NYU Langone Fertility Center

10 doctors work here

Rated 8.7
Strongly recommend: 73%Neutral: 14%Don't recommend: 13%8.7
73% strongly recommend
212 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
8.8
8.8
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.4
8.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,147
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

NY - 53rd Street
159 East 53rd St
New York, NY 10022
NY - Westside
109 West 27th St
New York, NY 10001

32 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
2
NPS
3
Age 41
1 IVF
East Asian
Income $200K - $499K
Sales Representative
1st of 2 Docs
4 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Berkely is a bit dated in his methods. He was not very proactive or aggressive in his approach. I felt he was too factual and did not provide sensitivity for patients during a difficult time.... For our only cycle with Dr Berkeley, we used a combination of frozen eggs and fresh eggs, however all of our frozen eggs did not survive the thaw which is very very rare. We do not feel it was handled properly.
The clinic [NYU] was too big, it was like a baby factory. You had to wait in a big waiting room with no privacy for up to an hour sometimes. It was an embarrassing and difficult environment.... Individually they [the nursing staff] were nice, but there were too many patients each day. You did not feel like you received personal service and the wait was long.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
For our only cycle with Dr Berkeley, we used a combination of frozen eggs and fresh eggs, however all of our frozen eggs did not survive the thaw which is very very rare. We do not feel it was handled properly.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Dr Berkely is a bit dated in his methods. He was not very proactive or aggressive in his approach. I felt he was too factual and did not provide sensitivity for patients during a difficult time.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
The clinic is too big and you did not receive personal care.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
Menopur Follistim
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Individually they were nice, but there were too many patients each day. You did not feel like you received personal service and the wait was long.
Describe your experience with NYU Langone Fertility Center.
The clinic was too big, it was like a baby factory. You had to wait in a big waiting room with no privacy for up to an hour sometimes. It was an embarrassing and difficult environment.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
Approximately $15k per cycle
2
Doctor
Alan Berkeley
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
2 of 5
3
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
0
NPS
0
Age 33 - 34
Anovulation
PCOS
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only saw her [Dr. Elizabeth Fino] twice in 6 months - all monitoring appointments were done by nurses.... She didnt recommend testing other than hormone blood work and ultrasound and pushed me to begin medication. In retrospect she should have recommended a HSG, male factor testing, immune factor testing, Prometrium challenge, etc.... Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.
It’s [NYU- 1st Ave] a cattle call. Expect to wait 2-3 hours for your monitoring appointments. Impersonal. Unless you’re ready for IVF this isn’t the place for you. I can’t think of many upsides for NYU as I had a generally terrible experience.... Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
She didnt recommend testing other than hormone blood work and ultrasound and pushed me to begin medication. In retrospect she should have recommended a HSG, male factor testing, immune factor testing, Prometrium challenge, etc.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
If you aren’t ready for IVF don’t bother.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
I only saw her twice in 6 months - all monitoring appointments were done by nurses.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
NA
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.
Describe your experience with NYU Langone Fertility Center.
It’s a cattle call. Expect to wait 2-3 hours for your monitoring appointments. Impersonal. Unless you’re ready for IVF this isn’t the place for you. I can’t think of many upsides for NYU as I had a generally terrible experience.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
Under $500 for consultation and basic diagnostics test.
Describe Elizabeth Fino's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NA
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
Nothing went right.
0
Doctor
Elizabeth Fino
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
7
NPS
3
Age 40
1 IVF
Diminished Ovarian Reserve
European
Lawyer
2nd of 2 Docs
1 Egg Freezing With Other Docs
Neutral
Doesn't Recommend
Successful
I only saw him [Dr. Frederick Licciardi] twice through the entire cycle though and had him once on the phone...He was very pessimistic about my treatment and personally called me to recommend aborting the cycle half way through because of the low number of eggs. He however did not offer any alternative, so I proceeded with the cycle and became pregnant with only two eggs retrieved.
They [nurses at NYU] were completely disorganized, abrupt and unfriendly...[monitoring appointments were] Disorganized, unfriendly...Everyone is rushed, the nurses are disorganized and not always aware of your treatment plan. You need to keep following up and remind them of details. The staff is generally cold, unfriendly and impatient. There seems to be a disconnect between doctors, nurses, coordinators.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
He was upfront, friendly, asked questions and listened. He was very pessimistic about my treatment and personally called me to recommend aborting the cycle half way through because of the low number of eggs. He however did not offer any alternative, so I proceeded with the cycle and became pregnant with only two eggs retrieved.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
He was nice and friendly. I only saw him twice through the entire cycle though and had him once on the phone.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They were completely disorganized, abrupt and unfriendly.
Describe your experience with NYU Langone Fertility Center.
Everyone is rushed, the nurses are disorganized and not always aware of your treatment plan. You need to keep following up and remind them of details. The staff is generally cold, unfriendly and impatient. There seems to be a disconnect between doctors, nurses, coordinators.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Disorganized, unfriendly.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
7
Doctor
Frederick Licciardi
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
3
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
2016 - 2018, Unsuccessful
NPS
8
NPS
6
Age 39 - 41
3 IUI
Income $200K - $499K
Consultant
Only Doc Seen
Neutral
Doesn't Recommend
Unsuccessful
Dr. Licciardi is a great mix of blunt and delicate. He really takes the time to get to know you. He has been very helpful through the process. His nurses are also wonderful. We're not done yet but we plan to continue with him...He took the time to meet my husband and I and really learn about us and our process...Get to know his nurses...Chlomid, IUI and Letrazol
Get to know his [Dr. Licciardi's] nurses [at NYU]...[They are] Wonderful and very helpful...I'm confident in the science and success rates of the clinic. However, it mostly operates a lot like a factory. There are often long lines and long waits for all the processes. It's not a great feeling clinic...Dr. Licciardi is a great mix of blunt and delicate. He really takes the time to get to know you. He has been very helpful through the process. His nurses are also wonderful. We're not done yet but we plan to continue with him.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi is a great mix of blunt and delicate. He really takes the time to get to know you. He has been very helpful through the process. His nurses are also wonderful. We're not done yet but we plan to continue with him.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Get to know his nurses
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
He took the time to meet my husband and I and really learn about us and our process.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
Chlomid, IUI and Letrazol
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Wonderful and very helpful
Describe your experience with NYU Langone Fertility Center.
I'm confident in the science and success rates of the clinic. However, it mostly operates a lot like a factory. There are often long lines and long waits for all the processes. It's not a great feeling clinic.
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
N/a
8
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
6
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2014, Unknown Success
NPS
7
NPS
5
Age 30
Income $200K - $499K
Marketer or PR
1st of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Doesn't Recommend
Success w/ Doc Not sure
Dr. Park is not necessarily warm & fuzzy (which i was okay with). Very kind, good bedside manner. Thorough with her details.
NYU is a very busy office, getting an appointment was very tough...There was some confusion a few times in terms of what tests were needed and where they needed to happen.
How was your experience with Joonhee Park at NYU Langone Fertility Center?
very kind, good bedside manner. thorough with her details.
What's one piece of advice would you give a prospective patient of Joonhee Park at NYU Langone Fertility Center?
not necessarily warm & fuzzy (which i was okay with)-- but could find that to be not for everyone.
During treatment, were you treated like a number or a human with Joonhee Park at NYU Langone Fertility Center?
very busy office, getting an appointment was very tough. I also had to call several times once I had a miscarriage to understand what I had to do next since Dr. Park was away. Staff was kind was in the office (nurses)-- but there was some confusion a few times in terms of what tests were needed and where they needed to happen
Describe your experience with the nursing staff at NYU Langone Fertility Center.
front desk staff was horrible.
What specific things went wrong at NYU Langone Fertility Center?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at NYU Langone Fertility Center.
dr. park was great-- her front desk staff was difficult, rude and showed zero compassion.
7
Doctor
Joonhee Park
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
5
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Educational Resources
5 of 5
2020, Unsuccessful
NPS
4
NPS
5
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I just wish Berkeley paid attention to his patients charts weekly. Some clients need prior surgeries and it’s not good at all if the DOCTOR doesn’t keep up on her. unnecessary tests because they ( forgot or aren’t reading her chart ) or missing pieces in the med package that wasn’t addressed on their end...[he] is never there
The [NYU Langone] nurses are very nice, but they make the decisions on how to proceed. The nurses are not doctors. I just wish Berkeley paid attention to his patients charts weekly. Some clients need prior surgeries and it’s not good at all if the DOCTOR doesn’t keep up on her. unnecessary tests because they ( forgot or aren’t reading her chart ) or missing pieces in the med package that wasn’t addressed on their end
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley is never there. The nurses are very nice, but they make the decisions on how to proceed. The nurses are not doctors. I just wish Berkeley paid attention to his patients charts weekly. Some clients need prior surgeries and it’s not good at all if the DOCTOR doesn’t keep up on her. unnecessary tests because they ( forgot or aren’t reading her chart ) or missing pieces in the med package that wasn’t addressed on their end. For the price that they charge , it should be an immaculate service provider.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Don’t let the nurses stay on top of the situation without your knowledge
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley is never there. The nurses are very nice, but they make the decisions on how to proceed. The nurses are not doctors. I just wish Berkeley paid attention to his patients charts weekly. Some clients need prior surgeries and it’s not good at all if the DOCTOR doesn’t keep up on her. unnecessary tests because they ( forgot or aren’t reading her chart ) or missing pieces in the med package that wasn’t addressed on their end. For the price that they charge , it should be an immaculate service provider.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Forgetful. Nice.
Describe your experience with NYU Langone Fertility Center.
Dr Berkeley is never there. The nurses are very nice, but they make the decisions on how to proceed. The nurses are not doctors. I just wish Berkeley paid attention to his patients charts weekly. Some clients need prior surgeries and it’s not good at all if the DOCTOR doesn’t keep up on her. unnecessary tests because they ( forgot or aren’t reading her chart ) or missing pieces in the med package that wasn’t addressed on their end. For the price that they charge , it should be an immaculate service provider.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at NYU Langone Fertility Center.
Dr Berkeley is never there. The nurses are very nice, but they make the decisions on how to proceed. The nurses are not doctors. I just wish Berkeley paid attention to his patients charts weekly. Some clients need prior surgeries and it’s not good at all if the DOCTOR doesn’t keep up on her. unnecessary tests because they ( forgot or aren’t reading her chart ) or missing pieces in the med package that wasn’t addressed on their end. For the price that they charge , it should be an immaculate service provider.
4
Doctor
Alan Berkeley
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
1 of 5
5
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
3
NPS
5
Age 36
3 IUI
Unexplained
European
Operations
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The initial consultation with Dr. Fino was great and we left feeling optimistic about the next steps. Given that we received zero communication during the following three IUI's and the Dr wasn't present for any of the procedures...my wife was prescribed Clomid to assist in ovulating multiple eggs. In 2 of 3 cycles, the drug had no effect and only one egg was produced and in 1 of the cycles, two follicles developed
[NYU Langone Fertility Center is] a well-oiled machine, modern, clean, and efficient and seams to accommodate for many procedures every hour based on the number of people coming and going. The issue is, it feels more like a machine than an intimate clinic. However, for busy professionals who need to get in and out with minimal fuss, this might be the perfect option...Initial consultation plus scan $760. Each IUI round $1045
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
The initial consultation with Dr. Fino was great and we left feeling optimistic about the next steps. Given that we received zero communication during the following three IUI's and the Dr wasn't present for any of the procedures, we moved onto a new clinic with a more personal approach. NYU is clearing pushing patients through the system en-masse which may be perfectly fine for some individuals.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Follow up and insist on speaking with the Dr. You are unlikely to hear from Dr. Fino if you simply wait to be contacted
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
We received one initial consultation from Dr. Fino. After undergoing 3 IUI's we received zero follow up's from the Dr. Since this was our first experience with fertility Dr's, we just assumed this was the norm. Trying to contact the Dr was impossible, as you are consistently blocked by the assisting staff.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
From memory, my wife was prescribed Clomid to assist in ovulating multiple eggs. In 2 of 3 cycles, the drug had no effect and only one egg was produced and in 1 of the cycles, two follicles developed. Had the Dr been monitoring the results, I assume another drug may have been prescribed to assist.
Describe your experience with NYU Langone Fertility Center.
It's a well-oiled machine, modern, clean, and efficient and seams to accommodate for many procedures every hour based on the number of people coming and going. The issue is, it feels more like a machine than an intimate clinic. However, for busy professionals who need to get in and out with minimal fuss, this might be the perfect option.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
Initial consultation plus scan $760. Each IUI round $1045
3
Doctor
Elizabeth Fino
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
1 of 5
5
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5