Reproductive Medicine & Infertility Associates

4 doctors work here

Rated 8.3
Strongly recommend: 67%Neutral: 21%Don't recommend: 13%8.3
67% strongly recommend
79 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.4
8.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
8
8
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.9
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,104
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Edina
3625 West 65th Street
Edina, MN 55435
651-222-6050
Woodbury
2101 Woodwinds Drive
Woodbury, MN 55125
(651) 222-6050

79 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
10
10
Age 34
6 IUI
Uterine Fibroids
Prefer not to answer
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Stassart was amazing and thorough to the point...He took the time to sit down with us for well over an hour and talk about how IVF works, what to expect...We wanted a quick surgery done to clean up some polyps and fibroids he saw during the ultrasound before we started. I had surgery done & was suppose to go in for my baseline ultrasound the following week, but unfortunately my cycle was canceled due to COVID-19
The staff and nurses [of Reproductive Medicine & Infertility] are beyond helpful...Questions were usually answered within the hour and very thorough...We qualified for the Warranty Program...meaning if we didn’t have a live baby after 9 months in our arms (within 12 months of doing IVF) we’d get our money back...Infertility can be hard to manage, especially with IVF with all the meds and finances - they were all there for me helping me the entire way!
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Dr Stassart was amazing and thorough to the point I left the appointment unbelievablely joyful. He spoke very highly of his clinic and work, which gave me a lot confidence in him & his work. He took the time to sit down with us for well over an hour and talk about how IVF works, what to expect & how it’s going to look for me specifically. He’s very kind & empathetic, as well as having great knowledge about women and their bodies. He gave me so much assurance he knew what he’s doing (knows everything down to a science) which decreased my stress and anxiety!
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
Eat before you go (haha). He took so much time with us to make sure we knew everything we didn’t have time for lunch - well worth it though! Also, bring a notebook and a pen to take some notes!
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
I wasn’t sure what number to put, but I was definitely a human to him, & not just any human. A woman in pain from infertility & loss. He explained so thoroughly everything it takes to make a baby, took time for questions & work to not good or great, but perfection. His nurses know how perfect and smooth everything needs to run also. I definitely left my consultation knowing I was soon going to be a momma!
Describe the protocols Jacques Stassart used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
I first had my consult with him the end of February. We met, did a trial transfer and talked about IVF. We wanted a quick surgery done to clean up some polyps and fibroids he saw during the ultrasound before we started. I had surgery done & was suppose to go in for my baseline ultrasound the following week, but unfortunately my cycle was canceled due to COVID-19, so I haven’t even been able to really start anything yet!
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates.
The staff and nurses that work with Dr Stassart are beyond helpful. It’s like you have your own little cheering squad in your corner rooting for you. Questions were usually answered within the hour and very thorough. If they didn’t know the answer they would send it off to the appropriate person who would then answer by the end of the day. Infertility can be hard to manage, especially with IVF with all the meds and finances - they were all there for me helping me the entire way!
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic had many strengths beginning with the very helpful, kind nurses who guided you every step of the way. It was clean and had a positive vibe to it. It was also private which for some couples is a big deal. The clinic was pretty easy to get to, not being too far off the interstate.
Describe the costs associated with your care under Jacques Stassart at Reproductive Medicine & Infertility Associates.
We qualified for the Warranty Program... meaning if we didn’t have a live baby after 9 months in our arms (within 12 months of doing IVF) we’d get our money back!
Describe Jacques Stassart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
I am so amazed that Dr Stassart has IVF down to such a science, he only uses one embryo at time. I love knowing he has that much confidence in himself and his work!
10
Doctor
Jacques Stassart
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 29
1 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Janis [Jensen] bedside manner is AMAZING!! Every meeting with her started with us just catching up of life, not even discussing infertility. ... We used stimulating medications: follostim and menopur leading up to egg retrieval. We used Lupron as trigger. For transfer I was on IM progesterone, oral estrogen,oral steroids and oral antibiotics. Also took prenatals, baby aspirin and Vit D supplements.
Overall we had such a positive experience [at Reproductive Medicine & Infertility Associates]. Communication was always clear and thorough, all staff members were pleasant to work with, I felt I was able to get my concerns and questions answered appropriately and in a timely manner and overall we felt very well cared for. ... Melissa really felt more like a friend than my nurse. She wanted this to work for us as much as we did. I was always excited to see her and catch up on how things were going. She was compassionate as to what we were going through as well as so excited for what was to come for us.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Jani is an incredible physician. She is honest yet her delivery is compassionate. She takes time with her patients and never makes you feel rushed or less important than what’s next on her schedule. She gets to know you and your spouse as people not as patients and from the moment my husband and I met her we felt so confident we were in excellent hands.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Bring your questions because Jani always makes time for answering all of your questions and concerns!!
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Janis bedside manner is AMAZING!! Every meeting with her started with us just catching up of life, not even discussing infertility. She got to know us as people not as patients. She truly has an amazing gift.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
We used stimulating medications: follostim and menopur leading up to egg retrieval. We used Lupron as trigger. For transfer I was on IM progesterone, oral estrogen,oral steroids and oral antibiotics. Also took prenatals, baby aspirin and Vit D supplements.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: Melissa)
Melissa really felt more like a friend than my nurse. She wanted this to work for us as much as we did. I was always excited to see her and catch up on how things were going. She was compassionate as to what we were going through as well as so excited for what was to come for us.
Describe your experience with Reproductive Medicine & Infertility Associates.
Overall we had such a positive experience. Communication was always clear and thorough, all staff members were pleasant to work with, I felt I was able to get my concerns and questions answered appropriately and in a timely manner and overall we felt very well cared for.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
Our if pocket cost was roughly $19,000 and my insurance covered approximately $15,000-$20,000
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Due to using PGS tested embryos our clinic only transfers 1 PGS normal embryo at a time due to a higher risk of losing an embryo when 2 are transferred at the same time.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 34 - 35
1 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Unexplained
European
Income $50K - $99K
Teacher
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Jani Jensen] will be honest with you while at the same time hugging you with kindness and compassion as you make some of the hardest decisions of your life...Just trying to write how she treated me like a human is bringing an overwhelming sense of emotion to the surface. When she entered the room the first time we met her, she was personable, she wanted to know who we (my spouse and I) were and that our fertility challenges didn't define us. She listen to our story, our pain and what brings us joy. She validated our fertility experiences leading up to our meeting and affirmed that our feelings, thoughts and emotions are our reality.
Not just Melissa, but Jenny, Tameka, Beth, Mary [nurses at Reproductive Medicine & Infertility Associates] were all wonderful. They would be there for you at the drop of the hat. Truly a wonderful staff at RMIA - Edina (and Woodbury too)...It was 11,000 for IVF without the drug. They worked really well with my insurance. I would get my Menopur from the clinic which was nice. I spent a lot on meds about 500$ a day given I was a poor responder...monitoring appointments for me were flexible they would give a range of times that worked. On a few occasions the times were a bummer, but that was because i'm not really a morning person. Haha
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
I truly only have positive things to say about my fertility experience with Dr. Jansen. I want to also preface that even though, as of today, we have not had the intended outcome we are hoping for, pregnancy - she has always given me the support, courage, hope and information I need to continue trying to achieve pregnancy. I believe she is progressive in her thinking without leading me into false hope. Every treatment or test she would share with us what she learned about me, and my body and would using that (along with her medical expertise) to inform the next move. Each next move we have gotten closer and closer to what we are hoping for. Prior to coming to Dr. Jansen, I was told after one cancelled IUI at another clinic, I would never be able to produce any mature eggs. With Dr. Jansen, she did not give up - she said that we may not get a lot, but we will get some. 2 of the 3 IVF cycles (one was cancelled due poor response to medication) I yielded 3 mature eggs in the second cycle and three the third. For me, that was a huge success because can produce mature eggs.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
She will be honest with you while at the same time hugging you with kindness and compassion as you make some of the hardest decisions of your life.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Just trying to write how she treated me like a human is bringing an overwhelming sense of emotion to the surface. When she entered the room the first time we met her, she was personable, she wanted to know who we (my spouse and I) were and that our fertility challenges didn't define us. She listen to our story, our pain and what brings us joy. She validated our fertility experiences leading up to our meeting and affirmed that our feelings, thoughts and emotions are our reality.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
First cycle...started with Folistim 150 and Lupron. Continued to increase Folistim amount. but stimulation day 12 my follicles started to perk up, but not to the extend to what she wanted. What she learned or shared with us is, if we wanted to move forward we would do, I believe flare protocol and that it might be a long protocol too. That next cycle gave us 3 mature eggs, all fertilized, one fresh transfer and one FET, the last embryo didn't make it to freeze. Our second cycle, for the FET we did have a chemical pregnancy. That was my first ever positive pregnancy test - I was so happy, even though it didn't yield our intended result. I am currently in my TWW of the 3rd cycle where we did the same at cycle two only we added estrogen priming. We transferred on day three and currently in our TWW.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: Melissa)
Not just Melissa, but Jenny, Tameka, Beth, Mary were all wonderful. They would be there for you at the drop of the hat. Truly a wonderful staff at RMIA - Edina (and Woodbury too)
Describe your experience with Reproductive Medicine & Infertility Associates.
I think they have a well worked machine there. From the front desk to the business office staff they have been warm and welcoming to my spouse and I. Its like they are family. Oh I do think the Edina location seats in the waiting room are uncomfortable, but oh well.
Describe your experience with your monitoring appointments at Reproductive Medicine & Infertility Associates.
monitoring appointments for me were flexible they would give a range of times that worked. On a few occasions the times were a bummer, but that was because i'm not really a morning person. Haha
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
It was 11,000 for IVF without the drug. They worked really well with my insurance. I would get my Menopur from the clinic which was nice. I spent a lot on meds about 500$ a day given I was a poor responder.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
I know this was based on how many eggs would be retrieved and knowing that I wasn't going to come out with a lot I knew that if is was a good quality embryo we would transfer one and 2 of lesser quality if those options were available.
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
0
2
Age 31
3 IUI
Unexplained
European
Latinx
Income $100K - $199K
Marketer or PR
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
As treatment progressed, I never heard from Dr. Jensen (only via email in a templated letter that stated the same thing every cycle). I felt after each IUI I was never given feedback about my progress or my cycle and reasoning for increasing my clomid dosage. I felt like just another person on her list of patients to review each month and that my treatment was not at all tailored to my personal situation.
This clinic [RMIA- Edina] is split between two locations which are extremely far apart from each other. One is in Minneapolis and the other in St. Paul. One would think the two locations would actually be more convenient for those who live on the other side of town. Unfortunately, the two clinics have the same nurses and doctors and the staff is forced to commute back and forth between them. This means that making an appointment for something simple like blood work or an ultrasound is actually difficult if you are not flexible with the hours that you can come in.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
After my initial consultation with Dr. Jensen I felt confident that she knew what she was doing and that there was a real chance that IUI would work for us. However, as treatment progressed, I never heard from Dr. Jensen (only via email in a templated letter that stated the same thing every cycle). I felt after each IUI I was never given feedback about my progress or my cycle and reasoning for increasing my clomid dosage. I felt like just another person on her list of patients to review each month and that my treatment was not at all tailored to my personal situation.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Ask every single question you can think of at your consultation. This is literally the only time you will ever have a conversation with your actual doctor so even small questions like diet, exercise, be sure to ask her up front because she will not be available to meet with you after your consultation. Be prepared to work only with your nurses and to be in charge of your own treatment. Ask LOTS of questions every time you visit the clinic and make sure you understand what is happening each time you go. Barely any information is ever given at appointments so if you are unsure of something you need to be sure you ask -- the nurses will not provide you with any more than the bare minimum unless you ask. This clinic loves to do a blood draw even if you have a negative pregnancy test so be prepared to pay for your beta test every, single, cycle regardless of the outcome.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
When I came to the clinic, I saw a new nurse every time I was there. I never had a chance to build a relationship with any person that made me feel as though my treatment was customized or personal in any way. It felt like a cattle call -- like I was a room of many women just going through the motions of the same procedures with no real reasoning or feedback throughout treatment.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
When I met with Dr. Jensen, I had already had all of the basic workup done for my infertility diagnosis by my OB-GYN. My blood work, HSG, pap results, and even my husband's semen analysis had all been provided to Dr. Jensen prior to my appointment and all results led to an unexplained infertility diagnosis. While meeting with her, I asked if further testing could be done or would be required, and I was told that no further testing would be needed and that moving on to treatment was my best option as I had a 3% chance of conceiving naturally each month at this point. The overall strategy from Dr. Jensen was to try three medicated cycles of IUI with HCG Trigger shot before moving on to IVF. The first cycle, I was prescribed 50 milligrams of Clomid for 5 days beginning on cycle day 5, with ultrasound on cycle day 10. After analyzing the size of my two follicles, I was then instructed to use the trigger shot on day 13 and come back for IUI on day 14. This cycle was unsuccessful and on day 28 I came in for a beta test to confirm negative results. I was told everything looked normal and to try again for IUI #2. The next cycle I was told to follow the same steps as the previous cycle. When I came in for my baseline ultrasound on day 10, I was told that I had one cyst and one follicle that was almost ready. I did the trigger shot on day 13 and came in day 14 for IUI when I was told the cyst was actually just a small follicle that never matured fully but that the other follicle was adequate in size. This was another unsuccessful cycle and my beta test on day 28 confirmed the negative results. The next cycle I was told to follow the same steps as before, but my Clomid dosage was increased from 50 milligrams to 100. On day 10 I was told that I did in fact have a cyst (not a small follicle as previously determined), but also had a very large follicle that was ready to go. My body was naturally surging on its own, so I triggered that night and came back on day 12 for IUI. This was another unsuccessful cycle. I was then told to come back for round 4 of IUI with another increase of clomid to 150 milligrams. It was at this point that I decided to stop coming back to RMIA. I was initially told by Dr. Jensen that after three failed IUIs, the likelihood that more attempts would work decreased dramatically. So, I was very confused when I received yet another, templated letter from the doctor stating to try again with just an increase in medication. I felt extremely frustrated that in 3 months I hadn't had any face time with my doctor and even after the strategy we had mapped out was complete, I still got no further feedback from her and the reasoning for another attempt was extremely unclear.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Many of the nurses I met with were incredibly kind, warm, and informative about the process. However, many other nurses were cold, direct, and impersonal. Some nurses would ask for me to record my own measurements during ultrasounds which I found to be odd and uncomfortable. Although I had many nurses I truly liked working with, I never felt a connection or close to any one in particular because I saw a different nurse each time I went. I never felt that I had a specific contact to reach out to or that anyone could answer my questions directly.
Describe your experience with Reproductive Medicine & Infertility Associates.
This clinic is very clean, quiet and comfortable. There is usually no wait to see a nurse or for treatment and the nurses are fast and reliable. Someone is always available to answer the phone and I felt that communication was very quick. However, this clinic is split between two locations which are extremely far apart from each other. One is in Minneapolis and the other in St. Paul. One would think the two locations would actually be more convenient for those who live on the other side of town. Unfortunately, the two clinics have the same nurses and doctors and the staff is forced to commute back and forth between them. This means that making an appointment for something simple like blood work or an ultrasound is actually difficult if you are not flexible with the hours that you can come in. I found myself driving over an hour just to get a blood draw or to have a baseline ultrasound because one clinic would be closed or the nurse I needed to see was not available at that location on that day. With IUI being extremely dependent on where you are in your cycle, there is not much room for flexibility and driving back and forth while working a full-time job was extremely stressful for me. Furthermore, IUIs were only performed at the clinic farthest away from me on the days I needed to have my procedure so I ended up actually driving to the farther clinic 75% of the time. I initially went with Dr. Jensen because of the two doctors at RMIA, she was the one available in the closer location. But, in the end I drove farther so it was not worth it. Overall, this clinic has the basics you would look for in a fertility clinic, but it's lacking in customer service, patient communication, and personalized treatment.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
I only went to Dr. Jensen for IUI. Overall, I felt that her pricing was steep compared to others I had spoken to. Each aspect of treatment was priced differently, but overall for insemination, blood work, ultrasounds, each cycle totaled to about $1,200. Medications were separate from this cost. This is higher than I have heard others have paid ($800), and I did always feel pressured to have blood work done even if I knew I was not pregnant (negative pregnancy test on day 28 of my cycle, or spotting). This cost me almost $300 each time I had blood drawn, and I felt that was a cost that could have been cut if the clinic had personalized my treatment more, or had been more aware of saving their patients money.
0
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
9
8
Age 30 - 31
4 IUI
1 IVF
Endometriosis
European
Marketer or PR
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
We've really enjoyed having Dr. Jensen as our RE. She is very personable and truly cares about her patients. She has been open and honest about each step in the process - detailing information on infertility, procedures, and the anticipated results... For each of our 4 IUIs, we did 5 days of Clomid 50mg, taking each dose at night in-between days 3-7 and a single insemination taking place around CD 12-15. While we had 3-4 large follicles and good sperm counts, none of these resulted in a positive pregnancy test. In-between IUIs 2 and 3, we had to wait for cysts to go away and I was on birth control for 40 days. After failed IUI 4, we moved to IVF.
For the most part, we've been happy with our clinic [RMIA-Edina] and haven't had many complaints until recently. We had no problems during our IUIs or getting IVF scheduled, but post-egg retrieval communication in trying to schedule our FET has been spotty at best... Because I was in rough shape on the day of egg retrieval (right ovary was in significant pain), they canceled my fresh transfer and put me on birth control. And while there was a delay in getting our PGS results back (over 3 weeks post-egg retrieval), we had to wait another week for our post-IVF consultation and almost had to wait another week to talk to scheduling about our FET.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
We've really enjoyed having Dr. Jensen as our RE. She is very personable and truly cares about her patients. She has been open and honest about each step in the process - detailing information on infertility, procedures, and the anticipated results.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr. Jensen is very personable. She cares about you as a patient and truly wants to help you achieve a successful pregnancy. She takes the time to sit down and have conversations about the intricate details of infertility, procedures, and anticipated results.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
For each of our 4 IUIs, we did 5 days of Clomid 50mg, taking each dose at night in-between days 3-7 and a single insemination taking place around CD 12-15. While we had 3-4 large follicles and good sperm counts, none of these resulted in a positive pregnancy test. In-between IUIs 2 and 3, we had to wait for cysts to go away and I was on birth control for 40 days. After failed IUI 4, we moved to IVF. I took birth control for a month before starting stims including a week of Estrace. This was followed by a week of Ganirelix due to high estrogen. I started stims (2 vials of Menopur and 75iu of Follistim daily in the morning). A week in, I dropped Follistim and added Ganirelix at night. For a trigger, I used both a Lupron and an HCG trigger. 48 hours later, 13 eggs were retrieved, 11 mature, 10 fertilized, 4 made it to blast, and 3 were tested normal.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
The nursing staff has been hit or miss. Some are great - very thorough, communicative, empathic. And others are just okay.
Describe your experience with Reproductive Medicine & Infertility Associates.
For the most part, we've been happy with our clinic and haven't had many complaints until recently. We had no problems during our IUIs or getting IVF scheduled, but post-egg retrieval communication in trying to schedule our FET has been spotty at best.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
If embryos are PGS tested as normal, they recommend one embryo transfer.
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
Because I was in rough shape on the day of egg retrieval (right ovary was in significant pain), they canceled my fresh transfer and put me on birth control. And while there was a delay in getting our PGS results back (over 3 weeks post-egg retrieval), we had to wait another week for our post-IVF consultation and almost had to wait another week to talk to scheduling about our FET.
9
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
9
8
Age 30 - 31
2 IUI
Recurrent Pregnancy Loss
European
Income $0 - $49K
Professor
1st of 2 Docs
Strongly Recommends
Neutral
Unsuccessful
Dr Jensen was an excellent doctor. She was both very compassionate and very knowledgeable. My only concern is that when we saw her for RPL and she immediately jumped on the IVF train even though we had no problem conceiving...We did three medicated cycles with timed intercourse (with Clomid) and two IUIs (with Clomid and an HcG trigger shot). The rationale is that ovulating more eggs might improve hormone levels and better help support a pregnancy. The treatment resulted in two chemical pregnancies and two miscarriages (we suffer from RPL), so while it was successful in achieving pregnancy, it did not ultimately help sustain a pregnancy.
I felt that the clinic's [Reproductive Medicine & Infertility Associates] biggest weakness was communication with the nursing staff and front desk staff. It was at times difficult to get in touch or to be called back on the same day...It was hard to get information in a timely manner...The clinic space was nice, fairly comfortable. The main weaknesses were the lack of communication with the staff and some scheduling issues. I did not like how they would push very hard to have me come in for beta hcg tests after each cycle (the clinic was 1+ hour drive each way , so it ended up taking half of the day every time.)
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr Jensen was an excellent doctor. She was both very compassionate and very knowledgeable. My only concern is that when we saw her for RPL and she immediately jumped on the IVF train even though we had no problem conceiving.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Dr Jensen has an excellent bedside manner. She was very warm and approachable; she made sure to explain in detail diagnostic issues and the different treatment steps in a very accesible manner.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
We did three medicated cycles with timed intercourse (with Clomid) and two IUIs (with Clomid and an HcG trigger shot). The rationale is that ovulating more eggs might improve hormone levels and better help support a pregnancy. The treatment resulted in two chemical pregnancies and two miscarriages (we suffer from RPL), so while it was successful in achieving pregnancy, it did not ultimately help sustain a pregnancy.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
I felt that the clinic's biggest weakness was communication with the nursing staff and front desk staff. It was at times difficult to get in touch or to be called back on the same day.
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic space was nice, fairly comfortable. The main weaknesses were the lack of communication with the staff and some scheduling issues. I did not like how they would push very hard to have me come in for beta hcg tests after each cycle (the clinic was 1+ hour drive each way , so it ended up taking half of the day every time.)
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
It was hard to get information in a timely manner.
9
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
8
9
Age 34
3 IUI
PCOS
Tubal Blockage
Other
Prefer not to answer
Income $50K - $99K
Engineer
4th of 4 Docs
Neutral
Strongly Recommends
Unsuccessful
When we met when Jani [Dr. Jensen], she throughly explained herself. She even drew examples for us which was very helpful!...However, I was surprised she wasn’t the one that performed my IUI’s. After my first IUI once I built “relationships” with the nurses, I felt more comfortable with the actual IUI procedure...Each IUI consisted of 5 days of clomid (100mg). Then an ovidril shot 1-2days before procedure. Then a progesterone suppository 2 times a day after the IUI procedure until I go in for blood work
The nursing staff [at Reproductive Medicine & Infertility Associates] has made me feel very comfortable. My only comment would be I wish the experienced nurses could have performed my IUI, but the way my body reacted to the medication would not allow for that to happen...Two of my IUI were changed last minute because of the way my body reacted to medication. Which meant I had to go to Woodbury instead of Edina for the procedure. Both times they couldn’t find my husbands paperwork. Not a big issue to me at all
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Our consultation with Jani was great. However, I was surprised she wasn’t the one that performed my IUI’s. After my first IUI once I built “relationships” with the nurses, I felt more comfortable with the actual IUI procedure.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Be patient - this takes time and the actual plan you set with them may change depending on how your body reacts to the medication.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
When we met when Jani, she throughly explained herself. She even drew examples for us which was very helpful!
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
Each IUI consisted of 5 days of clomid (100mg). Then an ovidril shot 1-2days before procedure. Then a progesterone suppository 2 times a day after the IUI procedure until I go in for blood work
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
The nursing staff has made me feel very comfortable. My only comment would be I wish the experienced nurses could have performed my IUI, but the way my body reacted to the medication would not allow for that to happen.
Describe your experience with Reproductive Medicine & Infertility Associates.
The Edina clinic could use a revamp. The Woodbury clinic seems newer, but the procedure room is very small. However, I do like how they have a tv on the wall to watch my ultrasound procedure. Can’t see anything at the Edina location.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
Unfortunately I do not have my bills with me. However, my insurance does assist up to IUI’s.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Not at this time.
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
Two of my IUI were changed last minute because of the way my body reacted to medication. Which meant I had to go to Woodbury instead of Edina for the procedure. Both times they couldn’t find my husbands paperwork. Not a big issue to me at all
8
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unknown Success
10
10
Age 32
IUI
3 IVF
2 Egg Freezing
Prefer not to answer
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr.Stassart was so caring and kind. He would call me personally and when we had a lot of challenges, called and met with us in person to create a plan to help us. He gave us his confidence and prayers and hope..... We did the HOPE program that included three full cycles or your money back.
The clinic [Reproductive Medicine and Infertility Associates] had a lot of options, we were so thankful for the HOPE program. The location, size and hours in Edina were very convenient and manageable for working.... The nurses were amazing too! They were so compassionate and when I was worried about anything, they reassured me whether it be over the phone or in person. They were even there for a hug when I needed it too.
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
His care, compassion, hope and expertise was a huge gift to us. He really knows what he is doing and does it with care. After a long journey, he gave us continued hope, and he was right, we we blessed with 3 beautiful children!
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
Infertility is so hard, praying for everyone in their journey. Where there is a will, there is a way!
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Dr.Stassart was so caring and kind. He would call me personally and when we had a lot of challenges, called and met with us in person to create a plan to help us. He gave us his confidence and prayers and hope.
Describe the protocols Jacques Stassart used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
We did the HOPE program, I had a very speicific medication and injections routine (can't remember names and dosages).
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
The nurses were amazing too! They were so compassionate and when I was worried about anything, they reassured me whether it be over the phone or in person. They were even there for a hug when I needed it too.
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic had a lot of options, we were so thankful for the HOPE program. The location, size and hours in Edina were very convenient and manageable for working.
Describe the costs associated with your care under Jacques Stassart at Reproductive Medicine & Infertility Associates.
We did the HOPE program that included three full cycles or your money back.
Describe Jacques Stassart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
We did both. He was clear about the success rates based on our situation and gave his recommendation but ultimately gave us the say in what happened.
10
Doctor
Jacques Stassart
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2013, Successful
10
10
Age 27 - 29
3 IUI
IVF
Unexplained
European
Income $500K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Stassart is extremely knowledgeable and kind mannered. He explained the process in a manner than I could understand. He respected my opinions... I never moved to advanced treatment without fully understanding my medical and financial options.
I felt they [the clinic staff] all knew be by first name and were genuinely concerned about my outcome... While the process was hard, I never got extremely upset because of the constant encouragement from my care team.
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Dr. Stassart is extremely knowledgeable and kind mannered. He explained the process in a manner than I could understand. He respected my opinions on the process. He spoke directly to me, and treated me both as a patient and as a person. He was encouraging throughout the process. I never moved to advanced treatment without fully understanding my medical and financial options. When we finally received a positive outcome, he calmed my fears about pregnancy.
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
Be comfortable and ask questions.
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
All members of the staff treated me as a patient, from the receptionist that greeted me to the nurses, doctors, financial and administrative staff. I felt they all knew be by first name and were genuinely concerned about my outcome. Most recently, when I conceived naturally, I reached out to RMIA, and everyone with whom I spoke or received correspondence was so happy for me and seemed to remember me despite the 2 years that had passes since my last treatment.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: Kelly and Courtney)
While maintaining a professional relationship, I viewed them as friends and expected they would 'hold my hand' throughout the process. While the process was hard, I never got extremely upset because of the constant encouragement from my care team.
10
Doctor
Jacques Stassart
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
2017 - 2018, Successful
10
8
Age 30 - 31
2 IUI
1 IVF
Unexplained
Other
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
[Dr. Jani Jensen] was really knowledgeable about infertility and had great bedside manner. She was confident in our treatment and gave us realistic outcomes...She talked with us about our lives outside of infertility...[new patient advice]Keep pushing for answers. It’s hard to still not understand why we couldn’t conceive on our own.
[nurse of Reproductive Medicine & Infertility Associates] great bedside manner and extremely knowledgeable - has been working in this industry for 20 years. She comforted me in times of sadness and cheered with me when we had success...Strengths are the doctors, very skilled and knowledgeable. Weaknesses are the appointments - almost too many patients per doctor can be hard to get in. Especially for iui, for ivf it was easier since there are more deadlines.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Jani was really knowledgeable about infertility and had great bedside manner. She was confident in our treatment and gave us realistic outcomes. I would recommend Jani to anyone having issues conceiving.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Keep pushing for answers. It’s hard to still not understand why we couldn’t conceive on our own.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
She talked with us about our lives outside of infertility.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: Melissa)
Melissa was the best part of RMIA. great bedside manner and extremely knowledgeable - has been working in this industry for 20 years. She comforted me in times of sadness and cheered with me when we had success.
Describe your experience with Reproductive Medicine & Infertility Associates.
Strengths are the doctors, very skilled and knowledgeable. Weaknesses are the appointments - almost too many patients per doctor can be hard to get in. Especially for iui, for ivf it was easier since there are more deadlines.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
5k per iui and 20k for ivf
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
10
10
Age 30 - 31
2 IUI
1 IVF
Tubal Blockage
Unexplained
Other
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
With Dr Stassart I felt in such good hands. Every procedure he explained exactly what was to occur, was very gentle and was confident in what he was doing. He takes the time to explain everything in detail and makes you feel like he is there struggling with you and wants this to work just as much as you do...Know that you will only see him when doing IVF procedures and consultations. But his nursing team does an amazing job on the checkup appointments in between.
[Nursing staff at RMIA was] very friendly and warming. Sometimes there was miscommunications that occurred, but nothing too bad.With Dr Stassart I felt in such good hands. Every procedure he explained exactly what was to occur, was very gentle and was confident in what he was doing. He takes the time to explain everything in detail and makes you feel like he is there struggling with you and wants this to work just as much as you do...Know that you will only see him when doing IVF procedures and consultations. But his nursing team does an amazing job on the checkup appointments in between.
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
With Dr Stassart I felt in such good hands. Every procedure he explained exactly what was to occur, was very gentle and was confident in what he was doing. He takes the time to explain everything in detail and makes you feel like he is there struggling with you and wants this to work just as much as you do.
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
Know that you will only see him when doing IVF procedures and consultations. But his nursing team does an amazing job on the checkup appointments in between.
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
He is very warm and sensitive to our situation. I feel vey comfortable and confident in his abilities as an RE.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Very friendly and warming. Sometimes there was miscommunications that occurre but nothing too bad.
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Provided conflicting information
10
Doctor
Jacques Stassart
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Unknown Success
7
6
Age 36
2 IUI
IVF
Male Factor
Unexplained
European
Income $50K - $99K
Consultant
1st of 2 Docs
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
My first consult with Dr. Jensen was warm and supportive. I felt like she did a great job explaining the process to me and working with us to develop next steps...IVF with low dose Menopur protocol, due to high risk of hyperstimulation. ICSI for slight male factor infertility and for PGT prep...[eSET approach] Strong preference for one embryo
Communication [ at Reproductive Medicine & Infertility Associates] could be more organized and clear. Patient experience has lots of room for improvement. For example, explaining the process before beginning. I had a unnerving ultrasound in which the tech said nothing to me throughout and then had me meet her in a conference room to discuss results
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
Being that our IVF cycle was postponed due to Covid-19 and Dr. Jensen experienced health issues that temporarily transferred our care to another doctor. I don't have a solid grasp on her as a provider, but from what I've experienced thus far, she is thorough, knowledgeable, and compassionate in person.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
For anyone heading into IVF, I would encourage them to advocate for their needs.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
My first consult with Dr. Jensen was warm and supportive. I felt like she did a great job explaining the process to me and working with us to develop next steps. The clinic experience is what makes me feel like a number. Also the fact that I've seen my doctor rarely in the process of fertility treatment.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
IVF with low dose Menopur protocol, due to high risk of hyperstimulation. ICSI for slight male factor infertility and for PGT prep.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Large variety of compassion, bluntness, coldness, friendliness.
Describe your experience with Reproductive Medicine & Infertility Associates.
Communication could be more organized and clear. Patient experience has lots of room for improvement. For example, explaining the process before beginning. I had a unnerving ultrasound in which the tech said nothing to me throughout and then had me meet her in a conference room to discuss results. I was sure something was wrong, but when I asked her why we had to come into a separate room she told me this was protocol. Had I known this beforehand, I would have felt less afraid.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
Costs are dependent on the choices you make in your treatment, and ours isn't finished yet so wouldn't be accurate.
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Strong preference for one embryo
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
My biggest problem has been that I have had to voice my need (due to past history) to not see a male provider at virtually every interaction with clinic staff. The clinic has also had a difficult time keeping track of what cycle day I'm on, which has been disconcerting.
7
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 28 - 29
3 IUI
Recurrent Pregnancy Loss
Unexplained
Other
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
we did blood work [with Dr. Jani Jensen] to check on clotting disorder and vitamin d...scar tissue was found again so we did a hysteroscopy...She is very open and honest but makes you feel important and that you are not just a pay check. She is willing to try a new treatment regimen example after our hysteroscopy since it was my second one, first one with her I asked about the hormone therapy she said because this being my second one she would do it even though nothing has been proven it helping 100% but that is was worth a shot since the first time we did not do hormone therapy and low and behold I believe it helped
For the little bit we have had to work with them [nurses at Reproductive Medicine & Infertility Associates] they have been good always email or call back promptly which is appreciated...There is a person for every job which is nice but can be stressful the nurse can’t just schedule me an appointment...I have to wait a call by the scheduling coordinator to schedule that part I wish was a little different but other than that there great and have a nice flow to their practice.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
She is very open and honest but makes you feel important and that you are not just a pay check. She is willing to try a new treatment regimen example after our hysteroscopy since it was my second one, first one with her I asked about the hormone therapy she said because this being my second one she would do it even though nothing has been proven it helping 100% but that is was worth a shot since the first time we did not do hormone therapy and low and behold I believe it helped as we had a clear ultrasound a month after surgery and the hormone therapy. She is very considerate that we drive three hours to see her for appointments and when we debated on doing another iui after switching to her from our other doctor she was honest that it would not be worth our time or money to drive all the way up for a small chance it may work if we had a place closer to home to do iui she encouraged that my husband and I go there if that was on our hearts but if we wanted to do the iui with her she was still have to do it justadr sure we understood the small percent it would be successful after 3 failed attempts. we were truly amazed and that was the first moment we felt she truly cared for us as people not as a paycheck. She always answers all my emails promptly and the appointments have been scheduled in a reasonable amount of time. She is very knowledgeable and is always willing to learn new treatment protocols and educate her self on things that are new in infertility research. she flew across state for one day to a conference to hear them talk about a new ivf technique even though she felt it would not be as productive she wanted to be able to fully educate patients on her reasons why they would or wouldn’t do it. She was open about her own life when asked and that helped to get to know her on a personal level. This is my first time in a private practice and I love it. Dr jensen and her team at RMIA are amazing and we fully appreciate their help and knowledge and have full confidence they will help us have a healthy baby.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
Be open on what you want and don’t stop advocating for yourself.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Her bed aide manner was amazing she told me how happy she was to help me she listened to me and informed me well was always positive and helpful!
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
At this point we have not done a treatment regimen yet we switched to her from our other re in nov 2018. we did some work ups after our consult we did blood work to check on clotting disorder and vitamin d, we did an sis ultrasound where scar tissue was found again so we did a hysteroscopy in Jan 2019 to remove scar tissue and hormone therapy we went back for another sis ultrasound in feb 2019 and agreed we’d try on our own for 6 months if we are not successful we would move forward with IVF.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
For the little bit we have had to work with them they have been good always email or call back promptly which is appreciated.
Describe your experience with Reproductive Medicine & Infertility Associates.
There is a person for every job which is nice but can be stressful the nurse can’t just schedule me an appointment t I have to wait a call by the scheduling coordinator to schedule that part I wish was a little different but other than that there great and have a nice flow to their practice.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
So far our insurance has covered surgery and initial things but if we move forward to ivf or were to do an iui our insurance would cover nothing!
Describe Jani Jensen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
NA
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
9
10
Age 40
IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
We spoke [with Dr. Stassart] about how many embryos to transfer. We agreed on 2...He sat down with us at our consult and chatted about things other than just "clinical talk". We got to know a little more about him. I just enjoyed talking with him. I found him to be candid and funny...He also took the time to go thru the step and biology of IVF...He was warm,kind,and gentle. He was always making sure I was ok. i felt like he took his time with us, I never felt rushed.
Every appointment [at Reproductive Medicine & Infertility Associates] always ran on time, I never had to wait. I thought they did a great job of explaining procedures. The billing department was great too. The nurses were always quick to respond to questions I had...They retrieved 9 eggs from my ovary. (I only have one). He let my last embryo go till day 6, then froze it...I loved the nurses. They were smart, efficient and kind. The nurse who was with me for my egg retrieval was very funny.. I went in laughing, which I think is great, because IVF is stressful!
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
I enjoyed his personality. He was warm,kind,and gentle. He was always making sure I was ok. i felt like he took his time with us, I never felt rushed. I thought he did a great job of explaining the science of IVF.
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
Be prepared that you might not succeed the first time. Even if everything goes great and you respond well to medications and get enough eggs. Just be prepared that it might not work
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
He sat down with us at our consult and chatted about things other than just "clinical talk". We got to know a little more about him. I just enjoyed talking with him. I found him to be candid and funny. Plus he had a great accent. He also took the time to go thru the step and biology of IVF. I found it very interesting.
Describe the protocols Jacques Stassart used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
I was put on Menupur. I don't remember the dose or how many days, but it worked. They retrieved 9 eggs from my ovary. (I only have one). He let my last embryo go till day 6, then froze it.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
I loved the nurses. They were smart, efficient and kind. The nurse who was with me for my egg retrieval was very funny.. I went in laughing, which I think is great, because IVF is stressful!
Describe your experience with Reproductive Medicine & Infertility Associates.
Every appointment always ran on time, I never had to wait. I thought they did a great job of explaining procedures. The billing department was great too. The nurses were always quick to respond to questions I had
Describe the costs associated with your care under Jacques Stassart at Reproductive Medicine & Infertility Associates.
Ivf is terribly expensive. My medications alone were 6,000. For my egg retrieval and FET, it came to about 20,000.
Describe Jacques Stassart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
We spoke about how many embryos to transfer. We agreed on 2.
9
Doctor
Jacques Stassart
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Successful
10
10
Age 36 - 37
4 IUI
1 IVF
Other
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
We trusted him [Dr. Stassart] 100% and are so happy that we did!...is so very patient and explains every detail in a way that you (and your partner) can actually understand. I never felt rushed, and always felt like his only patient...He immediately zoned in on my egg quality and we found out after 8 years of TTC that it was def. my eggs. They had a 'harder outer shell' that the sperm could not penetrate. My previous Dr. had not mentioned this, so I immediately felt all other treatments were not necessary and just a waste
From the moment I spoke with the financial office [at Reproductive Medicine & Infertility Associates], I felt well taken care of. The staff is so knowledgeable and patient. Our IVF was covered under our insurance which was new for this clinic, and I never felt that way! They were so professional and were great to work with. This is a very stressful situation (infertility), and they never added to that stress...Wonderful staff!...We trusted him [Dr. Stassart] 100% and are so happy that we did
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
He made us feel so comfortable and was so informative and kind. He made it very easy to understand the steps and made a heartbreaking situation (infertility) seem hopeful. We will never forget our experience that was made easier by Dr. Stassert and his staff.
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
Make the appointment! Don't be scared, it's just a consultation. I promise that you will leave more confident than when you entered.
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Dr. Stassert is so very patient and explains every detail in a way that you (and your partner) can actually understand. I never felt rushed, and always felt like his only patient.
Describe the protocols Jacques Stassart used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
He immediately zoned in on my egg quality and we found out after 8 years of TTC that it was def. my eggs. They had a 'harder outer shell' that the sperm could not penetrate. My previous Dr. had not mentioned this, so I immediately felt all other treatments were not necessary and just a waste. Very frustrating! However, Dr. Stassert figured this out almost immediately. He recommended ICSI and we decided to go with his recommendation. We trusted him 100% and are so happy that we did!
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Wonderful staff!
Describe your experience with Reproductive Medicine & Infertility Associates.
From the moment I spoke with the financial office, I felt well taken care of. The staff is so knowledgeable and patient. Our IVF was covered under our insurance which was new for this clinic, and I never felt that way! They were so professional and were great to work with. This is a very stressful situation (infertility), and they never added to that stress.
Describe the costs associated with your care under Jacques Stassart at Reproductive Medicine & Infertility Associates.
I was covered under insurance so we had to meet our deductible. I'm not too sure about the costs.
10
Doctor
Jacques Stassart
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
10
10
Age 28
IUI
PCOS
Other
Other
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Jensen] didn’t seem rushed and spent time answering all of our questions. She also spent the time to tell us a little bit about herself and her family which is nice and something you usually don’t get from a doctor. She made us feel hopeful which we didn’t get from our other clinic... The second we met Jani Jenson we felt that we made the right decision. We are currently only on our first round of iui with this clinic, but already feel so comfortable and confident that we will get a successful outcome.
The clinic [RMIA] is very good at communication and the nurses will always call you back in a timely manner to answer any questions. The only weakness I would have is that the billing can be confusing and I have been double charged for blood tests, which did get reversed right away when I called...I believe my first iui will be around $2000 out of pocket...She [Dr. Jensen] didn’t seem rushed and spent time answering all of our questions.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
We came to RMIA because we didn’t feel like we were getting the best care from our previous clinic in regards to fertility treatments. The second we met Jani Jenson we felt that we made the right decision. We are currently only on our first round of iui with this clinic, but already feel so comfortable and confident that we will get a successful outcome. She took the time to answer the many questions we had and we never felt like it was rushed or just a number. She even talked to us a little bit about her family which is something I really appreciate coming from a doctor. She is so kind and makes sure we know exactly what the plan is going forward.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
She didn’t seem rushed and spent time answering all of our questions. She also spent the time to tell us a little bit about herself and her family which is nice and something you usually don’t get from a doctor. She made us feel hopeful which we didn’t get from our other clinic.
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic is very good at communication and the nurses will always call you back in a timely manner to answer any questions. The only weakness I would have is that the billing can be confusing and I have been double charged for blood tests, which did get reversed right away when I called.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
I believe my first iui will be around $2000 out of pocket
10
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
10
8
Age 35 - 36
1 IUI
Donor Sperm
Other
Income $100K - $199K
Nurse or HC Services
LGBTQ
Strongly Recommends
Neutral
Successful
Dr. Kim was great and thorough, very kind and showed support for what we wanted to do. She explained the risks, and what would happen if something didn't go as planned. She let us ask questions and didn't try to rush us through our appointment...Go into the appointment confident that your questions will be answered.
The Edina location was always warm and inviting, I felt more comfortable going there each time. The Woodbury front office team seemed a bit less friendly and I didn't feel as welcomed- they didn't have the 'friendly face' vibe that front offices usually have...[the RM&IA nurses] were all very kind, competent and compassionate with us at each step. It did seem that there was an assumption that I knew all the steps to what would happen next so unless I asked, thinks would love on pretty quickly.
How was your experience with Tána Kim at Reproductive Medicine & Infertility Associates?
Dr. Kim was great and thorough, very kind and showed support for what we wanted to do. She explained the risks, and what would happen if something didn't go as planned. She let us ask questions and didn't try to rush us through our appointment.
What's one piece of advice would you give a prospective patient of Tána Kim at Reproductive Medicine & Infertility Associates?
Go into the appointment confident that your questions will be answered.
During treatment, were you treated like a number or a human with Tána Kim at Reproductive Medicine & Infertility Associates?
Dr. Kim was great and personable, some of the office staff seemed less personable. I felt like they assumed I knew what was happening at each step and I didn't always have information unless I asked.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
They were all very kind, competent and compassionate with us at each step. It did seem that there was an assumption that I knew all the steps to what would happen next so unless I asked, thinks would love on pretty quickly.
Describe your experience with Reproductive Medicine & Infertility Associates.
The Edina location was always warm and inviting, I felt more comfortable going there each time. The Woodbury front office team seemed a bit less friendly and I didn't feel as welcomed- they didn't have the 'friendly face' vibe that front offices usually have.
10
Doctor
Tána Kim
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
9
Age 32
1 IVF
Donor Sperm
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Stassart had a very warm approach. He explained the procedures clearly and compassionately. We were impressed with how personable and modest he was. He was correct in his methods, and we were successful on our first try.... We saw Dr. Stassart due to male infertility issues. He explained the Icsi procedure and estimated that based on my medical history and age, the process should be successful with one embryo transfer
The clinic [RMIA] seems to be well organized and supportive of current patients. My only negative rating refers to the time before we started the treatment when we were looking for a diagnosis and potential answers. We got this attitude from the scheduling and business reps, as well as from the NP who initially saw us. We had requested an initial appointment with Dr. Stassart who had been highly recommend to us, but we felt prevented from accessing him by the scheduling staff who assigned us to the NP in spite of repeated requests.
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Dr. Stassart had a very warm approach. He explained the procedures clearly and compassionately. We were impressed with how personable and modest he was. He was correct in his methods, and we were successful on our first try. We are very grateful to Dr. Stassart for our miracle baby!
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
Getting started with appointments may be difficult, but once you’re in the door, you can expect a high quality service from Dr. Stassart and his team.
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Dr. Stassart and the nurses we saw while in treatment were very warm, kind and personable. However, before we got to the treatment stage, we had had a very difficult time getting an initial appointment with Dr. Stassart to discuss a potential infertility diagnosis that we were initially unsure about. We could not get through to Dr. Stassart, the clinic scheduling reps kept telling us we needed to schedule treatment appointments when we were at first just looking for answers about what, if any infertility issues existed. We felt pressured to decide starting treatment before we were sure that this was the way to go. We could only get an appointment with a NP who coldly and bluntly confirmed an infertility diagnosis that we would have wanted to hear from a doctor. From that perspective, we felt like numbers and that this was mainly a business transaction. After we started the treatment, we felt more warmth and compassion from the staff.
Describe the protocols Jacques Stassart used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
We saw Dr. Stassart due to male infertility issues. He explained the Icsi procedure and estimated that based on my medical history and age, the process should be successful with one embryo transfer. He was correct. We achieved pregnancy from yhour first try, and had a healthy baby.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Once we started the treatment, everyone was wonderful to us, from front desk people, to business reps, to nurses. Before we started the treatment, we felt treated coldly by the scheduling and business reps, and by a the NP who diagnosed the male infertility issue.
Describe your experience with Reproductive Medicine & Infertility Associates.
The clinic seems to be well organized and supportive of current patients. My only negative rating refers to the time before we started the treatment when we were looking for a diagnosis and potential answers. We got this attitude from the scheduling and business reps, as well as from the NP who initially saw us. We had requested an initial appointment with Dr. Stassart who had been highly recommend to us, but we felt prevented from accessing him by the scheduling staff who assigned us to the NP in spite of repeated requests.
Describe the costs associated with your care under Jacques Stassart at Reproductive Medicine & Infertility Associates.
Costs were higher than expected.
Describe Jacques Stassart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Based on my good medical record and relatively young age, Dr. Stassart estimated we would only need one embryo to be successful, and he was correct. We full trusted him and went with his recommendation.
10
Doctor
Jacques Stassart
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
4
9
Age 33
1 Fertility Medications
Endometriosis
Uterine Fibroids
Unexplained
Prefer not to answer
Income $100K - $199K
Engineer
2nd of 2 Docs
Doesn't Recommend
Strongly Recommends
Successful
Dr. Stassart was helpful in explaining the treatment in detail and has resolved many questions we had during the process. The only concern i had was the time to reach him in case of any questions during the meds intake. ... Dr.Stassart was very helpful making us understand the entire process and did not hesitate to answer to the detailed level of our ask.
Clinic was conveniently located, it had multiple locations to get labs done. Compassionate staff, Comfortable care. High standard in protocols. Quality equipment.Very professional, we will go back to them if required in our journey of building the family. ... Appointment follow ups, reminders would have helped. Time to return the call was high, and would have been better if it was quick as the entire process is time senstive.
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Dr. Stassart was helpful in explaining the treatment in detail and has resolved many questions we had during the process. The only concern i had was the time to reach him in case of any questions during the meds intake. It would have helped better if the nurses could take the calls on priority and get the answers quicker to relieve my stress on timelines of meds intake.
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
Bear with the nursing staff and do not expect that there will reminders on the process. Do you homework on all the expectations and process timelines for better outcome.
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Dr.Stassart was very helpful making us understand the entire process and did not hesitate to answer to the detailed level of our ask.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Appointment follow ups, reminders would have helped. Time to return the call was high, and would have been better if it was quick as the entire process is time senstive.
Describe your experience with Reproductive Medicine & Infertility Associates.
Clinic was conveniently located, it had multiple locations to get labs done. Compassionate staff, Comfortable care. High standard in protocols. Quality equipment.Very professional, we will go back to them if required in our journey of building the family.
Describe Jacques Stassart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Doctor had a strong preference to single transfer since it was a first time and it turned positvely for us. I appreciate his input on single transfer and helping us not risk on multiples.
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to call with results
  • Provided conflicting information
4
Doctor
Jacques Stassart
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 28
1 IVF
Male Factor
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Stassart took the time to fully explain everything to both me and my husband. He sat down with us during our initial consultation and explained the entire process, as well as how it related to our situation. He was warm and friendly, and we truly felt like he paid careful attention to our situation in order to help us achieve pregnancy.... We discussed this with Dr. Stassart as we wanted to transfer two embryo's. Dr. Stassart explained how this decision could play out (regarding multiple live births), but ultimately let us know that it was our decision as to how many embryos to transfer, and that he would support our decision to transfer more than one.
RMIA does a good job of being thorough with their intake so that they can develop the most successful plan possible. As a patient, it can be frustrating to wait a little longer or have to do more testing before beginning a cycle, but it's worth it if it means a plan that works.... Nursing staff was wonderful- they answered all of my questions and were always quick to respond to phone calls. They were warm and friendly, and appropriately optimistic.
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Dr. Stassart was incredibly knowledgeable. We felt like his years of experience truly translated into him making an informed course of action for us- we didn't feel like we were expected to fit in to a one-size-fits-all program.
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
Ask questions! He's more than willing to discuss anything and everything, so utilize that time.
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Dr. Stassart took the time to fully explain everything to both me and my husband. He sat down with us during our initial consultation and explained the entire process, as well as how it related to our situation. He was warm and friendly, and we truly felt like he paid careful attention to our situation in order to help us achieve pregnancy.
Describe the protocols Jacques Stassart used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
Menopur and Gonal-F, trigger shot after 7 days.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Nursing staff was wonderful- they answered all of my questions and were always quick to respond to phone calls. They were warm and friendly, and appropriately optimistic.
Describe your experience with Reproductive Medicine & Infertility Associates.
RMIA does a good job of being thorough with their intake so that they can develop the most successful plan possible. As a patient, it can be frustrating to wait a little longer or have to do more testing before beginning a cycle, but it's worth it if it means a plan that works.
Describe the costs associated with your care under Jacques Stassart at Reproductive Medicine & Infertility Associates.
Our cycle was just shy of $8000 (completely out of pocket), with another $5000 in medication (out of pocket).
Describe Jacques Stassart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
We discussed this with Dr. Stassart as we wanted to transfer two embryo's. Dr. Stassart explained how this decision could play out (regarding multiple live births), but ultimately let us know that it was our decision as to how many embryos to transfer, and that he would support our decision to transfer more than one.
10
Doctor
Jacques Stassart
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Edina
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
9
Age 28
6 IUI
Unexplained
European
Income $100K - $199K
Teacher
2nd of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Jensen] wanted to get to know us and asked us questions about how we met and what we liked to do...very informative and we didn't feel like we were being "rushed" out the door...did not find anything new with our test results and history...said we could continue with medicated IUI's or go with IVF...felt either of these options would lead us to a successful pregnancy...We felt like she truly cared about seeing us have a successful pregnancy.
[Reproductive Medicine & Infertility Associates] is well organized and welcoming. We love the location and that it is close to other medical facilities...the office visit areas are separate from the lab visit areas. This makes it feel like they care about our privacy. The only downside we have experiences so far, is the communication with the business office. They aren't as responsive as the nursing or medical staff, but when they do respond they are all very helpful and kind.
How was your experience with Jani Jensen at Reproductive Medicine & Infertility Associates?
We met with Dr. Jensen after being treated at another clinic for over a year. We relocated to MN and wanted to "start over" with fertility treatments with a new doctor. My husband and I were both very impressed with our initial visit with Dr. Jensen. The first consultation was very informative and we didn't feel like we were being "rushed" out the door. She wanted to get to know us and asked us questions about how we met and what we liked to do. This was important to me because our last doctor did not take the time to do this, and it made it even harder to be going through fertility treatments. Dr. Jensen did not find anything new with our test results and history, however, we felt very hopeful leaving the clinic. We felt like she truly cared about seeing us have a successful pregnancy.
What's one piece of advice would you give a prospective patient of Jani Jensen at Reproductive Medicine & Infertility Associates?
The one piece of advice my husband and I would give, would be to ask all the questions you want to. We went in with some previous experience with a fertility clinic so we were aware of how most of it worked, however, we still felt like we had a million questions and we never felt like we couldn't ask them.
During treatment, were you treated like a number or a human with Jani Jensen at Reproductive Medicine & Infertility Associates?
Both my husband and I had have had great experiences with all staff members at RMIA treating us like a human and not a number. We have had experiences at another clinic where we were definitely treated like a number and RMIA is completely different.
Describe the protocols Jani Jensen used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
We are diagnosed with unexplained infertility (by both clinics we have gone to). Dr. Jensen saw that we had already gone through 4 medicated IUI's and gave us a few pathways. She said we could continue with medicated IUI's or go with IVF. She felt either of these options would lead us to a successful pregnancy. We decided to continue doing a few more medicated IUI's. We used clomid and the trigger shot ovidrel for two more rounds of IUI. Both of them were unsuccessful. We have decided to do IVF and are now pursuing that route.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: Tawney Hegstad)
Our primary nurse has always responded quickly to all my emails and phone calls. Overall, the nursing staff seems very friendly and helpful. They have always answered my questions and made sure I left the clinic knowing what steps came next.
Describe your experience with Reproductive Medicine & Infertility Associates.
We have really enjoyed most things about RMIA so far. The facility is well organized and welcoming. We love the location and that it is close to other medical facilities. We like that the office visit areas are separate from the lab visit areas. This makes it feel like they care about our privacy. The only downside we have experiences so far, is the communication with the business office. They aren't as responsive as the nursing or medical staff, but when they do respond they are all very helpful and kind.
Describe the costs associated with your care under Jani Jensen at Reproductive Medicine & Infertility Associates.
They accept most major insurances and the pricing seems to be in line to other clinics.
8
Doctor
Jani Jensen
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
3
1
Age 33
2 IVF
Male Factor
Unexplained
European
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Only contact with the doctor [Dr. Stassart] was for consult, actual procedure, and failure follow up appointments...He is kind and has a caring bedside manner, but I would thoroughly complete my own research regarding odds of success...After initial failures began pushing for more than one embryo. I held strong to one for the third transfer. The fourth transfer was 2 PGS tested embryos and still no success.
Nursing staff [at Reproductive Medicine & Infertility Associates] is difficult to deal with. They take a long time to call back, and frequently just don't get back to you...Waiting area looks nice, old receptionist was unpleasant but she seems to be gone and new receptionist much kinder. Billing is difficult to deal with and even after I paid cash up front for a procedure tried to bill my insurance. Other months they don't bill my insurance when they should and send me the entire bill.
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
While this doctor had a very kind bedside manner, I felt that he was not honest about our likelihood of success. After our first transfer he looked my husband in the eyes and said "70% chance of success, I feel great about this". The next three transfers he also told us this was it, odds were great, it would be the one. We never had success.
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
He is kind and has a caring bedside manner, but I would thoroughly complete my own research regarding odds of success.
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Only contact with the doctor was for consult, actual procedure, and failure follow up appointments. Nurses never knew us by name, acted like we were completely new patients every time despite two retrievals and four transfers in roughly six months. After a disappointing chemical pregnancy we were offered a follow up appointment with the physician nearly 1.5 months out.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Nursing staff here is difficult to deal with. They take a long time to call back, and frequently just don't get back to you. They ordered over a thousand dollars worth of medication that I paid for that wasn't even used in my cycle. They would order lab work wrong from outside providers. One MA here told me "I don't know why you care" when I asked a question. A different MA told me I was pregnant even when I had terrible numbers and questioned a chemical pregnancy she pushed back and insisted I was pregnant- I was not. My husband and I were devastated. At my last transfer the nurse could not manage to work with labcorp to get the results resulting in me having to complete multiple extra IM injections and have no idea if I was pregnant or not. Not friendly, most not even kind, clinic management blamed the terrible care on "Covid" but this was beyond covid.
Describe your experience with Reproductive Medicine & Infertility Associates.
Waiting area looks nice, old receptionist was unpleasant but she seems to be gone and new receptionist much kinder. Billing is difficult to deal with and even after I paid cash up front for a procedure tried to bill my insurance. Other months they don't bill my insurance when they should and send me the entire bill. One month they sent me a bill in the mail for a completely different patient with a similar but different name from mine listing everything she has had done there since 2019. Communication is terrible from everyone every step of the way at this clinic.
Describe the costs associated with your care under Jacques Stassart at Reproductive Medicine & Infertility Associates.
For around $80,000 I had consult and testing, two retrievals (one with PGS testing), two fresh transfers, two frozen transfers, all monitoring, and medications included in price.
Describe Jacques Stassart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
After initial failures began pushing for more than one embryo. I held strong to one for the third transfer. The fourth transfer was 2 PGS tested embryos and still no success.
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
3
Doctor
Jacques Stassart
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
1
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 39 - 40
2 IUI
1 IVF
Other
Other
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He is very thorough and knowledgeable with a lot of experience. Good bedside manners but can be hard to understand at times, has a bit of an accent. He is very compassionate and caring and gives you much hope but is also to the point...he recommended only one embryo at transfer due to risk of multiple pregnancy. Unfortunately I ended up having miscarriage at 7 weeks and am now schedule to do another transfer with 2 embryos (out last 2) and we both agreed that would give me higher success rate
Sometimes hard to reach someone at front desk [at Reproductive Medicine & Infertility Associates] and I had a couple delays with them getting back to me. One day I was scheduled for lab work, showed up and they didn't have me in schedule but was still able to be seen...[nurses are] Very kind and thorough with going through treatment plan...$4000 for FET plus all prescreening, monitoring and medication cost. Totalled to approx $8000.
How was your experience with Jacques Stassart at Reproductive Medicine & Infertility Associates?
He is very thorough and knowledgeable with a lot of experience. Good bedside manners but can be hard to understand at times, has a bit of an accent. He is very compassionate and caring and gives you much hope but is also to the point. I would highly recommend him and RMIA. Also the nurses are great!
What's one piece of advice would you give a prospective patient of Jacques Stassart at Reproductive Medicine & Infertility Associates?
He is a good choice to have as your fertility doctor but can be a bit hard to understand due to his slight accent and is soft spoken but really makes you feel at ease!
During treatment, were you treated like a number or a human with Jacques Stassart at Reproductive Medicine & Infertility Associates?
Very compassionate and caring
Describe the protocols Jacques Stassart used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
First step prior to FET was sonohysterogram and labs. Prenatal vitamin, CoQ10 and birth control were taken. Then Lupron injection was prescribed for 11 days. Baseline labs completed. Estrace started 2x day vaginally for 2 weeks then changed to orally. Lupron dose decreases then last dose given before starting progesterone IM shots along with Doxycycline and Flagyl. Medrol taken week of transfer for 4 days. Day of transfer progesterone taken between 6-10a and last dose of antibiotics were taken thst evening. Progestone injection continues and Endometrin vaginally starts. I am unsure of rationale for their protocol.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
Very kind and thorough with going through treatment plan
Describe your experience with Reproductive Medicine & Infertility Associates.
Sometimes hard to reach someone at front desk and I had a couple delays with them getting back to me. One day I was scheduled for lab work, showed up and they didn't have me in schedule but was still able to be seen.
Describe the costs associated with your care under Jacques Stassart at Reproductive Medicine & Infertility Associates.
$4000 for FET plus all prescreening, monitoring and medication cost. Totalled to approx $8000.
Describe Jacques Stassart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Yes he recommended only one embryo at transfer due to risk of multiple pregnancy. Unfortunately I ended up having miscarriage at 7 weeks and am now schedule to do another transfer with 2 embryos (out last 2) and we both agreed that would give me higher success rate.
What specific things went wrong at Reproductive Medicine & Infertility Associates?
  • Lost appointments
Describe the specific things that went wrong at Reproductive Medicine & Infertility Associates.
Just a scheduling error
10
Doctor
Jacques Stassart
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
10
10
Age 34 - 36
6 IUI
Endometriosis
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Leonard] loves her job and it shows - she is also highly skilled and very knowledgable. We've never left a meeting with her with unanswered questions - she almost always ends up covering everything we need to know before we even have to ask. When I miscarried, she showed the utmost compassion and sensitivity. She always puts our desires first and is never pushy...recommended starting off with IUI - this was with Clomid and an Ovidrel trigger injection.
The first thing that stood out to me about the clinic [Reproductive Medicine & Fertility Associates] is that they do not allow children on the premisis. I LOVE this...there is nothing worse than being at a clinic or your OBGYN with the emotional pain of infertility, and seeing people drag their wild children in with them. The next thing we noticed is how incredibly organized they are. Everything from intake, to their process, to the way their appointments are scheduled, goes of without a hitch every time.
How was your experience with Phoebe Leonard at Reproductive Medicine & Infertility Associates?
The first thing we noticed about Dr. Leonard is that she is extremely passionate about what she does. She loves her job and it shows - she is also highly skilled and very knowledgable. We've never left a meeting with her with unanswered questions - she almost always ends up covering everything we need to know before we even have to ask. When I miscarried, she showed the utmost compassion and sensitivity. She always puts our desires first and is never pushy. She gives us the information that we need, then lets us make the decision. I would recommend her without hesitation to anyone seeking fertility treatment, and can't imagine us going anywhere else.
What's one piece of advice would you give a prospective patient of Phoebe Leonard at Reproductive Medicine & Infertility Associates?
Educate yourself and know what you want before your meetings, because ultimately the decision is going to be up to you.
During treatment, were you treated like a number or a human with Phoebe Leonard at Reproductive Medicine & Infertility Associates?
Never made to feel insignificant. Always treated with the utmost respect and sensitivity. Every question always answered.
Describe the protocols Phoebe Leonard used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
Dr. Leonard recommended starting off with IUI - this was with Clomid and an Ovidrel trigger injection. We actually recieved a positive result on our 3rd round, however, it ended in a miscarriage. We did all recommended testing following the miscarriage, including testing of the tissues, and there was nothing out of the ordinary - cause unknown. We opted to do 3 more rounds of IUI following the miscarriage, but none were successful, so she recommended that IVF would be the next logical step and we agree.
Describe your experience with the nursing staff at Reproductive Medicine & Infertility Associates.
The nursing staff at RMIA is excellent. They are organized, sensitive, informative, and compassionate.
Describe your experience with Reproductive Medicine & Infertility Associates.
The first thing that stood out to me about the clinic is that they do not allow children on the premisis. I LOVE this...there is nothing worse than being at a clinic or your OBGYN with the emotional pain of infertility, and seeing people drag their wild children in with them. The next thing we noticed is how incredibly organized they are. Everything from intake, to their process, to the way their appointments are scheduled, goes of without a hitch every time. There has never been a ball dropped or a discrepancy. The only thing I'd say is that I think the reception staff could be a little warmer, friendlier, and more sensitive. The nurses are amazing.
Describe the costs associated with your care under Phoebe Leonard at Reproductive Medicine & Infertility Associates.
If paying out of pocket, IUI is approximately $2,000/cycle.
Describe Phoebe Leonard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
n/a
10
Doctor
Phoebe Leonard
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Unknown Success
10
10
Age 28 - 29
1 IVF
Donor Sperm
PCOS
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Leonard suggested we do genetic testing since we were more likely to end up with a large quantity of embryos and this gave us a better chance of transferring the best embryo to lead to a successful pregnancy. They retrieved 18 eggs, 13 fertilized, 10 were sent to genetic testing and we have 8 great quality embryos...Due to my age and our situation being MFI, we were told multiple embryo transfer would not be needed.
The staff at RMIA is amazing. They are very responsive and knowledgeable. They are also very compassionate and understand the pain of infertility. Everyone is on your side and always willing to help...They are very responsive and have staff that specializes in different departments. Everyone we’ve worked with from administration to financial to nurses have showed compassion and are always willing to answer questions
How was your experience with Phoebe Leonard at Reproductive Medicine & Infertility Associates?
Our infertility journey is male factor and we went into treatment not knowing if my husband would have usable sperm. We thought we had a plan going into the appointment but there were a lot of different scenarios for our situation and more decisions that we didn’t think about. Dr Leonard walked us through our options in great detail but in a way that made sense to us. She provided detailed notes, graphs and diagrams from our meeting that helped a lot. She always provides her honest opinion and is truly thinking about our best interest. We are so thankful for her guidance and our egg retrieval went exactly how she expected.
What's one piece of advice would you give a prospective patient of Phoebe Leonard at Reproductive Medicine & Infertility Associates?
Don’t hesitate to ask questions and ask for the doctors opinion
During treatment, were you treated like a number or a human with Phoebe Leonard at Reproductive Medicine & Infertility Associates?
I could feel Dr. Leonard’s excitement for our treatment and want for our success during our first meeting. She took the time to answer all our questions and concerns. Her and her staff are very friendly and knowledgeable and we always felt we were getting the best care
Describe the protocols Phoebe Leonard used in your cycles at Reproductive Medicine & Infertility Associates and their degree of success.
Since I was not the infertility factor my medication and dosage wasn’t extreme. I do have cystic Ovaries so they anticipated retrieving a large amount of eggs. Dr Leonard suggested we do genetic testing since we were more likely to end up with a large quantity of embryos and this gave us a better chance of transferring the best embryo to lead to a successful pregnancy. They retrieved 18 eggs, 13 fertilized, 10 were sent to genetic testing and we have 8 great quality embryos.
Describe your experience with your nurse at Reproductive Medicine & Infertility Associates. (Assigned nurse: There were multiple )
The staff at RMIA is amazing. They are very responsive and knowledgeable. They are also very compassionate and understand the pain of infertility. Everyone is on your side and always willing to help
Describe your experience with Reproductive Medicine & Infertility Associates.
They are very responsive and have staff that specializes in different departments. Everyone we’ve worked with from administration to financial to nurses have showed compassion and are always willing to answer questions
Describe the costs associated with your care under Phoebe Leonard at Reproductive Medicine & Infertility Associates.
We’ve spent $15,000 so far on IVF. We’ve spent another $15,000 on male factor infertility
Describe Phoebe Leonard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine & Infertility Associates.
Due to my age and our situation being MFI, we were told multiple embryo transfer would not be needed. Their main goal is to have a healthy pregnancy and baby so they really push single embryo transfer
10
Doctor
Phoebe Leonard
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Medicine & Infertility Associates
Woodbury
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources