Reproductive Partners Medical Group

10 doctors work here

Rated 7.9
Strongly recommend: 59%Neutral: 17%Don't recommend: 24%7.9
59% strongly recommend
122 reviews
Operations
8
8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.2
8.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.6
7.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.9
7.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7
7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
2,207
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Los Angeles
6332 San Vicente Blvd
Los Angeles, CA 90048
Redondo Beach
510 N. Prospect Ave
Redondo Beach, CA 90277
Westminster
13950 Milton Ave
Westminster, CA 92683
Show 1 more

122 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
7
NPS
3
Age 33 - 34
1 IVF
1 Embryo Freezing
Endometriosis
Recurrent Pregnancy Loss
Unexplained
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
He [Dr. Andy Huang] is very thoughtful and knowledgeable. He is also well versed in data and scientific studies, He is also responsive over text messages and calls when need be. On the negative side, he is always in a rush and it is tough to see Dr. Huang himself. Due to his large volume of patients and being short-staffed, when one speaks to him, they will likely have little time and have to repeat themselves many times about treatment and medical history.
In my experience, the [Reproductive Partners Medical Group] clinic’s strength is limited to Dr. Huang. I liked him initially and continue to like him which is the only reason I’m still there...The clear weakness of the clinic is the support staff. The office and nurses are so severely understaffed that they cannot handle the volume. This leads to either missing follow ups altogether or making mistakes.
How was your experience with Andy Huang at Reproductive Partners Medical Group?
He is very thoughtful and knowledgeable. He is also well versed in data and scientific studies, He is also responsive over text messages and calls when need be. On the negative side, he is always in a rush and it is tough to see Dr. Huang himself. Due to his large volume of patients and being short-staffed, when one speaks to him, they will likely have little time and have to repeat themselves many times about treatment and medical history.
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
Do your due diligence on the clinic.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
The volume is excessive for the staff. You rarely see a doctor. There is no consistency or background amongst nurses.
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
Unfortunately I don't remember.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
The nursing staff is very-hit-or-miss. There are a select few who nurses who I truly appreciate. The remainder are extremely challenging. They don’t necessarily (or usually) know anything about my case, nor do they follow up in the timeframes promised. They are severely understaffed relative to the volume of patients, which at best leads to oversights and at worst is borderline negligence.
Describe your experience with Reproductive Partners Medical Group.
In my experience, the clinic’s strength is limited to Dr. Huang. I liked him initially and continue to like him which is the only reason I’m still there. He is thoughtful, technical, and data-driven. The con is that he is usually in a rush and does not have time during the day to sit with the patient and explain beyond a few minutes. I do have his cell phone, which I appreciate, but the overall communication could be better. The clear weakness of the clinic is the support staff. The office and nurses are so severely understaffed that they cannot handle the volume. This leads to either missing follow ups altogether or making mistakes. In addition to the above, recent policy changes mean the patient will be limited to seeing primarily nurses and that the doctor will only be present for the procedures themselves. This changed mid-cycle and was not what I signed up for. When I protested, it was not negotiable and the new system was forced upon me as an existing patient who signed up under the old (and preferable) system.
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
For anyone who has yet to go through IVF or is conducting initial research, make sure you ask about what the package costs and what is/isn’t included. There are many medications and procedures that are a-la-carte that are not included. Note this is not limited to this clinic but is applicable across the board.
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
7
Doctor
Andy Huang
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
3
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
6
NPS
0
Age 36
1 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Black or African-American
Income $200K - $499K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Positives: Dr. Wambach was warm, friendly, and empathetic, with a caring bedside manner. She is very emotionally invested in her patients having success, and cried when my egg retrieval failed. I appreciate that she genuinely cares so much about her patients. I also appreciate that she does the ultrasounds herself (instead of having ultrasound techs do the ultrasounds) whenever she is working in the office
The [Reproductive Partners Medical Group] clinic is also extremely busy almost all of the time and wait is usually very long...The nurses and clinic as a whole were extremely disorganized. They all share a workload, so messages through the portal and voicemail are responded to by whoever gets to it first, and you're communicating with what seems like a dozen different people. And since you don't have an assigned nurse, and your doctor doesn't have a specific clinical group or group of nurses, the result is that no one is ultimately responsible for getting things done and no one is held accountable when mistakes are made.
How was your experience with Carrie Wambach at Reproductive Partners Medical Group?
Positives: Dr. Wambach was warm, friendly, and empathetic, with a caring bedside manner. She is very emotionally invested in her patients having success, and cried when my egg retrieval failed. I appreciate that she genuinely cares so much about her patients. I also appreciate that she does the ultrasounds herself (instead of having ultrasound techs do the ultrasounds) whenever she is working in the office, and that she has a gentle ultrasound technique and never caused me pain during ultrasounds like some of the other doctors did. And it's nice not having to have ultrasounds with a dozen different people and knowing that as long as your doctor is in the office, they will do the ultrasound themselves. Cons: Before the cycle started I expressed concern that my stress levels were extremely high, since I was not only dealing with infertility, but also chronic pain and severely limited mobility due to my pain, plus a number of other very stressful life events. I told her I was breaking down crying almost every day, was severely depressed, and concerned that going through an egg retrieval cycle would cause me even more pain which would be very difficult to get through since you can't take pain medication during IVF, plus cause even higher stress levels, which might negatively affect my egg quality. I also expressed concern that I was on high doses of NSAIDs at the time, and asked whether that could negatively affect my egg quality too. I wanted to wait until I had time to have my back pain treated, and wasn't on the NSAIDs but Dr. Wambach said we really needed to get my eggs out as soon as we can due to my diminished ovarian reserve, and that the NSAIDs don't affect egg quality very much as long as they are stopped by day 7 of ovarian stimulation, and that everyone who goes through IVF has extremely high stress levels. So I went forward with the cycle, which was very painful for me due to having to get to the clinic every other day for 15 days. I had 8 appointments which was much more than I had anticipated, I felt absolutely horrible (physically and emotionally) the entire time, and my stress levels were absolutely through the roof, depsite therapy, meditation, etc. During the cycle I also expressed concern that my follicles didn't seem to be growing well, but she reassured me that it's ok or even good for them to grow more slowly, so there were only tiny adjustments made to my protocol (raised Gonal by 75 IU 2x only) and she didn't add in Menopur until day 13 of injections. Then my follicles jumped in size from only 2 days of Menopur, I lost the synchronization of my follicles and only ended up with 2 eggs at retrieval, and they were both such terrible quality that they died the first day. I was absolutely devastated, and went into a really serious, deep depression for several months afterwards. Afterwards I learned from other fertility doctors that NSAIDs can lower egg quality, and so can extremely high stress levels, and so can having such slow growth of follicles, since then the eggs are exposed to the medication for longer which can damage the quality. So now looking back, as much as I liked Dr. Wambach's personality, bedside manner and ultrasound technique, I feel really upset that I wasn't warned that my high stress levels from my pain and the NSAIDs I was on could damage my eggs, and that more adjustments weren't made to my protocol so that I'd only need to stim for 8-10 days, which studies show is the ideal time period for the best egg quality. I was so upset with how the cycle went (as well as many frustrations we had with the clinic and other doctors in the practice) that we switched clinics and doctors.
What's one piece of advice would you give a prospective patient of Carrie Wambach at Reproductive Partners Medical Group?
Firstly, I do not recommend being a passive participant in your fertility care, no matter which clinic you go to or doctor you see. Fertility treatments are extremely physically and emotionally difficult to go through, as well as extremely expensive, and when a cycle fails, it is absolutely devastating. So you really want to maximize your chances of success and minimize how many cycles you have to go through, and that requires being an informed patient. You wouldn't go buy a $25,000 car without thouroughly researching it first, so (even if you have fertility insurance coverage) don't blindly follow whatever protocol your doctor suggests without researching it yourself first. You won't get an in depth, lengthy explanation from any doctor or clinic you see - that's just not how it works. So I strongly recommend getting multiple opinions from different doctors whenever possible, following other doctors on Instagram to see their tips and joining support groups so you can ask patients with your same age and diagnosis, who have been through many cycles what worked for them and what didn't. And look up studies yourself if you have the time and you're able to understand them - you can use pubmed to do this, that's how I found out that NSAIDs and long exposure to IVF meds can lower egg quality, and a lot of other information. The more you educate yourself the more you will be prepared for your appointments with Dr. Wambach, or ANY other fertility doctor. I also recommend scheduling several 15-30 min telehealth appointments per week for while you're in a treatment cycle. If you schedule these appointment in advance, as soon as you decide that you're going to do a treatment cycle, it will give you the opportunity to ask Dr. Wambach (or any other fertility dr you decide to go with) questions as the cycle progresses. Dr. Wambach and pretty much every other fertility dr are extremely busy, so if you wait until something happens or goes wrong during your cycle, and then try to schedule an appointment with your dr to talk about it or to ask questions, you probably won't get an appointment for weeks, and by then the entire cycle will be over. The ultrasounds & bloodwork appointments can't be scheduled until 1-3 days beforehand, but you can set up the telehealth appointments to ask questions weeks in advance, so take advantage of that and have at least 2 appointments per week set up during your treatment cycles, in order to have access to your Dr to express concerns and ask questions. Also, if you aren't happy with how the cycle is going (follicle growth seems too fast, or too slow, not staying synchronized, bad feeling about the outcome, whatever else) express it to Dr. Wambach, and be firm about wanting to adjust your protocol. Don't be afraid to take charge (I would have done so, if I had known that my follicles should really be growing faster - so that circles back to educating yourself before starting).
During treatment, were you treated like a number or a human with Carrie Wambach at Reproductive Partners Medical Group?
Dr. Wambach is very empathetic. She shared that she went through IVF in order to have her child, so she understands how hard it is. She always asked how I was doing, and she called me several times when I was upset, worried or had doubts. I never felt that she was just in it for the money, I feel that she she cares about her patients.
Describe the protocols Carrie Wambach used in your cycles at Reproductive Partners Medical Group and their degree of success.
For my egg retrieval Dr. Wambach had me do estrogen priming for about 12 days before my period started, which was to sychronize my follicles, since I normally have a big lead follicle very early in my cycle. The estrogen prevents the lead follicle from getting too big compared to the other follicles, so they can hopefully all make it to the retrieval in synch. That part of the protocol worked fine, I had 8 follicles and 6 of them were synchronized by the time I got my period. Then for the actual stimulation protocol Dr. Wambach had me try what many clinics call "Mini IVF". This is a very low dose of fertility medication which some clinics believe is better for people with diminished ovarian reserve, like myself. It does work better for some patients, but unfortunately it didn't seem to work well for me. My mini IVF protocol was Letrozole 2x daily for about 1 week, plus 150 IU Gonal F. But after a whole week my follicles had barely grown at all, so we stopped the Letrozole and increased Gonal to 225 IU on day 5 of stimulation. But they were still barely growing after a week of stims (and I should have been basically almost done at this point) so then Dr. Wambach increased the Gonal to 300 IU, but still very slow growth. Finally, on day 13 she finally added in Menopur, which it seemed I really needed to have since then my follicles finally grew, but I feel it was added in at too high of a dose (150 IU) since then my follicles shot up in size from 14 mm to 22mm in only two days. After the cycle failed, I found out that the Gonal F only protocol I was on is not consistent with protocols based on the POSEIDON group classification system for patients with diminished ovarian reserve. There are specific recommended protocols for different subgroups of DOR, which Dr. Wambach didn't mention and I unfortunately only found out about after my cycle failed. If I had been on the protocol recommended for my POSEIDON group, then I would have been on Menopur from the start, and probably would have responded much better. Also, my LH levels really should have been checked every few days, since I wasn't on Menopur (Gonal F is FSH only, Menopur is FSH + LH). Even if Dr. Wambach doesn't believe in doing a POSEIDON specific protocols, my LH levels definitely should have been monitored, and if they had been, then Menopur probably would have been added in much sooner, which could have prevented stims from dragging on for 15 days and possibly resulted in better egg quality. Dr. Wambach also had me take 1/2 vial (8.7 IU) of Omnitrope (human growth hormone) during the cycle, mainly because I wanted to try human growth hormone to see if it would improve my egg quality. But after my cycle failed, I found multiple studies on human growth hormone for diminished ovarian reserve, and all of the protocols with succesful outcomes had patients take it for 4-6 weeks before egg retrieval. None of them showed a benefit of taking it only during stimulation. So that was upsetting and I feel the timing was not consistent with what studies show for my diagnosis.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
The nurses and clinic as a whole were extremely disorganized. They all share a workload, so messages through the portal and voicemail are responded to by whoever gets to it first, and you're communicating with what seems like a dozen different people. And since you don't have an assigned nurse, and your doctor doesn't have a specific clinical group or group of nurses, the result is that no one is ultimately responsible for getting things done and no one is held accountable when mistakes are made. And there were constant mistakes made, throughout the 4 months we went to this clinic. First, the nurses didn't run blood tests that were ordered, lost my partner's blood samples and shipped an empty bloodwork kit to the lab. The lab apparently called them and spoke to multiple different people, plus left voicemails several times, over a two week period, informing them that the bloodwork order and kit had been sent without a blood sample and that they needed to redo it. So they were fully aware that they had made a mistake and that the test needed to be redone, and yet the nurses never called or messaged us. We even messaged them several times asking if it was done and yet they never told us of the issue. We didn't find out that the blood hadn't been shipped to the lab until a month afterwards, so then the results took an entire month longer than they should have which was extremely aggravating. Dr. Wambach reassured us that the mistake happened because this particular blood test was one they don't normally do and that the egg retrieval/ICSI cycle would go much more smoothly, but that was definitely not the case. The nurses continued to make mistakes left and right, were extremly difficult to reach (no one answers the phone when you call, they work off of their voicemail system and most times your call isn't returned until the next day, but oftentimes it's a crucial question or issue that needs to be addressed right away). They also gave me incorrect information about my insurance coverage and ordering medications. They said that my insurance wouldn't cover ordering a larger quantity of meds, so I had to refill my injectable meds every 2 days which turned out to be a giant, extremely time consuming, stressful process, especially since the only pharmacy my insurance covers is closed on weekends, and doesn't do same day delivery. So then I had to get Menopur on short notice during a weekend from a local pharmacy which my insurance doesn't cover, which turned into a 4 month long battle with my insurance company that took an appeal and multiple hour long phone calls to resolve. Then come to find out from my insurance that they actually don't have any limits on the quantity of meds that can be ordered and that the nurses could have ordered ALL of the meds that I would need for an entire cycle (or even multiple cycles) upfront, before I even started, so then I wouldn't have had to deal with ordering medications during my IVF cycle, on top of all the other stress and hormone side effects that I was dealing with. My stress levels during that cycle were through the roof, and at least 50% of that was because of having to hassle with my dang pharmacy and insurance company every 2 days, plus dealing with medication being delivered to the wrong place, etc. and turns out it was all totally unecessary. I complained about the difficulties I was having with the nurses and was given an apology for what the clinical director called "a series of unfortunate events" and was told that the clinic director would reach out to me within one day to address my concerns, but no one ever reached out. And we are STILL dealing with errors made by reproductive partners 4 months after switching clinics, because they apparently also didn't refrigerate one of my partners STD panel blood tests, so the test was invalid. That means that reproductive partners actually went forward with handling his sperm, without a valid STD panel test at the time of our cycle. And now my partner has to redo the test in order to do another cycle with our new clinic. Unbelievable.
Describe your experience with Reproductive Partners Medical Group.
Although my experience with my primary doctor was mixed, my experience with the two male doctors was terrible. I saw each of them once, during a week when Dr. Wambach was working from home. The first time, a female tech did my ultrasound but had trouble getting a good visual of my ovary. She was digging around in there for 20 min which was already uncomfortable enough, but then just when I finally thought I was done, and had gotten dressed, Dr. Hyuang came over and abruptly told me he was going to do an ultrasound on me himself because he wasn't happy with the images that the tech had gotten. This caused me a lot of anxiety, and I had asked for a note to be put in my file that I'm an abuse survivor and have extreme anxiety during ultrasounds with male doctors, and that I only wanted to have ultrasounds with females. Either the note was never put in, or Dr. Hyuang completely ignored it, either way he insisted on doing the ultrasound on me himself, and I felt like I had no other choice, since if the images were really bad, then they wouldn't get the info they needed and I was in the middle of an IVF cycle. So I went through with it but told him I have anxiety and pelvic pain from endometriosis, he absentmindedly said he understood, but then he still pressed the ultrasound wand into my cervix really hard, which hurt me and was extremely upsetting, considering my history of abuse. I was SO upset and angry, Then, two days later I needed another ultrasound, and again my Dr was gone so I saw Dr. Rosen, and this time I insisted on only having a tech do the ultrasound, but then he told me that I only had 3 follicles left (2 days beforehand I had 5) and that by the time we did the retrieval I would probably only have 1-2. That was a shock and caused me to break down crying on the ultrasound table, and it was terrible having to give my partner such awful news, we were both extremely upset afterwards and he had to call out of work, but then after I messaged Dr. Wambach about how upset I was, she called and said that she saw 5 follicles on my ultrasound, and asked why Dr. Rosen said I only had 3 follicles! Ummm I'd like to know the answer to that question myself! Dr. Rosen literally gave me terrible news, that turned out to be incorrect. Both of the male doctors put me through unnecessary emotional distress and I would never recommend anyone to them. And as mentioned in other sections of my review, RPMG made many mistakes, it was consistently difficult to reach them since they never answer the phone, the clinical director never followed through with my complaint, as far as I'm aware no one ever addressed the issues we brought up with the nurses... it was just a terrible experience all around. The clinic is also extremely busy almost all of the time and wait is usually very long. We waited for 45 min to an hour each time, our appointments were almost never on time, and now after switching clinics, we realize that not all clinics have such long wait times. Or disorganized staff. Or difficulty reaching someone and getting responses on time... or tons of mistakes made. I really advise anyone who is choosing a clinic (or anyone who is having a hard time with their current clinic) to get feedback in multiple IVF support groups and recommendations on where to go, and seriously consider switching if too many mistakes are made. It isn't worth the added stress to stay with clinics that make mistakes or are difficult to deal with, you have to do what is best for you and the success of your treatment.
Describe the costs associated with your care under Carrie Wambach at Reproductive Partners Medical Group.
We have Progyny coverage, so we didn't find out what the cost of our cycle was.
Describe Carrie Wambach's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
Dr. Wambach prefers single embryo transfers due to the risks during pregnancy associated with twins.
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at Reproductive Partners Medical Group.
As mentioned in the rest of the review, RPMG: 1. Lost one of our blood samples 2. Shipped a lab order to the lab without the blood sample 3. Didn't refrigerate another blood sample 4. Didn't respond to multiple phone calls from the lab informing them of their mistakes 5. Didn't inform us that there was a mistake, which delayed our test result by over a month 6. Didn't order a test that our genetic counselor requested, and didn't respond to our genetic counselors multiple phone calls and voicemails and my multiple messages explaining the test 7. Gave me incorrect info related to my insurance and pharmacy practices and made me reorder medications much more often than was necessary 8. Didn't respect my wish to only have vaginal ultrasounds with females due to my history of abuse and anxiety, and I had a male doctor redo an ultrasound and cause me pain during it 9. A doctor gave me incorrect info about my follicle count which was extremely distressing 10. The clinical director said they would contact me to discuss the mistakes, but then they never contacted me 11. My protocol wasn't adjusted soon enough, dragged on for a long time, and then failed
6
Doctor
Carrie Wambach
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
2 of 5
0
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
8
NPS
7
Age 37 - 38
1 IUI
Ashkenazi Jewish
Income $50K - $99K
Teacher
2nd of 4 Docs
6 IUI With Other Docs
Donor Sperm
Neutral
Neutral
Unsuccessful
He [Dr. Huang] was kind and personable. When I asked if we could adjust the treatment (after several failed IUIs) he agreed, but it was not communicated well to his partners, who I mostly saw. He was usually responsive to texts and phone calls and reached out when I had questions...He followed up with me personally most of the time, but not all of the time
They [nursing staff of Reproductive Partners Medical Group] were kind and responsive and always returned phone calls and answered questions within the same or next business day...They have the operation down like a well-oiled machine. They often have very long wait times. I've waited sometimes nearly 2 hours from my appointment time. They don't charge for missed appointments, which is good. They respond to voicemails. Billing is really confusing.
How was your experience with Andy Huang at Reproductive Partners Medical Group?
He was kind and personable. When I asked if we could adjust the treatment (after several failed IUIs) he agreed, but it was not communicated well to his partners, who I mostly saw. He was usually responsive to texts and phone calls and reached out when I had questions.
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
Advocate for what you know about your body early on. Expect to rarely see Dr. Huang, but to be able to reach him when needed.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
He was warm and personable and new who I was. He followed up with me personally most of the time, but not all of the time. He was responsive, eventually, to requests I made.
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
Come in for an ultrasound on CD 3, take letrozole for 5 days and come back 2/3 days later for another ultrasound. Then come back a few days later for another ultrasound and the IUI.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
When I first met with Dr. Huang for a consult, he told me that although he would not always be the Dr. to see me, I'd have an assigned nurse. I was excited by this prospect. But, in reality, I only saw this nurse a handful of times. Instead, I went from nurse to nurse and things were not always communicated well between them. They were kind and responsive and always returned phone calls and answered questions within the same or next business day. But, it would have been nice to have some consistency.
Describe your experience with Reproductive Partners Medical Group.
They have the operation down like a well-oiled machine. They often have very long wait times. I've waited sometimes nearly 2 hours from my appointment time. They don't charge for missed appointments, which is good. They respond to voicemails. Billing is really confusing. You rarely see your assigned Dr. The Dr.s don't often know who you are. They are open on weekends, which is great.
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
Each IUI cycle was roughly $1000 with three ultrasounds and the IUI. I also had to pay for donor sperm.
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Reproductive Partners Medical Group.
I have had 5 cycles with this clinic. My prescription was only called in successfully with 1. The rest, I had to keep calling or ask for a hard copy of the prescription. Of the 5 cycles, only one lab result is in the patient portal. The rest were communicated by phone, but I'm someone who likes to see all my tests. I asked for an IUI on a specific day and spoke to one nurse who said that was fine. Then when I came in for the IUI, they said it was for an ultrasound.
8
Doctor
Andy Huang
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
2016 - 2020, Unknown Success
NPS
10
NPS
9
Age 35 - 39
1 Fertility Medications
Unexplained
European
Income $50K - $99K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Carrie Wambach is] Knowledgeable, experienced, always learning about new techniques that come up. She is sensitive to personal information and really makes me feel taken care of. She leaves things up to my and my partners choice - but gives us all of the information to be able to make that choice. And she knows that the mental part of all of this is difficult...She always knew me and my history and anything we’d talked about even months before.
They [nurses at Reproductive Partners Medical Group] seem to rotate - so I’ve had a hard time getting to know them by name. But they are always very warm, polite and knowledgeable. They always return my call prepared and answer every question patiently...She [Dr. Wambach] always knew me and my history and anything we’d talked about even months before. She’s really kind and clear as well as emotionally supportive.
How was your experience with Carrie Wambach at Reproductive Partners Medical Group?
She is fantastic! Knowledgeable, experienced, always learning about new techniques that come up. She is sensitive to personal information and really makes me feel taken care of. She leaves things up to my and my partners choice - but gives us all of the information to be able to make that choice. And she knows that the mental part of all of this is difficult. So she encourages that part as well. Always a lovely experience with her!
What's one piece of advice would you give a prospective patient of Carrie Wambach at Reproductive Partners Medical Group?
Prepare your questions ahead of time - she is very busy - but will stay and answer questions when needed.
During treatment, were you treated like a number or a human with Carrie Wambach at Reproductive Partners Medical Group?
She always knew me and my history and anything we’d talked about even months before. She’s really kind and clear as well as emotionally supportive.
Describe the protocols Carrie Wambach used in your cycles at Reproductive Partners Medical Group and their degree of success.
We tried naturally for a year - with her monitoring for 4 of those months - so we knew the exact days I was ovulating. We eventually tried Clomid and I did get pregnant. But it was gone at 5 weeks. She has been very kind through the process and we are looking forward to starting a round of IVF when the quarantine is over.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
They seem to rotate - so I’ve had a hard time getting to know them by name. But they are always very warm, polite and knowledgeable. They always return my call prepared and answer every question patiently.
Describe your experience with Reproductive Partners Medical Group.
They are all very helpful and kind. I wish they would say their names - so I could learn them. Or wear name tags or something. I feel bad not knowing them when I see them so often. There seem to be a lot that rotate each day - so it’s just hard to be personal. And they each have different job levels it seems - I just wish I knew what that was all about and how I could be friendlier to them!
Describe the costs associated with your care under Carrie Wambach at Reproductive Partners Medical Group.
Every visit is $250. I pay out of pocket as my insurance does not cover this. Blood tests range depending on which lab they send it to. One progesterone year sent to Quest was $280. I asked them to send to another lab the next time and the same test, that included thyroid, and a bunch of other things was only $95. The Clomid round was no more expensive than natural monitored cycle. IVF will be around $18,000.
Describe Carrie Wambach's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
It was not a fit for me - so we did not discuss in depth.
10
Doctor
Carrie Wambach
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2019 - 2020, Consult
NPS
10
NPS
10
Age 22 - 23
European
Latinx
Middle Eastern
Native American
Income $0 - $49K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Andy Huang] was very compassionate, explanatory, and very understanding! He was extremely helpful and genuine when explaining the whole egg donation process and making sure that I felt safe and understood...He was genuine and helpful and while our process is still on going, he has been adamant that I may contact him or the nurses for any needs or questions with the medication or process!
The clinic is question [Reproductive Partners Medical Group] was amazing! Very clean, with great staff, and understanding trustworthy doctors and nurses that are there to fully help you! Everyone there was very helpful and understanding with every bit of care and kindness! I would recommend this clinic to anyone who was looking to donate or any couple who is looking for help they will definitely get that at this clinic
How was your experience with Andy Huang at Reproductive Partners Medical Group?
Dr. Huang is a very sweet man! He made sure to break the entire process down and make sure that I felt comfortable, understood every aspect of the process, all while making sure that I was in a good standing. He was very compassionate, kind and respectful in every manner and I would of course trust him with my care regarding anything that is related to the process!
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
Be attentive and listen close! Don’t be afraid to have questions or contact him! He is very understanding and supportive and will make sure that he is as accessible as he can to make sure you feel safe and the process goes smoothly!
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
Dr. Huang was very compassionate, explanatory, and very understanding! He was extremely helpful and genuine when explaining the whole egg donation process and making sure that I felt safe and understood! He is a very sweet man and a wonderful doctor from my prospective!
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
I remember the Doctor explained to me everything in the most simple way so I was able to grasp it and understand the best of my ability! He was genuine and helpful and while our process is still on going, he has been adamant that I may contact him or the nurses for any needs or questions with the medication or process!
Describe your experience with your nurse at Reproductive Partners Medical Group. (Assigned nurse: Jennifer)
Jennifer was so sweet! We got to talking about my reasoning for donation and al about her children and family! It was so nice to work with her as she was very sweet, genuine, and a delight to talk to!
Describe your experience with Reproductive Partners Medical Group.
The clinic is question was amazing! Very clean, with great staff, and understanding trustworthy doctors and nurses that are there to fully help you! Everyone there was very helpful and understanding with every bit of care and kindness! I would recommend this clinic to anyone who was looking to donate or any couple who is looking for help they will definitely get that at this clinic
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
I am working through an Egg Donation company and have insurance and payments through them and they were all aware and accommodating with everything
Describe Andy Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
Dr. Huang explained exponentially the process and wrote it down so I could go over it and not just on literature from a pamphlet! He was very helpful in those regards
10
Doctor
Andy Huang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
3
NPS
2
Age 36
2 IUI
1 IVF
Male Factor
East Asian
Income $100K - $199K
Marketer or PR
1st of 3 Docs
3 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Huang is kind and caring but relays information to you as if you are a statistic which feels very impersonal....[Protocol] Traditional stimulation using Menopur, Follstim and triggers...From being seen an hour to 2 hours late to feeling rushed in the room when you do finally get inside - it’s not what you expect from a top rated doctor. When you first meet with Dr Huang he takes you through numbers related to ivf and success- he does this with every patient and while this is helpful to know- it feel very impersonal. Everyone is different and you don’t feel unique at this clinic. Dr Huang will immediately give you access to his cell phone and ask to communicate with text or calls if there are any questions but it takes days sometimes to get a response.
I was assigned a nurse [at Reproductive Partners Medical Group] but I never saw her or communicated with her. Every time I went in it was a different nurse who wasn’t familiar with my case. There was an incident the very first time during an IUI where some of my paperwork wasn’t completed and they actually toile through to day of procedure without checking aid resulted in a cancelling the IUI. This was extremely careless and brings me back to the original point of everything being a bit crazy at this clinic
How was your experience with Andy Huang at Reproductive Partners Medical Group?
Andy Huang is extremely kind, compassionate and caring but he takes on so many patients that you get lost in the mix. From being seen an hour to 2 hours late to feeling rushed in the room when you do finally get inside - it’s not what you expect from a top rated doctor. When you first meet with Dr Huang he takes you through numbers related to ivf and success- he does this with every patient and while this is helpful to know- it feel very impersonal. Everyone is different and you don’t feel unique at this clinic. Dr Huang will immediately give you access to his cell phone and ask to communicate with text or calls if there are any questions but it takes days sometimes to get a response.
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
I would only commit if you don’t work- and have plenty of time. The process for monitoring is long and tedious and it’s a bit of a zoo.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
The clinic is extremely busy and regardless of having an appointment you still need to wait atleast an hour before being seen. Dr Huang is kind and caring but relays information to you as if you are a statistic which feels very impersonal.
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
Traditional stimulation using Menopur, Follstim and triggers
Describe your experience with your nurse at Reproductive Partners Medical Group. (Assigned nurse: I was but I never saw her! )
I was assigned a nurse but I never saw her or communicated with her. Every time I went in it was a different nurse who wasn’t familiar with my case. There was an incident the very first time during an IUI where some of my paperwork wasn’t completed and they actually toile through to day of procedure without checking aid resulted in a cancelling the IUI. This was extremely careless and brings me back to the original point of everything being a bit crazy at this clinic.
Describe your experience with Reproductive Partners Medical Group.
Strengths - centrally located - kind staff - compassionate Weaknesses - overbooked and too many patients - lack of attention to detail - made to feel like a statistic - impersonal - major errors made with paperwork and authorization forms - rotating doctors - if you want to see dr Huang exclusively you may have to travel to Redondo beach to his second practice - made to feel rushed
Describe your experience with your monitoring appointments at Reproductive Partners Medical Group.
As mentioned before- it’s atleast a one to two hour wait. I was working and very busy at the time and was always made to run late. They have zero consideration for your time
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
16-20k
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Canceled a cycle due to clinic error
3
Doctor
Andy Huang
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
2 of 5
2
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
8
Age 44
1 Fertility Medications
Income $100K - $199K
Business Executive
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
planning on an IVF cycle with the necessary medication and injections, which would have hopefully resulted in a successful retrieval, followed by genetic testing, and then implantation [with Dr. Gregory Rosen]...he explains things in a manner that are maybe more thorough and technical... with a side of light-heartedness. That's how I felt every time I saw or spoke with him, by phone, in person, AND over text. He was thorough and kind, and I appreciated that so much...through the pregnancy that was a result of my husband and I trying naturally, and through the miscarriage that it ended in, unfortunately.
[The staff at Reproductive Partners Medical Group] really have been responsive to my questions, and also checked in with me even prior to starting any treatments with this clinic... really just kind and warm, and I felt like a person...always called back if I left a message (which I did a lot). They handled me with care, and kindness. A lovely team...$30,000-35,000 for a single IVF cycle...the rooms are clean and everything feels modern and up to date in terms of equipment. The BH clinic isn't huge so it feels less like a factory, and more human. The weakness for me was the finance lady I dealt with. I felt like she was a car salesman and I was buying a used car. Obviously you know what you're potentially in for when you are faced with infertility treatments but I felt like her approach was like the finance person you deal with when you're getting the car... it just didn't feel great. That was my least favorite part and I think she was my least favorite interaction.
How was your experience with Gregory Rosen at Reproductive Partners Medical Group?
Dr. Rosen is obviously a leader in this area. He doesn't relay that in an arrogant way but if you consult with at least one other doctor I think you'd find that he explains things in a manner that are maybe more thorough and technical... with a side of light-heartedness. That's how I felt every time I saw or spoke with him, by phone, in person, AND over text. He was thorough and kind, and I appreciated that so much...through the pregnancy that was a result of my husband and I trying naturally, and through the miscarriage that it ended in, unfortunately. I trusted his insight and intel, and even though we didn't get to the full IVF cycle yet, we hopefully will once I'm back to "normal".
What's one piece of advice would you give a prospective patient of Gregory Rosen at Reproductive Partners Medical Group?
Go see him. Ask any question... ask ALL the questions. He's patient and knowledgeable and if you decide you don't like him, he himself will tell you to see somebody else in his clinic. Be prepared to hear the reality of things, but also prepare for what could be the miracle or blessing you've been waiting for.
During treatment, were you treated like a number or a human with Gregory Rosen at Reproductive Partners Medical Group?
Dr. Rosen and his nurses really have been responsive to my questions, and also checked in with me even prior to starting any treatments with this clinic... really just kind and warm, and I felt like a person. My husband and I had a consultation with him, and then literally found out I was pregnant as I was about to start treatment. They checked in with me and helped me through the miscarriage. It was exactly the kind of care I needed, and I'm especially grateful.
Describe the protocols Gregory Rosen used in your cycles at Reproductive Partners Medical Group and their degree of success.
We were starting hormone patches, and then planning on an IVF cycle with the necessary medication and injections, which would have hopefully resulted in a successful retrieval, followed by genetic testing, and then implantation.
Describe your experience with your nurse at Reproductive Partners Medical Group. (Assigned nurse: Jenny)
The entire staff was really sweet and warm, and always called back if I left a message (which I did a lot). They handled me with care, and kindness. A lovely team.
Describe your experience with Reproductive Partners Medical Group.
The strengths are the doctors and nursing team, for sure. Also, the rooms are clean and everything feels modern and up to date in terms of equipment. The BH clinic isn't huge so it feels less like a factory, and more human. The weakness for me was the finance lady I dealt with. I felt like she was a car salesman and I was buying a used car. Obviously you know what you're potentially in for when you are faced with infertility treatments but I felt like her approach was like the finance person you deal with when you're getting the car... it just didn't feel great. That was my least favorite part and I think she was my least favorite interaction.
Describe the costs associated with your care under Gregory Rosen at Reproductive Partners Medical Group.
$30,000-35,000 for a single IVF cycle
What specific things went wrong at Reproductive Partners Medical Group?
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Partners Medical Group.
I don't feel so strongly about this in a negative way...the fact is it didn't bother me very much. I emailed ultrasound pictures to the nurse who reviewed and was going to share with the doctor. I had an appointment a few days later (that's mainly why it wasn't a big deal to me... and we were already faced with knowing that this wasn't a viable pregnancy). Apparently the images weren't forwarded to the doctor.
10
Doctor
Gregory Rosen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
9
NPS
6
Age 33
Male Factor
European
Income $200K - $499K
1st of 3 Docs
4 IVF With Other Docs
Strongly Recommends
Doesn't Recommend
Unsuccessful
Dr. Huang just wanted to replicate everything that was suggested by my older Dr during the successful cycle of my daughter. He did suggest we try human growth hormone as well. ... He is very caring and thorough. We only did a consult with him, but from the consult, I felt like I was in good hands. ... The Dr. then told us that we would have to do a TESE or we could not be patients here [Repro Partners Med Grp] .
We're dealing with MFI, and had a daughter through another clinic. Trying for #2 we wanted to switch to this clinic [Repro Partners Med Grp] where we were told the lab couldn't find any sperm. The Dr. then told us that we would have to do a TESE or we could not be patients here. ... We were very disappointed in their push to jump straight to a TESE and feel that they could find sperm, but were worried about how the low #s might impact their results. Thus, they were not willing to go the extra mile for us (i.e. search for those sperm and take a chance on a cycle not working out). Disappointing for sure.
How was your experience with Andy Huang at Reproductive Partners Medical Group?
He is very caring and thorough. We only did a consult with him, but from the consult, I felt like I was in good hands. However, the lab was our problem and he had no solutions for us on that end. Basically, we're dealing with MFI, and had a daughter through another clinic. Trying for #2 we wanted to switch to this clinic where we were told the lab couldn't find any sperm. The Dr. then told us that we would have to do a TESE or we could not be patients here. We moved to another clinic where we have had enough sperm to fertilize &gt;40 eggs with ICSI.
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
Dr. Huang is great. The lab is what matters though.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
This clinic is VERY busy. Long wait times in the office. Once you are with Dr. Huang he is very warm and caring, but the clinic itself is a machine.
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
Dr. Huang just wanted to replicate everything that was suggested by my older Dr during the successful cycle of my daughter. He did suggest we try human growth hormone as well.
Describe your experience with your nurse at Reproductive Partners Medical Group. (Assigned nurse: Alexis)
Nurse was great, loved having one nurse assigned to your case. Made communication a lot smoother.
Describe your experience with Reproductive Partners Medical Group.
Strengths: Good reputation - this is where Kim Kardashian went so you know if they have all the $$$ in the world and chose this clinic, that's a good sign. Weaknesses: BUSY - the wait time in the Beverly Hills office was 1 hour. With appts every other day, I don't have the time to spend an hour waiting to see the Dr.
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
It was going to be 30-40k
What specific things went wrong at Reproductive Partners Medical Group?
  • Lost appointments
Describe the specific things that went wrong at Reproductive Partners Medical Group.
We're dealing with MFI, and had a daughter through another clinic. Trying for #2 we wanted to switch to this clinic where we were told the lab couldn't find any sperm. The Dr. then told us that we would have to do a TESE or we could not be patients here. We moved to another clinic where we have had enough sperm to fertilize &gt;40 eggs with ICSI. We were very disappointed in their push to jump straight to a TESE and feel that they could find sperm, but were worried about how the low #s might impact their results. Thus, they were not willing to go the extra mile for us (i.e. search for those sperm and take a chance on a cycle not working out). Disappointing for sure.
9
Doctor
Andy Huang
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
2 of 5
6
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Unsuccessful
NPS
0
NPS
0
Age 30 - 34
6 IUI
Unexplained
1st of 3 Docs
IVF With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I was told after having one chemical pregnancy that I would not be allowed to do another frozen embryo transfer because "we don't want our success rate to go down if it shouldn't take again." After we were promised at least three attempts, we only got one. ... They [Repro Partners Med Group] jerked my husband and me around for four years - never providing any explanation as to why we couldn't get pregnant.
The waiting times were extreme - not being seen for 2-3 hours after appointment time. They billed us for procedures they did not do to us, refused to provide signed proof we authorized any bills. ...There were multiple times I had to sit on the floor outside the waiting room. The nursing staff were very nice and answered all my questions - but their answers differed and not one of them gave the same answer to anything.
How was your experience with Andy Huang at Reproductive Partners Medical Group?
I was told after having one chemical pregnancy that I would not be allowed to do another frozen embryo transfer because "we don't want our success rate to go down if it shouldn't take again." After we were promised at least three attempts, we only got one.
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
Don't go.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
Nobody appears to be on the same page. Different info from every source.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
Nobody looks at charts. Nobody communicates accurately to patients. We were told four different things about a blood test, only one of which was true.
Describe your experience with Reproductive Partners Medical Group.
Do not go here. They will not help you. They jerked my husband and me around for four years - never providing any explanation as to why we couldn't get pregnant. They billed us for procedures they did not do to us, refused to provide signed proof we authorized any bills. STAY AWAY.
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
Nothing was covered my insurance, which I told them, but they insisted on running it through insurance anyway. This made for several surprise bills from the clinic for services they said were paid, but actually were not.
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Lost or damaged samples
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Reproductive Partners Medical Group.
The waiting times were extreme - not being seen for 2-3 hours after appointment time. Waiting room does have a few amenities, like tea and nespresso machine, but it was also small and always crowded. There were multiple times I had to sit on the floor outside the waiting room. The nursing staff were very nice and answered all my questions - but their answers differed and not one of them gave the same answer to anything. Telling me different information about what results I should expect from tests, nobody was on the same page about anything.
0
Doctor
Andy Huang
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
3 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 29 - 30
4 Fertility Medications
Unexplained
European
Income $500K
Consultant
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Rosen has been excellent through this process for us. ... Dr. Rosen isn’t for everyone, but I find him and the doctors in his office to be completely refreshing. ... Dr Rosen looked at the facts and immediately identified my short luteal phase ... He put us on a plan that we feel confident in. He’s made himself available whenever I have questions, even if it’s a text at 7 PM. Every appointment he makes sure to go through things thoroughly and no question is ever too ridiculous for him to answer.
We had one issue where the prescription wasn’t called in, but we called to follow up and they [Reproductive Partners] sorted it out quickly. ... The wait can sometimes be up to an hour and a half, it’s well worth it, but definitely makes for stressful times. You also sometimes don’t know which doctor you’ll get ... Cost is actually lower than our last RE’s office, you won’t find a blinged out waiting room and office which I’m more than okay with. ... The nurses have always been kind to us and thorough. They always return calls quick and get me in for preferred time appointments.
How was your experience with Gregory Rosen at Reproductive Partners Medical Group?
Dr. Rosen has been excellent through this process for us. Our first RE was a cheerleader and downplayed how long we had been trying since I’m young. Dr Rosen looked at the facts and immediately identified my short luteal phase which my OBGYN and past RE never even touched on. He put us on a plan that we feel confident in. He’s made himself available whenever I have questions, even if it’s a text at 7 PM. Every appointment he makes sure to go through things thoroughly and no question is ever too ridiculous for him to answer. I know even if I’m just coming in for an ultrasound I’ll either see him or one of the two other doctors, all three are always well versed on where I’m at in my cycle before seeing me.
What's one piece of advice would you give a prospective patient of Gregory Rosen at Reproductive Partners Medical Group?
Don’t be discouraged by seeing all three doctors, you’ll receive the best care. Also, the wait can sometimes be long, but it’s worth it knowing you’ll always see the doctor and they’ll spend more than enough time answering your questions.
During treatment, were you treated like a number or a human with Gregory Rosen at Reproductive Partners Medical Group?
Dr. Rosen isn’t for everyone, but I find him and the doctors in his office to be completely refreshing. He takes his time to explain the best process. Even when I wanted to jump to an IUI or injectables, he convinced me it would be costly and not effective since neither would fix our issue. He’s made himself available via text or call on his cell if I have questions or need advice. He can also be funny through the process, which has been helpful for us.
Describe the protocols Gregory Rosen used in your cycles at Reproductive Partners Medical Group and their degree of success.
We started with clomid which helped extend my luteal phase to 12 days, the next cycle we upped the dose which made me ovulate earlier and ultimately extended my luteal phase to 13 days. My progesterone levels still weren’t high and I had read about Letrozole so I asked to try it, which he agreed. My first Letrozole cycle I responded really well ovulating on the 14th day of my cycle and giving me a 14 day luteal phase, my progesterone level was highish, but boarderline of where they’d want it. So this cycle we’ve upped the Letrozole dose.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
The nurses have always been kind to us and thorough. They always return calls quick and get me in for preferred time appointments. They’re always great with any follow up questions I might have or working on getting prescriptions organized.
Describe your experience with Reproductive Partners Medical Group.
The wait can sometimes be up to an hour and a half, it’s well worth it, but definitely makes for stressful times. You also sometimes don’t know which doctor you’ll get, between Huang, Rosen, and Wombach... but regardless all three are great, thorough, and read through your chart before coming into the room so they’re well versed on your cycle, etc. Cost is actually lower than our last RE’s office, you won’t find a blinged out waiting room and office which I’m more than okay with.
Describe the costs associated with your care under Gregory Rosen at Reproductive Partners Medical Group.
$160 per office visit for ultrasound, I think $80 or $60 for blood test, and $250 for original consultation.
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Reproductive Partners Medical Group.
We had one issue where the prescription wasn’t called in, but we called to follow up and they sorted it out quickly.
9
Doctor
Gregory Rosen
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
9
Age 33 - 34
2 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I've had all of my transfers done with him [Dr. Andy Huang] except one and the experience with him is far better... We're doing a hysteroscopy this cycle because I've not had a viable pregnancy with the high quality embryos and dr. Huang wants to make sure my uterus is all good before transferring two embryos...is very accessible. He will call after hours to make sure I have any questions answered. He texts to wish me luck before beta tests. He's really wonderful.
I did 3 transfers [at Reproductive Partners Medical Group]. Two of those with 1, no pregnancy. One of these with 2, resulting in a chemical. I'll transfer 2 next time... I've felt cared for and safe in their care. I've been going there for a year and a half...This is a multi doctor practice...It's tough always getting a different nurse. They're mostly all great!...You make a treatment plan before knowing the cost. That's traumatizing. I've had to change treatment plans because I couldn't afford the original one. They left a previous patient's baby on the screen in an office once, which was upsetting.
How was your experience with Andy Huang at Reproductive Partners Medical Group?
Dr. Huang takes his time. I've had many moments when I've been in tears, overwhelmed. Be never makes me feel like I'm taking too much time. My care feels individualized. He works with me to create a treatment plan that's feasible financially. He makes sure I'm comfortable. He didn't push me to do pgs testing even I decided not to do it. I'm so happy I found him. He is well liked by my acupuncturist.
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
Make sure he's the doctor that does your retrieval and transfers. This is a multi doctor practice. I've had all of my transfers done with him except one and the experience with him is far better.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
Dr. Huang is very accessible. He will call after hours to make sure I have any questions answered. He texts to wish me luck before beta tests. He's really wonderful.
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
I did mini stim IVF due to my diminished ovarian reserve. This resulted is high quality embryos- we froze 3 first cycle (aa, bb, and bc) and 5 second cycle (2x4aa, 3aa, and 2x4ab). Someone be with my levels would be lucky to freeze 1 embryo. We're doing a hysteroscopy this cycle because I've not had a viable pregnancy with the high quality embryos and dr. Huang wants to make sure my uterus is all good before transferring two embryos.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
It's tough always getting a different nurse. They're mostly all great!
Describe your experience with Reproductive Partners Medical Group.
You make a treatment plan before knowing the cost. That's traumatizing. I've had to change treatment plans because I couldn't afford the original one. They left a previous patient's baby on the screen in an office once, which was upsetting. The doctor calls to tell you you're not pregnant, but then you get the same call to great the upsetting news again. Despite these things, I've felt cared for and safe in their care. I've been going there for a year and a half.
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
50k so far
Describe Andy Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
I did 3 transfers. Two of those with 1, no pregnancy. One of these with 2, resulting in a chemical. I'll transfer 2 next time. They try to avoid twins but because I've not had a pregnancy, he's trying to increase the odds.
10
Doctor
Andy Huang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 37 - 41
Uterine Fibroids
European
Income $100K - $199K
3rd of 8 Docs
2 IUI With Other Docs
2 IVF With Other Docs
3 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Other doctors visualized my uterine fibroids but gave me conflicting advice as to how to proceed. Dr. Wambach, on the other hand, was clear and definitive that “they need to come out; they are changing the shape of your uterine cavity and need to come out surgically.” At a time when I was feeling overwhelmed and scared about how the surgery would affect my future chances of conception, Dr. Wambach provided clear direction and explained to me exactly why the surgery was necessary. I was so impressed with her, I returned a couple years later when struggling to conceive our second baby and consulted with her on next steps.
[The nurses at Reproductive Partners Medical Group are] Busy but compassionate...The office can have long wait times and the three doctor’s share patients so even if you request Dr. Wambach and begin working with her, there may be appointments in the future where you meet with one of the other doctors. All three are outstanding so I never had an issue with this but it may not work for some...the cash cost for IVF is a minimum of $15K
How was your experience with Carrie Wambach at Reproductive Partners Medical Group?
Dr. Wambach is smart and compassionate. She’s been there herself and understands how hard this process can be. I found her to be extremely professional with a warm bedside manner. My first experience with her was during a diagnosis of uterine fibroids. There was no question I had then; my OB had been tracking them for a year. The question was whether I needed a major surgery to remove them. I received conflicting advice from several different fertility doctors but Dr. Wambach did a saline ultrasound as the others had done but immediately saw that one of the fibroids was distorting my cavity and she definitively said “these must come out.” I had surgery two months later and conceived my son naturally six months later. My second experience with Dr. Wambach was four years later. With a different clinic closer to our home, we had completed two IUIs, two egg retrievals, and two embryo transfers of PGS-tested embryos all within the year. We had not had success with the IUIs or either embryo transfer. I have a couple of autoimmune diseases and was diagnosed with moderate adenomyosis after our last transfer. I felt overwhelmed and hopeless. I went back to Dr. Wambach to consult with her regarding what to do next. She was so incredibly helpful. She spent an hour with me going over the different variables and building a game plan. We are still working on executing the game plan but I have nothing but respect and the highest regard for Dr. Wambach’s skills and compassion.
What's one piece of advice would you give a prospective patient of Carrie Wambach at Reproductive Partners Medical Group?
The office can have long wait times and the three doctor’s share patients so even if you request Dr. Wambach and begin working with her, there may be appointments in the future where you meet with one of the other doctors. All three are outstanding so I never had an issue with this but it may not work for some.
During treatment, were you treated like a number or a human with Carrie Wambach at Reproductive Partners Medical Group?
Dr. Wambach is both warm and no-nonsense. Other doctors visualized my uterine fibroids but gave me conflicting advice as to how to proceed. Dr. Wambach, on the other hand, was clear and definitive that “they need to come out; they are changing the shape of your uterine cavity and need to come out surgically.” At a time when I was feeling overwhelmed and scared about how the surgery would affect my future chances of conception, Dr. Wambach provided clear direction and explained to me exactly why the surgery was necessary. I was so impressed with her, I returned a couple years later when struggling to conceive our second baby and consulted with her on next steps.
Describe the protocols Carrie Wambach used in your cycles at Reproductive Partners Medical Group and their degree of success.
Following a saline ultrasound, Dr. Wambach recommended an abdominal myomectomy to remove uterine fibroids distorting the shape of my cavity. Years later, after two failed transfers of PGS tested embryos, she recommended a hysteroscopy to check for adhesions or scare, ERA to check for optimal timing, a course of Lupron to address the adenomyosis and was willing to consider some immune-oriented protocols around transfer.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
Busy but compassionate
Describe your experience with Reproductive Partners Medical Group.
Strengths outweigh the weaknesses. Strengths include the skills and experience of all three doctors as well as a top-notch lab. The major weakness is that the sheer volume of patients makes for long waiting times.
Describe the costs associated with your care under Carrie Wambach at Reproductive Partners Medical Group.
I don’t remember the costs of a consult or appointment but the cash cost for IVF is a minimum of $15K bot including the medications
10
Doctor
Carrie Wambach
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
9
Age 29 - 31
1 IVF
Male Factor
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Sometimes you have to ask for the real deal, as Dr. Huang is so positive sometimes he will make things seem better than they might be. ... Dr. Huang always made me feel like I was his only patient, even when the office was packed with people in the waiting room. He spent time talking through the plan and expectations with me and would always return my call same day. ... Dr. Huang suggested eset for my first two transfers and at my third transfer he said if I was comfortable with twins we could put both embryos in...
The office [Reproductive Partners Medical Group] is very clean, but the waiting room is always crowded and the wait time is sometimes up to 2 hours!! ... The front office staff usually don’t give great estimates on wait time and I had plenty of days where I was late to work in the mornings. ... I was soooo shocked and scared that I was given a wrong diagnosis by the nurse on the phone. ...
How was your experience with Andy Huang at Reproductive Partners Medical Group?
Dr. Huang was the best Doctor, with Dr. Wambach a very very close second. They both proved to be extremely knowledgable and patient with me, after having two miscarriages with PGS embryos. They are the most compassionate Doctors!
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
Sometimes you have to ask for the real deal, as Dr. Huang is so positive sometimes he will make things seem better than they might be.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
Dr. Huang always made me feel like I was his only patient, even when the office was packed with people in the waiting room. He spent time talking through the plan and expectations with me and would always return my call same day. He called to check in on me often and was always very pleasant to be around!
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
I had one retrieval, got 7 embryos and was encouraged to PGS test. I ended up with 4 normal embryos. We did 2 transfers with a standard protocol (estrogen, progestrone, and baby aspirin) and I miscarried them both. The third transfer we put in 2 embryos and added in more meds - I was put on blood thinner shots, did 3 rounds of intrilipid infusions, and took pepcid, claritin, and steroids. One embryo stuck and I now have a baby girl!
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
The nursing staff were all so sweet! They didn’t seem to remember me or other patients as well as the Doctors did, but they were all professional and kind!
Describe your experience with Reproductive Partners Medical Group.
The office is very clean, but the waiting room is always crowded and the wait time is sometimes up to 2 hours!! That is the only downfall of the boutique clinic. The front office staff usually don’t give great estimates on wait time and I had plenty of days where I was late to work in the mornings.
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
$25,000
Describe Andy Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
Dr. Huang suggested eset for my first two transfers and at my third transfer he said if I was comfortable with twins we could put both embryos in as one of the embryos didn’t have a great grade and didn’t seem likely to stick on its own. It turned out that embryo didn’t make it, so I ended up with a singleton.
What specific things went wrong at Reproductive Partners Medical Group?
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Partners Medical Group.
At some point during my process I was called and told I had endometriosis by a nurse, but instead when I went in to see the Doctor I was told it was actually endometritis which is just a simple infection and was given antibiotics to treat it. I was soooo shocked and scared that I was given a wrong diagnosis by the nurse on the phone.
10
Doctor
Andy Huang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 35
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Ashkenazi Jewish
Middle Eastern
Income $200K - $499K
Marketer or PR
3rd of 3 Docs
1 IUI With Other Docs
3 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Huang is an incredibly thorough and articulate. He gives 110% attention whenever you are under his care.... He had suggested some alternative options that our previous doctor had not tried and have encouraged me and my husband not to give up hope.... After 3 failed rounds of IVF with heavy meds, he suggested a very mild form of stim that would be much less invasive. He said I may not produce as many eggs, but there is a chance that they will be better quality.
It’s [Repro Partners - Bev Hills] a very well oiled machine and the whole team works very well together to ensure you are receiving optimal care. I definitely don’t feel like just another number, which is how I felt at some of the other clinics I visited in the past. The whole team genuinely cares about getting you pregnant and is beyond supportive throughout the process.... Very clear and thorough in explaining the process, asking detailed questions and transparency with costs. The team asks a lot of questions to make sure they get a holistic understanding of your individual needs.
How was your experience with Andy Huang at Reproductive Partners Medical Group?
After 3 disappointing attempts ivf with the same doctor, my husband and I decided to start getting a second and third opinion with some other doctors that were recommended to us. I was genuinely so thankful to have met Dr. Huang and immediately felt at ease. He had suggested some alternative options that our previous doctor had not tried and have encouraged me and my husband not to give up hope. I can not speak to the outcome but do feel very confident in Dr. Huang’s competency and knowledge.
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
He’s worth the wait! I wasn’t sure if I wanted to wait 2 1/2 months to get an appointment but I’m very glad I did. Just the incredible wealth of knowledge I received from the first visit, immediately put me at ease despite everything that me and my husband had been through. Now that I’m in the system, I feel like I have his entire team’s support and they haven’t missed a beat with regards to attentiveness and communication.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
Dr. Huang is an incredibly thorough and articulate. He gives 110% attention whenever you are under his care. All of the doctors at his practice are equally as amazing and extremely knowledgable. They all work very well together as a team, and have thus far been very supportive throughout the IVF process.
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
After 3 failed rounds of IVF with heavy meds, he suggested a very mild form of stim that would be much less invasive. He said I may not produce as many eggs, but there is a chance that they will be better quality. He is also in the process of doing a mock transfer cycle to make sure there not any foreseeable issues with carrying before we move forward with the transfer..
Describe your experience with your nurse at Reproductive Partners Medical Group. (Assigned nurse: Becca)
Very clear and thorough in explaining the process, asking detailed questions and transparency with costs. The team asks a lot of questions to make sure they get a holistic understanding of your individual needs.
Describe your experience with Reproductive Partners Medical Group.
It’s a very well oiled machine and the whole team works very well together to ensure you are receiving optimal care. I definitely don’t feel like just another number, which is how I felt at some of the other clinics I visited in the past. The whole team genuinely cares about getting you pregnant and is beyond supportive throughout the process.
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
About $15k for a full IVF cycle
Describe Andy Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
He suggested one embryo transfer at a time due to the risks associated with carrying twins.
10
Doctor
Andy Huang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013 - 2018, Successful
NPS
9
NPS
8
Age 37 - 42
3 IVF
Poor Egg Quality
European
Income $50K - $99K
Sales Representative
1st of 4 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Successful
Andy Huang is very compassionate . He makes me feel he really cares and wants me to get pregnant . I have my little miracle baby because of him. He is really smart. The only thing I don't like that I always see different doctors. I am going to him since 2013 and the office got really busy and popular so he doesn't have time like before. I only see him maybe once a month during a cycle.
It's kind of confusing that I have different nurses [at Reproductive Partners Medical Group-LA] every time I go. They got much better but I had times when they made me feel like I am bothering them with my questions. Most of them more understanding and compassionate but some of them kind of rude... They messed up my insurance billing a bunch of times and it could be very frustrating in this difficult time we are going through
How was your experience with Andy Huang at Reproductive Partners Medical Group?
Andy Huang is very compassionate . He makes me feel he really cares and wants me to get pregnant . I have my little miracle baby because of him. He is really smart. The only thing I don't like that I always see different doctors. I am going to him since 2013 and the office got really busy and popular so he doesn't have time like before. I only see him maybe once a month during a cycle.
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
Make sure you have a consultation with him first. Also you have to watch out for the billing department. They are little bit an organized.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
Dr Huang is very carrying. He made me feel comfortable. He gave me his personal cell number to call him if I had any questions
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
I don't really remember my first protocols. My last one I just did a mini Ivf. I was on estrodol patches for about a week. 50 mg clomid and 150 iu follitisim . My first cycle I got 4 5 days embryos total. 2 was fresh transfer but ended up with chemical pregnancy and my 2 fet I had a healthy pregnancy. My second cycle I had 6 3day embryos total, I had 3 fet but I did get pregnant. My last cycle mini Ivf I got one embryo, not transferred yet.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
It's kind of confusing that I have different nurses every time I go. They got much better but I had times when they made me feel like I am bothering them with my questions. Most of them more understanding and compassionate but some of them kind of rude
Describe your experience with Reproductive Partners Medical Group.
The doctors are the best but the front office and the nurses could be better. They messed up my insurance billing a bunch of times and it could be very frustrating in this difficult time we are going through
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
I don't remember
Describe Andy Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
Because of my age and the embryo quality they recommended multiple embryo transfer
9
Doctor
Andy Huang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Unsuccessful
NPS
9
NPS
8
Age 39 - 40
2 IVF
Unexplained
Ashkenazi Jewish
Income $100K - $199K
2nd of 4 Docs
4 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Neutral
Unsuccessful
She [Dr. Wambach] did a full blood work panel testing for auto-immune issues. They came back negative. She did a uterine lining biopsy or what they call a "mock" cycle to ensure that your body is absorbing the meds at a certain rate. In my case, this yielded results that I need my transfer after 7 days of progesterone vs. five - so helpful info. She also did a full "auto-immune" protocol which is where I get intralipid infusion, take prednisone, and lovenox all to ensure that my immune system doesn't try to kill the embryo.
The greatest weakness in the amount of time you'll wait for your appointment, and the lack of empathy from the staff [RPMG] who handles billing.... there have been times where I am told to make sure I arrive on time for my appointment, and then I end up waiting one to two hours!!... They [nurses] are lovely , but very uneven. Some show a lot of compassion and care, others don't. Some are organized, others not. There was turnover, and lack of consistency. Some were organized, others not at all....really depended.
How was your experience with Carrie Wambach at Reproductive Partners Medical Group?
Carrie has so much empathy. She has been thorough it herself, and describes things in a calm, cool, manner - not sugar coating but remaining positive. She makes herself available as needed and is extremely kind.
What's one piece of advice would you give a prospective patient of Carrie Wambach at Reproductive Partners Medical Group?
Sometimes she is scheduled to be your doctor and you end up pawned off to someone else in office.
During treatment, were you treated like a number or a human with Carrie Wambach at Reproductive Partners Medical Group?
Carrie herself was kind, compassionate, took time and care, and treated me like a human for sure. I cannot say the same of the office in general.
Describe the protocols Carrie Wambach used in your cycles at Reproductive Partners Medical Group and their degree of success.
When I moved over to RPMG, and specifically Carrie, I did so because she was far more aggressive on testing than what other doctors who considered some forms experimental. She did a full blood work panel testing for auto-immune issues. They came back negative. She did a uterine lining biopsy or what they call a "mock" cycle to ensure that your body is absorbing the meds at a certain rate. In my case, this yielded results that I need my transfer after 7 days of progesterone vs. five - so helpful info. She also did a full "auto-immune" protocol which is where I get intralipid infusion, take prednisone, and lovenox all to ensure that my immune system doesn't try to kill the embryo.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
They are lovely , but very uneven. Some show a lot of compassion and care, others don't. Some are organized, others not. There was turnover, and lack of consistency. Some were organized, others not at all....really depended.
Describe your experience with Reproductive Partners Medical Group.
The greatest weakness in the amount of time you'll wait for your appointment, and the lack of empathy from the staff who handles billing. Sometimes I'd be leaving in tears and they'd try to argue with me over a $60 ultrasound bill. The way I see it, you have my embryos, you have my credit card info, I don't need to sand in line crying to check out. We' re not running from paying. Additionally, there have been times where I am told to make sure I arrive on time for my appointment, and then I end up waiting one to two hours!! Not ok....PLUS I'd switched from a doctor who never made me wait more than 5 minutes, so I'd been spoiled.
Describe the costs associated with your care under Carrie Wambach at Reproductive Partners Medical Group.
$3500 for a transfer, $6900 for mini-stim, $6000 for genetic testing, $11,000 for full retrieval
Describe Carrie Wambach's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
We tried all variations - one, one tested, mutliples, mixed tested and untested. Each time there was a different approach and a different reason.
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call in prescriptions to pharmacy
  • Lost results
  • Provided conflicting information
  • Lost or damaged samples
Describe the specific things that went wrong at Reproductive Partners Medical Group.
I had a mock cycle done and the doctor (not my primary) did not get enough sample material to biopsy - we had to do it again. Additionally, we thought our embryos had been submitted for testing, came back a month later to find out the testing hadn't begun.
9
Doctor
Carrie Wambach
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
3
NPS
2
Age 35
1 IUI
Male Factor
East Asian
Income $200K - $499K
Operations
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Huang has really great bedside manner and explains things very patiently and thoroughly. This was the one and only time I saw him. For subsequent visits and for my IUIs (back to back), I saw two different doctors at the practice...When the IUIs failed, I received a call from Dr. Huang way later urging me to consider moving onto IVF. But, during that call, it seemed like he was distracted & didn't review my chart (since he asked me a question that I thought should be obvious had he looked at my chart - if the IUI round they had done was the first).
The location isn't great. You have to anxiously search for free 2 hr street parking (which is sparse) or pay for underground parking (which is expensive). The waiting room [at Repro Partners - Bev Hills] leaves a lot to be desired. They blast music for privacy reasons but it can be painful when you have a hormone-induced migraine...Like the doctors at RP, the nurses are always rotating. You get whoever is available so I saw new faces all the time. I always had to reach out multiple times to get information that I needed.
How was your experience with Andy Huang at Reproductive Partners Medical Group?
Dr Huang is the doctor that I wanted to see. However, he has a busy schedule and is at different offices. I only saw him during my consult and met different doctors for the first time when they popped into the room to do my IUIs. When the IUIs failed, I received a call from Dr. Huang way later urging me to consider moving onto IVF. But, during that call, it seemed like he was distracted & didn't review my chart (since he asked me a question that I thought should be obvious had he looked at my chart - if the IUI round they had done was the first).
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
Dr Huang is great and very reassuring if you can get time with him.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
Dr Huang has really great bedside manner and explains things very patiently and thoroughly. This was the one and only time I saw him. For subsequent visits and for my IUIs (back to back), I saw two different doctors at the practice.
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
Clomid 50mg prior to IUI
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
Like the doctors at RP, the nurses are always rotating. You get whoever is available so I saw new faces all the time. I always had to reach out multiple times to get information that I needed.
Describe your experience with Reproductive Partners Medical Group.
The location isn't great. You have to anxiously search for free 2 hr street parking (which is sparse) or pay for underground parking (which is expensive). The waiting room leaves a lot to be desired. They blast music for privacy reasons but it can be painful when you have a hormone-induced migraine.
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Partners Medical Group.
Since we are MFI with low sperm and morphology, Dr Rosen (who did my last IUI of the two in two days) ordered a blood test for my husband to check for testosterone. Then when I asked about the results, they told me they just order the test but don't offer interpretations of it. So, why even order it? It was strange. I felt like the test was unnecessarily ordered. They should've told us to see a specialist. They also lost my husband's infectious disease results and had to delay my IUI for an hour (sperm don't last long outside of the body) while they searched for the results.
3
Doctor
Andy Huang
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
2
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $500K
Doctor
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
...The man [Dr. Andy Huang] even called me when he was on vacation out of the country and even checked on me over Easter weekend when I was 14 weeks pregnant. He loves to follow up with his patients even when your care with him his over. Answers every question you have. He gave me hope, when I no longer had hope for myself and after being treated rudely at Nashville Fertility. Also all care and appointments are managed by doctors only- no PA's or NP. As a fellow physician this was very impotent to me as this is more like concierge medicine since everything is paid out of pocket. He worked well with lab results that had to be done since I lived out of state and always communicated with my OB doc in my home state of KY. Again, I plan to tr
I did Attain Fertility [at Reproductive Partners Medical Group] where I got 2 cycles for around $21,000. Anesthesia costs around $800 My IVF meds per cycle were around 5-6k each time. Co- culture was $450 each time Since I was out of state I had to pay for additional lab monitoring and ultrasounds which was about $3,000 but if I had lived locally all of those would have been included with my Attain Fertility package...Jennifer was great in coordinating my schedule with Dr. Huang's. Also she was great since I was across the country at keeping me updated and made sure I had all my medications ordered and all paper work done. Always returned my phone calls/emails within the same day.
How was your experience with Andy Huang at Reproductive Partners Medical Group?
This doctor is dying amazing. The man even called me when he was on vacation out of the country and even checked on me over Easter weekend when I was 14 weeks pregnant. He loves to follow up with his patients even when your care with him his over. Answers every question you have. He gave me hope, when I no longer had hope for myself and after being treated rudely at Nashville Fertility. Also all care and appointments are managed by doctors only- no PA's or NP. As a fellow physician this was very impotent to me as this is more like concierge medicine since everything is paid out of pocket. He worked well with lab results that had to be done since I lived out of state and always communicated with my OB doc in my home state of KY. Again, I plan to travel across country to see this man again if I decide to have another baby.
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
Be prepared to be treated like a celebrity. He makes you feel as if you are his only patient. Top of the line care!
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
Dr. Huang has the best bedside manner of any doctor ( not just REI) that I have ever seen. He gave me factual information, hope, and kindness. He made himself available 24/7 with phone, text, and e-mail. This man is like God's right hand to me! Brilliant doctor who communicates effectively and cares about his patients and outcomes.
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
DOR- Used Gonal F, Menopur, Cetrotide, Growth Hormone, pure HcG for trigger. Co-culture with follicular fluid. Did ICSI with both retrievals. Used Endometrin suppositories and than changed to IM progesterone. Took some estrogen tablets as well. Did use supplement and acupuncture.
Describe your experience with your nurse at Reproductive Partners Medical Group. (Assigned nurse: Jennifer)
Jennifer was great in coordinating my schedule with Dr. Huang's. Also she was great since I was across the country at keeping me updated and made sure I had all my medications ordered and all paper work done. Always returned my phone calls/emails within the same day.
Describe your experience with Reproductive Partners Medical Group.
Strength was quality care with compassionate staff, excellent and clean facilities, great follow up with labs/test results. Can't think of any weakness except I wish Dr. Huang was on the east coast and closer to me!
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
I did Attain Fertility where I got 2 cycles for around $21,000. Anesthesia costs around $800 My IVF meds per cycle were around 5-6k each time. Co- culture was $450 each time Since I was out of state I had to pay for additional lab monitoring and ultrasounds which was about $3,000 but if I had lived locally all of those would have been included with my Attain Fertility package.
Describe Andy Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
First time- only had Day 3 embryos- transfer 2 and ended up with chemical pregnancy. 2nd time- placed 2 Day 5 Blastocysts. 1 took!
10
Doctor
Andy Huang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
7
Age 31 - 33
1 IVF
1 Egg Freezing
1 Embryo Freezing
Male Factor
European
Latinx
Income $100K - $199K
2nd of 3 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Neutral
Successful
We loved Dr. Rosen. He was compassionate and gave us fantastic care. I have no complaints. He was willing to trust our past success with other physicians as opposed to being arrogant and having to do things his own way. He did not have an agenda other than accommodating our needs as a family according to our values.... He was kind, respectful and above all he was willing to work within our ethical parameters to help us get pregnant.
I DO NOT like that this clinic [Reproductive Partners Medical Group] is located in Beverly Hills. They also always ran late. They billed properly and we're helpful with cash pay, but the running late drove me crazy. Sometimes it would be an hour or two late!... compared to other offices I've seen I felt valued and like I was the only patient. Though they ran late, it was because they never rushed you and we're willing to spend quality time.
How was your experience with Gregory Rosen at Reproductive Partners Medical Group?
We loved Dr. Rosen. He was compassionate and gave us fantastic care. I have no complaints. He was willing to trust our past success with other physicians as opposed to being arrogant and having to do things his own way. He did not have an agenda other than accommodating our needs as a family according to our values.
What's one piece of advice would you give a prospective patient of Gregory Rosen at Reproductive Partners Medical Group?
To be willing to discuss and put forth your opinions so that he can know where you are coming from. I truly believe that is how we got pregnant!
During treatment, were you treated like a number or a human with Gregory Rosen at Reproductive Partners Medical Group?
My husband and I are very conservative in the way we approach I've. We are less concerned with pregnancy and more concerned with the preservation of life. Though Dr. Rosen disagreed with our standpoint he never made us feel guilty or that our ethics were a problem. He was kind, respectful and above all he was willing to work within our ethical parameters to help us get pregnant.
Describe the protocols Gregory Rosen used in your cycles at Reproductive Partners Medical Group and their degree of success.
For a frozen embryo transfer we used progesterone in Ethyl oleate, no birth control, and estrace pills. We also did strict bedrest.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
I had access to my physician often so the nursing staff and any issues I had was less bothersome. Truthfully, I did not find them to be anything but vanilla.
Describe your experience with Reproductive Partners Medical Group.
I DO NOT like that this clinic is located in Beverly Hills. They also always ran late. They billed properly and we're helpful with cash pay, but the running late drove me crazy. Sometimes it would be an hour or two late!
Describe your experience with your monitoring appointments at Reproductive Partners Medical Group.
It totally ruined my schedule. But I will say that compared to other offices I've seen I felt valued and like I was the only patient. Though they ran late, it was because they never rushed you and we're willing to spend quality time.
Describe the costs associated with your care under Gregory Rosen at Reproductive Partners Medical Group.
We began with insurance coverage and ended up paying cash. We paid approximately $10,000 for a transfer.
Describe Gregory Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
Our embryo quality was very good and our physician believed that statistics showed we would lower our chances of preserving each individual embryo if we put more than one in. We chose to do one at a time.
10
Doctor
Gregory Rosen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
NPS
10
NPS
10
Age 29 - 32
3 IUI
1 IVF
Male Factor
Latinx
Income $50K - $99K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosen took the time to really learn my body, how it worked and what course of action we should take. He always made my health a priority and never proceeded with a cycle of things weren't 100%. He was humorous when he needed to be to and compassionate when we needed it. He was very thoughtful in his plans and he showed no hesitation to cancel plans for a transfer of something wasn't right and my body wasn't cooperating. I never felt rushed during appointments and took the time to explain everything to me as many times as I needed it.
The office staff, from the front desk people to the nurses were wonderful [at Reproductive Partners]. I bonded with a few people and they were there to answer my many emails, questions, help me resolve any insurance billing issues and more. They took care of me personally.... We chose a plan that was $18k for a retrieval one subsequent transfers.... They are incredibly busy, but I found if I made my appointments for first thing in the morning at opening, I was in and out quicker.
How was your experience with Gregory Rosen at Reproductive Partners Medical Group?
Dr. Rosen took the time to really learn my body, how it worked and what course of action we should take. He always made my health a priority and never proceeded with a cycle of things weren't 100%. He was humorous when he needed to be to and compassionate when we needed it. He was very thoughtful in his plans and he showed no hesitation to cancel plans for a transfer of something wasn't right and my body wasn't cooperating. I never felt rushed during appointments and took the time to explain everything to me as many times as I needed it.
What's one piece of advice would you give a prospective patient of Gregory Rosen at Reproductive Partners Medical Group?
He is flamboyant, has a sense of humor. I appreciated this because it humanize him and allowed us to connect as humans more. He has a tough job, and I can understand his need to lighten the mood.
During treatment, were you treated like a number or a human with Gregory Rosen at Reproductive Partners Medical Group?
Dr. Rosen become someone who genuinely became concerned with my health first and foremost. He constantly reassured me that it wasn't about getting us pregnant, it was about getting us a healthy pregnancy and baby. He was available to us to talk us through results, plans, and he learned about us as individuals.
Describe the protocols Gregory Rosen used in your cycles at Reproductive Partners Medical Group and their degree of success.
After 3 failed IUIs, we proceeded with having a hysteroscopic polypectomy to ensure my uterus was ideal for egg implantation. We used an antagonist protocol to suppress ovulation and stim: gonal F, Lupron and then a trigger shot. He had me on a low dose of aspirin and Synthroid to lower my thyroid level to enhance our chances. I ovulated naturally, had a good number of follicles and was "young" by fertility standards. Through our monitoring of my cycles for months prior to beginning IVF, he learned how my body responded to meds. We found that my body was not absorbing the progesterone suppositories well enough to sustain a pregnancy, so we changed to PIO injections.
Describe your experience with your nurse at Reproductive Partners Medical Group. (Assigned nurse: Eva Duncan )
The office staff, from the front desk people to the nurses were wonderful. I bonded with a few people and they were there to answer my many emails, questions, help me resolve any insurance billing issues and more. They took care of me personally.
Describe your experience with Reproductive Partners Medical Group.
They are incredibly busy, but I found if I made my appointments for first thing in the morning at opening, I was in and out quicker. Even if I was seen "late" I was never rushed during my appointment.
Describe the costs associated with your care under Gregory Rosen at Reproductive Partners Medical Group.
We chose a plan that was $18k for a retrieval one subsequent transfers. We did not have fertility coverage from our insurance at the time, but we were able to finance our cycle through our clinic.
Describe Gregory Rosen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
Dr. Rosen constantly explained that he wanted us to have a healthy pregnancy and baby-this meant he was comfortable with transferring one embryo at a time. I felt the same way, and being a premature twin myself, I understood his reservations about transferring more than one. Especially given that our primary reason for needing IVF was male factor infertility.
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call with results
Describe the specific things that went wrong at Reproductive Partners Medical Group.
During our last transfer, in hopes of having a second child, our nurse forgot to call us with our negative pregnancy results. I already knew I wasn't pregnant, but I reached out to our doctor to let him know the nurse didn't call and it was after hours. He called us back himself with the results and was apologetic.
10
Doctor
Gregory Rosen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unknown Success
NPS
10
NPS
8
Age 39 - 41
2 IUI
5 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Sales Representative
2nd of 2 Docs
Donor Eggs With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
I would highly recommend Dr Rosen and Dr Huang. They are both extremely knowledgeable and very trustworthy. They do not always tell you what you want to hear, but you know that they are always being honest with you. They also have a great way of explaining things that can be very difficult to understand...They also gave me their cell phone numbers and called me personally after each procedure to check on me.
The financing for donor eggs is very difficult to understand. We even sat down with one of the staff from the office who walked through the different scenarios with us, but there were so many conditions that it was very difficult to figure out ahead of time how much money we needed for everything. The whole egg donation process was very confusing and stressful. There is a contact person at the office, but you need to do most of the legwork on your own to find a donor and an agency first, which is a difficult process. We felt very alone during this process.
How was your experience with Gregory Rosen at Reproductive Partners Medical Group?
I would highly recommend Dr Rosen and Dr Huang. They are both extremely knowledgeable and very trustworthy. They do not always tell you what you want to hear, but you know that they are always being honest with you. They also have a great way of explaining things that can be very difficult to understand.
What's one piece of advice would you give a prospective patient of Gregory Rosen at Reproductive Partners Medical Group?
Meet with him for a consultation to see if you feel that it would be a good fit.
During treatment, were you treated like a number or a human with Gregory Rosen at Reproductive Partners Medical Group?
Dr Rosen and Dr. Huang always know who I am when they see me walk through the door. They also gave me their cell phone numbers and called me personally after each procedure to check on me.
Describe the protocols Gregory Rosen used in your cycles at Reproductive Partners Medical Group and their degree of success.
We tried IUI and IVF with our own eggs and sperm, but are now in the process of using donor eggs.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
The nurses were always very knowledgeable and compassionate. I felt that they often went above and beyond.
Describe your experience with Reproductive Partners Medical Group.
Pros - I like that the clinic is open seven days a week and that they are open very early in the morning. The office is very nice. Cons - Parking is difficult to find, unless you park in the ramp, which is expensive and isn't validated. The financing for donor eggs is very difficult to understand. We even sat down with one of the staff from the office who walked through the different scenarios with us, but there were so many conditions that it was very difficult to figure out ahead of time how much money we needed for everything. The whole egg donation process was very confusing and stressful. There is a contact person at the office, but you need to do most of the legwork on your own to find a donor and an agency first, which is a difficult process. We felt very alone during this process.
Describe the costs associated with your care under Gregory Rosen at Reproductive Partners Medical Group.
Very confusing
10
Doctor
Gregory Rosen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 34
1 IVF
1 Egg Freezing
Male Factor
PCOS
Immunological
European
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Wambach was one of the best doctors I have ever encountered, she spent time looking at every issue we could be encountering that might be stopping me falling pregnant and didn't rush into IVF. She took the time to always answer our questions even when she was very busy and was available by text or email at all hours...She was kind, respectful and honest about what we were going through and hugely optimistic about our chances...
The best thing about Reproductive Partners is their approach to your treatment, I really felt like it was tailored to our needs and that we weren't rushed into a standard procedure. I really appreciated this after 3 failed attempts at another clinic. The weaknesses are definitely the links between the doctors and the nurses, and they need to work on ensuring this is seamless. It would be great if you always saw the same nurse as I think always swapping nurses means information gets lost...
How was your experience with Carrie Wambach at Reproductive Partners Medical Group?
Dr Wambach was one of the best doctors I have ever encountered, she spent time looking at every issue we could be encountering that might be stopping me falling pregnant and didn't rush into IVF. She took the time to always answer our questions even when she was very busy and was available by text or email at all hours.
What's one piece of advice would you give a prospective patient of Carrie Wambach at Reproductive Partners Medical Group?
Don't be afraid to ask all your questions even when she seems very busy.
During treatment, were you treated like a number or a human with Carrie Wambach at Reproductive Partners Medical Group?
She was kind, respectful and honest about what we were going through and hugely optimistic about our chances.
Describe the protocols Carrie Wambach used in your cycles at Reproductive Partners Medical Group and their degree of success.
When making the eggs I took growth hormone to ensure we got a good number of quality eggs. We then had them all frozen to allow them to be genetically tested. She prescribed thyroid medicine to address a small issue there and performed surgery to remove a uterine septum. After the failure of the first transfer I underwent a protocol to suppress my immune system which resulted in my first pregnancy after four years of trying to conceive and 4 unsuccessful IVF cycles.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
Although my husband and I think very highly of Reproductive Partners and their team, there were stressful moments in our treatment that were mainly related to poor communication between the doctors and the nurses. Mistakes were made when communicating essential details about my treatment and at times we didn't receive the information we needed, often in time sensitive situations.
Describe your experience with Reproductive Partners Medical Group.
The best thing about Reproductive Partners is their approach to your treatment, I really felt like it was tailored to our needs and that we weren't rushed into a standard procedure. I really appreciated this after 3 failed attempts at another clinic. The weaknesses are definitely the links between the doctors and the nurses, and they need to work on ensuring this is seamless. It would be great if you always saw the same nurse as I think always swapping nurses means information gets lost.
Describe your experience with your monitoring appointments at Reproductive Partners Medical Group.
People did complain about waiting for appointments but it was never an issue for me, I was happy to wait as it was just the nature of going to that kind of clinic. During our time at Reproductive Partners they did make changes to the system which seemed to reduce the waiting time.
Describe the costs associated with your care under Carrie Wambach at Reproductive Partners Medical Group.
We paid around $20,000 for our IVF treatment, including the genetic testing of our embryos.
What specific things went wrong at Reproductive Partners Medical Group?
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Partners Medical Group.
I have had issues where my chart was wrong and I was due for a procedure on the wrong day, and where I was told to stop taking medication when I actually needed to continue taking it.
10
Doctor
Carrie Wambach
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Successful
NPS
10
NPS
7
Age 31 - 33
1 IVF
Male Factor
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Neutral
Successful
He [Dr. Andy Huang] is warm and accessible, even offering his personal mobile number so he can be reached for any and all concerns-even whilst on vacation. He is incredibly caring and supportive even as it pertains to the financial burden of his services for so many of us. For example, he is always quick to waive a service if he feels we could forego it and save on expenses. I cannot recommend him enough.
I felt that if I didn't micromanage every detail of my treatment [at Reproductive Partners Medical Group], I would get conflicting information and my protocol would slip between the cracks...Competitive but expensive...Excellent doctors; terrible staff (nurses and billing). Bills at checkout never reflected accurately and it took me furnishing them with paid invoices to avoid being double-charged. The waiting room is completely overpopulated and appointments run incredibly late. Even if you go when they open their doors, you often wait at least 45 minutes to an hour to be seen. Parking is overpriced and you pay more for waiting beyond the time of your appointment than you do for your visit with the doctor.
How was your experience with Andy Huang at Reproductive Partners Medical Group?
I spoke to this in the last question, but, Dr. Hang's bedside manner and accessibility deserve special mention. I can't imagine any area of medicine that demands more vulnerability, and Dr. Huang brings 100% to this effort and truly makes his patients feel like they have an advocate and a friend.
What's one piece of advice would you give a prospective patient of Andy Huang at Reproductive Partners Medical Group?
I would recommend him wholeheartedly, but I would caution them about the inherent difficulties of working with a very busy medical team and office.
During treatment, were you treated like a number or a human with Andy Huang at Reproductive Partners Medical Group?
it is no surprise that Dr. Huang is one of the sought after reproductive endocrinologists in the LA area. He is warm and accessible, even offering his personal mobile number so he can be reached for any and all concerns-even whilst on vacation. He is incredibly caring and supportive even as it pertains to the financial burden of his services for so many of us. For example, he is always quick to waive a service if he feels we could forego it and save on expenses. I cannot recommend him enough.
Describe the protocols Andy Huang used in your cycles at Reproductive Partners Medical Group and their degree of success.
I believe it was pretty standard, however, we had to use ICSI. I recall using Menopur, Lupron, Gonal-F, Cetrotide, as well as estrogen patches (Minivelle) and progesterone supplements well into my pregnancy (Crinone). Visits consisted of blood draws and transvaginal ultrasounds.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
Constant staff changes, disorganized team who never seemed to recall my case; felt like I had to micromanage so I could ensure my medications and protocols were correct; terrible at blood draws, often taking multiple attempts. Generally unfriendly and lacked overall knowledge in their field.
Describe your experience with Reproductive Partners Medical Group.
Excellent doctors; terrible staff (nurses and billing). Bills at checkout never reflected accurately and it took me furnishing them with paid invoices to avoid being double-charged. The waiting room is completely overpopulated and appointments run incredibly late. Even if you go when they open their doors, you often wait at least 45 minutes to an hour to be seen. Parking is overpriced and you pay more for waiting beyond the time of your appointment than you do for your visit with the doctor.
Describe the costs associated with your care under Andy Huang at Reproductive Partners Medical Group.
Competitive but expensive
Describe Andy Huang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Partners Medical Group.
Dr. Huang did not see any reason to transfer more than one embryo.
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Reproductive Partners Medical Group.
I felt that if I didn't micromanage every detail of my treatment, I would get conflicting information and my protocol would slip between the cracks.
10
Doctor
Andy Huang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
0
NPS
6
Age 38
3 IUI
PCOS
Income $100K - $199K
4th of 8 Docs
5 IUI With Other Docs
6 IVF With Other Docs
Donor Sperm
LGBTQ
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Gregory Rosen] made some vital mistakes. I shared I had symptoms of hypothyroidism and insisted my thyroid be tested. When the results returned a TSH level over 3, Dr. Rosen insisted this was normal. I later on my own had my thyroid tested by well known Endocrinologist who shared I did in fact have two issues going on with my thyroid. This Endocrinologist shared ideally a person's TSH level should be 2.5 or lower in order to conceive. He also shared, when under going fertility treatments with the use of fertility meds, a compromised thyroid is further compromised. Medication dosages should be adjusted accordingly. I found Dr. Rosen to be too egotistical at times. Perhaps needless to say, I left Reproductive Partners shortly after.
I felt comfortable with all the nurses at all times [at Reproductive Partners]. I don't recall any issues...There are several other doctors within this clinic worthy of seeing...I felt like patients were on a conveyor belt. Get them in and out. Myself included. At random times I would be presented with a different doctor without being told this would happen on the dates of the appointments...He [Dr. Gregory Rosen] has great reviews and mainly is well regarded. I have met several people who like me found he made some mistakes that would have made the difference between successfully conceiving or not. He is friendly enough.
How was your experience with Gregory Rosen at Reproductive Partners Medical Group?
He made some vital mistakes. I shared I had symptoms of hypothyroidism and insisted my thyroid be tested. When the results returned a TSH level over 3, Dr. Rosen insisted this was normal. I later on my own had my thyroid tested by well known Endocrinologist who shared I did in fact have two issues going on with my thyroid. This Endocrinologist shared ideally a person's TSH level should be 2.5 or lower in order to conceive. He also shared, when under going fertility treatments with the use of fertility meds, a compromised thyroid is further compromised. Medication dosages should be adjusted accordingly. I found Dr. Rosen to be too egotistical at times. Perhaps needless to say, I left Reproductive Partners shortly after.
What's one piece of advice would you give a prospective patient of Gregory Rosen at Reproductive Partners Medical Group?
He has great reviews and mainly is well regarded. I have met several people who like me found he made some mistakes that would have made the difference between successfully conceiving or not. He is friendly enough.
During treatment, were you treated like a number or a human with Gregory Rosen at Reproductive Partners Medical Group?
I felt like patients were on a conveyor belt. Get them in and out. Myself included. At random times I would be presented with a different doctor without being told this would happen on the dates of the appointments.
Describe the protocols Gregory Rosen used in your cycles at Reproductive Partners Medical Group and their degree of success.
We used Femara tablets I believe cycle days 5-9 and triggered ovulation using an injection. If memory serves it was Ovidrel. Femara was used to help recruit multiple eggs to grow. Ovidrel was used to make sure I actually ovulated. I used Clear Blue OPKs at home to monitor my surge.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
I felt comfortable with all the nurses at all times. I don't recall any issues.
Describe your experience with Reproductive Partners Medical Group.
There are several other doctors within this clinic worthy of seeing.
Describe the costs associated with your care under Gregory Rosen at Reproductive Partners Medical Group.
I actually don't recall. It was competitive to the market.
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call with results
0
Doctor
Gregory Rosen
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
6
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2014 - 2015, Unsuccessful
NPS
5
NPS
6
Age 39 - 40
2 IUI
European
Income $100K - $199K
Business Executive
1st of 2 Docs
1 IUI With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Rosen] was always personable but i felt he sometimes contradicted himself - telling me different things on later vista than what he had said on earlier visits. I also remember feeling conflicted between following his advice to the letter and going with my gut instinct. I wanted to trust him as he's the professional but something just told me I still had to look out for my own best interests...I think he's very realistic with you - maybe somewhat pessimistic. I feel he's probably better with IVF patients - I don't feel he gave the exact same attention / seriousness to IUIs.
I think they [Reproductive Partners Medical Group - LA] take you more seriously for IVF - for IUI, you have to do more self-advocating and suggest treatments you've heard about. They are always busy - which is not necessarily a bad thing - but sometimes there are long waits to be seen. It's a calm, friendly, clean facility - the nursing team are great - the doctors I just found a little distracted....[Nurses are] Very professional - I always felt well looked after...
How was your experience with Gregory Rosen at Reproductive Partners Medical Group?
He was always personable but i felt he sometimes contradicted himself - telling me different things on later vista than what he had said on earlier visits. I also remember feeling conflicted between following his advice to the letter and going with my gut instinct. I wanted to trust him as he's the professional but something just told me I still had to look out for my own best interests.
What's one piece of advice would you give a prospective patient of Gregory Rosen at Reproductive Partners Medical Group?
I think he's very realistic with you - maybe somewhat pessimistic. I feel he's probably better with IVF patients - I don't feel he gave the exact same attention / seriousness to IUIs.
During treatment, were you treated like a number or a human with Gregory Rosen at Reproductive Partners Medical Group?
I was always treated pleasantly I think - sometimes I was spoken down to or not given enough info but overall it was OK
Describe the protocols Gregory Rosen used in your cycles at Reproductive Partners Medical Group and their degree of success.
2 IUI cycles with clomid. Good balance of seeing what happened naturally with an extra, non-invasive boost given my age. At the initial consult, Rosen said how critical timing was and how it was best to have the sperm there waiting for the egg to release. On both failed IUIs with him, the pre-procedure U/S showed I had already ovulated - he said it was fine as the egg could last up to 24 hrs but I felt it contradicted what he's said originally and was not giving me my best chance.
Describe your experience with the nursing staff at Reproductive Partners Medical Group.
Very professional - I always felt well looked after
Describe your experience with Reproductive Partners Medical Group.
I think they take you more seriously for IVF - for IUI, you have to do more self-advocating and suggest treatments you've heard about. They are always busy - which is not necessarily a bad thing - but sometimes there are long waits to be seen. It's a calm, friendly, clean facility - the nursing team are great - the doctors I just found a little distracted.
Describe the costs associated with your care under Gregory Rosen at Reproductive Partners Medical Group.
I think around $80-$120 per visit - usually because each involved an ultrasound. I think the actual IUI was about $300
What specific things went wrong at Reproductive Partners Medical Group?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Partners Medical Group.
It was the timing of the IUIs which was the main thing - proceeding to do them after ovulation when I had been told initially it was more effective to do it just before
5
Doctor
Gregory Rosen
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
6
Clinic
Reproductive Partners Medical Group
Los Angeles
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5