Reproductive Fertility Center

2 doctors work here

Rated 8.2
Strongly recommend: 60%Neutral: 28%Don't recommend: 12%8.2
60% strongly recommend
38 reviews
Operations
9.1
9.1
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.6
8.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.4
9.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
803
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Alhambra
723 S Garfield Ave
Alhambra, CA 91801
626.588.2885
Corona
400 E Rincon
Corona, CA 92879
951.272.2221
Diamond Bar
23525 Golden Springs Dr
Diamond Bar, CA 91765
909.861.7840
Irvine
16300 Sand Canyon Ave
Irvine, CA 92618
949.453.8600
Los Angeles
520 S. Virgil Ave
Los Angeles, CA 90020
213.600.8088
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4 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
0
0
Age 33
2 IUI
Unexplained
Prefer not to answer
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We liked Dr. Lin when we first met him. He was friendly and had a sense of humor. He even provided us with his personal cell number. He did not seem too concerned about our ability to conceive given my age...We did not get a change to speak to Dr. Lin after the first IUI failure to come up with a better plan for my second IUI. The only reason the second IUI protocol was slightly different was because I asked my nurse to change my oral medication.
We initially selected this clinic [Reproductive Fertility Center] due to the location. We then found out that there are several offices where monitoring and procedures are done. The drive was inconvenient...able to accommodate early appointment times...we reached out to our nurse several times by email and did not get a single response.
How was your experience with James P. Lin at Reproductive Fertility Center?
We liked Dr. Lin when we first met him. He was friendly and had a sense of humor. He even provided us with his personal cell number. He did not seem too concerned about our ability to conceive given my age, but perhaps he could have been more aggressive in my care given my AFC and AMH. After the initial visit, it felt like we were treated like just a number. We did not have much interaction with Dr. Lin after that, only again when he performed our 2 IUI procedures. The procedures went smoothly, unfortunately they both failed. We did not get a change to speak to Dr. Lin after the first IUI failure to come up with a better plan for my second IUI. The only reason the second IUI protocol was slightly different was because I asked my nurse to change my oral medication.
What's one piece of advice would you give a prospective patient of James P. Lin at Reproductive Fertility Center?
Hopefully you will get a nurse who is on your side and is responsive.
During treatment, were you treated like a number or a human with James P. Lin at Reproductive Fertility Center?
Brief visits, limited contact
Describe the protocols James P. Lin used in your cycles at Reproductive Fertility Center and their degree of success.
We essentially did the same thing for both IUIs with oral medication only. Perhaps he could have suggested injectables or moving onto IVF sooner.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Lori Ruesga)
Our nurse, Lori, was friendly in the beginning when we had our consultation, but we felt that things changed after we began treatment. We ended up taking a break after our last failed IUI. When we were ready to begin again, we reached out to our nurse several times by email and did not get a single response. Fertility can be time sensitive and not receiving any communication at all was really unprofessional.
Describe your experience with Reproductive Fertility Center.
We initially selected this clinic due to the location. We then found out that there are several offices where monitoring and procedures are done. The drive was inconvenient. However, they were able to accommodate early appointment times.
Describe the costs associated with your care under James P. Lin at Reproductive Fertility Center.
We did two IUI procedures, which cost about $1200 per cycle + the cost of medication.
0
Doctor
James P. Lin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Reproductive Fertility Center
Alhambra
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
1
0
Age 34
1 IUI
1 IVF
Diminished Ovarian Reserve
Middle Eastern
Income $200K - $499K
Lawyer
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I saw Dr. Lin 2-3 times for consultation and ultrasound. Each time, I waited 2+ hours in the waiting room beyond my scheduled appointment time. Once I was seen by [him], the appointments felt rushed...[he] gave us a poor prognosis and essentially told us we would not be good candidates for IVF due to diminished ovarian reserve.
Extremely long wait times [at Reproductive Fertility Center] with no warning if the doctor is running hours behind. The office felt like a "lifestyle" clinic--big glossy photos of babies everywhere. It did not feel like I was being treated as an individual patient...I was seen 2-3 times at this clinic, and each time I had 2+ hour wait beyond my appointment time. The appointments were then rushed.
How was your experience with James P. Lin at Reproductive Fertility Center?
I saw Dr. Lin 2-3 times for consultation and ultrasound. Each time, I waited 2+ hours in the waiting room beyond my scheduled appointment time. Once I was seen by Dr. Lin, the appointments felt rushed. I was taking time out of my work schedule for these appointments and driving 45 minutes each way, so it was a massive inconvenience to experience such delays. Dr. Lin gave us a poor prognosis and essentially told us we would not be good candidates for IVF due to diminished ovarian reserve. I got the feeling that he did not want to attempt IVF on a patient with a lower chance of success because it might lower his success rates. We got a second opinion at a different clinic and had success on our first IVF cycle with that clinic.
What's one piece of advice would you give a prospective patient of James P. Lin at Reproductive Fertility Center?
If you have diminished reserve, be aware that you may be dissuaded from attempting IVF at this clinic.
During treatment, were you treated like a number or a human with James P. Lin at Reproductive Fertility Center?
I was seen 2-3 times at this clinic, and each time I had 2+ hour wait beyond my appointment time. The appointments were then rushed.
Describe the protocols James P. Lin used in your cycles at Reproductive Fertility Center and their degree of success.
N/A
Describe your experience with the nursing staff at Reproductive Fertility Center.
I was never called or notified when the doctor was running 2+ hours behind schedule.
Describe your experience with Reproductive Fertility Center.
Extremely long wait times with no warning if the doctor is running hours behind. The office felt like a "lifestyle" clinic--big glossy photos of babies everywhere. It did not feel like I was being treated as an individual patient.
Describe James P. Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
N/A
What specific things went wrong at Reproductive Fertility Center?
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Fertility Center.
Extremely long wait times; dissuaded from undergoing treatment.
1
Doctor
James P. Lin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Reproductive Fertility Center
Corona
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
5
6
Age 38
2 IUI
PCOS
Other
Income $100K - $199K
Nurse or HC Services
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Lin tends to be difficult to communicate with. He can be very difficult to understand and I don’t feel that he explains things throughly. I often leave there feeling like I have tons of questions. After he does my ultrasound I meet him in his office which usually consists of him scratching out a script and mumbling something about what he is giving me.... I only did two rounds of IUI with Letrizole. I tried the clomid and it made my body grow cysts on my overies. Ultrasounds were done once a week to monitor my follicle growth. And when he thought my follicles were big enough he would prescribe the trigger
I think the clinic runs very smoothly, I never wait very long for my appointment, the staff is all very nice. Everything is very clean and it’s a calming environment. It was difficult to get a copy of my lab results from them and I had to make multiple calls and said it would take a few weeks, which was frustrating....I haven’t had too much interaction with the care coordinator but when I have she was a little short with me. I felt like she didn’t like what I had to say and was acting a bit out off. I will say that I love the nurse practitioners,
How was your experience with James P. Lin at Reproductive Fertility Center?
Dr. Lin tends to be difficult to communicate with. He can be very difficult to understand and I don’t feel that he explains things throughly. I often leave there feeling like I have tons of questions. After he does my ultrasound I meet him in his office which usually consists of him scratching out a script and mumbling something about what he is giving me. My husband would also agree that he is difficult to communicate with. During our consultation we both found him difficult to understand.
What's one piece of advice would you give a prospective patient of James P. Lin at Reproductive Fertility Center?
Write down your questions for each appointment because he does make you feel rushed. I always leave feeling like I have unanswered questions.
During treatment, were you treated like a number or a human with James P. Lin at Reproductive Fertility Center?
I think the office staff is wonderful and for the most part they make me feel like a human but there are times that I feel like just a number and maybe it is caused by frustration. They do a good job of getting to know you and greeting you by name when you arrive.
Describe the protocols James P. Lin used in your cycles at Reproductive Fertility Center and their degree of success.
I only did two rounds of IUI with Letrizole. I tried the clomid and it made my body grow cysts on my overies. Ultrasounds were done once a week to monitor my follicle growth. And when he thought my follicles were big enough he would prescribe the trigger shot and do IUI 36 hours later. I got a paper with all the detailed directions and times of everything.
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Paula)
I haven’t had too much interaction with the care coordinator but when I have she was a little short with me. I felt like she didn’t like what I had to say and was acting a bit out off. I will say that I love the nurse practitioners, I feel like I can talk to them, they listen and there is great communication. I often request to see them for ultrasounds because they are easier to communicate with and at this point they can do everything the doctor can.
Describe your experience with Reproductive Fertility Center.
I think the clinic runs very smoothly, I never wait very long for my appointment, the staff is all very nice. Everything is very clean and it’s a calming environment. It was difficult to get a copy of my lab results from them and I had to make multiple calls and said it would take a few weeks, which was frustrating.
Describe the costs associated with your care under James P. Lin at Reproductive Fertility Center.
Ultrasounds are $165. The actual IUI procedure $375. Trigger shot $100. Pregnancy blood test $99.
Describe James P. Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
NA
5
Doctor
James P. Lin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Reproductive Fertility Center
Irvine
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
0
0
Age 34
1 Fertility Medications
Unexplained
East Asian
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Lin] made me feel insignificant the very first meeting. I asked him more questions than the information he provided. He’s like a robot, telling you statistics. Not warm at all....He wanted me to try multiple tried of Clomid first as he kept saying I am still young. He made passive aggressive comments about asking my OBGYN to conduct certain tests. I felt like he didn’t want to treat me and wanted the other doctor to work with me.
Good waiting room. Office staff [Reproductive Fertility Center] sometimes runs late from the Irvine location in the morning. Nurses are generally nice....Some appeared more professional than others... Doctor is like a robot. If you don’t mind the interpersonal piece, than I suppose you wouldn’t mind him....[Dr. Lin] started both sessions by telling me the statistics of who should get pregnant
How was your experience with James P. Lin at Reproductive Fertility Center?
He made me feel insignificant the very first meeting. I asked him more questions than the information he provided. He’s like a robot, telling you statistics. Not warm at all. Maybe if I spoke Chinese. Maybe because my office visits were covered by insurance but I felt rushed. I left the first visit feeling more confused as I was not sure if this is how the drs are like.
What's one piece of advice would you give a prospective patient of James P. Lin at Reproductive Fertility Center?
Be extremely cautious and get second opinions
During treatment, were you treated like a number or a human with James P. Lin at Reproductive Fertility Center?
He started both sessions by telling me the statistics of who should get pregnant and by when and that I was part of the 10%
Describe the protocols James P. Lin used in your cycles at Reproductive Fertility Center and their degree of success.
He wanted me to try multiple tried of Clomid first as he kept saying I am still young. He made passive aggressive comments about asking my OBGYN to conduct certain tests. I felt like he didn’t want to treat me and wanted the other doctor to work with me.
Describe your experience with the nursing staff at Reproductive Fertility Center.
Generally nice. Some appeared more professional than others
Describe your experience with Reproductive Fertility Center.
Good waiting room. Office staff sometimes runs late from the Irvine location in the morning. Nurses are generally nice. Doctor is like a robot. If you don’t mind the interpersonal piece, than I suppose you wouldn’t mind him.
Describe the costs associated with your care under James P. Lin at Reproductive Fertility Center.
None
Describe James P. Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
N/A
0
Doctor
James P. Lin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
0
Clinic
Reproductive Fertility Center
Irvine
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources