Palm Beach Fertility Center

1 doctors work here

Rated 6.4
Strongly recommend: 57%Neutral: 14%Don't recommend: 29%6.4
57% strongly recommend
4 reviews
Operations
8.6
8.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.7
6.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.7
9.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.8
8.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
259
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 3 offices

Boca Raton
7015 Beracasa Way
Boca Raton, FL 33433
800.953.BABY
North Miami
12550 Biscayne Blvd.
North Miami, FL 33181
800.953.BABY
West Palm Beach
4631 N Congress Avenue
West Palm Beach, FL 33407
800.953.BABY
Show 1 more

4 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
8
9
Age 32
2 Fertility Medications
Endometriosis
PCOS
Tubal Blockage
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Neutral
Strongly Recommends
Successful
Dr. Denker was very compassionate and never acted as if my questions were stupid. He had pictures and diagrams and made me feel very comfortable. He had me get genetic testing and egg quality testing which made a lot of sense to me and I didn't understand why my first doctor didn't call for those things. Dr. Denker performed surgery on my to prepare my body for IVF (which I haven't started yet) and I had a hard recovery-I don't believe that was any fault of his though.
I didn't love the building the clinic [Palm Beach Fertility] was in-it had weird carpet and wall colors....There were awards on the walls and nice baby pictures and framed articles about Dr. Denker....I loved the nursing staff. I felt like they treated me like a friend and I could tell them anything. They were great with e-mails and phone calls to tell me things I needed to do.... They provided a whole packet about payment plans and insurance options. I didn't love the lady who was supposed to help with information,
How was your experience with Mark Denker at Palm Beach Fertility Center?
Dr. Denker was very compassionate and never acted as if my questions were stupid. He had pictures and diagrams and made me feel very comfortable. He had me get genetic testing and egg quality testing which made a lot of sense to me and I didn't understand why my first doctor didn't call for those things. Dr. Denker performed surgery on my to prepare my body for IVF (which I haven't started yet) and I had a hard recovery-I don't believe that was any fault of his though.
What's one piece of advice would you give a prospective patient of Mark Denker at Palm Beach Fertility Center?
I would say trust your instincts. I know some people who didn't like Dr. Denker at all but I felt comfortable with him. Ask all the questions you want and don't feel silly! Even if you ask about a fallopian tube transplant lol he won't tell you anything is stupid or crazy-he'll answer you and give you great advice.
During treatment, were you treated like a number or a human with Mark Denker at Palm Beach Fertility Center?
Dr. Denker called me personally on the phone because my gynecologist reached out to him. He was so compassionate and told me he wanted me to come in just to get all my questions answered even if I didn't want to move forward with anything. The nurses were so sweet to me and felt like I could be friends with them.
Describe the protocols Mark Denker used in your cycles at Palm Beach Fertility Center and their degree of success.
I did not do treatment or cycles with Dr. Denker. He performed laproscopic surgery for me to remove my fallopian tubes, cysts, polyps, and endometriosis.
Describe your experience with the nursing staff at Palm Beach Fertility Center.
I loved the nursing staff. I felt like they treated me like a friend and I could tell them anything. They were great with e-mails and phone calls to tell me things I needed to do.
Describe your experience with Palm Beach Fertility Center.
I didn't love the building the clinic was in-it had weird carpet and wall colors. I think they were renovating when I stopped going to the clinic. There were awards on the walls and nice baby pictures and framed articles about Dr. Denker.
Describe the costs associated with your care under Mark Denker at Palm Beach Fertility Center.
They provided a whole packet about payment plans and insurance options. I didn't love the lady who was supposed to help with information, I just used the packet mostly. It was pretty standard of being around $20,000 total but I appreciated all the information about the breakdown of medication and procedures and everything.
Describe Mark Denker's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Palm Beach Fertility Center.
I'm not sure what his approach was. We didn't get that far.
8
Doctor
Mark Denker
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Palm Beach Fertility Center
Boca Raton
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
8
7
Age 33 - 34
1 IUI
Latinx
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Unsuccessful
I initially had an iui not knowing hubby semen analysis right until transfer and they were all low quality and the iui was still done. After not falling pregnant he [Dr. Denker] said ivf was our only way.... 4 months went by with my husband on treatment redid his semen analysis and when denker called with results he mentioned trying a few iui if it didn’t work then ivf. Keep in mind he mentioned only ivf would work so why push an iui again.
Front office staff [Palm Beach Fertility Ctr] making first visits come with a fee be known. I thought it was complimentary and when I show up I was being charged. They did waive it due to not being told. I only paid the ultrasound visit.... The office staff has been great. The DR [Dr. Denker] I’m still hesitant on.... I initially had an iui not knowing hubby semen analysis right until transfer and they were all low quality and the iui was still done.
How was your experience with Mark Denker at Palm Beach Fertility Center?
The office staff has been great. The DR I’m still hesitant on. I initially had an iui not knowing hubby semen analysis right until transfer and they were all low quality and the iui was still done. After not falling pregnant he said ivf was our only way. We seen urologist and endocrinologist in hopes that they can help. 4 months went by with my husband on treatment redid his semen analysis and when denker called with results he mentioned trying a few iui if it didn’t work then ivf. Keep in mind he mentioned only ivf would work so why push an iui again. The new results were no better. So I’m a little dumbfounded as to why suggest wasting time and money. I then asked my chances with an iui and he said 4%. If my odds are so low why put someone through that and end in heartbreak.
Describe your experience with Palm Beach Fertility Center.
Front office staff making first visits come with a fee be known. I thought it was complimentary and when I show up I was being charged. They did waive it due to not being told. I only paid the ultrasound visit.
8
Doctor
Mark Denker
Humanity
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Palm Beach Fertility Center
Boca Raton
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
0
0
Age 26
1 IVF
Black or African-American
Income $0 - $49K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Mark Denker does] not seem passionate about helping patients to conceive...had us performed numerous impotent testings; we were paying out of packet, which made matter worst. We did not have the funding. We took out a 20k personal loan with an APR of 17.5% to cover for medical cost...showed no sympathy after we testing negative for pregnancy...
[Palm Beach Fertility Center] had us performed numerous impotent testings; we were paying out of packet, which made matter worst. We did not have the funding. We took out a 20k personal loan with an APR of 17.5% to cover for medical costa. Plus, spending approximately 10k out of our credit cards, which we’re still paying for. They showed no sympathy after we testing negative for pregnancy. I wish we never started treatment with that facility. They charged $300 for a simple 5 minutes phone consultation and $500 for in person consultation... They milked us as
How was your experience with Mark Denker at Palm Beach Fertility Center?
The Dr and its stuff do not seem passionate about helping patients to conceive. They are more concerned about their earnings in my opinion. They had us performed numerous impotent testings; we were paying out of packet, which made matter worst. We did not have the funding. We took out a 20k personal loan with an APR of 17.5% to cover for medical costa. Plus, spending approximately 10k out of our credit cards, which we’re still paying for. They showed no sympathy after we testing negative for pregnancy. I wish we never started treatment with that facility. They charged $300 for a simple 5 minutes phone consultation and $500 for in person consultation... They milked us as a poor family for nothing. Therefore, I would not recommend them to my worst enemy...
What's one piece of advice would you give a prospective patient of Mark Denker at Palm Beach Fertility Center?
Be mindful of their money, and their medical insurance because we ended with large unpaid medical bills from our medical insurance...
During treatment, were you treated like a number or a human with Mark Denker at Palm Beach Fertility Center?
Welcoming
Describe your experience with your nurse at Palm Beach Fertility Center. (Assigned nurse: Kerry )
Compassionate, care, clear; and precise communication.
Describe your experience with Palm Beach Fertility Center.
They are not too bad. They are just in it for the wrong reason in my opinion. We never received a friendly phone call from the stuff after we tested negative for pregnancy for encouragement. Nevertheless, there were tremendous number of calls, and mail: harassing us about embryos storage cost, which is $750 a year... Again, that is an illustration of money seeking Instead of helping patients to build a family.
Describe the costs associated with your care under Mark Denker at Palm Beach Fertility Center.
20k without medical, and resting, plus other cost that they charge themselves. Overall that process cost us more than
Describe Mark Denker's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Palm Beach Fertility Center.
No, we would prefer multiple since we are seeking for for twins. However, we are willing to accept what is best for us.
What specific things went wrong at Palm Beach Fertility Center?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Palm Beach Fertility Center.
They charged us for expensive unneeded testing that we are still paying for... Again, they milked us as a poor family for nothing... Yet, they are still trying to collect more with zero heart...
0
Doctor
Mark Denker
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Palm Beach Fertility Center
Boca Raton
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 37
IVF
Donor Eggs
Latinx
Income $0 - $49K
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Denker is very attentive. He looks you directly in the eyes when speaking, doesn't rush and will answer ALL... I mean ALL of your questions! He is extremely patient and his smile makes you feel so comfortable. You can feel his passion for helping to grow families and I look forward to bringing my miracle into the world with his assistance!!!... The staff [Palm Beach Fertility Ctr] is very quick to answer any questions or concerns. They take no time at all to respond to emails or call back when msgs are left.
The clinic [Palm Beach Fertility Ctr] is welcoming. You don't feel like a burden or rushed. The office that I don't particularly care for is the one in Lake Worth, FL. Because that is a regular OB office as well there are a lot of patients in and out and the front desk staff isn't the nicest or most attentive.... The staff is very quick to answer any questions or concerns. They take no time at all to respond to emails or call back when msgs are left. They are compassionate and willing to answer anything.
How was your experience with Mark Denker at Palm Beach Fertility Center?
Dr. Denker is very attentive. He looks you directly in the eyes when speaking, doesn't rush and will answer ALL... I mean ALL of your questions! He is extremely patient and his smile makes you feel so comfortable. You can feel his passion for helping to grow families and I look forward to bringing my miracle into the world with his assistance!!!
What's one piece of advice would you give a prospective patient of Mark Denker at Palm Beach Fertility Center?
Ask many many questions and he will gladly answer! You will have no doubts or questions when you are done with him.
During treatment, were you treated like a number or a human with Mark Denker at Palm Beach Fertility Center?
Dr. Denker is very attentive. He looks you directly in the eyes when speaking, doesn't rush and will answer ALL... I mean ALL of your questions! He is extremely patient and his smile makes you feel so comfortable. You can feel his passion for helping to grow families and I look forward to bringing my miracle into the world with his assistance!!!
Describe your experience with the nursing staff at Palm Beach Fertility Center.
The staff is very quick to answer any questions or concerns. They take no time at all to respond to emails or call back when msgs are left. They are compassionate and willing to answer anything.
Describe your experience with Palm Beach Fertility Center.
The clinic is welcoming. You don't feel like a burden or rushed. The office that I don't particularly care for is the one in Lake Worth, FL. Because that is a regular OB office as well there are a lot of patients in and out and the front desk staff isn't the nicest or most attentive.
Describe the costs associated with your care under Mark Denker at Palm Beach Fertility Center.
We were quoted approximately $18K for one cycle of RIVF and that does not include medication. We have not started the process yet, it is sooo expensive but we are looking into INVOCELL now with Dr. Denker because it is cheaper.
10
Doctor
Mark Denker
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Palm Beach Fertility Center
West Palm Beach
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources