Pacific Reproductive Center

3 doctors work here

Rated 5.4
Strongly recommend: 36%Neutral: 21%Don't recommend: 43%5.4
36% strongly recommend
15 reviews
Operations
7.4
7.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
7.7
7.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.4
7.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6.7
6.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
343
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 4 offices

Corona
381 Corporate Terrace
Corona, CA 92879
(951) 371-9200
Glendale
116 E. Broadway,
Glendale, CA 91205
(818) 844-2690
Irvine
10 Post
Irvine, CA 92618
(949) 341-0100
Torrance
720 Lomita Blvd
Torrance, CA 90505
(949) 341-0100
Show 2 more

3 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Successful
NPS
8
NPS
7
Age 27 - 29
1 IVF
European
Income $100K - $199K
2nd of 3 Docs
7 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Successful
He listened to my questions and explained things in a way I could understand.... He was compassionate and very confident. He was willing to talk when I had questions and he was very positive. He gave us another consultation after we had our first daughter and wanted to try again and really explained our chances with the remaining embryos we had.... For my fresh cycle with Dr. Salem I took metformin all throughout and I was on birth control for 19 days
The clinics strengths are that the doctor is wonderful want the surgery staff [Pacific Reproductive Center] is fantastic! Weaknesses would be that sometimes getting information from the nurses is very frustrating. When I was trying to get the result as to whether or not I was pregnant both the nurses and the receptionist claimed they couldn't check the fax machine (that's where the results would be)... Apparently it was some unknown person that checked it and emailed it to them
How was your experience with Rifaat Salem at Pacific Reproductive Center?
He was a great doctor and explained things really well. He was compassionate and very confident. He was willing to talk when I had questions and he was very positive. He gave us another consultation after we had our first daughter and wanted to try again and really explained our chances with the remaining embryos we had.
What's one piece of advice would you give a prospective patient of Rifaat Salem at Pacific Reproductive Center?
Come prepared with questions
During treatment, were you treated like a number or a human with Rifaat Salem at Pacific Reproductive Center?
He listened to my questions and explained things in a way I could understand.
Describe the protocols Rifaat Salem used in your cycles at Pacific Reproductive Center and their degree of success.
For my fresh cycle with Dr. Salem I took metformin all throughout and I was on birth control for 19 days, 14 days in I started Lupron 10 U shots. I did the Lupron shots for 18 days. CD2 I started taking prenatal vitamins, started Follistim 150 shots, Menopur shots, medrol 16 mg/day, and a baby aspirin. I had about 30 eggs growing on each ovary so we scaled down the medications from about CD7...I can't remember exactly what they had me do, but I think I skipped a dose of Follistim. I took all of that for 7 days. On CD12 I had an HCG trigger shot. I had my egg retrieval CD 13. That day I started progesterone injections 1 mL/day, doxycycline (just for 5 days), and delestrogen (0.3 mL twice a week). I continued the prenatal, baby aspirin, and medrol. On CD18 I had my embryo transfer. As far as blood work and ultrasounds: I had blood work and ultrasounds done CD1, CD7, CD9, and CD11. We transferred 2 embryos to increase our chances of at least one implanting. Then I was on bed rest for 3 days. Ten days after the transfer I had a blood test to see if I was pregnant, then two days later I had another test. And i was! Then when I was 7 weeks along I had an ultrasound to make sure there was a heartbeat and then had an ultrasound again at 9 weeks and then I was released to my regular OB. For the Frozen embryo transfer we did about 2 years later I was on metformin all throughout and BC for 16 days. 10 days in I started Lupron 15U shots. I took 15U for 11 days and then we took it down to 10U. On CD2 I started prenatal vitamins daily, baby aspirin daily, and delestrogen .5 mL injections twice a week until CD13. On CD14 I started medrol 16 mg/day and progesterone .50mg shot. Throughout that time I had blood work and ultrasounds on CD1 and CD11. And just blood work on CD8. The embryo transfer was CD19. We transferred 2 embryos again. After the transfer I stopped the Lupron, but started the progesterone vaginal capsules daily, and continued the rest of my medication (progesterone injections, prenatals, baby aspirin, medrol, and delestrogen). Seven days later I had my first blood draw to check to see if I was pregnant and to 2 days later had another. That one ended up being a chemical pregnancy.
Describe your experience with the nursing staff at Pacific Reproductive Center.
Our first cycle with PRC was fantastic. The nurses were so helpful and available. However, for the FET I got very frustrated, they took a long time to get back to me when I called. All of that I could have overlooked, but when I was waiting for my results I had a horrible experience! So they told me that I was pregnant because my blood work showed that I was pregnant, but then it didn't double like it should have, so they had me get my blood drawn again the next day. However, they kept having some difficulties getting my results and wouldn't call me back. I had to call 14 times to finally find out that I was no longer pregnant and actually just had a chemical pregnancy. It was emotional and very frustrating.
Describe your experience with Pacific Reproductive Center.
The clinics strengths are that the doctor is wonderful want the surgery staff is fantastic! Weaknesses would be that sometimes getting information from the nurses is very frustrating. When I was trying to get the result as to whether or not I was pregnant both the nurses and the receptionist claimed they couldn't check the fax machine (that's where the results would be)... Apparently it was some unknown person that checked it and emailed it to them... Finally they must have figured out who checked it or how to do so because I finally got the results to my FET...BFN. However, during my fresh cycle everyone was wonderful... So maybe it was a fluke the second time ...
Describe the costs associated with your care under Rifaat Salem at Pacific Reproductive Center.
It was about $10000 plus medications which were about $3000
What specific things went wrong at Pacific Reproductive Center?
  • Failed to call with results
  • Lost results
  • Failed to convey critical information
Describe the specific things that went wrong at Pacific Reproductive Center.
I told it in a previous question. I needed to know my results of my FET and it took 14 calls before I found out that I had a chemical pregnancy and wasn't actually pregnant.
8
Doctor
Rifaat Salem
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Pacific Reproductive Center
Glendale
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
7
NPS
7
Age 31
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $50K - $99K
1st of 2 Docs
IVF With Other Docs
Neutral
Neutral
Unsuccessful
Clomid/IUI [cycle with Dr. Salem] - but it got cancelled because I ovulated too soon [Another] Clomid/IUI - but it also got cancelled and i was told to just TTC on the clomid Saline Ultrasound...I was talked to respectfully and given information I could understand. I never felt like I was just a number or rushed...She was nice but I did feel like IVF was the way she wanted to go even when I wanted to try IUI and clomid first. She was a good doctor though and understanding. I did value her opinion and what she was telling me.. it just felt like she always wanted me to do more.
They [nurses at Pacific Reproductive Center] were extremely nice and showed compassion and care. I didn't interact too much with them.. from what I did, it was good...IVF was going to be upwards of $20-30k (with PGS testing)...It is a beautiful office. I felt like they rushed me to IVF without giving me other options first. Although I eventually did do IVF, I went with a different clinic... so just know what you want when you go in ther.
How was your experience with Shala Salem at Pacific Reproductive Center?
She was nice but I did feel like IVF was the way she wanted to go even when I wanted to try IUI and clomid first. She was a good doctor though and understanding. I did value her opinion and what she was telling me.. it just felt like she always wanted me to do more.
What's one piece of advice would you give a prospective patient of Shala Salem at Pacific Reproductive Center?
Definitely go.. but also get a second opinion.
During treatment, were you treated like a number or a human with Shala Salem at Pacific Reproductive Center?
I was talked to respectfully and given information I could understand. I never felt like I was just a number or rushed.
Describe the protocols Shala Salem used in your cycles at Pacific Reproductive Center and their degree of success.
Clomid/IUI - but it got cancelled because I ovulated too soon Clomid/IUI - but it also got cancelled and i was told to just TTC on the clomid Saline Ultrasound
Describe your experience with the nursing staff at Pacific Reproductive Center.
They were extremely nice and showed compassion and care. I didn't interact too much with them.. from what I did, it was good.
Describe your experience with Pacific Reproductive Center.
It is a beautiful office. I felt like they rushed me to IVF without giving me other options first. Although I eventually did do IVF, I went with a different clinic... so just know what you want when you go in ther.
Describe the costs associated with your care under Shala Salem at Pacific Reproductive Center.
IVF was going to be upwards of $20-30k (with PGS testing)
Describe Shala Salem's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Reproductive Center.
n/a
7
Doctor
Shala Salem
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Pacific Reproductive Center
Corona
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
8
NPS
8
Age 35
Anovulation
Diminished Ovarian Reserve
Male Factor
PCOS
Other
Income $50K - $99K
Operations
3rd of 3 Docs
2 IVF With Other Docs
Neutral
Neutral
Unsuccessful
He [Dr. Rifaat Salem] was kind and compassionate. He went into great detail on a plan he thought would work. We chose to continue with a FET due to finances but he suggested a fresh would be better for our situation...He spent a good amount of time looking at our chart to try to figure the best next thing. I felt like he cared and wanted to succeed. He wasn’t always available because his main office was at the Torrance location.
If you start at the Corona office [of Pacific Reproductive Center] keep in mind to do almost all the procedures you have to travel to Torrence. This was not told to us at first so it was a bit of a surprise...The main nurse was very kind. She was very knowledgeable...Clinic was in a good location. And I a nice building. There isn’t always someone manning the front desk so i has to wait around a few times. There is a separate room for blood draw. And another room for ultra sounds. The nurse had her own office.
How was your experience with Rifaat Salem at Pacific Reproductive Center?
He spent a good amount of time looking at our chart to try to figure the best next thing. I felt like he cared and wanted to succeed. He wasn’t always available because his main office was at the Torrance location.
What's one piece of advice would you give a prospective patient of Rifaat Salem at Pacific Reproductive Center?
If you start at the Corona office keep in mind to do almost all the procedures you have to travel to Torrence. This was not told to us at first so it was a bit of a surprise.
During treatment, were you treated like a number or a human with Rifaat Salem at Pacific Reproductive Center?
He was kind and compassionate. He went into great detail on a plan he thought would work. We chose to continue with a FET due to finances but he suggested a fresh would be better for our situation.
Describe the protocols Rifaat Salem used in your cycles at Pacific Reproductive Center and their degree of success.
This was a FET. Lupron was used.
Describe your experience with your nurse at Pacific Reproductive Center. (Assigned nurse: Don’t remember )
The main nurse was very kind. She was very knowledgeable.
Describe your experience with Pacific Reproductive Center.
Clinic was in a good location. And I a nice building. There isn’t always someone manning the front desk so i has to wait around a few times. There is a separate room for blood draw. And another room for ultra sounds. The nurse had her own office.
Describe the costs associated with your care under Rifaat Salem at Pacific Reproductive Center.
$5000
Describe Rifaat Salem's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Reproductive Center.
He was comfortable doing 3.
8
Doctor
Rifaat Salem
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Pacific Reproductive Center
Corona
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5