NYU Langone Fertility Center

9 doctors work here

Rated 8.7
Strongly recommend: 71%Neutral: 15%Don't recommend: 14%8.7
71% strongly recommend
177 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.7
7.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.3
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,057
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

NY - 1st Ave
660 1st Avenue
New York, NY 10016
212.263.8990
NY - Westside
109 West 27th St
New York, NY 10001
212.263.8999

177 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Unknown Success
10
10
Age 36 - 40
3 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
Lawyer
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Hodes was so invested in our success...She always gave her honest opinion about what we could expect and what we were up against. She was encouraging without getting us overly encouraged at any given step, since there are so many. But most importantly, my treatment was personalized and so far was wildly more successful than at my first clinic
NYU is top notch in terms of treatment, professionalism and kindness. I was so impressed at how everyone handled themselves at all times, but the real proof was during COVID. Everyone was smiling, positive, and putting themselves on the line for all of the patients. I've never felt more cared for. It was extraordinary. A huge thank you to NYUFC.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
I've covered Dr Hodes thoroughly in my prior responsible, but I'll add one more thing. Our cycle was right as New York was shutting down due to COVID. We had to delay a cycle because my FSH was too high the cycle before. I genuinely believed every time I called Dr Hodes, which was a lot, that she wanted me to get through this cycle every bit as much as i did and to take advantage of the fact my FSH went down. It was truly extraordinary. At her own family's risk, she kept coming and rooting us on. Absolutely exceptional.
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
You just made a great decision. Don't worry that you won't see Dr Hodes every visit, she's on top of your treatment, even when she's on vacation, much less if you don't see her. NYU is tops and Dr Hodes is an impressive member of the team. It's worth it.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr Hodes was so invested in our success but without ever crossing the line of unprofessional. She always gave her honest opinion about what we could expect and what we were up against. She was encouraging without getting us overly encouraged at any given step, since there are so many. But most importantly, my treatment was personalized and so far was wildly more successful than at my first clinic, RMA of NY with Dr. Stein. We added clomid to my treatment, didn't do any suppression before my cycle since my body does not react well to birth control, and critically, even though my ultra sound was looking right to trigger, she looked at my last results and determined we needed another day to get better results than with RMA and she was right both times. After getting only 3 eggs at RMA at 34. we got at 35 and an incredible 10 at 39, despite by DOR diagnosis. We were thrilled. Further, given my age, PGS testing was recommended, and Dr. Hodes said her goal for us was 2-3 normal embryos. On my second round, without my frozen eggs (which we saved due to the uncertainty of COVID) we got 2 normals and a mosaic. While we're not done yet, these results were incredible and Dr. Hodes was there every step of the way, encouraging and realistic.
Describe the protocols Brooke Hodes-Wertz used in your cycles at NYU Langone Fertility Center and their degree of success.
I answered this question as well in why Dr Hodes was a human, but my treatment was tailored to get much better results than my first egg freeze. We didn't down regulate and instead worked with my natural cycle. This helped a huge amount. We did 300 gonal f in the morning and 150 menopur in the evening and two clomids for the first 5 days. Then we added cetrotide int eh AM and same injections as before in the evening. Even though my US looked like I was ready, Dr Hodes remembered from my egg freeze 4 years ago that we needed to give me an extra day. I'm sure that also made a huge difference in results.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Laura)
Laura was also amazing!!! Since I had my egg freezing training 4 years earlier and we were eager to get going on IVF, Laura did a special class just for me and my husband. She was so kind, honest, and clear about everything. Plus, that's a perfect example of how you really are not a number at NYU. It's a large center, but there is personal care every step of the way, even if you may not be noticing it.
Describe your experience with NYU Langone Fertility Center.
NYU is top notch in terms of treatment, professionalism and kindness. I was so impressed at how everyone handled themselves at all times, but the real proof was during COVID. Everyone was smiling, positive, and putting themselves on the line for all of the patients. I've never felt more cared for. It was extraordinary. A huge thank you to NYUFC.
Describe the costs associated with your care under Brooke Hodes-Wertz at NYU Langone Fertility Center.
Not cheap!! Retrieval, anesthesia, PGS testing...around 20K plus meds
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
I don't think it was something that went wrong, just an unusual situation. My retrieval was very late in the day, and my form said I couldn't eat after midnight. I knew I would literally pass out if that's what I actually did. I can't make it to midafternoon the next day with no food and barely any water. So I called the nurse line and she said I actually could eat that morning, it just had to be 7 hours before the procedure. I'm so glad I called!! I was up and out 30 minutes after the retrieval and felt great, which I'm sure was in no small part to not being famished and faint. I recovered much better from this one than my last, when I couldn't eat before and had a late morning procedure, in fact.
10
Doctor
Brooke Hodes-Wertz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
6
Age 30 - 31
4 IUI
Unexplained
European
Income $100K - $199K
Lawyer
Only Doc Seen
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
Every time I met with Dr. Fino she was extremely attentive and thorough. She answered all our questions thoroughly with no judgment. She also had clearly reviewed my file thoroughly and had personalized recommendations based on that. We never felt like she was in a rush when we were talking to her. I left my appointments feeling that I was receiving the best care for me.
nurse [at NYU Langone Fertility Center] told us the cheapest medications, where to get them, and to order in small increments so nothing is wasted...For one IUI, I showed up that morning (after having taken the meds and had my trigger shot) to be told by billing that my IUI had not been authorized by my insurance company...had to decide whether to cancel the IUI, or sign a waiver agreeing to pay the thousands of dollars (for a covered procedure) if the insurance company refused to pay.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
I felt confident in Dr. Fino's recommendations. It was clear after meeting with her and discussing my course of treatment that she had reviewed my file and her recommendations were based on what was best for me individually. She was never judgmental, and understand the emotional toll that the fertility process has on patients. Would highly recommend her.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Don't be afraid to ask questions - she will take the time to answer them without judgment.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Every time I met with Dr. Fino she was extremely attentive and thorough. She answered all our questions thoroughly with no judgment. She also had clearly reviewed my file thoroughly and had personalized recommendations based on that. We never felt like she was in a rush when we were talking to her. I left my appointments feeling that I was receiving the best care for me.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
Unexplained fertility. We didn't have insurance coverage for IVF, so started out with IUIs which were covered. We were about to begin IVF when the clinics were shut down due to coronavirus, but my protocol is the following: FSH-150 & Menopur 75, Ganirelix Acetate, Ovidrel & Lupron.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Nursing staff is excellent. Compassionate, explain everything well. Since we are self-pay, our IVF nurse told us the cheapest medications, where to get them, and to order in small increments so nothing is wasted.
Describe your experience with NYU Langone Fertility Center.
All the doctors and nurses at the clinic are excellent. The biggest issue I have is that it's extremely hard to get in touch with them. Obviously with such time sensitive matters, this is extremely frustrating.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
IUI covered, but had co-pays for ultrasounds, etc. IVF costs estimated $12,650 for fresh transfer (not including meds $2000-8000, anesthesia $1050, ICSI or PGS, or initial cryopreservation $1500). $4000 for frozen embryo transfer.
Describe Elizabeth Fino's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Highly prefer eSET, but was willing to accept our decision for MET provided we understood the risks (which were well explained).
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
Billing department is disorganized. I received 3 different charts with self-pay costs, and when I spoke to the billing department they didn't seem to really know which was correct. As a self-pay patient, this is a very crucial and stressful aspect. Nursing and authorization department do not communicate well. For one IUI, I showed up that morning (after having taken the meds and had my trigger shot) to be told by billing that my IUI had not been authorized by my insurance company and I had to decide whether to cancel the IUI, or sign a waiver agreeing to pay the thousands of dollars (for a covered procedure) if the insurance company refused to pay.
10
Doctor
Elizabeth Fino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 35 - 36
2 IUI
Unexplained
Other
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
she [Dr. DeVore] had me come in for morning monitoring and found out I was surging. She told me right away, and then cleared her calendar so that we could do the IUI that afternoon instead of waiting another day. I probably talked to her 3 times on the phone that day to make the decision to do IUI right then -- and I'm so grateful I did!...I always felt like she listened to me and understood my personal needs. Her recommendations were specific to my personal medical situation as well as my needs and life. She was caring and compassionate every step of the way. She took the time needed to answer all my questions and never rushed through. And, she was extremely thorough with her answers.
At NYU, the staff is very organized and thorough. Billing and insurance with NYU was a breeze (and honestly, it's always been a painpoint for me at other clinics). I felt that the facilities were clean, very well managed, and they ran a really tight operation...I would recommend going to morning monitoring by 8am as it'll take 2-5 min to get in. At around 8:30 or 9am, it can take 15 - 20 min (which isn't bad, but it's helpful to plan)...NYU is really good about making sure you have the information needed so make sure you listen/learn and follow up so that there are no surprises. The nurses always guided me to check with insurance on specific things (and in fact, called my insurance to confirm on my behalf many times too)
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
As a patient, I had an exceptional experience with Dr. DeVore and cannot recommend her highly enough. She is by far the best doctor I have ever been to. There are a few things that really stand out: I always felt like Dr. DeVore cared about me personally -- she respected my personal values and my comfort zone, and she made recommendations that were tailored specifically to me. She is compassionate but also fully candid and honest. She never sugar coated any of the facts, and just as importantly, gave me ALL the information that I needed to feel comfortable about the decisions that we were making. She is extremely thorough in her analysis and detail oriented. I felt empowered and fully understood the process and next steps. After every appointment, I would walk out of the room, feeling like we made the right decisions. Not everything we tried worked out in the beginning, but the decision-making process and information was so clear and upfront, that we were able to pivot as needed. The entire IUI/IVF process can be extremely complicated, so this piece was HUGE. Dr. DeVore always went the extra mile. In December, Dr. DeVore let me know that in Jan 2020, there'd be a new law which meant that some New York companies would need to provide full coverage for IVF treatment. Dr. DeVore did extra research on this, guided me through the process, and even helped me follow up with billing (and insurance) to make sure we had the information needed. She even wrote a personal letter to our insurance company to ensure everything was organized and in order before starting IVF. This was HUGE and such a stress relief as the process can typically feel very overwhelming given the potential costs. I really felt like Dr. DeVore cared. I know she has a busy schedule and tons of patients, but you would never know. Dr. DeVore gave her FULL attention and dedication to me at every appointment. Even if I had questions outside of appointments, she would get back to me right away too! I've never experienced that level of personal care and can't thank her enough!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
If you're going to see Dr. DeVore, you made the right choice! Best doctor at NYU
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Shannon DeVore made me feel so comfortable throughout the process. I always felt like she listened to me and understood my personal needs. Her recommendations were specific to my personal medical situation as well as my needs and life. She was caring and compassionate every step of the way. She took the time needed to answer all my questions and never rushed through. And, she was extremely thorough with her answers. I wanted to understand EVERY step of the process, every risk, and every potential scenario. Shannon was so patient and not only answered my questions immediately, but also gave me the level of depth that I needed so that I felt fully comfortable. I cannot tell you how much I appreciated Dr. DeVore's care, dedication and personal attention!
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
One of my biggest issues was the timing of ovulation as my cycles varied widely month by month. We started out by monitoring my cycles and doing a trigger shot. The first cycle, we learned that my follicles were not growing big enough by the time I ovulated, so for the next cycle, Shannon gave me Clomid to help with the follicle process. Although my body reacted well to Clomid, the first IUI was unsuccessful. The next month, I tried Clomid again but this time my body had a strange reaction to the medication and I had really bad cramps post ovulation. As a result, Shannon decided to pivot and put me on Letrazole instead. I really appreciated this pivot because I knew that Shannon was listening to me and not pushing me down a path (Clomid) that I wasn't comfortable with. In addition, that next month was Christmas and I already had plans to travel and see my family. She knew this was important to me so rather than doing a timed IUI (and having me cancel my plans), I took Letrazole and had sex normally (using ovulation sticks). When this didn't work, the next month, she suggested we try Letrazole + IUI again and simultaneously prepare to start IVF. She was extra careful and thoughtful about monitoring me during this time as she knew my ovulation could be pretty erratic. 4-5 days after my period, she had me come in for morning monitoring and found out I was surging. She told me right away, and then cleared her calendar so that we could do the IUI that afternoon instead of waiting another day. I probably talked to her 3 times on the phone that day to make the decision to do IUI right then -- and I'm so grateful I did! At the same time, we were also preparing to potentially start IVF. Shannon spent so much time walking us through the process, explaining the medications, and the most cost effective solutions. She mapped out every step and scenario (we had so many questions!!). And then... in a crazy turn of events, the DAY BEFORE we were supposed to start IVF, I found out that I was pregnant! While we never went down the IVF path, I would have felt 100% comfortable if we did. In the first 7 weeks of pregnancy, she monitored me to ensure everything was going smoothly and even was there to show me the first heart beat!
Describe your experience with your nurse at NYU Langone Fertility Center.
The NYU staff was very thorough an organized about calling me with results immediately, booking me for follow up appointments, ensuring our billing was sorted and organizing our insurance paperwork. It was never a problem to get in quickly for morning monitoring (I never waited over 5-10 min). And, they nurses were always friendly --- i felt like we knew each other after 6 months! In addition, we took a 3 hour, in-person course on IVF. I was kicking and screaming going into it because it meant I needed to miss a couple hours of work... but wow, it is so necessary. I highly recommend that everyone take this course before going down the IVF path
Describe your experience with NYU Langone Fertility Center.
At NYU, the staff is very organized and thorough. Billing and insurance with NYU was a breeze (and honestly, it's always been a painpoint for me at other clinics). I felt that the facilities were clean, very well managed, and they ran a really tight operation. I would recommend booking your actual appointments well in advance so that you are organized and can plan accordingly. Secondly, I would recommend going to morning monitoring by 8am as it'll take 2-5 min to get in. At around 8:30 or 9am, it can take 15 - 20 min (which isn't bad, but it's helpful to plan). Lastly, I would do your homework on insurance! NYU is really good about making sure you have the information needed so make sure you listen/learn and follow up so that there are no surprises. The nurses always guided me to check with insurance on specific things (and in fact, called my insurance to confirm on my behalf many times too)
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
Fully covered by insurance except for $25 co-pays each visit (thank goodness!)
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
5
5
Age 34
15 IUI
6 IVF
Donor Sperm
Surrogacy
Male Factor
Unexplained
Ashkenazi Jewish
9th of 9 Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
During my 1:1 consult I felt very connected with Dr Grifo especially because I met with him in the past and he seemed to really understand my journey. He recommended surrogacy at this point due to torturing my body for 8 years now with no results. He himself did surrogacy so I felt like I was in good hands. However once I was a patient I felt a little like a number because he was not as involved in my cycles and I mainly was in contact with whatever dr was on call.
The [NYU Langone Fertility Center] clinic seems to have an organized system for monitoring but you need to be aggressive sometimes and pay attention because they sometimes tell you to sit somewhere to wait and then forget about you. Other than that the wait isnt usually too long and everyone who I had to work with was very nice. I really liked the lab supervisor as well.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr Grifo is very realistic and does not sugar coat anything. That is what when I met with him years ago into my journey I did not proceed with him because sperm donor was not something I was ready for. However after many years of failures with other drs I returned to him because I now understood why this would be the best option. At this point he also recommended surrogacy since I had many failed transfers with normal embryos and put my body through very intense treatments. I agreed to this and felt like I was in good hands. However once I started to cycle I did not have much communication with them and everyday a different dr would call me with next steps. It felt kind of impersonal and my first retrieval was cancelled because my numbers were not getting communicated properly. That was frustrating. My second retrieval was a success but my biggest concern which I mentioned to dr Grifo several times came true and I had very bad OHSS which I had to get my abdomen drained. I feel like if dr Grifo was personally the one handling my care that would have been avoided.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
He is a really good doctor and knows a lot but he will admit a lot of this treatment just comes down to luck. He diagnosed me as being "extremely unlucky". He does not believe in supplements much as well and wont be hands on during your treatments so you need to be okay with that.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
During my 1:1 consult I felt very connected with Dr Grifo especially because I met with him in the past and he seemed to really understand my journey. He recommended surrogacy at this point due to torturing my body for 8 years now with no results. He himself did surrogacy so I felt like I was in good hands. However once I was a patient I felt a little like a number because he was not as involved in my cycles and I mainly was in contact with whatever dr was on call. Since I have been through so much I really expected him to be more involved and we even had a cycle get cancelled and converted to IUI because of that.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Since I have a history of making many eggs and am high risk for OHSS my first protocol involved low dose gonal F, menopur, and letrozole. I wanted him to copy what my last dr did with me since I did not hyperstim those cycles but he did not listen. This first cycle was too low and my eggs did not grow evenly. At the point of my cycle in which they should have increased my meds they did not and I only had 2 large follicles and many small ones which never happened to me before. We converted this to an IUI because I know I can do better than that. Second cycle he increased meds but I thought it was a little too aggressive. I was on gonal 150, menopur 75 and letrozole for 5 days. I ended up with 33 eggs and had moderate OHSS which I needed to get my abdomen drained and I was sick for a month. I wished he just copied the cycle I did with my last dr because it always resulted on around 20 eggs and I would not get OHSS like I have in the past. I listened to Dr Grifo because I trusted him and thought maybe hed know better.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
during monitoring they have a system and once or twice I was forgotten about in line and waited longer than I should. Other than that the nurses themselves were nice and I had no issues with any
Describe your experience with NYU Langone Fertility Center.
The clinic seems to have an organized system for monitoring but you need to be aggressive sometimes and pay attention because they sometimes tell you to sit somewhere to wait and then forget about you. Other than that the wait isnt usually too long and everyone who I had to work with was very nice. I really liked the lab supervisor as well.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
they have a system which seems organized but you have to be on top of it because sometimes you get overlooked
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
I felt like my medication dosages/egg growth results were not shown to dr Grifo to review which ultimately lead to a cancelled cyle
5
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, 14 Eggs Frozen
7
3
Age 36 - 41
1 Egg Freezing
Donor Sperm
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Keefe is kind, warm and compassionate, and takes time to explain and answer questions in great detail. I've only seen hime twice, both times for consultation. My only negative is that I wish I would see him more throughout the process. I only saw him for initial consultations. The rest of the time you deal mainly with the nurse coordinator and other doctors and technicians...He's not the doctor to see if you want personalized, individual attention from your doctor at every stage during the IVF process. I feel very confident with the level of care that I'm receiving and his oversight over my care, but there isn't much face time with Dr. Keefe. Their practice is so highly respected and has high success rates, that it's worth it to me.
NYU is one of the leaders in IVF and has perfected the process. They know what they're doing and I highly trust them. The downside is that they've operationalized the process so much that the experience often feels like a factory. I'd love to see greater personalization and more guided interaction...I wasted 4 months trying to get someone to help me get started...the process wasn't nearly as seamless as I had hoped it would be
How was your experience with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is kind, warm and compassionate, and takes time to explain and answer questions in great detail. I've only seen hime twice, both times for consultation. My only negative is that I wish I would see him more throughout the process. I only saw him for initial consultations. The rest of the time you deal mainly with the nurse coordinator and other doctors and technicians.
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
He's not the doctor to see if you want personalized, individual attention from your doctor at every stage during the IVF process. I feel very confident with the level of care that I'm receiving and his oversight over my care, but there isn't much face time with Dr. Keefe. Their practice is so highly respected and has high success rates, that it's worth it to me.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
Dr. Keefe is extremely empathetic and passionate about what he does. He takes the time to make sure you're comfortable with the information.
Describe your experience with NYU Langone Fertility Center.
NYU is one of the leaders in IVF and has perfected the process. They know what they're doing and I highly trust them. The downside is that they've operationalized the process so much that the experience often feels like a factory. I'd love to see greater personalization and more guided interaction
What specific things went wrong at NYU Langone Fertility Center?
  • Lost appointments
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
After I confirmed with Dr. Keefe that I was ready to move forward with IVF, the process wasn't nearly as seamless as I had hoped it would be. I wasn't assigned a nurse coordinator and spent the next few months calling, asking questions trying to figure out the process. Finally I was put in touch with a nurse who put me in touch with a nurse coordinator. Now that that's happened, it's much better. But I wasted 4 months trying to get someone to help me get started.
7
Doctor
David Keefe
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
8
Age 32 - 33
4 IUI
2 IVF
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Lawyer
1st of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
After three transfers and no successful pregnancy, he [Dr. James Grifo] is not only encouraging me to continue but ensures me that this process will result in a baby it is just a matter of time and numbers (at some point it will work). He understands how frustrating that is and is constantly encouraging me and letting me know how well I'm doing despite the anxiety, fear, pain, discomfort and hormonal roller coaster.
Don't be overwhelmed by the size of the office or the staff [at NYU]...Despite its size, it is extremely well run. Signing in at the computer is arguably the only time I felt like a "number." I have never experienced a mishap or mistake on behalf of the clinic or a missed call etc...They [nurses] are exceptional, all of them. Caring, kind, compassionate and HUMAN. They know me by name and are all cheering me on.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is all about numbers. He is extremely smart, continues to do research and I find him to be candid and honest with me. After three transfers and no successful pregnancy, he is not only encouraging me to continue but ensures me that this process will result in a baby it is just a matter of time and numbers (at some point it will work). He understands how frustrating that is and is constantly encouraging me and letting me know how well I'm doing despite the anxiety, fear, pain, discomfort and hormonal roller coaster. I find him open to working with other doctors (even when he doesn't agree with their ideology), he is willing to try different things than what his normal protocol allows for. He is open to my suggestions and patiently answers pages and pages worth of prepared questions I have presented him with after doing my own research. In dealing with autoimmune issues he has been particularly accommodating and his ongoing work on Chronic Endometritis has been extremely informative.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Don't be overwhelmed by the size of the office or the staff.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Nurses know my name, as does Dr. Grifo, all are patient, kind, attentive and in tune with my particular case.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
First retrieval cycle we did 150 Follistim, 150 Menopur. I had 13 eggs, 11 fertilized with ICSI. Did a fresh transfer and PGS tested the balance. Got 2 PGS normal embryos and 1 Mosaic. After failed fresh transfer we did an endometrial biopsy that was positive for Chronic Endometritis. Took months to treat that, once it cleared I did two frozen transfers that both resulted in chemical pregnancies. The first frozen transfer was done with Estrace and an autoimmune protocol that included Prednisone, Plaquenil and IVIG. The second FET was a natural cycle transfer with autoimmune protocol as well. This current retrieval cycle I am doing 300 Follistim, 150 Menopur and Letrozol.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I love these women! They are exceptional, all of them. Caring, kind, compassionate and HUMAN. They know me by name and are all cheering me on.
Describe your experience with NYU Langone Fertility Center.
The clinic is big, there are always people in the waiting room. If you want a boutique experience this is not for you. Despite its size, it is extremely well run. Signing in at the computer is arguably the only time I felt like a "number." I have never experienced a mishap or mistake on behalf of the clinic or a missed call etc.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
A lot of women in the waiting room, if you show up at the very end of monitoring hours you will wait for sure. But once you put your name into the system that you arrived, you will be called in turn (usually within 20 minutes at the very longest) and from there it is a well oiled machine. You get to know all the doctors and PA's that are doing the sonograms and you know all the nurses drawing blood.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
For a self-pay full cycle, with PGS testing, transfer and medications the OVERALL cost (everything included) is approximately $24,000.
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Grifo does not endorse multiple embryo transfer but is willing to do so at the patient's request or insistence.
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
9
Age 34 - 35
7 Egg Freezing
Diminished Ovarian Reserve
East Asian
Income $200K - $499K
Accountant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is empathetic and I never felt rushed when I saw her in person or spoke to her...Compassionate, empathetic, responsive, tailors your treatment to you, willing to try new things, willing to listen to your concerns/suggestions yet will provide her thoughts/take on it, interacts with you instead of solely relying on the nurses/staff...
NYU is a well-oiled machine. They are equipped to handle their volume of patients and although I often felt like a number during morning monitoring due to the number of other patients, most of the nurses were very warm and pleasant. It is helpful to go earlier (closer to 7am) during morning monitoring hours -- you will be in and out as opposed to scheduling closer to 9am...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Absolutely love her. I have recommended her to three of my close friends. She is everything you would want in a fertility doctor. Compassionate, empathetic, responsive, tailors your treatment to you, willing to try new things, willing to listen to your concerns/suggestions yet will provide her thoughts/take on it, interacts with you instead of solely relying on the nurses/staff. I wish I had started my egg freezing journey with her and didn't just go with a name/title as I did for my first doctor, which came recommended by my gyno and a friend that works on the admin side of the NYU hospital system. I had an unquestionably better experience with Dr. DeVore and am so happy I switched to her.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
She will be your guide and friend throughout this difficult process, so treat her with kindness and she will be there for you every step of the way. Don't be afraid to bring your perspective and suggestions based on your own research and reading -- she is open to hearing your ideas and is not dismissive like other doctors can be.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is empathetic and I never felt rushed when I saw her in person or spoke to her. She was willing to experiment and try different protocols when it became clear my past protocols were only producing a minimum number of eggs. I felt like she understood my concerns with my past experience with another doctor and was open to hearing my suggestions based on research I had done, instead of shutting it down quickly like my previous doctor had. Infertility is still a developing field of science so I appreciated that she was open minded since I was desperate for different results and standard protocols were not working well for me. She is extremely responsive and I appreciated that she often called me herself (rather than have a nurse call) to give me an update or my results.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Prior to starting with Dr. DeVore, I had done two cycles with another doctor in the practice using first an antagonist protocol with clomid (resulting in 3 M-2) and second a microdose lupron protocol (resulting in 2 M-2 and 2 M-1). The results were mediocre so Dr. DeVore experimented with different protocols, including having me come in as soon the same morning I started spotting versus day 2 (with day 1 being full flow) with my previous doctor. Our rounds together included the following. I appreciated that after each of the first two rounds, we tried something different since the protocol wasn't producing the results we were hoping for. The number of eggs retrieved given my age were soul crushingly low. Round 1: Antagonist (300 Gonal F, 300 Menopur). Results: 1 M-2, 1 GV, 1 unable to be retrieved Round 2: Low dose antagonist with Clomid (75 Gonal F, 75 Menopur) Results: 1 M-2, 1 M-1 and 1 GV Round 3: Microdose lupron with Omnitrope for first 5 days (5 MDL, 300 Gonal F, 150 Menopur) Results: 6 M-2 and 1 GV Round 4: Microdose lupron with Omnitrope for first 5 days (5 MDL, 300 Gonal F, 150 Menopur) Results: 4 M-2 Round 5: Microdose lupron with Omnitrope for first 5 days (5 MDL, 300 Gonal F, 150 Menopur) Results: 6 M-2, 3 GV Round 3 was my best round yet so we appeared to have found a protocol that worked for me, so we stuck with it for rounds 3-5.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Here's where I did feel like a number sometimes given how many people they saw but I appreciate that they always had the correct info and I never questioned their competence or attention to detail. I did hate that I always had to leave a message with a central answering service to talk to a nurse but I appreciate that the nurses were pretty timely in giving me a call back.
Describe your experience with NYU Langone Fertility Center.
NYU is a well-oiled machine. They are equipped to handle their volume of patients and although I often felt like a number during morning monitoring due to the number of other patients, most of the nurses were very warm and pleasant. It is helpful to go earlier (closer to 7am) during morning monitoring hours -- you will be in and out as opposed to scheduling closer to 9am.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Efficient and well-oiled machine. I was a seasoned pro having done 7 cycles so I appreciated being able to get in and out relatively quickly. Just know that you will not always see your doctor during monitoring -- it depends on what day you are scheduled to come in based off your own body/results and which doctor is on call that day. But I appreciated that I always knew Dr. DeVore was reviewing my results behind the scenes and she would often give me a call re: next steps if she did not see me for monitoring that day.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
$9,200 for first round of egg freezing, $8,200 for each subsequent round. These included all morning monitoring, blood tests, retrieval, etc. other than anesthesia. Medication was separate.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
n/a
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 42
IVF
Donor Eggs
Donor Sperm
Other
Ashkenazi Jewish
Other
Income $100K - $199K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore is exceptional. She went above and beyond for me on several occasions...I could not use my own eggs due to fragile x premature ovarian failure and she was very supportive of my donor egg search...I used their portal to ask many questions and she always got back to me...My first transfer resulted in an ectopic pregnancy and she immediately reached out to an excellent NYU surgeon to fit me into his schedule...
NYU was excellent. They provided me with an amazing egg donor. The doctors and staff are exceptional. They are efficient, compassionate...The nurses were friendly, efficient, and very competent. They took blood samples, handled scheduling the many visits, answered many of my questions. -The only negative is that there was not enough training on progesterone oil shots that we give ourselves at home. I needed more instruction...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is exceptional. She went above and beyond for me on several occasions. I am extremely grateful and happy with her care. -I could not use my own eggs due to fragile x premature ovarian failure and she was very supportive of my donor egg search. She was kind and easy to talk to about that. I was also using donor sperm so I was a double donor IVF candidate. -I had had consultations with 3 other fertility doctors before her and they seemed arrogant and egocentric to me. I thought it was every doctor in the fertility field before I met Dr. Devore. She has somehow remained approachable. She made me feel like we were on the same level, for lack of a better term. -She explained each step thoroughly and answered all of my questions. I have some autoimmune issues and was concerned that they might play a role. I also was slightly neurotic about all of it and she was patient with me throughout. She was straightforward about the likelihood that each step would work. -I used their portal to ask many questions and she always got back to me. Many of the steps are time-sensitive so her timeliness was critical. -She was open to my feedback about my meds regimen. As it turned out, her instinct was correct, not mine. -My first transfer resulted in an ectopic pregnancy and she immediately reached out to an excellent NYU surgeon to fit me into his schedule. Amazing! That was above and beyond. -She then helped me to quickly arrange another transfer (after the healing period) before NYU’s one-month holiday break, rather than making me wait until after the break. Again, amazing! The second transfer worked and I’m looking at my 4-month old daughter right now. -When I asked her for ob recommendations at the end, she recommended Cornell b/c she had heard that they opened a new labor/delivery center that had all single beds. I really appreciated that extra assistance and it turned out to be amazing advice. -I had a hematoma with my second transfer. nyu was amazing - i reported the bleeding to them at 10pm and they gave me a 7am appt the next morning. They took a look and said I was still totally pregnant and the baby was fine. I think the dr that day was not dr devore but she was wonderful as well. -I could not be happier with the care I received from Dr. Devore
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
-ask all your questions, even the ones you think are silly or obvious. she will answer them all. -go with her instinct rather than yours. she is very experienced and has great judgement. -If it applies to you, do some egg and sperm donor research beforehand, specifically about genetic problems and testing for those.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
-Fertility was an emotional topic for me and Dr. Devore was wonderful, so kind and easy to talk to. I was never felt embarrassed with her; I was comfortable the whole time. -I could not use my own eggs due to fragile x premature ovarian failure and she was very supportive of my donor egg search. -She answered all of my questions, sometimes multiple times, with patience. -She was honest about the likelihood of each outcome -Our meds regimen was specific to my medical situation. She was open to feedback about it. I never felt like a number. -Dr. Devore is a fantastic doctor
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
context: I was coming from early menopause, caused by fragile x premature ovarian failure so I likely needed more estrogen than most. -you go in for ultrasounds regularly throughout to measure the thickness of your uterus. -my first step was to to thicken my lining with a birth control pill for 11 days. I believe this was to simulate a menstrual cycle. -i took the following (am uncertain of order): blue estrogen pills inserted vaginally, estrogen patches, progesterone suppositories, progesterone oil injections (first in sesame oil, then olive oil when I developed an allergy to the sesame oil). -we added baby aspirin and low doses of prednisone for the second transfer but I don't think in hindsight they were really necessary. They were at my request due to some autoimmune issues I have but I think it would have worked without them and if I have another child, I would skip those.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Jean-ann mckiernan)
-I have nearly all positive things to say about the nursing staff. The nurses were friendly, efficient, and very competent. They took blood samples, handled scheduling the many visits, answered many of my questions. -The only negative is that there was not enough training on progesterone oil shots that we give ourselves at home. I needed more instruction and support and mostly got it from facebook which should not be the case. I asked one of the nurses to draw circles on me where I should give myself the shots and she drew them at different places on my right and left sides, which confused me further. They should be the same spot on my left and right side. but apart from that, they are excellent. -The egg donor coordination team was wonderful! They are compassionate and competent. There was one small communication blip over email that they very quickly corrected. -The billing department was wonderful! No issues at all.
Describe your experience with NYU Langone Fertility Center.
NYU was excellent. They provided me with an amazing egg donor. The doctors and staff are exceptional. They are efficient, compassionate. The offices were spotless. They took covid precautions seriously. They are meticulous. I have no complaints at all, except the one issue I mentioned about the nurses not training us enough on home injections. They are the best and I'd recommend them to my best friend. I am so grateful I lived near them and was able to use them.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I believe Dr. Devore doesn't recommend multiples. I had heard that the new standard for all doctors was not to do them because it is higher risk.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at NYU Langone Fertility Center.
It was nothing serious at all. I think once or twice I called them to get my results because they weren't sent to me fast enough. But it was not a big issue.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 36
4 IVF
Diminished Ovarian Reserve
Uterine Fibroids
Prefer not to answer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore always went out of her way to make sure that my questions were answered (no matter how many times I asked the same thing) and made herself really available throughout the process. She never made me feel like I was bothering her or second guessing her medical advice - it was a true partnership and I always felt like I was really being heard.
NYU [Langone Fertility Center] is very efficient. The number of patients can be very intimidating so it is really important to have a good relationship with your doctor - otherwise you can feel like a number. With Dr. DeVore I always felt like I was her most important patient and I imagine she makes everyone feel that way.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is literally an angel. She was my second fertility doctor and I started with her at a point when I was feeling really down about my circumstances. I have a genetic condition that my husband and I were trying to screen and then found out that I have diminished ovarian reserve. The combination of the two made me feel like there was no chance for success. From the first time I spoke with Dr. DeVore I knew I had the right person on my team. She is brilliant, compassionate and values the doctor/patient relationship. Because of the genetic factors I completed multiple egg retrievals - my first cycle was the best one and I (being superstitious) wanted to recreate that cycle as closely as possible heading into my last one. That included being on birth control when it wasn't necessary and waiting an extra day before starting stims (which is rather unorthodox). Instead of brushing me off, Dr. DeVore welcomed my thoughts and believed that my instincts were valid. She really listened and as a result I had another very successful cycle. Dr. DeVore checked in on me often and made a point to be there for my scans whenever possible. She consoled me when a cycle didn't go well and celebrated the victories as if she was one of my closest friends. I truly believe that she made all the difference in my journey.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
No advice - just know that you picked the best doctor ever.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
I am a patient that needs a lot of hand holding - to understand test results, next steps and all my options. Dr. DeVore always went out of her way to make sure that my questions were answered (no matter how many times I asked the same thing) and made herself really available throughout the process. She never made me feel like I was bothering her or second guessing her medical advice - it was a true partnership and I always felt like I was really being heard.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
For some reason I had great results using birth control and a slightly delayed start. Makes no sense but it worked!
Describe your experience with NYU Langone Fertility Center.
NYU is very efficient. The number of patients can be very intimidating so it is really important to have a good relationship with your doctor - otherwise you can feel like a number. With Dr. DeVore I always felt like I was her most important patient and I imagine she makes everyone feel that way.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Single embryo
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 44
IVF
Donor Eggs
Donor Sperm
Diminished Ovarian Reserve
European
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore treated me with kindness and compassion throughout every step of my fertility journey. She listened and never made me feel like my concerns or anxieties were invalid or not worthy of her time. She is truly one of the first physicians that I ever felt really listened to me...Fertility treatment is hard and it takes time and a lot of tears to get a place of joy. I couldn't have asked for a more compassionate, caring, and intelligent doctor to be paired with on this journey. There aren't enough words to describe my gratitude to Dr. DeVore.
I would have likely benefited from more of an introduction to the clinics services as a whole [at NYU Langone Fertility Center], ie. who to call for what kind of question, but I quickly figured out how things worked. I had a couple of upsetting experiences seeing other doctors during morning monitoring, but with the amount of appointments I had, those were very much the exception. Overall, the clinic's strengths far outweigh its minimal weaknesses.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
When my fertility journey began at NYU I was given an appointment with Dr. DeVore, in part because she had availability at the time I requested. It was only minutes into my first appointment with Dr. DeVore that I got the feeling that I was assigned to the doctor who I was meant to be on this journey with. Fertility treatment is hard and it takes time and a lot of tears to get a place of joy. I couldn't have asked for a more compassionate, caring, and intelligent doctor to be paired with on this journey. There aren't enough words to describe my gratitude to Dr. DeVore.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Know that there are moments of this journey that can be harder than others, but TRUST that you're in the greatest hands possible.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore treated me with kindness and compassion throughout every step of my fertility journey. She listened and never made me feel like my concerns or anxieties were invalid or not worthy of her time. She is truly one of the first physicians that I ever felt really listened to me.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Aleksandra Kostyra)
Aleks was incredibly thorough. If she wasn't available to respond to questions, someone else on her team would follow-up. She never made me feel like I had a "dumb" question and was always willing to explain different aspects of my protocol that I was unsure of.
Describe your experience with NYU Langone Fertility Center.
The team at NYU seems to have their practice down to a science. Just one visit during morning monitoring can show you just how many moving pieces there are how many patients the clinic is working with at any given time. Some mornings were a breeze, but the majority I spent significantly longer in the lobby waiting than I would have liked, despite set arrival times. That part can get quite frustrating, but it always seemed like the team was doing their best to try to manage. I would have likely benefited from more of an introduction to the clinics services as a whole, ie. who to call for what kind of question, but I quickly figured out how things worked. I had a couple of upsetting experiences seeing other doctors during morning monitoring, but with the amount of appointments I had, those were very much the exception. Overall, the clinic's strengths far outweigh its minimal weaknesses.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
None of my donor related expenses were covered - ie. anything related to donor egg and sperm. In addition to those expenses, PGS testing, copays, etc. - my final cost was approximately $30,000
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
9
Age 39
1 IVF
Donor Sperm
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. DeVore] does a good job of balancing giving you information you need but not overloading you with every detail. At a large clinic like NYU, she is available, and would always call me back in a timely manner and give me the time I needed to feel comfortable with our conversations...If you want to see Dr. DeVore more often, be willing to go to the West Side location when she is there--it is also a lot smaller, which is awesome--I was able to see Dr. DeVore for a lot of my monitoring visits by being flexible on location and asking the scheduling nurse where she would be.
NYU is a big clinic, so you need to be ready to advocate yourself and be organized. It can be confusing at first to figure out how everything works and who initiates things, so be prepared to call your Patient Care Coordinator until you get the answers you need. If you want your hand held through everything this might not be the place for you...Your RE is unlikely to be the one doing your procedures (egg retrieval, transfer) unless you are lucky enough to have then on the day they are doing procedures...[nurses] are always friendly and compassionate, and will answer your questions when they call with updates/details.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is a wonderful doctor. Throughout my treatment with her I have felt like I was getting great care. She does a good job of balancing giving you information you need but not overloading you with every detail. At a large clinic like NYU, she is available, and would always call me back in a timely manner and give me the time I needed to feel comfortable with our conversations. Additionally, it is possible to see her more often as her nurses do a great job of telling you where she will be for monitoring visits so you can adjust your location (East Side or West Side) which I really appreciated!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
If you want to see Dr. DeVore more often, be willing to go to the West Side location when she is there--it is also a lot smaller, which is awesome--I was able to see Dr. DeVore for a lot of my monitoring visits by being flexible on location and asking the scheduling nurse where she would be.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore really cares about her patients. She is available despite being in a large clinic, and always takes the time needed to make you feel comfortable with the path forward.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Clomid, Gonal-F, Menopur, Cetrotide, Dual trigger
Describe your experience with the nursing staff at NYU Langone Fertility Center.
I LOVE the nurses at NYU Fertility. They are always friendly and compassionate, and will answer your questions when they call with updates/details. The nurses on the 6th floor for retrievals/transfer are awesome and always made me feel at ease.
Describe your experience with NYU Langone Fertility Center.
NYU is a big clinic, so you need to be ready to advocate yourself and be organized. It can be confusing at first to figure out how everything works and who initiates things, so be prepared to call your Patient Care Coordinator until you get the answers you need. If you want your hand held through everything this might not be the place for you. The East Side location is huge and a bit more impersonal. If you want a smaller feel I highly recommend going to the West Side for morning monitoring--it is a smaller and more intimate office and you will see your RE if you go on the days that they are there. Your RE is unlikely to be the one doing your procedures (egg retrieval, transfer) unless you are lucky enough to have then on the day they are doing procedures. I still felt really comfortable with the doctors I did have for these procedures, but it is something to be aware of. This is when having the consistency of the nurses is helpful.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I was lucky enough to have insurance coverage through my employer.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
With PGT-A testing a single embryo transfer is the recommended approach.
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
There was a little confusing over being able to do a retrieval after the holiday shutdown. I was initially told yes, but when they went to schedule me they were already booked and then I was told that I couldn't do a retrieval--I think some of this was a side-effect of Covid-19 and people trying to get in cycles as they said they had never had to put a limit on the number of people doing retrievals before, but it was still a very frustrating experience.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 35
2 IUI
1 IVF
1 Embryo Freezing
Male Factor
South Asian
Middle Eastern
Income $500K+
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. DeVore is incredibly empathetic. She treated me always like I was extremely important, my concerns were always valid and there was no question too simple or complicated that she wouldn’t answer...impressively intelligent and knowledgeable. She clearly is up to date on the gold standards with regard to REI and all the most up to date treatments and recommendations...told me very honestly that she would recommend IVF rather than try IUI several more times as she was confident that would yield us better results....
All of the staff [at NYU Langone Fertility Center] were excellent. They clearly know they work in a field where patients are anxious, stressed and emotional. They all show compassion and understanding that this is a difficult time to navigate...The offices are also open 7 days a week. The offices also have an operating room on site so that travel to multiple sites is never required...ease at which to obtain appointments - flexibility for those who need it for work
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was incredible to work with. Approaching infertility for any reason is a stressful and emotional experience. She always made me feel as though she would be with me every step of the way and would always be honest with her recommendations and thoughts. I would recommend her (and already have) to any patient looking for the perfect doctor to help navigate through the intricacies of infertility. I never once felt as though I would be left alone to figure anything out. She was fantastic and I am forever grateful.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Make the appointment!!!!! You will not regret it.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore is incredibly empathetic. She treated me always like I was extremely important, my concerns were always valid and there was no question too simple or complicated that she wouldn’t answer. She is compassionate and genuinely caring - two rare findings in elite and highly intelligent doctors.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr. DeVore is impressively intelligent and knowledgeable. She clearly is up to date on the gold standards with regard to REI and all the most up to date treatments and recommendations. We tried IUI twice - once with natural cycle and the second time with ovulation induction to help increase the number of follicles and increase the chances of fertilization. She then told me very honestly that she would recommend IVF rather than try IUI several more times as she was confident that would yield us better results. She was absolutely right and asked me when we would want to get started - she then ensured that all of my appointments, medications and plans were set far in advance as my schedule is complicated.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Alyssa )
All of the staff were excellent. They clearly know they work in a field where patients are anxious, stressed and emotional. They all show compassion and understanding that this is a difficult time to navigate.
Describe your experience with NYU Langone Fertility Center.
Strengths: ease at which to obtain appointments - flexibility for those who need it for work. The offices are also open 7 days a week. The offices also have an operating room on site so that travel to multiple sites is never required. Weaknesses: nothing really that I can point out.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Well-oiled machine - even during the stressful time of COVID
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I have pretty good coverage with my job - however PGS isn’t covered and the medications generally aren’t fully covered but I got information from the office for other pharmacies that offer major discounts. We probably spent ~10,000 dollars total.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
She will always work with you to meet your needs and goals. She will also give honest advice about results and risks.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 34
1 IUI
Unexplained
European
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We agreed to undergo 3 IUI cycles [with Dr. DeVore] and then IVF if IUI's were not successful...treated me as a human during the entire duration of my treatment. She spent time to ensure she understands the problems we faced and she explained to us all the next steps required to proceed with IUI treatments...She took time to answer all our questions in detail, followed up with us when clarity was needed on test results and most importantly helped us get pregnant within the first IUI cycle. Her ovulation induction nurse Carol was great as well. She performed the IUI and has great bedside manners.
the clinic [NYU Langone Fertility Center] is well located in NYC. The Fertility center on 5th FL is spacious, clean and well run by administrators and nurses. The facility on the west side is also new, modern and well organized and run by support staff. Both facilities were clean and I felt well taken care of during my visits and treatment...team of coordinators and nurses were also very transparent and kept us informed all the time about testing results, upcoming meetings and follow-ups
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is a caring and excellent professional. She took time to answer all our questions in detail, followed up with us when clarity was needed on test results and most importantly helped us get pregnant within the first IUI cycle. Her ovulation induction nurse Carol was great as well. She performed the IUI and has great bedside manners. Dr. Devore's assistant Christine is also great. she was very receptive and promptly answered all our questions. When we had questions for the doctor she would quickly convey the message to the doctor and we'd receive a call back shortly from the team with an answer. The NYU langone Fertility center staff was also great. everyone was courteous and prompt. I never had to wait more than 5 minutes to be seen. Overall we had a great experience and we'd go back to Dr. Devore and her team to help us conceive again. Highly recommend them to anyone having difficulty getting pregnant.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
understand the procedure recommended, the medication prescribed and ask lots of questions if additional clarity is required.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore treated me as a human during the entire duration of my treatment. She spent time to ensure she understands the problems we faced and she explained to us all the next steps required to proceed with IUI treatments. She recommended we undergo 3 IUI treatments and then IVF is IUI unsuccessful.Her team of coordinators and nurses were also very transparent and kept us informed all the time about testing results, upcoming meetings and follow-ups
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
We agreed to undergo 3 IUI cycles and then IVF if IUI's were not successful. We prepared for and got through the first IUI cycle and 2 weeks later I found out I was pregnant. As soon as I tested positive I went to the office to get a blood test confirmation. The team also measured my HCG level. A week later I went for another blood test and my HCG level was measured again. The 2 weeks later I was scheduled for the first ultrasound at 6 weeks and 5 days. we heard the heartbeat and saw our baby for the very first time. Dr. Devore confirmed all my measurement look great and she recommended a list of OB's to start seeing for the rest of my pregnancy and delivery
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Carol)
Carol and the entire team were great, receptive and great communicators.
Describe your experience with NYU Langone Fertility Center.
the clinic is well located in NYC. The Fertility center on 5th FL is spacious, clean and well run by administrators and nurses. The facility on the west side is also new, modern and well organized and run by support staff. Both facilities were clean and I felt well taken care of during my visits and treatment.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
doctor's fees, ultrasound fees, blood test fees and facility fees
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
a day before the IUI we went in for an ultrasound to ensure I was ready. the nurse/doctor who performed the ultrasound told me I am ready for the procedure the next day. A few hours later Dr. Devore called to clarify that I was not ready and that we'll need to take hormones one more day and then come back for an ultrasound to confirm readiness.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 36
1 Egg Freezing
Prefer not to answer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. DeVore was amazing. This was a very hard process for me emotionally and she was always there for me...egg freezing was very personal and something I didn’t necessarily want to do. Dr. Devore was very compassionate during my journey. I had a lot of concerns both with my intended results and costs as I was paying out of pocket. Dr. DeVore listened to all of my concerns as well as my extensive list of questions that seemed to get longer every day...
NYU seems like a well oiled machine. There are longer waits the later in the morning you go. I would recommend early appointments. I felt it was easier/ more convenient to get information over the phone...There are a lot of women going through this, which means there are a lot of nurses. Some are better than others. Some treat you like a number vs. a human...whenever I called or had questions I was reassured by whoever called me back - and I called very often. Sometimes it was hard to get through though...
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I had my surgery 2 hours ago and already recommended Dr. DeVore to one of my best friends. For me, egg freezing was very personal and something I didn’t necessarily want to do. Dr. Devore was very compassionate during my journey. I had a lot of concerns both with my intended results and costs as I was paying out of pocket. Dr. DeVore listened to all of my concerns as well as my extensive list of questions that seemed to get longer every day. I couldn’t imagine doing this without her.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
It is a little overwhelming to see how many woman are going through fertility treatments. At times during morning monitoring, it is hard not to feel like just a number. But Dr. DeVore was amazing. This was a very hard process for me emotionally and she was always there for me. I talked to her often on the phone and she did her best to make herself available when I had appointments.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
There are a lot of women going through this, which means there are a lot of nurses. Some are better than others. Some treat you like a number vs. a human. But all that mattered to me was that Dr. DeVore didn’t. For the most part, whenever I called or had questions I was reassured by whoever called me back - and I called very often. Sometimes it was hard to get through though.
Describe your experience with NYU Langone Fertility Center.
NYU seems like a well oiled machine. There are longer waits the later in the morning you go. I would recommend early appointments. I felt it was easier/ more convenient to get information over the phone. They also have an app that isn’t necessarily the most helpful- I could never see the messages that were sent to me on the app and would have to log in on my laptop.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
I paid all out of pocket. The procedure was 9200 and my medications cost about 5000. Anesthesia was 1050. The initial consult was 550 + 450 for a telemedicine call.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 35 - 36
3 IUI
1 IVF
Other
Prefer not to answer
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Devore is one of the most thoughtful and kind doctors and people I've ever met. After losing our daughter at 2 days old (born full term), my husband and I suffered infertility for over a year caused by complications at delivery. Upon meeting us, Dr. Devore was well read on our case and immediately empathetic and sensitive to the many emotions we were feeling. She continued to be this amazing throughout the course of our treatment. We've met many doctors but none as special as her.
The nursing staff [at NYU Langone Fertility Center] was excellent. They were friendly and made me feel comfortable. They also helped provide hope on days that I wasn't feeling too positive. I would never have to question what my IVF dosage would be because they'd call as soon as they received my bloodwork...The clinic is clean, organized, friendly, empathetic, knowledgeable and flexible. They were also very responsive and easy to get a hold of. If I could not see Dr. Devore, the other attending doctor was always up to speed on my situation.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
My husband and I tragically lost our daughter who was born full term at 2 days old. I then suffered complications caused by placenta accreta which caused infertility for almost 2 years. Upon meeting Dr. DeVore, she was incredibly empathetic, kind, sensitive and she developed a plan of action. The thought of more surgeries or beginning fertility treatments after our loss was incomprehensible to me. But Dr. DeVore helped me through it both physically and emotionally. I had two hysteroscopys to remove scar tissue and then we began fertility pills and IUI. We ultimately decided to do IVF and Dr. DeVore was amazing and kept us informed and comfortable every step of the way. We now have many healthy embroys and have decided to use a gestational carrier due to health concerns for me to carry another pregnancy. We believe we will have healthy children and we don't think that would have been possible without Dr. DeVore. She has become one of the most special people in our lives.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Trust her because she cares and has put a lot of thought into her plans.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Dr. Devore is one of the most thoughtful and kind doctors and people I've ever met. After losing our daughter at 2 days old (born full term), my husband and I suffered infertility for over a year caused by complications at delivery. Upon meeting us, Dr. Devore was well read on our case and immediately empathetic and sensitive to the many emotions we were feeling. She continued to be this amazing throughout the course of our treatment. We've met many doctors but none as special as her.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Dr. Devore monitored me very closely and often had me come in more than normal just to make sure my blood/hormone levels and ultrasounds were on track. She made adjustments when necessary. The biggest concern was getting my lining thicker so each month she would try a different method so that she had 'data points.' It also gave her a good idea of what my dosages should be for IVF.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was excellent. They were friendly and made me feel comfortable. They also helped provide hope on days that I wasn't feeling too positive. I would never have to question what my IVF dosage would be because they'd call as soon as they received my bloodwork.
Describe your experience with NYU Langone Fertility Center.
The clinic is clean, organized, friendly, empathetic, knowledgeable and flexible. They were also very responsive and easy to get a hold of. If I could not see Dr. Devore, the other attending doctor was always up to speed on my situation.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Unknown Success
9
8
Age 33 - 36
IVF
1 Egg Freezing (cancer)
Embryo Freezing (cancer)
Cancer
Anovulation
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
[Dr. Elizabeth Fino is] non judgmental, encouraging and realistic at same time, intelligent and well informed, no ego and open to both questions and my/my spouse’s own preferences...IVF injectables (follistim and ??) with monitoring (blood tests, ultrasound, in office visits) followed by egg retrieval. Had very good egg response but poor maturation. Unclear if this was due to egg quality or other factor.
[NYU Langone Fertility Center] Clinic is familiar with high risk patients and unusual circumstances. Communication with office staff can be very inconsistent - sometimes quick and other times have to call repeatedly...10k out of pocket for treatment plus costs of office visits and monitoring, which were covered by insurance. Clinic gave significant discount and some free pharmaceuticals since IVF was for preservation
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
Available, intelligent, non judgmental, encouraging and realistic at same time, intelligent and well informed, no ego and open to both questions and my/my spouse’s own preferences. Strongly recommend.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Communication with support staff (billing, etc) can be challenging. Be proactive about getting the information you need and let Dr Fino know if you need help or are running into issues.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Dr Fino and staff were very flexible in accommodating quickly scheduling around cancer treatment timeline, realistic and compassionate communication, detailed explanations.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
IVF injectables (follistim and ??) with monitoring (blood tests, ultrasound, in office visits) followed by egg retrieval. Had very good egg response but poor maturation. Unclear if this was due to egg quality or other factor. Was slated to begin second cycle but had to cancel due to a separate, unplanned surgery.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Donna)
Donna was amazing, other nursing staff were generally very compassionate and capable also, office/billing less so.
Describe your experience with NYU Langone Fertility Center.
Clinic is familiar with high risk patients and unusual circumstances. Communication with office staff can be very inconsistent - sometimes quick and other times have to call repeatedly. Billing was very challenging and errors caused months of headaches and ultimately the person was fired. Be proactive about getting the information you need and ask your doctors for help If you need.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Quick and courteous
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
10k out of pocket for treatment plus costs of office visits and monitoring, which were covered by insurance. Clinic gave significant discount and some free pharmaceuticals since IVF was for preservation before cancer treatment.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
Describe the specific things that went wrong at NYU Langone Fertility Center.
Billing person said she submitted to insurance but had not.
9
Doctor
Elizabeth Fino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 31 - 32
4 IUI
IVF
Unexplained
South Asian
Income $200K - $499K
Investment Banker
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Grifo does a great job about running through the statistical odds of pregnancy success while also maintaining a level of compassion / acted as a quasi therapist during my treatments. He is well respected in the industry and I feel comfortable in his care. ... Dr. grifo was extremely compassionate when we experienced a loss due to ectopic pregnancy as a result of a round of IUI. He was always available if we needed to talk.
This clinic [NYU] has a long history of positive results and while you might not see your doctor for the iui / monitoring process, they have a very well regarded team and I still felt comfortable being in trusted hands. Sometimes you feel like a number while going through the process but I think it’s somewhat a reflection of how busy they are / the number of cases they have seen / they have had a lot of success.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo does a great job about running through the statistical odds of pregnancy success while also maintaining a level of compassion / acted as a quasi therapist during my treatments. He is well respected in the industry and I feel comfortable in his care.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Stay organized and don’t be afraid to speak up if you want to try something and ask for his honest opinion on it. While doctors can do their best to give their most educated advice, they are not psychics and part of figuring out which treatment to move forward with is in part a personal choice.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. grifo was extremely compassionate when we experienced a loss due to ectopic pregnancy as a result of a round of IUI. He was always available if we needed to talk. The office itself is run like a very well oiled machine. Morning monitoring makes you feel like a number - but at the same time I am thankful they are efficient and I am in and out of there in the mornings before work.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
We have done 4 IUI cycles which included clomid for 5 days, a ovidrel trigger shot and a IUI.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was always so nice and friendly. Sometimes can be a bit unorganized but only on minor things.
Describe your experience with NYU Langone Fertility Center.
This clinic has a long history of positive results and while you might not see your doctor for the iui / monitoring process, they have a very well regarded team and I still felt comfortable being in trusted hands. Sometimes you feel like a number while going through the process but I think it’s somewhat a reflection of how busy they are / the number of cases they have seen / they have had a lot of success.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
All IUI costs were covered by insurance
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. grifo strongly urges for a single embryo transfer
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Successful
10
10
Age 34 - 35
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Absolutely outstanding care. She [Dr. DeVore] is so personal with the patient, so human as a woman herself. Best advice. Manages expectations and helps you make the right decision with a full context...Having her at each of my surgery calmed me down and I am convinced that her mood and confidence and guidance helped me with Producing more results as expected. Having her excitement on the phone as she told me the final results was just so special. I have rarely felt that close to a doctor....
[nurses at NYU Langone Fertility Center] prompt care and answers. Very personal service...Good management of expectations on waiting time. Very good organization. Seamless process, good communication on results and next steps. You get callS back everyday. My only suggestion is to maybe see if their flexibility of 7-9 monitoring on weekends could be for a little later but that’s all!
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
No weakness really. We did try a hormonal treatment a little earlier in one cycle and I know the results didn’t come as expected / I had to cancel the cycle but she has never hidden that from me. She did that in the best way possible: Trying to make my results and cycles as effective as possible. She is beyond impressive with her care, her personal advice, her concerns, her follow-ups, her experience as both a woman and a doctor. Having her at each of my surgery calmed me down and I am convinced that her mood and confidence and guidance helped me with Producing more results as expected. Having her excitement on the phone as she told me the final results was just so special. I have rarely felt that close to a doctor. Her pronostics are Always on point. She is just made for this!
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
To never stop doing what she does and keep a strong team of women with her! Having the feedback from female doctors is important. Her team is excellent too. I can tell she is a great manager.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Absolutely outstanding care. She is so personal with the patient, so human as a woman herself. Best advice. Manages expectations and helps you make the right decision with a full context. Beyond a doctor, I would almost consider as professional friend, that’s how we connected very well. She is extremely professional. I would highly recommend to anybody and would also come say hi at the facility next time I am in New York just because I am so grateful.
Describe the protocols Shannon DeVore used in your cycles at NYU Langone Fertility Center and their degree of success.
Ultrasound from start was low: so she was able to give me expectations on keeping cycles regular. And guiding me on cancelling some travels. She has also been very much adapting when I had to go to France and and followed everything remotely with the best guidance.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Jackie)
Same with Christine and Jackie: prompt care and answers. Very personal service. Impressive. Also the type of persons I would love to see again next time I am in New York. Only good memories and advice.
Describe your experience with NYU Langone Fertility Center.
Good management of expectations on waiting time. Very good organization. Seamless process, good communication on results and next steps. You get callS back everyday. My only suggestion is to maybe see if their flexibility of 7-9 monitoring on weekends could be for a little later but that’s all!
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
A little bit of a coordination and wait between them and my insurance but minimal. Sometimes difficult to get people on the phone. This relates to an earlier question but posting it here as I can’t go back And just remembering it: had to insist a Lot w follow ups to get an overview of my consent forms and future storage needs.
Describe Shannon DeVore's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
She has been very good at adapting to my cycle and waiting a little more before retrieval knowing that my body process is a little longer than usual
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
2020, Successful
10
10
Age 36
2 Egg Freezing
Prefer not to answer
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Undergoing fertility treatment during a global pandemic brought on all kinds of additional questions, concerns, and complications. Dr. DeVore went above and beyond to make sure I was informed, comfortable, and aware of my options. She considered not only my physcial health, but also remembered the information I shared about my career stressors...was always honest and extremely considerate of my concerns, questions, and unique needs. I felt like she completely understood what I was hoping to accomplish, and she was always forthcoming, providing additional information that I might want to consider for future decision-making. I felt that she was very attentive to my treatments and made the best possible decisions throughout my cycles.
While the morning monitoring is run like a tight ship [at NYU Langone Fertility Center], the nurses are kind and treat you like a person. They provide clear instructions telephonically and are very responsive to questions. When it comes to the actual retrieval, the nurses are PHENOMENAL (Jackie, Mary, and Danielle come to mind). They were so patient and caring - exactly what I needed throughout the retrieval experience.
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
Dr. DeVore was always honest and extremely considerate of my concerns, questions, and unique needs. I felt like she completely understood what I was hoping to accomplish, and she was always forthcoming, providing additional information that I might want to consider for future decision-making. I felt that she was very attentive to my treatments and made the best possible decisions throughout my cycles.
What's one piece of advice would you give a prospective patient of Shannon DeVore at NYU Langone Fertility Center?
Be honest and communicative about what you're hoping to achieve as a result of the treatments.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
Undergoing fertility treatment during a global pandemic brought on all kinds of additional questions, concerns, and complications. Dr. DeVore went above and beyond to make sure I was informed, comfortable, and aware of my options. She considered not only my physcial health, but also remembered the information I shared about my career stressors.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
While the morning monitoring is run like a tight ship, the nurses are kind and treat you like a person. They provide clear instructions telephonically and are very responsive to questions. When it comes to the actual retrieval, the nurses are PHENOMENAL (Jackie, Mary, and Danielle come to mind). They were so patient and caring - exactly what I needed throughout the retrieval experience.
Describe your experience with NYU Langone Fertility Center.
I was prepared ahead of time, knowing that I wouldn't always see my doctor. Nonetheless, that can be jarring for those who don't expect that. Every doctor I saw was extremely attentive, prepared, and willing to answer questions and provide additional context if I requested it. The facilities are very pleasant and clean. When I returned for my second cycle, it felt like I was returning to a comfortable place where I'd be taken care of and that was very assuring for me.
10
Doctor
Shannon DeVore
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Unsuccessful
5
5
Age 37 - 38
1 IUI
1 IVF
1 Egg Freezing
Diminished Ovarian Reserve
European
East Asian
Income $500K+
Investor
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I appreciate how Dr Licciardi was blunt, straightforward and I liked his bedside manner. One time during treatment he called me at home to see how I was doing. But I only saw him once in person apart from the initial consultation (he just happened to be attending one day during monitoring)...Once I began treatment, it was as though he completely checked out. None of my doses were adjusted even though I was not responding and he wasn’t reachable when a nurse called me to cancel my cycle right before retrieval day.
The NYU FC nurses are great, there are a lot of them with varying levels of experience but the senior nurses are extremely knowledgeable, very responsive...Given their volume, they operate like a well-oiled machine...I had to postpone my cycle by a month because their orientation class was fully booked. I changed coordinators and this didn’t happen again...I was informed of my cancelled cycle via voice mail from a nurse the day before my scheduled retrieval. I called back 3 min later but could not reach anyone, they had closed early for the day.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
I would recommend Dr Licciardi to someone with a simple case. For someone with a more complex case or poorer prognosis, needing more customized care, I would NOT recommend him at all. I changed doctors after my cancelled retrieval and I am extremely happy I did so.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Be ready to advocate for yourself and do not expect to be guided at all. Ask a thousand questions if you do get the chance to speak with him (different protocols, what could they adjust, what levels are they looking for and on what basis will they adjust doses) - don’t expect any of this information to be volunteered as you may never actually see Dr L in person again after your first visit. He doesn’t always answer calls, but he DOES respond to emails.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
I appreciate how Dr Licciardi was blunt, straightforward and I liked his bedside manner. One time during treatment he called me at home to see how I was doing. But I only saw him once in person apart from the initial consultation (he just happened to be attending one day during monitoring), and I felt like I got conflicting information and levels of care from different doctors and fellows over the course of each cycle. Once I began treatment, it was as though he completely checked out. None of my doses were adjusted even though I was not responding and he wasn’t reachable when a nurse called me to cancel my cycle right before retrieval day.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
IUI cycle - Letrozole (one follicle, no pregnancy) IVF cycle - “mild” dose antagonist protocol with estrogen prime - protocol: estrogen patch + ganirelix prime; 150 iu follistim + clomid, ganirelix (17 days of stims), ovidrel trigger - result: cancelled cycle, recruited one follicle, still intended to retrieve (DOR, poor prognosis) but ovulated after trigger / shortly before retrieval
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Mary Hartpence)
The NYU FC nurses are great, there are a lot of them with varying levels of experience but the senior nurses are extremely knowledgeable, very responsive (once I could not reach my nurse because she was in the OR but they share files and my problem was solved by another nurse right away). Given their volume, they operate like a well-oiled machine.
Describe your experience with NYU Langone Fertility Center.
Strengths: organized, high volume, solid nursing staff, once you learn to navigate the clinic they are very responsive, good for cookie-cutter cases Weaknesses: you’ll never see your doctor, you’ll get conflicting information from attending a and fellows (several doctors openly questioned my protocol), you will NOT receive personalized care. Also because they are so big, there’s not a lot of flexibility around scheduling (need to check a lot of boxes, little leeway). For me this didn’t work - my ovarian reserve is very low and my antral count varies month to month. I need to optimize my cycles around my body and not the clinic’s calendar, so switched to a smaller clinic with better results.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
IUI and IVF were covered by insurance, meds were out of pocket (~$5000), biopsy for PGS was ~$4,600 out of pocket.
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at NYU Langone Fertility Center.
1) When scheduling my first IVF cycle, miscommunication between my doctor and coordinator meant that I never actually got on the official calendar. I had to postpone my cycle by a month because their orientation class was fully booked. I changed coordinators and this didn’t happen again. 2) I was informed of my cancelled cycle via voice mail from a nurse the day before my scheduled retrieval. I called back 3 min later but could not reach anyone, they had closed early for the day. It took me several hours to reach anyone and still never received a medical explanation for why my estrogen dropped right before the retrieval. 3) I paid upfront for PGS testing (biopsy) but retrieved zero eggs. I have spent months trying to get that cost refunded since there were no embryos to biopsy. I have still not gotten an answer from the billing dept.
5
Doctor
Frederick Licciardi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2020, Unknown Success
9
7
Age 31 - 33
1 IVF
Male Factor
European
Ashkenazi Jewish
Income $200K - $499K
Writer
1st of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Grifo took the time to sit with me and my husband on our first visit, to explain everything to us. I was so impressed by his warmth, especially as one of the top doctors in this field, during that first visit. Subsequent visits were more rushed and I didn't really feel that same warmth...You're not going to get a lot of face time with Dr. Grifo...I felt the whole time that I was in good hands in his practice.
This is a very professional clinic [NYU Langone Fertility Center], and they have clearly been around the block. They have a TON of experience, and it shows. One downside of being part of a huge clinic is that it can sometimes feel like you're getting lost in a sea of patients. I often had a hard time getting through to the nursing team...The nursing and coordinator teams, overall, were fantastic. Very compassionate and took the time to explain things to me.
How was your experience with James Grifo at NYU Langone Fertility Center?
There's no question Dr. Grifo is one of the top experts in this field. While I would have loved to have had more face time with him throughout my treatment, I trust him and his associates implicitly. I felt the whole time that I was in good hands in his practice.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
You're not going to get a lot of face time with Dr. Grifo, and the office is quite large and busy, but it's generally a well-oiled machine.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo took the time to sit with me and my husband on our first visit, to explain everything to us. I was so impressed by his warmth, especially as one of the top doctors in this field, during that first visit. Subsequent visits were more rushed and I didn't really feel that same warmth, but I guess that is to be expected.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
In our case, we are dealing with male factor infertility (my husband has non-obstructive azoospermia). Everything on my end was totally fine, so I didn't have to go through quite as aggressive of an egg retrieval protocol as initially expected. I don't remember all the details but the drugs used in my cycle were gonal-f, menopur, and one other (can't remember the name right now!). They were able to retrieve 18 eggs, of which 12 were able to be frozen. Then those eggs were thawed on the day of my husband's TESE procedure. They fertilized 6 eggs, and only 1 made it to the blastocyst stage. Unfortunately, it was a mosaic with a very low chance of survival so this was a failed IVF cycle. We'll try again in the future.
Describe your experience with your nurse at NYU Langone Fertility Center.
The nursing and coordinator teams, overall, were fantastic. Very compassionate and took the time to explain things to me. My only complaint was that they were very difficult to get in touch with at times. I had a lot of complicated timing things to work around and it took me days to get through to a nurse to explain how things were going to go. That was very frustrating.
Describe your experience with NYU Langone Fertility Center.
This is a very professional clinic, and they have clearly been around the block. They have a TON of experience, and it shows. One downside of being part of a huge clinic is that it can sometimes feel like you're getting lost in a sea of patients. I often had a hard time getting through to the nursing team, which was completely understandable given how many patients they have, but that didn't make it any less frustrating. They're also not fully up-to-speed from an EMR standpoint. My husband's side of things were a lot easier to navigate because the male fertility center is fully on the up-to-date EMR platform through NYU. Even though the female fertility center is part of the same system, they're using an antiquated system so results aren't uploaded, and it's very hard to communicate with the care team through there.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
It was generally pretty efficient. I always made sure to go first thing in the morning so I always missed that morning rush.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
I don't remember the exact breakdown but if I recall correctly it was about $10,000 for the egg retrieval and another $10,000 for the thaw and fertilization (including genetic testing)
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I know that Dr. Grifo does not do multiple embryo transfers, as his experience has shown him that it's not worth the risk. I understand and agree with his position.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
Communication was a really big issue. I had multiple days where I had to spend the entire day on the phone trying to track down a member of the nursing team or a care coordinator, to get answers on how to proceed with certain parts of my cycle. In the end it all worked out, but that lack of clear communication added a lot of stress to an already stressful situation.
9
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Compassion
Adaptability
7
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
8
8
Age 38 - 39
IVF
Tubal Blockage
Unexplained
European
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
Neutral
Neutral
Successful
The doctor [Dr. Frederick Licciardi] and his research is top notch...First transfer was with Ovidrel, second was a natural cycle...He felt very comfortable going with one each time [Eset Approach]. I wasn't interested in the risk of multiples given my "Advanced" age...I still have his voicemail saved from when our transfer didn't work. He was honest and compassionate about what had happened ("I wish I had better news, and I know how disappointing this must feel.") but was still optimistic about the future ("Give me a call when you are ready and we will go over next steps.")
The morning clinic [NYU] is a work horse - you come in and then you leave and it is all business. It's an odd thing - but there is no sense of community, not once did another patient say something kind to me or smile, everyone looks at their phones. The nurses are moving people through as fast as possible. Whole thing is very odd - unlike anything I have ever experienced...They did not account for the timing of mail order delivery of drugs.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi is great. I still have his voicemail saved from when our transfer didn't work. He was honest and compassionate about what had happened ("I wish I had better news, and I know how disappointing this must feel.") but was still optimistic about the future ("Give me a call when you are ready and we will go over next steps.")
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
The doctor and his research is top notch. You have to be prepared mentally to deal with the NYU clinic - which is a whole other story.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
We talked about common interests beyond having babies - like skiing. For me this is important - it's like a sales call, let's talk about something for a minute or two that isn't this crazy expensive stressful situation that we are really here to discuss.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
Unfortunately I do not have access to the paperwork - but I could supply this later. (First transfer was with Ovidrel, second was a natural cycle)
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The morning clinic is a work horse - you come in and then you leave and it is all business. It's an odd thing - but there is no sense of community, not once did another patient say something kind to me or smile, everyone looks at their phones. The nurses are moving people through as fast as possible. Whole thing is very odd - unlike anything I have ever experienced.
Describe your experience with NYU Langone Fertility Center.
It's NYU - and they have a great track record at getting the results that I wanted. I would recommend them for the work, but not the decor. Also the location is not easy to get to in the morning. I did hear that they might be opening more locations for bloodwork.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
$4500/IVF
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
He felt very comfortable going with one each time. I wasn't interested in the risk of multiples given my "Advanced" age.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
Describe the specific things that went wrong at NYU Langone Fertility Center.
They did not account for the timing of mail order delivery of drugs.
8
Doctor
Frederick Licciardi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 44
2 IUI
1 IVF
Tubal Blockage
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Susan Maxwell performed a laparoscopic tubal ligation (1 tube removal)...Not only she was calm and very professional, but also very knowledgeable and took her time to explain the procedure at pre op appointment, before surgery and follow up appointment...I could trust her from my first appointment, calm, clear, listens, answers all the questions....
I think [NYU Langone Fertility Center] is number one due to the amount of research they do and more than 20 years of practice. All the doctors constantly publish research papers... It is a huge practice and they are super busy...Tabitha - care coordinator / assistant - followed up, was really easy to reach, checked up on me...laparoscopy - tubal removal - around 75K -100K - 100% covered by insurance egg retrieval - out of pocket included in the IVF package - around 15K without medication which was around 4K
How was your experience with Susan McClelland Maxwell at NYU Langone Fertility Center?
I would recommend Dr. Maxwell to my best friend as she is absolutely wonderful. I could trust her from my first appointment, calm, clear, listens, answers all the questions. She is a fertility physician and she performs fertility surgeries herself. This is not that often when your RE can do both.
What's one piece of advice would you give a prospective patient of Susan McClelland Maxwell at NYU Langone Fertility Center?
trust her, she is excellent
During treatment, were you treated like a number or a human with Susan McClelland Maxwell at NYU Langone Fertility Center?
Susan Maxwell performed a laparoscopic tubal ligation (1 tube removal). This was my first surgery and I was really afraid of it. Not only she was calm and very professional, but also very knowledgeable and took her time to explain the procedure at pre op appointment, before surgery and follow up appointment. The surgery was flawless. I have no scars. the post surgery directions were super clear. Her medical assistant Tabitha is the best I communicated at NUY. Susan Maxwell also performed my 1st egg retrieval as a doctor on duty. She is wonderful.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Tabitha (Tabi) )
Tabitha - care coordinator / assistant - followed up, was really easy to reach, checked up on me!!! after my surgery knowing I was so afraid of it. The best smile and amazingly caring.
Describe your experience with NYU Langone Fertility Center.
I think NUY fertility is number one due to the amount of research they do and more than 20 years of practice. All the doctors constantly publish research papers, they are super stars there. This is the strength. Nurse team - excellent. They have a LOT of patients. So be patient and they will treat you the best. There are some characters which make me smile every time. Weakness - some doctors assistants but you have to bare with them if you are happy with your doctor and once you recognize this problem you find a way around it. I was going to leave my doctor as I could not communicate with my doctor's assistant. It is a huge practice and they are super busy.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring is well organized. Come earlier - leave earlier.
Describe the costs associated with your care under Susan McClelland Maxwell at NYU Langone Fertility Center.
laparoscopy - tubal removal - around 75K -100K - 100% covered by insurance egg retrieval - out of pocket included in the IVF package - around 15K without medication which was around 4K
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
10
Doctor
Susan McClelland Maxwell
Humanity
Communication
Trustworthiness
Compassion
Explained risks
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 36
1 IVF
1 Egg Freezing
Other
European
Middle Eastern
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Berkeley and the team at NYU were efficient and professional...is a professional, highly informative doctor. My partner and I both appreciated his honest, straightforward explanations and approach to our situation. He is not overly optimistic about the odds of success. He gives you the facts and I appreciated that as a patient...34 eggs were retrieved. 25 were mature, 20 fertilized via ICSI and 11 made it to day 5 for biopsy for PGD & PGS testing and freezing
NYU has a great team of doctors and nurses...From the nurses I met with for monitoring, to the embryologist I met on the day of my FET, everyone was kind and answered all of my questions. I felt like I could trust the team at NYU and that I was in good hands...They have a very strong team of capable nurses at NYU. They were all very professional and kind. They answered all of my questions and were problem solvers when it came to making sure you had the medications you need. Cherie had a lot of insight into where to go to get medications and ways to save money on certain medications by applying for grants & discount programs. The nurses before and after my egg retrieval and FET were very kind and professional as well.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley is a professional, highly informative doctor. My partner and I both appreciated his honest, straightforward explanations and approach to our situation. He is not overly optimistic about the odds of success. He gives you the facts and I appreciated that as a patient.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Ask as many questions as you can and know your medical history so you get the most out of your time with him.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley and the team at NYU were efficient and professional. From the nurses I met with for monitoring, to the embryologist I met on the day of my FET, everyone was kind and answered all of my questions. I felt like I could trust the team at NYU and that I was in good hands.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
I was on a gonadotropin PGS/PGD Protocol. I started with Gonal F 225 and Menopur 150 for the first 6 days. On the 7th day I was instructed to add Cetrotide in the morning in addition to Gonal F 225 and Menopur 150 at night. On day 11, I took the Cetrotide injection in the morning and the trigger shot that night which was a combination of Ovidrel and Lupron. Retrieval day was a day later and 34 eggs were retrieved. 25 were mature, 20 fertilized via ICSI and 11 made it to day 5 for biopsy for PGD & PGS testing and freezing. I did not have many side effects during the stimulation cycle except that my lower abdomen felt very sore on both sides. I was extremely bloated 2 days after the egg retrieval and definitely had to take it easy. I felt completely back to normal 2 weeks after retrieval.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They have a very strong team of capable nurses at NYU. They were all very professional and kind. They answered all of my questions and were problem solvers when it came to making sure you had the medications you need. Cherie had a lot of insight into where to go to get medications and ways to save money on certain medications by applying for grants & discount programs. The nurses before and after my egg retrieval and FET were very kind and professional as well.
Describe your experience with NYU Langone Fertility Center.
NYU has a great team of doctors and nurses. I felt like I was in good hands and when going through IVF, you have to be able to trust the fertility clinic you have chosen. I never doubted my decision to go with NYU and I'm happy with the outcome I had with them.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
My insurance provided 20K in fertility benefits that is all going towards my IVF cycle at NYU. PGD & PGS testing from Natera costs 6K. I have paid around 3K to NYU so far. I had a copay for many of the medications so I ended up paying $350 for the medications needed during my gonadotropin protocol. I opted to do a natural cycle for my FET and was prescribed Crinone (Progesterone gel). The cost of those with insurance was $90 for a box of 15. I had to buy 4 boxes for a total of $360.
Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
My frozen embryos were PGD & PGS tested. NYU informed me that they only do eSET for my circumstance. That is what I wanted as well.
10
Doctor
Alan Berkeley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, 20 Eggs Frozen
8
10
Age 36
1 Egg Freezing
Black or African-American
Lawyer
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Licciardi was my doctor but I saw him only twice during the process. We met at the consult and then he preformed one ultrasound. I was surprised when I learned he wasn't the one conducting my retrieval but he called me and put me at ease about who was doing the retrieval.... I really thought Dr. Licciardi's care was excellent during the process. He was always accessible by phone and email, and he called me several times to keep me updated and to check on me. I definitely felt that he cared
[NYU] is a factory but very organized. There were times I questioned if they were tailoring my meds correctly but at the end they knew what they were doing because I got way more eggs than expected. Also, need better communication regarding requirements if you ever want to donate the eggs. I was told that I had time to make the decision before retrieval and then week before the retrieval I was told that you need to start the process one month prior.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi was my doctor but I saw him only twice during the process. We met at the consult and then he preformed one ultrasound. I was surprised when I learned he wasn't the one conducting my retrieval but he called me and put me at ease about who was doing the retrieval. I really thought Dr. Licciardi's care was excellent during the process. He was always accessible by phone and email, and he called me several times to keep me updated and to check on me. I definitely felt that he cared and I wasn't just another number in the factory. . I think Dr. Licciardi wanted to manage my expectations because he told me to expect 10-14 eggs, but 22 were retrieved and 20 mature eggs were frozen (age 36). What this actually means I really don't know because Dr. Licciardi made it clear that there are no guarantees.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
He is not going to hold your hand during the process but you will get excellent results.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi was my doctor but I saw him only twice during the process. We met at the consult and then he preformed one ultrasound. I was surprised when I learned he wasn't the one conducting my retrieval but he called me and put me at ease about who was doing the retrieval. All of the doctors are highly skilled with decades of experience so you will always be in great hands. I really thought Dr. Licciardi's care was excellent during the process. He was always accessible by phone and email, and he called me several times to keep me updated and to check on me. I definitely felt that he cared and I wasn't just another number in the factory.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
We started out with 150 Gonal F in the morning and 75 Menapur at night and then we decreased Gonal F dosage by the end of week one. Total cycle lasted 10 days. Results were 22 eggs retrieved. 20 frozen (but 2 were not fully mature but they froze them anyway).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
You may see the same nurses during blood work, but often they are different. I never encountered any nursing staff who were rude or unkind. Nurses on retrieval day were very sweet and caring.
Describe your experience with NYU Langone Fertility Center.
There should be more preparation for administering the injections. There was an orientation but I forgot everything by the time it was time to start the cycle. It is a factory but very organized. There were times I questioned if they were tailoring my meds correctly but at the end they knew what they were doing because I got way more eggs than expected. Also, need better communication regarding requirements if you ever want to donate the eggs. I was told that I had time to make the decision before retrieval and then week before the retrieval I was told that you need to start the process one month prior. Still not sure what the actual answer is for that question.
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
$6900 for egg freezing and storage for one year. 1,000 for anesthesia. I received a discount because it was medically necessary for me.
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
N/A
What specific things went wrong at NYU Langone Fertility Center?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
I wanted the option to donate my eggs if I wanted. There were certain requirements that had to be met ahead of time. I wasn’t given the correct timeline for that so I do not have option to donate my eggs if I wanted to do so. It’s not the end of the world and probably will need all the eggs.
8
Doctor
Frederick Licciardi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources