Pacific Fertility Center

Dr Givens was always patient through all our questions, explained things clearly during uncertain situations and was kind and always professional. She never pressured us into IVF or using donor eggs, even when that was the most logical next steps. She always gave her opinion during appropriate times but really acted almost like a trusted counselor.... Dr Givens and her staff were always responsive to my needs, timely and we felt well informed during a stressful and oftentimes complicated process. My husband and I have high standards and we felt like PFC in general exceeded our expectations in almost every area!

PFC is a well oiled machine. They take pride in every aspect of your care and it shows! From the front desk staff to the nurses and doctors, everyone was professional and well informed to do a good job.... Dr Givens and her staff were always responsive to my needs, timely and we felt well informed during a stressful and oftentimes complicated process. My husband and I have high standards and we felt like PFC in general exceeded our expectations in almost every area!

How was your experience with Carolyn Givens at Pacific Fertility Center?

Dr Givens was always patient through all our questions, explained things clearly during uncertain situations and was kind and always professional. She never pressured us into IVF or using donor eggs, even when that was the most logical next steps. She always gave her opinion during appropriate times but really acted almost like a trusted counselor.

What's one piece of advice would you give a prospective patient of Carolyn Givens at Pacific Fertility Center?

To ask as many questions you deem necessary and Dr Givens will gladly answer and help you come to a decision you're comfortable with. Read up, do your research but have realistic expectations based on your age, situation etc.

During treatment, were you treated like a number or a human with Carolyn Givens at Pacific Fertility Center?

Dr Givens and her staff were always responsive to my needs, timely and we felt well informed during a stressful and oftentimes complicated process. My husband and I have high standards and we felt like PFC in general exceeded our expectations in almost every area!

Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Jennise)

Always responsive, caring and informative.

Describe your experience with Pacific Fertility Center.

PFC is a well oiled machine. They take pride in every aspect of your care and it shows! From the front desk staff to the nurses and doctors, everyone was professional and well informed to do a good job.

10

Doctor

Carolyn Givens

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2016 - 2017, Successful

7

10

Age 34 - 35

2 IVF

2 Embryo Freezing

Endometriosis

Male Factor

Ashkenazi Jewish

Income $100K - $199K

Marketer or PR

2nd of 3 Docs

1 IUI With Other Docs

Neutral

Strongly Recommends

Successful

Review of

Pros: Very experienced doctor cares about his patients, knows all the most modern techniques. Dr. Herbert answers all the questions and concerns, even if you have tons of them. He is physically very respectful and doesn't make you feel physically embarrassed. Cons: Can be arrogant, his jokes don't always come at a good moment and can be insensitive...Dr. Herbert know me and my husband personally, he truly cared about us and remembered our history (personal and medical), he even helped us with postnatal questions regarding post-pregnancy complications

All of the staff at PFC was absolutely amazing. Caring, professional, friendly, organized, I don't have a single bad thing to say about them, only praise....Pros: clean, organized, easy to reach, friendly and compassionate staff, most of the procedures are done in-house including blood draws if needed, can be reached 24 hours. No weaknesses, really great...[Cost Of Treatment] $30000.... Don't hesitate to ask any questions until you feel you understand it all.

How was your experience with Carl Herbert (retired) at Pacific Fertility Center?

Pros: Very experienced doctor cares about his patients, knows all the most modern techniques. Dr. Herbert answers all the questions and concerns, even if you have tons of them. He is physically very respectful and doesn't make you feel physically embarrassed. Cons: Can be arrogant, his jokes don't always come at a good moment and can be insensitive.

What's one piece of advice would you give a prospective patient of Carl Herbert (retired) at Pacific Fertility Center?

He is old school in his style so bare with him. Don't hesitate to ask any questions until you feel you understand it all.

During treatment, were you treated like a number or a human with Carl Herbert (retired) at Pacific Fertility Center?

Dr. Herbert know me and my husband personally, he truly cared about us and remembered our history (personal and medical), he even helped us with postnatal questions regarding post-pregnancy complications.

Describe the protocols Carl Herbert (retired) used in your cycles at Pacific Fertility Center and their degree of success.

ICSI was suggested due to low sperm count. I had an endo cyst in my ovary so we went for 5 days genetically tested embryos to increase chances of conceiving quickly.

Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Kat)

All of the staff at PFC was absolutely amazing. Caring, professional, friendly, organized, I don't have a single bad thing to say about them, only praise.

Describe your experience with Pacific Fertility Center.

Pros: clean, organized, easy to reach, friendly and compassionate staff, most of the procedures are done in-house including blood draws if needed, can be reached 24 hours. No weaknesses, really great.

Describe the costs associated with your care under Carl Herbert (retired) at Pacific Fertility Center.

$30000

Describe Carl Herbert (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.

He recommended SET

7

Doctor

Carl Herbert (retired)

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2013 - 2016, Successful

7

Age 37 - 40

Male Factor

Unexplained

European

Income $100K - $199K

Only Doc Seen

IVF With Other Docs

Neutral

Successful

Review of

Dr. Chenette is very competent. The clinic generally tends to do single embryo transfers and counselled us against multi-embryo transfers. There were some billing issues, the counselor was a bit pushy for IVF, and we did feel like we were signed up for IVF before we had made the decision ourselves. But overall, the clinic provided adequate service...He was confident and competent...

The clinic [Pacific Fert Ctr SF] is busy. The embryologist and labs are top notch. The surgery center was well maintained. Some issues with record keeping and billing...Just make sure that you don't want to feel as if you're being pushed to IVF. You want to understand the risks as best as possible and want them to spend the time educating you as a patient as to the best treatments that give you the best possible chances of a healthy, single child with minimal risks to mother and child...

How was your experience with Philip Chenette at Pacific Fertility Center?

Dr. Chenette is very competent. The clinic generally tends to do single embryo transfers and counselled us against multi-embryo transfers. There were some billing issues, the counselor was a bit pushy for IVF, and we did feel like we were signed up for IVF before we had made the decision ourselves. But overall, the clinic provided adequate service.

