Poma Fertility

2 doctors work here

Rated 8.4
Strongly recommend: 71%Neutral: 13%Don't recommend: 16%8.4
71% strongly recommend
38 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.6
8.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.5
8.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.1
7.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
573
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Kirkland
12039 NE 128th St.
Kirkland, WA 98034
425.822.7662

38 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 39
7 IUI
Donor Sperm
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Beasley kept thinking about ways my partner and I could make IVF work for our situation. He called us after work while driving home to discuss options. It feels very clear that he sees us as individuals and sees our different aspects of the fertility process. He is also super queer friendly and doesn't seem put off by how different our process is than his other patients.
Very positive and supportive place [Poma Fertility]. ... They always remember us and everyone there has a great sense of humor about the work. The communication system is sometimes a little clunky, with multiple different people sometimes responding to emails, but that's my only complaint. ... She [nurse] loves working with LGBTQ couples and is able to talk you through the process without batting a eye. She has a ton of experience and is excited about reciprocal IVF.
How was your experience with Ronald Beesley at Poma Fertility?
Dr. Beasley feels like a wonderful, wacky fertility genius. He explained so many options for us. For some people, this may be too much information--he's so knowledgable, you can see the wheels spinning when he's explaining things. For us, this showed he was really holding us in his thoughts through the process.
What's one piece of advice would you give a prospective patient of Ronald Beesley at Poma Fertility?
Dr. Beasley will be straightforward and honest about the options, but he will also let you explore them on all on your own. He is probably best for a patient who knows something about the IVF process before walking in the door.
During treatment, were you treated like a number or a human with Ronald Beesley at Poma Fertility?
Dr. Beasley kept thinking about ways my partner and I could make IVF work for our situation. He called us after work while driving home to discuss options. It feels very clear that he sees us as individuals and sees our different aspects of the fertility process. He is also super queer friendly and doesn't seem put off by how different our process is than his other patients.
Describe the protocols Ronald Beesley used in your cycles at Poma Fertility and their degree of success.
We are doing reciprocal IVF with Dr. Beasley. We have not yet begun our process. So far, we can done Ovarian Reserve Testing.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Linda Alexander)
She loves working with LGBTQ couples and is able to talk you through the process without batting a eye. She has a ton of experience and is excited about reciprocal IVF.
Describe your experience with Poma Fertility.
Very positive and supportive place. Every time I go someone is coming in to share success stories or give presents to the staff. They always remember us and everyone there has a great sense of humor about the work. The communication system is sometimes a little clunky, with multiple different people sometimes responding to emails, but that's my only complaint.
Describe the costs associated with your care under Ronald Beesley at Poma Fertility.
We haven't been billed yet. They work hard to make sure insurance is looking at all the claims before billing.
Describe Ronald Beesley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
He is strongly on the side of single transfer, unless there are a few quality embryos to work with.
10
Doctor
Ronald Beesley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
8
9
Age 39
IUI
1 IVF
Unexplained
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Successful
[Dr. Michael Opsahl] was sometimes quite busy but when I had questions he made sure to answer them thoroughly in a way I understood...He is experienced and intelligent in what he does. He would give us upfront and honest info and advice which I appreciated but he always let us decide. I didnt feel any pressure to do it their way if I didnt want to. He was very encouraging...We did PGS testing on all the embryos except the first. We did a fresh transfer with the first bc they said they can usually tell which one is best. Unfortunately that one didn't take but we got 1 pgs normal of the 6 others we sent for testing. That one took and I am now 32 weeks pregnant 😊
We did PGS testing on all the embryos except the first [at Poma Fertility]. We did a fresh transfer with the first bc they said they can usually tell which one is best. Unfortunately that one didn't take but we got 1 pgs normal of the 6 others we sent for testing...There were times when things weren't communicated well [by nurses] but for the most part it they did pretty well...We did pomacare which ensured we take home a baby. 11,000 ivf/ 2500 PGS/ 600 anesthesia, meds not included. If we needed another egg retrieval it would cost 5000 but luckily we didn't.
How was your experience with Michael Opsahl at Poma Fertility?
He is experienced and intelligent in what he does. He would give us upfront and honest info and advice which I appreciated but he always let us decide. I didnt feel any pressure to do it their way if I didnt want to. He was very encouraging.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
He is honest about your chances and what to expect. I appreciated this. Sometimes a little rushed.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
The Dr was sometimes quite busy but when I had questions he made sure to answer them thoroughly in a way I understood.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
I cannot exactly remember the meds we used but it seemed pretty standard. We did PGS testing on all the embryos except the first. We did a fresh transfer with the first bc they said they can usually tell which one is best. Unfortunately that one didn't take but we got 1 pgs normal of the 6 others we sent for testing. That one took and I am now 32 weeks pregnant 😊
Describe your experience with the nursing staff at Poma Fertility.
There were times when things weren't communicated well but for the most part it they did pretty well.
Describe your experience with Poma Fertility.
They were honest about our chances and always answered our questions the best they could. They were definitely busy and rushed at times but always friendly and compassionate. I liked that they were upfront about costs.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
We did pomacare which ensured we take home a baby. 11,000 ivf/ 2500 PGS/ 600 anesthesia, meds not included. If we needed another egg retrieval it would cost 5000 but luckily we didn't. If it didn't work they would refund us 50% of the ivf cost.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
With our fresh cycle they preferred to do a single embryo transfer bc research shows there is a lot less complications with a Singleton. However they were open to doing 2 if we really wanted. We only had 1 pgs normal after that to transfer.
What specific things went wrong at Poma Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Poma Fertility.
I live in Portland and had many tests done at my own hospital so I didnt have to drive 3 hours. Once they scheduled a test I thought was covered by pomacare, it turns out it wasn't and would cost $700 but I could get it free at my hospital. So I drove all the way there for nothing and the timeline had to be changed so I could schedule the procedure at my own hospital.
8
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
9
9
Age 31 - 32
3 IUI
IVF
Donor Sperm
Other
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Opsahl takes the time to answer questions thoroughly and thoughtfully both in person and via the portal. He takes the time to understand where your head is at when making important decisions regarding your care and makes sure you are making the best choice for yourself and that you have all the information you need to do so. ... Since I have PCOS, I was prescribed a lower dose of Gonal-F to start off with, and we are hoping I will respond well to that. Also, since I have a higher than average BMI (but still within their guidelines) all of my medications are going to be intramuscular rather than SubQ.
POMA is a very well oiled machine. They are compassionate, thoughtful, and make this process easier by being supportive. They are also super efficient with your time and make multiple appointments in the same slot for you (office visit, blood draw, ultrasound, financial, etc). ... Our care coordinator is very prompt with replies in the portal and if she is not there, someone always responds and addresses what I need right away.
How was your experience with Michael Opsahl at Poma Fertility?
We are still in the pre-IVF stages with POMA, but it has been positive so far. He takes the time to really sit there with you and explain and make sure he understands. This type of care is something you can really only get at a smaller clinic like POMA.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
I would do your intake appointment with Dr. Opsahl rather than the PA there. She was wonderful, but I wish we had waited a few more weeks to meet with him initially.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Dr Opsahl takes the time to answer questions thoroughly and thoughtfully both in person and via the portal. He takes the time to understand where your head is at when making important decisions regarding your care and makes sure you are making the best choice for yourself and that you have all the information you need to do so.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
Since I have PCOS, I was prescribed a lower dose of Gonal-F to start off with, and we are hoping I will respond well to that. Also, since I have a higher than average BMI (but still within their guidelines) all of my medications are going to be intramuscular rather than SubQ. I asked if that was the reason and they nicely explained that they see better absorption that way, which was good enough for me!
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Amy)
The nursing staff at POMA is always so kind and great to work with, even at the break of dawn. Our care coordinator is very prompt with replies in the portal and if she is not there, someone always responds and addresses what I need right away.
Describe your experience with Poma Fertility.
POMA is a very well oiled machine. They are compassionate, thoughtful, and make this process easier by being supportive. They are also super efficient with your time and make multiple appointments in the same slot for you (office visit, blood draw, ultrasound, financial, etc).
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Around $18,000 (This is an estimate. Pre-IVF testing, IVF medications, Egg Retrieval, PGT-A testing, Anesthesia...etc. Subsequent frozen transfers are $3000+ more.)
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
I don't believe they consider multiple embryo transfer unless you are 35+ and/or have a history of recurrent pregnancy loss. I agree with and support this.
9
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unknown Success
9
9
Age 28 - 31
4 IUI
Unexplained
Other
Income $50K - $99K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I ask a lot of questions each time I am in there. For example, I wanted him to go into detail the reality of multiple IUI cycles. Dr. Opsahl took the time to show me examples and scenarios similar to mine and how things were adjusted to make a difference in body response for each cycle. I have never had a bad experience with him.... Dr. Opsahl didn't like the results of the regimen my old fertility doc had me on for multiple IUI cycles so the IUI cycle I did with
POMA really listened to my concerns, spent a lot of time explaining things to me, and gave me realistic expectations.... This clinic is in a convenient location, parking is easy, staff is very friendly, and the wait time for an appointment isn't months out like other clinics. Their waiting room is usually full of other patients waiting for their treatments but the front desk ladies are always respectful!
How was your experience with Michael Opsahl at Poma Fertility?
I ask a lot of questions each time I am in there. For example, I wanted him to go into detail the reality of multiple IUI cycles. Dr. Opsahl took the time to show me examples and scenarios similar to mine and how things were adjusted to make a difference in body response for each cycle. I have never had a bad experience with him.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Write down your questions and take notes during the appointment.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
POMA really listened to my concerns, spent a lot of time explaining things to me, and gave me realistic expectations. I have never felt rushed to be out of there before their next appointment.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
Dr. Opsahl didn't like the results of the regimen my old fertility doc had me on for multiple IUI cycles so the IUI cycle I did with Dr. Opsahl bumped my Letrozole from 5mg to 7.5mg and my numbers were the best ones yet!
Describe your experience with the nursing staff at Poma Fertility.
Sometimes the wait time for the nurses can be longer than expected but overall they are very kind and polite and educated!
Describe your experience with Poma Fertility.
This clinic is in a convenient location, parking is easy, staff is very friendly, and the wait time for an appointment isn't months out like other clinics. Their waiting room is usually full of other patients waiting for their treatments but the front desk ladies are always respectful! Last time I was there they helped a lost elderly lady with a language barrier get to her appointment with a different doctor in the same building but on a different floor. One of the gals took the time to walk her their herself. The customer service is amazing!
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
My insurance now covers nothing. My last IUI had some coverage so I think total out of pocket for that was around $600 plus medication, $1,000 total. We just started treatments again in 2018 and I did 3 round of Letrozole ($30 total) with no other interventions. My baseline testing was around $1,100 because insurance paid nothing. To do an IUI treatment it will cost around $1,300 total this time around. POMA offers several options for IVF. One round is $11,000 before medication. They do offer multi cycle discounted rates.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Dr. Opsahl's goals are to start with one. I agree with that approach.
9
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 31 - 32
2 IVF
Tubal Blockage
Uterine Fibroids
East Asian
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Opsahl takes the time to explain everything in simple terms. He greets and takes the time to say hello every time even if he isn't the one that you are going to see today. He has a calm demeanor which takes the stress out of everything. When I concerns, he addressed them immediately and had a plan.... The egg retrieval meds were very well throughout since this was my second retrieval. Unlike the prior clinic I went in weekly, for follicle ultrasound. They kept close eye on my growth and adjusted meds as needed. I had 23eggs retrieved, prior to this at the other clinic I only had 5. I've had 2 failed FET cycles and now we are prepping for an ERA under anesthesia as the regular ERA didn't work. He takes everything one step at at time, but has been explaining everything every step of the way.
I get hugs and greeted with love and compassion every time I see the nursing staff [at POMA Fertility]. They are cheering us on, even during the bad days they remind me not to give up. They have laughed, and cried with me through the entire process. They answer portal messages promptly, or they get a hold of Dr. Opsahl and get back to me immediately. Never have I had to reach out to them twice with a question. They are so quick.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl takes the time to explain everything in simple terms. He greets and takes the time to say hello every time even if he isn't the one that you are going to see today. He has a calm demeanor which takes the stress out of everything. When I concerns, he addressed them immediately and had a plan.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Put your trust in him, he knows what he is doing. He will guide you through each step. Things may get confusing along the way. Don't hesitate to ask questions, even when he is busy. He always gets back to you in a timely manner.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
There was compassion and empathy. When things failed, he comforted me and told me we will get to the bottom of things and figure it out. He never let me give up.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
The egg retrieval meds were very well throughout since this was my second retrieval. Unlike the prior clinic I went in weekly, for follicle ultrasound. They kept close eye on my growth and adjusted meds as needed. I had 23eggs retrieved, prior to this at the other clinic I only had 5. I've had 2 failed FET cycles and now we are prepping for an ERA under anesthesia as the regular ERA didn't work. He takes everything one step at at time, but has been explaining everything every step of the way.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Gennifer)
I get hugs and greeted with love and compassion every time I see the nursing staff. They are cheering us on, even during the bad days they remind me not to give up. They have laughed, and cried with me through the entire process. They answer portal messages promptly, or they get a hold of Dr. Opsahl and get back to me immediately. Never have I had to reach out to them twice with a question. They are so quick.
Describe your experience with Poma Fertility.
I do like that they communicate through portal messages. It is nice to have the chance to re read instructions, rather than trying to remember a phone call conversation. I can't think of any weakness, they do great in all areas.
Describe your experience with your monitoring appointments at Poma Fertility.
I had to tell the nurses only once that the earliest appointment is always best for me because of work. They have always scheduled me right when they open for monitoring appointments. I have never had to reschedule the time because they remembered what works best for me.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
I think with everything including meds, monitoring,etc we have paid about 20k.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Dr. Opsahl recommends I only transfer 1 embryo at at time due to the risk of multiple pregnancies.
10
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2019, Successful
8
9
Age 32 - 34
4 IUI
1 IVF
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
Neutral
Strongly Recommends
Successful
He [Dr. Opsahl] was optimistic and positive and easy going. He seemed skilled at what he does and very thoughtful about choosing different protocols/procedures. I felt that he tailored his approach to what he thought would work best for me (IVF vs. ICSI for fertilization). He listened to our desires for a single embryo transfer and was supportive and didn't push us to transfer the additional fair embryo in addition to the good quality one.
Because there are multiple nurses [at Poma Fertility], you don't often talk to the same person and it was stressful trying to get follow-up questions answered. That said, the nursing staff was always supportive and helpful and we always got the information we needed eventually...We paid approximately $20,000 for IVF with Poma Care (qualifying for 70% back if we did not get a take home baby at the end of treatment)...The clinic seems to try to keep costs down as much as possible and to tailor treatment to the patient. I appreciated that it did not feel like a one-size fits all treatment approach. We also appreciate the Poma Care plan in whi
How was your experience with Michael Opsahl at Poma Fertility?
We started out seeing the nurse practitioner at Poma for initial consultations and began working with Dr. Opsahl further along during treatment. He was warm, knowledgable, and easy to work with. He was optimistic and positive and easy going. He seemed skilled at what he does and very thoughtful about choosing different protocols/procedures. I felt that he tailored his approach to what he thought would work best for me (IVF vs. ICSI for fertilization). He listened to our desires for a single embryo transfer and was supportive and didn't push us to transfer the additional fair embryo in addition to the good quality one. I felt like he was looking out for our best interests and what we wanted. He seemed a little uncertain how to acknowledge my emotions when most of our embryos arrested and died unexpectedly between day 3 and day 5 (from 12 embryos to 1-2 embryos).
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Share your concerns and ask for what you want - he will listen and be supportive.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Dr. Opsahl was overall warm and understanding. His clinic is small and it made me feel good when the front desk and nursing staff recognized me.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
Dr. Opsahl had me take birth control pills for 1-2 weeks at the beginning of the cycle. Then I used Follistim, Cetrotide and Menopur with regular monitoring of my hormone levels every other day and then eventually daily. He had me trigger with an HCG trigger shot. He recommended regular IVF fertilization (rather than ICSI) with a belief that nature picks better sperm than humans can given my partner's adequate sperm count and effective acrosome reaction test. We retrieved 21 eggs (20 of which were mature), 13 of the eggs fertilized, we had 12 day-3 embryos (8 high quality), and 1 good quality day-5 embyro and 1 fair-poor quality day-5 embryo, and zero embryos that could be frozen. The one good quality embyro was transferred and led to a healthy pregnancy, live birth, and "take home" baby born at term on the due date.
Describe your experience with the nursing staff at Poma Fertility.
When you can get in touch with the nursing staff, they are excellent. However, it is difficult to get in touch with the nursing staff either through calling the nurse line or through the online portal system. Because there are multiple nurses, you don't often talk to the same person and it was stressful trying to get follow-up questions answered. That said, the nursing staff was always supportive and helpful and we always got the information we needed eventually. The physician assistant Megan Palazzola was rather cold and unhelpful. We had our initial consultations with her rather than Dr. Opsahl and she was not very warm or compassionate or understanding of our emotions regarding starting IVF treatment. She ended up getting pregnant herself during my treatment there which she never discussed even when it was obvious she was expecting. I would have appreciated some acknowledgment of the awkwardness of the situation and an explanation of how it would impact my treatment.
Describe your experience with Poma Fertility.
The clinic is a smaller operation than many fertility clinics in the area. When we first attended there was only one doctor and they have recently added a second one. Both doctors are male, which was a little off-putting to me, but I was pleasantly surprised by how warm and compassionate they both are and how much I have appreciated working with them. The clinic seems to try to keep costs down as much as possible and to tailor treatment to the patient. I appreciated that it did not feel like a one-size fits all treatment approach. We also appreciate the Poma Care plan in which you can qualify for money back (the exact percentage depending on your age/health/stats) if you don't get a take home baby at the end of treatment. We could have saved money by not using Poma Care, but we appreciated the peace of mind it provided after we transferred the only viable embryo from our retrieval. We feel happy that, by "overpaying" with Poma Care, some of our money was refunded to another couple who was not successful like we were. We definitely plan on going back to the clinic to complete our family and plan to use Poma Care again for the same peace of mind. Parking is easy and free which is a bonus. It can be a little challenging and stressful to get in touch with the nurses in time for any adjustments to medications, but after being persistent, we always got the information we needed in time, but sometimes it was down to the wire. It is helpful to be really proactive about asking what you need to do in advance because otherwise it is stressful and last minute.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
We paid approximately $20,000 for IVF with Poma Care (qualifying for 70% back if we did not get a take home baby at the end of treatment), approximately $4,000 for medications, and $600 for the anesthesiologist, in addition to some initial testing and consultation costs.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Dr. Opsahl was supportive of our desire for an eSET. He offered to transfer the other poor-fair quality day-5 embryo as well, but we declined. He did not have a strong opinion nor did he push us in either direction.
8
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unsuccessful
6
6
Age 36
2 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
Ashkenazi Jewish
Income $200K - $499K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Opsahl] provided treatment for our 1st and 2nd IVF cycles, I have since moved to new clinic for treatment...very kind and supportive, but we decided to move clinics because we were not 100% confident in the treatment decisions...we were excited that we had made one fertilized egg which was frozen at a 2PN stage. The recommendation was to complete a few more IVF cycles, batch more eggs and then grow and genetically test all of them at the same time. I later learned that freezing at the 2PN stage is somewhat unusual and was more for cost savings associated with batching eggs. Moving on to the 2nd IVF cycle, we never had a formal review with our doctors to discuss how the cycle went and if they would recommend modify our treatment plan. Instead, we hastily discussed if we would change the medication dosages at the end of our Day 3 suppression check appointment. The team even asked my opinion if I wanted to lower the hormone dosages. I appreciated that they wanted to consider my input but I'm not a RE expert so I thought it was a little odd. In the end they lowered my Gonal F dosage and the 2nd cycle ended unsuccessfully with no fertilized eggs.
Dr. Opsahl and Dr. Beasley provided treatment for our 1st and 2nd IVF cycles, I have since moved to new clinic for treatment. Overall, the doctors and nurses at POMA are very kind and supportive, but we decided to move clinics because we were not 100% confident in the treatment decisions...I would encourage patients of POMA to be their own advocates. If you don't feel like you are getting enough information reach out and the team is good at responding...Laura was a great IVF coordinator very compassionate and organized. Really appreciate all her help.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl and Dr. Beasley provided treatment for our 1st and 2nd IVF cycles, I have since moved to new clinic for treatment. Overall, the doctors and nurses at POMA are very kind and supportive, but we decided to move clinics because we were not 100% confident in the treatment decisions. After our first IVF cycle at POMA we were excited that we had made one fertilized egg which was frozen at a 2PN stage. The recommendation was to complete a few more IVF cycles, batch more eggs and then grow and genetically test all of them at the same time. I later learned that freezing at the 2PN stage is somewhat unusual and was more for cost savings associated with batching eggs. Moving on to the 2nd IVF cycle, we never had a formal review with our doctors to discuss how the cycle went and if they would recommend modify our treatment plan. Instead, we hastily discussed if we would change the medication dosages at the end of our Day 3 suppression check appointment. The team even asked my opinion if I wanted to lower the hormone dosages. I appreciated that they wanted to consider my input but I'm not a RE expert so I thought it was a little odd. In the end they lowered my Gonal F dosage and the 2nd cycle ended unsuccessfully with no fertilized eggs.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
I would encourage patients of POMA to be their own advocates. If you don't feel like you are getting enough information reach out and the team is good at responding. If you are confident in the treatment you're getting, consider a second IVF opinion, that was really helpful for us.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
I was treated by both Dr. Opsahl and Dr. Beasley, both of whom were very polite and friendly. POMA is a very busy clinic so I often felt rushed when we had meetings with the doctors and nurses. I also didn't realize we were supposed to have a cycle review after each IVF cycle. We didn't have one after the first cycle but we did after the second and in hindsight that review meeting made big difference in how we felt about the treatment.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
Cycle 1 (8 days of stimulation): Lead in with birth control. Day 5 started Menopur 150IU, Omnitrope 0.5ml, and Gonal F 300IU. Result: 4 eggs retrieved, 2 mature, 1 fertilized. Cycle 2 (7 days of stimulation). Lead in with birth control. Day 5 started Menopur 150IU, Omnitrope 0.5ml, and Gonal F 225IU. Result: 2 eggs retrieved, 0 mature, 0 fertilized. Update: I moved clinics and switched protocols for diminished ovarian reserve. Cycle 3 (12 days stimulation). Lead in with 2mg estrogen 2x daily. Day 3 started with Clomid 100mg, Gonal F 450IU, mini-HCG 20 units. Result: 10 eggs retrieved, 4 mature, 2 fertilized, 2 blastocysts.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Laura)
Laura was a great IVF coordinator very compassionate and organized. Really appreciate all her help.
Describe your experience with Poma Fertility.
The staff are genuinely compassionate and want all patients to be successful which is a strength of POMA. The operating room and laboratory is very professional with lots of identification checks. Weakness are (1) POMA is a very busy clinic and so you often feel rushed in your meetings and (2) egg retrieval waiting area felt like an emergency room with the individual bays separated by sheets. This isn't a big issue, I just had the odd experience of overhearing the doctors celebrate with other patients about all the eggs they just retrieved. I knew going into my own retrievals that I would only get a few eggs so it was painful to hear these conversations. I'm embarrassed to admit that I was actually in tears as I waited for my last retrieval at POMA after overhearing the previous patient's success. This was one of the contributing reasons we decided to move clinics.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
IVF including meds and ICSI $25,000
6
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
10
10
Age 36
8 IUI
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The dr [Michael Opasahl] made sure that we understood every topic that was discussed. He seemed well experienced, educated and as if he genuinely cared about our experience and outcome. He explained potential risks and what to expect.... The doctor did not rush us during our consultation. He was thorough, asked many questions about our situation.... This was a consultation only.
[POMA Fertility is] Welcoming, clean, friendly and organized. We didn’t notice any weaknesses. Parking is easy to find and free. Everyone that we spoke to was helpful and kind. Other patients in the waiting room also seemed to be pleased.... I believe IVF is around $25,000, that includes everything and gives you a guarantee. If IVF does not result in a live birth, you get to do your next round at a discounted cost
How was your experience with Michael Opsahl at Poma Fertility?
The dr made sure that we understood every topic that was discussed. He seemed well experienced, educated and as if he genuinely cared about our experience and outcome. He explained potential risks and what to expect.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
No advice needed, you are in good hands.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
The doctor did not rush us during our consultation. He was thorough, asked many questions about our situation.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
This was a consultation only.
Describe your experience with Poma Fertility.
Welcoming, clean, friendly and organized. We didn’t notice any weaknesses. Parking is easy to find and free. Everyone that we spoke to was helpful and kind. Other patients in the waiting room also seemed to be pleased.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
I believe IVF is around $25,000, that includes everything and gives you a guarantee. If IVF does not result in a live birth, you get to do your next round at a discounted cost
10
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2019, Successful
10
10
Age 33 - 39
2 Egg Freezing
Donor Sperm
Ashkenazi Jewish
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I had a lot of medical anxiety as i lost my right ovary to a torsion 9 years before I froze my eggs...I traveled from California to get treatment [with Dr. Opsahl] and would do it again and I next month for my embryo transfer...genuinely cares and is there for you throughout the whole process...I took fertility meds for stimulation to go through egg retrieval, 5 years later i started on meds to prepare my uterus for embryo transfer...
Constant email communication, [nurses at POMA Fertility] picked up my phone calls and called me back...You are not a number you are a person they care about you and how you do throughout the whole process they are there with you the whole way i traveled from NY and CA to get treatment that says it all.. i wouldn’t have it any other way. I didn’t want to be just a number...The staff was warm and very supportive. This clinic is incredible.
How was your experience with Michael Opsahl at Poma Fertility?
Everyone was incredible. I had a lot of medical anxiety as i lost my right ovary to a torsion 9 years before I froze my eggs. They were fabulous. I traveled from California to get treatment and would do it again and I next month for my embryo transfer.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Be ready for a dr that genuinely cares and is there for you throughout the whole process.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
I felt Dr Opsahl really took interest in me as a person and not just a number. The staff was warm and very supportive. This clinic is incredible.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
I took fertility meds for stimulation to go through egg retrieval, 5 years later i started on meds to prepare my uterus for embryo transfer.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Linda )
Constant email communication, picked up my phone calls and called me back.
Describe your experience with Poma Fertility.
You are not a number you are a person they care about you and how you do throughout the whole process they are there with you the whole way i traveled from NY and CA to get treatment that says it all.. i wouldn’t have it any other way. I didn’t want to be just a number
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Very affordable
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
I trust this clinics decision on what is best.
10
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Unsuccessful
10
10
Age 31 - 35
6 IUI
3 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
East Asian
South Asian
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Opsahl is compassionate and kind. He makes sure he's present for almost all your ultrasounds and definitely for all your procedures. As the clinic got busier, we did notice that he'd be in and out of the room faster, answers got shorter and I felt like I was bothering him if I had to ask questions...Dr. Opsahl can be very blunt or forward with your diagnosis and treatment suggestions but he wants you to succeed in your goal.
[Poma Fertility] Strengths - Organized overall. I like the organization and communication with financial. They answer any and every question you may have because it's all very confusing. You can even set up appointments with financial and then e-mail as well... Weakness: Communications needs to be a little bit better. Describing what each med is for, why you're taking something and why certain meds need to be taken could be expressed more. I felt like I always had to ask why I had to take something or what it's for. I
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is compassionate and kind. He makes sure he's present for almost all your ultrasounds and definitely for all your procedures. As the clinic got busier, we did notice that he'd be in and out of the room faster, answers got shorter and I felt like I was bothering him if I had to ask questions. They hired an ARNP to help out but since I've been with the clinic for so long, I felt so comfortable working with Dr. Opsahl the most in every step of cycles.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Dr. Opsahl can be very blunt or forward with your diagnosis and treatment suggestions but he wants you to succeed in your goal. If you truly feel a certain way about treatment or your plan, make sure you discuss all options with him. Don't be afraid to be your own advocate as well.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
I've been going to Poma, pretty much since they opened. The nurses at Poma are so caring and really take the time to make you feeling comfortable and ask all the questions you need. Dr. Opsahl is a nice and caring physician but as the clinic got busier, I felt like it was harder for me to see him and ask questions.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
It's really hard to remember each cycle's protocol. My follicles did not want to respond to meds each time so Dr. Opsahl would max my dosages to get the most we can out of them. One of my best cycles was when we used growth hormone as Dr. Opsahl had done some research that it helps with egg quality. After the first cycle fail, Dr. Opsahl suggested me use donor eggs but my husband and I were not ready yet to go that route. He respected and worked out on our decision to still try with my own eggs. After 2 fails, we are now ready to start the donor route.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Kirsten for IVF and now Shanita for donor IVF)
Working with Kirsten was the best. She's so organized and remembers me every cycle. She's also very detailed where I don't have to ask too many questions but when I did ask, she never gave me short answers and didn't make me feel like I was bothersome. Working with Shanita was difficult at first. It was hard to get a full understanding what happens during donor cycles, she was out of the office a lot and would forget to answer my questions where I'd have to ask multiple times. I've expressed my concerns to her and communication is now a lot better. There are other nurses at Poma who have been there throughout our journey, Jessi, Edden, Jessica, Jennifer, to name a few. They always remember you when you come in and are so caring.
Describe your experience with Poma Fertility.
Strengths - Organized overall. I like the organization and communication with financial. They answer any and every question you may have because it's all very confusing. You can even set up appointments with financial and then e-mail as well. The front desk remembers you when you walk in. The lab is very organized and they synchorinize your bloodwork with your ultrasound appointments well. Overall the clinic is great and a huge reason why we never wanted to switch anywhere else. Weakness: Communications needs to be a little bit better. Describing what each med is for, why you're taking something and why certain meds need to be taken could be expressed more. I felt like I always had to ask why I had to take something or what it's for. I'd hope that Dr. Opsahl could stop accepting patients if they feel that they are juggling too many in one cycle. I can tell during some of my appointments that they are rushing. It's not horrible but I've definitely noticed a difference in the years.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Poma is considered one of the more affordable clinics in the area. On top of their lower cost, they also offer a discount when using cash for IVF. Our insurance does not cover any of it so it's all very expensive anyways but we feel we get the best deal with Poma.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
He knew the quality of the embryos I was producing so transfering more than one was usually the option we took.
10
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
9
Age 30 - 31
2 IUI
Recurrent Pregnancy Loss
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Opsahl helped educate me and helped me understand what I was going through. Now that I fall into Recurrent Pregnancy Loss, he has done absolutely all the testing he could possibly do to give us an explaination....After an array of testing had been completed ranging from testing tissues from both of my previous miscarriages to auto immune, karyotype, mthfr, and blood clotting disorders, we finally got to a point where we could start trying again.
I did not necessarily want to be treated at a clinic where I would be passed around from doctor to doctor, depending on who was working that day. This is one of my bigger reasons why I chose Poma. However, the reality is that this can be a challenge as well because he [Dr. Opsahl] is only one person and needs to oversee all his patient's care. He does have a physicians assistant whom I've seen and think very highly of as well.
How was your experience with Michael Opsahl at Poma Fertility?
My husband and I went for a consult with Dr. Opsahl when it had been almost a year after the miscarriage of our first pregnancy. I had expressed my concerns even thought my situation didn't fall into a typical type of patient that fertility doctors would start seeing. He was very informative and reassuring that he could help speed up the process to conceive with less aggressive treatment. He did not pressure us with IVF right away. Unbeknownst to us, we were actually pregnant during that consult but it was too early to know. Although it was a spontaneous pregnancy, Dr. Opsahl continued to monitor the pregnancy closely due to my history with miscarriage. Unfortunately, it did not work out and ended in a miscarriage again. He had recommended a d&c so that we could do testing on the tissue and recommended I go back to my OB and consult the surgery due to his tight schedule for the upcoming week. I expressed how I did not want to see my previous OB again and was in the process of switching. He went above and beyond, and somehow got me into his schedule a couple days out. The care that I received at Poma was far surpassed my first experience with a d&c from my previous OB. Even afterward, they monitored me to make sure I would get back to "normal" for 8 weeks post op. I was left in the dark with my first miscarriage with the OB and had no idea what was happening to my body. Dr. Opsahl helped educate me and helped me understand what I was going through. Now that I fall into Recurrent Pregnancy Loss, he has done absolutely all the testing he could possibly do to give us an explaination. Although we have not found the answer, we know we are in good hands with Dr.Opsahl.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
I would give the advice of being your own advocate to any patient, not just ones who I would recommend see Dr. Opsahl. I've been in that type of situation where you just need to be firm about what you're feeling and your concerns. It shouldn't be shrugged off or ignored. Don't just take 100% , your doctors word for it. Express your concerns and why you feel a certain way about a certain thing. Communicate.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
In my previous OB/GYN care, I've felt like I was just a number. Countless times waiting in the lobby past my appointment time and not recieving the compassion that I so deserved in my experience with miscarriage. When I was researching the different fertility clinics in my area, I chose Poma Fertility due to many factors, but mainly because Dr. Opsahl was going to be the sole person to take charge of my care. There were not dozens of doctors that I would be passed around to. I've heard that at some other clinics, you would hardly even see the doctor and would mainly be seen by the nurses. My expectations were more than exceeded with my experience so far at Poma Fertility. They're warm and welcoming and know you by your name. You're taken back on time and Dr. Opsahl and his team have shown me so much compassion for my situation and my losses. I truely feel like they care for me and I'm not just a number that they make money off of. I'm certain that this is how all his patients would feel.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
After an array of testing had been completed ranging from testing tissues from both of my previous miscarriages to auto immune, karyotype, mthfr, and blood clotting disorders, we finally got to a point where we could start trying again. Dr. Opsahl had prepared us on what to expect, treatment wise, if genetic testing of the pregnancy tissue or ourselves came back abnormal. It would mean we would need to do IVF to better our chances. All of my testing came back normal except for my thyroid. My TSH was elevated to a 3.8. My clinic wants you to be between 0.5-2. I was placed on a small dose of synthroid for hypothyroidism and was recommended to start with medicated IUI cycles. Because the tissue and our karyotype came back genetically normal, he explained IVF would not necessarily resolve the issue that could have caused the miscarriages. We first tried clomid 100mg, cycle days 5-9. I did not respond well. Only 1 mature Follicle that took much longer than the typical day 12 and my lining wasn't great. On day 18, Dr. Opsahl gave us an option to go ahead with the IUI or take the trigger shot and try on our own with timed intercourse to be more cost effective. We opted for the latter. That cycle was unsuccessful. Next we tried a natural cycle with an IUI due to some confusion. This too was unsuccessful. However, my husband's sample was abnormally low and we had only 2.7million motile sperm to work with. Our 3rd cycle comes around the holidays and we missed our window yet again, due to another confusion and delay. Our 4th cycle finally came and we changed the medication to letrazole/femara at 7.5mg, the max dose, for days 5-9 again. This time I did respond great. Two and a half mature follicles on day 12 and a great lining measurement. We triggered that night and went in 36 hours later for the IUI. My husband's sample was great this time at 88million motile sperm before wash and 12.4 million progressive motile sperm at 80% after wash. That cycle, unsuccessful again. Deflated, I needed to take a break but not a complete break. Our current cycle is going to be the same dose of the medication letrazole without a trigger and timed intercourse on our own. If we're not pregnant by April, we will try another medicated IUI.
Describe your experience with the nursing staff at Poma Fertility.
Most of the nursing staff I've dealt with are compassionate and kind. There are a couple that I really love. They are the epitome of who I would expect to be working in such a personal field like fertility. Kindness, sympathy if not empathy and compassion are such necessities in this field. Naturally I've dealt with some nurses who don't possess this trait as strongly and one that has really dropped the ball during a critical time in my cycle. But overall I would say they are highly reliable to depend on getting your concerns/questions answered and important information relayed between you and the doctor. Poma has a convenient online portal messaging system that they consistently check throughout the day. I've usually had my messages replied to, Monday-Saturday. All the lab results are promptly uploaded to this portal as well. Important information is usually given by a phone call by the nurses. I remember once, I was anxiously awaiting for a response to a concern I had. Because of my history with past providers forgetting to get back to me, I was checking in with the nurses at Poma frequently to remind them. I was pleasantly surprised to be reassured that they haven't forgotten about me and that they were just finalizing the instructions from Dr.Opsahl before getting back to me. I've been able to fully trust that these wonderful nurses at Poma, know what they're doing and do their jobs well.
Describe your experience with Poma Fertility.
When I was researching fertility clinics, these were some of the factors that I was looking for and wanted in a clinic that would care for us. First is obviously the reviews others have made about this clinic. I had originally heard about Poma through a friend, who knew someone that was a patient there. They had raving reviews about Poma and conceived their first child through IVF. I utilized social media and online reviews as well. I looked into more than one clinic. I found that some had several doctors. While others like Poma were smaller "boutique" style clinics with one doctor. I did not necessarily want to be treated at a clinic where I would be passed around from doctor to doctor, depending on who was working that day. This is one of my bigger reasons why I chose Poma. However, the reality is that this can be a challenge as well because he is only one person and needs to oversee all his patient's care. He does have a physicians assistant whom I've seen and think very highly of as well. So that helps. Location is also a big reason I chose Poma. Going through fertility treatment is grueling and you often need to be seen several times a month, if not a week to monitor your progress. This clinic was the easiest to commute to, close to my home and my husband's work. This made it easier for him to leave work for appointments. Lastly, Poma worked with my insurance. Fertility treatment is such a big expense and a lot of times, a medication or procedure is not covered. Poma is also very upfront with the price of IVF. Which helps because IVF is not a covered treatment on a lot of insurances. They also have a guarantee program where you pay an extra premium to guarantee a live birth and take home baby. They refund a portion of your money if that is not achieved.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
The first consultation is $350 but was covered by our insurance as an office visit. So we only paid our co-pay. Clomid and femara were covered by our insurance but the trigger shot was not covered. They ordered in the prescription to a specialty pharmacy based out of Arizona. It cost $135 each time. Our first IUI was fully covered due to our out of pocket max being met. But looking at the claims, it cost roughly about $300 including the sperm preparation and the IUI itself. He did not charge for the specific ultrasound scan during the procedure but all other monitoring ultrasound scans were charged. Costing just under $200 each, but after our insurance coverage, it was $25.
What specific things went wrong at Poma Fertility?
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Poma Fertility.
The cycle that fell during the holidays, I had feared would not go as planned due to the tight time frame I had. My cycle had started a couple days before Christmas weekend. I called in my cycle day 1 per usual and the particular nurse, that handled my messages that cycle, was not as attentive to my needs. I needed Dr. Opsahl to confirm the recommended change in medication from clomid to femara and to give me the protocol for that cycle. Ultimately I got slipped between the cracks and never got instructions and the new medication called into my pharmacy on time. On Christmas Eve Eve, on the 23rd, a wonderful IVF nurse sent me a message recommending I refill my clomid and follow the protocol from my previous cycle if I wanted to do that. The only drawback was that there was supposed to be a change in meds and I expressed that I did not want to do the same meds and protocol that I did not respond well to. She said unfortunately, because she is the only one in the office and Dr. Opsahl was out for the holiday weekend, she could not get the confirmation for the new med. By the time the next open business day came around, it was too late in my cycle to start any meds and continue with the IUI. So we missed out on that cycle and it was frustrating. The day after Christmas, another wonderful IVF nurse called to apologize for the mix up and for not relaying the information promptly.
10
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
8
8
Age 35
3 IUI
1 IVF
1 Embryo Freezing (cancer)
Cancer
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr Opsahl is caring and understanding. He does rush through appointments sometimes it feels like he is always in a hurry. He is a busy doctor, I understand but due to infertility as a super sensitive journey, I feel like he is always in a rush. Overall, he is a good doctor. He will listen, and explains the procedures.... We started with fertility boosting meds to see if I can ovulate more and get pregnant by myself. Then we tried IUI's, which failed. Then we decided to do egg/embryo retrieval due to some cervical cancer issues.
Clinic [Poma Fertility] is very clean, looks organized, big enough, with great equipment/tools. Although the part that is sometimes frustrating is how busy they always seem. Sometimes you have to wait 15-40 min at your appt. and also with harder times to change your appt, or choosing another day.... Sometimes due to how busy the clinic is, they forget to email you information or call in prescriptions. But for the most part they are on top of the schedule and are helpful.
How was your experience with Michael Opsahl at Poma Fertility?
Dr Opsahl is caring and understanding. He does rush through appointments sometimes it feels like he is always in a hurry. He is a busy doctor, I understand but due to infertility as a super sensitive journey, I feel like he is always in a rush. Overall, he is a good doctor. He will listen, and explains the procedures.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Just to be prepared for anything that can happen in your journey. Mine was not easy, and am still going through it. But Dr Opsahl will remember you, and has a smile on his face every time he sees you, which is comforting while you're going through this uneasy journey.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
They are really good at caring for patients, although due to what seems like a super busy clinic, you sometimes feel like a number. They sometimes forget to follow up or give certain directions ahead of time, which is crucial for me. But I guess the patient can also be on top of their own journey as well.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
We started with fertility boosting meds to see if I can ovulate more and get pregnant by myself. Then we tried IUI's, which failed. Then we decided to do egg/embryo retrieval due to some cervical cancer issues. We proceeded with that treatment, and froze our embryos. Now I am working with Dr Opsahl on IVF cycle, with some complications of my cervical surgery, we are starting round two of injections and pills to prepare for the first IVF cycle soon.
Describe your experience with the nursing staff at Poma Fertility.
Nurses staff is great, very understanding and for the most part very organized. Sometimes due to how busy the clinic is, they forget to email you information or call in prescriptions. But for the most part they are on top of the schedule and are helpful.
Describe your experience with Poma Fertility.
Clinic is very clean, looks organized, big enough, with great equipment/tools. Although the part that is sometimes frustrating is how busy they always seem. Sometimes you have to wait 15-40 min at your appt. and also with harder times to change your appt, or choosing another day.
Describe your experience with your monitoring appointments at Poma Fertility.
They are usually done early in the mornings of specific days, which is pretty convenient due to work schedules of most people. No problem with those appts at all.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Very expensive, since my medical insurance does not cover any infertility, we have to pay everything out of pocket. We have spent around $15,000 already for treatment provided by Dr Opsahl.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Dr Opsahl strongly suggested due to our age to use single embryo transfer instead of multiple for a safer healthier pregnancy.
What specific things went wrong at Poma Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Poma Fertility.
Sometimes the nursing staff will email you saying they will update your IVF schedule and send out certain medications to the pharmacy, and it gets delayed by a few days, if not done at all. Pt has to be on top of things and sometimes remind them to resubmit info, or prescriptions to make sure you don't miss anything critical.
8
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
3
4
Age 31 - 32
3 IUI
Donor Sperm
PCOS
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Opsahl] was knowledgeable and patient but constantly couldn’t remember what I had done and would suggest medications that would cause me to overstimulate. I think he’s a good doctor but slightly rushed with me as an IUI patient....The nursing staff [Poma Fertility] has been very scattered. I repeatedly have to remind Dr. O of my previous end responses.... The nursing manager ended up taking over my case because so many people forgot to call me back
I really like Jennifer at the front desk. Super friendly and helpful. I also like the location [Poma Fertility]. It’s a bit busier than i was anticipating...Nurses always confuse me, give me the wrong directions, forget to call me back, etc. I really like the PA Megan though and do not feel like a number with her.... I was over-dosed and under-monitored on Estradial that caused me to have to take a three month break because it messed up my cycle so much.
How was your experience with Michael Opsahl at Poma Fertility?
He was knowledgeable and patient but constantly couldn’t remember what I had done and would suggest medications that would cause me to overstimulate. I think he’s a good doctor but slightly rushed with me as an IUI patient.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Advocate for yourself.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Nurses always confuse me, give me the wrong directions, forget to call me back, etc. I really like the PA Megan though and do not feel like a number with her.
Describe your experience with the nursing staff at Poma Fertility.
The nursing staff was constantly forgetting to call me back, confusing me with someone else, etc. The nursing manager ended up taking over my case because so many people forgot to call me back or give me the correct directions or call in my Rx and she has been great.
Describe your experience with Poma Fertility.
I really like Jennifer at the front desk. Super friendly and helpful. I also like the location. It’s a bit busier than i was anticipating but i feel heard with Megan the PA. The music needs to change though!
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Three IUIs for $1500 I believe? Ultrasound is $165 I think. They no longer offer the package of IUI and i think it’s $625
What specific things went wrong at Poma Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Lost or damaged samples
Describe the specific things that went wrong at Poma Fertility.
The nursing staff has been very scattered. I repeatedly have to remind Dr. O of my previous end responses. They have taken up to a week to call me back. They have called me with IVF scheduling information when I am an IUI patient. I was over-dosed and under-monitored on Estradial that caused me to have to take a three month break because it messed up my cycle so much. This all happened while Megan was on maternity leave.
3
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Unknown Success
10
10
Age 26 - 30
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Due to my DOR I had a very tailered medication regimen [from Dr. Opsahl]. He was very upfront the entire time on when and why we had to make changes and adjustments etc...His goal is for you to have one healthy baby. I appreciated his encouragement to only transfer 1 embyro. I knew he cared about me and my unborn baby, not just making sure he got good results for his own numbers...He knew me...It was always very personable. Never any accidents with giving wrong info or being confused with my questions or my desires.
no complaints [at Poma Fertility]. It would also be nice if there was some sort of cafe within the building. They do have a good selection of coffee and tea though...nurses knew me. It was always very personable. Never any accidents with giving wrong info or being confused with my questions or my desires...Very encouraging with great communication skills...They know what they are doing and are doing it for the right reasons (its not all about the money there!)
How was your experience with Michael Opsahl at Poma Fertility?
He is very upgront but in a friendly caring manner. He didnt beat around the bush. He cared about our opinions and goals. But most importantly he cared about helping us build our family. He is a true gift from God!
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Ask lots of questions. Trust him and his team. They know what they are doing and are doing it for the right reasons (its not all about the money there!)
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
He knew me, his nurses knew me. It was always very personable. Never any accidents with giving wrong info or being confused with my questions or my desires.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
I used the LEAP i believe it was called. Due to my DOR I had a very tailered medication regimen. He was very upfront the entire time on when and why we had to make changes and adjustments etc etc
Describe your experience with the nursing staff at Poma Fertility.
Very encouraging with great communication skills.
Describe your experience with Poma Fertility.
Location! I live far away and wish they were closer to my home. Otherwise no complaints. It would also be nice if there was some sort of cafe within the building. They do have a good selection of coffee and tea though
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
We paid for the procedure which included everything except bloodwork and any additional ultrasounds if needed
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
His goal is for you to have one healthy baby. I appreciated his encouragement to only transfer 1 embyro. I knew he cared about me and my unborn baby, not just making sure he got good results for his own numbers.
10
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
10
10
Age 31
2 IUI
Diminished Ovarian Reserve
Unexplained
Other
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Opsahl is kind, thorough, and very clear in what he thinks would be the best course of action. He can be a bit blunt but I appreciate his honestly in order to make hard decisions. He gives his opinion but also honors yours and lets you decide what is best for you and your family.... He prefers eSET but if you were in a situation where you didn't have any good quality embryos but may have 2 questionable ones he would put 2 in. Not more than 2
The clinic [Poma Fertility] has really great success rates for IVF compared to other clinics in the area. I like that they are a smaller more personal clinic. Since they are a smaller clinic they only do egg retrievals every other month.... They have been very on top of things, are quick to answer questions but only through the portal messaging. However they usually get back to you within a days time....They have been very on top of things, are quick to answer questions but only through the portal messaging.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is kind, thorough, and very clear in what he thinks would be the best course of action. He can be a bit blunt but I appreciate his honestly in order to make hard decisions. He gives his opinion but also honors yours and lets you decide what is best for you and your family.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Advocate for yourself as I think this is important in every doctor patient relationship. Dr. Opsahl wants to help you to the best of his ability but you have to tell him what you need and what you want too.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Dr. Opsahl is always open to answering any and all questions, even if you had MANY like I did. He was great at explaining everything and had a good mix of being blunt but also caring and understanding.
Describe your experience with the nursing staff at Poma Fertility.
They have been very on top of things, are quick to answer questions but only through the portal messaging. However they usually get back to you within a days time.
Describe your experience with Poma Fertility.
The clinic has really great success rates for IVF compared to other clinics in the area. I like that they are a smaller more personal clinic. Since they are a smaller clinic they only do egg retrievals every other month.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
I haven't received any bills yet
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
He prefers eSET but if you were in a situation where you didn't have any good quality embryos but may have 2 questionable ones he would put 2 in. Not more than 2
What specific things went wrong at Poma Fertility?
  • Failed to call with results
10
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 33
1 IVF
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Fertility treatments are quite invasive, but I felt respected and as close to comfortable as was possible under those circumstances. I was very apprehensive about certain aspects of IVF, but found myself really trusting Dr. Opsahl... Dr. Opsahl recommended transferring one embryo because the success rate was higher than with multiple embryos.... I was closely monitored and had any questions answered in a timely manner every time but one
The clinic [Poma Fertility] almost always ran on time and I was seen on time at nearly every visit. I feel like I probably had more questions than an average patient there and every time but one had my questions addressed relatively quickly.... I was closely monitored and had any questions answered in a timely manner every time but one. I never felt rushed when he met with me for consults or care. He [Dr. Opsahl] was overall very personable and seemed genuinely invested in my and my husband’s succeeding.
How was your experience with Michael Opsahl at Poma Fertility?
Fertility treatments are quite invasive, but I felt respected and as close to comfortable as was possible under those circumstances. I was very apprehensive about certain aspects of IVF, but found myself really trusting Dr. Opsahl
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Feel free to ask any question, no matter how inconsequential it may seem—Dr. Opsahl won’t make you feel stupid and will gladly answer.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
I was closely monitored and had any questions answered in a timely manner every time but one. I never felt rushed when he met with me for consults or care. He was overall very personable and seemed genuinely invested in my and my husband’s succeeding.
Describe your experience with your nurse at Poma Fertility.
Everyone was very attentive and compassionate during the process of IVF and the subsequent transfer.
Describe your experience with Poma Fertility.
The clinic almost always ran on time and I was seen on time at nearly every visit. I feel like I probably had more questions than an average patient there and every time but one had my questions addressed relatively quickly.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Dr. Opsahl recommended transferring one embryo because the success rate was higher than with multiple embryos.
10
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2018, Unsuccessful
8
8
Age 33 - 35
3 IUI
IVF
1 Egg Freezing (cancer)
Embryo Freezing (cancer)
Cancer
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Unsuccessful
Good experience overall. Sometime it feels like they are way to busy, therefor overlook certain details or patient history specifics. But the doc [Dr. Michael Opsahl] is always there with a smile, remembers you and the staff is there to answer the questions well.... He did care. But our situation was different due to cervical Cancer cone biopsy problem That made this more difficult.... IUI, then egg retreval, then IVF trials.
Very easy access to the clinic [Poma Fertility] and parking. No complaints about location at all. Great location and great building and facility in general. The clinic is clean, many rooms and very organized. Sometimes there is a wait time but not too long and it seems organized over all.... Sometimes they are very busy with so many patients that I feel like they miss critical information about your specific cycle. Sometimes you have to contact them via email to get updates in order to stay on specific schedules otherwise you will miss the deadline of your IVF or any other cycle.
How was your experience with Michael Opsahl at Poma Fertility?
Good experience overall. Sometime it feels like they are way to busy, therefor overlook certain details or patient history specifics. But the doc is always there with a smile, remembers you and the staff is there to answer the questions well.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
He did care. But our situation was different due to cervical Cancer cone biopsy problem That made this more difficult.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
IUI, then egg retreval, then IVF trials.
Describe your experience with the nursing staff at Poma Fertility.
Jessi is good. But seems very busy.
Describe your experience with Poma Fertility.
Very easy access to the clinic and parking. No complaints about location at all. Great location and great building and facility in general. The clinic is clean, many rooms and very organized. Sometimes there is a wait time but not too long and it seems organized over all.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Pretty expensive overall we’ve paid out of our pocket with very basic insurance coverage that does not cover infertility around $18,000 total put ornaments pocket.
What specific things went wrong at Poma Fertility?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Poma Fertility.
Sometimes they are very busy with so many patients that I feel like they miss critical information about your specific cycle. Sometimes you have to contact them via email to get updates in order to stay on specific schedules otherwise you will miss the deadline of your IVF or any other cycle.
8
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
2017 - 2018, Unsuccessful
9
8
Age 39 - 40
2 Embryo Freezing
IVF
Other
Prefer not to answer
2nd of 2 Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Opsahl is honest, kind and clearly wants to see success for his patients. We have not gotten the results we want yet, but have felt like we are in great care with Poma fertility. I would highly recommend him to a friend. My one negative comment is that the clinic is quite busy and so your time to with the doctor is short and there is not always time to have all questions answered.... We used the same protocol with slight variations for each of my cycles.
The clinic [Poma Fertility] is welcoming, clean and easily accessible. The office runs on time and very rarely makes you wait. In the beginning, I did have some issues where they confused me and sent me information for another patient. That was concerning but has not happened after I alerted them.... The nursing staff was very responsive and available. They were good about answering questions and working collaboratively on the cycle calendar.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is honest, kind and clearly wants to see success for his patients. We have not gotten the results we want yet, but have felt like we are in great care with Poma fertility. I would highly recommend him to a friend. My one negative comment is that the clinic is quite busy and so your time to with the doctor is short and there is not always time to have all questions answered.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Be ready for an honest conversation about your situation and a doctor who genuinely cares.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
The doctor is very respectful, honest and gives a high quality of treatment.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
We used the same protocol with slight variations for each of my cycles.
Describe your experience with the nursing staff at Poma Fertility.
The nursing staff was very responsive and available. They were good about answering questions and working collaboratively on the cycle calendar.
Describe your experience with Poma Fertility.
The clinic is welcoming, clean and easily accessible. The office runs on time and very rarely makes you wait. In the beginning, I did have some issues where they confused me and sent me information for another patient. That was concerning but has not happened after I alerted them.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
Each cycle is roughly $11,000 out of pocket with the option to get insurance to cover failed cycles.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
N/A
9
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
9
9
Age 32 - 33
2 IUI
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Opsahl is a doctor whom is sought after and often has a long list of patients waiting to see him. When we initially began at the clinic, his appointments were booked out about a month in advance. After meeting with him, we have never felt like he is too busy to meet with us and have been pleasantly surprised to have him remember names and specific information from prior appointments... During these three rounds, I took Clomid. The first cycle I took 50 mg, but for the 2nd and 3rd we increased to 100 mg. We have now completed the IUIs and all negative results. Poma provided us the information and statistics for continuing with IUIs or moving to IVF and ultimately left the decision up to my husband and I.
We have had a couple different nurses [at Poma Fertility] depending on the procedure which is taking place. They have also been great in answering questions and holding conversations to distract and keep my mind busy. The thing I probably appreciate the most about the nursing staff is their prompt response time to online portal communication. Typically when I ask a question or need clarification, there is a response waiting for me in less than 24 hours. They are also available via phone (leaving a message, but they call back), however I prefer the online portal.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is a doctor whom is sought after and often has a long list of patients waiting to see him. When we initially began at the clinic, his appointments were booked out about a month in advance. After meeting with him, we have never felt like he is too busy to meet with us and have been pleasantly surprised to have him remember names and specific information from prior appointments. As others have mentioned, he can be brief in some appointments but if asked specific questions or want to know more information he does open up. While we have not had the success that we went in hoping, we are now beginning the IVF process and will be working with Dr Opsahl on a more regular basis.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Don't give up! While it is an emotional process, Dr. Opsahl and his team are there to help and work with you. I have truly appreciated the small clinic feel and while I am spending thousands of dollars, I believe that Poma is working their hardest to help us achieve our dreams and not charging above and beyond.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Poma has always made me feel like they have time for me and are willing to answer questions I have, reiterate information, or even provide a shoulder to lean on during the emotional process.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
I had started at a local ob/gyn after a referral from my family doctor. After several rounds of oral medications, she recommended I seek additional guidance from Dr. Opsahl. We scheduled our initial appointment, where Poma reviewed previous medical records and used these to make a plan. We opted to begin with an IUI cycle, as all tests returned normal and there was nothing obvious causing our infertility. Poma offers a package of 3 IUIs for a reduced rate, so we opted to give them a try. During these three rounds, I took Clomid. The first cycle I took 50 mg, but for the 2nd and 3rd we increased to 100 mg. We have now completed the IUIs and all negative results. Poma provided us the information and statistics for continuing with IUIs or moving to IVF and ultimately left the decision up to my husband and I.
Describe your experience with the nursing staff at Poma Fertility.
We have had a couple different nurses depending on the procedure which is taking place. They have also been great in answering questions and holding conversations to distract and keep my mind busy. The thing I probably appreciate the most about the nursing staff is their prompt response time to online portal communication. Typically when I ask a question or need clarification, there is a response waiting for me in less than 24 hours. They are also available via phone (leaving a message, but they call back), however I prefer the online portal.
Describe your experience with Poma Fertility.
Strength: Dr. Opsahl is the main doctor there and he has an assistant who helps with some of the procedures. Due to the limited number of doctors, I feel that they know me and can better address our medical needs while feeling a personal connection. Weakness: For me the commute to a busy city is not ideal (typically have to leave my house 2 hours prior to appointment) especially with morning appointments and morning commuter traffic, but am glad the clinic is above a parking garage with ample parking.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
There was an initial appointment meeting price of a couple hundred dollars to meet and discuss options with Dr. Then initial bloodwork and ultrasounds. IUIs had a package if you pre-purchased 3 together. This ended up being about $600 a piece (medications and trigger shot were additional and purchased outside of the clinic). IVF has a couple different options - an all-in one price for about $11,000 or an insured price through the clinic which offers a percentage pack. Unfortunately, my insurance does not cover anything associated to infertility. I have had to pay 100% out of pocket.
9
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
5
5
Age 32
2 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like a number and did not receive personalized care. Bedside manner was not good. I do feel he knows what he is doing however I mentioned concerns at our initial meeting which were not further looked into and later found out my concerns were true after having undergone multiple treatments.... I do not feel he took time to understand our specific situation or story, and rather looked at our test results and advised treatment solely on that.
Strengths: Lindsey (nurse) Weaknesses: not very proactive I found myself needing to reach out to see what next steps were which was stressful. They [Poma Fertility] got so busy they wouldn’t take a phone call and would only communicate via the patient portal which was very difficult for complex matters.... I am not sure if the clinic designated Lindsey my nurse... but she was our saving grace and provided the care and compassion we needed.
How was your experience with Michael Opsahl at Poma Fertility?
I felt like a number and did not receive personalized care. Bedside manner was not good. I do feel he knows what he is doing however I mentioned concerns at our initial meeting which were not further looked into and later found out my concerns were true after having undergone multiple treatments. Discovery of this blockage sooner would have saved years, thousands, and miscarriage potentially.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Be warned of his bedside manner and delivery of words are very blunt. Not a great listener.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
I do not feel he took time to understand our specific situation or story, and rather looked at our test results and advised treatment solely on that. If he would have I feel our results would have been different. Not personable and bedside manner brash.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Lindsey )
I am not sure if the clinic designated Lindsey my nurse or if she designated herself, but she was our saving grace and provided the care and compassion we needed. We felt like people rather than a number to her and she really cheered us on.
Describe your experience with Poma Fertility.
Strengths: Lindsey (nurse) Weaknesses: not very proactive I found myself needing to reach out to see what next steps were which was stressful. They got so busy they wouldn’t take a phone call and would only communicate via the patient portal which was very difficult for complex matters. Dr’s bedside manner in how he communicates is not very compassionate and treatment doesn’t seem personalized. Megan the nurse practitioner is very rough with ultrasounds and was very invalidating to my thoughts and feelings based on what she’s seen with others, again making me feel like a number.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
$30K total for IVF including “Poma care” and all expenses $2K for IUI
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Very pro eSET and pushed us towards it initially. Until our results were not what he thought and he ended up transferring 2.
What specific things went wrong at Poma Fertility?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at Poma Fertility.
I was waiting for a response from nursing to determine if I would postpone my IUI that I did not receive in the manner communicated. Additionally we were not walked through our second IUI in terms of timelines when to order medication and last ejaculation we ended up paying a rush fee I had to figure it out on my own.
5
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
9
9
Age 35
IVF
Donor Sperm
Latinx
Income $50K - $99K
Engineer
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
We did Reciprocal IVF [with Dr. Michael Opsahl]. My wfe went through egg retrieval with no fertility issues. I was under suppression meds in preparation of embryo transfer, no fertility issues...Very compassionate doctor. Explained our procedures and was very friendly and professional. Very lgbt understanding which is what we were looking for. Made sure our questions and concerns were addressed
They [Poma Fertility] checked insurance coverage and sent us the estumated amount we would owe.Elwe had to pay that amount up front before beginning the he procedures. Once they were done refunds and adjustments were made...I had specified the use if a certain pharmacy due to insurance. I had to call in and message Poma seceral times to send prescription to the correct pharmacy. Staff did not call in to discuss results from a pregancy Ultrasound
How was your experience with Michael Opsahl at Poma Fertility?
Very compassionate doctor. Explained our procedures and was very friendly and professional. Very lgbt understanding which is what we were looking for. Made sure our questions and concerns were addressed
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
He isvery very busy, tou have to be patient and make sure you jave good communication with your whole team, he is the last one to talk to you but when he does everything goes smoother. Be understanding that he has a lot of women in the same shoes as you
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
We did Reciprocal IVF. My wfe went through egg retrieval with no fertility issues. I was under suppression meds in preparation of embryo transfer, no fertility issues.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Shanita, Jennifer)
They are very very busy and seems as they should need to be better organized. There is no on call person that eould answer your questions that need immediate attention. You hace to wait until the end of the day to get a response
Describe your experience with Poma Fertility.
Very friendly staff. The clinic is clean and welcoming. The rooms for before and after procedures lack the so much needed privacy. They could use a separating wall instead of curtains for after procedure. It would be nice if partners can go into the op room for egg retrieval.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
They checked insurance coverage and sent us the estumated amount we would owe.Elwe had to pay that amount up front before beginning the he procedures. Once they were done refunds and adjustments were made
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
Multiple due to quality of embryos
What specific things went wrong at Poma Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Poma Fertility.
I had specified the use if a certain pharmacy due to insurance. I had to call in and message Poma seceral times to send prescription to the correct pharmacy. Staff did not call in to discuss results from a pregancy Ultrasound
9
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
9
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2007 - 2017, Unsuccessful
10
10
Age 27 - 37
5 IVF
Endometriosis
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Opsahl is friendly, smart, and makes you feel like he genuinely cares and wants to help you start a family. I loved the atmosphere of he office. If he see’s you in the waiting room he will come and say hi and call you by name. I also like his nurse practitioner Megan....He gives you a list of supplements to take if you would like and they really helped my egg production. I used menopur, gonal- f, pregnyl, progesterone vaginal tablets, birth control.
As soon as you walk in the feel of the office [Poma Fertility- Kirkland] is so comforting and relaxing. Which is a lot to say when you are so nervous and stressed out for these appointments. Front office staff is friendly and helpful....I loved how she [nurse] was compassionate and caring. She was very organized and would respond back very quickly usually the same day with hours. When she was not there the other nursing staff would also get back to me very quickly to answer any questions or give me dosages. Love there patient portal system. Very well put together.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is friendly, smart, and makes you feel like he genuinely cares and wants to help you start a family. I loved the atmosphere of he office. If he see’s you in the waiting room he will come and say hi and call you by name. I also like his nurse practitioner Megan.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Give him and his office a chance. They all genuinely care and want this to work for you. He has a great bedside manner. Try not to stress when you go in for your appointment and don’t be afraid to ask questions.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
Dr. Opsahl and his nursing staff and front office make you feel comfortable when you are there. Knows you by name but just another patient.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
He gives you a list of supplements to take if you would like and they really helped my egg production. I used menopur, gonal- f, pregnyl, progesterone vaginal tablets, birth control. I am getting older so each time a did a cycle my egg count went down a little bit but not horrible. I usually used two bottles of the menopur a day and gonal -f was about 350 units to start and taper down at the end of stim.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: Kirstin)
I loved how she was compassionate and caring. She was very organized and would respond back very quickly usually the same day with hours. When she was not there the other nursing staff would also get back to me very quickly to answer any questions or give me dosages. Love there patient portal system. Very well put together.
Describe your experience with Poma Fertility.
As soon as you walk in the feel of the office is so comforting and relaxing. Which is a lot to say when you are so nervous and stressed out for these appointments. Front office staff is friendly and helpful.
Describe your experience with your monitoring appointments at Poma Fertility.
Very willing to work around my schedule since I lived four hours away. As long as I was there in time to get my lab test results back in time to change med doses if needed.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
We talked about what the embryo quality was he day if the transfers and then decided on how many to put in at that time. He ask your opinion and then he also gives you his. We did multiple each time we did a transfer.
10
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
9
9
Age 37 - 38
3 IUI
2 IVF
Endometriosis
Male Factor
Uterine Fibroids
Other
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Opsahl is a kind doctor with lots of compassion. He has a sense of humor but is also professional. My husband is a numbers guy and the stats that Dr. Opsahl gave didn't sit well with my husband.... In this regard, I felt like Dr. Opsahl didn't do the best in explaining things and making my husband feel comfortable spending tens of thousands of dollars. I felt like my husbands questions made him uncomfortable and not confident. He was never unkind, but the interaction was confusing and uncomfortable.
Overall, the clinic [Poma Fertility] was great. The parking was pretty good, the clinic itself was clean and welcoming. The front desk staff, at times, seemed annoyed and inconvenienced but for the most were nice. There were a few times I could hear them venting or talking about a patient and I felt that was unprofessional. For the most part, I didn't have to wait too long to be seen. The nurses were so kind and really tried hard to keep patients moving through without seeming like they were on a conveyor belt. Every one I ever met with was kind and empathetic.
How was your experience with Michael Opsahl at Poma Fertility?
Dr. Opsahl is a kind doctor with lots of compassion. He has a sense of humor but is also professional. My husband is a numbers guy and the stats that Dr. Opsahl gave didn't sit well with my husband. It's hard for me to say whether one was right over the other but they kind of talked in circles. My husband ended up just letting it go because they were never going to see eye to eye. In this regard, I felt like Dr. Opsahl didn't do the best in explaining things and making my husband feel comfortable spending tens of thousands of dollars. I felt like my husbands questions made him uncomfortable and not confident. He was never unkind, but the interaction was confusing and uncomfortable. Dr. Opsahl didn't explain too much to me during each appointment and I felt like he was a bit rushed at times so I had to rely a lot on the nurses to answer my questions. During the retrieval and transfers, Dr. Opsahl was happy and encouraging and made us feel confident and comfortable. If I saw him during a beta appointment, he was hopeful for us and encouraging. Overall, I was happy to work with Dr. Opsahl.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Have your questions written out and keep pushing till you get the answers you're looking for. At times, it can seem like he's talking in circles and not shooting straight.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
They knew my name when I came in and seemed happy to see me. They took the time to talk with me and explain everything to us.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
The first cycle was kind of like being a Guinea pig. We were just trying to see how my body would react. We did birth control, then menopeur, follistim, cetrotide, estrogen patches and estrogen pills. This cycle ended up with a negative after all was said and done Next, we did a FET. I believe we did birth control, lupron and I'm not sure what else. Ended in a negative. Second cycle was similar to the first but we suppressed for a shorter time, and with stims we added in human growth hormone to try to grow my eggs and make them as strong as possible. This cycle ended with a positive and a live birth.
Describe your experience with your nurse at Poma Fertility. (Assigned nurse: For fresh cycles it was Kirsten, for FET it was Jessie)
Overall the nurses were amazing! They were really there to answer any questions, explain everything to me and they were there to chat with and were so encouraging! Loved them!
Describe your experience with Poma Fertility.
Overall, the clinic was great. The parking was pretty good, the clinic itself was clean and welcoming. The front desk staff, at times, seemed annoyed and inconvenienced but for the most were nice. There were a few times I could hear them venting or talking about a patient and I felt that was unprofessional. For the most part, I didn't have to wait too long to be seen. The nurses were so kind and really tried hard to keep patients moving through without seeming like they were on a conveyor belt. Every one I ever met with was kind and empathetic.
Describe your experience with your monitoring appointments at Poma Fertility.
The appointments were generally quick and painless. In and out within a few minutes. Dr. Opsahl generally did them but sometimes Meghan, the other doctor / MA did them. Dr. Opsahl wasn't always the gentlest, so I actually preferred to see Meghan sometimes.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
I don't remember specifics.
9
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
10
10
Age 31
1 IUI
1 IVF
Diminished Ovarian Reserve
Black or African-American
Income $100K - $199K
Teacher
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
I felt like a human because [Dr. Michael Opsahl] focused on my I individual treatment and not like a number in a study. He told me what my results meant, and what I should expect...I did the antagonist ivf protocol. I have diminished ovarian reserve...They made me an appointment for suppression check bloodwork and ultrasound...I transferred 2 embryo because [he] told me I would have a better chance...What I liked about [him], he was brutally honest. He told me how things looked without sugarcoating it...
[nurse of Poma Fertility] They responded very fast if you need help and they were very educated on the subject.they were compassionate and gave you extra support when you needed...All the blood tests, ultrasound and IVF costed us around $15.000...I felt like a human because the doctor focused on my I individual treatment and not like a number in a study.
How was your experience with Michael Opsahl at Poma Fertility?
What I liked about Dr Opsahl was that he was brutally honest. He told me how things looked without sugarcoating it. Sometimes this can scare away people, but in my case that was what I wanted to hear, so I could plan my next step if I would need it. I believe he did what he thought was best for my situation and for that I will always be great to him for helping me conceive my twins.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
To be prepared for real honesty. This doctor is not really warm and fussy, but he is good at what he does and he listens to you if you have any concerns.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
I felt like a human because the doctor focused on my I individual treatment and not like a number in a study. He told me what my results meant, and what I should expect.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
I did the antagonist ivf protocol. I have diminished ovarian reserve. The first medication I took was called estrace. I took the medication twice a day. After couple of days later I even started with the first antagonist injections. This prevents premature ovulation. I took this for 2 days I believe. When I stopped taking the injections they told me to call the office after I get my period. They made me an appointment for suppression check bloodwork and ultrasound. Everything looked good and after this I started my stimulation medication. I had to take injections daily between 4-7 PM. My meditications list included: menaopur 150 iu, follistim 450 iu ( the dose changed day 5 to 375 on day 8 it went down to 150 iu. Also, I took omnitrope 0.5 ml. Omnitrope is a human growth hormone. In ivf this is used to improve follicle development, estrogen hormone production and egg maturation. I did this protocol for 8 days. They got 4 eggs out. After the egg retrieval, the next steep was to take Medrol 16 mg, Doxycycline 100mg, Estrace 2mg. Also, I took Crinone one day after egg retrieval. I think I covered almost everything. Thankfuly, this protocol worked for and it resulted with my twin boys.
Describe your experience with the nursing staff at Poma Fertility.
The nursing staff was so wonderful in this clinic. They responded very fast if you need help and they were very educated on the subject. Also, they were compassionate and gave you extra support when you needed.
Describe your experience with Poma Fertility.
I really loved this clinic. I don't think I remember any weaknesses it has. My experience with them was wonderful. I don't know how they are now, but 2017 the team they had were very professional and friendly.
Describe your experience with your monitoring appointments at Poma Fertility.
We could go in with our schedule for monitoring, unless it was time passed monitoring.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
All the blood tests, ultrasound and IVF costed us around $15.000.
Describe Michael Opsahl's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Poma Fertility.
I transferred 2 embryo because dr told me I would have a better chance. I think this approach was right for me.
10
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
7
8
Age 34 - 35
3 IUI
Male Factor
Other
European
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Neutral
Successful
The few times we met with Dr. Opsahl he was very helpful. ... If we had questions he answered them thoroughly. He was confident that IUI would work for us and never pressured us to spend any more money on other things. When our first two IUI's didn't stick because of a thin uterine lining he switched my medication and we were successful. ... Trust that he is there to help you conceive and not just to make money.
I felt like it wasn't about the money, that they [Poma Fertility] were generally excited for people to have the family that they wanted. I appreciated that financials were always taken care of by people not associated with my medical care. The front desk staff were always pleasant and cheerful when appropriate. ... I think some of the nurses may have forgotten that although it's a job for them it isn't an every day occurrence for many. ... The only difficulty I really had was when getting called back.
How was your experience with Michael Opsahl at Poma Fertility?
The few times we met with Dr. Opsahl he was very helpful. My husband is a science nerd so he wanted all of the information possible and statistics and was given all of that information. If we had questions he answered them thoroughly. He was confident that IUI would work for us and never pressured us to spend any more money on other things. When our first two IUI's didn't stick because of a thin uterine lining he switched my medication and we were successful.
What's one piece of advice would you give a prospective patient of Michael Opsahl at Poma Fertility?
Trust that he is there to help you conceive and not just to make money.
During treatment, were you treated like a number or a human with Michael Opsahl at Poma Fertility?
When I was in the office my treatment was wonderful, minus one nurse who was new and didn't really know what she was doing. The only difficulty I really had was when getting called back. Several times when I was getting ready for a treatment I would get a text or a call after the time that I could call and ask questions which was very frustrating. The front desk people were wonderful and helpful every time I spoke with them.
Describe the protocols Michael Opsahl used in your cycles at Poma Fertility and their degree of success.
My first two cycles of IUI, I took chlomid for 5 days around my fertile time, then I went in and got a wand utlrasound to see how many eggs I had produced and if they were ripe. Then we were given an at home trigger shot and told what time to do the shot. My husband gave me the shot and then two days later my husband would go in the morning and give sperm that they washed and put in a different solution. That day we went in and they did a stomach ultrasound and inseminated, my husband always choose to push the plunger. The first round I got pregnant but the numbers were very low and the baby didn't stick. The second time was nothing. The third time we changed from chlomid to Letrozole. This time I ended up pregnant with twins. We did lose one twin at 9 weeks.
Describe your experience with the nursing staff at Poma Fertility.
I think some of the nurses may have forgotten that although it's a job for them it isn't an every day occurrence for many. No one walked me through what would happen during my miscarriage and because they were short staffed they missed an opportunity for me to start on medication again, so we had to wait to try again. My next two rounds were frustrating as well because of the lack of communication, I wouldn't get messages until late in the day and the messages would say if I had questions to ask them before the message was sent out. I will say that when I was in the clinic , for the most part, the nurses were kind. There was a flu outbreak that year and many of the nurses were out sick so I did end up with one who didn't really know what she was doing, which was hard to deal with as I didn't know what I was doing either.
Describe your experience with Poma Fertility.
In general I would use Poma again, I'm hopeful that the bugs in the system have been worked out since I was there last. I felt like it wasn't about the money, that they were generally excited for people to have the family that they wanted. I appreciated that financials were always taken care of by people not associated with my medical care. The front desk staff were always pleasant and cheerful when appropriate.
Describe the costs associated with your care under Michael Opsahl at Poma Fertility.
We purchased a 3 pack for $1500.
What specific things went wrong at Poma Fertility?
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Poma Fertility.
It was the timing of messages, and not being informed.
7
Doctor
Michael Opsahl
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
8
Clinic
Poma Fertility
Kirkland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources