NYU Langone Fertility Center

9 doctors work here

Rated 8.5
Strongly recommend: 70%Neutral: 15%Don't recommend: 15%8.5
70% strongly recommend
195 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.6
7.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
9.7
9.7
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.4
8.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,147
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

NY - 1st Ave
660 1st Avenue
New York, NY 10016
212.263.8990
NY - Westside
109 West 27th St
New York, NY 10001
212.263.8999

195 patient reviews

2017, Unknown Success
9
9
Age 31
4 IVF
Ashkenazi Jewish
Middle Eastern
Income $100K - $199K
Consultant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Grifo really gives you the time and attention and has a great demeanor, but it is tough to get an appointment and get him on the phone sometimes because he is so in-demand...He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.
The one weakness is there is no one nurse assigned to your case [at NYU] to followup with you. Every day a different nurse called. That being said, they were all warm and knowledgeable and always willing to help answer any questions. I never felt like I was falling through the cracks...[ The monitoring appointments are] Quick and efficient...Dr. Grifo is extremely patient and compassionate.He is also extremely knowledgeable and I highly recommend him. He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is extremely patient and compassionate.He is also extremely knowledgeable and I highly recommend him. He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Trust him and know you are in good hands
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr Grifo really gives you the time and attention and has a great demeanor, but it is tough to get an appointment and get him on the phone sometimes because he is so in-demand.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Friendly and efficient!
Describe your experience with NYU Langone Fertility Center.
The one weakness is there is no one nurse assigned to your case to followup with you. Every day a different nurse called. That being said, they were all warm and knowledgeable and always willing to help answer any questions. I never felt like I was falling through the cracks
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Quick and efficient
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Grifo is a strong supporter of PGS and single embryo transfer
9
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Compassion
Adaptability
9
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
4
3
Age 35
1 IUI
Other
European
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Alan is very knowledgeable and he does try to get as much of your background history as possible. He does follow up on you if you call or if you have a question. I would say the weakness is that he follows a protocol and doesn't feel that he ajusts the same to the patience needs... I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.
I felt that I was only one more woman trying to get pregnant [at NYU]. It almost felt like a factory, we all seam to be following the same treatments and schedule. I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr Alan is very knowledgeable and he does try to get as much of your background history as possible. He does follow up on you if you call or if you have a question. I would say the weakness is that he follows a protocol and doesn't feel that he ajusts the same to the patience needs
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
make as many questions as you can so that you get all explain. Try to think of those before hand. Ask for psychological support if you need
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
I felt that I was only one more woman trying to get pregnant. It almost felt like a factory, we all seam to be following the same treatments and schedule. I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They are knowledgeable but quite cold in my option. Felt like I was one more number....
Describe your experience with NYU Langone Fertility Center.
Good space. In my option a bit bad located. Check in is easy. I wish they had mychart active or a patience portal.
4
Doctor
Alan Berkeley
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
3
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, 31 Eggs Frozen
7
7
Age 42 - 43
3 Egg Freezing
3 Embryo Freezing
Donor Sperm
Ashkenazi Jewish
Income $500K
Investor
1st of 3 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Grifo is incredibly knowledgeable and overall is a great doctor. However, the time taken with me as a patient was higher at other clinics, as was the granularity of answers...Dr. Grifo is a very knowledgeable doctor. My experience overall with NYU was positive, as far as it went... However, it was unclear at the end of it whether I had enough eggs to be a true insurance policy. Additionally the hormone dose used was higher than at other clinics, where my results were similar...
The nursing staff is phenomenal at NYU...Efficient and not unpleasant, although assembly line...I had mild OHSS post treatment. There are medications that can be given to diminish this (ganirelex or cetrotide for a few days). While the other clinics I have been to were willing to provide that, NYU will not, which makes the recovery time much more prolonged and difficult...
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is a very knowledgeable doctor. My experience overall with NYU was positive, as far as it went. The process itself was straightforward. However, it was unclear at the end of it whether I had enough eggs to be a true insurance policy. Additionally the hormone dose used was higher than at other clinics, where my results were similar.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Ask his thought process behind the hormone doses he chooses. Also ask his viewpoint on whether eggs or embryos makes more sense, given your age and goals.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is incredibly knowledgeable and overall is a great doctor. However, the time taken with me as a patient was higher at other clinics, as was the granularity of answers.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
300 follistim, 300 menopur, 5 days clomid, ganirelex
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff is phenomenal at NYU
Describe your experience with NYU Langone Fertility Center.
I had mild OHSS post treatment. There are medications that can be given to diminish this (ganirelex or cetrotide for a few days). While the other clinics I have been to were willing to provide that, NYU will not, which makes the recovery time much more prolonged and difficult.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Efficient and not unpleasant, although assembly line
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
$9200 per egg freeze cycle, $1000 for anesthesia. Med costs were separate and above this
7
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
10
10
Age 35 - 38
3 IUI
1 IVF
Endometriosis
Unexplained
European
Ashkenazi Jewish
Income $100K - $199K
Professor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jamie] Grifo is one of very few doctors who doesn't talk down to his patients, but instead equips them with the information they need to decide on a course of action. I really appreciate that! I suspect this is partly because he is *not* insecure and because he is well-informed (partly due to undertaking research himself).
[NYU Fertility's] Strengths: extremely well-organized, with cutting-edge knowledge of procedures and expertise. Weaknesses: Sometimes it can be hard to get in touch of nurses by phone....Grifo is a straight-forward communicator, meeting with my husband and I a few times to talk about options and setting up a treatment plan. I felt he was doing evidence-based (rather than anecdote-based) medicine, and I got great results.
How was your experience with James Grifo at NYU Langone Fertility Center?
Grifo is a straight-forward communicator, meeting with my husband and I a few times to talk about options and setting up a treatment plan. I felt he was doing evidence-based (rather than anecdote-based) medicine, and I got great results.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Take advantage of his expertise, and don't hesitate to ask questions.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Grifo is one of very few doctors who doesn't talk down to his patients, but instead equips them with the information they need to decide on a course of action. I really appreciate that! I suspect this is partly because he is *not* insecure and because he is well-informed (partly due to undertaking research himself).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
There is a team of people you deal with. I found them all very nice in person. My one complaint is that they could be difficult to reach by phone. My calls, even during business hours to the nursing staff, often went to the answering service. If you have a busy schedule, it can be easy to miss the call they place back resulting in a lot of frustrating phone tag.
Describe your experience with NYU Langone Fertility Center.
Strengths: extremely well-organized, with cutting-edge knowledge of procedures and expertise. Weaknesses: Sometimes it can be hard to get in touch of nurses by phone.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Very easy, usually a wait of less than 20 minutes.
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unknown Success
10
10
Age 35 - 37
4 IUI
Unexplained
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Unexplained fertility on our part, so we tried 4 IUI's (1 natural, 3 with clomid) which all failed....Dr. Grifo is a highly professional, honest and caring doctor, who doesn't try to 'sell' you on any fertility services. In the several meetings I have had with him, he has always been very frank yet warm, ready to share with us data from his years of research and work, and also understand how that understanding should be applied to us.
Orientation session [at NYU] that you must attend is very informative. Billing is straightforward for the most part, however those on the staff who are responsible for processing pre-authorizations of insurance are not the most responsive always -- you need to be persistent at times to get the information you need....The costs quickly add up; estimate ~$25-30K for first cycle (including PGS, meds, anaesthesia), that doesn't include the $4K per transfer after the initial.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is a highly professional, honest and caring doctor, who doesn't try to 'sell' you on any fertility services. In the several meetings I have had with him, he has always been very frank yet warm, ready to share with us data from his years of research and work, and also understand how that understanding should be applied to us.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Unexplained fertility on our part, so we tried 4 IUI's (1 natural, 3 with clomid) which all failed. This time around we are doing our first IVF with frozen transfer, and I was put on follistim, menopur and cetrotide with lupron trigger. I was responding very well to the medications (estradiol to ~5,000), so the dosage was taken down over the stimulation period.
Describe your experience with NYU Langone Fertility Center.
Orientation session that you must attend is very informative. Billing is straightforward for the most part, however those on the staff who are responsible for processing pre-authorizations of insurance are not the most responsive always -- you need to be persistent at times to get the information you need.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
The costs quickly add up; estimate ~$25-30K for first cycle (including PGS, meds, anaesthesia), that doesn't include the $4K per transfer after the initial.
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Successful
10
9
Age 34
1 IVF
1 Egg Freezing
Ashkenazi Jewish
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Licciardi is amazing! He was always available to answer any questions, concerns etc...My husband and I felt comfortable within a few minutes of meeting dr Licciardi. He clearly explained all of our options and helped us every step along the way...there are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients.
All of the drs and nurses I met in the practice [NYU] were kind and caring. It's easy to become just a number, but the staff makes sure you don't feel that way...There are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients...Hours are between 6-9 the earlier you arrive the quicker. Those that come closer to 9 have a long wait
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
First impression was great. My husband and I felt comfortable within a few minutes of meeting dr Licciardi. He clearly explained all of our options and helped us every step along the way. He was always available to speak with and answer questions, concerns etc...
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Dr Licciardi is part of a large practice. He will not be with you every step of the way. There are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Dr Licciardi is amazing! He was always available to answer any questions, concerns etc. All of the drs and nurses I met in the practice were kind and caring. It's easy to become just a number, but the staff makes sure you don't feel that way.
Describe your experience with your nurse at NYU Langone Fertility Center.
Nurses were very good
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
efficent. Hours are between 6-9 the earlier you arrive the quicker. Those that come closer to 9 have a long wait
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
Insurance covered it
10
Doctor
Frederick Licciardi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
9
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015, Successful
10
10
Age 46
10 IVF
Donor Eggs
Diminished Ovarian Reserve
Uterine Fibroids
European
Latinx
Income $200K - $499K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Give her [Dr. Hodes-Wertz] a chance. She is probably more junior than some of the other doctors within NYU but is very nurturing, honest and ultimately skilled in what she does. Dr Hodes was completely candid from the get go but very confident of a positive outcome. She did everything necessary to prepare me for transfer and adjusted the course if things weren't working, always communicating why and what she was trying to achieve. I felt like I was her only patient!
Natalie [NYU Fertility nurse] is warm, friendly, a great communicator and very supportive. She always took the time to stop by and say hi when she same I had checked in for blood draws which was completely unnecessary but showed how dedicated she is to her patients. All directions were clear and she helped with pharmacies when prescriptions were delayed. I couldn't have asked for a better nurse.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr Hodes was completely candid from the get go but very confident of a positive outcome. She did everything necessary to prepare me for transfer and adjusted the course if things weren't working, always communicating why and what she was trying to achieve. I felt like I was her only patient!
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Give her a chance. She is probably more junior than some of the other doctors within NYU but is very nurturing, honest and ultimately skilled in what she does.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Every step of the way and even now that I am under the care of an OB, Dr Hodes and her nurse Natalie continue to support me. They are are excited as we are at the outcome of our procedure and we always available during treatments and treated us with great respect and honesty.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Natalie Green)
Natalie is warm, friendly, a great communicator and very supportive. She always took the time to stop by and say hi when she same I had checked in for blood draws which was completely unnecessary but showed how dedicated she is to her patients. All directions were clear and she helped with pharmacies when prescriptions were delayed. I couldn't have asked for a better nurse.
10
Doctor
Brooke Hodes-Wertz
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2014, Successful
10
10
Age 38 - 41
1 IUI
1 IVF
1 Egg Freezing
Other
East Asian
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I found her [Dr Elizabeth Fino] to be extremely competent and realistic. She also had my best interests at heart and was very "real" about how to proceed. I didn't have many choices because of my situation- but she was very optimistic about my course and everything turned out positive for me. I was very lucky!
It [NYU Fertility on 1st Avenue] is a bit like a factory. Lots of doctors. Lots of nurses. Very process oriented...It was mostly a well oiled machine but I did have an emergency once where I was injured and worried about the pregnancy. They saw me immediately and my doctor made sure to see me as well.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
I found her to be extremely competent and realistic. She also had my best interests at heart and was very "real" about how to proceed. I didn't have many choices because of my situation- but she was very optimistic about my course and everything turned out positive for me. I was very lucky!
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
She is a kind doctor who doesn't sugar coat anything but is sensitive enough to treat you well
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
With any fertility treatment, there are so many emotions. Try to not get too wrapped up and trust them. Maybe I was lucky because things went according to plan, but there were times I didn't see her and I was ok with that. It didn't bother me but I know it bothered other people. I trusted that things were going according to plan and Dr. Fino did not disappoint.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
There are many of them but it was mostly limited to drawing blood and then then a follow up phone call for me. They were all pleasant and helpful.
Describe your experience with NYU Langone Fertility Center.
It is a bit like a factory. Lots of doctors. Lots of nurses. Very process oriented.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
It was mostly a well oiled machine but I did have an emergency once where I was injured and worried about the pregnancy. They saw me immediately and my doctor made sure to see me as well.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
Egg freeze - $12000 Ivf- $7000 OOP
10
Doctor
Elizabeth Fino
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Successful
10
10
Age 39
1 IVF
Uterine Fibroids
Prefer not to answer
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
What I loved the most is that he [Dr. David Keefe] described very complicated things in a basic way so that i would understand. Instead of a patient, he made me feel like a WARRIOR!... Expect a long time to get an appt with Dr. Keefe.... He spoke Portuguese, as do I so it helped that we had something in common . ... It sort of felt like a factory, the nurses went by my birth date, not name :(
The clinic [NYU] was clean which was important . The waiting room was kind of sad, all you see are women with similar issues waiting to be seen. The wait time was rather long too which gives you too much time to think of negative things. One day, while waiting for an appt, I saw what I assumed was a past patient, she had brought in hee baby to introduce to Dr. Keefe and the Receptionist, that made me feel so hopeful.
How was your experience with David Keefe at NYU Langone Fertility Center?
He spoke Portuguese, as do I so it helped that we had something in common . What I loved the most is that he described very complicated things in a basic way so that i would understand. Instead of a patient, he made me feel like a WARRIOR!
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
Expect a long time to get an appt with Dr. Keefe.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
He always called me by my first name
Describe your experience with the nursing staff at NYU Langone Fertility Center.
It sort of felt like a factory, the nurses went by my birth date, not name :(
Describe your experience with NYU Langone Fertility Center.
The clinic was clean which was important . The waiting room was kind of sad, all you see are women with similar issues waiting to be seen. The wait time was rather long too which gives you too much time to think of negative things. One day, while waiting for an appt, I saw what I assumed was a past patient, she had brought in hee baby to introduce to Dr. Keefe and the Receptionist, that made me feel so hopeful.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Very very early morning monitoring which I hated but it was necessary or id. e late for work all the time.
Describe the costs associated with your care under David Keefe at NYU Langone Fertility Center.
Since insurance covered the majority, all I had to pay out of pocket was 1k
10
Doctor
David Keefe
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2014, Successful
10
10
Age 35 - 37
4 IUI
4 IVF
European
Income $500K
Marketer or PR
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
I could always see Dr Berkley what I needed to and he always promptly returned my calls.
Nurses were so nice and friendly, they remembered your name, doctor was always available and they don't take thousands of patients so the waiting room isn't a zoo.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
See previous feedback
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Think positively!!
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
I was at Cornell for close to a year with horrible results....felt like a cattle call each morning for monitoring and you never saw the same doctor...it was like starting over each time. When we finally switched to NYU and Dr Berkeley the experience couldn't have been more different. Nurses were so nice and friendly, they remembered your name, doctor was always available and they don't take thousands of patients so the waiting room isn't a zoo. I could always see dr berkley what I needed to and he always promptly returned my calls. I am a fi believer that the positive experience and feeling I had under NYU's care was the differences! I had 4 failed cycles with no answers at Cornell and one cycle later at NYU a beautiful daughter with 9 frozen embryos....resulting in my now 6 month old. Success on both tries with Dr Berkeley!!
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They were friendly, and always remembered you. My experience at Cornell was so cold and awful that walking into NYU and the nurses greeting you by name was a welcome surprise!
10
Doctor
Alan Berkeley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Successful
10
10
Age 34 - 35
2 IUI
1 IVF
1 Egg Freezing
Unexplained
European
Income $200K - $499K
Sales Representative
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
The first meeting with him was very personal...He had his own history with infertility that helped him connect
Well oiled machine. First come, first served. Between the hours of 7am-9am, cycled you through. [Nurses were] Very kind but wish that they would call you prior to 12pm- sometimes you had to wait for results until 4/5pm.
How was your experience with James Grifo at NYU Langone Fertility Center?
He was very personable and always was around to schedule a call if we had questions. I do think it's important to always read up and be on top of your own care. My thyroid kept spiking and I felt I needed to be on top of it bec no one else was. This may or may not have contributed to infertility as it wasn't that high (3-4 max), but I had read that fertility doctors did need to see it below 2.5 in order for treatment to be effective. So that's my only complaint... But I truly think he is the best.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Always do your own research and be aware of the right questions to ask.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
The first meeting with him was very personal. He is a big shot doctor and was on the second to have a successful IVF transfer ever so it was nice to see that he was personal as well. He had his own history with infertility that helped him connect
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Very kind but wish that they would call you prior to 12pm- sometimes you had to wait for results until 4/5pm
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Well oiled machine First come first serve between the hours of 7am-9am Cycled you thru
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2005 - 2012, Unknown Success
10
10
2 IUI
4 IVF
Donor Eggs
Donor Sperm
Tubal Blockage
Ashkenazi Jewish
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. James Grifo] and his staff were personable... knowledgable, straight forward, reliable and honest. He adjusted treatments in response to results. He and the other physicians in the group were well coordinated, so I never felt as if there was a lapse in care if he was out of the office on the day of my visit...
[NYU is] well coordinated...Psychologist who evaluates prior to IVF, etc was excellent. Secretaries are efficient and responsive. One thing I do not like is the new answering system that they have created, although efficient it is impersonal...[nurses are] helpful...I was mistakingly removed from the egg donor list by one of the nurses...I went first thing in the morning. Hours were convenient. Very efficient, was able to always leave clinic and be on time for work. It is a first come first served process so getting there before the doors open is recommended
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is knowledgable, straight forward, reliable and honest. He adjusted treatments in response to results. He and the other physicians in the group were well coordinated, so I never felt as if there was a lapse in care if he was out of the office on the day of my visit.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Perhaps the only thing I would have advised was only doing IUI once and if that failed to go straight to IVF.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
He and his staff were personable
Describe your experience with the nursing staff at NYU Langone Fertility Center.
helpful.
Describe your experience with NYU Langone Fertility Center.
well coordinated. good success rates. Psychologist who evaluates prior to IVF, etc was excellent. Secretaries are efficient and responsive. One thing I do not like is the new answering system that they have created, although efficient it is impersonal
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
I went first thing in the morning. Hours were convenient. Very efficient, was able to always leave clinic and be on time for work. It is a first come first served process so getting there before the doors open is recommended
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
total over the yrs probably over $150K
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I am very happy that they placed 3 embryos at a time. I strongly believe this is the most appropriate option for women who are in their late 30's or older.
What specific things went wrong at NYU Langone Fertility Center?
  • Lost paperwork
Describe the specific things that went wrong at NYU Langone Fertility Center.
I was mistakingly removed from the egg donor list by one of the nurses.
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2011, Successful
10
10
Age 38 - 40
2 IUI
Unexplained
Ashkenazi Jewish
Income $500K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We were listened to and treated with respect [by Dr Grifo] - and it was obvious he loved helping people create families. He shared things about his own life as well...We got the results we wanted and were always treated compassionately. I had had a previous bad experience with an HST test and he redid it in a much better way and made me feel like it was the other doctor's fault and not mine. At a time when I felt very vulnerable that my body wasn't doing what it was supposed to do, he never made me feel like it was my fault and he always made me feel like we had options...
Very efficient and professional [at NYU - NY - 1st Ave] - checkin with iPads, quick and easy - never a long wait. Staff helpful and friendly...Competent and quick to answer questions. Everyone always friendly, even early in the morning when I usually went in...Be prepared for a wait to get an appointment but once you're in, it's all good...
How was your experience with James Grifo at NYU Langone Fertility Center?
We got the results we wanted and were always treated compassionately. I had had a previous bad experience with an HST test and he redid it in a much better way and made me feel like it was the other doctor's fault and not mine. At a time when I felt very vulnerable that my body wasn't doing what it was supposed to do, he never made me feel like it was my fault and he always made me feel like we had options.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Be prepared for a wait to get an appointment but once you're in, it's all good.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
We were listened to and treated with respect - and it was obvious he loved helping people create families. He shared things about his own life as well.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Both pregnancies -- Clomid (lowest dose) one cycle with monitoring (ultrasound). IUI at the right time and I got pregnant. Very lucky, I know.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Competent and quick to answer questions. Everyone always friendly, even early in the morning when I usually went in.
Describe your experience with NYU Langone Fertility Center.
Very efficient and professional - checkin with iPads, quick and easy - never a long wait. Staff helpful and friendly.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
I'm sorry - it was a long time ago. I remember they didn't take my insurance so I had to submit by hand, but they always had the paperwork ready for me. It wasn't cheap, but we weren't expecting it to be.
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2010 - 2011, Successful
10
10
Age 31 - 32
IVF
Donor Eggs
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Strengths: [Dr. Grifo] was real and honest and encouraged us to 'stir the pot' with the donor eggs which we really liked. Weakness: he was speaking at an event the day of my embryo transfer so he didn't perform the day of the big event, which made me upset.
The entire [NYU] practice was great...I called NYU and they talked us through options and put us at the top of the list since we were off it for about 6 months that we thought we had a donor.
How was your experience with James Grifo at NYU Langone Fertility Center?
Strengths: he was real and honest and encouraged us to 'stir the pot' with the donor eggs which we really liked. He showed us pictures of his IVF children and made us feel comfortable with the procedures. Weakness: he was speaking at an event the day of my embryo transfer so he didn't perform the day of the big event, which made me upset. However, like the entire process, I just went with the flow and now have two beautiful and healthy twin girls who I love and adore with all my heart.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Request him to be present at the transfer if important to you.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
The entire practice was great. While on the wait-list for a donor, they called me to tell me they typically don't refer patients to agencies, but one had several girls who fit my profile so we ended up using this agency. Ended up 2 girls backed down - 1 2 weeks before she was set to come for the procedure. It was emotional to say the least. I called NYU and they talked us through options and put us at the top of the list since we were off it for about 6 months that we thought we had a donor. The entire practice treated us very kindly and like we were humans throughout this emotional stage.
10
Doctor
James Grifo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
6
6
Age 43
2 Embryo Freezing
Donor Sperm
East Asian
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Very friendly and informative. He [Dr. Keefe] told me a lot about himself and his history. You can ask him questions but he will end the meeting after a few. He always run late and always has a student with him for training purposes. He doesn't offer much advice jn terms of things to do to help the process - vitamins, diet, exercise, etc. which would be more helpful.... Morning monitoring [NYU] typically takes about an hour with ultrasound due to wait times. The system seems kind of random after you check in though I'm sure there's a method to their madness.
Morning monitoring [NYU] typically takes about an hour with ultrasound due to wait times. The system seems kind of random after you check in though I'm sure there's a method to their madness. There is a process for follow-up calls, and they have never not provided instructions when expected. What would be helpful is if they provided you with a follicle count and size for each visit, in writing.... He told me a lot about himself and his history. You can ask him questions but he will end the meeting after a few. He always run late and always has a student with him for training purposes.
How was your experience with David Keefe at NYU Langone Fertility Center?
Very friendly and informative. He told me a lot about himself and his history. You can ask him questions but he will end the meeting after a few. He always run late and always has a student with him for training purposes. He doesn't offer much advice jn terms of things to do to help the process - vitamins, diet, exercise, etc. which would be more helpful.
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
Ask questions you have. If you ade asking for advice, he will offer you his opinion of things which is helpful.
Describe your experience with NYU Langone Fertility Center.
Morning monitoring typically takes about an hour with ultrasound due to wait times. The system seems kind of random after you check in though I'm sure there's a method to their madness. There is a process for follow-up calls, and they have never not provided instructions when expected. What would be helpful is if they provided you with a follicle count and size for each visit, in writing.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
6
Doctor
David Keefe
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
8
8
Age 35
IVF
Male Factor
European
Income $200K - $499K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Licciardi] was very warm and sensitive to our complex situation while still being very honest about the risks. He has called me multiple times from his cell after hours to discuss our treatment plan....He is very honest and professional while still being compassionate and sensitive to outside factors. He is accessible and very willing to work as part of an integrated treatment team. He is a good communicator.
Easy to make appointment and easy checkin but inconvenient location [NYU - 1st Ave]. Waiting room is normal doctors office style. Very easy to schedule bloodwork, semen testing, etc and they are very accommodating. Overall I recommend!...They [nursing staff] are very helpful and knowledgeable but hard to get in touch with at times...[Cost Of Treatment] $15000...He [Dr. Licciardi] was very warm and sensitive to our complex situation
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
He is very honest and professional while still being compassionate and sensitive to outside factors. He is accessible and very willing to work as part of an integrated treatment team. He is a good communicator.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Go to him!
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
He was very warm and sensitive to our complex situation while still being very honest about the risks. He has called me multiple times from his cell after hours to discuss our treatment plan.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
We are doing IVF with PGS and hopefully having more than one healthy embryo so we can freeze for later use.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Charmaine )
They are very helpful and knowledgeable but hard to get in touch with at times.
Describe your experience with NYU Langone Fertility Center.
Easy to make appointment and easy checkin but inconvenient location. Waiting room is normal doctors office style. Very easy to schedule bloodwork, semen testing, etc and they are very accommodating. Overall I recommend!
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
$15000
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
In my case he was adamant about only one embryo to minimize risk.
8
Doctor
Frederick Licciardi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
8
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
6
6
Age 35 - 36
3 IUI
1 IVF
European
Ashkenazi Jewish
Native American
Income $200K - $499K
Professor
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
I would have liked to have more communication with her [Dr. Elizabeth Fino], but overall the experience was good. She is right in the middle when it comes to giving information in a soft manner vs. a cold manner. We communicated the most when I was deciding to do IVF.... It was a very busy clinic and I liked the “in and out” aspect, but I can see how many patients would not. I also rarely saw Dr. Fino
It [NYU-1st Ave] was a very busy clinic and I liked the “in and out” aspect, but I can see how many patients would not. I also rarely saw Dr. Fino... it was a bit like “herding cattle” as it’s extreme busy and I never saw the same women in the clinic. That said, I never waited very long and everything was very professional.... 12,500 for treatment. 9,000 for drugs and pgs testing was 3,600
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
I would have liked to have more communication with her, but overall the experience was good. She is right in the middle when it comes to giving information in a soft manner vs. a cold manner. We communicated the most when I was deciding to do IVF.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Do your homework and breath a lot.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
It was a very busy clinic and I liked the “in and out” aspect, but I can see how many patients would not. I also rarely saw Dr. Fino
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Lavina )
Even though the clinic was super busy, she remembered me and called a lot.
Describe your experience with NYU Langone Fertility Center.
I really do not have a comparison because this is the only clinic that I’ve gone to, but it was a bit like “herding cattle” as it’s extreme busy and I never saw the same women in the clinic. That said, I never waited very long and everything was very professional.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
12,500 for treatment. 9,000 for drugs and pgs testing was 3,600
6
Doctor
Elizabeth Fino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
6
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
0
0
Age 33 - 34
1 IUI
Anovulation
PCOS
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only saw her [Dr. Elizabeth Fino] twice in 6 months - all monitoring appointments were done by nurses.... She didnt recommend testing other than hormone blood work and ultrasound and pushed me to begin medication. In retrospect she should have recommended a HSG, male factor testing, immune factor testing, Prometrium challenge, etc.... Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.
It’s [NYU- 1st Ave] a cattle call. Expect to wait 2-3 hours for your monitoring appointments. Impersonal. Unless you’re ready for IVF this isn’t the place for you. I can’t think of many upsides for NYU as I had a generally terrible experience.... Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
She didnt recommend testing other than hormone blood work and ultrasound and pushed me to begin medication. In retrospect she should have recommended a HSG, male factor testing, immune factor testing, Prometrium challenge, etc.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
If you aren’t ready for IVF don’t bother.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
I only saw her twice in 6 months - all monitoring appointments were done by nurses.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
NA
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Never saw same nurse twice. Injured during ultrasound - sore for a week after. No compassion, sometimes testing done with the door open or with another attending trainee without asking for permission. Misspelled and misprounced my name. Awful experience.
Describe your experience with NYU Langone Fertility Center.
It’s a cattle call. Expect to wait 2-3 hours for your monitoring appointments. Impersonal. Unless you’re ready for IVF this isn’t the place for you. I can’t think of many upsides for NYU as I had a generally terrible experience.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
Under $500 for consultation and basic diagnostics test.
Describe Elizabeth Fino's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
NA
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at NYU Langone Fertility Center.
Nothing went right.
0
Doctor
Elizabeth Fino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
2
3
Age 41
5 IVF
East Asian
Income $200K - $499K
Sales Representative
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Berkely is a bit dated in his methods. He was not very proactive or aggressive in his approach. I felt he was too factual and did not provide sensitivity for patients during a difficult time.... For our only cycle with Dr Berkeley, we used a combination of frozen eggs and fresh eggs, however all of our frozen eggs did not survive the thaw which is very very rare. We do not feel it was handled properly.
The clinic [NYU] was too big, it was like a baby factory. You had to wait in a big waiting room with no privacy for up to an hour sometimes. It was an embarrassing and difficult environment.... Individually they [the nursing staff] were nice, but there were too many patients each day. You did not feel like you received personal service and the wait was long.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
For our only cycle with Dr Berkeley, we used a combination of frozen eggs and fresh eggs, however all of our frozen eggs did not survive the thaw which is very very rare. We do not feel it was handled properly.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Dr Berkely is a bit dated in his methods. He was not very proactive or aggressive in his approach. I felt he was too factual and did not provide sensitivity for patients during a difficult time.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
The clinic is too big and you did not receive personal care.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
Menopur Follistim
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Individually they were nice, but there were too many patients each day. You did not feel like you received personal service and the wait was long.
Describe your experience with NYU Langone Fertility Center.
The clinic was too big, it was like a baby factory. You had to wait in a big waiting room with no privacy for up to an hour sometimes. It was an embarrassing and difficult environment.
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
Approximately $15k per cycle
2
Doctor
Alan Berkeley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 31
12 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Business Executive
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Be ready for the most direct doctor you have ever met...Dr. Noyes gave me assurance that she would do everything she could to get me pregnant as soon as possible. She could have had me go through 5 more IUs, but instead she understood my urgency and went straight for IVF...She is extremely straight forward and was confident that her team would do what needed to get done to get the results we were looking for. After a couple years of trying, I was very skeptical of a new fertility doctor but she gave me an assurance when others would not. She looked me square in the face after I sat in her office sobbing that she would get me pregnant. And I believed her and 4 months later she did.
The nursing staff [at NYU] was very sweet and efficient, i never had to wait too long....Be ready for the most direct doctor you have ever met...Dr. Noyes gave me assurance that she would do everything she could to get me pregnant as soon as possible. She could have had me go through 5 more IUs, but instead she understood my urgency and went straight for IVF...She is extremely straight forward and was confident that her team would do what needed to get done to get the results we were looking for. After a couple years of trying, I was very skeptical of a new fertility doctor but she gave me an assurance when others would not. She looked me square in the face after I sat in her office sobbing that she would get me pregnant. And I believed her and 4 months later she did.
How was your experience with Nicole Noyes at NYU Langone Fertility Center?
She is extremely straight forward and was confident that her team would do what needed to get done to get the results we were looking for. After a couple years of trying, I was very skeptical of a new fertility doctor but she gave me an assurance when others would not. She looked me square in the face after I sat in her office sobbing that she would get me pregnant. And I believed her and 4 months later she did.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?
Be ready for the most direct doctor you have ever met.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?
Dr. Noyes gave me assurance that she would do everything she could to get me pregnant as soon as possible. She could have had me go through 5 more IUs, but instead she understood my urgency and went straight for IVF.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff was very sweet and efficient, i never had to wait too long.
Describe the costs associated with your care under Nicole Noyes at NYU Langone Fertility Center.
My insurance covered the IVF process so the costs were minimal. If your company is willing, definitely speak to them about adding ART coverage to the health insurance plan. It is NOT considerably more expensive for the org.
10
Doctor
Nicole Noyes
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
10
10
Age 47 - 48
Fertility Medications
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
East Asian
Latinx
Other
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Berkeley [at NYU] was straightforward and didn't sugar coat anything. I really liked that, because I felt I was in the hands of a professional. My husband was really impressed by his down to earth attitude and the fact that the doctor didn't try to sell us onto anything. He was not pushy, it took husband and I 10 months to go ahead with our treatment.
Dr Berkeley [at NYU] was straightforward and didn't sugar coat anything. I really liked that, because I felt I was in the hands of a professional. My husband was really impressed by his down to earth attitude and the fact that the doctor didn't try to sell us onto anything. He was not pushy, it took husband and I 10 months to go ahead with our treatment.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley was straightforward and didn't sugar coat anything. I really liked that, because I felt I was in the hands of a professional. My husband was really impressed by his down to earth attitude and the fact that the doctor didn't try to sell us onto anything. He was not pushy, it took husband and I 10 months to go ahead with our treatment.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Bring your questions, it will be answered by a man of science.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
In my initial consultation we had a chat about my age, my husband's age, what that meant for my treatment, that I would need to go straight to donor eggs. I really appreciated his frankness.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
I'm getting "cycle-ready" so I am in the beginning stages, I am due to have my uterus filled with saline to test it this week.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
N/A yet
Describe your experience with NYU Langone Fertility Center.
Clean, not crowded, comfortable. Felt expensive yet professional
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
I have insurance so I just pay a small co-pay
10
Doctor
Alan Berkeley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Unsuccessful
5
8
Age 42
2 IUI
Poor Egg Quality
European
Income $200K - $499K
Sales Representative
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr Noyes has very practical and no nonsense approach. I felt we were on the same page about my treatment plan and the possible outcomes....Also, if you have low ovarian reserve talk to her about aggressive vs non aggressive protocols in advance...I like and trust Dr Noyes but wish we had more one on one interaction. I only saw her in person for my intake appt before my first IUI and after two cancelled IVF cycles. All my communication was with the nurses and other Dr's who did my ultrasounds...If you want to have lots of personal interaction with Dr Noyes she might not be the Dr for you..
NYU is a big clinic but they are a well oiled machine. Arrive early for daily monitoring and you will get in and out quickly. All the nurses are fantastic and billing dept is very easy to deal with....I was covered by insurance and hand minimal out of pocket costs...I like and trust Dr Noyes but wish we had more one on one interaction. I only saw her in person for my intake appt before my first IUI and after two cancelled IVF cycles. All my communication was with the nurses and other Dr's who did my ultrasounds.
How was your experience with Nicole Noyes at NYU Langone Fertility Center?
I like and trust Dr Noyes but wish we had more one on one interaction. I only saw her in person for my intake appt before my first IUI and after two cancelled IVF cycles. All my communication was with the nurses and other Dr's who did my ultrasounds.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?
If you want to have lots of personal interaction with Dr Noyes she might not be the Dr for you. Also, if you have low ovarian reserve talk to her about aggressive vs non aggressive protocols in advance.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?
Dr Noyes has very practical and no nonsense approach. I felt we were on the same page about my treatment plan and the possible outcomes.
Describe your experience with NYU Langone Fertility Center.
NYU is a big clinic but they are a well oiled machine. Arrive early for daily monitoring and you will get in and out quickly. All the nurses are fantastic and billing dept is very easy to deal with.
