NYU Langone Fertility Center

100% strongly recommend

24 Reviews

Shannon DeVore

99% strongly recommend

37 Reviews

Maureen Moomjy

Maureen Moomjy PC

71% strongly recommend

8 Reviews

James Grifo

66% strongly recommend

40 Reviews

Brooke Hodes-Wertz

68% strongly recommend

29 Reviews

Frederick Licciardi

41% strongly recommend

20 Reviews

David Keefe

27% strongly recommend

7 Reviews

Elizabeth Fino

62% strongly recommend

22 Reviews

Alan Berkeley

45% strongly recommend

21 Reviews

Jacquelyn Shaw

strongly recommend

0 Reviews

Show 6 more

This clinic has 2 offices
Visit clinic website

NY - 53rd Street

159 East 53rd St

New York, NY 10022

212-263-8990

NY - Westside

109 West 27th St

New York, NY 10001

2016, Unsuccessful

Age 42

Poor Egg Quality

European

Income $200K - $499K

Sales Representative

1st of 2 Docs

2 IUI With Other Docs

Doesn't Recommend

Neutral

Unsuccessful

Review of

Dr Noyes has very practical and no nonsense approach. I felt we were on the same page about my treatment plan and the possible outcomes....Also, if you have low ovarian reserve talk to her about aggressive vs non aggressive protocols in advance...I like and trust Dr Noyes but wish we had more one on one interaction. I only saw her in person for my intake appt before my first IUI and after two cancelled IVF cycles. All my communication was with the nurses and other Dr's who did my ultrasounds...If you want to have lots of personal interaction with Dr Noyes she might not be the Dr for you..

NYU is a big clinic but they are a well oiled machine. Arrive early for daily monitoring and you will get in and out quickly. All the nurses are fantastic and billing dept is very easy to deal with....I was covered by insurance and hand minimal out of pocket costs...I like and trust Dr Noyes but wish we had more one on one interaction. I only saw her in person for my intake appt before my first IUI and after two cancelled IVF cycles. All my communication was with the nurses and other Dr's who did my ultrasounds.

How was your experience with Nicole Noyes at NYU Langone Fertility Center?

I like and trust Dr Noyes but wish we had more one on one interaction. I only saw her in person for my intake appt before my first IUI and after two cancelled IVF cycles. All my communication was with the nurses and other Dr's who did my ultrasounds.

What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?

If you want to have lots of personal interaction with Dr Noyes she might not be the Dr for you. Also, if you have low ovarian reserve talk to her about aggressive vs non aggressive protocols in advance.

During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?

Dr Noyes has very practical and no nonsense approach. I felt we were on the same page about my treatment plan and the possible outcomes.

Describe your experience with NYU Langone Fertility Center.

NYU is a big clinic but they are a well oiled machine. Arrive early for daily monitoring and you will get in and out quickly. All the nurses are fantastic and billing dept is very easy to deal with.

Describe the costs associated with your care under Nicole Noyes at NYU Langone Fertility Center.

I was covered by insurance and hand minimal out of pocket costs.

Doctor

Nicole Noyes

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2016, Successful

Age 30 - 31

4 IUI

1 IVF

Unexplained

European

Income $100K - $199K

Graphic Designer

Only Doc Seen

Neutral

Strongly Recommends

Successful

Review of

Dr Hodes-Wertz was very straight forward and even felt like she was pushing us towards IVF before we were ready to go there. It look a while for her to feel warm to me but after a few miscarriages and tests it did feel like we were on the same team and she was truly compassionate towards our journey. She was very informative, straight forward and had great bed side manner

There should be more smaller offices set up like the west side office [NYU] that require appointments an feel more personal with familiar faces and nurses and receptionist that remember your name (since you can be there every day for weeks at a time) ... The nursing staff in the west side office felt like family, you do see them very often. It was a much better experience than on 1st ave.

How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?

What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?

Come prepared to ask questions. Trust your doctor and the process.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

The nursing staff in the west side office felt like family, you do see them very often. It was a much better experience than on 1st ave.

Describe your experience with NYU Langone Fertility Center.

The 1st ave office is always very busy and feels like a baby making factory. There should be more smaller offices set up like the west side office that require appointments an feel more personal with familiar faces and nurses and receptionist that remember your name (since you can be there every day for weeks at a time)

Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.

12,000

What specific things went wrong at NYU Langone Fertility Center?

Failed to call with results

Doctor

Brooke Hodes-Wertz

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2016, Unknown Success

Age 33 - 34

2 Fertility Medications

PCOS

Ashkenazi Jewish

Income $100K - $199K

Doctor

Only Doc Seen

Strongly Recommends

Neutral

Success w/ Doc Too early to know

Review of

She [Dr Hodes-Wertz] was very sweet and caring. When I had a miscarriage, she called to find out how I was feeling. She was very responsive when I reached out to her and very excited with my positive pregnancy test....I have had a few occasions when they [the staff at NYU Fertility] said that they would call meds into a pharmacy and the pharmacy never got the voicemail....You do feel a bit like a number in a factory. However, I wonder if this may be true for every fertility clinic. When I wanted personal attention, I asked for it and got it.

During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?

She was very sweet and caring. When I had a miscarriage, she called to find out how I was feeling. She was very responsive when I reached out to her and very excited with my positive pregnancy test.

Describe your experience with NYU Langone Fertility Center.

You do feel a bit like a number in a factory. However, I wonder if this may be true for every fertility clinic. When I wanted personal attention, I asked for it and got it.

Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.

Around $500 for ovulation induction. IVF is likely to cost a whole lot more though

What specific things went wrong at NYU Langone Fertility Center?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at NYU Langone Fertility Center.

I have had a few occasions when they said that they would call meds into a pharmacy and the pharmacy never got the voicemail.

Doctor

Brooke Hodes-Wertz

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - Westside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015, Unsuccessful

Age 42

Diminished Ovarian Reserve

Poor Egg Quality

European

East Asian

South Asian

Black or African-American

Income $200K - $499K

1st of 2 Docs

IVF With Other Docs

Donor Eggs With Other Docs

Doesn't Recommend

Unsuccessful

Review of

Dr. Berkeley is a fantastic physician, but NYU's program is simply awful. After a failed cycle, we were told our only hope was a donor egg cycle. It took 1 year and 4 months before we heard from the donor program. By that time, we had switched clinics...We really like Dr. Berkeley (he's knowledgeable, and has a great bedside manner) but the staff at NYU is a disaster. Before every appointment we had to check into billing before being seen. We felt as if we were treated like cattle at every appointment...

How was your experience with Alan Berkeley at NYU Langone Fertility Center?

Again, Dr. Berkeley is a fantastic physician, but NYU's program is simply awful. After a failed cycle, we were told our only hope was a donor egg cycle. It took 1 year and 4 months before we heard from the donor program. By that time, we had switched clinics.

During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?

We really like Dr. Berkeley (he's knowledgeable, and has a great bedside manner) but the staff at NYU is a disaster. Before every appointment we had to check into billing before being seen. We felt as if we were treated like cattle at every appointment.

Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Shelley Lee)

Once it became clear that I would not be able to conceive on my own, we were transferred to the donor egg program. We never spoke to Autumn Arroyo, who we were told was the donor egg program coordinator. Instead, we had a meeting with a psychologist, Shelley Lee. During our mandatory meeting, Dr. Lee repeatedly mispronounced my family's country of origin. She said, given my ethnic heritage it would take at least 6 months to find a donor for me. We waited 6 months, and didn't hear from NYU's program. After waiting 8 months, I made an appointment with another fertility clinic. I finally heard from Dr. Lee 1 year and 4 months after our appointment. During that time period, I became pregnant on my own, had a miscarriage, and found another donor at much more organized and caring program. (They even found a donor who shared my Caribbean heritage.) My new team displayed a kindness, and sympathy that I didn't receive under NYU's care. 1 year and 4 months when you are desperately trying to conceive is inexcusably long. Fortunately, I found another clinic that treated me as an individual and not a case file.

Describe your experience with NYU Langone Fertility Center.

There is no question that NYU is a busy practice, but their focus is on billing patients (you check into billing before you are seen every single time you go to the office), not on patient care. The nurse didn't call in my prescriptions before my cycle. I had one physician whose name I can't remember who was counting my follicles during my first and only stim cycle. It was a disaster. While she read my ultrasound results, I asked innocently, "Is that bad?" and she answered flippantly, "Well, it's not good." As well, it took over 1 year and 4 months to hear back from the donor egg program. Although I really liked my physician, you rarely see or speak to your main physician. This is common with most fertility practices. What is not common? NYU's lack of basic patient care.

What specific things went wrong at NYU Langone Fertility Center?

Failed to call in prescriptions to pharmacy
Lost paperwork
Failed to call with results
Failed to inform you of changes in protocol
Failed to convey critical information
Canceled a cycle due to clinic error

Describe the specific things that went wrong at NYU Langone Fertility Center.

NYU's nurses failed to call in my prescriptions, and failed to follow up with lab results. Their donor program failed to contact me for over 1 year and 4 months. The donor program also had no understanding of my ethnic heritage, and made no attempt to learn. Some of the doctors were curt and flippant. I never felt as if I were a patient. More often than not I felt as if I were an inconvenience.

Doctor

Alan Berkeley

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2011 - 2015, Successful

Age 41 - 45

1 Egg Freezing

Ashkenazi Jewish

Income $100K - $199K

Lawyer

Only Doc Seen

IVF With Other Docs

Donor Sperm

Doesn't Recommend

Successful

Review of

Dr Noyes was on target, predicting that she would be able to get over 20 eggs in a cycle and they retrieved 27 eggs. She was very practical and helpful in determining how to proceed when I decided to conceive. She is a good diagnostician. She is also blunt, funny and a little wacky. But if you are struggling and need a bit of hand hand holding, I am not sure Dr. Noyes is the doctor for you....She is skilled doctor and knows her stuff. But do not expect a warm and fuzzy doctor.

The nursing staff [at NYU - 1st Ave] was good and was responsive to calls...The clinicians have a lot of experience and know their stuff. But if you are looking for a place where you receive emotional support, this may not be the place for you. I did not need it as I had no issues. I froze my eggs.... I will say that Dr Noyes assistant, Jarlin, is really nice and caring... For one IFV cycle, one icsi and one implementation cost me about $22,000. In addition, I paid another $3,000 for PGS testing.

How was your experience with Nicole Noyes at NYU Langone Fertility Center?

Dr Noyes is a competent doctor and is a good diagnostician. She was on target with her predictions. Her demeanor is not for everyone. She is blunt and some people take offense at her bluntness. I appreciated it and had no fertility issues (I froze and when I was ready I conceived) so it worked for me. But I am not sure if I were looking for hand holding that she would be the first doctor to whom I would go.

What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?

She is skilled doctor and knows her stuff. But do not expect a warm and fuzzy doctor.

During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?

I was very lucky and had a successful egg cycle and transfer. Dr Noyes was on target, predicting that she would be able to get over 20 eggs in a cycle and they retrieved 27 eggs. She was very practical and helpful in determining how to proceed when I decided to conceive. She is a good diagnostician. She is also blunt, funny and a little wacky. But if you are struggling and need a bit of hand hand holding, I am not sure Dr. Noyes is the doctor for you.

Describe the protocols Nicole Noyes used in your cycles at NYU Langone Fertility Center and their degree of success.

I had one cycle and folistom was the primary medicine used. My trigger shot was changed at the end to Lupron to avoid overstimulation.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

The nursing staff was good and was responsive to calls.

Describe your experience with NYU Langone Fertility Center.

The clinicians have a lot of experience and know their stuff. But if you are looking for a place where you receive emotional support, this may not be the place for you. I did not need it as I had no issues. I froze my eggs. I had twenty seven eggs in one cycle. When I wanted to get pregnant, I was successful on the first try. I will say that Dr Noyes assistant, Jarlin, is really nice and caring.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

You had to go in between 7-9;00 am in the morning. I suppose if I had an issue, I could have asked for a special appointment. But I did not have occasion to.

Describe the costs associated with your care under Nicole Noyes at NYU Langone Fertility Center.

My exams before the egg freezing cycle and before I decided to get pregnant were covered as were my visits after I became pregnant. My medications for the freezing cycle and for pregnancy were covered. The rest was not. For one IFV cycle, one icsi and one implementation cost me about $22,000. In addition, I paid another $3,000 for PGS testing.

Describe Nicole Noyes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

I think my doctor's approach was dead on. She recommended PGS and after the results, she recommended a single embryo transfer. Given the problems, I have seen with twins, particularly with older women-I would highly recommend this approach.

What specific things went wrong at NYU Langone Fertility Center?

Lost results

Describe the specific things that went wrong at NYU Langone Fertility Center.

I did not.

Doctor

Nicole Noyes

Humanity

Communication

Frequency Seen

Compassion

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015, Successful

N/A

Age 34

1 IVF

1 Egg Freezing

Ashkenazi Jewish

Graphic Designer

Only Doc Seen

Doesn't Recommend

Successful

Review of

I saw Dr Liccardi when I first went to the clinic and spoke to him numerous times before my course of treatment. When my husband and I were given all of the information about Tammy specific treatment it was reviewed by a nurse in a room with other couples. I saw dr liccardi infrequently during treatment. He did not do my transfer or retreval. He did however play a more active role in my care once I was full of fluid- and eventually hospitalized. ... this should never have happened.

Some days it was like a factory in there [NYU]. Unless you had the same nurse drawing your blood each morning or saw the same doctor every morning you were a number. It wasn't until I had complications with the IVF that I became a human...When my husband and I were given all of the information about Tammy specific treatment it was reviewed by a nurse in a room with other couples. I saw dr liccardi infrequently during treatment. He did not do my transfer or retreval.

How was your experience with Frederick Licciardi at NYU Langone Fertility Center?

I ended up hospitalized with severe OHSS but was able to maintain a healthy pregnancy.... I saw Dr Liccardi when I first went to the clinic and spoke to him numerous times before my course of treatment. When my husband and I were given all of the information about Tammy specific treatment it was reviewed by a nurse in a room with other couples. I saw dr liccardi infrequently during treatment. He did not do my transfer or retreval. He did however play a more active role in my care once I was full of fluid- and eventually hospitalized. ... this should never have happened.

What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?

He is a great doctor but demand more personalized care. Do your homework and ask all the questions you need. Be sure that your comfortable with your course of treatment

During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?

Some days it was like a factory in there. Unless you had the same nurse drawing your blood each morning or saw the same doctor every morning you were a number. It wasn't until I had complications with the IVF that I became a human

Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.

I decided to do IVF w dr liccardi after trying clomid pills for many months with my Obgyn. Dr liccardi felt strongly that an IUI or IVF cycle would work very well for me. We went with IVF (insurance covered one round) my treatment included the HCG trigger shot. (Looking back- This should not have been part of my treatment) treatment was fine. I was a "chicken with 18 eggs" as one of the doctors told me. Retreval was a breeze. When it came to transfer I told the current doctor I was feeling incredibly bloated, uncomfortable etc... he told me since I had no weight gain it was normal since 18 eggs were remove. I proceeded with the transfer. Shortly after (a day or two)I found myself short of breathe and when I lied down it felt as if I was drowning..... turns out I was pregnant but I also had OHSS. I was hospitalized for a few nights. I had a lung tap, multiple stomach drains in dr liccardi office, another ER visit w another. Lung tap and yet another stomach drain. I gained a ton of weight due to fluids. Somehow I was able to maintain the pregnancy and today I have a healthy boy

Doctor

Frederick Licciardi

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Nursing Staff

Review of

2015, 6 Eggs Frozen

Age 36

1 Egg Freezing

Endometriosis

European

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

My issues were always addressed very promptly...Only wish it would be cheaper procedure. My results were not as great as I expected, however in the process I found out that I have a medical condition that would make it hard for me to conceive naturally.

[NYU Fertility] staff was very professional and attentive, very keen for detail and always took care of any issues and addressed any concerns right away. I was surprises to learn that my phone calls can be answered so quickly...I never had to wait for longer than few minutes to be seem, despite the large volume of patients treated by this facility. I have ben seen by different Providers during my monitoring cycle, yet the communication between all staff was superb.

How was your experience with James Grifo at NYU Langone Fertility Center?

Experience was very satisfactory. Staff was very professional and attentive, very keen for detail and always took care of any issues and addressed any concerns right away. I was surprises to learn that my phone calls can be answered so quickly. Very efficient communication between staff, any issue or questions raised with one staff, always been addressed and responded by appropriate party without initiating same concern twice. I was very impressed with the efficiency and precision NYU Firtility clinic ran. I never had to wait for longer than few minutes to be seem, despite the large volume of patients treated by this facility. I have ben seen by different Providers during my monitoring cycle, yet the communication between all staff was superb. They knew exactly where we left off and where to pick-up and where to go next. Very impressed. No regrets. Only wish it would be cheaper procedure. My results were not as great as I expected, however in the process I found out that I have a medical condition that would make it hard for me to conceive naturally and egg Freezing was a great decision on my part. Hopefully some day it will be worth all the expenses.

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

I don't think I can think of any at this time.

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

I was impressed with efficiency and attention to detail from all the staff, superb communication between every level of care, Doctors, Nurse, Secretarial staff. My issues were always addressed very promptly, everyone placed a great afford to make me feel that I was taken care of. All staff was unbelievablely helpful and supportive. Unfortunately, I expected much better outcomes - (more eggs to be retrieved) All the labs looked great, however it turned out that many of the follicles were empty/or filled with fluid instead of mature eggs. Besides the costly price, I would definately use same facility.

Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Shantel)

Compared to all other staff, nurses, care coordinators, My Care-coordinator-Shantel did not impressed me with her care. It was someone difficult to get through to her, get her call returned or my questions answered prompt. Whenever answered, was dry and cold with responses. However, other staff quickly covered, stepped in and addressed all my issues. If I could not get a hold of Shantel, someone else helped me right away regardless of the complexity of issues.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

IT ran very efficiently and quick. Due to my work, I was the one frequently being tardy for my blood work and US-monitoring, yet I never felt uncomfortable for creating inconvenience to the rest of staff. Always been treated kindly, with respect and well taken care of. Not once anyone made me feel guilty for running late, yet I never had to wait for more then few minutes to be seen.

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2013 - 2015, Successful

Age 31 - 33

1 IVF

Unexplained

European

Income $200K - $499K

Marketer or PR

2nd of 2 Docs

1 IUI With Other Docs

1 IVF With Other Docs

1 Egg Freezing With Other Docs

Strongly Recommends

Successful

Review of

My doctor [Dr. Grifo] was kind and caring, took his time during examinations and consultations and was always available for questions. He was honest and practical, and did not push more serious interventions before I was ready for them.

The billing department [at NYU Fertility] was extremely transparent and professional. The nursing team was extremely kind and available for questions and follow-up when needed. The office was very well organized and I never felt forgotten or overlooked.

How was your experience with James Grifo at NYU Langone Fertility Center?

I came to Dr. Grifo after having a bad experience at another, very highly renowned practice in NYC. I felt like a number in that office, from the way the billing office and office managers dealt with me, to the nurses whom I saw each morning and even my own doctor. I felt that my doctor had a terrible bedside manner and moved me very quickly through the process with little regard to my feelings or what I was ready for. When I came to Dr. Grifo, I was upset and confused, and he very clearly communicated to me my situation, how difficult it is for anyone (not just the 'infertile') to get pregnant, and how it is important to give it time, but also to be smart about it and maximize your chances for a healthy pregnancy, using all of the available data that we have. My other doctor had seen me through one chemical pregnancy, one frozen embryo transfer which failed, and suggested that I seek surrogacy options immediately. I felt as though she was speaking more to her numbers than me as a patient, and a person.

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

Make an appointment as early as possible! It can take a few months to get a new patient appointment.

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

The billing department was extremely transparent and professional. The nursing team was extremely kind and available for questions and follow-up when needed. The office was very well organized and I never felt forgotten or overlooked. My doctor was kind and caring, took his time during examinations and consultations and was always available for questions. He was honest and practical, and did not push more serious interventions before I was ready for them.

Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.

Day 2 starter - Follistim (start w 300 units) / menopur (start w 150 units) with daily blood tests and ultrasound HCG ovulation trigger The first cycle with Dr. Grifo was a success.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

They were friendly! Such a difference from my last clinic and so important as you see them every morning.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Visit windows were 7 - 9 am, so convenient for me. If you needed to get in quickly, you could arrive before 7 am and be seen very soon. Not too crowded, efficient process.

Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.

10 - 15k

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2012 - 2015, Successful

Age 39 - 42

3 IUI

3 IVF

Donor Eggs

Poor Egg Quality

Unexplained

European

Income $500K

Lawyer

Only Doc Seen

Strongly Recommends

Successful

Review of

NYU is huge and you have to be proactive at times to get the communication you need. But the doctors and resources are tremendous... Monitoring is an efficient cattle-call. I loved being in and out before work. When I moved out of the area and traveled in for a cycle they accommodated me during non-monitoring hours when it was mor convenient for me.

How was your experience with Elizabeth Fino at NYU Langone Fertility Center?

Dr. Fino is an extremely intelligent and humane doctor who is well-versed in the latest research. She is collaborative and not paternalistic. At NYU you definitely don't see your doctor every visit but I always knew she was looking out for me. Dr. Fino let me try IVF with my own eggs three times even though my results were always atrocious (bad eggs). When I switched to donor eggs my donor had her best cycle ever and I'm on my second successful pregnancy from that cycle.

What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?

If you have a question that the nurses can't answer, don't be afraid to call Dr. Fino's office directly.

During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?

Dr. Fino takes the time to really explain things and spoke to me like I was an intelligent grown-up. I felt like a partner in my own treatment. She was also open to considering ideas I had researched myself, which was wonderful.

Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.

3 different IVF protocols with some additional adjustments to see if we could make my eggs work -- there was one we didn't try but by that time I was over it and wanted to move on to donor eggs.

Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Nancy McGoff)

The donor nurses are great (at least as of Fall 2015).

Describe your experience with NYU Langone Fertility Center.

NYU is huge and you have to be proactive at times to get the communication you need. But the doctors and resources are tremendous.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Monitoring is an efficient cattle-call. I loved being in and out before work. When I moved out of the area and traveled in for a cycle they accommodated me during non-monitoring hours when it was mor convenient for me.

Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.

I can't remember the exact price of the cycles but they are pretty upfront about the costs.

What specific things went wrong at NYU Langone Fertility Center?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at NYU Langone Fertility Center.

There might have been once or twice that I had to remind a nurse again to phone in a prescription or refill.

Doctor

Elizabeth Fino

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2015, Successful

Age 39 - 40

2 IUI

1 IVF

Uterine Fibroids

Unexplained

Income $200K - $499K

Only Doc Seen

Strongly Recommends

Successful

Review of

It's not always easy to speak to him right away, but he will see you or set up time to talk to you if you are willing to wait a week or so. When I had a question that was easily answered by email, he answered through his assistant quickly. But when I needed treatment, he was right on it. When I needed minor surgery, he scheduled me for surgery two days after diagnosis and he did the surgery himself.

Nursing staff was great... Always called back right away with answers to my questions and very thorough and efficient during morning monitoring....they do rely on the fellows a lot though. During my IUIs, I was only monitored once by an attending and during IVF monitoring, I'd say it was 50/50. But the fellows took more time with me and were more thorough in answering my questions.

How was your experience with James Grifo at NYU Langone Fertility Center?

We loved Dr Grifo. He was upfront with us and extremely empathetic abut our case. He knows what he is doing and is confident in his approach, which turned out to be the right one for us-- we got pregnant on the first try. He made sure we were fully educated every step of the way. He was understanding and supportive of my anxieties in the operating room at the hospital and during treatments at the fertility center.

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

He's a busy doctor. It's not always easy to speak to him right away, but he will see you or set up time to talk to you if you are willing to wait a week or so. When I had a question that was easily answered by email, he answered through his assistant quickly. But when I needed treatment, he was right on it. When I needed minor surgery, he scheduled me for surgery two days after diagnosis and he did the surgery himself.

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

Dr Grifo was empathic and kind in his bedside manner and approach. He was available to speak to us when necessary, happened to be the attending when we had our retrieval and made himself available to us to do our transfer.

Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.

Gonadotropin antagonist protocol using Gonal F, Menopour and Ganirelix with a Lupron trigger mixed with A small amount of HCG. 22 eggs retrieved, 16 embryos created, 11 at day 6. 3 PGS normal. One transfered. Positive.

Describe your experience with your nurse at NYU Langone Fertility Center.

Nursing staff was great. Team oriented but my nurse was he one I called with specific questions. Always called back right away with answers to my questions and very thorough and efficient during morning monitoring.

Describe your experience with NYU Langone Fertility Center.

Well oiled machine. Excellent doctors and nursing staff. The only area that I wouldn't rate a 10 is the billing staff. Had to follow up when I had questions about insurance, etc.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Extremely efficient. The only time I had to wait longer than 5 minutes was the day after a big snowstorm. Otherwise, i was always in and out within 15-20 minutes. they do rely on the fellows a lot though. During my IUIs, I was only monitored once by an attending and during IVF monitoring, I'd say it was 50/50. But the fellows took more time with me and were more thorough in answering my questions.

Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.

With in-network insurance, IVF plus frozen transfer was around 10 and PGS was about 2-3k additional. (Not including the PGS lab)

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2015, Successful

Age 32 - 33

1 IVF

Male Factor

PCOS

Ashkenazi Jewish

Income $0 - $49K

Teacher

2nd of 2 Docs

1 IVF With Other Docs

Strongly Recommends

Successful

Review of

Only go to Dr. Berkeley when you are absolutely ready to commit yourself to doing whatever it would take to have children. He will help until he absolutely can't and than some!...Both my wife and I had been through a cycle before that was unsuccessful. Dr. Berkley was able to answer questions that were difficult ones to answer with a sense of care, compassion and knowledge like he has been down this road before and knows what to expect.

Somewhere in the range of $15,000 for IVF with ICSA. and Around $5000 for transferring of eggs after...[NYU] strengths: cutting edge medicine, staff that could never be outdone, environment that is comforting weaknesses: unfortunately they are located on a busy side of Manhattan so the outside atmosphere is hustle and bustle, and the total opposite of the inside... this is in no way a reflection on the clinic/staff.... just a reality to the future patients that go there that you need a plan for parking for monitoring and other time consuming visits.

How was your experience with Alan Berkeley at NYU Langone Fertility Center?

Dr. Berkeley knows what he is doing. He is a veteran that is VERY up to date on the latest protocols and procedures. His office is equipped with all that he would ever need to stay on top of current trends and successful procedures. But more important than that, his bedside manner gives you confidence that you have somebody in your corner to even the odds when you feel like everything is against you.

What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?

Only go to Dr. Berkeley when you are absolutely ready to commit yourself to doing whatever it would take to have children. He will help until he absolutely can't and than some!

During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?

Both my wife and I had been through a cycle before that was unsuccessful. Dr. Berkley was able to answer questions that were difficult ones to answer with a sense of care, compassion and knowledge like he has been down this road before and knows what to expect.

Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.

I really can't remember the details of the protocols, but having come from another "specialist" in fertility medicine, his protocol was radically more aggressive and did involve more of a hormone therapy approach that was sure to bring results. He stayed on top of our case and was always available within the day to get back to us with any questions we had for him. The end result was after one unsuccessful implantation (second in total of trying to conceive) we now have a beautiful child who keeps us on our toes (thank G-d).

Describe your experience with the nursing staff at NYU Langone Fertility Center.

Efficient, respectful and caring to us every morning (and they were EARLY mornings!) They were ready to get the best job done at ~6:45am every day we were there and were attentive to our emotional needs as well.

Describe your experience with NYU Langone Fertility Center.

strengths: cutting edge medicine, staff that could never be outdone, environment that is comforting weaknesses: unfortunately they are located on a busy side of Manhattan so the outside atmosphere is hustle and bustle, and the total opposite of the inside... this is in no way a reflection on the clinic/staff.... just a reality to the future patients that go there that you need a plan for parking for monitoring and other time consuming visits.

Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.

Somewhere in the range of $15,000 for IVF with ICSA. and Around $5000 for transferring of eggs after.

Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

n/a

What specific things went wrong at NYU Langone Fertility Center?

Failed to call with results

Describe the specific things that went wrong at NYU Langone Fertility Center.

one time the clinic did not call at their usual time of around 12pm/1pm. We had to call them that day. It wasn't a big deal at all, it was just results for that day's bloodwork while monitoring. When you get used to excellent work, its hard to get anything less. The staff was MORE than apologetic and it never happened again afterwards.

Doctor

Alan Berkeley

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015, Successful

Age 46

Donor Eggs

Diminished Ovarian Reserve

Uterine Fibroids

European

Latinx

Income $200K - $499K

Business Executive

2nd of 2 Docs

10 IVF With Other Docs

Strongly Recommends

Successful

Review of

Give her [Dr. Hodes-Wertz] a chance. She is probably more junior than some of the other doctors within NYU but is very nurturing, honest and ultimately skilled in what she does. Dr Hodes was completely candid from the get go but very confident of a positive outcome. She did everything necessary to prepare me for transfer and adjusted the course if things weren't working, always communicating why and what she was trying to achieve. I felt like I was her only patient!

Natalie [NYU Fertility nurse] is warm, friendly, a great communicator and very supportive. She always took the time to stop by and say hi when she same I had checked in for blood draws which was completely unnecessary but showed how dedicated she is to her patients. All directions were clear and she helped with pharmacies when prescriptions were delayed. I couldn't have asked for a better nurse.

How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?

Dr Hodes was completely candid from the get go but very confident of a positive outcome. She did everything necessary to prepare me for transfer and adjusted the course if things weren't working, always communicating why and what she was trying to achieve. I felt like I was her only patient!

What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?

Give her a chance. She is probably more junior than some of the other doctors within NYU but is very nurturing, honest and ultimately skilled in what she does.

During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?

Every step of the way and even now that I am under the care of an OB, Dr Hodes and her nurse Natalie continue to support me. They are are excited as we are at the outcome of our procedure and we always available during treatments and treated us with great respect and honesty.

Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Natalie Green)

Natalie is warm, friendly, a great communicator and very supportive. She always took the time to stop by and say hi when she same I had checked in for blood draws which was completely unnecessary but showed how dedicated she is to her patients. All directions were clear and she helped with pharmacies when prescriptions were delayed. I couldn't have asked for a better nurse.

Doctor

Brooke Hodes-Wertz

Humanity

Communication

Frequency Seen

Trustworthiness

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015, Successful

Age 34

1 IVF

1 Egg Freezing

Ashkenazi Jewish

Graphic Designer

Only Doc Seen

Strongly Recommends

Successful

Review of

Dr Licciardi is amazing! He was always available to answer any questions, concerns etc...My husband and I felt comfortable within a few minutes of meeting dr Licciardi. He clearly explained all of our options and helped us every step along the way...there are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients.

All of the drs and nurses I met in the practice [NYU] were kind and caring. It's easy to become just a number, but the staff makes sure you don't feel that way...There are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients...Hours are between 6-9 the earlier you arrive the quicker. Those that come closer to 9 have a long wait

How was your experience with Frederick Licciardi at NYU Langone Fertility Center?

First impression was great. My husband and I felt comfortable within a few minutes of meeting dr Licciardi. He clearly explained all of our options and helped us every step along the way. He was always available to speak with and answer questions, concerns etc...

What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?

Dr Licciardi is part of a large practice. He will not be with you every step of the way. There are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients.

During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?

Dr Licciardi is amazing! He was always available to answer any questions, concerns etc. All of the drs and nurses I met in the practice were kind and caring. It's easy to become just a number, but the staff makes sure you don't feel that way.

Describe your experience with your nurse at NYU Langone Fertility Center.

Nurses were very good

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

efficent. Hours are between 6-9 the earlier you arrive the quicker. Those that come closer to 9 have a long wait

Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.

Insurance covered it

Doctor

Frederick Licciardi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2015, Successful

Age 35 - 36

2 IUI

Unexplained

European

Income $200K - $499K

Only Doc Seen

Strongly Recommends

Successful

Review of

Dr. Fino was through and thoughtful and it always felt like she cared. It never felt like a show of interest. She was busy built always felt like she was there only for you....IF unsuccessful we would switch to IVF. Dr Fino was very accommodating. After the first unsuccessful IUI she allowed us to take the IVF classes and prepare for IVF while continuing the IUI treatment. We were luckily successful with the second IUI.

The reception staff [at NYU Fertility] was terrible! I can't even pretend that they weren't. However, all of the nurses and finance people were amazing! The clinic is very reputable and professional...Dr Fino was through and thoughtful and it always felt like she cared. It never felt like a show of interest. She was busy built always felt like she was there only for you.

How was your experience with Elizabeth Fino at NYU Langone Fertility Center?

The reception staff was terrible! I can't even pretend that they weren't. However, all of the nurses and finance people were amazing!

What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?

Don't let the receptionist annoy you. Don't be afraid to ask questions

During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?

Dr Fino was through and thoughtful and it always felt like she cared. It never felt like a show of interest. She was busy built always felt like she was there only for you.

Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.

We used IUI and Planned on doing that for 3 rounds. IF unsuccessful we would switch to IVF. Dr Fino was very accommodating. After the first unsuccessful IUI she allowed us to take the IVF classes and prepare for IVF while continuing the IUI treatment. We were luckily successful with the second IUI

Describe your experience with the nursing staff at NYU Langone Fertility Center.

Super amazing at being available and assuring during the process

Describe your experience with NYU Langone Fertility Center.

The clinic is very reputable and professional with the exception of the receptionisht

Doctor

Elizabeth Fino

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015, Successful

Age 40

1 IVF

Diminished Ovarian Reserve

European

Lawyer

2nd of 2 Docs

1 Egg Freezing With Other Docs

Neutral

Doesn't Recommend

Successful

Review of

I only saw him [Dr. Frederick Licciardi] twice through the entire cycle though and had him once on the phone...He was very pessimistic about my treatment and personally called me to recommend aborting the cycle half way through because of the low number of eggs. He however did not offer any alternative, so I proceeded with the cycle and became pregnant with only two eggs retrieved.

They [nurses at NYU] were completely disorganized, abrupt and unfriendly...[monitoring appointments were] Disorganized, unfriendly...Everyone is rushed, the nurses are disorganized and not always aware of your treatment plan. You need to keep following up and remind them of details. The staff is generally cold, unfriendly and impatient. There seems to be a disconnect between doctors, nurses, coordinators.

How was your experience with Frederick Licciardi at NYU Langone Fertility Center?

He was upfront, friendly, asked questions and listened. He was very pessimistic about my treatment and personally called me to recommend aborting the cycle half way through because of the low number of eggs. He however did not offer any alternative, so I proceeded with the cycle and became pregnant with only two eggs retrieved.

During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?

He was nice and friendly. I only saw him twice through the entire cycle though and had him once on the phone.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

They were completely disorganized, abrupt and unfriendly.

Describe your experience with NYU Langone Fertility Center.

Everyone is rushed, the nurses are disorganized and not always aware of your treatment plan. You need to keep following up and remind them of details. The staff is generally cold, unfriendly and impatient. There seems to be a disconnect between doctors, nurses, coordinators.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Disorganized, unfriendly.

What specific things went wrong at NYU Langone Fertility Center?

Failed to call with results
Provided conflicting information
Failed to convey critical information

Doctor

Frederick Licciardi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015, Successful

Age 28

2 IVF

PCOS

Income $50K - $99K

Accountant

4th of 4 Docs

2 IUI With Other Docs

Doesn't Recommend

Neutral

Successful

Review of

Very competent doctor. Bedside manner is not his strong point.

This is not the place to go if you're looking for emotional support, but a place to go if you just care about the results.

How was your experience with Alan Berkeley at NYU Langone Fertility Center?

Very competent doctor. Bedside manner is not his strong point and it was hard to get access to him to actually speak to him, but he's very good at explaining the procedures and he knows what he's doing. This is not the place to go if you're looking for emotional support, but a place to go if you just care about the results.

What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?

Make sure you ask the questions you want answered. Don't expect to be coddled.

During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?

They certainly knew who we were and they were personable. But the clinic operates much like a factory without much emotion or personal care. It's very hard to just speak to the doctor.

Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.

treatment strategy worked. he knows what he's doing

Describe your experience with the nursing staff at NYU Langone Fertility Center.

some were better than others. some cared and expressed support and emotion. others just kept you moving on

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

very busy, but well organized. it's a big clinic. morning hours from 7-9.

Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.

60K

What specific things went wrong at NYU Langone Fertility Center?

Failed to call in prescriptions to pharmacy

Doctor

Alan Berkeley

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2015, Unsuccessful

Age 32 - 33

4 IUI

Unexplained

Latinx

Income $100K - $199K

1st of 2 Docs

4 IUI With Other Docs

Neutral

Unsuccessful

Review of

Nursing staff knew me by name, Dr Fino was very warm and personable. She made me felt heard and valued... Dr FIno was very engaging and I know she wanted to see us with a pregnancy. We never changed up our approach towards pregnancy. I would have liked for her to have offered more aggressive treatment or solutions to our recurring losses....We did IUI with clomid, never did progesterone.... Do research and ask about trying different methods to achieve pregnancy.

NYU is a large clinic with small satellite offices. There are many doctors on staff and I selected mine based on online reviews. The clinic is connected to the hospital so billing for various procedures is very streamlined... Nursing staff was the same each time I went in so it was comforting to see familiar faces. All were very knowledgeable and I knew I could ask anyone a question and expect a solid answer.... Dr FIno was very engaging

How was your experience with Elizabeth Fino at NYU Langone Fertility Center?

Dr FIno was very engaging and I know she wanted to see us with a pregnancy. We never changed up our approach towards pregnancy. I would have liked for her to have offered more aggressive treatment or solutions to our recurring losses.

What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?

Do research and ask about trying different methods to achieve pregnancy.

During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?

Nursing staff knew me by name, Dr Fino was very warm and personable. She made me felt heard and valued and was very caring during this difficult time.

Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.

We did IUI with clomid, never did progesterone.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

Nursing staff was the same each time I went in so it was comforting to see familiar faces. All were very knowledgeable and I knew I could ask anyone a question and expect a solid answer.

Describe your experience with NYU Langone Fertility Center.

Doctor

Elizabeth Fino

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014, Successful

Age 31

1 IVF

Male Factor

PCOS

Middle Eastern

Income $0 - $49K

Teacher

2nd of 2 Docs

1 IVF With Other Docs

Neutral

Successful

Review of

Dr Berkley is a funny guy with great bed side manner...his medicine is pretty conventional he didn't discuss any naturopathic options.. He went through a rigorous initial consultation with us.making sure we covered all details. He is also a brilliant dr. He is well experienced and knew exactly what should be done. He also pushed the limits to maximize results. His short comings is that he is so busy that it could take a long time to set up apts or get return calls.

[NYU] Strengths: their medicine is top notch...They have experience with so many various cases so they are extremely knowledgeable and have top of the line recourses. Weskness: they are not personable. In order to speak to someone you have to leave a message with a call center and they will call you back. The lines for monitoring are long and the IVF coordinators and billing have attitudes.

How was your experience with Alan Berkeley at NYU Langone Fertility Center?

Dr Berkley is a funny guy with great bed side manner. He went through a rigorous initial consultation with us.making sure we covered all details. He is also a brilliant dr. He is well experienced and knew exactly what should be done. He also pushed the limits to maximize results. His short comings is that he is so busy that it could take a long time to set up apts or get return calls. Also his medicine is pretty conventional he didn't discuss any naturopathic options

What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?

Come with all your questions he will take the time to go through them. Be prepared for a long waiting time for the apt though

During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?

NYU unfortunately has an enormous amount of patients. So there were so many of us that I felt we were just another patient, esspecially trying to make apts, calling the facility or coming in for monitoring. But when we were able to see or speak to the dr we felt like humans because dr Berkley took the time to go through all the details with us in person and also over the phone. He made us feel like we were his top priority. He Didn't rush us, he repeated things if we didn't understand. He joked with us so that felt very personable.

Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.

This was several years ago so I don't remember fully. Dr Berkley wanted to use an aggressive approach since I had a failed cycle which did not produce many eggs though I have a high egg reserve with a different dr. I was on menupur and Folistim I over stimulated so they had to do an HCG trigger. I produced 28 eggs. He told me he was going to be aggressive since I had a failed cycle previously so I knew what to expect. What I didn't know was that because of that the embryos had to be frozen and I could not do a fresh transfer.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

There are a lot of them. Most were extraordinary. Some were great. Others were not. Luckely I dealt with wonderful nurses but occasionally I had a bad one.

Describe your experience with NYU Langone Fertility Center.

Strengths: their medicine is top notch. It's NYU they have laboratory resources that is bar none. They have experience with so many various cases so they are extremely knowledgeable and have top of the line recourses. Weskness: they are not personable. In order to speak to someone you have to leave a message with a call center and they will call you back. The lines for monitoring are long and the IVF coordinators and billing have attitudes.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

It was a window of time. If you get there early it's quick but if you get there late you'll be waiting a long time. It was first come first serve so some patients got competitive and catty

Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.

For a full IVF cycle with ICSI and initial freezing it was approximately $15,000. That was 3 years ago.

Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

Dr Berkeley promotes single embryo transfer. However when we transferred the first embryo it didn't take. Since we did not do PGD testing He recommended that we transfer 2 embryos the next time. It became a successful single birth. The next transfer he recommends we transfer 2 again he said statistically non PGD tested embryos will have a 50% success rate. So the statistics are in your favor when transferring 2. Knowing that I asked him why we didn't transferred 2 the first time as well. we only made 5 embryos so there would always be 1 odd one out and he didn't advise to transfer 3. The first one transferred was the best quality embryo so statistically it had a highest chance of success as it was.

Doctor

Alan Berkeley

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014, Unsuccessful

Age 36

PCOS

Ashkenazi Jewish

Income $200K - $499K

1st of 2 Docs

4 IUI With Other Docs

Doesn't Recommend

Unsuccessful

Review of

I met Dr. Berkeley at my consult when he "became" my doctor. But I never saw him again or heard from him again throughout my cycle....I thought he was professional the one (!) time I got to meet him (at my consult). I was taken aback by the fact I did not hear from him again until after my missed miscarriage/D&C at 6 weeks. My tissue from the D&C had been tested, and it was triploidy, which he explained to me over the phone.

NYU is affiliated with a teaching hospital and presumably has a commensurate lab, so that provides comfort. But it is impersonal. Impersonal is ok for the dentist's office, but not a fertility clinic...I mostly dealt with Carol or Andrea and wasn't assigned a specific nurse. At NYU, nurses are really the only point people available to patients on a predictable basis. All calls are returned by a nurse (not a doctor), and in fact, a nurse did my actual IUI.

How was your experience with Alan Berkeley at NYU Langone Fertility Center?

Dr. Berkeley clearly has good credentials and a prestigious post at a well-known university fertility clinic. I thought he was professional the one (!) time I got to meet him (at my consult). I was taken aback by the fact I did not hear from him again until after my missed miscarriage/D&C at 6 weeks. My tissue from the D&C had been tested, and it was triploidy, which he explained to me over the phone. I advised him that Dr. Noyes, who had seen me during this very brief pregnancy mentioned during a monitoring appointment (as it began to become clearer that this was a missed miscarriage) that I had a uterine fibroid and had been incredulous as to why no one had pointed this out to me before. While my fibroid didn't cause the triploidy, of course (which he pointed out), I felt that missing such a thing at my initial consult the month before (which included an initial ultrasound) was pretty inexcusable.

What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?

If you choose to go this route, find a way to beat the system so you can speak to the Dr himself, instead of dealing only with the "doctor of the day" or nurses.

During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?

NYU's clinic is crowded. I met Dr. Berkeley at my consult when he "became" my doctor. But I never saw him again or heard from him again throughout my cycle.

Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.

Dr. Berkeley put me on Clomid after doing comprehensive bloodwork (which included genetic testing). I then triggered with Ovidrel and had an IUI. At 6 weeks, I was diagnosed with a missed miscarriage and had a D&C with embryo testing at the clinic.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

I mostly dealt with Carol or Andrea and wasn't assigned a specific nurse. At NYU, nurses are really the only point people available to patients on a predictable basis. All calls are returned by a nurse (not a doctor), and in fact, a nurse did my actual IUI. The nurses were generally pleasant but when my short-lived pregnancy turned out not to be viable, I thought they could have done better. The nurse who called me to inform me that my HCG levels were declining was a nurse I had never met or spoken to before, and she let me know via voicemail about my declining HCG level and that I should come back on in several days for bloodwork and an ultrasound. I reached out to Evelyn Arroyo (I think she's Dr. Berkeley's assistant) about this (which required me to go behind the system a bit) and said I'd like to speak to a doctor about this - particularly Dr. Fino since she has seen me for the past 2 times. I did not receive a call back from either Dr. Fino or Dr. Berkeley.

Describe your experience with NYU Langone Fertility Center.

NYU is affiliated with a teaching hospital and presumably has a commensurate lab, so that provides comfort. But it is impersonal. Impersonal is ok for the dentist's office, but not a fertility clinic. I wound up leaving to go to a smaller, more personalized clinic where my treatment felt more tailored and where I had a name.

Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.

My IUI protocol and treatment were covered under insurance. I had copays.

Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.

No experience with Dr. Berkeley on this

What specific things went wrong at NYU Langone Fertility Center?

Failed to call with results
Provided conflicting information

Doctor

Alan Berkeley

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014, Successful

Age 40

1 Egg Freezing

European

Income $200K - $499K

Marketer or PR

Only Doc Seen

Neutral

Strongly Recommends

Successful

Review of

Dr Grifo is a nice guy but VERY blunt. I am a journalist so I appreciated that candor. He is very statistical in his analysis and doesn't mince words. I was 38 about to turn 39 and he was really honest with me that I might not get great results. To my delight, I got 19 perfect eggs, and a 20th that was a little premature. Even he was a little surprised I think. I will say that when he called me to go over the results, he was way more optimistic and said 20 was a terrific number. That was great. The guy is just honest, but I know some women don't like that approach.

[NYU Fertility was a] totally well-oiled machine but definitely packed. Never had a problem though and nurses were great at blood taking which is a huge pain...A little crowded in the waiting room - but just because their team is the best and had big write ups in recent news. I saw FIVE friends in the waiting room during the course of my treatment. That was weird. The clinic clean and efficient. Definitely knew what they were doing but it was always packed.

How was your experience with James Grifo at NYU Langone Fertility Center?

Please see previous description. During the procedure it felt like a mill - there were back to back appointments - I felt that I received great treatment.

What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?

You're an adult. He will treat you like one. You can get compassion from your husband and your friends... Grifo will give you numbers, data, statistics. He'll also temper your expectations which I appreciated. Then when I received 20 eggs, it was like Christmas.

During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?

Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.

Honestly, I was SO focused on this, but since it was 2 years ago, I'd prefer not to. I really don't recall. I do think I was overstimulated given my age. I really truly don't think I needed all the drugs they gave me. They were very surprised that I produced so many eggs mid-way through and reduced my dosage of stims. I could barely walk my ovaries were so full! Seriously. It was brutal as was the recovery.

Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Francis Hooper)

Loved her. She gave me her email and always emailed right back. There were some problems on the weekend - as you know egg retrieval is a two-week procedure - so I was always a little freaked when I couldn't get through but someone always called right back.

Describe your experience with NYU Langone Fertility Center.

A little crowded in the waiting room - but just because their team is the best and had big write ups in recent news. I saw FIVE friends in the waiting room during the course of my treatment. That was weird. The clinic clean and efficient. Definitely knew what they were doing but it was always packed.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Totally well-oiled machine but definitely packed. Never had a problem though and nurses were great at blood taking which is a huge pain.

Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.

15K?

Doctor

James Grifo

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2011 - 2014, Successful

Age 38 - 41

1 IUI

1 IVF

1 Egg Freezing

East Asian

Income $200K - $499K

Marketer or PR

Only Doc Seen

Strongly Recommends

Successful

Review of

I found her [Dr Elizabeth Fino] to be extremely competent and realistic. She also had my best interests at heart and was very "real" about how to proceed. I didn't have many choices because of my situation- but she was very optimistic about my course and everything turned out positive for me. I was very lucky!

It [NYU Fertility on 1st Avenue] is a bit like a factory. Lots of doctors. Lots of nurses. Very process oriented...It was mostly a well oiled machine but I did have an emergency once where I was injured and worried about the pregnancy. They saw me immediately and my doctor made sure to see me as well.

How was your experience with Elizabeth Fino at NYU Langone Fertility Center?

I found her to be extremely competent and realistic. She also had my best interests at heart and was very "real" about how to proceed. I didn't have many choices because of my situation- but she was very optimistic about my course and everything turned out positive for me. I was very lucky!

During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?

She is a kind doctor who doesn't sugar coat anything but is sensitive enough to treat you well

Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.

With any fertility treatment, there are so many emotions. Try to not get too wrapped up and trust them. Maybe I was lucky because things went according to plan, but there were times I didn't see her and I was ok with that. It didn't bother me but I know it bothered other people. I trusted that things were going according to plan and Dr. Fino did not disappoint.

Describe your experience with the nursing staff at NYU Langone Fertility Center.

There are many of them but it was mostly limited to drawing blood and then then a follow up phone call for me. They were all pleasant and helpful.

Describe your experience with NYU Langone Fertility Center.

It is a bit like a factory. Lots of doctors. Lots of nurses. Very process oriented.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

It was mostly a well oiled machine but I did have an emergency once where I was injured and worried about the pregnancy. They saw me immediately and my doctor made sure to see me as well.

Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.

Egg freeze - $12000 Ivf- $7000 OOP

Doctor

Elizabeth Fino

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

David Keefe NYU Langone Fertility Center

2014, Successful

Age 39

1 IVF

Uterine Fibroids

Operations

Only Doc Seen

Strongly Recommends

Successful

Review of

What I loved the most is that he [Dr. David Keefe] described very complicated things in a basic way so that i would understand. Instead of a patient, he made me feel like a WARRIOR!... Expect a long time to get an appt with Dr. Keefe.... He spoke Portuguese, as do I so it helped that we had something in common . ... It sort of felt like a factory, the nurses went by my birth date, not name :(

The clinic [NYU] was clean which was important . The waiting room was kind of sad, all you see are women with similar issues waiting to be seen. The wait time was rather long too which gives you too much time to think of negative things. One day, while waiting for an appt, I saw what I assumed was a past patient, she had brought in hee baby to introduce to Dr. Keefe and the Receptionist, that made me feel so hopeful.

How was your experience with David Keefe at NYU Langone Fertility Center?

He spoke Portuguese, as do I so it helped that we had something in common . What I loved the most is that he described very complicated things in a basic way so that i would understand. Instead of a patient, he made me feel like a WARRIOR!

What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?

Expect a long time to get an appt with Dr. Keefe.

During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?

He always called me by my first name

Describe your experience with the nursing staff at NYU Langone Fertility Center.

It sort of felt like a factory, the nurses went by my birth date, not name :(

Describe your experience with NYU Langone Fertility Center.

The clinic was clean which was important . The waiting room was kind of sad, all you see are women with similar issues waiting to be seen. The wait time was rather long too which gives you too much time to think of negative things. One day, while waiting for an appt, I saw what I assumed was a past patient, she had brought in hee baby to introduce to Dr. Keefe and the Receptionist, that made me feel so hopeful.

Describe your experience with your monitoring appointments at NYU Langone Fertility Center.

Very very early morning monitoring which I hated but it was necessary or id. e late for work all the time.

Describe the costs associated with your care under David Keefe at NYU Langone Fertility Center.

Since insurance covered the majority, all I had to pay out of pocket was 1k

Doctor

David Keefe

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

David Keefe NYU Langone Fertility Center

2012 - 2014, Successful

Age 35 - 37

1 IVF

European

Income $500K

Marketer or PR

3rd of 3 Docs

4 IUI With Other Docs

3 IVF With Other Docs

Strongly Recommends

Successful

Review of

I could always see Dr Berkley what I needed to and he always promptly returned my calls.

Nurses were so nice and friendly, they remembered your name, doctor was always available and they don't take thousands of patients so the waiting room isn't a zoo.

How was your experience with Alan Berkeley at NYU Langone Fertility Center?

See previous feedback

What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?

Think positively!!

During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?

I was at Cornell for close to a year with horrible results....felt like a cattle call each morning for monitoring and you never saw the same doctor...it was like starting over each time. When we finally switched to NYU and Dr Berkeley the experience couldn't have been more different. Nurses were so nice and friendly, they remembered your name, doctor was always available and they don't take thousands of patients so the waiting room isn't a zoo. I could always see dr berkley what I needed to and he always promptly returned my calls. I am a fi believer that the positive experience and feeling I had under NYU's care was the differences! I had 4 failed cycles with no answers at Cornell and one cycle later at NYU a beautiful daughter with 9 frozen embryos....resulting in my now 6 month old. Success on both tries with Dr Berkeley!!

Describe your experience with the nursing staff at NYU Langone Fertility Center.

They were friendly, and always remembered you. My experience at Cornell was so cold and awful that walking into NYU and the nurses greeting you by name was a welcome surprise!

Doctor

Alan Berkeley

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014, Successful

Age 37

4 IUI

Income $200K - $499K

Marketer or PR

Only Doc Seen

Donor Sperm

LGBTQ

Strongly Recommends

Successful

Review of

Dr. Licciardi returned phone calls personally and when we were getting impatient and wanted to explore adding medication to our IUIs he suggested another round of natural before going that route and that's the cycle I got pregnant. We now have a two year old and are starting the process again with Dr. Licciardi for baby number two.

The practice is large and runs like a well oiled machine. We appreciated that monitoring hours were strictly for monitoring. Other clinics also performed IUIs during monitoring hours. NYU also included blood work in their monitoring and not all clinics do.

How was your experience with Frederick Licciardi at NYU Langone Fertility Center?

Dr. Licciardi was great - very personable and put us at ease immediately. We never felt rushed or pressured to do anything and we began treatments even after declining some recommended testing (HSG). Dr. Licciardi returned phone calls personally and when we were getting impatient and wanted to explore adding medication to our IUIs he suggested another round of natural before going that route and that's the cycle I got pregnant. We now have a two year old and are starting the process again with Dr. Licciardi for baby number two.

Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Andrea and Carol)

The nurses and monitoring staff were all fantastic and hugged us goodbye when we graduated from fertility clinic to an OB.

Describe your experience with NYU Langone Fertility Center.

Doctor

Frederick Licciardi

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2009 - 2014, Successful

Age 38 - 43

3 IUI

Donor Eggs

European

2nd of 2 Docs

IVF With Other Docs

Strongly Recommends

Successful

Review of

I really can't say enough good things about Dr. Noyes. After our very long tenure at NYU, I missed her...Dr. Noyes is very honest and straightforward. Sometimes the truth is pretty ugly, but the sooner you know what your situation is, the sooner you can figure out the best course of action.

They [the staff at NYU Fertility Center] are all professionals yet they understand the emotions that infertility brings about and they are very sensitive to that...From our first meeting, Dr. Noyes made us feel like we were in this together and that she was confident that based on my previous cycles, she could get us pregnant.

How was your experience with Nicole Noyes at NYU Langone Fertility Center?

Dr. Noyes enabled us to have our family, so she will always hold a very special place in my heart. We did get to know her perhaps a little more personally than most patients, which just made my husband and I respect her even more. I really can't say enough good things about Dr. Noyes. After our very long tenure at NYU, I missed her.

What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?

Dr. Noyes is very honest and straightforward. Sometimes the truth is pretty ugly, but the sooner you know what your situation is, the sooner you can figure out the best course of action.

During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?

From our first meeting, Dr. Noyes made us feel like we were in this together and that she was confident that based on my previous cycles, she could get us pregnant. She is very honest and straightforward, something that we value very much.

Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: It varied by cycle)

They are all professionals yet they understand the emotions that infertility brings about and they are very sensitive to that.

Doctor

Nicole Noyes

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

NYU Langone Fertility Center

NY - 53rd Street

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of