Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)

4 doctors work here

Rated 9.3
Strongly recommend: 82%Neutral: 12%Don't recommend: 6%9.3
82% strongly recommend
97 reviews
Operations
9.7
9.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.7
8.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.6
9.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.8
8.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
531
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Charlottesville
595 Martha Jefferson Dr
Charlottesville, VA 22911
Lynchburg
114 Nationwide Dr
Lynchburg, VA 24502
Winchester (closed)
1820 West Plaza Drive
Winchester, VA 22601
Show 1 more

97 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 28 - 29
3 Fertility Medications
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We instantly felt a patient/provider connection with her beginning at our new patient consult. [Dr. Goodman] even took the time to draw a demonstration on paper for us during that first visit, giving us a visual of what my body should be doing each month. She explains everything in great detail...she has always kept us informed and educated of our options moving forward when we are ready to do so.
The [Virginia Fertility & IVF] nurses have been great so far. They have been quick to call back after leaving messages and are always so kind during office visits...The clinic itself is a very clean, modern, welcoming facility. From the front desk, to the nurses and physicians, we have been very satisfied so far! We do wish they were still in Lynchburg as it would cut our travel time in half, however, we wouldn’t go anywhere else.
How was your experience with Linnea Goodman at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Goodman is the perfect match for my husband and I. We instantly felt a patient/provider connection with her beginning at our new patient consult. She even took the time to draw a demonstration on paper for us during that first visit, giving us a visual of what my body should be doing each month. She explains everything in great detail. In a world where Google can cause negative thoughts, we’ve left each appointment with her feeling informed and at ease. Her calming and nurturing approach has definitely made a difference for me, as infertility can cause much anxiety and nervousness.
What's one piece of advice would you give a prospective patient of Linnea Goodman at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
A lot of information is covered during the first consult. Definitely write your questions down and bring them with you.
During treatment, were you treated like a number or a human with Linnea Goodman at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
While we have only been with this clinic since November 2021, we feel very satisfied with Dr. Goodman. She has a very nurturing personality and is always so patient with any questions we’ve had so far. Her personality is the perfect match for me as a patient.
Describe the protocols Linnea Goodman used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
So far, we have only done medicated cycles with timed intercourse/trigger. However, she has always kept us informed and educated of our options moving forward when we are ready to do so.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nurses have been great so far. They have been quick to call back after leaving messages and are always so kind during office visits.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The clinic itself is a very clean, modern, welcoming facility. From the front desk, to the nurses and physicians, we have been very satisfied so far! We do wish they were still in Lynchburg as it would cut our travel time in half, however, we wouldn’t go anywhere else.
Describe the costs associated with your care under Linnea Goodman at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
We only have insurance coverage for diagnostic testing, so all of our ultrasounds and treatments are out of pocket. I believe so far, it is reasonably priced compared to research of other clinics.
10
Doctor
Linnea Goodman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
10
NPS
9
Age 26 - 27
5 Fertility Medications
Anovulation
Male Factor
PCOS
Unexplained
Income $50K - $99K
1st of 4 Docs
15 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Each visit I had with him he [Dr. Christopher Williams] spoke to me like a human being. He made sure to address my concerns of how we were still not conceiving even when doing everything correctly and as he instructed. He made sure to answer every question myself or my husband had an took the time to really explain the processes to us.
I don’t think regarding my care, that there are any weaknesses. It’s pricey... we struggle with that aspect. They [Virginia Fertility & IVF] do a good job of explaining costs up front, which is helpful...I have zero complaints about the nursing staff. I feel like through this process they truly show the empathy I need. They are prompt in rooming me. They respond quickly to any calls I make or portal messages I send.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Each visit I had with him he spoke to me like a human being. He made sure to address my concerns of how we were still not conceiving even when doing everything correctly and as he instructed. He made sure to answer every question myself or my husband had an took the time to really explain the processes to us.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Take notes. This is such a vigorous process that I found myself needing to write down EVERYTHING.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
My first appointment was scheduled for 2pm. I drove over an hour and a half to the appt, to park in the parking lot, and receive a call telling me that I no-showed my 11am appt with their office with Dr. Smith.. I had a breakdown in the car and was sobbing because trying to have a baby means so much to me and my husband and going to this appt was a big deal... they tried telling me I missed my appt and would need to reschedule for two weeks from that date.... I called my husband who unfortunately had to work and couldn’t go with me to the appt and he called the office and explained how upset I was and that I had confirmed the time and date of this very important appt numerous times and we know that there’s no way I would no show this appt.... the office manager ended up calling me after they spoke to my husband and Dr. Williams had agreed to see me immediately. I walked into the office, still crying because of the prior chaos only to be greeted by Dr. Williams himself, he escorted me personally back to his office and apologized for the offices error and immediately we dove into my prior fertility diagnosis, medical history, and began my formal work up with him.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
We have done NUMEROUS medicated cycles. Most cycles we have to induce a period with progesterone since I have PCOS and don’t have regular cycles, then I do a ten day course of Letrozole 7.5mg, a trigger injection, and typically 2-4 ultrasounds to monitor everything.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I have zero complaints about the nursing staff. I feel like through this process they truly show the empathy I need. They are prompt in rooming me. They respond quickly to any calls I make or portal messages I send.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I don’t think regarding my care, that there are any weaknesses. It’s pricey... we struggle with that aspect. They do a good job of explaining costs up front, which is helpful when my husband and I need to sit down and discuss how to financially afford another cycle.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Typically each medicated cycle my husband and I are able to acquire money for, it runs us at least $500.. the doctors have been suggestion we consider IUI or IVF. But a single IUI cycle will run us about $1400, and we can’t afford that.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
NA
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2022, Successful
NPS
10
NPS
10
Age 33 - 37
1 IVF
PCOS
Recurrent Pregnancy Loss
Income $50K - $99K
Operations
2nd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
When we first started seeing Dr. Williams back in 2018 he took the time to thoroughly review my chart and sit down with my husband and I to explain why we were potentially having the issues conceiving. He explained every procedure and set along the way and we happy conceived our first child after only a couple of months of medication therapy.
The [Virginia Fertility & IVF] office rarely has staff turn over which I think speaks highly of the clinic and doctors that work in that office. It's so nice to walk in and be recognized at your appointments...he office does an outstanding job of explaining every process, every financial expectation, and every appointment. I have never once been surprised by my what my next steps would in the process, or how much a visit/procedure or medication was going to cost me.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
When we first started seeing Dr. Williams back in 2018 he took the time to thoroughly review my chart and sit down with my husband and I to explain why we were potentially having the issues conceiving. He explained every procedure and set along the way and we happy conceived our first child after only a couple of months of medication therapy. When we decided we wanted to expand our family last year 2021 we scheduled a follow up appointment with Dr. Williams to review what steps we needed to take this time around. He again sat down with us and explained our game plan. Unfortunately we have not been as successful this go around (currently completing our first round of IVF) but he has been very responses and compassionate the whole way through.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Nothing that I can think of, I think that Dr. Williams does such a great job with his care and communication with his patients, there is nothing unexpected with him.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams has been the most caring thoughtful physician through this hard time in our lives. We had previously seen a fertility specialist in our hometown for the issues we were experiencing with very negative results. There is a reason we will gladly travel 2 hours from home to see the doctors at Virginia Fertility and IVA rather than being seen closer to home.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
As previously mentioned in 2018 we did medication therapy with Letrozole for two months before we conceived our first child. He explained that coupled with metformin (which I was already taking at the recommendation of my OB/GYN) is a common first step treatment with PCOS and recurrent pregnancy loss. When we started seeing him last year 2021 we started the same treatment again, with the same mindset as before, however after 5 months of medication therapy we discussed the natural next steps of IUI. After 2 failed rounds of IUI he recommended we consider IVF so we began the injection therapy for the egg retrieval process which we completed on 3/27/2022. I'm currently in the down regulation phase of the IVF cycle currently taking birth control and waiting authorization status of the Lupron injections.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Kari and Tara for my IVF cycle otherwise I just talk to the clinic nurse)
The office rarely has staff turn over which I think speaks highly of the clinic and doctors that work in that office. It's so nice to walk in and be recognized at your appointments no matter the length of time in between being seen.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
None, I think the office does an outstanding job of explaining every process, every financial expectation, and every appointment. I have never once been surprised by my what my next steps would in the process, or how much a visit/procedure or medication was going to cost me.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Yes, we were provided our benefits coverage when we first started going back in 2018. Then we decided to expand our family last year 2021, they took the time to contact me prior to my appointment to review by benefits at length with me again. Then before we started IVF therapy we again contacted by the financial counselor in their office and she provided a breakdown of coverages and out of pocket expenses.
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 35
1 IVF
European
Income $100K - $199K
Sales Representative
3rd of 3 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Goodman was always super sweet and always made me feel very comfortable...Natural start for stimulation. No birth control priming. 350 gonal F 150 menepor. I was supposed to do a double trigger but due to being at risk for OHSS, I just triggered with Lupron. Results were 35 eggs retrieved, 33 mature, 31 fertilized, 15 blasts, 6 euploid, 4 mosaic, 5 aneuploid. I am 35. This was a stark contrast from my previous two retrieval’s at other clinics.
The clinic [Virginia Fertility & IVF] is brand new location and beautiful, the staff is responsive and friendly and I had results I didn’t even know where possible...They go off your body’s natural cycle instead of batching their cycles which I believe not only contributes to better results, it shows they are putting their patients before profits...She [nurse] was very responsive and always helped out along with way with my insurance and getting my meds ordered
How was your experience with Linnea Goodman at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
You can tell Dr Goodman is a rockstar doctor. After having procedures with two other doctors, it was incredible to see the difference in my results. My previous two other retrieval’s resulted in 12 and 13 eggs collected, Dr Goodman collected 35.
What's one piece of advice would you give a prospective patient of Linnea Goodman at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
If you live in Virginia, go see doctor Goodman. Don’t waste your time on doctors you’re not confident in. It would have saved me a lot of time and money.
During treatment, were you treated like a number or a human with Linnea Goodman at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
At VA Fertility you always get to see a Dr. you are never pushed to a PA to manage your care. They go off your body’s natural cycle instead of batching their cycles which I believe not only contributes to better results, it shows they are putting their patients before profits. Dr. Goodman was always super sweet and always made me feel very comfortable.
Describe the protocols Linnea Goodman used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Natural start for stimulation. No birth control priming. 350 gonal F 150 menepor. I was supposed to do a double trigger but due to being at risk for OHSS, I just triggered with Lupron. Results were 35 eggs retrieved, 33 mature, 31 fertilized, 15 blasts, 6 euploid, 4 mosaic, 5 aneuploid. I am 35. This was a stark contrast from my previous two retrieval’s at other clinics. 1st retrieval primed with Birth control, 250 gonal f 150 menepor. Results 12 eggs retrieved, 8 mature, 3 untested blasts which resulted in failed transfers. 2nd retrieval 13 eggs collected, 9 mature, 6 fertilized, 3 embryos all aneuploid. Transfer protocol was 2 months Lupron Depot due to stage 4 endometriosis, prednisone, antibiotics, PIO and suppositories, and estrace. Transfer is successful so far I am 9 weeks.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Tara)
She was very responsive and always helped out along with way with my insurance and getting my meds ordered
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I don’t have anything negative to say. The clinic is brand new location and beautiful, the staff is responsive and friendly and I had results I didn’t even know where possible. I have to give credit to what I can only imagine is a state of the art lab and lab staff after having such amazing results. I just graduated this week and I wish I could keep going here throughout my pregnancy. I had to drive 3 hours each way for appointments and every minute was worth it.
Describe the costs associated with your care under Linnea Goodman at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I did the shared risk program which I was surprised I qualified for after so many failed cycles. The shared risk program is 26K for up to 6 retrieval’s and unlimited transfers. For me it was worth it to pay extra for the insurance after so many disappointments. For one retrieval with unlimited transfers it is 11K
Describe Linnea Goodman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
ESET with euploid embryo
10
Doctor
Linnea Goodman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 38 - 39
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Don’t wait to go see him! I travel about two hours one way and I wish I had went to him first. He found and surgically treated my uterine septum almost instantaneously....within the first two months. My previous doctor never diagnosed my septum the entire treatment course ... He is very thorough in assessment and treatment. He makes sure that I am able to understand the plan of care and am comfortable. I have never felt rushed or like I’m a number. He answers my questions, no matter how many and makes sure we are in agreement
Dealing with a different practice makes me appreciate them [Repro MEd & Surg Center of VA] so much more. Once they have an assessment, they do not hesitate in moving forward with treatment, IF you are ready and agreeable. They are upfront with cost and seek your input of how to proceed ... Each one [nurse] “specializes” in an area. So the nurse that is present during diagnostics also draws all blood (she’s a great stick too).
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He is very thorough in assessment and treatment. He makes sure that I am able to understand the plan of care and am comfortable. I have never felt rushed or like I’m a number. He answers my questions, no matter how many and makes sure we are in agreement
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Don’t wait to go see him! I travel about two hours one way and I wish I had went to him first. He found and surgically treated my uterine septum almost instantaneously....within the first two months. My previous doctor never diagnosed my septum the entire treatment course
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I have never felt rushed during any appointment. He always makes sure all of my questions are answered and that we understand all the information. I wish I would have found him sooner!
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
During my initial consult, I had an ultrasound performed along with bloodwork. This happened is one appointment and in one location. I didn’t have to run around to accomplish all of these things. Before I left the first day, my next appointment was set up for an HSG. Afterwards, my MRI and surgery was scheduled all within two months. I love that there is weekend availability for transplantation and insemination!
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nurses have been so amazing! Each one “specializes” in an area. So the nurse that is present during diagnostics also draws all blood (she’s a great stick too).
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They are simply amazing! Dealing with a different practice makes me appreciate them so much more. Once they have an assessment, they do not hesitate in moving forward with treatment, IF you are ready and agreeable. They are upfront with cost and seek your input of how to proceed
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Copay and deductible after insurance
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 24 - 25
1 IVF
PCOS
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
3rd of 4 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She has a maturing personality and instantly made my husband and I feel comforted that she was doing our procedure. ... Dr. Smith performed the ultrasound and showed me that I had fluid in my uterus. ... She allowed me time to cry and came back in the room to follow up. She called me a few days after and again the next week after reviewing my entire chart with the entire staff to ensure I had the best course of action for our next cycle.
Regardless of you who see at RMSCVA, bring questions and take notes. ... Every time I asked if we could transfer more than one embryo, the answer was always “you can but we always suggest just one at a time.” I’m 24. I get it. I have a lot of time to continue treatments. But we’ve been trying for 4 years and I’ve had a cycle canceled for unknown fluid in my uterus. Dr. Smith mentioned that it’s rare for this to happen and if it continues to happen, they can’t do anything about it. So, we may end up going against staffs wishes and requesting two embryos. You have to fill out a form that you understand you’re allowing two chances at life.
How was your experience with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
My egg retrieval was about two months ago. My embryo transfer was scheduled to happen last week so two weeks ago we went into the office for an ultrasound. Dr. Smith performed the ultrasound and showed me that I had fluid in my uterus. She calmly explained why it was bad for a pregnancy and that the implantation wouldn’t be successful. She allowed me time to cry and came back in the room to follow up. She called me a few days after and again the next week after reviewing my entire chart with the entire staff to ensure I had the best course of action for our next cycle.
What's one piece of advice would you give a prospective patient of Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Regardless of you who see at RMSCVA, bring questions and take notes. Infertility is extremely detailed and the course of action is unique to every patient.
During treatment, were you treated like a number or a human with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Smith has a warm and friendly approach during every interaction. I had only met her briefly before the day of my egg retrieval. The morning of egg retrieval she came into my pre-op room, answered all of our questions, validated that they were all good questions (because we felt like we were over asking), and she made me feel at ease with the process. She has a maturing personality and instantly made my husband and I feel comforted that she was doing our procedure.
Describe the protocols Laura Smith used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
My first FET cycle was the basic protocol from my understanding. I did Lupron injections for weeks, took estradiol, and intended to take progesterone but my cycle was canceled. My next cycle will be a natural cycle meaning I will ovulate on my own and visit the office every other day.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Britt)
Britt was amazing. She’s a spunky, outspoken, organized, and communicates regularly.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Personally, the downside for this clinic is that it’s 3 hours away. I was going to their sub office but it closed mid treatment. I can’t do blood work or ultrasounds anywhere closer to home so I’m forced to travel frequently.
Describe the costs associated with your care under Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
My cycle was $10,500 plus medication. I was quoted about $5k for medication but we’ve spent about $8k on meds so far.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Every time I asked if we could transfer more than one embryo, the answer was always “you can but we always suggest just one at a time.” I’m 24. I get it. I have a lot of time to continue treatments. But we’ve been trying for 4 years and I’ve had a cycle canceled for unknown fluid in my uterus. Dr. Smith mentioned that it’s rare for this to happen and if it continues to happen, they can’t do anything about it. So, we may end up going against staffs wishes and requesting two embryos. You have to fill out a form that you understand you’re allowing two chances at life.
10
Doctor
Laura Smith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
7
NPS
8
Age 33
3 IUI
Anovulation
PCOS
Unexplained
Income $0 - $49K
1st of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Bateman would let me speak as long as I needed in order for me to feel as if I got my point across. We were not pushed to do things we were not comfortable with. He always had a smile on his face. He would explain everything we were going to do and if I had any questions, even if he already explained it, he would explain it again to me...First cycle with Bateman was 7.5mg letrozole with an IUI. We had an ultrasound to make sure follicles were growing then once a positive ovulation test occurred we called to schedule the IUI. Second cycle was the same but no ultrasound since he already knew I responded well enough to the meds
Each time we came in [to Virginia Fertility & IVF] the front desk automatically knew who we were (only after one visit) and checked us in each time. When it came to taking blood they were extra compassionate and took their time with me. I’m a big baby that needs to lay down and talked to while taking the blood. They all worked with me and even distracted me while drawing blood. Made me feel super comfortable and as if we were always friends.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman would let me speak as long as I needed in order for me to feel as if I got my point across. We were not pushed to do things we were not comfortable with. He always had a smile on his face. He would explain everything we were going to do and if I had any questions, even if he already explained it, he would explain it again to me. I never felt as if I was being pushed out of his office. Definitely made me feel comfortable with our next step.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
As with every doctor, make sure you have some knowledge of what you would like to do. If not, always ask questions. This is your body and speak up for yourself.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Even though the office is busy and they see tons of patients daily, every time my husband and I went in, they already knew who we were and signed us in. Every time we went it was all smiles and laughter.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
First cycle with Bateman was 7.5mg letrozole with an IUI. We had an ultrasound to make sure follicles were growing then once a positive ovulation test occurred we called to schedule the IUI. Second cycle was the same but no ultrasound since he already knew I responded well enough to the meds. I thought I had a positive pregnancy test, super faint, so we went in for blood work. It came back negative and my cycle started. Bateman said it was still possible to get a faint positive so he wanted to switch up the protocol. We did 5mg letrozole with one gonal f injection on cd 9 then ultrasound and trigger shot when positive ovulation test occurred. No pregnancy occurred. After that we wanted to take a financial and emotional break.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Each time we came in the front desk automatically knew who we were (only after one visit) and checked us in each time. When it came to taking blood they were extra compassionate and took their time with me. I’m a big baby that needs to lay down and talked to while taking the blood. They all worked with me and even distracted me while drawing blood. Made me feel super comfortable and as if we were always friends.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
It’s a great clinic to go to. Friendly nurses and staff. Doctors are great. Even the doctors that did IUIs on weekends when Dr. Bateman was not there. I did not have any bad experience with the clinic besides not getting pregnant. I’m sure there is other reasons why, but we took a break.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Consultation was around 500. First appointment was about 95. Then the IUI was around 445. Medication was about 5 dollars for letrozole (went through insurance) the injections came to a total of about 330.
7
Doctor
Bruce Bateman (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
8
Age 34 - 35
4 IUI
1 IVF
PCOS
Income $50K - $99K
Marketer or PR
1st of 3 Docs
Neutral
Neutral
Success w/ Doc Too early to know
We started with IUI [with Dr. Bruce Bateman] and had four failed attempts. The suspected cause was my PCOS and my partners sperm motility. We moved on to start the IVF process middle of this year and currently preparing to transfer one normal PGS tested embryo...strongly suggested single embryo transfer due to the additional risk of a multiple pregnancy...I wish he were more forthcoming with information. I don't always know what questions to ask and would rather be overwhelmed with information than not having enough. Sometimes I think my doctor holds back information or details because he is being compassionate. Even though this is an emotional roller coaster of a process, I would prefer for my doctor to be open and divulge as much as possible.
I believe my clinic [Reproductive Medicine and Surgery Center] knows what they are doing. They could be more detailed and overcommunicate so that patients are more aware of their treatment details. I have seen other women who seem to get a lot more information in writing, whether it's their next steps, a calendar, etc. This would be beneficial and take some of the unneeded stress off of the patient. I would suggest for new patients to be open and ask as many questions as possible.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I really like Dr Bateman although, I wish he were more forthcoming with information. I don't always know what questions to ask and would rather be overwhelmed with information than not having enough. Sometimes I think my doctor holds back information or details because he is being compassionate. Even though this is an emotional roller coaster of a process, I would prefer for my doctor to be open and divulge as much as possible.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Do your research and ask all the questions you possibly can.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I am in between on this one. I like my doctor's and nursing staff in the clinic but often times I feel like they are so busy they are just trying to get me in and out so they can move on to the next patient.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
We started with IUI and had four failed attempts. The suspected cause was my PCOS and my partners sperm motility. We moved on to start the IVF process middle of this year and currently preparing to transfer one normal PGS tested embryo. We are hoping transfer will be scheduled for early November!
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nursing staff seems overwhelmed with patients, from my assessment. My interactions with them are mainly the result of my feeling like a number. From blood draws to taking me back to the exam room, I feel like they are rushed to get me in and out.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I believe my clinic knows what they are doing. They could be more detailed and overcommunicate so that patients are more aware of their treatment details. I have seen other women who seem to get a lot more information in writing, whether it's their next steps, a calendar, etc. This would be beneficial and take some of the unneeded stress off of the patient. I would suggest for new patients to be open and ask as many questions as possible.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
My insurance doesn't cover infertility treatment so everything is an out of pocket expense for us. Each IUI attempt cost around $400 (4 attempts totalled approximately $1,600). We are doing a special "success or refund program" through our clinic. Cost of the program is $26,400, medications so far have been $3,100, pgs testing $3,950, anesthesia $450, and egg storage is $155 quarterly.
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
My doctor strongly suggested single embryo transfer due to the additional risk of a multiple pregnancy. At first I was really hoping to get pregnant with twins but after talking with my doctor and doing research, I would prefer to have a strong healthy pregnancy with one instead of adding any additional complications.
8
Doctor
Bruce Bateman (retired)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 25 - 26
2 IUI
Endometriosis
PCOS
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Christopher Williams has a] Great bedside manner. He always makes sure that you understand the treatment that he recommends and that you feel comfortable with his recommendations. Very respectful. You can tell that he obviously cares about you as a person and wants a positive outcome on for every cycle and does everything that he can to keep you positive. Always lets you know that he is there if you have any questions or concerns at any time. I highly recommend Dr. Williams!
Luckily I haven’t found any weaknesses about the office [Reproductive Medicine and Surgery Center of Virginia]...The front desk is always polite and good about getting your appointment scheduled promptly if needed. Very clean office. Wait times are not bad at all. Nurses are good about returning your call if you leave a message with a question or concern. Doctors focus on you 100% when you are in the office...Everyone is very helpful and nice. Great bedside manner and there for you with anything that they can help you with! They are there for you as the patient and spouse!
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
From the first visit with Dr. Williams I always have felt comfortable. He makes sure to address all questions and concerns and explain them to make sure that my Husband and I understood. Every time we are there for a visit he focused 100% on us when we were in the office. He’s very caring and cares deeply about his patients and wants what’s best. Even when treatments don’t go as planned he’s there and ready to go forward with the next necessary steps. He does a great job at keeping you positive even when it feels like everything is falling through and makes sure you have the right recourses because he knows it’s not any easy process. Even though we cannot see him every visit he’s always there if I call with any questions or concerns. I would 100% without a doubt recommended him to anyone that is going through infertility. I’m so thankful to have Dr. Williams.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Trust him. Don’t be afraid to ask any questions or address any concerns. Let him know exactly what/how you are feeling. Be honest and up front with him and he will do whatever he can to help.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Great bedside manner. He always makes sure that you understand the treatment that he recommends and that you feel comfortable with his recommendations. Very respectful. You can tell that he obviously cares about you as a person and wants a positive outcome on for every cycle and does everything that he can to keep you positive. Always lets you know that he is there if you have any questions or concerns at any time. I highly recommend Dr. Williams!
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Our very first visit in the beginning of 2018 I went it knowing something just wasn’t right. My husband and I wanted to start a family soon, but I wanted to get my cycles “back to normal “ before we started trying. Initially we were trying to get my pain under control and regulate my cycles and try and figure out the cause of my irregular cycles and terrible pain. Did lots of bloodwork and had lost of questions. After blood work and diagnosis of PCOS we discussed treatment options. My husband and I then decided that since this was my bodies “normal” we would go ahead and try starting a family. We got put on Clomid (50 mg, I think) and tried timer intercourse with ovulation tests and monitoring ultrasounds. After many failed attempts, Dr. Williams discussed getting a Laparoscopy to remove Endometriosis (that by my symptoms he was pretty confident I had). So we went forward with the procedure February 2019. After the procedure and removing the endometriosis, we decided to try with Letrozole (because the Clomid gave me really bad headaches) and ovulation test again. We were All hoping that since we remove the endometriosis it would give me better chances. After months of that not working either, doctors recommended to start IUI’s. I then got out on injections (Gonal F and trigger shot) with the IUI to hopefully allow me to produce more eggs and give us better chances. Unfortunately they failed as well, so now after discussion and prayer we are on to IVF.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Everyone is very helpful and nice. Great bedside manner and there for you with anything that they can help you with! They are there for you as the patient and spouse!
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Luckily I haven’t found any weaknesses about the office. The front desk is always polite and good about getting your appointment scheduled promptly if needed. Very clean office. Wait times are not bad at all. Nurses are good about returning your call if you leave a message with a question or concern. Doctors focus on you 100% when you are in the office.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Co-Pay with my insurance prior to IUI $50. I may have gotten billed after appointing for what insurance did not cover, but nothing crazy. Meds from pharmacy before IUI NO more than $20 IUI treatment around $470 IUI injections around $400 from a discounted pharmacy, the nurses orders the meds Currently working with IVF now about $16,000 all together.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
We are currently starting the IVF process.
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
8
Age 31
4 Fertility Medications
Anovulation
PCOS
Income $50K - $99K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Williams is kind and informative. He is blunt, but in a compassionate way. He also makes you feel comfortable and wants you to ask questions. He's explained more to me than other doctors have. He explained risks that i might have due to being a cancer survivor, kindly explained each course of treatment, and was quick to share lab information....I informed him on my first visit that i was a cancer survivor and also chlomid resistant. He actually listened to me. He started with a check of my ovaries to make sure i had eggs and that there was no damage to my ovaries.
The clinic [RMSC] is clean, the front desk staff are friendly and helpful. One of the best things to me is that they have a lab for SA and procedure rooms all on the same floor, which is convenient. They also have an online portal where you can do the majority of first day paperwork digitally instead of having to do it all during your first appointment... The nursing staff are all kind, compassionate, and informative. They don't treat you like they're in a hurry, they take their time with you.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams is kind and informative. He is blunt, but in a compassionate way. He also makes you feel comfortable and wants you to ask questions. He's explained more to me than other doctors have. He explained risks that i might have due to being a cancer survivor, kindly explained each course of treatment, and was quick to share lab information.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Do not be afraid to ask all of your questions. He is very knowledgeable and wants you to be informed.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He takes the time to explain things in detail. I never feel nervous about asking questions.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
I informed him on my first visit that i was a cancer survivor and also chlomid resistant. He actually listened to me. He started with a check of my ovaries to make sure i had eggs and that there was no damage to my ovaries. Something no other doctor has done in my 25 years of remission. He started me on 7.5 mg of letrozole on days 5-9 to start. The next cycle it was 7.5 again, plus trigger shot. The next cycle was 7.5 again, but I ovulated before the trigger shot. That cycle failed as well. On my current cycle he stated he is getting more aggressive. I will now do 7.5 on letrozole days 3-12, 5 mg of prednisone, and trigger shot.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nursing staff are all kind, compassionate, and informative. They don't treat you like they're in a hurry, they take their time with you. They also want to make sure you fully understand the course of treatment. They're also supportive when you come back in after another failed cycle. The downside is that sometimes they're is a bit of a wait for a call back for various results or answers to questions, but that is understandable.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The clinic is clean, the front desk staff are friendly and helpful. One of the best things to me is that they have a lab for SA and procedure rooms all on the same floor, which is convenient. They also have an online portal where you can do the majority of first day paperwork digitally instead of having to do it all during your first appointment .
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I have no fertility coverage through my insurance. For an ultrasound and bloodwork it is around $300 every time i go. Plus the cost of meds. On my income, that is pretty difficult to handle since I go sometimes twice a month for these things.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Provided conflicting information
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
One cycle i got a positive opk at home, but during an ultrasound a few days later, they told me i didn't ovulate and that it was a failed cycle. I believe this assumption was made because i ovulated late during my last cycle and then early this cycle. I believed i did ovulate and they did bloodwork. I got the results the next day confirming that i did ovulate.
9
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 31
2 IUI
Male Factor
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Smith is honest, caring, and efficient! She has always been honest with us and willing to answer all questions. Dr. Smith has stayed with us longer than expected to answer more questions as well as discuss future options....We have done 2 rounds of IUI due to my husband's low motility. During this time we have taking Letrozole each round to increase ovulation on my end to potentially increase our chances of a successful pregnancy.... Dr. Laura Smith was honest about our chances of pregnancy.
The clinic [Reproductive Medicine and Surgery Center of VA] has a welcoming atmosphere. The building was easy to find and navigate. The clinic is in Charlottesville, but thankfully not in the heart of town making traffic less daunting. There is ample parking for everyone visiting the building....The nursing staff has always been helpful and insightful. The staff has always provided quick and timely answers to all of our questions....The staff has always been transparent about cost.
How was your experience with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Smith is honest, caring, and efficient! She has always been honest with us and willing to answer all questions. Dr. Smith has stayed with us longer than expected to answer more questions as well as discuss future options.
What's one piece of advice would you give a prospective patient of Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Take notes! So many topics are covered during appointments and information can be forgotten. Dr. Smith is very informative and knowledgeable.
During treatment, were you treated like a number or a human with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Laura Smith was honest about our chances of pregnancy. Dr. Smith was caring and sympathetic to our journey. She had continued to be open to answering all questions we have as well as being transparent in her answers. We are so thankful that Dr. Smith has been so helpful. She even made sure we were referred for appropriate care with other necessary providers to find answers to our fertility questions. We may not have gotten pregnant yet, but we plan to continue to see Dr. Smith for the remainder of our journey.
Describe the protocols Laura Smith used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
We have done 2 rounds of IUI due to my husband's low motility. During this time we have taking Letrozole each round to increase ovulation on my end to potentially increase our chances of a successful pregnancy.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nursing staff has always been helpful and insightful. The staff has always provided quick and timely answers to all of our questions.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The clinic has a welcoming atmosphere. The building was easy to find and navigate. The clinic is in Charlottesville, but thankfully not in the heart of town making traffic less daunting. There is ample parking for everyone visiting the building.
Describe the costs associated with your care under Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
As of today, our cost has been 730 per IUI cycle. That cost includes the IUI as well as the follow up appointments for ultrasounds. Our insurance will not cover any procedures until our deductible has been met. The staff has always been transparent about cost.
10
Doctor
Laura Smith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
Anovulation
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Williams always comes in the appointment and the very first thing I notice from him is how truly compassionate and sincere he is about the failures of the treatment so far. It's amazing how he doesn't even go into the "dr" mode immediately it's the mode of human to Human I care about how you are feeling. He's always been extremely up front of very educational on the treatment plan each time!... I walked out of the first appointment with a lot of hope and for the first time since having my second miscarriage I didn't feel as sad anymore.
The staff [RMSC] is so friendly! Appointments are always on time, I believe we've waited one appointment out of all of them, for more than 15 mins for the dr but it was a weekend also. Speaking of weekends, when we heard they do things weekends and after hours based on your treatment it seriously made us feel like wow they really will do anything to accommodate you.... I don't think I've ever waited more than an hour or two to hear back if I've left a message on their answering services. The are exceptional at keeping the communication open!
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Coming to the clinic for the very first time after suffering two miscarriages my husband and i were already in a defeated mode if you will. But very soon after seeing Dr. Williams the first time i remember just sitting in his office and going over what felt like every little detail, and as sad and upsetting it was it also felt very needed for what was going to be our best treatment plan. I can't explain it but i felt more upset and frustrated before coming to the clinic. I walked out of the first appointment with a lot of hope and for the first time since having my second miscarriage I didn't feel as sad anymore.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Listen to their plans. It seems like a lot of stuff that you have to do to even begin, but it's all worth it to figure out what you need from them!
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr Williams always comes in the appointment and the very first thing I notice from him is how truly compassionate and sincere he is about the failures of the treatment so far. It's amazing how he doesn't even go into the "dr" mode immediately it's the mode of human to Human I care about how you are feeling. He's always been extremely up front of very educational on the treatment plan each time!
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Once all the pre- testings were over. We started out with oral medications to stimulate ovulation. The reasoning behind this was before we started the clinic I was not having a cycle on my own which means i wasn't ovulating. So it only made sense to start with letrezole. We had tried clomid at our previous obgyn and it didn't work. So we tried the letrezole and realized from an ultrasound it wasn't enough. So the next plan was to continue the oral mediation and then add a trigger injection and do IUI. We've did that three times now with no success yet. But from blood work done we do know the medication is working. So we are trying iui one more time.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Having to take all the medication and injections it's a lot of questions sometimes. I don't think I've ever waited more than an hour or two to hear back if I've left a message on their answering services. The are exceptional at keeping the communication open! They are all great! Feel like we've know them all for years and it's only been 9 months since we started.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The staff is so friendly! Appointments are always on time, I believe we've waited one appointment out of all of them, for more than 15 mins for the dr but it was a weekend also. Speaking of weekends, when we heard they do things weekends and after hours based on your treatment it seriously made us feel like wow they really will do anything to accommodate you. Be prepared to spend money. Our insurance doesn't cover the treatments so it's been very expensive but the staff and doctors have made it very easy to not focus on that part.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Oral medication-10 Trigger injection-200 Ultrasounds-100 IUI-600
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
N/A
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Adaptability
3 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 25 - 26
12 Fertility Medications
PCOS
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We have tried several different types of protocols along our infertility journey. Dr. Williams diagnosed me with PCOS & Hashimotos disease. I was given Metformin and Synthroid for these issues, which have both helped. I have taken Progesterone MANY times to reset my crazy cycles. No stranger to Clomid either. Most recently we have done a trigger shot with timed intercourse... deeply cares for each of his patients and provides individualized treatment.
The nurses at RMSCVA are top notch. They have been with my husband and I through the best times; finding out I was pregnant. To the worst; finding out I was going to have a miscarriage. They are so sweet and so kind...RMSCVA is a small clinic in Charlottesville. I imagine they serve many many patients however. I don’t have anything negative to stay about the clinic. It is so well run & so patient centered. The receptionist are sweet & always greet me with a smile.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I have been seeing Dr. Williams at Reproductive Medicine and surgery for 9+ months. He has preformed all of my procedures related to infertility; including HSG, many many many MANY ultrasounds and a D & C when I had my miscarriage last year. There isn’t a better reproductive endocrinologist. When I was diagnosed with a blighted ovum in December; he delicately explained what was happening to my husband and I. He even revealed that he & his wife had gone through the same thing twice. He was sincere and respectful to my choice of having a D & C, where other doctors would have pushed me to take medicine or let it happen naturally. He is cheerful each time I see him, and always makes sure I understand everything about the current treatment plan. Infertility SUCKS! But we are so glad to have Dr. Williams on board with us.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Trust him! He knows what he is doing.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams deeply cares for each of his patients and provides individualized treatment.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
We have tried several different types of protocols along our infertility journey. Dr. Williams diagnosed me with PCOS & Hashimotos disease. I was given Metformin and Synthroid for these issues, which have both helped. I have taken Progesterone MANY times to reset my crazy cycles. No stranger to Clomid either. Most recently we have done a trigger shot with timed intercourse.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Oh where to begin. The nurses at RMSCVA are top notch. They have been with my husband and I through the best times; finding out I was pregnant. To the worst; finding out I was going to have a miscarriage. They are so sweet and so kind.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
RMSCVA is a small clinic in Charlottesville. I imagine they serve many many patients however. I don’t have anything negative to stay about the clinic. It is so well run & so patient centered. The receptionist are sweet & always greet me with a smile.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Oh boy. The ugly side of infertility. My husband and I have a high deductible insurance plan. Therefore, hardly any of my treatments or medications were covered. The cost now for ultrasounds, medications, monthly visits and D & C procedure is about $4,000 currently.
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 37 - 38
1 IUI
Uterine Fibroids
European
Income $50K - $99K
Teacher
1st of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Each time we were unsuccessful, she [Dr. Smith] encouraged us to keep trying and change what we were doing somewhat. Unfortunately, none of these procedures resulted in pregnancy...has wonderful bedside manner and always generated conversation during appointments. She also took time to answer any questions I had...She stopped very frequently to ask if I had questions and to reassure me. I have seen her several times in the duration of my treatments and she has always treated me very well, shown great patience and knowledge of my particular situation. She seems to determine our next steps by carefully analyzing where we have already been and what could be deterring us.
I believe RMSCVA's strengths are an excellent staff (doctors, nurses, and clerical). Everyone seems to be on the same team and works well together. They are all kind and treat patients with respect and care, especially given the emotional state most patients are in. To date, I have only had positive experiences in this clinic and do not believe that they have any weaknesses...They [nurses] are caring and go out of their way to answer your questions thoroughly, despite their busy days. I have made many phone calls to ask questions and have received prompt return calls and have never been made to feel badly for calling. They are always willing to listen and reassure you.
How was your experience with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Smith did my initial consultation and I felt she was very thorough in everything she talked to me about. She stopped very frequently to ask if I had questions and to reassure me. I have seen her several times in the duration of my treatments and she has always treated me very well, shown great patience and knowledge of my particular situation. She seems to determine our next steps by carefully analyzing where we have already been and what could be deterring us.
What's one piece of advice would you give a prospective patient of Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
You will find a trustworthy and knowledgeable doctor and you will feel cared for and respected under her care.
During treatment, were you treated like a number or a human with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Smith has wonderful bedside manner and always generated conversation during appointments. She also took time to answer any questions I had.
Describe the protocols Laura Smith used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Dr. Smith tried to utilize my summer off last year (I'm a teacher) to run through all of the initial fertility testing. She also prescribed me clomid both with and without IUIs early last fall. We also did a prescription of Letrazole with Follistim injections and an IUI last November. The rationale behind these procedures was a progressive approach to getting pregnant through the least aggressive means. Each time we were unsuccessful, she encouraged us to keep trying and change what we were doing somewhat. Unfortunately, none of these procedures resulted in pregnancy.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nurses at RMSCVA are absolutely wonderful. They are caring and go out of their way to answer your questions thoroughly, despite their busy days. I have made many phone calls to ask questions and have received prompt return calls and have never been made to feel badly for calling. They are always willing to listen and reassure you.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I believe RMSCVA's strengths are an excellent staff (doctors, nurses, and clerical). Everyone seems to be on the same team and works well together. They are all kind and treat patients with respect and care, especially given the emotional state most patients are in. To date, I have only had positive experiences in this clinic and do not believe that they have any weaknesses.
Describe the costs associated with your care under Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
At first, my treatments were not at all covered by insurance, so once I started doing IUIs and injectible medications, the cost went up drastically. Visits and ultrasounds were somewhere between $100-200. I believe an IUI is around $400. Medications are anywhere from $500-2500.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Based on information I have been given alone (I have not yet gone through this), I believe that Dr. Smith and all of the other doctors at her clinic use single embryo transfer approach in hopes of reducing the health risks to mother and baby.
9
Doctor
Laura Smith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 25 - 26
1 IUI
Income $50K - $99K
Business Executive
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
When we sat in his office to cover what the IVF process is going to look like he was patient. We didn’t feel like we were being rushed in and out of his office. He took the time to help us understand the questions we asked and we appreciated his blunt yet explainable manner.... My husband and I are still considering doing multiple and did bring this up with Dr Williams. He explained his preference with doing a single transfer and why he prefers single from the risk of doing two.
Everyone in the office [Reproductive Med and Surg Ctr of VA] is wonderful. From the front desk to billing to nurses to IVF nurses.... Their on call is very responsive. Their waiting room is very relaxing. I was in to my appointments on time 98% of the time. Their packets for IVF are detailed in explaining pricing and packages. We travel over an hour to get to this office and for anyone looking for the right clinic, this really was a great fit for us.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I explained this mostly in the previous question however we really did appreciate having him as a doctor. He explained everything to us every step of the way and again did not get frustrated but he understood when we had questions and helped us understand. I honestly don’t feel that we’ve had any negative experiences with him.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He’s very knowledgeable and detailed when helping you understand your fertility process.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
When we sat in his office to cover what the IVF process is going to look like he was patient. We didn’t feel like we were being rushed in and out of his office. He took the time to help us understand the questions we asked and we appreciated his blunt yet explainable manner.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
We originally had another doctor at clinic but have had Dr Williams the last several times. We are on our first IVF process so I don’t have too much feedback here since we’ve just begun.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Stephanie)
Everyone in the office is wonderful. From the front desk to billing to nurses to IVF nurses. Stephanie has such an uplifting personality and great bedside manner.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Their on call is very responsive. Their waiting room is very relaxing. I was in to my appointments on time 98% of the time. Their packets for IVF are detailed in explaining pricing and packages. We travel over an hour to get to this office and for anyone looking for the right clinic, this really was a great fit for us. We did go to another clinic in northern VA prior to coming here but felt as if we were a number and the distance was also a factor so we chose Charlottesville and have not regretted it.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
So far we’ve seen the cost to be comparable to others in Virginia. Virginia does not carry IVF health insurance so we will be paying the full bill. Charlottesville has given us their lending company that they have researched and we will be using.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
My husband and I are still considering doing multiple and did bring this up with Dr Williams. He explained his preference with doing a single transfer and why he prefers single from the risk of doing two. While we understand his explanation of risk, all of those things are possibilities when someone gets naturally pregnant with twins. Dr Williams is of course leaving the decision up to us and was still very positive with us.
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2019, Unknown Success
NPS
8
NPS
8
Age 33 - 35
1 IUI
Endometriosis
Male Factor
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Williams was straight forward with information and process and open to hearing my concerns and getting answers for my pain and infertility...Working with him over the past few years has been great, glad I was referred by my OBGYN. Once meeting with him the concerns I had were addressed and sought to get answers...we discussed laporoscopy to find out the cause of the pain which revealed stage 1 endometriosis. From here we developed a plan to start round of clomid on days 5-9 now that the endometriosis had been cleared. I went through 5 cycles of clomid and husband in medication to improve his sperm and still no pregnancy. Then in July 2019 we did our first IUI with another medicated cycle again resulting in no pregnancy. Due to mounting frustration with infertility and paying off bills accumulated from these visits as it's not covered my our insurance we decided to take a break. Hoping to resume things in November.
The clinic [Reproductive Medicine and Surgery Center of Virginia] is usually good about accommodating our work schedule as we live an hour and a half away from this clinic. They are professional and help in any way they can. The billing department is very resourceful and often made attempts to stay on our insurance to cover things if possible...The nursing staff here are excellent. Their care for patients is great and they engage you in the process and comfort. Clinic Errors
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Working with him over the past few years has been great, glad I was referred by my OBGYN. Once meeting with him the concerns I had were addressed and sought to get answers. Currently we are taking a break from treatment but looking forward to coming back and working on a plan with Dr. Williams specifically. In past visits and procedures we worked with other doctors whose manner has been different from Dr. Williams.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Go into any situation regarding infertility with an open mind and your questions. Don't shy away from wanting to know and express your concerns and needs. Dr. Williams is excellent in hearing your concerns and working with you to address them.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams was straight forward with information and process and open to hearing my concerns and getting answers for my pain and infertility.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
I was initially referred to Dr. Williams in 2017 after repeated visits with my OBGYN with concerns of pains, not getting pregnant, having cysts, and lastly performing an SIS and later HSG which showed a blockage on my left fallopian tube. At this point I was referred to Dr. Williams. Dr. Williams then meet with me for a consult and did his own blood work, HSG, pelvic exam and listened to my concern for continuous pelvic pain. He also ran a sperm sample on my husband and later referred him to a specialist, urologist Dr. Smith. From here we discussed laporoscopy to find out the cause of the pain which revealed stage 1 endometriosis. From here we developed a plan to start round of clomid on days 5-9 now that the endometriosis had been cleared. I went through 5 cycles of clomid and husband in medication to improve his sperm and still no pregnancy. Then in July 2019 we did our first IUI with another medicated cycle again resulting in no pregnancy. Due to mounting frustration with infertility and paying off bills accumulated from these visits as it's not covered my our insurance we decided to take a break. Hoping to resume things in November.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nursing staff here are excellent. Their care for patients is great and they engage you in the process and comfort.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The clinic is usually good about accommodating our work schedule as we live an hour and a half away from this clinic. They are professional and help in any way they can. The billing department is very resourceful and often made attempts to stay on our insurance to cover things if possible
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The cost was usually the most concerning for us as our insurance considered this clinic out of the network as well as our insurance plan does not cover infertility treatment.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Lost appointments
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
There was one incident in which I scheduled an appointment over the phone weeks ahead, had to schedule to be off work. In the day off the appointment we drive down and check in but they say we are not in the schedule. I noted to them to conversation and with whom I made the appointment. However, they were quick to resolve it and we were able to still be seen that day just not at our time but an hour later.
8
Doctor
Christopher Williams
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
3 Fertility Medications
Anovulation
Male Factor
PCOS
European
Income $50K - $99K
Business Executive
2nd of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He was very well educated and talked to us on a level we could understand. Dr. Williams didn’t rush through the appointment, but rather took time to even discuss other factors of our lifestyles that might help us to work on.... I had an ultrasound during the initial visit to check me so he could have a better understanding of my needs. He also had my husband do a semen analysis to check to see if he was also a factor in our inability to conceive after my previous provider had done numerous IUI’s on us.
Great practice [Reproductive Medicine and Surgery Ctr of VA], only downfall is our insurance doesn’t provide treatment coverage so we are required to pay up front in full at each visit. However I understand this is not their fault but I wish they offered financing options or payment plans.... [Nursing staff was] Very kind and considerate of the fact that we had traveled a distance to come to the appointment. They were great with our blood draws as well....About $300 for initial visit.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He was very well educated and talked to us on a level we could understand. Dr. Williams didn’t rush through the appointment, but rather took time to even discuss other factors of our lifestyles that might help us to work on.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Definitely choose this doctor, even though we haven’t successfully conceived yet, I fully trust he is doing the best to help us through this process.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He was very kind, and professional. I had never seen a doctor while on my monthly cycle and was very nervous, but they treated me better than any provider I have seen.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
I had an ultrasound during the initial visit to check me so he could have a better understanding of my needs. He also had my husband do a semen analysis to check to see if he was also a factor in our inability to conceive after my previous provider had done numerous IUI’s on us. Come to find out Dr. Williams discovered my husband not only had low sperm count but also low testosterone. They were able to refer him to see a urologist who is now treating my husband in hopes to raise those numbers, before we proceed to another IUI attempt.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Very kind and considerate of the fact that we had traveled a distance to come to the appointment. They were great with our blood draws as well.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Great practice, only downfall is our insurance doesn’t provide treatment coverage so we are required to pay up front in full at each visit. However I understand this is not their fault but I wish they offered financing options or payment plans.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
About $300 for initial visit.
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2019, Unknown Success
NPS
9
NPS
9
Age 31 - 33
1 IVF
PCOS
European
Income $100K - $199K
Teacher
1st of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Laura Smith] is always willing to answer any questions that I ask, and she always knows how to answer my questions. My experience with Dr. Smith has been positive, other than the fact that I’m not pregnant yet!...if you want someone that is dynamic and thourough, Dr. Smith does fit this profile...prescribed me various medications and and three cycles of IUI. This was not successful, but I think that this is standard protocol to follow prior to IVF. Next, Dr. Smith recommended IVF with PGS, and so that is what we are doing.
The nurses [at Reproductive Medicine and Surgery Center of Virginia] are very dynamic and they get back to me quickly. They have done a good job answering all of my questions ( I have had a lot of them! ) And they are very knowledgeable. I have also been very accommodating to my requests...The facilities are always clean and well decorated. I know a lot of people who have gotten pregnant at this facility so I know that they have a good success rate. My only complaint is that they seem extremely busy all the time and sometimes crowded. I think that many people commute 1 to 2 hours to get to this facility as there are not many others in central Virginia. I would actually really like to recommend that they expand to the Lynchburg area.
How was your experience with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Smith has been very straight forward with me and has explained all of the procedures to me although she does sometimes talk a little bit fast and can be a bit hard to follow. She seems very knowledgeable and medically minded. I do feel that she is very focused on results and that is exactly what I need from a doctor, especially in this field. As I stated before, I would not say that she has a relaxed bedside manner which for my husband is not a good thing, but I prefer this personality type in this particular setting. She is always willing to answer any questions that I ask, and she always knows how to answer my questions. My experience with Dr. Smith has been positive, other than the fact that I’m not pregnant yet!
What's one piece of advice would you give a prospective patient of Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I would say that if you want someone who is relaxed and easy-going, someone who makes you feel calm, Dr. Bateman is the doctor that you want. However if you want someone that is dynamic and thourough, Dr. Smith does fit this profile. I would recommend her.
During treatment, were you treated like a number or a human with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Smith is very straight forward and very medically-minded. She does not have a relaxed bedside manner like Dr. Bateman. However, I prefer that as I don’t want my doctor to be too relaxed. I like that she seems very focused on results and I trust her knowledge.
Describe the protocols Laura Smith used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Dr. Smith prescribed me various medications and and three cycles of IUI. This was not successful, but I think that this is standard protocol to follow prior to IVF. Next, Dr. Smith recommended IVF with PGS, and so that is what we are doing.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nurses are very dynamic and they get back to me quickly. They have done a good job answering all of my questions ( I have had a lot of them! ) And they are very knowledgeable. I have also been very accommodating to my requests. For example, one time I asked if I could film the directions that one of the nurses was giving me about the medication and I was allowed to do this. This was immensely helpful for me.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
This seems to be a top rated facility and all of the doctors and nurses have seemed extremely knowledgeable. The facilities are very nice. The secretaries are very kind and patient. The facilities are always clean and well decorated. I know a lot of people who have gotten pregnant at this facility so I know that they have a good success rate. My only complaint is that they seem extremely busy all the time and sometimes crowded. I think that many people commute 1 to 2 hours to get to this facility as there are not many others in central Virginia. I would actually really like to recommend that they expand to the Lynchburg area.
Describe the costs associated with your care under Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
IVF was A little over $14,000. I think that the rounds of UUI were a couple thousand dollars each.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Dr. Smith has recommended a single transfer. According to what I have read on all other resources, this is the best approach. I feel that she makes responsible and cautious recommendations. This makes me feel that she has my health and her best interest .
9
Doctor
Laura Smith
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 23 - 24
Male Factor
PCOS
Unexplained
Black or African-American
Income $0 - $49K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Williams] used layman terms and he makes sure to ask if I’m okay and how I feel about my treatment. He also allows me to ask about different options I have and provides me with very detailed information...He is very informative but always shows compassion and is very understanding of our frustration with infertility. He maintains dignity and walks me through every step when I am having a procedure or scan done...We went through two IUI cycles and with the second cycle I was injected two days before the IUI took place. Before coming to doctor Williams I had a hysteroscopy done to make sure I did not have endometriosis or fibroids or any big cysts. Every visit I have a transvaginal scan done to measure each ovary and see how many possible follicles I have. I am suppose to go every 5th day of my cycle to make sure I can begin taking my letrozole.
A single fresh IVF cycle [at Reproductive Medicine and Surgery Center of Virginia] is 8600...IVF freeze all cycle is 13,000...Frozen embryo cycle is 3,000...And they also offer a IVF refund program that involves getting money back for a failed cycle...No medications are included in these prices but they do include the anesthesia and so forth for the procedure...The clinic has great parking and even a fitness area in the main lobby. They have their own lab so as soon as your spouse drops off the semen for the analysis it only take 45 minutes for that to be prepared for the IUI . There is a great view off a balcony which I would go to sit when I had a bad visit or was worried about what would happen next.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams is a well known in the region and has been recognized with numerous awards which lets you know he’s great at what he does. He is very informative but always shows compassion and is very understanding of our frustration with infertility. He maintains dignity and walks me through every step when I am having a procedure or scan done.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Come with a lot of questions and stay off of the internet because sometimes the internet can discourage and it’s no need because Doctor Williams will answer every question entirely to assure you feel comfortable with every procedure or injection.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He used layman terms and he makes sure to ask if I’m okay and how I feel about my treatment. He also allows me to ask about different options I have and provides me with very detailed information. Him and his staff are always so nice and they treat you like you’re family and they are rooting for you every time you have a procedure or injection!
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
We went through two IUI cycles and with the second cycle I was injected two days before the IUI took place. Before coming to doctor Williams I had a hysteroscopy done to make sure I did not have endometriosis or fibroids or any big cysts. Every visit I have a transvaginal scan done to measure each ovary and see how many possible follicles I have. I am suppose to go every 5th day of my cycle to make sure I can begin taking my letrozole.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nursing staff were very welcoming and they showed a lot of compassionate and when we had a failed cycle of IUI or letrezole alone, they were just as down as we were which makes you feel like you are not alone. The nurses can always be reached if an emergency occurs or you need an appointment first thing the next morning. They are also great with emailing and returning phone calls.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The clinic has great parking and even a fitness area in the main lobby. They have their own lab so as soon as your spouse drops off the semen for the analysis it only take 45 minutes for that to be prepared for the IUI . There is a great view off a balcony which I would go to sit when I had a bad visit or was worried about what would happen next.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
A single fresh IVF cycle is 8600 IVF freeze all cycle is 13,000 Frozen embryo cycle is 3,000 And they also offer a IVF refund program that involves getting money back for a failed cycle No medications are included in these prices but they do include the anesthesia and so forth for the procedure
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They have a very detailed page on all of the services they offer along with prices which include the embryo transfer, freezing of embryos, IUI, IVF and so forth.
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 29 - 30
3 IUI
1 IVF
Endometriosis
Income $50K - $99K
1st of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Williams did everything he believed was the safest and most effective routes during my treatment. ... He provides a trusting atmosphere, with compassion, but still getting to the point without providing false hope. ... He initially provided the most cost effective route, but once he felt that IUI's would not work, he suggested IVF if I was willing. Dr. Williams never jumped the gun, but still kept the same timely goals in mind with me and my husband. ...
The clinic [Repro Med Surgery Ctr of VA] provides the best emotionally stable atmosphere for patients who come in with little to no hope. When I walked in there, I left feeling more hopeful about the entire situation. They were great to work with and there were very few weaknesses I found. The only thing I could suggest is the front desk staff answering phone calls could communicate more with the nursing staff on some things, to provide parallel information.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Chris Williams is the best doctor I have ever seen. He knows his stuff and is a well rounded professional. He provides a trusting atmosphere, with compassion, but still getting to the point without providing false hope. I absolutely love Dr. Williams and would recommend him for anyone and everyone who struggles with infertility. He provides a hope simply because of the trust I have in his knowledge and professionalism.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
That he is great and to fully trust his decisions. Be open and honest with him, because that's what he does with you.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams is hands down, one of the best, if not the best, doctor I have ever worked with. He was simply amazing. To the point, but such an amazing bedside manner. He is great at his job and I would highly recommend him with anyone. I felt safe and well taken care of under his care. I trust his decisions and will fully rely on him for my future pregnancy planning.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Dr. Williams did everything he believed was the safest and most effective routes during my treatment. He initially provided the most cost effective route, but once he felt that IUI's would not work, he suggested IVF if I was willing. Dr. Williams never jumped the gun, but still kept the same timely goals in mind with me and my husband.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Although Dr. Williams is amazing, the nursing staff is also amazing as well. They are also what provided such an amazing experience during such a difficult time.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The clinic provides the best emotionally stable atmosphere for patients who come in with little to no hope. When I walked in there, I left feeling more hopeful about the entire situation. They were great to work with and there were very few weaknesses I found. The only thing I could suggest is the front desk staff answering phone calls could communicate more with the nursing staff on some things, to provide parallel information.
Describe your experience with your monitoring appointments at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I had little to no issues with monitoring appointments. They would also provide alternatives to come to local places for monitoring near my hometown, so that I would not have to drive all the way to Charlottesville.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
IVF is expensive anywhere you go, but I felt as though this clinic has the best options financially. I would highly recommend others to go through Reproductive Medicine of Virginia.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Dr. Williams suggested to transfer only one embryo because he felt as though it was the safest. I trusted his decision, as he provided statistics to support his theory and suggestion.
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 39
PCOS
European
Income $100K - $199K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
After having all of my lab work, Dr Williams performed an HSG, and ordered a semen analysis for my husband. It was determined my tubes we’re open and my husband’s sperm was found to be completely normal. I was diagnosed by Dr. Williams as having PCOS and he recommended IVF as the next step for us...He is very kind, patient and gentle. He is extremely knowledgeable and explains everything clearly in understandable terms.
They [Reproductive Medicine and Surgery Center of Virginia] are extremely patient. All of the doctors seem to work well together. The nursing staff is extremely caring and kind. The Administrative staff were helpful and walked us through every step of the process. You do have to indicate which office you wish to be seen in otherwise they will automatically schedule you in their Charlottesville office.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He is very patient, understanding, and listens to his patient’s concerns. He explains everything in detail and spends an appropriate amount of time to every patient. He doesn’t give you a sense of false hope. He is provides his patients realistic expectations.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Trust him because he is a great doctor who is extremely knowledgeable.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He is very kind, patient and gentle. He is extremely knowledgeable and explains everything clearly in understandable terms.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
After having all of my lab work, Dr Williams performed an HSG, and ordered a semen analysis for my husband. It was determined my tubes we’re open and my husband’s sperm was found to be completely normal. I was diagnosed by Dr. Williams as having PCOS and he recommended IVF as the next step for us.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
All of the nurses have been extremely caring, compassionate. And helpful to me at all of my visits.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They are extremely patient. All of the doctors seem to work well together. The nursing staff is extremely caring and kind. The Administrative staff were helpful and walked us through every step of the process. You do have to indicate which office you wish to be seen in otherwise they will automatically schedule you in their Charlottesville office.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Most of the laboratory work ordered was covered by insurance. Out of pocket was around $230. I also paid about $750 out of pocket for the HSG. And then $35 co-pay for each visit.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I prefer to do multiple embryo transfer if we have numerous viable embryos.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
When my chart was not in Winchester ,due to a mix up with the clerical staff. my nurse stopped and picked it up personally. I also have had difficulty getting my prescriptions refilled.
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 34
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Smith is amazing. She listens to You and understands that you are trying to get somewhere with trying to have a baby. She is very through and makes sure you understand everything that is said. She is very cheerful and really enjoys what she does.... She made you feel Comfortable. She gave you all the details and broke Down everything down. She had solutions and had steps for us to take to get there.... I have had a lot of blood work taken to check amh, thyroid and amongst other things.
The whole Staff [Reproductive Med and Surgery Ctr of VA] is so nice and understandable... It is a clinic that I know most of the other when I know going through fertility, go to. It is very welcoming and everyone is friendly and helps with any questions you would need. The location is great and right off the interstate. It is worth the 1:40 min or so for the service you get.... Dr. Smith is amazing. She listens to You and understands that you are trying to get somewhere
How was your experience with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Smith is amazing. She listens to You and understands that you are trying to get somewhere with trying to have a baby. She is very through and makes sure you understand everything that is said. She is very cheerful and really enjoys what she does. My experience as a patient has been awesome!!! I know my future encounters with her will be just as wonderful.
What's one piece of advice would you give a prospective patient of Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Don’t be afraid to ask questions in anything you may not understand.
During treatment, were you treated like a number or a human with Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
She made you feel Comfortable. She gave you all the details and broke Down everything down. She had solutions and had steps for us to take to get there.
Describe the protocols Laura Smith used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
I have not had any cycles done with Laura smith. I have had a lot of blood work taken to check amh, thyroid and amongst other things. I had also had a HSG which my tubes are perfectly clear. I took The varicella vaccine twice and I am Immune to it. Whenever I am able to, I can start treatment, but it looks like it will be a while. Iui with objectibles or IVF would need to happen ( that’s if I can lose Enough weight for IVF :( )
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The whole Staff is so nice and understandable
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
It is a clinic that I know most of the other when I know going through fertility, go to. It is very welcoming and everyone is friendly and helps with any questions you would need. The location is great and right off the interstate. It is worth the 1:40 min or so for the service you get.
Describe the costs associated with your care under Laura Smith at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
$787.00 - consultation and blood work $695.00. HSG $140.00 follow up visit w results $1,763.00 lab work bill from The hospital that was separate from Reproductive Medicine and Surgery Center of Virginia.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
N/a
10
Doctor
Laura Smith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
9
Age 30 - 32
5 IUI
1 IVF
Endometriosis
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Williams always remembers who I am and what I am struggling with. Even if that means reading a paper before I come in, it makes a difference. He also meets us at our level. I am a nurse and he talks to me like a medical professional including current evidence based research on infertility. But he also breaks it down so my non-medical professional husband can understand.... We had diagnostic testing first. Then exploratory lap for endo. Found mild case of endo and adjusted the game plan.
Strengths: [Reproductive Med and Surgery Ctr of VA] always answer and return calls. Weakness: not everyone who answers is sympathetic to women facing infertility. In terms of finances and overall stress. The insurance coordinator is usually rude. We have two different insurances and the one never seems to get billed. It’s difficult to get clear answers on exactly what I’m paying for with each visit.... Tricare covers sporadic things and the office is never able to tell us what they are covering.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams is incredibly knowledgeable about this field. He makes you feel at ease at such a difficult time in life. He doesn’t rush you out of the office if you have questions. I trust his judgement and truly believe that he wants us to make a successful pregnancy as much as we do.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Book him now.
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams always remembers who I am and what I am struggling with. Even if that means reading a paper before I come in, it makes a difference. He also meets us at our level. I am a nurse and he talks to me like a medical professional including current evidence based research on infertility. But he also breaks it down so my non-medical professional husband can understand.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
We had diagnostic testing first. Then exploratory lap for endo. Found mild case of endo and adjusted the game plan. Husband also has low morphology. He was seen by urologist and nothing was wrong. Can’t figure out what is causing the low Morph except possible environmental exposure during a deployment. We tried one round of clomid with my body responding fine but no baby. Then 5 more rounds of IUI with no luck. They would have stopped after 4 but I needed to prove six attempts before insurance would pay for ivf. Egg retrieval went well with no complications. However the transfer was disappointing. We did FET due to choosing PGS. My body didn’t respond to the hormones and my uterine lining didn’t grow. I didn’t feel I was fully educated that this was a possibility and came a large disappointment. We went ahead with a transfer with some education on reduction of success due to thin lining. We met with dr Williams again after the failed cycle. He was very kind and shared of disappointment. However he did not dwell on it and shared the plan for next cycle and sounded very hopeful for us, which we desperately needed at that time. We are trying long term Lupron to suppress my endo (even tho it’s a mild case) and attempting another transfer after the first of the year. Fingers crossed as our insurance coverage won’t cover much more after the next transfer.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
As a fellow nurse, I can assure you that these ladies are top notch. The office is so busy and they keep things running and sane. They are very skilled at blood draws and are so compassionate. They have given me hugs and tissues more than once. I trust them all with so many aspects of my healthcare.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Strengths: always answer and return calls. Weakness: not everyone who answers is sympathetic to women facing infertility. In terms of finances and overall stress. The insurance coordinator is usually rude. We have two different insurances and the one never seems to get billed. It’s difficult to get clear answers on exactly what I’m paying for with each visit.
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
As mentioned before, we could never get a straight answer on what we paying for specifically. We have spent almost 17 grand out of pocket including PGS and one transfer. We also have insurance that will cover 15 grand in infertility coverage one time. Tricare covers sporadic things and the office is never able to tell us what they are covering.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Given our age, dr Williams has always encourage single transfer.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I only had once instance where I was expecting a call back to move forward with next steps in the transfer hormone process. I have know way of knowing if it affected my cycle but I started the next steps a day later than I was told to due to not receiving that call.
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 38 - 42
2 IUI
1 IVF
Anovulation
Male Factor
PCOS
European
Native American
Income $50K - $99K
Teacher
3rd of 4 Docs
14 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
When I started my infertility journey in 1999, things were very different. The current treatment of that archaic time was to cut out a wedge of my ovary to “kickstart” it. With Dr. Bateman everything he recommended was researched-based and progressive.... Dr. Bateman put in my twins in 2014. When I went back last month to put in my last remaining frozen embryo, he remembered me. With the numerous people he sees on a daily basis, he took time to talk to me before the FET and hold my hand and wish me luck when it was complete.
Overall I would rate this clinic [Reproductive Med and Surg Ctr of VA] a 10/10. Every step, from diagnosis to treatment, made sense and gave me hope. A friend referred me here. She had her son via an IUI. On my first visit, they did preliminary tests and actually sat and read 12 years of prior records!... Stephanie knew me by name and was there the day I found out it was twins. I went in early (5weeks) because I was bleeding. I was so worried. Dr. Bateman was calm and looking at the ultrasound machine. For the first time it was faced away from me.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
When I started my infertility journey in 1999, things were very different. The current treatment of that archaic time was to cut out a wedge of my ovary to “kickstart” it. With Dr. Bateman everything he recommended was researched-based and progressive. He never recommended fertility drugs like Clomid, I did 14 cycles of that in 2000. He read my medical history and knew I did not need to go back to that stage. When the IUI did not work, he was the one who said IVF with ICSI was needed due to my husband’s inconsistent sperm counts and motility. When the two fresh embryos did not take when a colleague put them in, he recommended assisted hatching. This cycle, four years later, Now includes assisted hatching in its basic costs. Every “setback” was seen by him as another step. He never once made me feel that a baby was not just around the corner. He kept hope even when we were stressed and losing faith. His calm manner was contagious.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Don’t do a fresh transfer, let your body go back to equilibrium.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman put in my twins in 2014. When I went back last month to put in my last remaining frozen embryo, he remembered me. With the numerous people he sees on a daily basis, he took time to talk to me before the FET and hold my hand and wish me luck when it was complete. Both FETs he did resulted in pregnancies. I’m currently 16 days with baby three after starting this process in 1999!
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Skipped Clomid because of my 2000 records. Started with prelim tests to check for causes of infertility. No blockages in tubes, good egg reserve, high thyroid, PCOS, low sperm count and motility. Did IUI because we requested. Did egg retrieval protocol with Gonal F and frequent ovary checks. Egg retrieval followed by fresh transfer. ICSI and 2 fresh 5 day blasts used. Three additional blasts frozen on day five. Unsuccessful Frozen Embryo Transfer using assisted hatching at age 38. Twins. I think same meds last time as this time. Frozen Embryo Transfer age 42. 16 days pregnant. Medications this time were birth control, estrace, lupron, progesterone in oil and progesterone suppositories. And thyroid meds.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Stephanie Barrix)
Stephanie knew me by name and was there the day I found out it was twins. I went in early (5weeks) because I was bleeding. I was so worried. Dr. Bateman was calm and looking at the ultrasound machine. For the first time it was faced away from me. Stephanie was standing right behind him. I knew when I saw her smile from ear to ear that everything was okay. Then they turned around the screen and I saw the two sacs for myself. I was not the only one tearing up. She was also the one to call me the first time with the fresh transfer and break the news that it was not a pregnancy. I would not want that part of her job for all the money in the world. She is a blessing. Finally, at the end of my egg retrieval cycle in 2014, when they kept upping my dose until I was at four vials a day, I ended up running short mere days before the trigger shot. She packed a small bag for me that had the necessary meds so I did not have to pay extra for overnight delivery. (Now they all seem to deliver overnight.)
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Overall I would rate this clinic a 10/10. Every step, from diagnosis to treatment, made sense and gave me hope. A friend referred me here. She had her son via an IUI. On my first visit, they did preliminary tests and actually sat and read 12 years of prior records! Dr. Smith sat with me for almost an hour and answered my laundry list of questions. I felt at ease and hopeful for the very first time. Additionally, things moved quickly. After more than a decade of vague answers, I walked out of this clinic in less than a year pregnant with twins. Is it any wonder I went back this year to see if my frozen baby would take?
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
My insurance paid for testing until I got a diagnosis. After that, we paid around 500 plus meds for the IUIs. We were approved for the $20k shared risk program, but at the last minute went with the $12k procedure which included egg retrieval, ICSI, and transfer. The following FET cycles cost $2850. Meds for the egg retrieval ran about $3K and about $700 for the transfers. Costs have changed since I first went; for example, assisted hatching is included in the price now. My first FET was $2500 with $650 added for AH. Now everyone pays the $2850. In reality, the only thing that slowed down our journey to parenthood was money. I took us right at a year to save the money for the four months of treatment (2IUIs, 1 fresh ICSI IVF, 1 frozen ICSI, AH, IVF) we ended up doing.
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I was 38 and had been seeking fertility treatments for 14 years. By the time we were recommended to Dr. Bateman, we were serious about having at least one. We were counseled about multiple births and selected 2 for the fresh and 2 more for the frozen. He gave us guidelines, but the final choice within those guidelines was ours.
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 35
1 IUI
Unexplained
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Williams is warm and friendly, listened to our concerns and came up with a plan we were comfortable. He told us there was no reason to jump into the most expensive and invasive option, but would have allowed it if we wanted to go that route right away. He really cares about his patients.... We are unexplained and 35 years old. Dr. Williams has had us do 3 cycles of TI with letrozole 5mg and 1 IUI with letrozole 5mg but we have not yet been successful. I responded well to the medication, but as with unexplained, we have no idea why it didn't work.
This clinic is great. Clean, easy to find, ample parking. I drive several hours to get to this location when there are several other clinics in my area...that should tell you something about Reproductive Medicine and Surgery Center! :)... Costs are substantially less than the well known fertility clinics in my area. Specifically about a fifth of the price for IUI and half the cost for IVF than another clinic I went to in the DC metro area, where I also went for a consultation and was not impressed with how I was treated at all.
How was your experience with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams is warm and friendly, listened to our concerns and came up with a plan we were comfortable. He told us there was no reason to jump into the most expensive and invasive option, but would have allowed it if we wanted to go that route right away. He really cares about his patients.
What's one piece of advice would you give a prospective patient of Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Hurry and make your appointment!
During treatment, were you treated like a number or a human with Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Williams and his staff are top notch. They are all very warm and caring, and I really believe that their goal is the same as mine...to take home a live baby at the end of all this! I haven't been successful yet, but am confident in Dr. Williams.
Describe the protocols Christopher Williams used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
We are unexplained and 35 years old. Dr. Williams has had us do 3 cycles of TI with letrozole 5mg and 1 IUI with letrozole 5mg but we have not yet been successful. I responded well to the medication, but as with unexplained, we have no idea why it didn't work. We started out with the cheapest, least invasive option. Lots of other clinics want to put you right to IUI or IVF, but medications do work for a lot of people-Dr. Williams isnt out to just spend your money, like some bigger clinics are!
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Very friendly and helpful, I call a lot and ask a ton of questions and the staff is always so prompt at returning calls.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
This clinic is great. Clean, easy to find, ample parking. I drive several hours to get to this location when there are several other clinics in my area...that should tell you something about Reproductive Medicine and Surgery Center! :)
Describe the costs associated with your care under Christopher Williams at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Costs are substantially less than the well known fertility clinics in my area. Specifically about a fifth of the price for IUI and half the cost for IVF than another clinic I went to in the DC metro area, where I also went for a consultation and was not impressed with how I was treated at all.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
No opinion on this at this time.
10
Doctor
Christopher Williams
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5