Overlake Reproductive Health

I feel like they don't do a good job communicating between each other which is surprising becasue Dr. Rehman is very good at over-communciating with me. Either the staff is not reading charts or the notes are not thorough enough. Feritlity is such a sensitive area of health I felt like the nursing staff was less concerned about timing and ddetails than Dr. Rehman (he is very thorough when he permormed my iui, hsg and any information relayed to me. ) I am sad becasue I decided to switch offices not because of his plan but becasue of the nursing staff.

Dr. Rehman knows this is a very delicate subject and he tries to make sure you are comfortable before diving into information. He front loads information so you have a general idea of what can happen. He spends a lot of time talking with you in his office and explaining options. He is very kind and caring at all appointments.

THey are ok but it is hard when I have to communicate what Dr. REhman wanted me to do to the nurse - this should have already been communicated in my charts. It also was strange because depending on the person the ultrasounds were done very differently and some NP went into detail and took time to explain and another one rushed through and seemed to not want to be there to help.

Dr. Rehman is overall knowledgeable and kind. I appreciate how he covers all basis of information and also answers questions before they are even asked. I appreciate his time with me and my husband and for making our journey to having kids feel important to him.

Listen to his advice and ask any questions you have while you are in the office.

We started by trying metformin after testing then went straight to iui with clomid treatments. 3 rounds did not work so next step will be ivf

One consultation visit was $300 out of pocket and iui 3 package was 2800.

Good clinic - and since I had success, it is hard to describe them with a critical eye. I somewhat felt like they could have been pushing additional services (ie. buy the 3 for 2 package instead of the single package) on us, but in the blur and frustration of being infertile, part of that was on me to figure out where I drew the line. Additionally, for our donor cycle, we wanted to look at using my sister as a donor. There was a bit of resistance since her test results were borderline iffy, and the clinic definitely wanted to push their own donors in order to increase success rates. However, our donor didn't produce high quality eggs and was booted from the program. We were very lucky to get a successful pregnancy.

Dr. Johnson is quite animated and friendly. Since we had prior history, he was able to dive a little deeper into solving our fertility issues. I felt like he was able to take a deeper look at our issues than our previous clinic had. His approach leans quite heavy on testing and using various drugs & supplements for treatment.

I got to know Jo over several years of treatment. She is extremely knowledgeable and always available to answer questions. The rest of the staff was very friendly as well and always willing to help when questions or issues came up.

Animated, friendly, knowledgeable.

Try to set your expectations ahead of time. Meaning, know how far you want to go if you don't succeed the first time. I felt like it was hard for me to know when to say when after we'd invested so much with each cycle (4 own egg + 1 donor egg). And there was some question as to if the clinic/Dr. Johnson was a proponent of pushing for additional treatments.

Dr. Johnson likes to use drugs! The cycles I had with him were quite different from my first cycle at a different clinic. I was popping a lot of pills and was maxed out on the stim meds. We did 3 cycles, and I think we tried a variety of strategies with each one.

We signed up for the 3 for 2 plan and used all own egg retrieval - cost was around $30k without meds. We used one single cycle with donor egg - cost (I think) was around $17k + meds

I would NOT recommend this clinic. The doctor was very personable and explained the plan of care. However: You will not see your doctor during all of the procedures. Nurses are cold and will not answer your questions. It's hard to get a hold of them. Front desk was unprofessional. We received bills (and our insurance covered most of it, thank goodness) where we kept getting additional charges AFTER we paid our bill. They said that they were adjusting the price. If you have any questions to billing, you get voicemail or redirected to a 3rd party company who has no idea what's going on. Go to a clinic where: the doctor will see you and do all of your ultrasounds, follicle checks, follow ups with you Professional front desk Nurses who will answer your every question within 24 hours either through a phone call or email honest billing practices We found all of these and we were very happy. We even thanked our new clinic during the procedure before we did the transfer because it made us feel at ease with whatever the outcome might be. Don't go to Overlake.

He established good rapport during the initial consultation. However, he was barely seen during most of the procedures.

The nurse practitioner was very cold and brief; did not smile the entire time we worked with her. She seemed to be busy all the time and overbooked that she did not have time to answer any questions. At one point, we waited for 45 minutes just to ask her about a medication that I was taking. She did not explain things well and just gave a handout. When you're paying so much money and dealing with infertility, that's the last thing that you need. What you want is someone to answer all of your questions to appease your worries and concerns. There are so many things that are unknown about infertility and all of the procedures. Most of the time, you and your husband/partner will be new to all of the terms and procedures. We would try to call and it would take a few days to get a call back from her. I always got bruises from my blood draws. For someone going through treatments, you know how many blood draws you're required to do. They had a student doing my blood draw every time i was there and they just kept poking me and not getting through my vein. Again, if i'm paying a LOT of money for fertility treatments, I expect a qualified and experienced staff to do my procedures. During my IUI, the NP did not ask me to fill up my bladder before the procedure. After reading NIH research articles and going to other clinics, I realized that doing so would have given the NP/doctor a better view of my uterus so he/she can transfer the embryo in the most optimum spot. No such instructions were given to me during both IUIs. The front desk was very unprofessional. Again, infertility is such an isolating, heartbreaking, and painful situation to be in. The last thing that you want to deal with is a front desk person refusing to help you schedule your next appointment so you can make it to work. Front desk who would dress professionally and not play clubbing music in the clinic and talk about how drunk they got the night before. At one point, knowing that i need to get an early appointment so i can make it to work, I grabbed the earliest appointment weeks in advance. We found out later that I need to do a different procedure instead but still seeing the same nurse. So we tried to change it with the front desk. She said that there are no appointments available EVEN THOUGH all she had to do is to swap the procedure with the appointment that I already made. After explaining and arguing with her, she agreed. Seriously, just to make an appointment?

We had a good experience during the initial interview. I felt like he was trustworthy and we had a good understanding of our plan after our initial appointment, but that was the extent of our satisfaction. We barely saw him during all of our procedures. The check-ups and procedures were done by a nurse practitioner. After doing more research (not blogs, NIH research articles that are randomized controlled trials), we realized that our nurse did not do the procedure correctly. Of course, as with any fertility treatments, there are so many factors that we can't say for certain that that's the reason why it did not work. However, it would've been nice if they could have done the best that they could with what they can control.

I would suggest going to another clinic where you are not treated like just a number. Where the doctor takes time to do all of the procedures with you and who will monitor your follicle counts, etc, every other day. You are paying a LOT of money for these fertility treatments after all!

2 IUI cycles with clomid

I don't remember all of the costs but they were different from what was explained to us during our financial appointment. We kept getting adjust charges for bills that we have already paid. We tried contacting billing because the actual charges for the procedures kept changing but getting a hold of them was really hard. It seemed like they outsourced it to a 3rd party billing or they were just not answering our calls for inquiries. We gave up and just paid everything that the insurance would not pay.

After changing doctors and clinics I realize how on organized and unprofessional this clinic is compared to the one I'm seeing now but at the time they seemed OK and like any other doctor you would see not a specialized clinic where people are paying top dollar for treatment

Because he did not give me specialized care and since he couldn't figure out my issue from testing me he said I had "borderline PCOS" which I found out later isn't even possible!

The nurses were much better than Dr. Johnson. However some of their policies are absolutely ridiculous and most likely part of Dr. Johnson's protocol and policy is not something the nurses decide but rather have to ensure are followed. When I asked for a copy of my file they charged me for it. That to me seems very unethical when I pay top dollar to see this clinic and this doctor

It was the worst experience I've ever had with any kind of doctor. He lied on the forms he filled out about our consultation and put things in my consultation paperwork that never happened when I met him and that he never told me. He knew my husband had a stricture in his urethra but still had us do our UI cycles knowing that my husband's volume of ejaculate was likely not enough to produce enough sperm

Change doctors immediately.

I wish I understood his protocols because after we went through our UI cycles it became very obvious that he was just grasping at straws's when the issue had nothing to do with me and everything to do with my husband and the fact that he needed surgery

Every service they provided had a buy three get one free in Vance which only works if you're extremely rich

The one complaint I have is that I don't remember them communicating to me that their lab is not contracted with my insurance at all so we were a little surprised that my husbands seman analysis couldn't even be submitted. It's really a drop in the bucket compared to what we're paying for our IVF but I would have like to be prepared. Other than that, we've had great communication and easy appointment scheduling.

Very caring, great bed side manor. I've always felt very relaxed.

I love love love the nurses, especially Jubilee! She always answers my questions in a timely manor. All my blood work had been done with compassion.

I've always been very impressed with my care. I'm in the middle of egg donor IVF so I still don't know the outcome. He's all the risks and the possible negative outcome so we're prepared if our transfer isn't a success because it is a real possibility.

He's very to the point. Kind and great with patients but he doesn't mess around with extra "fluff"

I was evaluated for an increased risk for a blood clot so he is communication with a hemitologist to determine if there are any protocols or medications I need to take.

I researched cost in my area and they were right on target

We are doing a single embryo transfer because we're doing PGS testing to determine the most viable embryo. We feel more comfortable doing it that way rather than transferring multiple untested embryos.

Boutique clinic with private parking lot in suburban area. Waiting room often very full, small space

Dr Rehman was very courteous and had a great sense of humor. My somewhat negative review of the clinic is not based on my limited dealings with him but rather the clinic and its approach in general.

Jo is very efficient, scans were over quickly. As far as the rest of the staff, there seemed to be a lot of turnover

I only met with Dr Rehman twice, though he did do one of my retrievals. On all occasions he was courteous, kind, and helpful. My experiences working with him directly were positive.

Just realize that the Dr is not the person you will see on most of your visits. While he is great, the process and administration may leave something to be desired.

Femara/Flare was the first, and the 2nd was Antagonist. In both cases I was put on the highest doses possible based on my AMH levels, despite being young-ish at 38. I was told this was what I needed to stipulate the ovaries. I also used a Nuvaring before starting both cycles. I did not respond very well to either protocol.

All was covered by insurance so not sure

While I would highly recommend the clinic, doctors, nurses and staff, I was not imoressed with their billing department. Getting a refund took numerous phone calls and months of nagging

Dr. Rehmanwas very reassuring, I always walked out of appointments feeling upbeat and positive about our next steps my husband is a doctor too and liked that Dr. Rehman was able to explain it all more in depth to him since he has a medical background

Our first cycle was Clomid on its own which was negative. Next cycle was Letrozole followed by an IUI which was successful

We did the discount IUI program, which was $2400 for 3 rounds of IUI. testing was out of pocket