Describe the costs associated with your care under Nicole Noyes at NYU Langone Fertility Center.
I was covered by insurance and hand minimal out of pocket costs.
5
Doctor
Nicole Noyes
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
7
3
Age 40
1 IVF
1 Egg Freezing
Diminished Ovarian Reserve
European
Lawyer
2nd of 2 Docs
Neutral
Doesn't Recommend
Successful
I only saw him [Dr. Frederick Licciardi] twice through the entire cycle though and had him once on the phone...He was very pessimistic about my treatment and personally called me to recommend aborting the cycle half way through because of the low number of eggs. He however did not offer any alternative, so I proceeded with the cycle and became pregnant with only two eggs retrieved.
They [nurses at NYU] were completely disorganized, abrupt and unfriendly...[monitoring appointments were] Disorganized, unfriendly...Everyone is rushed, the nurses are disorganized and not always aware of your treatment plan. You need to keep following up and remind them of details. The staff is generally cold, unfriendly and impatient. There seems to be a disconnect between doctors, nurses, coordinators.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
He was upfront, friendly, asked questions and listened. He was very pessimistic about my treatment and personally called me to recommend aborting the cycle half way through because of the low number of eggs. He however did not offer any alternative, so I proceeded with the cycle and became pregnant with only two eggs retrieved.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
He was nice and friendly. I only saw him twice through the entire cycle though and had him once on the phone.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They were completely disorganized, abrupt and unfriendly.
Describe your experience with NYU Langone Fertility Center.
Everyone is rushed, the nurses are disorganized and not always aware of your treatment plan. You need to keep following up and remind them of details. The staff is generally cold, unfriendly and impatient. There seems to be a disconnect between doctors, nurses, coordinators.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Disorganized, unfriendly.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
7
Doctor
Frederick Licciardi
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
10
10
Age 35 - 36
2 IUI
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fino was through and thoughtful and it always felt like she cared. It never felt like a show of interest. She was busy built always felt like she was there only for you....IF unsuccessful we would switch to IVF. Dr Fino was very accommodating. After the first unsuccessful IUI she allowed us to take the IVF classes and prepare for IVF while continuing the IUI treatment. We were luckily successful with the second IUI.
The reception staff [at NYU Fertility] was terrible! I can't even pretend that they weren't. However, all of the nurses and finance people were amazing! The clinic is very reputable and professional...Dr Fino was through and thoughtful and it always felt like she cared. It never felt like a show of interest. She was busy built always felt like she was there only for you.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
The reception staff was terrible! I can't even pretend that they weren't. However, all of the nurses and finance people were amazing!
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Don't let the receptionist annoy you. Don't be afraid to ask questions
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Dr Fino was through and thoughtful and it always felt like she cared. It never felt like a show of interest. She was busy built always felt like she was there only for you.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
We used IUI and Planned on doing that for 3 rounds. IF unsuccessful we would switch to IVF. Dr Fino was very accommodating. After the first unsuccessful IUI she allowed us to take the IVF classes and prepare for IVF while continuing the IUI treatment. We were luckily successful with the second IUI
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Super amazing at being available and assuring during the process
Describe your experience with NYU Langone Fertility Center.
The clinic is very reputable and professional with the exception of the receptionisht
10
Doctor
Elizabeth Fino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2015, Unsuccessful
7
7
Age 32 - 33
8 IUI
Unexplained
Latinx
Income $100K - $199K
1st of 2 Docs
Neutral
Neutral
Unsuccessful
Nursing staff knew me by name, Dr Fino was very warm and personable. She made me felt heard and valued... Dr FIno was very engaging and I know she wanted to see us with a pregnancy. We never changed up our approach towards pregnancy. I would have liked for her to have offered more aggressive treatment or solutions to our recurring losses....We did IUI with clomid, never did progesterone.... Do research and ask about trying different methods to achieve pregnancy.
NYU is a large clinic with small satellite offices. There are many doctors on staff and I selected mine based on online reviews. The clinic is connected to the hospital so billing for various procedures is very streamlined... Nursing staff was the same each time I went in so it was comforting to see familiar faces. All were very knowledgeable and I knew I could ask anyone a question and expect a solid answer.... Dr FIno was very engaging
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
Dr FIno was very engaging and I know she wanted to see us with a pregnancy. We never changed up our approach towards pregnancy. I would have liked for her to have offered more aggressive treatment or solutions to our recurring losses.
What's one piece of advice would you give a prospective patient of Elizabeth Fino at NYU Langone Fertility Center?
Do research and ask about trying different methods to achieve pregnancy.
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
Nursing staff knew me by name, Dr Fino was very warm and personable. She made me felt heard and valued and was very caring during this difficult time.
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
We did IUI with clomid, never did progesterone.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Nursing staff was the same each time I went in so it was comforting to see familiar faces. All were very knowledgeable and I knew I could ask anyone a question and expect a solid answer.
Describe your experience with NYU Langone Fertility Center.
NYU is a large clinic with small satellite offices. There are many doctors on staff and I selected mine based on online reviews. The clinic is connected to the hospital so billing for various procedures is very streamlined
7
Doctor
Elizabeth Fino
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
NYU Langone Fertility Center
NY - 1st Ave
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources