and risks.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 34
1 IUI
Unexplained
European
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We agreed to undergo 3 IUI cycles [with Dr. DeVore] and then IVF if IUI's were not successful...treated me as a human during the entire duration of my treatment. She spent time to ensure she understands the problems we faced and she explained to us all the next steps required to proceed with IUI treatments...She took time to answer all our questions in detail, followed up with us when clarity was needed on test results and most importantly helped us get pregnant within the first IUI cycle. Her ovulation induction nurse Carol was great as well. She performed the IUI and has great bedside manners.
the clinic [NYU Langone Fertility Center] is well located in NYC. The Fertility center on 5th FL is spacious, clean and well run by administrators and nurses. The facility on the west side is also new, modern and well organized and run by support staff. Both facilities were clean and I felt well taken care of during my visits and treatment...team of coordinators and nurses were also very transparent and kept us informed all the time about testing results, upcoming meetings and follow-ups
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is a caring and excellent professional. She took time to answer all our questions in detail, followed up with us when clarity was needed on test results and most importantly helped us get pregnant within the first IUI cycle. Her ovulation induction nurse Carol was great as well. She performed the IUI and has great bedside manners. Dr. Devore's assistant Christine is also great. she was very receptive and promptly answered all our questions. When we had questions for the doctor she would quickly convey the message to the doctor and we'd receive a call back shortly from the team with an answer. The NYU langone Fertility center staff was also great. everyone was courteous and prompt. I never had to wait more than 5 minutes to be seen. Overall we had a great experience and we'd go back to Dr. Devore and her team to help us conceive again. Highly recommend them to anyone having difficulty getting pregnant.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
understand the procedure recommended, the medication prescribed and ask lots of questions if additional clarity is required.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore treated me as a human during the entire duration of my treatment. She spent time to ensure she understands the problems we faced and she explained to us all the next steps required to proceed with IUI treatments. She recommended we undergo 3 IUI treatments and then IVF is IUI unsuccessful.Her team of coordinators and nurses were also very transparent and kept us informed all the time about testing results, upcoming meetings and follow-ups
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
We agreed to undergo 3 IUI cycles and then IVF if IUI's were not successful. We prepared for and got through the first IUI cycle and 2 weeks later I found out I was pregnant. As soon as I tested positive I went to the office to get a blood test confirmation. The team also measured my HCG level. A week later I went for another blood test and my HCG level was measured again. The 2 weeks later I was scheduled for the first ultrasound at 6 weeks and 5 days. we heard the heartbeat and saw our baby for the very first time. Dr. Devore confirmed all my measurement look great and she recommended a list of OB's to start seeing for the rest of my pregnancy and delivery
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Carol)
Carol and the entire team were great, receptive and great communicators.
Describe your experience with NYU Langone Fertility Center.
the clinic is well located in NYC. The Fertility center on 5th FL is spacious, clean and well run by administrators and nurses. The facility on the west side is also new, modern and well organized and run by support staff. Both facilities were clean and I felt well taken care of during my visits and treatment.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
doctor's fees, ultrasound fees, blood test fees and facility fees
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
a day before the IUI we went in for an ultrasound to ensure I was ready. the nurse/doctor who performed the ultrasound told me I am ready for the procedure the next day. A few hours later Dr. Devore called to clarify that I was not ready and that we'll need to take hormones one more day and then come back for an ultrasound to confirm readiness.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 36
1 Egg Freezing
Prefer not to answer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. DeVore was amazing. This was a very hard process for me emotionally and she was always there for me...egg freezing was very personal and something I didn’t necessarily want to do. Dr. Devore was very compassionate during my journey. I had a lot of concerns both with my intended results and costs as I was paying out of pocket. Dr. DeVore listened to all of my concerns as well as my extensive list of questions that seemed to get longer every day...
NYU seems like a well oiled machine. There are longer waits the later in the morning you go. I would recommend early appointments. I felt it was easier/ more convenient to get information over the phone...There are a lot of women going through this, which means there are a lot of nurses. Some are better than others. Some treat you like a number vs. a human...whenever I called or had questions I was reassured by whoever called me back - and I called very often. Sometimes it was hard to get through though...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I had my surgery 2 hours ago and already recommended Dr. DeVore to one of my best friends. For me, egg freezing was very personal and something I didn’t necessarily want to do. Dr. Devore was very compassionate during my journey. I had a lot of concerns both with my intended results and costs as I was paying out of pocket. Dr. DeVore listened to all of my concerns as well as my extensive list of questions that seemed to get longer every day. I couldn’t imagine doing this without her.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
It is a little overwhelming to see how many woman are going through fertility treatments. At times during morning monitoring, it is hard not to feel like just a number. But Dr. DeVore was amazing. This was a very hard process for me emotionally and she was always there for me. I talked to her often on the phone and she did her best to make herself available when I had appointments.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
There are a lot of women going through this, which means there are a lot of nurses. Some are better than others. Some treat you like a number vs. a human. But all that mattered to me was that Dr. DeVore didn’t. For the most part, whenever I called or had questions I was reassured by whoever called me back - and I called very often. Sometimes it was hard to get through though.
Describe your experience with NYU Langone Fertility Center.
NYU seems like a well oiled machine. There are longer waits the later in the morning you go. I would recommend early appointments. I felt it was easier/ more convenient to get information over the phone. They also have an app that isn’t necessarily the most helpful- I could never see the messages that were sent to me on the app and would have to log in on my laptop.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I paid all out of pocket. The procedure was 9200 and my medications cost about 5000. Anesthesia was 1050. The initial consult was 550 + 450 for a telemedicine call.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 35 - 36
3 IUI
1 IVF
Other
Prefer not to answer
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore is one of the most thoughtful and kind doctors and people I've ever met. After losing our daughter at 2 days old (born full term), my husband and I suffered infertility for over a year caused by complications at delivery. Upon meeting us, Dr. Devore was well read on our case and immediately empathetic and sensitive to the many emotions we were feeling. She continued to be this amazing throughout the course of our treatment. We've met many doctors but none as special as her.
The nursing staff [at NYU Langone Fertility Center] was excellent. They were friendly and made me feel comfortable. They also helped provide hope on days that I wasn't feeling too positive. I would never have to question what my IVF dosage would be because they'd call as soon as they received my bloodwork...The clinic is clean, organized, friendly, empathetic, knowledgeable and flexible. They were also very responsive and easy to get a hold of. If I could not see Dr. Devore, the other attending doctor was always up to speed on my situation.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
My husband and I tragically lost our daughter who was born full term at 2 days old. I then suffered complications caused by placenta accreta which caused infertility for almost 2 years. Upon meeting Dr. DeVore, she was incredibly empathetic, kind, sensitive and she developed a plan of action. The thought of more surgeries or beginning fertility treatments after our loss was incomprehensible to me. But Dr. DeVore helped me through it both physically and emotionally. I had two hysteroscopys to remove scar tissue and then we began fertility pills and IUI. We ultimately decided to do IVF and Dr. DeVore was amazing and kept us informed and comfortable every step of the way. We now have many healthy embroys and have decided to use a gestational carrier due to health concerns for me to carry another pregnancy. We believe we will have healthy children and we don't think that would have been possible without Dr. DeVore. She has become one of the most special people in our lives.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Trust her because she cares and has put a lot of thought into her plans.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is one of the most thoughtful and kind doctors and people I've ever met. After losing our daughter at 2 days old (born full term), my husband and I suffered infertility for over a year caused by complications at delivery. Upon meeting us, Dr. Devore was well read on our case and immediately empathetic and sensitive to the many emotions we were feeling. She continued to be this amazing throughout the course of our treatment. We've met many doctors but none as special as her.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr. Devore monitored me very closely and often had me come in more than normal just to make sure my blood/hormone levels and ultrasounds were on track. She made adjustments when necessary. The biggest concern was getting my lining thicker so each month she would try a different method so that she had 'data points.' It also gave her a good idea of what my dosages should be for IVF.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was excellent. They were friendly and made me feel comfortable. They also helped provide hope on days that I wasn't feeling too positive. I would never have to question what my IVF dosage would be because they'd call as soon as they received my bloodwork.
Describe your experience with NYU Langone Fertility Center.
The clinic is clean, organized, friendly, empathetic, knowledgeable and flexible. They were also very responsive and easy to get a hold of. If I could not see Dr. Devore, the other attending doctor was always up to speed on my situation.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 31 - 32
4 IUI
IVF
Unexplained
South Asian
Income $200K - $499K
Investment Banker
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Grifo does a great job about running through the statistical odds of pregnancy success while also maintaining a level of compassion / acted as a quasi therapist during my treatments. He is well respected in the industry and I feel comfortable in his care. ... Dr. grifo was extremely compassionate when we experienced a loss due to ectopic pregnancy as a result of a round of IUI. He was always available if we needed to talk.
This clinic [NYU] has a long history of positive results and while you might not see your doctor for the iui / monitoring process, they have a very well regarded team and I still felt comfortable being in trusted hands. Sometimes you feel like a number while going through the process but I think it’s somewhat a reflection of how busy they are / the number of cases they have seen / they have had a lot of success.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo does a great job about running through the statistical odds of pregnancy success while also maintaining a level of compassion / acted as a quasi therapist during my treatments. He is well respected in the industry and I feel comfortable in his care.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Stay organized and don’t be afraid to speak up if you want to try something and ask for his honest opinion on it. While doctors can do their best to give their most educated advice, they are not psychics and part of figuring out which treatment to move forward with is in part a personal choice.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. grifo was extremely compassionate when we experienced a loss due to ectopic pregnancy as a result of a round of IUI. He was always available if we needed to talk. The office itself is run like a very well oiled machine. Morning monitoring makes you feel like a number - but at the same time I am thankful they are efficient and I am in and out of there in the mornings before work.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
We have done 4 IUI cycles which included clomid for 5 days, a ovidrel trigger shot and a IUI.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was always so nice and friendly. Sometimes can be a bit unorganized but only on minor things.
Describe your experience with NYU Langone Fertility Center.
This clinic has a long history of positive results and while you might not see your doctor for the iui / monitoring process, they have a very well regarded team and I still felt comfortable being in trusted hands. Sometimes you feel like a number while going through the process but I think it’s somewhat a reflection of how busy they are / the number of cases they have seen / they have had a lot of success.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
All IUI costs were covered by insurance
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. grifo strongly urges for a single embryo transfer
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Successful
10
10
Age 34 - 35
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Absolutely outstanding care. She [Dr. DeVore] is so personal with the patient, so human as a woman herself. Best advice. Manages expectations and helps you make the right decision with a full context...Having her at each of my surgery calmed me down and I am convinced that her mood and confidence and guidance helped me with Producing more results as expected. Having her excitement on the phone as she told me the final results was just so special. I have rarely felt that close to a doctor....
[nurses at NYU Langone Fertility Center] prompt care and answers. Very personal service...Good management of expectations on waiting time. Very good organization. Seamless process, good communication on results and next steps. You get callS back everyday. My only suggestion is to maybe see if their flexibility of 7-9 monitoring on weekends could be for a little later but that’s all!
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
No weakness really. We did try a hormonal treatment a little earlier in one cycle and I know the results didn’t come as expected / I had to cancel the cycle but she has never hidden that from me. She did that in the best way possible: Trying to make my results and cycles as effective as possible. She is beyond impressive with her care, her personal advice, her concerns, her follow-ups, her experience as both a woman and a doctor. Having her at each of my surgery calmed me down and I am convinced that her mood and confidence and guidance helped me with Producing more results as expected. Having her excitement on the phone as she told me the final results was just so special. I have rarely felt that close to a doctor. Her pronostics are Always on point. She is just made for this!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
To never stop doing what she does and keep a strong team of women with her! Having the feedback from female doctors is important. Her team is excellent too. I can tell she is a great manager.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Absolutely outstanding care. She is so personal with the patient, so human as a woman herself. Best advice. Manages expectations and helps you make the right decision with a full context. Beyond a doctor, I would almost consider as professional friend, that’s how we connected very well. She is extremely professional. I would highly recommend to anybody and would also come say hi at the facility next time I am in New York just because I am so grateful.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Ultrasound from start was low: so she was able to give me expectations on keeping cycles regular. And guiding me on cancelling some travels. She has also been very much adapting when I had to go to France and and followed everything remotely with the best guidance.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Jackie)
Same with Christine and Jackie: prompt care and answers. Very personal service. Impressive. Also the type of persons I would love to see again next time I am in New York. Only good memories and advice.
Describe your experience with NYU Langone Fertility Center.
Good management of expectations on waiting time. Very good organization. Seamless process, good communication on results and next steps. You get callS back everyday. My only suggestion is to maybe see if their flexibility of 7-9 monitoring on weekends could be for a little later but that’s all!
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
A little bit of a coordination and wait between them and my insurance but minimal. Sometimes difficult to get people on the phone. This relates to an earlier question but posting it here as I can’t go back And just remembering it: had to insist a Lot w follow ups to get an overview of my consent forms and future storage needs.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
She has been very good at adapting to my cycle and waiting a little more before retrieval knowing that my body process is a little longer than usual
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
2020, Successful
10
10
Age 36
2 Egg Freezing
Prefer not to answer
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Undergoing fertility treatment during a global pandemic brought on all kinds of additional questions, concerns, and complications. Dr. DeVore went above and beyond to make sure I was informed, comfortable, and aware of my options. She considered not only my physcial health, but also remembered the information I shared about my career stressors...was always honest and extremely considerate of my concerns, questions, and unique needs. I felt like she completely understood what I was hoping to accomplish, and she was always forthcoming, providing additional information that I might want to consider for future decision-making. I felt that she was very attentive to my treatments and made the best possible decisions throughout my cycles.
While the morning monitoring is run like a tight ship [at NYU Langone Fertility Center], the nurses are kind and treat you like a person. They provide clear instructions telephonically and are very responsive to questions. When it comes to the actual retrieval, the nurses are PHENOMENAL (Jackie, Mary, and Danielle come to mind). They were so patient and caring - exactly what I needed throughout the retrieval experience.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was always honest and extremely considerate of my concerns, questions, and unique needs. I felt like she completely understood what I was hoping to accomplish, and she was always forthcoming, providing additional information that I might want to consider for future decision-making. I felt that she was very attentive to my treatments and made the best possible decisions throughout my cycles.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Be honest and communicative about what you're hoping to achieve as a result of the treatments.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Undergoing fertility treatment during a global pandemic brought on all kinds of additional questions, concerns, and complications. Dr. DeVore went above and beyond to make sure I was informed, comfortable, and aware of my options. She considered not only my physcial health, but also remembered the information I shared about my career stressors.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
While the morning monitoring is run like a tight ship, the nurses are kind and treat you like a person. They provide clear instructions telephonically and are very responsive to questions. When it comes to the actual retrieval, the nurses are PHENOMENAL (Jackie, Mary, and Danielle come to mind). They were so patient and caring - exactly what I needed throughout the retrieval experience.
Describe your experience with NYU Langone Fertility Center.
I was prepared ahead of time, knowing that I wouldn't always see my doctor. Nonetheless, that can be jarring for those who don't expect that. Every doctor I saw was extremely attentive, prepared, and willing to answer questions and provide additional context if I requested it. The facilities are very pleasant and clean. When I returned for my second cycle, it felt like I was returning to a comfortable place where I'd be taken care of and that was very assuring for me.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Unsuccessful
5
5
Age 37 - 38
1 IUI
1 IVF
1 Egg Freezing
Diminished Ovarian Reserve
European
East Asian
Income $500K+
Investor
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I appreciate how Dr Licciardi was blunt, straightforward and I liked his bedside manner. One time during treatment he called me at home to see how I was doing. But I only saw him once in person apart from the initial consultation (he just happened to be attending one day during monitoring)...Once I began treatment, it was as though he completely checked out. None of my doses were adjusted even though I was not responding and he wasn’t reachable when a nurse called me to cancel my cycle right before retrieval day.
The NYU FC nurses are great, there are a lot of them with varying levels of experience but the senior nurses are extremely knowledgeable, very responsive...Given their volume, they operate like a well-oiled machine...I had to postpone my cycle by a month because their orientation class was fully booked. I changed coordinators and this didn’t happen again...I was informed of my cancelled cycle via voice mail from a nurse the day before my scheduled retrieval. I called back 3 min later but could not reach anyone, they had closed early for the day.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
I would recommend Dr Licciardi to someone with a simple case. For someone with a more complex case or poorer prognosis, needing more customized care, I would NOT recommend him at all. I changed doctors after my cancelled retrieval and I am extremely happy I did so.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Be ready to advocate for yourself and do not expect to be guided at all. Ask a thousand questions if you do get the chance to speak with him (different protocols, what could they adjust, what levels are they looking for and on what basis will they adjust doses) - don’t expect any of this information to be volunteered as you may never actually see Dr L in person again after your first visit. He doesn’t always answer calls, but he DOES respond to emails.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
I appreciate how Dr Licciardi was blunt, straightforward and I liked his bedside manner. One time during treatment he called me at home to see how I was doing. But I only saw him once in person apart from the initial consultation (he just happened to be attending one day during monitoring), and I felt like I got conflicting information and levels of care from different doctors and fellows over the course of each cycle. Once I began treatment, it was as though he completely checked out. None of my doses were adjusted even though I was not responding and he wasn’t reachable when a nurse called me to cancel my cycle right before retrieval day.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
IUI cycle - Letrozole (one follicle, no pregnancy) IVF cycle - “mild” dose antagonist protocol with estrogen prime - protocol: estrogen patch + ganirelix prime; 150 iu follistim + clomid, ganirelix (17 days of stims), ovidrel trigger - result: cancelled cycle, recruited one follicle, still intended to retrieve (DOR, poor prognosis) but ovulated after trigger / shortly before retrieval
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Mary Hartpence)
The NYU FC nurses are great, there are a lot of them with varying levels of experience but the senior nurses are extremely knowledgeable, very responsive (once I could not reach my nurse because she was in the OR but they share files and my problem was solved by another nurse right away). Given their volume, they operate like a well-oiled machine.
Describe your experience with NYU Langone Fertility Center.
Strengths: organized, high volume, solid nursing staff, once you learn to navigate the clinic they are very responsive, good for cookie-cutter cases Weaknesses: you’ll never see your doctor, you’ll get conflicting information from attending a and fellows (several doctors openly questioned my protocol), you will NOT receive personalized care. Also because they are so big, there’s not a lot of flexibility around scheduling (need to check a lot of boxes, little leeway). For me this didn’t work - my ovarian reserve is very low and my antral count varies month to month. I need to optimize my cycles around my body and not the clinic’s calendar, so switched to a smaller clinic with better results.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
IUI and IVF were covered by insurance, meds were out of pocket (~$5000), biopsy for PGS was ~$4,600 out of pocket.
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at NYU Langone Fertility Center.
1) When scheduling my first IVF cycle, miscommunication between my doctor and coordinator meant that I never actually got on the official calendar. I had to postpone my cycle by a month because their orientation class was fully booked. I changed coordinators and this didn’t happen again. 2) I was informed of my cancelled cycle via voice mail from a nurse the day before my scheduled retrieval. I called back 3 min later but could not reach anyone, they had closed early for the day. It took me several hours to reach anyone and still never received a medical explanation for why my estrogen dropped right before the retrieval. 3) I paid upfront for PGS testing (biopsy) but retrieved zero eggs. I have spent months trying to get that cost refunded since there were no embryos to biopsy. I have still not gotten an answer from the billing dept.
5
Doctor
Frederick Licciardi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
8
8
Age 38 - 39
IVF
Tubal Blockage
Unexplained
European
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
Neutral
Neutral
Successful
The doctor [Dr. Frederick Licciardi] and his research is top notch...First transfer was with Ovidrel, second was a natural cycle...He felt very comfortable going with one each time [Eset Approach]. I wasn't interested in the risk of multiples given my "Advanced" age...I still have his voicemail saved from when our transfer didn't work. He was honest and compassionate about what had happened ("I wish I had better news, and I know how disappointing this must feel.") but was still optimistic about the future ("Give me a call when you are ready and we will go over next steps.")
The morning clinic [NYU] is a work horse - you come in and then you leave and it is all business. It's an odd thing - but there is no sense of community, not once did another patient say something kind to me or smile, everyone looks at their phones. The nurses are moving people through as fast as possible. Whole thing is very odd - unlike anything I have ever experienced...They did not account for the timing of mail order delivery of drugs.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi is great. I still have his voicemail saved from when our transfer didn't work. He was honest and compassionate about what had happened ("I wish I had better news, and I know how disappointing this must feel.") but was still optimistic about the future ("Give me a call when you are ready and we will go over next steps.")
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
The doctor and his research is top notch. You have to be prepared mentally to deal with the NYU clinic - which is a whole other story.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
We talked about common interests beyond having babies - like skiing. For me this is important - it's like a sales call, let's talk about something for a minute or two that isn't this crazy expensive stressful situation that we are really here to discuss.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
Unfortunately I do not have access to the paperwork - but I could supply this later. (First transfer was with Ovidrel, second was a natural cycle)
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The morning clinic is a work horse - you come in and then you leave and it is all business. It's an odd thing - but there is no sense of community, not once did another patient say something kind to me or smile, everyone looks at their phones. The nurses are moving people through as fast as possible. Whole thing is very odd - unlike anything I have ever experienced.
Describe your experience with NYU Langone Fertility Center.
It's NYU - and they have a great track record at getting the results that I wanted. I would recommend them for the work, but not the decor. Also the location is not easy to get to in the morning. I did hear that they might be opening more locations for bloodwork.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
$4500/IVF
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
He felt very comfortable going with one each time. I wasn't interested in the risk of multiples given my "Advanced" age.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
Describe the specific things that went wrong at NYU Langone Fertility Center.
They did not account for the timing of mail order delivery of drugs.
8
Doctor
Frederick Licciardi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 36
1 IVF
1 Egg Freezing
Other
European
Middle Eastern
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Berkeley and the team at NYU were efficient and professional...is a professional, highly informative doctor. My partner and I both appreciated his honest, straightforward explanations and approach to our situation. He is not overly optimistic about the odds of success. He gives you the facts and I appreciated that as a patient...34 eggs were retrieved. 25 were mature, 20 fertilized via ICSI and 11 made it to day 5 for biopsy for PGD & PGS testing and freezing
NYU has a great team of doctors and nurses...From the nurses I met with for monitoring, to the embryologist I met on the day of my FET, everyone was kind and answered all of my questions. I felt like I could trust the team at NYU and that I was in good hands...They have a very strong team of capable nurses at NYU. They were all very professional and kind. They answered all of my questions and were problem solvers when it came to making sure you had the medications you need. Cherie had a lot of insight into where to go to get medications and ways to save money on certain medications by applying for grants & discount programs. The nurses before and after my egg retrieval and FET were very kind and professional as well.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley is a professional, highly informative doctor. My partner and I both appreciated his honest, straightforward explanations and approach to our situation. He is not overly optimistic about the odds of success. He gives you the facts and I appreciated that as a patient.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Ask as many questions as you can and know your medical history so you get the most out of your time with him.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley and the team at NYU were efficient and professional. From the nurses I met with for monitoring, to the embryologist I met on the day of my FET, everyone was kind and answered all of my questions. I felt like I could trust the team at NYU and that I was in good hands.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
I was on a gonadotropin PGS/PGD Protocol. I started with Gonal F 225 and Menopur 150 for the first 6 days. On the 7th day I was instructed to add Cetrotide in the morning in addition to Gonal F 225 and Menopur 150 at night. On day 11, I took the Cetrotide injection in the morning and the trigger shot that night which was a combination of Ovidrel and Lupron. Retrieval day was a day later and 34 eggs were retrieved. 25 were mature, 20 fertilized via ICSI and 11 made it to day 5 for biopsy for PGD & PGS testing and freezing. I did not have many side effects during the stimulation cycle except that my lower abdomen felt very sore on both sides. I was extremely bloated 2 days after the egg retrieval and definitely had to take it easy. I felt completely back to normal 2 weeks after retrieval.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They have a very strong team of capable nurses at NYU. They were all very professional and kind. They answered all of my questions and were problem solvers when it came to making sure you had the medications you need. Cherie had a lot of insight into where to go to get medications and ways to save money on certain medications by applying for grants & discount programs. The nurses before and after my egg retrieval and FET were very kind and professional as well.
Describe your experience with NYU Langone Fertility Center.
NYU has a great team of doctors and nurses. I felt like I was in good hands and when going through IVF, you have to be able to trust the fertility clinic you have chosen. I never doubted my decision to go with NYU and I'm happy with the outcome I had with them.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
My insurance provided 20K in fertility benefits that is all going towards my IVF cycle at NYU. PGD & PGS testing from Natera costs 6K. I have paid around 3K to NYU so far. I had a copay for many of the medications so I ended up paying $350 for the medications needed during my gonadotropin protocol. I opted to do a natural cycle for my FET and was prescribed Crinone (Progesterone gel). The cost of those with insurance was $90 for a box of 15. I had to buy 4 boxes for a total of $360.
Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
My frozen embryos were PGD & PGS tested. NYU informed me that they only do eSET for my circumstance. That is what I wanted as well.
10
Doctor
Alan Berkeley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, 20 Eggs Frozen
8
10
Age 36
1 Egg Freezing
Black or African-American
Lawyer
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Licciardi was my doctor but I saw him only twice during the process. We met at the consult and then he preformed one ultrasound. I was surprised when I learned he wasn't the one conducting my retrieval but he called me and put me at ease about who was doing the retrieval.... I really thought Dr. Licciardi's care was excellent during the process. He was always accessible by phone and email, and he called me several times to keep me updated and to check on me. I definitely felt that he cared
[NYU] is a factory but very organized. There were times I questioned if they were tailoring my meds correctly but at the end they knew what they were doing because I got way more eggs than expected. Also, need better communication regarding requirements if you ever want to donate the eggs. I was told that I had time to make the decision before retrieval and then week before the retrieval I was told that you need to start the process one month prior.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi was my doctor but I saw him only twice during the process. We met at the consult and then he preformed one ultrasound. I was surprised when I learned he wasn't the one conducting my retrieval but he called me and put me at ease about who was doing the retrieval. I really thought Dr. Licciardi's care was excellent during the process. He was always accessible by phone and email, and he called me several times to keep me updated and to check on me. I definitely felt that he cared and I wasn't just another number in the factory. . I think Dr. Licciardi wanted to manage my expectations because he told me to expect 10-14 eggs, but 22 were retrieved and 20 mature eggs were frozen (age 36). What this actually means I really don't know because Dr. Licciardi made it clear that there are no guarantees.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
He is not going to hold your hand during the process but you will get excellent results.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi was my doctor but I saw him only twice during the process. We met at the consult and then he preformed one ultrasound. I was surprised when I learned he wasn't the one conducting my retrieval but he called me and put me at ease about who was doing the retrieval. All of the doctors are highly skilled with decades of experience so you will always be in great hands. I really thought Dr. Licciardi's care was excellent during the process. He was always accessible by phone and email, and he called me several times to keep me updated and to check on me. I definitely felt that he cared and I wasn't just another number in the factory.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
We started out with 150 Gonal F in the morning and 75 Menapur at night and then we decreased Gonal F dosage by the end of week one. Total cycle lasted 10 days. Results were 22 eggs retrieved. 20 frozen (but 2 were not fully mature but they froze them anyway).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
You may see the same nurses during blood work, but often they are different. I never encountered any nursing staff who were rude or unkind. Nurses on retrieval day were very sweet and caring.
Describe your experience with NYU Langone Fertility Center.
There should be more preparation for administering the injections. There was an orientation but I forgot everything by the time it was time to start the cycle. It is a factory but very organized. There were times I questioned if they were tailoring my meds correctly but at the end they knew what they were doing because I got way more eggs than expected. Also, need better communication regarding requirements if you ever want to donate the eggs. I was told that I had time to make the decision before retrieval and then week before the retrieval I was told that you need to start the process one month prior. Still not sure what the actual answer is for that question.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
$6900 for egg freezing and storage for one year. 1,000 for anesthesia. I received a discount because it was medically necessary for me.
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
N/A
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
I wanted the option to donate my eggs if I wanted. There were certain requirements that had to be met ahead of time. I wasn’t given the correct timeline for that so I do not have option to donate my eggs if I wanted to do so. It’s not the end of the world and probably will need all the eggs.
8
Doctor
Frederick Licciardi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
10
10
Age 39 - 41
3 IVF
Embryo Freezing
Endometriosis
Income $200K - $499K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Grifo is very straight forward with his communication. He is blunt when delivering statistics and probabilities. However, he has his own story of infertility with his wife and children and he has compassion for what his patients are going through. He is invested in figuring out why things aren't working and provides comfort and hope when needed. He is extremely knowledgeable and respected in this industry.
My embryo [at NYU] was thawed for a FET and I was on the table waiting for the transfer. The embryologist was unable to properly get my embryo into the catheter for transfer. They said it became damaged and no longer felt comfortable transferring it.... I was impressed that they told me and confessed to the incident rather than transferring it and risking an unsuccessful transfer. Dr. Grifo also gave us some financial relief for a subsequent retrieval cycle
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is very straight forward with his communication. He is blunt when delivering statistics and probabilities. However, he has his own story of infertility with his wife and children and he has compassion for what his patients are going through. He is invested in figuring out why things aren't working and provides comfort and hope when needed. He is extremely knowledgeable and respected in this industry.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Have all of your questions prepared before seeing him or getting him on the phone. He's willing to spend time with you answering them, but is quick and succinct, so be prepared. He is not overly warm, but after completing several cycles with him, I can attest he is a compassionate doctor. He's not the doctor you go to for a close Dr./Patient relationship. You go to him for his expertise and experience.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr Grifo appeared genuinely invested in our success and showed sympathy when things did not work out time after time. He would spend as much time on the phone as we needed, answering questions, suggesting further tests, providing condolences, etc.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
I did a cycle at RMA where I was on 150 of Gonal F and 150 of Menopur. Dr. Grifo studied my results and ordered me to double that protocol and do 300 of each. He also added Clomid to my protocol. These changes helped me produce more eggs.
Describe your experience with NYU Langone Fertility Center.
It used to be painful to call the clinic. You got the answering service each time, even during business hours, but they have changed it recently. Someone actually answers the call and they try to get someone on the line that can help you real time. The wait times can be long during monitoring hours, but I've been to RMA as well and it's bad everywhere. Get there early. They move through monitoring quickly.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Often long waits, but the clinic was very efficient getting people in and out as quick as possible.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
$20K+
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
He prefers to only transfer one PGS tested embryo. He says there are too many risks to the mother and baby with Multiples. I don't know if he would agree to transfer multiple. I did not press him on this because his argument makes a lot of sense.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call with results
  • Lost or damaged samples
Describe the specific things that went wrong at NYU Langone Fertility Center.
My embryo was thawed for a FET and I was on the table waiting for the transfer. The embryologist was unable to properly get my embryo into the catheter for transfer. They said it became damaged and no longer felt comfortable transferring it. I was really upset, given I did not have many embryos. However, I was impressed that they told me and confessed to the incident rather than transferring it and risking an unsuccessful transfer. Dr. Grifo also gave us some financial relief for a subsequent retrieval cycle given one of our precious embryos was destroyed. These things can happen, and clinic handled the mishap very well.
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 36 - 37
4 IUI
1 IVF
PCOS
Unexplained
Income $200K - $499K
Consultant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Grifo was very encouraging throughout our process. He was mindful of both the emotional and physical demand of IVF. He was sure to communicate how none of this was our fault, talked us through each step of the process, and reassured us when things didn't go as planned.... When our first transfer failed, it was very evident that Dr. Grifo was upset for us. He called us and scheduled a face to face to talk through options and next steps.
They [NYU] are very organized. When you arrive, you check in with the video monitors, and wait to be called. The wait time was always minimal. You were escorted to the back room for blood work, if needed, and then into one of the rooms. They knew who you were, what you there for, and answered any questions which made you feel more like a patient than a number. While it was sometimes crowded, they clearly knew what to do and were able to make their way through each patient in a timely manner.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo was recommended to us by a very close family friend. After starting our journey with another doctor, when IVF became the best next step, we had to switch for insurance purposes. Our first visit with Dr. Grifo was comprehensive and very informative. He asked us a tone of questions, talked us through the science of the process in ways that we could understand and was sure to create space and time for any questions that we might have. My husband and I felt very comfortable with him and were eager to get started. Throughout my treatment, I was fortunate to visit the clinic on his "days" which always made me feel better. He was always very thorough and would talk us through the implications of anything that was going on, offering encouragement and support. When our first transfer failed, it was very evident that Dr. Grifo was upset for us. He called us and scheduled a face to face to talk through options and next steps. He assured us it wasn't our fault and that there was hope in terms of next steps both traditional and more innovative, and even offered ideas based on his latest research. He suggested further testing to help inform the course of action. I saw him for a biopsy, which was uncomfortable, but I always appreciated how Dr. Grifo would talk me through the procedure to help pacify any fears or discomfort. Lastly, we were very fortunate that Dr. Grifo was able to transfer our second embryo, which was successful! It was so great to have him there, and provide us with the confidence and calm that we needed. He told us it was his birthday, and that he had a good feeling about it! When we saw him at one of the first ultra sounds after being pregnant, it was clear how thrilled he was for us. He expressed his joy and confidence in us as parents, and allowed us to hear the heart beat as many times as we wanted! We simply could not have done this without him and we are so thankful for his knowledge and expertise.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
To be patient, and to understand that as much as you'd like to see Dr. Grifo every time you are there, there are doctors of the day for a reason. Trust that he is very informed of your journey, and is always available if you want to schedule a call or email.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo was very encouraging throughout our process. He was mindful of both the emotional and physical demand of IVF. He was sure to communicate how none of this was our fault, talked us through each step of the process, and reassured us when things didn't go as planned.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
We used a series of injections to stimulate egg production/growth. I was then monitored regularly to ensure the right dose/frequency and monitor progress. These injections included daily doses of gonal, a few of lupron, and then an ovulation stimulator to ensure ovulation occurred. I was also put on estragen to help encourage a healthy uterine lining for the transfer. During the retrieval process, we retrieved 28 eggs, however, the nurse suggested we use ICSI, to help ensure fertilization given my husbands sperm numbers, were just slightly under the amount they wanted. After the transfer, I was put on progesterone and estrogen to help support the pregnancy. When our first transfer failed, Dr. Grifo suggested a biopsy of my uterine lining to test for bacteria which could have influenced the transfer. It came back negative so he told us to move forward with another transfer. This time around, Dr. Grifo suggested that we might want to try something different just for our peace of mind. So we tried a natural cycle without the use of estrogen and just the use of letrazole. However, after my first visit, Dr. Grifo didn't really like that I wasn't progressing and decided to put me back on the same cycle we tried before as it seemed to work better. It did, and that is what got us to our second transfer with Dr. Grifo! After that transfer, he put me back on the progesterone shots and estrogen, however, after I told him that the shots were making me really sore, he offered my progesterone inserts to help alleviate some of the shots.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was very knowledgable, encouraging, kind and patient. They were very thorough when calling with results and directions. I appreciated they also help talked me through the emotional implications of all of this.
Describe your experience with NYU Langone Fertility Center.
They are very organized. When you arrive, you check in with the video monitors, and wait to be called. The wait time was always minimal. You were escorted to the back room for blood work, if needed, and then into one of the rooms. They knew who you were, what you there for, and answered any questions which made you feel more like a patient than a number. While it was sometimes crowded, they clearly knew what to do and were able to make their way through each patient in a timely manner.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
I provided some of my thoughts on a previous question.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
I fortunately had good insurance which covered most of the costs of our first cycle with frozen embryo transfer. We did however, have to pay out of pocket for the PGS testing, about $7000, and then we had to pay out of pocket for the second transfer as it put us over my lifetime max. That was $4000.
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Grifo shared his concerns about transferring one PGS normal embryo at a time. Given our embryos were normal, he was pretty adamant about his thoughts on transferring one at a time to reduce risks. However, he ultimately said that he'd do whatever we wanted.
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
7
9
Age 36 - 37
4 IUI
Unexplained
European
Income $200K - $499K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr Licciardi spent a good deal of time with us during our consultation and he was blunt yet always very positive. He also listened to my ideas and we came up with a plan together. He didn’t push me right into IVF and encouraged my break between IUIs and IVF.... The only weakness I see is that I only saw dr Licciardi twice. Once during consultation and the next when he performed one of my IUIs. I’m not sure if that’s normal in all clinics but he is responsive and helpful over email which really helps ease my nerves when I have questions or concerns.
This [NYU] is a very busy but very organized clinic. The nurses get you in and out for early morning blood work and the wait times are never that bad. They have a very good system. It is a bit hard to get someone one the phone quickly, but they do always return calls within the same day or next morning. I’ve had no issues with billing or authorization and they are always very quick and helpful, calling Aetna for me and helping to make the insurance process as easy as possible.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr Licciardi has great bedside manner and very personable. He seemed interested in getting to know us as a couple and he explained our test results to us in ways we could understand. He was thorough in all the tests he recommended and always told us his expert opinion, not just what we wanted to hear. He also listened to me and my concerns while going through IUI and I felt that we came up with my fertility plan together, which helped make me feel more involved and in control. Dr Licciardi never pushed IVF on us even though he believes that will be our best route, but knowing we weren’t ready and wanted to give IUI a shot, he was supportive and helped us to try and make that happen. After 4 failed attempts we decided to take a break and I started acupuncture. He was supportive and even encouraged it. We will be starting IVF in May. The only weakness I see is that I only saw dr Licciardi twice. Once during consultation and the next when he performed one of my IUIs. I’m not sure if that’s normal in all clinics but he is responsive and helpful over email which really helps ease my nerves when I have questions or concerns. My two friends have had success with Dr Licciardi so I’m hopeful and excited to see what happens.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Be upfront about your ideas and plans for treatment and email him with any questions or concerns, you’ll get the quickest reply.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Dr Licciardi spent a good deal of time with us during our consultation and he was blunt yet always very positive. He also listened to my ideas and we came up with a plan together. He didn’t push me right into IVF and encouraged my break between IUIs and IVF. He also called to follow up with me after failed IUIs and is quick to answer any questions I have over email, which is super convenient.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
All of my tests came back great, however my husband had slightly low motility. We wanted to start slow so our first cycle we tried natural IUI which Dr Licciardi was very supportive of since I have no discovered issues ovulating. After that failed we moved to Chlomid, followed by two more rounds using injectables. After 4 failed rounds I decided to see an acupuncturist and get my body and mind back in shape I order to start IVF. My cycles are on the shorter side which may be causing an issue with implantation. My acupuncturist and I are working together to correct that and it’s working! I’ll be starting IVF in May with a protocol of 150 Gonal F and 150 menopur to start.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Kamini)
Every single nurse or coordinator I have dealt with has been amazing. They are friendly, remember your name, comforting and knowledgeable. They always make me feel that they care and are here to help. They are responsive and informative. I am very happy with the team of nurses!
Describe your experience with NYU Langone Fertility Center.
This is a very busy but very organized clinic. The nurses get you in and out for early morning blood work and the wait times are never that bad. They have a very good system. It is a bit hard to get someone one the phone quickly, but they do always return calls within the same day or next morning. I’ve had no issues with billing or authorization and they are always very quick and helpful, calling Aetna for me and helping to make the insurance process as easy as possible. They answer all of my questions and never make me feel like a bother.
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Our clinic does not do multiple embryo transfers and they explained the risks very clearly. My husband and I are on board.
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
One of the nurses called with my 3rd IUI result and advised me I was pregnant, however, she read my estrogen levels instead of progesterone and realized it right away. She was so apologetic and says that has never happened in 18 years since she’s been a nurse. It was disappointing but I understood people make mistakes and we are all human. Dr Licciardi called me immediately after to make sure I was okay. I actually enjoyed those 5 seconds of thinking I was pregnant. :)
7
Doctor
Frederick Licciardi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 43 - 44
1 IUI
1 IVF
2 Egg Freezing
Unexplained
European
Income $200K - $499K
Accountant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Grifo has a call with me each step of the way, good or bad, to explain what is going on, to answer questions, to discuss next steps and create a plan of action. He uses his own personal experiences to relate to you, and shows empathy and compassion... He adjusted my plans accordingly. He was compassionate and empathatic and while I didn't see him often, he called and we spoke on the phone as long as I needed to to feel comfortable.
The one criticism would be that sometimes billing comes before all else, but that is understandable to some degree. They [NYU] are very good at what they do overall, and very efficient. I like that for retrievals you don't need to be there in one cattle call, you are assigned specific times. Morning monitoring is efficient particularly when you get there early. Their check in system is very easy to use.... Mary and the other nurses were wonderful and helpful.
How was your experience with James Grifo at NYU Langone Fertility Center?
He is just wonderful. I had an experience with one other doctor as a consult and another for treatments, Dr. Grifo was the first to treat me like a human. He adjusted my plans accordingly. He was compassionate and empathatic and while I didn't see him often, he called and we spoke on the phone as long as I needed to to feel comfortable. He also shared tips outside of the treatment protocol to help give us the best chances possible.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Go to him!! And trust him and his experience and judgement.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo has a call with me each step of the way, good or bad, to explain what is going on, to answer questions, to discuss next steps and create a plan of action. He uses his own personal experiences to relate to you, and shows empathy and compassion
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr Grifo learned from my past protocol with someone else that I needed an adjustment to my protocols. In addition to menopur and gonal F we added Clomid. In my prior cycle with another dr just menopur and gonal f resulted in a cancelled cycle. Dr. Grifo adding the clomid resulted in retrieving 5 eggs, which was more than even when I did a stimulation round several years ago when I was younger.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Mary)
Mary and the other nurses were wonderful and helpful. They are efficient and compassionate.
Describe your experience with NYU Langone Fertility Center.
The one criticism would be that sometimes billing comes before all else, but that is understandable to some degree. They are very good at what they do overall, and very efficient. I like that for retrievals you don't need to be there in one cattle call, you are assigned specific times. Morning monitoring is efficient particularly when you get there early. Their check in system is very easy to use.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
I felt this was a very efficient process. Obviously there was some waiting on some days, but nothing significant.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
Medications out of pocket were about 7K, insurance covered IVF I beleive the cost was about 8K, PGS testing was $5,100 upfront for related costs but receive refund for embryos not able to be tested
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2019, Successful
10
10
Age 36 - 39
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Fino is great. We did not see her every visit as the clinic's schedule rotated. Certain doctors did certain procedures on specific days. But our consultations and appointments with her were always great. She took time to listen to our concerns and fully explain things. It was never rushed.... NYU prefers and indeed recommends single embryo transfer, especially if you opt for PGS, due to the risks associated with a multiples pregnancy.
Clean and spacious facility Generally on time with appointments but book early because they are very popular. You could easily feel like a number [at NYU] because there are so many patients in and out every day, but the staff does a great job at showing kindness and empathy, while keeping things moving along too.... Monitoring was from 7-9am 7 days a week. I am sure exceptions could be made if needed but I never needed to request this.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
Dr Fino is great. We did not see her every visit as the clinic's schedule rotated. Certain doctors did certain procedures on specific days. But our consultations and appointments with her were always great. She took time to listen to our concerns and fully explain things. It was never rushed.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Book earlier than you think. They are very busy and it can take a while to get an initial appointment.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
It's a little of both at NYU. They have A LOT of patients and a very well-run and well-organized system. I can see how people would easily feel like a number but the staff is so friendly and caring and compassionate that I always personally felt like a human, even if I was just one of many women getting shuffled through the morning monitoring process. They always had a smile and asked how I was doing.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
Honestly can't remember the specifics...
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Friendly and well organized.
Describe your experience with NYU Langone Fertility Center.
Clean and spacious facility Generally on time with appointments but book early because they are very popular. You could easily feel like a number because there are so many patients in and out every day, but the staff does a great job at showing kindness and empathy, while keeping things moving along too.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring was from 7-9am 7 days a week. I am sure exceptions could be made if needed but I never needed to request this. It would be crowded but I always arrived before 7 and was one of the first patients to be seen. I actually appreciated the set up of a morning monitoring window because I could get in and out before starting my workday and get my results/instructions before the end of the day.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
On par with other NYC facilities but to be honest, I can't remember exactly.
Describe Elizabeth Fino's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NYU prefers and indeed recommends single embryo transfer, especially if you opt for PGS, due to the risks associated with a multiples pregnancy.
10
Doctor
Elizabeth Fino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, 21 Eggs Frozen
10
10
Age 37
2 Egg Freezing
PCOS
East Asian
Income $100K - $199K
Doctor
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Fino was very thorough and professional. She patiently explained the whole process to me including risks and benefits in great detail. I took down notes during my consultation, and by the end, I had a whole page of notes. The most important thing was that she got me an amazing result for my egg retrieval. I was 37 yo, and she managed to retrieve 23 and freeze 21! I was thrilled! I was expecting about half the number of eggs given my age.
[NYU] provides a thorough orientation session with booklets and videos to guide you through the entire process....Morning monitoring can be busy, but if you get there early, you are seen quickly and efficiently. Out of pocket prices can be on the more expensive side among NYC clinics, but I think you get what you pay for....The nursing staff was experienced, knowledgeable and easy to reach and talk to.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
Dr. Fino was very thorough and professional. She patiently explained the whole process to me including risks and benefits in great detail. I took down notes during my consultation, and by the end, I had a whole page of notes. The most important thing was that she got me an amazing result for my egg retrieval. I was 37 yo, and she managed to retrieve 23 and freeze 21! I was thrilled! I was expecting about half the number of eggs given my age. On top of that, I had requested no anesthesia to save on the cost of an anesthesiologist. Basically Dr. Fino just worked with me throughout the procedure. If it was too painful, she would pause and then continue when I was ready. Even with the pausing, she worked fast and was done in 15-20min. I'm still amazed that she retrieved that many eggs and with no anesthesia!
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Bring pen and paper with you because Dr. Fino can give you a ton of information and advice! The clinic will give you booklets and written instructions, but she can you answer your specific questions very thoroughly and in detail!
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Dr. Fino was excellent clinically and had a compassionate bedside manner. She was warm and friendly and answered all my questions patiently.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
I used gonadal F, menopur and ovidrel for the egg retrieval and freezing.
Describe your experience with your nurse at NYU Langone Fertility Center.
The nursing staff was experienced, knowledgeable and easy to reach and talk to.
Describe your experience with NYU Langone Fertility Center.
The clinic is one of the oldest IVF clinics in the country and has a lot of experience with IVF. It is very well organized. It provides a thorough orientation session with booklets and videos to guide you through the entire process. In fact, you cannot proceed with treatment unless you attend the orientation session, so they are very committed to educating you as a patient and informing you of all the risks and benefits. Morning monitoring can be busy, but if you get there early, you are seen quickly and efficiently. Out of pocket prices can be on the more expensive side among NYC clinics, but I think you get what you pay for. The price was worth it considering they got me an excellent result.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring appointments were first come, first serve from 7am to 10am. The earlier you went, the faster you could be seen. I personally liked the flexibility of having a walk-in appointment over making an appointment for a specific time.
10
Doctor
Elizabeth Fino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
0
0
Age 42
1 IVF
European
Income $200K - $499K
Investor
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Perhaps upon further tries it would become a more tailored, personal process [with Dr. Grifo] but we won't try there again - felt factory-like...In person the conversations were frank and direct. Upon failure of the procedure my husband and I asked to revisit what went wrong / what could be done differently. During that visit it felt like he was reviewing the details for the very first time and hadn't prepared for the discussion - like the center was indeed a factory without much tailoring or specific patient focus or analysis.
They won't transfer multiple [embryos] - against policy [at NYU]...despite having to "pay upfront" . . . I'm still getting bills a year later . .. . all in probably $40k with medicines...Very busy with lots of people coming in and out; nevertheless relatively well organized and answers were fairly timely. DId have a couple of issues with assigned nurse not being very communicative. Felt old/tired in terms of layout and cleanliness and technology...
How was your experience with James Grifo at NYU Langone Fertility Center?
Our takeaway was that had ICSI been performed at the outset we would have had a successful experience. We were told NYU waits 24 hours to determine whether it's necessary "to save costs" - at $40k / IVF pop I'm pretty much all in already . . . trying to do everything possible to achieve a successful outcome and wish I'd been educated further upfront and been allowed to make my own cost/benefit analysis. Instead, we were left with "try again and go ahead and do ICSI upfront, sure" or "go somewhere else" or "give up" - not ideal choices but then again nothing about this process is ideal. Punchline - I liked Dr. Grifo but didn't think he "dug in" the first round to maximize its success so couldn't recommend him to anyone. Perhaps upon further tries it would become a more tailored, personal process but we won't try there again - felt factory-like.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Ask him if he does his best the first try to maximize results or does a one-size-fits-all approach the first time assuming you'll have to do multiple rounds and at that point he starts to focus on tailoring approaches.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
In person the conversations were frank and direct. Upon failure of the procedure my husband and I asked to revisit what went wrong / what could be done differently. During that visit it felt like he was reviewing the details for the very first time and hadn't prepared for the discussion - like the center was indeed a factory without much tailoring or specific patient focus or analysis.
Describe your experience with NYU Langone Fertility Center.
Very busy with lots of people coming in and out; nevertheless relatively well organized and answers were fairly timely. DId have a couple of issues with assigned nurse not being very communicative. Felt old/tired in terms of layout and cleanliness and technology.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
despite having to "pay upfront" . . . I'm still getting bills a year later . .. . all in probably $40k with medicines
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
They won't transfer multiple - against policy.
0
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
0
3
Age 32
5 Fertility Medications
PCOS
Uterine Fibroids
Black or African-American
Income $200K - $499K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I was diagnosed with a full thickness intramural fibroid that was pushing into the uterine cavity, preventing me from conceiving. Dr. Fino initially recommended that she remove the portion of the fibroid pushing into the cavity via a hysterscopic myomectomy. After my first surgery with her, she suggested we go back in and clean the cavity one more time ... Dr. Fino's bedside manner is lukewarm and she's pretty much, in and out. She exhibits no real compassion and, I feel as though, she is money hungry. ...
Be prepared to meet other doctors, other than your own, throughout your visits. The clinic [NYU] is run like a factory, as most fertility clinics are, so don't be alarmed. The office opens pretty early which is nice for working individuals. ... I would have appreciated her [Dr. Fino] referring me to someone who knew how to properly manage and remove intramural fibroids; instead of performing procedures that put my uterus at risk for scaring.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
I was diagnosed with a full thickness intramural fibroid that was pushing into the uterine cavity, preventing me from conceiving. Dr. Fino initially recommended that she remove the portion of the fibroid pushing into the cavity via a hysterscopic myomectomy. After my first surgery with her, she suggested we go back in and clean the cavity one more time before proceeding with IVF. I agreed. However, I should have followed my gut. The remaining fibroid continued to be a problem and Dr. Fino continued to suggest 2-3 more hysterscopic myomectomies. In this day and age, women successfully have lap procedures to remove fibroids before conceiving. I do not think that Dr. Fino had my best interest at heart. I sought a second opinion with a fibroid specialist who removed the remaining fibroid via robotic myomectomy. I healed well, transferred my care to RMA and am now 9 weeks pregnant after a successful IVF cycle. I am so happy that I listened to my gut. I would have appreciated her referring me to someone who knew how to properly manage and remove intramural fibroids; instead of performing procedures that put my uterus at risk for scaring. She is money hungry and that's the bottom line.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Listen to your gut
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Dr. Fino's bedside manner is lukewarm and she's pretty much, in and out. She exhibits no real compassion and, I feel as though, she is money hungry.
Describe your experience with NYU Langone Fertility Center.
Be prepared to meet other doctors, other than your own, throughout your visits. The clinic is run like a factory, as most fertility clinics are, so don't be alarmed. The office opens pretty early which is nice for working individuals.
0
Doctor
Elizabeth Fino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources