Rated 8.9
Strongly recommend: 73%Neutral: 18%Don't recommend: 10%8.9
73% strongly recommend
155 reviews
Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.8
7.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.2
8.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
2,068
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 6 offices

Cumming
1800 Northside Forsyth Drive
Cumming, GA 30041
678-366-2154
Fayetteville
1267 Highway 54 West
Fayetteville, GA 30214
678-366-2154
Lawrenceville
500 Medical Center Blvd.
Lawrenceville, GA 30046
770-277-3361
Marietta
699 Church Street
Marietta, GA 30060
(678)905-2950
Piedmont
275 Collier Road. NW
Atlanta, GA 30309
(404)665-5722
Sandy Springs
1100 Johnson Ferry Road NE
Atlanta, GA 30342
404-257-1900
Show 4 more

155 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
10
10
Age 32 - 34
1 IVF
1 Embryo Freezing
PCOS
Tubal Blockage
Black or African-American
Income $200K - $499K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Robert Straub] was warm, funny, yet serious when needed to be. He was very honest about our options and told us at each step of the way what to expect....I felt taken care of each step of the way. All of my questioned were answered...We used a traditional IVF with ICSI. My protocol included Gonal F and Ganirelix. We had a very successful cycle resulting in 19 eggs and in the end we ended up with 7 healthy embryos...I was prepared to travel from Atlanta to NYC back to my regular doctor until I met Dr. Straub.
The nursing team [at RBA] was just as informed as Dr. Straub's team. They were pleasant and always available...We paid for about $15,000 up front because our insurance did not cover anything and then another $3500 in medications...Strengths-knowledgeable, friendly, and warm. Evidence based and have gotten proven results. Weaknesses- they sometimes had a bit of a wait in the waiting room area. RBA is convenient because they have locations all across Atlanta which made it easy for to me pick the best location. During my time at RBAI was introduced to three different doctor who did performed a variety treatments on me. All doctors were knowledgeable.
How was your experience with Robert Straub at RBA?
I was very pleased with Dr. Straub and the nursing team at RBA. I felt taken care of each step of the way. All of my questioned were answered and they were always available. I was very nervous and unaware of what to expect and they went above and beyond to make me feel comfortable.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
It's okay to not know. Go in and have your questions ready to be answered.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
Dr. Straub was personally referred to me by my previous doctor in NYC (Dr. Kligman). I was prepared to travel from Atlanta to NYC back to my regular doctor until I met Dr. Straub. He was warm, funny, yet serious when needed to be. He was very honest about our options and told us at each step of the way what to expect.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
We used a traditional IVF with ICSI. My protocol included Gonal F and Ganirelix. We had a very successful cycle resulting in 19 eggs and in the end we ended up with 7 healthy embryos.
Describe your experience with the nursing staff at RBA.
The nursing team was just as informed as Dr. Straub's team. They were pleasant and always available.
Describe your experience with RBA.
Strengths-knowledgeable, friendly, and warm. Evidence based and have gotten proven results. Weaknesses- they sometimes had a bit of a wait in the waiting room area. RBA is convenient because they have locations all across Atlanta which made it easy for to me pick the best location. During my time at RBAI was introduced to three different doctor who did performed a variety treatments on me. All doctors were knowledgeable.
Describe the costs associated with your care under Robert Straub at RBA.
We paid for about $15,000 up front because our insurance did not cover anything and then another $3500 in medications
10
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Unknown Success
10
10
Age 33 - 34
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Robert Straub] has taken the time to explain every step of the process, all our options, and providing guidance with our selected next steps. He's direct with his information and interpreting our diagnosis, but compassionate to our emotions when talking things through...Due to my diagnosis, [he] advised that IVF will give us the highest chance of success, but was open to us trying less invasive treatment first
I've interacting with several people in the nursing staff [at RBA], all have great demeanor...Only downfall is that I feel as though the records for what has been previously tested could be improved. I had to get bloodwork done a second time due to something not being tested the first time around...the clinic prefers to do a single embryo transfer...the answering machine provides clear communication that if you're calling after a specific time (I think it's after 2:00pm) that your message will be returned the next day
How was your experience with Robert Straub at RBA?
Dr Straub has taken the time to explain every step of the process, all our options, and providing guidance with our selected next steps. He's direct with his information and interpreting our diagnosis, but compassionate to our emotions when talking things through.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
Come informed: Cycle dates, dates of any procedures/GYN visits, family history.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
Dr Straub (and his team) take the time to thoroughly explain everything and answers any questions you have. We never felt rushed, or pushed through, to the the next step.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
My husband and I tried 3 cycles with letrozole, unsure on the dosage. We then tried 2 cycles with a trigger shot and timed intercourse. Due to my diagnosis, Dr Straub advised that IVF will give us the highest chance of success, but was open to us trying less invasive treatment first. Both letrozole and the timed intercourse was not successful, so we're currently moving on to IVF.
Describe your experience with the nursing staff at RBA.
I've interacting with several people in the nursing staff, all have great demeanor. Overall, it has been a great experience. Only downfall is that I feel as though the records for what has been previously tested could be improved. I had to get bloodwork done a second time due to something not being tested the first time around.
Describe your experience with RBA.
Right from the get-go, the answering machine provides clear communication that if you're calling after a specific time (I think it's after 2:00pm) that your message will be returned the next day. When I attempted to schedule my first consultation, I was a little frustrated with hearing that, but I quickly learned that it's a very small group of people at the Cumming location and they really do their best to get back to you ASAP. The whole fertility journey is a 'hurry up and wait' game, so what does it matter that it MAY be one extra business day before you hear from them? Kim is great (front desk)! You'll interact with her during each visit. She's encouraging, bubbly, and a wealth of information.
Describe the costs associated with your care under Robert Straub at RBA.
We're currently going through treatment. I would estimate that we've currently spent ~$2000 for testing, ultrasounds, medication. We have not yet gotten to the 'expensive' part.
Describe Robert Straub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
Dr Straub said the clinic prefers to do a single embryo transfer, but I cannot remember the logic nor have I done further research on my preference.
10
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Compassion
Adaptability
10
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
9
9
Age 29 - 31
1 IUI
IVF
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Straub is very professional and straight to the point with keeping the facts at the forefront of the conversation, but he also does a great job of bringing light and humor to the situation. ... He was very informative and was clear on the plan. I had surgery to remove a polyp in my uterus and he did a great job. He does a great job of comforting during this emotional time. ... He recommended single embryo transfer with PSG testing
Strength would be the kindness of the staff [RBA Cumming] and they make sure you get prompt responses. Weakness would be information regarding the financial aspect, which was overwhelming. Though there is not a straight path to follow, I was a little taken back at the fact that everything had to be paid up front before starting. ... $14,100 for monitoring, transfer and PSG testing. This does NOT include $5700 that was paid twice due to one cancelled round.
How was your experience with Robert Straub at RBA?
He was very straight to the point and helped us make the most realistic decision that would best fit what we were wanting to achieve. He was very informative and was clear on the plan. I had surgery to remove a polyp in my uterus and he did a great job. He does a great job of comforting during this emotional time.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
Bring a note pad to write info discussed down because he tends to talk fast.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
Dr. Straub is very professional and straight to the point with keeping the facts at the forefront of the conversation, but he also does a great job of bringing light and humor to the situation.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
We first tried IUI which I started on 100mg of clomid daily and triggered with HCG on day 12 and underwent IUI 36 hours later. After the failed attempt, we embarked on our IVF journey. We started on a high dose of Gonal-F for my age due to my AMH being low. I started with 300units twice daily. On day 7 it was determined my ovaries were not responding and we cancelled egg retrieval. So the next protocol is called a "flare" protocol and Ill will be the max dose of Gonal -F 600units twice daily with Lupron. Have not started yet, if this doesnt work we will try max dose of other protocols
Describe your experience with your nurse at RBA. (Assigned nurse: Amy Zimmerman)
Jennifer Cunningham and Amy Zimmerman are the two nurses assigned to me. They were very informative and communicated with me via email
Describe your experience with RBA.
Strength would be the kindness of the staff and they make sure you get prompt responses. Weakness would be information regarding the financial aspect, which was overwhelming. Though there is not a straight path to follow, I was a little taken back at the fact that everything had to be paid up front before starting. Once starting, we had a cancelled retrieval and now we are on a waiting period for 2 more weeks with $14,000 sitting in their account.
Describe the costs associated with your care under Robert Straub at RBA.
$14,100 for monitoring, transfer and PSG testing. This does NOT include $5700 that was paid twice due to one cancelled round.
Describe Robert Straub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
He recommended single embryo transfer with PSG testing
9
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unknown Success
6
6
Age 26
1 IUI
Anovulation
PCOS
European
Income $50K - $99K
Marketer or PR
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Straub is a very “cut-to-the-chase” type of guy. He can come off very “dry” at first. But he explains the information well and thoroughly. We are still waiting to see the results of our first treatment with him. But he and his practice seem to pay detailed attention to our care. ... My husband also liked him for his straight forward and knowledgeable personality.
The clinic [RBA - Cumming] could use some more pep in their front of house crew’s attitude. We have never been super impressed with how we are greeted or spoken to when we arrive or when we call. The clinic does have things going for it like cleanliness, multiple locations, lab on site, spacious, etc. ... $1200 self pay for an IUI cycle. $250 for consultation.
How was your experience with Robert Straub at RBA?
Dr. Straub is very knowledgeable and explains treatment thoroughly, but can come off as dry. I can’t say I imagine him to have the best bedside manner, but I would say he’s trustworthy and takes his patient’s care seriously.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
Don’t take it personally when you first meet him and he doesn’t seem thrilled to see you. Be patient and you’ll see that he draws out your entire care plan and explains your history to you. You’ll appreciate his knowledge and personality in the end.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
Dr. Straub is a very “cut-to-the-chase” type of guy. He can come off very “dry” at first. But he explains the information well and thoroughly. We are still waiting to see the results of our first treatment with him. But he and his practice seem to pay detailed attention to our care. So far, Dr. Straub has done nothing to rub us the wrong way. My husband also liked him for his straight forward and knowledgeable personality.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
I had already been prescribed clomid and letrozole at my OB. But I had not yet done an HSG. And my OB didn’t think I needed metformin. The first thing Dr. Straub did was order the metformin 1500mg and HSG. It was clear. I took the metformin for a month and a half before we started a new cycle with a doubled dose of letrozole (5MG) and an IUI. We are waiting to see the results. But the actual IUI procedure was done by another doctor in the practice who was fantastic. Great experience. We feel heard and we feel this was the appropriate protocol for the moment.
Describe your experience with RBA.
The clinic could use some more pep in their front of house crew’s attitude. We have never been super impressed with how we are greeted or spoken to when we arrive or when we call. The clinic does have things going for it like cleanliness, multiple locations, lab on site, spacious, etc.
Describe the costs associated with your care under Robert Straub at RBA.
$1200 self pay for an IUI cycle. $250 for consultation.
6
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unknown Success
9
9
Age 32
1 Fertility Medications
Endometriosis
PCOS
Tubal Blockage
Ashkenazi Jewish
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
When I see Dr. Straub I have his undivided attention. He has my chart and is not distracted...While I did a ton of research prior to seeing Dr. Straub, my husband did not and he felt Dr. Straub did a good job of explaining our issues, potential courses of treatment, why he recommends IVF, and how it would work. Dr. Straub is visual and lays it all out on paper for you. When he feels like the conversation gets de-railed, he brought it back. I'm a structure person and he seems to be as well so that works out.
RBA's nurses are great. While they move quickly, they are very nice and will answer any questions. I feel very comfortable with the nurses...Kim in Cumming is excellent. She's totally on top of it if there's an opportunity to see Dr. Straub more quickly. The team does everything they can to not code your chart as infertility so you can use as much insurance as you can, but just double check because Dr. Straub said this then coded an appointment as IVF instead of PCOS or endometriosis which meant it wasn't covered by my insurance. Best to always double check.
How was your experience with Robert Straub at RBA?
After 18 months with my OB including PCOS, 5 negative cycles with Femara, and a laparoscopy to remove severe endometriosis, I finally saw Dr. Straub. He was no nonsense which I appreciated. He outlined why IUIs would not work for us and we're on the same page to move forward with IVF. I thought it was great that he recognized we should pursue frozen transfers. I've felt comfortable asking direct questions and getting a clear answer. While I did a ton of research prior to seeing Dr. Straub, my husband did not and he felt Dr. Straub did a good job of explaining our issues, potential courses of treatment, why he recommends IVF, and how it would work. Dr. Straub is visual and lays it all out on paper for you. When he feels like the conversation gets de-railed, he brought it back. I'm a structure person and he seems to be as well so that works out.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
Know your health history. Ask direct questions. While the process can be very emotional, go in to appointments with the goal of answers and plans.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
When I see Dr. Straub I have his undivided attention. He has my chart and is not distracted.
Describe your experience with the nursing staff at RBA.
RBA's nurses are great. While they move quickly, they are very nice and will answer any questions. I feel very comfortable with the nurses.
Describe your experience with RBA.
Kim in Cumming is excellent. She's totally on top of it if there's an opportunity to see Dr. Straub more quickly. The team does everything they can to not code your chart as infertility so you can use as much insurance as you can, but just double check because Dr. Straub said this then coded an appointment as IVF instead of PCOS or endometriosis which meant it wasn't covered by my insurance. Best to always double check.
Describe Robert Straub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
Dr. Straub was very clear to recommend a single embryo transfer for my age and first IVF cycle.
9
Doctor
Robert Straub
Humanity
Communication
Compassion
Explained risks
9
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2009 - 2015, Successful
10
10
Age 25 - 31
2 IVF
1 Egg Freezing
2 Embryo Freezing
Tubal Blockage
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Robert Straub] takes time to really make sure you understand everything he is going over. He has a habit of drawing pictures to help demonstrate exactly what he is talking about. When I experienced a ruptured ectopic pregnancy he gave me his personal cell phone number and fought with the ER staff on my behalf to make sure I had the best possible care and in order to have me transferred to a hospital that he worked with.
RBA is an amazing clinic. They are great at responding to questions and getting things moving once you're ready to start a cycle. I received the best care from all the staff there. I've since moved away from the Atlanta area but I will travel back there when we are ready to conceive again.... The nursing staff that works with Dr. Straub is amazing! They even took time to call me a few weeks after my ruptured ectopic pregnancy just to check on me and see if I was doing okay.
How was your experience with Robert Straub at RBA?
I have a long history with Dr. Straub and from the very beginning I have had an amazing experience with him. He takes time to really make sure you understand everything he is going over. He has a habit of drawing pictures to help demonstrate exactly what he is talking about. When I experienced a ruptured ectopic pregnancy he gave me his personal cell phone number and fought with the ER staff on my behalf to make sure I had the best possible care and in order to have me transferred to a hospital that he worked with. I cannot say enough good things about Dr. Straub.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
Bring your questions. He has no trouble answering them, no matter how crazy they might be. He actually asked me one time what other crazy wives tales are going around in the infertility community.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
Dr Straub has amazing bedside manner. I always felt as if I were his number 1 priority when I was seeing him. He never treated me like I was just a number or just a paycheck, he really cared about me and about the outcome of our treatment.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
I do not remember all the specifics in protocol.
Describe your experience with your nurse at RBA. (Assigned nurse: Shelly, then Amy)
The nursing staff that works with Dr. Straub is amazing! They even took time to call me a few weeks after my ruptured ectopic pregnancy just to check on me and see if I was doing okay.
Describe your experience with RBA.
RBA is an amazing clinic. They are great at responding to questions and getting things moving once you're ready to start a cycle. I received the best care from all the staff there. I've since moved away from the Atlanta area but I will travel back there when we are ready to conceive again.
Describe Robert Straub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
As a young, otherwise healthy woman, Dr. Straub was conservative with the amount of embryos he wanted to transfer. He always suggested one but allowed my husband and I to make the final decision on whether or not we wanted to transfer 1 or 2. Both of my kids were conceived from a single embryo transfer.
10
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Successful
8
8
Age 32 - 33
3 Fertility Medications
PCOS
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Successful
Dr Straub is direct and open about his plans for you...He was warm but to the point. He didn’t waste my time or my money...I didn’t see Dr Straub as much as I saw his nurse and nurse practitioner...He believes I doing all baseline testing then coming up with a personalized plan. We started with clomid as I have PCOS. We did 2 cycles of monitored clomid, I had an ectopic then we moved on to femara. I am currently pregnant from my femara cycle.
There has been turnover [at RBA- Cumming]] since I became pregnant. While I was there I saw his nurse practitioner mostly and she was wonderful...Around $1000 per clomid/femara cycle including a trigger shot...Great communication, great office staff- very sensitive...They have plenty of cost effective options to try. The clinic experienced turn over in my last cycle so that was upsetting but the communication was still there...
How was your experience with Robert Straub at RBA?
I didn’t see Dr Straub as much as I saw his nurse and nurse practitioner. The office always answered my calls and called me back in a timely manner. I did experience an ectopic pregnancy while under his care and his office was very sensitive about the situation. I loved the ultrasound tech, she always made me feel relaxed.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
Do not hesitate to make an appointment and get started. Wish I had started sooner. 2/3 cycles ended up with a positive pregnancy test.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
He was warm but to the point. He didn’t waste my time or my money.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
He believes I doing all baseline testing then coming up with a personalized plan. We started with clomid as I have PCOS. We did 2 cycles of monitored clomid, I had an ectopic then we moved on to femara. I am currently pregnant from my femara cycle.
Describe your experience with the nursing staff at RBA.
There has been turnover since I became pregnant. While I was there I saw his nurse practitioner mostly and she was wonderful.
Describe your experience with RBA.
Great communication, great office staff- very sensitive. Dr Straub is direct and open about his plans for you. They have plenty of cost effective options to try. The clinic experienced turn over in my last cycle so that was upsetting but the communication was still there.
Describe the costs associated with your care under Robert Straub at RBA.
Around $1000 per clomid/femara cycle including a trigger shot.
8
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
9
10
Age 39 - 40
4 IUI
Donor Eggs
Poor Egg Quality
European
Native American
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Straub] seemed to care about our struggles and answered all questions honestly... He was very direct and explained every option and the rates at which each option would work. He gave us 3 different options and told us which one would work best if we wanted to conceive. He advised us to see a counselor as well to make sure we were on the correct path.... If you want a doctor who is blunt ans direct and will not sugar coat anything he is the guy.
The clinic [RBA - Cumming] is very organized which is a great quality and that helps make this less stressful for the patient. I liked how they give you a folder and tell you what you and your spouse must do to move on to treatment. They answer your emails promptly.... They were very caring and explained all testing and treatments and gave us a checklist that needed to be completed before moving on to IVF.... Our estimate is around $25,000-$30,000
How was your experience with Robert Straub at RBA?
He was very direct and explained every option and the rates at which each option would work. He gave us 3 different options and told us which one would work best if we wanted to conceive. He advised us to see a counselor as well to make sure we were on the correct path.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
If you want a doctor who is blunt ans direct and will not sugar coat anything he is the guy.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
He seemed to care about our struggles and answered all questions honestly and he is very direct.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
We have not started IVF with donar eggs yet.
Describe your experience with your nurse at RBA. (Assigned nurse: Jennifer Cunningham)
They were very caring and explained all testing and treatments and gave us a checklist that needed to be completed before moving on to IVF.
Describe your experience with RBA.
The clinic is very organized which is a great quality and that helps make this less stressful for the patient. I liked how they give you a folder and tell you what you and your spouse must do to move on to treatment. They answer your emails promptly.
Describe the costs associated with your care under Robert Straub at RBA.
Our estimate is around $25,000-$30,000
Describe Robert Straub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
N/A
9
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2016, Successful
10
10
Age 34
IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Other
Income $0 - $49K
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
As a patient I felt comfortable talking with him [Dr. Robert Straub] about everything, he was very knowledgeable and didn't try to make us spend unnecessary money. He's very up front and honest about everything. Great bedside manner...He was very honest with us about everything including how this may not work the 1st time...Nursing staff [at RBA] was amazing and knowledgeable
As a patient I felt comfortable talking with him [Dr. Robert Straub] about everything, he was very knowledgeable and didn't try to make us spend unnecessary money. He's very up front and honest about everything. Great bedside manner...He was very honest with us about everything including how this may not work the 1st time...Nursing staff [at RBA] was amazing and knowledgeable
How was your experience with Robert Straub at RBA?
As a patient I felt comfortable talking with him about everything, he was very knowledgeable and didn't try to make us spend unnecessary money. He's very up front and honest about everything. Great bedside manner.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
Be honest about health history
During treatment, were you treated like a number or a human with Robert Straub at RBA?
He was very honest with us about everything including how this may not work the 1st time.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
It was an insane amount of medications, and shots,lupron, baby aspirin, estrogen, progesterone.
Describe your experience with your nurse at RBA. (Assigned nurse: Karen )
Nursing staff was amazing and knowledgeable
Describe your experience with RBA.
The clinic was very clean and organized
Describe the costs associated with your care under Robert Straub at RBA.
It was somewhere around 4thousand
Describe Robert Straub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
He thought I was young enough to just transfer one and he was right
10
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
8
5
Age 25 - 26
Fertility Medications
Male Factor
European
Income $50K - $99K
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
We had an initial appointment where he [Dr. Straub] explained thoroughly what can cause infertility and the course of actions that can come from it. I went through bloodwork and an HSG test to make sure my tubes etc. we’re not blocked...He wasn’t outwardly expressing that he was empathetic, but he also wasn’t showing that he had no empathy, he just acts more professional to fix the issue.
$100-250 range for consultations. A few hundred for HSG testing...They [RBA staff] are the absolute worst communicators and make everything extremely difficult because they never contact you on test results or next steps. If you do not call them to follow up, they simply won’t. It’s all up to the patient to coordinate the next steps and try to get any answers, which is very frustrating...
How was your experience with Robert Straub at RBA?
He was very good at explaining things. Very nice doctor and straightforward without being harsh. We liked how he drew things out to explain and answered all our questions. He wasn’t outwardly expressing that he was empathetic, but he also wasn’t showing that he had no empathy, he just acts more professional to fix the issue.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
Don’t be afraid to ask questions, he will answer and explain well if you are confused or need more information.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
He was personable and straightforward while not harsh.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
We had an initial appointment where he explained thoroughly what can cause infertility and the course of actions that can come from it. I went through bloodwork and an HSG test to make sure my tubes etc. we’re not blocked. My husband went through several sperm tests as well as bloodwork. He came back low each time, low enough that IUI seamed to not be favorable. He was recommended to a urologist to try to get an answer on why his sperm results were not ideal and try to fix the issue to try IUI.
Describe your experience with the nursing staff at RBA.
Did not have much interaction, they were always so quick to be in and out.
Describe your experience with RBA.
They are the absolute worst communicators and make everything extremely difficult because they never contact you on test results or next steps. If you do not call them to follow up, they simply won’t. It’s all up to the patient to coordinate the next steps and try to get any answers, which is very frustrating.
Describe the costs associated with your care under Robert Straub at RBA.
I don’t remember exactly, but $100-250 range for consultations. A few hundred for HSG testing.
Describe Robert Straub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
No
What specific things went wrong at RBA?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at RBA.
Same answer as before- They are the absolute worst communicators and make everything extremely difficult because they never contact you on test results or next steps. If you do not call them to follow up, they simply won’t. It’s all up to the patient to coordinate the next steps and try to get any answers, which is very frustrating.
8
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
3
5
Age 35 - 37
1 IVF
Donor Sperm
Male Factor
European
Income $100K - $199K
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Successful
He [Dr. Robert Straub] is a very hard man to work with. Not a lot of compassion, but he did do good work with my first IVF cycle. When I lost the baby the 2nd cycle…he never even called. I’m 42,000 in debt and he never even called...It was very hard to feel like a human and not a number with him...I did IVF twice. So happy I have one child! Grateful for that
It was very hard to feel like a human and not a number with him and with RBA. I lost my second baby, had to have emergency surgery in ER and he [Dr. Robert Straub] NEVER called. Was awful. Grateful for my son but man it was hard working with RBA...The nurses were way better then doctor...Nurses and staff are nice but you can’t help feeling like a number. Ask a lot of questions and don’t feel bad.
How was your experience with Robert Straub at RBA?
He is a very hard man to work with. Not a lot of compassion, but he did do good work with my first IVF cycle. When I lost the baby the 2nd cycle…he never even called. I’m 42,000 in debt and he never even called.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
It’s really really hard. Call someone who has worked with him before.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
It was very hard to feel like a human and not a number with him and with RBA. I lost my second baby, had to have emergency surgery in ER and he NEVER called. Was awful. Grateful for my son but man it was hard working with RBA.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
I did IVF twice. So happy I have one child! Grateful for that….but was RBA a great experience….no.
Describe your experience with the nursing staff at RBA.
The nurses were way better then doctor
Describe your experience with RBA.
Call someone who has done it before and worked with RBA. It’s really challenging. It also takes a long time so start now. Nurses and staff are nice but you can’t help feeling like a number. Ask a lot of questions and don’t feel bad.
Describe the costs associated with your care under Robert Straub at RBA.
$50,000
Describe Robert Straub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
I wish I would have done 2 embryo transfer.
3
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Successful
10
10
Age 35
1 IVF
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Toledo has been great to work with so far. I was so sad my original doctor left the office but he picked up right where she left off and it means alot . He was very direct but still warm with some very hard conversations... I was dealing with a number of issues ‘male fertility, low egg reserve , uterine fiboriids, blocked fallapian tubes and a uterine polyp. I used lupon and gonal for 14 days and then did an egg retervial . We were able to get 9 eggs. I had 5 embryos , two survived and I opted to do genetic testing. We ended up with one healthy embryo and I am waiting to do a polyp removal then transfer
They [the staff at RBA-Cumming] are very experenced and kind . its busy but they get to everyone . I had tons of questions and the made it a point to email or call back very quickly ! I am a little concerned as to why a few of the doctors left but I guess... The staff was so warm and Dr Toledo was kind... I was dealing with a number of issues ‘male fertility, low egg reserve , uterine fiboriids, blocked fallapian tubes and a uterine polyp. I used lupon and gonal for 14 days and then did an egg retervial . We were able to get 9 eggs. I had 5 embryos , two survived and I opted to do genetic testing. We ended up with one healthy embryo and I am waiting to do a polyp removal then transfer
How was your experience with Andrew Toledo at RBA?
Dr Toledo has been great to work with so far. I was so sad my original doctor left the office but he picked up right where she left off and it means alot . He was very direct but still warm with some very hard conversations
What's one piece of advice would you give a prospective patient of Andrew Toledo at RBA?
You are in good hands
During treatment, were you treated like a number or a human with Andrew Toledo at RBA?
The staff was so warm and Dr Toledo was kind
Describe the protocols Andrew Toledo used in your cycles at RBA and their degree of success.
I was dealing with a number of issues ‘male fertility, low egg reserve , uterine fiboriids, blocked fallapian tubes and a uterine polyp. I used lupon and gonal for 14 days and then did an egg retervial . We were able to get 9 eggs. I had 5 embryos , two survived and I opted to do genetic testing. We ended up with one healthy embryo and I am waiting to do a polyp removal then transfer
Describe your experience with RBA.
They are very experenced and kind . its busy but they get to everyone . I had tons of questions and the made it a point to email or call back very quickly ! I am a little concerned as to why a few of the doctors left but I guess
10
Doctor
Andrew Toledo
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Cumming
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
9
Age 34 - 35
2 IUI
1 IVF
Tubal Blockage
Other
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Straub never made us feel rushed or that any questions were ridiculous or not important. He took the time to explain the process while not overwhelming us with details. He always answered all our questions. He didn't make us feel like we were just another case he was reading from a file. ... We attempted 2 rounds of IUI prior to IVF. IUI was a long shot due to a blocked tube.
The strength of the clinic [RBA] is getting back to patients in a timely manner and not having a long waiting period to get the process started like many clinics do. The weakness of the clinic is the response from the on call after hours phone service. ... They [nurses] were very supportive and available while going through IUI and IVF. Even when an appointment did not have a nursing consultation if I had any questions they were always available to help and did not make any questions seem rushed, unimportant or a waste of their time.
How was your experience with Robert Straub at RBA?
Dr. Straub's strengths are in the way he explains the processes and makes you feel comfortable to ask questions. I never felt rushed through the process and my questions were always answered. One of the weaknesses I believe is the sheet that is filled out when he is explaining the process. He draws out the chart while explaining the process. This all makes sense in the visit however I think there should be a form with some info printed and then he could draw the process for the situation. I understand everyone's situation is different and a template can feel a little impersonal however after the visit the writing is hard to read and it is hard to review the sheet later.
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
If you are from Fayetteville or the surrounding area be prepared to travel. Many of the appointments will have to be at the main office in Sandy Springs. He is only at the Fayetteville office twice a month and they do not do ultrasound or blood work.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
Dr. Straub never made us feel rushed or that any questions were ridiculous or not important. He took the time to explain the process while not overwhelming us with details. He always answered all our questions. He didn't make us feel like we were just another case he was reading from a file.
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
We attempted 2 rounds of IUI prior to IVF. IUI was a long shot due to a blocked tube. For the process I did clomid, vaginal estrogen and a trigger shot. Neither attempt worked. IVF- blood work and ultrasound on day 2 of cycle. Started taking 225 iu/ml gonal F. Ultrasound and blood work on day 6 of cycle. Continuing with gonal F and started Ganirelix. Completed the gonal F day 11. Completed ganarelix day 12 and took Lupron trigger shot night of day 12. Egg retrieval day 14. 16 eggs retrieved, 9 were mature, 8 were able to fertilized, 4 made it to blastocyst. Waiting on PGS results to see how many are normal and to do FET.
Describe your experience with the nursing staff at RBA.
The nursing staff has always been available to answer questions and to help go through the process. They were very supportive and available while going through IUI and IVF. Even when an appointment did not have a nursing consultation if I had any questions they were always available to help and did not make any questions seem rushed, unimportant or a waste of their time. The nurses returned phone calls quickly and always responded to encrypted emails promptly.
Describe your experience with RBA.
The strength of the clinic is getting back to patients in a timely manner and not having a long waiting period to get the process started like many clinics do. The weakness of the clinic is the response from the on call after hours phone service. Although the phone service is contracted the people taking the messages should understand the need of the facility they are taking the message for, the answering service was occasionally insensitive and rude.
Describe the costs associated with your care under Robert Straub at RBA.
Approximately 1200 for each IUI IVF- process 14,100 includes all blood work and ultrasound and retrieval Medication for IVF- 2700 PGS-550 Unlimited FET until a viable pregnancy- 7000$
Describe Robert Straub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
We have not had the consult for this yet.
10
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
RBA
Fayetteville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
10
10
Age 28 - 31
1 IVF
Male Factor
Tubal Blockage
European
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I liked him [Dr. Robert Straub]. He was very straight forward, very smart, answers all questions... 1. We did fresh transfer with ICIS. I was young and my fertility issue is a tube blockage and my husband had a vasectomy reversal so his sperm was an issue as well. It worked the 1st time, our baby is 2.5 years old 2. went in to use one of our frozen tested (PCG and PDG) embryos) did a typical transfer (BC, Estrogen, PIO). 1st beta was 20. 2nd beta was 6. 3. Currently in cycle. This cycle we did Lupron and a scratch biopsy.
I hate the location of the main office [of RBA]. It is far from Fayetteville where Dr Straub sees people for consults. Youhave to get all your test done there and it is a drive. The facility itself is very clean and nice.... RBA gives a military discount. Our Fresh cycle was about 8K and our 2 frozen were 2K a piece. We had genetic testing that was 1000 to take the sample..... I like Amy. She always response to emails usually same day. I never had an issue getting questions answered. She did tell me about my 2nd cycle not resulting in a pregnancy, she was straight forward.... but I am sure that news is hard to give.
How was your experience with Robert Straub at RBA?
I really liked him. I saw him about 6 times, either for consults, plan of action, scratch biopsy and he called when I was pregnant the 1st time. I felt like he was very smart a knew what he was doing .
What's one piece of advice would you give a prospective patient of Robert Straub at RBA?
ask questions. He always ask if you have any questions and it's your own fault if you don't ask them. He is willing to answer anything, even multiple times.
During treatment, were you treated like a number or a human with Robert Straub at RBA?
I liked him. He was very straight forward, very smart, answers all questions
Describe the protocols Robert Straub used in your cycles at RBA and their degree of success.
1. We did fresh transfer with ICIS. I was young and my fertility issue is a tube blockage and my husband had a vasectomy reversal so his sperm was an issue as well. It worked the 1st time, our baby is 2.5 years old 2. went in to use one of our frozen tested (PCG and PDG) embryos) did a typical transfer (BC, Estrogen, PIO). 1st beta was 20. 2nd beta was 6. 3. Currently in cycle. This cycle we did Lupron and a scratch biopsy.
Describe your experience with your nurse at RBA. (Assigned nurse: Amy Zimmerman)
I like Amy. She always response to emails usually same day. I never had an issue getting questions answered. She did tell me about my 2nd cycle not resulting in a pregnancy, she was straight forward.... but I am sure that news is hard to give.
Describe your experience with RBA.
I hate the location of the main office. It is far from Fayetteville where Dr Straub sees people for consults. Youhave to get all your test done there and it is a drive. The facility itself is very clean and nice.
Describe the costs associated with your care under Robert Straub at RBA.
RBA gives a military discount. Our Fresh cycle was about 8K and our 2 frozen were 2K a piece. We had genetic testing that was 1000 to take the sample.
Describe Robert Straub's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
I asked on our 1st consult if we could do 2 embryos and was told no. I was also 26 and it was my first cycle. I understood why he said no, the risk associated with multiple is high.
10
Doctor
Robert Straub
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Fayetteville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, 15 Eggs Frozen
10
10
Age 38 - 40
1 Egg Freezing
Tubal Blockage
Uterine Fibroids
Prefer not to answer
Income $100K - $199K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
As a patient younger than 40 and older than 35, I was told the best treatment plan is to transfer a single embryo...Dr. Scott Slayden was very understanding of my questions and my concerns pertaining to my egg retrieval. If I needed to schedule an appt to see him, he would find the time to accommodate my schedule to get that going, whether it was in person or on a virtual appointment...I felt like I was treated like a human because there were consistency in the communication about how I would feel and what I needed to do if I felt uncomfortable in any way during the process
There were some discrepancies [at RBA] with when my procedure would take place and what the insurance would cover. I had a designated nurse/nurses who assisted my planning or communication of my medications and when to make the changes...The worst thing about the office is the phones and people answering the phones. As a patient, I found it to be very frustrating not being able to get a hold of clinician or staff when you need assistance with your medication or need to communicate to the team in reference to your care
How was your experience with Scott Slayden at RBA?
Dr. Scott Slayden was very understanding of my questions and my concerns pertaining to my egg retrieval. If I needed to schedule an appt to see him, he would find the time to accommodate my schedule to get that going, whether it was in person or on a virtual appointment. He truly had confidence in my case and his expectations were high and it turned out to be amazing results for me. On the day of surgery he made me feel comfortable and at ease letting me know that it was going to be ok and the procedure it self was approximately 30 minutes and before I knew it, I was in the recovery room waking up to my boyfriend (future husband), and Dr. Scott Slayden by my side making sure I was ok.
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
Make sure you understand you understand your procedure because if you do not it would be advised to speak to your doctor about the whole process, which the nurses will be able to assist as well. Know your insurance coverage, and keep track of every single detail of the whole process. Keep records of communication, medication delivery, cost of medication, and take notes.
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
I felt like I was treated like a human because there were consistency in the communication about how I would feel and what I needed to do if I felt uncomfortable in any way during the process. Elizabeth the nurse always made sure to call me back if I left a message for the team through the portal.
Describe the protocols Scott Slayden used in your cycles at RBA and their degree of success.
I was on a standard antagonist IVF protocol treatment. I was on the two main gonadotropins: follicle stimulating hormone (FSH) and luteinizing hormone (LH). These hormones can also be synthesized or purified in a laboratory and given by injection as fertility medications. HCG was used to trigger my final egg maturation, then The egg retrieval procedure was scheduled around 36 hours after the trigger shot. Quality control throughout the entire process was very important to me with in vitro fertilization. One of the ways they improve quality control in the program is by using highly specialized ultrasound equipment. When I went in for my scans, I was measured and the follicles were growing as indicated by my scan. When it was close to my procedure, I was so ready for my procedure because I felt so bloated and wanted to burst. I was able to retrieve 20 eggs and froze 15 mature eggs. In summary, my doctor chose this protocol because it is particularly useful for those at high risk of ovarian hyperstimulation syndrome (OHSS).
Describe your experience with your nurse at RBA. (Assigned nurse: Elizabeth)
Elizabeth the nurse definitely helped me with communication and planning of my appointments. One of the biggest issue I had with the team is the coordinator's communication/ mix up of my procedure which caused some issues with my insurance and authorization for my procedure. There were some discrepancies with when my procedure would take place and what the insurance would cover. I had a designated nurse/nurses who assisted my planning or communication of my medications and when to make the changes.
Describe your experience with RBA.
Very prestige, clean, professional staff, several locations to meet the patients needs, and appointments were very flexible. The worst thing about the office is the phones and people answering the phones. As a patient, I found it to be very frustrating not being able to get a hold of clinician or staff when you need assistance with your medication or need to communicate to the team in reference to your care. I've had to file a couple a complaints with the business manager and it was very hard to deal with the communication and answering of the phones. They should do better with their phones. Its definitely one of their weakness.
Describe your experience with your monitoring appointments at RBA.
It was efficient and I had no issues with my monitoring appointments. My technician was thorough and explain the procedure and what would be the next step in the process.
Describe the costs associated with your care under Scott Slayden at RBA.
My treatment cost was mostly covered by my insurance and my out of pocket expenses were about 2K.
Describe Scott Slayden's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
Since my eggs are frozen, I did not have an in depth conversation about the eSET options of transfers. As a patient younger than 40 and older than 35, I was told the best treatment plan is to transfer a single embryo. If I had to pick my options, I would prefer to a multiple embryo transfer to include two embryo transfer. He recommended a single transfer but I would love to have twins and start a family in a shorter period time frame in order to create a sense of a large family.
What specific things went wrong at RBA?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at RBA.
Communication, inconsistency with insurance and clinical communication, and coordinator not following up appropriately.
10
Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
6
5
Age 34 - 36
IUI
1 IVF
Endometriosis
Poor Egg Quality
Black or African-American
Income $50K - $99K
Consultant
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Scott Slayden] seemed to care about my husband and I growing our family whenever met with him. He did not perform my egg retrieval and I was not aware that he was not going to be there. I had a lot of unanswered questions and felt he didn't follow-up...my protocol seemed to be very generic...didn't seemed tailored for me and my fertility issues...I didn't feel important at all...
the different locations they [RBA] provided and the appointment time are convenient to my work schedule...[nurses] didn't communicate...always losing my paperwork and that seemed to be the focus everytime I came to appointment...never organized...had to remind them where I was throughout my process...they double book patients...always rushing to get me in and out.
How was your experience with Scott Slayden at RBA?
He seemed to care about my husband and I growing our family whenever met with him. He did not perform my egg retrieval and I was not aware that he was not going to be there. I had a lot of unanswered questions and felt he didn't follow-up with notes from appointments to refer back to.
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
He's great doctor but please provide note for your patients to refer back to because somethings makes more sense on paper.
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
I was never followed up with written documentation throughout the process and I alway had to remind them where I was throughout my process or they would loose my paperwork and went multiple nurses and was giving different procedures. Felt very rushed!
Describe the protocols Scott Slayden used in your cycles at RBA and their degree of success.
my protocol seemed to be very generic. The proctor didn't seemed tailored for me and my fertility issues
Describe your experience with your nurse at RBA. (Assigned nurse: Carla but then it started changing every appointment )
you can tell they didn't communicate during my process. I would multiple nurse and they were always losing my paperwork and that seemed to be the focus everytime I came to appointment and never organized. It was a frustrating process and always rushing to get me in and out. They knock on the door during ultrasound sessions rushing the sonogram technician.
Describe your experience with RBA.
Some of the strength of this clinic is the different locations they provided and the appointment time are convenient to my work schedule. Some of the weaknesses include not the waiting time in the waiting room is sometime longer than normal because they double book patients. For anyone looking to receive services from this clinic have you questions ready and get ready to have multiple nurses. I wish you well!!
Describe the costs associated with your care under Scott Slayden at RBA.
It was expensive a d differently not worth the price. I feel like I could have taken the money threw out the window. It was a waste!! I didn't feel important at all.
What specific things went wrong at RBA?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at RBA.
The nurse failed to contact the pharmacy with refills and I told by one nurse to have certain type of sonogram done and then came back the next day only to tell I didn't that done.
6
Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
9
Age 38
Fertility Medications
Recurrent Pregnancy Loss
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Slayden] met with me and my husband and gave us the time and energy to understand everything...He is a clear communicator, although I am in medicine, and his nurse told me that many people don't understand him, so she went through everything again. There were a couple of comments that were difficult to hear, particularly an analogy of my eggs having rusty rails, but I like that it kicked my partner into gear to say that. His clinic staff have followed up with me comprehensively, even during the coronavirus outbreak. I also liked that he didn't try to mess around with IUI and got right to IVF since I had recurrent pregnancy loss.
clinic staff [at RBA] have followed up with me comprehensively, even during the coronavirus outbreak...[nurses are] Very compassionate, upbeat and comprehensive. Great communication...They also offer a guaranteed baby program starting at $19K, but given my age (37), my estimate, before review by the board, was around $29K...It's a lovely office in a nice building. There were no other patients there before or during our visit (to the best of my knowledge), which was really nice. They practiced excellent sanitary and confidentiality procedures. I was expecting them to draw blood during my first visit, but instead they sent me to Quest. Not a big deal, but it's good to know that they didn't do any diagnostics during the first visit.
How was your experience with Scott Slayden at RBA?
I only met with him once. His clinic and staff are great. He is a clear communicator, although I am in medicine, and his nurse told me that many people don't understand him, so she went through everything again. There were a couple of comments that were difficult to hear, particularly an analogy of my eggs having rusty rails, but I like that it kicked my partner into gear to say that. His clinic staff have followed up with me comprehensively, even during the coronavirus outbreak. I also liked that he didn't try to mess around with IUI and got right to IVF since I had recurrent pregnancy loss.
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
Bring your partner with you to the appointment, especially if they are on the fence about fertility treatment.
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
He met with me and my husband and gave us the time and energy to understand everything.
Describe the protocols Scott Slayden used in your cycles at RBA and their degree of success.
I haven't gone through a cycle yet.
Describe your experience with your nurse at RBA.
Very compassionate, upbeat and comprehensive. Great communication.
Describe your experience with RBA.
It's a lovely office in a nice building. There were no other patients there before or during our visit (to the best of my knowledge), which was really nice. They practiced excellent sanitary and confidentiality procedures. I was expecting them to draw blood during my first visit, but instead they sent me to Quest. Not a big deal, but it's good to know that they didn't do any diagnostics during the first visit.
Describe the costs associated with your care under Scott Slayden at RBA.
$18,000 plus medications ($4000-$7000). They also offer a guaranteed baby program starting at $19K, but given my age (37), my estimate, before review by the board, was around $29K.
10
Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
10
10
Age 33 - 37
2 IUI
1 Egg Freezing
IVF
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
During a Follicle check, [Dr. Slayden] determined I had too many to proceed with an IUI cycle. This was such a big deal because my egg reserve is so low...he did not want me to lose my eggs and strongly recommend IVF. The decision to transfer to an IVF cycle was not easy...He gave me hope, he gave me support, he gave me a sweet little boy.
The first thing I noticed about [RBA] was parking was not free but thank God they validated it for you...clean and easy to navigate...operates with a level of privacy which I found comforting...accommodating to working women and men with appointments beginning as early as 7:20am...I can’t say enough about how much I love this office.
How was your experience with Scott Slayden at RBA?
I always knew I wanted to be a mother, so I was completely devastated after my first miscarriage in 2013 and again in 2014. It was at that moment that I knew that I needed answers, and not just from books or online, but from a licensed professional. I chose Dr. Slayden for a number of reasons but ultimately I believe it was his confidence, knowledge, and gentleness that sealed the deal for me. And I needed that because I was completely lost emotionally. I expressed my strong desire to become a mother and Dr. Slayden was thorough and honest with me and my husband about our challenges. He gave us several fertility options but it never felt like he was trying to sell us. While he was in favor of IVF because of the success rate, he also understood the cost associated with this procedure so he recommended more cost effective approaches. In 2015, my husband and I decided to try and treat our infertility with IUI. I was excited but nervous. But what I loved about Dr. Slayden is he did not give us false hope. He was honest, but not brutal, about our chances and when my pregnancy test was negative he encouraged me not to lose faith. I think that’s what kept me going because for me, some days were really hard but I knew I had a doctor committed to my dream. In 2017, we tried IUI again but this time the results were different. During a Follicle check, he determined I had too many to proceed with an IUI cycle. This was such a big deal because my egg reserve is so low. And still committed to my dream, he did not want me to lose my eggs and strongly recommend IVF. The decision to transfer to an IVF cycle was not easy but after, what felt like an hour call with Dr. Slayden, I was convinced and completely optimistic. One thing that always stands out to me about Dr. Slayden was a conversation he had with me and my husband. My husband asked what are chances were of getting pregnant via IVF and Dr. Slayden answered by saying it’s either 0% or 100%. And I just loved this because he had faith when mine had wavered. He gave me hope, he gave me support, he gave me a sweet little boy born 5/22/2018.
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
I have actually recommended Dr. Slayden to other women who dreamed of becoming mothers but could not do it naturally. I always tell them to never give up. That even if it does not work at first, to hang in there. To not lose hope. That Dr. Slayden will do everything he can to give you what you are desiring.
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
Dr.slayden and his entire staff goes above and beyond for their patience. Not only did everyone in the clinic know me by my name, but after every visit, Dr. Slayden always took time to speak to me and answer any questions I had. He spoke to me warmly but honestly. He was sad when I was sad. He was excited when I was excited. This interaction and emotions can only occur when you are treated like a human.
Describe the protocols Scott Slayden used in your cycles at RBA and their degree of success.
I understood what IVF was but that was all. I learned so much from Dr. Slayden that I’ve often considered a career change from management to an IVF consultant. I struggled with a thin uterine lining so Dr. Slayden took this into consideration When writing my protocol. Instead of clomid, he prescribed follistim. After my egg retrieval came the hard part. Every single day I took L Arganine, female viagra, vitamin E, baby aspirin and progesterone. He also performed a procedure to scratch my uterus. This was done to Increase my chances of success. And last by not least, I did an estrogen injection, with the longest needle in the world, every 3 days. On September 4, 2017 i did my embryo transfer and 2 weeks later I was pregnant. I continued to take baby asprin and estrogen until I graduated at 12 weeks.
Describe your experience with your nurse at RBA. (Assigned nurse: Kimmy)
I loved Kimmy. Of course when going through something like this, you often prefer the doctor treat you but after meeting Kimmy, that changed. Kimmy had twins born via IVF. Kimmy was nice, funny, gentle, forthcoming and sympathetic. These are hard qualities for 1 person to have but she operated with empathy because she understood what this meant to me. I was always nervous before every single appointment but I felt better the moment I walked through the door. Their front desk coordinator, Heather was friendly and I just loved that she knew me by my name. I can’t say enough about how much I love this office. After I had my son I had the opportunity to take him to the clinic and I just thanked every single person for helping me in some way. Sometimes it was words of encouragement and other times it was a friendly smile.
Describe your experience with RBA.
I visited the Lawrenceville location as it was closer to my house. The first thing I noticed about this location was parking was not free but thank God they validated it for you. The clinic is clean and easy to navigate. This clinic also operates with a level of privacy which I found comforting. They are also very accommodating to working women and men with appointments beginning as early as 7:20am. This was a huge deal to me since I knew it was going to be difficult to juggle work and appointments. However, for me the biggest weakness was this office is located on the 3rd floor and I’m really scared of elevators.
Describe the costs associated with your care under Scott Slayden at RBA.
Unfortunately, I don’t remember everything. Before I began my IVZf treatment, they got me in tough with their finance department who went thoroughly went through everything with me. My total cost of the procedure with medicine and testing was close to 30k
Describe Scott Slayden's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
N/A. I performed PGS testing but only had 1 genetically viable embryo o transfer.
10
Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2016, Successful
10
10
Age 33 - 35
2 IUI
2 IVF
Endometriosis
Income $0 - $49K
4th of 10 Docs
Strongly Recommends
Strongly Recommends
Successful
I love dr slayden, he was not just my dr, he was my friend. He knows his stuff and is very educated and experienced. He properly diagnosed me from the beginning. If we had some bumps in the road, which we did. He always was compassionate n always had a great plan. His beside manner was wonderful...They [RBA staff] are amazing, they will listen to you and explain the situation in hand and set a game plan that works the best. Even in the tough times they are a shoulder to cry on and the comfort you need to move forward. They are really the best in my eyes. We had seen 3 Dr's before him and none of them made me fell so comfortable the way dr slayden did. They also all liked compassion
Tracy and everyone in the Lawrenceville [at RBA] and main office were great. They always should compassion. They treated you like family...They are amazing, they will listen to you and explain the situation in hand and set a game plan that works the best. Even in the tough times they are a shoulder to cry on and the comfort you need to move forward. They are really the best in my eyes. We had seen 3 Dr's before him and none of them made me fell so comfortable the way dr slayden did. They also all liked compassion
How was your experience with Scott Slayden at RBA?
I love dr slayden, he was not just my dr, he was my friend. He knows his stuff and is very educated and experienced. He properly diagnosed me from the beginning. If we had some bumps in the road, which we did. He always was compassionate n always had a great plan. His beside manner was wonderful
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
Trust him and listen to him. He knows what he is talking about and will make you feel like family
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
Dr sladen was the 4th dr n 3rd fertility offices. We had some horrible and heartbreaking experience before we came to him. We instantly felt like family. He properly diagnosed me when I had been missed diagnosed for 3 years. He would always make me feel special especially when things were going ruff. He would call us on holidays, after hours and even on vacation if we needed. He was wonderful
Describe the protocols Scott Slayden used in your cycles at RBA and their degree of success.
1st I had to have surgery to remove a uterine septum n endometriosis, a month later we had our 2nd Ivf , 1st with dr slayden. Had brithcontol n injection. Had a egg retrieval n 5 day transfer. This resulted in a pregnancy, I had a heterotopic pregnancy, I also had a hematoma with this pregnancy which caused premature labor and our twins being born to soon at 21 weeks. 2nd we had a hsg, which came back with issues, then I had to have surgery again to fix the septum n clean out. I then had a scarpe and our 3rd ivf, 2nd with dr slayden with injectables which resulted in a negative pregnancy test. I tried injectables again but the cycle was canceled because I fromed a cyst. Dr slayden suggested we take a brake for a few months and we did. We did a another hsg, come back prefect. Did the same brithcontol n Injection protocol. Had another scrape. Had our 4th ivf and 3rd with Dr slayden it was successful n great pregnancy and resulted in us having our wonderful gifts from God our twins.
Describe your experience with your nurse at RBA. (Assigned nurse: Tracy )
Tracy and everyone in the Lawrenceville and main office were great. They always should compassion. They treated you like family
Describe your experience with RBA.
They are amazing, they will listen to you and explain the situation in hand and set a game plan that works the best. Even in the tough times they are a shoulder to cry on and the comfort you need to move forward. They are really the best in my eyes. We had seen 3 Dr's before him and none of them made me fell so comfortable the way dr slayden did. They also all liked compassion
Describe your experience with your monitoring appointments at RBA.
This was always done prefect and in a timely manner
Describe the costs associated with your care under Scott Slayden at RBA.
28,000 to 35,000
Describe Scott Slayden's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
They would only transfer 2
10
Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2015, Unsuccessful
0
0
Age 32 - 35
2 IUI
1 IVF
Anovulation
Male Factor
PCOS
Other
European
Income $100K - $199K
Professor
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr Slayden] seemed happy to continue unrealistic treatments for us (IUI) either because it would bring more revenue or because he knew we would eventually need to do IVF. The problem with this was that for every year and dollar wasted our chances of a pregnancy with even IVF would have been more difficult. Be prepared to ask him hard questions to make your treatment something worth your time and energy.
RBA is a large practice which can be daunting, but overall their physicians stay on top of the latest research in reproductive endocrinology & embryology. Their embryology program (where your eggs/sperm/embryos will be taken care for IVF cycles) is outstanding.
How was your experience with Scott Slayden at RBA?
Dr. Slayden is a technically proficient physician. And he can be charming to most patients. However, the charm (his primary bedside manner) masks a lack of personal interest in helping patients understand treatment decisions. He seemed happy to continue unrealistic treatments for us (IUI) either because it would bring more revenue or because he knew we would eventually need to do IVF. The problem with this was that for every year and dollar wasted our chances of a pregnancy with even IVF would have been more difficult. Be prepared to ask him hard questions to make your treatment something worth your time and energy.
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
Educate yourself before any visits/treatments, ask him hard questions every time, demand clear answers about chances of success, and make sure you understand the window of time you have to be most successful with your goal to have a family. Do not rely on him to be in the driver seat for you to get the best care.
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
Poor response from office to staff to questions about treatments/procedures.
Describe the protocols Scott Slayden used in your cycles at RBA and their degree of success.
Femara for IUI, Femara with injectables for IUI, Antagonist protocol for IVF
Describe your experience with your nurse at RBA. (Assigned nurse: Tracey Womble)
Tracey was typically unorganized, unable to answer questions, poor about responding to questions in general, and ultimately totally uncompassionate.
Describe your experience with RBA.
RBA is a large practice which can be daunting, but overall their physicians stay on top of the latest research in reproductive endocrinology & embryology. Their embryology program (where your eggs/sperm/embryos will be taken care for IVF cycles) is outstanding.
Describe the costs associated with your care under Scott Slayden at RBA.
Transportation, Medication, Lost wages, Cash pay for consultation by phone or in person, Treatment
What specific things went wrong at RBA?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at RBA.
Long story short, do not use this office.
0
Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2011 - 2015, Successful
10
10
Age 29 - 33
6 IUI
Male Factor
PCOS
European
Income $50K - $99K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
We started off with metformin and femara, and then moved to an iui [with Dr. Slayden]. We were unsuccessful. The next cycle we planned for ivf with gonal-f and an estrogen drug and crinone for progesterone. I didn't have enough eggs for retrieval, so we switched to an iui and that was successful...He has an excellent bedside manner, he explained things carefully, made sure to answer any questions we had, and kept our expectations realistic. He did a great job keeping us comfortable during any actual procedures we did.
ivf [at RBA] - we got two cycles for about 20,000, and we able to get a refund if they were unsuccessful - minus the cost of medications...We went to the Lawrenceville location and it was very nice. For anything that had to be scheduled over the weekends or during holidays we went to the large downtown office, which was also great. Everyone was friendly and warm... They would always communicate back quickly and they were willing to work with you if you had an scheduling problems.
How was your experience with Scott Slayden at RBA?
I cannot recommend him enough. He made me feel comfortable, and explained all my options. He genuinely seemed like he cared about us as patients. He always took time to talk to us and made sure we were comfortable, and he gave us three beautiful babies.
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
Just go see him - he will talk you through all your options and help you make the best decision for your family.
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
He has an excellent bedside manner, he explained things carefully, made sure to answer any questions we had, and kept our expectations realistic. He did a great job keeping us comfortable during any actual procedures we did.
Describe the protocols Scott Slayden used in your cycles at RBA and their degree of success.
We started off with metformin and femara, and then moved to an iui. We were unsuccessful. The next cycle we planned for ivf with gonal-f and an estrogen drug and crinone for progesterone. I didn't have enough eggs for retrieval, so we switched to an iui and that was successful.
Describe your experience with the nursing staff at RBA.
The whole staff is very friendly and supportive. They would always communicate back quickly and they were willing to work with you if you had an scheduling problems.
Describe your experience with RBA.
We went to the Lawrenceville location and it was very nice. For anything that had to be scheduled over the weekends or during holidays we went to the large downtown office, which was also great. Everyone was friendly and warm.
Describe the costs associated with your care under Scott Slayden at RBA.
I know that I was able to get a plan for my ivf - we got two cycles for about 20,000, and we able to get a refund if they were unsuccessful - minus the cost of medications/
Describe Scott Slayden's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
I think we was willing to help the patient decide on a case by case basis.
10
Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Unsuccessful
7
8
Age 31 - 33
1 Egg Freezing
IVF
Surrogacy
Unexplained
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Slayden has an easy, optimistic, and relaxed personality. This can be wonderful in the early stages when you want reassurance about the steps ahead... However, after 4 miscarriages with him as my doctor, I wanted more realism and answers.
It is impossible to get questions answered in a timely manner... Every time I call it seems like I am putting the staff out, and I am not a high maintenance patient. I felt like I would get lost in the shuffle sometimes.
How was your experience with Scott Slayden at RBA?
Dr. Slayden has an easy, optimistic, and relaxed personality. This can be wonderful in the early stages when you want reassurance about the steps ahead. It was nice to have someone so positive that he would be able to help me carry a baby to term. However, after 4 miscarriages with him as my doctor, I wanted more realism and answers.
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
Be prepared for poor communication with the office staff. If you are a type A personality, this office may not be for you. Everyone seems so relaxed and confident which is great until the protocols don't work.
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
I do feel the office knows my name - i have been there nearly every month for 2 years, so I whop they do! - but getting questions answered can be extremely frustrating. Nurses only make return calls after the office closes at 3. If you miss their call, you have to wait until the following day. I feel like my questions are often dismissed and quickly answered away. It feels as if they expect patients to be the expert.
Describe your experience with your nurse at RBA. (Assigned nurse: Tracey Wolcombe)
It is impossible to get questions answered in a timely manner. If I make a call at 8am, I won't hear back until 3 pm - if I hear back at all. Every time I call it seems like I am putting the staff out, and I am not a high maintenance patient. I felt like I would get lost in the shuffle sometimes. For example, on my second egg transfer, I asked for the womb scratching like I had with my first transfer. They realized they forgot to set it up in time, so they told me it doesn't really make a difference anyways.
7
Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2016, Successful
10
10
Age 25 - 29
5 IUI
Anovulation
PCOS
Recurrent Pregnancy Loss
Other
Other
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
From the first visit to the last dr. Slayden treated us with respect and helped us create our family. When we recieved bad news him and his staff allowed us time to grieve and didnt rush us out to move on with their schedule. He would personally call to let us know results and allowed us to explore all options and testing to determine what steps were needed next.... Medications were adjusted throughout cycle based on ultrasound results.
Very friendly staff [RBA], clean office, easy to schedule appointments, quick responses when called. Major procedures are done through the main office in Atlanta with whoever the on call doctor is so it might not be your main doctor perfroming the procedure. All doctors that we worked with were wonderful and caring during our journey.... With surgeries and procedures it was about $15,000 total over 4 years.... They work well around your schedule and all his staff is very friendly and caring.
How was your experience with Scott Slayden at RBA?
From the first visit to the last dr. Slayden treated us with respect and helped us create our family. When we recieved bad news him and his staff allowed us time to grieve and didnt rush us out to move on with their schedule. He would personally call to let us know results and allowed us to explore all options and testing to determine what steps were needed next.
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
Don't wait as long as I did. My only regret is that I didnt seek treatment sooner :)
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
Very personable. The doctor would actually call with blood results and next steps. They work well around your schedule and all his staff is very friendly and caring.
Describe the protocols Scott Slayden used in your cycles at RBA and their degree of success.
We used femera, with gonal-f, metformin, folic acid, and lovenox for our lui cycles. Medications were adjusted throughout cycle based on ultrasound results.
Describe your experience with RBA.
Very friendly staff, clean office, easy to schedule appointments, quick responses when called. Major procedures are done through the main office in Atlanta with whoever the on call doctor is so it might not be your main doctor perfroming the procedure. All doctors that we worked with were wonderful and caring during our journey.
Describe the costs associated with your care under Scott Slayden at RBA.
With surgeries and procedures it was about $15,000 total over 4 years.
Describe Scott Slayden's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
Na
10
Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unknown Success
9
8
Age 29 - 30
1 IUI
Poor Egg Quality
Unexplained
Other
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Slayden was very personal and positive with his words. He was very encouraging and honest. He made us feel right at home while speaking with him about the right plan.... You will meet with his NP a lot, but he is extremely knowledgeable and passionate about what he does!... We met him once. He was very kind and genuine! He was very passionate about wanting to help us and had the right plan in mind. He also took in interest to our hobby while discussing wanting to know more about us which was cool.
Front desk rep [at RBA- Lawrenceville] isn’t very passionate or friendly. She seems frustrated a lot. She’s straight forward with not much personality. All of the other staff has been very nice and pleasant! The cost are a little high but hopefully it’ll be worth it in the end... Carla is actually the NP. She communicates back very quickly, tells me what I need to hear, listens to all my concerns and answers all my questions!
How was your experience with Scott Slayden at RBA?
We met him once. He was very kind and genuine! He was very passionate about wanting to help us and had the right plan in mind. He also took in interest to our hobby while discussing wanting to know more about us which was cool.
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
You will meet with his NP a lot, but he is extremely knowledgeable and passionate about what he does!
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
Dr. Slayden was very personal and positive with his words. He was very encouraging and honest. He made us feel right at home while speaking with him about the right plan.
Describe your experience with your nurse at RBA. (Assigned nurse: Carla)
Carla is actually the NP. She communicates back very quickly, tells me what I need to hear, listens to all my concerns and answers all my questions!
Describe your experience with RBA.
Front desk rep isn’t very passionate or friendly. She seems frustrated a lot. She’s straight forward with not much personality. All of the other staff has been very nice and pleasant! The cost are a little high but hopefully it’ll be worth it in the end.
Describe the costs associated with your care under Scott Slayden at RBA.
Pretty expensive! It seems like every time I go in I’m spending $500 at each visit.
9
Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 28 - 29
1 IUI
Embryo Freezing
Donor Sperm
Diminished Ovarian Reserve
Other
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Love [Dr. Scott Slayden]. He is very compassionate. He does not sugar coat anything. He is very thorough and wants to see me succeed at becoming a mother. He always answers questions and gives any information that is helpful for his patients...I felt like a human. He is always super through with me...he is blunt and gets to the point which is what I want to know.
Treated like a patient not a number [at RBA], they know you my name here and you are not just a statistic. All staff her are very compassionate and care about the well being of their patients. This office is very organized and have good communication. All staff here seem to be very experienced...My nurse is very compassionate always willing to answer questions no matter how many I have.
How was your experience with Scott Slayden at RBA?
Love Dr. Slayden. He is very compassionate. He does not sugar coat anything. He is very thorough and wants to see me succeed at becoming a mother. He always answers questions and gives any information that is helpful for his patients.
What's one piece of advice would you give a prospective patient of Scott Slayden at RBA?
Trust your doctor. While you may not like what he has to say, he knows what he is doing so just trust his treatment and guidance.
During treatment, were you treated like a number or a human with Scott Slayden at RBA?
I felt like a human. He is always super through with me. He does not sugar coat anything he is blunt and gets to the point which is what I want to know.
Describe the protocols Scott Slayden used in your cycles at RBA and their degree of success.
1st IUI - Letrozole- negative pregnancy test Moving own to IVF in May this will be my protocol Flare FSH 300/300/hCG 20/ICSI/freeze all at blast/No PGT due to young age.
Describe your experience with your nurse at RBA. (Assigned nurse: Jennifer (nurse))
My nurse is very compassionate always willing to answer questions no matter how many I have.
Describe your experience with RBA.
Treated like a patient not a number, they know you my name here and you are not just a statistic. All staff her are very compassionate and care about the well being of their patients. This office is very organized and have good communication. All staff here seem to be very experienced.
Describe the costs associated with your care under Scott Slayden at RBA.
IUI - $1500 IVF - $12,100. $4,200. $7,500
Describe Scott Slayden's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RBA.
I have not made it this far yet. Still waiting on egg retrieval
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Doctor
Scott Slayden
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
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Clinic
RBA
Lawrenceville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources