NYU Langone Fertility Center

10 doctors work here

Rated 8.7
Strongly recommend: 73%Neutral: 15%Don't recommend: 12%8.7
73% strongly recommend
222 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.8
7.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.2
9.2
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.4
8.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,147
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

NY - 53rd Street
159 East 53rd St
New York, NY 10022
NY - Westside
109 West 27th St
New York, NY 10001

222 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2023, 11 Eggs Frozen
NPS
0
NPS
9
Age 33
1 Egg Freezing
East Asian
Income $100K - $199K
Engineer
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Unsuccessful
She [Dr. Shannon DeVore] never asked how I feel about medication or any other, when I asked questions she didn't provide any advice at all...I asked during the consultation if there was any supplements I can take, she told me none, they were not very helpful. But after I done my cycle, my result was not as I expected, she strongly suggested me to do 2nd cycle and she told me she could send me a list of supplements! And 2 of my frozen eggs are less mature, she told me that next time she could give me estrogen patch before the period starts to try to make eggs mature more evenly. Why didn't she give me that this time?! I feel like she didn't give me any advice during the entire cycle and she just wants to make me to do the 2nd cycle to make more money! I would not recommend her to any other people.
NYU Langone fertility center is excellent, the entire logistics are good, ranging from coordination to assistants to finance. The atmosphere in the facility is good too, it calms patients. I think as a new patient to this clinic, I am very impressed by the clinic...Nursing staff is excellent...She [Dr. Shannon DeVore] never asked how I feel about medication or any other, when I asked questions she didn't provide any advice at all
How was your experience with Shannon DeVore at NYU Langone Fertility Center?
I asked during the consultation if there was any supplements I can take, she told me none, they were not very helpful. But after I done my cycle, my result was not as I expected, she strongly suggested me to do 2nd cycle and she told me she could send me a list of supplements! And 2 of my frozen eggs are less mature, she told me that next time she could give me estrogen patch before the period starts to try to make eggs mature more evenly. Why didn't she give me that this time?! I feel like she didn't give me any advice during the entire cycle and she just wants to make me to do the 2nd cycle to make more money! I would not recommend her to any other people.
During treatment, were you treated like a number or a human with Shannon DeVore at NYU Langone Fertility Center?
She never asked how I feel about medication or any other, when I asked questions she didn't provide any advice at all
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Nursing staff is excellent!
Describe your experience with NYU Langone Fertility Center.
NYU Langone fertility center is excellent, the entire logistics are good, ranging from coordination to assistants to finance. The atmosphere in the facility is good too, it calms patients. I think as a new patient to this clinic, I am very impressed by the clinic.
Describe the costs associated with your care under Shannon DeVore at NYU Langone Fertility Center.
9900
0
Doctor
Shannon DeVore
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2003 - 2010, Unsuccessful
NPS
10
NPS
10
Age 33 - 40
4 IVF
Male Factor
Unexplained
European
Income $100K - $199K
Operations
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Noyes at NYU] is smart, and tells it like it is. I appreciated her sense of humor. I didn't ask alot of questions, because I didn't feel the need to. I'm not a doctor, but I am smart, and I trusted her expertise. If you are older, she indicates that will work against you. She did follow up with me....Be prepared that she will be honest. She is not going to sugar coat your chances.
The facility, I felt, was private and the nurses took care of you. The billing was the billing, who likes to hand over $10K, but the billing staff was pleasant and provided me with what I needed....[The nurses were] a multitude of ages and personalities. All competent, all caring. Some were better at explanations and follow through, but I did not have any negative experiences. I also liked to talk to them and show an interest in their own lives, they knew so much about me, I felt they would like someone to show an interest in what was happening in their lives.
How was your experience with Nicole Noyes at NYU Langone Fertility Center?
She is smart, and tells it like it is. I appreciated her sense of humor. I didn't ask alot of questions, because I didn't feel the need to. I'm not a doctor, but I am smart, and I trusted her expertise. If you are older, she indicates that will work against you. She did follow up with me.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?
Be prepared that she will be honest. She is not going to sugar coat your chances.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?
Had direct contact with her and discussed the treatment failures, she felt the disappointment I experienced as well.
Describe the protocols Nicole Noyes used in your cycles at NYU Langone Fertility Center and their degree of success.
I was prescribed the usual IVF protocols and each cycle produced eggs and embryos, but for some reason there was a failure to implant.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
A multitude of ages and personalities. All competent, all caring. Some were better at explanations and follow through, but I did not have any negative experiences. I also liked to talk to them and show an interest in their own lives, they knew so much about me, I felt they would like someone to show an interest in what was happening in their lives.
Describe your experience with NYU Langone Fertility Center.
The facility, I felt, was private and the nurses took care of you. The billing was the billing, who likes to hand over $10K, but the billing staff was pleasant and provided me with what I needed.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Depended on the day, I was taken in the order I got there. Sometimes there was a line, sometimes not. I tried to get there early and get in and out.
Describe the costs associated with your care under Nicole Noyes at NYU Langone Fertility Center.
$8K per cycle
10
Doctor
Nicole Noyes
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
5
NPS
7
Age 46 - 47
1 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $500K
Investment Banker
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
There was very little interaction after the 1st consultation.... Dr Berkeley seems very competent, however the clinic takes a conservative approach towards trying IVF. We likely wasted 4 months waiting for better FSH results. When we got a 2nd opinion, at age 42, it really made sense to try IVF as soon as possible. Thus, one might conclude they are interested in keeping their statistics up; on the side, they may be acting ethically in not performing expensive IVF procedures when success is unlikely.
Overall good, just conservative in their approach to using IVF. If you are older and have financial flexibility, get a 2nd opinion from RMA asap. They [NYU] refused to do an IVF cycle based on low FSH. However, we feel, that at age 42, we likely wasted 4 months waiting for a lower FSH level. I would suggest going to get a 2nd opinion asap in the process if you don't progress asap.... [Cost Of Treatment] $25-30k for an IVF cycle
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr Berkeley seems very competent, however the clinic takes a conservative approach towards trying IVF. We likely wasted 4 months waiting for better FSH results. When we got a 2nd opinion, at age 42, it really made sense to try IVF as soon as possible. Thus, one might conclude they are interested in keeping their statistics up; on the side, they may be acting ethically in not performing expensive IVF procedures when success is unlikely.
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
If you have financial flexibility and are told you cannot proceed with an IVF cycle because of various hormones, go get a 2nd opinion from RMA.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
There was very little interaction after the 1st consultation.
Describe the protocols Alan Berkeley used in your cycles at NYU Langone Fertility Center and their degree of success.
Pretty standard protocol for the 1st cycle. Increased hormone stimulation before the 2nd one.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Overall great.
Describe your experience with NYU Langone Fertility Center.
Overall good, just conservative in their approach to using IVF. If you are older and have financial flexibility, get a 2nd opinion from RMA asap. They refused to do an IVF cycle based on low FSH. However, we feel, that at age 42, we likely wasted 4 months waiting for a lower FSH level. I would suggest going to get a 2nd opinion asap in the process if you don't progress asap.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
pretty good
Describe the costs associated with your care under Alan Berkeley at NYU Langone Fertility Center.
$25-30k for an IVF cycle
Describe Alan Berkeley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
prefer eSET
5
Doctor
Alan Berkeley
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
7
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
8
Age 41
2 Fertility Medications
Diminished Ovarian Reserve
European
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Berkeley always listened to everything we had to say and answered all our questions. He was up to date with our file and honest with what we should or shouldn't do when we brought something up on our own. He was clear with our next steps and always treated us kindly and we never felt rushed... have not had much interaction with the nursing staff and have nearly exclusively dealt with Dr. Berkeley.
Office [NYU] was never crowded or overbooked and we were always given plenty of time with the doctor. The main weakness for us as a queer couple was a mandatory counselling session that for how far we already were in our process and knowledge was unneeded and a waste of time and money, but for those earlier in the process I could understand how it could be helpful. I think any queer couples that have a donor agreement through lawyers and have been trying on their own should have the process waived.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr. Berkeley always listened to everything we had to say and answered all our questions. He was up to date with our file and honest with what we should or shouldn't do when we brought something up on our own. He was clear with our next steps and always treated us kindly and we never felt rushed.
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
The office was never overcrowded and we were always seen on time. Dr. Berekeley and his staff always took a lot of time with us to explain everything, to let us discuss all our issues and answer all our questions. We were never rushed and often spent an hour just talking to him.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
We are still early on in our treatment so have not had much interaction with the nursing staff and have nearly exclusively dealt with Dr. Berkeley.
Describe your experience with NYU Langone Fertility Center.
Office was never crowded or overbooked and we were always given plenty of time with the doctor. The main weakness for us as a queer couple was a mandatory counselling session that for how far we already were in our process and knowledge was unneeded and a waste of time and money, but for those earlier in the process I could understand how it could be helpful. I think any queer couples that have a donor agreement through lawyers and have been trying on their own should have the process waived.
9
Doctor
Alan Berkeley
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, 18 Eggs Frozen
NPS
7
NPS
7
Age 41 - 45
1 Egg Freezing
Latinx
Business Executive
Only Doc Seen
IVF With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr Grifo answers questions, but the process feels disorganized and providers write things illegibly on pieces of paper which both feels disorganized and ineffective. Why don't they prepare material and customize it as needed....Do some research ahead of time. Also, he is a bit conservative...The clinic's [NYU - 1st Ave] strengths is their success with live births. The clinic's weaknesses are their lack of organization and the lack of ease of the process.
The clinic's [NYU - 1st Ave] strengths is their success with live births. The clinic's weaknesses are their lack of organization and the lack of ease of the process. Access to the office is difficult even when you are an existing patient...Office doesn't call back or follow-up in a timely manner. ... for scheduling and billing. The actual visit feels personal, but the office logistics are impersonal...They also kept saying someone would call me back to discuss billing and no one ever did. In the past, I also mailed and dropped off my checks for annual Oocyte fee and they misposted it.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr Grifo answers questions, but the process feels disorganized and providers write things illegibly on pieces of paper which both feels disorganized and ineffective. Why don't they prepare material and customize it as needed.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Do some research ahead of time. Also, he is a bit conservative. Other doctors in other clinics have different approaches.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Office doesn't call back or follow-up in a timely manner. ... for scheduling and billing. The actual visit feels personal, but the office logistics are impersonal
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Menopur
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Lots of handwritten instructions
Describe your experience with NYU Langone Fertility Center.
The clinic's strengths is their success with live births. The clinic's weaknesses are their lack of organization and the lack of ease of the process. Access to the office is difficult even when you are an existing patient.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Electronic check-in works well
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
Egg freezing was about $17k
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
He said he would only do single transfers for my age group
What specific things went wrong at NYU Langone Fertility Center?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at NYU Langone Fertility Center.
I requested my results from 2014 and they kept losing my request form. They also kept saying someone would call me back to discuss billing and no one ever did. In the past, I also mailed and dropped off my checks for annual Oocyte fee and they misposted it.
7
Doctor
James Grifo
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Compassion
3 of 5
Explained risks
4 of 5
7
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2015 - 2018, Successful
NPS
10
NPS
10
Age 41 - 44
1 IVF
Donor Eggs
Poor Egg Quality
Latinx
Lawyer
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Licciardi] was patient and explained everything in a way that I could understand. I never felt like a number or a statistic. He was knowledgeable and compassionate. He called me during the cycles and afterwards to discuss next steps or to congratulate when cycle took...My first cycle he utilized clomid and other meds in order to help with the stimulation. When that cycle failed (it was my second) he suggested donor eggs. The donor egg cycle worked.
It [NYU] isike any other clinic in that you need to get there early for monitoring. Results come back quickly. My only complaint is the billing department. One doesn’t know what the other one is doing and you have to call several times to resolve any issues...The nurses at the clinic were exceptional and I couldn’t have asked for a better experience...Aleksandra was a god send! She entertained my craziness and made me feel so comfortable.
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
He was patient and explained everything in a way that I could understand. I never felt like a number or a statistic. He was knowledgeable and compassionate. He called me during the cycles and afterwards to discuss next steps or to congratulate when cycle took.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Have your questions ready and be open to any course of action proposed.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
I appreciated that Dr Licciardi took the time to explain everything to me and contact me throughout the cycle. The nurses at the clinic were exceptional and I couldn’t have asked for a better experience
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
My first cycle he utilized clomid and other meds in order to help with the stimulation. When that cycle failed (it was my second) he suggested donor eggs. The donor egg cycle worked.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Aleksandra )
Aleksandra was a god send! She entertained my craziness and made me feel so comfortable. Even after I left their care, she emailed me just to see how I am progressing w my pregnancy.
Describe your experience with NYU Langone Fertility Center.
It isike any other clinic in that you need to get there early for monitoring. Results come back quickly. My only complaint is the billing department. One doesn’t know what the other one is doing and you have to call several times to resolve any issues.
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
He goes for single embryo transfer initially.
10
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 37
3 IVF
3 Egg Freezing
3 Embryo Freezing
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I thought Kara Goldman did a great job. she was forth coming and explained everything in full detail. she would explains things multiple times if needed. she always seemed to care about her job and the patient...Kara Goldman had amazing bed side manor. she would explain why things were happening, give us her professional opinion, and offer us our options. she remembered who we were every time we came in and provided us with a safe environment.
i felt more like a number at the clinic [NYU -] than a patient. the staff was sweet but you felt like they were trying to get everyone in and out in a timely manor. they would call your name, take your blood, get examined by the dr on call and you would be out before you blinked an eye...all the nurses were very kind....Kara Goldman had amazing bed side manor. she would explain why things were happening, give us her professional opinion
How was your experience with Kara Goldman at NYU Langone Fertility Center?
I thought Kara Goldman did a great job. she was forth coming and explained everything in full detail. she would explains things multiple times if needed. she always seemed to care about her job and the patient.
What's one piece of advice would you give a prospective patient of Kara Goldman at NYU Langone Fertility Center?
trust her
During treatment, were you treated like a number or a human with Kara Goldman at NYU Langone Fertility Center?
Kara Goldman had amazing bed side manor. she would explain why things were happening, give us her professional opinion, and offer us our options. she remembered who we were every time we came in and provided us with a safe environment.
Describe the protocols Kara Goldman used in your cycles at NYU Langone Fertility Center and their degree of success.
not everything goes as planned. i needed to adjust the hormones and trust that Dr Goldman was tweaking the medications in order to get better results each time. i had to take a month off between the 2nd and 3rd retrieval.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
all the nurses were very kind.
Describe your experience with NYU Langone Fertility Center.
i felt more like a number at the clinic than a patient. the staff was sweet but you felt like they were trying to get everyone in and out in a timely manor. they would call your name, take your blood, get examined by the dr on call and you would be out before you blinked an eye.
Describe the costs associated with your care under Kara Goldman at NYU Langone Fertility Center.
all in i spent around $85,000 -$90,000 including medication and acupuncture
Describe Kara Goldman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
i didnt want multiples and Dr Goldman felt that transferring one embryo was more safe than transferring 2
10
Doctor
Kara Goldman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
NPS
5
NPS
7
Age 38 - 40
1 IUI
Diminished Ovarian Reserve
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Donor Eggs With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
Dr. Licciardi was recommended to us by my OB/GYN. He was very sympathetic to our specific challenges, and at first I felt in great hands. But after many months of poor results, I never felt like he went above and beyond for us, or was willing to try new, different, or outside-of-the-box ideas/treatments...He's been doing this a long time and has loads of experience, but if I was to do this all again, I'd have pushed for more aggressive treatment -- or recommendation on alternate measures (donor, GC, etc.).
NYU was a pretty seamless, easy operation for me. The doctors were reachable, monitoring easy... even billing was pretty straight-forward. What I didn't like was the very safe approach, and the wait for ultrasounds....The nurses were responsive when called -- always returned phone calls and gave directions clearly. During morning monitoring were pretty aloof, but did the job and got patients in and out of bloodwork quickly. Ultrasounds took quite a bit longer (I'm sure that was more about the doctors than the nurses).
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
Dr. Licciardi was recommended to us by my OB/GYN. He was very sympathetic to our specific challenges, and at first I felt in great hands. But after many months of poor results, I never felt like he went above and beyond for us, or was willing to try new, different, or outside-of-the-box ideas/treatments.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
He's been doing this a long time and has loads of experience, but if I was to do this all again, I'd have pushed for more aggressive treatment -- or recommendation on alternate measures (donor, GC, etc.).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nurses were responsive when called -- always returned phone calls and gave directions clearly. During morning monitoring were pretty aloof, but did the job and got patients in and out of bloodwork quickly. Ultrasounds took quite a bit longer (I'm sure that was more about the doctors than the nurses).
Describe your experience with NYU Langone Fertility Center.
NYU was a pretty seamless, easy operation for me. The doctors were reachable, monitoring easy... even billing was pretty straight-forward. What I didn't like was the very safe approach, and the wait for ultrasounds.
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
To my knowledge at NYU, they will not transfer multiple embryos. In my case, we never got that far.
5
Doctor
Frederick Licciardi
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2006 - 2017, Successful
NPS
5
NPS
8
Age 40 - 51
2 Egg Freezing
Donor Eggs
Diminished Ovarian Reserve
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Doesn't Recommend
Neutral
Successful
I have a long-standing relationship with Dr. Noyes and she treats me like an old friend. She has shown that she cares about me and my outcomes...Dr. Noyes is a skilled and experienced clinician. I have personally had only good experiences as her patient. I have referred several other people to her and they did not have as positive experiences as I did.
This clinic [NYU] has a lot of experience and has worked with many, many clients so they have well developed protocols. Sometimes; however, because they do the treatments so often it becomes routine and they miss things that they should notice that do not exactly fit into their routine...Dr. Noyes is a skilled and experienced clinician. I have personally had only good experiences as her patient. I have referred several other people to her and they did not have as positive experiences as I did.
How was your experience with Nicole Noyes at NYU Langone Fertility Center?
Dr. Noyes is a skilled and experienced clinician. I have personally had only good experiences as her patient. I have referred several other people to her and they did not have as positive experiences as I did.
What's one piece of advice would you give a prospective patient of Nicole Noyes at NYU Langone Fertility Center?
To be personally on top of her own treatment cycle and insist on getting explanations if she notices any discrepencies or if something seems wrong.
During treatment, were you treated like a number or a human with Nicole Noyes at NYU Langone Fertility Center?
I have a long-standing relationship with Dr. Noyes and she treats me like an old friend. She has shown that she cares about me and my outcomes.
Describe your experience with your nurse at NYU Langone Fertility Center.
She was always pleasant and clear in her communication.
Describe your experience with NYU Langone Fertility Center.
This clinic has a lot of experience and has worked with many, many clients so they have well developed protocols. Sometimes; however, because they do the treatments so often it becomes routine and they miss things that they should notice that do not exactly fit into their routine.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Monitoring was done in the mornings and the wait times varied at different points.
Describe Nicole Noyes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I didn't feel that there was a definitive approach being recommended and I got some confusing advice when it came time for my embryo transfer. I also didn't feel that it was discussed fully and properly in advance.
5
Doctor
Nicole Noyes
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2017, Unknown Success
NPS
9
NPS
9
Age 31
1 IVF
Ashkenazi Jewish
Middle Eastern
Income $100K - $199K
Consultant
2nd of 2 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Grifo really gives you the time and attention and has a great demeanor, but it is tough to get an appointment and get him on the phone sometimes because he is so in-demand...He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.
The one weakness is there is no one nurse assigned to your case [at NYU] to followup with you. Every day a different nurse called. That being said, they were all warm and knowledgeable and always willing to help answer any questions. I never felt like I was falling through the cracks...[ The monitoring appointments are] Quick and efficient...Dr. Grifo is extremely patient and compassionate.He is also extremely knowledgeable and I highly recommend him. He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is extremely patient and compassionate.He is also extremely knowledgeable and I highly recommend him. He is willing to take risks when necessary and was able to retrieve the most eggs. He is on top of all the most updated studies in the field and i trust his judgement completely. The only concern is that he is not there at every appointment and did not do the retrieval, but he is at the ones that matter.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Trust him and know you are in good hands
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr Grifo really gives you the time and attention and has a great demeanor, but it is tough to get an appointment and get him on the phone sometimes because he is so in-demand.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Friendly and efficient!
Describe your experience with NYU Langone Fertility Center.
The one weakness is there is no one nurse assigned to your case to followup with you. Every day a different nurse called. That being said, they were all warm and knowledgeable and always willing to help answer any questions. I never felt like I was falling through the cracks
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Quick and efficient
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
Dr. Grifo is a strong supporter of PGS and single embryo transfer
9
Doctor
James Grifo
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Adaptability
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
4
NPS
3
Age 35
1 IUI
European
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Alan is very knowledgeable and he does try to get as much of your background history as possible. He does follow up on you if you call or if you have a question. I would say the weakness is that he follows a protocol and doesn't feel that he ajusts the same to the patience needs... I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.
I felt that I was only one more woman trying to get pregnant [at NYU]. It almost felt like a factory, we all seam to be following the same treatments and schedule. I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
Dr Alan is very knowledgeable and he does try to get as much of your background history as possible. He does follow up on you if you call or if you have a question. I would say the weakness is that he follows a protocol and doesn't feel that he ajusts the same to the patience needs
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
make as many questions as you can so that you get all explain. Try to think of those before hand. Ask for psychological support if you need
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
I felt that I was only one more woman trying to get pregnant. It almost felt like a factory, we all seam to be following the same treatments and schedule. I was never offered some kind of comfort by the nurses. The doctor was very to the point but a bit cold in my opinion. And has you know all woman that are passing thru a treatment have to be almost warriors not only physically but physiologically.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They are knowledgeable but quite cold in my option. Felt like I was one more number....
Describe your experience with NYU Langone Fertility Center.
Good space. In my option a bit bad located. Check in is easy. I wish they had mychart active or a patience portal.
4
Doctor
Alan Berkeley
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
4 of 5
3
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, 31 Eggs Frozen
NPS
7
NPS
7
Age 42 - 43
3 Egg Freezing
Ashkenazi Jewish
Income $500K
Investor
1st of 3 Docs
3 Embryo Freezing With Other Docs
Donor Sperm
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Grifo is incredibly knowledgeable and overall is a great doctor. However, the time taken with me as a patient was higher at other clinics, as was the granularity of answers...Dr. Grifo is a very knowledgeable doctor. My experience overall with NYU was positive, as far as it went... However, it was unclear at the end of it whether I had enough eggs to be a true insurance policy. Additionally the hormone dose used was higher than at other clinics, where my results were similar...
The nursing staff is phenomenal at NYU...Efficient and not unpleasant, although assembly line...I had mild OHSS post treatment. There are medications that can be given to diminish this (ganirelex or cetrotide for a few days). While the other clinics I have been to were willing to provide that, NYU will not, which makes the recovery time much more prolonged and difficult...
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is a very knowledgeable doctor. My experience overall with NYU was positive, as far as it went. The process itself was straightforward. However, it was unclear at the end of it whether I had enough eggs to be a true insurance policy. Additionally the hormone dose used was higher than at other clinics, where my results were similar.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Ask his thought process behind the hormone doses he chooses. Also ask his viewpoint on whether eggs or embryos makes more sense, given your age and goals.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is incredibly knowledgeable and overall is a great doctor. However, the time taken with me as a patient was higher at other clinics, as was the granularity of answers.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
300 follistim, 300 menopur, 5 days clomid, ganirelex
Describe your experience with the nursing staff at NYU Langone Fertility Center.
The nursing staff is phenomenal at NYU
Describe your experience with NYU Langone Fertility Center.
I had mild OHSS post treatment. There are medications that can be given to diminish this (ganirelex or cetrotide for a few days). While the other clinics I have been to were willing to provide that, NYU will not, which makes the recovery time much more prolonged and difficult.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Efficient and not unpleasant, although assembly line
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
$9200 per egg freeze cycle, $1000 for anesthesia. Med costs were separate and above this
7
Doctor
James Grifo
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
NPS
10
NPS
10
Age 35 - 38
3 IUI
1 IVF
Endometriosis
Unexplained
European
Ashkenazi Jewish
Income $100K - $199K
Professor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Jamie] Grifo is one of very few doctors who doesn't talk down to his patients, but instead equips them with the information they need to decide on a course of action. I really appreciate that! I suspect this is partly because he is *not* insecure and because he is well-informed (partly due to undertaking research himself).
[NYU Fertility's] Strengths: extremely well-organized, with cutting-edge knowledge of procedures and expertise. Weaknesses: Sometimes it can be hard to get in touch of nurses by phone....Grifo is a straight-forward communicator, meeting with my husband and I a few times to talk about options and setting up a treatment plan. I felt he was doing evidence-based (rather than anecdote-based) medicine, and I got great results.
How was your experience with James Grifo at NYU Langone Fertility Center?
Grifo is a straight-forward communicator, meeting with my husband and I a few times to talk about options and setting up a treatment plan. I felt he was doing evidence-based (rather than anecdote-based) medicine, and I got great results.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Take advantage of his expertise, and don't hesitate to ask questions.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Grifo is one of very few doctors who doesn't talk down to his patients, but instead equips them with the information they need to decide on a course of action. I really appreciate that! I suspect this is partly because he is *not* insecure and because he is well-informed (partly due to undertaking research himself).
Describe your experience with the nursing staff at NYU Langone Fertility Center.
There is a team of people you deal with. I found them all very nice in person. My one complaint is that they could be difficult to reach by phone. My calls, even during business hours to the nursing staff, often went to the answering service. If you have a busy schedule, it can be easy to miss the call they place back resulting in a lot of frustrating phone tag.
Describe your experience with NYU Langone Fertility Center.
Strengths: extremely well-organized, with cutting-edge knowledge of procedures and expertise. Weaknesses: Sometimes it can be hard to get in touch of nurses by phone.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Very easy, usually a wait of less than 20 minutes.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unknown Success
NPS
10
NPS
10
Age 35 - 37
4 IUI
Unexplained
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Unexplained fertility on our part, so we tried 4 IUI's (1 natural, 3 with clomid) which all failed....Dr. Grifo is a highly professional, honest and caring doctor, who doesn't try to 'sell' you on any fertility services. In the several meetings I have had with him, he has always been very frank yet warm, ready to share with us data from his years of research and work, and also understand how that understanding should be applied to us.
Orientation session [at NYU] that you must attend is very informative. Billing is straightforward for the most part, however those on the staff who are responsible for processing pre-authorizations of insurance are not the most responsive always -- you need to be persistent at times to get the information you need....The costs quickly add up; estimate ~$25-30K for first cycle (including PGS, meds, anaesthesia), that doesn't include the $4K per transfer after the initial.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is a highly professional, honest and caring doctor, who doesn't try to 'sell' you on any fertility services. In the several meetings I have had with him, he has always been very frank yet warm, ready to share with us data from his years of research and work, and also understand how that understanding should be applied to us.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Unexplained fertility on our part, so we tried 4 IUI's (1 natural, 3 with clomid) which all failed. This time around we are doing our first IVF with frozen transfer, and I was put on follistim, menopur and cetrotide with lupron trigger. I was responding very well to the medications (estradiol to ~5,000), so the dosage was taken down over the stimulation period.
Describe your experience with NYU Langone Fertility Center.
Orientation session that you must attend is very informative. Billing is straightforward for the most part, however those on the staff who are responsible for processing pre-authorizations of insurance are not the most responsive always -- you need to be persistent at times to get the information you need.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
The costs quickly add up; estimate ~$25-30K for first cycle (including PGS, meds, anaesthesia), that doesn't include the $4K per transfer after the initial.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015, Successful
NPS
10
NPS
9
Age 34
1 IVF
1 Egg Freezing
Ashkenazi Jewish
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Licciardi is amazing! He was always available to answer any questions, concerns etc...My husband and I felt comfortable within a few minutes of meeting dr Licciardi. He clearly explained all of our options and helped us every step along the way...there are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients.
All of the drs and nurses I met in the practice [NYU] were kind and caring. It's easy to become just a number, but the staff makes sure you don't feel that way...There are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients...Hours are between 6-9 the earlier you arrive the quicker. Those that come closer to 9 have a long wait
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
First impression was great. My husband and I felt comfortable within a few minutes of meeting dr Licciardi. He clearly explained all of our options and helped us every step along the way. He was always available to speak with and answer questions, concerns etc...
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Dr Licciardi is part of a large practice. He will not be with you every step of the way. There are many other doctors and nurses that you will see on a daily basis once your treatment starts. Each dr in the practice has a specific day when they do transfers, retrievals and other procedures. Which dr you get depends on your cycle and the day of the week. Don't be disappointed- dr Licciardi still knows what's happening to his patients.
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
Dr Licciardi is amazing! He was always available to answer any questions, concerns etc. All of the drs and nurses I met in the practice were kind and caring. It's easy to become just a number, but the staff makes sure you don't feel that way.
Describe your experience with your nurse at NYU Langone Fertility Center.
Nurses were very good
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
efficent. Hours are between 6-9 the earlier you arrive the quicker. Those that come closer to 9 have a long wait
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
Insurance covered it
10
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2015, Successful
NPS
10
NPS
10
Age 46
Donor Eggs
Diminished Ovarian Reserve
Uterine Fibroids
European
Latinx
Income $200K - $499K
Business Executive
2nd of 2 Docs
10 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Give her [Dr. Hodes-Wertz] a chance. She is probably more junior than some of the other doctors within NYU but is very nurturing, honest and ultimately skilled in what she does. Dr Hodes was completely candid from the get go but very confident of a positive outcome. She did everything necessary to prepare me for transfer and adjusted the course if things weren't working, always communicating why and what she was trying to achieve. I felt like I was her only patient!
Natalie [NYU Fertility nurse] is warm, friendly, a great communicator and very supportive. She always took the time to stop by and say hi when she same I had checked in for blood draws which was completely unnecessary but showed how dedicated she is to her patients. All directions were clear and she helped with pharmacies when prescriptions were delayed. I couldn't have asked for a better nurse.
How was your experience with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Dr Hodes was completely candid from the get go but very confident of a positive outcome. She did everything necessary to prepare me for transfer and adjusted the course if things weren't working, always communicating why and what she was trying to achieve. I felt like I was her only patient!
What's one piece of advice would you give a prospective patient of Brooke Hodes-Wertz at NYU Langone Fertility Center?
Give her a chance. She is probably more junior than some of the other doctors within NYU but is very nurturing, honest and ultimately skilled in what she does.
During treatment, were you treated like a number or a human with Brooke Hodes-Wertz at NYU Langone Fertility Center?
Every step of the way and even now that I am under the care of an OB, Dr Hodes and her nurse Natalie continue to support me. They are are excited as we are at the outcome of our procedure and we always available during treatments and treated us with great respect and honesty.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Natalie Green)
Natalie is warm, friendly, a great communicator and very supportive. She always took the time to stop by and say hi when she same I had checked in for blood draws which was completely unnecessary but showed how dedicated she is to her patients. All directions were clear and she helped with pharmacies when prescriptions were delayed. I couldn't have asked for a better nurse.
10
Doctor
Brooke Hodes-Wertz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2014, Successful
NPS
10
NPS
10
Age 38 - 41
1 IUI
1 IVF
1 Egg Freezing
East Asian
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I found her [Dr Elizabeth Fino] to be extremely competent and realistic. She also had my best interests at heart and was very "real" about how to proceed. I didn't have many choices because of my situation- but she was very optimistic about my course and everything turned out positive for me. I was very lucky!
It [NYU Fertility on 1st Avenue] is a bit like a factory. Lots of doctors. Lots of nurses. Very process oriented...It was mostly a well oiled machine but I did have an emergency once where I was injured and worried about the pregnancy. They saw me immediately and my doctor made sure to see me as well.
How was your experience with Elizabeth Fino at NYU Langone Fertility Center?
I found her to be extremely competent and realistic. She also had my best interests at heart and was very "real" about how to proceed. I didn't have many choices because of my situation- but she was very optimistic about my course and everything turned out positive for me. I was very lucky!
During treatment, were you treated like a number or a human with Elizabeth Fino at NYU Langone Fertility Center?
She is a kind doctor who doesn't sugar coat anything but is sensitive enough to treat you well
Describe the protocols Elizabeth Fino used in your cycles at NYU Langone Fertility Center and their degree of success.
With any fertility treatment, there are so many emotions. Try to not get too wrapped up and trust them. Maybe I was lucky because things went according to plan, but there were times I didn't see her and I was ok with that. It didn't bother me but I know it bothered other people. I trusted that things were going according to plan and Dr. Fino did not disappoint.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
There are many of them but it was mostly limited to drawing blood and then then a follow up phone call for me. They were all pleasant and helpful.
Describe your experience with NYU Langone Fertility Center.
It is a bit like a factory. Lots of doctors. Lots of nurses. Very process oriented.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
It was mostly a well oiled machine but I did have an emergency once where I was injured and worried about the pregnancy. They saw me immediately and my doctor made sure to see me as well.
Describe the costs associated with your care under Elizabeth Fino at NYU Langone Fertility Center.
Egg freeze - $12000 Ivf- $7000 OOP
10
Doctor
Elizabeth Fino
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 39
1 IVF
Uterine Fibroids
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
What I loved the most is that he [Dr. David Keefe] described very complicated things in a basic way so that i would understand. Instead of a patient, he made me feel like a WARRIOR!... Expect a long time to get an appt with Dr. Keefe.... He spoke Portuguese, as do I so it helped that we had something in common . ... It sort of felt like a factory, the nurses went by my birth date, not name :(
The clinic [NYU] was clean which was important . The waiting room was kind of sad, all you see are women with similar issues waiting to be seen. The wait time was rather long too which gives you too much time to think of negative things. One day, while waiting for an appt, I saw what I assumed was a past patient, she had brought in hee baby to introduce to Dr. Keefe and the Receptionist, that made me feel so hopeful.
How was your experience with David Keefe at NYU Langone Fertility Center?
He spoke Portuguese, as do I so it helped that we had something in common . What I loved the most is that he described very complicated things in a basic way so that i would understand. Instead of a patient, he made me feel like a WARRIOR!
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
Expect a long time to get an appt with Dr. Keefe.
During treatment, were you treated like a number or a human with David Keefe at NYU Langone Fertility Center?
He always called me by my first name
Describe your experience with the nursing staff at NYU Langone Fertility Center.
It sort of felt like a factory, the nurses went by my birth date, not name :(
Describe your experience with NYU Langone Fertility Center.
The clinic was clean which was important . The waiting room was kind of sad, all you see are women with similar issues waiting to be seen. The wait time was rather long too which gives you too much time to think of negative things. One day, while waiting for an appt, I saw what I assumed was a past patient, she had brought in hee baby to introduce to Dr. Keefe and the Receptionist, that made me feel so hopeful.
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Very very early morning monitoring which I hated but it was necessary or id. e late for work all the time.
Describe the costs associated with your care under David Keefe at NYU Langone Fertility Center.
Since insurance covered the majority, all I had to pay out of pocket was 1k
10
Doctor
David Keefe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2012 - 2014, Successful
NPS
10
NPS
10
Age 35 - 37
1 IVF
European
Income $500K
Marketer or PR
3rd of 3 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I could always see Dr Berkley what I needed to and he always promptly returned my calls.
Nurses were so nice and friendly, they remembered your name, doctor was always available and they don't take thousands of patients so the waiting room isn't a zoo.
How was your experience with Alan Berkeley at NYU Langone Fertility Center?
See previous feedback
What's one piece of advice would you give a prospective patient of Alan Berkeley at NYU Langone Fertility Center?
Think positively!!
During treatment, were you treated like a number or a human with Alan Berkeley at NYU Langone Fertility Center?
I was at Cornell for close to a year with horrible results....felt like a cattle call each morning for monitoring and you never saw the same doctor...it was like starting over each time. When we finally switched to NYU and Dr Berkeley the experience couldn't have been more different. Nurses were so nice and friendly, they remembered your name, doctor was always available and they don't take thousands of patients so the waiting room isn't a zoo. I could always see dr berkley what I needed to and he always promptly returned my calls. I am a fi believer that the positive experience and feeling I had under NYU's care was the differences! I had 4 failed cycles with no answers at Cornell and one cycle later at NYU a beautiful daughter with 9 frozen embryos....resulting in my now 6 month old. Success on both tries with Dr Berkeley!!
Describe your experience with the nursing staff at NYU Langone Fertility Center.
They were friendly, and always remembered you. My experience at Cornell was so cold and awful that walking into NYU and the nurses greeting you by name was a welcome surprise!
10
Doctor
Alan Berkeley
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
1 Egg Freezing
1 Embryo Freezing
Unexplained
European
Income $200K - $499K
Sales Representative
2nd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
The first meeting with him was very personal...He had his own history with infertility that helped him connect
Well oiled machine. First come, first served. Between the hours of 7am-9am, cycled you through. [Nurses were] Very kind but wish that they would call you prior to 12pm- sometimes you had to wait for results until 4/5pm.
How was your experience with James Grifo at NYU Langone Fertility Center?
He was very personable and always was around to schedule a call if we had questions. I do think it's important to always read up and be on top of your own care. My thyroid kept spiking and I felt I needed to be on top of it bec no one else was. This may or may not have contributed to infertility as it wasn't that high (3-4 max), but I had read that fertility doctors did need to see it below 2.5 in order for treatment to be effective. So that's my only complaint... But I truly think he is the best.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Always do your own research and be aware of the right questions to ask.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
The first meeting with him was very personal. He is a big shot doctor and was on the second to have a successful IVF transfer ever so it was nice to see that he was personal as well. He had his own history with infertility that helped him connect
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Very kind but wish that they would call you prior to 12pm- sometimes you had to wait for results until 4/5pm
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
Well oiled machine First come first serve between the hours of 7am-9am Cycled you thru
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2005 - 2012, Unknown Success
NPS
10
NPS
10
2 IUI
4 IVF
Donor Eggs
Tubal Blockage
Ashkenazi Jewish
Doctor
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. James Grifo] and his staff were personable... knowledgable, straight forward, reliable and honest. He adjusted treatments in response to results. He and the other physicians in the group were well coordinated, so I never felt as if there was a lapse in care if he was out of the office on the day of my visit...
[NYU is] well coordinated...Psychologist who evaluates prior to IVF, etc was excellent. Secretaries are efficient and responsive. One thing I do not like is the new answering system that they have created, although efficient it is impersonal...[nurses are] helpful...I was mistakingly removed from the egg donor list by one of the nurses...I went first thing in the morning. Hours were convenient. Very efficient, was able to always leave clinic and be on time for work. It is a first come first served process so getting there before the doors open is recommended
How was your experience with James Grifo at NYU Langone Fertility Center?
Dr. Grifo is knowledgable, straight forward, reliable and honest. He adjusted treatments in response to results. He and the other physicians in the group were well coordinated, so I never felt as if there was a lapse in care if he was out of the office on the day of my visit.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Perhaps the only thing I would have advised was only doing IUI once and if that failed to go straight to IVF.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
He and his staff were personable
Describe your experience with the nursing staff at NYU Langone Fertility Center.
helpful.
Describe your experience with NYU Langone Fertility Center.
well coordinated. good success rates. Psychologist who evaluates prior to IVF, etc was excellent. Secretaries are efficient and responsive. One thing I do not like is the new answering system that they have created, although efficient it is impersonal
Describe your experience with your monitoring appointments at NYU Langone Fertility Center.
I went first thing in the morning. Hours were convenient. Very efficient, was able to always leave clinic and be on time for work. It is a first come first served process so getting there before the doors open is recommended
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
total over the yrs probably over $150K
Describe James Grifo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
I am very happy that they placed 3 embryos at a time. I strongly believe this is the most appropriate option for women who are in their late 30's or older.
What specific things went wrong at NYU Langone Fertility Center?
  • Lost paperwork
Describe the specific things that went wrong at NYU Langone Fertility Center.
I was mistakingly removed from the egg donor list by one of the nurses.
10
Doctor
James Grifo
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2011, Successful
NPS
10
NPS
10
Age 38 - 40
2 IUI
Unexplained
Ashkenazi Jewish
Income $500K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We were listened to and treated with respect [by Dr Grifo] - and it was obvious he loved helping people create families. He shared things about his own life as well...We got the results we wanted and were always treated compassionately. I had had a previous bad experience with an HST test and he redid it in a much better way and made me feel like it was the other doctor's fault and not mine. At a time when I felt very vulnerable that my body wasn't doing what it was supposed to do, he never made me feel like it was my fault and he always made me feel like we had options...
Very efficient and professional [at NYU - NY - 1st Ave] - checkin with iPads, quick and easy - never a long wait. Staff helpful and friendly...Competent and quick to answer questions. Everyone always friendly, even early in the morning when I usually went in...Be prepared for a wait to get an appointment but once you're in, it's all good...
How was your experience with James Grifo at NYU Langone Fertility Center?
We got the results we wanted and were always treated compassionately. I had had a previous bad experience with an HST test and he redid it in a much better way and made me feel like it was the other doctor's fault and not mine. At a time when I felt very vulnerable that my body wasn't doing what it was supposed to do, he never made me feel like it was my fault and he always made me feel like we had options.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Be prepared for a wait to get an appointment but once you're in, it's all good.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
We were listened to and treated with respect - and it was obvious he loved helping people create families. He shared things about his own life as well.
Describe the protocols James Grifo used in your cycles at NYU Langone Fertility Center and their degree of success.
Both pregnancies -- Clomid (lowest dose) one cycle with monitoring (ultrasound). IUI at the right time and I got pregnant. Very lucky, I know.
Describe your experience with the nursing staff at NYU Langone Fertility Center.
Competent and quick to answer questions. Everyone always friendly, even early in the morning when I usually went in.
Describe your experience with NYU Langone Fertility Center.
Very efficient and professional - checkin with iPads, quick and easy - never a long wait. Staff helpful and friendly.
Describe the costs associated with your care under James Grifo at NYU Langone Fertility Center.
I'm sorry - it was a long time ago. I remember they didn't take my insurance so I had to submit by hand, but they always had the paperwork ready for me. It wasn't cheap, but we weren't expecting it to be.
10
Doctor
James Grifo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2010 - 2011, Successful
NPS
10
NPS
10
Age 31 - 32
Donor Eggs
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Strengths: [Dr. Grifo] was real and honest and encouraged us to 'stir the pot' with the donor eggs which we really liked. Weakness: he was speaking at an event the day of my embryo transfer so he didn't perform the day of the big event, which made me upset.
The entire [NYU] practice was great...I called NYU and they talked us through options and put us at the top of the list since we were off it for about 6 months that we thought we had a donor.
How was your experience with James Grifo at NYU Langone Fertility Center?
Strengths: he was real and honest and encouraged us to 'stir the pot' with the donor eggs which we really liked. He showed us pictures of his IVF children and made us feel comfortable with the procedures. Weakness: he was speaking at an event the day of my embryo transfer so he didn't perform the day of the big event, which made me upset. However, like the entire process, I just went with the flow and now have two beautiful and healthy twin girls who I love and adore with all my heart.
What's one piece of advice would you give a prospective patient of James Grifo at NYU Langone Fertility Center?
Request him to be present at the transfer if important to you.
During treatment, were you treated like a number or a human with James Grifo at NYU Langone Fertility Center?
The entire practice was great. While on the wait-list for a donor, they called me to tell me they typically don't refer patients to agencies, but one had several girls who fit my profile so we ended up using this agency. Ended up 2 girls backed down - 1 2 weeks before she was set to come for the procedure. It was emotional to say the least. I called NYU and they talked us through options and put us at the top of the list since we were off it for about 6 months that we thought we had a donor. The entire practice treated us very kindly and like we were humans throughout this emotional stage.
10
Doctor
James Grifo
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
10
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
6
NPS
6
Age 43
2 Embryo Freezing
East Asian
Income $100K - $199K
Only Doc Seen
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Very friendly and informative. He [Dr. Keefe] told me a lot about himself and his history. You can ask him questions but he will end the meeting after a few. He always run late and always has a student with him for training purposes. He doesn't offer much advice jn terms of things to do to help the process - vitamins, diet, exercise, etc. which would be more helpful.... Morning monitoring [NYU] typically takes about an hour with ultrasound due to wait times. The system seems kind of random after you check in though I'm sure there's a method to their madness.
Morning monitoring [NYU] typically takes about an hour with ultrasound due to wait times. The system seems kind of random after you check in though I'm sure there's a method to their madness. There is a process for follow-up calls, and they have never not provided instructions when expected. What would be helpful is if they provided you with a follicle count and size for each visit, in writing.... He told me a lot about himself and his history. You can ask him questions but he will end the meeting after a few. He always run late and always has a student with him for training purposes.
How was your experience with David Keefe at NYU Langone Fertility Center?
Very friendly and informative. He told me a lot about himself and his history. You can ask him questions but he will end the meeting after a few. He always run late and always has a student with him for training purposes. He doesn't offer much advice jn terms of things to do to help the process - vitamins, diet, exercise, etc. which would be more helpful.
What's one piece of advice would you give a prospective patient of David Keefe at NYU Langone Fertility Center?
Ask questions you have. If you ade asking for advice, he will offer you his opinion of things which is helpful.
Describe your experience with NYU Langone Fertility Center.
Morning monitoring typically takes about an hour with ultrasound due to wait times. The system seems kind of random after you check in though I'm sure there's a method to their madness. There is a process for follow-up calls, and they have never not provided instructions when expected. What would be helpful is if they provided you with a follicle count and size for each visit, in writing.
What specific things went wrong at NYU Langone Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
6
Doctor
David Keefe
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
6
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
8
Age 35
Male Factor
European
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Licciardi] was very warm and sensitive to our complex situation while still being very honest about the risks. He has called me multiple times from his cell after hours to discuss our treatment plan....He is very honest and professional while still being compassionate and sensitive to outside factors. He is accessible and very willing to work as part of an integrated treatment team. He is a good communicator.
Easy to make appointment and easy checkin but inconvenient location [NYU - 1st Ave]. Waiting room is normal doctors office style. Very easy to schedule bloodwork, semen testing, etc and they are very accommodating. Overall I recommend!...They [nursing staff] are very helpful and knowledgeable but hard to get in touch with at times...[Cost Of Treatment] $15000...He [Dr. Licciardi] was very warm and sensitive to our complex situation
How was your experience with Frederick Licciardi at NYU Langone Fertility Center?
He is very honest and professional while still being compassionate and sensitive to outside factors. He is accessible and very willing to work as part of an integrated treatment team. He is a good communicator.
What's one piece of advice would you give a prospective patient of Frederick Licciardi at NYU Langone Fertility Center?
Go to him!
During treatment, were you treated like a number or a human with Frederick Licciardi at NYU Langone Fertility Center?
He was very warm and sensitive to our complex situation while still being very honest about the risks. He has called me multiple times from his cell after hours to discuss our treatment plan.
Describe the protocols Frederick Licciardi used in your cycles at NYU Langone Fertility Center and their degree of success.
We are doing IVF with PGS and hopefully having more than one healthy embryo so we can freeze for later use.
Describe your experience with your nurse at NYU Langone Fertility Center. (Assigned nurse: Charmaine )
They are very helpful and knowledgeable but hard to get in touch with at times.
Describe your experience with NYU Langone Fertility Center.
Easy to make appointment and easy checkin but inconvenient location. Waiting room is normal doctors office style. Very easy to schedule bloodwork, semen testing, etc and they are very accommodating. Overall I recommend!
Describe the costs associated with your care under Frederick Licciardi at NYU Langone Fertility Center.
$15000
Describe Frederick Licciardi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at NYU Langone Fertility Center.
In my case he was adamant about only one embryo to minimize risk.
8
Doctor
Frederick Licciardi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
NYU Langone Fertility Center
NY - 53rd Street
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5