RADfertility (CCRM Fertility Network Clinic) page 3

2018, Successful

10

Age 36

3 IUI

1 IVF

Endometriosis

Unexplained

Income $100K - $199K

Nurse or HC Services

1st of 2 Docs

Strongly Recommends

Successful

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

Dr. Kovalesky made my husband and I feel like we mattered. He was very blunt in his teachings, yet, recognized the how difficult of a diagnosis this was to receive.... He had very accurate "numbers" at the time of our IVF consult- being that, we got the exact amount eggs, embryos, and chances of conceiving as he predicted we would. He also has a quirky sense of humor which can be very helpful at times like this

Be prepared to smile. There are only friendly faces throughout the entire facility [Reproductive Associates of Delaware]. I truly felt that every single person I came across (whether it was front desk staff, lab tech's, or even the medical assistants) was honestly rooting for us the entire time.... There were 3 IVF coordinators who all took the time to help answer all my questions throughout the process

How was your experience with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Dr. Kovalesky was extremely knowledgeable and very caring. He had very accurate "numbers" at the time of our IVF consult- being that, we got the exact amount eggs, embryos, and chances of conceiving as he predicted we would. He also has a quirky sense of humor which can be very helpful at times like this, especially after so much heartache throughout the other unsuccessful treatments.

What's one piece of advice would you give a prospective patient of George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Appreciate his honesty. He tells it like it is without being abrupt and insensitive. He has a strong sense of compassion all while being honest along the way.

During treatment, were you treated like a number or a human with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Dr. Kovalesky made my husband and I feel like we mattered. He was very blunt in his teachings, yet, recognized the how difficult of a diagnosis this was to receive.

Describe the protocols George Kovalevsky used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

When it came time for our IVF consult, he hit the nail on the head when predicting the number of (mature) eggs I'd most likely have, the number of embryos we'd most likely have, and gave a us good percentage of the likelihood of achieving a successful pregnancy. All his numbers were incredibly accurate, and we are now 17 weeks pregnant with our first child. I couldn't be more appreciative of his concern and care throughout the entire process.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Donna Reynolds)

There were 3 IVF coordinators who all took the time to help answer all my questions throughout the process, along with working with my busy work schedule while making appointments.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Be prepared to smile. There are only friendly faces throughout the entire facility. I truly felt that every single person I came across (whether it was front desk staff, lab tech's, or even the medical assistants) was honestly rooting for us the entire time. They all showed amazing compassion and care throughout the treatments.

Describe the costs associated with your care under George Kovalevsky at RADfertility (CCRM Fertility Network Clinic).

IVF with genetic testing: $16,500 (roughly) *not including medications which were about $3500-$5500

10

Doctor

George Kovalevsky

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

2017 - 2018, Successful

10

Age 31 - 32

PCOS

Tubal Blockage

Black or African-American

Income $50K - $99K

Nurse or HC Services

Only Doc Seen

Fertility Medications With Other Docs

LGBTQ+

Strongly Recommends

Successful

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

My experience with Dr Kovalevsky was beyond phenomenal! After 10 years of having the same undiagnosed problems I was referred to RAD. It only took him a few visits and test to figure out what the problem was! I was treated and on to the process of becoming a mother. I appreciate him so much for giving me the answers that I longed for! He was so compassionate, caring, and yet straightforward!

This clinic [Reproductive Associates of Delaware] is awesome! It’s warm, beautiful, and comforting. They are so welcoming as soon as you open the door. Everyone is so kind and always speak. Your not rushed, they allow you to talk and ask any questions.... These ladies are amazing! They are so caring and definitely make welcome you with open arms. They are compassionate and treat you like family. They answer your questions in a very timely manner.

How was your experience with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

My experience with Dr Kovalevsky was beyond phenomenal! After 10 years of having the same undiagnosed problems I was referred to RAD. It only took him a few visits and test to figure out what the problem was! I was treated and on to the process of becoming a mother. I appreciate him so much for giving me the answers that I longed for! He was so compassionate, caring, and yet straightforward! He is what I’ve needed for so long and I am so proud to call him my fertility doctor! He’s the best hands down and I wouldn’t go anywhere else.

What's one piece of advice would you give a prospective patient of George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

One piece of advise I would give is to have all your questions written down so you won’t forget anything, but don’t worry because he will answer each and every one them!

During treatment, were you treated like a number or a human with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

I felt like a human each and every time we visited the clinic because they care and it shows from the moment you walk in the door.

Describe the protocols George Kovalevsky used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

He performed a much needed surgery that helped my menstrual cycle get back on track! Afterwards I was placed on birth control to help regulate things. My fertility treatment plan was delayed and will pick up in a few months. But we have still remained in contact and kept everything on track.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Amy Miller and Mari E.)

These ladies are amazing! They are so caring and definitely make welcome you with open arms. They are compassionate and treat you like family. They answer your questions in a very timely manner. If it’s something they don’t know off hand they do everything they can to find out for you. I absolutely enjoy all of them at every visit!

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

This clinic is awesome! It’s warm, beautiful, and comforting. They are so welcoming as soon as you open the door. Everyone is so kind and always speak. Your not rushed, they allow you to talk and ask any questions. They are a wonderful group of people and look forward to every appointment.

Describe the costs associated with your care under George Kovalevsky at RADfertility (CCRM Fertility Network Clinic).

I was obligated to pay my copays. I also had to pay for some testing until I reached my deductible. I paid for storage fees as well.

Describe George Kovalevsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

I asked this question and the answer I received was right on point. I understood the reasoning for eSET, and to me it just made since. I want nothing more than a healthy, successful pregnancy.

10

Doctor

George Kovalevsky

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

2016 - 2018, Successful

7

8

Age 25 - 27

1 Fertility Medications

PCOS

Income $50K - $99K

Only Doc Seen

Neutral

Successful

Review of

Barbara McGuirk RADfertility (CCRM Fertility Network Clinic)

My experience as a patient of Dr. McGuirk thus far is beyond measure. She has always kept our best interest at heart. When we had a miscarriage in 2016, we changed our plan and removed my uterine septum first, now we are our on first round of letrozole with injection. Dr. McGuirk has always been very up front and explained the process in detail to us, answered all our questions and is genuinely concerned about me and our future children's well being. A outstanding doctor and expert.

I honestly can't say one bad thing about this facility [Reproductive Associates of DE] I do most of my communications with them by email so sometimes it would be nice to have a direct number for someone I need to speak with but other than that, the office is great.... The nursing department is excellent. They answers questions very quickly and have always been friendly to me and my husband

How was your experience with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?

My experience as a patient of Dr. McGuirk thus far is beyond measure. She has always kept our best interest at heart. When we had a miscarriage in 2016, we changed our plan and removed my uterine septum first, now we are our on first round of letrozole with injection. Dr. McGuirk has always been very up front and explained the process in detail to us, answered all our questions and is genuinely concerned about me and our future children's well being. A outstanding doctor and expert.

What's one piece of advice would you give a prospective patient of Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?

Be prepared for the honest truth.

During treatment, were you treated like a number or a human with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?

I have enjoyed working with Dr. McGuirk and her staff through my infertility journey thus far. Dr. McGuirk removed a uterine septum in 2017 and before I had even woke up from the anesthesia she went out to the waiting room and sat with my mother and husband and explained every thing that was done during the procedure. Such a relief to my family.

Describe the protocols Barbara McGuirk used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

When we first met with Dr. McGuirk, the plan was go undergo some tests to find out if my tubes were open, etc. When my husband and I got pregnant unexpectedly, we changed to the plan to remove my uterine septum and start trying to conceive shortly thereafter. After trying for 7 months and no luck we have now moved to ovulation meds and are working on the first cycle of that.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

The nursing department is excellent. They answers questions very quickly and have always been friendly to me and my husband

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

I honestly can't say one bad thing about this facility. I do most of my communications with them by email so sometimes it would be nice to have a direct number for someone I need to speak with but other than that, the office is great.

Describe the costs associated with your care under Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic).

The costs are based on your insurance coverage. Infertility treatment isn't cheap.

7

Doctor

Barbara McGuirk

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Barbara McGuirk RADfertility (CCRM Fertility Network Clinic)

2017 - 2018, Successful

10

Age 27 - 28

1 IVF

European

Income $100K - $199K

Nurse or HC Services

1st of 2 Docs

Strongly Recommends

Successful

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

Dr. Feinberg is very respectful and informative. He explains everything in detail and answers all questions honestly. He listens to your concerns and takes the time to address every question. He explains the risks related to each procedure and explains each part of treatment in detail.... Dr. Feinberg and the team at Reproductive Associates treat their patients like they are important. They give you the time you need to get all of your questions answered. They work as a team to help provide the best treatment.

The clinic [Reproductive Associates of Delaware] is amazing. Every staff member I have had contact with has been nothing short of amazing. The doctors work as a team, meeting to discuss each patient's protocol and next steps. They continue to keep you involved in your treatment plan and always have another protocol to try if something doesn't work....The IVF coordinators are amazing. They are always available to answer questions or address concerns.

How was your experience with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Dr. Feinberg is very respectful and informative. He explains everything in detail and answers all questions honestly. He listens to your concerns and takes the time to address every question. He explains the risks related to each procedure and explains each part of treatment in detail.

What's one piece of advice would you give a prospective patient of Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Dr. Feinberg is very straightforward.

During treatment, were you treated like a number or a human with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Dr. Feinberg and the team at Reproductive Associates treat their patients like they are important. They give you the time you need to get all of your questions answered. They work as a team to help provide the best treatment.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic).

The IVF coordinators are amazing. They are always available to answer questions or address concerns. They are compassionate and respectful in all interactions. They show empathy during the rough times.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The clinic is amazing. Every staff member I have had contact with has been nothing short of amazing. The doctors work as a team, meeting to discuss each patient's protocol and next steps. They continue to keep you involved in your treatment plan and always have another protocol to try if something doesn't work. Everyone shows compassion when working with patients. The staff is always willing to answer questions or listen to concerns.

Describe the costs associated with your care under Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic).

My insurance provide not IFV coverage, so I was a elf-pay patient. My costs were comparable to other clinics and was what we expected to pay for treatment.

Describe Ronald Feinberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

Dr. Feinberg strongly believes in single embryo transfers. It is the safest method for transfer. He keeps the patient's health in mind and wants the healthiest pregnancy for his patients.

10

Doctor

Ronald Feinberg

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

2014 - 2018, Successful

4

9

Age 26 - 30

1 IVF

Endometriosis

Income $0 - $49K

Nurse or HC Services

1st of 2 Docs

Doesn't Recommend

Strongly Recommends

Successful

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

Dr. Kovalevsky is a smart and brilliant doctor just his bedside are lacking. He wouldn't give you hope on the procedure itself, sometimes I left the office asking my husband "so wait what does he want to do"... My first round of retrieval, he used the minimum low dosage of medication, when before it was to end I was called by another doctor to tell me the medicine wasn't doing its job and I looked like a 40 year old woman and not a 28 year old. Round two of medicine worked better and cost more but I wish he would have sat down and ask us what we wanted to do.. 2 Rounds of medicine was hard on both of us.

The PA's in that office [Reproductive Associates of DE] are so wonderful! They really make you feel better about crying and negative test results, they make you feel like you are not alone and you can do anything. They are so smart and they are usually who you see and I personally like seeing them more then the Doctor cause they made me feel like a person with nothing wrong with me.

How was your experience with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Dr. Kovalevsky is a smart and brilliant doctor just his bedside are lacking. He wouldn't give you hope on the procedure itself, sometimes I left the office asking my husband "so wait what does he want to do"

What's one piece of advice would you give a prospective patient of George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

I would have a meeting with all the doctors in the office

During treatment, were you treated like a number or a human with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

As Dr. Kovalevsky is a very good doctor in what he does, very intelligent, his bedside manners are lacking and just makes you feel like just another patient and not a person going through something you never imaged as a little girl.

Describe the protocols George Kovalevsky used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

My first round of retrieval, he used the minimum low dosage of medication, when before it was to end I was called by another doctor to tell me the medicine wasn't doing its job and I looked like a 40 year old woman and not a 28 year old. Round two of medicine worked better and cost more but I wish he would have sat down and ask us what we wanted to do.. 2 Rounds of medicine was hard on both of us.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

The nurses are wonderful, they are very heartwarming with is really nice when to go through this process.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The PA's in that office are so wonderful! They really make you feel better about crying and negative test results, they make you feel like you are not alone and you can do anything. They are so smart and they are usually who you see and I personally like seeing them more then the Doctor cause they made me feel like a person with nothing wrong with me.

Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).

I never had to be monitored for anything. So far everything has come back it has not worked.

Describe the costs associated with your care under George Kovalevsky at RADfertility (CCRM Fertility Network Clinic).

Our whole process at this time is about $20,000 that includes medications

Describe George Kovalevsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

I only had one transfer that was not successful and I wish we had more embryos to fall back on.

4

Doctor

George Kovalevsky

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

2014 - 2017, Successful

10

Age 38 - 41

1 IUI

1 IVF

Unexplained

East Asian

Income $200K - $499K

Doctor

Only Doc Seen

Strongly Recommends

Successful

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

Dr. Kovalevsky is truly knowledgeable and greatly experienced. He was always clear about what to expect and what may happen as well as numbers regarding possibilities related to certain complications, success rate and such. We felt very comfortable after talking with him about our concerns, plans and more. ... Dr. Kovalevsky always explained everything we asked very well and respected our thoughts and concerns.

Strengths: great team [RAD] and reliable doctors. Embryologists seem to be very skilled which is extremely important! Weaknesses: some of the staffs and nurses are not friendly. Overall, great fertility clinic and we do trust them very much! ... Most of the nurse practitioners are very good, but I felt unsure when I had unexperienced ones. There are several great NPs. Nurses are very nice and friendly in general. They are easy to communicate by the portal.

How was your experience with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Dr. Kovalevsky is truly knowledgeable and greatly experienced. He was always clear about what to expect and what may happen as well as numbers regarding possibilities related to certain complications, success rate and such. We felt very comfortable after talking with him about our concerns, plans and more. When we relocated to several states away after the first transfer (with a live birth!) and needed to find a local reliable fertility doctor/clinic for monitoring before and after the second transfer, he was willing to provide a contact information of a doctor he could recommend. He also let us choose to do transfers with him or with the new local doctor. We chose to keep our frozen embryos with his office and fly back to RAD for two more transfers so far and we are now proud to be parents of two beautiful children!

What's one piece of advice would you give a prospective patient of George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Just ask any kind of questions without hesitation. He will answer to any of them with the most current information!

During treatment, were you treated like a number or a human with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Dr. Kovalevsky always explained everything we asked very well and respected our thoughts and concerns.

Describe the protocols George Kovalevsky used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

For frozen embryo transfer, lupron-esterase protocol: start lupron 1 month before transfer (20 unit), stop pill on day 7, decrease lupron to 10 unit and start esterase (dose gradually increased), add vaginal lupron on 10 days before transfer. For the last 5 days before transfer, additional doxycycline, medrol and progesterone (50 mg IM.) Progesterone and esterase to be continued until pregnancy test. Progesterone to be continued if become pregnant until week 13.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

Most of the nurse practitioners are very good, but I felt unsure when I had unexperienced ones. There are several great NPs. Nurses are very nice and friendly in general. They are easy to communicate by the portal.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Strengths: great team and reliable doctors. Embryologists seem to be very skilled which is extremely important! Weaknesses: some of the staffs and nurses are not friendly. Overall, great fertility clinic and we do trust them very much!

Describe the costs associated with your care under George Kovalevsky at RADfertility (CCRM Fertility Network Clinic).

Don't remember well but I believe we spent about $12500 including medications, but we added many additional options such as PGS testing and embryoscope.

Describe George Kovalevsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

At this clinic, they do basically only eSET to increase chance of pregnancy, as well as to decrease chance of complications during pregnancy.

10

Doctor

George Kovalevsky

Humanity

Communication

Frequency Seen

Trustworthiness

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

2016 - 2017, Successful

10

Age 28 - 29

4 IUI

1 IVF

Anovulation

Endometriosis

European

Ashkenazi Jewish

Income $100K - $199K

1st of 2 Docs

4 Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

Dr. Kovalevksy took the time to get to know me and my husband before any treatment. He was blunt but kind and always gave me more information when asked. He understood the financial burdens that come with infertility and always gave honest opinion on what steps he would take and why. We didn't have our embryos screened because he told us it was not a necessity for our particular case. We were vulnerable and would have gladly given the money if he had answered differently. He gave us his personal cell phone number in case of emergency and was always available by phone or portal.

The clinic [Repro Assoc of DE] is excellent. Their facilities are clean and their equipment is new. They have several offices in the area to accommodate your schedule. They are pricier than other clinics in the region but I felt the service they provided was well worth it...The billing office really went to bat for me. My insurance incorrectly told them (and me) that my IUIs and IVF would be covered 80/20 after the deductible. That was incorrect. We had no coverage. The billing office tried to fight it for me and actually filed a formal complaint citing the reference number of the call.

How was your experience with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

He was very present and available to answer questions. We had confidence in him as a doctor. He was one of the doctors who performed my laparoscopic surgery and he went above and beyond to make sure everything was done to the best of their abilities. My surgery was more complicated than had been expected but he took extra time to correct issues within my body (scarring from endometriosis caused organs to be very misplaced and he corrected all of them).

What's one piece of advice would you give a prospective patient of George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

He is blunt. On the first visit he seemed intimidating and overly confident. He is very funny when appropriate and has great bedside manner.

During treatment, were you treated like a number or a human with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Dr. Kovalevksy took the time to get to know me and my husband before any treatment. He was blunt but kind and always gave me more information when asked. He understood the financial burdens that come with infertility and always gave honest opinion on what steps he would take and why. We didn't have our embryos screened because he told us it was not a necessity for our particular case. We were vulnerable and would have gladly given the money if he had answered differently. He gave us his personal cell phone number in case of emergency and was always available by phone or portal.

Describe the protocols George Kovalevsky used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

We did three letrazole cycles for IUI. After the third he told me we would switch up the meds or move on to IVF. We had already done two medicated cycles without IUI and he was confident that IVF was our best bet. We used the mini stim protocol for IVF. Mainly due to my age at the time (28) and the fear that I would overtime on higher meds as I produced a lot of follicles during IUIs.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Rhonda Wright)

My coordinator was an actual angel. Mari went so far above my expectations that I am at a loss for words. She was my rock and always responded to me within 20 minutes and got things going when needed. Rhonda was my main PA and she was such a source of comfort and knowledge. This woman laughed with me and cried with me. She held my hand when needed and was like a fairy godmother. I loved these two women more than I can say. On the flip side, I didn't like the attitude of the front desk woman on the second floor suite who had short, white hair. She was frustrating and mean and just unpleasant. Luckily I got to see Gina at the front desk the most and she was always sweet and accommodating.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The clinic is excellent. Their facilities are clean and their equipment is new. They have several offices in the area to accommodate your schedule. They are pricier than other clinics in the region but I felt the service they provided was well worth it.

Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).

It was a well oiled machine. You could go in between 6am and 12pm. I tended to be the first patient in the office due to my schedule. A lot of people would go to offices close to work to accommodate their schedules. I never waited more than 15 minutes, even on days that I showed up later (around 8). They let you do your blood work first if you aren't the first patient into a room which was nice. Rita (phlebotomist) was always friendly and efficient.

Describe the costs associated with your care under George Kovalevsky at RADfertility (CCRM Fertility Network Clinic).

The billing office really went to bat for me. My insurance incorrectly told them (and me) that my IUIs and IVF would be covered 80/20 after the deductible. That was incorrect. We had no coverage. The billing office tried to fight it for me and actually filed a formal complaint citing the reference number of the call. My medicated IUIs were under 2k including meds and daily monitoring (blood work and transvaginal u/s). My mini stim cycle was 11k plus $4000 for meds. I was able to get some donated meds and only paid $3600. After my positive pregnancy test (and two more to confirm the HcG was doubling appropriately) I had to pay for three of my ultrasounds ($60) out of 12 ultrasounds. All other copays were included with the cost of IUI and IVF.

Describe George Kovalevsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

He will not transfer more than one embryo if you are under 34 unless there is very good reason to suspect it is the only way to be successful. As IVF can cause many complications and puts you in the high risk category he does not like to add to possible complications unless well warranted.

10

Doctor

George Kovalevsky

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

2016 - 2017, Unknown Success

10

Age 27 - 28

PCOS

Income $0 - $49K

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

She [Dr. Bachman] was very compassionate with me and took the time to let me cry out my frustration as she confirmed a diagnoses that had been thrown around by another Doctor years prior but then dismissed. She explained everything is basic terms instead of medical terminology making it all easy to understand...Dr Bachmann took as much time with my husband and I as we felt that we needed.

Every visit I felt like a person. Every staff member would take the time and explain to you what was going to happen, why they were doing what they were doing, and would talk to you throughout the procedures and let you know how they were doing.I always felt comfortable and welcome, like they actually wanted help and actually cared. The facilities are top notch every time you walk in...Theresa was amazing at getting answer to questions; because sometime the information was overwhelming and I would think of questions after the fact. She was also very quick in getting anything I needed. Doctor's notes for work, prescription orders, any blood work.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

She was very compassionate with me and took the time to let me cry out my frustration as she confirmed a diagnoses that had been thrown around by another Doctor years prior but then dismissed. She explained everything is basic terms instead of medical terminology making it all easy to understand.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Listen to her from start to finish, she cares, and has you health and best interest at heart.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachmann took as much time with my husband and I as we felt that we needed. She answered all of our questions and even when she did not have the answer she would tell us that, then tell us what we could expect and when she could have the answer to the question that we asked.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Theresa Keane)

Theresa was amazing at getting answer to questions; because sometime the information was overwhelming and I would think of questions after the fact. She was also very quick in getting anything I needed. Doctor's notes for work, prescription orders, any blood work.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Every visit I felt like a person. Every staff member would take the time and explain to you what was going to happen, why they were doing what they were doing, and would talk to you throughout the procedures and let you know how they were doing.I always felt comfortable and welcome, like they actually wanted help and actually cared. The facilities are top notch every time you walk in.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

My treatment cycle runs about $1700.00 per month with the 3rd month 1/2 price. Right now we have had to pause treatment so we could save up the money. My insurance covered diagnostics.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2016 - 2017, Successful

7

8

Age 44 - 45

Donor Eggs

Poor Egg Quality

European

Income $0 - $49K

Accountant

2nd of 3 Docs

1 IVF With Other Docs

Neutral

Successful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman is wonderful, friendly and helpful. She has the biggest heart I have ever seen with a DR. She was so sweet from day one and even after we had our baby. She is always so friendly and willing to answer any questions that you have or any give you advise. She made you feel relaxed and like you mattered to her. She was very nice whenever I reached out to her for help or support..... Dr Bachman is very nice and helpful. However, in the RAD office, you get an appointment and see whatever nurse, dr or tech that is there. You don't just see the Dr for your treatment start to finish.

They [RAD] are very known in the area. The weakness to me is that they are now so big they treat people like a number for the most part. The strengths are the results they have are good. They are also part of a large network if you need to choose donor eggs or donor sperm.... When I called the nurse line for a UTI that I got, they never called back. I had to call them a second time a couple of days later and wait on the line for a nurse to answer. They also take a long time to give you the results of your blood test on whether your cycle took or not.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman is wonderful, friendly and helpful. She has the biggest heart I have ever seen with a DR. She was so sweet from day one and even after we had our baby. She is always so friendly and willing to answer any questions that you have or any give you advise. She made you feel relaxed and like you mattered to her. She was very nice whenever I reached out to her for help or support.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Be ready to feel the love and support of Dr. Bachman.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr Bachman is very nice and helpful. However, in the RAD office, you get an appointment and see whatever nurse, dr or tech that is there. You don't just see the Dr for your treatment start to finish.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I took hormone shots for 8 weeks leading up to the transfer. Then I took them until the 2 weeks pregnancy test. After it was positive, I continued to take the medication until I was 11 weeks pregnant.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

They were very nice. However, I did feel like they were just doing their job. There was no connection at all between you and them. You were just another chart that they looked at and a patient that they treated. The acted programed. This is your next step and send you out the door.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

They are very known in the area. The weakness to me is that they are now so big they treat people like a number for the most part. The strengths are the results they have are good. They are also part of a large network if you need to choose donor eggs or donor sperm.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

It cost me $28K for the cycle plus extra testing and services.

Describe Emelia Bachman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

She would only transfer 1 embryo at a time.

What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?

Provided conflicting information

Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).

When I called the nurse line for a UTI that I got, they never called back. I had to call them a second time a couple of days later and wait on the line for a nurse to answer. They also take a long time to give you the results of your blood test on whether your cycle took or not.

7

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2017, Successful

10

Age 28

1 IVF

Male Factor

European

Income $50K - $99K

1st of 4 Docs

Strongly Recommends

Successful

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

Dr. Fienburg really listened to our story and actually cared about our treatment. He was very thoughtful and honest about our odds of having a child... I was referred to dr. Feinburg after having blood test, hsg testing, and my husband doing testing for fertility by my obgyn doctor. At our first meeting with dr feinburg we went over the results and he stated it was male infertility factor. He then explained how it would look if we did iui treatment and the success rate. He then went over ivf treatment and states that he believed we would have a good chance at success with this.

Scheduleing is great. For blood work I was about to go before Work at 6:30 in the morning this made it so I did not have to use my vacation time at work. Also they [Reproductive Associates of Delaware] are open on the weekend for monitoring appointments... Our coordinators name was dorri. She was great! She was very easy to talk to and very nice. She had our whole calendar ready and went over everything with us

How was your experience with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Dr. Feinburg is a great listener. He asked about our fertility journey and actually cared. He answered all questions we had and was explained every test and next step in full detail. I would recommend him to anyone for treatment

What's one piece of advice would you give a prospective patient of Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Ask a lot of questions because he will always answer them

During treatment, were you treated like a number or a human with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Dr. Fienburg really listened to our story and actually cared about our treatment. He was very thoughtful and honest about our odds of having a child

Describe the protocols Ronald Feinberg used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I was referred to dr. Feinburg after having blood test, hsg testing, and my husband doing testing for fertility by my obgyn doctor. At our first meeting with dr feinburg we went over the results and he stated it was male infertility factor. He then explained how it would look if we did iui treatment and the success rate. He then went over ivf treatment and states that he believed we would have a good chance at success with this. He then went over additional testing for my husband and the medications I would need to start taking. After this discussion we decided we were going to try to have a fresh transfer and he went through what our journey would look like

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Dorri )

Our coordinators name was dorri. She was great! She was very easy to talk to and very nice. She had our whole calendar ready and went over everything with us

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Scheduleing is great. For blood work I was about to go before Work at 6:30 in the morning this made it so I did not have to use my vacation time at work. Also they are open on the weekend for monitoring appointments

Describe the costs associated with your care under Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic).

After insurance I still paid 10,000 dollars out of pocket for my treatment

10

Doctor

Ronald Feinberg

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

2015 - 2017, Unsuccessful

10

Age 29 - 31

1 IVF

Income $50K - $99K

Nurse or HC Services

1st of 2 Docs

Donor Sperm

Strongly Recommends

Unsuccessful

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

I am single and want to have a baby, I also have pcos. After the testing (labs, hsg, saline sono) We [Dr. Emelia Bachman] started with Clomid and moved to letrozole , then follistim with the intention of doing iui with donor sperm. My follicles never grew so we moved to ivf but did a mini stim cycle because she felt I would get a lot of eggs with my retrieval (which I did). This helped cut down the costs as well. In between all of this I have had 3 hysteroscopies to remove polyps.

My two coordinators [at Reproductive Associates of DE] are always kind and promo with responding to me.... Strength- organized, everyone is kind, they work as a team to come up with a plan for each patient Weakness- it's a bigger practice so sometimes the wait times are longer... [monitoring appointments are] Pretty organized. I usually went first thing in the morning to avoid a long wait

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman is amazing and there for you every step of the way. Even though I have not had a baby yet and had a lot of set backs she has adjusted treatment accordingly. She is kind and compassionate and a patient advocate. She truly wants to see me succeed with a healthy pregnancy

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

dont be afraid to ask questions

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

She is the kindest doctor I've ever met, took time to explain everything, and genuinely cares

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I am single and want to have a baby, I also have pcos. After the testing (labs, hsg, saline sono) We started with Clomid and moved to letrozole , then follistim with the intention of doing iui with donor sperm. My follicles never grew so we moved to ivf but did a mini stim cycle because she felt I would get a lot of eggs with my retrieval (which I did). This helped cut down the costs as well. In between all of this I have had 3 hysteroscopies to remove polyps. I've had 3 transfers (one fresh and two frozen) pgs testing was offered to me from the beginning but I chose not to do it then because I didn't have any risk factors. My first transfer ended in a miscarriage at 5 weeks. My next transfer was unsuccessful. We the revisited the pgs testing and did that. Unfortunately my last transfer ended in a chemical pregnancy. After that we did a recurrent loss workup with normal results. I am waiting on results from an endometrial receptivity aray. After that I will decide when to do my next transfer. I feel I need a little bit of a hormone free break and dr. Bachman is in full support of that. I have 5 embryos remaining and she remains hopeful that I will get pregnant

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Dori and Amy )

My two coordinators are always kind and promo with responding to me.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Strength- organized, everyone is kind, they work as a team to come up with a plan for each patient Weakness- it's a bigger practice so sometimes the wait times are longer

Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).

Pretty organized. I usually went first thing in the morning to avoid a long wait

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

With all of the treatments I've spent around 20,000

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2014 - 2016, Unsuccessful

3

5

Age 32 - 34

2 IVF

Diminished Ovarian Reserve

Endometriosis

Income $100K - $199K

Nurse or HC Services

1st of 3 Docs

2 IUI With Other Docs

4 IVF With Other Docs

Doesn't Recommend

Unsuccessful

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

Dr. Kovalevsky is very knowledgeable and explains procedures & risks well. I initially felt very comfortable with him but then as we moved further along into a second cycle I didn’t feel like there was a personal relationship at all with him. He would get very uncomfortable if I showed emotion & cried, only to ask me if I needed to see a therapist. Also, I worked at the same surgery center that he works at 1 day a week & I would say hello as I passed him in the hall & he wouldn’t even acknowledge me let alone remember I was his patient!

I feel as though this clinic [Reproductive Associates of DE] uses a one size fits all approach with IVF. If you miss the cycle start date you have to wait a whole month to start with the next group & in the meantime they place you on birth control.... All patients are put on the same cycle for monitoring & retrieval week. Usually you are seen by a PA or NP during monitoring but not always the same person.

How was your experience with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Dr. Kovalevsky is very knowledgeable and explains procedures & risks well. I initially felt very comfortable with him but then as we moved further along into a second cycle I didn’t feel like there was a personal relationship at all with him. He would get very uncomfortable if I showed emotion & cried, only to ask me if I needed to see a therapist. Also, I worked at the same surgery center that he works at 1 day a week & I would say hello as I passed him in the hall & he wouldn’t even acknowledge me let alone remember I was his patient!

What's one piece of advice would you give a prospective patient of George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

He is very honest & blunt. He is knowledgeable but do not expect a warm & fuzzy demeanor.

During treatment, were you treated like a number or a human with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

All patients are put on the same cycle for monitoring & retrieval week. Usually you are seen by a PA or NP during monitoring but not always the same person.

Describe the protocols George Kovalevsky used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

First retrieval I was on follistim twice a day & low dose hcg. I responded quickly & was placed on ganirelix on day 4 of stim meds. Day 9 of the cycle Dr. K scanned me & told me I might get 4 eggs at best & asked if we wanted to cancel the cycle. I cried bc this was the first I was hearing about this! I ended up triggering that day for a retrieval on cycle day 11. A different doctor performed my retrieval and got 10 eggs! A lot more than 4! Ended up with 3 blastocysts.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

I feel as though this clinic uses a one size fits all approach with IVF. If you miss the cycle start date you have to wait a whole month to start with the next group & in the meantime they place you on birth control.

Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).

You are not always seen by the same provider so interpretation of labs as well as u/s results varied.

What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?

Failed to call in prescriptions to pharmacy

3

Doctor

George Kovalevsky

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

5

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

2015 - 2016, Unknown Success

10

Age 36 - 37

5 IUI

Unexplained

European

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

Dr. Bachman is extremely welcoming and detailed in the information she has been providing, including drawing diagrams to explain the processes and procedures in detail. I am still going through treatment and hope for a good outcome...The moment my Husband and I met Dr. Bachman, we instantly felt comforted by her outgoing, positive attitude. Anytime I meet with her, she greets me with a big hug. She is extremely thorough when going over treatment options and my plan of care.

Whenever I have questions regarding medicine, appointments and such, I can message my patient coordinator Theresa Keene through the website portal. I do see several P.A.'s during my monitoring and IUI treatments. I can also contact the billing department via the website portal as well....Dr. Bachman is extremely welcoming and detailed in the information she has been providing, including drawing diagrams to explain the processes and procedures in detail. I am still going through treatment and hope for a good outcome.

How was your experience with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

The moment my Husband and I met Dr. Bachman, we instantly felt comforted by her outgoing, positive attitude. Anytime I meet with her, she greets me with a big hug. She is extremely thorough when going over treatment options and my plan of care.

What's one piece of advice would you give a prospective patient of Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Ask questions! Do not feel embarrassed or uncomfortable. If something has been on your mind, if you are confused by what you are being told, simply ask. She is happy to help.

During treatment, were you treated like a number or a human with Emelia Bachman at RADfertility (CCRM Fertility Network Clinic)?

Dr. Bachman is extremely welcoming and detailed in the information she has been providing, including drawing diagrams to explain the processes and procedures in detail. I am still going through treatment and hope for a good outcome.

Describe the protocols Emelia Bachman used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I started IUI treatments in Sept. 2015. August 2015 was spent getting lots of blood work and testing (Sono and HSG). The Dr. could find nothing wrong with myself or my Husband after the conclusion of testing. The Dr. felt that I should start with IUI treatments with artificial insemination. I used Clomid followed by OvidreI did this for 3 cycles. Upon my 4th cycle, a cyst had grown on my right side from the Clomid, so I was required to take a month off from treatment until the cyst disappeared. In January I chose to take one more month off. I started my 4th cycle in Feb. 2016 using Follistim injection 75 units per day, along with my Ovidrel. The 4th cycle failed and I am currently in my 5th cycle with Follistim. I actually just received the call from my Dr. office to take my ovidrel this evening, followed by two days of IUI.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Theresa Keene )

Whenever I have questions regarding medicine, appointments and such, I can message my patient coordinator Theresa Keene through the website portal. I do see several P.A.'s during my monitoring and IUI treatments. I can also contact the billing department via the website portal as well.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

My overall experience has been wonderful. I will say there were a couple of times my appointment was labeled incorrectly. I had a monitoring appointment recently but my form and the P.A. thought I was being seen for my baseline monitoring and blood work.

Describe the costs associated with your care under Emelia Bachman at RADfertility (CCRM Fertility Network Clinic).

With my insurance, I have unlimited IUI treatments I can utilize. I only have one lifetime max of $15,000 for IVF. In 2015 I paid a $50 for most visits as well as payments when my coinsurance kicked in. For 2016, I had to meet my $750 deductible, no copay and pay the coinsurance.

10

Doctor

Emelia Bachman

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emelia Bachman RADfertility (CCRM Fertility Network Clinic)

2016, Successful

10

Age 34

2 IVF

Endometriosis

Poor Egg Quality

European

Income $200K - $499K

Doctor

2nd of 2 Docs

7 IUI With Other Docs

1 IVF With Other Docs

Strongly Recommends

Successful

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

Be prepared to have some decisions to make yourself- Dr. Feinberg's style of explaining pros and cons, risks and benefits, means that you may be left to make the ultimate decision about your treatment plan where there are equally good options available to you...Dr. Feinberg is both brilliant and compassionate. He is committed to understanding his patients' underlying diagnosis so that he can best tailor and personalize their treatment, while also using known evidence to support his decisions. He articulates clearly pros and cons of treatment options when they are available and involves patients in decision making. His gentle bedside manner was also reassuring at the time of stressful procedures. And he celebrates your successes with you.

Cycle of IVF with PGS [at Reproductive Associates of Delaware] was approximately $18000, including unlimited transfers of any embryos created and all monitoring and procedures...Strengths are small size, compassionate doctors who all seem to "know" your case no matter who you get. Office functions well- appts on time, friendly staff, easy to communicate with coordinator over email. Weakness- the person calling you with daily results and instructions is often non-clinical or at least doesn't seem to really know anything about you so are not prepared to answer your questions. They are more or less just a messenger. It was difficult to be receiving daily important instructions from someone whom I had never met and who didn't identify what their role was in the clinic.

How was your experience with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Dr. Feinberg is both brilliant and compassionate. He is committed to understanding his patients' underlying diagnosis so that he can best tailor and personalize their treatment, while also using known evidence to support his decisions. He articulates clearly pros and cons of treatment options when they are available and involves patients in decision making. His gentle bedside manner was also reassuring at the time of stressful procedures. And he celebrates your successes with you.

What's one piece of advice would you give a prospective patient of Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Be prepared to have some decisions to make yourself- Dr. Feinberg's style of explaining pros and cons, risks and benefits, means that you may be left to make the ultimate decision about your treatment plan where there are equally good options available to you.

During treatment, were you treated like a number or a human with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

I felt that everyone in the office, from the patient care coordinator to receptionist to physician, understood how hard our journey had been and how important each step of the way was for us

Describe the protocols Ronald Feinberg used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

First IVF cycle was an agonist protocol with high doses of FSH however this was unsuccessful for us and we retrieved only a few, poor quality eggs that did not produce blastocyts. Second IVF cycle was using "ministim" and this much gentler approach resulted in our best cycle ever that ultimately resulted in pregnancy with transfer of a PGS normal embryo.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Coordinator Donna Reynolds)

Amazing attention to detail, even for things that seemed important to me but may have been more miniscule details

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Strengths are small size, compassionate doctors who all seem to "know" your case no matter who you get. Office functions well- appts on time, friendly staff, easy to communicate with coordinator over email. Weakness- the person calling you with daily results and instructions is often non-clinical or at least doesn't seem to really know anything about you so are not prepared to answer your questions. They are more or less just a messenger. It was difficult to be receiving daily important instructions from someone whom I had never met and who didn't identify what their role was in the clinic.

Describe the costs associated with your care under Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic).

Cycle of IVF with PGS was approximately $18000, including unlimited transfers of any embryos created and all monitoring and procedures

Describe Ronald Feinberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

Strongly favors eSET

What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?

Failed to call with results
Provided conflicting information

Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).

Once I received a voicemail from someone giving daily instructions based upon my morning labs and the dose of the medication given was clearly wrong- I knew this and had to call back myself to clarify

10

Doctor

Ronald Feinberg

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

2015, Successful

10

Age 29

Tubal Blockage

Income $100K - $199K

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

He [Dr. Ronald Feinberg] was very honest and interested in what o had to say. He really seemed to care and took my opinion and past experiences into account. We only ran tests to try and find out if I was, as I put it, barren or not bit that's all we needed. He works with me to help find the problem!... I came to him with concerns about my ability to become pregnant after nearly a year and half of trying. I was unsure where to start and he was compassionate and understanding. He ordered multiple tests to understand my personal situation and how we could best go about my fertility.

I was a little confused with which office to visit for what as they aren't always in the same room [at Reproductive Associates of DE]. Other wise I can't complain. The rooms were clean, friendly, and welcoming. I never had a problem with the waiting room, bathroom, or anybody the exam rooms.... [Nurses were] Super friendly, helpful, and overall pleasant. They were knowledgeable and never rude or showing impatience. Answered any questions I had no .matter how silly I thought they were.

How was your experience with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

I came to him with concerns about my ability to become pregnant after nearly a year and half of trying. I was unsure where to start and he was compassionate and understanding. He ordered multiple tests to understand my personal situation and how we could best go about my fertility. I don't see him long so I don't have anything negative I recall such as weaknesses and that jazz. I only had positive experiences with him.

What's one piece of advice would you give a prospective patient of Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Do your research and make sure you have a list of questions ready for him to answer so you get all the information you want.

During treatment, were you treated like a number or a human with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

He was very honest and interested in what o had to say. He really seemed to care and took my opinion and past experiences into account. We only ran tests to try and find out if I was, as I put it, barren or not bit that's all we needed. He works with me to help find the problem!

Describe the protocols Ronald Feinberg used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

All we did was test different ways to check my fertility. After the one test where they inject dye into your uterus to check your tubes, I was able to get pregnant. We believe it may have just been blocked tubes

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

Super friendly, helpful, and overall pleasant. They were knowledgeable and never rude or showing impatience. Answered any questions I had no .matter how silly I thought they were.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

I was a little confused with which office to visit for what as they aren't always in the same room. Other wise I can't complain. The rooms were clean, friendly, and welcoming. I never had a problem with the waiting room, bathroom, or anybody the exam rooms.

Describe the costs associated with your care under Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic).

I remember my insurance not willing to pay for the services and the billing department worked with me to make it affordable! They were knowledgeable and friendly. Only wanting to help and not burden me with bills I couldn't pay so they helped find a way to make it work for me

Describe Ronald Feinberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

We didn't have to do that.

10

Doctor

Ronald Feinberg

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

2015, Successful

9

10

Age 32

1 IVF

Endometriosis

Tubal Blockage

Uterine Fibroids

Unexplained

European

Income $50K - $99K

2nd of 2 Docs

Strongly Recommends

Successful

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

Dr. Feinberg is blunt, honest and straight to the point. Some people may not be comfortable with this, but for me, it’s perfect! No beating around the bush, no need for me to question anything. I know what’s going on and what to expect!... I had a multitude of testing done when we first got started. I can’t remember the name of all the tests, but we found out I had endometriosis and tubal blockage. I had laparoscopic surgery to clear the endo. After healing, I started on drug therapy for egg retrieval.

The entire staff at RAD, from reception through to the doctors are welcoming, warm and treat you amazingly kindly... They see a lot of patients and it’s a big office which can be a bit overwhelming, but they really care and are amazing at what they do. They take the time to treat you as a person, not a number and are routing for you all way.... Dr. Feinberg is blunt, honest and straight to the point. Some people may not be comfortable with this, but for me, it’s perfect!

How was your experience with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Dr. Feinberg is blunt, honest and straight to the point. Some people may not be comfortable with this, but for me, it’s perfect! No beating around the bush, no need for me to question anything. I know what’s going on and what to expect!

What's one piece of advice would you give a prospective patient of Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Be prepared to hear the truth, even if it sounds a little harsh. He definitely wants to help and will do what it takes to get you to your end goal.

During treatment, were you treated like a number or a human with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

The entire staff at RAD, from reception through to the doctors are welcoming, warm and treat you amazingly kindly

Describe the protocols Ronald Feinberg used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I had a multitude of testing done when we first got started. I can’t remember the name of all the tests, but we found out I had endometriosis and tubal blockage. I had laparoscopic surgery to clear the endo. After healing, I started on drug therapy for egg retrieval. During egg retrieval we ended up with 25 eggs, of which 18 we’re mature and 14 fertilized. Of those, only 8 became blastocysts. We chose not to test the embryos and to attempt a fresh transfer with the knowledge that they are less likely to implant. Unfortunately the first transfer did not work. After waiting the appropriate amount of time, we did drug therapy to prep my uterus and did a frozen transfer, we were lucky and ended up with a healthy baby girl.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

They are sweet, kind and warm and take wonderful care of you.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

They see a lot of patients and it’s a big office which can be a bit overwhelming, but they really care and are amazing at what they do. They take the time to treat you as a person, not a number and are routing for you all way.

Describe the costs associated with your care under Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic).

Our insurance covered most of our treatment. The bulk of the cost was the medication and I believe that our overall cost was around $8,000 out of pocket

Describe Ronald Feinberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

We felt eSET was the best option as it limited our chance for multiples

9

Doctor

Ronald Feinberg

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

2012 - 2015, Unsuccessful

7

10

Age 20 - 23

1 IVF

Tubal Blockage

European

Income $50K - $99K

1st of 2 Docs

Neutral

Strongly Recommends

Unsuccessful

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

Dr. Kovalevsky was very straight to the point. He is extremely knowledgeable. I trusted him with every decision he made. He does not have the best bed side Manor. When I had concerns about the number of embryos we lost he wasn’t very comforting.... Dr. Kovalevsky was very thorough in planning for our IVF cycle. He looked for anything that should be addressed prior to the cycle. I overstimulated and he ensured that I was safe and monitored.

The nursing staff [at Reproductive Associates of DE] is absolutely amazing. They truly care about your emotional state during your cycle. Amy was my coordinator. She did absolutely everything in her power to make sure we could afford IVF. She was my right hand during the cycle. I could call her for anything and she was always there for me.... The office is organized and staff are absolutely wonderful. They learn your name and they know your story. They care about your success as much as you do. They have great hours to accommodate all patients.

How was your experience with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Dr. Kovalevsky was very straight to the point. He is extremely knowledgeable. I trusted him with every decision he made. He does not have the best bed side Manor. When I had concerns about the number of embryos we lost he wasn’t very comforting.

What's one piece of advice would you give a prospective patient of George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

If you’re looking for a doctor who comforts you, you may want to look at a different physician in the practice.

During treatment, were you treated like a number or a human with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

He personalized my treatment to my needs.

Describe the protocols George Kovalevsky used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

Dr. Kovalevsky was very thorough in planning for our IVF cycle. He looked for anything that should be addressed prior to the cycle. I overstimulated and he ensured that I was safe and monitored.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Amy )

The nursing staff is absolutely amazing. They truly care about your emotional state during your cycle. Amy was my coordinator. She did absolutely everything in her power to make sure we could afford IVF. She was my right hand during the cycle. I could call her for anything and she was always there for me.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The office is organized and staff are absolutely wonderful. They learn your name and they know your story. They care about your success as much as you do. They have great hours to accommodate all patients.

Describe the costs associated with your care under George Kovalevsky at RADfertility (CCRM Fertility Network Clinic).

The billing department ensured that my insurance covered anything they could find. They assisted me with estimating costs. There was a medication that we could not afford and they happened to have it donated by another patient and they gave it to us. That is what made IVF possible for us. They referred me to specific pharmacies that had the best pricing for certain medications.

Describe George Kovalevsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

Dr. Kovalevsky would not transfer more than one embryo due to riskiness.

7

Doctor

George Kovalevsky

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

2008 - 2013, Unsuccessful

10

Age 36 - 41

1 IUI

Donor Eggs

Diminished Ovarian Reserve

Endometriosis

Poor Egg Quality

Unexplained

Income $50K - $99K

1st of 2 Docs

IVF With Other Docs

Donor Eggs With Other Docs

Strongly Recommends

Unsuccessful

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

He was very knowledgeable and upfront about what I could expect. He was compassionate during my losses and never rushed me to make decisions. ... I have nothing but wonderful things to say about Dr. Kovalevsky. ... Dr. K advocated single transfer and we agreed. ... We then moved to donor eggs with my then-husband’s sperm. 5 attempts and we were unsuccessful - 1 chemical and two miscarriages

They [RAD] are extremely organized. This place runs like a well oiled machine driven by compassionate and loving people. You will feel like family! They are EXPERTS and they won’t short cut anything. They are driven to succeed for you. I felt very supported. ... Tiffany Testa [nurse] is now a good friend. My journey became part of her life and she never let me lose hope.

How was your experience with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

I have nothing but wonderful things to say about Dr. Kovalevsky. He was very knowledgeable and upfront about what I could expect. He was compassionate during my losses and never rushed me to make decisions.

What's one piece of advice would you give a prospective patient of George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

Ask lots of questions, be your own best advocate. He will be a great leader on your journey!

During treatment, were you treated like a number or a human with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

He is compassionate, knowledgeable, and straightforward.

Describe the protocols George Kovalevsky used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

On my first cycle of treatment we attempted a stimulated IVF. On even the hightest if doses, I only produced 3 eggs. We tried an IUI which resulted in a MC at 8 weeks due to chromosome abnormalities. We then moved to donor eggs with my then-husband’s sperm. 5 attempts and we were unsuccessful - 1 chemical and two miscarriages. We moved to donor embryo which was successful with his partner Dr. F. We didn’t switch away from him on purpose it was just a scheduling thing. We loved Dr. K!

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Tiffany Testa )

Tiffany Testa is now a good friend. My journey became part of her life and she never let me lose hope.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

They are extremely organized. This place runs like a well oiled machine driven by compassionate and loving people. You will feel like family! They are EXPERTS and they won’t short cut anything. They are driven to succeed for you. I felt very supported.

Describe the costs associated with your care under George Kovalevsky at RADfertility (CCRM Fertility Network Clinic).

Oh my! Well it isn’t cheap that’s for sure. But they tell you everything upfront. Mo surprises at all. I had great insurance and was able to stretch my coverage a long way. In the end,after all was done I think we spent about 60k but that was including 35k for the donor eggs alone and 6 years of treatments and surgeries and meds.

Describe George Kovalevsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

Dr. K advocated single transfer and we agreed.

10

Doctor

George Kovalevsky

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

2005 - 2012, Successful

8

10

Age 40 - 47

1 IVF

Endometriosis

Tubal Blockage

European

Income $50K - $99K

Only Doc Seen

Neutral

Strongly Recommends

Successful

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

Dr. Feinberg was very knowledgeable about his profession and described the process, the risks (including the risk of disappointment), and everything we needed to know in detail. He is a nice, caring man... The first round of IVF resulted in pregnancy. When that pregnancy ended suddenly and early we had a second unsuccessful round. The third and last round led to a full term pregnancy. In each round multiple embryos were transplanted to increase the odds with full knowledge that there may be multiple births. Both of the pregnancies resulted in twins.

The clinic [Reproductive Assoc of DE] was very busy at the time I was a patient. Sometimes it seemed I was just cycled through, but that was only when I had to go in several times a week for blood draws. During the actual process your coordinator keeps in touch with you and is available for questions. After pregnancy is confirmed and you're nearing the end of the first trimester you are referred back to your OB to continue care. I would have liked it if the clinic had checked in during the pregnancy to see how you were doing, but they didn't.

How was your experience with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Dr. Feinberg was very knowledgeable about his profession and described the process, the risks (including the risk of disappointment), and everything we needed to know in detail. He is a nice, caring man.

What's one piece of advice would you give a prospective patient of Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

He does not hesitate so be prepared to hear the truth if the news is not good.

During treatment, were you treated like a number or a human with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

He and his team understood why we were seeking his help and was candid through-out the process. Dr. Feinberg was always nice. During my time there it was a busy place with a lot of patients cycling in and out for blood tests so sometimes it seemed we were on an assembly line. No fault of anyone, it was just busy.

Describe the protocols Ronald Feinberg used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I remember that I was referred to Dr. Feinberg for IVF by another doctor in the practice after fertility drugs did not work so by the time I met Dr. Feinberg IVF was the last course of treatment. Once I met him he described the process and began to schedule and institute the procedures. The first round of IVF resulted in pregnancy. When that pregnancy ended suddenly and early we had a second unsuccessful round. The third and last round led to a full term pregnancy. In each round multiple embryos were transplanted to increase the odds with full knowledge that there may be multiple births. Both of the pregnancies resulted in twins.

Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).

The nurses were great and patient. As I stated earlier at the time I was a patient it was a very busy practice so sometimes it was an assembly line when multiple patients came in for the blood tests.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The clinic was very busy at the time I was a patient. Sometimes it seemed I was just cycled through, but that was only when I had to go in several times a week for blood draws. During the actual process your coordinator keeps in touch with you and is available for questions. After pregnancy is confirmed and you're nearing the end of the first trimester you are referred back to your OB to continue care. I would have liked it if the clinic had checked in during the pregnancy to see how you were doing, but they didn't.

Describe the costs associated with your care under Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic).

I only remember co-pays. Insurance covered all of my procedures so I did not have many out of pocket costs.

Describe Ronald Feinberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

We understood the approach of multiple embryo transfer and were willing to accept the possibility of multiple births. One of the reasons this approach was selected was due to my advancing age and wanted to increase the odds of success.

8

Doctor

Ronald Feinberg

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

2008 - 2012, Successful

10

Age 25 - 29

2 IUI

2 IVF

1 Egg Freezing

PCOS

Tubal Blockage

Uterine Fibroids

Unexplained

European

Income $50K - $99K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Successful

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

He [Dr. Kovalevsky] doesn’t say much but he tells you what you need to know and is able to answer any questions you may have. He is able to speak to you on your level.... I never left the office unsure or unaware of what we were doing or what our next step would be.... If you have questions ASK THEM! There is a reason for everything and if you don’t understand he will explain it.

They [Reproductive Associates of Delaware] have multiple offices that provide most of the services they offer. There are some things that I had to travel over an hour away for but I would do it again. There hours are really helpful for someone like me who also worked a full time job up until the day i delivered my son.... Rhonda is an amazing lady. I probably would not have made it through all of this without her. She was my rock.

How was your experience with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

He doesn’t say much but he tells you what you need to know and is able to answer any questions you may have. He is able to speak to you on your level. Not sure about everyone else but much of what is going on through all of this is foreign to me and he made it understandable. I never left the office unsure or unaware of what we were doing or what our next step would be. As frighten as I was about all of the treatments and whether this was going to work or not listening to his explanations put my mind at ease. Well as much ease as you can have when going through such an important emotional time in your life. I recommend him to anyone that will listen. I tell them my story and how happy I was that I found him and from that meeting I have my amazing son. I will be forever grateful. There are not enough words to describe how much this experience changed not only my life but my whole outlook on life itself. I had to grow up a lot good big through something like this. I never knew anyone who had dealt with infertility before so having a doctor that was able to help me on my level was exactly what I needed. I hope to see him again some day. Maybe we can give it another go and get my son the sibling he has been asking for.

What's one piece of advice would you give a prospective patient of George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

If you have questions ASK THEM! There is a reason for everything and if you don’t understand he will explain it.

During treatment, were you treated like a number or a human with George Kovalevsky at RADfertility (CCRM Fertility Network Clinic)?

The staff and doctors in this practice become family. They were there for me for any reason I needed every step of the way.

Describe the protocols George Kovalevsky used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I don’t really remember the protocol used. My son is 7 now.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Rhonda )

Rhonda is an amazing lady. I probably would not have made it through all of this without her. She was my rock.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

They have multiple offices that provide most of the services they offer. There are some things that I had to travel over an hour away for but I would do it again. There hours are really helpful for someone like me who also worked a full time job up until the day i delivered my son.

Describe the costs associated with your care under George Kovalevsky at RADfertility (CCRM Fertility Network Clinic).

I did a trial with them where they were freezing the eggs then fertilizing them later. Because I was willing to try this type of procedure they offered a free traditional IVF if the trial failed. I had a chemical pregnancy with the trial so we moved forward with the IVF and got the results we prayed for. As for the medications... there were times I couldn’t afford certain ones and they offered to donate some to me from stock that the office has. I also donated what was left of my medication (unopened of course) after treatment for the next person that might need some help.

Describe George Kovalevsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

I remember him telling me the chances having multiples with single vs. multiple transfers and that helping us with the decision that we made.

10

Doctor

George Kovalevsky

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

George Kovalevsky RADfertility (CCRM Fertility Network Clinic)

2019, Unknown Success

10

Age 37

European

Income $100K - $199K

Teacher

Only Doc Seen

Donor Eggs With Other Docs

LGBTQ+

Strongly Recommends

Success w/ Doc Too early to know

Review of

Adrienne Neithardt RADfertility (CCRM Fertility Network Clinic)

Dr. Neidhardt was very prepared. She had already looked into our medical records when we arrived and didn't require a lengthy explanation of why we were there. She explained in detail our options. It was clear and she checked often to make sure we were understanding...was kind and nonjudgemental....will only do single embryo transfers...She really listened to us. I felt comfortable with her instantly

It is easy to make an appointment with the clinic [RADfertility]. We never spend a lot of time in the waiting room. Anytime we have a question we hear back quickly and they are answered thoroughly. All the receptionists and staff are friendly and great at the jobs...Get morning appointments....We thought the prices were fair

How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?

Dr. Neidhardt was very prepared. She had already looked into our medical records when we arrived and didn't require a lengthy explanation of why we were there. She explained in detail our options. It was clear and she checked often to make sure we were understanding. She was kind and nonjudgemental. We really loved working with her.

What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?

Get morning appointments. The office is mostly empty in the morning and you get in to see her quickly.

During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?

Dr. Neithardt was very kind and patient. She really listened to us. I felt comfortable with her instantly and I have pretty intense white coat syndrome. She has such a warmth about her.

Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

We used an egg donor and a surrogate so I didn't have treatments myself

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Amy Miller)

She was easy to talk to and friendly. She was knowledgeable and had many years of experience. Some of her forms were a little outdated and we had to wait for her to get back to us with the correct information. She always responded quickly to our messages and was very helpful with any questions we had.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

It is easy to make an appointment with the clinic. We never spend a lot of time in the waiting room. Anytime we have a question we hear back quickly and they are answered thoroughly. All the receptionists and staff are friendly and great at the jobs. We highly recommend the clinic.

Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).

We thought the prices were fair

Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

She will only do single embryo transfers

10

Doctor

Adrienne Neithardt

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Adrienne Neithardt RADfertility (CCRM Fertility Network Clinic)

2019, Consult

10

Age 37

Endometriosis

European

Income $0 - $49K

Only Doc Seen

Strongly Recommends

Successful

Review of

Barbara McGuirk RADfertility (CCRM Fertility Network Clinic)

Dr McGuirk was very warm and passionate about what she does. She took the time to meet with me and give me a full understanding of what she does and why. ... I was suppressed with oralissa 3 months prior to surgery. I also took duvee as an addback. Dr McGuirk explained that suppressing the endometriosis made it easier for her to “see” and remove all of the endometriosis during the laparoscopy.

RAD is a top notch facility. Fertility is a very sensitive issue. I believe it’s important to find an organization that treats you with empathy and compassion during your time with them. I found that at RAd! ... Everyone that I interacted with at RAD was very caring and compassionate. Everyone goes out of their way to make sure you’re comfortable and have everything you need.

How was your experience with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?

Dr McGuirk was very warm and passionate about what she does. She took the time to meet with me and give me a full understanding of what she does and why. I never felt rushed and always had her full attention. It was truly a unique experience. I felt like family.

What's one piece of advice would you give a prospective patient of Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?

Take the advice she offers for a all encompassing treatment plan.

During treatment, were you treated like a number or a human with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?

She explained things very thoroughly. Made sure she took the time to answer all my questions. She also took the time to meet with me and make me feel comfortable before my surgery. She was always warm and welcoming. I never felt rushed.

Describe the protocols Barbara McGuirk used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I was suppressed with oralissa 3 months prior to surgery. I also took duvee as an addback. Dr McGuirk explained that suppressing the endometriosis made it easier for her to “see” and remove all of the endometriosis during the laparoscopy.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic).

Everyone that I interacted with at RAD was very caring and compassionate. Everyone goes out of their way to make sure you’re comfortable and have everything you need.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

RAD is a top notch facility. Fertility is a very sensitive issue. I believe it’s important to find an organization that treats you with empathy and compassion during your time with them. I found that at RAd!

Describe the costs associated with your care under Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic).

My insurance covered my laparoscopy. I paid copays for office visits, deductible for bloodwork and compay for medications. I require IVF due to having bad tubes and that’s going to cost me out of pocket around $25k

10

Doctor

Barbara McGuirk

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Barbara McGuirk RADfertility (CCRM Fertility Network Clinic)

2019, Unknown Success

10

Age 29

Male Factor

European

Income $50K - $99K

Nurse or HC Services

2nd of 2 Docs

1 IUI With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

it is nice to have a dr that works on one cycle at a time and not talking about future cycles during current treatment...[Dr. Feinberg] was very honest and I really appreciate that. Being completely aware of all my treatment and expectations has been paramount in our journey. He was able to give us our options without giving false hope. Also he was very compassionate about what our results were...So far we are trying to use Femara with combination of IUI.

After 14 months of failed IUIs and one miscarriage, they [staff at Reproductive Associates of Delaware] have been very empathetic...I think from the moment you’re at the front desk checking in to the moment you check out, the whole event is seamless. I don’t ever wait very long. I’m always greeted by a friendly nurse or PA who explain every single thing. The whole flow is very fluid which makes me feel confident in the practice. I enjoy that they are working together and are very organized!

How was your experience with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Dr Feinberg was very honest and I really appreciate that. Being completely aware of all my treatment and expectations has been paramount in our journey. He was able to give us our options without giving false hope. Also he was very compassionate about what our results were.

What's one piece of advice would you give a prospective patient of Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

Have a list of questions it is helpful

During treatment, were you treated like a number or a human with Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic)?

I really like having Dr Feinberg his whole team especially Dorri Purse has been very helpful. After 14 months of failed IUIs and one miscarriage, they have been very empathetic. Also, it is nice to have a dr that works on one cycle at a time and not talking about future cycles during current treatment.

Describe the protocols Ronald Feinberg used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

So far we are trying to use Femara with combination of IUI.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Dorri Purse)

Dorri has been so helpful answering every question and being a great shoulder to cry on! She always calls back the same day and I’m not waiting for days for answers!

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

I think from the moment you’re at the front desk checking in to the moment you check out, the whole event is seamless. I don’t ever wait very long. I’m always greeted by a friendly nurse or PA who explain every single thing. The whole flow is very fluid which makes me feel confident in the practice. I enjoy that they are working together and are very organized!

Describe the costs associated with your care under Ronald Feinberg at RADfertility (CCRM Fertility Network Clinic).

So far everything has been covered by insurance

Describe Ronald Feinberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).

N/a

10

Doctor

Ronald Feinberg

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Ronald Feinberg RADfertility (CCRM Fertility Network Clinic)

2019, Unknown Success

8

10

Age 36

Diminished Ovarian Reserve

Poor Egg Quality

Unexplained

European

Income $50K - $99K

Only Doc Seen

Fertility Medications With Other Docs

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

Barbara McGuirk RADfertility (CCRM Fertility Network Clinic)

She [Dr. McGuirk] doesn’t do unnecessary testing when other providers state it may not be sufficient. This is wonderful when we are on a budget. ... She takes the time to explain everything in a manner which we can understand. ... I have not undergone any treatments as of yet. My husband and I are still in the diagnosis stage and will be undergoing surgery within the next couple weeks. ...

The staff [Reproductive Associates of DE] is amazing and friendly. They are always welcoming when I come in for appointments. The online portal is a life savor with answering questions. All the staff has been very quick to respond and even research when they don’t have the answer. ... Mari [nurse] has been amazing through the diagnosis process. From the beginning she fully explained everything that she, the team and Dr. McGurk will be doing. She is on top of everything and very knowledgeable about every step.

How was your experience with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?

She is always available to answer questions and explains everything fully. She doesn’t do unnecessary testing when other providers state it may not be sufficient. This is wonderful when we are on a budget.

What's one piece of advice would you give a prospective patient of Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?

I would offer the advice of doing some research on her - even though we already did - because they will see how wonderful she is and how great she treats her patients.

During treatment, were you treated like a number or a human with Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic)?

She takes the time to explain everything in a manner which we can understand.

Describe the protocols Barbara McGuirk used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

I have not undergone any treatments as of yet. My husband and I are still in the diagnosis stage and will be undergoing surgery within the next couple weeks.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Mari Esquilin)

Mari has been amazing through the diagnosis process. From the beginning she fully explained everything that she, the team and Dr. McGurk will be doing. She is on top of everything and very knowledgeable about every step. She even offered to assist with my insurance approvals to further help with insurance coverage. Amazing is the only word for her and the team.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

The staff is amazing and friendly. They are always welcoming when I come in for appointments. The online portal is a life savor with answering questions. All the staff has been very quick to respond and even research when they don’t have the answer. Great job to everyone.

Describe the costs associated with your care under Barbara McGuirk at RADfertility (CCRM Fertility Network Clinic).

So far, insurance has covered the diagnosis m, however, I am paying copayments.

8

Doctor

Barbara McGuirk

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Barbara McGuirk RADfertility (CCRM Fertility Network Clinic)

2016 - 2018, Successful

10

Age 27 - 29

2 IUI

Male Factor

European

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Successful

Review of

Adrienne Neithardt RADfertility (CCRM Fertility Network Clinic)

[Dr. Neithardt] treated me like I was a close friend. She really connects with her patients and takes our concerns as a priority. We are returning patients and she even remembers my husband and I from two years ago.... She looks you in the eye during all of it instead of charting while talking....My husband had varicocele repair. 3 months post op we were eligible for IUI. We did two IUIs with femara.

Strengths are positive outcomes. All staff [Reproductive Associates of Delaware] are extremely responsive to portal messages. Billing doesn't hound you for payments as long as you're prompt. I loved the convenience of the in-house lab. Weakness: limited dover hours. No dover procedures, all must be done in Newark.... A mid level performed the IUI portion of the process.... Most nursing was responsible to portal communication.

How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?

Dr. N was extremely warm, friendly, and compassionate. She listens to your every concern. She answers all your questions. She looks you in the eye during all of it instead of charting while talking. A mid level performed the IUI portion of the process.

What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?

Get on her books as soon as you can! Come prepared with questions and she will be happy to answer them!

During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?

Dr. N treated me like I was a close friend. She really connects with her patients and takes our concerns as a priority. We are returning patients and she even remembers my husband and I from two years ago.

Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.

My husband had varicocele repair. 3 months post op we were eligible for IUI. We did two IUIs with femara. The first cycle failed. The second cycle resulted in a singleton live birth.

Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Madi)

Most nursing was responsible to portal communication. I got a little discouraged when I waited all day for a phone call for a positive or negative result for the 15 day post iui pregnancy blood test.

Describe your experience with RADfertility (CCRM Fertility Network Clinic).

Strengths are positive outcomes. All staff are extremely responsive to portal messages. Billing doesn't hound you for payments as long as you're prompt. I loved the convenience of the in-house lab. Weakness: limited dover hours. No dover procedures, all must be done in Newark. No specimen transport medium for those traveling from Kent or Sussex County.

Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).

Insurance did not cover anything. We've easily spent $5,000 thus far.

10

Doctor

Adrienne Neithardt

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RADfertility (CCRM Fertility Network Clinic)

Newark

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Adrienne Neithardt RADfertility (CCRM Fertility Network Clinic)

RADfertility (CCRM Fertility Network Clinic)

4 doctors work here

CDC Success Rates

Available Resources

This clinic has 3 offices
Visit clinic website

187 patient reviews

Filter by patient information

Learn from top medical experts

RADfertility (CCRM Fertility Network Clinic)

4 doctors work here

CDC Success Rates

Available Resources

This clinic has 3 officesVisit clinic website

187 patient reviews

Learn from top medical experts

This clinic has 3 offices
Visit clinic website