NYU Langone Fertility Center

2017, Successful

Age 35

1 IUI

Anovulation

Male Factor

PCOS

East Asian

Income $200K - $499K

Operations

Only Doc Seen

Strongly Recommends

Successful

Review of

Be prepared to work with her team more than her [Dr. Hodes-Wertz]...I came to Dr. Hodes-Wertz with PCOS. I was not ovulating and my parter had sub-optimal sperm. I was put on a dosage of Letrozole. The first dosage wasn't enough, but an increased dosage got me ovulating. We were able to use a washed sample of my partner's sperm to do IUI. The whole process was very quick and efficient - only 3.5 weeks from my first visit with Dr. Hodes until the IUI. The IUI was successful and I am now 7 weeks pregnant with twins!

They [NYU] are incredibly efficient and very good at communicating. Even though there are a lot of appointments (bloodwork, ultrasounds, etc.) they get you in and out quickly and you get your results in a very timely manner. You might feel like a number at times, but they are efficient and they successfully got me pregnant...I was seen in 2 different offices. The smaller west side office on W 52nd Street was wonderful. The team is small and very friendly. When I called or came in to the office they knew exactly who I was. I also had to go to the main NYU Fertility center on 1st Ave for blood work and ultrasounds. At the main facility I was just a number. They are incredibly efficient and move people through quickly, but it means that each time I saw different people and to them I was just a name on a piece of paper.

How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?

I only saw Dr. Hodes-Wertz 3 times during my treatment, but found her to be very informative with good bedside manner. After our first meeting with her we felt very confident that she knew what she was doing and we were in good hands.

What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?

Be prepared to work with her team more than her.

During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?

I was seen in 2 different offices. The smaller west side office on W 52nd Street was wonderful. The team is small and very friendly. When I called or came in to the office they knew exactly who I was. I also had to go to the main NYU Fertility center on 1st Ave for blood work and ultrasounds. At the main facility I was just a number. They are incredibly efficient and move people through quickly, but it means that each time I saw different people and to them I was just a name on a piece of paper.

Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.

I came to Dr. Hodes-Wertz with PCOS. I was not ovulating and my parter had sub-optimal sperm. I was put on a dosage of Letrozole. The first dosage wasn't enough, but an increased dosage got me ovulating. We were able to use a washed sample of my partner's sperm to do IUI. The whole process was very quick and efficient - only 3.5 weeks from my first visit with Dr. Hodes until the IUI. The IUI was successful and I am now 7 weeks pregnant with twins!

Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Andrea )

The NYU Fertility Center nursing staff is amazing. After each visit I received a follow up call within 24 hours with test results and instructions on next steps. They were all very warm, informative, and efficient over the phone. I talked to nurses more regularly than seeing them.

Describe your experience with NYU Langone Fertility Center.

They are incredibly efficient and very good at communicating. Even though there are a lot of appointments (bloodwork, ultrasounds, etc.) they get you in and out quickly and you get your results in a very timely manner. You might feel like a number at times, but they are efficient and they successfully got me pregnant.

Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.

Dr. Hodes-Wertz accepted my insurance so I had minimal out of pocket costs. Most of my co-pays were for bloodwork and tests.

Doctor

Brooke Hodes-Wertz

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2017, Unknown Success

Age 32

1 IVF

1 Embryo Freezing

Male Factor

European

Income $200K - $499K

Investor

Only Doc Seen

Doesn't Recommend

Neutral

Success w/ Doc Not sure

Review of

When I spoke directly with Doctor Fino (after my first cycle ended and I received my PGS results), I found her to be helpful, understanding and willing to go into as much detail as I needed...I found it difficult to get in touch with Doctor Fino without scheduling a call a week out...My interaction with her was limited other than determining a plan of action pre- and post-cycle. I never doubted her abilities, but did not have direct contact with her during the course of treatment to explain why certain decisions around timing and hormone levels were being made.

[NYU runs] Like a factory; limited interaction with doctors. Not for those who need their hand held. However, well oiled machine that seems to be working well...Rarely had the same one [nurse] twice; however, all were kind and intelligent. Always received a call back promptly from a nurse when I left a voicemail with the clinic...[monitoring appts] 7-9am. If you get there early, you should be seen within 15-30 minutes. Restrictive hours, though....$15.5k for cycle with PGS, $3k for meds and $5k for PGS

How was your experience with Elizabeth Fino at NYU Langone Fertility Center?

My interaction with her was limited other than determining a plan of action pre- and post-cycle. I never doubted her abilities, but did not have direct contact with her during the course of treatment to explain why certain decisions around timing and hormone levels were being made.

What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?

Understand that you will not see her directly or be able to access her directly during cycles, but rest assured that the clinic is a well oiled machine.

During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?

When I spoke directly with Doctor Fino (after my first cycle ended and I received my PGS results), I found her to be helpful, understanding and willing to go into as much detail as I needed. I felt more like a number during the cycle itself, going into the clinic and seeing a different doctor each time and receiving a call from a different nurse each time. I found it difficult to get in touch with Doctor Fino without scheduling a call a week out.

Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.

First time was typically 300 Follistim and 150 Menapur. For this current cycle, starting an estrogen patch a week before beginning injections to stabilize my estrogen levels and hopefully generate eggs that are more consistent (14 eggs retrieved last time, but many were too mature or too young).

Describe your experience with the nursing staff at NYU Langone Fertility Center.

Rarely had the same one twice; however, all were kind and intelligent. Always received a call back promptly from a nurse when I left a voicemail with the clinic.

Describe your experience with NYU Langone Fertility Center.

Like a factory; limited interaction with doctors. Not for those who need their hand held. However, well oiled machine that seems to be working well.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

7-9am. If you get there early, you should be seen within 15-30 minutes. Restrictive hours, though.

Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.

$15.5k for cycle with PGS, $3k for meds and $5k for PGS

Describe Elizabeth Fino's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

Strongly encouraged to do single.

Doctor

Elizabeth Fino

Humanity

Communication

Frequency Seen

Trustworthiness

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2016 - 2017, Successful

Age 37 - 38

3 IUI

1 IVF

Diminished Ovarian Reserve

European

Income $200K - $499K

Marketer or PR

Only Doc Seen

Strongly Recommends

Neutral

Successful

Review of

She's [Dr. Brooke Hodes-Wertz] the right doctor for me. She's just the right mix of facts and optimism. I didn't see her often, though, and sometimes I didn't know what the next step in the process was. (Though in her defense things didn't go according to plan)...We did 3 rounds of IUI with clomid that were unsuccessful. Then we moved on the IVF with Follistim, Cetrotide, Menapur, and Ovudrel. With our AMH and stats, we were expected to produce 0-1 embryos per cycle. We got 5, and 3 were normal post PGS. So we only had to do one round.

Ugly, inconvenient offices. Billing is on top of things when they want your money but not so much when you have questions or need a refund. The monitoring works like clockwork... I liked the nurses who did my monitoring. They were great. The nurses during and after egg retrieval were horrible...She's [Dr. Brooke Hodes-Wertz] the right doctor for me. She's just the right mix of facts and optimism. I didn't see her often, though, and sometimes I didn't know what the next step in the process was. (Though in her defense things didn't go according to plan)...We did 3 rounds of IUI with clomid that were unsuccessful. Then we moved on the IVF with Follistim, Cetrotide, Menapur, and Ovudrel. With our AMH and stats, we were expected to produce 0-1 embryos per cycle. We got 5, and 3 were normal post PGS. So we only had to do one round.

How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?

She's the right doctor for me. She's just the right mix of facts and optimism. I didn't see her often, though, and sometimes I didn't know what the next step in the process was. (Though in her defense things didn't go according to plan).

What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?

Be proactive. If you want to see her or talk to her, make the appointment. If you have questions, ask.

During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?

She's very straight forward. My situation wasn't great but she wasn't overly apologetic about it - she told me the facts and gave me a plan. It helped keep me hopeful and not focused on my bad stats.

Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.

We did 3 rounds of IUI with clomid that were unsuccessful. Then we moved on the IVF with Follistim, Cetrotide, Menapur, and Ovudrel. With our AMH and stats, we were expected to produce 0-1 embryos per cycle. We got 5, and 3 were normal post PGS. So we only had to do one round.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

I liked the nurses who did my monitoring. They were great. The nurses during and after egg retrieval were horrible.

Describe your experience with NYU Langone Fertility Center.

Ugly, inconvenient offices. Billing is on top of things when they want your money but not so much when you have questions or need a refund. The monitoring works like clockwork.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Pretty efficient. No complaints except that all the monitoring is annoying.

Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.

I have excellent insurance so all we paid for was the PGS testing and the cost to biopsy in addition to th cryo fees to freeze the blastocysts

Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

Haven't done that yet. But we'll only do 1.

Doctor

Brooke Hodes-Wertz

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2016 - 2017, Successful

Age 34 - 35

2 IVF

Unexplained

European

Income $100K - $199K

1st of 2 Docs

1 IUI With Other Docs

1 IVF With Other Docs

Strongly Recommends

Successful

Review of

I used clomid to stimulate egg production, estrogen and progesterone shots for my IVF cycles [with Dr. Kara Goldman]. They all produced a good amount of eggs and we transferred 4 under her care...policy was to transfer one single embryo...was knowledgeable, kind and always professional...knew all the details of our file/case. She had confidence in our ability to become pregnant, she was always positive and looking for new methods or tweaks to our plan. She performed almost all of my treatments, including surgery for an ectopic pregnancy.

Morning monitoring [at NYU] took place from 7am-9am. Could be seen before work. There were a lot of women waiting but it was organized...clinic's policy was to transfer one single embryo...Strengths: highly efficient and organized, flexible with changing protocol if necessary, offering a selection of pharmacies to get meds. Always clean and professional. Weakness: fast paced office with time for shorter conversations only. They want to get you in an out (this is also a strength depending on your point of view.)

How was your experience with Kara Goldman at NYU Langone Fertility Center?

Dr. Goldman knew all the details of our file/case. She had confidence in our ability to become pregnant, she was always positive and looking for new methods or tweaks to our plan. She performed almost all of my treatments, including surgery for an ectopic pregnancy.

What's one piece of advice would you give a prospective patient of Kara Goldman at NYU Langone Fertility Center?

Give Dr. Goldman all details of your situation from financial to medical to personal.

During treatment, were you treated like a number or a human with Kara Goldman at NYU Langone Fertility Center?

Dr. Goldman was knowledgeable, kind and always professional.

Describe the protocols Kara Goldman used in your cycles at NYU Langone Fertility Center and their degree of success.

I used clomid to stimulate egg production, estrogen and progesterone shots for my IVF cycles. They all produced a good amount of eggs and we transferred 4 under her care.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

It was a rotating staff but everyone I spoke with knew all the details and protocols for our procedures.

Describe your experience with NYU Langone Fertility Center.

Strengths: highly efficient and organized, flexible with changing protocol if necessary, offering a selection of pharmacies to get meds. Always clean and professional. Weakness: fast paced office with time for shorter conversations only. They want to get you in an out (this is also a strength depending on your point of view.)

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Morning monitoring took place from 7am-9am. Could be seen before work. There were a lot of women waiting but it was organized.

Describe the costs associated with your care under Kara Goldman at NYU Langone Fertility Center.

$17,000 from start to finish including ICSI + meds. $4000 for embryo transfer.

Describe Kara Goldman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

Dr. Goldman and our clinic's policy was to transfer one single embryo.

Doctor

Kara Goldman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2017, Successful

Age 39 - 41

2 IVF

Poor Egg Quality

Unexplained

European

Income $100K - $199K

1st of 2 Docs

2 IUI With Other Docs

1 IVF With Other Docs

Strongly Recommends

Successful

Review of

Dr Grifo is a very straight forward, compassionate and efficient doctor. He is open to questions, and will explain the procedures. He doesn't waist time but will leave you time to process your options and the emotional components involved...I had 2 retrievals, 2 transfers and I now have 2 children...thanks doctor Grifo for his eSET approach to keep a safe pregnancy but also a gentle "fourth trimester".

The [NYU Langone Fertility] center felt exactly the contrary of an industry. I often saw doctor Grifo, all the doctors and nurses knew me, knew my name and my fertility journey, and all were very helpful and compassionate...The clinic is clean, friendly and comfortable. The organization is well functioning. It is easy to access in Manhattan and part of a major hospital (NYU). The billing department could be their weakness.

How was your experience with James Grifo at NYU Langone Fertility Center?

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

To do the embryo screening (PGD/PGS).

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

The center felt exactly the contrary of an industry. I often saw doctor Grifo, all the doctors and nurses knew me, knew my name and my fertility journey, and all were very helpful and compassionate.

Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.

IVF, day 5 embryo PGD/PGS and transfer of a frozen single embryo. For each retrieval (11 eggs at 38 years old and 14 eggs at 40 years old) there was each time only 1 chromosomally normal embryo. I had 2 retrievals, 2 transfers and I now have 2 children.

Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Maribel Feliciano)

The coordinator and nurses were really good. The follow-up during the treatment was excellent, and I never felt I didn't know what I was doing or supposed to do. All instructions were very clear and nurses were easy to reach.

Describe your experience with NYU Langone Fertility Center.

The clinic is clean, friendly and comfortable. The organization is well functioning. It is easy to access in Manhattan and part of a major hospital (NYU). The billing department could be their weakness.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

It was an efficient well oiled system. Monitoring was in the morning between 7am and 9am and the wait was short.

Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.

All was covered by my insurance. PGD/PGS was around $4000

Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

I agree and thanks doctor Grifo for his eSET approach to keep a safe pregnancy but also a gentle "fourth trimester".

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2017, Successful

Age 40

1 IVF

Diminished Ovarian Reserve

European

Income $500K

Marketer or PR

2nd of 2 Docs

1 IVF With Other Docs

Strongly Recommends

Successful

Review of

Dr Fino is kind and compassionate, she has been very reassuring throughout the entire process. She is very smart and good at explaining the medical information so we could understand. She did not rush us in our initial meeting. We had an interesting scenario where we were forced into fertility preservation because of a newly diagnosed cancer, on top of our infertility struggle.... Menopur + Gonal F, trigger was Ovridel and Lupron

Sometimes feels a bit overwhelming when you walk in and see a large waiting room filled with people [at NYU]. But it moves smoothly and they're prompt to see you, call w bloodwork/medication info and they make everything as easy as possible.... It's a big place and initially you can feel like you could get lost in the shuffle. But they all have a smile on their faces, they are happy to see you, answer your questions and are kind & loving during the monitoring process and retrieval.

How was your experience with Elizabeth Fino at NYU Langone Fertility Center?

Dr Fino is knowledgable and kind. She is realistic but also supportive and encouraging during a time that can feel hopeless and frustrating. She wants what's best for you and you can feel that she is completely behind you.

What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?

To ask a lot of questions because she will answer you honestly, not sugar coating, but also not making you feel helpless.

During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?

Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.

Menopur + Gonal F, trigger was Ovridel and Lupron

Describe your experience with the nursing staff at NYU Langone Fertility Center.

They are extremely kind...it's a big place and initially you can feel like you could get lost in the shuffle. But they all have a smile on their faces, they are happy to see you, answer your questions and are kind & loving during the monitoring process and retrieval.

Describe your experience with NYU Langone Fertility Center.

Sometimes feels a bit overwhelming when you walk in and see a large waiting room filled with people. But it moves smoothly and they're prompt to see you, call w bloodwork/medication info and they make everything as easy as possible.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Rather efficient...not terrible waiting times, to be expected.

Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.

I have UHC/Progyny insurance and it's amazing.

Doctor

Elizabeth Fino

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2017, Successful

Age 37

3 IVF

3 Egg Freezing

3 Embryo Freezing

Diminished Ovarian Reserve

Ashkenazi Jewish

Income $200K - $499K

Sales Representative

Only Doc Seen

Strongly Recommends

Successful

Review of

I thought Kara Goldman did a great job. she was forth coming and explained everything in full detail. she would explains things multiple times if needed. she always seemed to care about her job and the patient...Kara Goldman had amazing bed side manor. she would explain why things were happening, give us her professional opinion, and offer us our options. she remembered who we were every time we came in and provided us with a safe environment.

i felt more like a number at the clinic [NYU -] than a patient. the staff was sweet but you felt like they were trying to get everyone in and out in a timely manor. they would call your name, take your blood, get examined by the dr on call and you would be out before you blinked an eye...all the nurses were very kind....Kara Goldman had amazing bed side manor. she would explain why things were happening, give us her professional opinion

How was your experience with Kara Goldman at NYU Langone Fertility Center?

What's one piece of advice would you give a prospective patient of Kara Goldman at NYU Langone Fertility Center?

trust her

During treatment, were you treated like a number or a human with Kara Goldman at NYU Langone Fertility Center?

Kara Goldman had amazing bed side manor. she would explain why things were happening, give us her professional opinion, and offer us our options. she remembered who we were every time we came in and provided us with a safe environment.

Describe the protocols Kara Goldman used in your cycles at NYU Langone Fertility Center and their degree of success.

not everything goes as planned. i needed to adjust the hormones and trust that Dr Goldman was tweaking the medications in order to get better results each time. i had to take a month off between the 2nd and 3rd retrieval.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

all the nurses were very kind.

Describe your experience with NYU Langone Fertility Center.

i felt more like a number at the clinic than a patient. the staff was sweet but you felt like they were trying to get everyone in and out in a timely manor. they would call your name, take your blood, get examined by the dr on call and you would be out before you blinked an eye.

Describe the costs associated with your care under Kara Goldman at NYU Langone Fertility Center.

all in i spent around $85,000 -$90,000 including medication and acupuncture

Describe Kara Goldman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

i didnt want multiples and Dr Goldman felt that transferring one embryo was more safe than transferring 2

Doctor

Kara Goldman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2017, Unknown Success

Age 38 - 40

1 IUI

Diminished Ovarian Reserve

European

Income $200K - $499K

Marketer or PR

Only Doc Seen

Donor Eggs With Other Docs

Doesn't Recommend

Neutral

Success w/ Doc Not sure

Review of

Dr. Licciardi was recommended to us by my OB/GYN. He was very sympathetic to our specific challenges, and at first I felt in great hands. But after many months of poor results, I never felt like he went above and beyond for us, or was willing to try new, different, or outside-of-the-box ideas/treatments...He's been doing this a long time and has loads of experience, but if I was to do this all again, I'd have pushed for more aggressive treatment -- or recommendation on alternate measures (donor, GC, etc.).

NYU was a pretty seamless, easy operation for me. The doctors were reachable, monitoring easy... even billing was pretty straight-forward. What I didn't like was the very safe approach, and the wait for ultrasounds....The nurses were responsive when called -- always returned phone calls and gave directions clearly. During morning monitoring were pretty aloof, but did the job and got patients in and out of bloodwork quickly. Ultrasounds took quite a bit longer (I'm sure that was more about the doctors than the nurses).

How was your experience with Frederick Licciardi at NYU Langone Fertility Center?

What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?

He's been doing this a long time and has loads of experience, but if I was to do this all again, I'd have pushed for more aggressive treatment -- or recommendation on alternate measures (donor, GC, etc.).

Describe your experience with the nursing staff at NYU Langone Fertility Center.

The nurses were responsive when called -- always returned phone calls and gave directions clearly. During morning monitoring were pretty aloof, but did the job and got patients in and out of bloodwork quickly. Ultrasounds took quite a bit longer (I'm sure that was more about the doctors than the nurses).

Describe your experience with NYU Langone Fertility Center.

Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

To my knowledge at NYU, they will not transfer multiple embryos. In my case, we never got that far.

Doctor

Frederick Licciardi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2016 - 2017, Unsuccessful

Age 40 - 41

2 IUI

3 IVF

Diminished Ovarian Reserve

Male Factor

Poor Egg Quality

South Asian

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Neutral

Unsuccessful

Review of

She [Dr. Hodes-Werz] is very knowledgeable, adjusted my treatments when one is not working, and honest with the results and prognosis. When I got results that I didn't want to see, she is compassionate, warm and has suggestions for the next round...The first IVF was antagonist protocol good for older women. She used minimum amount of medications...she is honest and compassionate. She returns calls or have her secretary call when busy.

The clinic [NYU - W 52nd] can feel like a factory and you're just a number... but all the nurses handled their jobs well. All are very competent. A particular nurse, Imelda, is very kind, compassionate and caring...Monitoring is 7-9 am. I go early so I'm in and out in 20 minutes....Everything was covered by my insurance except PGS....She [Dr. Hodes-Wertz] is very knowledgeable, adjusted my treatments when one is not working, and honest with the results and prognosis.

How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?

She is very knowledgeable, adjusted my treatments when one is not working, and honest with the results and prognosis. When I got results that I didn't want to see, she is compassionate, warm and has suggestions for the next round.

What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?

Trust her clinical judgment and expertise.

During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?

She is honest and compassionate. She returns calls or have her secretary call when busy.

Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.

The first IVF was antagonist protocol good for older women. She used minimum amount of medications. The second IVF was also antagonist with increased medications to increase the amount of eggs. However, I had the same results. The third IVF was microdose lupron and had increased amount of eggs and embryos. I chose to do PGS, but sadly, all embryos were abnormal.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

The clinic is very busy, but all the nurses handled their jobs well. All are very competent. A particular nurse, Imelda, is very kind, compassionate and caring.

Describe your experience with NYU Langone Fertility Center.

The clinic can feel like a factory and you're just a number.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Monitoring is 7-9 am. I go early so I'm in and out in 20 minutes.

Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.

Everything was covered by my insurance except PGS.

Describe Brooke Hodes-Wertz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

She prefers eSET but I never reached transfer so it was never discussed in detail.

Doctor

Brooke Hodes-Wertz

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Nicole Noyes NYU Langone Fertility Center

2006 - 2017, Successful

Age 40 - 51

2 Egg Freezing

Donor Eggs

Diminished Ovarian Reserve

Ashkenazi Jewish

Income $50K - $99K

Only Doc Seen

IVF With Other Docs

Doesn't Recommend

Neutral

Successful

Review of

I have a long-standing relationship with Dr. Noyes and she treats me like an old friend. She has shown that she cares about me and my outcomes...Dr. Noyes is a skilled and experienced clinician. I have personally had only good experiences as her patient. I have referred several other people to her and they did not have as positive experiences as I did.

This clinic [NYU] has a lot of experience and has worked with many, many clients so they have well developed protocols. Sometimes; however, because they do the treatments so often it becomes routine and they miss things that they should notice that do not exactly fit into their routine...Dr. Noyes is a skilled and experienced clinician. I have personally had only good experiences as her patient. I have referred several other people to her and they did not have as positive experiences as I did.

How was your experience with Nicole Noyes at NYU Langone Fertility Center?

Dr. Noyes is a skilled and experienced clinician. I have personally had only good experiences as her patient. I have referred several other people to her and they did not have as positive experiences as I did.

What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?

To be personally on top of her own treatment cycle and insist on getting explanations if she notices any discrepencies or if something seems wrong.

During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?

I have a long-standing relationship with Dr. Noyes and she treats me like an old friend. She has shown that she cares about me and my outcomes.

Describe your experience with your nurse at NYU Langone Fertility Center.

She was always pleasant and clear in her communication.

Describe your experience with NYU Langone Fertility Center.

This clinic has a lot of experience and has worked with many, many clients so they have well developed protocols. Sometimes; however, because they do the treatments so often it becomes routine and they miss things that they should notice that do not exactly fit into their routine.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Monitoring was done in the mornings and the wait times varied at different points.

Describe Nicole Noyes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

I didn't feel that there was a definitive approach being recommended and I got some confusing advice when it came time for my embryo transfer. I also didn't feel that it was discussed fully and properly in advance.

Doctor

Nicole Noyes

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Nicole Noyes NYU Langone Fertility Center

2017, Unknown Success

Age 31

1 IVF

Ashkenazi Jewish

Middle Eastern

Income $100K - $199K

Consultant

2nd of 2 Docs

3 IVF With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Dr Grifo really gives you the time and attention and has a great demeanor, but it is tough to get an appointment and get him on the phone sometimes because he is so in-demand...He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.

The one weakness is there is no one nurse assigned to your case [at NYU] to followup with you. Every day a different nurse called. That being said, they were all warm and knowledgeable and always willing to help answer any questions. I never felt like I was falling through the cracks...[ The monitoring appointments are] Quick and efficient...Dr. Grifo is extremely patient and compassionate.He is also extremely knowledgeable and I highly recommend him. He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.

How was your experience with James Grifo at NYU Langone Fertility Center?

Dr. Grifo is extremely patient and compassionate.He is also extremely knowledgeable and I highly recommend him. He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

Trust him and know you are in good hands

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

Dr Grifo really gives you the time and attention and has a great demeanor, but it is tough to get an appointment and get him on the phone sometimes because he is so in-demand.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

Friendly and efficient!

Describe your experience with NYU Langone Fertility Center.

The one weakness is there is no one nurse assigned to your case to followup with you. Every day a different nurse called. That being said, they were all warm and knowledgeable and always willing to help answer any questions. I never felt like I was falling through the cracks

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Quick and efficient

Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

Dr. Grifo is a strong supporter of PGS and single embryo transfer

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Compassion

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2016 - 2017, Successful

Age 43 - 44

1 IUI

European

Income $50K - $99K

Consultant

Only Doc Seen

Donor Sperm

Strongly Recommends

Successful

Review of

She [Dr. Brooke Hodes-Wertz] came recommended by friends and I would certainly recommend her - she's professional and treats patients accordingly. She was available when needed and her staff are great also. she explained things well in a very confusing field...She is very friendly and has a caring manner...Do some reading ahead of time and have a list of questions ready. You get overwhelmed once your in there...her nurses are excellent..

Its [NYU] clean and efficient - reception staff are great and they make you feel comfortable...She [Dr. Brooke Hodes-Wertz] is very friendly and has a caring manner - her nurses are excellent...[treatment costs] It was all out of pocket...She [Dr. Brooke Hodes-Wertz] came recommended by friends and I would certainly recommend her - she's professional and treats patients accordingly. She was available when needed and her staff are great also. she explained things well in a very confusing field...

How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?

She came recommended by friends and I would certainly recommend her - she's professional and treats patients accordingly. She was available when needed and her staff are great also. she explained things well in a very confusing field.

What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?

Do some reading ahead of time and have a list of questions ready. You get overwhelmed once your in there with the doctor

During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?

She is very friendly and has a caring manner - her nurses are excellent

Describe your experience with NYU Langone Fertility Center.

Its clean and efficient - reception staff are great and they make you feel comfortable

Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.

It was all out of pocket

Doctor

Brooke Hodes-Wertz

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2016, Successful

Age 37 - 39

1 IVF

Diminished Ovarian Reserve

Poor Egg Quality

Tubal Blockage

Uterine Fibroids

South Asian

Income $500K

Sales Representative

Only Doc Seen

Egg Freezing With Other Docs

Strongly Recommends

Successful

Review of

I did do an endometrial scratch and we did do PGS [with Dr. Grifo]...Dr. Grifo's strengths: his success rate, his expertise, his compassion. The only weakness is that it's hard to get in touch with him directly and sometimes his assistant does not respond for a few days...Dr. Grifo was immediately empathetic, but realistic. He does not have the "God" complex that I found other IVF doctors had. He is incredibly knowledgeable and compassionate. HIs staff was very professional as well.

The nursing staff [at NYU] was very efficient and compassionate. My only complaint is there is no direct phone number to reach them at, you always have to leave a message and they will call you back... I found the monitoring hours (early morning) totally manageable. Weekends were more crowded, but sometimes I was seen right away...To check in during morning monitoring hours, you check in at a computer. I actually like this set-up, but some people think its impersonal. I did not mind and actually thought it was quite efficient.

How was your experience with James Grifo at NYU Langone Fertility Center?

Dr. Grifo's strengths: his success rate, his expertise, his compassion. The only weakness is that it's hard to get in touch with him directly and sometimes his assistant does not respond for a few days.

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

Ask as many questions as you need to. Tell him how important it is for you that HE himself monitors your daily appointments. Listen to his advice, whether good or bad. He does not say things just to be nice, if he thinks you are progressively positiviely, you are!

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

When my husband and I met with Dr. Grifo, we had been trying to conceive for over 2 years. We had had several miscarriages, ectopic pregnancies, and failed FETs. We were completely heartbroken and full of despair. Dr. Grifo was immediately empathetic, but realistic. He does not have the "God" complex that I found other IVF doctors had. He is incredibly knowledgeable and compassionate. HIs staff was very professional as well.

Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.

I cannot recall the medications I took, but I did do an endometrial scratch and we did do PGS.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

The nursing staff was very efficient and compassionate. My only complaint is there is no direct phone number to reach them at, you always have to leave a message and they will call you back.

Describe your experience with NYU Langone Fertility Center.

To check in during morning monitoring hours, you check in at a computer. I actually like this set-up, but some people think its impersonal. I did not mind and actually thought it was quite efficient.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

My job and home schedule is flexible. I found the monitoring hours (early morning) totally manageable. Weekends were more crowded, but sometimes I was seen right away. I was fine with it.

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2016, Successful

Age 32

2 IVF

Diminished Ovarian Reserve

Tubal Blockage

Ashkenazi Jewish

Income $200K - $499K

Lawyer

2nd of 2 Docs

Strongly Recommends

Successful

Review of

Throughout the course of my treatment, Dr. Hodes continued to communicate with me throughout the course of my treatment. After our first IVF cycle failed, she took the time to speak with us about what happened and how we would adjust our plan for the next cycle. I felt like she truly cared about me as a person...Dr. Hodes was by my side during the lowest point of my life, and I don't know how I would have gotten through that time without her. She was honest with the chances of success, but she never wavered in her commitment to my case. I was not an "easy" case and the odds for success were not in my favor, but I felt safe and cared for in Dr. Hodes' care. She always took the time to explain things to me and answer all of my questions...

NYU is a large clinic, and I know that many people feel like they're just a number. My attitude is the clinic is large for a reason - it's one of the best clinics in the area, perhaps the country. I typically visited the 52nd St location, which is much smaller, and I was able to get to know the staff there. When I visited the main location on 1st Ave, it was definitely busy, but it's run like a well-oiled machine...

How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?

Dr. Hodes was by my side during the lowest point of my life, and I don't know how I would have gotten through that time without her. She was honest with the chances of success, but she never wavered in her commitment to my case. I was not an "easy" case and the odds for success were not in my favor, but I felt safe and cared for in Dr. Hodes' care. She always took the time to explain things to me and answer all of my questions.

What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?

I would caution prospective patients not to be turned off my the fact tha tDr. Hodes is not as I experienced as some of the other REs at NYU. It is true that she has not been practicing for decades, but what she lacks in experience, she makes up for in knowledge, compassion, and commitment to her patients. I never questioned that I was in extremely capable hands.

During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?

Dr. Hodes had to delivery very bad news to me, but she did so in the kindest, most professional manner. Despite the bad news and possibly poor prognosis, she came up with a treatment plan that accounted for my unique circumstances. Throughout the course of my treatment, Dr. Hodes continued to communicate with me throughout the course of my treatment. After our first IVF cycle failed, she took the time to speak with us about what happened and how we would adjust our plan for the next cycle. I felt like she truly cared about me as a person.

Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.

Diagnosis: diminished ovarian reserve plus both tubes removed 1st cycle: Agonist (300 Gonal F, 150 Menopur + Cetrotide) - 7 eggs retrieved, 2 mature, 0 fertilized 2nd cycle: Agonist (300 Gonal F, 300 Menopur+ Clomid + Cetrotide) + ICSI - 5 eggs retrieved, 4 mature, 3 fertilized, 2 transferred on day 5 - resulted in singleton pregnancy

Describe your experience with the nursing staff at NYU Langone Fertility Center.

I did not really get to know any one nurse particularly well. NYU is a large practice so there are many nurses on staff. I communicated with many nurses, and I found just about all of them to be compassionate and knowledgeable.

Describe your experience with NYU Langone Fertility Center.

Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.

Insurance covered almost everything for me (most of medication cost plus $25K lifetime max for treatment). I think a single IVF cycle runs about $12,500 (plus additional costs - e.g., ICSI, biopsy for PGS).

Doctor

Brooke Hodes-Wertz

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2016, Successful

Age 38

1 IVF

Male Factor

European

Ashkenazi Jewish

Income $100K - $199K

Marketer or PR

Only Doc Seen

Strongly Recommends

Successful

Review of

I reacted strongly to the meds [with Dr. Frederick Licciardi] and needed to be seen daily for monitoring and given the antagonist drugs fairly soon in my cycle (I believe it was Ganirelix)...expect him to be straightforward with you...Dr. Licciardi treated us like humans, but we only met with him once and only spoke on the phone a few times regarding results after that.

A round of IVF [at NYC] was $18,500. Since we had a lot of embryos and did PGS testing and an FET, that added on about $10k more in cost...The clinic treats you a little like a number – which was to be expected at a large clinic like that...The nursing staff was proficient and experienced. They did not seem particularly compassionate or personal. More just about business and trying to be efficient, which was ok with me, because there were a lot of people to get through in the mornings. It would have been nice if they'd introduced themselves when they called your name or drew your blood.

How was your experience with Frederick Licciardi at NYU Langone Fertility Center?

We found Dr. Licciardi to be smart, experienced and to the point. I would recommend him without hesitation, but perhaps not to someone who wants a doctor to be extremely warm and compassionate and hold their hand throughout the process. I wouldn't say that Dr. L was NOT warm or compassionate, but I also wouldn't call him a warm & fuzzy doctor. That was not important to us – we only wanted a doctor who was very experienced with a track record of success – so we were very happy with him.

What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?

Ask blunt questions and expect him to be straightforward with you.

During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?

Dr. Licciardi treated us like humans, but we only met with him once and only spoke on the phone a few times regarding results after that. The clinic treats you a little like a number – which was to be expected at a large clinic like that, so it did not bother me.

Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.

I don't remember specific medications or dosages. We stared the regular way (I believe I had a gonal F pen), but I reacted strongly to the meds and needed to be seen daily for monitoring and given the antagonist drugs fairly soon in my cycle (I believe it was Ganirelix).

Describe your experience with the nursing staff at NYU Langone Fertility Center.

The nursing staff was proficient and experienced. They did not seem particularly compassionate or personal. More just about business and trying to be efficient, which was ok with me, because there were a lot of people to get through in the mornings. It would have been nice if they'd introduced themselves when they called your name or drew your blood.

Describe your experience with NYU Langone Fertility Center.

NYU is a world-class facility. I personally don't care if it feels like a farm or you're treated as a number – they have a lot of people to get through, and all I care about is that they're effective and successful, which they are. I would recommend anyone to NYU.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

There were a lot of people, but it ran like a well-oiled machine. You could go anytime between 7 and 9am, which was nice for some flexibility, but the later you got there, the longer the wait would be. If you arrived during the first half hour, there was basically no wait.

Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.

A round of IVF was $18,500. Since we had a lot of embryos and did PGS testing and an FET, that added on about $10k more in cost.

Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

The NYU practice strongly recommends a single transfer, especially with PGS embryos. You would have to override their recommendation to transfer multiple embryos.

Doctor

Frederick Licciardi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2016, Unknown Success

Age 40 - 41

1 Fertility Medications

Uterine Fibroids

Recurrent Pregnancy Loss

Ashkenazi Jewish

Income $200K - $499K

2nd of 2 Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Dr. Berkley on the other hand was compassionate and thorough. Spent almost an hour chatting with me about all of my options and recommended that we explore several less invasive (and less expensive) options first....He ordered tests that were needs and did In face uncover some medical issues I didn't even know about - specially scars tissue in uterus from a D&C. I would recommend him to everyone.

The [NYU Fertility] location is a bit of a pain - all the way on 1st Ave - but otherwise great. A large waiting room that is usually pretty empty. The staff is lovely and it's all well organized. Because it is part of NYU all the outside testing and procedures are done within a few blocks and there is no added time to schedule things, get test back, etc.

How was your experience with Alan Berkeley at NYU Langone Fertility Center?

I really like Dr. Berkley. I had seem Dr. Stein at RMA before and found him to be on the cold side and he jumped right to IVF as my only option. Dr. Berkley on the other hand was compationate and thorough. Spent almost an hour chatting with me about all of my options and recommended that we explore several less invasive (and less expensive) options first. He explained a great deal about infertility and made the whole process easier to understand. he spoke to me like a person and his equal and never made me fell silly about even my most basic questions. He ordered tests that were needs and did In face uncover some medical issues I didn't even know about - specially scars tissue in uterus from a D&C. I would recommend him to everyone.

What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?

Ask all of your questions. He is so thorough and knowledgeable and speaks to you in way that makes it easy to understand. So be sure to bring a list!

During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?

I knew from the moment I called to make my first appointment that I would like the practice. They were thorough and helpful and remembered me (and my multiple phone calls) when I came in.

Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.

At my initial visit he did an internal ultrasound and took blood to determine egg quantity and quality. He then had me do the X-ray of my uterus which showed scar tissue. I then had a Hysteroscopy to have it removed. I am now starting clomid and IUI

Describe your experience with the nursing staff at NYU Langone Fertility Center.

Patient and kind, and funny - which always helps.

Describe your experience with NYU Langone Fertility Center.

The location is a bit of a pain - all the way on 1st Ave - but otherwise great. A large waiting room that is usually pretty empty. The staff is lovely and it's all well organized. Because it is part of NYU all the outside testing and procedures are done within a few blocks and there is no added time to schedule things, get test back, etc.

Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.

IUI is covered by my insurance and so far I have only had deductible charges. They are high, but that is because of my insurance. But they are very upfront about costs before any tests or procedures

Doctor

Alan Berkeley

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2016, Successful

Age 32 - 33

2 IUI

1 IVF

European

Income $500K

Marketer or PR

2nd of 2 Docs

1 IUI With Other Docs

Neutral

Successful

Review of

Dr. Grifo provided excellent care and clearly made us aware of the process and managed expectations appropriately. He made himself available for phone consultations during each step of the process....Made himself accessible for individual phone consultations. Emphasized us knowing about the option of genetic screening, which was important to us.... Dr. Grifo followed a medium aggressive drug plan for me.

Strengths [of NYU]: Experience, efficiency, availability Weaknesses: Rotating Dr's every time you go in for an apt.... [The nursing staff were] Efficient and always made themselves available for my questions and explaining the next steps of the process.... 17,500 for retrieval. Total after implantation and drugs was close to ~25k... Dr. Grifo followed a medium aggressive drug plan for me.

How was your experience with James Grifo at NYU Langone Fertility Center?

Dr. Grifo provided excellent care and clearly made us aware of the process and managed expectations appropriately. He made himself available for phone consultations during each step of the process.

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

Ensure to keep track of your own records of hormones, blood tests etc.

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

Made himself accessible for individual phone consultations. Emphasized us knowing about the option of genetic screening, which was important to us.

Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.

Dr. Grifo followed a medium aggressive drug plan for me. I do not recall the exact protocol, but I did not respond as expected and only ended up having one ovary really respond and 3 eggs retrieved. Luckily, we had one healthy blastocyst that resulted in a healthy pregnancy.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

Efficient and always made themselves available for my questions and explaining the next steps of the process.

Describe your experience with NYU Langone Fertility Center.

Strengths: Experience, efficiency, availability Weaknesses: Rotating Dr's every time you go in for an apt.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Very efficient and the Dr's were mostly great to work with.

Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.

17,500 for retrieval. Total after implantation and drugs was close to ~25k

Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

I very much agreed with Dr. Grifo's approach of only implanting one embryo and doing genetic testing. He stressed the importance of having a healthy pregnancy - considering the risks to the mother, instead of just focusing on getting pregnant and risking multiples.

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2016, Successful

Age 35 - 37

1 IUI

Uterine Fibroids

European

Income $100K - $199K

Lawyer

Only Doc Seen

Donor Sperm

Strongly Recommends

Successful

Review of

He's [Dr. James Grifo] extremely knowledgeable. He's honest. He always told me all the pros and cons to each option and there was never any pressure. He pretty much lets you decide how you want to go. And he has an excellent personal manner. I definitely would recommend him to a friend...It's [NYU Fertility] very efficient and well run. It's busy and very popular. It can be somewhat factory like. Honestly, there is just no other efficient way to get that many people through the process. However, they always gave me the time I needed.

How was your experience with James Grifo at NYU Langone Fertility Center?

He's extremely knowledgeable. He's honest. He always told me all the pros and cons to each option and there was never any pressure. He pretty much lets you decide how you want to go. And he has an excellent personal manner. I definitely would recommend him to a friend.

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

Make your appointment ASAP. The wait for a first appointment is like 2 months.

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

Dr. Grifo is very nice. He was always very pleasant and personable. He is a very caring physican.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

The nursing staff is very efficient and nice. They generally got me in and out quickly in the mornings and had a good bedside manner. If I had a question, I generally got a timely call back. The one thing I would say is that the practice is very busy, so sometimes you have to be a little aggressive to make sure you get a call back or get taken care of quickly. However, I never felt like they weren't trying to give me a good experience. It's just hard with so many patients. The quality of the care was always great though.

Describe your experience with NYU Langone Fertility Center.

It's very efficient and well run. It's busy and very popular. It can be somewhat factory like. Honestly, there is just no other efficient way to get that many people through the process. However, they always gave me the time I needed.

Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.

My workup was paid for by insurance. My IUI was supposed to be covered by insurance but the insurance said my numbers were low, and they refused to cover IUI without drugs, so I paid for it myself rather than use drugs I didn't think I needed. I got pregnant on the first try. :)

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2016, Successful

Age 32 - 33

Male Factor

European

Income $100K - $199K

Doctor

1st of 3 Docs

3 IUI With Other Docs

1 IVF With Other Docs

Strongly Recommends

Successful

Review of

Dr. Berkeley was easy to talk to and very knowledgable. He rattles off a million statistics and can tell you your chances of getting pregnant based on x, y and z. We saw him three times. The initial consultation, the second consultation when IUI didn't work, and lastly when I was pregnant. I found him compassionate, trustworthy and would highly recommend.... After three failed IUIs we moved onto IVF with PGS- was pregnant after first attempt.

It's hard not to feel like you are in a fertility factor with the sheer number of patients present and the efficiency you are seen with. I don't see this as a bad thing. Most of the nurses and doctors are warm.... Strength in numbers- very busy clinic [NYU] means they have the experience and resources. All staff were very knowledgable, everything was very well organized. Two weaknesses were one incident of poor communication regarding shipment of medication and their billing department- unorganized and difficult to reach by phone.

How was your experience with Alan Berkeley at NYU Langone Fertility Center?

What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?

Don't expect to be hand held throughout the process.

During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?

It's hard not to feel like you are in a fertility factor with the sheer number of patients present and the efficiency you are seen with. I don't see this as a bad thing. Most of the nurses and doctors are warm. I had been seen once by one of the more prominent doctors there and months later running into me in the elevator he remembered who I was. Very impressive.

Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.

After three failed IUIs we moved onto IVF with PGS- was pregnant after first attempt.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

Very knowledgable and usually compassionate.

Describe your experience with NYU Langone Fertility Center.

Strength in numbers- very busy clinic means they have the experience and resources. All staff were very knowledgable, everything was very well organized. Two weaknesses were one incident of poor communication regarding shipment of medication and their billing department- unorganized and difficult to reach by phone.

Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.

IUI and IVF were covered by insurance. PGS was not- we paid around $8,000 based on embryo count.

Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

I highly respect the fact that more than one embryo implantation is NOT recommended by the clinic. They put the patient and baby's health ahead of the numbers game.

Doctor

Alan Berkeley

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2016, Unsuccessful

Age 35

1 IUI

European

Income $200K - $499K

Only Doc Seen

Doesn't Recommend

Unsuccessful

Review of

Dr Alan is very knowledgeable and he does try to get as much of your background history as possible. He does follow up on you if you call or if you have a question. I would say the weakness is that he follows a protocol and doesn't feel that he ajusts the same to the patience needs... I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.

I felt that I was only one more woman trying to get pregnant [at NYU]. It almost felt like a factory, we all seam to be following the same treatments and schedule. I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.

How was your experience with Alan Berkeley at NYU Langone Fertility Center?

What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?

make as many questions as you can so that you get all explain. Try to think of those before hand. Ask for psychological support if you need

During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?

I felt that I was only one more woman trying to get pregnant. It almost felt like a factory, we all seam to be following the same treatments and schedule. I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

They are knowledgeable but quite cold in my option. Felt like I was one more number....

Describe your experience with NYU Langone Fertility Center.

Good space. In my option a bit bad located. Check in is easy. I wish they had mychart active or a patience portal.

Doctor

Alan Berkeley

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2016, Unknown Success

Age 35 - 37

4 IUI

Unexplained

East Asian

Income $200K - $499K

Only Doc Seen

Strongly Recommends

Success w/ Doc Not sure

Review of

Unexplained fertility on our part, so we tried 4 IUI's (1 natural, 3 with clomid) which all failed....Dr. Grifo is a highly professional, honest and caring doctor, who doesn't try to 'sell' you on any fertility services. In the several meetings I have had with him, he has always been very frank yet warm, ready to share with us data from his years of research and work, and also understand how that understanding should be applied to us.

Orientation session [at NYU] that you must attend is very informative. Billing is straightforward for the most part, however those on the staff who are responsible for processing pre-authorizations of insurance are not the most responsive always -- you need to be persistent at times to get the information you need....The costs quickly add up; estimate ~$25-30K for first cycle (including PGS, meds, anaesthesia), that doesn't include the $4K per transfer after the initial.

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

Dr. Grifo is a highly professional, honest and caring doctor, who doesn't try to 'sell' you on any fertility services. In the several meetings I have had with him, he has always been very frank yet warm, ready to share with us data from his years of research and work, and also understand how that understanding should be applied to us.

Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.

Unexplained fertility on our part, so we tried 4 IUI's (1 natural, 3 with clomid) which all failed. This time around we are doing our first IVF with frozen transfer, and I was put on follistim, menopur and cetrotide with lupron trigger. I was responding very well to the medications (estradiol to ~5,000), so the dosage was taken down over the stimulation period.

Describe your experience with NYU Langone Fertility Center.

Orientation session that you must attend is very informative. Billing is straightforward for the most part, however those on the staff who are responsible for processing pre-authorizations of insurance are not the most responsive always -- you need to be persistent at times to get the information you need.

Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.

The costs quickly add up; estimate ~$25-30K for first cycle (including PGS, meds, anaesthesia), that doesn't include the $4K per transfer after the initial.

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2013 - 2016, Successful

Age 35 - 38

3 IUI

1 IVF

Endometriosis

Unexplained

European

Ashkenazi Jewish

Income $100K - $199K

Professor

Only Doc Seen

Strongly Recommends

Successful

Review of

[Dr. Jamie] Grifo is one of very few doctors who doesn't talk down to his patients, but instead equips them with the information they need to decide on a course of action. I really appreciate that! I suspect this is partly because he is *not* insecure and because he is well-informed (partly due to undertaking research himself).

[NYU Fertility's] Strengths: extremely well-organized, with cutting-edge knowledge of procedures and expertise. Weaknesses: Sometimes it can be hard to get in touch of nurses by phone....Grifo is a straight-forward communicator, meeting with my husband and I a few times to talk about options and setting up a treatment plan. I felt he was doing evidence-based (rather than anecdote-based) medicine, and I got great results.

How was your experience with James Grifo at NYU Langone Fertility Center?

Grifo is a straight-forward communicator, meeting with my husband and I a few times to talk about options and setting up a treatment plan. I felt he was doing evidence-based (rather than anecdote-based) medicine, and I got great results.

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

Take advantage of his expertise, and don't hesitate to ask questions.

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

Grifo is one of very few doctors who doesn't talk down to his patients, but instead equips them with the information they need to decide on a course of action. I really appreciate that! I suspect this is partly because he is *not* insecure and because he is well-informed (partly due to undertaking research himself).

Describe your experience with the nursing staff at NYU Langone Fertility Center.

There is a team of people you deal with. I found them all very nice in person. My one complaint is that they could be difficult to reach by phone. My calls, even during business hours to the nursing staff, often went to the answering service. If you have a busy schedule, it can be easy to miss the call they place back resulting in a lot of frustrating phone tag.

Describe your experience with NYU Langone Fertility Center.

Strengths: extremely well-organized, with cutting-edge knowledge of procedures and expertise. Weaknesses: Sometimes it can be hard to get in touch of nurses by phone.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Very easy, usually a wait of less than 20 minutes.

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2016, 31 Eggs Frozen

Age 42 - 43

3 Egg Freezing

Ashkenazi Jewish

Income $500K

Investor

1st of 3 Docs

3 Embryo Freezing With Other Docs

Donor Sperm

Neutral

Success w/ Doc Too early to know

Review of

Dr. Grifo is incredibly knowledgeable and overall is a great doctor. However, the time taken with me as a patient was higher at other clinics, as was the granularity of answers...Dr. Grifo is a very knowledgeable doctor. My experience overall with NYU was positive, as far as it went... However, it was unclear at the end of it whether I had enough eggs to be a true insurance policy. Additionally the hormone dose used was higher than at other clinics, where my results were similar...

The nursing staff is phenomenal at NYU...Efficient and not unpleasant, although assembly line...I had mild OHSS post treatment. There are medications that can be given to diminish this (ganirelex or cetrotide for a few days). While the other clinics I have been to were willing to provide that, NYU will not, which makes the recovery time much more prolonged and difficult...

How was your experience with James Grifo at NYU Langone Fertility Center?

Dr. Grifo is a very knowledgeable doctor. My experience overall with NYU was positive, as far as it went. The process itself was straightforward. However, it was unclear at the end of it whether I had enough eggs to be a true insurance policy. Additionally the hormone dose used was higher than at other clinics, where my results were similar.

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

Ask his thought process behind the hormone doses he chooses. Also ask his viewpoint on whether eggs or embryos makes more sense, given your age and goals.

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

Dr. Grifo is incredibly knowledgeable and overall is a great doctor. However, the time taken with me as a patient was higher at other clinics, as was the granularity of answers.

Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.

300 follistim, 300 menopur, 5 days clomid, ganirelex

Describe your experience with the nursing staff at NYU Langone Fertility Center.

The nursing staff is phenomenal at NYU

Describe your experience with NYU Langone Fertility Center.

I had mild OHSS post treatment. There are medications that can be given to diminish this (ganirelex or cetrotide for a few days). While the other clinics I have been to were willing to provide that, NYU will not, which makes the recovery time much more prolonged and difficult.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Efficient and not unpleasant, although assembly line

Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.

$9200 per egg freeze cycle, $1000 for anesthesia. Med costs were separate and above this

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2016, Unsuccessful

Age 33 - 34

Anovulation

PCOS

Unexplained

European

Ashkenazi Jewish

Income $200K - $499K

Sales Representative

1st of 2 Docs

1 IUI With Other Docs

Doesn't Recommend

Unsuccessful

Review of

I only saw her [Dr. Elizabeth Fino] twice in 6 months - all monitoring appointments were done by nurses.... She didnt recommend testing other than hormone blood work and ultrasound and pushed me to begin medication. In retrospect she should have recommended a HSG, male factor testing, immune factor testing, Prometrium challenge, etc.... Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.

It’s [NYU- 1st Ave] a cattle call. Expect to wait 2-3 hours for your monitoring appointments. Impersonal. Unless you’re ready for IVF this isn’t the place for you. I can’t think of many upsides for NYU as I had a generally terrible experience.... Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.

How was your experience with Elizabeth Fino at NYU Langone Fertility Center?

She didnt recommend testing other than hormone blood work and ultrasound and pushed me to begin medication. In retrospect she should have recommended a HSG, male factor testing, immune factor testing, Prometrium challenge, etc.

What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?

If you aren’t ready for IVF don’t bother.

During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?

I only saw her twice in 6 months - all monitoring appointments were done by nurses.

Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.

Describe your experience with NYU Langone Fertility Center.

It’s a cattle call. Expect to wait 2-3 hours for your monitoring appointments. Impersonal. Unless you’re ready for IVF this isn’t the place for you. I can’t think of many upsides for NYU as I had a generally terrible experience.

Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.

Under $500 for consultation and basic diagnostics test.

Describe Elizabeth Fino's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

What specific things went wrong at NYU Langone Fertility Center?

Failed to call in prescriptions to pharmacy
Lost paperwork
Lost appointments
Failed to call with results
Failed to order appropriate test
Failed to send your chart to another clinic
Lost results
Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at NYU Langone Fertility Center.

Nothing went right.

Doctor

Elizabeth Fino

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of