OB/GYN Associates of WNY

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
West Seneca
3050 Orchard Park Rd
West Seneca, NY 14224
716-675-5222
On a scale from 0-10, how likely are you to recommend OB/GYN Associates of WNY to a friend?
Strongly recommend: 56%Don't recommend: 44%7.1
5 assessments
  • 56% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 44% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
5 assessments
4
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
4
I was happy with my care at this clinic [Ob/GYN Associates of WNY] up until the point the infertility nurse left the practice mid-cycle and months passed by without an adequate replacement...For the most part there were no issues until the fertility nurse left the practice. After that point I had issues getting my prescriptions called into pharmacy and had issues getting responses and call backs about treatment options
+ Read more
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
4
Describe your experience with OB/GYN Associates of WNY.
I was happy with my care at this clinic up until the point the infertility nurse left the practice mid-cycle and months passed by without an adequate replacement. I’ve heard they hired a new fertility nurse since but I decided to transfer my care elsewhere after months of not getting answers about issues with treatment
During treatment, were you treated like a number or a human with Jay Bolnick at OB/GYN Associates of WNY?
He took the time to explain at consultation and procedures but when I was having issues for baselines for frozen embryo transfer there were issues that weren’t addressed and when I tried to call the office I never received calls back.
Describe your experience with your nurse at OB/GYN Associates of WNY.
The nurse I was assigned was great at keeping in touch and helping with my care. Unfortunately, she left he lractice midway through my cycle and they did not have a replacement, leaving me with unanswered questions and concerns
What specific things went wrong at OB/GYN Associates of WNY?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
How was your experience with Jay Bolnick at OB/GYN Associates of WNY?
Dr Bolnick explained things fairly well at consultation and when we proceeded with IVF The retrieval went smoothly. I was disappointed that we only had 2 embryos frozen out of 13 retrieved and were unable to do a fresh transfer. When I returned to the office for baseline testing, there were issues with lining thickness and I was unable to go forward with frozen embryo transfer for 3 months in a row. I attempted to address the issues and figure out what we could do to move forward and got no response in several occasions from the dr or nurses
What's one piece of advice would you give a prospective patient of Jay Bolnick at OB/GYN Associates of WNY?
Stay on top of your treatment and keep pushing for answers if you don’t get a response
Describe the protocols Jay Bolnick used in your cycles at OB/GYN Associates of WNY and their degree of success.
During my IVF cycle I was monitored every few days through ultrasound and advised to drink a lot of fluids and consume extra protein. I don’t really feel that he used any special protocols. Just basic IVF meds and monitoring.
Describe your experience with your monitoring appointments at OB/GYN Associates of WNY.
Monitoring appointments were scheduled very early in the morning (usually before 7am) which was slightly inconvenient but there was usually no or very little wait unpin arrival
Describe the costs associated with your care under Jay Bolnick at OB/GYN Associates of WNY.
My insurance covered monitoring and blood work cost but did not cover the cost of IVF procedure. From what I have heard his cost is in he lower side for IVF but I never researched or compared pricing
Describe Jay Bolnick's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OB/GYN Associates of WNY.
I didn’t speak with him about this so don’t have any comments either way in this topic
4
Doctor
Jay Bolnick
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
OB/GYN Associates of WNY
West Seneca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Anovulation, PCOS
3
The clinic [OBGYN Associates of WNY] is overall very busy. Waiting times are long and everything seems rushed. The nurses and doctor [Bolnick] always have a lot to tend to so you never know what’s next...She [nurse] was nice, she seemed to have too much on her plate and couldn’t keep up. She always seemed a little stressed when asked questions and it was playing phone tag to get answers...
+ Read more
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Anovulation, PCOS
3
Describe your experience with OB/GYN Associates of WNY.
The clinic is overall very busy. Waiting times are long and everything seems rushed. The nurses and doctor always have a lot to tend to so you never know what’s next. The doctor is fun. Makes little jokes to ease any akwardness and the nurse is nice and makes you feel more as a friend then patient.
During treatment, were you treated like a number or a human with Jay Bolnick at OB/GYN Associates of WNY?
There was always long waiting times in the office, doctor was always in hurry with other things to do.
Describe your experience with your nurse at OB/GYN Associates of WNY. (Assigned nurse: Rose )
She was nice, she seemed to have too much on her plate and couldn’t keep up. She always seemed a little stressed when asked questions and it was playing phone tag to get answers.
What specific things went wrong at OB/GYN Associates of WNY?
  • Lost paperwork
  • Lost appointments
How was your experience with Jay Bolnick at OB/GYN Associates of WNY?
Doctor was a nice person, made little jokes to ease any awkwardness during iui. However, it was always a long wait when it came to seeing him, he talked somewhat fast and seemed to be in a hurry with a lot of other things to take care of. So I wouldn’t ask many questions. I’d call the office at a later day with any questions I may have.
What's one piece of advice would you give a prospective patient of Jay Bolnick at OB/GYN Associates of WNY?
Take time with your patients, show interest in them and the struggle they are facing, don’t make them feel like they are on a time limit when it’s their time to see you and ask questions.
Describe the protocols Jay Bolnick used in your cycles at OB/GYN Associates of WNY and their degree of success.
I used oral fertility meds for a while before switching to follistim. I used provera to bring on a period. Then started on a high dose of follistim for the first time. Which created to many follicles, overstimulation and a canceled cycle. The next cycle we did a low and slow procedure which produced a couple good sized follicles. Did an iui procedure, got a neg pregnancy test.
Describe the costs associated with your care under Jay Bolnick at OB/GYN Associates of WNY.
$100 each follicle scan. $150 for consultation. $300 for IUI
4
Doctor
Jay Bolnick
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
OB/GYN Associates of WNY
West Seneca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 44
Treated
2005 - 2018
Success with this Doc
Yes
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
Overlook the brisk and less than friendly office staff [at OB/GYN Associates of WY] he works with because Dr. Todaro is great!...Dr. Todaro is compassionate and friendly. I feel completely at ease talking with Dr. Todaro, asking questions and during all exams and procedures. Dr. Todaro has been able to talk to me in language I understand throughout my fertility journey. My husband asked Dr. Todaro lots of questions and Dr. Todaro helped both of us understand what would take place during my surgery and recovery.
+ Read more
Age
31 - 44
Treated
2005 - 2018
Success with this Doc
Yes
Race
Native American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 4 Docs
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with OB/GYN Associates of WNY.
Dr. Todaro is an excellent surgeon, diagnostician and gynecologist. Dr. Todaro is compassionate and friendly. I feel completely at ease talking with Dr. Todaro, asking questions and during all exams and procedures. Dr. Todaro has been able to talk to me in language I understand throughout my fertility journey. My husband asked Dr. Todaro lots of questions and Dr. Todaro helped both of us understand what would take place during my surgery and recovery. Dr. Todaro forwarded all information immediately to the other doctor involved in my car and communicated all information needed in a timely manner. Dr. Todaro has adjusted medications and tested me as needed and to my needs. I am glad I choose Dr. Todaro and continue to appreciate his care.
During treatment, were you treated like a number or a human with Carmen Todoro at OB/GYN Associates of WNY?
Dr. Todaro is down to earth, honest, gentle and open to answering all the questions you may have. He provides excellent referrals, and has connections for all my associated needs.
How was your experience with Carmen Todoro at OB/GYN Associates of WNY?
Dr. Todaro has been my gynecologist for over a decade and recently performed a laparoscopy-hysteroscopy-cyst removal. I felt completely at ease when he did the surgery because he explained the procedure fully, met with me before hand and followed up both with me and the other doctors involved in my fertility treatment. I healed exceptionally well and have nearly no scarring.
What's one piece of advice would you give a prospective patient of Carmen Todoro at OB/GYN Associates of WNY?
Overlook the brisk and less than friendly office staff he works with because Dr. Todaro is great!
10
Doctor
Carmen Todoro
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
OB/GYN Associates of WNY
West Seneca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 44
Treated
2005 - 2018
Success with this Doc
No
Treatment
1 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
highly recommend, Dr. Todaro is an expert who treats his patients with kindness, never had any significant problem here, they [OGAWNY] coordinated insurance issues well and responded promptly to any concerns, fully trust Dr. Todaro and his nursing staff...Office staff is a bit impersonal but does the job...don't be set back by his grumpy, crabby office staff, everyone else is nice there...kind, responsive and thorough [nursing staff]
+ Read more
Age
31 - 44
Treated
2005 - 2018
Success with this Doc
No
Race
European, Middle Eastern, Native American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 5 Docs
Treatment
1 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with OB/GYN Associates of WNY.
highly recommend, Dr. Todaro is an expert who treats his patients with kindness, never had any significant problem here, they coordinated insurance issues well and responded promptly to any concerns, fully trust Dr. Todaro and his nursing staff
During treatment, were you treated like a number or a human with Carmen Todoro at OB/GYN Associates of WNY?
kind, considerate and knowledgable dr
Describe your experience with the nursing staff.
kind, responsive and thorough
How was your experience with Carmen Todoro at OB/GYN Associates of WNY?
excellent dr, answers questions very well, kind, offers referrals to experts, excellent network and superb surgeon, amazed how well I healed after he performed surgery, always treated me with kindness, listened and responded fully to all my questions, love Dr. Todaro!
What's one piece of advice would you give a prospective patient of Carmen Todoro at OB/GYN Associates of WNY?
don't be set back by his grumpy, crabby office staff, everyone else is nice there
Describe the protocols Carmen Todoro used in your cycles at OB/GYN Associates of WNY and their degree of success.
Sadly I have no eggs and needed to be referred out to another clinic who he has expertly coordinated my care with
Describe the costs associated with your care under Carmen Todoro at OB/GYN Associates of WNY.
Office staff is a bit impersonal but does the job
10
Doctor
Carmen Todoro
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
OB/GYN Associates of WNY
West Seneca
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2015
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Unexplained
10
The care team [at OBGYN Associates] are great...One of the biggest downfalls is the wait to be seen. I have waited over a half hour past my appointment sometimes to be seen.
+ Read more
Age
27
Treated
2015
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Unexplained
10
During treatment, were you treated like a number or a human with Jay Bolnick at OB/GYN Associates of WNY?
The care team are great. They will call me to check how I am doing and they know all about me and ask me each time about something we had talked about prior. They care about their patients.
Describe your experience with your nurse at OB/GYN Associates of WNY. (Assigned nurse: Susan Joseph )
They all care and want the same thing for me.
How was your experience with Jay Bolnick at OB/GYN Associates of WNY?
Dr Bolnick is a good doctor. He wants the best for his patients and he will go the mile to help them out. One of the biggest downfalls is the wait to be seen. I have waited over a half hour past my appointment sometimes to be seen. Overall he is a great Dr and his staff is WONDERFUL.
What's one piece of advice would you give a prospective patient of Jay Bolnick at OB/GYN Associates of WNY?
Have patience while waiting to be seen.
8
Doctor
Jay Bolnick
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
OB/GYN Associates of WNY
West Seneca
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
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