OC Fertility Clinic

2 doctors work here

Strongly recommend: 76%Don't recommend: 24%7.6
76% strongly recommend
7 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.5
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.6
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.3
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Newport Beach
1401 Avocado Ave
Newport Beach, CA 92660
949.706.2229

1 patient review filtered by:

3
0
Verified

This patient has provided documentation of treatment at this clinic.

Age 38 - 39
Treated 2018 - 2019
Success w/ Doc ?
8 IUI
2 IVF
East Asian
Income $100K - $199K
3rd of 3 Docs
Doesn't Recommend
Doesn't Recommend
During the retrieval process I didn’t have much of an issue with doctor but when it came to time for the transfer she had lost my first and best embryo during the procedure. Not only was there no follow up from the doctor [Dr. Moayeri] regarding the situation but there wasn’t much of an apology or compensation for my loss. ... The doctor didn’t have the best bedside manner but didn’t sugar coat anything as well.
Nursing team did not communicate changes in dose appropriately. Prescriptions were sometimes missed. ... The nursing staff is the weakest link at this clinic [OC Fertility]. Until they can get that fixed I don’t know if I would be recommending any new patients to this clinic. They are the heart of your treatment process and at most times the only one you are communicating with regards to your treatment and concerns, since you hardly ever receive any communication from the doctor herself.
How was your experience with Sharon E. Moayeri at OC Fertility Clinic?
The doctor didn’t have the best bedside manner but didn’t sugar coat anything as well. During the retrieval process I didn’t have much of an issue with doctor but when it came to time for the transfer she had lost my first and best embryo during the procedure. Not only was there no follow up from the doctor regarding the situation but there wasn’t much of an apology or compensation for my loss.
What's one piece of advice would you give a prospective patient of Sharon E. Moayeri at OC Fertility Clinic?
Not the best doctor to see if you want someone that is empathetic to you. But she might be someone you might want to see if you need a second opinion or a different insight on your treatment.
Describe the protocols Sharon E. Moayeri used in your cycles at OC Fertility Clinic and their degree of success.
She was the second doctor I did a retrieval with and I don’t remember the specifics to the medication protocol but I do remember she did take a different approach but also emphasized the importance of diet and supplements that should be taken before and during the treatment. The results were a lot better with Dr Moayeri. Previously I had 27 eggs retrieved resulting in 4 embryos. But with Dr Moayeri I had 39 eggs retrieved and 16 embryos.
Describe your experience with your nurse at OC Fertility Clinic. (Assigned nurse: Amanda )
No communication from the nurses. I would have to constantly call and follow up about results and med doses. When I would leave a message for a call back most times I would never get a follow up call. Ultimately resulting in me having to make multiple calls. When asked why I wasn’t receiving appropriate communications, I would get an excuse that a call was made and a message was left, when clearly there were no messages left at any of the phone numbers or email that was provided.
Describe your experience with OC Fertility Clinic.
The nursing staff is the weakest link at this clinic. Until they can get that fixed I don’t know if I would be recommending any new patients to this clinic. They are the heart of your treatment process and at most times the only one you are communicating with regards to your treatment and concerns, since you hardly ever receive any communication from the doctor herself.
Describe the costs associated with your care under Sharon E. Moayeri at OC Fertility Clinic.
Costs are high even with insurance
Describe Sharon E. Moayeri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at OC Fertility Clinic.
She definitely leaves the decision up to you. When asked for a professional opinion for your situation, she would just state all the possible risks and tell you to do your research and make the decision. In the future when asked for her professional opinion based on my record and treatment, I would appreciate more of a specific opinion and advice.
What specific things went wrong at OC Fertility Clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at OC Fertility Clinic.
Nursing team did not communicate changes in dose appropriately. Prescriptions were sometimes missed. The doctor lost the first and best embryo I had. Resulting in having to go with a lower grade embryo.
3
Doctor
Sharon E. Moayeri
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
OC Fertility Clinic
Newport Beach
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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