Reproductive Fertility Center

The clinic has a professional staff of all women. When I called the main line, I always got ahold of someone during business hours (Saturdays as well). If the person answering did not have the information, someone got back to me within a timely fashion. I found all the nurses capable and professional. Michelle who runs the front desk at Alhambra on monitoring days was 100% on top of things, with a friendly, caring demeanor, as well as a crisp professionalism. Based on her demeanor alone, I was inclined to shortlist this clinic for my care. I like that they have different locations for monitoring, as I would not have considered this clinic without their Alhambra monitoring branch. When I called my shortlist, I was able to get scheduled with Dr. Lin for a consultation ahead of schedule compared to a lot of other offices. Dr. Lin works a lot of hours (three locations) and enjoys his work. I never had to see a backup doctor during my care. I like that women generally run the day-to-day here, since fertility is a very female-centric experience. Dr. Lin provides his cell for patients that are actively cycling, and I was able to get a response immediately when I had a medication spill. Do be prepared to drive to the Irvine or Corona office if you are an Alhambra patient, as that location is only a satellite office for monitoring (bloodwork, ultrasounds) and consultations. Procedures are conducted at Irvine or Corona (I never had to go to Corona). Dr. Lin is very experienced and has been in the IVF game. My previous doctor was young and perhaps more up on the minute-to-minute trends and evolution of ART, which was a positive. However, the monitoring, being treated like human being (not a number), cleanliness and organization of the clinic was also strong here. My questions were answered respectfully and kindly.

Clinic is clean, organized, modern, welcoming. The team works well together, has a repeatable strategy and it’s executed well. As a patient, you have so many questions and early on it is so hard to know what to expect….also accounting for all the emotions, it can be a lot. Having a team to direct you, explain the steps and follow thru is very helpful

The clinic is in bigger building, but right by the entrance. It is very inviting and roomy. It has a great welcoming aesthetic. The rooms and lab are always clean. They provide snacks and water. Their reception area is quite large so it makes it easy for multiple patients to not feel crowded. Someone is always available in the front.

The wait time even with a scheduled appointment needs vast improvement. There were times when my husband and I brought our lunches or snacks because we were at the clinic for hours. The front desk assistants are nice and greet everyone, especially during the pandemic extra attention and precautions for everyone. On occasion, their voices project throughout the waiting room and everyone can hear another patients personal matters.

High-tech equipment. Very private. Paperwork was sometimes scattered, but that never turned into any issues. They were updating to have patient portal at our last transfer which is a plus. The probe for vaginal ultrasound works very well.

I feel like everyone who works at Dr. Lin’s offices had to jump through hoops to get hired there because they are all the best! The staff are always so nice and considerate. They all truly care and make you feel very warm. The places are all clean and there’s plenty of parking.

I will recommend the clinic. It’s very clean, spacious and have a cozy ambiance. Parking area is huge. The clinic is nicely located, close to the freeway and restaurants. The surrounding looks safe too. The front office receptionists are all very nice and professional. The nurses, acupuncturist and the financial coordinator are all amazing.

We initially selected this clinic due to the location. We then found out that there are several offices where monitoring and procedures are done. The drive was inconvenient. However, they were able to accommodate early appointment times.

Extremely long wait times with no warning if the doctor is running hours behind. The office felt like a "lifestyle" clinic--big glossy photos of babies everywhere. It did not feel like I was being treated as an individual patient.

This clinic was very clean, very put together and always had things organized! I always felt a warm welcome from each of the staff members and they made us feel so comfortable every visit. They were so compassionate and truly so happy for us when we finally got pregnant! They also were so good with our questions and keeping us in the loop on everything that was going on and what the next steps were! So grateful for this team! Also loved the acupuncturists on site! Iris and Meredith were both so relaxing and really calmed my nerves! So lucky to be apart of this wonderful team!

The clinic was calm and comfortable to visit. The clinic was well maintained and always clean for guest. We always felt welcomed when we entered the clinic and built a good relationship with everyone who worked in the front area

They are open on the weekends which makes it nice for those that work. Parking was available on site (although you had to pay). Waiting times were minimal. I think I only had one appointment where I had to wait a while. Staff and Dr. Goldstein are always available.

Excellent service, very responsive, great location, very nice and clean, always agreeable and it feels like a spa. Making you feel relaxed and safe. The color are very soothing and it feels that the clinic is well taken care off.

The clinic has a high success rate, and therefore high prices! Full payment is due up front. At no point was I ever given finance options, so know your plan going in. Also, I was surprised how much additional research I had to do on my own to understand the process. They do not do a good job explaining everything beforehand, nor explaining complementary therapies like acupuncture or yoga, that can enhance the efficacy of treatment.

The clinic had early morning appointment before work, which was very helpful. The clinic was easy to communicate with. Mostly went in the early mornings when I did go later it was much busier and other nursing staff was not as responsive as the head coordinator.

I have nothing bad to say because my experience has been excellent from the doctor to the nurses everyone has been good to me. I would definitely suggest Dr. Sadaat to anyone that's trying to start a family.

The entire RFC staff will go above and beyond to make sure patients are well taken care of. There have been many times they worked after hours to order medication and sort out insurance issues etc. Sometimes for late morning visits, their appointments are backed up slightly but it's understandable since Dr. Lin always takes his time to answer all the questions from his patients.

They were clean and friendly. The whole staff was always helpful and the nurses were great at explaining how to administer the medication. They would go over it until you were comfortable doing it on your own.

Able to get a lot of patients in for ultrasounds and lab draws. They can improve on making sure all needed test are done before Egg retrieval. As the patient, ask as many questions as you can, make a list of your Questions, email them, call them. Don’t ever feel bad about contacting them. They are there for you and never hesitate to reach out.

Reproductive fertility center has been a great experience for me. I found the entire staff from front desk, financial/billing, nursing and doctor truly supporting me in this journey. I’ve gone through 6 egg retrieval’s here and will be transferring this month.

The clinic is awesome, the staff who works there was amazing. Every person I dealt with in associate with the clinic was great and easy to work with. I would suggest getting an email address especially if your appointments are early in the morning to have a method of communication in case you can't reach someone by phone.

The clinic well ran they open early and always pick up phone. Everything is in the same floor. When I email them they reply fast The office has never give me any issues even the billing person helped me with the payments and I was not over charged

Clinic is very nice and even though they are busy I never had to wait long. All the staff is kind and you feel you are in a good place. They really help with ordering medications and getting you everything you need. They provide helpful calendars. The financial department is very good as well.

This clinic was amazingly flexible. I work as an ER nurse and have some crazy hours and they always squeezed me on whether it was 6am or weekends. It took the stress off a lot as IVF is already stressful enough.

Both nurse practioner and a case manager were very experienced, knowledgeable and willing to answer questions. Their responses in time was very helpful for us throughout the journey. We are very thankful to the entire team