NYU Langone Fertility Center

9 doctors work here

Rated 8.6
Strongly recommend: 71%Neutral: 15%Don't recommend: 14%8.6
71% strongly recommend
202 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.7
7.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
9.3
9.3
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.4
8.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,147
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

NY - 1st Ave
660 1st Avenue
New York, NY 10016
212.263.8990
NY - Westside
109 West 27th St
New York, NY 10001
212.263.8999

133 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 Embryo Freezing
European
East Asian
Income $200K - $499K
Doctor
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is warm, empathic and is clearly passionate about the work she does...She is an excellent physician and exceeded my expectations in terms of results. It was also very apparent to me that she goes above and beyond for all of her patients based on my observations of her and her equally excellent team...produced results (i.e., # of embryos that were normal based on preimplantation genetic testing) that exceeded my expectations. I felt very comfortable asking questions as I was always met with prompt and clear answers.
Every nurse [at NYU Fertility Center] I interacted with was extremely knowledgeable, approachable and helpful. The majority of nurses I interacted with were not aware that I am a physician and went above and beyond in terms of being accommodating with my hectic schedule and ensuring that they were able to get in touch with me to communicate results, next steps, etc., All of the nursing staff were very warm and friendly, despite being quite busy...Efficient, well-oiled machine
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I am a female physician and plan to recommend her to my friends who are also physicians. She is an excellent physician and exceeded my expectations in terms of results. It was also very apparent to me that she goes above and beyond for all of her patients based on my observations of her and her equally excellent team.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is warm, empathic and is clearly passionate about the work she does. Not surprisingly, this passion translates to excellent results, which exceeded my expectations.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Every nurse I interacted with was extremely knowledgeable, approachable and helpful. The majority of nurses I interacted with were not aware that I am a physician and went above and beyond in terms of being accommodating with my hectic schedule and ensuring that they were able to get in touch with me to communicate results, next steps, etc., All of the nursing staff were very warm and friendly, despite being quite busy.
Describe your experience with NYU Langone Fertility Center.
Dr. DeVore and her team were excellent communicators and most importantly, produced results (i.e., # of embryos that were normal based on preimplantation genetic testing) that exceeded my expectations. I felt very comfortable asking questions as I was always met with prompt and clear answers.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Efficient, well-oiled machine
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Her team was upfront and clear about out of pocket costs.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
2 IUI
Unexplained
European
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore was exactly what I was looking for in a fertility doctor. She always took the time to explain everything to me. She was honest but compassionate when there was not so good news, and she always had a plan for the next step, which I appreciated. She was able to get me pregnant on my third round of IUI, but we had already set up the process for IVF in case the IUI didn't work. I'm so grateful to her for getting me pregnant, but also for her knowledge and approachable bedside manner.
We did one round of IUI with letrozole and a trigger shot [at NYU Langone Fertility Center], and then the next round of IUI with Clomid and a trigger shot, which resulted in a pregnancy...All of the nurses were incredibly friendly, knowledgeable, and organized...I found the clinic to e very organized and well run. The open hours for labs/US could get crowded and you might wait for 15-20 minutes, but this was the same as the practice where I was seen first, so I wasn't surprised.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was exactly what I was looking for in a fertility doctor. She always took the time to explain everything to me. She was honest but compassionate when there was not so good news, and she always had a plan for the next step, which I appreciated. She was able to get me pregnant on my third round of IUI, but we had already set up the process for IVF in case the IUI didn't work. I'm so grateful to her for getting me pregnant, but also for her knowledge and approachable bedside manner.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
She will listen to what your hopes are and will be honest with you in coming up with your treatment plan. I very much appreciated her honest opinion and help in managing my expectations.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore took the time to explain every detail of infertility with me, as well as every step along the way and exactly what the plan would be.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
We did one round of IUI with letrozole and a trigger shot, and then the next round of IUI with Clomid and a trigger shot, which resulted in a pregnancy.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
All of the nurses were incredibly friendly, knowledgeable, and organized.
Describe your experience with NYU Langone Fertility Center.
I found the clinic to e very organized and well run. The open hours for labs/US could get crowded and you might wait for 15-20 minutes, but this was the same as the practice where I was seen first, so I wasn't surprised.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
My insurance almost completely covered my treatment. There were a few bills for ultrasounds and IUI, but overall less than $200 I would guess.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NA
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 34
2 Fertility Medications
Black or African-American
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Blakemore is an excellent provider. She is sweet, personable, and most importantly knowledgeable on academic literature. She also informed me about newer medical procedures that were outside of the scope of her care. She is passionate and thorough in her testing, evaluations, and recommendations...a kind, professional, and compassionate doctor. She always took the time to follow-up via phone or e-mail in a timely manner...never be afraid to ask challenging questions. She is such a patient and knowledgeable provider
A primary strength of the clinic [NYU Langone Fertility Center] is the schedule; the clinic has Saturday and early morning appointments. One weakness is that the phone line is always busy, but that is minor. A new patient should know that clinic is busy but very efficient, and they are great at following up with all their patients and accommodating your schedule...The nursing team was knowledgeable, efficient, and communicated in a timely manner
How was your experience with Jennifer Blakemore at NYU Langone Fertility Center?
Dr. Blakemore is an excellent provider. She is sweet, personable, and most importantly knowledgeable on academic literature. She also informed me about newer medical procedures that were outside of the scope of her care. She is passionate and thorough in her testing, evaluations, and recommendations.
What's one piece of advice would you give a prospective patient of Jennifer Blakemore at NYU Langone Fertility Center?
For any prospective patients of Dr. Blakemore, never be afraid to ask challenging questions. She is such a patient and knowledgeable provider.
During treatment, were you treated like a number or a human with Jennifer Blakemore at NYU Langone Fertility Center?
Dr. Blakemore is a kind, professional, and compassionate doctor. She always took the time to follow-up via phone or e-mail in a timely manner.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Carol)
The nursing team was knowledgeable, efficient, and communicated in a timely manner.
Describe your experience with NYU Langone Fertility Center.
A primary strength of the clinic is the schedule; the clinic has Saturday and early morning appointments. One weakness is that the phone line is always busy, but that is minor. A new patient should know that clinic is busy but very efficient, and they are great at following up with all their patients and accommodating your schedule.
Describe the costs associated with your care under Jennifer Blakemore at NYU Langone Fertility Center.
I had very little out of pocket cost associated with my care under Dr. Blakemore.
Describe Jennifer Blakemore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NA
10
Doctor
Jennifer Blakemore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 35
1 Embryo Freezing
Ashkenazi Jewish
Native American
Income $200K - $499K
Operations
Strongly Recommends
Strongly Recommends
Successful
Dr Blakemore went out of her way for my me and my partner. She was available at ever step of the process, even on her days off or in a different clinic. Dr Blakemore made us feel prepared and confident in our decision to through with the fertility treatment and we both feel extremely fortunate to have her as our doctor and in our corner...Not only is she extremely knowledgeable, she is very kind and takes the time to treat you like a person, understand exactly how you feel, educate you on each step of the way and go out of her way to make you feel comfortable and normal, which is often hard to do during any fertility process
[protocol at NYU Langone Fertility Center] I went off of my birth control for 1 month and then did 12 days of prescribed shots and had the treatment on day 13. Everything was better than expected and the results are through the roof. I will not have to go through another cycle given the success of this one...I trust Dr Blakemore and her decision to work with these nurses at this clinic. Everything was seamless and I see what lead her to NYU Fertility. I'd happily refer my closest friends. No weaknesses to note....
How was your experience with Jennifer Blakemore at NYU Langone Fertility Center?
I have referred Dr Blakemore to my best friend! Dr Blakemore went out of her way for my me and my partner. She was available at ever step of the process, even on her days off or in a different clinic. Dr Blakemore made us feel prepared and confident in our decision to through with the fertility treatment and we both feel extremely fortunate to have her as our doctor and in our corner. I couldn't have asked for a more or better experience or outcome. I am sad to not have our daily interactions now that we are done with everything but couldn't be more grateful.
What's one piece of advice would you give a prospective patient of Jennifer Blakemore at NYU Langone Fertility Center?
Don't look any further. Dr Blakemore is the absolute best.
During treatment, were you treated like a number or a human with Jennifer Blakemore at NYU Langone Fertility Center?
Dr Blakemore is the absolute best. Not only is she extremely knowledgeable, she is very kind and takes the time to treat you like a person, understand exactly how you feel, educate you on each step of the way and go out of her way to make you feel comfortable and normal, which is often hard to do during any fertility process. I would not have wanted (and frankly don't think I could have) done this with anyone else by my side.
Describe the protocols Jennifer Blakemore used in your cycles at NYU Langone Fertility Center and their degree of success.
I went off of my birth control for 1 month and then did 12 days of prescribed shots and had the treatment on day 13. Everything was better than expected and the results are through the roof. I will not have to go through another cycle given the success of this one.
Describe your experience with NYU Langone Fertility Center.
I trust Dr Blakemore and her decision to work with these nurses at this clinic. Everything was seamless and I see what lead her to NYU Fertility. I'd happily refer my closest friends. No weaknesses to note.
Describe the costs associated with your care under Jennifer Blakemore at NYU Langone Fertility Center.
Insurance covered one round; we covered half of the medications and the genetic testing.
10
Doctor
Jennifer Blakemore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 37
4 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
Marketer or PR
Strongly Recommends
Strongly Recommends
Successful
I felt completely safe and always hopeful in her [Dr. DeVore's] expertise and knowledge. I knew she was always assessing my progress, adapting the treatment as we went to ensure it worked best for me and the results showed. I had no doubt she would do everything in her power to help me get to the end result I wanted...She gave me the emotional support I needed but also told it to me straight...[we] discussed the approach for the embryo transfer and I felt very informed going into it
At the start it can feel overwhelming with the amount of information and documents to get signed. But NYU was incredibly organized and efficient with my time, guiding me through the process. I found the NYU app a really useful tool to keep me informed of appointments and billing etc and it was used effectively by the NYU team...I have nothing but positive words to saying about the full nursing staff. They went over and above in their care of me, it felt incredibly personal. They took the time to get to know me and understand my individual journey. I knew I could call them anytime with any question and they would be there for me
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I have so much love and respect when it comes to Shannon DeVore. I cannot speak highly enough of her. I feel incredibly lucky she ended up being my fertility doctor. Not only am I now pregnant but she managed to make the entire journey positive. She is outstanding at her job. I felt completely safe and always hopeful in her expertise and knowledge. I knew she was always assessing my progress, adapting the treatment as we went to ensure it worked best for me and the results showed. I had no doubt she would do everything in her power to help me get to the end result I wanted. Shannon DeVore is also a wonderful human being. She kept me afloat during the treatment. She lifted me up when I lost faith, she provide emotional support during difficult times, and she gave me the right amount of encouragement to continue when I thought hope was lost. She is open, honest and to the point - all essential in your fertility journey when you need to know where you stand.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Choose Shannon DeVore as your fertility doctor. Best thing you can do.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Shannon DeVore could not have made me feel more human or more listened to during my IVF journey. She was outstanding in her care of me - I felt like she completely understand everything I was going through. She gave me the emotional support I needed but also told it to me straight - our relationship was built on honesty and transparency. And in doing so she gave me the motivation to carry on when times were tough.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I have nothing but positive words to saying about the full nursing staff. They went over and above in their care of me, it felt incredibly personal. They took the time to get to know me and understand my individual journey. I knew I could call them anytime with any question and they would be there for me. I definitely cried on them multiply times and they showed me compassion and love. I thought they were outstanding.
Describe your experience with NYU Langone Fertility Center.
I was impressed with NYU Fertility from the get go. At the start it can feel overwhelming with the amount of information and documents to get signed. But NYU was incredibly organized and efficient with my time, guiding me through the process. I found the NYU app a really useful tool to keep me informed of appointments and billing etc and it was used effectively by the NYU team. It felt like a seamless operation which I hugely appreciated.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
I found the monitoring appointments a well oiled machine. Especially if you choose an early morning slot, which worked out well for me, as there was hardly ever a queue. They really tried to move you through as fast as you can and once you were in the rhythm of them, understanding the need to go between 7-10am, then it worked really well.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I don't want to answer this as it is so specific to my fertility treatment so its not comparable.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Shannon DeVore and I discussed the approach for the embryo transfer and I felt very informed going into it. Again it was a very open dialogue throughout the process and I was very clear on why we were moving forward with the approach we choose.
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 43 - 44
1 IVF
1 Egg Freezing
Unexplained
European
Income $200K - $499K
Accountant
2nd of 2 Docs
1 IUI With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Grifo has a call with me each step of the way, good or bad, to explain what is going on, to answer questions, to discuss next steps and create a plan of action. He uses his own personal experiences to relate to you, and shows empathy and compassion... He adjusted my plans accordingly. He was compassionate and empathatic and while I didn't see him often, he called and we spoke on the phone as long as I needed to to feel comfortable.
The one criticism would be that sometimes billing comes before all else, but that is understandable to some degree. They [NYU] are very good at what they do overall, and very efficient. I like that for retrievals you don't need to be there in one cattle call, you are assigned specific times. Morning monitoring is efficient particularly when you get there early. Their check in system is very easy to use.... Mary and the other nurses were wonderful and helpful.
How was your experience with James Grifo at NYU Langone Fertility Center?
He is just wonderful. I had an experience with one other doctor as a consult and another for treatments, Dr. Grifo was the first to treat me like a human. He adjusted my plans accordingly. He was compassionate and empathatic and while I didn't see him often, he called and we spoke on the phone as long as I needed to to feel comfortable. He also shared tips outside of the treatment protocol to help give us the best chances possible.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Go to him!! And trust him and his experience and judgement.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo has a call with me each step of the way, good or bad, to explain what is going on, to answer questions, to discuss next steps and create a plan of action. He uses his own personal experiences to relate to you, and shows empathy and compassion
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr Grifo learned from my past protocol with someone else that I needed an adjustment to my protocols. In addition to menopur and gonal F we added Clomid. In my prior cycle with another dr just menopur and gonal f resulted in a cancelled cycle. Dr. Grifo adding the clomid resulted in retrieving 5 eggs, which was more than even when I did a stimulation round several years ago when I was younger.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Mary)
Mary and the other nurses were wonderful and helpful. They are efficient and compassionate.
Describe your experience with NYU Langone Fertility Center.
The one criticism would be that sometimes billing comes before all else, but that is understandable to some degree. They are very good at what they do overall, and very efficient. I like that for retrievals you don't need to be there in one cattle call, you are assigned specific times. Morning monitoring is efficient particularly when you get there early. Their check in system is very easy to use.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
I felt this was a very efficient process. Obviously there was some waiting on some days, but nothing significant.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
Medications out of pocket were about 7K, insurance covered IVF I beleive the cost was about 8K, PGS testing was $5,100 upfront for related costs but receive refund for embryos not able to be tested
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
7
NPS
9
Age 36 - 37
4 IUI
Unexplained
European
Income $200K - $499K
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr Licciardi spent a good deal of time with us during our consultation and he was blunt yet always very positive. He also listened to my ideas and we came up with a plan together. He didn’t push me right into IVF and encouraged my break between IUIs and IVF.... The only weakness I see is that I only saw dr Licciardi twice. Once during consultation and the next when he performed one of my IUIs. I’m not sure if that’s normal in all clinics but he is responsive and helpful over email which really helps ease my nerves when I have questions or concerns.
This [NYU] is a very busy but very organized clinic. The nurses get you in and out for early morning blood work and the wait times are never that bad. They have a very good system. It is a bit hard to get someone one the phone quickly, but they do always return calls within the same day or next morning. I’ve had no issues with billing or authorization and they are always very quick and helpful, calling Aetna for me and helping to make the insurance process as easy as possible.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr Licciardi has great bedside manner and very personable. He seemed interested in getting to know us as a couple and he explained our test results to us in ways we could understand. He was thorough in all the tests he recommended and always told us his expert opinion, not just what we wanted to hear. He also listened to me and my concerns while going through IUI and I felt that we came up with my fertility plan together, which helped make me feel more involved and in control. Dr Licciardi never pushed IVF on us even though he believes that will be our best route, but knowing we weren’t ready and wanted to give IUI a shot, he was supportive and helped us to try and make that happen. After 4 failed attempts we decided to take a break and I started acupuncture. He was supportive and even encouraged it. We will be starting IVF in May. The only weakness I see is that I only saw dr Licciardi twice. Once during consultation and the next when he performed one of my IUIs. I’m not sure if that’s normal in all clinics but he is responsive and helpful over email which really helps ease my nerves when I have questions or concerns. My two friends have had success with Dr Licciardi so I’m hopeful and excited to see what happens.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Be upfront about your ideas and plans for treatment and email him with any questions or concerns, you’ll get the quickest reply.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Dr Licciardi spent a good deal of time with us during our consultation and he was blunt yet always very positive. He also listened to my ideas and we came up with a plan together. He didn’t push me right into IVF and encouraged my break between IUIs and IVF. He also called to follow up with me after failed IUIs and is quick to answer any questions I have over email, which is super convenient.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
All of my tests came back great, however my husband had slightly low motility. We wanted to start slow so our first cycle we tried natural IUI which Dr Licciardi was very supportive of since I have no discovered issues ovulating. After that failed we moved to Chlomid, followed by two more rounds using injectables. After 4 failed rounds I decided to see an acupuncturist and get my body and mind back in shape I order to start IVF. My cycles are on the shorter side which may be causing an issue with implantation. My acupuncturist and I are working together to correct that and it’s working! I’ll be starting IVF in May with a protocol of 150 Gonal F and 150 menopur to start.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Kamini)
Every single nurse or coordinator I have dealt with has been amazing. They are friendly, remember your name, comforting and knowledgeable. They always make me feel that they care and are here to help. They are responsive and informative. I am very happy with the team of nurses!
Describe your experience with NYU Langone Fertility Center.
This is a very busy but very organized clinic. The nurses get you in and out for early morning blood work and the wait times are never that bad. They have a very good system. It is a bit hard to get someone one the phone quickly, but they do always return calls within the same day or next morning. I’ve had no issues with billing or authorization and they are always very quick and helpful, calling Aetna for me and helping to make the insurance process as easy as possible. They answer all of my questions and never make me feel like a bother.
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Our clinic does not do multiple embryo transfers and they explained the risks very clearly. My husband and I are on board.
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
One of the nurses called with my 3rd IUI result and advised me I was pregnant, however, she read my estrogen levels instead of progesterone and realized it right away. She was so apologetic and says that has never happened in 18 years since she’s been a nurse. It was disappointing but I understood people make mistakes and we are all human. Dr Licciardi called me immediately after to make sure I was okay. I actually enjoyed those 5 seconds of thinking I was pregnant. :)
7
Doctor
Frederick Licciardi
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
PCOS
Unexplained
Income $200K - $499K
Consultant
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Grifo was very encouraging throughout our process. He was mindful of both the emotional and physical demand of IVF. He was sure to communicate how none of this was our fault, talked us through each step of the process, and reassured us when things didn't go as planned.... When our first transfer failed, it was very evident that Dr. Grifo was upset for us. He called us and scheduled a face to face to talk through options and next steps.
They [NYU] are very organized. When you arrive, you check in with the video monitors, and wait to be called. The wait time was always minimal. You were escorted to the back room for blood work, if needed, and then into one of the rooms. They knew who you were, what you there for, and answered any questions which made you feel more like a patient than a number. While it was sometimes crowded, they clearly knew what to do and were able to make their way through each patient in a timely manner.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo was recommended to us by a very close family friend. After starting our journey with another doctor, when IVF became the best next step, we had to switch for insurance purposes. Our first visit with Dr. Grifo was comprehensive and very informative. He asked us a tone of questions, talked us through the science of the process in ways that we could understand and was sure to create space and time for any questions that we might have. My husband and I felt very comfortable with him and were eager to get started. Throughout my treatment, I was fortunate to visit the clinic on his "days" which always made me feel better. He was always very thorough and would talk us through the implications of anything that was going on, offering encouragement and support. When our first transfer failed, it was very evident that Dr. Grifo was upset for us. He called us and scheduled a face to face to talk through options and next steps. He assured us it wasn't our fault and that there was hope in terms of next steps both traditional and more innovative, and even offered ideas based on his latest research. He suggested further testing to help inform the course of action. I saw him for a biopsy, which was uncomfortable, but I always appreciated how Dr. Grifo would talk me through the procedure to help pacify any fears or discomfort. Lastly, we were very fortunate that Dr. Grifo was able to transfer our second embryo, which was successful! It was so great to have him there, and provide us with the confidence and calm that we needed. He told us it was his birthday, and that he had a good feeling about it! When we saw him at one of the first ultra sounds after being pregnant, it was clear how thrilled he was for us. He expressed his joy and confidence in us as parents, and allowed us to hear the heart beat as many times as we wanted! We simply could not have done this without him and we are so thankful for his knowledge and expertise.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
To be patient, and to understand that as much as you'd like to see Dr. Grifo every time you are there, there are doctors of the day for a reason. Trust that he is very informed of your journey, and is always available if you want to schedule a call or email.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo was very encouraging throughout our process. He was mindful of both the emotional and physical demand of IVF. He was sure to communicate how none of this was our fault, talked us through each step of the process, and reassured us when things didn't go as planned.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
We used a series of injections to stimulate egg production/growth. I was then monitored regularly to ensure the right dose/frequency and monitor progress. These injections included daily doses of gonal, a few of lupron, and then an ovulation stimulator to ensure ovulation occurred. I was also put on estragen to help encourage a healthy uterine lining for the transfer. During the retrieval process, we retrieved 28 eggs, however, the nurse suggested we use ICSI, to help ensure fertilization given my husbands sperm numbers, were just slightly under the amount they wanted. After the transfer, I was put on progesterone and estrogen to help support the pregnancy. When our first transfer failed, Dr. Grifo suggested a biopsy of my uterine lining to test for bacteria which could have influenced the transfer. It came back negative so he told us to move forward with another transfer. This time around, Dr. Grifo suggested that we might want to try something different just for our peace of mind. So we tried a natural cycle without the use of estrogen and just the use of letrazole. However, after my first visit, Dr. Grifo didn't really like that I wasn't progressing and decided to put me back on the same cycle we tried before as it seemed to work better. It did, and that is what got us to our second transfer with Dr. Grifo! After that transfer, he put me back on the progesterone shots and estrogen, however, after I told him that the shots were making me really sore, he offered my progesterone inserts to help alleviate some of the shots.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was very knowledgable, encouraging, kind and patient. They were very thorough when calling with results and directions. I appreciated they also help talked me through the emotional implications of all of this.
Describe your experience with NYU Langone Fertility Center.
They are very organized. When you arrive, you check in with the video monitors, and wait to be called. The wait time was always minimal. You were escorted to the back room for blood work, if needed, and then into one of the rooms. They knew who you were, what you there for, and answered any questions which made you feel more like a patient than a number. While it was sometimes crowded, they clearly knew what to do and were able to make their way through each patient in a timely manner.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
I provided some of my thoughts on a previous question.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
I fortunately had good insurance which covered most of the costs of our first cycle with frozen embryo transfer. We did however, have to pay out of pocket for the PGS testing, about $7000, and then we had to pay out of pocket for the second transfer as it put us over my lifetime max. That was $4000.
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Grifo shared his concerns about transferring one PGS normal embryo at a time. Given our embryos were normal, he was pretty adamant about his thoughts on transferring one at a time to reduce risks. However, he ultimately said that he'd do whatever we wanted.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
10
NPS
10
Age 39 - 41
2 IVF
Endometriosis
Income $200K - $499K
Sales Representative
2nd of 2 Docs
1 IVF With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Grifo is very straight forward with his communication. He is blunt when delivering statistics and probabilities. However, he has his own story of infertility with his wife and children and he has compassion for what his patients are going through. He is invested in figuring out why things aren't working and provides comfort and hope when needed. He is extremely knowledgeable and respected in this industry.
My embryo [at NYU] was thawed for a FET and I was on the table waiting for the transfer. The embryologist was unable to properly get my embryo into the catheter for transfer. They said it became damaged and no longer felt comfortable transferring it.... I was impressed that they told me and confessed to the incident rather than transferring it and risking an unsuccessful transfer. Dr. Grifo also gave us some financial relief for a subsequent retrieval cycle
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is very straight forward with his communication. He is blunt when delivering statistics and probabilities. However, he has his own story of infertility with his wife and children and he has compassion for what his patients are going through. He is invested in figuring out why things aren't working and provides comfort and hope when needed. He is extremely knowledgeable and respected in this industry.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Have all of your questions prepared before seeing him or getting him on the phone. He's willing to spend time with you answering them, but is quick and succinct, so be prepared. He is not overly warm, but after completing several cycles with him, I can attest he is a compassionate doctor. He's not the doctor you go to for a close Dr./Patient relationship. You go to him for his expertise and experience.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr Grifo appeared genuinely invested in our success and showed sympathy when things did not work out time after time. He would spend as much time on the phone as we needed, answering questions, suggesting further tests, providing condolences, etc.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
I did a cycle at RMA where I was on 150 of Gonal F and 150 of Menopur. Dr. Grifo studied my results and ordered me to double that protocol and do 300 of each. He also added Clomid to my protocol. These changes helped me produce more eggs.
Describe your experience with NYU Langone Fertility Center.
It used to be painful to call the clinic. You got the answering service each time, even during business hours, but they have changed it recently. Someone actually answers the call and they try to get someone on the line that can help you real time. The wait times can be long during monitoring hours, but I've been to RMA as well and it's bad everywhere. Get there early. They move through monitoring quickly.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Often long waits, but the clinic was very efficient getting people in and out as quick as possible.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
$20K+
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
He prefers to only transfer one PGS tested embryo. He says there are too many risks to the mother and baby with Multiples. I don't know if he would agree to transfer multiple. I did not press him on this because his argument makes a lot of sense.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call with results
  • Lost or damaged samples
Describe the specific things that went wrong at NYU Langone Fertility Center.
My embryo was thawed for a FET and I was on the table waiting for the transfer. The embryologist was unable to properly get my embryo into the catheter for transfer. They said it became damaged and no longer felt comfortable transferring it. I was really upset, given I did not have many embryos. However, I was impressed that they told me and confessed to the incident rather than transferring it and risking an unsuccessful transfer. Dr. Grifo also gave us some financial relief for a subsequent retrieval cycle given one of our precious embryos was destroyed. These things can happen, and clinic handled the mishap very well.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, 20 Eggs Frozen
NPS
8
NPS
10
Age 36
1 Egg Freezing
Black or African-American
Lawyer
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Licciardi was my doctor but I saw him only twice during the process. We met at the consult and then he preformed one ultrasound. I was surprised when I learned he wasn't the one conducting my retrieval but he called me and put me at ease about who was doing the retrieval.... I really thought Dr. Licciardi's care was excellent during the process. He was always accessible by phone and email, and he called me several times to keep me updated and to check on me. I definitely felt that he cared
[NYU] is a factory but very organized. There were times I questioned if they were tailoring my meds correctly but at the end they knew what they were doing because I got way more eggs than expected. Also, need better communication regarding requirements if you ever want to donate the eggs. I was told that I had time to make the decision before retrieval and then week before the retrieval I was told that you need to start the process one month prior.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi was my doctor but I saw him only twice during the process. We met at the consult and then he preformed one ultrasound. I was surprised when I learned he wasn't the one conducting my retrieval but he called me and put me at ease about who was doing the retrieval. I really thought Dr. Licciardi's care was excellent during the process. He was always accessible by phone and email, and he called me several times to keep me updated and to check on me. I definitely felt that he cared and I wasn't just another number in the factory. . I think Dr. Licciardi wanted to manage my expectations because he told me to expect 10-14 eggs, but 22 were retrieved and 20 mature eggs were frozen (age 36). What this actually means I really don't know because Dr. Licciardi made it clear that there are no guarantees.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
He is not going to hold your hand during the process but you will get excellent results.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi was my doctor but I saw him only twice during the process. We met at the consult and then he preformed one ultrasound. I was surprised when I learned he wasn't the one conducting my retrieval but he called me and put me at ease about who was doing the retrieval. All of the doctors are highly skilled with decades of experience so you will always be in great hands. I really thought Dr. Licciardi's care was excellent during the process. He was always accessible by phone and email, and he called me several times to keep me updated and to check on me. I definitely felt that he cared and I wasn't just another number in the factory.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
We started out with 150 Gonal F in the morning and 75 Menapur at night and then we decreased Gonal F dosage by the end of week one. Total cycle lasted 10 days. Results were 22 eggs retrieved. 20 frozen (but 2 were not fully mature but they froze them anyway).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
You may see the same nurses during blood work, but often they are different. I never encountered any nursing staff who were rude or unkind. Nurses on retrieval day were very sweet and caring.
Describe your experience with NYU Langone Fertility Center.
There should be more preparation for administering the injections. There was an orientation but I forgot everything by the time it was time to start the cycle. It is a factory but very organized. There were times I questioned if they were tailoring my meds correctly but at the end they knew what they were doing because I got way more eggs than expected. Also, need better communication regarding requirements if you ever want to donate the eggs. I was told that I had time to make the decision before retrieval and then week before the retrieval I was told that you need to start the process one month prior. Still not sure what the actual answer is for that question.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
$6900 for egg freezing and storage for one year. 1,000 for anesthesia. I received a discount because it was medically necessary for me.
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
N/A
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
I wanted the option to donate my eggs if I wanted. There were certain requirements that had to be met ahead of time. I wasn’t given the correct timeline for that so I do not have option to donate my eggs if I wanted to do so. It’s not the end of the world and probably will need all the eggs.
8
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 36
1 IVF
1 Egg Freezing
Other
European
Middle Eastern
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
Dr Berkeley and the team at NYU were efficient and professional...is a professional, highly informative doctor. My partner and I both appreciated his honest, straightforward explanations and approach to our situation. He is not overly optimistic about the odds of success. He gives you the facts and I appreciated that as a patient...34 eggs were retrieved. 25 were mature, 20 fertilized via ICSI and 11 made it to day 5 for biopsy for PGD & PGS testing and freezing
NYU has a great team of doctors and nurses...From the nurses I met with for monitoring, to the embryologist I met on the day of my FET, everyone was kind and answered all of my questions. I felt like I could trust the team at NYU and that I was in good hands...They have a very strong team of capable nurses at NYU. They were all very professional and kind. They answered all of my questions and were problem solvers when it came to making sure you had the medications you need. Cherie had a lot of insight into where to go to get medications and ways to save money on certain medications by applying for grants & discount programs. The nurses before and after my egg retrieval and FET were very kind and professional as well.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley is a professional, highly informative doctor. My partner and I both appreciated his honest, straightforward explanations and approach to our situation. He is not overly optimistic about the odds of success. He gives you the facts and I appreciated that as a patient.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Ask as many questions as you can and know your medical history so you get the most out of your time with him.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley and the team at NYU were efficient and professional. From the nurses I met with for monitoring, to the embryologist I met on the day of my FET, everyone was kind and answered all of my questions. I felt like I could trust the team at NYU and that I was in good hands.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
I was on a gonadotropin PGS/PGD Protocol. I started with Gonal F 225 and Menopur 150 for the first 6 days. On the 7th day I was instructed to add Cetrotide in the morning in addition to Gonal F 225 and Menopur 150 at night. On day 11, I took the Cetrotide injection in the morning and the trigger shot that night which was a combination of Ovidrel and Lupron. Retrieval day was a day later and 34 eggs were retrieved. 25 were mature, 20 fertilized via ICSI and 11 made it to day 5 for biopsy for PGD & PGS testing and freezing. I did not have many side effects during the stimulation cycle except that my lower abdomen felt very sore on both sides. I was extremely bloated 2 days after the egg retrieval and definitely had to take it easy. I felt completely back to normal 2 weeks after retrieval.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They have a very strong team of capable nurses at NYU. They were all very professional and kind. They answered all of my questions and were problem solvers when it came to making sure you had the medications you need. Cherie had a lot of insight into where to go to get medications and ways to save money on certain medications by applying for grants & discount programs. The nurses before and after my egg retrieval and FET were very kind and professional as well.
Describe your experience with NYU Langone Fertility Center.
NYU has a great team of doctors and nurses. I felt like I was in good hands and when going through IVF, you have to be able to trust the fertility clinic you have chosen. I never doubted my decision to go with NYU and I'm happy with the outcome I had with them.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
My insurance provided 20K in fertility benefits that is all going towards my IVF cycle at NYU. PGD & PGS testing from Natera costs 6K. I have paid around 3K to NYU so far. I had a copay for many of the medications so I ended up paying $350 for the medications needed during my gonadotropin protocol. I opted to do a natural cycle for my FET and was prescribed Crinone (Progesterone gel). The cost of those with insurance was $90 for a box of 15. I had to buy 4 boxes for a total of $360.
Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
My frozen embryos were PGD & PGS tested. NYU informed me that they only do eSET for my circumstance. That is what I wanted as well.
10
Doctor
Alan Berkeley
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 44
1 IVF
Tubal Blockage
European
Income $100K - $199K
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Susan Maxwell performed a laparoscopic tubal ligation (1 tube removal)...Not only she was calm and very professional, but also very knowledgeable and took her time to explain the procedure at pre op appointment, before surgery and follow up appointment...I could trust her from my first appointment, calm, clear, listens, answers all the questions....
I think [NYU Langone Fertility Center] is number one due to the amount of research they do and more than 20 years of practice. All the doctors constantly publish research papers... It is a huge practice and they are super busy...Tabitha - care coordinator / assistant - followed up, was really easy to reach, checked up on me...laparoscopy - tubal removal - around 75K -100K - 100% covered by insurance egg retrieval - out of pocket included in the IVF package - around 15K without medication which was around 4K
How was your experience with Susan McClelland Maxwell at NYU Langone Fertility Center?
I would recommend Dr. Maxwell to my best friend as she is absolutely wonderful. I could trust her from my first appointment, calm, clear, listens, answers all the questions. She is a fertility physician and she performs fertility surgeries herself. This is not that often when your RE can do both.
What's one piece of advice would you give a prospective patient of Susan McClelland Maxwell at NYU Langone Fertility Center?
trust her, she is excellent
During treatment, were you treated like a number or a human with Susan McClelland Maxwell at NYU Langone Fertility Center?
Susan Maxwell performed a laparoscopic tubal ligation (1 tube removal). This was my first surgery and I was really afraid of it. Not only she was calm and very professional, but also very knowledgeable and took her time to explain the procedure at pre op appointment, before surgery and follow up appointment. The surgery was flawless. I have no scars. the post surgery directions were super clear. Her medical assistant Tabitha is the best I communicated at NUY. Susan Maxwell also performed my 1st egg retrieval as a doctor on duty. She is wonderful.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Tabitha (Tabi) )
Tabitha - care coordinator / assistant - followed up, was really easy to reach, checked up on me!!! after my surgery knowing I was so afraid of it. The best smile and amazingly caring.
Describe your experience with NYU Langone Fertility Center.
I think NUY fertility is number one due to the amount of research they do and more than 20 years of practice. All the doctors constantly publish research papers, they are super stars there. This is the strength. Nurse team - excellent. They have a LOT of patients. So be patient and they will treat you the best. There are some characters which make me smile every time. Weakness - some doctors assistants but you have to bare with them if you are happy with your doctor and once you recognize this problem you find a way around it. I was going to leave my doctor as I could not communicate with my doctor's assistant. It is a huge practice and they are super busy.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring is well organized. Come earlier - leave earlier.
Describe the costs associated with your care under Susan McClelland Maxwell at NYU Langone Fertility Center.
laparoscopy - tubal removal - around 75K -100K - 100% covered by insurance egg retrieval - out of pocket included in the IVF package - around 15K without medication which was around 4K
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
10
Doctor
Susan McClelland Maxwell
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2016 - 2019, Successful
NPS
10
NPS
10
Age 36 - 39
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Fino is great. We did not see her every visit as the clinic's schedule rotated. Certain doctors did certain procedures on specific days. But our consultations and appointments with her were always great. She took time to listen to our concerns and fully explain things. It was never rushed.... NYU prefers and indeed recommends single embryo transfer, especially if you opt for PGS, due to the risks associated with a multiples pregnancy.
Clean and spacious facility Generally on time with appointments but book early because they are very popular. You could easily feel like a number [at NYU] because there are so many patients in and out every day, but the staff does a great job at showing kindness and empathy, while keeping things moving along too.... Monitoring was from 7-9am 7 days a week. I am sure exceptions could be made if needed but I never needed to request this.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
Dr Fino is great. We did not see her every visit as the clinic's schedule rotated. Certain doctors did certain procedures on specific days. But our consultations and appointments with her were always great. She took time to listen to our concerns and fully explain things. It was never rushed.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Book earlier than you think. They are very busy and it can take a while to get an initial appointment.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
It's a little of both at NYU. They have A LOT of patients and a very well-run and well-organized system. I can see how people would easily feel like a number but the staff is so friendly and caring and compassionate that I always personally felt like a human, even if I was just one of many women getting shuffled through the morning monitoring process. They always had a smile and asked how I was doing.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
Honestly can't remember the specifics...
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Friendly and well organized.
Describe your experience with NYU Langone Fertility Center.
Clean and spacious facility Generally on time with appointments but book early because they are very popular. You could easily feel like a number because there are so many patients in and out every day, but the staff does a great job at showing kindness and empathy, while keeping things moving along too.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring was from 7-9am 7 days a week. I am sure exceptions could be made if needed but I never needed to request this. It would be crowded but I always arrived before 7 and was one of the first patients to be seen. I actually appreciated the set up of a morning monitoring window because I could get in and out before starting my workday and get my results/instructions before the end of the day.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
On par with other NYC facilities but to be honest, I can't remember exactly.
Describe Elizabeth Fino's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NYU prefers and indeed recommends single embryo transfer, especially if you opt for PGS, due to the risks associated with a multiples pregnancy.
10
Doctor
Elizabeth Fino
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 30
1 IUI
Anovulation
PCOS
European
Income $100K - $199K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Hodes-Wertz] was extremely knowledgeable and kind. I felt like she meant business- she presented my options and was blunt and honest but not rude or mean. As someone with a larger BMI she never mentioned my weight as an issue and looked for actual causes of my issues...I took clomid, then had some ultrasounds and when a follicle matured they gave me the ovulation trigger injection ovidrel
That clinic apparently only does single from what she informed me at the time of my consult...This [NYU Langone Fertility Center] clinic is like a factory but I feel like they really know what they are doing and are experienced. I was not expecting a small town feel, but each time I walked in I was greeted by friendly staff. Each person I interacted with was kind and wanting to help. Their outcomes also speak for themselves.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
She was extremely knowledgeable and kind. I felt like she meant business- she presented my options and was blunt and honest but not rude or mean. As someone with a larger BMI she never mentioned my weight as an issue and looked for actual causes of my issues.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
As with any provider, read up on your options first so you can be prepared to ask questions.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
This is certainly a busy clinic however they are efficient. I saw Dr Hodes each time and I felt like she knew what was going on with me.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
We got pregnant with our first IUI. I was on the last day of my period during the consultation, so taking that into consideration she started treatment with me that day since I agreed. I took clomid, then had some ultrasounds and when a follicle matured they gave me the ovulation trigger injection ovidrel. I then went back for bloodwork 2 weeks later and was called that day with positive news. I did bloodwork 6 days after that to check Hcg and an ultrasound with Dr Hodes where we heard the heartbeat 2 weeks later.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Audrey)
I worked with Audrey- she actually did my IUI and she was wonderful. Super knowledgeable. I had issues w getting insurance approval of ovidrel and she helped immediately. She also called me 3 hours after I had blood drawn to give me my results.
Describe your experience with NYU Langone Fertility Center.
This clinic is like a factory but I feel like they really know what they are doing and are experienced. I was not expecting a small town feel, but each time I walked in I was greeted by friendly staff. Each person I interacted with was kind and wanting to help. Their outcomes also speak for themselves.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
My IUI and all meds were covered by my insurance plan- my plan covers up to $20,000 of fertility treatments per lifetime.
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
That clinic apparently only does single from what she informed me at the time of my consult.
10
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 32
1 IVF
1 Embryo Freezing
Male Factor
Middle Eastern
Income $200K - $499K
3rd of 3 Docs
2 IVF With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Grifo is] very scientific and thorough. He gave me very realistic expectations with respect to the number of eggs retrieved and embryos created...we retrieved more eggs than expected and were able to freeze more embryos than expected...He was a strong proponent of eSET given my age and the fact that we used a PGS embryo...it takes months to book an appointment with him
I was pleasantly surprised how NYU's clinic was truly state of the art. I trusted the lab, the doctors, administrators, staff, and nursing team. Everyone was accommodating and understanding and worked with my schedule. I was able to start my cycle within a week of meeting with Dr. Grifo for the first time and was pregnant within less than two months...Monitoring appointments were an efficient, well-oiled machine.
How was your experience with James Grifo at NYU Langone Fertility Center?
He's the best in the field. He's absolutely brilliant, and I trusted him with all decisionmaking. I instantly felt that I was in great hands. He's very scientific and thorough. He gave me very realistic expectations with respect to the number of eggs retrieved and embryos created, and I was pleasantly surprised when we retrieved more eggs than expected and were able to freeze more embryos than expected.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Do your homework before you see him. He is happy to answer as many questions as you have even though his time is previous and it takes months to book an appointment with him.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
I don't remember.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was extremely competent and helpful. I was always able to connect with someone who could answer any of my random questions and concerns.
Describe your experience with NYU Langone Fertility Center.
The clinic is phenomenal. I used a different clinic with my first IVF pregnancy in Florida, and I was pleasantly surprised how NYU's clinic was truly state of the art. I trusted the lab, the doctors, administrators, staff, and nursing team. Everyone was accommodating and understanding and worked with my schedule. I was able to start my cycle within a week of meeting with Dr. Grifo for the first time and was pregnant within less than two months.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring appointments were an efficient, well-oiled machine.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
Around $35,000
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
He was a strong proponent of eSET given my age and the fact that we used a PGS embryo.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 37 - 38
2 IUI
1 IVF
Tubal Blockage
Unexplained
European
Income $100K - $199K
Business Executive
Strongly Recommends
Strongly Recommends
Successful
Dr Hodes-Wertz was clear and concise with how she explained all upcoming steps and managed our expectations throughout...I always felt Dr Hodes-Wertz was involved in the decision making. It would be easy to feel like just a number at the clinic, but I feel like they make every effort to diminish that, with great success for me. The nurses were all engaged and recognized you on each visit and cheered or empathized with you based on your progress. We were very happy with the outcome.
monitoring window [at NYU Langone Fertility Center] was conveniently in the morning before work, it also helped to get results in faster...is a Large organization and it would be easy to get lost in the system, but they ensure you don't feel like just a number - there are a lot of early morning visits in the process which I don't think i was fully prepared for.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Although NYU Fertility is a large clinic and i often saw multiple different nurses and doctors, I always felt Dr Hodes-Wertz was involved in the decision making. It would be easy to feel like just a number at the clinic, but I feel like they make every effort to diminish that, with great success for me. The nurses were all engaged and recognized you on each visit and cheered or empathized with you based on your progress. We were very happy with the outcome.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Ask questions, have an open mind when she is suggesting treatment and if you have personal preferences, discuss them openly.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr Hodes-Wertz was clear and concise with how she explained all upcoming steps and managed our expectations throughout.
Describe your experience with NYU Langone Fertility Center.
NYU Langone is a Large organization and it would be easy to get lost in the system, but they ensure you don't feel like just a number - there are a lot of early morning visits in the process which I don't think i was fully prepared for.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Teh monitoring window was conveniently in the morning before work, it also helped to get results in faster.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
$12,000 after insurance
10
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2019, Successful
NPS
10
NPS
10
Age 34
1 IVF
Unexplained
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore always heard me out and listened to my thoughts/feelings/questions. It was a very collaborative experience. She checked in on me frequently during my treatment and made sure to ask me about life outside of fertility. She was thoughtful, supportive, and down to earth. I feel so grateful to have found her...Ask your questions, she will answer all of them thoroughly and thoughtfully...She advocated for single embryo transfer
It [NYU] is a busy clinic and you don't see your doctor every visit, but she checked in frequently and made all of my plans. NYU is a reputable clinic with good outcomes so I felt the business was worth the while...It was well run, a few days I had to wait longer than others, the staff was always apologetic...Dr. DeVore always heard me out and listened to my thoughts/feelings/questions. It was a very collaborative experience. She checked in on me frequently during my treatment and made sure to ask me about life outside of fertility. She was thoughtful, supportive, and down to earth. I feel so grateful to have found her...Ask your questions, she will answer all of them thoroughly and thoughtfully...She advocated for single embryo transfer
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore always heard me out and listened to my thoughts/feelings/questions. It was a very collaborative experience. She checked in on me frequently during my treatment and made sure to ask me about life outside of fertility. She was thoughtful, supportive, and down to earth. I feel so grateful to have found her.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Ask your questions, she will answer all of them thoroughly and thoughtfully.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
I don't remember
Describe your experience with NYU Langone Fertility Center.
It is a busy clinic and you don't see your doctor every visit, but she checked in frequently and made all of my plans. NYU is a reputable clinic with good outcomes so I felt the business was worth the while.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
It was well run, a few days I had to wait longer than others, the staff was always apologetic.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
She advocated for single embryo transfer
10
Doctor
Shannon DeVore
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 36
1 Egg Freezing
Latinx
Income $500K
Architect
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Talk to him [Dr. Grifo] about any doubts and ask questions regarding potential complications... Great patient care, vet knowledgeable, and personable. Good flexibility in connecting through the phone as opposed to only through office visits. Vet patient and personable. But I am still in the middle of the process at this time... Even though they [NYU] have lots of patients the level of care is individual.
Very experienced staff [NYU], well oiled machine. It feels like the do this all the time and know all of the possible complications. Even though they have lots of patients the level of care is individual. I would definitely recommend this center... Good flexibility in connecting through the phone as opposed to only through office visits. Vet patient and personable. But I am still in the middle of the process at this time
How was your experience with James Grifo at NYU Langone Fertility Center?
Great patient care, vet knowledgeable, and personable. Good flexibility in connecting through the phone as opposed to only through office visits. Vet patient and personable. But I am still in the middle of the process at this time
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Talk to him about any doubts and ask questions regarding potential complications
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Great patient care
Describe your experience with NYU Langone Fertility Center.
Very experienced staff, well oiled machine. It feels like the do this all the time and know all of the possible complications. Even though they have lots of patients the level of care is individual. I would definitely recommend this center
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
9,200
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 34 - 36
3 IUI
2 IVF
Male Factor
PCOS
Immunological
Unexplained
Other
European
Income $200K - $499K
Strongly Recommends
Strongly Recommends
Successful
Dr. Fino is exceptionally knowledgable, practical and compassionate. She spends at least 20 minutes with me every call we have and thoroughly answers all of my questions. She's also exceptionally open to hearing what research I have done or approaches I would like to consider. I appreciate that after my first failed transfer of a PGS tested embryo she gave me information on a reproductive immunologist to further explore additional options.
The NYU nursing staff is like my family. They all know me by name, are upbeat friendly faces to see every morning monitoring. Can't say enough about this staff. Really love them.... Well oiled machine. Check in at computers up front and wait to be called. Blood taken first then sent to room for the ultrasound. I always get there early and am in and out in no time.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
Dr. Fino is exceptionally knowledgable, practical and compassionate. She spends at least 20 minutes with me every call we have and thoroughly answers all of my questions. She's also exceptionally open to hearing what research I have done or approaches I would like to consider. I appreciate that after my first failed transfer of a PGS tested embryo she gave me information on a reproductive immunologist to further explore additional options.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Don't be discouraged by the fact that you don't see her very often or that you can't get immediate access to her. She is exceptionally responsive and thorough and if you schedule a call you will get all the time you want/need with her. She's been fantastic and I trust her completely.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
NYU is a large fertility clinic and well oiled machine. At first I felt like a number until I learned how to operate within the system. It's difficult to have direct access to your Doctor, which is understandable given the volume of patients they say day in and day out. However, any time I leave messages with Dr. Fino's assistant for Dr. Fino I get an immediate response. They went above and beyond for me several times. Dr. Masbou who is a fellow that works with Dr. Fino is super responsive and accessible by email as well. The staff at NYU has come to feel like family and they are very responsive and well organized.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
IUI protocol: letrozal (for PCOS) First Egg Retrieval: Gonal F (150), Menopur (150) both tapered down to 75 toward end of stimulation, Cetrotide First Transfer Cycle: Estrace (2 mgs, 4 mgs, 6 mgs), Progesterone 1.5cc First cycle Vitamins/Medicines: 750 mg Metformin, 600 mg CoQ10, 800 mg Folic Acid, 2,000 mg Vitamin D3 After failed transfer Dr. Fino performed a saline sonogram to look for fibroids and/or endometriosis and an endometrial biopsy. The biopsy found Endometritis. Husband and I were treated with strong course of 2 antibiotics for 2 weeks. Second Egg Retrieval: Gonal F (150), Menopur (150) both tapered down to 75 toward end of stimulation, Cetrotide. During this retrieval Dr. Masbou performed a follow up endometrial biopsy or scratch to both confirm Endometritis was cleared and at the recommendation of Dr. Jonathan Scher (reproductive immunologist). Second Transfer Cycle: Includes protocols from Dr. Jonathan Scher (reproductive immunologist as well). Estrace (2 mgs, 4 mgs, 6 mgs), Progesterone 1.5cc, Baby Aspirin (81 mg), Lovenox (0.6mL), Intralipid 20% Second cycle Vitamins/Medicines: 1500 mg Metformin, VitaCare (prescribed prenatal), 600 mg CoQ10, 1.4 mg Folic Acid (Metanx), 4,000 mg Vitamin D3, Fem-Dophilus pro-biotic, 400 mg Magnesium Citrate, Prednisone (15 mg per day), Synthroid (25 mg)
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The NYU nursing staff is like my family. They all know me by name, are upbeat friendly faces to see every morning monitoring. Can't say enough about this staff. Really love them.
Describe your experience with NYU Langone Fertility Center.
The clinic is extremely large so you have to proactively manage your care and be your own advocate. Do your research so you're prepared with your questions when you talk to your doctor or the staff. I keep a binder with all of my lab results, protocols, Insurance forms, Financial forms, general info etc. I have found absolutely everyone on this staff to be responsive and fabulous.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Well oiled machine. Check in at computers up front and wait to be called. Blood taken first then sent to room for the ultrasound. I always get there early and am in and out in no time.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
Our first cycle was completely covered by United Healthcare with the exception of PGS testing. The first cycle totaled approximately $21,000. Our second cycle (retrieval, PGS testing and transfer) have been completely covered by Progeny.
Describe Elizabeth Fino's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NYU recommends single embryo transfer for PGS tested embryos. We discussed all of the risks.
10
Doctor
Elizabeth Fino
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
9
NPS
9
Age 38 - 39
2 IUI
Donor Sperm
European
Income $200K - $499K
Marketer or PR
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I'm undergoing treatments as a single mother by choice. From the beginning Dr. Noyes has shared personal anecdotes and resource suggestions that support and validate this path. She's been candid about my treatment options and built a plan that is well-suited to my situation and personal desires...If you are comfortable with a straightforward/blunt doctor that you can count on to listen to you and help you shape a plan based on your individual needs, then she is for you.
There are several nurses that handle the IUI process and all of them have been pleasant to work with. Despite treating a large number of patients, they frequently remember my name and treatment history without having to look at my chart.... I chose it because I truly believe they're experts in this field and can help me get results. Make no mistake, it [NYU - 1st Ave] is a large practice and if you meander into the office during the last 15 minutes of Morning Monitoring hours on a weekend, it's going to be standing room only and it is going to take a while to be seen.
How was your experience with Nicole Noyes at NYU Langone Fertility Center?
I like a straightforward doctor, which Dr. Noyes is. That doesn't mean she lacks compassion, just that like me, she gets to the point and I feel confident that she understands my situation and is committed to helping me get the results I want. While I am only about a third of the way through my overall fertility plan, my interactions with her so far have made me feel heard and given me hope that this process will be successful. Dr. Noyes has created a plan that perfectly aligns with the desires I shared with her, and as we've hit bumps in the road (like a miscarriage after success with my first IUI treatment), she's been compassionate and adjusted our plan accordingly.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?
If you are comfortable with a straightforward/blunt doctor that you can count on to listen to you and help you shape a plan based on your individual needs, then she is for you. If you need someone to hand-hold you every step of the way, she might not be... but I've found her to be a caring and comforting doctor.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?
I'm undergoing treatments as a single mother by choice. From the beginning Dr. Noyes has shared personal anecdotes and resource suggestions that support and validate this path. She's been candid about my treatment options and built a plan that is well-suited to my situation and personal desires to "get this done as quickly as possible." She takes the time to listen to me and always answers my full list of questions. When I miscarried, she was sympathetic, but remains positive about the likelihood of me successfully carrying to term in the future. Additionally, her assistant Alyssa is a pleasure to work with and helps me squeeze into see her or speak with her when I have questions. I have never felt like a number or like I was on a conveyor belt at her practice.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
There are several nurses that handle the IUI process and all of them have been pleasant to work with. Despite treating a large number of patients, they frequently remember my name and treatment history without having to look at my chart. They've helped keep me positive about this process and frequently done a good job at answering questions before I even think to ask them.
Describe your experience with NYU Langone Fertility Center.
I believe this is a top rated clinic in the U.S. for a reason. I've had several friends have success with this practice, and I chose it because I truly believe they're experts in this field and can help me get results. Make no mistake, it is a large practice and if you meander into the office during the last 15 minutes of Morning Monitoring hours on a weekend, it's going to be standing room only and it is going to take a while to be seen. That said, all of the staff have treated me with courtesy and care and I have never been made to feel like a number - despite clearly knowing that I am one of a large number of patients.
9
Doctor
Nicole Noyes
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
NPS
10
NPS
9
Age 43 - 46
1 IVF
Donor Sperm
Uterine Fibroids
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Noyes] might not be characterized as overtly warm & friendly - her manner is more grounded, straightforward, blunt. I really appreciated this about her. Her direct manner and her honest, thoughtful input (as I made the decision to try this) was what I wanted and needed. I never felt rushed with her but also her directness cut to the heart of the matter so we were not wasting time in our meetings either. I found her to have an intelligent, dry sense of humor which I appreciated. She is very no-nonsense and can seem a bit distant as a result;
NYU I think is one of the larger 'factory' types of fertility clinics. And, at times I did feel that. But, that said, they do have a pretty well-oiled efficient system and I felt confident I was in good hands and that if my cycle was cancelled at any point it would not have been due to human error or balls dropped. Also, in spite of the assembly line feel at times, most of the staff (medical and administrative) I encountered were friendly and had a personality and tried to make a human connection for that brief encounter.
How was your experience with Nicole Noyes at NYU Langone Fertility Center?
She might not be characterized as overtly warm & friendly - her manner is more grounded, straightforward, blunt. I really appreciated this about her. Her direct manner and her honest, thoughtful input (as I made the decision to try this) was what I wanted and needed. I never felt rushed with her but also her directness cut to the heart of the matter so we were not wasting time in our meetings either. I found her to have an intelligent, dry sense of humor which I appreciated. She is very no-nonsense and can seem a bit distant as a result; however, she clearly cares about her work, her patients and helping them make a baby.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?
Don't expect warm & fuzzy, but you'll get so much more that this.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?
A few aspects of my specific situation (which also then changed from first visit in 2015 to 2017/18) made the decision to try IVF a personal challenge to work through. She actively and patiently listened to me with each visit over the several year period before deciding to try it. Without trying to sway me either way, she offered her honest input - both the statistics/facts but also (and more importantly) her experience and observations as someone who has worked with many women though this decision and process.
Describe the protocols Nicole Noyes used in your cycles at NYU Langone Fertility Center and their degree of success.
I am just about to have my retrieval (tomorrow) so unclear yet how things will go in terms of a successful cycle or not. This is my first IVF cycle but in talking with others, I think what I was on was very typical. Menopur 300, gonal-f 300 - daily for 8 days w/ antagonist Centrotide last 3-4 (?) days. Ovadril trigger shot. I am old to be trying this (45) but my hormones and all that can be tested leading up to this indicated it was still a possibility, though a long shot (Dr Noyes was clear about this but also not hopeless).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Overall i think they are too overloaded. They do very well given this, but I think it can at times compromise their focus and care. I have found them primarily to be professional, knowledgeable, friendly and understanding of the trial the IVF experience is. But I did sometimes feel shuttled through an assembly line at times. At times they seemed as grumpy as we were to be there at 7 a.m. on a Sunday.
Describe your experience with NYU Langone Fertility Center.
This has been my only experience with a fertility clinic so i don't have anything to compare it to. NYU I think is one of the larger 'factory' types of fertility clinics. And, at times I did feel that. But, that said, they do have a pretty well-oiled efficient system and I felt confident I was in good hands and that if my cycle was cancelled at any point it would not have been due to human error or balls dropped. Also, in spite of the assembly line feel at times, most of the staff (medical and administrative) I encountered were friendly and had a personality and tried to make a human connection for that brief encounter. Overall, I was impressed that everyone clearly had a sense of and respect for the difficulty & expense of this process. This was reflected in the tone of the facility and the care at each turn.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
It was well orchestrated for sure. I was never there for longer than felt appropriate for what needed to happen that visit. It was not perfect (first couple times, it wasn't clear who I was seeing for the ultra sounds (a doctor, my doctor, a tech?) or what they were looking for with the first couple visits) but I advocated for myself and if asked for more info immediately got it & the nurse realized she had been too quick.
Describe the costs associated with your care under Nicole Noyes at NYU Langone Fertility Center.
it is the same as far as i know for all the docs at nyu... nyu cycle is 11,700 because I'm doing PGS (PGS is another 2-3,000 i think it is ...plus the outside lab fees)...there are other fees too. If I make it to transfer that will be 2,000 i think
Describe Nicole Noyes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Her policy I assume is that of NYU's, which is single only - they wont do multiples. Higher risk of multiple pregnancies compromising heath and development of each other. I'd be a single mom if this works...so twins was not something I was eager to get out of this anyway.
10
Doctor
Nicole Noyes
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
9
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 43 - 45
2 Fertility Medications
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
European
Income $50K - $99K
2nd of 2 Docs
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Because of my age, Dr. Berkeley felt it was imperative to get started on a treatment course quickly. Unfortunately, my diminished ovarian reserve resulted in two failed IVF cycles, which were heartbreaking to us. When we were ready, Dr. Berkeley recommended that our best option would be donor egg treatment.... Dr. Berkeley takes a considerable amount of time with his patients to get to know them, and thoroughly explain not only what he thinks is going on case by case, but his strategies for resolving the issues.
NYU is a large place, and there are always many people in the waiting room. Suffice to say, I have never once felt like a number at this clinic. I am always greeted with a smile by my caregivers, who call me by name, and am treated with respect. The billing process at NYU is always scary as you have to check out with full payment before you leave.... For this third cycle, Aleksandra has been my main nurse care coordinator. She is personable, skilled, scientific and warm.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
One person who knows Dr. Berkeley well at his clinic described him to us once as a man who can look at a set of numbers in front of him and explain patterns that he immediately sees amongst them. There is no doubt that he is has an extraordinarily scientific brain. But along with this, he is compassionate, honest and caring with his patients. Though NYU is large and sees many daily patients, not once has Dr. Berkeley or any of his staff made me feel like a 'number.' In truth, Dr. Berkeley spends more time with us one on one that any other doctor I've ever known. He always wants to make sure you fully understand what is going on in your treatment, both before and during any treatment course. One very positive thing I will also say about Dr. Berkeley is that he is very pro-patient in his patient counseling. I am sure many of us have experienced well meaning partners at times who have wanted to do treatments that require less financial risk, at the expense of not working as well. He reminds partners in the room that it is, in fact, the female patient undergoing treatment that has to undergo the procedures, and that they should really be the ones to consult carefully before making any hard and fast decisions. Dr. Berkeley is always in the patient's corner - and this is very reassuring.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Patients who are seeking an honest assessment of their fertility issues and chances at conceiving will do well under Dr. Berkeley's care. He is kind and compassionate, but he is not a man who will sugar coat your situation. If this is the type of doctor you seek, then you will be very happy with his treatment.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
We first tried a different fertility clinic which we promptly left before the first cycle commenced as we felt this office was not really on top of things. After this experience, we decided to go to NYU and work with Dr. Berkeley after another friend gave us a good recommendation of him. Immediately upon meeting him, I sensed he had the wisdom of a highly skilled scientist, but the warmth of a family member. Dr. Berkeley takes a considerable amount of time with his patients to get to know them, and thoroughly explain not only what he thinks is going on case by case, but his strategies for resolving the issues. He is also a very straight shooter - and by this I do not mean he is brutal with his honesty. He simply explains odds in a realistic yet comforting manner. Although we had two failed cycles, we feel very happy under Dr. Berkeley's care and will soon be undergoing a donor egg cycle as our main issue is diminished ovarian reserve. I am so grateful to have found Dr. Berkeley and to be under his care.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
Because of my age, Dr. Berkeley felt it was imperative to get started on a treatment course quickly. Unfortunately, my diminished ovarian reserve resulted in two failed IVF cycles, which were heartbreaking to us. When we were ready, Dr. Berkeley recommended that our best option would be donor egg treatment. We did not feel like he was pushing us against our will, or trying to 'sell' us on something. It took us awhile, but we felt very comfortable with the decision we made to work with him to accomplish our goal using donor egg as our next step. NYU is also really on top of making sure you not only understand what is going on in your cycle treatment, but also helping you through every step in the process, either with phone calls or emails.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Aleksandra)
For this third cycle, Aleksandra has been my main nurse care coordinator. She is personable, skilled, scientific and warm. I could not be more pleased with her care and the time she has taken to answer my questions and reply to my emails. She is a true compassionate caregiver and I am very grateful.
Describe your experience with NYU Langone Fertility Center.
NYU is a large place, and there are always many people in the waiting room. Suffice to say, I have never once felt like a number at this clinic. I am always greeted with a smile by my caregivers, who call me by name, and am treated with respect. The billing process at NYU is always scary as you have to check out with full payment before you leave. Some of those bills will bill enough to give you a coronary. But hey let's face it - infertility treatment is prohibitively expensive no matter the clinic. With this in mind, I am more interested in the type of quality healthcare I get for my money. NYU has been a solid choice for us.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
The costs are astronomical no matter where you end up going. This is the reality of infertility treatment in the US.
Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NYU uses the eSET approach unless the multiple embryo transfer is discussed first, and I believe this is used on a case by case basis. I am comfortable with the fact that Dr. Berkeley uses eSET as I am in my 40's and already at high risk if and when I conceive.
10
Doctor
Alan Berkeley
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 42
2 IUI
Donor Sperm
Uterine Fibroids
Unexplained
Black or African-American
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Goldman] also hears me when I am weighing the costs of IVF vs continuing to do IUIs, and never pressures me about IVF. She is wonderfully steady, warm, upbeat and quick to laugh - every single attribute I personally need on this journey...smart and patient. She walks me thru every step and every outcome. She is direct but kind, and in my case has been cautiously optimistic, which is just what I need to push thru the IUI efforts. When I have asked for additional testing, she and her team provided it as well as analysis of the results.
They [nurses at NYU] are amazing, all incredibly thoughtful, warm and capable women. All encouraging of the process and mindful of all the components involved (billing, meds, travel to the clinic, scheduling.) I have felt like they have held my hand every single step of the way...The clinic is great. It's clean and the systems in place (ipad registration, open hours for bloods, etc) are well organized. Everything moves so quickly and efficiently. It takes me longer to get to 1st Avenue than my time actually spent in the clinic. THAT is incredible. My only complaint is I have no cell coverage while in the clinic. And when I log in to guest wifi I am still not connected. Seriously, my only complaint is the shoddy wifi.
How was your experience with Kara Goldman at NYU Langone Fertility Center?
Dr. Goldman is smart and patient. She walks me thru every step and every outcome. She is direct but kind, and in my case has been cautiously optimistic, which is just what I need to push thru the IUI efforts. When I have asked for additional testing, she and her team provided it as well as analysis of the results. She also hears me when I am weighing the costs of IVF vs continuing to do IUIs, and never pressures me about IVF. She is wonderfully steady, warm, upbeat and quick to laugh - every single attribute I personally need on this journey.
What's one piece of advice would you give a prospective patient of Kara Goldman at NYU Langone Fertility Center?
Be honest with her. Tell her all of your concerns and the circumstances that are affecting your life in the process, as they relate to the process. For example I had a myomectomy 12 months ago and have a major concern for the medications to increase the return of uterine fibroids. She and her team have been monitoring my fibroids along the way and been thoughtful about my medications. Since I am single and pursuing this on my own, I was also upfront about the costs that I can bear and those that I can't. While she is direct with me about the best possible outcomes I NEVER feel bullied into procedures that I cannot afford. She is truly wonderful.
During treatment, were you treated like a number or a human with Kara Goldman at NYU Langone Fertility Center?
Dr. Goldman is thoughtful and professional, honest and warm. This business is all a mixed bag: good numbers, science mingling with miracles, data on donors, genetic testing, but through it all Dr. Goldman and her team speak to me and my life and my choices as if I am their only patient.
Describe the protocols Kara Goldman used in your cycles at NYU Langone Fertility Center and their degree of success.
1) Testing everything: all bloods, genetic testing, mammogram, cancer genetic testing, donor counseling (SO IMPORTANT), Hysteogram (spelling?, but the fallopian tube test), sperm donor genetic testing. Once everything was good, then IUIs. 2) First attempt: 100 mg of Clomid, day 3 of cycle to day 7. Then u/s and bloods, three follicles (19, 20 and 22mm), trigger shot. Return next day for IUI. Negative pregnancy. Second attempt: 100 mg of Clomid, day 3 of cycle to day 7. Then u/s and bloods, three follicles (17, 23, 24mm), trigger shot Ovidrel. Bloods one week later to test progesterone, result "as perfect as can be." Return next day for IUI. Negative pregnancy. Third attempt: will follow protocol, after a one cycle break.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Andrea)
They are amazing, all incredibly thoughtful, warm and capable women. All encouraging of the process and mindful of all the components involved (billing, meds, travel to the clinic, scheduling.) I have felt like they have held my hand every single step of the way.
Describe your experience with NYU Langone Fertility Center.
The clinic is great. It's clean and the systems in place (ipad registration, open hours for bloods, etc) are well organized. Everything moves so quickly and efficiently. It takes me longer to get to 1st Avenue than my time actually spent in the clinic. THAT is incredible. My only complaint is I have no cell coverage while in the clinic. And when I log in to guest wifi I am still not connected. Seriously, my only complaint is the shoddy wifi.
Describe the costs associated with your care under Kara Goldman at NYU Langone Fertility Center.
labs are about $150 each, IUI about $600, u/s $250, specimen handling fee $75, I believe.
10
Doctor
Kara Goldman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 34
2 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
Prefer not to answer
Income $200K - $499K
Consultant
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Hodes treated me like a human and also like a friend. ... With Doctor Hodes I finally feel that I can drop my guard and trust the advice that I'm getting. She is compassionate, smart, patient, communicative and understands the importance of fertility treatment. ... There are two offices and several doctors but she always made it convenient for me to see her when important. She called me back when I had questions and spent extra time explaining things as needed. I felt so comfortable working with Dr.Hodes and will miss being under her care.
It's very busy and there are a lot of doctors and nurses but I have had a positive experience with each and every one. I never waited more than 5 minutes and I always receive a call or email back within 2 hours. ... NYU as a practice prefers eSET vs. multiple embryo. ... All of the nurses were amazing as they were very friendly and educational. I specifically spoke to Andrea almost every time and she was a fresh breath of air.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
With Doctor Hodes I finally feel that I can drop my guard and trust the advice that I'm getting. She is compassionate, smart, patient, communicative and understands the importance of fertility treatment. She's a great doctor and I felt so comfortable and safe under her care.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Ask as many questions as you have ---she will make time for you and answer them. I always felt bad taking her time during my morning monitoring appointments as she had dozens of patients to see but she always insisted that I asked all my questions as she'd rather answer them in person.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr. Hodes treated me like a human and also like a friend. She shared personal information that was relatable and helped me feel comfortable under her care. There are two offices and several doctors but she always made it convenient for me to see her when important. She called me back when I had questions and spent extra time explaining things as needed. I felt so comfortable working with Dr.Hodes and will miss being under her care.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
All of the nurses were amazing as they were very friendly and educational. I specifically spoke to Andrea almost every time and she was a fresh breath of air.
Describe your experience with NYU Langone Fertility Center.
I don't have anything negative to say about this clinic. It's very busy and there are a lot of doctors and nurses but I have had a positive experience with each and every one. I never waited more than 5 minutes and I always receive a call or email back within 2 hours.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
$14,500 for ER/Fresh Transfer ICSI + monitoring $1500 for embryo freezing $3600 + fees for PGS testing $2-8K for meds
Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NYU as a practice prefers eSET vs. multiple embryo. I asked Dr. Hodes on her opinion and she was very honest and explained the rationale behind it which is ultimately for the patient to give birth to a healthy baby. With multiple embryo transfer the pregnancy is at higher risk and does not increase the chances of a live birth. I know that the clinic would consider multiple embryo transfers depending on the patients prognosis and history but they treat that case by case. Dr. Hodes also went through IVF and had twins and she shared that information with me explaining how much harder her pregnancy and postpartum was with the twins vs. singleton. I really appreciate her honesty and sharing her own personal experience . Going through fertility could be lonely and having a doctor that understands not only the medical part but emotional is very helpful and beneficial to fertility treatment.
10
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, 21 Eggs Frozen
NPS
10
NPS
10
Age 37
1 Egg Freezing
PCOS
East Asian
Income $100K - $199K
Doctor
1st of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Fino was very thorough and professional. She patiently explained the whole process to me including risks and benefits in great detail. I took down notes during my consultation, and by the end, I had a whole page of notes. The most important thing was that she got me an amazing result for my egg retrieval. I was 37 yo, and she managed to retrieve 23 and freeze 21! I was thrilled! I was expecting about half the number of eggs given my age.
[NYU] provides a thorough orientation session with booklets and videos to guide you through the entire process....Morning monitoring can be busy, but if you get there early, you are seen quickly and efficiently. Out of pocket prices can be on the more expensive side among NYC clinics, but I think you get what you pay for....The nursing staff was experienced, knowledgeable and easy to reach and talk to.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
Dr. Fino was very thorough and professional. She patiently explained the whole process to me including risks and benefits in great detail. I took down notes during my consultation, and by the end, I had a whole page of notes. The most important thing was that she got me an amazing result for my egg retrieval. I was 37 yo, and she managed to retrieve 23 and freeze 21! I was thrilled! I was expecting about half the number of eggs given my age. On top of that, I had requested no anesthesia to save on the cost of an anesthesiologist. Basically Dr. Fino just worked with me throughout the procedure. If it was too painful, she would pause and then continue when I was ready. Even with the pausing, she worked fast and was done in 15-20min. I'm still amazed that she retrieved that many eggs and with no anesthesia!
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Bring pen and paper with you because Dr. Fino can give you a ton of information and advice! The clinic will give you booklets and written instructions, but she can you answer your specific questions very thoroughly and in detail!
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Dr. Fino was excellent clinically and had a compassionate bedside manner. She was warm and friendly and answered all my questions patiently.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
I used gonadal F, menopur and ovidrel for the egg retrieval and freezing.
Describe your experience with your nurse at NYU Langone Fertility Center.
The nursing staff was experienced, knowledgeable and easy to reach and talk to.
Describe your experience with NYU Langone Fertility Center.
The clinic is one of the oldest IVF clinics in the country and has a lot of experience with IVF. It is very well organized. It provides a thorough orientation session with booklets and videos to guide you through the entire process. In fact, you cannot proceed with treatment unless you attend the orientation session, so they are very committed to educating you as a patient and informing you of all the risks and benefits. Morning monitoring can be busy, but if you get there early, you are seen quickly and efficiently. Out of pocket prices can be on the more expensive side among NYC clinics, but I think you get what you pay for. The price was worth it considering they got me an excellent result.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring appointments were first come, first serve from 7am to 10am. The earlier you went, the faster you could be seen. I personally liked the flexibility of having a walk-in appointment over making an appointment for a specific time.
10
Doctor
Elizabeth Fino
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5