Reproductive Care Center

The clinics nursing staff is awesome I loved pretty much everyone that I worked with. The billing department lady was sometimes rude, especially at the beginning when I was clueless with how everything worked. I loved that they had a schedule and breakdown of important dates and procedures. I was very upset about the miscommunication of 2 embryos vs 1. There seemed to be a big disconnect in between the staff and Dr. Blauer. I had talked to probably 3 or 4 different people to confirm I was transferring 2 before the morning of transfer. I also don't like that if you switch to another doctor in the clinic they will base all of their decisions off your previous doctor and basically are all on each others team and maybe not the patients. If you want a second opinion don't go to another doctor at the same clinic, that was at least my situation.

Dr. Blauer was not very personable and did not go into depth about many of the procedures. I felt I was going in blind, even after doing a lot of research before hand. He was present for monitoring, retrieval and transfers. I was an out of state patient and it was very difficult for me to feel like I was a priority at the clinic. When it failed twice I had no explanations as to why and he neglected to reach out or even try to help me find a different answer or protocol.

I loved Chanise!!! She would always call me back, answer my questions, and address all of my concerns. I truly felt that she cared. During my transfers I was in a lot of pain and she would try and distract me and would make jokes and helped me really relax. SHE IS THE BOMB!

In the beginning Dr. Blauer seemed to care and wanted to help, he also seemed very confident with our chances to start off. During stims and monitoring he never really gave a lot of insight to how we were doing and what he expected. I felt like he just felt BLAH about how we were doing. Out of sight and out of mind as a patient. I was also really upset about the lack of communication. We wanted 2 embryos the second go round and I talked with everyone at the clinic several times to make sure this was in place. On the day of transfer he showed us 1 embryo and I said no I wanted two. He said he refused to do two and never told me until THE DAY OF TRANSFER. I was emotionally distraught to say the least. After our second failure I wanted answers. He never reached out and didn't seem to care at all about changing the protocol or helping me. I had to speak with his nurse about my frustrations and he responded to those concerns with "notes in my chart" for if I called again.

Ask as many questions as you can! Ask why he is doing what he is doing, ask what follow up you can expect and try and schedule a plan before every big procedure.

Dr. Blauer is very conservative with medication to avoid OHSS, especially in someone my age. I was on fairly low doses of menopur and gonal f for egg retrieval and began suppositories of progesterone in preparation or my fresh transfer. For my frozen I was on estradiol, baby aspirin, and PIO injections. I responded very well to everything I had plenty of follicles and produced 17 eggs. For my frozen it was postponed a month because I responded too well to the estradiol.

We had partial insurance coverage, the total bill was about 35,000 with meds for retrieval and fresh cycle. Frozen was about another 5,000

Dr. Blauer would only transfer 1 embryo for me for my first fresh and first frozen, but said after that he would maybe consider 2.

Easy to communicate with scheduling, nursing teams, payment coordinators, etc. I have been pleased all around with the clinic staff and friendliness. I remember having issues with prior nurses and their communicating but have had no issues with the current staff. Highly recommend Dr Blauers team!

DR. BLAUER HAS THE MOST AMAZING BEDSIDE MANNER, WILL SIT AND ANWSER ALL OUR QUESTIONS IN DEPTH AND RESEARCH EVERYTHING WE BRING UP IF HE HASN'T USED THAT PARTICULAR PROTOCOL. HE IS SUCH AN AMAZING DOCTOR TO WORK WITH!

The particular nurse mentioned is amazing at coordinating and communicating most definitely. She is whom I communicate with the most. On our first failed cycle I felt like she lacked a lot of empathy and was put off by that. I do love and amazed by his staff in the Idaho Clinic. They are amazing all around. .

We have had nothing but amazing experiences with Dr. Blauer. I can't remember a time I have left not knowing what was going on in our cycle, protocol or what to expect next. He anwsers all of our questions in depth, he is very understanding and has the best bedside manner. He has called us to simply check on us after failed FETs. He truly wants his patients to take a baby home!

That they truly would not be disappointed with his care. We couldn't of picked a more dedicated doctor than him!

We had been treated with my regular obgyn and failed 6 IUIS. We knew it was time to see a RE. He gave us the opposite to do one IUI, with days 3-7 at 75mg of Femera, that was a negative pregnancy test. We waited 2 years until we were able to go to IVF. The STIM medications I used for 9 days (Gonal F, Cetrocide, Menopur, baby aspirin, over the counter vitamins) we had an egg retrieval where I was at risk for hyperstimulation and opted to do a freeze all and do a transfer the following month. We are male factor so we did ICSI. Our first transfer failed so we are not trying to get another protocol set for FET 2.

Monitoring appointments were scheduled, comfortingly, not rush and organized. I've never felt like a number or cattle call in their clinic.

My husband and I received a free cycle through the Footsteps for Fertility Run organization. We revieved a free IVF Cycle and monitoring for no cost. We paid $3800 for medications roughly, $518 for embroyo storage, other minor associated costs. Our first Frozen embryo transfer failed and we preparing for FET 2..

Dr Blauer always encourages 1 embroyo with our specific treatment. He encourages 1 for multiple reasons. Mother and bab(ies) in mind.

The clinic is clean, staff is friendly. They have multiple doctors and multiple teams of nurses. They will all assist you if you need anything, including doing procedures for you if necessary also. The only confusing thing sometimes can be billing as sometimes they have you pay when there, sometimes they bill you, sometimes it’s at the front desk, sometimes another desk as you are leaving

Dr Blauer carefully went over numerous blood tests, and ultrasounds with us to ensure we had an understanding of what our infertility issues were and what options we had as far as fertility treatments. We were able to sit for a few hours with him and ask as many questions as we wanted. We also were able to discuss personal things in our lives like family and trips and such also

Both nurses I have seen for iui have been extremely friendly, and put me at ease during the procedures. Both were very thorough and explained everything as they were going

I have been seeing dr. Blauer for a couple of years now, he has always been friendly and knowledgeable. He ran many tests on both me and my husband to determine what our infertility issues may be, which I thought was very helpful instead of just guessing what issues could be. We came up with a game plan of how many iuis we would try before moving onto Ivf as an option. We have male factor infertility and have chosen to use donor sperm to try to get pregnant through iui. We are currently on our last iui cycle before moving onto Ivf Some strengths for dr Blauer would be the ability to talk to you kindly but also get the facts across to you, I like that he didn’t mess around with guessing issues but instead ran many tests for us to find out what was wrong. One thing people may not know or like is that you don’t always see him every time you go in for treatment depending on what you are going in for, generally you see his nurses if you are having an iui procedure rather than the main doctor, but if he is around you can always speak to him if you have a question. He does travel quite a bit so that could be a negative to someone, but it seems as though his traveling is to infertility conventions held in Europe yearly which could only aid in bettering him as a doctor, even when we was out of town he would schedule a phone meeting with me if I needed to speak to him which was nice that I could still speak to him while he was away Overall I would say my experience with dr Blauer and his team has been great and I would recommend him to a friend that was experiencing infertility. We are currently on our last iui before moving onto Ivf and he has been very supportive on what to expect and our options for the procedure if we do need to move onto it. He has stayed very positive throughout our treatments.

Go in with an open mind to what your treatments may include. Make sure you have a firm understanding of what you are wanting to spend, whether it would be beneficial to do some iuis first or to move directly onto Ivf. Listen to his advice as he knows what he is talking about

We started off with the lowest dose of clomid to accompany our first couple of iuis, then after not getting pregnant moved onto using femara to see if we got a different result, we have now moved onto femara, gonal-f (450ml) and ultrasounds to check follicle size. We also discussed that for iui using my husbands sperm was not an option and so we needed to use a donor sperm for the procedures. Dr Blauer was very knowledgeable on the different sperm banks across the country and helped guide us to a credible one. All of our procedures so far I would say have gone with protocol as starting out with lower treatment options and moving to more aggressive ones at treatment continued, also the fact that we are only going to try a certain number of iuis before moving onto Ivf

We have had varying costs so far with iuis as we have done different medications and ultrasounds with each one they varied from about $400-1000 a cycle depending

I have no comment as of yet since we have not moved onto Ivf yet.

Great clinic. So clean and up to date. Amazing staff. The finical advisor was so great to help us with the perfect plan for us financially. They work very well with your schedule and if you need to go in on a Saturday or Sunday because of how your cycle goes around IVF then they are very happy to do so. The receptionist and phlebotomists are kind. They have THE best embryologist team. So fun to work with nd Keats make you feel welcome and comfortable. Multiple screens when getting a ultrasound, iui, or IVF done so you can see every part of the procedure. All around great atmosphere with amazing staff.

Dr. Heiner always cared for my desires. I drove 4 hours to see him every time and he always cared about my travels, and asked how my first child I had with IVF. He remembered my medical history and always asked what I’d like to do as far as treatment. He answered every little question we had. We gave him the opportunity to tell us what he would recommend and he always answered in our benefit and not for money. He was honest and blunt, which is what we needed to know for our financial, mental, and physical experience. He was smart and had good faith. Not only that but his nurse was exceptional. We loved her and she was so kind and thoughtful.

I was assigned Dr. Heiner’s nurse every cycle. Which was very nice because we became friends with so many visits and phone calls and she remembered every bit of my medical history. She was smart and on the ball. She never forgot to call in a prescription or make an appointment for me. She was quick to cal back or respond to my emails. She was very sweet and companionate whenever I did not get pregnant or had a miscarriage and was always very excited and sweet when I did get pregnant. I honestly think Rachel made my experience at RCC so amazing. You work with the Dr quite a bit but you mostly work with the nurses and I seriously could not have gotten a better nurse. She was an absolute dream. Definitely makes the experience of infertility better because of the sweet person that she is.

I have done multiple fertility treatments. They are hard. I drove from Idaho to Sandy to see Dr. Heiner (4 hours one way) and I’ll keep doing it. He is exceptional and was easy to work with. He was blunt which was good for us so we didn’t spend our money on something that ‘might’ work. He has a lot of knowledge and experience in fertility treatments. He strives for success and do whatever he can to grow his clients families. He truly has a love for his work.

Have an open mind and don’t be afraid to ask a million questions. He’s so smart, so some things may go over your head. He will recommend a great plan for you or he will listen to what you have in mind. You won’t find a better staff. You are braver than you believe, stronger than you seem, and smarter than you think. You’ve got this!!

He always asked if needles bugged me because there are usually other ways of taking medication. He is concerned for you and so is his nurse. I had many treatments. Everyone is so different with their cycles and how they ovulate, etc. so the treatment strategies may be completely different from what he uses on me than what he uses on another patient. But he used what was best for me. I had been through multiple clomid cycles and iuis before coming to him. So listening to what I had done in the passed helped him to know what he should do differently. I did not get pregnant with my 3 iuis I did with him so he recommended IVF (I had done 6 previous iuis with my OBGYN). When I did not get pregnant with my first IVF cycle then he changed it up which resulted in my first child. So we did the same with my third cycle hoping for baby number two, which I did get pregnant but had a miscarriage. We were still very excited that I got pregnant, and the miscarriage had nothing to do with his procedure or medication requirements. The embryo itself was not strong enough to mature. We did have baby number two with transfer four. We will do the same treatment and medications for our next child as well.

The clinic had multiple plans that you can choose from. The Dr worked with you to decide which one he would recommend depending on your history. But he always let you decide in the end. The fincancial advisor was smart and helpful. The let you do in-house financing or you could do your own financing. The Sr also provided a list of employers that helped paid for fertility treatments if we needed to search for help in that way. They were very smart and helpful.

With not having any children yet and not knowing how my body would do with pregnancy he recommended I do a single embryo transfer. I am so glad he did because my body does not do well with pregnancy. I am on bed rest for more than half my pregnancies due to placenta abruption. Nothing to do with IVF or how I conceived. Just how my body deals with pregnancy. Because of this I don’t think I could carry twins. So his recommendation was perfect and in my best interest.

This clinic is very efficient at taking care of their patients whether it be a Saturday afternoon or during regular business hours. They are quick to call back if you don't get connected immediately. They are empathetic and professional.

James Heiner met with us and explained in detail our situation, he met with us quickly after we inquired with his office and always followed up when we had questions/concerns.

The nursing staff was amazing, they answered all questions when asked.

We had a great experience with RCC. Although we have not yet been able to achieve our goals to expand our family, they have been very helpful, understanding, and adaptive to our needs. They have never pressured us into treatments we were not ready for and understood our wishes to try other procedures before jumping to ICSI or IVF. We love the office and their staff.

Be prepared to ask questions, there will be a lot of information that they deal with daily that as a patient you may not fully understand. They are always happy to answer questions, so do not be afraid to ask those questions.

We completed an unmedicated IUI process. This was a fairly smooth process starting with blood-work and testing (Ultrasound, SA, HSG, etc...). We completed the IUI during peak ovulation and come back for additional testing. Received a negative test. Although not our ideal outcome, we were never lead to believe this was a perfect option for ,us as we chose to complete the IUI and were given low chances of success.

Our cost was covered by insurance, but seemed reasonable comparative to others we researched.

I think the clinic was amazing. Aside from the concerns I have about Dr. Moore, the clinic was perfect. I always felt welcomed and cared about by every single nurse and the secretary. They made sure I was taken care of and everyone was always very kind.

I felt like Dr. Moore really cared, and still does. He told me when I first met him that if I ever had concerns about anything, including the nurses, to text/call his personal cell phone number and we would get it cleared up. He also asked me how I was doing emotionally with everything and he acknowledged that infertility is hard, so it's okay if I struggle emotionally. He wanted me to know that he was there not just for treatment but for all the hard stuff too. That made me feel like a human more than a number for sure.

All of the nurses were so compassionate and kind! They all knew what they were doing and I felt very well taken care of.

I feel like he knew what he was talking about for the MOST part. An example of this is my being diagnosed with endometriosis. He diagnosed me based on my symptoms, and he was going to perform surgery to fix it. It turned out that he was out of network with my insurance as well as the hospitals he does surgeries at, so I ended up having an OBGYN that I trust very much do the surgery. The OBGYN made sure to do it when I wasn't on my period but I also hadn't ovulated yet so there was no possible way I was pregnant. When we were planning on doing the surgery with Dr. Moore, he scheduled it based on HIS "surgery days" and it ended up falling in the 2 week wait, so there was a possibility I could have been pregnant for the surgery. I don't think he thought it mattered because we can't get pregnant on our own anyways, but it still was worrisome that he wanted to risk it. Other than that, he seemed very informed. He told me what diets to do to help with my mild PCOS, he referred me to a clinic for pelvic physical therapy after surgery, and he gave me a lot of information regarding pursuing IUI and IVF after the surgery. He knows what he is talking about. One other thing that kind of made me question him a little is the fact that he told me to text him with any concerns, and I texted him once asking for pain meds because my cramps from my period were unbearable (anyone with endometriosis will know what I'm talking about), but he never responded. We haven't done IVF or even an IUI yet because we wanted to get everything cleared with the surgery, and I don't think we will pursue that with him because we got a referral from a friend of another doctor that they loved working with.

Make sure you ask all the questions. He will answer any and every question with grace and a lot of information. He doesn't know what you know or don't know, so ask questions. You are the patient, you deserve to know everything about what the doctors want to do with you so ASK QUESTIONS. And take advantage of the fact that he gives his cell phone number to you. He wouldn't do that if he didn't expect to get texts/calls from you.

He just put me on femara twice, once before the surgery and once for the cycle the surgery was on (that's the cycle I'm still on).

I just received a bill for $414 for all of my testing that was done, and that's because we found out later that my insurance was out of network with him. That's the only thing that's a little frustrating, but it's because I talked to my insurance before and they said I could go to any doctor on the list and I thought he was on the list. So technically it's my fault, not the clinic's.

The clinic is quite small, and seems a little busy for all the patients they have. It was in an easy to get to location though, and is easy to find. The room I went into didn’t seem like it got cleaned nightly, as there was hair under the chair a couple different times I visited.

Dr. Moore really listened to what my needs were, and gave new options to try, and gave me a lot of hope.

The nursing staff is minimal, so I’ve only worked with two nurses. They were both very kind and very helpful. They had a great demeanor about them, and were easy to work with.

Dr. Moore is very passionate about what he does. He truly cares about his patients, and what is best for them. He is very easy to communicate with, and gave me his cell number to contact him at any time, with any questions I might have. He had great ideas of new things we could try, and was very positive with his care and his ideas for my infertility journey.

Meet with him, and trust what he has to say.

I first met with Dr. Moore for a consultation, which happened to be on cycle day 3. After speaking for an hour, Dr. Moore came to the conclusion to start me on oral Mead that night. I was prescribed Femara, and took it Days 3-7. On day 6, I started injections of Gonal F. I took those on day 6-9. My body responded the best it ever has, in the 6+ years I have been trying to conceive.

The reason I went to Dr. Moore is because he accepted my insurance. It’s really hard to find a fertility doctor that accepts insurance. With that being said, I had to have multiple ultrasounds done, and I now have a bill of over $800. I didn’t expect my bill to be that much, and thought it would be much more affordable. I’ve only seen Dr. Moore for one month of treatment, which doesn’t include the IUI I had scheduled. I’m not too happy about the cost of everything I’ve seen him for. It seems like he has charged me a lot.

The clinic is wonderful. The atmosphere is calming and peaceful. The staff are wonderful and competent. They show excellent care. They use up to date equipment. They walk you through the financial aspect of treatments, they try to help you in every way to get the care you need.

He validated my feelings and showed sympathy for this difficulty we are enduring. He used encouraging words and told me to not lose hope. It felt as though he really cared about my situation and that I wasn't just another patient.

They were extremely kind. They were always gentle, had wonderful bedside manner, always explained exactly what they were doing and why. I didn't always know what the next step was and sometimes had to ask what needed to be done. Overall though they were very professional and competent while showing compassion and excellent quality care.

He was extremely kind and polite. He was very soft spoken. He was very thorough when assessing me and my medical history. When I first met him he was not what I expected though. He was typing very slowly, making lots of typos and needing to correct them. In the middle of our first appointment his cell phone rang and he answered it right in front of me. It just seemed strange. But overall I left feeling very comfortable and confident in his abilities and his care plan.

Be upfront, and a little bit bold, about your expectations and what you want or need from him and his office. Ask lots of questions.

I have unexplained secondary Infertility but considering my age, my health, and medical history he didn't see any reason why we couldn't find success. He did a thorough ultrasound to examine my reproductive system and egg supply. He did a full blood panel to check for complications with thyroid, hormones, or other issues. He suspected my follicles weren't stimulating enough. He started me out on the lowest dose of Clomid, along with injections of Gonal-F to increase my follicle quality. Then we did ultrasounds after completion of medications to check for my body's response, and then did an HCG shot. My ovaries and follicles responded well, but we were never successful.

It cost us about $1,000 each cycle for medications and a complete IUI. A consultation with him was $50 in person, and $90 on the phone.

N/A

Positives: I've never had to wait long for any appointments and they've been good about getting me appointments that work with my schedule. My one complaint would be with the billing department as I've felt they aren't on top of things as the rest of the clinic.

Infertility is a rode with ups and downs. Because it is a journey that goes up and down, it can feel like we're not being treated as human because we're scared, tried, stressed, or overwhelmed. No doctor is perfect 100% and able to predict exactly what we may need that day. For us, I have felt like has done his best to be compassionate in that journey and treat me like a human with feelings, questions, fears, joys, and concerns.

The nursing staff has been wonderful. They've answered all my questions, including finding the answers when they didn't know them.

I've had both experiences where I've wished that Dr. Hataska's delivery of a message would have been gentler or kinder, as well as moments where has been incredibly sensitive and kind in delivering terrible news. His strength is that he's very analytical and has all the numbers with whatever we're talking. I appreciate having those numbers as it's given us starting point for expectation. He lives by the numbers and some that approach could seem sterile or without hope.

Losing weight will be one of the first things he will recommend. For some, knowing that he won't move forward with treatment until they've lost weight can be demoralizing for many women and he may not be a good fit for those who struggle with this.

We have done two egg retrieval and 1fresh transfer that ended in a miscarriage. Our first egg retrieval he started low on medication as he wanted to keep me from hyper stimulating. We used a combination of cetrotide, Menopur, and Gonal F. Of the 10-12 eggs they were expecting based on mature follicles, we only ended up with 4 eggs retrieved. All 4 were fertilized. By day 3 we had 2. We transferred one at day three and froze the second good embryo on day 5. At our 7 week appointment the baby's heartbeat was slow. We were told that most likely we'd lose it. At our next appointment a week later, there was no longer a heartbeat. We were anxious to transfer our frozen embryo as soon as we'd had the three months to recover from the miscarriage. In our post-miscarriage consultation, Dr. Hatasaka knew that we wanted more than 1 child and encouraged us to think about doing a second egg retrieval before our FET just in case it was successful to hopefully have better egg quality than a year or two down the road which we decided to do. Due to the small numbers we had the first time, I requested that we go with a more aggressive approach in hopes of having more embryos to freeze. Our medication protocol was Gonal-F and the cetrotide. They got 12 eggs, 10 of which were fertilized. At day 7 we had 1 good, and 6 fair quality embryos. By day 5 we only had 2 fair quality embryos which we sent off for testing. One came back with trisomery 13, while the other had a partial mosaic on chromosome 1. While we are not planning on transferring the trisomery 13, we may transfer the second one at a later date. I did hyper stim with the second egg retrieval and are hoping to transfer our frozen embryo from the first cycle in April.

IVF with 2 egg retrievals: $18,000; ICSI: $4,100; Hyper-stim insurance: $600

No. While he recommended only doing one, he would have transferred two if that had been our preference.

RCC is a lovely and inviting little clinic. The front desk and billing staff are the same every time i go so they are who i see the most and are the only ones i know by name and face (except for the doctor). They are very friendly and helpful. The billing specialist has helped me immensely when my insurance has been frustrating and confusing and wasn't accepting the way the clinic was billing the diagnostic tests. All but one time there was a very short wait. The one time with a previous doctor that is not there anymore my husband and i had to wait 40+ minutes after our scheduled time to meet with the doctor. All the other times i've been i've gotten pulled out of the waiting room within 5 minutes.

I feel like Dr. Gililland is so nice that you can't help but to feel like an actual human when he talks with you each time you are there. He is so calming and has a friendly presence about him. That being said, the longer you are being treated at RCC you also can't help but feel like a number. I don't see Dr. Gililland every time I go in, sometimes i just see a nurse. When i see a new person every time I go in I do start to feel like a number because no one remembers me. I feel I have to explain my situation each time I am in there.

The nurses at RCC have all been very nice and helpful when i go in. I don't think i've had the same one twice, but i have loved them all in person. I have called in a couple times to ask questions like what do i do if this is happening or what does this mean and i have had one nurse on the phone that made me feel pretty stupid for my questions. I try to give the benefit of the doubt and think maybe she didn't know her response came across that way or something, but i hope they do understand that even if they've been asked the same question 20 times in the last month, i've only asked once, i'm new to this situation and scared.

I know Dr. Gililland is very smart and has been doing this a long time. I feel like he follows his heart and his patients heart and does not just follow what he learned in a textbook step by step. I appreciate that he takes the time to listen to your concerns, however, there have been times when i have not felt "heard". After i had told an RE before him and then him that my pain and bleeding kept getting heavier and longer every cycle, it kind of got brushed aside since i've already done every test possible at that clinic without many answers. His suggestion was to move on to IUI. I followed his advice and did 2 IUIs unsuccessfully. I finally decided to talk to a regular OBGYN (not Dr. Gililland) at another clinic for ANOTHER opinion on my pain and bleeding and he suggested surgery, which he then performed, and found stage 4 endometriosis...so bad that my ovaries were completely covered and stuck to my uterine wall...finally, a much clearer answer to my problem! I can't fault Dr. Gililland completely, i was seeing a different RE for almost 2 years at the same clinic until he moved and my care was then transferred to Dr. Gililland, so i know Dr. Gililland was going off of the previous doctor's notes and hadn't done any of my tests himself except for one HSG when the other doctor was my doctor. That is a great story in and of itself: when Dr. Gililland was performing my HSG for the other doctor, he couldn't get the dye through one of my Fallopian tubes and suggested i have surgery to see if there is endometriosis. When my actual doctor at the time saw the images and heard what Dr. Gililland had to say he decided that he wanted me to do another HSG so he could perform it himself and when he did he said he pushed the dye through so hard that he think he cleared that tube of mine that previously looked blocked. At the time, i think i did fault Dr. Gililland a little bit because i didn't now him and thought he was just trying to get me to do an expensive unnecessary surgery when my doctor was able to get it unblocked (little did i or the doctors know that wasn't really the problem), but after going through what i've been through with that 3rd doctor (the OBGYN) i realize Dr. Gililland suspected endometriosis all along and had he been my actual doctor at the time i would've had surgery much sooner, had relief much sooner, and maybe even got pregnant back then. Like i said in the beginning, Dr. Gililland follows his best instincts and i appreciate his willingness to lead by those instincts.

Try to stick with one doctor as much as you can unless you feel deep down that you need another opinion. In my case, my first doctor moved away and it forced me to see Dr. Gililland. In the long run I have been happy about the change, but it did cause some stress feeling like I was starting over. If i would've had the chance and known what i know now, I would've started with Dr. Gililland.

I have done 2 IUIs with Dr. Gililland using Letrozole before the procedure to help ovulate. I never had problems on the medication, i ovulated as i should and the IUIs, although unsuccessful from not knowing i had endometriosis, went smoothly.

I've been through so much treatment that i don't remember what everything cost but i do remember the consult was approximately $75 for an hour of the Doctor's time, a semen analysis was approximately $350, and an IUI cycle was just over $400. These prices are all self-pay prices, if your insurance covers anything for infertility then your prices would be better than that. The thing i like about this clinic is i don't recall them charging anything if i needed to come give a blood sample real quick, whereas i was charged a hefty fee at a completely different clinic to give them a urine sample to find out if i was pregnant when i knew for a fact i wasn't and also to give me a shot, which took all of 3 minutes so i like that RCC doesn't charge you for doing nothing.

They are wonderful. Everyone there is kind. Everyone is organized. There isn’t one bad thing I can think of. Everyone does a great job of making you feel welcome and comfortable. They do a great job of guiding you along your infertility journey.

He always remembered right where we left off from the last appointment. You could tell he wanted us to get pregnant. He was friendly and compassionate. Our IVF twins were born prematurely and passed away, and when we called Dr. Heiner he was very sympathetic.

She was AMAZING. They all were. So on top of everything. Always answered my questions. So kind and sweet and compassionate.

I really liked Dr. Heiner. He isn’t necessarily over the top warm and fuzzy. Be he is kind enough. He always kept me in the loop and was happy to answer or elaborate on any questions I had. If I needed to talk to him on the phone he would always quickly call me back.

He doesn’t recommend implanting 2 embryos because of the risk factor with twins. I would listen to that advice. My twins were born prematurely and passed away. I wish I would’ve listened to his recommendation.

The last treatment I received was IVF fresh transfer. I did vaginal ultrasounds before hand which Dr. Heiner preformed to make sure everything looked good. As well as every time I went into check my egg progression. After my eggs were properly developed, we did the egg retreval. Again Dr Heiner was there and talked us through everything before we did it. Same goes for our implant.

$500-$1000 for IUI, depending on how intensive the IUI was. $1000-$2000 for IVF meds. About $7,000 for IVF treatment

He highly recommended we do 1 embryo due to the risks that multiples can cause. Your chance of getting pregnant does not go up If you implant two. You just have a higher chance of twins. He was direct and stated all the facts about why you should only implant one.

The clinic is organized and we'll ran. The front desk staff is friendly and is great at answering questions and helping with appointments. The clinic nurses are amazing and sweet no matter who I have worked with

Dr heiner is nice and has a lot of experience but he did not familiarize himself with our history prior to meeting with us. He also made us feel like any treatment or tests we had done prior to coming to the clinic could have been incorrect and wanted to start us on a natural IUI cycle. I had already been on clomid for 4 months and had done 1 IUI with my obgyn so I did not feel like starting over was the best option.

Rachel is great. She answered all my questions, showed me how to do my injections at home and had real interest and compassion for my treatment. She was sweet and a great communicator

I have only seen him twice. The first time was our initial meeting and I had to be very assertive about the treatment I wanted. The second tim I saw him was for a baseline scan of my folicals and ovaries. He said that I may have multicystic ovaries but did not go into detail or seem concerned. We have not followed up on the topic since the drugs I am taking are helping to mature a couple of folicals each cycle

Know what you want and don't be afraid to speak your mind. They might suggest a treatment plan that is less aggressive than you would like so don't hold back if you feel like you want more

I have done two cycles and they have been the same treatment. Baseline ultrasound CD 2. Femara CD 3-7. Gonal f 113ml CD 7,9 and 11. Ultrasound CD 12. If folicals are mature trigger shot CD 12. IUI CD 14. The first cycle I had 3 mature folicals, sperm sample looked great, no pregnancy. The cycle I had 2 mature folicals, sperm sample looks great but still waiting to take a pregnancy test

On their site they list the prices for their treatment. They said the cost of a single round of IUI with scans would be 1800 not including your medication. The gonal F and trigger shot costs 300 for each round

I go to the Idaho Falls office. It has always been very private and safe environment. They have provided information of the process, they have followed up with me on how I am feeling, and with any new information they have for me. Each time I’ve been in I’ve met with Dr Blauer as well as the nurses. Lisa is amazing. She has been the main nurse who has been by my side, along with Dr Blauer, since day one. They are very positive and professional.

Dr Blauer is absolutely amazing. He has made me feel very important and has made my needs a priority. He is so kind! This is my first cycle of IVF so it is all new to me. But Dr Blauer and his staff have been more than willing to answer all my questions and address all my concerns. They’ve all made me feel like I’m their #1 priority!

All of the staff have been absolutely wonderful to work with.

He is extremely knowledgeable and explains everything in a way that anyone can understand it. He is very gentle and kind. He has made me feel super important and a priority in his office. His compassion and love for what he does, doesn’t go unnoticed. His bedside manners are very professional and very gentle. Our dreams have become his dream for us. I know he wants to help us achieve this miracle just as much as we want it!

Don’t hesitate to ask questions... even the most silliest!

I’m in the process of starting my first IVF cycle. We started 5 or 6 weeks ago. We first started with clomid and currently on hgh supplements. I will be starting injections with the start of my next menstrul cycle... expected in about 10 days. Getting anxious!

I’m very fortunate that my insurance has some coverage for this.

Unsure

The feeling in this clinic was a good feeling. I felt comfortable and welcomed. It is small and feels personal. I felt my privacy and requests were respected. Everything was clean and well kept. I felt my records were kept safe and well organized.

I felt comfortable under the care of Doctor Gilliland. He was very nice and answered all of our questions. Although I felt like we were getting answers and having blood work and testing done, we eventually felt we were simply not a good fit for this clinic. The staff was very nice, we just needed more initiative to be taken to move us forward at a quicker pace.

The nurses were great at giving information and being available when I called.

Dr Gilliland is very nice and attentive. He asked the right questions and listened carefully to our requests. The only thing I would change is moving at a quicker pace with the process, but maybe we could have communicated that more clearly on our end. Dr Gilliland is kind and honest with the facts about your personal infertility.

Be upfront and honest in what exactly you want to be done. Trust his advice but ask plenty of questions, because he will answer them.

Dr Gilliland had me taking bromocriptine and listened to my request when I told him it made me feel sick, so he took me off of it. He helped to diagnose my husband with male- factor infertility and had us see a urologist. He gave us options for how to treat our specific situation, I appreciated that.

I felt costs here were resonable compared to other fertility clinics. They were upfront with costs and conveyed them clearly.

We were told we would only have 1 embryo transfered per cycle because I am so young and have a great chance of getting pregnant with 1. I would be interested in transferring more than that if needed, and would love twins, so I would hope that they would do that if I requested it.

I like to be reminded of my appointments since there is so much to worry about and occasionally they forget to call and remind me. That’s just a minor thing though. They are however great at making you feel welcome and comfortable in a terrifying and uncomfortable situation.

I felt like he actually cared about me as a person and was in the room for every ultrasound and appointment as opposed to having nurses do it all for him.

I love that a couple of the nurses I’ve worked with have struggled with infertility as well. It made them more compassionate and relatable. I had an ultrasound a few days ago and everything was looking great and ready for the FET. Marie pulled me into another room to discuss the protocol for the upcoming week and I got nervous and began to cry. She was so kind and comforted me. I’ve been really pleased with the staff. Even down to the receptionist. She’s always so sweet and welcoming.

He’s kind of soft spoken which is comforting to me because he’s not loud and obnoxious. I’ve never felt uncomfortable around him especially during ultrasounds. He’s always willing to answer any questions you might have and never makes you feel stupid no matter how simple the questions may be. I feel like he cares about our success. Although, there have been a few appointments where I feel like he was a little rushed. Not sure if he was just running behind or poor scheduling.

If you want to be cared for and treated like a person and not a number then Dr Moore is the doctor for you!

Our first IVF we didn’t know I had PCOS so if that would’ve been known I’m sure our protocol/results would’ve been different. We are currently working on doing an FET and now that he knows we are doing different things to better prepare for success. Even simple things such as an anti inflammatory diet which I’ve already noticed a huge difference in the way I feel.

Our FET is going to cost a little over 4 thousand. Including medications.

When we did IVF, we only had 2 viable embryos. He suggested we transfer one and freeze the other because multiples are more risky.

This clinic is great at getting you in for appointments and consultations. I feel like everyone is very nice and genuine. Biggest problem is that they don’t answer the phone all the time or because there’s only one doctor at the Pleasant Grove location, if he’s gone they just close and there’s no way to leave a message or know why they’re closed.

He’s very concerned with the emotional and financial burden of fertility treatments. He constantly reassures us that treatment is at our pace, based on how we feel and what we can handle. He always takes ample time to answer or questions and makes sure all our concerns are addressed.

I don’t actually interact with the nurses much, just to call in for my prescription and any questions. They respond quickly and efficiently. I wish that they would double check why my doctor ordered certain tests at certain times.

So far I don’t have any negative perceptions of Dr. Moore. He has always treated me and my husband with the utmost respect. He answers all of our questions, has laid out the various treatment options in a detailed manner, and has been very honest about our chances of conceiving and what he thinks is our best option.

Ask questions all of your questions and be open to trusting him and his opinion.

He started me on 7.5 mg of femara on days 3-9 of my cycles. He started with a higher dose and longer duration because I had already tried 5mg of femara of days 3-7 without any results. He performed an ultrasound on day 10 and day 13 to confirm that the follicle was maturing, I then did a progesterone test on day 24 I think to confirm ovulation. My next cycle I did OPKs and then a progesterone test 8 days after my positive OPK. He wants us to try just ovulation induction for 3-6 cycles then we can add insemination when we think we need it due to my husbands abnormal semen analysis.

I feel like it’s expensive but better than most clinics that I’ve looked into. I also like that they are very up front about the costs of tests, procedures, and treatments.

The clinic is wonderful to us because they have multiple locations. They did not when we were first patients and it was quite a drive for us, but they opened another office closer to our home and we can go to either clinic depending on what each appointment entails. I would recommend any of the doctors at this clinic, as we have worked with all of them, Dr. Blaur being the primary doctor and the other following his treatment protocol for us.

Dr. Blaur has a very kind approach to treatment. He meets with us as a couple every time we are ready to start a round of fertility cycles and he is familiar with us and our children.

Very concise. They call back quickly. Compassionate. They mourn with us and celebrate with us.

Dr. Blaur is an excellent doctor. He genuinely loves what he does and has a true compassion for couples who desire to have children and have trouble doing so. He is a very knowledgeable doctor with a lot of experience. He also keeps up with the latest reproductive technology and takes advantage of any science that could help his patients conceive.

I would say to get an appointment sooner than later. We did not wait one year to see a fertility doctor when we felt strongly we would have troubles conceiving and we are so glad. If there are signs of infertility, call in and get the diagnostics going.

With our first visit, we were immediately referred to a top urologist in the state to get an idea of what type of MFI we were dealing with. Once those tests were completed, Dr. Blaur gave us a very clear picture of what our options were, which were limited, and he also provided some comfort and information about support groups of that was something we were interested in. Since we were struggling with MFI, we started with a couple natural cycles with DS and then progressed from there adding medications. Our 9th IUI worked, the first cycle using injections. After that, we opted to do IVF due to limited quantities of sperm and Dr. Blaur was completely supportive. We have never had an IVF cycle not work under his care. Our first IVF cycle resulted in twins, our second in a singleton, our 3rd in a singleton, and I am currently expecting a sixth child from a FET. Dr. Blaur has been involved in every step of building our family.

You pay for a cycle ahead of time and then do the entire cycle without having to pay. Infertility treatments are expensive no matter where you go. The prices at RCC are fair and competitive.

He was okay with whichever we chose, one or two embryos.

Strengths of this clinic would be how passionate and caring everyone in the office is. Going through IVF is HARD on a couple emotionally, physically and financially. They understood this and did anything they could to help out. Weakness of this office would be communication. We weren’t the cookie cutter couple where everything worked out just right and we had to do some different protocols the office wasn’t used to. When we would go in the front office wouldn’t know what was going on so I’d have to explains and Dr Gilliland would forget too if he didn’t read his notes before seeing me.

Dr Gilliland is very personable and treats you as a separate case from every one else.

Very passionate and knowledgeable. Absolutely love all of the nursing staff there!

Dr Gilliland is a great doctor and really cares about each individual patient. We had to try several different treatments and medications that worked for me and he was great with this. He would personally call me on weekends and even email me different studies he looked up that would potentially help my situation.

Dr Gilliland is very personable and you are in good hands.

When we first started IVF treatments we went with the basic medications. Birth control priming, gonal f 225 units, menopur 150 units and cetrotide. I did not respond to this at all. Dr Gilliland took a step back and decided birth control may have suppressed me too much and that we will try again without. He also added femera into this protocol and raised me gonal f dosage to 450. We saw great results from this and made it to egg retrieval this time!

My IUI would be about $400 and speem collection was $200 IVF was $8400, $300 for anesthesia. The rest of the money was for medication which I ordered outside the office.

RCC is wonderful to patients, everyone I’ve worked with has been very kind and understanding. They are very flexible with appointments which has been really helpful trying to balance all this with work.

He asked questions to get to know me and my husband personally; not just our fertility history

The nursing staff overall have been wonderful. They are all very sweet and caring and really make sure I feel comfortable. Rachel has been great as well. After a bad experience at another clinic I told Rachel I really need someone who communicates well and she definitely does. She always returns my calls/emails quickly to answer any questions and get my results to me fast. My only complaint is that she hasn’t been there for any of my IUIs or transfers which I find kind of odd. She’s there every step before and after but not at the “main event”

I’ve enjoyed working with Dr Heiner, he’s very personable. My only complaint is I wish he would explain things more thoroughly. He will explain the plan but not really the reasons behind it or what things he’s looking for

Don’t be afraid to ask questions. He doesn’t always offer other options but when asked about them he’s more than willing to consider them

We started with IUIs with femara because I failed To ovulate with clomid. I was able to successfully ovulate on femara. After false + OPK tests we moved to injections for the IUI to be better controlled. After 2 failed attempts at that I was starting a 3rd try that ended up cancelled because of a cyst. After that we decided to move to IVF. Because of my pcos we did a very conservative approach with medications for my egg retrieval. It was kind of disappointing because I only ended up with 8 eggs. My ovaries did not respond as predicted. But he has said we will start with a higher dose if I end up needing it again. I did one fresh transfer that did not work and recently and frozen transfer I’m still waiting on results from

The IUIs cost around 400$ each including meds and monitoring. For IVF we did a multicycle package that’s 18k, then 2k additional for ICSI. Meds for the egg retrieval were about 3k and for the frozen transfer about 300$

I’ve always only wanted to transfer one so it wasn’t much of a discussion, he just agreed

They have many offices throughout Utah, as well as some in Idaho, Wyoming, and maybe Colorado. I wish their PG office had their own billing instead of having to work through the Sandy clinic (I think they were working on that earlier this year.) Everybody there always had a smile on their face, which helped when going through such a traumatic time.

He wrote detailed notes in my chart for the nurses about how to get through my curvy cervix (more detail than any of them had ever seen). It certainly made the IUI process less stressful! He always seemed happy to see my husband and I. Dr. Moore filled us with hope. And when our pregnancy was confirmed he invited us to bring our baby to meet him when the time comes!

Super friendly. Always got a call back within a few hours. Always positive and happy to help.

Great bedside manner. He made jokes with us, and helped keep the mood light. Dr. Moore was very knowledgeable. Anybody who seeks treatment through him will be in capable hands. I highly recommend him.

He is straight forward, and I love that about him. Know that he is very easy going. Just know that you are in good hands with Dr. Moore and his nurses!

He went over all of my medical history from my OB and previous fertility clinic, as well as surgeries I had completed at the hospital. Because it had been a few years since we had sought out fertility treatments, we started at the beginning, but he also added a water ultrasound of my uterus, which had never been done before. My HSG that I had done before came back positively (minor scar tissue in my fallopian tubes). I did 2 rounds of femara with IUI, same protocol each time. I also had to get my Varicella vaccine updated because my immunity to that was low. I got pregnant from my 2nd IUI.

I think between my two cycles with all the ultrasounds, blood work, medications, consultation, and IUI procedures we probably paid around $5,000 out-of-pocket. (Insurance only covered minimal testing.)

Have only been here through one full cycle, so far everything had been pretty good, no real strengths or weaknesses come to mind. They give you a packet full of info about the clinic and doctors, with info about local supporters groups, when come in for your first appointment

He sat with us for over an hour and went through our entire chart and history and explained everything he wanted to look into and why. He took the time get to know our situation before making a plan of action.

Generally kind, not much else stands out.

He has a very calm demeanor, is chatty, and likes to dive deep into the issue and explain everything as we go so we know what's happening. Goes through the pros and cons of procedures and makes sure we understand.

He likes to start with a full spectrum of tests, be prepared for blood, semen, ultrasound, and have your full medical history of both partners, including family history. When doing the tests, you deal with nurses and staff, and have to schedule appointments and pay a copay just to have your blood drawn. You don't see the doctor at these appointments.

We are still working on regulating my cycles, and getting my thyroid and prolactin levels down, going in every 4 weeks to retest until my numbers are within normal, then we will be put on femara for a round of IUI.

Over $350 for my initial blood work and ultrasound, $300 for seven analysis, $25 copay at every appointment, even just getting a blood draw, they are going to try and bill insurance for everything, but we will most likely have to cover everything out of pockets.

Clean very nice office. Friendly staff! Nurses are usually very quick to respond. They always make sure ins is helping as much as possible, they will get the you the most bang for your buck. Just make sure you and your dr are on the same page with time line. Some people are ok with post poning treatment, I on the other hand want to do everything the second I can! And that’s not always possible, with him traveling.

He has always answered every single question in full detail, he cares and my last appt lasted 45 minutes. And he didn’t act hurried to get me out of there he wanted to make sure I had everything answered

Very friendly! Never make you feel uncomfortable amazing staff!

HE is a very thorough doctor who retested blood levels other doctors had already checked and got me on correct dosage of medications. He is very welcoming and very knowledgeable!! He always listens and answers every questions I’ve ever had. And I’ve never felt rushed even when I’m taking more time then I probably should he will always make sure I’m comfortable with the next step in our treatment.

We started on blood tests to make sure levels were where they needed to be. Put me on medications re tested blood, instantly put me on Femara. I had been asking my previous dr to put me on this and they refused. With little to no explanation. Currently going in for surgery tomorrow next step is another IUI.

I feel like infertility is expensive where ever you go. However, they really really try to be sure that my ins will cover the max amount. And if there is a significant cash pay price I’m always informed.

We have discussed this for future, 2 embryos.

The clinic was great, located just 10 minutes from my house which was nice. If ever there was an unexpected wait the reception staff would give us a heads up (only happened once) and a voucher towards our bill. The only weakness would be the c-arm used for the HSG was an older model, and the newer the c-arm the less radiation dose, especially to the ovaries would be beneficial.

I never felt like I was being treated like a “number” Dr Gililand was very kind along with his nursing staff.

I would hope to ovulate so that my IUI would land on a weekend and I would have to go down the Sandy location because the nurse there was fantastic, she treated us like we were friends, we loved her. The nurses at Clearfield RCC were nice but weren’t as knowledgeable or didn’t explain much for the IUI treatments or after instructions as the weekend nurse at Sandy RCC.

Dr Gililand was very nice and personable. He was very knowledgeable in woman infertility but had to refer us out for male infertility, which took a lot longer for us to even get started on treatments.

Pray you don’t also have male infertility to deal with.

I had elevated prolactin levels so he put me on bromocriptine the entire treatment timeframe, which made me very dizzy all the time. We started with femara, I took two pills days 3-7 of my cycle. This resulted in two failed IUIs with if I remember correctly only one follicle per cycle, and I got a positive ovulation test both times. Next we switched to clomid, two pills days 3-7. I had more follicles and still had a positive ovulation test but the 3rd IUI was unsuccessful. So we stuck with clomid but added in FSH injections which I don’t remember the dose or when I took it in my cycle, this combo resulted in 3 great looking follicles (if there were anymore they wouldn’t have followed through with IUI, but instead would do IVF at half cost if there were more than 4) and I had a positive ovulation test and finally a successful IUI

We paid out of pocket for the genetic testing, my FSH injections ($200/cycle), and each IUI ($200/cycle). Everything else such as clomid, femara, my husbands clomid and HCG injections, our ultrasounds, the HSG procedure, our doctor consults, our insurance covered.

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