Pacific NW Fertility

5 doctors work here

Rated 8.8
Strongly recommend: 76%Neutral: 15%Don't recommend: 10%8.8
76% strongly recommend
116 reviews
Operations
9.5
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.3
9.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
6
6
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,522
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Bellevue
1231 116th Ave NE
Bellevue, WA 98004
206.515.0000
Issaquah (closed)
751 NE Blakely Drive
Issaquah, WA 98029
206.515.0000
Seattle
1101 Madison St
Seattle, WA 98104
206.515.0000
Show 1 more

116 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
7
9
Age 39 - 42
9 IUI
Donor Sperm
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Professor
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Lamb was cooperative in her approach, listening and integrating the recommendations of another doctor I had consulted with in another state. She was willing to order tests she normally does not and prescribed medication she normally does not because of the additional input I had brought to the table. This was essential for me. But I am not confident that if I had not received the out-of-state consultation, I would have been successful with just Dr. Lamb's recommendations.
Costs at the clinic [Pacific NW Fertility] change at least annually and staff is good about sharing the current cost sheet.... Friendly and professional front-desk staff; a clean and bright atmosphere; a generally warm attitude from all I interacted with. I had to be on top of my billing and regularly review charges as there were a couple of times when charges were done in error and one time when a test was done (and I was charged for it) when I explicitly asked that it not be done.
How was your experience with Julie Lamb at Pacific NW Fertility?
Dr. Lamb was cooperative in her approach, listening and integrating the recommendations of another doctor I had consulted with in another state. She was willing to order tests she normally does not and prescribed medication she normally does not because of the additional input I had brought to the table. This was essential for me. But I am not confident that if I had not received the out-of-state consultation, I would have been successful with just Dr. Lamb's recommendations.
What's one piece of advice would you give a prospective patient of Julie Lamb at Pacific NW Fertility?
Ask a lot of questions and be your own advocate, realizing that no one can help you as much as you can help yourself.
During treatment, were you treated like a number or a human with Julie Lamb at Pacific NW Fertility?
Dr. Lamb was warm, caring and understanding. She always referred to me by my preferred (nick) name and took the time to respond to all my questions.
Describe the protocols Julie Lamb used in your cycles at Pacific NW Fertility and their degree of success.
IUIs with partner or donor sperm, following Letrozole on cycle days 3-7, ultrasound to confirm mature follicles, and ovulation-stimulating shot.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Mary)
Julie's medical assistant at the time was Mary. She was somewhat erratic - very responsive at times and not very responsive at other times. She was always well-meaning and kind in person.
Describe your experience with Pacific NW Fertility.
Friendly and professional front-desk staff; a clean and bright atmosphere; a generally warm attitude from all I interacted with. I had to be on top of my billing and regularly review charges as there were a couple of times when charges were done in error and one time when a test was done (and I was charged for it) when I explicitly asked that it not be done.
Describe the costs associated with your care under Julie Lamb at Pacific NW Fertility.
Costs at the clinic change at least annually and staff is good about sharing the current cost sheet. The clinic was good about referring me to a pharmacy where the drugs I needed were lower cost that typical.
What specific things went wrong at Pacific NW Fertility?
  • Failed to call in prescriptions to pharmacy
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Pacific NW Fertility.
For my first IUI I was using a new ovulation checking kit that had been new to market so the medical assistant misinterpreted the information from the kit and scheduled the procedure a day too soon. They did comp me for the procedure and repeated it the following day. There was a time when my prescription had not been called in on time so I had to scramble with phone calls before picking it up (cycles don't wait!).
7
Doctor
Julie Lamb
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
10
10
Age 30 - 33
2 IVF
Anovulation
Endometriosis
PCOS
Unexplained
European
Middle Eastern
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lamb customized her plan to my body. For every setback we had, she had a new idea for something to try. This made me feel like she was taking care of me and not just following a standard formula for fertility care...Dr. Lamb is an exceptional physician. She is honest, compassionate, and extremely bright. My situation was somewhat unique, and she continued to correct the course of treatment to try to improve outcomes. She is blunt, which I really appreciated.
The clinic [Pacific NW Fertility] runs as a well-oiled machine. If you're there long enough, you get to know the flow pretty well. New patients should know that the physicians do the IVF's for the most part and not the IUI's...My one criticism is that once you get a positive pregnancy test, the every-other-day HCG checks are excessive and can lead women to go crazy...For each IVF, I think the procedures were about $12,000 and the meds were about $6,000. The FET's were somewhere in the range of $4,000-5,000 with an addition $500 or so for medications.
How was your experience with Julie Lamb at Pacific NW Fertility?
Dr. Lamb is an exceptional physician. She is honest, compassionate, and extremely bright. My situation was somewhat unique, and she continued to correct the course of treatment to try to improve outcomes. She is blunt, which I really appreciated. I think the number one rule to survive years of fertility treatments is to manage expectations. Dr. Lamb does that beautifully.
What's one piece of advice would you give a prospective patient of Julie Lamb at Pacific NW Fertility?
Prepare for honesty. She does not sugar coat. Do your homework and come prepared with questions.
During treatment, were you treated like a number or a human with Julie Lamb at Pacific NW Fertility?
Dr. Lamb customized her plan to my body. For every setback we had, she had a new idea for something to try. This made me feel like she was taking care of me and not just following a standard formula for fertility care
Describe the protocols Julie Lamb used in your cycles at Pacific NW Fertility and their degree of success.
We started with a "standard" IVF (although she had to adjust my dose of Follistim mid-course to higher levels). She retrieved 25 eggs but only 3 were mature and fertilized (only 1 grew to 5 days and was chromosomally normal). To increase the number of mature eggs the second IVF, she modified the protocol to change the timing of my trigger shot and start with a higher Follistim dose. That resulted in fewer total eggs retrieved but 12 were mature and fertilized (resulting in 6 that grew out to 5 days and were chromosomally normal). I have done a total of 5 FETs. We started with a standard FET cycle which didn't work. The second time she modified the dose of estrogen. Then we took a break (I did a uterine biopsy which showed evidence of endometriosis; my sample was sent to Bruce Lessy and I am lacking some receptor (beta-something...it's been a while so I forgot the name). I then did 3 months of once monthly Lupron injections to "re-set". I had 2 FETs after that which did not work, even though we did adjust a few things along the way. Finally my fifth FET we did a "natural" cycle where I ovulated via letrozole. I ended up pregnant with the FET embryo and a new one because we did not listen to Dr. Lamb and had sex during the FET cycle. So I had twins (it was an eSET so they knew that the second one was because I had ovulated and had sex. Oops). Joke was on us because I miscarried at 9 weeks. Because I had gotten pregnant on my own, Dr. Lamb wanted to preserve the last two frozen embryos I had and instead go back to basics: Letrozole and timed intercourse. The first month that didn't work but the second month it work. And I had a healthy baby boy in Sept 2016. Long story short...2 IVFs and 5 embryo transfers over the course of 4 years and I got pregnant with Letrozole and old fashioned sex. But I have no doubt that all the things Dr. Lamb did along the way primed my body for pregnancy. Even though I don't remember everything we did, she adjusted the course every single FET to try something new.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Melinda Lloyd)
Melinda, who has since retired, was amazing. She was prompt and always returned my calls. She set up calls with Dr. Lamb as needed or when she couldn't answer my questions. I felt so well cared for with Melinda as my point person.
Describe your experience with Pacific NW Fertility.
The clinic runs as a well-oiled machine. If you're there long enough, you get to know the flow pretty well. New patients should know that the physicians do the IVF's for the most part and not the IUI's. I think some women want the docs to do everything, but that's not a sustainable model. My one criticism is that once you get a positive pregnancy test, the every-other-day HCG checks are excessive and can lead women to go crazy.
Describe the costs associated with your care under Julie Lamb at Pacific NW Fertility.
For each IVF, I think the procedures were about $12,000 and the meds were about $6,000. The FET's were somewhere in the range of $4,000-5,000 with an addition $500 or so for medications. Anesthesia was billed separately and was usually in the range of $700.
Describe Julie Lamb's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
This is one of the reasons I love Dr. Lamb. She feels pretty strongly about eSET which I agree with. My sister did fertility treatments in NYC and those docs are like cowboys. They love pushing multiple embryo transfers. And why? Twins are hard on the mom and the fetuses. It's so risky!! Dr. Lamb feels this way as well. She is concerned about a patient's health in addition to fertility desires.
10
Doctor
Julie Lamb
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
6
10
Age 36
IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Successful
Dr. Lamb was very informative on my first visit letting me know what to expect; however, on subsequent visits her answers were not always consistent. She did not always recall my past history or family planning goals we had previously discussed. With that being said, she was very friendly and appointments never felt rushed. And really, I cannot complain because in the end the IVF was successful on my first attempt.
Loved this clinic [Pacific NW Fertility]! The clinic itself is very clean, modern, and everything is done on site (except genetic testing). All of the doctors are very knowledgeable and highly active in contributing more to the field through research, community outreach/education, etc. They keep up with their training to stay on top of the latest and greatest. While I liked my doctor, there was another MD in the practice that did my retrieval that I really loved. I hope to switch to her for baby #2 since we just seemed to have a better connection.
How was your experience with Julie Lamb at Pacific NW Fertility?
Dr. Lamb was very informative on my first visit letting me know what to expect; however, on subsequent visits her answers were not always consistent. She did not always recall my past history or family planning goals we had previously discussed. With that being said, she was very friendly and appointments never felt rushed. And really, I cannot complain because in the end the IVF was successful on my first attempt.
What's one piece of advice would you give a prospective patient of Julie Lamb at Pacific NW Fertility?
Be your own advocate. Ask questions on each visit and be prepared to gently remind her/staff of your history and goals.
During treatment, were you treated like a number or a human with Julie Lamb at Pacific NW Fertility?
While they were very friendly most of the time, there were moments when I had to remind them of my history details and things/wishes we had discussed at prior appointments.
Describe the protocols Julie Lamb used in your cycles at Pacific NW Fertility and their degree of success.
Eek-I can't recall this. A lot of meds-it is all kept me of a blur now. They did make me a calendar to give me specific instructions and keep me organized.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Kallie)
Kallie was was extremely friendly and easy to talk to.
Describe your experience with Pacific NW Fertility.
Loved this clinic! The clinic itself is very clean, modern, and everything is done on site (except genetic testing). All of the doctors are very knowledgeable and highly active in contributing more to the field through research, community outreach/education, etc. They keep up with their training to stay on top of the latest and greatest. While I liked my doctor, there was another MD in the practice that did my retrieval that I really loved. I hope to switch to her for baby #2 since we just seemed to have a better connection.
Describe the costs associated with your care under Julie Lamb at Pacific NW Fertility.
Total cost for everything including meds, one IVF freeze all cycle, embryo transfer cycle, genetic testing of both my husband and I, embryo genetic testing, etc. totaled about $35,000.
Describe Julie Lamb's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
PNWFertility places emphasis on ONE and I am behind this philosophy. They did ask me if I would like to transfer 2, giving me the option based on my specific circumstances. However, they still highly recommended just transferringnone which is what I decided.
6
Doctor
Julie Lamb
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Unknown Success
9
10
Age 36 - 39
1 Embryo Freezing (cancer)
Cancer
Other
European
Black or African-American
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr Lorna Marshall] takes the time to explain procedures and recommendations and gets into the 'why' of what we are doing. She explains things in a way that I (an RN) and my husband (not in a medical profession) both understand what we are doing and why. She is flexible with us to make changes in what we are doing (decided not to do an IUI), and listens to our concerns....Dr Marshall always greets me with a smile, and takes the time to know what is going on in my life. She has worked with me to schedule last minute appointments around other commitments and spends time asking about things going on in my life.
Such a convenient location! [Pacific Northwest Fertility in Seattle is] only 3 blocks from Harborview, and right on the Swedish downtown campus....Melinda is great about returning my calls and/or emails of questions. She helped coordinate things between us and the genetics company when there was a massive change in charges that I didn't expect (and we got them to drop that $5k charge)....There were some miscommunications early on in our 2015/16 process where things didn't move as quickly as I wanted--we met in September and paid for PGS and PGD and wanted to get things moving quickly, but it took about 6 weeks before they actually thawed our embryos to get samples to send for testing. At our first appointment, the timeline we discussed indicated that I might be ready to have embryos implanted by November/December, but in actuality
How was your experience with Lorna Marshall at Pacific NW Fertility?
She takes the time to explain procedures and recommendations and gets into the 'why' of what we are doing. She explains things in a way that I (an RN) and my husband (not in a medical profession) both understand what we are doing and why. She is flexible with us to make changes in what we are doing (decided not to do an IUI), and listens to our concerns.
What's one piece of advice would you give a prospective patient of Lorna Marshall at Pacific NW Fertility?
Ask lots of questions. Write things down so you don't forget the little details.
During treatment, were you treated like a number or a human with Lorna Marshall at Pacific NW Fertility?
Dr Marshall always greets me with a smile, and takes the time to know what is going on in my life. She has worked with me to schedule last minute appointments around other commitments and spends time asking about things going on in my life. I am an RN at a nearby trauma hospital and we have talked a bit about that as well. Dr Marshall is encouraging and optimistic and enthusiastic and she has me convinced that we can make this thing work!
Describe the protocols Lorna Marshall used in your cycles at Pacific NW Fertility and their degree of success.
2013 egg retrieval before chemo: Menopur/Follistim/Ganirelix and HCG trigger. I was 35 years old and we got 11 eggs. 8 made it to freeze as embryos at day 3; 2 made it to day 5 freeze (in 2015), and one of those was found to be chromosomally normal after PGS testing. The remaining embryo has the genetic mutation that caused my cancer, so we are currently doing a second egg retrieval in one more shot to try for a baby without this mutation hanging over their head. Based on my AMH and FSH levels, Dr Marshall actually recommended against doing another egg retrieval when we first asked. But when we decided that we wanted to try even though there was a higher chance of failure, she worked with us full force. We are pulling out all the big guns on this one: 4mg Estrace x12 days, then 100mg Clomid x5 days; 150mg Menopur; 300IU Follistim. Will start Ganirelix once follicles are ready, and will have an HCG trigger
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Melinda and Adriana)
Melinda is great about returning my calls and/or emails of questions. She helped coordinate things between us and the genetics company when there was a massive change in charges that I didn't expect (and we got them to drop that $5k charge). Melinda is good about letting me know when she won't be in the office, so I know to ask for her backup coordinator when I call. She even went to bat for me (along with Dr Marshall) to get the clinic to offer me the cancer rate discount, even though this second egg retrieval is happening AFTER my chemo/treatment.
Describe your experience with Pacific NW Fertility.
Such a convenient location! Only 3 blocks from Harborview, and right on the Swedish downtown campus.
Describe the costs associated with your care under Lorna Marshall at Pacific NW Fertility.
It was about $9500 for our initial egg retrieval in 2013 (with a cancer patient discount and meds paid for through another cancer patient fund); in 2015, it was $4850 for PGD; $1k for PGS; $4500 for embryo biopsying and sending samples to the genetics company; it will be $11800 for this next round of egg retrieval, including ICSI (currently doing injections for this); I paid $5184 for my meds this time around. Another $1800 for biopsies to send for PGS and PGD; $3865 for FET, plus the cost of meds.
What specific things went wrong at Pacific NW Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Pacific NW Fertility.
There were some miscommunications early on in our 2015/16 process where things didn't move as quickly as I wanted--we met in September and paid for PGS and PGD and wanted to get things moving quickly, but it took about 6 weeks before they actually thawed our embryos to get samples to send for testing. At our first appointment, the timeline we discussed indicated that I might be ready to have embryos implanted by November/December, but in actuality we didn't have our results back until late January 2016. It would have been less frustrating if this longer timeline possibility had been made clear at the very beginning.
9
Doctor
Lorna Marshall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
10
10
Age 28 - 29
2 IVF
Male Factor
Ashkenazi Jewish
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We have not yet had success with any of our frozen transfers, but I only attribute this to us just being on the wrong side of luck so far and I'm confident things will work out soon. Through all of the ups and down, Dr. Shahine and the staff of Pacific Northwest Fertility have been attentive, compassionate and encouraging. Dr. Shahine has even called me personally on many occasions to answer my questions and reassure me that we are moving forward in the right direction. She is hopeful, yet honest; frank yet sensitive and I would recommend her to anyone seeking help in their fertility journey.
Pacific Northwest Fertility is a fantastic clinic. Everyone on the staff clearly takes the "customer service" part of their job very seriously. The front desk staff, the nurses, the phlebotomists...everyone there is polite and makes you feel comfortable. I've always been seen promptly and the one time I had to wait, I was given snacks, water and magazines. I appreciate their attention to detail and their focus on positive patient experiences.
How was your experience with Lora Shahine at Pacific NW Fertility?
Dr. Shahine is the best doctor I've ever worked with. She is competent, experienced, honest, compassionate and open minded. We came to her clinic because of male factor issues and after a terrible experience at another fertility clinic that left me hospitalized for 8 days with severe OHSS. After throughly reviewing my history, Dr. Shahine developed a treatment plan that would minimize my risk of hyperstimulating again while still recruiting plenty of eggs. Her plan worked, we had a great retrieval and my discomfort was very minimal. She and her team checked in on me frequently after my retrieval to make sure my recovery was going well. We have not yet had success with any of our frozen transfers, but I only attribute this to us just being on the wrong side of luck so far and I'm confident things will work out soon. Through all of the ups and down, Dr. Shahine and the staff of Pacific Northwest Fertility have been attentive, compassionate and encouraging. Dr. Shahine has even called me personally on many occasions to answer my questions and reassure me that we are moving forward in the right direction. She is hopeful, yet honest; frank yet sensitive and I would recommend her to anyone seeking help in their fertility journey.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
If things don't work out right away, don't despair, stay the course. The infertility journey is often longer than any of us would hope or imagine but you are in good hands with Dr. Shahine and the staff of Pacific Northwest Fertility.
During treatment, were you treated like a number or a human with Lora Shahine at Pacific NW Fertility?
Definitely like a human. Dr. Shahine is incredibly knowledgeable on all aspects of fertility treatments and I always felt confident in her ability to assess our situation and come up with a proper treatment plan. We've had some bad luck during our infertility journey and Dr. Shahine has been there every step of the way(including calling me personally and letting me talk her ear off for nearly an hour!) to make us feel supported and to provide encouragement to stick with it.
Describe your experience with Pacific NW Fertility.
Pacific Northwest Fertility is a fantastic clinic. Everyone on the staff clearly takes the "customer service" part of their job very seriously. The front desk staff, the nurses, the phlebotomists...everyone there is polite and makes you feel comfortable. I've always been seen promptly and the one time I had to wait, I was given snacks, water and magazines. I appreciate their attention to detail and their focus on positive patient experiences.
10
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Successful
8
10
Age 36
3 IUI
1 IVF
Other
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
She [Dr. Lamb] gave me the choice to do a natural FET instead of medicated, but also provided full pros/cons of each. I never questioned my treatment protocol with her and after PGS we ended up with 2 healthy embryos. First FET and we got the good news we were pregnant! Although we were really hoping for more embryos, this was actually exactly what Dr. Lamb had predicted for me (hence the earlier recommendation for multiple cycles).
Kallie [nurse at Pacific NW Fertility] was great! There were a couple times she was a bit disorganized, but she was very easy to talk to and ask questions when something needed clarification...We did a freeze all cycle, ICSI, PGS, and then a FET. Total cost for everything including meds was just under $30K...This clinic is run like a well oiled machine-from the scheduling, to the lab draws in the same office, finer desk, back desk, financial coordinator, nurses, doctors-they know what they’re doing and it shows. Excellent communication between everyone on staff to keep visits running seamlessly and minimize the time you spend waiting.
How was your experience with Julie Lamb at Pacific NW Fertility?
Dr. Lamb was very honest with me about my chances to conceive through IVF. She was up front and suggesting we do a freeze all and multiple IVF cycles to try and get all my embryos now due to our goal of a large family and already being 35. Unfortunately, however, we just didn’t have the finances to do more than one cycle. This was a tough realization and she showed compassion when it brought me to tears that we had to cross our fingers and pray for the best with this one cycle. She gave me the choice to do a natural FET instead of medicated, but also provided full pros/cons of each. I never questioned my treatment protocol with her and after PGS we ended up with 2 healthy embryos. First FET and we got the good news we were pregnant! Although we were really hoping for more embryos, this was actually exactly what Dr. Lamb had predicted for me (hence the earlier recommendation for multiple cycles).
What's one piece of advice would you give a prospective patient of Julie Lamb at Pacific NW Fertility?
Be direct and go prepared with questions.
During treatment, were you treated like a number or a human with Julie Lamb at Pacific NW Fertility?
Dr. Lamb and Kallie were very personable and made attempts to get know me. I am naturally introverted, but they made it easy to open up about our family planning goals and the goal of having a large family despite starting at age 35
Describe the protocols Julie Lamb used in your cycles at Pacific NW Fertility and their degree of success.
I don’t recall
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Kallie)
Kallie was great! There were a couple times she was a bit disorganized, but she was very easy to talk to and ask questions when something needed clarification.
Describe your experience with Pacific NW Fertility.
This clinic is run like a well oiled machine-from the scheduling, to the lab draws in the same office, finer desk, back desk, financial coordinator, nurses, doctors-they know what they’re doing and it shows. Excellent communication between everyone on staff to keep visits running seamlessly and minimize the time you spend waiting.
Describe the costs associated with your care under Julie Lamb at Pacific NW Fertility.
We did a freeze all cycle, ICSI, PGS, and then a FET. Total cost for everything including meds was just under $30K
Describe Julie Lamb's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
Dr. Lamb and the entire PNW fertility clinic very much advocate for single embryo transfers. They gave me the choice to do 2, but provided a very educated pros/cons of 1 vs 2.
8
Doctor
Julie Lamb
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2016, Successful
10
10
Age 33 - 37
4 IUI
1 IVF
PCOS
Unexplained
Other
Income $100K - $199K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
When I overstimulated with 41 eggs on retrieval she [Dr. Lora Shahine] recommended a freeze all so my body could adjust first even though I was disappointed. It was the best thing for me. I'm glad she had my back...She explained the process and diagnosis thoroughly. She made recommendations along the way and was honest with expectations. She was compassionate and thorough.
The phone scheduling staff [at Pacific NW Fertility] is always pleasant and quick to answer phone. Nurses and techs were always smiling and in a good mood...About $15k for first cycle with ICSI plus meds and $4k for second frozen cycle...Our IVF coordinator Melinda was a little dry and hard to communicate with but was responsive to calls and emails...After 4 failed IUI's with another clinic I came to Pacific NW Fertility and met with Dr Shahine because I had a recommendation. She redid all my tests and then suggested IVF with ICSI to save time and money and take away all the factors of unexplained infertility that she couldn't diagnose.
How was your experience with Lora Shahine at Pacific NW Fertility?
She explained the process and diagnosis thoroughly. She made recommendations along the way and was honest with expectations. She was compassionate and thorough. When I overstimulated with 41 eggs on retrieval she recommended a freeze all so my body could adjust first even though I was disappointed. It was the best thing for me. I'm glad she had my back.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
Choose a doctor that is a good fit for you. Dr Shahine was amazing and I felt truly blessed to have her on my journey.
During treatment, were you treated like a number or a human with Lora Shahine at Pacific NW Fertility?
She genuinely cared about how I felt through the process and was honest about the expectations. She shared in our joy and excitement during pregnancy.
Describe the protocols Lora Shahine used in your cycles at Pacific NW Fertility and their degree of success.
After 4 failed IUI's with another clinic I came to Pacific NW Fertility and met with Dr Shahine because I had a recommendation. She redid all my tests and then suggested IVF with ICSI to save time and money and take away all the factors of unexplained infertility that she couldn't diagnose. We did a low dose medication cycle that my body responded well too and got 16 amazing quality embryos. 1st transfer of 1 embryo resulted in pregnancy. 4 years later we used another frozen embryo from same cycle and were successful.
Describe your experience with the nursing staff at Pacific NW Fertility.
Our IVF coordinator Melinda was a little dry and hard to communicate with but was responsive to calls and emails. Probably just a personality conflict.
Describe your experience with Pacific NW Fertility.
The phone scheduling staff is always pleasant and quick to answer phone. Nurses and techs were always smiling and in a good mood
Describe the costs associated with your care under Lora Shahine at Pacific NW Fertility.
About $15k for first cycle with ICSI plus meds and $4k for second frozen cycle
Describe Lora Shahine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
It was our decision and she said it was up to us. My husband wasn't on board for twins so we did one
10
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Successful
9
10
Age 31
3 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Shahine was always completely open and honest with me and my partner. She welcomed us into her care, and was a huge advocate and supporter of our desire to have a family. She gave us the facts, and prepared us for the road we had ahead of us....I always felt like I was receiving personalized care from not only Dr Shahine, but her entire team [Pacific NW Fertility] as well...The initial recommendation was to go straight to IVf, as I have diminished ovarian reserve and low quality eggs.
The office [Pacific NW Fertility] is well organized, the staff is all really nice, and the finance counselor is great - she helped us navigate through all of the insurance claims. It's nice that the facility is in the hospital, and the office itself is really nice!...My nurse, and the entire team, was absolutely amazing. Emily is so compassionate, so smart and so incredibly organized. She took the time to return my phone calls, even into the evening hours.
How was your experience with Lora Shahine at Pacific NW Fertility?
Dr. Shahine was always completely open and honest with me and my partner. She welcomed us into her care, and was a huge advocate and supporter of our desire to have a family. She gave us the facts, and prepared us for the road we had ahead of us.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
I would tell other patients to trust her plan
During treatment, were you treated like a number or a human with Lora Shahine at Pacific NW Fertility?
I always felt like I was receiving personalized care from not only Dr Shahine, but her entire team as well
Describe the protocols Lora Shahine used in your cycles at Pacific NW Fertility and their degree of success.
The initial recommendation was to go straight to IVf, as I have diminished ovarian reserve and low quality eggs. We knew iui was unlikely to work, and Dr Shahine warned that we would likely get tired and overly stressed from all the failed treatments. Due to insurance, we opted to start IuI, even if it failed, just to move on to IVF. Dr Shahine was supportive of this decision, regardless. I was on femara, and then did 3 rounds of IUIs. 2 were unsuccessful, 1 resulted in a pregnancy, but I miscarried around 5.5 weeks. From there, we began the preparations for ivf. I was on birth control for a couple of weeks, and once we did a suppression check, I moved on to the follositim and mini hcg injections. I responded much better to treatment than anticipated- and when we got to egg retrieval, we had 11 eggs. 6 fertilized, and 2 made it to day 5 blast. Since my estrogen was high, we did not do a fresh transfer - we froze both. We scheduled the first transfer about a month+ from frozen date. The first transfer went well, and I got a positive beta blood test - but unfortunately, it did not last. We did the second transfer a couple of weeks later, and it has worked! Currently pregnant, in my second trimester.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Emily Rudolph)
My nurse, and the entire team, was absolutely amazing. Emily is so compassionate, so smart and so incredibly organized. She took the time to return my phone calls, even into the evening hours. She answered my emails within hours of sending one. She gave me such clear instructions on every step of the way, I never got overwhelmed. Emily was so supportive along this journey - laughing with us when we needed laughter, crying when we needed extra tears, and being extra brave for us, when I needed encouragement.
Describe your experience with Pacific NW Fertility.
The office is well organized, the staff is all really nice, and the finance counselor is great - she helped us navigate through all of the insurance claims. It's nice that the facility is in the hospital, and the office itself is really nice!
Describe the costs associated with your care under Lora Shahine at Pacific NW Fertility.
We were lucky to have insurance - All in, we ended up spending about $10k
Describe Lora Shahine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
N/a
9
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2016, Successful
10
10
Age 32 - 34
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Marketer or PR
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Strengths [of Dr. Lora Shahine]: Caring, knowledgeable and compassionate. Optimistic and positive. Open to alternative therapies to support fertility treatments. Clearly explains procedures and makes you feel at ease. Has used fertility treatments herself, so she understands what you are going through emotionally and physically. Weaknesses: Too positive sometimes.
[Nurse] Danielle was always available to answer my questions, clearly described the process and how to administer injections, and her calendars kept us on track. She was personable, compassionate and friendly. I had excellent interactions with the entire nursing staff....Professional, comfortable, clean, helpful staff. Parking garage. Patient care separated from lab, private rooms to talk about finances with financial counselors.
How was your experience with Lora Shahine at Pacific NW Fertility?
Strengths: Caring, knowledgeable and compassionate. Optimistic and positive. Open to alternative therapies to support fertility treatments. Clearly explains procedures and makes you feel at ease. Has used fertility treatments herself, so she understands what you are going through emotionally and physically. Weaknesses: Too positive sometimes.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
My advice is the same for all fertility patients, regardless of doctor: Be prepared with questions and don't be afraid to ask the "silly" question. Be your own advocate - you know your body, and if you don't feel like a course of treatment is working, say so. Ask for other options or changes you can make to improve your outcomes.
During treatment, were you treated like a number or a human with Lora Shahine at Pacific NW Fertility?
Dr. Shahine took the time to explain all treatments and answer all our questions. We never felt rushed during an appointment. When our first embryo transfer resulted in a negative pregnancy test, Dr. Shahine called me to express her disappointment at the failure and belief that we would ultimately get pregnant. She genuinely cares about her patients and helping you create a family. She's gone through IVF, so she is uniquely able to understand how you are feeling, both physically and emotionally.
Describe the protocols Lora Shahine used in your cycles at Pacific NW Fertility and their degree of success.
IVF, egg retrieval: 9 days of mini-HCG and Follistem; added Ganirellex on day 5 FET #1, programmed cycle: Delestrogen every three days (estrogen patches were recommended, but we were trying to save money). Delestrogen dosage decreased after initial check because levels too high. Progesterone-in-oil (ethyl oleate) five days before transfer. Diazapam for embryo transfer. Negative pregnancy test. FET #2, natural cycle: Tried two natural FET cycles but both were canceled because estrogen levels failed to get high enough and follicles stopped growing. FET #2, programmed cycle: At Dr. Shahine's recommendation, returned to the programmed cycle and used estrogen patches instead of delestrogen injections. Patches resulted in more consistent estrogen levels that rose gradually and within acceptable parameters. Progesterone-in-oil changed to sesame oil base because ethyl oleate base was irritating and causing lumps; sesame oil more comfortable for me. Diazapam for transfer. Negative pregnancy test. FET #3, programmed cycle: Same medicines and protocol for this transfer. Major change was switching to a prenatal with methylfolate instead of folic acid. Positive pregnancy test.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Danielle)
Danielle was always available to answer my questions, clearly described the process and how to administer injections, and her calendars kept us on track. She was personable, compassionate and friendly. I had excellent interactions with the entire nursing staff.
Describe your experience with Pacific NW Fertility.
Professional, comfortable, clean, helpful staff. Parking garage. Patient care separated from lab, private rooms to talk about finances with financial counselors.
Describe the costs associated with your care under Lora Shahine at Pacific NW Fertility.
IVF and one FET: About $16,000 + medications (about $4,000) + genetics screening (about $5,000) FET #2 and #2: About $5,000 + medications (about $2,000)
Describe Lora Shahine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
Since we elected to have all embryos screened through PGS, Dr. Shahine recommended only transferring one embryo at a time. Her rationale was that transferring two screened embryos did not increase the success rate, only the chance of multiples. And she recommended we try to avoid multiples if possible because it's more stressful to both the mother and babies.
10
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
10
10
Age 33
1 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Other
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lamb is an amazing doctor and was really thorough and listened to me and my concerns. I never felt like she was in a rush and I felt she was always so compassionate and caring.... Dr. Lamb is a mother herself who complately understands her patients desire to become parents. She was always very straight forward and thorough.... She had to up my medication dosage a few different times to get my follicles to grow and be where she wanted them to be at the right time. I
Everyone at PNWF in Seattle were so kind toward every patient. They didn’t make you feel like just another nobody, they all seemed genuine and sweet and very helpful. If I ever needed a last minute appointment they would not hesitate to get me in to be seen.... My nurse Kallie was available to always answer my question and she was very thorough and never made me feel like I was bugging her. She was always super sweet.
How was your experience with Julie Lamb at Pacific NW Fertility?
Dr. Lamb is a mother herself who complately understands her patients desire to become parents. She was always very straight forward and thorough. She has a great team working for her and I would highly recommend her to any family or friends.
What's one piece of advice would you give a prospective patient of Julie Lamb at Pacific NW Fertility?
I would tell them that she is very straight forward in a caring and compassionate way. She is very sweet and relates to her patients as humans and their desire to become a mom and dad.
During treatment, were you treated like a number or a human with Julie Lamb at Pacific NW Fertility?
Dr. Lamb is an amazing doctor and was really thorough and listened to me and my concerns. I never felt like she was in a rush and I felt she was always so compassionate and caring.
Describe the protocols Julie Lamb used in your cycles at Pacific NW Fertility and their degree of success.
She had to up my medication dosage a few different times to get my follicles to grow and be where she wanted them to be at the right time. I took Lupron, follistim, birth control, menopur, as well as the patches.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Kallie flaherty)
My nurse Kallie was available to always answer my question and she was very thorough and never made me feel like I was bugging her. She was always super sweet.
Describe your experience with Pacific NW Fertility.
Everyone at PNWF in Seattle were so kind toward every patient. They didn’t make you feel like just another nobody, they all seemed genuine and sweet and very helpful. If I ever needed a last minute appointment they would not hesitate to get me in to be seen.
Describe the costs associated with your care under Julie Lamb at Pacific NW Fertility.
Ivf with Dr. Lamb was $16,000 but after all the testing and medication I spent closer to $30,000.
Describe Julie Lamb's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
Dr. Lamb preferred a single embryo transfer for me, before we found out I only had one PGS normal embryo to transfer anyway. She prefers a healthy Singleton pregnancy over a high risk twin pregnancy. I respected her decision of what was best for me.
10
Doctor
Julie Lamb
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
10
8
Age 32
2 IUI
1 IVF
1 Egg Freezing
Tubal Blockage
Unexplained
European
Income $100K - $199K
Marketer or PR
1st of 2 Docs
Strongly Recommends
Neutral
Unsuccessful
She [Dr. Lamb] asked all the right questions and was very thorough in her questions, diagnosis and recommendation of treatment...I was very honest in letting her know I was going to get a 2nd opinion, not because of anything she did or didn't do, but because I needed to make sure I was doing all of my research and advocating for myself. Her response was extremely positive and supportive. I will never forget her words to me which were "I encourage you to do that. All I want for you is a baby and I do not care how that baby comes to you. Please let me know what I can do to help as you move forward." This shows her amazing character as a Dr. and individual...
The [Pacific NW Fertility - Sea] clinic treats each patient individually, putting everyone on different schedules unique to their cycle. They are located in downtown seattle, which is nice for anyone who works downtown - it makes appointments easy to get to. The staff is friendly. Pacific NW is one of the most expensive clinics in the area though and include certain items into their packages without giving any other option, including ICSI and assisted hatching, which added on an additional $3,000 or so...
How was your experience with Julie Lamb at Pacific NW Fertility?
Dr. Julie Lamb at first was very professional and clinical. She asked all the right questions and was very thorough in her questions, diagnosis and recommendation of treatment. As time went on and we continued to work with her, her bedside manner became a lot more personable, as any normal relationship would the more time you spend with someone. In our last follow up appointment with Dr. Julie Lamb, after our last failed cycle with her, I was very honest in letting her know I was going to get a 2nd opinion, not because of anything she did or didn't do, but because I needed to make sure I was doing all of my research and advocating for myself. Her response was extremely positive and supportive. I will never forget her words to me which were "I encourage you to do that. All I want for you is a baby and I do not care how that baby comes to you. Please let me know what I can do to help as you move forward." This shows her amazing character as a Dr. and individual.
What's one piece of advice would you give a prospective patient of Julie Lamb at Pacific NW Fertility?
Give her time. At first she is very clinical, but as she gets to know you and you her, the walls break down a bit. She is amazing, passionate and extremely knowledgeable and caring.
During treatment, were you treated like a number or a human with Julie Lamb at Pacific NW Fertility?
Dr Lamb was very personable. Although we didn't leave with a take-home baby, we did feel very well taken care of and supported by her.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Kallie Flarhety )
Kallie was also extremely amazing. She was personable and dependable. During the IVF process, Kallie would make patients a priority and at times I would get email responses late into the evenings, just to ease my mind. She stayed very professional, while still considerate and amazing all at the same time.
Describe your experience with Pacific NW Fertility.
The clinic treats each patient individually, putting everyone on different schedules unique to their cycle. They are located in downtown seattle, which is nice for anyone who works downtown - it makes appointments easy to get to. The staff is friendly. Pacific NW is one of the most expensive clinics in the area though and include certain items into their packages without giving any other option, including ICSI and assisted hatching, which added on an additional $3,000 or so. I would say this is a downside, as if we would have known better, we would not have done ICSI, as we didn't actually need it. You do have a primary Doctor at the clinic, but know that they do not perform IUI's or work that closely with you on clomid cycles, which is normal. There are 3 other Dr's that work at that clinic and help each other out when needed. This means that Dr. Lamb only performed 1/3 actual transfers and sometimes I would have other Dr's doing my ultrasounds during the stim cycle. I wasn't phased by this too much, but I do know that some patients want the same Dr. the entire time.
Describe the costs associated with your care under Julie Lamb at Pacific NW Fertility.
$30,000
10
Doctor
Julie Lamb
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
10
10
Age 36
1 IVF
1 Embryo Freezing
Donor Sperm
European
East Asian
Income $100K - $199K
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Julie Lamb from the first appointment was wonderful. She spent more than what I felt was probably our allotted time during our first appointment explaining everything and answering every single one of our questions. My partner and I are different and I wanted scientific answer and she wanted emotional answer and Dr. Lamb adjusted to us both giving each of us what we needed. It always felt like she cared about our outcome, our feelings, and us. We had full trust in her throughout the entire process.
One of the things I love so much about Pacific Northwest Fertility was how organized the office was. At each appointment, especially early on, you're meeting with the doctor, nurse, financial coordinator, and blood draw. One might think that would take hours, but there is little to no wait time there. They function like a well-oiled machine. If you're in the waiting room waiting for the doctor, they'll go ahead and do your blood draw really quick. If there is a back-up, they'll shift the order of your appointment to make most efficient use of your time. As a person that works during the day, I was extremely appreciative of this aspect of the clinic.
How was your experience with Julie Lamb at Pacific NW Fertility?
Julie Lamb from the first appointment was wonderful. She spent more than what I felt was probably our allotted time during our first appointment explaining everything and answering every single one of our questions. My partner and I are different and I wanted scientific answer and she wanted emotional answer and Dr. Lamb adjusted to us both giving each of us what we needed. It always felt like she cared about our outcome, our feelings, and us. We had full trust in her throughout the entire process.
What's one piece of advice would you give a prospective patient of Julie Lamb at Pacific NW Fertility?
Dr. Lamb makes you feel comfortable right away. I would recommend that they come prepared with questions because Dr. Lamb is fantastic at answering them, which is refreshing compared to my experience with other medical appointments and the feeling of being rushed.
During treatment, were you treated like a number or a human with Julie Lamb at Pacific NW Fertility?
Dr. Lamb was always kind, she took the time to get to know me and my partner, so it felt like we were talking to a friend with a lot of medical knowledge rather than a doctor that was just doing their job. I always felt like she genuinely cared about the outcome of our treatment.
Describe the protocols Julie Lamb used in your cycles at Pacific NW Fertility and their degree of success.
I was the egg donor in our care and we used a sperm bank for fertilization. My partner was the embryo recipient, so we went through the whole cycle with Dr. Lamb. We had only one slight hiccup in that my partner happened to ovulate even on the medications prompting us to delay treatment implantation one month. Dose was adjusted and we tried again. Dr. Lamb was compassionate and explained what occurred throughout.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Kallie Flaherty)
Kallie was so great. She was extremely responsive to use via email or phone anytime we had questions. We had some abnormal bleeding early in the pregnancy and Kallie was on top of getting us in right away and calling to check-in. The nursing staff and Dr. Lamb seem to work seamlessly. The clinic functions like a well-oiled machine.
Describe your experience with Pacific NW Fertility.
One of the things I love so much about Pacific Northwest Fertility was how organized the office was. At each appointment, especially early on, you're meeting with the doctor, nurse, financial coordinator, and blood draw. One might think that would take hours, but there is little to no wait time there. They function like a well-oiled machine. If you're in the waiting room waiting for the doctor, they'll go ahead and do your blood draw really quick. If there is a back-up, they'll shift the order of your appointment to make most efficient use of your time. As a person that works during the day, I was extremely appreciative of this aspect of the clinic.
Describe the costs associated with your care under Julie Lamb at Pacific NW Fertility.
For the egg retrieval, storage, and embryo transfer, our loan was $22,000. Fertility medication and donor sperm on top of that was around $5,000.
10
Doctor
Julie Lamb
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
10
10
Age 31
1 IVF
Male Factor
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Shahine was the best and made going through the IVF process as easy and stress free as possible. She spent time going over each step in detail and explaining why things wet done and any risks and benefits involved. She was able to answer all of our questions effectively and in terms we could understand. She was compassionate and encouraging but also gave us realistic expectations. Infertility sucks and it is a scary process but Dr Shahine makes it as easy as possible and you are in great hands with her.
Pacific NW Fertility was great! The staff was very professional and organized. It is a busy clinic so trying to get an initial appt. can take a couple weeks...Initial visit was around $250 Total cost of all IVF treatments (ultrasounds, bloodwork, egg retrieval, ICSI fertilization, embryo transfer, post-transfer ultrasounds etc) almost $16,000. Medications from MDR pharmacy (our insurance covered some) was about $2500. Infertility sucks and it is a scary process but Dr Shahine makes it as easy as possible and you are in great hands with her.
How was your experience with Lora Shahine at Pacific NW Fertility?
Dr Shahine was the best and made going through the IVF process as easy and stress free as possible. She spent time going over each step in detail and explaining why things wet done and any risks and benefits involved. She was able to answer all of our questions effectively and in terms we could understand. She was compassionate and encouraging but also gave us realistic expectations.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
Infertility sucks and it is a scary process but Dr Shahine makes it as easy as possible and you are in great hands with her.
During treatment, were you treated like a number or a human with Lora Shahine at Pacific NW Fertility?
Dr Shahine and her staff were accessible to answer all my questions and took time to make sure we were comfortable with every step of the IVF process.
Describe the protocols Lora Shahine used in your cycles at Pacific NW Fertility and their degree of success.
Started B/C pills and took them for about three weeks. Had a baseline ultrasound and blood work done. My injectable drugs to start were Follistim and HCG. After a couple ultrasound and blood work monitoring appointments, Ganirelix was added. I used injectable progesterone and estrogen patches. We had 18 eggs retrieved, 15 mature, 9 fertilized with ICSI, 3 that made it to 5-day blastocysts. We transferred two embryos and have one frozen. We got pregnant with one baby, had a great pregnancy and he was born healthy 9 months later!
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Danielle )
Danielle was amazing! She was our main contact before, during and after our IVF journey. She was easy to get ahold of and would always get back to me promptly. She was a great source of information and encouragement.
Describe your experience with Pacific NW Fertility.
Pacific NW Fertility was great! The staff was very professional and organized. It is a busy clinic so trying to get an initial appt. can take a couple weeks.
Describe the costs associated with your care under Lora Shahine at Pacific NW Fertility.
Initial visit was around $250 Total cost of all IVF treatments (ultrasounds, bloodwork, egg retrieval, ICSI fertilization, embryo transfer, post-transfer ultrasounds etc) almost $16,000. Medications from MDR pharmacy (our insurance covered some) was about $2500.
10
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
10
10
Age 40 - 41
2 IVF
Recurrent Pregnancy Loss
Ashkenazi Jewish
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Unsurprisingly the information I was getting from the support groups was not inaccurate but not necessarily applicable to me or otherwise was not the course that Dr. Shahine recommended for me; each time she was incredibly patient in explaining to us her view on the given approach or procedure while remaining open to our choices. As a result we felt like we were getting a carefully thought out practical approach that reflected the best of what's available in this industry for our particular situation. She also showed us so much compassion throughout the rollercoaster that is infertility and repeat pregnancy loss, both in our lows but also in our highs.
I liked this clinic [Pacific Northwest Fertility]. It is clean and comfortable, with highly professional staff from the receptionists to the phlebotomists to the sonographers to the financial advisors. In all of the many months (more than a year) that I was a patient of PNWF, my only disappointment with the care there was when I had a miscarriage and brought in the products of conception for testing; I'd called ahead but when I arrived the staff at the front desk was apparently unaware of why I was there and I had to wait in the waiting room, distraught, with my bag containing the specimen jar with the products of conception. While that could have been handled with much more compassion, it was definitely inadvertent.
How was your experience with Lora Shahine at Pacific NW Fertility?
I had a million questions for Dr. Shahine, and she was wonderfully patient with us. I was learning as much as I could from her but also from internet support groups; I was bringing that information back to her. Unsurprisingly the information I was getting from the support groups was not inaccurate but not necessarily applicable to me or otherwise was not the course that Dr. Shahine recommended for me; each time she was incredibly patient in explaining to us her view on the given approach or procedure while remaining open to our choices. As a result we felt like we were getting a carefully thought out practical approach that reflected the best of what's available in this industry for our particular situation. She also showed us so much compassion throughout the rollercoaster that is infertility and repeat pregnancy loss, both in our lows but also in our highs.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
Don't be afraid to ask questions, even if you are worried your questions aren't relevant. She will be patient and thoughtful and not rush you.
During treatment, were you treated like a number or a human with Lora Shahine at Pacific NW Fertility?
Dr. Shahine always allowed us as much time as we needed with her to ask as many questions as we might have about the process, the likely outcomes, and anything else on our minds. And when our first transfer failed, she was the one who called to tell us directly and to answer any questions we had. After our son's birth we sent a birth announcement and she called and emailed to congratulate us.
Describe the protocols Lora Shahine used in your cycles at Pacific NW Fertility and their degree of success.
We sought Dr. Shahine due to her specialization in recurring pregnancy loss. We first completed RPL genetic testing to try to identify a specific cause. The screening did not indicate a specific reason for the losses, supporting the conclusion (and Dr. Shahine's suspicion) that the recurrent losses were due to chromosomal abnormalities. We followed an antagonist protocol (suppressed using birth control pills, followed by stimming with Folistim and mini-HCG, followed by Ganirelix). In the first round of IVF we retrieved 15 eggs; 11 were mature and 10 fertilized. Fertilization was done using ICSI (required because we were doing PGS testing). Of those 10 embryos, 6 made it to 5-day blastocyst, were biopsied for PGS testing and then frozen. Only one of those was found to be chromosomally "normal." A frozen transfer was necessary because of the timing of PGS results from the third party lab. Because I am sensitive to medication and prefer to minimize it, Dr. Shahine offered (and we opted for) a natural FET (birth control pills and progesterone were the only medications). We transferred the one "normal" embryo but had a negative pregnancy test. With no additional "normal" embryos, we decided to do a second IVF cycle. Because we obtained the results were were looking for in terms of retrieval in the first cycle, Dr. Shahine recommended the same protocol for the next cycle. We retrieved 17 eggs; 15 were mature, 8 fertilized, and 6 made it to blastocyst (5 on day 5 and one on day 6). Of those, 2 were chromosomally "normal." We transferred a single "normal" embryo, which led to a successful pregnancy (singleton birth). We had the option to know the sex before transfer but opted to wait until after we had a positive pregnancy test.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Danielle Call)
Our care coordinator was Danielle Call. I really hit it off with Danielle and felt like I was in completely capable hands with her. She was so kind, caring, and patient. She walked me through every step of stimming and triggering (even in my second cycle) like I was the only patient she needed to see. She called me during my third trimester just to see how I was doing with the pregnancy. I hugged her when we had our final appointment when I "graduated" from PNWF to prenatal care.
Describe your experience with Pacific NW Fertility.
I liked this clinic. It is clean and comfortable, with highly professional staff from the receptionists to the phlebotomists to the sonographers to the financial advisors. In all of the many months (more than a year) that I was a patient of PNWF, my only disappointment with the care there was when I had a miscarriage and brought in the products of conception for testing; I'd called ahead but when I arrived the staff at the front desk was apparently unaware of why I was there and I had to wait in the waiting room, distraught, with my bag containing the specimen jar with the products of conception. While that could have been handled with much more compassion, it was definitely inadvertent.
Describe the costs associated with your care under Lora Shahine at Pacific NW Fertility.
We were lucky to have insurance cover a large portion of our costs (approx. $30K was covered by insurance) and we were out of pocket maybe $10K in total (for meds, two retrievals, PGS testing of 12 blastocysts, and two transfers).
10
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2013, Successful
10
N/A
Age 33 - 35
11 IUI
3 IVF
Surrogacy
Anovulation
Diminished Ovarian Reserve
Male Factor
Unexplained
European
Business Executive
1st of 2 Docs
Strongly Recommends
Successful
All of the physicians and ARNPs are wonderful but we are particular fans of Dr. Shahine. She is Stanford trained, wickedly smart and direct, yet she considers the couple and what they need. She also thinks about the whole person and what a toll infertility treatment can take on the person and the couple...Tell her where you are physically, mentally and emotionally and be really honest about your concerns / fears. She knows her stuff...
All of the drs [at Pacific NW Fertility - Sea] are great. They have some of the best embryologists. Some insurances won't cover them. Location / parking is a bit of a pain...They explained the facts, were kind and compassionate and got us in when we needed to be...[Nurses are...] Compassionate, thorough, flexible on how they communicated (phone vs. email. Email was easier given my job)...
How was your experience with Lora Shahine at Pacific NW Fertility?
Dr. Shahine was thoughtful and honest. The most professional, evidence based fertility clinic in the PNW. We had a long process and every step of the way PNWF took care of us. Even when we had some horrible news and had to make tough decisions. They explained the facts, were kind and compassionate and got us in when we needed to be. All of the physicians and ARNPs are wonderful but we are particular fans of Dr. Shahine. She is Stanford trained, wickedly smart and direct, yet she considers the couple and what they need. She also thinks about the whole person and what a toll infertility treatment can take on the person and the couple. We cannot speak highly enough of PNWF.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
Tell her where you are physically, mentally and emotionally and be really honest about your concerns / fears. She knows her stuff.
During treatment, were you treated like a number or a human with Lora Shahine at Pacific NW Fertility?
Dr. Shahine asked asked about my physical, emotional and mental health. She suggested add'l support. She asked how things were going with my marriage. She answered all of my questions (and I had a lot of them). she called me at home on Sat, the day we received a negative pregnancy test after our 4th (and final) IVF when I was crushed. It was not her normal day to work. She emailed me when we had a positive pregnant test. And she dealt with all of the complications we had directly and professionally.
Describe the protocols Lora Shahine used in your cycles at Pacific NW Fertility and their degree of success.
IUI was with letrozole. The last one (Where I got pregnant w/ my twins) was injectables + a trigger. It was a while ago so I don't remember the IVF protocols. One used lupin and it was my worst response.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Melinda)
Compassionate, thorough, flexible on how they communicated (phone vs. email. Email was easier given my job)
Describe your experience with Pacific NW Fertility.
All of the drs are great. They have some of the best embryologists. Some insurances won't cover them. Location / parking is a bit of a pain.
10
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Scheduling
Nursing Staff
Verified

This patient has provided documentation of treatment at this clinic.

2012, Unsuccessful
5
0
Age 38
5 IVF
Donor Eggs
Uterine Fibroids
European
Income $100K - $199K
Marketer or PR
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Lamb was friendly, but I think that she was overly optimistic in her diagnosis. Lots of unknowns along the fertility journey, but I think she could have been a bit more realistic....Research two or three clinics before making a decision and spend time briefly interviewing each doctor before deciding which clinic to use.
The nurse I was assigned to [at Pacific NW Fertility] , while very nice and compassionate, tended to be a bit rushed and scattered at times....In our initial consultation with the clinic, they advised I would qualify for the 'two cycle' plan....In March that we were told that I didn't qualify due to my FSH & AMH levels being too high. We were extremely disappointed that this wasn't communicated earlier in the process and made a point to challenge the decision and speak with the clinic manager. They listened to our complaint, but I'm not sure that anything was done to fix the gap in their process.
How was your experience with Julie Lamb at Pacific NW Fertility?
Dr Lamb was friendly, but I think that she was overly optimistic in her diagnosis. Lots of unknowns along the fertility journey, but I think she could have been a bit more realistic.
What's one piece of advice would you give a prospective patient of Julie Lamb at Pacific NW Fertility?
Research two or three clinics before making a decision and spend time briefly interviewing each doctor before deciding which clinic to use.
During treatment, were you treated like a number or a human with Julie Lamb at Pacific NW Fertility?
Dr. Lamb was quite personable, as was her nursing staff. The nurse I was assigned to, while very nice and compassionate, tended to be a bit rushed and scattered at times.
Describe the protocols Julie Lamb used in your cycles at Pacific NW Fertility and their degree of success.
I was 37 and took 75iu Menopur & 300iu Follistim. I had 11 (or 12?) eggs retrieved, 6 mature, 3 decent embryos on day 3. All three were implanted on day 3, resulted in chemical pregnancy.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Catherine Cripe)
I remember it being somewhat chaotic - getting information or answers to me last minute or only after a few requests.
Describe the costs associated with your care under Julie Lamb at Pacific NW Fertility.
Base price of $9,951.30 plus $400 for anesthesia, $2,000 for ICSI, $1,230 for embryo cryopreservation and $600 for blast culture for a total of $14,181.30. Plus medications.
What specific things went wrong at Pacific NW Fertility?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Pacific NW Fertility.
In our initial consultation with the clinic, they advised I would qualify for the 'two cycle' plan. We returned to the clinic in January after trying to conceive on our own to initiate an IVF cycle with the understanding we would be able to enroll in the two cycle plan. They re-drew my labs to check my levels (a qualifier for the plan) two months prior to the start of our IVF cycle. It wasn't until after we had committed to the process and ordered our meds in March that we were told that I didn't qualify due to my FSH & AMH levels being too high. We were extremely disappointed that this wasn't communicated earlier in the process and made a point to challenge the decision and speak with the clinic manager. They listened to our complaint, but I'm not sure that anything was done to fix the gap in their process. There was some communication through email with the nurse who said Dr. Lamb thought we would have good success and likely be able to freeze some embryos. We only had three decent day-3 embryos to implant.
5
Doctor
Julie Lamb
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
0
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
10
10
Age 32 - 34
1 IVF
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Julie was a great communicator she would respond to emails, calls and in person questions with great description explaining everything. She went above and beyond in my care and I felt like I had the best team available...Two [pregnancies] resulted in tubal pregnancies with getting my tubes removed. We did IVF after this and after the first failed attempt of transfer we got pregnant on the second one.
The [Pacific NW Fertility] nursing staff helped me every step of the way. With extra information, providing medication, showing me how to do the medication, printing me out calendars with detailed instructions...Strength is they are very communicative, make sure you pick a doctor that you jive with because you will have lots of appts and will spend alot of time with the doctor and nurses. Make sure you ask lots of questions on how much things cost so you can be prepared.
How was your experience with Julie Lamb at Pacific NW Fertility?
Julie was a great communicator she would respond to emails, calls and in person questions with great description explaining everything. She went above and beyond in my care and I felt like I had the best team available.
What's one piece of advice would you give a prospective patient of Julie Lamb at Pacific NW Fertility?
Ask a lot of questions, there is so much information to learn when going through your fertility journey and Dr. Lamb is a wealth of knowledge.
During treatment, were you treated like a number or a human with Julie Lamb at Pacific NW Fertility?
I was treated like family and felt very supported through the whole process
Describe the protocols Julie Lamb used in your cycles at Pacific NW Fertility and their degree of success.
After trying to get pregnant for a year we did timed intercourse with injections, we got pregnant three times with that and miscarried all three. Two resulted in tubal pregnancies with getting my tubes removed. We did IVF after this and after the first failed attempt of transfer we got pregnant on the second one.
Describe your experience with the nursing staff at Pacific NW Fertility.
The nursing staff helped me every step of the way. With extra information, providing medication, showing me how to do the medication, printing me out calendars with detailed instructions. Being a shoulder to lean on through everything. They were outstanding!
Describe your experience with Pacific NW Fertility.
Strength is they are very communicative, make sure you pick a doctor that you jive with because you will have lots of appts and will spend alot of time with the doctor and nurses. Make sure you ask lots of questions on how much things cost so you can be prepared.
10
Doctor
Julie Lamb
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
9
10
Age 33 - 34
7 IUI
1 IVF
Donor Sperm
Diminished Ovarian Reserve
Endometriosis
Unexplained
European
Income $200K - $499K
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Darcy Broughton] appears to be the one who works with LGBT folks the most, which was nice for us... is an incredibly kind and warm doctor who made us feel very accepted and safe...kept us well aware of where we stood in the process and helped us to understand our chances of success. She was very concerned about side effects of the medication and checked in me frequently...
I think all of the doctors at PNWF are lovely, but Dr. Broughton appears to be the one who works with LGBT folks the most, which was nice for us...[nurses] were super accessible by email and phone. I also saw one of them at the end of every appointment during the ovarian stimulation...each blood draw during the ovarian stimulation was $115. The IVF total was about $23,000, PGTA testing was another $3,500. Each IUI was $376. We ordered our medication from outside pharmacies.
How was your experience with Darcy Broughton at Pacific NW Fertility?
Dr. Boughton kept us well aware of where we stood in the process and helped us to understand our chances of success. She was very concerned about side effects of the medication and checked in me frequently.
What's one piece of advice would you give a prospective patient of Darcy Broughton at Pacific NW Fertility?
I think all of the doctors at PNWF are lovely, but Dr. Broughton appears to be the one who works with LGBT folks the most, which was nice for us.
During treatment, were you treated like a number or a human with Darcy Broughton at Pacific NW Fertility?
Dr. Broughton is an incredibly kind and warm doctor who made us feel very accepted and safe.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Amber and Catherine)
Amber and Catherine comprise Dr. Broughton's team and they were super accessible by email and phone. I also saw one of them at the end of every appointment during the ovarian stimulation.
Describe your experience with Pacific NW Fertility.
PNWF was recommended to us by our GP. This is one of the most organized and efficient clinics I have ever been to. Oftentimes I was in and out of the office <15min. They are always on time, if not early, and the financial person was always around in case you needed to talk about bills/payments.
Describe the costs associated with your care under Darcy Broughton at Pacific NW Fertility.
Our insurance did not cover anything, so each blood draw during the ovarian stimulation was $115. The IVF total was about $23,000, PGTA testing was another $3,500. Each IUI was $376. We ordered our medication from outside pharmacies.
What specific things went wrong at Pacific NW Fertility?
  • Failed to order appropriate test
Describe the specific things that went wrong at Pacific NW Fertility.
I had to come in a second time for a blood test that was left out of the initial blood draw.
9
Doctor
Darcy Broughton
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
8
9
Age 32 - 33
3 IUI
2 IVF
Unexplained
European
Income $200K - $499K
Only Doc Seen
Neutral
Strongly Recommends
Successful
My first two transfers were eSET. When those failed we asked about transferring two embryos and Dr. Marshall was supportive given our situation and the fact that I was young and healthy...She made sure to answer all our questions and explore all possible options. We was open to thinking outside the box when things were not going as planned.
Overall our experience was incredibly positive. The front desk people were always accommodating and kind. The billing people were easy to work with and the lab was wonderful. Compared to many other clinics my friends have gone to, I definitely feel like PNW is by far the best...[the nurse team] made me feel completely comfortable and taken care of.
How was your experience with Lorna Marshall at Pacific NW Fertility?
Dr. Marshall is straight forward and easy to understand. She clearly has incredible experience in the fertility world. Any frustrations we had with the process were simply because it can be a frustrating process, not anything related to Dr. Marshall.
What's one piece of advice would you give a prospective patient of Lorna Marshall at Pacific NW Fertility?
Be patient. The process can be slow and involves a lot of waiting. But you are in good hands.
During treatment, were you treated like a number or a human with Lorna Marshall at Pacific NW Fertility?
The time that Dr. Marshall spent with us never felt rushed. She made sure to answer all our questions and explore all possible options. We was open to thinking outside the box when things were not going as planned.
Describe the protocols Lorna Marshall used in your cycles at Pacific NW Fertility and their degree of success.
My first retrieval resulted in very poor fertilization rates. For my second retrieval we switched to an antagonistic protocol and had amazing results. For my first two transfers we did a typical medicated cycle, both of which failed. For the third transfer we did a "kitchen sink" natural FET. That transfer resulted in my twins.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Brenna and Emily )
Emily & Brenna were amazing. They made me feel completely comfortable and taken care of.
Describe your experience with Pacific NW Fertility.
Overall our experience was incredibly positive. The front desk people were always accommodating and kind. The billing people were easy to work with and the lab was wonderful. Compared to many other clinics my friends have gone to, I definitely feel like PNW is by far the best.
Describe Lorna Marshall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
My first two transfers were eSET. When those failed we asked about transferring two embryos and Dr. Marshall was supportive given our situation and the fact that I was young and healthy.
8
Doctor
Lorna Marshall
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
5
5
Age 32 - 33
1 IUI
Endometriosis
PCOS
Tubal Blockage
European
Ashkenazi Jewish
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Shahine clearly knows her stuff, and she’s wonderful to speak with about treatment options and everything that goes along with it. That said, as a patient, you primarily speak only with her nurses. She is not accessible to patients and, when dealing with infertility, that can be tough. Other than that, though, this doctor is optimistic, compassionate, intelligent, and definitely knows what she’s doing. Would definitely recommend overall.
The facility [Pacific NW Fertility] is nice, the doctors are smart and competent, the nurses are mostly responsive. It is the only fertility clinic I’ve ever been to, but I trust that they will do their best and provide me with the best possible outcome!... as a patient, you primarily speak only with her [Dr. Shahine's] nurses. She is not accessible to patients and, when dealing with infertility, that can be tough
How was your experience with Lora Shahine at Pacific NW Fertility?
Dr. Shahine clearly knows her stuff, and she’s wonderful to speak with about treatment options and everything that goes along with it. That said, as a patient, you primarily speak only with her nurses. She is not accessible to patients and, when dealing with infertility, that can be tough. Other than that, though, this doctor is optimistic, compassionate, intelligent, and definitely knows what she’s doing. Would definitely recommend overall.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
Be prepared to ask ALL OF YOUR QUESTIONS when you see her because it’s unlikely that you’ll get another chance!
Describe the protocols Lora Shahine used in your cycles at Pacific NW Fertility and their degree of success.
We tried one (failed) medicated IUI, although it turned out that even the trigger shot didn’t work. About to start our first IVF cycle!
Describe your experience with Pacific NW Fertility.
The facility is nice, the doctors are smart and competent, the nurses are mostly responsive. It is the only fertility clinic I’ve ever been to, but I trust that they will do their best and provide me with the best possible outcome!
Describe the costs associated with your care under Lora Shahine at Pacific NW Fertility.
All costs are out of pocket for us, so we’re about the hand over about $23k to the clinic plus $3k for meds.
Describe Lora Shahine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
She will inform you of statistics and her recommendation, but will ultimately let you make your own decision.
What specific things went wrong at Pacific NW Fertility?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Pacific NW Fertility.
Just that my trigger shot failed for our IUI and that possibility was not discussed prior, monitored during, or discussed after the failed cycle.
5
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 39 - 40
1 IUI
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I definitely felt like Dr Shahine cared about my treatment and about being completely honest and open about my chances and the possible routes I could take at my age. Though she did push me to consider IUI and IVF ASAP, I opted to go the natural route for awhile (acupuncture and supplements) before deciding to finally try IUI. Dr Shahine did lay out realistic expectations for me.
There's a bit of a cattle-call feeling [at Pacific NW Fertility] with all the women in the clinic coming and going, but I understand that goes with the industry. Everyone is nice and courteous and I was never made to feel less than human, however. Fertility struggles can feel invasive and embarrassing but the clinic does everything right in making you feel at ease.... Michelle (and De Shahine's whole team) was fantastic; she's available by email and took the time to explain many things and answer all my questions. She's also very personable and warm.
How was your experience with Lora Shahine at Pacific NW Fertility?
I definitely felt like Dr Shahine cared about my treatment and about being completely honest and open about my chances and the possible routes I could take at my age. Though she did push me to consider IUI and IVF ASAP, I opted to go the natural route for awhile (acupuncture and supplements) before deciding to finally try IUI. Dr Shahine did lay out realistic expectations for me.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
No question is a dumb question! Come prepared with all of your questions and she will answer honestly and realistically, but in a caring way.
During treatment, were you treated like a number or a human with Lora Shahine at Pacific NW Fertility?
Dr Shahine is very warm and creates a feeling of openness and honesty, which I appreciated. She also took the time to get to know me and asked many questions. Her nurses are fantastic as well!
Describe the protocols Lora Shahine used in your cycles at Pacific NW Fertility and their degree of success.
I'm on my first IUI and have used Femara on cycle days 3-7 and then had an HCG trigger shot on day 13. It still remains to be seen if it was successful.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Michelle)
Michelle (and De Shahine's whole team) was fantastic; she's available by email and took the time to explain many things and answer all my questions. She's also very personable and warm.
Describe your experience with Pacific NW Fertility.
There's a bit of a cattle-call feeling with all the women in the clinic coming and going, but I understand that goes with the industry. Everyone is nice and courteous and I was never made to feel less than human, however. Fertility struggles can feel invasive and embarrassing but the clinic does everything right in making you feel at ease.
Describe the costs associated with your care under Lora Shahine at Pacific NW Fertility.
So far probably around $1000
Describe Lora Shahine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
N/a
10
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
8
9
Age 43
2 IUI
3 IVF
Unexplained
Other
South Asian
Marketer or PR
3rd of 4 Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Shahine] is very compassionate and is humble. She will refer to other doctors to ensure you are receiving the best care....I had an issue with thin lining and she referred with another doctor to add a medication to help. It appear to be helpful such as adding trental to my protocol for a month. It did help get my lining thicker for a transfer.... She is great, although a couple of times I felt rushed out of the appointment...
This clinic [Pacific NW Fertility] is timely and flexible on their schedules. You can see other doctors and I like how they meet daily to consult on all patients to discuss as a group on your care. It helps keep things consistent and if they are out of the office, someone can pick up where they left off. They operate very seamlessly.... I was able to make early monitoring appointments. It was helpful to not conflict with my work schedule.
How was your experience with Lora Shahine at Pacific NW Fertility?
She is great, although a couple of times I felt rushed out of the appointment or that she didn't want to treat me any longer due to my recurrent issue. I could have been me feeling that but all other times she was really great.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
If something doesn't work the first time, push to find a new protocol. Take notes as over time you may be repeating a protocol and something my be missing that is a big piece of your puzzle.
During treatment, were you treated like a number or a human with Lora Shahine at Pacific NW Fertility?
She is very compassionate and is humble. She will refer to other doctors to ensure you are receiving the best care.
Describe the protocols Lora Shahine used in your cycles at Pacific NW Fertility and their degree of success.
I had an issue with thin lining and she referred with another doctor to add a medication to help. It appear to be helpful such as adding trental to my protocol for a month. It did help get my lining thicker for a transfer.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Emily Gray)
She is very well organized and is responsive to all questions, especially when I have a million questions!
Describe your experience with Pacific NW Fertility.
This clinic is timely and flexible on their schedules. You can see other doctors and I like how they meet daily to consult on all patients to discuss as a group on your care. It helps keep things consistent and if they are out of the office, someone can pick up where they left off. They operate very seamlessly.
Describe your experience with your monitoring appointments at Pacific NW Fertility.
I was able to make early monitoring appointments. It was helpful to not conflict with my work schedule.
Describe the costs associated with your care under Lora Shahine at Pacific NW Fertility.
Fortunately most of the costs were covered by insurance except for genetic testing which were $2500 and miscellaneous costs that was not covered by insurance approximately around $1000 overall.
8
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 35
IUI
Unexplained
European
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
You go into your first appointment feeling crazy emotional and he [Dr. Swelstad] had the right amount of empathy coupled with data that made me hopeful. He gave us a plan (both short term and long term) and we left feeling like there could be a light at the end of the tunnel (or at least we could affirmatively do something instead of just having unexplained fertility and doing the same thing every month).
[The nurses at Pacific NW Fertility were] Very response when I called with questions...Takes a long time for the initial appointment, but once you're in then getting seen is a breeze. If you are having issues TTC and think you will need to see a fertility doctor, get the appointment on the books...because it will take 2-3 months to get the initial appointment)... He [Dr. Swelstad] was very patient and listened to all my questions (and answered them).
How was your experience with Brad Swelstad at Pacific NW Fertility?
You go into your first appointment feeling crazy emotional and he had the right amount of empathy coupled with data that made me hopeful. He gave us a plan (both short term and long term) and we left feeling like there could be a light at the end of the tunnel (or at least we could affirmatively do something instead of just having unexplained fertility and doing the same thing every month).
What's one piece of advice would you give a prospective patient of Brad Swelstad at Pacific NW Fertility?
I did my homework before I met with Dr. Swelstad and I think it made our first appointment much more productive because I was able to ask more detailed specific questions instead of having to cover the basics of fertility. If you're going to spend the time and money with a specialist, you might as well get your moneys worth and use his vast knowledge.
During treatment, were you treated like a number or a human with Brad Swelstad at Pacific NW Fertility?
MY ob had previously done my fertility workup so I showed up with a big binder of test results and 19 months of cycle charts. He was very patient and listened to all my questions (and answered them).
Describe your experience with the nursing staff at Pacific NW Fertility.
Very response when I called with questions.
Describe your experience with Pacific NW Fertility.
Takes a long time for the initial appointment, but once you're in then getting seen is a breeze. If you are having issues TTC and think you will need to see a fertility doctor, get the appointment on the books (under 35 so they say wait a year - I'd call before a year because it will take 2-3 months to get the initial appointment).
10
Doctor
Brad Swelstad
Humanity
Communication
Compassion
Explained risks
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
10
10
Age 30
3 IUI
PCOS
Unexplained
Other
Income $50K - $99K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr swelstad was very nice and easy to talk to. He explained a lot to us and figured out a treatment plan that we both thought was great. We are happy to be working with him. He seemed very caring and not just as another patient but like he really cares about his patients....we talked and figured out a plan for us within our means..... dr swelstad switched me to femara with injections of follistim and trigger shot with iui and progesterone
Beautiful clinic. Everyone there was very friendly and nice from the front desk to the ma and nurse to the dr and the phlebotomist. I also Love that the lab is in the clinic....pnwf does there best to help from billing what they can to insurance to helping you go through a fertility pharmacy so you can get your medicine at a better cost... Amber is amazing. She always calls me back in a timely matter and always emails me or responds to my emails in a timely matter!
How was your experience with Brad Swelstad at Pacific NW Fertility?
Dr swelstad was very nice and easy to talk to. He explained a lot to us and figured out a treatment plan that we both thought was great. We are happy to be working with him. He seemed very caring and not just as another patient but like he really cares about his patients. It was nice because we were so nervous.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Pacific NW Fertility?
Just relax you are in good hands he is very nice and easy to talk to!
During treatment, were you treated like a number or a human with Brad Swelstad at Pacific NW Fertility?
My husband and I both really like dr swelstad! He was very nice and professional yet caring and we talked and figured out a plan for us within our means.
Describe the protocols Brad Swelstad used in your cycles at Pacific NW Fertility and their degree of success.
My husband and I had done 6 rounds of clomid and two rounds with iui. Nothing had worked. So dr swelstad switched me to femara with injections of follistim and trigger shot with iui and progesterone
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Amber)
Amber is amazing. She always calls me back in a timely matter and always emails me or responds to my emails in a timely matter!
Describe your experience with Pacific NW Fertility.
Beautiful clinic. Everyone there was very friendly and nice from the front desk to the ma and nurse to the dr and the phlebotomist. I also Love that the lab is in the clinic. I wish I lived closer so I could always just go to that clinic and not have to go to a separate dr where I live for iui and ultrasounds
Describe the costs associated with your care under Brad Swelstad at Pacific NW Fertility.
Everything is spendy with infertility it doesn’t matter where you go. I wish there was insurance here to help with infertility but pnwf does there best to help from billing what they can to insurance to helping you go through a fertility pharmacy so you can get your medicine at a better cost
10
Doctor
Brad Swelstad
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
8
10
Age 42
6 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $100K - $199K
Lawyer
2nd of 3 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Laura Shahine] did not have much to say about my eggs, wanted to move on to donor eggs. I did ask her to slow down and take me through her thought process which she did. She is always very encouraging in subsequent appointments.... Do not hesitate to slow her down if she has skipped ahead in the process. She’s just using her experience to do so but your experience in getting there is just as important. It was a major thing for is to think about donor eggs, and 10 months after she first mentioned, we finally ready.
[Pacific NW Fertility Staff] Always answer calls promptly, never lost in hold-land like the larger clinics. Nurses are very knowledgeable and detailed oriented but there are many transitions. I’ve had 3 in 10 months due to staff changes. Front desk staff friendly.... 1) When I call, someone always answers the phone. I’m not in a long queue. This is a huge time saver. 2) my nurse is very detail orientated and empathetic.
How was your experience with Lora Shahine at Pacific NW Fertility?
She did not have much to say about my eggs, wanted to move on to donor eggs. I did ask her to slow down and take me through her thought process which she did. She is always very encouraging in subsequent appointments.
What's one piece of advice would you give a prospective patient of Lora Shahine at Pacific NW Fertility?
Do not hesitate to slow her down if she has skipped ahead in the process. She’s just using her experience to do so but your experience in getting there is just as important. It was a major thing for is to think about donor eggs, and 10 months after she first mentioned, we finally ready.
During treatment, were you treated like a number or a human with Lora Shahine at Pacific NW Fertility?
1) When I call, someone always answers the phone. I’m not in a long queue. This is a huge time saver. 2) my nurse is very detail orientated and empathetic.
Describe the protocols Lora Shahine used in your cycles at Pacific NW Fertility and their degree of success.
She recommended use of donor eggs after 3 failed attempts with my own eggs.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Emily Gray)
Absolutely tracking all the details, found errors in my ERA report and had it corrected before I even saw it.
Describe your experience with Pacific NW Fertility.
Always answer calls promptly, never lost in hold-land like the larger clinics. Nurses are very knowledgeable and detailed oriented but there are many transitions. I’ve had 3 in 10 months due to staff changes. Front desk staff friendly.
Describe the costs associated with your care under Lora Shahine at Pacific NW Fertility.
$30,000 for donor egg 6 egg batch and at least one PGS normal embryo
Describe Lora Shahine's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
Don’t know yet
What specific things went wrong at Pacific NW Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Pacific NW Fertility.
I was suppose to have an endometriosis test with my ERA biopsy but that info didn’t get transferred when my nurse changed. I have to go back a second time if I want the test. Not a big deal, just inconvenient.
8
Doctor
Lora Shahine
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources