Providence OBGYN

1 doctors work here

Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
10
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7
7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

Smyrna
300 Stonecrest Pkwy
Smyrna, TN 37167
(615) 984-4751
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2017, Unsuccessful
10
10
Age 26 - 33
3 IUI
Anovulation
Male Factor
PCOS
European
Income $50K - $99K
Marketer or PR
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Felix was the first doctor to listen to me and take my concerns seriously. While she is an OBGYN, she completed her residency in a fertility clinic and so she is capable of doing everything except IVF. When she has a question, she reaches out to fertility specialists with whom she has a strong relationship, and she gets additional advice from them. She was also able to connect me with that specialist for a phone consult, which was very helpful. If there is something she can't treat, she is honest and I trust her judgement.
This [Providence OBGYN] isn't a typical fertility clinic, so IVF isn't an option here, but all oral meds, injectables, and IUI are on the table...IUI is $400. Medications vary, but there is a pharmacy on the first floor of the hospital that this office is in....Dr. Felix hires the best nurses. They were always helpful with scheduling ultrasounds, calling in prescriptions on time, etc. Anyone who falls short doesn't last because she does have high expectations for her staff. They have cried with me, hugged me, and been a huge support over the years.
How was your experience with Cherise Felix at Providence OBGYN?
Dr. Felix was the first doctor to listen to me and take my concerns seriously. While she is an OBGYN, she completed her residency in a fertility clinic and so she is capable of doing everything except IVF. When she has a question, she reaches out to fertility specialists with whom she has a strong relationship, and she gets additional advice from them. She was also able to connect me with that specialist for a phone consult, which was very helpful. If there is something she can't treat, she is honest and I trust her judgement.
What's one piece of advice would you give a prospective patient of Cherise Felix at Providence OBGYN?
Listen to her. Trust her. She wants you to succeed because obviously it means she gets to deliver your precious baby. She won't give you advice that is faulty. Trust her instincts. She has never been wrong with me.
During treatment, were you treated like a number or a human with Cherise Felix at Providence OBGYN?
Dr. Felix takes time to know her patients on an intimate level. She treats you like a friend - she hugs you when she sees you - she pulls up a chair and takes time to have personal conversation before getting down to business. I greatly appreciate this about her because she makes you feel like family, and not just another number on her chart.
Describe the protocols Cherise Felix used in your cycles at Providence OBGYN and their degree of success.
Dr. Felix helped me get pregnant with my daughter in 2009 via Clomid, Metformin, and Novarel. Over the last five years, we've tried a similar strategy, followed by Femara and later on to Follistim as she noticed my response was declining to each. We finally got a decent handle on the Follistim when I ended up needing a break because I was exhausted mentally, physically, and financially from the treatments. She respected my decisions and has made herself available if I end up ready to try again.
Describe your experience with the nursing staff at Providence OBGYN.
Dr. Felix hires the best nurses. They were always helpful with scheduling ultrasounds, calling in prescriptions on time, etc. Anyone who falls short doesn't last because she does have high expectations for her staff. They have cried with me, hugged me, and been a huge support over the years.
Describe your experience with Providence OBGYN.
This isn't a typical fertility clinic, so IVF isn't an option here, but all oral meds, injectables, and IUI are on the table. For patients who are looking to hopefully get pregnant and keep the same doctor for delivery, this office is a great option!
Describe the costs associated with your care under Cherise Felix at Providence OBGYN.
IUI is $400. Medications vary, but there is a pharmacy on the first floor of the hospital that this office is in. My doctor fully supported me ordering Follistim overseas as well.
Describe Cherise Felix's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Providence OBGYN.
Dr. Felix is an OBGYN so she is unable to do IVF. She can do IUI though, and will be happy to refer patients who are ready for a fertility clinic past IUI.
What specific things went wrong at Providence OBGYN?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Providence OBGYN.
I've only had a Follistim refill not get called in one time, but it was quickly assessed and taken care of.
10
Doctor
Cherise Felix
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Providence OBGYN
Smyrna
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources