NYU Langone Fertility Center

10 doctors work here

Rated 8.7
Strongly recommend: 74%Neutral: 15%Don't recommend: 12%8.7
74% strongly recommend
227 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.8
7.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.5
9.5
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.4
8.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,147
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

NY - 53rd Street
159 East 53rd St
New York, NY 10022
NY - Westside
109 West 27th St
New York, NY 10001

156 patient reviews filtered by:

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2015, 6 Eggs Frozen
NPS
9
NPS
9
Age 36
1 Egg Freezing
Endometriosis
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
My issues were always addressed very promptly...Only wish it would be cheaper procedure. My results were not as great as I expected, however in the process I found out that I have a medical condition that would make it hard for me to conceive naturally.
[NYU Fertility] staff was very professional and attentive, very keen for detail and always took care of any issues and addressed any concerns right away. I was surprises to learn that my phone calls can be answered so quickly...I never had to wait for longer than few minutes to be seem, despite the large volume of patients treated by this facility. I have ben seen by different Providers during my monitoring cycle, yet the communication between all staff was superb.
How was your experience with James Grifo at NYU Langone Fertility Center?
Experience was very satisfactory. Staff was very professional and attentive, very keen for detail and always took care of any issues and addressed any concerns right away. I was surprises to learn that my phone calls can be answered so quickly. Very efficient communication between staff, any issue or questions raised with one staff, always been addressed and responded by appropriate party without initiating same concern twice. I was very impressed with the efficiency and precision NYU Firtility clinic ran. I never had to wait for longer than few minutes to be seem, despite the large volume of patients treated by this facility. I have ben seen by different Providers during my monitoring cycle, yet the communication between all staff was superb. They knew exactly where we left off and where to pick-up and where to go next. Very impressed. No regrets. Only wish it would be cheaper procedure. My results were not as great as I expected, however in the process I found out that I have a medical condition that would make it hard for me to conceive naturally and egg Freezing was a great decision on my part. Hopefully some day it will be worth all the expenses.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
I don't think I can think of any at this time.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
I was impressed with efficiency and attention to detail from all the staff, superb communication between every level of care, Doctors, Nurse, Secretarial staff. My issues were always addressed very promptly, everyone placed a great afford to make me feel that I was taken care of. All staff was unbelievablely helpful and supportive. Unfortunately, I expected much better outcomes - (more eggs to be retrieved) All the labs looked great, however it turned out that many of the follicles were empty/or filled with fluid instead of mature eggs. Besides the costly price, I would definately use same facility.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Shantel)
Compared to all other staff, nurses, care coordinators, My Care-coordinator-Shantel did not impressed me with her care. It was someone difficult to get through to her, get her call returned or my questions answered prompt. Whenever answered, was dry and cold with responses. However, other staff quickly covered, stepped in and addressed all my issues. If I could not get a hold of Shantel, someone else helped me right away regardless of the complexity of issues.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
IT ran very efficiently and quick. Due to my work, I was the one frequently being tardy for my blood work and US-monitoring, yet I never felt uncomfortable for creating inconvenience to the rest of staff. Always been treated kindly, with respect and well taken care of. Not once anyone made me feel guilty for running late, yet I never had to wait for more then few minutes to be seen.
9
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013 - 2015, Successful
NPS
10
NPS
10
Age 31 - 33
1 IVF
Unexplained
European
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
My doctor [Dr. Grifo] was kind and caring, took his time during examinations and consultations and was always available for questions. He was honest and practical, and did not push more serious interventions before I was ready for them.
The billing department [at NYU Fertility] was extremely transparent and professional. The nursing team was extremely kind and available for questions and follow-up when needed. The office was very well organized and I never felt forgotten or overlooked.
How was your experience with James Grifo at NYU Langone Fertility Center?
I came to Dr. Grifo after having a bad experience at another, very highly renowned practice in NYC. I felt like a number in that office, from the way the billing office and office managers dealt with me, to the nurses whom I saw each morning and even my own doctor. I felt that my doctor had a terrible bedside manner and moved me very quickly through the process with little regard to my feelings or what I was ready for. When I came to Dr. Grifo, I was upset and confused, and he very clearly communicated to me my situation, how difficult it is for anyone (not just the 'infertile') to get pregnant, and how it is important to give it time, but also to be smart about it and maximize your chances for a healthy pregnancy, using all of the available data that we have. My other doctor had seen me through one chemical pregnancy, one frozen embryo transfer which failed, and suggested that I seek surrogacy options immediately. I felt as though she was speaking more to her numbers than me as a patient, and a person.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Make an appointment as early as possible! It can take a few months to get a new patient appointment.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
The billing department was extremely transparent and professional. The nursing team was extremely kind and available for questions and follow-up when needed. The office was very well organized and I never felt forgotten or overlooked. My doctor was kind and caring, took his time during examinations and consultations and was always available for questions. He was honest and practical, and did not push more serious interventions before I was ready for them.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Day 2 starter - Follistim (start w 300 units) / menopur (start w 150 units) with daily blood tests and ultrasound HCG ovulation trigger The first cycle with Dr. Grifo was a success.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They were friendly! Such a difference from my last clinic and so important as you see them every morning.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Visit windows were 7 - 9 am, so convenient for me. If you needed to get in quickly, you could arrive before 7 am and be seen very soon. Not too crowded, efficient process.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
10 - 15k
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2012 - 2015, Successful
NPS
10
NPS
10
Age 39 - 42
3 IUI
3 IVF
Donor Eggs
Poor Egg Quality
Unexplained
European
Income $500K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fino is an extremely intelligent and humane doctor who is well-versed in the latest research. She is collaborative and not paternalistic. At NYU you definitely don't see your doctor every visit but I always knew she was looking out for me.
NYU is huge and you have to be proactive at times to get the communication you need. But the doctors and resources are tremendous... Monitoring is an efficient cattle-call. I loved being in and out before work. When I moved out of the area and traveled in for a cycle they accommodated me during non-monitoring hours when it was mor convenient for me.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
Dr. Fino is an extremely intelligent and humane doctor who is well-versed in the latest research. She is collaborative and not paternalistic. At NYU you definitely don't see your doctor every visit but I always knew she was looking out for me. Dr. Fino let me try IVF with my own eggs three times even though my results were always atrocious (bad eggs). When I switched to donor eggs my donor had her best cycle ever and I'm on my second successful pregnancy from that cycle.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
If you have a question that the nurses can't answer, don't be afraid to call Dr. Fino's office directly.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Dr. Fino takes the time to really explain things and spoke to me like I was an intelligent grown-up. I felt like a partner in my own treatment. She was also open to considering ideas I had researched myself, which was wonderful.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
3 different IVF protocols with some additional adjustments to see if we could make my eggs work -- there was one we didn't try but by that time I was over it and wanted to move on to donor eggs.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Nancy McGoff)
The donor nurses are great (at least as of Fall 2015).
Describe your experience with NYU Langone Fertility Center.
NYU is huge and you have to be proactive at times to get the communication you need. But the doctors and resources are tremendous.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring is an efficient cattle-call. I loved being in and out before work. When I moved out of the area and traveled in for a cycle they accommodated me during non-monitoring hours when it was mor convenient for me.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
I can't remember the exact price of the cycles but they are pretty upfront about the costs.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at NYU Langone Fertility Center.
There might have been once or twice that I had to remind a nurse again to phone in a prescription or refill.
10
Doctor
Elizabeth Fino
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014 - 2015, Successful
NPS
10
NPS
10
Age 39 - 40
2 IUI
1 IVF
Uterine Fibroids
Unexplained
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
It's not always easy to speak to him right away, but he will see you or set up time to talk to you if you are willing to wait a week or so. When I had a question that was easily answered by email, he answered through his assistant quickly. But when I needed treatment, he was right on it. When I needed minor surgery, he scheduled me for surgery two days after diagnosis and he did the surgery himself.
Nursing staff was great... Always called back right away with answers to my questions and very thorough and efficient during morning monitoring....they do rely on the fellows a lot though. During my IUIs, I was only monitored once by an attending and during IVF monitoring, I'd say it was 50/50. But the fellows took more time with me and were more thorough in answering my questions.
How was your experience with James Grifo at NYU Langone Fertility Center?
We loved Dr Grifo. He was upfront with us and extremely empathetic abut our case. He knows what he is doing and is confident in his approach, which turned out to be the right one for us-- we got pregnant on the first try. He made sure we were fully educated every step of the way. He was understanding and supportive of my anxieties in the operating room at the hospital and during treatments at the fertility center.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
He's a busy doctor. It's not always easy to speak to him right away, but he will see you or set up time to talk to you if you are willing to wait a week or so. When I had a question that was easily answered by email, he answered through his assistant quickly. But when I needed treatment, he was right on it. When I needed minor surgery, he scheduled me for surgery two days after diagnosis and he did the surgery himself.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr Grifo was empathic and kind in his bedside manner and approach. He was available to speak to us when necessary, happened to be the attending when we had our retrieval and made himself available to us to do our transfer.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Gonadotropin antagonist protocol using Gonal F, Menopour and Ganirelix with a Lupron trigger mixed with A small amount of HCG. 22 eggs retrieved, 16 embryos created, 11 at day 6. 3 PGS normal. One transfered. Positive.
Describe your experience with your nurse at NYU Langone Fertility Center.
Nursing staff was great. Team oriented but my nurse was he one I called with specific questions. Always called back right away with answers to my questions and very thorough and efficient during morning monitoring.
Describe your experience with NYU Langone Fertility Center.
Well oiled machine. Excellent doctors and nursing staff. The only area that I wouldn't rate a 10 is the billing staff. Had to follow up when I had questions about insurance, etc.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Extremely efficient. The only time I had to wait longer than 5 minutes was the day after a big snowstorm. Otherwise, i was always in and out within 15-20 minutes. they do rely on the fellows a lot though. During my IUIs, I was only monitored once by an attending and during IVF monitoring, I'd say it was 50/50. But the fellows took more time with me and were more thorough in answering my questions.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
With in-network insurance, IVF plus frozen transfer was around 10 and PGS was about 2-3k additional. (Not including the PGS lab)
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014 - 2015, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Male Factor
PCOS
Ashkenazi Jewish
Income $0 - $49K
Teacher
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Only go to Dr. Berkeley when you are absolutely ready to commit yourself to doing whatever it would take to have children. He will help until he absolutely can't and than some!...Both my wife and I had been through a cycle before that was unsuccessful. Dr. Berkley was able to answer questions that were difficult ones to answer with a sense of care, compassion and knowledge like he has been down this road before and knows what to expect.
Somewhere in the range of $15,000 for IVF with ICSA. and Around $5000 for transferring of eggs after...[NYU] strengths: cutting edge medicine, staff that could never be outdone, environment that is comforting weaknesses: unfortunately they are located on a busy side of Manhattan so the outside atmosphere is hustle and bustle, and the total opposite of the inside... this is in no way a reflection on the clinic/staff.... just a reality to the future patients that go there that you need a plan for parking for monitoring and other time consuming visits.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr. Berkeley knows what he is doing. He is a veteran that is VERY up to date on the latest protocols and procedures. His office is equipped with all that he would ever need to stay on top of current trends and successful procedures. But more important than that, his bedside manner gives you confidence that you have somebody in your corner to even the odds when you feel like everything is against you.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Only go to Dr. Berkeley when you are absolutely ready to commit yourself to doing whatever it would take to have children. He will help until he absolutely can't and than some!
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
Both my wife and I had been through a cycle before that was unsuccessful. Dr. Berkley was able to answer questions that were difficult ones to answer with a sense of care, compassion and knowledge like he has been down this road before and knows what to expect.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
I really can't remember the details of the protocols, but having come from another "specialist" in fertility medicine, his protocol was radically more aggressive and did involve more of a hormone therapy approach that was sure to bring results. He stayed on top of our case and was always available within the day to get back to us with any questions we had for him. The end result was after one unsuccessful implantation (second in total of trying to conceive) we now have a beautiful child who keeps us on our toes (thank G-d).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Efficient, respectful and caring to us every morning (and they were EARLY mornings!) They were ready to get the best job done at ~6:45am every day we were there and were attentive to our emotional needs as well.
Describe your experience with NYU Langone Fertility Center.
strengths: cutting edge medicine, staff that could never be outdone, environment that is comforting weaknesses: unfortunately they are located on a busy side of Manhattan so the outside atmosphere is hustle and bustle, and the total opposite of the inside... this is in no way a reflection on the clinic/staff.... just a reality to the future patients that go there that you need a plan for parking for monitoring and other time consuming visits.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
Somewhere in the range of $15,000 for IVF with ICSA. and Around $5000 for transferring of eggs after.
Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
n/a
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at NYU Langone Fertility Center.
one time the clinic did not call at their usual time of around 12pm/1pm. We had to call them that day. It wasn't a big deal at all, it was just results for that day's bloodwork while monitoring. When you get used to excellent work, its hard to get anything less. The staff was MORE than apologetic and it never happened again afterwards.
10
Doctor
Alan Berkeley
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015, Successful
NPS
10
NPS
10
Age 46
Donor Eggs
Diminished Ovarian Reserve
Uterine Fibroids
European
Latinx
Income $200K - $499K
Business Executive
2nd of 2 Docs
10 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Give her [Dr. Hodes-Wertz] a chance. She is probably more junior than some of the other doctors within NYU but is very nurturing, honest and ultimately skilled in what she does. Dr Hodes was completely candid from the get go but very confident of a positive outcome. She did everything necessary to prepare me for transfer and adjusted the course if things weren't working, always communicating why and what she was trying to achieve. I felt like I was her only patient!
Natalie [NYU Fertility nurse] is warm, friendly, a great communicator and very supportive. She always took the time to stop by and say hi when she same I had checked in for blood draws which was completely unnecessary but showed how dedicated she is to her patients. All directions were clear and she helped with pharmacies when prescriptions were delayed. I couldn't have asked for a better nurse.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr Hodes was completely candid from the get go but very confident of a positive outcome. She did everything necessary to prepare me for transfer and adjusted the course if things weren't working, always communicating why and what she was trying to achieve. I felt like I was her only patient!
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Give her a chance. She is probably more junior than some of the other doctors within NYU but is very nurturing, honest and ultimately skilled in what she does.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Every step of the way and even now that I am under the care of an OB, Dr Hodes and her nurse Natalie continue to support me. They are are excited as we are at the outcome of our procedure and we always available during treatments and treated us with great respect and honesty.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Natalie Green)
Natalie is warm, friendly, a great communicator and very supportive. She always took the time to stop by and say hi when she same I had checked in for blood draws which was completely unnecessary but showed how dedicated she is to her patients. All directions were clear and she helped with pharmacies when prescriptions were delayed. I couldn't have asked for a better nurse.
10
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015, Successful
NPS
10
NPS
9
Age 34
1 IVF
1 Egg Freezing
Ashkenazi Jewish
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Licciardi is amazing! He was always available to answer any questions, concerns etc...My husband and I felt comfortable within a few minutes of meeting dr Licciardi. He clearly explained all of our options and helped us every step along the way...there are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients.
All of the drs and nurses I met in the practice [NYU] were kind and caring. It's easy to become just a number, but the staff makes sure you don't feel that way...There are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients...Hours are between 6-9 the earlier you arrive the quicker. Those that come closer to 9 have a long wait
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
First impression was great. My husband and I felt comfortable within a few minutes of meeting dr Licciardi. He clearly explained all of our options and helped us every step along the way. He was always available to speak with and answer questions, concerns etc...
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Dr Licciardi is part of a large practice. He will not be with you every step of the way. There are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Dr Licciardi is amazing! He was always available to answer any questions, concerns etc. All of the drs and nurses I met in the practice were kind and caring. It's easy to become just a number, but the staff makes sure you don't feel that way.
Describe your experience with your nurse at NYU Langone Fertility Center.
Nurses were very good
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
efficent. Hours are between 6-9 the earlier you arrive the quicker. Those that come closer to 9 have a long wait
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
Insurance covered it
10
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 35 - 36
2 IUI
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fino was through and thoughtful and it always felt like she cared. It never felt like a show of interest. She was busy built always felt like she was there only for you....IF unsuccessful we would switch to IVF. Dr Fino was very accommodating. After the first unsuccessful IUI she allowed us to take the IVF classes and prepare for IVF while continuing the IUI treatment. We were luckily successful with the second IUI.
The reception staff [at NYU Fertility] was terrible! I can't even pretend that they weren't. However, all of the nurses and finance people were amazing! The clinic is very reputable and professional...Dr Fino was through and thoughtful and it always felt like she cared. It never felt like a show of interest. She was busy built always felt like she was there only for you.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
The reception staff was terrible! I can't even pretend that they weren't. However, all of the nurses and finance people were amazing!
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Don't let the receptionist annoy you. Don't be afraid to ask questions
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Dr Fino was through and thoughtful and it always felt like she cared. It never felt like a show of interest. She was busy built always felt like she was there only for you.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
We used IUI and Planned on doing that for 3 rounds. IF unsuccessful we would switch to IVF. Dr Fino was very accommodating. After the first unsuccessful IUI she allowed us to take the IVF classes and prepare for IVF while continuing the IUI treatment. We were luckily successful with the second IUI
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Super amazing at being available and assuring during the process
Describe your experience with NYU Langone Fertility Center.
The clinic is very reputable and professional with the exception of the receptionisht
10
Doctor
Elizabeth Fino
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2014, Successful
NPS
8
NPS
10
Age 40
1 Egg Freezing
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr Grifo is a nice guy but VERY blunt. I am a journalist so I appreciated that candor. He is very statistical in his analysis and doesn't mince words. I was 38 about to turn 39 and he was really honest with me that I might not get great results. To my delight, I got 19 perfect eggs, and a 20th that was a little premature. Even he was a little surprised I think. I will say that when he called me to go over the results, he was way more optimistic and said 20 was a terrific number. That was great. The guy is just honest, but I know some women don't like that approach.
[NYU Fertility was a] totally well-oiled machine but definitely packed. Never had a problem though and nurses were great at blood taking which is a huge pain...A little crowded in the waiting room - but just because their team is the best and had big write ups in recent news. I saw FIVE friends in the waiting room during the course of my treatment. That was weird. The clinic clean and efficient. Definitely knew what they were doing but it was always packed.
How was your experience with James Grifo at NYU Langone Fertility Center?
Please see previous description. During the procedure it felt like a mill - there were back to back appointments - I felt that I received great treatment.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
You're an adult. He will treat you like one. You can get compassion from your husband and your friends... Grifo will give you numbers, data, statistics. He'll also temper your expectations which I appreciated. Then when I received 20 eggs, it was like Christmas.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr Grifo is a nice guy but VERY blunt. I am a journalist so I appreciated that candor. He is very statistical in his analysis and doesn't mince words. I was 38 about to turn 39 and he was really honest with me that I might not get great results. To my delight, I got 19 perfect eggs, and a 20th that was a little premature. Even he was a little surprised I think. I will say that when he called me to go over the results, he was way more optimistic and said 20 was a terrific number. That was great. The guy is just honest, but I know some women don't like that approach.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Honestly, I was SO focused on this, but since it was 2 years ago, I'd prefer not to. I really don't recall. I do think I was overstimulated given my age. I really truly don't think I needed all the drugs they gave me. They were very surprised that I produced so many eggs mid-way through and reduced my dosage of stims. I could barely walk my ovaries were so full! Seriously. It was brutal as was the recovery.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Francis Hooper)
Loved her. She gave me her email and always emailed right back. There were some problems on the weekend - as you know egg retrieval is a two-week procedure - so I was always a little freaked when I couldn't get through but someone always called right back.
Describe your experience with NYU Langone Fertility Center.
A little crowded in the waiting room - but just because their team is the best and had big write ups in recent news. I saw FIVE friends in the waiting room during the course of my treatment. That was weird. The clinic clean and efficient. Definitely knew what they were doing but it was always packed.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Totally well-oiled machine but definitely packed. Never had a problem though and nurses were great at blood taking which is a huge pain.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
15K?
8
Doctor
James Grifo
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2014, Successful
NPS
10
NPS
10
Age 38 - 41
1 IUI
1 IVF
1 Egg Freezing
East Asian
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I found her [Dr Elizabeth Fino] to be extremely competent and realistic. She also had my best interests at heart and was very "real" about how to proceed. I didn't have many choices because of my situation- but she was very optimistic about my course and everything turned out positive for me. I was very lucky!
It [NYU Fertility on 1st Avenue] is a bit like a factory. Lots of doctors. Lots of nurses. Very process oriented...It was mostly a well oiled machine but I did have an emergency once where I was injured and worried about the pregnancy. They saw me immediately and my doctor made sure to see me as well.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
I found her to be extremely competent and realistic. She also had my best interests at heart and was very "real" about how to proceed. I didn't have many choices because of my situation- but she was very optimistic about my course and everything turned out positive for me. I was very lucky!
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
She is a kind doctor who doesn't sugar coat anything but is sensitive enough to treat you well
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
With any fertility treatment, there are so many emotions. Try to not get too wrapped up and trust them. Maybe I was lucky because things went according to plan, but there were times I didn't see her and I was ok with that. It didn't bother me but I know it bothered other people. I trusted that things were going according to plan and Dr. Fino did not disappoint.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
There are many of them but it was mostly limited to drawing blood and then then a follow up phone call for me. They were all pleasant and helpful.
Describe your experience with NYU Langone Fertility Center.
It is a bit like a factory. Lots of doctors. Lots of nurses. Very process oriented.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
It was mostly a well oiled machine but I did have an emergency once where I was injured and worried about the pregnancy. They saw me immediately and my doctor made sure to see me as well.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
Egg freeze - $12000 Ivf- $7000 OOP
10
Doctor
Elizabeth Fino
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2012 - 2014, Successful
NPS
10
NPS
10
Age 35 - 37
1 IVF
European
Income $500K
Marketer or PR
3rd of 3 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I could always see Dr Berkley what I needed to and he always promptly returned my calls.
Nurses were so nice and friendly, they remembered your name, doctor was always available and they don't take thousands of patients so the waiting room isn't a zoo.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
See previous feedback
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Think positively!!
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
I was at Cornell for close to a year with horrible results....felt like a cattle call each morning for monitoring and you never saw the same doctor...it was like starting over each time. When we finally switched to NYU and Dr Berkeley the experience couldn't have been more different. Nurses were so nice and friendly, they remembered your name, doctor was always available and they don't take thousands of patients so the waiting room isn't a zoo. I could always see dr berkley what I needed to and he always promptly returned my calls. I am a fi believer that the positive experience and feeling I had under NYU's care was the differences! I had 4 failed cycles with no answers at Cornell and one cycle later at NYU a beautiful daughter with 9 frozen embryos....resulting in my now 6 month old. Success on both tries with Dr Berkeley!!
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They were friendly, and always remembered you. My experience at Cornell was so cold and awful that walking into NYU and the nurses greeting you by name was a welcome surprise!
10
Doctor
Alan Berkeley
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 39
1 IVF
Uterine Fibroids
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
What I loved the most is that he [Dr. David Keefe] described very complicated things in a basic way so that i would understand. Instead of a patient, he made me feel like a WARRIOR!... Expect a long time to get an appt with Dr. Keefe.... He spoke Portuguese, as do I so it helped that we had something in common . ... It sort of felt like a factory, the nurses went by my birth date, not name :(
The clinic [NYU] was clean which was important . The waiting room was kind of sad, all you see are women with similar issues waiting to be seen. The wait time was rather long too which gives you too much time to think of negative things. One day, while waiting for an appt, I saw what I assumed was a past patient, she had brought in hee baby to introduce to Dr. Keefe and the Receptionist, that made me feel so hopeful.
How was your experience with David Keefe at NYU Langone Fertility Center?
He spoke Portuguese, as do I so it helped that we had something in common . What I loved the most is that he described very complicated things in a basic way so that i would understand. Instead of a patient, he made me feel like a WARRIOR!
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
Expect a long time to get an appt with Dr. Keefe.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
He always called me by my first name
Describe your experience with the nursing staff at NYU Langone Fertility Center.
It sort of felt like a factory, the nurses went by my birth date, not name :(
Describe your experience with NYU Langone Fertility Center.
The clinic was clean which was important . The waiting room was kind of sad, all you see are women with similar issues waiting to be seen. The wait time was rather long too which gives you too much time to think of negative things. One day, while waiting for an appt, I saw what I assumed was a past patient, she had brought in hee baby to introduce to Dr. Keefe and the Receptionist, that made me feel so hopeful.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Very very early morning monitoring which I hated but it was necessary or id. e late for work all the time.
Describe the costs associated with your care under David Keefe at NYU Langone Fertility Center.
Since insurance covered the majority, all I had to pay out of pocket was 1k
10
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
10
Age 37
4 IUI
Income $200K - $499K
Marketer or PR
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Licciardi returned phone calls personally and when we were getting impatient and wanted to explore adding medication to our IUIs he suggested another round of natural before going that route and that's the cycle I got pregnant. We now have a two year old and are starting the process again with Dr. Licciardi for baby number two.
The practice is large and runs like a well oiled machine. We appreciated that monitoring hours were strictly for monitoring. Other clinics also performed IUIs during monitoring hours. NYU also included blood work in their monitoring and not all clinics do.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi was great - very personable and put us at ease immediately. We never felt rushed or pressured to do anything and we began treatments even after declining some recommended testing (HSG). Dr. Licciardi returned phone calls personally and when we were getting impatient and wanted to explore adding medication to our IUIs he suggested another round of natural before going that route and that's the cycle I got pregnant. We now have a two year old and are starting the process again with Dr. Licciardi for baby number two.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Andrea and Carol)
The nurses and monitoring staff were all fantastic and hugged us goodbye when we graduated from fertility clinic to an OB.
Describe your experience with NYU Langone Fertility Center.
The practice is large and runs like a well oiled machine. We appreciated that monitoring hours were strictly for monitoring. Other clinics also performed IUIs during monitoring hours. NYU also included blood work in their monitoring and not all clinics do.
10
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2009 - 2014, Successful
NPS
10
NPS
10
Age 38 - 43
3 IUI
Donor Eggs
European
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I really can't say enough good things about Dr. Noyes. After our very long tenure at NYU, I missed her...Dr. Noyes is very honest and straightforward. Sometimes the truth is pretty ugly, but the sooner you know what your situation is, the sooner you can figure out the best course of action.
They [the staff at NYU Fertility Center] are all professionals yet they understand the emotions that infertility brings about and they are very sensitive to that...From our first meeting, Dr. Noyes made us feel like we were in this together and that she was confident that based on my previous cycles, she could get us pregnant.
How was your experience with Nicole Noyes at NYU Langone Fertility Center?
Dr. Noyes enabled us to have our family, so she will always hold a very special place in my heart. We did get to know her perhaps a little more personally than most patients, which just made my husband and I respect her even more. I really can't say enough good things about Dr. Noyes. After our very long tenure at NYU, I missed her.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?
Dr. Noyes is very honest and straightforward. Sometimes the truth is pretty ugly, but the sooner you know what your situation is, the sooner you can figure out the best course of action.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?
From our first meeting, Dr. Noyes made us feel like we were in this together and that she was confident that based on my previous cycles, she could get us pregnant. She is very honest and straightforward, something that we value very much.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: It varied by cycle)
They are all professionals yet they understand the emotions that infertility brings about and they are very sensitive to that.
10
Doctor
Nicole Noyes
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013 - 2014, Unsuccessful
NPS
10
NPS
10
Age 27 - 28
Diminished Ovarian Reserve
Ashkenazi Jewish
Middle Eastern
Income $50K - $99K
Teacher
1st of 2 Docs
IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I was 26 and diagnosed with dor. Dr Licciardi diagnosed me with one look and after receiving results from my testing. Dr Licciardi gave me his cell phone number and walked me through the entire process. He even took the time to console me after a failed cycle while he was in Hawaii with his family. Great doctor. Felt extremely comfortable with him and felt like I was well taken care of even though I didn't receive the results I wanted from him.
I loved it there [at NYU]. However after switching to Cornell I feel on a larger scale Cornell has a better lab...[Dr. Liccardi is a] great doctor. Felt extremely comfortable with him and felt like I was well taken care of even though I didn't receive the results I wanted from him
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Great doctor. Felt extremely comfortable with him and felt like I was well taken care of even though I didn't receive the results I wanted from him
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Your in good hands and if you have questions ask hell be happy to help
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
I was 26 and diagnosed with dor. Dr Licciardi diagnosed me with one look and after receiving results from my testing Dr Licciardi gave me his cell phone number and walked me through the entire process. He even took the time to console me after a failed cycle while he was in Hawaii with his family. Great doctor. The only reason I switch was for insurance purposes
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
I don't remember much. I remember estrogen patch with menopur and gonal f and ganerelix
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I honestly don't remember much
Describe your experience with NYU Langone Fertility Center.
I loved it there. However after switching to Cornell I feel on a larger scale Cornell has a better lab
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
Insurance didn't cover any of my treatment so it was about $15,000 each time including ivf icsi and meds
10
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Unexplained
Income $200K - $499K
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr david Keefe] is warm and relatable, making me feel comfortable while remaining professional. I trusted him implicitly and am so glad we did. I only actually met with him once or twice - his team is amazing...The team at NYU fertility is amazing. They felt like family. I was always seen promptly and felt I received the best care...Insurance covered my care. I think one round of IVF would have been upwards of $25k
He [Dr david Keefe] is warm and relatable, making me feel comfortable while remaining professional. I trusted him implicitly and am so glad we did. I only actually met with him once or twice - his team is amazing...The team at NYU fertility is amazing. They felt like family. I was always seen promptly and felt I received the best care...Insurance covered my care. I think one round of IVF would have been upwards of $25k
How was your experience with David Keefe at NYU Langone Fertility Center?
He is warm and relatable, making me feel comfortable while remaining professional. I trusted him implicitly and am so glad we did. I only actually met with him once or twice - his team is amazing
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
Talk open and honestly and listen. Come with questions and a thorough knowledge of your own medical history
Describe the protocols David Keefe used in your cycles at NYU Langone Fertility Center and their degree of success.
Don't remember
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The team at NYU fertility is amazing. They felt like family. I was always seen promptly and felt I received the best care
Describe the costs associated with your care under David Keefe at NYU Langone Fertility Center.
Insurance covered my care. I think one round of IVF would have been upwards of $25k
10
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014, Successful
NPS
8
NPS
9
Age 33
4 IUI
1 IVF
PCOS
Tubal Blockage
South Asian
Income $200K - $499K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Keefe is warm, takes time to establish bedside manner and tells great and relevant anecdotes....Listen to his stories. They seem longwinded but are designed to reassure you as a patient.
[The NYU Fertility clinic is] efficient, clean and functional...Monitoring from 7-9 AM. Pleasant enough waiting area....[The staff is] very professional, educated and direct. They are efficient and well-trained...They failed to bill me several times for embryo storage. When I called several times to inquire, I was neither given a bill nor reassurance about the status of my embryos.
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
Listen to his stories. They seem longwinded but are designed to reassure you as a patient.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is warm, takes time to establish bedside manner and tells great and relevant anecdotes.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Very professional, educated and direct. They are efficient and well-trained.
Describe your experience with NYU Langone Fertility Center.
Efficient, clean and functional.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring from 7-9 AM. Pleasant enough waiting area.
What specific things went wrong at NYU Langone Fertility Center?
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at NYU Langone Fertility Center.
They failed to bill me several times for embryo storage. When I called several times to inquire, I was neither given a bill nor reassurance about the status of my embryos.
8
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2014, Successful
NPS
8
NPS
10
Age 35
5 IUI
3 IVF
Unexplained
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
Although, he [Dr. Alan Berkeley] is not super warm and fuzzy, I have a beautiful 2 year old and am 20 months pregnant with my second. I appreciated his matter of fact style and is incredibly smart. I trust his judgement and would recommend!... even with the high volume of patients, I always felt supported and that I could get my questions answered. I would recommend getting there by 6:45. I was out by 7:30 the latest with bloodeork and ultrasound.
The nursing staff at NYU were all wonderful and very supportive and responsive. They were very comforting as well. I was very satisfied with the nursing staff,.... even with the high volume of patients, I always felt supported and that I could get my questions answered. I would recommend getting there by 6:45. I was out by 7:30 the latest with bloodeork and ultrasound.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Although, he is not super warm and fuzzy, I have a beautiful 2 year old and am 20 months pregnant with my second. I appreciated his matter of fact style and is incredibly smart. I trust his judgement and would recommend!
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Contact his assistant if you need anything. She is very responsive.
Describe your experience with your nurse at NYU Langone Fertility Center.
The nursing staff at NYU were all wonderful and very supportive and responsive. They were very comforting as well. I was very satisfied with the nursing staff,
Describe your experience with NYU Langone Fertility Center.
even with the high volume of patients, I always felt supported and that I could get my questions answered. I would recommend getting there by 6:45. I was out by 7:30 the latest with bloodeork and ultrasound.
8
Doctor
Alan Berkeley
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2013, Successful
NPS
9
NPS
9
Age 31 - 33
2 IUI
Unexplained
European
Income $500K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Long initial consultation, he let me chose when to start treatment and what course to follow...I chose Dr. Licciardi based on the very thorough way he explains everything and his detailed approach. He may be more "scientific" than some patients prefer it I knew I was in good hands. The nurses in the practice are very hands on and knowledgeable.
Loved the nursing staff [at NYU]. Personable and very experienced. They are who you will see most often...This is a busy, first rate clinic. I felt I was in excellent hands and loved knowing the entire team and best-in-class equipment and procedures were dedicated to round the clock care. Like any NYC practice, you will need to be your own advocate and ask questions if you missed something, but I felt very well cared for.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
I chose Dr. Licciardi based on the very thorough way he explains everything and his detailed approach. He may be more "scientific" than some patients prefer it I knew I was in good hands. The nurses in the practice are very hands on and knowledgeable.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Trust his approach and go to him if you are comfortable with a top notch Doctor in a very busy practice. You may not get a ton of 1:1 attention but you will get great care.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Long initial consultation, he let me chose when to start treatment and what course to follow
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
Clomid and IUI for several years of unexplained infertility prior to seeing him. He prepared me well that it would likely not work and we would need to move to injections but surprise, it worked!
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Loved the nursing staff. Personable and very experienced. They are who you will see most often. There were two main nurse coordinators during my treatment and they were excellent with the many many follow up phone calls after each blood draw. They would leave messages on my voicemail (at my request) with very specific instructions and then would work hard to get back to me quickly if I needed to ask additional questions.
Describe your experience with NYU Langone Fertility Center.
This is a busy, first rate clinic. I felt I was in excellent hands and loved knowing the entire team and best-in-class equipment and procedures were dedicated to round the clock care. Like any NYC practice, you will need to be your own advocate and ask questions if you missed something, but I felt very well cared for.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
My insurance covered a portion (up to $5k per year I think). I covered the rest.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at NYU Langone Fertility Center.
After a successful pregnancy was confirmed, I had to go in person to get my records to pass onto my OB. The file wasn't ready so I had to return the next day. It was inconvenient.
9
Doctor
Frederick Licciardi
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
NPS
10
NPS
10
Age 43
Donor Eggs
Income $50K - $99K
1st of 3 Docs
1 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
First consult he [Dr Liccardi] was kind, encouraging and listened. He explained everything and made a plan that worked for me. On important appointments, for sonos and pregnancy tests he was present. Always asked how I was doing and made the visit very personal. He was genuinely happy for me when we got the positive results.
Very modern. From signing in to leaving from blood work it was never more then 30 minutes. Everything is at the facility from counseling, bloodwork, sonos and transfer. Cant think of any weaknesses...Anytime I called before and during cycle Amber always called me back same day. She explained things to me 100 times and told me what to expect. The nurses for bloodwork were great and the wait time was never long. Day of transfer the nurse who talked me thru it was amazing and so positive and caring.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
First consult he was kind, encouraging and listened. He explained everything and made a plan that workedfor me. On important appointments, for sonos and pregnancy tests he was present. Always asked how I was doing and made the visit very personal. He was genuinely happy for me when we got the positive results.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
I feel he has your personal best interest in mind when working with you
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
He was always there for sonos. Very kind and encouraging.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
First my issue was not getting pregnant, it was having a healthy baby. I have a chromosome translocation which leads to miscarriage or fetus death. It was a hard pill to swallow when I had to turn to using donor eggs. He never made me feel like I was alone. Once I chose a donor from a private agency they did ALL the work for me. I just showed up for blood testing during cycle. I cant remember what injectable I used to sync our cycles. But Week prior to transfer I injected progesterone oil I think so embryo will have better chance to stick. Day of transfer went so smoothly and contined the oil injections a few more days. This IVF resulted in a positive pregancy. I have a gorgeous baby girl who is now 2 1/2 years old. We are choosing not to tell our child and family about using donor egg. I have a 9 year old daughter using my own eggs.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Amber I think)
Anytime I called before and during cycle Amber always called me back same day. She explained things to me 100 times and told me what to expect. The nurses for bloodwork were great and the wait time was never long. Day of transfer the nurse who talked me thru it was amazing and so positive and caring.
Describe your experience with NYU Langone Fertility Center.
Very modern. From signing in to leaving from blood work it was never more then 30 minutes. Everything is at the facility from counseling, bloodwork, sonos and transfer. Cant think of any weaknesses.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
Including using private donor. This cucle cost us around $30,000
10
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2013, Successful
NPS
9
NPS
9
Age 44 - 48
3 IUI
Donor Eggs
European
Income $100K - $199K
Accountant
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Overall, I think he [Dr. Frederick Licciardi] is neither mushy-concerned nor cold about his assessments. He seems genuinely interested in his patients and in helping them. And when I pushed a little to do something he did not recommend, he quickly took my side. This was important because I think being very downbeat about the process or feeling like your doctor is annoyed or unsupportive because you don't agree with him can make it all too hard. I never had that kind of negative experience with him. But he also was honest and "to the point" about the process at each stage, which might seem uncaring to some women. I am not the kind of person who pushes hard to get my way, and I think that had a positive effect on my interactions with him. I do not know if that aspect of my personality may have hurt my chances, such as when I only had 2 follicles with my IVF cycle (at a high level o
They [nurses at NYU] were very helpful, but also very busy in the mornings. The donor egg staff were very professional but very warm as the process went on. The lead nurses on the regular staff were very kind to me and I appreciated it...Dr. Licciardi found the right balance of understanding/sympathy and honesty when I was unsuccessful and couldn't help but cry. He also gave me a chance at IVF with my own eggs after honestly telling me that he would not recommend it, and he had a positive attitude throughout the process. Finally, the nurse staff were very supportive of me during the various processes I went through.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
I partially answered this with the "number or person" question. Dr. Licciardi was very upbeat with my initial assessment and FSH levels, and quickly got me started on testing and polyp removal to make my chances as high as possible (I had never tried to get pregnant and was doing this with donor sperm). When my FSH levels subsequently elevated, he was sympathetic but to the point that I might get lucky with IUI and he would support that for 2 or 3 cycles. I think some women might have taken that as uncaring, but I felt like he was only being honest and not judging me nor did he want to mislead me. When I failed at IUI but my FSH and estrogen had improved I met with him regarding IVF. He was not in favor of it, but said we could try and then he had a positive, supportive attitude throughout that process. When it failed and I cried, saying I felt stupid for trying at my age (I was at that point 44 years old), he told me I shouldn't feel bad at all about that and he seemed quite genuine with his supportive comments. I commented that I had a family member interested in donating eggs and he was very positive about it. Overall, I think he is neither mushy-concerned nor cold about his assessments. He seems genuinely interested in his patients and in helping them. And when I pushed a little to do something he did not recommend, he quickly took my side. This was important because I think being very downbeat about the process or feeling like your doctor is annoyed or unsupportive because you don't agree with him can make it all too hard. I never had that kind of negative experience with him. But he also was honest and "to the point" about the process at each stage, which might seem uncaring to some women. I am not the kind of person who pushes hard to get my way, and I think that had a positive effect on my interactions with him. I do not know if that aspect of my personality may have hurt my chances, such as when I only had 2 follicles with my IVF cycle (at a high level of hormone treatments) and he said we needed to convert the cycle to IUI. I now feel pretty confident he made the right call.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
The patient should expect honesty, but understand he and the clinic are trying to get good numbers. He will recommend what he thinks gives you the best chance of success at having a baby, especially considering most of us have limited resources and usually can't do more than two IVF cycles with our insurance. As a patient, you want to pull out all the stops. I think that dynamic goes on with all the doctors. But I do believe he really believes in his work and wants to help.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi found the right balance of understanding/sympathy and honesty when I was unsuccessful and couldn't help but cry. He also gave me a chance at IVF with my own eggs after honestly telling me that he would not recommend it, and he had a positive attitude throughout the process. Finally, the nurse staff were very supportive of me during the various processes I went through.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
It's been quiet a while and don't remember a lot of details. He recommended IUI cycles with HG injections to time the injections. With IVF he went high on the hormones, which I think was right given my age. He also said with IVF that they won't do retrievals unless there are at least three follicles. I only had two so he recommended I stop the medications and just to HG injection with IUI. With the donor egg cycle, we synchronized our cycles with birth control pills and then went to estrogen pills and progesterone shots daily. I don't know the rest of the protocols for the egg donor.
Describe your experience with your nurse at NYU Langone Fertility Center.
They were very helpful, but also very busy in the mornings. The donor egg staff were very professional but very warm as the process went on. The lead nurses on the regular staff were very kind to me and I appreciated it.
Describe your experience with NYU Langone Fertility Center.
I really like the no appointment, two-hour window in the morning for the blood draws. But sometimes there are problems/back-ups and you never know when you will have one of those mornings when everyone shows up at the same time and you have to wait quite a while. So be prepared to wait and perhaps be late for work if that is where you are going next.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
I don't remember much. I think the first IVF cycle was maybe $10k or $12k before insurance. The frozen embryo cycle was less than $5k. Frozen embryo cost $1,200 plus another $1k annually for storage. IUI was much cheaper
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Since I used a younger donor and told him I couldn't handle having twins, he was very supportive of doing just a single embryo transfer. It worked out great for me.
9
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
1 Egg Freezing
1 Embryo Freezing
Unexplained
European
Income $200K - $499K
Sales Representative
2nd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
The first meeting with him was very personal...He had his own history with infertility that helped him connect
Well oiled machine. First come, first served. Between the hours of 7am-9am, cycled you through. [Nurses were] Very kind but wish that they would call you prior to 12pm- sometimes you had to wait for results until 4/5pm.
How was your experience with James Grifo at NYU Langone Fertility Center?
He was very personable and always was around to schedule a call if we had questions. I do think it's important to always read up and be on top of your own care. My thyroid kept spiking and I felt I needed to be on top of it bec no one else was. This may or may not have contributed to infertility as it wasn't that high (3-4 max), but I had read that fertility doctors did need to see it below 2.5 in order for treatment to be effective. So that's my only complaint... But I truly think he is the best.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Always do your own research and be aware of the right questions to ask.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
The first meeting with him was very personal. He is a big shot doctor and was on the second to have a successful IVF transfer ever so it was nice to see that he was personal as well. He had his own history with infertility that helped him connect
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Very kind but wish that they would call you prior to 12pm- sometimes you had to wait for results until 4/5pm
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Well oiled machine First come first serve between the hours of 7am-9am Cycled you thru
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013, Successful
NPS
9
NPS
9
Age 33
1 IUI
Male Factor
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fino was very nice, took a lot of time with us listening. Seemed very intelligent and knowledgeable. Gave us all our options... Understand that you won't see her every time you come in for visits (and there will be a lot of them). But that she is aware of what's going on and is monitoring everything.
I definitely felt like I was treated as an individual [at NYU Fertility]. I understand how some people think it can feel like a factory when you are getting monitored and during the numerous appointments...Understand that you won't see [Dr. Fino] every time you come in for visits (and there will be a lot of them)... Someone was always available to speak with on the phone whenever I had questions.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
Dr. Fino was very nice, took a lot of time with us listening. Seemed very intelligent and knowledgeable. Gave us all our options.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Understand that you won't see her every time you come in for visits (and there will be a lot of them). But that she is aware of what's going on and is monitoring everything.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
I definitely felt like I was treated as an individual. I understand how some people think it can feel like a factory when you are getting monitored and during the numerous appointments. But I would rather get in and out fast since I had to go some many times. Everyone was always nice and friendly and personable during my many many monitoring appointments. Dr. Fino was very nice and gentle and honest.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Christine)
Someone was always available to speak with on the phone whenever I had questions.
9
Doctor
Elizabeth Fino
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2005 - 2012, Unknown Success
NPS
10
NPS
10
2 IUI
4 IVF
Donor Eggs
Tubal Blockage
Ashkenazi Jewish
Doctor
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. James Grifo] and his staff were personable... knowledgable, straight forward, reliable and honest. He adjusted treatments in response to results. He and the other physicians in the group were well coordinated, so I never felt as if there was a lapse in care if he was out of the office on the day of my visit...
[NYU is] well coordinated...Psychologist who evaluates prior to IVF, etc was excellent. Secretaries are efficient and responsive. One thing I do not like is the new answering system that they have created, although efficient it is impersonal...[nurses are] helpful...I was mistakingly removed from the egg donor list by one of the nurses...I went first thing in the morning. Hours were convenient. Very efficient, was able to always leave clinic and be on time for work. It is a first come first served process so getting there before the doors open is recommended
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is knowledgable, straight forward, reliable and honest. He adjusted treatments in response to results. He and the other physicians in the group were well coordinated, so I never felt as if there was a lapse in care if he was out of the office on the day of my visit.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Perhaps the only thing I would have advised was only doing IUI once and if that failed to go straight to IVF.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
He and his staff were personable
Describe your experience with the nursing staff at NYU Langone Fertility Center.
helpful.
Describe your experience with NYU Langone Fertility Center.
well coordinated. good success rates. Psychologist who evaluates prior to IVF, etc was excellent. Secretaries are efficient and responsive. One thing I do not like is the new answering system that they have created, although efficient it is impersonal
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
I went first thing in the morning. Hours were convenient. Very efficient, was able to always leave clinic and be on time for work. It is a first come first served process so getting there before the doors open is recommended
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
total over the yrs probably over $150K
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I am very happy that they placed 3 embryos at a time. I strongly believe this is the most appropriate option for women who are in their late 30's or older.
What specific things went wrong at NYU Langone Fertility Center?
  • Lost paperwork
Describe the specific things that went wrong at NYU Langone Fertility Center.
I was mistakingly removed from the egg donor list by one of the nurses.
10
Doctor
James Grifo
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2011, 13 Eggs Frozen
NPS
8
NPS
10
Age 39 - 40
2 Egg Freezing (cancer)
Cancer
Ashkenazi Jewish
Income $100K - $199K
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Noyes] is a guru in the field and has special expertise around protecting women like myself who are also undergoing treatment for breast cancer. It was disappointing to me that I only saw Dr. Noyes though at the initial consultation and then at the egg retrievals...Dr. Noyes took a lengthy amount of time with me at my initial consultation...Don't expect warm and fuzzy but a very experienced doctor who will get you good results..She explained things very clearly and took time with me as I was overwhelmed by the whole process.
The clinic [NYU - 1st Ave] gets good results which is the most important thing. However, it does feel like a factory with so many people going in and out of the clinic and meeting different doctors and different nurses each time you visit the clinic...The clinic was open between 7am and 9am which made it very convenient with work. For the most part, the wait was about 15 minutes. The clinic ran fairly smoothly...I did not have a care coordinator but Wana was very involved in my care. She was helpful at instructing me about how to do the injections. Also, she assisted me when I ran out of medicine and needed to expedite orders the pharmacy.
How was your experience with Nicole Noyes at NYU Langone Fertility Center?
She is a guru in the field and has special expertise around protecting women like myself who are also undergoing treatment for breast cancer. It was disappointing to me that I only saw Dr. Noyes though at the initial consultation and then at the egg retrievals.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?
Don't expect warm and fuzzy but a very experienced doctor who will get you good results.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?
Dr. Noyes took a lengthy amount of time with me at my initial consultation. She explained things very clearly and took time with me as I was overwhelmed by the whole process.
Describe the protocols Nicole Noyes used in your cycles at NYU Langone Fertility Center and their degree of success.
I do not remember the entire regiment of medicine I took but I did take the follicle stimulating hormone Gonal F my first round and then switched to a different stimulating medicine the second round in an effort to produce more eggs; although, I produced about the same amount. I was also on Femara to protect me as I had hormone related breast cancer.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Wana)
I did not have a care coordinator but Wana was very involved in my care. She was helpful at instructing me about how to do the injections. Also, she assisted me when I ran out of medicine and needed to expedite orders the pharmacy.
Describe your experience with NYU Langone Fertility Center.
The clinic gets good results which is the most important thing. However, it does feel like a factory with so many people going in and out of the clinic and meeting different doctors and different nurses each time you visit the clinic.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
The clinic was open between 7am and 9am which made it very convenient with work. For the most part, the wait was about 15 minutes. The clinic ran fairly smoothly.
Describe the costs associated with your care under Nicole Noyes at NYU Langone Fertility Center.
I received financial assistance from Live Strong so each cycle was discounted. My cost per cycle was $6750.
8
Doctor
Nicole Noyes
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Compassion
4 of 5
Adaptability
2 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5