Rated 8.5
Strongly recommend: 49%Neutral: 51%8.5
49% strongly recommend
2 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.9
8.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
4.5
4.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

Houston
1801 Binz Street, Suite 500
Houston, TX 77004
(713) 522-3333

1 patient review filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Unknown Success
NPS
8
NPS
7
Age 27 - 28
4 IUI
Endometriosis
PCOS
European
Income $100K - $199K
Teacher
1st of 2 Docs
1 IVF With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. Balat doesn't show a lot of emotion when talking with his patients. He isn't very warm and fuzzy, but he is very knowledgeable. He was supportive of our desire to have children, and knew exactly what we needed to try in regards to our situation.... We started with clomid and HCG shot for an IUI cycle. We did this regimen twice. We then tried Lupron injections, along with FSH shots for an IUI cycle. Decided to do laparoscopy to remove stage 4 endometriosis. After the cycle, we tried FSH shots for an IUI cycle. All of these resulted in negative pregnancy tests.
The clinic [Plaza OB/GYN] is in somewhat of an outdated building, and the wait time was always VERY long. I came to expect my appointments taking at least two hours because I would often have to wait an hour before being taken back, and then waiting another thirty minutes before I was seen in my room... Mostly manageable. The office was good at billing things for care of my endometriosis disease, instead of billing it as infertility procedures.
How was your experience with Isam Balat at Plaza OB/GYN?
Dr. Balat doesn't show a lot of emotion when talking with his patients. He isn't very warm and fuzzy, but he is very knowledgeable. He was supportive of our desire to have children, and knew exactly what we needed to try in regards to our situation.
What's one piece of advice would you give a prospective patient of Isam Balat at Plaza OB/GYN?
Don't be put off by his blunt words. He is a very good doctor who knows what he is doing.
During treatment, were you treated like a number or a human with Isam Balat at Plaza OB/GYN?
Dr. Balat wasn't very warm or fuzzy himself, but his PA he had there was wonderful. She always treated me like I was a human and had a sincere interest in my life.
Describe the protocols Isam Balat used in your cycles at Plaza OB/GYN and their degree of success.
We started with clomid and HCG shot for an IUI cycle. We did this regimen twice. We then tried Lupron injections, along with FSH shots for an IUI cycle. Decided to do laparoscopy to remove stage 4 endometriosis. After the cycle, we tried FSH shots for an IUI cycle. All of these resulted in negative pregnancy tests.
Describe your experience with your nurse at Plaza OB/GYN. (Assigned nurse: Emily Ence)
She was very concerned with my well-being. She knew details and events about my life and made sure to ask about them to show compassion.
Describe your experience with Plaza OB/GYN.
The clinic is in somewhat of an outdated building, and the wait time was always VERY long. I came to expect my appointments taking at least two hours because I would often have to wait an hour before being taken back, and then waiting another thirty minutes before I was seen in my room.
Describe the costs associated with your care under Isam Balat at Plaza OB/GYN.
Mostly manageable. The office was good at billing things for care of my endometriosis disease, instead of billing it as infertility procedures.
What specific things went wrong at Plaza OB/GYN?
  • Failed to call with results
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Plaza OB/GYN.
There were pretty minor problems from a lack of communication. They were all fixed by a simple phone call... but annoying all the same that it had to be that way.
8
Doctor
Isam Balat
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Plaza OB/GYN
Houston
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5