Parkview Health

Available Resources

Genetic counseling is not offered: Not Offered
Genetic counseling
is not offered
Acupuncture is not offered: Not Offered
Acupuncture
is not offered
Mental health counseling is not offered: Not Offered
Mental health counseling
is not offered
Nutrition counseling is not offered: Not Offered
Nutrition counseling
is not offered
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication is not offered: Not Offered
Selling medication
is not offered
Providing backup medication is not offered: Not Offered
Providing backup medication
is not offered
La Grange
207 N. Townline Rd. Suite 204
LaGrange, IN 46761
(260) 463-9470
On a scale from 0-10, how likely are you to recommend Parkview Health to a friend?
Neutral: 100%7.7
3 assessments
  • 0% Strongly recommend (9-10)
  • 100% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
7.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
7.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
635
7.8
Average Doctor Score
2 doctors
3 assessments
8
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
8
Nursing staff [at Parkview Health] was not top notch or have the knowledge of Ivf procedures but were very kind...Since the nurses were not the most knowledgeable with Ivf, I had to question a couple things when they relayed the info/protocol to me. With having been thru Ivf before, I had an idea of what to expect with protocols, which helped when in this situation...I spent approx $20,000 out of pocket each time we tried ivf...Clinic staff was nice, just not as knowledgeable as I would prefer when working with Ivf patients. It was extremely difficult to rate the new nurses of Promedica, since I spent a few years seeing Dr. Cooper and having his wife, Louis, as my nurse who was AMAZING! So sweet and always there, for the good and bad times of the different stages of Ivf and all the procedures that led up to transfer. Would do anything to have Louis come back from retirement to be my nurse again.
+ Read more
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
No
Race
Native American
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
8
Describe your experience with Parkview Health.
Clinic staff was nice, just not as knowledgeable as I would prefer when working with Ivf patients. It was extremely difficult to rate the new nurses of Promedica, since I spent a few years seeing Dr. Cooper and having his wife, Louis, as my nurse who was AMAZING! So sweet and always there, for the good and bad times of the different stages of Ivf and all the procedures that led up to transfer. Would do anything to have Louis come back from retirement to be my nurse again.
During treatment, were you treated like a number or a human with Shelby Cooper at Parkview Health?
Dr. Cooper was always professional and treated me as a top notch patient....always!
Describe your experience with the nursing staff.
Nursing staff was not top notch or have the knowledge of Ivf procedures but were very kind
What specific things went wrong at Parkview Health?
  • Lost paperwork
How was your experience with Shelby Cooper at Parkview Health?
Such a kind hearted doctor. We even cried together when he performed by d and c for my unexpected miscarriage, which he came in on his day off. As a patient who has been trying to conceive for almost 10 years, Dr. Cooper has been so sweet and patient along the way. I would drive 1.5 hours, one way, to see him for each appt.
What's one piece of advice would you give a prospective patient of Shelby Cooper at Parkview Health?
He's a gem and comes highly recommended. The downfall, the nurses at Promedica are not the best as being trained for Ivf patients, but Dr. Cooper will take great care of you!
Describe the protocols Shelby Cooper used in your cycles at Parkview Health and their degree of success.
Since I have diminished ovarian reserve, I was on many vitamins, prematals and baby aspirin along with lots and lots of injections.
Describe the costs associated with your care under Shelby Cooper at Parkview Health.
I have great insurance through my employer (school district), however, with Ivf, all expenses were paid out of pocket. Between the baseline, workup, appts and transfer/retrieval, I spent approx $20,000 out of pocket each time we tried ivf
Describe Shelby Cooper's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Parkview Health.
As Dr. Cooper once said "would you rather have multiples or not be pregnant at all". That really hit me when trying to figure out how many embryos to transfer. So we transferred 2, sadly ended in m/c
9
Doctor
Shelby Cooper
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Parkview Health
La Grange
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Shelby Cooper at Parkview Health.

8
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Male Factor
8
Nursing staff [at Parkview Health] was always kind and compassionate during each visit. Offers were always made to make each visit comfortable as possible...It is nice to have a doctor offer these services in such a small town. He [Dr. Tantoco] is the only doctor that offers the services so if he is on vacation then a cycle has to be skipped. The staff are excellent and caring. All are very knowledgeable about the procedures and pharmacies that offer the medications for treatment on this area.
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor
8
Describe your experience with Parkview Health.
It is nice to have a doctor offer these services in such a small town. He is the only doctor that offers the services so if he is on vacation then a cycle has to be skipped. The staff are excellent and caring. All are very knowledgeable about the procedures and pharmacies that offer the medications for treatment on this area.
During treatment, were you treated like a number or a human with Almario Tantoco at Parkview Health?
He was very knowledgeable and explained the process. He also liked to talk with patients during procedures.
Describe your experience with the nursing staff.
Nursing staff was always kind and compassionate during each visit. Offers were always made to make each visit comfortable as possible.
How was your experience with Almario Tantoco at Parkview Health?
Very knowledgeable about the specialty and explained the process. The one thing I didn't like sometimes he was in and out very quickly. He was confident in his plan of treatment and making the treatments successful.
What's one piece of advice would you give a prospective patient of Almario Tantoco at Parkview Health?
He likes to make small talk at awkward moments which makes it slightly uncomfortable. He is very knowledgeable about the things he discusses and is always researching new things.
Describe the protocols Almario Tantoco used in your cycles at Parkview Health and their degree of success.
He used femara for 5 days and gonal f injections for 2 or 3 days depending on what the ovulation ultrasound showed. Then he would stimulate ovulation with an hcg injection and inseminate the next day or 2. The whole process was over 11 days
Describe the costs associated with your care under Almario Tantoco at Parkview Health.
My insurance didn't cover medications so that all come out of pocket. The femara pills were relatively affordable but the gonal f injections were $500 per round, and the hcg injections were expensive as well.
8
Doctor
Almario Tantoco
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Parkview Health
La Grange
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

7
Age
27
Treated
2018
Success with this Doc
?
Treatment
5 Fertility Medications
Diagnosis
Male Factor, PCOS
7
[Parkview Health is a] Small clinic in small town without too long of a wait for consult or follow up appointments. Was apprehensive about IVF retrieval and transfer being completed in another location, but found that this is common in smaller clinics/towns.... Nurse typically seemed disorganized and put in some prescriptions incorrectly that had to be caught by me as the patient and corrected.
+ Read more
Age
27
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 Fertility Medications
Diagnosis
Male Factor, PCOS
7
Describe your experience with Parkview Health.
Small clinic in small town without too long of a wait for consult or follow up appointments. Was apprehensive about IVF retrieval and transfer being completed in another location, but found that this is common in smaller clinics/towns.
During treatment, were you treated like a number or a human with Shelby Cooper at Parkview Health?
He remembered most details about my situation appointment to appointment however provided a lot of information in a hurried manner.
Describe your experience with the nursing staff.
Nurse typically seemed disorganized and put in some prescriptions incorrectly that had to be caught by me as the patient and corrected.
What specific things went wrong at Parkview Health?
  • Failed to call with results
How was your experience with Shelby Cooper at Parkview Health?
Dr. Cooper was obviously very knowledgeable and passionate about his field. He was understanding of concerns and empathetic of financial concerns. He gave information in a high level manner that was sometimes hard to comprehend
What's one piece of advice would you give a prospective patient of Shelby Cooper at Parkview Health?
If you are looking for a very small clinic and consistent team this is a good choice. Ask questions and stay informed.
Describe the protocols Shelby Cooper used in your cycles at Parkview Health and their degree of success.
Initiated IUI cycle with monitoring and medication including clomid and HCG trigger followed by progesterone suppositories. Rationale was due to PCOS and no conception after 4 unmonitored clomid cycle with timed intercourse. However cycle was cancelled due to unforeseen medical circumstances and told IVF/ICSI became only option.
Describe the costs associated with your care under Shelby Cooper at Parkview Health.
Blood work and initial consultations were about $5000 before insurance and 1600 after. Unsure what IUI cycle would cost as cycle was cancelled before completion
6
Doctor
Shelby Cooper
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Parkview Health
La Grange
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Shelby Cooper at Parkview Health.

Verified

This patient has provided documentation of treatment at this clinic.