Reproductive Fertility

2 doctors work here

Rated 9.4
Strongly recommend: 83%Neutral: 14%Don't recommend: 3%9.4
83% strongly recommend
56 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.7
9.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.6
8.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 4 offices

Glendora
315 E Rte 66
Glendora, CA 91740
Riverside
4244 Riverwalk Pkwy
Riverside, CA 92505
West Hollywood
9201 W Sunset Blvd
West Hollywood, CA 90069
Burbank (closed)
500 E. Olive Ave.
Burbank, CA 91501
Show 2 more

56 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
9
Age 30 - 31
3 IUI
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Sadaat always made sure I was completely aware of what was happening, and was very thorough in answering my questions most of the time...the monitoring appointments during the cycle were always with Dr. Saadat...I felt like I didn't get a consultation or explanation about why that happened and what we could do differently, we just launched into the next round of treatment.
The nursing staff [at Reproductive Fertility] is fantastic, especially at the Riverside office. They seem to remember everything about your case, and are so responsive answering questions. They are always very friendly and compassionate when you come into the office...Some strengths include the response time when you have questions, the offices being very clean and nice, and the availability of appointments.
How was your experience with Peyman Saadat at Reproductive Fertility?
Dr. Saadat is very good at his job - there were times I had concerns about my lining not being thick enough, not absorbing enough of the progesterone supplements, etc, and he always had a solution to change things up a bit. And when he did change things (for example my type of trigger shot) he took the time to explain why and how to use this new method. The only time I felt confused was after my chemical pregnancy. It must have been a really busy day, but I felt like I didn't get a consultation or explanation about why that happened and what we could do differently, we just launched into the next round of treatment.
What's one piece of advice would you give a prospective patient of Peyman Saadat at Reproductive Fertility?
Stay on top of asking questions, and if you feel like you didn't get to do so during your appointment, the clinic is great with following up when you call or send emails.
During treatment, were you treated like a number or a human with Peyman Saadat at Reproductive Fertility?
Dr. Sadaat always made sure I was completely aware of what was happening, and was very thorough in answering my questions most of the time. There were a few times that I felt confused by the information I was given though, and I had to follow up afterwards to clarify.
Describe the protocols Peyman Saadat used in your cycles at Reproductive Fertility and their degree of success.
The first IUI was done with a low dose of Clomid. I produced two mature follicles and used the Ovidrel trigger. I was also given progesterone vaginal suppositories to use after the IUI. This round was unsuccessful, but the donor sperm count was not very good. The second IUI cycle was done with a higher dose of Clomid, and again the Ovidrel trigger. I believe I had two mature follicles as well. This resulted in a chemical pregnancy. When I had my progesterone tested during the beta HCG testing, it was found to be on the low end, so I switched to injectible progesterone just before we found out the pregnancy was chemical. The third cycle was an even higher dose of Clomid, I believe I had 2 or 3 follicles, and used a different kind of Trigger (Pregnyl). I took the injectable progesterone and my levels were better, however the IUI was unsuccessful.
Describe your experience with the nursing staff at Reproductive Fertility.
The nursing staff is fantastic, especially at the Riverside office. They seem to remember everything about your case, and are so responsive answering questions. They are always very friendly and compassionate when you come into the office.
Describe your experience with Reproductive Fertility.
Some strengths include the response time when you have questions, the offices being very clean and nice, and the availability of appointments. I also liked how, except for one ultrasound because I didn't have time to travel to a different office, the monitoring appointments during the cycle were always with Dr. Saadat. The clinic has good success rates from what I've heard, so I'm hopeful it will happen for us. One thing I would ask them to improve on is it make sure to offer a sit down consultation after something like a chemical pregnancy, as not everyone understands what has happened and may need assurance about what to do going forward.
Describe the costs associated with your care under Peyman Saadat at Reproductive Fertility.
I paid out of pocket, about $1300 per IUI. The initial ultrasound during my consultation was also an extra $75.
What specific things went wrong at Reproductive Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Reproductive Fertility.
When COVID-19 started out I wasn't contacted to rearrange an upcoming appointment. I understand that this is an unusual circumstance though.
9
Doctor
Peyman Saadat
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Reproductive Fertility
Riverside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 IUI
1 IVF
Poor Egg Quality
Income $100K - $199K
Teacher
2nd of 2 Docs
5 IUI With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein is truly a concierge doctor. She made sure to explain every step along the way. She was available via email almost any time of day. Her overall demeanor was personable and genuine. She spent all the time you needed with her during appointments and it never felt rushed or hurried...Dr. Goldstein knew all the verbiage surrounding treatment of members of the LGBTQ community. She always treated me and my partner with respect and love
The [Reproductive Fertility] nursing staff is BUSY there. I would sometimes have to call and email multiple times about lab orders or protocol before I would get an answer..All of that being said, the ball never got dropped on me...The clinic is in a nice building in Beverly Hills. The surgical center where transfers are done and their labs are located in the same building so that was nice. Everything always seemed clean and sanitary.
How was your experience with Ellen Goldstein at Reproductive Fertility?
A woman in this field who is as humble, caring, brilliant and amazing as Dr. Goldstein is something I didn’t know existed. She is confident in her skills and puts it all out there for her patients. She also specializes in natural transfers which was a GOD SEND. After all the injections of the retrieval, the last thing I wanted to do was inject myself with an intramuscular needle for weeks. You will also always see her at your appointments (minus blood draw appointments). She is your person so there’s no way your information gets lost or miscommunicated. It’s also nice when you’re in such a vulnerable place to be able to see the same friendly face at each visit and not just feel like you don’t know who will be doing procedures that truly emphasize the vulnerability factor of infertility. As I may have stated in another section, Dr. Goldstein’s communication and ability to give a response in a timely matter is top notch. I emailed her at 7 pm one night during my nightly suppository because I had minor spotting and there was an email response within 10 minutes. Any time anything fell through with her nurses, she would just handle it herself. No question was ever too silly, no concern was ever too petty. She addressed all and any questions or concerns I had throughout the entirety of our treatment with compassion and fact based information. I never felt like she didn’t have my back.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Trust her. She will not give you the runaround or try to squeeze you for extra services. She’s the real deal and has your best interest at heart.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein is truly a concierge doctor. She made sure to explain every step along the way. She was available via email almost any time of day. Her overall demeanor was personable and genuine. She spent all the time you needed with her during appointments and it never felt rushed or hurried.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
I was on Gonal-F, Menopur and then eventually Centrotide for my egg retrieval stims. I used Lupron for my trigger shot. Dr. Goldstein was able to retrieve 31 eggs. Throughout the lab insemination process, the embryologist and Dr. Goldstein diagnosed me with low egg quality. We had already committed to PGS testing on the embryos so in the end 8 went in for testing and 4 came back as normal. For my FET I did a natural transfer cycle so the only meds I was on were Endometrin suppositories a little bit before the transfer. The natural transfer cycle did mean that I had to go into the office considerably more often, sometimes 3-4 times a week, to get my blood drawn and levels checked. Blood draws had to be done in the AM so results would be in same day. FET was normal but a bit uncomfortable due to the full bladder. Transfer went smoothly and now I am pregnant with our first IVF baby.
How competent was Ellen Goldstein at LGBTQ care?
Dr. Goldstein knew all the verbiage surrounding treatment of members of the LGBTQ community. She always treated me and my partner with respect and love. She also let us know certain extra legal steps we might want to take advantage of since both of our genetic material would not be used during our treatment.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Kyra)
So. This would be my only negative part of this experience. The nursing staff is BUSY there. I would sometimes have to call and email multiple times about lab orders or protocol before I would get an answer. Often I would give up and email Dr. Goldstein who would take care of it personally. Nursing staff there was adequately nice most days but also almost always seemed overworked and tired. The one friendly face I could always count on was Gunay. Every interaction I had with her was a positive one and that surely could not be said about some of the other staff there. All of that being said, the ball never got dropped on me because Dr. Goldstein made sure of it.
Describe your experience with Reproductive Fertility.
The clinic is in a nice building in Beverly Hills. The surgical center where transfers are done and their labs are located in the same building so that was nice. Everything always seemed clean and sanitary.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
A complete IVF cycle totaled $20,175. That included her professional fee, Anesthesia, Operating room, ICSI, Assisted Hatching, Embryo biopsy, PGT test on up to 8 embryos, Cryopreservation (freeze) for any remaining embryos, Embryo thaw, and Frozen embryo transfer cycle.
What specific things went wrong at Reproductive Fertility?
  • Failed to order appropriate test
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
Donor Eggs
European
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Saadat always answered my questions completely. He was kind and explained everything that was going on as well every every step of the process. He did not ever make me feel rushed or that any of my questions were unacceptable. I saw him at every appointment...I am a surrogate. So the treatment included: heparin, injectable progesterone in oil, progesterone suppositories and estrogen tablets. We had a successful transfer the first try. Dr. Saadat always made sure I understood my medications and when to start/administer them.
I think that the strengths [of Reproductive Fertility] are that they are kind and very thorough. Every one there is very easy to talk to and makes the process so easy to walk through...Tasha was my coordinator and I could not imagine a better person to help me through this process. She was attentive, thorough, always available for any questions or concerns. Tasha made sure I was comfortable with any new information and always made sure that I knew if I had any questions how to get a hold of her.
How was your experience with Peyman Saadat at Reproductive Fertility?
Dr. Saadat always answered my questions completely. He was kind and explained everything that was going on as well every every step of the process. He did not ever make me feel rushed or that any of my questions were unacceptable. I saw him at every appointment and he always spent ample time with me explaining what was happening, what the next step was etc
What's one piece of advice would you give a prospective patient of Peyman Saadat at Reproductive Fertility?
I would say- park in one of the neighborhoods around the clinic at a meter. It is much cheaper and easier to get in and out.
During treatment, were you treated like a number or a human with Peyman Saadat at Reproductive Fertility?
Dr. Saadat and his team always answered my questions and were very thorough. I never felt like I was being rushed through my appointments or like my questions were stupid or silly.
Describe the protocols Peyman Saadat used in your cycles at Reproductive Fertility and their degree of success.
I am a surrogate. So the treatment included: heparin, injectable progesterone in oil, progesterone suppositories and estrogen tablets. We had a successful transfer the first try. Dr. Saadat always made sure I understood my medications and when to start/administer them.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Tasha)
Tasha was my coordinator and I could not imagine a better person to help me through this process. She was attentive, thorough, always available for any questions or concerns. Tasha made sure I was comfortable with any new information and always made sure that I knew if I had any questions how to get a hold of her. She was always very kind and I felt she went above and beyond.
Describe your experience with Reproductive Fertility.
I think that the strengths are that they are kind and very thorough. Every one there is very easy to talk to and makes the process so easy to walk through. I don’t know that I can pinpoint any weaknesses necessarily.
Describe Peyman Saadat's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
We only transferred one embryo and it was successful.
10
Doctor
Peyman Saadat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 37
1 Egg Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
Consultant
2nd of 2 Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Goldstein] was kind, took time to explain everything and set realistic expectations given my body's limitations, and always answered questions quickly via email...The first cycle was cancelled due to a cyst, but it was gone the next month. I did 11 days of 150 iu Gonal-F plus 2 powder vials of Menopur per day, 4 days of Cetrotide at the end of the cycle to slow the bigger eggs, and got 10 eggs retrieved (9 frozen). The previous two cycles, I got 6 and 3, respectively, so this was a much better response.
[at Reproductive Fertility] I mostly worked with [the nurse], who was kind and great at calling with results, or explaining protocol patiently...$5800 for the retrieval and ultrasound appts; $3000 for the drugs...I would have liked more effort in figuring out why my insurance didn't cover this round of treatment when they had before, though I do think they tried...I'd also like there to be a payment plan to make it more accessible.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein was the second doctor I went to in my fertility journey, and the experience was night and day different. She was kind, took time to explain everything and set realistic expectations given my body's limitations, and always answered questions quickly via email. I'm so sad it took me 3 cycles to find her - always go with your gut, and find another doctor if you don't feel like your first one cares enough!
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
No advice
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein is clearly very invested in her patients and very involved in the cycle from start to finish.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
I have diminished ovarian reserve, so we started hormone treatment on the first day of my period, after I came in for an ultrasound. The first cycle was cancelled due to a cyst, but it was gone the next month. I did 11 days of 150 iu Gonal-F plus 2 powder vials of Menopur per day, 4 days of Cetrotide at the end of the cycle to slow the bigger eggs, and got 10 eggs retrieved (9 frozen). The previous two cycles, I got 6 and 3, respectively, so this was a much better response.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Gunay)
I mostly worked with Gunay, who was kind and great at calling with results, or explaining protocol patiently.
Describe your experience with Reproductive Fertility.
I would have liked more effort in figuring out why my insurance didn't cover this round of treatment when they had before, though I do think they tried. I saw that they didn't try to run it through insurance (as in, the $6k that I paid out of pocket isn't showing up against my out-of-network deductible). I'm calling my insurance tomorrow to try to figure it out. I'd also like there to be a payment plan to make it more accessible.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
$5800 for the retrieval and ultrasound appts; $3000 for the drugs, and still waiting on the anesthesia/procedure clinic bill. My insurance didn't cover this round at all.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 19 Eggs Frozen
NPS
10
NPS
10
Age 40 - 41
2 Egg Freezing
East Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Goldstein stays on top of the latest scientific research...She is highly responsive via email. She genuinely cares about her patients and is attentive to your Ultrasounds, Bloodwork, and anything else you might bring up as a relevant health concern. Every Ultrasound was conducted directly by her, not just a Technician. She pays attention to your data. She is forthcoming...When I asked about supplements or various treatments I had read about, she would answer honestly as to whether or not she felt data on that particular topic was persuasive or not...
Gunay [nurse at Reproductive Fertility] was warm, professional, and organized. I felt safe and confident with her as Dr. Goldstein's support. Melissa, Care Coordinator, and was very responsive about administrative questions, especially when I was changing RE's at the 11th hour (from another office to Dr. Goldstein). She schedule me for Diagnostic Ultrasound with speedy turnaround....
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein stays on top of the latest scientific research, which is always changing in the field of ART, thus something I find valuable. When I asked about supplements or various treatments I had read about, she would answer honestly as to whether or not she felt data on that particular topic was persuasive or not. She is highly attentive to patient results as they unfold, conducted all ultrasounds directly, and called me with bloodwork results herself. I feel very much that she cares sincerely about her patients' outcomes, and prides herself in providing excellent care. It is clear she is rooting for each individual to have ideal outcomes (given the realities of the data). While it is a plus to have a female RE, there were other female RE's that I did not want to work with, based on reviews. Dr. Goldstein's reviews are stellar, and were ultimately the reason I switched RE's just before starting ER 1. I had already done my AMH and Consult with another clinic (with good reviews), but my gut said to go with Dr. Goldstein. My first ER (of 2 planned) began with a sub-optimal reaction to one part of the protocol. I decided to continue forward and Dr. Goldstein was supportive of the decision. She ultimately left it up to me since there were upsides/downsides to canceling vs. continuing. Since your first Cycle always has a Diagnostic element to it, I chalked it up to "this is all part of it", and continued with Stims, hoping for the best.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Definitely meet with her. Do your research and interview several RE's, but she is worthy of your shortlist! If you have underlying health issues that affect fertility, be forthcoming, as well as reading about your individual circumstances. Your consult is a great place to get a feel for how your questions, concerns, treatment, and interactions will continue. Do your homework, then go with your gut. Good luck!
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
I interviewed 3 RE's from my shortlist (whittled down via extensive research), and Dr. Goldstein was my favorite. She is highly responsive via email. She genuinely cares about her patients and is attentive to your Ultrasounds, Bloodwork, and anything else you might bring up as a relevant health concern. Every Ultrasound was conducted directly by her, not just a Technician. She pays attention to your data. She is forthcoming.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
First ER: Microdose Leuprolide Protocol, Gonal-F (or Follistim, same thing), Menopur. Pregnyl 10000 Trigger shot. Additionally, we discussed BCP or Estrace priming to line up the follicles. I went with Estrace, because it tends to suppress for fewer patients. Second ER m: same, minus Estrace, as I happen to have a sensitive system, and Estrace did not work well for me compared to most patients. We also discussed alternately trying Antagonist protocol, but since the initial protocol seemed to prompt a good response (minus Estrace) and minimal side effects for my body, we will likely repeat same with the one omission. Additionally (*not per her protocol*), I chose to do Acupuncture 1x/week in the 5 weeks leading up to ER, and 1x/month prior to that for about 6-months. I started supplements about 6-months before (not rigorously, but occasionally, and at lower doses early on). Then upped to daily supplements in the 5 weeks leading up to ER. Most of the supplements came from "It Starts with the Egg" or lists I read about from similar recommendations, forums, or friends' RE's. Per Dr. Goldstein, CoQ10 is the one that is most impactful (and if you do a lot of reading, that is the one that has the clearest science), so she said whatever I wanted to take outside of that was up to me.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Gunay)
Gunay was warm, professional, and organized. I felt safe and confident with her as Dr. Goldstein's support. Melissa, Care Coordinator, and was very responsive about administrative questions, especially when I was changing RE's at the 11th hour (from another office to Dr. Goldstein). She schedule me for Diagnostic Ultrasound with speedy turnaround.
Describe your experience with Reproductive Fertility.
Dr. Goldstein is the reason I chose this clinic, and I do not regret the choice. I feel confident going into another cycle. All clinics (as in any business) are a mix of humans, all humans are complex and varied. :) I felt grateful that the people I spent the most time interacting with in this clinic are top folks.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I paid upfront Professional Fees for 2 ER cycles, which was discounted more than paying for 2 Single ER Cycles separately. This part of the fee was comparable to other LA clinics. Surgery/Anesthesia/Storage line items higher than other LA clinics I compared with. Cancellation of Cycle Fees more strict than some other Clinics I compared to. Fees for everything *after* Egg Retrieval (ICSI, PGT, Thawing, Assisted Hatching, Implantation) higher than the other clinics I compared to, but my upfront Egg Retrieval seemed slightly lower if I paid for 2 cycles. Long term, I will end up paying more than the other 2 clinics I narrowed to, but my upfront costs for 2 ER retrievals were comparable, so I am kind of caught in the middle, as you generally are safer staying with same clinic for thawing, embryos, PGT, and implantation, but I noticed that the Lab fees, Storage, and all individual line items AFTER ER are higher. Everything except the initial professional fees run a bit higher. One surprise cost was that the Lab (where surgery is done) charges another $750 ($712.50 on auto-pay)/ year, beyond the $1200 fee that is already listed in the line items for the ER. That said, I think they are comparable with many well-rated LA clinics. Not necessarily the highest end of the spectrum, but within the mid-to-above middle range. The tough thing about fees for Fertility Services, is you don't really get a full menu of rates for everything you need (until the very end of the line) from any clinic. Rare exceptions to this rule are CNY (obviously a budget place), and maybe KindBody who seems to be more upfront about pricing. I noticed friends who did this procedure in NY city had lower costs, but maybe IVF/Egg Freezing just costs more in LA than NY (rare for most costs).
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
We haven't gotten that far yet, but I believe I have read here that she believes in single embryo transfer. Again, I have not had this discussion with her, just what I believe I read online, so please verify yourself directly.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 34 - 35
1 IUI
Unexplained
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Goldstein is the perfect balance of optimism and realism...Dr Goldstein encouraged my questions (and after hours emails!) at all times...Appointments with Dr Goldstein are on time, not too long, not too short and always a pleasure. We always have a laugh...Trust her advice and list of practitioners (especially for the HSG test which can be painful but was made a good experience due to her thoughtful referrals)...
[Reproductive Fertility] Strengths - free valet parking on site, cheap parking rate, clinic and lab all in one location...Nurse Gunay was amazing - supportive and so excited for me! Always prints off my pictures to takes home and schedules me around work times...the patient coordinator made the call to check this [insurance] for me, AND got it in writing from my insurance, so when the insurance tried to charge me for labs, I had the email and BOOM charges gone...
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein is the perfect balance of optimism and realism - I am someone who needs the facts and needs to understand exactly what is going on with me, and Dr Goldstein encouraged my questions (and after hours emails!) at all times. I truly believe she accurately predicated why I was having fertility issues and was able to resolve them ON THE FIRST TRY. Appointments with Dr Goldstein are on time, not too long, not too short and always a pleasure. We always have a laugh.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Book now. Do not delay. Trust her advice and list of practitioners (especially for the HSG test which can be painful but was made a good experience due to her thoughtful referrals) and you're set. Don't wait. Do it now. Fertility is a very tenuous thing, and I wish I had of seen Dr Goldstein years earlier.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
From the very first appointment Dr Goldstein was warm, funny, uplifting and informative. She made me feel normal, and her confidence that she would get me pregnant had me trusting her from day one. I am so so happy I was recommended to Dr Goldstein by my friend.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
1. Blood tests for genetics diseases and STI's for both me and hubby 2. HSG dye test at referred clinic (thank god I went there - this procedure can be overly drawn out and painful but the Dr was amazing and we were done in minutes.) 3. Monitoring of egg production via ultrasound while on clomid for 5 days 4. Ultrasound before insemination reveals clomid produced eggs but thinned out my uterus, Dr Goldstein was very honest in saying this round might not be optimal, BUT if we do get pregnant it would not impact the pregnancy. Told me that next round we can use different drugs so left feeling hopeful and not defeated. 5. Arrived for sperm collection and IUI. Clinic saw us on a Saturday which was AMAZING! Dr again stressed that this could be a practice round - very good job managing my expectations 6. Blood test to check pregnancy two weeks later 7. PREGNANT! Dr Goldstein shared my joy 8. First scan - TWINS! Over the moon. She made a dream come true for us. Little heartbeats present.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Nurse Gunay )
Nurse Gunay was amazing - supportive and so excited for me! Always prints off my pictures to takes home and schedules me around work times.
Describe your experience with Reproductive Fertility.
Strengths - free valet parking on site, cheap parking rate, clinic and lab all in one location, very nice looking clinic with the most delicious candy at the front desk and tea and coffee and magazines and tv. No complaints here! Oh - they are nice and quick to come in and see you after you're undressed - no waiting around pant less haha
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Totally covered by insurance AND the patient coordinator made the call to check this for me, AND got it in writing from my insurance, so when the insurance tried to charge me for labs, I had the email and BOOM charges gone. I only pay a co pay for any additional appointments not related to IUI and even then it's only $35 a pop. Ultrasounds free under insurance.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
I did not do this procedure
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 41 - 42
1 IVF
Male Factor
European
Latinx
Income $200K - $499K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein was absolutely fantastic the entire way through the process. From the initial consultation, where she clearly laid out our options with a frank and honest discussion, to all of the times we emailed her with question and she responded within minutes to hours rather than days...We never felt pressured into one treatment or another; she made it very clear she was there to support whatever we needed. When we had questions we could email or call her, and we received responses usually within an hour, and this was even after hours...
the clinic [Reproductive Fertility] was easy to find, clean and modern, and we were receiving ultrasounds weekly so we always knew what was going on with the babies. They also went out of their way to work with my insurance (as I had fertility benefits I was able to use)...The nursing staff was fantastic. There were two or three nurses that we saw with regularity, and each were attentive and helpful....
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein is extremely knowledgeable, friendly, and very easy to talk to. We never felt pressured into one treatment or another; she made it very clear she was there to support whatever we needed. When we had questions we could email or call her, and we received responses usually within an hour, and this was even after hours. We could not have been more happy with our choice of doctor.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Go with Dr. Goldstein. She was fantastic and very willing to answer all questions we had. It is extremely obvious she valued us as people, not just as a source of income.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein was absolutely fantastic the entire way through the process. From the initial consultation, where she clearly laid out our options with a frank and honest discussion, to all of the times we emailed her with question and she responded within minutes to hours rather than days, she was great. If we were to go through a second round we would absolutely go with Dr. Goldstein again.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
The primary issue we had with getting pregnant was male factor infertility. Dr. Goldstein's examination of my wife showed no problems on her side, and that we were ideal candidates for IVF (while my sperm count was a bit low, it was well over what was needed for IVF). She offered IUI, but given our ages we opted for the highest chance of success with IVF. She used a natural cycle approach, so we timed the medication the injectable medication in accordance to when her last cycle was. While taking the full round of injections we visited Dr. Goldstein at least twice a week for ultrasounds (which she herself conducted) and blood testing. At all times we could tell how the eggs were growing where she was. After the "trigger shot", there was the egg retrieval, which again was done by Dr. Goldstein. The eggs were fertilized and frozen in preparation for my wife's next cycle (again, in accordance with her natural cycle approach). A couple weeks (I believe) after the next cycle, we went back in for the transfer. Again, Dr. Goldstein did this. I was able to join my wife in the room while this happened, and she even provided us a picture of the embryo prior to implantation. After the transfer, we continued following up with Dr. Goldstein, and we were scheduled to come back into the office to test and see if the transfer was successful. My wife and I were very excited though so we took at home test -- success. We emailed Dr. Goldstein, and she replied within a few minutes (which was typical for her) with a very excited email and we moved up the visit to confirm. The first ultrasound that occurred after this period we were in for a surprise. Though Dr. Goldstein had implanted only one embryo, there were now two babies growing. Dr. Goldstein had been very clear that there was an increased chance for this to happen prior to the beginning of treatment due to "assisted hatching". Throughout the first 10 weeks after implantation Dr. Goldstein continued to have us come in weekly to check on their growth As we continued through the 10 weeks, we also did a genetic screening test using my wife's blood (non-invasive for the babies) and the results came back that they were genetically normal and that they were identical baby boys. Dr. Goldstein was always careful to check with us before she told us the sex to ensure we wanted to know. After the 10 weeks, we transferred to the OB doctor who will be delivering the twins.
Describe your experience with the nursing staff at Reproductive Fertility.
The nursing staff was fantastic. There were two or three nurses that we saw with regularity, and each were attentive and helpful.
Describe your experience with Reproductive Fertility.
I honestly don't know of any weaknesses. The only doctor we saw at the clinic was Dr. Goldstein, so I can't speak to the other doctors' competencies. However, the clinic was easy to find, clean and modern, and we were receiving ultrasounds weekly so we always knew what was going on with the babies. They also went out of their way to work with my insurance (as I had fertility benefits I was able to use).
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
I believe it was about $20K for the full freeze / transfer cycle and associated medications. However, I had an absolutely amazing fertility benefit called Progyny so my portion was only around $2K.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Dr. Goldstein had all the embryos tested and ranked according to how well developed they were. Her strong opinion was that we start out with only one embryo transfer, and so this is what we did. The embryo that we chose was the "healthiest" one available.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Consult
NPS
10
NPS
9
Age 38
Recurrent Pregnancy Loss
Ashkenazi Jewish
2nd of 2 Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Goldstein took a thorough history for both me and my husband, and explained well to us what could be contributing to our recurrent miscarriages. She ran tests on what she thought were all necessary rule outs...without testing for things that she thought were frivolous--though I got the impression that she would run other tests if I requested them...She was responsive at all times, gentle, validating, and patient...
Front desk staff [at Reproductive Fertility] is kind, responsive, and friendly. Parking was easy--there's a garage that you can pay for, but we were amazingly able to find parking on sunset. We saw the doctor herself and not nursing staff in her place...When we requested medical records she [nurse] was quick to respond, and when we needed tests ordered she got us the slips right away...
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein took a thorough history for both me and my husband, and explained well to us what could be contributing to our recurrent miscarriages. She ran tests on what she thought were all necessary rule outs (noting that the likelihood was simply poor egg quality, but testing for other possibilities) without testing for things that she thought were frivolous--though I got the impression that she would run other tests if I requested them. We made the decision to do IVF with eggs I had frozen a few years ago, and she explained what that process and all the risks would be for that. However, during the process of getting started with those eggs, I got pregnant again. I emailed her on a Sunday to tell her--but I was not hopeful at all given our history. She was immediately responsive, and positive but not annoyingly so given my emotional state. I asked her if I should use progesterone supplements because I'd read about that for women with recurrent miscarriages. She said she did not think there was evidence that I needed it yet and I should get tested for HCG/progesterone the next day, but offered to write the prescription anyway if it would help me feel better because it wouldn't hurt. I've never experienced that from a doctor before--I've been told no each time I asked an OB. I took her up on the offer and started the sups, and did HCG beta testing the next day. She called me personally with results as soon as they came in. Because the pregnancy seems viable so far, we paused on the process for IVF but are keeping the door open. I didn't feel any pressure from her to press forward with the embryo making...I've felt supported the whole way, and if this doesn't go positively, she is someone I would feel incredibly safe doing the next step of this process with.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein addressed my feelings about having had recurrent pregnancy losses, and while she explained the statistics to me and the likelihood of different outcomes with IVF, she was attuned to how my grief/anxiety might impact my choices just as much as the data. She was responsive at all times, gentle, validating, and patient.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Lizette)
Lizette was kind and responsive to emails. We never met in person. Her emails were a bit hard to understand, and we had to call for clarification a couple of times. She seemed to assume we knew more about the process/necessary steps than we did, but explained things in more detail when we asked her specifically. When we requested medical records she was quick to respond, and when we needed tests ordered she got us the slips right away.
Describe your experience with Reproductive Fertility.
The clinic is beautiful, clean, and in a great building. They do blood draws in house, though they send them to quest for results so it's easy enough to go to quest if you prefer. Front desk staff is kind, responsive, and friendly. Parking was easy--there's a garage that you can pay for, but we were amazingly able to find parking on sunset. We saw the doctor herself and not nursing staff in her place. It was as great an experience as something like this can be.
What specific things went wrong at Reproductive Fertility?
  • Lost results
Describe the specific things that went wrong at Reproductive Fertility.
Both my husband and I had a blood test for our karyotypes, STDs, and about a million other things for me but only those two for him...we were waiting for results and eventually were told that the order for his karyotype test had somehow not been logged in the system so Quest never got results for us. It wouldn't have been a huge deal other than he's afraid of needles so getting him to do another blood draw is an uphill battle!
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2020 - 2021, Successful
NPS
10
NPS
10
Age 41 - 42
3 IUI
1 IVF
Unexplained
Latinx
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Saadat] gives his FULL attention, answers your questions in detail and makes sure you are involved and part of each decision and step. I cannot say it enough - he is extremely kind and patient...from day one i felt like i was listened to and cared for each and every interaction, whether phone or in person or email. Dr. Saadat and his staff responded promptly to any and all of my questions and kept me informed throughout my journey...
The office [Reproductive Fertility] is big enough that I felt like i was getting the latest treatment options that are available, but small enought that I saw my dr, Dr. Saadat at each visit. He did ALL my ultrasounds...parking is EXPENSIVE - come early and find street parking...iui cycles with clomid are about $1000 and IVF is about 10,000. overall i did 1 ti, 3/4 iuis and 1 ivf and frozen embryo transfer, and 4 ob visits for about 15,000...
How was your experience with Peyman Saadat at Reproductive Fertility?
Dr. Saadat is the most compassionate and caring Doctor I have had, in any type of medical care. He gives his FULL attention, answers your questions in detail and makes sure you are involved and part of each decision and step. I cannot say it enough - he is extremely kind and patient.
What's one piece of advice would you give a prospective patient of Peyman Saadat at Reproductive Fertility?
Dr. Saadat gives complete answers to questions, for each patient and so occasionally he m ight be running just a bit behind schedule but never more than 15 min - at least in my experience also, parking is EXPENSIVE - come early and find street parking
During treatment, were you treated like a number or a human with Peyman Saadat at Reproductive Fertility?
I have been a patient with Dr. Saadat since 2020 and from day one i felt like i was listened to and cared for each and every interaction, whether phone or in person or email. Dr. Saadat and his staff responded promptly to any and all of my questions and kept me informed throughout my journey
Describe the protocols Peyman Saadat used in your cycles at Reproductive Fertility and their degree of success.
ANT/ 375-225gf/1M/TMX/CC
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Silvia)
Silvia is amazing. I don't think I am an easy patient, and I know that I called and emailed Silvia almost every day, sometimes multiple times. Not only did she respond promptly, but she never made me feel like i was bothering her or that my questions were silly. i was so comfortable with her that i wish she was going to be at my ob/gyn office!
Describe your experience with Reproductive Fertility.
This is a pretty new location I think for this office and it is gorgeous, right on sunset. The office is big enough that I felt like i was getting the latest treatment options that are available, but small enought that I saw my dr, Dr. Saadat at each visit. He did ALL my ultrasounds
Describe the costs associated with your care under Peyman Saadat at Reproductive Fertility.
iui cycles with clomid are about $1000 and IVF is about 10,000. overall i did 1 ti, 3/4 iuis and 1 ivf and frozen embryo transfer, and 4 ob visits for about 15,000
10
Doctor
Peyman Saadat
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2021, Successful
NPS
10
NPS
10
Age 40 - 42
2 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
Ashkenazi Jewish
Income $50K - $99K
3rd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I saw him [Dr. Peyman Saadat] at every visit, he was gentle and compassionate and understanding and very patient - I had multiple quesitons and sometimes i was asking the same questions each visit and he always had time to talk and explain and keep us involved every step of the way...adjusted the medication dosage during my 2nd cycle based on whatever he saw in my monitoring labs. In addition, he added an infusion on the day of transfer, which noone else suggested. Whatever he did was successful, we are pregnant and I am due in a few months!!
The amazing thing about this office [Reproductive Fertility] is that it is small enough that you will see the doctor every visit, and the same faces every visit, but big enough to have the most up to date knowledge and techniques, as well as using a new state of the art embryology lab in the same building...come early to your appointments to find street parking...
How was your experience with Peyman Saadat at Reproductive Fertility?
As i mentioned, I have been to a couple of other offices prior to coming here and my experience was completely different with Dr. Saadat. I saw him at every visit, he was gentle and compassionate and understanding and very patient - I had multiple quesitons and sometimes i was asking the same questions each visit and he always had time to talk and explain and keep us involved every step of the way.
What's one piece of advice would you give a prospective patient of Peyman Saadat at Reproductive Fertility?
My best advice is to do your research - there is a reason that Dr. Saadat has so many 5 star reviews. One other bit of advice - come early to your appointments to find street parking ;)
During treatment, were you treated like a number or a human with Peyman Saadat at Reproductive Fertility?
After being treated at other clinics I thought I knew what to expect but it is totaly different with Dr. Saadat. I saw him at EVERY appointment. He did ALL of my ultrasounds and answered all my questions each and every time and took care to make sure I understood
Describe the protocols Peyman Saadat used in your cycles at Reproductive Fertility and their degree of success.
I don't remember the exact protocol, but I know that it changed when I started a new cycle, and he also adjusted the medication dosage during my 2nd cycle based on whatever he saw in my monitoring labs. In addition, he added an infusion on the day of transfer, which noone else suggested. Whatever he did was successful, we are pregnant and I am due in a few months!!
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: lizette)
Lizette and honestly all of the staff are amazing. They never rushed me, and lizette answered my questions by phone or email even after hours. I know that I had a LOT of quesitons but I never was made to feel like i was bother her. Everyone was friendly and kind, and welcomed me to the office each time. I honestly never had a bad experience
Describe your experience with Reproductive Fertility.
The amazing thing about this office is that it is small enough that you will see the doctor every visit, and the same faces every visit, but big enough to have the most up to date knowledge and techniques, as well as using a new state of the art embryology lab in the same building
Describe the costs associated with your care under Peyman Saadat at Reproductive Fertility.
We were cash patients, and when we met with the financial coordinator everything was explained in detail. our financial agreement laid out all the costs in detail, and the reason for each procedure was thoroughly explained
10
Doctor
Peyman Saadat
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Unknown Success
NPS
10
NPS
10
Age 30
1 IUI
1 IVF
Male Factor
European
Ashkenazi Jewish
Income $500K+
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Goldstein used as little medication as possible and worked to meet my timing needs for the IVF cycle and retrieval. She also was able to meet my needs and special accommodations due to my anxiety and PTSD...She carefully monitored and titrated my medications throughout my more complicated IVF cycle to ensure that I did not get PCOS. She called and checked in on my multiple times throughout the process. Any concerns and she made the time to talk it through with me
The [Reproductive Fertility] practice is great and timely but I feel that they often don’t get back as quickly as I wished. So I found that emailing Dr Ellen Goldstein was just faster...~$21,000 for IVF cycle Not sure of the IUI but it was about 175 for ultrasound and consultation...They are very nice and always were caring and sensitive. I never felt that they were grouchy and always felt welcome.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein is attentive to every detail. She is careful and calculated and I trust her medical decisions completely. She carefully monitored and titrated my medications throughout my more complicated IVF cycle to ensure that I did not get PCOS. She called and checked in on my multiple times throughout the process. Any concerns and she made the time to talk it through with me. She was always professional and pleasant at each appointment. Dr Goldstein is always available and I didn’t need to search google for answers because she was always right there with the answer and a return email was often received faster than any google search would have even answered it! She really cares about me as a person and I feel deeply connected. She is part of my team, rooting for me and working with me step by step in this emotional journey. I couldn’t have done this without her (she was the 3rd provider I tried) and thankfully I found her! Every practice has its strengths and I feel that Dr Ellen is the perfect mix of all! Superb medical knowledge and understanding of statistics mixed with the human and faith aspect of knowing that we will do all we can and hope is never lost as it will only take one embryo to have your miracle. And she really gave me hope and continues to. Hopefully we will have our baby soon.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Dr Goldstein was so supportive of me and my husband and gave us all the time in the world that we needed in our initial consultation - highly recommend that you meet with her for an in person consultation! She also is careful about how much of each medication she orders and she watches her spending carefully so that you pay the minimum needed for a successful IVF cycle. If anything comes up, email has been the easiest way for us to reach Dr Goldstein and also by far the fastest.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
While being treated by Dr Goldstein I really feel like she takes the time to talk to me, answer all emails, share my emotions and discuss the depths of whatever comes up in this process. She was willing to adjust and work with me in ways no other Dr was able - such as adjusting my timing of treatment to avoid Saturdays as much as possible for religious observances, she made adaptations to the typical procedures to accommodate for my needs as a result of my PTSD, she answered emails and call late at night and was available at a drop of a hat when things were confusing or unclear during the IVF cycle. She tracked all my cycle and meds as a human and I felt like I was her only patient!
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
Dr Goldstein used as little medication as possible and worked to meet my timing needs for the IVF cycle and retrieval. She also was able to meet my needs and special accommodations due to my anxiety and PTSD.
Describe your experience with Reproductive Fertility.
The practice is great and timely but I feel that they often don’t get back as quickly as I wished. So I found that emailing Dr Ellen Goldstein was just faster! They are very nice and always were caring and sensitive. I never felt that they were grouchy and always felt welcome.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
~$21,000 for IVF cycle Not sure of the IUI but it was about 175 for ultrasound and consultation
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Haven’t had this as part of my treatment
What specific things went wrong at Reproductive Fertility?
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at Reproductive Fertility.
Somehow the front desk staff lost some documents that we filled out and we had to have them resent a second time. They also didn’t call with my results until after I requested the results from the doctor. I was expecting the nurse to call me when the results were received.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, 21 Eggs Frozen
NPS
10
NPS
8
Age 35
2 Egg Freezing
European
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Neutral
Successful
I had my consultation with Dr. Goldstein who instead of diving into statistics or the numbers, started by getting to know me as a human including why I was pursuing this path, where I was at in life, what kind of support I had throughout the upcoming process, etc and she tailored her care and support to match. The "data" and numbers came only after there was an established mutual respect and trust that she cared about ME. I left the consultation feeling truly empowered and that she was going to be by my side the entire way. And I was right. My first injection was scheduled to be the day their office shut down due to the Pandemic in the early days in Mar 2020. The devastatio
Single egg freezing treatment [at Reproductive Fertility]: $5100 Anesthesia: $500 Operating Room Fee: $1500 Cryopreservation of egg: $1200 Per cycle...The clinic is very boutique feeling in a central location. Parking is a bit annoying and can get expensive but you can sometimes find street parking if you plan ahead. If you're just going for a blood draw, let the valet know and they won't take your car far. The front desk/billing department responding in a timely manner and my experiences were fine, however, there were times with other patients who I presume were in more sensitive situations than I, that I felt the compassion and care Dr Goldstein and Gunay show wasn't quite there and that at times, they were treated simply as a person who owes a bill. while this doesn't impede the care in any way, it's something to be aware of and be sure that you fully understand the pricing and terms. Read the contract thoroughly. I did and did not have any questions or issues but this is the only area where I witnessed some area of concern or question.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein's communication and bedside manner are unmatched. She has this way of putting you at ease. She has genuine care and compassion and adjusts treatment based on what's best for you, understanding it's not always the outcome or information you want to hear. In my first cycle, I was not responding to the medication as we had anticipated. At my consult, I had I believe 17 follicles showing. On day 5, I had only 9 follicles and they were all growing very small. She expressed I might be a rare case that she might recommend cancelling. Because finances were not an issue for me regarding medication, she encouraged us to wait two more days to see the results and for me to de-stress as much as possible. I did and when I came back, my numbers had made a pretty significant rebound. We did have to adjust my number of days of stimulation but we ultimately ended up with 12 frozen eggs. Going from a potential cancellation to 12 eggs was just incredible and I'm thankful for her expertise and glad we held out. I wanted to do two back to back cycles but my numbers just weren't looking great so while we could have in theory proceeded, she advised me to wait and give myself a break. While disappointing, I appreciated her advice and the second cycle eventually occurred with another round of success.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Come prepared with your questions, but don't stress if you don't know what to ask. She will educate you every step of the way and you can trust she's not out to just get money. She will always recommend what's best for you, but also understands this is a physical, mental, and financially tolling process. Based on your needs in each of those spaces, she will tailor her approach to how you address if things don't go as planned. I no longer live in LA but would happily fly back if I do another round or need to go through IVF in the future - she's that good.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein has the most incredible bedside manner of any doctor I have ever met. This is NOT an exaggeration. Fertility decisions are never easy, whether you're faced with the unexpected or are trying to plan. It is an extremely personal process with a physical and emotional toll. I had my consultation with Dr. Goldstein who instead of diving into statistics or the numbers, started by getting to know me as a human including why I was pursuing this path, where I was at in life, what kind of support I had throughout the upcoming process, etc and she tailored her care and support to match. The "data" and numbers came only after there was an established mutual respect and trust that she cared about ME. I left the consultation feeling truly empowered and that she was going to be by my side the entire way. And I was right. My first injection was scheduled to be the day their office shut down due to the Pandemic in the early days in Mar 2020. The devastation and unknowns were heartbreaking (especially as a single woman) but she helped level with me and I felt tremendously supported during a time of uneasiness for everyone. She checked in over the coming weeks just to see how I was doing and update me on the latest and when we got the green light to move forward again, she was ready. This time I had less support than I had anticipated due to the pandemic and again, as a single woman, I felt like she was the emotional support I needed. I didn't just feel like I had a knowledgeable practitioner, I felt like I had a friend who genuinely cared about me and looking back, I can't imagine having gone through this process with some of the dr's my friends have used. She performed every one of my ultrasounds, called with all of my results, always made sure I was knowledgeable about my levels, how many follicles I had, what sizes they were, and most importantly, educated me continuously at each and every visit. I never once felt lost or in the dark about what was to come and I know so much more about fertility in general thanks to her. When I went to do my second cycle, my body wasn't ready and she found the best way to share the news that I should take a break. We could have pushed forward but she wanted the best results for me. When I did resume for the second cycle after a short break, she carefully considered the adjustments we would make and I had another positive outcome.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
First round: Birth Control Menopur Gonal F Cetrotide Novarel Second round (I think this is what I took - might be off on one of these): No birth control (it suppressed my ovaries too much) Menopur Gonal F Lupron Pregnyl Rationale for changing up the second round is that the birth control seemed to suppress my ovaries and my eggs were not all grow at the same size (there was one too large from very early on). The second round, all my eggs grew at the appropriate sizes and together. We suspect the stress of Covid, BLM, and having to start/stop treatment and unknowns related to covid played a factor in my slightly lower than expected numbers (when I destressed, numbers went up). She also recommended some great therapists to speak with since I was suddenly alone, in lockdown, doing this challenging alone. I found an incredible and experienced fertility therapist who really helped as well.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Gunay)
Gunay was absolutely incredible. My pharmacy told me that her notes regarding my prescription were the most clear, detailed notes they'd ever seen! She was incredibly timely in responding with any questions that I had and ensuring I understood everything Dr. Goldstein stated. She was always the last person I spoke with before leaving the office. She had an equally warm and compassionate bedside manner and approach. There were other nurses who did my blood draw and while my interactions were minimal, all were friendly and helped distract me (I'm terrified of needles). Gunay and Dr. Goldstein are a power couple in my opinion.
Describe your experience with Reproductive Fertility.
The clinic is very boutique feeling in a central location. Parking is a bit annoying and can get expensive but you can sometimes find street parking if you plan ahead. If you're just going for a blood draw, let the valet know and they won't take your car far. The front desk/billing department responding in a timely manner and my experiences were fine, however, there were times with other patients who I presume were in more sensitive situations than I, that I felt the compassion and care Dr Goldstein and Gunay show wasn't quite there and that at times, they were treated simply as a person who owes a bill. while this doesn't impede the care in any way, it's something to be aware of and be sure that you fully understand the pricing and terms. Read the contract thoroughly. I did and did not have any questions or issues but this is the only area where I witnessed some area of concern or question.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Single egg freezing treatment: $5100 Anesthesia: $500 Operating Room Fee: $1500 Cryopreservation of egg: $1200 Per cycle
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Recurrent Pregnancy Loss
European
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Goldstein took the time to ensure that my husband and I were active participants in our care. She completed a very thorough diagnostic workup that covered all bases. She discovered a small amount of scar tissue in my uterus, and recommended a hysteroscopy to remove it. My husband and felt comfortable and confident going into the surgery, and it went beautifully. After the hysteroscopy, we decided we wanted to pursue IVF, and Dr. Goldstein walked us through what the process would look like. She provided expert medical recommendations, but never pushed us in a specific direction. Instead she made sure we had the knowledge we needed to determine what course of action we were comfortable with, and supported us in our decision. Throughout the entire process, Dr. Goldstein was very hands-on. I saw her for every one of my appointmen
The office [Reproductive Fertility] is beautiful, and the staff was always welcoming and helpful. It's a comfortable place. All interactions I have had here have been lovely, and I'd highly recommend it. The clinic's website is also great; easy to navigate, and contains a wealth of information...I was always able to find an appointment time that worked well with my schedule. Our IVF cycle was very successful, and thanks to Dr. Goldstein’s communication and compassion, I felt at ease and comfortable throughout the entire process. I always knew what to expect, and as a result the stress level was very low. We are incredibly grateful to have 11 beautiful, genetically normal embryos.
How was your experience with Ellen Goldstein at Reproductive Fertility?
My husband and I sought treatment from Dr. Goldstein after experiencing our third consecutive miscarriage. We were heartbroken, exhausted, anxious - all the feelings that accompany loss of this magnitude. Dr. Goldstein gave us hope, and helped me to find the courage necessary to continue our journey. I am so deeply thankful to have found her, and cannot emphasize enough how comfortable I was throughout my IVF journey thanks to her outstanding care. First and foremost, Dr. Goldstein took the time to ensure that my husband and I were active participants in our care. She completed a very thorough diagnostic workup that covered all bases. She discovered a small amount of scar tissue in my uterus, and recommended a hysteroscopy to remove it. My husband and felt comfortable and confident going into the surgery, and it went beautifully. After the hysteroscopy, we decided we wanted to pursue IVF, and Dr. Goldstein walked us through what the process would look like. She provided expert medical recommendations, but never pushed us in a specific direction. Instead she made sure we had the knowledge we needed to determine what course of action we were comfortable with, and supported us in our decision. Throughout the entire process, Dr. Goldstein was very hands-on. I saw her for every one of my appointments, and she preformed all my procedures. Her communication was exemplary; far above and beyond that of any other physician I’ve had. Dr. Goldstein personally responded to all inquiries quickly, including those I had on evenings and weekends. She also proactively reached out with frequent updates so we were always very well informed about where we were in the process. Dr. Goldstein and her office were also flexible, and I was always able to find an appointment time that worked well with my schedule. Our IVF cycle was very successful, and thanks to Dr. Goldstein’s communication and compassion, I felt at ease and comfortable throughout the entire process. I always knew what to expect, and as a result the stress level was very low. We are incredibly grateful to have 11 beautiful, genetically normal embryos.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein truly made my husband and I feel like valued members of a team throughout our treatment process. From day one, she ensured we felt comfortable and confident in our understanding of our diagnosis and subsequent treatment. She is extremely accessible and lightning fast in her responses to any inquiries we had. We always felt valued, prioritized, and included every step of the way. We both feel incredibly lucky to have found such a dedicated, knowledgable and compassionate physician to care for us on our journey.
Describe your experience with Reproductive Fertility.
The office is beautiful, and the staff was always welcoming and helpful. It's a comfortable place. All interactions I have had here have been lovely, and I'd highly recommend it. The clinic's website is also great; easy to navigate, and contains a wealth of information.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Unsuccessful
NPS
10
NPS
7
Age 45 - 48
1 IUI
1 IVF
Recurrent Pregnancy Loss
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Dhesi has a wonderful bedside manner and spent as much time as we needed during each visit (we always had lots of questions). She was straightforward with us, as requested, and gave us as much information as she had. We especially appreciated her telling us when she didn't have clear-cut answers -- she consulted with other doctors and literature to get us more information. She told us about current research data and percentages but would also give us her opinion when we asked
The nurses and other staff were all great to work with [at Reproductive Fertility - West Hollywood]. Responsive, friendly...Reproductive Fertility Center was good in every way except one: billing... I must repeat that we still very much liked the rest of the staff and everyone else we encountered. But if you're considering Reproductive Fertility Center, please ask carefully about the billing, who is handling it, and if you will get itemized receipts.
How was your experience with Amy Dhesi at Reproductive Fertility?
Dr. Dhesi has a wonderful bedside manner and spent as much time as we needed during each visit (we always had lots of questions). She was straightforward with us, as requested, and gave us as much information as she had. We especially appreciated her telling us when she didn't have clear-cut answers -- she consulted with other doctors and literature to get us more information. She told us about current research data and percentages but would also give us her opinion when we asked, which we greatly valued. Our situation was a tough one where the diagnosis wasn't clear. At times, it seemed to be one thing, at other times another. Multiple doctors disagreed based on our ultrasounds and other factors. Dr. Dhesi did the best that she could for our tough situation, and we wholeheartedly recommend her. Our only criticism is that at the time we started seeing her (2017), she may have been less experienced than others who have a decades-long wealth of knowledge. But that is not a criticism of her skills or ability. She stays up to date with current research, which gives her an advantage over older doctors who may have become complacent. And she is absolutely trustworthy. She's one of the best doctors we've ever had, and because of that, we stuck with her throughout our multiple ordeals and setbacks.
During treatment, were you treated like a number or a human with Amy Dhesi at Reproductive Fertility?
Dr. Dhesi has a wonderful bedside manner. Always spent as much time as we needed to explain and answer questions. She was straightforward with information so we could be objective as possible about our situation while also maintaining a sense of deep caring.
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Lizette Vasquez)
The nurses and other staff were all great to work with. Responsive, friendly.
Describe your experience with Reproductive Fertility.
We saw Dr. Dhesi at both Kaiser Permanente (LA Medical Center) and at Reproductive Fertility Center (aka RFC WEHO, aka Peyman Sadaat clinic in West Hollywood). The following is about the latter, since that is where we did our IVF. Reproductive Fertility Center was good in every way except one: billing. In our initial visit, we were handed off to Melissa, who explained the expected costs. She was friendly and seemed knowledgeable. We therefore thought she was involved with the billing. Not so. After we started the process, I called Melissa with questions about billing and was transferred to a woman named ILINCA HALFORN, who I must vehemently recommend against. I'm still not sure what Melissa's job was -- to explain the billing with a friendly face but to not actually have any responsibility with or for it? As for Ilinca, it wasn't just her general lack of friendliness; it was the antagonistic attitude with which she approached every single one of my questions. We are not difficult people, so when someone stops us mid-sentence before even get to our question and instead immediately takes an air of blaming us, as if "how dare you question me," we knew were in the presence of someone who hated her job. She took everything that was wonderful about the spirit and general operations of the clinic and staff and dragged all of that down to the worst possible level of experience. She left a seriously bad taste in our mouths. Worst of all, on top of being a bad apple in the entire wonderful barrel, is that she directly stood in our way as a threat to our receiving professional, friendly service. Please keep in mind that we paid every charge on time. We just had no ability to do anything other than placate and stroke her ego because she had the ability to derail us. We got the feeling that the staff there felt the same about her but also had no power to do anything. In what was already a heightened emotional journey, we found ourselves having to additionally mentally prepare for any interaction with her to make sure that we were not setting her off in any way. So what was the first question that started all of this? I asked linca for an itemized receipt of one of our large payments. The only receipts we got had their clinic and a dollar amount, which essentially says nothing. She seemed to have no idea why I would want such a thing and never provided one. We were lucky that our insurance covered some IVF costs -- however, whether or not it was Ilinca's doing -- we never got any breakdowns of costs associated with any procedures. These things I had to get from our insurance, and at some point we were just informed that we hit our insurance benefit maximum. It's possible that our procedures did add up to that maximum, but since I could never get any answers to any of the billing, including abnormalities with certain billing codes and certain tests that were farmed out to third party labs, it's not beyond reasonable suspicion to think that she simply billed our insurance as much as possible right up to that maximum regardless of the actual costs. I've never before dealt with any medical facility like this that did not provide even a minimal amount of satisfactory billing documentation. I must repeat that we still very much liked the rest of the staff and everyone else we encountered. But if you're considering Reproductive Fertility Center, please ask carefully about the billing, who is handling it, and if you will get itemized receipts.
Describe the costs associated with your care under Amy Dhesi at Reproductive Fertility.
Reproductive Fertility Center was good in every way except one: billing. In our initial visit, we were handed off to Melissa, who explained the expected costs. She was friendly and seemed knowledgeable. We therefore thought she was involved with the billing. Not so. After we started the process, I called Melissa with questions about billing and was transferred to a woman named ILINCA HALFORN, who I must vehemently recommend against. I'm still not sure what Melissa's job was -- to explain the billing with a friendly face but to not actually have any responsibility with or for it? As for Ilinca, it wasn't just her general lack of friendliness; it was the antagonistic attitude with which she approached every single one of my questions. We are not difficult people, so when someone stops us mid-sentence before even get to our question and instead immediately takes an air of blaming us, as if "how dare you question me," we knew were in the presence of someone who hated her job. She took everything that was wonderful about the spirit and general operations of the clinic and staff and dragged all of that down to the worst possible level of experience. She left a seriously bad taste in our mouths. Worst of all, on top of being a bad apple in the entire wonderful barrel, is that she directly stood in our way as a threat to our receiving professional, friendly service. Please keep in mind that we paid every charge on time. We just had no ability to do anything other than placate and stroke her ego because she had the ability to derail us. We got the feeling that the staff there felt the same about her but also had no power to do anything. In what was already a heightened emotional journey, we found ourselves having to additionally mentally prepare for any interaction with her to make sure that we were not setting her off in any way. So what was the first question that started all of this? I asked linca for an itemized receipt of one of our large payments. The only receipts we got had their clinic and a dollar amount, which essentially says nothing. She seemed to have no idea why I would want such a thing and never provided one. We were lucky that our insurance covered some IVF costs -- however, whether or not it was Ilinca's doing -- we never got any breakdowns of costs associated with any procedures. These things I had to get from our insurance, and at some point we were just informed that we hit our insurance benefit maximum of $30k. It's possible that our procedures did add up to that maximum, but since I could never get any answers to any of the billing, including abnormalities with certain billing codes and certain tests that were farmed out to third party labs, it's not beyond reasonable suspicion to think that she simply billed our insurance as much as possible right up to that maximum regardless of the actual costs. I've never before dealt with any medical facility like this that did not provide even a minimal amount of satisfactory billing documentation. I must repeat that we still very much liked the rest of the staff and everyone else we encountered. But if you're considering Reproductive Fertility Center, please ask carefully about the billing, who is handling it, and if you will get itemized receipts.
Describe Amy Dhesi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Transferred only one embryo at a time. Our problem has not been achieving pregnancy, but rather, recurrent pregnancy loss. Transferring multiple embryos could have resulted in twins/triplets, which could increase chance of miscarriage.
10
Doctor
Amy Dhesi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
7
NPS
5
Age 40
1 IVF
Diminished Ovarian Reserve
Male Factor
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Saadat did all of my ultrasounds so I could ask questions easily during my appointments. ... Dr. Saadat can also speak by phone if you call the office and set a time. ... Dr. Saadat is always available for a quick chat, and recognizes you when you come in despite a very busy office. ... Make sure you understand his schedule as he is only in certain locations once a week ... For a second cycle, Dr Saadat was going to change up the whole protocol to get a different response, but I didn’t end up doing a second cycle.
Test results from either my or my husband’s files were missing or not requested so there was a stressful scramble right before the cycle ... If you have to go for monitoring on a certain day, you may be asked to drive further than you would expect (e.g., the doctor is only in ______ location [Reproductive Fertility] today) ... Still trying to get the billing sorted out and it’s the next year so I have no idea yet what the final cost will be. ... My primary nurse changed during my cycle. Both were very nice, but seemed incredibly busy. ...As the cycle progressed and I developed a relationship with them, it improved.
How was your experience with Peyman Saadat at Reproductive Fertility?
Dr. Saadat did all of my ultrasounds so I could ask questions easily during my appointments. (I had a different clinic where only ultrasound techs did ultrasounds and most would tell you nothing during your appointment and you have to wait for the doctor to review and call you before you know anything.) I often thought of questions as I was walking out and he would answer them. Dr. Saadat can also speak by phone if you call the office and set a time.
What's one piece of advice would you give a prospective patient of Peyman Saadat at Reproductive Fertility?
Make sure you understand his schedule as he is only in certain locations once a week so if you are choosing him based on location, you may be driving to the main office in West Hollywood more than you expect.
During treatment, were you treated like a number or a human with Peyman Saadat at Reproductive Fertility?
Dr. Saadat is always available for a quick chat, and recognizes you when you come in despite a very busy office.
Describe the protocols Peyman Saadat used in your cycles at Reproductive Fertility and their degree of success.
Mine was some sort of micro dose lupron flare with a high dose of Gonal-F (375 or 300 daily), Menopur (1 vial) and microdose lupron. I started out very slow and my cycle was potentially going to be canceled because I was not responding to the medications initially. Eventually I had 7 follicles but my estradiol was still low at retrieval and I had just 3 mature eggs. For a second cycle, Dr Saadat was going to change up the whole protocol to get a different response, but I didn’t end up doing a second cycle.
Describe your experience with the nursing staff at Reproductive Fertility.
My primary nurse changed during my cycle. Both were very nice, but seemed incredibly busy. Not sure if they are overworked or have too many patients but I sometimes felt like I was bothering them. As the cycle progressed and I developed a relationship with them, it improved.
Describe your experience with Reproductive Fertility.
There are several different locations but most monitoring and all procedures will happen in West Hollywood. If you have to go for monitoring on a certain day, you may be asked to drive further than you would expect (e.g., the doctor is only in ______ location today)
Describe the costs associated with your care under Peyman Saadat at Reproductive Fertility.
Still trying to get the billing sorted out and it’s the next year so I have no idea yet what the final cost will be.
What specific things went wrong at Reproductive Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Fertility.
Test results from either my or my husband’s files were missing or not requested so there was a stressful scramble right before the cycle was due to begin that didn’t need to happen. I was told if the results didn’t come in from the other doctors that my cycle would be postponed so I had to track down all of the records myself.
7
Doctor
Peyman Saadat
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
5
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 32 - 33
Recurrent Pregnancy Loss
Unexplained
East Asian
Income $200K - $499K
1st of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ellen was exemplary in all capacities. We arrived to Dr. Ellen with unexplained infertility after trying for over a year. Ellen undertook thorough diagnostics of both myself and my partner in order to develop a treatment plan. She was consistently on top of information, compassionate, and extremely accessible. ...Following the second miscarriage, Ellen successfully diagnosed me as suffering from a rare condition known as anti-phospholipid syndrome....I would unconditionally recommend Dr. Ellen Goldstein to any patient who is looking for a charismatic, exceptionally bright, and compassionate doctor to handle the most complicated of medical case
They [Reproductive Fertility] were caring, responsive, and well coordinated. Watching Dr. Ellen [Goldstein] communicate with her team demonstrated her commitment not only to patients but also her colleagues. It was easy to see that her entire practice is one of respect between the physician and their nursing team...The Fertility Clinic is well managed, responsive to patients, and an efficient vehicle for this excellent doctor to treat their patients. I recommend this environment to all patients..... She was warm and emotionally involved throughout my entire medical saga using her emotional intelligence and vast medical knowledge.
How was your experience with Ellen Goldstein at Reproductive Fertility?
After we saw Dr. Ellen, we became pregnant two times on our own without medical intervention and sadly suffered devastating miscarriages at 8 and 13 weeks respectively. Dr. Ellen was consistently involved, present, and intimately involved with the entire care team to review results and develop a course of action for both my reproductive future and my health. Following the second miscarriage, Ellen successfully diagnosed me as suffering from a rare condition known as anti-phospholipid syndrome. With that she developed treatment options while also providing an immensely caring resource to help my husband and I through this tragic period. She was warm and emotionally involved throughout my entire medical saga using her emotional intelligence and vast medical knowledge.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
I would unconditionally recommend Dr. Ellen Goldstein to any patient who is looking for a charismatic, exceptionally bright, and compassionate doctor to handle the most complicated of medical cases. She is highly trained, incredibly experienced, and approaches each patient with the utmost determination. I would advise all of her patients to approach Dr. Ellen with an open transparent attitude and a cooperative desire to build their team for their reproductive future.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Ellen was exemplary in all capacities. We arrived to Dr. Ellen with unexplained infertility after trying for over a year. Ellen undertook thorough diagnostics of both myself and my partner in order to develop a treatment plan. She was consistently on top of information, compassionate, and extremely accessible. Following the results of her meticulous studies, she recommended treatment with IUI and clomid. However we finally got pregnant on our own.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
We started to get pregnant on our own following our workup and Ellen's close monitoring. Sadly for our case of unexplained fertility and recurrent pregnancy loss stemming from undiagnosed LUPUS, anti-phospholipid syndrome, and what would later become the most severe form of preeclampsia, HELP syndrome in which I lost my 3rd pregnancy and nearly died. Had it not been for Ellen, I would have died. She was the leader of of OBGYN team, and was constantly involved with 65 specialists from 15 specialties at UCLA Ronald Reagan as they fought for my life. Even as I spent 7 days in ICU, Dr. Ellen was constantly involved, watching my medical data and providing feedback, leadership, and support to my family and husband as I was incapacitated.
Describe your experience with the nursing staff at Reproductive Fertility.
They were caring, responsive, and well coordinated. Watching Dr. Ellen communicate with her team demonstrated her commitment not only to patients but also her colleagues. It was easy to see that her entire practice is one of respect between the physician and their nursing team.
Describe your experience with Reproductive Fertility.
The Fertility Clinic is well managed, responsive to patients, and an efficient vehicle for this excellent doctor to treat their patients. I recommend this environment to all patients. Because we didn't do treatment here given most of my medical treatment in the hospital. As such, I don't have much to comment.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
We didn't do treatment and got pregnant on our own.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
We did not do IVF. We no input on this.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 33
1 IVF
Anovulation
PCOS
European
Income $50K - $99K
Marketer or PR
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Has the personal touch! Calls you directly. You can feel that he [Dr. Jabara] feels your pain. When we miscarried he cried and was as upset as we were. He doesn't talk down to you. He gives you all the time in the world so you must be patient. But you're entrusting your future children in his hands so get to know him. He provides you his cell phone and answers your calls!! Weekends as well. He is a great communicator via text, email and calls.
Clean and classy location. Parking can be tricky but with early 6:45a appointments it isn't too bad. They [Reproductive Fertility Center] offer water and coffee and the restrooms offer feminine supplies that are much needed during treatment.... They have a big caseload and office to manage. Sometimes you have to remind them of what you need.... Surgery center for egg collection was around $42,000 and doctor costs were around $10,000. FET was $4000. Assisted hatching is $600.
How was your experience with Sami Jabara at Reproductive Fertility?
Has the personal touch! Calls you directly. You can feel that he feels your pain. When we miscarried he cried and was as upset as we were. He doesn't talk down to you. He gives you all the time in the world so you must be patient. But you're entrusting your future children in his hands so get to know him. He provides you his cell phone and answers your calls!! Weekends as well. He is a great communicator via text, email and calls. I tell everyone about him and encourage people to switch to him.
What's one piece of advice would you give a prospective patient of Sami Jabara at Reproductive Fertility?
Be patient as he does run behind but he's worth it!!
During treatment, were you treated like a number or a human with Sami Jabara at Reproductive Fertility?
Remembers you and your history. Speaks to you like an adult and not a child. Always is warm and kind and doesn't rush you.
Describe the protocols Sami Jabara used in your cycles at Reproductive Fertility and their degree of success.
Dr Jabara took everything into consideration when making our plan. He just didn't give us the cookie cutter plan and send us on our way. He talked things out with you and gave you choices. He admits when things didn't go as planned. He didn't back down on stims since he knew we had a once per lifetime coverage. I was safe the entire time but we baked as many eggs as we could.
Describe your experience with the nursing staff at Reproductive Fertility.
They have a big caseload and office to manage. Sometimes you have to remind them of what you need.
Describe your experience with Reproductive Fertility.
Clean and classy location. Parking can be tricky but with early 6:45a appointments it isn't too bad. They offer water and coffee and the restrooms offer feminine supplies that are much needed during treatment.
Describe the costs associated with your care under Sami Jabara at Reproductive Fertility.
Surgery center for egg collection was around $42,000 and doctor costs were around $10,000. FET was $4000. Assisted hatching is $600.
What specific things went wrong at Reproductive Fertility?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Fertility.
As mentioned before the nursing staff are overwhelmed and need reminding sometimes. I've had to call twice for medication refills and also call twice to speak with the billing department
10
Doctor
Sami Jabara
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
9
NPS
8
Age 35 - 36
1 IVF
1 Embryo Freezing
Uterine Fibroids
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Goldstein takes the time to fully explain risks, process and outcomes. She is very empathetic, and sympathetic to my needs as a woman, and my uneasiness with medical procedures. She is also very good about following up and checking in with me, on a fertility level and a personal level....She took the time to walk us through the benefits of freezing our embryos to do a natural cycle transfer. And she personally calls to check in when needed.
The clinic [Reproductive Fertility Center] had flexible hours and were able to accommodate our schedule and work needs. The have a clean facility. The staff is generally friendly and kind. Some of the clinic paperwork was hard to follow and not filed correctly so we had to fill it out again- so just be diligent while going through the consents, bills, etc. ...We had a lot of miscommunications with our first clinic nurse, because of which, we were given a new nurse. The first nurse lost some paperwork and failed to call us with results of one blood work lab.
How was your experience with Ellen Goldstein at Reproductive Fertility?
I have had a generally good experience overall. Even with all the stresses with the ups and downs of IVF, Dr. Goldstein has done a good job keeping our expectations real and stress to a manageable level. My egg retrieval went smoothly, and we had a successful transfer. She took the time to walk us through the benefits of freezing our embryos to do a natural cycle transfer. And she personally calls to check in when needed.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Just be patient and try to keep stress to a minium
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr. Goldstein takes the time to fully explain risks, process and outcomes. She is very empathetic, and sympathetic to my needs as a woman, and my uneasiness with medical procedures. She is also very good about following up and checking in with me, on a fertility level and a personal level.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
A discussion of doing a frozen transfer vs a fresh transfer, of which we chose a frozen transfer. Dr. Goldstein wanted to be careful to avoid hyperstimulated ovaries. We froze 10 embryos, then did a transfer a month later during a natural cycle using a ovalution kit. She walked us through the process, and we liked how most of the IVF drugs would be out of my system for the transfer.
Describe your experience with the nursing staff at Reproductive Fertility.
We had to change nurses a half way through our first IVF cycle because we were getting poor communication with the nurse. Once we were given a new nurse we had better communication and things went more smoothly. The nurses were attentive and good at taking labs. Phone calls and email follow-ups were a little delayed at some points in the process.
Describe your experience with Reproductive Fertility.
The clinic had flexible hours and were able to accommodate our schedule and work needs. The have a clean facility. The staff is generally friendly and kind. Some of the clinic paperwork was hard to follow and not filed correctly so we had to fill it out again- so just be diligent while going through the consents, bills, etc. Some of the wait times were long during the early morning appointments, but for the most part the clinic is efficient.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Our fees and costs were itemized: Doctor fees, medications, labs fees, egg retrieval, embryo creation, freezing, hatching, transfer
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Dr. Goldstein has a strong preference for single embryo transfers given my age (35) and desire for one child. She said we can talk about 2 embryo transfers if we have trouble with implantation or carrying, at a later date if we choose.
What specific things went wrong at Reproductive Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
Describe the specific things that went wrong at Reproductive Fertility.
We had a lot of miscommunications with our first clinic nurse, because of which, we were given a new nurse. The first nurse lost some paperwork and failed to call us with results of one blood work lab.
9
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 27
1 IUI
Diminished Ovarian Reserve
Male Factor
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Goldstein] knew exactly what she was talking about and gave us the best reassurance. She was open about every option and possible outcome. Never pushed us to something that was not needed. We did not feel pressured at all, she gave us excellent bedside manner and understanding of our situation...She is a very empathetic. Definitely answers every question you might have, even if it seems like a dumb question to ask...
This clinic [Reproductive Fertility] has all the tools to make that dream of becoming a mother a reality. My husband and I are so grateful for them and for giving us the chance to become parents to this baby boy. We are so delighted with them that we are already planning to go back to try for a baby girl...Even when you think it might never happen to you, have faith in yourself and the ability of your doctor to make it happen.
How was your experience with Ellen Goldstein at Reproductive Fertility?
She is a very empathetic. Definitely answers every question you might have, even if it seems like a dumb question to ask. Starting off with our first consultation she was a breath of fresh air. We left that office hopeful that this just might work thanks to her knowledge.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Even when you think it might never happen to you, have faith in yourself and the ability of your doctor to make it happen.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
She knew exactly what she was talking about and gave us the best reassurance. She was open about every option and possible outcome. Never pushed us to something that was not needed. We did not feel pressured at all, she gave us excellent bedside manner and understanding of our situation.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
At the second day of my cycle I began taking 100mg of clomid daily for the next 5 days while being closely monitored by Dr. Goldstein to make sure my body was reacting properly. This resulted in the growth of 4 mature follicles . When instructed by the Dr I took the trigger shot and two days after that had my IUI.
Describe your experience with Reproductive Fertility.
Make a consultation, that’s the first step. If you don’t take the chances how do you know if you’ll succeed or fail. This clinic has all the tools to make that dream of becoming a mother a reality. My husband and I are so grateful for them and for giving us the chance to become parents to this baby boy. We are so delighted with them that we are already planning to go back to try for a baby girl.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
IUI $1395 Clomid $14 Trigger shot $150 Consultation $150 or $200 don’t remember Ultrasound $175
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
8
Age 25 - 26
1 IVF
Male Factor
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
With Dr. Goldstein, she made us feel like we were a priority. She was honest with us, but we also felt like there was still hope. She was readily available to us if we had any questions.... I have already recommended Dr. Goldstein to friends. She was compassionate and professional. We always felt comfortably asking questions and she put our fears at ease. We always felt that no question was dumb and that we could rely on her to do what was best for our infertility case.
Great facility [Reproductive Fertility]. Clean and professional. We had no issues with the clinic. They made sure that we were taken care of. We were in and out quickly for appointments. The facility was decorated nicely. The only inconvenience was trying to find parking....The nursing staff was great overall! They were responsive to questions and compassionate as well.... Total cost including surgery for my husband, medication, egg retrieval, and embryo transfer came out around $20,000.
How was your experience with Ellen Goldstein at Reproductive Fertility?
I have already recommended Dr. Goldstein to friends. She was compassionate and professional. We always felt comfortably asking questions and she put our fears at ease. We always felt that no question was dumb and that we could rely on her to do what was best for our infertility case.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
With Dr. Goldstein, she made us feel like we were a priority. She was honest with us, but we also felt like there was still hope. She was readily available to us if we had any questions. We always received a prompt response from her or her staff.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
My husband had to have surgery in order to retrieve sperm. Once that was complete, we had to do an egg retrieval. Medication: 1 Cetrotide 2 300 Gonal F pens (minus 150) 1 900 Gonal F pen 2 Menopur 2 Lupron (trigger shots) Progesterone (vaginal inserts)
Describe your experience with your nurse at Reproductive Fertility.
The nursing staff was great overall! They were responsive to questions and compassionate as well.
Describe your experience with Reproductive Fertility.
Great facility. Clean and professional. We had no issues with the clinic. They made sure that we were taken care of. We were in and out quickly for appointments. The facility was decorated nicely. The only inconvenience was trying to find parking.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Total cost including surgery for my husband, medication, egg retrieval, and embryo transfer came out around $20,000.
Describe Ellen Goldstein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
Dr. Goldstein wanted to do one embryo transfer because I am young and I did not have the fertility issues. She also said that transferring multiple embryos did not increase the odds of a successful transfer.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
8
Age 37
European
Income $0 - $49K
Graphic Designer
Only Doc Seen
LGBTQ
Strongly Recommends
Neutral
Successful
He [Dr. Saadat] did talk about my ultrasounds while i was there but didnt really understand it...This was my first time ever getting my fertility tested, at the age of 36 i was nervous. It was clear, but it was somewhat routine, i dont entirely understand the results, lacked some detail. I emailed asking for my results bit have no idea what they mean looking at it myself so i do feel a little hazing in terms of what they are it was very quick in and out
Slow to reply to questions via email. Had to call up to get results to which they couldnt give me answers to the questions i had. Again felt very routine for them, maybe forgetting that since they know everything patients need it explained more in depth and simply...It was $300 which i expected.’i had researched and found this was the general Price
How was your experience with Peyman Saadat at Reproductive Fertility?
This was my first time ever getting my fertility tested, at the age of 36 i was nervous. It was clear, but it was somewhat routine, i dont entirely understand the results, lacked some detail. I emailed asking for my results bit have no idea what they mean looking at it myself so i do feel a little hazing in terms of what they are it was very quick in and out
What's one piece of advice would you give a prospective patient of Peyman Saadat at Reproductive Fertility?
Ask more questions and if you dont understand the answers, ask again
During treatment, were you treated like a number or a human with Peyman Saadat at Reproductive Fertility?
It was very routine
Describe the protocols Peyman Saadat used in your cycles at Reproductive Fertility and their degree of success.
I came into the office, i first had some blood tests and then the ultrasound to which i got results a few days later. He did talk about my ultrasounds while i was there but didnt really understand it. The after went over the price of the freezing process
Describe your experience with the nursing staff at Reproductive Fertility.
I emailed asking questions about the results which took weeks to get a reply
Describe your experience with Reproductive Fertility.
Slow to reply to questions via email. Had to call up to get results to which they couldnt give me answers to the questions i had. Again felt very routine for them, maybe forgetting that since they know everything patients need it explained more in depth and simply
Describe the costs associated with your care under Peyman Saadat at Reproductive Fertility.
It was $300 which i expected.’i had researched and found this was the general Price
Describe Peyman Saadat's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility.
I dont know enough about this to comment
What specific things went wrong at Reproductive Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Reproductive Fertility.
Just not getting replys for weeks
10
Doctor
Peyman Saadat
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2014 - 2018, Successful
NPS
10
NPS
10
Age 25 - 29
6 IUI
Diminished Ovarian Reserve
Tubal Blockage
Income $100K - $199K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Goldstein] was my doctor with my 6 IUIs and my husband and I decided when it came time to try IVF that we wanted her to be our doctor. ... Always willing to accommodate our schedules. ... We liked that she was familiar with us and knew our journey. She took the time to explain all of our options and invested her time in us. After a procedure she would call and see how we were doing.
The clinic [Reproductive Fertility - West Hollywood] was really good at getting you in and out on time. They were open early to accommodate appointments before work. The staff always greeted you with a smile. They had good communication with what your next steps were. ... We used three different pharmacies to get the most cost efficient medication.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Dr.Goldstein was an amazing doctor. She was my doctor with my 6 IUIs and my husband and I decided when it came time to try IVF that we wanted her to be our doctor. We liked that she was familiar with us and knew our journey. She took the time to explain all of our options and invested her time in us. After a procedure she would call and see how we were doing. Always willing to accommodate our schedules.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Don't be afraid to ask questions, she is always available and willing to answer questions.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
DR. Goldstein took the times to explain the procedure and made sure we understood what our next steps were.
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
We started out with injections and we were going to do a fresh transfer, my body didn't react well to the egg retrieval and decided to do a frozen transfer instead. We got pregnant on the first try!
Describe your experience with Reproductive Fertility.
The clinic was really good at getting you in and out on time. They were open early to accommodate appointments before work. The staff always greeted you with a smile. They had good communication with what your next steps were.
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Dr. Goldstein was very conscious of the cost. She was willing research the best prices on medications needed. We used three different pharmacies to get the most cost efficient medication.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 29
1 IVF
Male Factor
Income $0 - $49K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lin always talked to my husband and I with care, and answered our questions with respect. He felt for us and knew how desperately we wanted to get pregnant and he always explained journey step by step. He laughed with us when needed and felt with us when things got hard. He’s the best fertility doctor!!... As a patient I always felt taken care of, and that he was trying his absolute best to make our dream happen. He explained each step knowing that this was all new to us, and always took the time to meet with us after each appointment if we had further questions.
This clinic [Reproductive Fertility Ctr] was always clean, comfortable and put together. He nurses always had a smile on their faces when we walked in and greeted us. They were super helpful and made sure we were taken care of. We always felt that they truly cared and always remembered my preferences... Jennifer was always willing to answer all my questions even if it was silly. I could Call her or email her at anytime and get a response in a timely matter
How was your experience with James P. Lin at Reproductive Fertility?
As a patient I always felt taken care of, and that he was trying his absolute best to make our dream happen. He explained each step knowing that this was all new to us, and always took the time to meet with us after each appointment if we had further questions.
What's one piece of advice would you give a prospective patient of James P. Lin at Reproductive Fertility?
Ask him questions if you have them, he’s always more than happy to explain things and help you better understand what’s happening or going to happen. He truly cares and truly wants you to get pregnant so trust him
During treatment, were you treated like a number or a human with James P. Lin at Reproductive Fertility?
Dr. Lin always talked to my husband and I with care, and answered our questions with respect. He felt for us and knew how desperately we wanted to get pregnant and he always explained journey step by step. He laughed with us when needed and felt with us when things got hard. He’s the best fertility doctor!!
Describe your experience with your nurse at Reproductive Fertility. (Assigned nurse: Jennifer )
Jennifer was always willing to answer all my questions even if it was silly. I could Call her or email her at anytime and get a response in a timely matter
Describe your experience with Reproductive Fertility.
This clinic was always clean, comfortable and put together. He nurses always had a smile on their faces when we walked in and greeted us. They were super helpful and made sure we were taken care of. We always felt that they truly cared and always remembered my preferences
10
Doctor
James P. Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 42
2 IVF
Unexplained
Latinx
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
First we tried egg retrival with genetic testing [with Dr. Ellen Goldstein]. It didnt work out. So she suggested we try fresh transfer the second time. And thats when it worked for us...She was very candid and straight forward. She even gave us her personal phone number to reach her at anytime...She was very informative. Her knowledge was very good. She offered us different options. She was very attentive to us. She made sure we were confortable trying treatments. She was very punctual. She made sure we understood everything.
Clinic parking was very expensive [at Reproductive Fertility], however their was plenty parking on the street. Clinic was very clean nice, fancy and confortable to be at. They do the retrieval in the same building. Definitely would recommend the clinic as a good place to go...They were always making sure we were ok. And were very caring to making us feel confortable
How was your experience with Ellen Goldstein at Reproductive Fertility?
She was very informative. Her knowledge was very good. She offered us different options. She was very attentive to us. She made sure we were confortable trying treatments. She was very punctual. She made sure we understood everything.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
Make sure Ellen Golstein Is available thru your treatment.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
She was very candid and straight forward. She even gave us her personal phone number to reach her at anytime
Describe the protocols Ellen Goldstein used in your cycles at Reproductive Fertility and their degree of success.
First we tried egg retrival with genetic testing. It didnt work out. So she suggested we try fresh transfer the second time. And thats when it worked for us
Describe your experience with the nursing staff at Reproductive Fertility.
They were always making sure we were ok. And were very caring to making us feel confortable
Describe your experience with Reproductive Fertility.
Clinic parking was very expensive, however their was plenty parking on the street. Clinic was very clean nice, fancy and confortable to be at. They do the retrieval in the same building. Definitely would recommend the clinic as a good place to go,
Describe the costs associated with your care under Ellen Goldstein at Reproductive Fertility.
Ellen Godlstein was very consionsce of the moeny we spent.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

Successful
NPS
10
NPS
10
3 Fertility Medications
PCOS
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Throughout my experience (which ultimately led to a successful outcome), Dr Goldstein was incredibly knowledgeable and supportive and went above and beyond to answer my questions in between appointments. She was also conscious of the expense that can come with fertility treatments, and helped me navigate the many options available with that in mind. I've never felt so much support from a doctor before. I would highly recommend her for anyone looking for fertility treatment.
The [Reproductive Fertility] clinic was well located and organized. always easy to find street parking and to get an appointment . I rarely had to wait long to see my doctor. the staff were welcoming and helpful with the coordination of my medications and visits...Dr Goldstein has an amazing way of making her clients feel seen and heard. She was able to effectively communicate my situation, and my options moving forward in easy to understand language. plus she was readily available out of hours for any questions or concerns I had.
How was your experience with Ellen Goldstein at Reproductive Fertility?
Throughout my experience (which ultimately led to a successful outcome), Dr Goldstein was incredibly knowledgeable and supportive and went above and beyond to answer my questions in between appointments. She was also conscious of the expense that can come with fertility treatments, and helped me navigate the many options available with that in mind. I've never felt so much support from a doctor before. I would highly recommend her for anyone looking for fertility treatment.
What's one piece of advice would you give a prospective patient of Ellen Goldstein at Reproductive Fertility?
None needed. She will guide you through the process without needing to be prepared for anything.
During treatment, were you treated like a number or a human with Ellen Goldstein at Reproductive Fertility?
Dr Goldstein has an amazing way of making her clients feel seen and heard. She was able to effectively communicate my situation, and my options moving forward in easy to understand language. plus she was readily available out of hours for any questions or concerns I had.
Describe your experience with Reproductive Fertility.
The clinic was well located and organized. always easy to find street parking and to get an appointment . I rarely had to wait long to see my doctor. the staff were welcoming and helpful with the coordination of my medications and visits.
10
Doctor
Ellen Goldstein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Fertility
West Hollywood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5