What's one piece of advice would you give a prospective patient of Philip Chenette at Pacific Fertility Center?

Just make sure that you don't want to feel as if you're being pushed to IVF. You want to understand the risks as best as possible and want them to spend the time educating you as a patient as to the best treatments that give you the best possible chances of a healthy, single child with minimal risks to mother and child.

During treatment, were you treated like a number or a human with Philip Chenette at Pacific Fertility Center?

He was confident and competent.

Describe the protocols Philip Chenette used in your cycles at Pacific Fertility Center and their degree of success.

Menopur, Follistim, single embryo transfers

Describe your experience with Pacific Fertility Center.

The clinic is busy. The embryologist and labs are top notch. The surgery center was well maintained. Some issues with record keeping and billing.

Describe the costs associated with your care under Philip Chenette at Pacific Fertility Center.

Spent around $30K. IVF covered, additional costs include semen analysis, fertility drugs, embryo storage, genetic testing.

What specific things went wrong at Pacific Fertility Center?

Lost paperwork
Provided conflicting information

7

Doctor

Philip Chenette

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2014 - 2015, Successful

10

Age 30 - 31

1 Embryo Freezing

Unexplained

European

Income $100K - $199K

Operations

Only Doc Seen

IVF With Other Docs

Egg Freezing With Other Docs

Strongly Recommends

Successful

Review of

He clearly explained all my options to my in my initial consultation. He provided me with clear overview of the what the process would look like from start to finish. Myself and my husband were both extremely happy with him.

The nurses that work for him [Dr. Schriock] are fantastic! The monitoring appointments were very well organized. There were several time slots I could pick on the day I needed to come in so i could make them work with my schedule.

How was your experience with Eldon Schriock (retired) at Pacific Fertility Center?

Hey was great! He clearly explained all my options to my in my initial consultation. He provided me with clear overview of the what the process would look like from start to finish. Myself and my husband were both extremely happy with him. We always felt like we could ask him questions and reach out at anytime. I would highly recommend him to anyone.

What's one piece of advice would you give a prospective patient of Eldon Schriock (retired) at Pacific Fertility Center?

The initial consultation he gives you is extremely helpful. Come to that consultation prepared with all of your questions.

During treatment, were you treated like a number or a human with Eldon Schriock (retired) at Pacific Fertility Center?

The care team always knew my name when I came in. He always asked how I was doing and if I had any questions. He clearly explained the next step in the process. The nurses that work for him are fantastic! They are extremely sensitive to the fact that this is an emotional process.

Describe your experience with the nursing staff at Pacific Fertility Center.

They remembered my name and were always very caring. The nurses that took my blood each time were very sweet. When explaining how to perform the last injections they were great and very understanding that it is a hard and emotional process.

Describe your experience with your monitoring appointments at Pacific Fertility Center.

The monitoring appointments were very well organized. There were several time slots I could pick on the day I needed to come in so i could make them work with my schedule.

10

Doctor

Eldon Schriock (retired)

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Educational Resources

Review of

2013 - 2014, 2 Eggs Frozen

0

10

Age 39 - 40

1 Egg Freezing

Income $200K - $499K

1st of 3 Docs

1 IVF With Other Docs

2 Egg Freezing With Other Docs

Doesn't Recommend

Strongly Recommends

Unsuccessful

Review of

I felt no warmth from Dr. Ryan. The one positive thing she did was encourage me to start the process ASAP, but it felt more like because she wanted to get more cycles and patients under her belt versus it being in my best interest. Because of her approach, I delayed starting and almost didn't move forward at all.... She did not come across as sincere to me. It felt like this was a job to her and she did not truly care about my results and the outcome. When explaining the details of egg freezing, she seemed bored having to go through the materials with me.

Organized, responsive and professional. Very well staffed. Facilities [Pacific Fertility Center] are extremely new, but almost too nice. Great location and view in San Francisco. Great injection training classes, access to nurses, and recommendations to acupuncturists.... [Nursing Staff] Responsive but perhaps not good at getting back to me with Dr. Ryan's feedback and thoughts on a particular question.... If you like a straight-up, less warm doctor, Dr. Ryan is a good choice.

How was your experience with Isabelle Ryan at Pacific Fertility Center?

She did not come across as sincere to me. It felt like this was a job to her and she did not truly care about my results and the outcome. When explaining the details of egg freezing, she seemed bored having to go through the materials with me.

What's one piece of advice would you give a prospective patient of Isabelle Ryan at Pacific Fertility Center?

If you like a straight-up, less warm doctor, Dr. Ryan is a good choice.

During treatment, were you treated like a number or a human with Isabelle Ryan at Pacific Fertility Center?

I felt no warmth from Dr. Ryan. The one positive thing she did was encourage me to start the process ASAP, but it felt more like because she wanted to get more cycles and patients under her belt versus it being in my best interest. Because of her approach, I delayed starting and almost didn't move forward at all.

Describe your experience with the nursing staff at Pacific Fertility Center.

Responsive but perhaps not good at getting back to me with Dr. Ryan's feedback and thoughts on a particular question.

Describe your experience with Pacific Fertility Center.

Organized, responsive and professional. Very well staffed. Facilities are extremely new, but almost too nice. Great location and view in San Francisco. Great injection training classes, access to nurses, and recommendations to acupuncturists.

Describe Isabelle Ryan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.

N/A

0

Doctor

Isabelle Ryan

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2010 - 2012, Successful

10

Age 41 - 43

2 IUI

Income $200K - $499K

Business Executive

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Successful

Review of

Very knowledgeable. We did IVF 2 times, the first we were pregnant with twins, but there were problems... She was sensitive with the details of the problems, but also direct. She knew we needed to understand the severity of what was happening.

The entire staff, both Dr Givens and the nurses always had smiles on their faces, and made you feel like they knew exactly who you were. Even when Dr. Givens had to give us bad news, she was sensitive but direct, giving the facts, but in a kind manner.

How was your experience with Carolyn Givens at Pacific Fertility Center?

She was wonderful!! Very knowledgeable. We did IVF 2 times, the first we were pregnant with twins, but there were problems.... the sack never formed correctly and we miscarried around 9 weeks. She was sensitive with the details of the problems, but also direct. she knew we needed to understand the severity of what was happening. when we did miscarry, we were due to leave for Hawaii for vacation in two days. she organized the procedure to be done on the next day (a Sunday!) so we could keep our plans to go. She also kept in touch to make sure there were no complications while we were gone. Our next IVF we had a successful pregnancy, and she was amazing during that one as well.

What's one piece of advice would you give a prospective patient of Carolyn Givens at Pacific Fertility Center?

Ask a lot of questions. She will be honest.

During treatment, were you treated like a number or a human with Carolyn Givens at Pacific Fertility Center?

The entire staff, both dr givens and the nurses always had smiles on their faces, and made you feel like they knew exactly who you were. even when dr givens had to give us bad news, she was sensitive but direct, giving the facts, but in a kind manner. when the news was good you felt like she was your biggest cheerleader.

Describe your experience with the nursing staff at Pacific Fertility Center.

always friendly, made you feel like they knew you. very informative.

10

Doctor

Carolyn Givens

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Educational Resources

Review of

Christo Zouves Pacific Fertility Center

2003 - 2010, Successful

10

8

Age 43 - 50

3 IVF

Donor Eggs

Endometriosis

Poor Egg Quality

Immunological

Unexplained

European

Income $50K - $99K

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Neutral

Successful

Review of

Dr. Zouves biggest asset is his kindness. He always seemed to be genuinely happy to see us and he was sad at our failed attempts and happy with our successes. He was very honest when he thought it was time to try donor eggs...Dr Zouves took the time to get to know us. He cheered us on during our adoption process (In between IVFs 2 and 3). He was very honest with us regarding our chances and made the right recommendations.

The staff was excellent. They were always ready for you on time. Answered all questions and were committed to keeping your spirits up...there was a discount plan that covered 3 attempts, everything except the meds. Meds could be purchased through the clinic, at a pharmacy or out of the country...the clinic was very convenient. modern. had separate areas for patients and donors. clean and very cheerful.

How was your experience with Christo Zouves at Pacific Fertility Center?

Dr. Zouves biggest asset is his kindness. He always seemed to be genuinely happy to see us and he was sad at our failed attempts and happy with our successes. He was very honest when he thought it was time to try donor eggs.

What's one piece of advice would you give a prospective patient of Christo Zouves at Pacific Fertility Center?

Trust him. He wants you to succeed and take home a baby.

During treatment, were you treated like a number or a human with Christo Zouves at Pacific Fertility Center?

Dr Zouves took the time to get to know us. He cheered us on during our adoption process (In between IVFs 2 and 3). He was very honest with us regarding our chances and made the right recommendations.

Describe the protocols Christo Zouves used in your cycles at Pacific Fertility Center and their degree of success.

cannot remember the protocols but after 2 failures we back off on the drugs to try and get a better quality egg/embryo and even though there were fewer eggs, one of them took :)

Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: don't remember her name)

the staff was excellent. They were always ready for you on time. Answered all questions and were committed to keeping your spirits up.

Describe your experience with Pacific Fertility Center.

the clinic was very convenient. modern. had separate areas for patients and donors. clean and very cheerful.

Describe the costs associated with your care under Christo Zouves at Pacific Fertility Center.

there was a discount plan that covered 3 attempts, everything except the meds. Meds could be purchased through the clinic, at a pharmacy or out of the country.

10

Doctor

Christo Zouves

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Christo Zouves Pacific Fertility Center

2018, Successful

8

10

Age 39

1 Embryo Freezing

European

Latinx

Income $100K - $199K

Only Doc Seen

Donor Sperm

Neutral

Strongly Recommends

Successful

Review of

Set a great treatment plan that gave me 400 times better than expected results. Explained the process throroughly and provided a good summary of results at the end. The Dr [Chenette] was available through nurses to answer questions and was key to making my experience a good one...Don’t expect to see him on every visit, but know that he is available for questions and the other doctors on staff are also fantastic...I was on a moderate dose of menopur and follistim for 11 days. My trigger was a mixed lupron/hcg due to having a large number of follicles.

Clinic [Pacific Fertility Center] is well run and organized. They are open on weekends and easy to communicate with. Everything is well explained and the process went very smoothly for me from my visit visit to subsequent ones. I had zero problems getting appointments when I needed them...Smooth process, quick response to questions and easy scheduling...Full cost with all visits was approximately 21k... he [Dr. Chenette] is available for questions and the other doctors on staff are also fantastic.

How was your experience with Philip Chenette at Pacific Fertility Center?

Set a great treatment plan that gave me 400 times better than expected results. Explained the process throroughly and provided a good summary of results at the end. The Dr was available through nurses to answer questions and was key to making my experience a good one.

What's one piece of advice would you give a prospective patient of Philip Chenette at Pacific Fertility Center?

Don’t expect to see him on every visit, but know that he is available for questions and the other doctors on staff are also fantastic.

During treatment, were you treated like a number or a human with Philip Chenette at Pacific Fertility Center?

Smooth process, quick response to questions and easy scheduling

Describe the protocols Philip Chenette used in your cycles at Pacific Fertility Center and their degree of success.

I was on a moderate dose of menopur and follistim for 11 days. My trigger was a mixed lupron/hcg due to having a large number of follicles.

Describe your experience with Pacific Fertility Center.

Clinic is well run and organized. They are open on weekends and easy to communicate with. Everything is well explained and the process went very smoothly for me from my visit visit to subsequent ones. I had zero problems getting appointments when I needed them.

Describe the costs associated with your care under Philip Chenette at Pacific Fertility Center.

Full cost with all visits was approximately 21k.

8

Doctor

Philip Chenette

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2018, Unknown Success

8

Age 27

Diminished Ovarian Reserve

Poor Egg Quality

Tubal Blockage

Middle Eastern

Income $50K - $99K

3rd of 3 Docs

3 IVF With Other Docs

Donor Eggs With Other Docs

Neutral

Success w/ Doc Not sure

Review of

Dr Isabel Ryan is smart and patient she knows that this is a difficult situation and clarified any questions we had. She was open about what the next steps would be and did not sugar coat anything. She asked us to call her anytime we had any questions and when my husband needed further clarification we received it by talking to dr Ryan.... She informed me that with previous doctors results she does not see me naturally using my own eggs

The clinic [Pacific Fertility Center- San Francisco] is. Lean and everyone is friendly. The weaknesses would be trying to get a quick appointment is a little difficult. You would need to wait at least 2 weeks to get in all of your appointments in.... Everyone was nice and understood that we were there because of something difficult that was happening.... Just going in to see the doctor is $350 every time. We have the cost for the genetic counselor any medications from $10-500 any blood work is around $200 and so much more

How was your experience with Isabelle Ryan at Pacific Fertility Center?

Dr Isabel Ryan is smart and patient she knows that this is a difficult situation and clarified any questions we had. She was open about what the next steps would be and did not sugar coat anything. She asked us to call her anytime we had any questions and when my husband needed further clarification we received it by talking to dr Ryan.

What's one piece of advice would you give a prospective patient of Isabelle Ryan at Pacific Fertility Center?

To ask lots of questions and write down anything you may forget.

During treatment, were you treated like a number or a human with Isabelle Ryan at Pacific Fertility Center?

She informed me that with previous doctors results she does not see me naturally using my own eggs

Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: A team of people )

Everyone was nice and understood that we were there because of something difficult that was happening.

Describe your experience with Pacific Fertility Center.

The clinic is. Lean and everyone is friendly. The weaknesses would be trying to get a quick appointment is a little difficult. You would need to wait at least 2 weeks to get in all of your appointments in.

Describe the costs associated with your care under Isabelle Ryan at Pacific Fertility Center.

Just going in to see the doctor is $350 every time. We have the cost for the genetic counselor any medications from $10-500 any blood work is around $200 and so much more

8

Doctor

Isabelle Ryan

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

8

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2016, Successful

10

Age 34 - 35

2 Egg Freezing

Diminished Ovarian Reserve

European

Income $200K - $499K

Only Doc Seen

Strongly Recommends

Successful

Review of

Dr Schriock is amazing. He took time to explain my options to me and even helped me years after the egg freezing to help determine blood tests taken from a different doctor, in a different state. I now live in a different state and oftentimes consider going back to SF for another egg freezing round because I trust him so much... Took the time to speak to me about my options, years after the retrieval he talked to me about how to ship the eggs to NY, etc.

15,000 per cycle [for egg freezing at Pacific Fertility]...Dr Schriock is incredible. Took the time to speak to me about my options, years after the retrieval he talked to me about how to ship the eggs to NY, etc. He will explain everything to you in full detail, while also being compassionate. Highly recommended...He took time to explain my options to me and even helped me years after the egg freezing to help determine blood tests taken from a different doctor, in a different state. I now live in a different state and oftentimes consider going back to SF for another egg freezing round because I trust him so much.

How was your experience with Eldon Schriock (retired) at Pacific Fertility Center?

Dr Schriock is incredible. Took the time to speak to me about my options, years after the retrieval he talked to me about how to ship the eggs to NY, etc. He will explain everything to you in full detail, while also being compassionate. Highly recommended.

What's one piece of advice would you give a prospective patient of Eldon Schriock (retired) at Pacific Fertility Center?

Ask to make ultrasound appoints/daily appoints during the cycle with him. His schedule is busy, so be flexible during that week or two, if possible!

During treatment, were you treated like a number or a human with Eldon Schriock (retired) at Pacific Fertility Center?

Dr Schriock is amazing. He took time to explain my options to me and even helped me years after the egg freezing to help determine blood tests taken from a different doctor, in a different state. I now live in a different state and oftentimes consider going back to SF for another egg freezing round because I trust him so much.

Describe your experience with Pacific Fertility Center.

Wish I had seen Dr Schriock everytime.

Describe the costs associated with your care under Eldon Schriock (retired) at Pacific Fertility Center.

15,000 per cycle

10

Doctor

Eldon Schriock (retired)

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2016, Unknown Success

10

Age 33

3 IUI

Unexplained

European

Black or African-American

Income $200K - $499K

Teacher

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

I think he [Dr. Herbert] has excellent bedside manner. I've felt his compassion for my situation and his desire to help. He is a very clear communicator. However, during some of my appointments I have felt rushed at times, like there isn't enough time for me to ask questions...He is kind, humorous, and comforting each time I see him. He is clear and straightforward in his responses and explains things in detail...

The nursing staff [at Pacific Fert Ctr SF] is excellent! I have felt very comfortable with all the nurses. They always wait and make sure you don't have anymore questions and explain things in detail...It is easy to get an appointment once you are under a doctor's care. You never wait long for your appointment. The facilities are well kept and comfortable with beautiful views of the bay...

How was your experience with Carl Herbert (retired) at Pacific Fertility Center?

I think he has excellent bedside manner. I've felt his compassion for my situation and his desire to help. He is a very clear communicator. However, during some of my appointments I have felt rushed at times, like there isn't enough time for me to ask questions.

What's one piece of advice would you give a prospective patient of Carl Herbert (retired) at Pacific Fertility Center?

Don't be afraid to ask questions even if they seem obvious. It's the doctors job to explain things thoroughly and in a way you can understand.

During treatment, were you treated like a number or a human with Carl Herbert (retired) at Pacific Fertility Center?

He is kind, humorous, and comforting each time I see him. He is clear and straightforward in his responses and explains things in detail.

Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Kat)

The nursing staff is excellent! I have felt very comfortable with all the nurses. They always wait and make sure you don't have anymore questions and explain things in detail.

Describe your experience with Pacific Fertility Center.

It is easy to get an appointment once you are under a doctor's care. You never wait long for your appointment. The facilities are well kept and comfortable with beautiful views of the bay.

Describe the costs associated with your care under Carl Herbert (retired) at Pacific Fertility Center.

approximately 20,000

10

Doctor

Carl Herbert (retired)

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015 - 2016, Unsuccessful

9

Age 44 - 45

Diminished Ovarian Reserve

Poor Egg Quality

European

Income $200K - $499K

Entrepreneur

1st of 2 Docs

IVF With Other Docs

Donor Eggs With Other Docs

Strongly Recommends

Unsuccessful

Review of

He [Dr Eldon Schriock] just seems to know cutting-edge technology, and how to get results. He isn't the warmest and fuzziest - but I think that is good...We had lots of testing, counseling, but not procedures...The doctor and all the people at PFC were phenomenal. Straight-forward which I personally prefer. They all always knew exactly what was going on with us, never had to look at a chart. Very reassuring that you were in good hands.

The doctor and all the people at PFC were phenomenal. Straight-forward which I personally prefer. They all always knew exactly what was going on with us, never had to look at a chart. Very reassuring that you were in good hands...Beautiful surroundings which feel private and soothing. Helpful staff that always were up-to-date on our case. They will NOT accept egg donors who are less than 21 years old. That was an issue for us (even though the donor had donated twice before.)

How was your experience with Eldon Schriock (retired) at Pacific Fertility Center?

He just seems to know cutting-edge technology, and how to get results. He isn't the warmest and fuzziest - but I think that is good.

What's one piece of advice would you give a prospective patient of Eldon Schriock (retired) at Pacific Fertility Center?

Have a list of questions, and don't hesitate to ask. But I would give that with any doctor

During treatment, were you treated like a number or a human with Eldon Schriock (retired) at Pacific Fertility Center?

The doctor and all the people at PFC were phenomenal. Straight-forward which I personally prefer. They all always knew exactly what was going on with us, never had to look at a chart. Very reassuring that you were in good hands.

Describe the protocols Eldon Schriock (retired) used in your cycles at Pacific Fertility Center and their degree of success.

For reasons that are not Schriock/ PFC's fault, didn't ultimately use them. We had lots of testing, counseling, but not procedures.

Describe your experience with Pacific Fertility Center.

Beautiful surroundings which feel private and soothing. Helpful staff that always were up-to-date on our case. They will NOT accept egg donors who are less than 21 years old. That was an issue for us (even though the donor had donated twice before.)

9

Doctor

Eldon Schriock (retired)

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

9

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2013, Successful

10

Age 38

1 IVF

PCOS

European

Income $100K - $199K

Doctor

2nd of 2 Docs

7 IUI With Other Docs

Donor Sperm

Strongly Recommends

Successful

Review of

Eldon [Schriock] was extremely kind and compassionate. He is an expert in PCOS and was extremely thorough and detail oriented in tailoring my protocol to my response. His reasoning was always sound and I always felt he had my best interests at heart...I can't remember [protocols] sepcifixally other than every other day monitoring and extremely low dose injections due to my history of extreme response. He ultimately did use an HcG trigger after discussing with me the real risks of OHSS - which did occur.

How was your experience with Eldon Schriock (retired) at Pacific Fertility Center?

Eldon was extremely kind and compassionate. He is an expert in PCOS and was extremely thorough and detail oriented in tailoring my protocol to my response. His reasoning was always sound and I always felt he had my best interests at heart.

During treatment, were you treated like a number or a human with Eldon Schriock (retired) at Pacific Fertility Center?

I was greeted warmly by all staff, treated with compassion and warmth even in the worst situations.

Describe the protocols Eldon Schriock (retired) used in your cycles at Pacific Fertility Center and their degree of success.

I can't remember sepcifixally other than every other day monitoring and extremely low dose injections due to my history of extreme response. He ultimately did use an HcG trigger after discussing with me the real risks of OHSS - which did occur.

Describe your experience with your nurse at Pacific Fertility Center.

They were always available. I got great calendars of my timelines, they were helpful with my crazy schedule and always prompt with results.

Describe your experience with Pacific Fertility Center.

It was expensive. But worth it.

Describe the costs associated with your care under Eldon Schriock (retired) at Pacific Fertility Center.

IVF with PGS- 15k FET- can't remember. 1k or more

Describe Eldon Schriock (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.

He would not transfer more than one due to risks of twin pregnancy. I had PGS tested embryos, but I believe he counseled all his patients this way.

10

Doctor

Eldon Schriock (retired)

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2012, 5 Eggs Frozen

3

Age 37

1 Egg Freezing

Diminished Ovarian Reserve

Poor Egg Quality

Ashkenazi Jewish

Income $200K - $499K

Investor

1st of 4 Docs

3 IUI With Other Docs

5 IVF With Other Docs

Donor Eggs With Other Docs

Doesn't Recommend

Unsuccessful

Review of

He [Dr. Philip Chenette] started with very negative and scary data on our first visit (That has turned out to be debunked) And, one of the protocols ended in a cancelled cycle and I never had that happen on the 5 following ones. Also, the doctors after that were not impressed with the protocol he suggested for the 2nd round after the first one didn't meet his expectations. So, that concerned me too

He [Dr. Philip Chenette at Pacific Fertility Center] started with very negative and scary data on our first visit (That has turned out to be debunked) And, one of the protocols ended in a cancelled cycle and I never had that happen on the 5 following ones. Also, the doctors after that were not impressed with the protocol he suggested for the 2nd round after the first one didn't meet his expectations. So, that concerned me too

How was your experience with Philip Chenette at Pacific Fertility Center?

He started with very negative and scary data on our first visit (That has turned out to be debunked) And, one of the protocols ended in a cancelled cycle and I never had that happen on the 5 following ones. Also, the doctors after that were not impressed with the protocol he suggested for the 2nd round after the first one didn't meet his expectations. So, that concerned me too

During treatment, were you treated like a number or a human with Philip Chenette at Pacific Fertility Center?

He knew who I was, so it wasn't quite like a number, but I didn't have the best rapport with him

Describe the protocols Philip Chenette used in your cycles at Pacific Fertility Center and their degree of success.

FSH 240 and ganirelix for the first one. 7 eggs retrieved and 5 were frozen. (This was the best result I had from any protocol, but every doctor after that did more 'complex' ones.) Then a lupron pill for the 2nd attempt, which failed.

Describe your experience with Pacific Fertility Center.

High-end feel but I didn't get to see the same people a lot, and I still didn't felt a bit like a number

What specific things went wrong at Pacific Fertility Center?

Provided conflicting information

3

Doctor

Philip Chenette

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

3

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2004 - 2010, Unsuccessful

7

Age 35 - 41

5 IUI

2 IVF

Unexplained

European

Income $200K - $499K

Graphic Designer

1st of 3 Docs

3 IUI With Other Docs

2 IVF With Other Docs

Neutral

Unsuccessful

Review of

He [Dr Schriock] was very accessible. He took his time and cared about the outcome....He was thoughtful and easy to talk to. I felt like when things weren't happening he wasn't able to help me figure out a next course of action. At the end I left feeling lost and without hope.

[Pacific Fertility Center's] weakness: If felt like a machine at times. When I left no one ever followed up to see how things turned out. They were on to someone else. After 2+ years I would have thought they would be more interested in how they could still help me. Strengths: Their retrieval process and nursing staff was excellent...$13k for two cycles

How was your experience with Eldon Schriock (retired) at Pacific Fertility Center?

He was thoughtful and easy to talk to. I felt like when things weren't happening he wasn't able to help me figure out a next course of action. At the end I left feeling lost and without hope.

What's one piece of advice would you give a prospective patient of Eldon Schriock (retired) at Pacific Fertility Center?

Ask about the plan he has for you as well as what he might do if pregnancy doesn't happen. If you fall under unexplained infertility like I do, ask if there are other ways to give a more explained diagnosis.

During treatment, were you treated like a number or a human with Eldon Schriock (retired) at Pacific Fertility Center?

He was very accessible. He took his time and cared about the outcome.

Describe your experience with the nursing staff at Pacific Fertility Center.

Engaged. Passionate. They understood how much was invested—monetarily and emotionally.

Describe your experience with Pacific Fertility Center.

Weakness: If felt like a machine at times. When I left no one ever followed up to see how things turned out. They were on to someone else. After 2+ years I would have thought they would be more interested in how they could still help me. Strengths: Their retrieval process and nursing staff was excellent.

Describe the costs associated with your care under Eldon Schriock (retired) at Pacific Fertility Center.

$13k for two cycles

7

Doctor

Eldon Schriock (retired)

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2017, Successful

10

9

Age 39

1 IVF

Male Factor

European

Income $100K - $199K

1st of 6 Docs

2 IVF With Other Docs

Strongly Recommends

Successful

Review of

She is a great doctor; smart, conservative, and compassionate. I would recommend her to my friends. Only thing you won't get from her is non-traditional medical advice. She is strictly by the book...DR. Ryan is a perfect mix of a doctor that will give it to you straight and be compassionate at the same time.

[At PFC] Egg Retrieval costs were close to 9K; Making the embyro's were about 6K; transfer was 2,500; and icsi was about 2K...She [Dr. Isabelle Ryan] is a great doctor; smart, conservative, and compassionate. I would recommend her to my friends. Only thing you won't get from her is non-traditional medical advice. She is strictly by the book...DR. Ryan is a perfect mix of a doctor that will give it to you straight and be compassionate at the same time.

How was your experience with Isabelle Ryan at Pacific Fertility Center?

She is a great doctor; smart, conservative, and compassionate. I would recommend her to my friends. Only thing you won't get from her is non-traditional medical advice. She is strictly by the book.

What's one piece of advice would you give a prospective patient of Isabelle Ryan at Pacific Fertility Center?

She is great and will answer all your questions. Bring everything you want to the table, she'll get you the answers.

During treatment, were you treated like a number or a human with Isabelle Ryan at Pacific Fertility Center?

DR. Ryan is a perfect mix of a doctor that will give it to you straight and be compassionate at the same time.

Describe the protocols Isabelle Ryan used in your cycles at Pacific Fertility Center and their degree of success.

N/A

Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Alvi )

N/A

Describe your experience with your monitoring appointments at Pacific Fertility Center.

N/A

Describe the costs associated with your care under Isabelle Ryan at Pacific Fertility Center.

Egg Retrieval costs were close to 9K; Making the embyro's were about 6K; transfer was 2,500; and icsi was about 2K.

Describe Isabelle Ryan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.

We were highly recommended to only put in one single embryo for our transfer because we did chromosomal testing.

10

Doctor

Isabelle Ryan

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

9

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2015, 9 Eggs Frozen

7

8

Age 37

1 Egg Freezing

Uterine Fibroids

European

Income $200K - $499K

Business Executive

Only Doc Seen

Neutral

Success w/ Doc Too early to know

Review of

I wish she [Dr. Isabelle Ryan] would've explained a bit more about the number of eggs actually needed in order to conceive a child. I would've done another round or two of retrievals to be safe. Other than that she provided me with a lot of knowledge of how everything worked, the process, what was to be expected with the injections, side effects, etc. There were no surprises...Ask questions until you fully 100% understand every detail of the process...Sometimes I waited longer than expected...

[Pacific Fertility Center has a] Great location, clean, minimal, trendy, and upscale. Theres a coffee and water machine in reception and you can make a tea. The front desk associates are usually pretty friendly. Sometimes I waited longer than expected...$9000 for egg freezing and meds...I wish she [Dr. Isabelle Ryan] would've explained a bit more about the number of eggs actually needed in order to conceive a child. I would've done another round or two of retrievals to be safe. Other than that she provided me with a lot of knowledge of how everything worked, the process, what was to be expected with the injections, side effects, etc. There were no surprises...A

How was your experience with Isabelle Ryan at Pacific Fertility Center?

I wish she would've explained a bit more about the number of eggs actually needed in order to conceive a child. I would've done another round or two of retrievals to be safe. Other than that she provided me with a lot of knowledge of how everything worked, the process, what was to be expected with the injections, side effects, etc. There were no surprises.

What's one piece of advice would you give a prospective patient of Isabelle Ryan at Pacific Fertility Center?

Ask questions until you fully 100% understand every detail of the process.

Describe your experience with Pacific Fertility Center.

Great location, clean, minimal, trendy, and upscale. Theres a coffee and water machine in reception and you can make a tea. The front desk associates are usually pretty friendly. Sometimes I waited longer than expected.

Describe the costs associated with your care under Isabelle Ryan at Pacific Fertility Center.

$9000 for egg freezing and meds

7

Doctor

Isabelle Ryan

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2013 - 2014, Successful

9

Age 37 - 38

1 Fertility Medications

Unexplained

European

Income $200K - $499K

Business Executive

3rd of 3 Docs

3 IUI With Other Docs

IVF With Other Docs

Egg Freezing With Other Docs

Strongly Recommends

Successful

Review of

Dr Ryan was clear, warm and the right combo of optimistic/realistic...Know that she operates in a team environment so even if she's your preferred doc, you won't always get her.

Dr. Herbert's nursing staff was outstanding. [Dr.] Ryan's was working out some kinks but still good...When I had a chemical pregnancy, a rookie nurse [at Pacific Fertility Center] told me to keep taking the progesterone when I didn't need to.

What's one piece of advice would you give a prospective patient of Isabelle Ryan at Pacific Fertility Center?

know that she operates in a team environment so even if she's your preferred doc, you won't always get her

During treatment, were you treated like a number or a human with Isabelle Ryan at Pacific Fertility Center?

Dr Ryan was clear, warm and the right combo of optimistic/realistic

Describe your experience with the nursing staff at Pacific Fertility Center.

Dr. Herbert's nursing staff was outsanding. Ryan's was working out some kinks but still good

What specific things went wrong at Pacific Fertility Center?

Provided conflicting information

Describe the specific things that went wrong at Pacific Fertility Center.

When I had a chemical pregnancy, a rookie nurse told me to keep taking the progesterone when I didn't need to. I had a tough go Dr Ryan's nursing staff but I do think it was an anomaly based on the experience I had with Herbert's team (Marris was amazing).

9

Doctor

Isabelle Ryan

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Educational Resources

Review of

2011 - 2012, Successful

10

Age 44 - 45

Donor Eggs

Diminished Ovarian Reserve

East Asian

Income $200K - $499K

Investor

Only Doc Seen

IVF With Other Docs

Donor Sperm

Strongly Recommends

Successful

Review of

He gave me a candid assessment of my chances due to my age. He did not discourage me to pursue using my own eggs but he was very pragmatic about the statistical outcome.

he doctor, front desk staff and nurses were always very professional and knew my name. When I was called to discuss pregnancy results the nurses were very thoughtful. When I had two embryo transfers that ended unsuccessfully Dr. Chenette called me to follow up and address any concerns.

How was your experience with Philip Chenette at Pacific Fertility Center?

He gave me a candid assessment of my chances due to my age. He did not discourage me to pursue using my own eggs but he was very pragmatic about the statistical outcome.

What's one piece of advice would you give a prospective patient of Philip Chenette at Pacific Fertility Center?

Concentrate on the end goal - having a baby, and let him suggest the best route to do obtain this given your history.

During treatment, were you treated like a number or a human with Philip Chenette at Pacific Fertility Center?

The doctor, front desk staff and nurses were always very professional and knew my name. When I was called to discuss pregnancy results the nurses were very thoughtful. When I had two embryo transfers that ended unsuccessfully Dr. Chenette called me to follow up and address any concerns.

Describe your experience with the nursing staff at Pacific Fertility Center.

It is a very well run practice and they were all professional.

10

Doctor

Philip Chenette

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2011 - 2012, Unsuccessful

9

Age 24 - 25

2 Fertility Medications

European

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

She [Dr. Ryan] is professional and very kind. It's obvious she knows what she is doing and you trust her for that. She is wonderful and very reassuring. She is always gentle and explains things completely. I saw her every visit and she always made time for me....I found the drugs and dosage prescribed and used very effective....You're in good hands....Gorgeous facility [Pacific Fert Ctr], in a beautiful location right on the bay. The staff was always so happy and welcoming.

Gorgeous facility [Pacific Fert Ctr], in a beautiful location right on the bay. The staff was always so happy and welcoming. I especially loved the fairy mobiles they had hanging in each exam room. It was soothing and very relaxing....She [Dr. Ryan] is professional and very kind. It's obvious she knows what she is doing and you trust her for that. She is wonderful and very reassuring. She is always gentle and explains things completely. I saw her every visit and she always made time for me.

How was your experience with Isabelle Ryan at Pacific Fertility Center?

She is professional and very kind. It's obvious she knows what she is doing and you trust her for that. She is wonderful and very reassuring. She is always gentle and explains things completely. I saw her every visit and she always made time for me.

What's one piece of advice would you give a prospective patient of Isabelle Ryan at Pacific Fertility Center?

You're in good hands.

Describe the protocols Isabelle Ryan used in your cycles at Pacific Fertility Center and their degree of success.

I found the drugs and dosage prescribed and used very effective.

Describe your experience with Pacific Fertility Center.

Gorgeous facility, in a beautiful location right on the bay. The staff was always so happy and welcoming. I especially loved the fairy mobiles they had hanging in each exam room. It was soothing and very relaxing.

Describe Isabelle Ryan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.

I can't recall

9

Doctor

Isabelle Ryan

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2013, 18 Eggs Frozen

10

Age 36

1 Egg Freezing

Ashkenazi Jewish

Income $50K - $99K

Only Doc Seen

Strongly Recommends

Successful

Review of

I was very pleased as a patient of Dr. Schriock. He had an extremely warm bedside manner which was important for me. I never felt as though my fears or trepidation I had in the process was insignificant.

I never felt as though the doctor was rushing through my appointment to get to another patient [at Pacific Fertility Center]. I was very pleased as a patient of Dr. Schriock.

How was your experience with Eldon Schriock (retired) at Pacific Fertility Center?

I was very pleased as a patient of Dr. Schriock. He had an extremely warm bedside manner which was important for me. I never felt as though my fears or trepidation I had in the process was insignificant.

During treatment, were you treated like a number or a human with Eldon Schriock (retired) at Pacific Fertility Center?

I never felt as though the doctor was rushing through my appointment to get to another patient.

10

Doctor

Eldon Schriock (retired)

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2012, Successful

10

Age 35

2 IUI

Anovulation

European

Business Executive

Only Doc Seen

Strongly Recommends

Successful

Review of

He [Dr. Schriock] was very kind, friendly and compassionate...PFC is beautiful and provide great car. Eldon was top-notch and got us pregnant with IUI when he thought the chances were less than 5%...Explore all the options and make your own educated decisions...

[Pacific Fertility Center - SF is a]...Beautiful clinic, organized, friendly and encouraging...

How was your experience with Eldon Schriock (retired) at Pacific Fertility Center?

PFC is beautiful and provide great car. Eldon was top-notch and got us pregnant with IUI when he thought the chances were less than 5%

What's one piece of advice would you give a prospective patient of Eldon Schriock (retired) at Pacific Fertility Center?

Explore all the options and make your own educated decisions.

During treatment, were you treated like a number or a human with Eldon Schriock (retired) at Pacific Fertility Center?

He was very kind, friendly and compassionate.

Describe the protocols Eldon Schriock (retired) used in your cycles at Pacific Fertility Center and their degree of success.

Too much detail, not comfortable sharing

Describe your experience with Pacific Fertility Center.

Beautiful clinic, organized, friendly and encouraging.

10

Doctor

Eldon Schriock (retired)

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

2011 - 2012, Unsuccessful

9

Age 39 - 40

3 IUI

2 Embryo Freezing

Endometriosis

European

Income $200K - $499K

Business Executive

1st of 3 Docs

IVF With Other Docs

Egg Freezing With Other Docs

2 Embryo Freezing With Other Docs

Strongly Recommends

Unsuccessful

Review of

Dr. Ryan although colder at first warmed up as we got to know her better.

Very warm staff, calling you by your first name and understanding the challenges of my situation

What's one piece of advice would you give a prospective patient of Isabelle Ryan at Pacific Fertility Center?

Ask dr. Ryan all the questions you need answers to.

During treatment, were you treated like a number or a human with Isabelle Ryan at Pacific Fertility Center?

Very warm staff, calling you by your first name and understanding the challenges of my situation. Dr. Ryan although colder at first warmed up as we got to know her better. She delivers the news very matter of fact which may not be everyone's preference. I appreciated that,

Describe your experience with the nursing staff at Pacific Fertility Center.

Very compassionate and very nice. Good understanding of the procedures you are going through.

9

Doctor

Isabelle Ryan

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Educational Resources

Review of

Unsuccessful

10

Diminished Ovarian Reserve

Poor Egg Quality

European

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Unsuccessful

Review of

He [Dr Herbert] was genuine and caring. Strengths: efficient, kind, excellent education Weakness: IVF doesn't work for everyone!

During treatment, were you treated like a number or a human with Carl Herbert (retired) at Pacific Fertility Center?

He was genuine and caring. Strengths: efficient, kind, excellent education Weakness: IVF doesn't work for everyone!

10

Doctor

Carl Herbert (retired)

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Educational Resources

Review of

2013 - 2014, Successful

10

Age 39 - 40

Unexplained

East Asian

Income $100K - $199K

Nurse or HC Services

1st of 2 Docs

6 IUI With Other Docs

4 IVF With Other Docs

Strongly Recommends

Successful

Review of

[Dr. Philip Chenette] will tailor a protocol based on his assessment of the patient...He has excellent bedside manners, made us feel at ease in this stressful process of IVF. In addition he is a very , patient an compassoniate doctor who is very knowledgable is his field with his many years of experience... Throughout the process, Dr. Chenette, was always available for our needs, and always very patient, compassionate and knowledgable.

She [nurse at Pacific Fertility Center] is really helpful and always a step ahead... is a very nice facility. It does not seem like a fertility clinic when you walk in. Very good ambience, friendly staff. The location is great.When you look out the window, of the office, there is a beautiful view of the bay, it will help ease your mind off of the stressful process of IVF. The office staff , coordinators, RN's, MD's are all awewome!...

How was your experience with Philip Chenette at Pacific Fertility Center?

IVF itself is a very stressful process. Throughout the process, Dr. Chenette, was always available for our needs, and always very patient, compassionate and knowledgable. In addition he has excellent bedside manners and of course, a very high success rate! :)

What's one piece of advice would you give a prospective patient of Philip Chenette at Pacific Fertility Center?

His positve attitude and knowledge in the field will bring you success.

During treatment, were you treated like a number or a human with Philip Chenette at Pacific Fertility Center?

He has excellent bedside manners, made us feel at ease in this stressful process of IVF. In addition he is a very , patient an compassoniate doctor who is very knowledgable is his field with his many years of experience.

Describe the protocols Philip Chenette used in your cycles at Pacific Fertility Center and their degree of success.

Dr. Chenette will tailor a protocol based on his assessment of the patient

Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Sue)

She is really helpful and always a step ahead

Describe your experience with Pacific Fertility Center.

PFC is a very nice facility. It does not seem like a fertility clinic when you walk in. Very good ambience, friendly staff. The location is great.When you look out the window, of the office, there is a beautiful view of the bay, it will help ease your mind off of the stressful process of IVF. The office staff , coordinators, RN's, MD's are all awewome!

Describe the costs associated with your care under Philip Chenette at Pacific Fertility Center.

IVF itself is a very expensive process. I suggest to check with your insurance to see if there is any coverage

10

Doctor

Philip Chenette

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Pacific Fertility Center

San Francisco

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of